Northville Manor
520 W Main St, Northville, MI 48167 · For profit - Limited Liability company · 37 certified beds · (248) 349-4290 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- no federal fines or payment denials on record
- a high payroll-based staffing rating (4/5)
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent May 2024
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- a high number of inspection citations overall (36) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (2/5)
- nursing-staff turnover (69%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 3 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 15.6% | 10.8% | 15.4% | typical |
| Long-stay residents who lose too much weight | 15.2% | 5.4% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.9% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 1.3% | 4.3% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 0.0% | 3.0% | 3.3% | check this* — see note marked star below the table |
| Long-stay residents whose ability to walk worsened | 16.2% | 12.0% | 16.1% | typical |
| Long-stay residents on antianxiety or hypnotic medication | 18.3% | 19.4% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 57.7% | 95.0% | 95.3% | worse |
| Long-stay residents with pressure ulcers | 8.9% | 5.1% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 9.4% | 20.0% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 15.3% | 14.8% | 17.1% | better |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Therapy staffing: this home’s payroll records show 0.11 therapist hours per resident per day in 2026Q1 — more than 6% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 39% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — Newly certified nursing home with less than 12-15 months of data available or the nursing home opened less than 6 months ago, and there were no data to submit or claims for this measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 37 beds and averages 27.8 residents a day — about 75% occupied, or roughly 9 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.31 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.72 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.12 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.89 hrs/resident/day on weekends vs 3.49 on weekdays — 17% thinner on weekends. RN hours go from 0.83 to 0.45 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 69% is well above the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
36 citations, most serious first. The 10 most serious are shown; the remaining 26 are one tap away and print in full.
- Potential for harm · Fcited before2025-04-17 · tag F0803 — failed to meet residents' dietary needs — widespreadEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to post revised menus and planned menus in advance for residents, resulting in the potential for a decline in nutritional status and resident dissatisfaction with meals. This deficient practice affected 27 of the 28 residents that consumed meals from the kitchen. Findings include: On 4/15/25 at approximately 10:35 a.m. posted in the dining room revealed the posted lunch menu listed: Braised Beef Tips, Parsley Noodles, Seasoned carrots, wheat rolls, Boston cream pie, coffee or tea, milk. However, during the lunch observation at 12:00 p.m. residents were instead served the following: Hamburger/Bun, lettuce, tomato, onion, pickles, ice cream, beverage of choice. At 1:30 p.m., an interview with Dietary Manager (DM) A was conducted regarding the inconsistency between the posted menu and the meal served. DM A explained on 4/13/25 a new dietary employee had mistakenly used the meat intended for Tuesday's lunch meal, and it was too late to place a new order from the facility's food vendor. DM A stated, whenever an item…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-04-17 · tag F0921 — failed to keep a safe, functional, sanitary building — widespreadMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to effectively clean and maintain the physical plant effecting 28 residents, resulting in the increased likelihood for cross-contamination, bacterial harborage, and potential cross-connections between the potable (drinking) and non-potable (non-drinking) water supplies. Findings include: On 04/14/25 at 01:25 P.M., A common area environmental tour was conducted with Director of Maintenance I. The following items were noted: Resident Restroom [ROOM NUMBER]: The overhead clear plastic light lens cover was observed soiled with (dust, dirt, numerous dead insect carcasses). Director of Maintenance I indicated he would have staff clean and sanitize the light lens cover as soon as possible. Shower Room: The shower wand assembly was observed missing an atmospheric vacuum breaker. Director of Maintenance I indicated he would install an atmospheric vacuum breaker as soon as possible. Resident Restroom [ROOM NUMBER]: The hand sink faucet assembly was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-04-17 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to (1.) provide a dignified dining experience for three residents (R2, R3, and R7) of 25 residents observed during dining, resulting in staff standing over residents while assisting with feeding and (2.) meals served with an assortment of dinnerware, compromising the residents' rights to a respectful and individualized dining experience. Findings include: On 4/14/25 at approximately 10:20 A.M., R3 who was alert and oriented stated, They serve my food on