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Adira Nursing and Rehabilitation

3200 State Street, Saginaw, MI 48602 · For profit - Corporation · 92 certified beds · (989) 799-1902 Medicare & Medicaid certified

Call the home — (989) 799-1902 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Sep 2024Behavioral-health or dementia-care citation — no harm found (F0758)3 actual-harm citations$34,100 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Sep 2024
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 3 actual-harm citations
  • a high number of inspection citations overall (57) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $34,100 in federal fines (most recent 2025-09-16)
  • its independent health-inspection rating is low (2/5)
  • nursing-staff turnover (62%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 3 of 5

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
3162 Davenport Ave · (989) 799-2197 · Call to confirm hours
Pharmacy
2125 Marshall Ct · (989) 270-1930 · Call to confirm hours
Grocery
4672 State St · (989) 921-6221 · Call to confirm hours
Park
4000 Weiss St · Typically dawn to dusk
Place of worship
3617 Mackinaw St · (989) 401-3648

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 3 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased12.0%10.8%15.4%better
Long-stay residents who lose too much weight6.2%5.4%5.4%worse
Long-stay residents with a catheter left in their bladder0.7%0.8%0.9%better
Long-stay residents with a urinary tract infection2.2%1.5%2.0%worse
Long-stay residents with depressive symptoms4.9%4.3%6.5%better
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury3.5%3.0%3.3%typical
Long-stay residents whose ability to walk worsened10.8%12.0%16.1%better
Long-stay residents on antianxiety or hypnotic medication19.2%19.4%18.9%typical
Long-stay residents given the seasonal flu vaccine97.5%95.0%95.3%typical
Long-stay residents with pressure ulcers4.9%5.1%4.7%typical
Long-stay residents with worsening bladder/bowel control19.0%20.0%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table24.9%14.8%17.1%worse
Short-stay residents who newly got an antipsychotic medication0.5%1.1%1.4%better
Short-stay residents given the seasonal flu vaccine75.3%79.5%79.4%typical
Short-stay residents rehospitalized after admission18.6%24.0%22.6%better
Short-stay residents with an outpatient ER visit16.8%11.7%12.0%worse
Long-stay hospitalizations per 1,000 resident days2.501.841.67worse
Long-stay outpatient ER visits per 1,000 resident days2.111.641.80worse

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

39.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 86 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

39.4%U.S. median 51.5%
Got home and stayed home
11.4%U.S. median 10.7%
Went back to hospital
61.5%U.S. median 56.6%
Met the expected recovery
0.32U.S. median 0.31
Therapy hours / resident / day
0.11hours / resident / day
Physical therapy
0.21hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Met the expected recovery: 61.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 52 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.32 therapist hours per resident per day in 2026Q1 — more than 53% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 37% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF39.4%CMS range 28.5–53.951.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.4%CMS range 7.4–15.410.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge61.5%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge48.1%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge65.4%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified98.5%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.4%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.9%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.3%CMS range 3.4–11.77.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.011.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.48
RN hours/ resident / day
0.93
LPN hours/ resident / day
2.55
Aide hours/ resident / day
3.97
Total nurse hours/ resident / day
0.36
RN hoursweekends
61.8%
Total nursing turnover
58.8%
RN turnover

How full it usually is: this home is certified for 92 beds and averages 85.7 residents a day — about 93% occupied, or roughly 6 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.97 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.48 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.55 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.44 hrs/resident/day on weekends vs 4.18 on weekdays — 18% thinner on weekends. RN hours go from 0.53 to 0.36 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 62% is well above the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

4
deficiencies at the latest standard inspection (2026-01-22)
22
at the previous standard inspection (2024-10-31)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

57 citations, most serious first. The 13 most serious are shown; the remaining 44 are one tap away and print in full.

  • Actual harm · G2026-01-22 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to initiate timely pain interventions for two residents (Resident #13 & Resident #81) of two residents reviewed for pain, resulting in both Resident #13 and Resident #81 experiencing documented increased pain after falls (which resulted in femur fractures requiring surgical repair), without any pharmacological or non-pharmacological interventions provided and a12 + hour delay in transferring both residents to the hospital for proper evaluation and treatment.Findings Include:Resident #13:Review was conducted of Resident #13's chart and it revealed she admitted to the facility on [DATE] with diagnoses that included, Alzheimer's Disease, Diabetes, Asthma, Dementia, Heart Failure and Hypertension. Resident #13 required assistance of facility staff for daily care. Further review of her chart yielded the following:Progress Notes: 10/3/2025 at 14:43: CNA informed nurse that was resident was on the floor. Nurse went into room to assess and resident was observed on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-09-16 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake Number 2607357.Based on observation, interview and record review, the facility failed to prevent the development of pressure ulcers for one resident (Resident #1) of three residents reviewed for skin alterations, resulting in Resident #1 developing three facility-acquired pressures ulcers- one Stage 3 pressure ulcer ( full- thickness skin loss with exposure of the subcutaneous tissue layer beneath) to his coccyx: unstageable wound (full- thickness loss where the depth of the wound is obscured by necrotic tissue or eschar) to his left heel and a deep tissue injury (pressure related injury to subcutaneous tissues that appears as deep bruise under intact skin) to his left lateral malleolus and inconsistencies in classification of the wounds. Findings Include Resident #1:On 9/16/2025 at approximately 12:15 PM, Resident #1 was observed resting in bed watching television. He was well dressed in a knitted shirt and black slacks. His left lower leg was observed to be bandaged above his…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-10-31 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Resident #58: During initial tour on 10/28/2024, Resident #58 was observed resting in bed laying on her back, with only a pillow under her head. Resident #58 was asked if she had any open wounds on her body and she shared she has a sore on her bottom. On 10/28/2024 at approximately 7:30 AM, a review was completed of Resident #58's medical record and it revealed she initially admitted to the facility on [DATE] with diagnoses that included, Chronic Obstructive Pulmonary Disease, Chronic Respiratory Failure, Pressure Ulcer of Sacral region, muscle wasting and atrophy and Acute Kidney Failure. Further review of Resident #58's records yielded the following: Progress Notes: 7/17/2024 at 15:17: When doing a skin assessment on this resident it was noted she has a new pressure wound to her coccyx .ordered an air mattress for the resident . 7/18/2024 at 12:38: .Wound #1 is an unstageable pressure to her coccyx . 