Woodlawn Rehabilitation & Nursing Center
59 West Front Street, Skowhegan, ME 04976 · For profit - Corporation · 46 certified beds · (207) 474-9300 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has a citation for mishandling residents’ money or property (F0565)
- inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
- a high number of inspection citations overall (53) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $8,018 in federal fines (most recent 2024-04-23)
- its independent health-inspection rating is low (2/5)
- its payroll-based staffing rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 25.3% | 24.4% | 15.4% | worse |
| Long-stay residents who lose too much weight | 19.4% | 5.2% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.0% | 1.1% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 2.3% | 2.2% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 0.0% | 11.6% | 6.5% | check this* — see note marked star below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 0.8% | 4.1% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 15.8% | 25.6% | 16.1% | typical |
| Long-stay residents on antianxiety or hypnotic medication | 17.3% | 17.4% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 97.4% | 95.5% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 6.0% | 4.3% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 33.9% | 29.2% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 36.7% | 20.2% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 1.1% | 1.2% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 89.2% | 74.5% | 79.4% | better |
| Long-stay hospitalizations per 1,000 resident days | 0.36 | 1.45 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 3.22 | 2.01 | 1.80 | worse |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Therapy staffing: this home’s payroll records show 0.17 therapist hours per resident per day in 2026Q1 — more than 15% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 0% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.9%CMS range 7.4–17.1 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.87 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 46 beds and averages 39.9 residents a day — about 87% occupied, or roughly 6 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.34 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.40 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.44 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.14 hrs/resident/day on weekends vs 3.43 on weekdays — 8% thinner on weekends. RN hours go from 0.43 to 0.32 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 54% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
53 citations, most serious first. The 11 most serious are shown; the remaining 42 are one tap away and print in full.
- Actual harm · Gcited before2024-04-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of the Nursing Facility Reportable Incident Form, the facility's internal investigation, the facility transfers policy and procedure, and interviews, the facility failed to ensure a resident's safety during a Hoyer lift transfer which caused harm to the resident. The facility failed to follow their Hoyer lift policy and procedure which resulted in the resident falling to the floor from the Hoyer lift. From this fall, the resident sustained a closed head injury for 1 of 1 resident. Finding: On 4/12/24, The Division of Licensing and Certification received a facility Reportable Incident Form indicating that on 4/9/24 at 10:30 a.m. Certified Nursing Assistant #1 (CNA) transferred Resident #1 alone in the Hoyer lift. (mechanical lift) Resident #1 became restless during the transfer and slipped out of the Hoyer pad onto the floor and hit his/her head. Resident #1 sustained swelling in the back of his/her head. A review of the Incident Report dated 4/9/24 at 11:17 a.m. indicates that Resident #1 had a fall and hit his/her head while the CNA was transferring the resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-25 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interviews, the facility failed to ensure the confidentiality of protected resident health information when a resident's electronic medication profile and residents' written medication information was left unattended on a medication (med) cart and a nursing assignment sheet containing resident health information was left unattended on the nurses' station countertop, leaving the residents' health information visible and accessible to residents and visitors on 1 of 2 units (West Unit).Findings:1. On 2/25/26 at 9:43 a.m., a surveyor observed an unattended med cart located outside of room [ROOM NUMBER] on the [NAME] Unit with an open laptop computer affixed to the cart and the electronic Medication Administration Record (eMAR) for Resident #4 visible on the computer screen. The visible information on the eMAR included but was not limited to Resident #4's name, photograph, date of birth , vital signs, and medication orders. The surveyor also observed a white sheet of paper, face-up on top of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record review, the facility failed to ensure that the resident's environment remains free of accident hazards by failing to clean up spilled liquids on an ambulatory resident's floor on 1 of 2 units observed during a complaint investigation (West Unit). Additionally, the facility failed to ensure that a metal threshold plate at an entrance used by residents was properly secured, creating a tripping hazard with the potential to affect multiple residents.Findings:1. Resident #2 was recently admitted with diagnoses to include legal blindness and syncope and collapse.On 2/25/26 at 8:36 a.m., a surveyor observed Resident #2 lying in bed and liquid on the floor next to his/her bed. During an interview at this time, Resident #2 stated that he/she had spilled his/her coffee and notified a staff member and that the staff member said she would clean it up but has not been back yet.On 2/25/26 at 8:55 a.m., during a repeat observation, Resident #2 was seated in his/her chair located next to his/her bed. During an interview at this time, Resident #2 stated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-25 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and facility policy, the facility failed to ensure medications were stored properly on 1 of 2 units (West unit).Finding: On 2/25/26 at 9:43 a.m., a surveyor observed an unattended medication (med) cart located outside of room [ROOM NUMBER] on the [NAME] Unit. A medication cup containing an unknown red liquid was on top of the med cart. Additionally, a clear plastic cup containing plastic sleeves used for crushing medications, with medication residue inside the plastic sleeves, was located on top of the med cart. At this time, the surveyor observed Resident #3 foot-propelling in his/her wheelchair in the hall by the med cart. At 9:50 a.m., Certified Nursing Assistant-Medication Tech (CNA-M) #1 returned to the med cart. At this time, during an interview, the surveyor discussed the above observation, and CNA-M #1 stated that the medication sleeves are trash and contain residue from meds she had crushed for a resident and that the red liquid in the med cup is Robitussin that she had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-03 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, and record review, the facility failed to follow their standing orders for bowel management for 1 of 3 residents reviewed for bowel management resulting in the resident having to be transferred to the hospital. (Resident #1)Findings:On 1/29/29 the Division of Licensing and Certification received a complaint regarding Resident #1. The complaint stated that Resident #1 was screaming in pain, when the complainant was able to figure out what was causing the pain, it was determined that Resident #1 had not had a bowel movement in 14 days. Resident #1 was then taken to the emergency room (ER) via ambulance.A review of the facilities standing orders for their bowel routine indicated that nursing staff had the ability to give Resident #1 a Bisacodyl laxative Rectal Suppository 10 milligrams: insert 1 suppository rectally as needed for bowel management every 3 days as needed, MiraLAX oral powder 17grams: give 17 grams by mouth as needed for bowel management once per day as needed, Senna 8.6 milligram…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-03 · tag F0770 — failed to provide lab services — isolatedProvide timely, quality laboratory services/tests to meet the needs of residents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interviews, the facility failed to obtain