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Seaside Healthcare LLC

850 Baxter Boulevard, Portland, ME 04103 · For profit - Corporation · 147 certified beds · (207) 774-7878 Medicare & Medicaid certified

Call the home — (207) 774-7878 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
No harm-level citations or fines — but 22 lower-level deficiencies on record (see below)
Insights

On the public record, this home looks stronger than most — but visit before you decide.

In its favor
  • a strong health-inspection score (4/5) — the hardest rating to game (though it’s ranked within its own state, not nationally)
  • no federal fines or payment denials on record
  • a high payroll-based staffing rating (4/5)
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • a high number of inspection citations overall (22) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

4/5
CMS overall
4 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 4 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 3 of 5

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
331 Veranda St · (207) 828-2402 · Call to confirm hours
Pharmacy
331 Veranda St Bldg 6 · (207) 791-3756 · Call to confirm hours
Grocery
1 Beanpot Cir · (207) 772-7043 · Call to confirm hours
Park
850 Baxter Blvd · (207) 874-8493 · Typically dawn to dusk
Place of worship
42 Cummings St

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 2 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 4 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating4★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased22.8%24.4%15.4%worse
Long-stay residents who lose too much weight4.1%5.2%5.4%better
Long-stay residents with a catheter left in their bladder0.0%1.1%0.9%better
Long-stay residents with a urinary tract infection0.7%2.2%2.0%better
Long-stay residents with depressive symptoms3.0%11.6%6.5%better
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury3.7%4.1%3.3%typical
Long-stay residents whose ability to walk worsened30.8%25.6%16.1%worse
Long-stay residents on antianxiety or hypnotic medication18.3%17.4%18.9%typical
Long-stay residents given the seasonal flu vaccine85.8%95.5%95.3%typical
Long-stay residents with pressure ulcers7.2%4.3%4.7%worse
Long-stay residents with worsening bladder/bowel control31.4%29.2%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table23.0%20.2%17.1%worse
Short-stay residents who newly got an antipsychotic medication0.9%1.2%1.4%better
Short-stay residents given the seasonal flu vaccine56.2%74.5%79.4%worse
Short-stay residents rehospitalized after admission24.4%20.8%22.6%typical
Short-stay residents with an outpatient ER visit14.0%16.1%12.0%worse
Long-stay hospitalizations per 1,000 resident days2.421.451.67worse
Long-stay outpatient ER visits per 1,000 resident days1.102.011.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

62.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 139 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

62.9%U.S. median 51.5%
Got home and stayed home
10.5%U.S. median 10.7%
Went back to hospital
63.2%U.S. median 56.6%
Met the expected recovery
0.33U.S. median 0.31
Therapy hours / resident / day
0.17hours / resident / day
Physical therapy
0.13hours / resident / day
Occupational therapy
0.03hours / resident / day
Speech therapy

Met the expected recovery: 63.2% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 144 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.33 therapist hours per resident per day in 2026Q1 — more than 54% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 15% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF62.9%CMS range 55.8–70.151.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.5%CMS range 7.4–16.310.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge63.2%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge57.6%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge50.0%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified99.4%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge91.7%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.6%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened3.3%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.5%CMS range 4.0–11.27.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.791.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.76
RN hours/ resident / day
0.53
LPN hours/ resident / day
3.05
Aide hours/ resident / day
4.34
Total nurse hours/ resident / day
0.40
RN hoursweekends
46.9%
Total nursing turnover
41.7%
RN turnover

How full it usually is: this home is certified for 147 beds and averages 129.7 residents a day — about 88% occupied, or roughly 17 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.34 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.76 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 3.05 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.94 hrs/resident/day on weekends vs 4.50 on weekdays — 12% thinner on weekends. RN hours go from 0.91 to 0.40 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 47% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

5
deficiencies at the latest standard inspection (2025-11-18)
7
at the previous standard inspection (2023-01-13)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

22 citations, most serious first. The 10 most serious are shown; the remaining 12 are one tap away and print in full.