plastic plates. I would like real silverware not paper and plastic. Observations at that time showed a stack of plastic ware on the resident's bedside table. On 4/15/25 at 12:30 p.m. during a lunch observation, Nurse J was observed standing over R7 while assisting with the resident's meal. Initially Nurse J positioned himself in front of R7 in a squatting position before standing to R7's right side, cueing and prompting the resident while intermittently checking the medication cart returning to R7's side placing spoon or pieces of food in the resident's mouth and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-04-17 · tag F0740 — failed to provide behavioral / mental-health care — patternEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide behavioral health services for five residents (R6, R7, R8, R9 and R16) out of twelve residents reviewed for behavioral health resulting in the potential for residents not to attain or maintain their highest practicable mental and psychosocial well-being. Findings included: R6 On 4/14/25 at 10:56 AM R6 was observed sitting in a wheelchair holding a stuffed animal in her left hand, leaning to the right with a bruise on her right elbow. When R6 was asked about the bruise on her R elbow R6 could not recall how she got the bruise. Record review of R6's Electronic Health Record revealed R6 was admitted to the facility on [DATE] with pertinent diagnoses that included Alzheimer's Disease, adjustment disorder with anxiety, adjustment disorder with depressed mood, unspecified intellectual disabilities, and unspecified dementia. Review of the Minimum Data Set (MDS) dated [DATE] revealed that R6 had severely impaired cognition and was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-04-17 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
This citation includes two Deficient Practice Statements. Deficienct Practice Statement #1: Based on observation, interview and record review, the facility failed to ensure proper cleaning and disposal of loose medications were conducted for one medication cart (North Hall Cart) reviewed for medication storage and cleanliness. Findings include: On 04/17/25 at 09:00 AM, an observation and an interview were conducted with Registered Nurse (RN) J on the North Hall medication cart. Upon inspection of medication cart a total of 13 loose pills were scattered on the bottom of the first and second drawers of the medication cart. The loose pills varied in shapes, colors and sizes. On 04/17/25 at 09:05 AM, an interview was conducted with RN J regarding the loose medications of North Hall medication cart. RN J said they were probably pills that were being popped from the packet but dropped. When asked about their policy for loose medications, RN J said the pills should have been discarded. On 04/17/25 at 9:15 AM, an interview was conducted with the Director of Nursing (DON) regarding the 13…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-17 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to ensure hygienic practices were performed while serving resident meals, resulting in the potential for food contamination. This deficient practice had the potential to effect 27 of the 28 residents that consumed food from the kitchen. Findings include: On 4/15/25 at 12:30 P.M. during a lunch meal observation, Certified Nurse Aides (CNA's) C, D, and H were observed serving food to residents without any form of hair restraint or their hair pulled back off their faces. CNA C and CNA H were observed with (loose braided) hair extensions (approximately 50 inches long) that hung over their shoulders and reached their buttocks. CNA D natural hair extended down her back and was seen repositioning her hair behind her ears to prevent hair from touching resident's food. Additionally, CNA D was observed wrapping silverware without wearing gloves. While the silverware was positioned correctly in the cylinder CNA D manipulated the eating surfaces of the utensils while attempting to wrap them in napkins. CNA H poured beverages…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-17 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow professional standards of practice by ensuring medications were administered according to physicians' orders for three residents (R28, R2, and R21) of seven residents reviewed for medication administration, resulting in the potential for less than the therapeutic effect of the prescribed medication when medications were not taken as ordered. Findings include: On 4/15/2025 at 1:57 PM, observed Registered Nurse (RN) J administer 9 AM medications to R8. The following medications were administered: Keppra 6oo mg, Metoprolol 75 mg, Vitamin D3, and Ramipril 5 mg. Vital signs were blood pressure 132/85 and heart rate of 86. Keppra 600 mg, and Metoprolol were medications that were ordered twice a day at 9 AM and 9 PM. Keppra is a medication used to treat seizures. Metoprolol is used to treat heart disease and blood pressure. R8 was admitted on [DATE] with a pertinent diagnosis of Major depressive disorder, vascular dementia with behavior…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-17 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure one resident (R21) out of five residents reviewed for immunizations were provided pneumococcal vaccination and education, resulting in the potential for development and spread of influenza among vulnerable residents in the facility. Findings include: On 4/15/25 at 2:32 PM the Director of Nursing (DON)/Infection