8/7/2024 at 10:09: Assessed residents coccyx wound today, wound is draining purulent drainage. Wound bed 25%…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-20 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake Number 2976205. Based on interview and record review the facility to implement a process for receipt of and reconciliation of home medications for one resident (Resident #701) of two residents reviewed for pharmacy services. Findings Include:On [DATE] at 10:00 AM, Complainant K shared his father (Resident #701) admitted to the facility for short term rehabilitation after an extended hospital stay. Upon admission he provided the facility with his father's anti-rejection (immunosuppressant) medications to cover the duration of his stay. He gave the facility the following:Tacrolimus 1 mg (milligram)- 2 bottles (30 capsules in each bottle)Tacrolimus 4 mg - 2 bottles (30 capsules in each bottle)Complainant K started he was supposed to receive 5 mg per day (1 mg tablet and 4 mg tablet). At discharge the medication order was for 5-1 mg Tacrolimus capsules which was confusing to him given he provided two bottles of 4 mg capsules. They received back one box of 4 mg (20 capsules) and an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-01-22 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain best practices in the food service area, resulting in the potential to spread food borne illness to all residents who consume food from the kitchen. Findings include: On 01/20/2026 at 11:40am-12:20pm during lunch observation, observed [NAME] B remove and don gloves without washing hands before taking temperatures and prepping food during lunch observation in the kitchen. On 01/20/2026 at 11:40am-12:20pm observed [NAME] B don gloves without washing hands before taking temperatures of food on the steam table in the kitchen. On 01/20/2026 at 11:40am-12:20pm observed [NAME] B touch her face with her finger then open trays at the steam table and proceeded to don gloves without washing hands in the kitchen. On 01/20/2026 at 11:40am-12:20pm observed [NAME] B don gloves without washing hands before prepping food trays in the kitchen. On 01/20/2026 at 12:20pm interviewed Dietary Manager C on when kitchen staff should be washing their hands, and he stated that kitchen staff should wash their hands any time…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-22 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide appropriate care of an indwelling catheter for one resident (R2) of one resident reviewed for indwelling catheters. Findings include: Resident #2 (R2): R2 is [AGE] years old and admitted to the facility on [DATE] with diagnoses that include infection and inflammatory reaction due to indwelling urethral catheter, obstructive and reflexive uropathy, chronic kidney disease and retention of urine. R2 has a brief interview for mental status (BIMS) score of 15, indicating they are cognitively intact. On 01/20/2026 at 11:33AM, while conducting an interview with R2, it was observed that the urine collection bag for the catheter was hanging on the left arm rest of the wheelchair, it was observed to be hanging above the level of the bladder. On 01/21/2026 at 9:43AM, R2 was watching tv in his room, the urine collection was observed below the wheelchair and touching the floor. On 01/21/2026 at1:49PM, R2 was observed in the therapy gym, the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-22 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure safe narcotic storage, narcotic reconciliation and the discarding of expired medications for two medication carts of three medication carts reviewed, resulting in unreconciled narcotic medications with key exchange and expired medications. Findings include. On 1/22/2026 at 8:07 AM, Harbor Medication Cart was observed in the presence of Nurse M. The following medications were found to expired or improperly stored: 2 -bottles of Brimonidine Tartrate Ophthalmic Solution with no open or use by date Rocklatan Ophthalmic Solution Opened on 8/25/2025 and per the label may store up to 6 weeks. Vial of Tuberculin (stored with the eye drops) no open/use by date and stored improperly. 1 Timolol Maleate Ophthalmic Solution with no open or use by date Nitroglycerin expired on 9/2025 Atropine Sulfate 1% sublingual oral drops that expired on 11/2025 but was opened 1/1/2026 Lantus Insulin Pen with open date of 12/18 and no use by date. Nurse M attempted to contact the facility pharmacy for guidelines for duration of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-06 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation Pertains to Intake# MI00150592. Based on observation, interview and record review, the facility failed to ensure 1). Call light notifications were readily available to staff and 2). Call lights were responded to in a timely manner to meet residents' needs including Resident (#6), from a facility census of 82 residents. Findings Include: On 3/6/2025 at 11:45 AM, Nurse G was asked how the staff knew if there was a call light on and said there was a screen at the nurse's desk that showed which lights were on. The 200 unit had 2 halls, with one shorter and one much longer. The call light screen was not visible from either hall. Nurse G said the staff would need to walk to the nurse's desk to see if a call light was on. The nurse said there were no lights or sounds in the halls to indicate if a resident had their call light on. On 3/6/2025 at 12:15 PM, during an observation on the locked dementia unit, 2 staff were observed assisting residents to eat in the dining room. A call light screen was around…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-06 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation Pertains to Intake# MI00150592 This Citation has 2 DPS's Based on observation, interview and record review the facility failed to ensure appropriate interventions were in place to manage skin breakdown for Resident #2 and pressure ulcer treatment to aid in healing for one resident (Resident #3), of 4 residents reviewed for skin breakdown and pressure ulcers, resulting in Resident #2 developing a large, red, excoriated area on his bilateral buttocks and Resident #3 developing an unstageable pressure ulcer on the left lateral malleolus (ankle). Findings Include: Skin conditions Resident #2 A record review of the face sheet and Minimum Data Set/MDS assessment, revealed Resident #2 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses: COPD, respiratory failure, stomach bleeding, history of a stroke, right sided weakness, urinary tract infection, hypertension, arthritis, history of falls and intervertebral disc degeneration. The MDS assessment dated [DATE] revealed the resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation Pertains to Intake: MI00150592 . Based on interview and record review, the facility failed to prevent repeat falls for one resident (Resident #1) of 3 sampled residents, resulting in Resident #1 sustaining unwitnessed repeated falls with inconsistent neurological monitoring. Findings include: Record review of the facility 'Falls Program' policy review date 12/2024 revealed the purpose was to provide a safe environment for residents, modify risk factors and reduce risk of all-related injuries. Procedure: Implement and indicate individualized interventions on care plan/[NAME] to minimize fall risk. If fall occurs: Charge nurse to complete the following: (f.) Neurological Assessment- completed when unwitnessed or if resident hits head, (h.) Document the complete incident in (electronic medical record). Resident #1: Record review of Resident #1's Minimum Data Set (MDS) 1/21/2025 revealed an elderly female with Brief Interview of Mental status (BIMs) score of 3 out of 15, severe cognitive impairment.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-06 · tag F0727 — failed to provide required RN coverage — isolated
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure that a Registered Nurse was on duty for eight consecutive hours a day, seven days a week. Findings Include: On 3/6/2025 at 11:30 AM, posted nurse staffing sheets (a document listing all nurse staff by discipline (RN, LPN or Nurse aide working in the building on each shift- posted per federal guidelines) for the year 2025 was requested. A review of the Daily posted staffing sheets from 1/1/2025- 3/6/2025 identified a blank form, as well as a lack of 8 hour daily Registered Nurse (RN) coverage. There were several days in January 2025 that did not have an RN working for at least 8 consecutive hours: 1/1/2025 (0 RN hours), 1/9/2025 (4 RN hours) and 1/24/2025 (0 RN hours). There were several days in February 2025 that did not have an RN working for at least 8 consecutive hours: 2/5/2025 (0 RN hours) and 2/20/2025 was blank- the document identified the facility census and date, but the remainder was blank. On 3/6/2025 at 5:10 PM, the Daily Staff Postings binder was reviewed with the Administrator and Director of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-10-31 · tag F0550 — failed to protect resident dignity and rights — widespread