  • Potential for harm · Dcited before2026-03-16 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of the facility's incident report, internal investigation, clinical record, and interviews, the facility failed to ensure that a resident had a choice about his/her care in the area of bathing for 1 of 1 residents reviewed (R1).Findings: On 3/4/26, the Division of Licensing and Certification received an on-line report concerning a resident being made to take a shower despite having refused and requesting a bed bath instead. On 3/16/26, a review of the facility's internal investigation noted on 2/27/26, R1 had an episode of incontinence. Staff were reported to have asked if R1 wanted to shower at which time he/she declined. R1 requested to speak to the unit manager. However, the unit manager was involved in a clinical meeting. The charge nurse was reported to have interrupted the meeting and asked if there was any reason R1 could not have a shower, to which the leadership team responded no, there were no contraindications they were aware of. The charge nurse informed the resident that management was ok with R1 having a shower. A CNA (certified nursing assistant) and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Past Non-Compliance
  • Potential for harm · E2025-11-18 · tag F0628 — pattern
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to ensure resident records contained information regarding the transfer or discharge of a resident to a hospital, and failed to provide transfer, discharge and bed hold information to the resident, or designated representative, for 3 of 9 residents reviewed for hospitalization (R1, R6, R11).Findings:1.On 9/30/25 at 9:35 a.m., in an interview with a surveyor, Resident #6 (R6) stated he/she had been sent to the hospital since initial admission but was unable to remember why and did not remember if he/she had received transfer, discharge or bed hold notices at the time of transfer.On 11/17/25, a review of R6's medical record noted an admission date of 8/29/25. R6 was discharged home on 9/30/25. The provider's Discharge summary, dated [DATE], stated Had Emergency Department visit on 9/27/25 at his/her request due to vomiting. The surveyor was unable to locate evidence of nursing progress notes, assessments, or transfer, discharge and bed hold notices having…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-11-18 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to ensure care plans were developed and implemented in the areas of accident hazards, unnecessary medications, and urinary tract infection, for 3 of 7 residents reviewed for care planning (R11, R29, R39). Findings: 1. On 9/29/25 at 11:43 a.m., in an interview with a surveyor, R11 stated he/she goes outside to smoke 2-3 times daily.A review of R11's clinical record noted an admission date of 8/22/25. A Smoking Assessment completed on 8/22/25 indicated R11 demonstrated balance problems while sitting or standing, unable to hold tobacco products safely, unable to extinguish tobacco safely, does not follow facility's policy on location and time of smoking. On 9/26/25, staff completed a Late entry for 9/21/25-Smoking and Safety, which stated Smoking status: Resident uses tobacco products. Resident has balance problems while sitting or standing. Resident follows the facility's policy on location and time of smoking. Smoking safety note: wheelchair baseline for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-18 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview, the facility failed to ensure that residents were served a meal in a homelike setting and treated with dignity and respect during a meal service observation on 1 of 6 units (400 unit).Findings: On 10/1/25 at 8:15 a.m., two surveyors observed the breakfast meal service in the common dining area on Unit 400. All residents received their meals on a serving tray placed on the table in front of them, with no dishes being removed. In addition, surveyors observed CNA1 (Certified Nursing Assistant) standing over a resident feeding them. A surveyor asked CNA1 if the residents always have the dishes left on the trays and CNA1 stated, Yes. When a surveyor asked CNA1 if this was the residents' choice, CNA1 stated, I never asked them. A surveyor brought this to the attention of the Nurse Manager for Unit 300, who confirmed the findings.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-18 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure a baseline care plan was developed and implemented within 48 hours that included the instructions needed to provide minimum healthcare information necessary to properly care for 1 of 10 sampled residents reviewed for new admissions (#27). Findings: On 9/29/25 at 3:29 p.m., in an interview with a surveyor, R27's family member stated an interdisciplinary meeting was held on 9/15/25, but they had not been invited. A copy of the care plan was provided on 9/19/25. The family member stated there had never been a formal meeting with the family and the whole team. A review of the clinical record for Resident #27 (R27) revealed an admission date of 9/10/25 with diagnoses including acute cystitis and fall. R27's base line care