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Riverside Healthcare Center

1149 West Monroe Road, St. Louis, MI 48880 · For profit - Corporation · 39 certified beds · (989) 681-3852 Medicare & Medicaid certified

Call the home — (989) 681-3852 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Dec 2023Behavioral-health or dementia-care citation — no harm found (F0758)
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • no federal fines or payment denials on record
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Dec 2023
  • a high number of inspection citations overall (37) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 2 of 5

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
224 N Mill St · (989) 681-3524 · Call to confirm hours
Pharmacy
7700 N Alger Rd · (989) 463-3220 · Call to confirm hours
Grocery
602 W Washington Ave · (989) 681-0010 · Call to confirm hours
Park
Surrey Rd · Typically dawn to dusk
Place of worship
1075 W Monroe Rd · (989) 681-2524

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased10.6%10.8%15.4%better
Long-stay residents who lose too much weight4.0%5.4%5.4%better
Long-stay residents with a catheter left in their bladder0.5%0.8%0.9%better
Long-stay residents with a urinary tract infection2.2%1.5%2.0%worse
Long-stay residents with depressive symptoms0.0%4.3%6.5%check this — see note marked star below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury3.6%3.0%3.3%typical
Long-stay residents whose ability to walk worsened6.0%12.0%16.1%better
Long-stay residents on antianxiety or hypnotic medication17.7%19.4%18.9%typical
Long-stay residents given the seasonal flu vaccine100.0%95.0%95.3%typical
Long-stay residents with pressure ulcers7.6%5.1%4.7%worse
Long-stay residents with worsening bladder/bowel control10.9%20.0%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table19.3%14.8%17.1%worse
Short-stay residents who newly got an antipsychotic medication0.0%1.1%1.4%better
Long-stay hospitalizations per 1,000 resident days3.131.841.67worse
Long-stay outpatient ER visits per 1,000 resident days2.541.641.80worse

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

0.26U.S. median 0.31
Therapy hours / resident / day
0.10hours / resident / day
Physical therapy
0.12hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.26 therapist hours per resident per day in 2026Q1 — more than 38% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 26% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identifiednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF staynot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsenednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFsnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.59
RN hours/ resident / day
0.60
LPN hours/ resident / day
1.78
Aide hours/ resident / day
2.97
Total nurse hours/ resident / day
0.50
RN hoursweekends
45.9%
Total nursing turnover
42.9%
RN turnover

How full it usually is: this home is certified for 39 beds and averages 36.5 residents a day — about 94% occupied, or roughly 2 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.97 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.59 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.78 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.79 hrs/resident/day on weekends vs 3.05 on weekdays — 8% thinner on weekends. RN hours go from 0.63 to 0.50 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 46% is about the same as the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

11
deficiencies at the latest standard inspection (2025-03-27)
3
at the previous standard inspection (2024-04-17)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

37 citations, most serious first. The 10 most serious are shown; the remaining 27 are one tap away and print in full.

  • Potential for harm · D2026-04-22 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #2704144.Based on interview and record review, the facility failed to ensure one resident (R1) was provided dignified care of one resident reviewed for dignity.Findings include:Review of an admission Record revealed R1 admitted to the facility on [DATE] with pertinent diagnoses which included paranoid schizophrenia and anxiety.Review of a Minimum Data Set (MDS) (a tool used for assessing a resident's care needs) assessment for R1, with a reference date of 3/19/2026 revealed a Brief Interview for Mental Status (BIMS) (a scale used to determine a resident's cognitive status) score of 15, out of a total possible score of 15, which indicated R1 was cognitively intact. During an interview on 4/21/2026 at 10:45 AM, R1 reported staff cleaned and organized her room without her permission while she was out of the facility and that this bothered her.During an interview on 4/21/2026 at 11:00 AM, the Nursing Home Administrator/Director of Nursing (NHA/DON) reported staff cleaned and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-22 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #2704144.Based on interview and record review the facility failed to ensure one resident's (R1) grievance was addressed of two residents reviewed for concern/grievance resolution.Findings include:Review of an admission Record revealed R1 admitted to the facility on [DATE] with pertinent diagnoses which included paranoid schizophrenia and anxiety.Review of a Minimum Data Set (MDS) (a tool used for assessing a resident's care needs) assessment for R1, with a reference date of 3/19/2026 revealed a Brief Interview for Mental Status (BIMS) (a scale used to determine a resident's cognitive status) score of 15, out of a total possible score of 15, which indicated R1 was cognitively