Preventionist (IP) was interviewed and reported R21 did not have documentation of a current influenza immunization or refusal. Review of the Electronic Health Record (EHR) for R21 revealed admission to the facility on 9/3/2020 with diagnoses of adjustment disorder with mixed anxiety and depressed mood, and asthma. Further review of EHR revealed R4 did not have documentation to indicate that the influenza vaccine was offered or was contraindicated. On 4/17/25 at 8:52 AM the DON was interviewed and said residents and or guardians should be educated and given the opportunity to receive vaccinations. The DON agreed R21 should have been offered the influenza vaccine for the 2024/2025 flu season. Review of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-13 · tag F0604 — failed to not use physical restraints improperly — isolatedEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00149274. Based on observation, interview, and record review the facility failed to prevent physical restraint use for one resident (R401) out of 3 residents reviewed for abuse. Findings include: On 1/13/25 at 9:50 AM R401 was observed sitting in her bedside chair. R401 was unable to answer questions due to confusion. R401 was observed getting out of the bedside chair and walking into the hallway where staff directed her back to her room. Record review of Electronic Health Record (EHR) revealed R401 admitted to facility on 9/3/2020 with most recent readmission on [DATE] with diagnoses which included Alzheimer's disease, adjustment disorder with mixed anxiety and depressed mood and major depressive disorder. Review of the Minimum Data Set (MDS) dated [DATE] for R401 revealed severely impaired cognition. Record Review of facility reported incident file folder dated 12/20/2024 revealed abuse coordinator was notified by Certified Nursing Assistant (CNA) A that on 12/20/2024 she…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-13 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00149272. Based on interview, and record review the facility failed to review/revise a care plan in a timely manner for one resident (R401) out of three residents reviewed for care planning. Findings include: On 12/19/2024 at 8:51 AM a facility incident report was submitted to the State Agency regarding R401 sustained an injury of unknown origin. Record review of the Electronic Health Record (EHR) revealed R401 admitted to the facility on [DATE] with most recent readmission on [DATE] with diagnoses which included Alzheimer's disease, adjustment disorder with mixed anxiety, and depressed mood and major depressive disorder. Review of the Minimum Data Set (MDS) dated [DATE] for R401 revealed severely impaired cognition. Record review of the facility reported incident report folder dated 12/19/2024 revealed R401 was observed to have a slight discoloration under left eye. Review of the incident and accident report dated 12/10/2024 revealed R401 was observed on the floor in her room.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 26 citations
- Potential for harm · F2024-05-31 · tag F0727 — failed to provide required RN coverage — widespreadHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure a Registered Nurse (RN) was on duty for eight consecutive hours a day, seven days a week; resulting in the potential for inadequate coordination of emergency or routine care and unmet care needs, affecting all 27 residents who resided in the facility. Findings include: On 5/30/2024 at 2:22 PM review of the staffing timecards with Scheduler B for the following dates revealed there was no consecutive 8 hour scheduled RN coverage: April 1st, 2nd, and 15th. (2024) May 12th, 14th and 26th. (2024) On 5/30/2024 at 2:25 P.M. the Director of Nursing (DON) was interviewed and said that he recently accepted the position as the DON and that there was another RN that worked midnights and weekends but went on an extended vacation. When asked how the facility ensured there was daily 8-hour RN coverage the DON replied, We just hired another RN to help cover when I am not working. The DON agreed there needs to be daily 8 consecutive hours of RN coverage and acknowledged there was a problem with staffing. Review of the Facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-05-31 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews, the facility failed to: (1) effectively clean and maintain food service equipment, and (2) effectively date mark all potentially hazardous ready-to-eat food products effecting 27 residents, resulting in the increased likelihood for cross-contamination, bacterial harborage, resident foodborne illness. Findings include: On 05/29/24 at 09:10 A.M., An initial tour of the food service was conducted with Dietary Manager E. The following items were noted: One-half gallon of Prairie Farms whole milk was observed with a manufacturer's use-by-date that read May 26. The half-gallon of whole milk was also observed within the Traulsen 2-door reach-in cooler without an open or out date. Dietary Manager E stated: We date mark the product when opened for a total of 7 days, if the manufacturer's use-by-date allows. The 2017 FDA Model Food Code section 3-501.17 states: (A) Except when PACKAGING FOOD using a REDUCED OXYGEN PACKAGING method as specified under § 3-502.12, and except as specified in (E) and (F) of this section, refrigerated,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-05-31 · tag F0835 — failed to run the facility competently — widespreadAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to