lab services in a timely manner for 1 of 1 resident reviewed for lab orders. In turn, this led to the resident needing to obtain treatment and receive care in the emergency room (ER). (Resident #1).Findings:A review of Resident #1's medical record shows an resident had ER visit on 1/24/26 for constipation, at the time labs were drawn. A review of the ER discharge summary stated resident had a moderately low sodium level of 125. The ER discharge summary indicated to redraw Resident #1's sodium level Monday 1/26/26. Resident #1's record lacked evidence of a lab draw occurring on 1/26/26. On 1/29/26 a nursing progress note stated he/she had a critical sodium level of 121 the on-call provider was notified, and the resident was transferred to the ER.On 2/3/26 at 12:30 p.m., during an interview with the Director of Nursing (DON) and Facility Administrator, the DON discussed how she spoke on the phone with the facility provider on 1/27/26 (no documentation in Resident #1 clinical record to show this conversation), and the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-10-17 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure that emergency cart equipment and supplies were maintained in a clean, safe and ready-to-use condition for 1 of 1 emergency cart reviewed. Findings:On [DATE] at 3:30 pm, during an observation of the facility's emergency cart with the Director of Nursing (DON), the following concerns were identified: The adult manual resuscitator (Ambu bag) stored in a torn, cloudy plastic bag with the attached reservoir bag that was worn, discolored and consistent with prior use. The plastic resuscitation mask and oxygen tubing was discolored, yellow, and visibly dirty. A package of oxygen tubing had an expiration date of [DATE]. The suction machine on the cart was dusty, and the inspection sticker indicated the last inspection was completed on [DATE]. During an interview on [DATE] at 3:30 p.m., the DON stated that night shift staff were responsible for ensuring the emergency cart equipment and supplies were maintained in clean, functional and ready to use…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-07-31 · tag F0908 — failed to keep essential equipment working — widespreadKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, facility documentation and manufacturer's instructions, the facility failed to ensure that the laundry room equipment was maintained according to manufacturer's instructions and in a correct and safe operating condition for 4 of 4 days of survey (7/28/25, 7/29/25, 7/30/25 and 7/31/25). This has the potential to affect all residents.The manufacturer's instructions, dated 2007, noted in the Safety and Maintenance Instructions:10. Do not tamper with the controls.18. Keep the washer in good condition. 24. Never operate the washer with any guards and/or panels removed.25. DO NOT operate the washer with missing or broken parts. 26. DO NOT bypass any safety devices. 27. Failure to install, maintain, and or operate this washer according to the manufacturer's instructions may result in conditions which can produce bodily injury and or property damage. Maintenance Instructions:1. Weekly-Check the machine for leaks. On 7/30/25 at 9:00 a.m., a surveyor observed the following in the laundry:The control panel keypad on the left washing machine was missing 4…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-07-31 · tag F0909 — failed to maintain a comfortable temperature — widespreadRegularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interviews, the facility failed to conduct regular inspection of all bed frames, mattresses, and bed rails as part of a regular maintenance program to identify areas of possible entrapment for 37 of 37 beds. This has the potential to affect the safety of all residents.On 7/28/25 at 2:12 p.m., a surveyor observed in room [ROOM NUMBER], Resident #24 (R24)'s exposed bedframe at the head of the bed had a 4.83-inch wide by 4-inch long opening which created a risk for the entrapment of body parts. The foot of the bed had a 4-inch gap between the mattress and the footboard creating a risk for entrapment of body parts. The resident was not in bed at the time of the observation. At 2:15 p.m., during an interview with a surveyor and the Licensed Practice Nurse #1 (LPN1), R24's mattress was observed and confirmed to be offset from the bedframe, and the exposed the bedframe created the potential for entrapment of body parts. LPN1 stated the bed should have a bumper for the foot of the bed to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-07-31 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interview, the facility failed to provide a safe and comfortable environment for 1 of 6 residents reviewed for accidents (Resident #24 [R24]). In addition, the facility failed to adequately provide housekeeping and maintenance services necessary to maintain the building in a safe, sanitary, orderly, and comfortable environment on 2 of 2 units (East and West) and the main lobby for 1 of 1 facility tour (7/31/25). 1. On 7/28/25 at 2:30 p.m., during an interview with two surveyors and the Maintenance Director, R24's bed chord was observed crossing the floor from the foot of the bed to the opposite wall and confirmed to be a trip hazard. On 7/29/25 at 3:30 p.m., during an observation with two surveyors, the Licensed Practical Nurse (LPN1) and the Maintenance Director, the following was observed and confirmed in room [ROOM NUMBER]: The television cable was running along the floor at the foot end of R24's bed creating a trip hazard. The cable for the bed remote was on the floor at the foot…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-07-31 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record reviews, interviews, and facility policy review, the facility failed to update/implement interventions on the current comprehensive care plan for the areas of smoking for 1 of 2 residents reviewed for smoking (Resident [R]43), hearing aids and dental for 1 of 1 resident (R17) reviewed, nutrition for 1 of 2 (R1) residents reviewed, and mobility for 1 of 2 (R19) residents reviewed. 1.Review of R1's care plan updated 7/10/25 states Monitor and document intake and output as per facility policy. Review of R1's Nutrition: amount eaten lacked documented intakes during: Breakfast on 7/1/25, 7/6/25, 7/19/25, 7/20/25, 7/22/25, 7/23/25, 7/24/25, 7/30/25 Lunch on 7/1/25, 7/3/25, 7/6/25, 7/9/25, 7/14/25, 7/17/25, 7/23/25 Dinner on 7/11/25, 7/13/25, 7/27/25, 7/30/25 During an interview on 7/30/25 at 4:15 p.m., the above was discussed with Director of Nursing (DON). 2.Review of R17's care plan updated 7/17/25 care plan states: communication: ensure hearing aids are place appropriately. Observations of R17 on 7/28/25, 7/29/25 and 7/30/25 lacked evidence of hearing aid use. During an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 42 citations
- Potential for harm · Ecited before2025-07-31 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and interviews, the facility failed to ensure medications were stored in a locked compartment for 1 of 3 medication areas (East Medication Storage Room), opened insulin was labeled with an open date, and expired medications were removed from the available for use supply in 2 of 3 medication storage rooms (West Medication Storage Room and East Medication Storage Room).On 7/29/25 at 9:30 a.m., during an observation and interview with two surveyors and the Licensed Practical Nurse #1 (LPN1), the following were observed and confirmed to be on the shelf and available for use in the [NAME] Medication Storage room:1 open box containing 650 milligrams (mg) Acetaminophen Suppositories with an expiration date of 12/20241 tube containing 1 ounce (oz) Vagicaine Anti-itch Cream, with an expiration date of 6/30/241 box containing Miconazole Vaginal Antifungal 7 day treatment with an expiration date of 5/24/251 pre-filled 3mL insulin pen labeled Lantus Solostar (Insulin Glargine) 100u/mL , the pen was labeled with conflicting open dates (cap labelled with an open date of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-07-31 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and review of the facility's Food Storage policy/procedure, the facility failed to ensure the kitchen was maintained in a clean and sanitary manner for the three-bay pot sink and the walk-in freezer. Additionally, the facility failed to ensure foods were dated and/or discarded after best used by date in the walk-in refrigerator and on a beverage cart on a unit for 2 of 2 tours (7/28/25, and 7/29/25). The facility's Food Storage policy/procedure, dated 3/4/25, noted under Procedure: …All containers or storage bags must be legible and accurately labeled and dated. Refrigerated Food Storage: All foods must be covered, labeled, dated and routinely monitored to assure foods are used by their use by dates or discarded. 