intact. During an interview on 4/21/2026 at 10:45 AM, R1 reported staff cleaned and organized her room without her permission while she was out of the facility and when she returned, she was missing personal items including blankets, a doll, a stuffed rabbit, and several pieces of clothing. R1 reported she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-04 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #1322431. Based on observation, interview, and record review the facility failed to implement care planned interventions and ordered treatments for pressure ulcer prevention for 1 resident (R102) of 3 residents reviewed for pressure ulcers. Findings include:Review of a Face Sheet revealed R102 admitted to the facility on [DATE] with pertinent diagnoses which included cerebral infarction (stroke) and hemiplegia (muscle weakness or partial paralysis on one side of the body). Review of a Minimum Data Set (MDS) (a tool used for assessing a resident's care needs) assessment for R102, with a reference date of 8/5/2025 revealed a Brief Interview for Mental Status (BIMS) (a scale used to determine a resident's cognitive status) score of 6, out of a total possible score of 15, which indicated R102 was severely cognitively impaired. Further review of the same MDS assessment revealed R102 was dependent on staff for toileting hygiene, always incontinent of bowel, and at risk for developing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-03-27 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to effectively clean and maintain food service equipment affecting 38 residents. Findings Included: On 03/24/2025 at 08:32 a.m. an initial tour of food services was conduced with Dietary [NAME] I. The following items were observed: Cardboard box, containing dinex cup lids, was observed to be on the floor in the dry storage room. The base boards, on the wall that the door swung into, was observed to have black substance on it the entire length of the wall. The door jam of the dry storage room was observed to be rusted along the floor. Observation of the freezer, which staff called the vegetable freezer, revealed soiled bottom shelf that appear to be dried liquid film. Observation of 7 pots and pans contained dark colored substance on the inside of the pains. The substance appeared to be backed on food substance that could not be removed. Observation of toaster grill appeared to have backed on substances on the grates of the toaster device and what appeared to be burnt on toast crumbs. Observation of the grill,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-27 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure updated and accurate advanced directive information was in place for two residents (R7 and R39) of 38 residents reviewed for advanced directives (legal documents that allow a person to identify decisions about end-of-life care ahead of time), resulting in the potential for a resident's preferences for medical care to not be followed by the facility or other healthcare providers. Findings include: Resident #7 (R7) Review of the medical record reflected R7 was an initial admission to the facility on [DATE] with a readmission on [DATE]. Diagnoses of Psychosis not due to a substance or known Physiological condition, Diabetes 2, Post Traumatic Stress Disorder, Obesity, Generalized anxiety, Depression, Chronic Pain, Chronic Pulmonary Disease and muscle wasting. The most recent Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 12/08/2025 revealed R7 had a Brief Interview of Mental Status (BIMS) of 14 (cognitively intact)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-27 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure that an accurate and timely Notice of Medicare Non-Coverage (NOMNC) was provided for three Residents (#5, #8, #35) and an accurate Skilled Nursing Facility Advance Beneficiary Notice of Non-Coverage (SNFABN) was provided for two Residents (#8 #35) out of three residents reviewed for Beneficiary Notification. Findings Included: Resident #5 (R5) Review of the medical record revealed R5 was admitted to the facility 09/23/2019 with diagnoses that included subarachnoid hemorrhage (stroke), bipolar disorder, hypertension, anxiety, depression, peripheral venous insufficiency, lymphedema (swelling caused by lymphatic system blockage), dysphagia (difficulty swallowing), type 2 diabetes, hyperlipidemia (high fat in blood), chronic obstructive pulmonary disease (COPD), chronic pain, seizures, gout (increase in uric acid in bone joints), and gain and mobility abnormalities. The most recent Minimum Data Set (MDS), with an assessment reference date of 03/05/2025, demonstrated a Brief Interview for Mental Status (BIMS) of 12…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-27 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to develop a Baseline Care Plan with necessary healthcare information for one (R37) of 14 reviewed. Findings include: Review of the medical record reflected R37 admitted to the facility on [DATE], with diagnoses that included quadriplegia (paralysis of both arms and legs) and neuromuscular dysfunction of the bladder. The admission Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 12/29/24, reflected R37 scored 15 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool) and had an indwelling urinary catheter. On 03/24/25 at 11:30 AM, R37 was observed seated in a wheelchair, in their room. R37 reported having a Foley catheter (indwelling urinary catheter). On 03/26/25 at 9:46 AM, R37 was observed in bed, watching TV. A urinary catheter drainage bag was observed hanging on the right side of the bed frame. R37's Baseline Care Plan, which was