effectively maintain continuity of internal programs throughout leadership changes, such as: reporting of abuse, Minimum Data Set (MDS) assessments, Quality Assurance and Improvement (QAPI/QAA) meetings, in-service, competencies/employee training, staffing, infection control, and vaccine policy affecting all 27 residents. Findings include: On 5/30/24 at 9:06 AM during interview with the Minimum Data Set (MDS) Coordinator L review of resident MDS assessments revealed a delay in the processing of the assessments. The MDS Coordinator L explained the facility had been without an MDS Coordinator for about a 3 month period. The current MDS Coordinator L hire date was 3/25/24. We are pretty far behind she said. MDS records over 120 days late were for the following residents: R15, R 2, R22, R21, R 12 and R20. On 5/31/24 at 3:29 PM the NHA was interviewed and acknowledged the lapse and explained the MDS assessments need to be completed and submitted on time in order to be in line with state regulations and policies and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-05-31 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to consistently implement a comprehensive infection control program that conducted proper facility surveillance to readily identify trends of infections, resulting in missed opportunities for corrective actions and the potential for spread of infectious organisms throughout the facility affecting the entire census of 27 residents. Findings include: On 5/31/24 at 9:49 AM, the facility's Infection Control Program was reviewed with the Director of Nursing (DON) who was the Infection Preventionist, and the following was noted: 1. The DON received certification as an Infection Preventionist on 5/20/24. The facility's previous Infection Preventionist's employment ended November 2023. 2. When asked for documentation regarding infection identification, tracking, monitoring, analysis of surveillance data, responding follow-up activity, and antibiotic stewardship, the DON said this had not been completed since November 2023. 3. The facility's Influenza Vaccination policy was last updated 11/1/22. 4. The staff call-in log that documents…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-05-31 · tag F0921 — failed to keep a safe, functional, sanitary building — widespreadMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
On May 29, 2024 at 9:38 AM, the floor underneath Resident #128's (R128) tube feeding pole and at the head of R128's bed was soiled with debris, including torn paper, personal protective equipment (PPE) ties, fingernail clippings, a plethora of small unidentifiable particles, and clumps of hair. On May 30, 2024 at 8:07 AM, the floor underneath R128's tube feeding pole and at the head of R128's bed remained soiled with debris, including torn paper, personal protective equipment (PPE) ties, fingernail clippings, a plethora of small unidentifiable particles, and clumps of hair. On May 30, 2024 at 10:44 AM, Housekeeper C said she was responsible for processing the laundry, cleaning the common areas, and sweeping and mopping all of the residents' rooms but had not been able to do it all. Housekeeper C stated, I try to do it, because the residents should have a clean room. Housekeeper C stated that today she had cleaned the high numbered rooms. This included R128's room. On May 31, 2024 at 8:53 AM, the floor underneath R128's tube feeding pole and at the head of R128's bed remained soiled…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-31 · tag F0640 — patternEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Minimum Data Set (MDS) assessments were signed and submitted to CMS (Centers for Medicare and Medicaid Services) in a timely manner for six residents (R2, R12, R15, R20, R21, and R22), resulting in a delay in monitoring of the quality of care provided to the facility's residents and potential for delay in the identification of resident's health concerns. Findings include: On 5/30/24 at 9:06 AM, Licensed Practical Nurse (LPN)/MDS Coordinator L, was queried about MDS submissions to CMS. LPN L said her hire date was 3/25/24 and that the facility was without a MDS coordinator for about three months. LPN L stated, We are pretty far behind. A review of MDS submissions was conducted with LPN L to determine compliance with CMS guidelines. According to LPN L, the following MDS assessments have not been submitted and are considered late: 1. Resident #2's quarterly MDS assessment dated [DATE] was due for submission on 5/6/24 but had not been submitted. 2.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-31 · tag F0730 — patternObserve each nurse aide's job performance and give regular training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure certified nurse aides (CNAs) fulfilled the requirement to complete 12 hours of in-service education annually for four of five certified nurse aides (B, H, I, J) resulting in the potential for unmet resident care needs. Findings include: On 5/30/2024 at 2:30 PM, the following five certified nurse aide annual 12-hour nurse aide training/ in-services were reviewed: -CNA B was hired on 6/26/21. There were no 12-hour training/ in-services provided by the facility. -CNA H was hired on 10/25/22. There were no 12-hour training/ in-services provided by the facility. -CNA I was hired on 12/1/23. There were no 12-hour training/ in-services provided by the facility. -CNA J was hired on 9/7/23. There were no 12-hour training/ in-services provided by