1.On 07/28/25 from 11:10 a.m. to 11:55 a.m., two surveyors completed an initial kitchen tour in which the following findings were observed: - The maintenance man was observed in the kitchen with no hair or face protection for his facial and head hair. - The three bay pot sink had 2 chemical hoses hanging down in the sinks. - The dry…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-07-31 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and interviews, the facility's laundry room and equipment presented safety hazards to the employees by having a frayed/ripped power supply wire for the washing machines for 3 of 4 days of survey (7/28/25, 7/29/25, and 7/30/25) by not having safe and properly functioning washing machines for 2 of 2 washing machines and for having broken floor tiles for 4 of 4 days of the survey (7/28/25, 7/29/25, 7/30/25, and 7/31/25).On 7/30/25 at 9:05 a.m., a surveyor observed the following in the laundry room:- The entire laundry room tiled floor was heavily soiled with dirt. - There were approximately 16 cracked/broken and loose floor tiles, creating a trip hazard for staff. - There was exposed/untreated cement flooring in front of, to the sides of, and behind the two washing machines.- The control panel on the left washing machine was missing 4 buttons. - The control panel on the right washing machine was missing 1 button. - There was a bucket under a leak from the left washing machine that also had a wire running from the washing machine and hanging down in the bucket and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-31 · tag F0551 — isolatedGive the resident's representative the ability to exercise the resident's rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to provide education and/or obtain informed consent from a resident's representative regarding the use of bed rails for 1 of 6 residents reviewed for accidents (Resident #7 [R7]).On 7/30/25, R7's clinical record was reviewed and indicated the following:On 4/30/24, R7 completed an advanced directive identifying a representative to make medical decisions on his/her behalf.On 6/20/25, R7 had a Brief Interview for Mental Status score of 5, which indicated severe cognitive impairment.On 6/30/25, Informed Consent Regarding Side Rail Usage was provided to R7 to sign, indicating having considered all of the above (Risks in the use of side rails), I hereby consent to rails. The clinical record lacked evidence that education was provided for the resident representative to give informed consent.On 7/30/25 at 8:37 a.m., during an interview with a surveyor and the Director of Nursing (DON), R7's clinical record was reviewed. The DON stated R7's son/daughter is responsible for R7, and the bed rail consent should have been completed with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-31 · tag F0553 — failed to let residents help plan their care — isolatedAllow resident to participate in the development and implementation of his or her person-centered plan of care.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and record review, the facility failed to review and revise the care plan by an interdisciplinary team (IDT) which included the participation of the resident and resident's representative after a Minimum Data Set (MDS) Quarterly Assessment, for 1 of 17 residents whose care plans were reviewed (Resident #2 [R2]).A clinical record review indicated R2 was admitted in 2021. The latest MDS Quarterly assessment was completed on 5/16/25. A review of R2 clinical record lacked evidence that a care plan meeting was held at any point as of 7/31/25 by the IDT that included, to the extent possible participation of R2 and/or his/her representative to review the Care Plan. On 7/31/25 at 9:15 a.m., in an interview with a surveyor, the Social Services Director confirmed that R2 clinical record lacked evidence that a care plan meeting was held after the last Quarterly assessment was completed on 5/16/25.
- Potential for harm · Dcited before2025-07-31 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews, the facility failed to ensure a resident's right to formulate an advanced directive regarding code status (indicates the type of medical interventions to receive, such as cardiopulmonary resuscitation [CPR] in the event of a medical emergency) was accurate in the resident electronic clinical record for 1 of 7 residents reviewed for advanced directives (Resident #24 [R24]).On [DATE], Resident #24 medical record was reviewed. The electronic record indicated a code status of DNR/DNI (Do Not Resuscitate / Do Not Intubate). The electronic record and the paper chart also contained a Physician Orders for Life-Sustaining Treatment (POLST) dated [DATE], indicates a code status of Attempt Resuscitation/CPR. On [DATE] at 8:50 a.m., during an interview with a surveyor and the Director of Nursing, the medical record was reviewed for R24's advanced directive regarding code status. At this time the surveyor confirmed R24's advance directive regarding code status had conflicting…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-31 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to ensure an Interdisciplinary Care Plan Meeting (IDT) was held within 7 days after a Minimum Data Set (MDS) for 1 of 17 residents reviewed (Resident [R]17).Review of Resident [R]17 clinical record revealed Minimum Data Set (MDS) dated [DATE]. Further review of R17 clinical record revealed an Interdisciplinary Meeting (IDT) meeting was held 7/28/25 (17 days late).During an interview on 7/29/25 at 3:00 p.m., the Social Services Director (SSD) stated she is supposed to schedule IDT meetings within 7 days of the MDS completion. At this time SSD confirmed R17's IDT meeting was held yesterday (7/28/25). SSD stated she originally scheduled the meeting for 7/24/25 (6 days late) but thinks the family couldn't make it on the 24'th so it was rescheduled to 7/29/25. At this time the SSD confirmed the original IDT meeting would not have been within the 7 days of the MDS completion. The surveyor then asked if SSD offered/provided a copy of the care plan after each…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-31 · tag F0685 — isolatedAssist a resident in gaining access to vision and hearing services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and interviews the facility failed to ensure hearing aids were in use for 1 of 1 resident reviewed for communication (Resident #[R] 17).Observations of R17 on 7/28/25, 7/29/25 and 7/30/25 lacked evidence of hearing aid use.Review of R17 care plan updated 7/17/25 states Communication: ensure hearing aids are place appropriately .Review of R17 New admission Personal Item Inventory dated 10/13/24 states [he/she] was admitted with both left and right hearing aids. Interview on 7/30/25 at 1:10 p.m., Licensed Practical Nurse #2 (LPN2) stated [he/she] was not aware that R17 had hearing aids.During an interview on 7/30/25 at 1:05 p.m., R17 stated [he/she] does have hearing aids, and they are in a box in [his/her] room, [his/her] sister mailed batteries, but [he/she] can't get them in and is waiting for someone to help [him/her]. R17 further stated she really needs them because [he/she] has a hard time hearing during activities and keeps having the Activity Director repeat what she's saying.Interview on 7/30/25 at 1:15 p.m. Certified Nursing Assistant #3 (CNA3) stated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-31 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interview, the facility failed to maintain respiratory equipment in a sanitary manner to help prevent the development and transmission of disease and infection on 2 of 4 days of survey (7/28/25 and 7/29/25).On 7/28/25 at 11:45 a.m., a surveyor observed Resident #24 (R24)'s oxygen tubing labeled 7/28/25, connected to an oxygen concentrator. The filter on the concentrator was observed to be heavily soiled with dust/debris. On 7/29/25 at 3:30 p.m., during an interview with two surveyors and the Licensed Practical Nurse (LPN1), R24's oxygen concentrator was observed to have new tubing related to the addition of humidification dated 7/29/25. The nasal cannula tubing was observed to be dated 7/28/25. The concentrator filter was observed to be heavily soiled with dust/debris. LPN1 stated the filter should be washed with tubing changes. At this time the surveyor confirmed the filter was not cleaned with the tubing change and was heavily soiled with dust/debris.