initiated on 12/23/24, did not reflect…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-27 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to prevent constipation and ensure medication orders specified dosing and route instructions for one (Resident #15) of one reviewed. Findings include: Review of the medical record reflected R15 admitted to the facility on [DATE], with diagnoses that included diabetes, constipation and hemiplegia (paralysis on one side of the body) and hemiparesis (one-sided weakness) following nontraumatic intracranial hemorrhage (brain bleed) affecting the left side. The Quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 12/28/24, reflected R15 scored six out of 15 (severe cognitive impairment) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool) and was always incontinent of bowel and bladder. On 03/24/25 at 9:57 AM, R15 was observed in their room, watching TV. R15 reported issues with constipation since their admission to the facility, which they felt staff was doing very little about. R15's medical record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-27 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a safe environment and provide adequate supervision of smoking or screening them with form named PHCM Smoking risk to determine if they can smoke independently for two of two sampled residents (Resident #5 and Resident #2) reviewed for accidents and safety. Resident #2 (R2) During an interview and observation on 03/26/25 at 4:23 PM, R2 stated he had to turn in his lighter and cigarettes to nursing staff every time he goes inside, and he can get them back whenever he wants to go back outside. R2 also stated he can go outside anytime he wants to smoke. Did not respond to writer asking him if he had a lighter and marijuana hide outside from everyone. R2 stated he is independent with smoking, so he can come and go as he pleases. Observation of burn marks on his hoodie sweatshirt. During an interview on 03/27/25 at 10:39 AM, LNA/DON A stated the document PHCM Smoking risk, was under the assessments found under observations. Record review did not reveal that a smoking risk assessment was completed on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-27 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure recommended laboratory monitoring was in place for one (R15) of five reviewed. Findings include: Review of the medical record reflected R15 admitted to the facility on [DATE], with diagnoses that included diabetes, constipation and hemiplegia (paralysis on one side of the body) and hemiparesis (one-sided weakness) following nontraumatic intracranial hemorrhage (brain bleed) affecting the left side. The Quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 12/28/24, reflected R15 scored six out of 15 (severe cognitive impairment) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). R15's medical record reflected Physician's Orders for 65 units of Basaglar insulin (used to treat diabetes) to be administered twice daily, 500 milligrams (mg) of Metformin (medication used to treat diabetes) by mouth twice daily and four units of Novolin R FlexPen 100 units per milliliter (u/mL) insulin (used to treat…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
Show the remaining 27 citations
  • Potential for harm · D2025-03-27 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to provide clinical justification for the continued use of PRN (as needed basis) psychotropic medication (valium) for one resident (#23) out of five residents reviewed for the potential of unnecessary medication. Findings Included: Resident #23 (R23) Review of the medical record revealed R23 was admitted to the facility 01/06/2025 with diagnoses that included fracture of the lower end of right femur (upper leg), Buerger's disease (vascular disease that causes inflammation and swelling in blood vessels of the hands and feet-leading to blocked blood vessels), peripheral vascular disease (PVD), hypertension, gastro-esophageal reflux disease, depression, polyneuropathy (malfunction of nerves throughout the body), restless leg syndrome, type 2 diabetes, anxiety, asthma, right below the knee amputation, left below the knee amputation, constipation, chronic obstructive pulmonary disease (COPD), and atherosclerotic heart disease (damage or disease in the hearts major blood vessels). The most recent Minimum Data Set…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-27 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a medication error rate less than 5% for one of four residents (Resident #37) reviewed for medication administration, resulting in an 10.34% medication error rate and potential side effects as a result of the errors. Findings include: During an observation and interview on 03/25/25 at 720 AM, RN C prepared medications to be administered to R37. RN C did not wash her hands or use hand sanitizer prior to setting up medications. RN C prepared Lantus 20 units, Loratadine10mg, Lyrica 200mg, MiraLAX 17gm, Morphine 15mg 1 tab, Pepcid 20mg, Tizanidine 2mg and Buspirone 10mg. Protein drink was declined by R37. Lexapro 5mg tab and Betamethasone cream ointment .2ml topical were not administered or applied as ordered to take in the AM. RN C also set the medication cup with the medications in them and MiraLAX mixture on the over the bed table and walked away to the sink to wash her hands, not looking back to ensure R37 took his medications and drank his MiraLAX. Record review of the medication administration record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-27 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation has two deficient practice statements DPS