the facility. There was no evidence provided by the facility that annual 12-hour trainings/ in-services were completed for the certified nurse aides reviewed. On 5/30/24 at 3:45 PM the Director of Nursing (DON)/Staff Development Coordinator was interviewed and stated I do not have a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-31 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based observation, interview, and record review, the facility failed to store biologicals and medications at the recommended temperature parameters for 12 residents (R2, R8, R9, R10, R11, R12, R13, R14, R16, R19, R23, and R24) and to consistently document the refrigerator temperatures for 27 residents reviewed for storage of drugs and biologicals. Findings include: On 5/31/24 at 8:56 AM, an observation was made of the medication refrigerator temperature. The temperature read 32 degrees Fahrenheit. On 5/31/24 at 8:59 AM, an observation was made of the refrigerator temperature monitoring logs from January 2024 thru May 2024. Documentation of refrigerator temperatures were omitted on the temperature monitoring logs on the following dates: January 2024: 1/1 thru 1/11, 1/13, 1/14, 1/17, and 1/22. February 2024: 2/1, 2/20, 2/22, 2/23, and 2/27. May 2024: 5/14, and 5/23 thru 5/31. The following dates revealed when the refrigerator temperatures were less than 36 degrees Fahrenheit: January 2024: 1/12, 1/15, 1/16, 1/18,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-31 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure consents for immunizations were obtained for three residents (R6, R8, and R10) and failed to ensure influenza and pneumococcal vaccines were offered for one resident (R18) out of five residents reviewed for immunizations, resulting in the potential for diminished ability to make informed decisions regarding plan of care and the spread of influenza and pneumonia among the 27 residents in the facility. Findings include: On 5/31/24 at 9:49 AM, the facility's Infection Control Program and resident clinical records were reviewed with the Director of Nursing (DON) who was the Infection Preventionist, and the following was noted: Resident #6 (R6) has resided in the facility since 5/12/22 and was over the age of 65. R6 received the influenza vaccine on 9/13/23. There was no documentation of a consent to administer the influenza vaccine. Resident #8 (R8) has resided in the facility since 10/6/17 and was over the age of 65. R8 received the influenza vaccine on 9/13/23. There was no documentation of a consent to administer the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-31 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00143600. Based on interview and record review the facility failed to supervise residents to prevent a physical altercation for two residents (R16 and R26) of three residents reviewed for abuse, resulting in one resident receiving physical injuries. Findings include: According to the facility's Facility Reported Incident (FRI) summary report, on 3/16/24 at 7:40 PM Licensed Practical Nurse (LPN) A heard commotion coming from the dining room. Once entering the dining room, LPN A observed R26 grab R16 by the shirt. R26 scratched R16 on the chest and hit R16 in the face leaving multiple abrasions on R16's chest and the left side of the face. LPN A approached R16 and R26 and stopped the altercation. On 5/31/24 at 10:29 AM LPN A was interviewed regarding the incident that occurred on 3/16/24. LPN A said that the incident occurred at the middle of shift change. LPN A said that R16 is a frequent wanderer. LPN A said at approximately 7:40 PM she went into the dining room because she…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-31 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
This citation pertains to intake MI00143600. Based on interview and record review the facility failed to report an incident of abuse to the State Agency in a timely manner for two residents (R16 and R26) of three residents reviewed for abuse. Findings include: According to the facility's Facility Reported Incident (FRI) summary report, on 3/16/24 at 7:40 PM Licensed Practical Nurse (LPN) A heard commotion coming from the dining room. Once entering the dining room, LPN A observed R26 grab R16 by the shirt. R26 scratched and hit R16 in the face leaving multiple abrasions on R16's chest and the left side of the face. LPN A approached R16 and R26 and stopped the altercation. The Director of Nursing (DON), emergency contacts, and physician were notified of the incident. R16 and R26 were separated, R16 and R26 were assessed for injuries, and the local police were contacted at 8:00 PM. A review of the FRI revealed the incident occurred on 3/16/24 at 7:40 PM and was discovered on 3/16/24 at 7:40 PM. As documented in the FRI, the Nursing Home Administrator (NHA) did not submit the incident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-31 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure proper weight monitoring occurred for one resident (R128) deemed to be at nutrition risk out of three residents reviewed for nutrition status, resulting in the potential delay in identification of undesirable change in weight status and compromise in nutrition status. Findings include: During an observation on 5/29/24 at 9:38 AM, Resident #128 (R128) was observed asleep with the head of the bed raised at approximately 45 degrees. A tube feeding formula was infusing at 55 ml/hr (milliliter/hour). R128 was thin in appearance. A review of the Face