- Potential for harm · Dcited before2025-07-31 · tag F0814 — failed to dispose of garbage properly — isolatedDispose of garbage and refuse properly.
What the surveyor found here — the official record, unedited, may be distressing
Based on observations and interview, the facility failed to maintain a garbage storage area in a sanitary condition to prevent the harborage and feeding of pests for two trash receptacles for an area outside by a dumpster for 1 of 4 days of survey (7/28/25).On 07/28/2025 from 11:10 a.m. to 11:55 a.m., two surveyors completed an initial kitchen tour in which the following finding was observed: - There were two of three, approximately 30 to 40 gallon trash receptacles, that had the swing lids open and exposed trash hanging out. On 7/28/25 at 11:55 a.m., in an interview with a surveyor, the Food Service Director confirmed the findings.
- Potential for harm · D2025-07-31 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — the official record, unedited, may be distressing
Based on record reviews, interviews, and facility policy, the facility failed to ensure that clinical records were complete and contained accurate information for 1 of 1 records reviewed (Resident #1 [R1]). R1 is has diagnoses to include paraplegia, Chronic kidney Disease (CKD) and Diabetes Mellitus (DM).Review of R1's care plan updated 7/10/25 states Monitor and document intake and output as per facility policy.Review of R1's Nutrition: amount eaten lacked evidence of documented intakes during:-Breakfast on 7/1/25, 7/6/25, 7/19/25,7/20/25, 7/22/25, 7/23/25, 7/24/25, 7/30/25-Lunch 7/1/25, 7/3/25, 7/6/25, 7/9/25,7/14/25, 7/17/25, 7/23/25-Dinner 7/11/25, 7/13/25, 7/27/25, 7/30/25.During an interview on 7/30/25 at 4:15 p.m., the above was discussed with Director of Nursing.
- Potential for harm · Ecited before2024-08-28 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interviews, the facility failed to ensure sufficient direct care staff were scheduled and on duty to meet the needs of residents that reside in the facility. This has the potential to affect all residents needing assistance with Activities of Daily Living (ADL's). Findings: Review of Payroll Based Journal staffing report revealed the facility triggered for low weekend staffing during the second quarter (January1 through March 31, 2024). On 8/28/24 at 6:15 p.m., review of weekend staffing for January 1 through March 31, 2024, the Administrator confirmed the facility did not have enough staff to meet resident needs on the weekends.
- Potential for harm · E2024-08-28 · tag F0757 — failed to avoid unnecessary drugs — patternEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — the official record, unedited, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to monitor and document targeted behaviors to support the use of psychotropic medications for 1 of 5 residents reviewed for unnecessary medications (Resident #37 [R37]). Findings: R37 was admitted on [DATE] and has diagnoses to include depression. Review of R37's active orders for August 2024 revealed order with start date of 3/12/24 for Escitalopram oxalate 10 mg [milligram] tablet 1 tablet by mouth daily for depressed mood. Further review of R37's clinical record lacked evidence that he/she was being monitored for side effects of this medication. During an interview on 8/27/24 12:02 p.m., Registered Nurse #1 confirmed that the facility does not monitor for side effects of psychotropic medication. During an interview on 8/27/24 at 2:12 p.m. Senior Director of Nursing indicated that the facility documents for side effects of psychotropic in nursing notes only by exception.
- Potential for harm · Ecited before2024-08-28 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, interviews and observations the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment, and to help prevent the development and transmission of communicable diseases and infections. The facility failed to provide enhanced barrier precautions (EBP's) pertaining to Resident's with urinary Foley catheters, and multi drug resistant organisms [MDRO] for 2 of 3 days of survey (8/26/24, and 8/27/24). Findings: 1. Review of facility provided Coronavirus (COVID-19) line list revealed the first resident tested positive for Coronavirus (COVID-19) on 8/9/24. As of 8/24/24 there were a total of 17 residents and 13 staff members tested positive for Coronavirus. Observation of Resident #191 [R191] on 8/27/24 at 11:01 a.m., unmasked and self-propelling down [NAME] Unit passing 3 residents. Review of COVID-19 line list revealed R191 tested positive for COVID-19 on 8/9/24. During an interview on 8/27/24 at 11:03 a.m., Certified Nursing Assistant #1 [CNA1] indicated R191 won't stay in his/her…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-08-28 · tag F0881 — failed to use antibiotics responsibly — patternImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews, and record review the facility failed to implement its Antibiotic Stewardship Program (ASP) that includes antibiotic use protocols and a system to monitor antibiotic use. This has the potential to affect all residents receiving an antibiotic. Findings: Review of facility provided Infection Report revealed the following: -During the month of April 2024, there were 3 documented antibiotics prescribed. -During the month of May 2024, there were 7 documented antibiotics prescribed. -During the month of June 2024, there were 7 antibiotics prescribed. -During the month of July 2024, there were 11 antibiotics prescribed. Review of facility provided RX Quality Pharmacy Report dated 1/26/24, 4/26/24 and 7/2/24 lacked evidence of antibiotic use/discussion on these forms. During an interview on 8/27/24 at 9:12 a.m., Licensed Practical Nurse (LPN) (Infection Preventionist) indicated she is currently halfway through the infection Preventionist program and does not know how to track the infections and what to do with the orders she prints out. She does not check for culture…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-08-28 · tag F0882 — patternDesignate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview, the facility failed to ensure that the facility's Infection Preventionist (IP) had completed specialized training prior to starting the IP position. Findings: During an interview on 8/27/24 at 9:12 a.m., with 3 surveyors, Licensed Practical Nurse (LPN) indicated she started with the facility in October 2024 for the purpose of becoming the Infection Preventionist but did not start the IP class until February 2024. LPN is currently halfway through the course and has not had any training by anyone and is unsure of what to do. During an interview on 8/27/24 at 2:21 p.m., Senior Director of Nursing Services confirmed that LPN was the facilities designated Infection Preventionist. During an interview on 8/27/24 at 10:27 a.m., with 3 surveyors, Regional Quality Improvement Manager confirmed LPN has been acting as IP since October of 2023 and was not enrolled in IP class until February 2024 and has not yet been completed it.