plan was not initiated until 9/15/25. A revision was completed on 9/29/25. A copy of the care plan conference from 9/29/25 indicated the family was invited but did not attend. On 11/18/25 at 1:20 p.m., in an interview with a surveyor, the Director of Nursing confirmed the baseline care plan had not been…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-18 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews the facility failed to ensure that physicians' orders were obtained for treatment of an existing wound for 1 of 1 resident who was admitted on [DATE] resulting in a delay of treatment for the wound (R165).Findings: 1. On 11/18/25 at 1:34 p.m. the surveyor reviewed R165's medical records that contained a pre-admit nurse to nurse note dated 2/13/25 that states the resident has a stage II coccyx wound that occurred at home.On 11/18/25 at 2:16 p.m. the surveyor reviewed R#165's medical record that contained a consult from the hospital with a date range of 2/2/25 to 2/3/25 that states, skin concerns; noted small 0.3 cm (centimeter) open area over gluteal cleft. On 11/18/25 at 1:45 p.m. the surveyor reviewed orders for wound treatment dated 2/27/25, written 14 days after admission to the facility.On 11/18/25 at 1:45 p.m. the surveyor interviewed the Wound Nurse who presented pictures of the resident's wound that was evaluated 2/26/25 and confirmed the finding that orders for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-03 · tag F0727 — failed to provide required RN coverage — isolated
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interviews, the facility failed to use the services of a Registered Nurse (RN) for at least 8 consecutive hours a day, 7 days a week on 1 of 61 days reviewed for RN coverage. Finding: On 10/3/2023, during review of Auguest and September 2023 staffing records, it was discovered that there was no Registered Nurse (RN) coverage on Saturday, 9/23/2023. On 10/3/2023 at 10:15 a.m., during an interview with the Director of Nursing (DON) she reviewed the documentation and stated that she was unaware of that information. The lack of RN coverage on 9/23/2023 was confirmed at 10:20 a.m.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-01-13 · tag F0561 — failed to honor residents' choices — pattern
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews, the facility failed to ensure that a resident's choice in the area of dental were being followed for 2 of 4 sampled residents reviewed for dental (Resident #15 and #26). Findings: 1. On 1/10/23 at 10:02 a.m., during an interview, Resident #15 stated that his/her teeth are not brushed daily stating, my daughter comes in and brushes my teeth, but she only comes in once a week. I need it at least once a day, maybe twice. Review of the Certified Nursing Assistant (CNA) documentation for the personal hygiene task, which includes shaving, applying makeup, washing/drying face and hands, combing hair and brushing teeth indicates Resident #15 did not receive personal hygiene a total of 16 days from November 2022 through January 12, 2023. On 1/12/23 at 2:49 p.m., the above finding was discussed with the Director of Nursing. 2. On 1/9/23 at 1:28 p.m., during an interview, Resident #26 stated that his/her teeth had not been brushed in months. Review of Certified Nursing Assistant (CNA) documentation for personal hygiene task, which includes shaving,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-01-13 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to review and revise the care plan by an interdisciplinary team (IDT), that included, to the extent possible, participation of the resident and/or his/her representative after each assessment for 3 of 24 sampled residents (#10, #26 and #53). Findings: 1. During review of Resident 10's medical record, the surveyor noted the following Minimum Data Set (MDS) Assessments: Significant Change in Status assessment dated [DATE], Quarterly Review assessments, dated 7/20/22 and 10/18/22 and another Significant Change in Status assessment dated [DATE]. The clinical record lacked evidence that a care plan meeting was held by the IDT for the above assessments. In addition, the last documented IDT meeting was held on 1/21/22. 2. During review of Resident 26's medical record, included a MDS Quarterly assessment dated [DATE]. The clinical record lacked evidence that a care plan meeting was held by the IDT for the10/26/22 Quarterly assessment. 3. On 1/9/23 at 11:17 a.m.,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-01-13 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interviews, the facility failed to ensure that medications were stored properly by having unlocked and unattended medication cart with medication stored on top of the cart allowing residents and unauthorized persons access to them on 1 of 5 days of survey. In addition, the facility failed to adequately date and properly dispose of open medications according to manufacturer specifications and failed to ensure expired medications were removed from the supply available for use on 2 of 4 units observed (Unit 2 and Unit 5). Findings: 1. On 1/13/23 at 12:00 p.m., on Unit 2, a surveyor observed an unlocked and unattended medication cart in the hallway outside of a resident room. On top of the cart was 2 plastic bins both containing various insulin vials, insulin pens and pen needles, in individual plastic bags labeled with the resident names. The RN walked out of a resident's room took something off the cart and stated, I forgot to lock it. She then locked the cart and walked back into a resident's room, leaving the insulins an needles unattended on top of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