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation Pertains to Intake Numbers MI00147548 and MI00147625. Based on observation, interview and record review, the facility failed to ensure dignified, respectful, and professional care and treatment for 12 residents (# 5, #11, #21, #24, #29, #36, #39, #40, #60, #64, #76, and #81) of 12 residents reviewed and 12 of 12 residents from the confidential Resident Group meeting, resulting in a lack of the provision of care, timely response to care needs, extended wait times for assistance, incontinence, and residents' verbalizations of discourteous staff, feelings of being a burden, frustration, and sadness. Findings include: Resident #11: Record review revealed Resident #11 was originally admitted to the facility on [DATE] and most recently readmitted on [DATE] with diagnoses which included left leg fracture, diabetes mellitus, Chronic Obstructive Pulmonary Disease (COPD), depression, and anxiety. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed the Resident was cognitively intact and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-10-31 · tag F0677 — failed to help fully-dependent residents with daily care — widespread
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation pertains to Intake Numbers MI00147548 and MI00147625. Based on observation, interview and record review the facility failed to document and provide routine showers and hygiene care for 12 residents (#5, #9, #24, #40, #50, #56, #57, #64, #72, #76, #78, #80) of 12 residents reviewed and 7 of 12 residents from confidential Resident Group meeting, resulting in residents' feelings of embarrassment from poor hygiene, and frustration. Findings Include: During a confidential Resident Council meeting held on 10/29/2024 at 11:30 AM, the twelve residents in attendance were queried regarding the care provided to them at the facility. Seven residents stated they were not consistently receiving their showers. Residents stated they had not received showers in two weeks and were not provided with a reason as to why. They expressed frustration as they felt disregarded. Resident #57: During initial tour on 10/28/2024, Resident #57 was observed resting in bed while. Review was completed of her medical record, and it…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 44 citations
  • Potential for harm · Fcited before2024-10-31 · tag F0761 — failed to label and store drugs safely — widespread
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility 1) Failed to ensure proper labeling of medications in 5 of 5 medication carts, and 2 of 2 treatment carts, 2) Failed to properly secure/lock 2 of 2 treatment carts with medical supplies and prescription creams/ointments, 3) Failed to clean up loose medication tablets and debris, and 4) Failed to ensure proper completion of 2 temperature logs for medication refrigerators, resulting in the opened and undated medications, creams/ointments, with the potential for a resident to received medications/treatments with altered/decreased efficacy and potency, drug diversion or ingestion of unlocked medication/treatment carts, cross contamination and inappropriate temperatures. Findings include: Record review of the facility 'Storage of Medications' policy dated 8/2024 revealed that medications and biological's are stored safely, securely, and properly, following manufacturer's recommendations or those of the supplier. The medication supply is accessible only…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-10-31 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to implement and operationalize a comprehensive infection control program, encompassing outcome and process surveillance, accurate data collection/documentation/analysis and failed to ensure appropriate hand hygiene and disposal of soiled linens/waste products, resulting in a lack of accurate and comprehensive infection control tracking, surveillance and data monitoring/analysis. and the likelihood for spread of microorganisms and illness to all 84 facility residents. Findings include: Facility line listing documentation since the last annual survey were requested from the facility Administrator and Infection Control (IC) Registered Nurse (RN) P on 10/29/24 at 12:07 PM and 12:10 PM respectively. On 10/29/24 at 12:44 PM, IC RN P provided the line listing documentation for June and July 2024. On 10/29/24 at 2:55 PM, the only requested line listing documentation received was for June and July 2024 and an interview was completed was completed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-10-31 · tag F0578 — failed to honor advance directives / code status — pattern
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to complete advance directives for seven residents (R19, R24, R29, R30, R36, R39, R50) of seven residents reviewed for advance directives, resulting in missing or incomplete advance directive forms. Findings include: Resident #19 (R19): R19 is [AGE] years old and admitted to the facility on [DATE] with diagnoses that include cerebral palsy, dysphagia, anxiety disorder and need for assistance with personal care. R19 has a Brief Interview for Mental Status (BIMS) score of 13, indicating they are cognitively intact. R19 has a guardian due to the inability to make their own medical decisions. On [DATE] at 10:53 AM, record review of the EMR (electronic medical record) for R19 revealed a physician's order for CPR (cardiopulmonary resuscitation), there is an advance directive care plan in place, no signed documents indicating code status were able to be located. Resident #24 (R24): R24 is [AGE] years old and admitted to the facility on [DATE] with diagnoses that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-31 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that reviews and revisions of residents' care plans were made to ensure interventions necessary for care and services were provided for 5 residents (#5, #9, #40, #78, #80), resulting in a lack of showers/bathing, weight loss and/or catheter care, consistently resulting in the potential for unmet care needs. Findings include: Resident #5: Activities of Daily Living: In an interview on 10/28/24 at 10:40 AM with Resident #5 stated that she does have missed her showers. The Resident #5 stated that she requested showers 3 days a week, like she would if she was at home. But the staff will miss her shower day and if she does not remind them and then [NAME] the aides, they will not do it. Record review of Resident #5's Activity of Daily Living (ADL) care plan dated 7/18/2024 noted bathing with 2 assists, prefers to have showers Monday-Wednesday-Fridays. Record review of Resident #5's shower task question #3: Shower, bed bath or tub, 30-day…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-10-31 · tag F0679 — failed to provide activities — pattern
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to conduct and maintain timely activity assessments for eleven residents (#4, #5, #26, #28, #32, #37, #42, #45,#75,#77, #79) of 11 residents reviewed for assessments and ensure that one resident (#4) was able exercise their right to vote of 1 resident reviewed for voting preferences. Findings Include: During Resident Council meeting held on 10/29/2024 at 11:30 AM, Resident #4 shared she would like to vote in the upcoming Presidential election and does not recall this being addressed with her. On 10/29/2024 at 2:35 PM, Activities Director R was queried regarding the process for residents voting in the upcoming election. Director R explained upon admission each resident is asked about their preference regarding voting. When asked about Resident #4, the Director stated during their voting preference audit in September 2024, she declined to vote and recently informed her that her mother would assist with her voting. Director R was asked if there…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-31 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility 1) Failed to ensure quality of care to meet residents' needs for diabetic and behavioral care and 2) Failure of facility staff to retrieve medications from the backup source for 11 Residents (#5, #9, #41, #46, #50, #56 #72, #76, #81, #137, #147), resulting in the lack of identification and assessment of changes in condition and delays in treatment. Findings include: Record review of the facility 'Medication Administration' policy dated 11/2023 revealed medications are administered in a safe and timely manner, and as prescribed. (7.) Medications are administered within one (1) hour of their prescribed time, unless otherwise specified Record review of the facility 'Insulin Administration' policy dated 1/2024 revealed characteristics and types of insulin noted three key characteristics of insulin are: Onset of action- (a.) how quickly the insulin reaches the bloodstream and begins to lower blood glucose. (b.) Peak effects- the time when the insulin is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-31 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — pattern