- Potential for harm · Dcited before2024-08-28 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — the official record, unedited, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews the facility failed to provide residents/representatives written information concerning the right to accept or refuse medical or surgical treatment and/or formulate an advance directive for 2 of 3 residents reviewed for advanced directives (Resident #20 [R20] and R31). Findings: 1. Review of R20's entire clinical record lacked evidence that [he/she] was offered/refused the opportunity to formulate an advanced directive upon [his/her] admission on [DATE]. 2. Review of R31's entire clinical record lacked evidence that [he/she] was offered/refused the opportunity to formulate an advanced directive upon [his/her] admission on [DATE]. During an interview on 8/27/24 at 9:53 a.m. with a surveyor, the Social Worker confirmed that she has not asked/offered advanced directive information for R20 and R31 upon their admission.
- Potential for harm · Dcited before2024-08-28 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, interviews, and facility policy, the facility failed to ensure an injury of unknown origin was investigated and reported to appropriate state agencies timely for 1 of 3 facility reported incidents reviewed (Resident #12 [R12]). Findings: On 7/8/24 at 8:40 a.m. the Division of Licensing and Certification for the State of Maine (DLC) received an initial Facility Incident or Complaint report, from the facility, that R12 was found to have injuries of unknown origin with small bruise on left temple area, date incident 7/4/24, time of incident 16:00 (4:00 p.m.). R12 has dementia and unable to say what happened. On 7/10/24 at 9:21 a.m. DLC received a follow-up Facility Incident or Complaint report, from the facility, that R12 was noted to have a small spot, nickel sized on 7/3(/24) on the left temple area that developed into a bruise noted on 7/4(/24). Bruise initially was size of quarter. During review of R12's clinical record, nursing note on 7/4/24 at 4:22 p.m. by Registered Nurse #2 [RN2] states R12 presents with large bruising on the left side of his/her…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-28 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, observations and record reviews, the facility failed to update/implement care plans for a resident diagnosed with Coronavirus (COVID-19) (Resident #191 [R191]). Findings: R191 was admitted on [DATE] and tested positive for Coronavirus (COVID-19) on 8/24/24 requiring quarantine isolation precautions. Observation of R191 on 8/27/24 at 11:01 a.m., self-propelling down [NAME] Unit, unmasked and passing 3 residents and 1 staff member in the hall. During an interview on 8/27/24 at 11:01 a.m., Certified Nursing Assistant #1 indicated that R191 won't stay in the room, and she doesn't know what to do with him/her because he/she comes out of his/her room all the time, and no one has given her any direction on what to do if he/she is not following quarantine precautions. Review of R191's care plan updated 8/16/24 lacked evidence that goals and interventions were put into place for infection COVID-19 or for his/her noncompliance with isolation precautions. During an interview on 8/27/24 at 2:13 p.m.,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-28 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and record review, the facility failed to update/implement care plans for isolation precautions for 1 of 1 care plans reviewed for isolation precautions (Resident #26 [R26]). In addition, the facility failed to update/implement goals and interventions for 1 of 1 resident reviewed for a cardiac pacemaker (R37). Findings: R26 was admitted on [DATE] and tested positive for Coronavirus (COVID-19) on 8/10/24 and was placed on isolation precautions. Observation of R26 on 8/26/24 at 11:30 a.m., in hallway outside room [ROOM NUMBER]. There were no precaution signs or personal protective equipment (PPE) observed outside of room [ROOM NUMBER]. During an interview on 8/28/24 at 7:14 a.m. Registered Nurse #1 [RN1] confirmed that R26 had been off quarantine precautions quite a while. Review of R26's care plan updated 8/12/24 states COVID 19 I have tested positive . Maintain my isolation with droplet and contact precautions administer oxygen as needed turn, cough and deep breath administer…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-28 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, and interview, the facility failed to ensure that physician's orders were followed for 1 of 3 sampled residents receiving insulin coverage (Resident #19 [R19]). Findings: 1. On 8/28/24, R19's clinical record was reviewed and included a physician order, dated 5/11/24, to administer Insulin Aspart FlexPen 100UNIT/ML Solution Pen-injector, 10 units subcutaneous to [inject medication between skin and muscle, under the skin] daily at 7:30 a.m The instructions state, Hold for blood sugar less than 170. On 8/3/24, R19's blood sugar result at 7:30 a.m. was 119. Documentation indicated that R19 received 10 units and should have been held (not given). On 8/5/24 R19's blood sugar result at 7:30 a.m. was 165. Documentation indicated that R19 received 10 units and should have been held (not given). On 8/25/24 R19's blood sugar result at 7:30 a.m. was 166. Documentation indicated that R19 received 10 units and should have been held (not given). 2. On 8/28/24, R19's clinical record was review and included a physician order, dated 5/11/24, to administer Insulin Aspart…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-28 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that tube feedings were administered according to provider orders for 1 of 1 resident observed for tube feeding (Resident #9 [R9]). Findings: R9 was admitted on [DATE] with diagnose to include failure to thrive. Review of R9 Minimum Data Set, dated [DATE] revealed a Basic Interview for Mental Status (BIMS) score of 4 of 15 indicating he/she is not cognitively intact. Review of R9's active orders August 2024 revealed order for Osmolyte 1.2 Cal/Nutritional Supplements. Liquid (1430ml [milliliter]) at 89 ml per hour enteral tube continuous rate for 16 hours 1400 (2:00 p.m.-6:00 a.m.) for nutritional support. Give 200 ml of water prior to feeding, pause feeding at 10 p.m. to give 200 ml of water. Give 200 ml of water after feeding. During an observation on 8/27/24 at 7:00 a.m., R9 was observed sitting in a wheelchair. IV (intravenous) pole/machine was noted next to bed with a bag hanging from the pole containing 300 ml's of an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-28 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews, and interviews, the facility failed to provide a sanitary environment to help prevent the development and transmission of disease and infection related to respiratory care for 1 of 1 resident reviewed for respiratory care (Resident #38 [R38]). Findings: R38 was admitted on [DATE] and has diagnoses to include chronic obstructive pulmonary disease. Review of facility Coronavirus (COVID-19) line list revealed R38 tested positive for COVID 19 on 8/9/24. Observations of room [ROOM NUMBER]-1 on 8/19/24 at 9:22 a.m., 8/20/24 at 2:45 p.m., and 8/21/24 at 10:02 a.m., revealed an oxygen concentrator at bedside with tubing tucked in concentrator handle, dated 8/11/24 and not bagged. A nebulizer machine was observed on the armchair of a recliner with tubing connected to nebulizer pipe, hanging off the side of the recliner. Tubing was not bagged and dated 8/11/24. Review of R38 clinical record revealed nursing note dated 7/13/24 states, Respirations labored, can't take full breath. SOB…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-28 · tag F0732 — isolatedPost nurse staffing information every day.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interview, the facility failed to post the nurse staffing information in a prominent place, readily accessible and visible to all residents, for 1 of 3 days of survey (8/26/24). Finding: On 8/26/24, surveyors observed that the nurse staffing information was not posted in an area visible to residents and visitors. On 8/27/24 at 1:08 p.m., in an interview, the Administrator confirmed that the nurse staffing information was not posted in an area visible to residents and visitors on 8/26/24.