Sheet for R128 documented an admission date of 5/7/24. R128's diagnoses included Cerebral Palsy, Dysphagia, and Moderate Protein-Calorie Malnutrition. Record review of R128's care plans documented in part the following: Communication care plan of 5/9/24: I have difficulty making myself understood. I am non-verbal. Nutritional Status care plan of 5/8/24: Resident requires feeding tube related to history of protein calorie malnutrition, history of inadequate oral…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-31 · tag F0806 — failed to honor food preferences — isolatedEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure resident food preferences were honored for one resident (R129) out of three residents reviewed for food preferences, resulting in resident meal dissatisfaction. Findings include: The posted menu for lunch on 5/29/24 in the facility included sausage & peppers on bun, roasted red potatoes, sauteed onions, wheat roll, cinnamon applesauce, coffee or tea, and milk. The posted menu for dinner on 5/29/24 included stuffed green peppers, buttered corn, sauteed summer squash, wheat bread, strawberries with whipped topping, coffee or tea, and milk. On 5/29/24 at 12:49 PM, Resident #129 (R129) was observed in her room with her lunch meal tray in front of her. R129 was alert, able to speak and express herself clearly. R129 said she likes vegetables and ate the peppers and onions off the sausage. R129 said she asked staff for carrots and green beans to eat. R129 said no meal alternative was offered to her. On 5/29/24 at 1:49 PM, R129 said she did not receive her requested green beans or carrots. On 5/30/24 at 8:35…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-31 · tag F0868 — isolatedHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility did not meet the requirement for an Infection Preventionist member of Quality Assurance and Performance Improvement (QAPI), Quality Assessment and Assurance (QAA) committee for three quarters, resulting in the potential for impaired resolution of infection control and prevention issues or decreased quality of care with the potential to affect all 27 residents residing in the facility. Findings include: On 5/31/24 at 10:45 AM during Quality Assurance and Performance Improvement (QAPI) survey meeting and review, the past Quality Assessment and Assurance (QAA/QAPI) quarterly meeting notes were reviewed with the Nursing Home Administrator (NHA). For three quarters (September 2023, January 2024, and May 2024) the member sign-in sheet did not show a signature for an Infection Preventionist (IP). The NHA explained that the previous NHA O at that time also was serving as Director of Nursing (DON) and was an Infection Preventionist as well. During further interview the NHA said that the current DON currently holds an IP certification. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-12-18 · tag F0803 — failed to meet residents' dietary needs — widespreadEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
This citation pertains to MI00140570. Based on observation, interview, and record review, the facility failed to consistently follow facility-wide planned menu and secure Registered Dietitian approval for menu change, resulting in a missed opportunity to ensure the nutritional adequacy of the substitution and serve expected meals to all residents consuming food from the kitchen. Findings include: A concern was reported to the State Agency regarding meals served to residents eating in their room. On 12/18/23 beginning at 9:00 AM breakfast observations were made for residents eating in their room. The breakfast items served included a combination of pancakes, cold cereal, orange juice, milk, and coffee. On 12/18/23 at 10:05 AM, facility [NAME] B was queried about the breakfast served to the residents eating in their room. A review of the printed breakfast menu indicated Scrambled Egg Casserole was to be served for breakfast. [NAME] B said she did not cook the casserole because the residents will not eat it. [NAME] B said the residents eating in the dining room were served eggs with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-18 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to MI00140570. Based on observation, interview, and record review, the facility failed to provide a homelike environment for one resident (R103) reviewed for homelike environment resulting in an unsanitary environment with a buildup of dried feces on two urinals sitting on the resident's overbed table and the resident's dissatisfaction with their living condition. Findings include: It was reported to the State Agency that the resident did not receive timely incontinence care. On 12/18/23 at 9:08 AM, Resident #103 (R103) was observed awake and lying in bed. R103 said he notifies staff after he has a bowel movement, but his soiled briefs are not changed in a timely manner, and as a result when R103 uses his urinal, it gets stained with feces. Two urinals were observed sitting on the resident's overbed table. Smears, stains, and specks of a dark brown substance was observed along the rim and down the outside of both urinals. R103 said the urinals have been stained for three days. A review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-18 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to perform and document neurological checks after a fall for one resident (R101) of three residents reviewed for injuries of unknown origin, resulting in the potential for head injuries to go unassessed and treated in a timely manner. Findings include: A review of R101's EMR (Electronic Medical Record) revealed R101 was admitted to the facility 10/6/17. R101 had medical diagnoses that included Dementia, muscle weakness, and repeated falls. A review of the MDS (Minimum Data Set) dated 11/17/23 revealed R101 had a BIMS (Brief Interview of Mental Status) score of 0/15 (severely cognitively intact). A review of R101's care plan dated 4/17/23 revealed, Problem: (R101) is at risk for falls r/t history of falls. Impaired mobility, decreased safety awareness, resident will attempt to ambulate without assistance and attempt to get out of bed unassisted Osteoarthritis. 