A and DPS B. DPS A. Based on observation and interview the facility failed to ensure that accepted infection control protocols related to hand hygiene and glove use for one resident (#13) out of one resident sampled for infection control. Findings include: Resident #13 (R13) Review of the medical record reflected R13 was an initial admission to the facility on [DATE]. Diagnoses of Alzheimer's Disease with late onset, legal blindness, pressure ulcer of other part, stage 4, confined to bed, moderate protein-calorie malnutrition and muscle weakness. The most recent Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 11/16/2024 revealed R13 had a Brief Interview of Mental Status (BIMS) of 99 (unable to answer the questions) out of 15. Under section G0100, Activities of Daily Living (ADL) Assistance reveals R13 is dependent of all care. During an interview and observation on 03/26/25 at 9:41 AM, Registered Nurse (RN) C donned personal protective…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-04-17 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain a clean homelike environment for all residents exposed to insects/pests and that ate their meals in the dining room. Findings include: During an observation on 04/15/24 at 5:12 AM, certified nurse aide (CNA) D stood in the back hallway and was stomping things on the floor with the bottom of her shoe. Wow there are a lot of them. After CNA D left the hall, 25 dead ants with wings were observed on the floor and 6 alive winged ants were crawling on the floor. The winged ants were stepped on and killed so to ascertain an approximate number of alive insects in the area. During an observation on 04/15/24 at 5:20 AM, 6 winged ants were crawling on the floor near the nurses station on the back hall. Also observed on the floor was a spider. These were stepped on and killed so as not to repeat observations of the same insects that were alive. During an observation on 04/15/24 at 5:29 AM, 3 winged ants crawled on the floor near the back…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-04-17 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow professional standards of nursing practice for medication administration for 4 residents (Resident #18, #6, #16, and #88), reviewed for the provision of nursing services, resulting in lack of blood pressure assessments prior to medication administration, medication errors, and mismanagement of controlled substances. Findings: Resident #18 (R18) Review of an admission Record revealed R18 was a [AGE] year-old male, admitted to the facility on [DATE], with pertinent diagnoses which included: hypertension and multiple sclerosis. Review of R18's Order Summary dated 3/7/24 revealed, midodrine tablet; 10 mg; Three Times A Day; Amount to Administer: 1 tab; Hold if SBP >120 (systolic blood pressure greater than 120). Review of R18's March Medication Administration Record revealed: *On 3/8/24 R18's blood pressure was 128/78 and the 1 PM dose of midodrine was administered *On 3/8/24 R18's blood pressure was 128/78 and the 7 PM dose of midodrine was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview, the facility failed to secure smoking materials per protocol. Findings: During an observation on 04/15/24 at 5:21 AM the following was noted: (a) the door to the shower room behind the nurses desk was open, (b) the shower room had 2 separate closets, one on the right contained linens and supplies and the one on the left had a open door and contained a plastic box, (c) the lid on the plastic box lifted off and the box contained 7 packs of cigarettes and 2 lighters, and (d) the lid to the box had a small padlock attached to it. During an interview on 04/17/24 at 11:47 AM the Administrator stated that resident smoking materials were kept in a plastic box and double locked. Cigarettes and lighters were stored in a closet in the shower room and the closet door was kept locked. There was also a pad lock on the lid of the plastic box that stored the smoking materials.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-12-21 · tag F0558 — failed to accommodate residents' needs and preferences — pattern
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation is related to intake # MI00140670 Based on observation, interview, and record review, the facility failed to accommodate the needs of four residents (Resident #10, Resident #20, Resident #19 and Resident #18) out of 6 residents reviewed, resulting in (a) call lights placed out of reach of the residents and (b) a resident not receiving timely incontinence care. Findings: Resident #10 (R10) Review of a Face Sheet revealed R10 was a [AGE] year-old female, admitted to the facility on [DATE], with pertinent diagnoses of a stroke causing left sided weakness and paralysis, history of falls, high blood pressure, and vascular dementia. R10 received hospice services, had severe cognitive impairment, and was dependent on staff for all activities of daily living. During an observation on 12/19/23 at 1:20 PM, R10 sat up in a broda chair, facing the doorway, and the call light sat at the head of the bed out of sight and out of reach of the resident. During an observation on 12/19/23 at 2:10 PM, R10 laid in bed,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-12-21 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #'s: MI00140117, MI00140120, MI00140122, MI00140239, MI00140670, MI00140239, MI00140348, and MI00137588 This citation has 2 Deficient Practice Statements. Deficient Practice Statement A: Based on interviews and record review, the facility failed to protect the resident ' s(s ' ) right to be free from mental abuse, verbal abuse and physical abuse by a