- Potential for harm · F2023-03-16 · tag F0801 — widespreadEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews, the facility failed to ensure the facility's Food Services Supervisor met the qualifications of a Certified Food Service Director(FSD). This has the potential to affect all the residents. Findings: On 3/13/23 at 9:00 a.m., in an interview, the Food Service Director (FSD) indicated that he has been the Food Service Director since December 2022. At this time, the FSD stated that he has no current qualifications for the job and that he is not currently enrolled in any qualifying course or a manager ServSafe course. On 3/13/23 at 9:50 a.m., in an interview, the surveyor discussed the finding with the Administrator. The surveyor asked for qualifications and dates of hire for the last two FSDs. None were provided as of the end of survey. On 3/17/23 at 11:34 a.m., the surveyor emailed the Administrator with a request of dates of employment for Food Service Directors in and received an email from the Administrator confirming that the current FSD was hired on 4/5/22 in the kitchen but did not take over the FSD position until December 2022. The Administrator confirmed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-03-16 · tag F0909 — failed to maintain a comfortable temperature — widespreadRegularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and records review, the facility failed to conduct regular inspection of all bed frames, mattresses, and bed rails, if any, as part of a regular maintenance program to identify areas of possible entrapment for 46 of 46 beds. Findings: The facility's policy and procedure for Bed Safety, effective 06/2016 and Revised 02/2022 noted: Policy Interpretation and Implementation: 2. Try to prevent deaths/injuries from the beds and related equipment (including the frame, mattress, side rails, headboard, footboard, and bed accessories), the facility shall promote the following approaches: a. Inspection by maintenance staff of all beds and related equipment as part of our regular bed safety program to identify risk and problems including potential entrapment risks. b. Review that gaps within the bed system are within the dimensions established by the FDA (the review shall consider situations that could be caused by the resident's weight, movement or bed position.): c. Ensure that when bed system components are worn and need to be replaced, components meat manufacturer…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-03-16 · tag F0558 — failed to accommodate residents' needs and preferences — patternReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and observations, the facility failed to ensure that accommodations were made for residents that included call bells being within reach for 1 of 4 resident's (Resident #14), failed to ensure a bed was maintained and in working condition for 1 of 1 resident (Resident #15), and failed to ensure that accommodations were made to include the use of grab bars/side rails for a residents capable of using them for bed mobility and transfer assistance for 2 of 2 sampled residents accommodation of needs (Resident #16 and #25). Findings: 1. Resident #14 was admitted to facility on 5/21/21 with diagnoses to include Huntington's disease (an inherited condition in which nerve cells in the brain break down over time), right and left knee and hip contractures, and dystonia (involuntary muscle contractures that cause repetitive or twisting movements and poor posture). Review of Resident #14's quarterly Minimum Data Set (MDS) dated [DATE] revealed a Brief Interview for Mental Status (BIMS) of 12 indicating…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-03-16 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interviews, the facility failed to maintain adequate housekeeping and maintenance services to maintain a sanitary, orderly, and comfortable interior on 2 of 2 units (100's and 200's) for 2 of 2 environmental tours (3/15/23 and 3/16/23). Findings: 1. On 3/15/23 at 10:00 a.m., a facility tour to review bed mattresses was completed with the Director of Nursing (DON) in which the following findings were observed: > Resident room [ROOM NUMBER] (single bed room) was observed to have a peeling mattress creating an uncleanable surface. > Resident room [ROOM NUMBER] (bed 1 by the wall) was observed to have a peeling mattress creating an uncleanable surface. > Resident room [ROOM NUMBER] (single bed room) was observed to have a mattress that was peeling creating an uncleanable surface and was noted to have a strong odor of urine, along with peeled and cracked pillows. On 3/15/23 at 10:00 a.m., in an interview, the DON confirmed that these mattresses were uncleanable. 2. On 3/16/23, from 8:28 a.m.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-03-16 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews, the facility failed to provide interventions outlined in the resident's care plan in the area of weights (Resident #12), in the areas of nutrition and safety (Resident #14), and in the area of respiratory for (Resident #15), Findings: Review of facility policy Comprehensive Care Plan dated 6/23 states A comprehensive, person-centered care plan that includes measurable objectives and timetables to meet the resident's physical, psychosocial and functional needs is developed and implemented for each resident .includes measurable objectives and timeframe's . 1. On 3/15/23, a review of Resident #12's nursing home electronic clinical record indicated in the resident's current care plan to weigh me every week initiated on 1/17/23. Staff documentation noted that weights were only done on 2/3/23 and 3/6/23. On 3/15/23 at 11:13 a.m., in an interview, the Director of Nursing confirmed that Resident #12's current care plan for weights was not being followed. 2. Resident #14 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-03-16 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and Payroll-Based Journal (PBJ) review, the facility failed to ensure sufficient direct care staff were scheduled and on duty to meet the needs of residents that reside in the facility. This has the potential to affect all residents needing assistance with Activities of Daily Living (ADL)'s. Findings: Review of facility PBJ staffing data report for quarter 1 (October-December 31, 2022) revealed the facility triggered for excessively low weekend staffing. A review of facility provided staffing from 3/1/23 through 3/15/23 (15 days) revealed the staffing sheets were not updated to include call outs or late entries. Review of Resident Council Meeting Minutes dated 1/24/23 revealed. Sometimes waiting half an hour for bell to be answered. Further review of Resident Council Minutes lacked evidence this concern was followed up on. During an interview on 3/13/23 at 9:03 a.m,. Resident #15 indicted that his/her bed has been broken since Friday and he/she is unable to raise the head of the bed. During an interview on 3/13/23 at 9:15 a.m. the Director of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-03-16 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — the official record, unedited, may be distressing
Based on observations and interviews, the facility failed to ensure the kitchen was maintained in a clean and sanitary manner for a ceiling vent and the ceiling. Additionally, the facility failed to ensure products in the walk-in refrigerator and walk-in freezer were labeled and dated, and failed to label whipped topping with a thaw date. Findings: On 3/13/23 from 8:35 a.m. to 9:00 a.m., a kitchen tour was conducted with the Food Service Director in which the following findings were observed: - The ceiling exhaust vent and ceiling above the dishwasher was dusty/dirty. - The Walk-in Refrigerator had one (1) 16 ounce whipped topping package with no thaw date. The package states good for 14 days when thawed. - The Walk-in Freezer had 4 packages of bagels, 2 packages of cookie dough and 1 package of bread sticks that were unlabeled and undated, and a box of pie shells with large chunks of ice built up on the box. On 3/13/23 at 9:00 a.m., in an interview, the Food Service Director confirmed the findings.