Show the remaining 12 citations
  • Potential for harm · Ecited before2023-01-13 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interviews, the facility failed to provide a sanitary environment to help prevent the development and transmission of infections related to the storage of residents' personal care items for 3 of 5 days of survey on 3 of 5 units (Unit 2, Unit 4 and Unit 5). Findings: Unit 4: On 1/9/23 at 4:00 p.m., observation of room [ROOM NUMBER] with an unlabeled urinal hanging from the bathroom handrail. On 1/11/23 at 9:14 a.m., an additional observation of a basin on the bathroom floor with a urine hat in the basin. On 1/10/23 at 9:52 a.m., and on 1/11/23 at 9:09 a.m., observations of room [ROOM NUMBER] with a basin on the bathroom floor and 2 labeled urinals hanging from the handrails. On 1/10/23 at 10:28 a.m., and on 1/11/23 at 9:28 a.m., observations of room [ROOM NUMBER] with a urinal hanging from the bathroom handrail. On 1/10/23 at 10:39 a.m., observations of room [ROOM NUMBER] with a urinal hanging from the bathroom handrail, a basin with a bed pan on top of it on the bathroom floor. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-13 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, the facility failed to follow physician orders for 1 of 24 sampled Residents (#53) . Findings: On 1/11/23 at 9:37 a.m., during an interview, Resident #53, reported that he/she was recently given a dose of oxycodone and then given another dose approximately 3 hours later and he/she had slept the majority of that day. The clinical record showed the following: Physician orders for Oxycodone HCL 5mg (milligram) tablet, Dose: (0.5 tablet/2.5mg) by mouth every 6 hours as needed for acute pain, pain level 3-6 and Oxycodone HCL 5mg tablet, (1 tablet/5mg) by mouth every 6 hours as needed for acute pain, pain level 7-10. The Treatment Administration indicates on 12/1/22 the residents pain level was 5. The Medication Administration Record (MAR) indicated on 12/1/22 the resident recieved Oxycodone 5mg at 4:52 a.m. and 8:00 a.m. The facility's narcotic count book indicates on 12/1/22 the resident recieved Oxycodone 5mg at 4:52 a.m., and 8:00 a.m. On 1/11/23, at approximately 3:00 p.m. a surveyor confirmed the above findings with the Director of Nursing.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-13 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record reviews and interviews the facility failed to adequately monitor residents receiving antipsychotic medications for tardive dyskinesia and/or other movement disorders for 2 of 5 residents reviewed for unnecessary medication. (#21 and #50) Findings: 1. On 1/11/2022, Resident 50's clinical record, contained a physician's orders, dated 11/16/22 for Abilify an antipsychotic medication, used to treat a psychiatric/mood disorder. The Consultant Pharmacist's Medication Regimen Review dated 10/1/22-10/31/22 states Antipsychotics have the capacity to cause tardive dyskinesia and other movement disorders. Recommend movement test such as AIMS [Abnormal Involuntary Movement Scale] or DISCUS [Dyskinesia Identification System Condensed User Scale], be performed at least every six months while this resident continues on antipsychotic therapy. The resident continues on Abilify. The last AIMS/DISCUS located in the chart was dated 3/28/22. Additionally, this document has a handwritten note which states scheduled Q 6 months [months] start 12/16 The surveyor could not locate evidence of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-03-19 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interview, the facility failed to adequately provide housekeeping and maintenance services necessary to maintain the building in good repair and sanitary conditions on 4 of 6 units (100, 200, 300, and 400) for 1 of 1 Environmental tours. Findings: On 3/19/2021 from 8:10 a.m. to 8:35 a.m., a surveyor and the Environmental Services Director conducted a tour of the facility in which the following findings were observed: Unit 100: - The patient lift had a dirty/dusty base and chipped/missing paint on the swing arm and the base creating uncleanable surfaces. - There were 2 (two) sit-to-stand lifts that had dirt/debris in the foot base, which was rusty. - Resident room [ROOM NUMBER]- The box fan, on the floor, was dirty/dusty. - Resident room [ROOM NUMBER]- The bathroom exhaust fan was dirty/dusty. Unit 200: - The left side and right side wall heating units, at the end of the unit by the exit door, were rusty. - Resident room [ROOM NUMBER]-B - The privacy curtain was in disrepair and an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-03-19 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record