resident when the facility failed to implement interventions to prevent escalating behaviors for one resident (R1) of four residents reviewed for abuse, resulting in R8 verbally abusing R1, R1 getting in a physical altercation with R13 and R11, and emotional distress. Findings include: Review of an admission Record revealed R1 was a [AGE] year-old female, originally admitted to the facility on [DATE], with pertinent diagnoses which included: schizoaffective disorder bipolar type (a combination of schizophrenia symptoms, such as hallucinations or delusions, and mood disorder symptoms, such as depression or mania.) Review of a Minimum…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-21 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow professional standards when utilizing a central line catheter (CVC) for the delivery of antibiotics to one resident (Resident #17) out of one resident reviewed for central line catheter (CVC) access, resulting in the potential for bloodstream infections, air embolism (an air bubble that travels to the heart or lungs like a blood clot) and occlusions (blockage). Findings: A central line (or central venous catheter-CVC) is like an intravenous (IV) line. But it is much longer than a regular IV and goes all the way to a vein near the heart or just inside the heart. Resident #17 (R17) Review of a Face Sheet revealed R17 was a [AGE] year-old male, admitted to the facility on [DATE], with pertinent diagnoses of anoxic (no oxygen) brain injury and bed confinement status. R17 had severe cognitive impairment, utilized a tracheostomy and feeding tube, and was completely dependent on staff for all activities of daily living. R17 had a surgically implanted…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #'s: MI00140670, MI00141505, MI00140348, and MI00140239 Based on observation, interview, and record review, the facility failed to (a) provide adequate supervision to prevent a resident to resident altercation, (b) provide a nursing assessment to a resident after an unwitnessed fall that resulted in an injury, (c) accurately and thoroughly complete documentation (Event Reports) for a resident with multiple falls, (d) provide adequate staffing to supervise residents, and (e) safely secure smoking materials, for 4 of 6 residents reviewed for accidents and supervision (Resident #10, Resident #14, Resident #19, and Resident #1) resulting in an injury to R10, an unassessed head injury after a fall for R19, and R1 attempting to start a fire inside the facility. Findings: Resident #10 (R10) Review of a Face Sheet revealed R10 was a [AGE] year-old female, admitted to the facility on [DATE], with pertinent diagnoses of a stroke causing left sided weakness and paralysis, history of falls,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-12-21 · tag F0730 — pattern
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intake #: MI00140348 Based on interview and record review, the facility failed to 1.) ensure Certified Nursing Assistants (CNAs) yearly performance review was conducted, and 2.) failed to develop and implement appropriate and effective in-service training programs based on the yearly performance evaluation for 5 of 6 CNAs reviewed for competencies/education, resulting in the potential for CNA's to not be able to safely provide necessary care and services to residents, a lack of training, and the potential for unmet care needs for residents residing at the facility. Findings: Review of the Facility Assessment last reviewed/updated 2/10/23 revealed, .The facility will complete a performance review and competency evaluation of nursing staff annually and provide regular in-service education based on the outcome of these reviews, or as determined to meet the educational needs of the facility. During an interview on 12/20/23 at 12:12 PM, Human Resources Director (HRD) S reported that CNAs were to have yearly performance evaluations completed by the Director of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-21 · tag F0626 — isolated
    Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #: MI00140348 Based on interview and record review, the facility failed to 1.) permit a resident to return to the facility following hospitalization, 2.) provide documentation that the facility had fully evaluated the resident, and did not base the discharge on the resident's status at the time of transfer, and 3.) notify the residents guardian in writing of their appeal rights for 1 resident (Resident #1) reviewed for facility initiated transfers, resulting in Resident #1 being denied return to the facility, the inability of Resident #1's guardian to appeal the involuntary discharge, and the potential for R1 to have feelings of sustained confusion, anger, and frustration. The reasonable person would be distressed at the prospect of not returning to their home after a hospitalization. Findings: Resident #1 (R1) Review of an admission Record revealed R1 was a [AGE] year-old female, originally admitted to the facility on [DATE], with pertinent diagnoses which included:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-21 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure portable oxygen equipment was properly installed and readily accessible for 1 resident (Resident #16) out of a total sample of 20 residents reviewed, resulting in the potential for complications from hypoxia and hypoxemia and anxiety due to delayed oxygen administration. Findings: Review of a facility policy Oxygen Safety (undated) specified the following pertinent information: 5. Handling Oxygen Cylinders- . b. Protect cylinders from contamination with dust and dirt. Cylinder-valve protection caps, where provided, shall be kept in place, except when cylinders are in use or connected for use. 6. Oxygen in Use- a. Licensed staff using oxygen equipment will be trained in its operation, safety precautions, and manufacturer's instructions for using the equipment. Training will occur upon hire and periodically for review of safety guidelines and usage requirements . Resident #16 (R16) Review of a facility Resident Face Sheet reflected…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-03-31 · tag F0881 — failed to use antibiotics responsibly — widespread