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed provide care and services prevent urinary tract infections for 5 residents (#5, #11, #40, #81, #83), resulting in the potential for recurrent urinary tract infections, and cross contamination with the potential for prolonged illness, antibiotic therapy and/or hospitalizations. Findings include: Record review of facility 'Catheter Care, Urinary' policy dated 5/2024 revealed the purpose of the procedure was to prevent catheter-associated urinary tract infections. Resident #5: In an interview on 10/28/24 at 12:20 PM with Resident #5 revealed that her urinary Suprapubic catheter did not get changed as it should. The resident has to tell staff to change the catheter. Resident #5 stated that the catheter is to be changed monthly and that it is supposed to come up on the computer, but it doesn't get changed. It didn't get changed as it should and that she worries about getting infections. Resident #5 stated that her suprapubic catheter care does not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-10-31 · tag F0809 — failed to serve meals on a reasonable schedule — pattern
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to consistently offer and provide snacks at bedtime for seven residents (#4, #5, #28, #32, #37, #39, #40) of 7 residents reviewed for nightly nutrition. Resulting in, feelings of frustration, unmet needs and residents going longer than 14 hours between dinner and breakfast. Findings Include: During a confidential Resident Council meeting held on 10/29/2024 at 11:30 AM, the twelve residents in attendance were queried if nighttime snacks are offered by facility staff. Eleven of the twelve residents in attendance stated they are not consistently being offered snacks at night. They shared at times when they request snacks, the staff will say they do not have any available snacks for the residents. On 10/30/2024 at 4:22 PM, Dietary Manager I reported he was aware of resident concerns surrounding nighttime snacks as they have mentioned it during food council meetings. On 10/31/2024 at approximately 8:15 AM, a review was conducted of the last 6…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-31 · tag F0881 — failed to use antibiotics responsibly — pattern
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review the facility failed to implement and maintain an Antibiotic Stewardship Program and failed to ensure accurate and timely monitoring and documentation of antibiotic use resulting in the potential for inappropriate antibiotic utilization and the worsening or non-improving infections for all 84 Residents residing within the facility as well as the potential for antibiotic resistance. Findings include: A review of facility provided Infection Control documentation from December 2023 to October 2024 revealed the facility did not provide line listing documentation and/or Antibiotic Stewardship documentation for January, February, May, and September 2024. An interview and review of facility IC data for July 2024 was completed with IC RN P on 10/31/24 at 8:08 AM. When queried regarding the facility antibiotic stewardship program, IC RN P revealed they track antibiotic use on the monthly line list. A review of the July 2024 Line List revealed 28 antibiotics were ordered and initiated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-31 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to respect the resident's choice to refuse a room change for one resident (Resident #64) of one resident reviewed for choices, resulting in feelings of sadness and hopelessness. Findings include: Resident #64 (R64): R64 is [AGE] years old and admitted to the facility on [DATE] with diagnoses that include hypertension, hyperlipidemia, difficulty walking and hemiplegia and hemiparesis following cerebral infarction. R64 has a Brief Interview for Mental Status (BIMS) score of 15, indicating they are cognitively intact. On 10/28/24 at 10:51 AM, R64 was observed sitting in their wheelchair and watching television. This surveyor asked R64 how long they had been at the facility, R64 stated it had been about six months and they were moved to this room on June 17th. R64 was visibly upset and stated said they did not agree to a room change and they were unhappy about it. R64 stated they were crying about the room change at the time, R64 stated this is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-31 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide adequate notice of non-coverage and maintain documentation for two residents (Resident #76 and Resident #187) of five residents reviewed resulting in the lack of full disclosure related to Medicare rights and inability to appeal the discharge in the time frame allotted by Medicare. Findings include: Resident #76: Review of Resident #76's Notice of Medicare Non-Coverage Form revealed the Resident's current services would end on 7/21/24. The form was signed by the Resident on 7/21/24. Resident #187: Per the facility completed, Beneficiary Notice- Residents discharged Within the Last Six Months form, Resident #187's discharge date was 7/1/24. The Resident's Notice of Medicare Non-Coverage Form was requested from the facility and not provided. An interview was completed with Social Worker J and Social Services Director S on 10/29/24 at 12:39 PM. When queried regarding Resident #187's Notice of Medicare Non-Coverage Form, Social Worker J stated they can't find the form. An interview was completed with the facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-31 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to complete continued assessment and monitoring for physical restraints for one resident (Resident #75) of one resident reviewed for restraints, resulting in Resident #75 having a chest harness with four non-self-release buckles. Finding Include: Resident #75: During initial tour on 10/28/2024 at 1:20 PM, Resident #75 was observed in the common area with other residents and staff. He was seated in a customized chair with a harness seatbelt, that secures in four spots. It did not appear Resident #75 would be able to remove the harness himself. On 10/28/2024, at approximately 1:25 PM, a review was conducted of Resident #75's medical record and it indicated he admitted to the facility on [DATE] with diagnoses that included Cerebral Palsy, Acute Respiratory Failure, Dysphagia, Hypertension and Chronic Obstructive Pulmonary Disease. Further review yielded the following: Physician Order: Custom w/c with custom molded seat back as well as postural…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-31 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to obtain weights timely for 2 Residents (#9, #80), resulting in unassessed weight loss with the potential of unmet care needs. Findings include: Resident #9: In an interview on 10/28/24 at 10:27 AM with Resident #9 in his room revealed that he had lost weight and that he did not know why. Resident #9 stated that he did have a peg tube that that staff used for his formula stuff feed. Record review of Resident #9's weight log revealed weight on 10/2/24 of 147.2 pounds, and on 10/18/24 a weight of 130.1 pounds. That was a 17.1-pound loss in 16 days. Weight loss percentage of 11.62% loss. Record review of Resident #9's care plans pages 1-34 revealed care plan revision date of 8/28/2024 for malnutrition related to dysphagia with latest intervention dated 9/27/2024 of supplements as ordered: 30ml Critical Care Pro-heal TID (three times daily) via peg tube. Resident #80: Observation on 10/28/24 during the initial tour of the facility revealed Resident #80 was lying in bed and thin in appearance. The Resident #80 made eye contact…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-31 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure accuracy of enteral feeding orders for one resident (#80), resulting in Resident #80's enteral feeding material order to be incomplete, with the potential for enteral tube malfunction/weight loss. Findings include: Resident #80: Observation on 10/28/24 during the initial tour of the facility revealed Resident #80 was lying in bed and thin in appearance. The Resident #80 made eye contact but did not say anything at that time. Observation of Peractive tube feeding solution was infusing at 60cc/hr. Observation on 10/29/24 at 08:12 AM with