review, the facility failed to review and revise the care plan by an interdisciplinary team (IDT), that included, to the extent possible, participation of the resident and/or his/her representative to review and revise the care plan after each assessment for 5 of 40 sampled residents (#56, #33, #86, #7, #28). In addition, facility failed to revise a resident's care plan to reflect the current needs in the area of infection control (#3). Findings: 1. On 3/16/2021 during a record review of Resident #56, the record lacked evidence that a family representative and/or Resident #56, to the extent possible, was included to participate to review and revise the care plan on 02/12/2021. On 3/18/2021 at approximately 11:30 a.m., Social Services Director confirmed that the clinical record lacks evidence that responsible party and/or Resident #56 were notified of the 02/12/2021 Interdisciplinary Team Meeting. 2.On 3/18/2021 during a record review of Resident #33, the record lacked evidence that a family representative and/or Resident #33, to the extent possible,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-03-19 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to label a multidose Tuberculin Purified Protein Derivative (TB) vials that was available for use, with an open date, in 1 of 3 medication storage refrigerators (Wing 5). In addition, the facility failed to store medication properly (100 unit) on 3/17/2021 and a medication cart was left unlocked and unattended (200 unit) on 3/17/2021 and 3/19/2021). Findings: 1. On 3/18/2021 at 10:00 a.m., two surveyors observed two open, multidose vials of Tuberculin Purified Protein Derivative, with the following manufacturer's instructions, discard open product after 30 days. Further observation revealed that the TB vials/containers did not have an opened date nor a discard date. The finding was confirmed at the time of the observation with the Nurse Manager of Wing 5. 2. On 3/17/2021 at 12:25 p.m., two surveyors observed the medication cart on Unit 100 with the Licensed Practical (LPN). Unmarked medications were observed in an unlabeled medication cup in the top drawer in the back. The LPN said that she had the meds pulled for the resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2021-03-19 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview, the facility failed to ensure the kitchen was maintained in a clean and sanitary manner for 1 of 1 kitchen tour observations. Findings: On 3/16/2021 from 9:30 a.m. to 10:00 a.m., a surveyor completed a tour of the kitchen with the Food Service Director (FSD) in which the following findings were observed: - There were multiple soiled ceiling tiles above the hood system. - The ceiling grid, above the dish washer, was rusty. - There were two lights, above the dishwasher, that had dirt/debris in the lenses. - There were 2 (two) stacks of hot plates that were observed to be wet stacked. - There were 5 (five) wall mounted fans, throughout the kitchen, that were dirty/dusty. - The walk-in refrigerator door was rusty and missing coating, at the bottom, on the inside of the door. - The walk-in freezer had dirt/debris on the floor under the shelving units. On 3/16/2021 at 10:00 a.m., the Food Service Director confirmed the findings.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-03-19 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and observations, the facility failed to ensure staff followed facility policy and followed the Centers for Disease Control (CDC) recommendations for infection control practices, regarding hand hygiene practices, to provide a sanitary environment to help prevent the development and transmission of disease and infection related to hand hygiene for 1 of 4 days of survey. Further, the facility failed to handle linen in a manner to prevent the spread of infection on 1 of 4 days of survey. In addition, the facility failed to provide a sanitary environment to help prevent the development and transmission and infection related to bed pan storage and Foley bag (urine drainage bag) for 2 of 4 days of survey. (Unit 100) (room [ROOM NUMBER]-2) (Resident #25) Findings: 1. On 3/16/2021 at 11:50 a.m., on the 100 Unit, Certified Nursing Assistant, CNA #1 was observed delivering a lunch tray to resident room [ROOM NUMBER]. CNA #1 exited room [ROOM NUMBER] and immediately assisted another resident who was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-03-19 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview the facility failed to ensure that a call bell was accessible to 1 of 40 sampled residents (#23). On 3/16/2021 at 10:29 a.m., during an interview with Resident #23, a surveyor observed that the call bell was out of reach to the resident, preventing resident from activating the call bell for assistance. Resident stated it is not long enough. It has always been that way. Resident stated he/she has the roommate ring for assistance when needs help. On 3/16/2021 at 2:11 p.m. this finding was discussed with the Senior Health Care Corporate Operations Officer and Interim Administrator.