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement, and operationalize an antibiotic stewardship program and failed to ensure accurate monitoring and documentation of antibiotic use, resulting in the potential for inappropriate antibiotic utilization and worsening or non-improving infections for all 28 Residents residing within the facility as well as the potential for antibiotic resistance. Findings include: Review of a policy titled Antibiotic Stewardship Program implemented 11/1/22 revealed: It is the policy of this facility to implement an Antibiotic Stewardship Program as part of the facility's overall infection prevention and control program. The purpose of the program is to optimize the treatment of infections while reducing the adverse events associated with antibiotic use. 4. The program includes antibiotic use protocols and a system to monitor antibiotic use. a. Antibiotic use protocols: . b. Monitoring antibiotic use: . 11. Documentation related to the program is maintained by the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-03-31 · tag F0688 — failed to keep residents mobile / prevent decline — pattern
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow physician orders and provide treatments for contractures for 1 (Resident #1), resulting in the potential for pain and worsening contractures. Findings include: Review of a Face Sheet revealed R1 was originally admitted to the facility on [DATE] and has pertinent diagnoses of anoxic brain damage, contractures, and pressure ulcers. Review of the Minimum Data Set (MDS) dated [DATE] for R1 revealed a Brief Interview for Mental Status (BIMS) assessment was not completed. She is totally dependent on 2 staff for cares and has limited range of motion (LROM) on bilateral upper and lower extremities. She is incontinent of bowel and bladder and has no pressure ulcers but is at risk. Review of a Physician order for R1 dated 3/25/22 revealed: Encourage (patient) to wear B elbow, B hand splints and hip abd (abductor) at all times for improved positioning and decreased contracture. Nursing to check for redness and skin integrity during AM/PM…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-03-31 · tag F0727 — failed to provide required RN coverage — pattern
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure Registered Nurse (RN) coverage for at least eight hours a day resulting in no RN coverage for a Skilled Care facility and the potential for resident tasks and care to be completed by staff operating out of their scope of practice. Findings: On 3/28/23 an unannounced Annual Recertification Survey was initiated at the facility. On entry to the facility the survey team was informed that the facility had a new Director of Nursing (DON) who was currently on vacation. Review of the staff schedule provided by the facility reflected that no RNs were scheduled at the facility the week of 3/26/23 through 4/1/23. At the time of survey entry, one Licensed Practical Nurse (LPN) was observed to be on duty. On 3/31/23 at 9:18 AM an interview was conducted with the Nursing Home Administrator (NHA) in his office. The NHA reported that the facility has not had comprehensive RN coverage since the previous DON had quit about six weeks prior. The NHA acknowledged that were a lot of gaps in RN coverage. The NHA reported that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-03-31 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that controlled drugs and resident medications were properly secured and failed to ensure excessive medications were returned to the pharmacy, resulting in the potential for diversion and misuse of medications, and the potential for inadvertent self-administration of unsecured medication by cognitively impaired residents. Findings: The CMS Form 672 Resident Census and Condition of Residents signed by the facility 3/28/23 was reviewed. The Form 672 reflected a total census of 28 residents with 9 residents diagnosed with some form of dementia and 9 residents with documented psychiatric diagnoses. On 3/28/23 at 10:44 AM one of two doors to the East Hall medication room was discovered to be unlocked. Resident medications were observed to be on a shelving unit in the room and the medication refrigerator was observed to have a clasp attached to the side but no lock in place to secure the contents of the refrigerator. Inside the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-03-31 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation has 2 DPS. DPS A This citation pertains to intake MI000129898 Based on observation, interview and record review, the facility failed to implement Enhanced Barrier Precautions according to Centers for Disease Control and Prevention (CDC) guidelines and facility policy for 1 resident (Resident #25), resulting in the potential for complications from cross contamination of Multidrug-Resistant Organisms (MDROs). Findings: Review of a facility policy Enhanced Barrier Precautions implemented 11/1/2022 reflected It is the policy of this facility to implement enhanced barrier precautions for the prevention of transmission of multidrug-resistant organisms. Enhanced barrier precautions refer to the use of gown and gloves for use during high-contact resident care activities for residents known to be colonized or infected with a MDRO as well as those at increased risk of MDRO acquisition (e.g., residents with wounds or indwelling medical devices). The policy indicated All staff receive training on enhanced…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-03-31 · tag F0883 — failed to offer flu and pneumonia vaccines — pattern