- Potential for harm · Ecited before2023-03-16 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy, observations, and interviews, the facility failed to follow their own policy and failed to provide an environment to help prevent the development and transmission of disease and infection related to wound care (Resident #6). In addition, the facility failed to implement Infection Control Contact Precautions for a resident (Resident #6) diagnosed with Methicillin-resistant Staphylococcus aureus (MRSA) for 1 of 3 days of survey. (3/16/23). This has the potential to affect all 18 residents on the 100 unit. Findings: Review of facility policy titled Wound Care dated 2/22 states: .1. Use disposable cloth (paper towel) to establish clean field on resident's overhead table. Place all items to be used during procedure on the clean field. Arrange the supplies so they can be easily reached. 2. Wash and dry your hands thoroughly 3. Position resident. Place disposable cloth next to resident (under the wound) to serve as a barrier to protect the bed linen and body sites. 4. Put on exam glove. Loosen…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-03-16 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interviews, the facility failed to maintain the dignity of 1 of 2 resident's during a dressing change observation (Resident #6). Findings: Resident #6 was admitted to the facility on [DATE] and had diagnoses to include quadriplegia and a facility acquired stage 4 pressure ulcer on his/her left buttock/sacral area. Review of quarterly Minimum Data Set (MDS) dated [DATE] revealed Resident #6 had a Brief Interview for Mental Status of 14 of 15, indicating he/she was cognitively intact. Further review revealed Resident #6 needs extensive assist with Activities of Daily Living. On 3/15/23 at 10:47 a.m., 2 surveyors observed Licensed Practical Nurse (LPN)#1 during a dressing change for Resident #6. While LPN#1 was applying tape to secure the dressing to residents left buttock/sacral area, Resident #6 repeatedly stated Fuck this place, Fuck this place. LPN#1 was observed to complete securing the dressing and then turned away from Resident #6 towards the wall. LPN#1 was then overheard by 2…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-03-16 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility was unable to provide evidence that a Skilled Nursing Facility Advance Beneficiary Notice (SNFABN) Form 10055, which included appeal rights and liability of payment was provided at least 2 days prior to the resident's last covered day for 1 of 2 residents whose Medicare Part A services were discontinued, and the resident remained in the facility (#39). Finding: On 3/13/23 at 8:47 a.m., surveyor requested a form, Beneficiary Notice - Residents discharged Within the Last Six Months; this form stated that Resident #39 was discharged from skilled services on 1/16/23 to Long Term Care. On 3/13/23 during review of Resident #39's clinical record, he/she received Medicare Part A services that ended on 1/16/23 and remained in the facility after services ended. On 3/15/23 the facility provided the ABN for Medicare D form with handwritten documentation on the form stating the notice was verbally reviewed with the resident representative on 1/16/23, day of discharge from skilled services. This form was signed by the resident representative on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-16 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews, record review, and facility policy, the facility failed to ensure an injury of unknown origin was investigated timely for 1 of 2 facility reported incidents reviewed. (#193). Findings: Review of the facility policy Resident Abuse Prevention Policy & Procedure states; Identification: Incidents, which might be considered abuse, neglect or exploitation, will be referred to investigation and reporting as appropriate. Reporting/response: Reports will be made to the Department of Human Services (DHS) licensing and certification in Adult Protective Services as required. Investigation: Any incident which may in fact be abuse, neglect or exploitation will be logged, assigned to the director of nursing or the social services director to investigate . a copy of the written report will also be sent to DHS licensing and certification within 5 business days. Review of facility policy Accident & Incidents investigating and Reporting, revised 2/2022 states, All accidents or incidents involving residents, employees, visitors, vendors etc., occurring on our premises shall be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-03-16 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — the official record, unedited, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure a Pre-admission Screening and Resident Review (PASRR) Level 1 was accurately completed for 1 of 1 sampled resident reviewed for PASRR (#5). Finding: On 3/15/23 during record review for Resident #5, it was noted that he/she was admitted to the facility on [DATE]; the clinical record included a diagnosis of bipolar disorder at the time of admission. The PASRR Level 1 screen in the clinical record lacked evidence of this mental health diagnosis on the Level I screening. On 3/16/23 at 9:53 a.m., during an interview with the Director of Nursing (DON) both the surveyor and the DON reviewed Resident #5's PASRR Level I, there is no evidence that the facility updated or submitted a new PASRR to include his/her bipolar disorder diagnosis. The surveyor confirmed with the DON that the diagnosis of bipolar disorder should have been included on Resident #5's PASRR.