2/21/2023 no injury. 6/18/2023 no injury. 7/10/2023 major injury . Intervention: Call light within reach while in room .Chair and bed alarm . Keep resident in a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-09-27 · tag F0602 — failed to protect residents from theft of their belongings — patternProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00139248. Based on interview and record review the facility failed to prevent misappropriation (theft of resident property) of resident narcotic medications, effecting seven residents (R2, R3, R4, R5, R6, R7, and R8) out of seven residents reviewed for diversion of medications, resulting in resident narcotic medications being stolen out of an unsupervised and unlocked nursing medication cart. Findings include: During an interview on 9/27/23 at 9:30 AM with Complainant E via phone, it was reported that the facility did not report an incident of resident's missing narcotic medications. Record review found no facility reported incidents of missing narcotics reported through the appropriated reporting system. During and interview on 9/27/23 at 10:00 AM with Registered Nurse (RN) A, it was reported that on 8/23/23 when occupying the role as acting Director of Nursing, RN C called and reported narcotics were missing from the medication cart. When asked what had happened to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-27 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00139428. Based on interview and record review the facility failed to report an incident of misappropriation (theft of resident property) of resident narcotics to the state agency, effecting seven residents (R2, R3, R4, R5, R6, R7, and R8) out of seven residents reviewed for the diversion of medications, resulting in the potential for continued unreported incidents of misappropriation to the State Agency. Findings include: During an interview on 9/27/23 at 9:30 AM with Complainant E via phone, it was reported that the facility did not report an incident of resident's missing narcotic medications. R2 Record review revealed R2 was admitted into the facility on 8/14/23 with a pertinent diagnosis of type 2 diabetes. Review of Controlled Drug Record dated 8/19/23 revealed resident had 18 remaining doses of Oxycodone (narcotic for pain) 5mg (milligrams) Give one tablet by mouth every six hours- misappropriated. R3 Record review revealed R3 was admitted into the facility on 2/2/22 and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-09-13 · tag F0802 — failed to prepare enough nourishing food — widespreadProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
What the surveyor found here — an excerpt from the official record, may be distressing
This citation pertains to Intake MI00139311. Based on observation, interview, and record review, the facility failed to ensure qualified kitchen staff were available to manage and operate the kitchen properly, potentially affecting all residents eating meals from the kitchen, increasing the potential for cross-contamination and resident foodborne illness. Findings include: It was reported to the State Agency that there was no cook available for the facility. On 9/13/2023 at 10:15 AM, [NAME] Manager E was observed alone in the kitchen. [NAME] E said she works double shifts every day and primarily works alone in the kitchen. Certified Nurse Aides (CNAs) will help occasionally. [NAME] E stated, When I'm not here, CNAs do the cooking. [NAME] E said she was gone from the facility during most of August 2023. A review of a facility document titled, Food Temperature Log, was used to determine additional staff responsible for food preparation and service. The review determined that from 8/8/2023 through 8/31/2023 CNA F worked as the facility cook. On 9/13/2023 at 11:30 AM, CNA F stated she…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-13 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00139200 and MI00139311. Based on interview and record review the facility failed to administer medications in a timely manner for one (R104of three residents reviewed for late medication administration, resulting in the potential for unmet care needs. Findings include: On 9/13/23 at 4:00 PM, R104's medication administration record for the month of August was obtained by the Administrator/ DON. Review of the document revealed the following: -Avapro 150 mg tablet due once a day .Scheduled for 9:00 AM .Date charted: 8/17/23 at 12:06 PM .Late administration: Charted late. - Avapro 150 mg tablet due once a day .Scheduled for 9:00 AM .Date charted: 8/18/23 at 01:04 PM .Late administration: Charted late. - Gabapentin 100mg tablet due three times a day .Scheduled for 9:00 AM .Date charted: 8/17/23 at 12:06 PM .Late administration: Charted late. - Gabapentin 100mg tablet due three times a day .Scheduled for 9:00 AM .Date charted: 8/18/23 at 01:04 PM .Late administration: Charted late.