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to operationalize policies and procedures to ensure influenza vaccinations were offered with accessible documentation of acceptance or declination in the medical record during the 2022-2023 influenza season for 3 (Resident #1, Resident #3, and Resident #10) of 5 residents reviewed, resulting in the residents not being offered or receiving their vaccinations. Findings include: Review of policy titled Influenza Vaccination implemented on 11/1/22 revealed: It is the policy of this facility to minimize the risk of acquiring, transmitting or experiencing complications from influenza by offering our residents, staff members, and volunteer workers annual immunization against influenza. Review of a policy titled Pneumococcal Vaccine (Series) with no date revealed: It is our policy to offer our residents, staff and volunteer workers immunization against pneumococcal disease in accordance with current CDC guidelines and recommendations. Review of an influenza and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-03-31 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI000129509, MI000129898, MI000130296 Based on observation, interview, and record review, the facility failed to maintain the physical facilities, maintain a clean environment, and provide a backflow protection device, resulting in a non-homelike facility and potential contamination of the domestic water supply, affecting all residents in the facility. Findings include: On 3/28/23 at 10:12 AM, the bathroom of room [ROOM NUMBER] was observed to have a black trash bag on the floor between the toilet and the wall. On 3/28/23 at 10:37 AM, the wall around the hand sink, located in the bathroom of room [ROOM NUMBER], was observed to have peeling paint, exposing the rough cinder block. The floor of the bathroom was observed to have a gritty texture when stepped on. Additionally, the walls were observed to be soiled with an unidentified dried splatter. At this time, a bag of clean linens was observed in room [ROOM NUMBER] on the floor across from Bed 1, and a television was observed on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-03-31 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure required Minimum Data Set (MDS) assessments accurately reflect the resident's status for 1 resident (Resident #25), resulting in the potential for unmet physical and psychosocial care needs. Findings: Resident #25 (R25) Review of a Face Sheet reflected R25 admitted to the facility with diagnoses that included anoxic brain damage, pneumonia, urinary tract infection, anemia, osteomyelitis of vertebra, sacral and sacrococcygeal region, stage 4, pressure ulcer of right hip, stage 4, pressure ulcer of left hip, stage 4, functional quadriplegia, tracheostomy status, gastrostomy status. During an observation on 3/28/2023 at 10:01 AM, R25 was observed in bed. A tracheostomy was in place. During a follow-up observation on 3/28/2023 at 11:19 AM, Licensed Practical Nurse (LPN) P was observed providing tracheostomy care that included suctioning. Review of Section O - Special Treatments and Programs from an OBRA admission Minimum Data Set…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-03-31 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to operationalize policies and procedures to monitor, assess, and follow physician orders for pressure ulcer care for 1 (Resident #1), resulting in the potential for the reoccurrence of a pressure ulcer be unnoticed and treated. Findings include: Review of a Face Sheet revealed R1 was originally admitted to the facility on [DATE] and has pertinent diagnoses of anoxic brain damage, contractures, and pressure ulcers. Review of the Minimum Data Set (MDS) dated [DATE] for R1 revealed a Brief Interview for Mental Status (BIMS) assessment was not completed. She is totally dependent on 2 staff for cares and has limited range of motion (LROM) on bilateral upper and lower extremities. She is incontinent of bowel and bladder and has no pressure ulcers but is at risk. Review of the MDS dated [DATE] for R1 revealed she had a stage III pressure ulcer. Resident #1 (R1) Review of physician orders dated 9/15/22 for R1 revealed an order for weekly skin…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-03-31 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI000129898 Based on observation, interview and record review, the facility failed to provide feeding tube care and services in accordance with professional standards of practice for 1 resident (Resident #25), resulting in the potential for avoidable complications for residents who are tube fed. Findings: Review of a facility policy Flushing a Feeding Tube implemented 11/01/2022 reflected It is the policy of this facility to ensure that staff providing care and services to the resident via a feeding tube are aware of, competent in and utilize facility protocols regarding feeding nutrition and care. Feeding tube care and services will be provided in accordance with resident needs and professional standards of practice. The policy specified 9. Prior to flushing the feeding tube, the administration