Registered Nurse (RN) F during medication pass revealed that Resident # 80's peg tube pump was beeping alerted nurse and state surveyor in hallway. Observation of Resident #80's room revealed an empty bottle hanging at bed side dated 10/28/24 at 12:00 PM noon. The tube feeding bottle was empty and new bottle is set on overbed table not labeled. RN F stated that the night shift just leaves the full bottle at the bedside and do not hang it. To do the math 1000cc bottle to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-31 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement a procedure for effective communication and coordination of care with dialysis for one resident (Resident #41) of one resident reviewed, resulting in a lack of communication regarding vaccine administration, Resident #41 receiving duplication vaccinations, and the potential for side effects, ongoing lack of communication, and duplicate medication therapy. Findings include: Resident #41: Record review revealed Resident #41 was admitted to the facility on [DATE] with diagnoses which included dementia, legal blindness, arthritis, falls, diabetes mellitus, and end stage renal disease with dialysis dependence. Review of the Minimal Data Set (MDS) dated [DATE] revealed the Resident was severely cognitively impaired and required maximum to total assistance to complete Activities of Daily Living (ADL). Review of Resident #41's Electronic Medical Record (EMR) revealed the Resident received dialysis two times a week. Resident #41 had a care plan in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-31 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure that three residents (#75, #80 and #82) of 5 residents reviewed for unnecessary medications had adequate indications for usage, care plan implementation and appropriate monitoring, resulting in the increased potential for serious adverse side effects and adverse reactions, and the inability to monitor the effectiveness of antipsychotic and hypnotic medication treatment due to lack of documented supporting evidence. Findings Include: Resident #75: During initial tour on 10/28/2024, Resident #75 was observed in the common area with other residents and staff. On 10/28/2024, at approximately 1:25 PM, a review was conducted of Resident #75's medical record and it indicated he admitted to the facility on [DATE] with diagnoses that included Cerebral Palsy, Acute Respiratory Failure, Dysphagia, Hypertension and Chronic Obstructive Pulmonary Disease. Further review yielded the following: Physician Orders: Medication Class:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-31 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility 1) Failed to prevent pre-set up medications to be found in 2 of 5 medication carts, 2) Failed to prime a new insulin pen prior to administration, and 3) Failed to provide insulin administration timely and per a physician's order for 1 resident (Resident #5), resulting in a medication error rate greater than 5%, and the potential for wrongful administration of pre-set up medications and unmanaged medical conditions requiring therapeutic drugs with the potential for complications and increased blood glucose levels. Findings include: Record review of the facility 'Medication Administration' policy dated 11/2023 revealed medications are administered in a safe and timely manner, and as prescribed. (7.) Medications are administered within one (1) hour of their prescribed time, unless otherwise specified Record review of the facility 'Insulin Administration' policy dated 1/2024 revealed characteristics and types of insulin noted three key characteristics of insulin are: Onset of action- (a.) how quickly the insulin reaches the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-31 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide dental services to one resident (R19) of one resident reviewed for dental services, resulting in the resident not receiving routine dental services since admission. Findings include: Resident #19 (R19): R19 is [AGE] years old and admitted to the facility on [DATE] with diagnoses that include cerebral palsy, dysphagia, anxiety disorder and need for assistance with personal care. R19 has a BIMS (brief interview for mental status) score of 13, indicating they are cognitively intact. R19 has a guardian due to the inability to make their own medical decisions. On 10/29/24 at 09:27 AM, R19 was asked if they had any concerns they would like to discuss. R19 stated they would like to see the dentist. R19 stated they have no issues with their teeth, but they have some fake teeth. R19 was asked if they had seen the dentist since being in the facility. R19 stated they haven't seen the dentist since being here. On 10/30/24 at 03:38 PM, an interview was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-31 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to implement and operationalize policies and procedures for vaccination administration for three residents (Resident #1, Resident #56, and Resident #75) of five residents reviewed, resulting in the lack of administration of desired and appropriate vaccinations, and the potential for disease acquisition, transmission, and decline in overall health status. Findings include: A review of the facility vaccination program was completed with Infection Control Registered Nurse (RN) P on 10/31/24 at 8:08 AM. When queried regarding facility policy/procedure related to vaccination administration, RN P revealed they obtain all vaccine consents and review prior vaccination administration. Resident #1: Review of Resident #1's immunization consent documentation revealed the Resident wanted the Influenza and Pneumonia vaccinations. The Resident's Immunization administration documentation in the Electronic Medical Record (EMR) revealed the Resident had received the Influenza vaccine but did not receive the Pneumonia vaccine. When queried why…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-18 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation pertains to Intake Number MI00146372. Based on interview and record review, the facility failed to implement and operationalize abuse prohibition policies and procedures to ensure adequate supervision to prevent non-consensual sexual behaviors and actions for two residents (Resident #705 and Resident #706) of five residents reviewed for abuse. This deficient practice resulted in a lack of timely reporting and comprehensive investigation of abuse allegations, a lack of supervision to prevent non-consensual sexual actions between cognitively-impaired residents in the locked Dementia Unit of the facility. Resident #705 and Resident #706 were found partially naked in bed with genitals exposed by staff. Resident #705 was displaying ongoing inappropriate sexual behaviors with the likelihood for psychosocial distress using the reasonable person concept. Findings include: Review of Facility Reported Incident (FRI) documentation dated as received 7/11/24 at 3:38 PM and Facility Investigation Report received…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-09 · tag F0551 — isolated
    Give the resident's representative the ability to exercise the resident's rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation pertains to Intake Numbers MI00142793 & MI00143087. Based on the interview and record review, the facility failed to honor the resident's wishes and identify the designated patient advocate, despite legal documentation brought in by the family, upon admission to clearly establish the resident's wishes of Do Not Resuscitate (DNR) for one resident (Resident #801) of three sampled residents reviewed for residents' rights and honoring the resident's and designated patient advocate's wishes for Do Not Resuscitate (DNR) resulting in Resident #801 receiving Cardiopulmonary Resuscitation (CPR) for approximately over an hour and later dying as witnessed by Resident #801's Designated Patient Advocates who were present to witness Resident #801 receiving CPR until Resident #801 was pronounced dead by the Emergency Medical Team (EMT) Ambulance who responded to the 911 call. Findings include: Resident #801 (R801): Resident R801 was admitted on [DATE] with the diagnosis of Encephalopathy, Essential (Primary)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-09 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation pertains to Intake Number MI00145334 Based on interviews and record review, the facility failed to follow the facility policy to immediately report, conduct an investigation, and inform the local authorities, per facility policy, for one missing resident (Resident #802) of one sampled