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-03-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure a smoking assessment was conducted for 1 of 3 residents reviewed for smoking (#71). In addition, the facility failed to ensure chemicals were properly secured during 1 fo 4 days of survey on 1 of 6 units (100 unit). Finding: 1. Upon review of Resident #71's current care plan, smoking was identified as a resident need/preference. The approaches listed included re-evaluate by safety per the policy and as needed, remind me of safety issues, provide my smoking materials when needed, report any safety issues, remind me of safety issues, giving the staff my smoking materials for lock up each time I use them. Review of the facility's policy, Smoking Policy - Residents, revised 11/2017, stated: 8. A resident's ability to smoke safely will be re-evaluated quarterly, upon a significant change (physical or cognitive), and as determined by the staff. On 3/17/2021 at 9:45 a.m., the Nurse Manager of the 300 Unit, stated Resident #71 goes out to smoke about once per day, the last couple days he/she hasn't been. The Nurse Manager…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-03-19 · tag F0814 — failed to dispose of garbage properly — isolated
    Dispose of garbage and refuse properly.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview, the facility failed to maintain a garbage storage area in a sanitary condition to prevent the harborage and feeding of pests on 1 of 4 days of survey. Findings: On 3/17/2021 at 8:20 a.m., a surveyor and the Food Service Director observed 1 of 2 trash dumpsters open (cardboard) and also observed there was trash (cigarette butts, nursing gloves, food debris, cardboard and paper products) on the ground around the dumpsters. At this time the Food Service Director confirmed the dumpster (cardboard) was open and there was trash (cigarette butts, nursing gloves, food debris, cardboard and paper products) on the ground around the dumpsters.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2023-01-13 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interviews, the facility failed to adequately provide housekeeping and maintenance services necessary to maintain the building in good repair and in a sanitary condition on 3 of 5 Units. (Unit 4, Unit 5, and Unit 2). Findings: On 1/11/23 from 11:12 a.m., to 11:29 a.m., an Environmental tour was conducted on Unit 4 and Unit 5 with the Administrator and the Director of Nursing, in which the following was observed by all parties. Unit 4 > room [ROOM NUMBER]-1 behind the headboard was a large gouge exposing sheetrock, on the wall. > room [ROOM NUMBER] beside the recliner was a large gouge area of wall with sheet rock exposed and the fall mat was completely torn/ripped on both ends with the foam coming out. Unit 5 > room [ROOM NUMBER] behind the recliner chair was 2 large gouges, exposing sheetrock, on the wall. On 1/11/23, at approximately 12:05-12:19 p.m., an environmental tour was conducted on unit 2 with the Administrator and Director of Nursing in which the following was observed or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to FIRST ATLANTIC HEALTHCARE — 10 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 4 of 53.4+0.6 vs chain
Health inspection 4 of 53.0+1.0 vs chain
Staffing 4 of 54.4-0.4 vs chain
Quality measures 3 of 52.8+0.2 vs chain
The other 9 homes this chain runs (chain average 3.4★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
FARADAY HOLDINGS LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF67%since 06/26/2019
KWB HOLDINGS, LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF33%since 06/26/2019
PELKEY, WANDAIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/01/2024
FIRST ATLANTIC HEALTHCARE INCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/04/2025
MCGUIRE, ELIZABETHIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/16/2021
OTIS-HIGGINS, ANDREAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/11/2015
ROBERTS, AMANDAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/01/2024
BOWDEN, KENNETHIndividualADP OF THE SNFsince 06/26/2019
COFFIN, CRAIGIndividualADP OF THE SNFsince 06/26/2019

CMS files one row per role, so the 17 rows in the source record cover these 9 parties — each is shown once here with every role it holds. Nothing is omitted.

3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$17.2M
Net patient revenuemost recent cost report
-7.3%
Operating marginrevenue minus expenses
$455K
Related-party expense2% of expenses
Who pays — share of resident-days
Medicaid 75%Medicare 6%Other / private 19%

About 75% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $455K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$454per resident / day
operating cost
$13,799per month
≈ monthly operating cost
$423per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in ME

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Maine Medicaid page.

Typical monthly cost in Maine
$13,976/mo
Nursing home (semi-private)
$14,904/mo
Nursing home (private)
$8,205/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 205074. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-11-18, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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