of medication or providing tube feedings, the nurse verifies the proper placement by noting the length of the tubing or performing a measure of the pH of gastric secretions, if performed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-03-31 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI000129898 Based on observation, interview and record review, the facility failed to ensure tracheostomy care was provided according to professional standards of practice for 1 resident (Resident #25) when a nurse failed to utilize sterile technique when performing tracheostomy suctioning, resulting in the potential for serious complications from contamination of the resident's airway. Findings: Review of a facility policy Tracheostomy Care implemented 11/1/2022 reflected The facility will ensure that residents who need respiratory care, including tracheostomy care and tracheal suction, is provided such care consistent with professional standards of practice, the comprehensive care plan and resident goals and preferences. The policy indicated, 5. The facility will ensure staff responsible for providing tracheostomy care (Licensed Nurse or Respiratory Therapist) including suctioning are trained and competent according to professional standards of practice. Review of a facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-03-31 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to maintain a complete and accurate medical record for one Resident (R15), resulting in a resident record that lacked past and current pertinent health monitoring data and historical information and the potential for all facility resident records to lack vital data for health care providers who rely on an accurate health record to formulate care. Findings: Review of the Electronic Medical Record (EMR) reflects that R15 was admitted to the facility 6/23/22 with diagnoses that included seizure disorder and Anoxic Brain Injury. The EMR Progress Notes for R15 revealed an entry on 3/19/23 at 9:50 AM by Licensed Practical Nurse (LPN) B that R15 had been transferred to the hospital for stroke like symptoms. Review of the hospital documentation dated 3/20/23 reflected imaging results for R15 of an Acute Subdural hematoma in the right frontal and right anterior parafalcine. Small amount of subarachnoid hemorrhage noted in the right frontal lobe. On 3/30/23 at 10:27 AM a telephone interview was conducted with Licensed Practical Nurse…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-03-31 · tag F0882 — isolated
    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the Infection Preventionist had qualified professional training to adequately assess, implement, monitor and manage the Infection Prevention Control Program, have the appropriate knowledge and skills, and consistently perform the duties of this position by being physically onsite, resulting in the potential for knowledge deficits pertaining to current infection prevention and control standards and infectious disease outbreaks potentially affecting all 28 residents who reside at the facility. Findings include: Review of a Job Description requested for the Infection Preventionist and was provided one for an Infection Control Nurse revealed they report to the Director of Nursing (DON). The infection control practitioner is responsible for disease prevention in hospitals and healthcare facilities and should be well-versed in public health. Core Responsibilities: Responsible for the prevention, investigation, monitoring and reporting of the spread of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2025-03-27 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview and record review, the facility failed to ensure daily nurse staffing information was posted for 38 facility residents, as well as visitors. Findings include: Upon touring the facility on 03/24/25 at 9:41 AM, a daily nurse staffing posting was not observed. Upon touring the facility on 03/26/25 at 2:18 PM, a daily nurse staffing posting was not observed. During an interview on 03/26/25 at 2:41 PM, Human Resources/Scheduler (HR) N reported the daily nurse staffing information had not been completed or posted in the facility for approximately two months. HR N thought they had been told they no longer needed to complete or post the daily nurse staffing information.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to PIONEER HEALTHCARE MANAGEMENT — 9 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 3 of 52.3+0.7 vs chain
Health inspection 3 of 52.3+0.7 vs chain
Staffing 3 of 53.0≈ chain avg
Quality measures 2 of 52.9-0.9 vs chain
The other 8 homes this chain runs (chain average 2.3★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
UDDIN, FAHIMIndividual5% OR GREATER DIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 01/08/2019
MCGOURTY, DIANEIndividualW-2 MANAGING EMPLOYEEsince 04/01/2019

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$2.9M
Net patient revenuemost recent cost report
-11.7%
Operating marginrevenue minus expenses
$310K
Related-party expense10% of expenses

This home reported $310K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$293per resident / day
operating cost
$8,898per month
≈ monthly operating cost
$262per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MI

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.

Typical monthly cost in Michigan
$11,254/mo
Nursing home (semi-private)
$11,969/mo
Nursing home (private)
$5,818/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235324. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-03-27, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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