resident, whose whereabouts were unknown over 24 hours, resulting in the potential for harm from not receiving scheduled medications. Findings include: Resident #802 (R802): On 7/8/24 at 10:30 AM, a review of EMR records revealed R802 was admitted to the facility on [DATE] with a diagnosis of osteomyelitis of the left ankle and left foot requiring Intravenous (IV) antibiotic therapy. Other diagnosis listed were Diabetes Mellitus, Diabetic Neuropathy, Immunodeficiency Virus (HIV) Disease, Essential Hypertension, and Major Depressive Disorder in addition to other diagnoses. R802's discharge plan was to complete treatment regimen of IV antibiotics through the Intravenous (IV) Percutaneous Indwelling Central Catheter…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-09 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation pertains to Intake Numbers MI00142793, MI00143087, MI00143556, and MI00145334. Based on interview and record review, the facility failed to develop and implement a comprehensive care plan for two residents (Resident #801 and Resident #802) reviewed for care planning by 1) Failing to address Resident #801's Advanced Directive and 2) Failing to address Resident #R802's frequent Leaves of Absence out of the facility, resulting in lacking a care plan with resident-specific interventions, staff actions, resident's/advocate's preferences of advanced directives (R801) and leave of absence status (R802) and a lack of clarity and directions specific to staff actions and interventions to deliver patient-centered care. Findings include: Resident #801 (R801): Resident R801 was admitted on [DATE] with the diagnosis of Encephalopathy, Essential (Primary) Hypertension, Type 2 Diabetes Mellitus with Diabetic Mononeuropathy and History of Transient Ischemic Attack (TIA), Cerebral Infarction, and Cerebral Edema in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-09 · tag F0678 — failed to provide CPR when needed — isolated
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation pertains to Intake Number MI00143087. Based on interview and record review, the facility failed to follow the wishes of one resident (Resident #801) pertaining to Do Not Resuscitate (DNR) of 5 residents reviewed for Code Status, resulting in Resident #801 receiving a Full Code status not honoring the resident/patient advocate's wishes due to delay caused by the facility and potential for injury, pain and suffering for the resident to experience Cardiopulmonary Resuscitation (CPR) and the resident's family DPOA to witness CPR given to Resident #801 against their wishes. Findings include: Resident #801 (R801): On [DATE] at 12:15 PM, a review of the Nursing Clinical Progress notes dated [DATE] at 18:39 revealed that resident (R801) was found by Nurse C unconscious in her room around 5:40 PM on [DATE]. Staff called 911, and immediately started Cardiopulmonary Resuscitation (CPR). Staff reported giving seven (7) rounds of CPR until the ambulance people arrived at 5:47 PM and took over and continued…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-11-30 · tag F0804 — failed to serve food at safe, palatable temperature — widespread
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake #MI00139971 Based on observation, interview, and record review the facility failed to ensure that food was served and held at a palpable temperature. Resulting in the potential to affect all residents (total facility census of 81) that consume food from the kitchen. Findings Included: Resident #25 (R25) Review of the medical record demonstrated that R25 was admitted to the facility 10/04/2022 with diagnoses that included type 2 diabetes, malignant neoplasm (cancer) of the endometrium (lining of the uterus) , atrioventricular block (heart block), anxiety, muscle wasting and atrophy, depression, cerebral infarction (stroke), hemiplegia (paralysis) of the left side, anemia (low red blood cell count), gout (build up of uric acid in joints), hyperlipidemia (high fat amount in blood), and hypertension. During observation and interview on 11/27/2023 at 09:27 a.m. R25 was observed siting at the side of her bed in a wheelchair. When R25 was questioned regarding the food at the facility,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-30 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This Citation Pertains To Intake MI00139969 Based on observation, interview and record review, the facility failed to develop and implement care plans for 5 residents (R# 4, #23, #38, #60 and #76) of 19 reviewed, resulting in the potential for unmet care needs. Findings include: Resident #4 Review of the clinical record, including the Minimum Data Set, dated and 9/30/23, R4 was admitted to the facility with diagnosis that included multiple sclerosis, R4 scored 15 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS). During the initial screening process on 11/27/23 at approximately 1:00 pm, R4 was observed resting in bed and was interviewed at bedside, when queried about her antibiotic use, R4 reported she did not know why she was prescribed the antibiotic. Further review of the R4's clinical record reflected a physician order was written on 11/09/23 for Bactrim Oral Tablet 400-80 milligram one time daily for prophylactic due to recurrent urinary tract infections until 12/20/23. Further review of the clinical record reflected there was no care plan in place…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-30 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to 1. Dispose of expired medications in 3 of 4 medication carts; and 2. Label a Tuberculin vial with an open date in 1 of 2 medication rooms reviewed for medication labeling and storage, resulting in the potential for decreased medication efficacy and side effects. Findings include: On 11/29/23 at 8:14 AM, Bay 2 Medication Cart was reviewed in the presence of Licensed Practical Nurse (LPN) MM. During the review, both an opened box of Latanoprost 0.005% Eye Drops and an open bottle within the box was noted to contain a pharmacy label reflecting Resident #70's (R70's) name. A handwritten open date of 9/28/23 was noted on the box as well as a printed pharmacy label which stated, Refrigerate unopened. Store opened at room temp. [temperature]. Discard after 6 weeks. LPN MM confirmed the 9/28/23 open date on the eye drops, stated that she believed that the eye drops were good for 4 to 6 weeks after opening and therefore were expired, would be discarded, and a new one ordered from pharmacy. Review of R70's medical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-30 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to follow acceptable infection control guidelines for hand washing and failed to follow adhere to Enhanced Barrier Precautions resulting in the potential spread of infection and disease to all 81 residents at the facility. Findings Included: During observation on 11/27/2023 at 12:10 pm observed Certified Nursing Aide (CNA) I pass a food tray to room [ROOM NUMBER] and then passed food tray to room [ROOM NUMBER]. CNA I was not observed washing or sanitizing her hands between tray passes. Then CNA I was observed passing at room tray to room [ROOM NUMBER] and was observed moving his box of Kleenex, removing a lid to his drink container then exiting the room without washing or sanitizing her hands and proceeded to pass another food tray to room [ROOM NUMBER]. At no time between passing food trays between rooms was CNA I observed to wash or sanitize her hands. During observation on 11/27/2023 at 12: 18 p.m. observed Certified Nursing Aide (CNA) J…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-30 · tag F0881 — failed to use antibiotics responsibly — pattern