- Potential for harm · Dcited before2023-03-16 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record reviews (electronic and paper) and interviews, the facility failed to ensure Physician orders were followed and clarified for 1 of 1 sampled resident receiving antibiotics (Resident # 5). In addition, the facility failed to ensure a Physician order for weights were followed for 1 of 1 resident reviewed for Nutrition (Resident #12). Findings: 1. During record review Resident #5 was noted to have a suprapubic catheter that was plugged with mucus. The Doctor and the Power of Attorney for Resident #5 was made aware, a decision for no invasive treatment was desired and a treatment for urinary tract infection (UTI) was started. On 3/7/23 an order for Ceftriaxone Sodium (Rocephin) 1 gram intramuscular (IM) daily for 7 days first dose due on 3/7/23 was received. On 3/10/23, the culture and sensitivity report (report used to identify which antibiotic will work best for treatment of the infection) for the UTI was received. An order dated 3/10/23 for Ceftriaxone 1 milligram (mg) IM daily for 5 days was received. The facility got a clarification order for the dose of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-16 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to maintain respiratory equipment consistent with the facilities Respiratory Therapy - Infection Control policy and procedure for 1 of 2 residents reviewed for respiratory care. (#8) Findings: Facilities Respiratory Therapy policy and procedure, revised 2/22, under Infection control considerations related to Oxygen administration, instructs nursing to Keep the oxygen cannula and tubing used PRN (as needed) in a plastic bag when not in use On 3/13/23 at 9:47 a.m., observation of the oxygen nasal cannula wrapped up and stored under the handle of the oxygen concentrator. At this time, Resident #8, stated he/she uses oxygen only during the night. On 3/15/23 at 10:00 a.m., and on 3/16/23 at 8:45 a.m., additional observations were made of Resident #8's oxygen cannula wrapped up and stored under the handle of the oxygen concentrator. On 3/16/23 at 8:48 a.m., during an interview with the Director of Nursing, she confirmed the nasal cannula was not stored correctly stating, nasal cannulas should be stored in a plastic baggie to protect…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-16 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — the official record, unedited, may be distressing
Based on observations and interviews, the facility failed to label both an Insulin pen and a Insulin vial that was available for use, with an open date, in 1 of 2 medication storage refrigerators. (Unit 200's) Finding: On 3/13/23 at 9:34 a.m., during review of the medication room on the 200 unit, the surveyor and the Registered Nurse (RN) observed the following: - An opened, unlabeled Tresiba insulin flex pen with manufactures directions, After opening: use within 8 weeks - An opened, unlabeled Insulin Admelog with manufactures directions, Discard open vial after 28 days. At this time, the RN stated both insulins should be dated with the date they were opened.
- Potential for harm · Dcited before2023-03-16 · tag F0814 — failed to dispose of garbage properly — isolatedDispose of garbage and refuse properly.
What the surveyor found here — the official record, unedited, may be distressing
Based on observations and interviews, the facility failed to maintain garbage storage areas in a sanitary condition to prevent the harborage and feeding of pests for 1 of 2 dumpsters for 1 of 3 days of survey. (3/13/23) Findings: On 3/13/23 at 8:35 a.m., the surveyor observed 1 of 2 dumpsters with the left side door opened with a full trash bag hanging out of it. Additionally, there was cigarette butts, plastic, papers, and used purple gloves on the ground around the two dumpsters. On 3/13/23 at 9:00 a.m. in an interview, the Food Service Director confirmed the findings.
- No harm found · B2023-03-16 · tag F0565 — failed to support the resident council — patternHonor the resident's right to organize and participate in resident/family groups in the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record review the facility failed to assist residents to organize and hold monthly Resident Council meetings for 17 of 17 residents reviewed for Resident Council. Findings: Review of facility provided Resident Council Minutes binder lacked evidence that Resident Council Meetings were held during the months of November 2022, and February 2023. Review of March 2023 Activity Calendar lacked evidence that a Resident Council Meeting was scheduled. During an interview on 3/13/23 at 3:13 p.m., Activity Director (AD) indicated that she did not hold a council meeting in November of 2022 due to a COVID [Coronavirus] outbreak. AD was unable to provide dates of the outbreak for November 2022 or evidence that this meeting was rescheduled. AD further indicated that she did not hold the 2/28/23 meeting because she was out of the facility due to illness the last week of the month and she does not have an assistant. When asked if the Social Worker could have held the meeting in her place, AD indicated that she did not know. During an interview on 3/13/23 at 2:15 p.m., the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2023-03-16 · tag F0732 — patternPost nurse staffing information every day.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, interview, and record review the facility failed to post nurse staffing information on a daily basis including: the current date, resident census, and the total number and the actual hours worked by licensed and unlicensed nursing staff directly responsible for resident care per shift for 3 of 3 survey days. Findings: 1. Observation of the facility's posted staffing on 3/13/23 at 11:15 a.m., showed staffing dated 2/27/23. 2. Observation of the facility's posted staffing on 3/15/23 at 11:45 a.m., showed staffing dated for 3/14/23. 3. Observation of the facility's posted staffing on 3/16/23 at 8:07 a.m., showed staffing dated for 3/14/23. During an interview on 3/16/23 at 8:07 a.m., the Director of Nursing confirmed the posted staffing was dated 3/14/23.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$8,018 in federal fines across 1 penalty.
- $8,018 — penalty dated 2024-04-23
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to FIRST ATLANTIC HEALTHCARE — 10 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 3.4 | -1.4 vs chain |
| Health inspection | 2 of 5 | 3.0 | -1.0 vs chain |
| Staffing | 2 of 5 | 4.4 | -2.4 vs chain |
| Quality measures | 3 of 5 | 2.8 | +0.2 vs chain |
The other 9 homes this chain runs (chain average 3.4★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| FARADAY HOLDINGS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 67% | since 06/30/2019 |
| KWB HOLDINGS, LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 33% | since 06/30/2019 |
| BOWDEN, KENNETH | Individual | CORPORATE DIRECTOR; ADP OF THE SNF | — | since 06/30/2019 |
| OTIS-HIGGINS, ANDREA | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 05/11/2015 |
| PELKEY, WANDA | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 10/01/2024 |
| FIRST ATLANTIC HEALTHCARE INC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2013 |
| MAINE MEDICAL CONSULTANTS PC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 07/07/2025 |
| BERNARD, KIMBERLY | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 10/01/2024 |
| FRIDMAN, FRED | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 07/11/2024 |
| HOPKINS, VERONICA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 02/10/2021 |
| RIENDEAU, CHRISTINE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 10/01/2024 |
| COFFIN, CRAIG | Individual | ADP OF THE SNF | — | since 06/30/2019 |
CMS files one row per role, so the 25 rows in the source record cover these 12 parties — each is shown once here with every role it holds. Nothing is omitted.
4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $241K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in ME
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Maine Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 205154. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-07-31, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.