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-13 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation has two deficient practices. This citations pertain to MI00139022. Deficient practice #1. Based on interview and record review, the facility failed to initiate blood sugar monitoring in a timely manner and consistently monitor blood sugars for one resident (R102) out of three residents diagnosed with diabetes reviewed for blood sugar monitoring, resulting in the potential for hyperglycemia (high blood sugar) or hypoglycemia (low blood sugar) to go undetected. Findings include: It was reported to the State Agency that staff were not checking a resident's blood sugars and administering insulin appropriately causing the resident's blood sugars to be out of control. On 9/13/2023 at 10:22 AM, Resident #102 (R102) said he went to the hospital in August because his blood sugar was high. During an interview and record review on 9/13/2023 at 3:20 PM, Licensed Practical Nurse (LPN) I revealed that no blood sugar numbers were available for R102 for the day. When queried about R102's blood sugar monitoring,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00138959. Based on interview and record review the facility failed to secure narcotic medication and failed to document the incident of missing narcotics, resulting in drug diversion and the potential for further incidents of missing narcotics. Findings include: On 9/13/23 at 4:23 PM, A statement for Nurse L was obtained from the Administrator/ DON (Director of Nursing) regarding the incident that took place 8/23/23. The statement was documented as follows: Approximately 9 PM to 10 PM, writer (staff nurse) was busy passing meds when he discovered that Narcotics of controlled drugs were missing at the last or bottom drawer of med cart. Which writer chose to keep temporarily, as there was no room to accommodate in the controlled drug box. All of the controlled partial blister pack, a total of 16 at the beginning of the writer's shift were counted with the outgoing .the count resulted with 16 partial blister packs and 38 full blister packs .As the writer was busy doing meds from…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2025-04-17 · tag F0912 — patternProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, interview, and record review the facility failed to provide 80 square feet of space per bed within six (2, 7, 10, 11, 12, and 14) of 15 resident rooms, resulting in the increased likelihood for resident dissatisfaction with the amount of provided living space. Findings include: On 4/17/2025 at 10:31 AM observation of resident rooms and record review of the facility bed count information with the Nursing Home Administrator (NHA) revealed the following: Room # Sq./Ft # Beds #Residents in Room 2 283 4 3 7 218 3 3 10 225 3 3 11 215 3 3 12 154 2 2 14 144 2 2 Observations and interviews with various residents revealed no specific complaints and no specific health/safety concerns.
- No harm found · Bcited before2024-05-31 · tag F0912 — patternProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interview the facility failed to provide 80 square feet of space per bed within 6 (2, 7, 10, 11, 12, 14) of 33 resident rooms, resulting in the increased likelihood for resident dissatisfaction with the amount of provided living space. Findings include: On 05/30/24 at approximately 1:45 PM, observation of resident rooms and record review of the facility bed count information revealed the following: Room # Sq./Ft # Beds 2 283 4 7 218 3 10 225 3 11 215 3 12 154 2 14 144 2 Observations and interviews with various residents revealed no specific complaints and no specific health/safety concerns.
- No harm found · Ccited before2023-07-26 · tag F0912 — widespreadProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interview the facility failed to provide 80 square feet of space in multiple resident rooms in 6 of 33 rooms (#'s 2, 7, 10, 11, 12, and14) resulting in the potential for dissatisfaction with the amount of living space. Findings include: On 7/26/23, at approximately 12:30 PM to 1:30 PM, observation of resident rooms and review of the facility bed count information revealed the following: Room # Sq./Ft #Beds 2 283 4 7 218 3 10 225 3 11 215 3 12 154 2 14 144 2 Observations and interviews with various residents revealed no complaints and no health/safety concerns.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to PIONEER HEALTHCARE MANAGEMENT — 9 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 2.3 | -0.3 vs chain |
| Health inspection | 2 of 5 | 2.3 | -0.3 vs chain |
| Staffing | 4 of 5 | 3.0 | +1.0 vs chain |
| Quality measures | 4 of 5 | 2.9 | +1.1 vs chain |
The other 8 homes this chain runs (chain average 2.3★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| UDDIN, FAHIM | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; W-2 MANAGING EMPLOYEE | 100% | since 01/01/2022 |
CMS files one row per role, so the 2 rows in the source record cover these 1 parties — each is shown once here with every role it holds. Nothing is omitted.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $387K paid to related parties — landlords or management companies under common ownership — equal to about 13% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MI
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235730. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-04-17, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.