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, observation and record review, the facility failed to maintain an effective antibiotic stewardship program, including ongoing monitoring of antibiotic use protocols and an ongoing system to monitor antibiotic use. This deficient practice resulted in the potential for the development of Multi Drug Resistant Organisms (MDRO's) within the entire vulnerable facility's population, family members of the facility population, staff, volunteers, contractual providers, and the surrounding community. Findings include: During and interview and observation on 11/29/23 at 11:45 AM, RN-I/C/ Staff Development H stated that she had been reviewing the previous infection surveillance plan, there want one in place, but not previously being implemented as evidence of not following the McGeer criteria and residents were taking antibiotics with no rational for use. Record review revealed a high rate of urinary tract infections and vaginal infections in June 2023,18 out of 14 residents had at least one of both infections. Record review did not reveal any education provided to caregivers…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-30 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain a call light within reach for 1 resident (#60) and positioned per resident preference for 1 resident (#6) of 19 residents reviewed for accommodation of needs, resulting in impaired resident access to request and receive assist. Findings include: Resident #60 Review of the medical record revealed that Resident #60 (R60) was admitted to facility 11/16/2022 with diagnoses including mild dementia, type 2 diabetes mellitus, generalized osteoarthritis, chronic systolic heart failure, and pressure-induced deep tissue damage of sacral region. Review of the Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 10/18/23 revealed that R60 was understood by others and able to understand others with a Brief Interview for Mental Status (BIMS-a cognitive screening tool) score of 6 (severely impaired cognition). Review of the MDS dated [DATE] reflected that R60 required one-person extensive assist with bed mobility and dressing and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-30 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to utilize and maintain complete grievance documentation resulting in grievances not being documented, tracked, and the results of conclusions and/or resolutions not being recorded. This deficient practice has the potential to affect all 81 residents that reside in the facility. Findings include. During an interview on 11/30/23 at 10:05 AM, a resident council group wanted to remain anonymous. 1) Food- up to 45 minutes late, on a daily base's meals are served late and it is cold. Several complains have been filed, but no resolved. 2) Food- no flavor, requested Mrs. Dash for meals, told it was too expensive. 3) Snack- No night snacks available. Diabetics are not offered a night snack. Some items in the refrigerator, 1/2 P & J sandwich, cookies, and crackers if they don't run out. 4) Requested to have lemonade or juices available during all hours of the day. 5) Want to include the Ombudsman, and Owner to attend future meetings. 6) Laundry- Still missing clothes, getting laundry delivered to their room that belongs to another…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-30 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to accurately complete the Minimum Data Set (MDS) assessment for 1 (Resident #23) of 19 reviewed, resulting in an inaccurate MDS assessment and the potential for unmet care needs. Findings include: Review of the medical record revealed that Resident #23 (R23) was readmitted to facility on 10/19/2022 with diagnoses including cerebral infarction, metabolic encephalopathy, dysphagia, and chronic respiratory failure with hypoxia. Review of the Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 9/30/23 revealed that R23 had a Brief Interview for Mental Status (BIMS-a cognitive screening tool) score of 12 (moderate cognitive impairment). Section O of the same MDS revealed that R23 had not used oxygen while a resident during the 14-day assessment period (9/17/23-9/30/23). In an observation and interview on 11/17/23 at 11:52 AM, R23 was observed lying in bed, on back, with the head of the bed positioned at an approximate 60-degree angle. R23 was observed to have oxygen in place at 4 liters per minute via…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-30 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to complete the 3878 portion of the Preadmission Screening (PAS)/Annual Resident Review (ARR) and/or failed to notify the State Agency Health Authority for 1 (Resident #9) of 2 residents reviewed for PAS/ARR from a total sample of 19, resulting in the potential for unmet mental health treatment and services. Findings include: Review of the medical record revealed that Resident #9 (R9) was initially admitted to the facility on [DATE] with diagnoses including anoxic brain damage, suicide attempt, major depressive disorder, mild unspecified dementia, bipolar disorder, generalized anxiety disorder, and history of traumatic brain injury. Review of the Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 8/24/23 revealed that R9 had clear speech, was understood by others, and was able to understand others with a Brief Interview for Mental Status (BIMS-a cognitive screening tool) score of 10 (moderately impaired cognition). Section N…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-30 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation Pertain To Intake MI000139969 Based on observation, interview and record review the facility failed to revise care plans for 2 residents ( #6, and #76) of 19 residents reviewed for care plan revisions, resulting in the potential for unmet needs. Findings include : Resident #76 (R76) Review of the medical record revealed R76 was admitted to the facility 09/13/2023 with diagnoses that included acute and chronic respiratory failure with hypoxia (low oxygen level), chronic obstructive pulmonary disease (COPD), pulmonary fibrosis (scaring of lungs) , muscle wasting and atrophy, interstitial pulmonary disease (cause scaring of lungs), ischemic cardiomyopathy (heart attack), chronic kidney disease, dependence on supplemental oxygen, malaise (general feeling of discomfort, illness, or lack of wellbeing), nicotine dependence, peripheral vascular disease (PVD), hypotension, atherosclerotic heart disease (plaque build-up in the wall of arteries), pulmonary hypertension, atherosclerosis of renal artery,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-30 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide oral care to one resident reviewed for maintaining activities of daily living (Resident #45), resulting in poor oral hygiene and the potential to decline in other activities of daily living abilities. Findings include: Resident #45 (R45) Review of the medical record revealed Resident #45 (R45) was admitted to the facility initially on 08/25/21, then readmitted on [DATE] with diagnoses that included Pneumonia, Septicemia, Urinary Tract Infection, Dementia and Malnutrition. R45 uses a wheelchair to move through the facility. According to Resident #45 (R45)'s Minimum Data Set (MDS) dated [DATE], revealed R45 scored 11 out of 15 (cognitively impaired) on the Brief Interview for Mental Status (BIMS- a cognitive screening tool) and had no behaviors. According to Section GG; Functional Abilities and Goals, GG0130. Self-Care scored R45 03=Partial/moderate assistance, helper does less than half the effort. During an interview and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-30 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake: MI00139969 Based on observation, interviews, and record review the facility failed to provide Activities of Daily Living (ADL), including bathing/showering and oral care, for two dependent residents (#6, #76) out of four resident reviewed for ADL completion resulting in missed bathing/showers, inadequate oral care and potential feelings of embarrassment. Findings Included: Resident #76 (R76) Review of the medical record revealed R76 was admitted to the facility 09/13/2023 with diagnoses that included acute and chronic respiratory failure with hypoxia (low oxygen level), chronic obstructive pulmonary disease (COPD), pulmonary fibrosis (scaring of lungs) , muscle wasting and atrophy, interstitial pulmonary disease (cause scaring of lungs), ischemic cardiomyopathy (heart attack), chronic kidney disease, dependence on supplemental oxygen, malaise (general feeling of discomfort, illness, or lack of wellbeing), nicotine dependence, peripheral vascular disease (PVD), hypotension,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00138918 and MI00139969 Based on interview and record review the facility failed to adequately assess the root cause analysis of resident falls and place appropriate fall prevention interventions, after falls, for two residents (#75, #76) of four residents reviewed for accidents and hazards resulting in continued falls and the potential for resident injury. Findings Included: Resident #75 (R75) Review of the medical record revealed R75 was admitted to the facility 04/07/23 with diagnoses that included pressure ulcer of the sacral region, cognitive communication deficit, lack of coordination, dysphagia (difficulty swallowing), acute respiratory failure, congestive heart failure (CHF), cardiomyopathy (enlarged heart), nontraumatic intracerebral hemorrhage (brain bleed), paraplegia (paralysis of the legs and lower body), osteoarthritis (degeneration of cartilage in joints), depression, anemia (low red blood cells), hyperlipidemia (high fat amount in blood), and degenerative…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-30 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake: MI00139969 Based on interview and record review the facility failed to follow physician orders for constant oxygen therapy and provide appropriate oxygen tubing for one resident (#76) of three residents reviewed for respiratory care resulting in the potential for respiratory complications. Findings Included: Resident #76 (R76) Review of the medical record revealed R76 was admitted to the facility 09/13/2023 with diagnoses that included acute and chronic respiratory failure with hypoxia (low oxygen level), chronic obstructive pulmonary disease (COPD), pulmonary fibrosis (scaring of lungs) , muscle wasting and atrophy, interstitial pulmonary disease (cause scaring of lungs), ischemic cardiomyopathy (heart attack), chronic kidney disease, dependence on supplemental oxygen, malaise (general feeling of discomfort, illness, or lack of wellbeing), nicotine dependence, peripheral vascular disease (PVD), hypotension, atherosclerotic heart disease (plaque build-up in the wall of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-30 · tag F0730 — isolated
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure that one Certified Nursing Aides (J) completed 12 hours of in-service education per year and failed to ensure that two Certified Nursing Aide (J and K) had competency evaluations completed on hire/annually of four Certified Nursing Aides competency and in-service records reviewed resulting in the potential for staff to lack the necessary in-service education to adequately meet the needs of the 81 Residents that currently reside at the facility. Findings Included: Record review of facility staff personnel records demonstrated Certified Nursing Aide (CNA) J was hired 10/21/2021. CNA J CNA Competency Check List was completed 11/06/2022. Review of CNA J in-service record demonstrated that she only had nine educations in the last year of employment. The record did not demonstrate how many hours those educations were completed in. Record review of facility staff personnel records demonstrated Certified Nursing Aide (CNA) K was hired 03/07/2023. Review of her personnel file did not demonstrate that CNA K every had a CNA…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-30 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure appropriate clinical justification for the use of antibiotic medication and the continuance of an unnecessary antibiotics for one (#4) of 5 reviewed for unnecessary medication use, resulting in the potential continued use of unjustified antibiotic usage. Findings include: Review of the clinical record, including the Minimum Data Set, dated and 9/30/23, R4 was admitted to the facility with diagnosis that included multiple sclerosis, R4 scored 15 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS). During the initial screening process on 11/27/23 at approximately 1:00 pm, R4 was observed resting in bed and was interviewed at bedside, when queried about her antibiotic use, R4 reported she did not know why she was prescribed the antibiotic. Further review of the R4's clinical record reflected a physician order was written on 11/09/23 for Bactrim Oral Tablet 400-80 milligram one time daily for prophylactic due to recurrent urinary tract infections until 12/20/23. Further review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-30 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a medication error rate of less than five percent when seven medication errors were observed from a total of twenty-eight opportunities for one (Resident #23) of four residents reviewed for medication administration when 7 medications were crushed, dissolved, and administered together via PEG (percutaneous endoscopic gastrostomy-a feeding tube) tube resulting in a medication error rate of 25 percent and the potential for reduced efficacy of medications and increased risk of adverse reactions/side effects. Findings include: Review of the medical record revealed that Resident #23 (R23) was readmitted to facility on 10/19/2022 with diagnoses including cerebral infarction, metabolic encephalopathy, dysphagia, and chronic respiratory failure with hypoxia. Review of the Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 9/30/23 revealed that R23 had a Brief Interview for Mental Status (BIMS-a cognitive screening tool) score of 12 (moderate cognitive impairment). Section K of the same MDS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-30 · tag F0849 — isolated
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to coordinate hospice services for one resident (#38) out of one resident reviewed for coordination of hospice services resulting in the potential for care note being provided to resident receiving hospice services and the potential for residents not be fully informed of hospice services provided. Findings Included: Resident #38 (R38) Review of the medical record revealed R38 was admitted to the facility 03/02/2023 with diagnoses that included chronic obstructive pulmonary disease (COPD), type 2 diabetes, diabetic neuropathy (nerve damage caused by diabetes), right above the knee amputation, nicotine dependence, alcohol abuse, benign prostatic hyperplasia (enlarged prostate), hypothermia (low body temperature), absence of left toes, protein calorie malnutrition, muscle wasting and atrophy, dysphagia (difficulty swallowing), hypertension, atrial fibrillation, hypothyroidism (low thyroid hormone), cerebral infarction (stroke), peripheral…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-30 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the resident call system was functioning for one (R6) of 19 sampled residents, resulting in decreased emergent response time and potential resident adverse clinical outcomes. Findings Include Resident #6 (R6) Review of the medical record revealed Resident #6 (R6) was admitted to the facility on [DATE] with diagnoses that included Multiple Sclerosis, Quadriplegia, Neurogenic Bladder, feeding tube, Cardiovascular Accident and Depression. According to Resident #6 (R6)'s Minimum Data Set (MDS) dated [DATE], revealed R6 scored 15 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS- a cognitive screening tool) and had no behaviors. R30 is dependent of all activities of daily living, is bedbound and requires all hydration and medication administration to be through her feeding tube. During an observation and interview on 11/28/23 at 08:06 AM, R6 stated that her call light did not work, so she had to yell, and she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2023-11-30 · tag F0732 — pattern
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to post the actual daily Nursing Staffing Data resulting in the potential for all 81 Residents and/or family and/or visitors to be well informed of the facility's staffing information. Findings Included: During observation on 11/29/2023 at 02:45 p.m. the Daily Nursing Staff Hour was posted on a desk in front of the Nursing Station (first entering the units). Review of the Daily Nursing Staff Hour listed the scheduled hours for all nursing staff but did not list any actual hours worked for the date of 11/29/2023. In an interview on 11/29/2023 at 02:46 Nursing Scheduler Q explained that she was responsible for the daily posting of the Daily Nursing Staff Hours. She explained that scheduled hours worked are provided on the posting. She explained that the next business day she would remove the posting and fill in the actual hours worked and place it in a file in her office. When asked if the actual worked hours were ever posted on the Daily Nursing Staff Hours sheet while it was posted for residents and visitors, she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$34,100 in federal fines across 1 penalty.

  • $34,100 — penalty dated 2025-09-16

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to PREFERRED CARE — 13 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 53.7-1.7 vs chain
Health inspection 2 of 53.2-1.2 vs chain
Staffing 3 of 52.8+0.2 vs chain
Quality measures 3 of 54.5-1.5 vs chain
The other 12 homes this chain runs (chain average 3.7★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
SAGINAW N OPCO HOLDCO LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 05/01/2023
GREEN, DOVIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF35%since 09/29/2023
KLEIN, YONIIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF50%since 05/01/2023
SCHNELL, DAVIDIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF15%since 09/29/2023
SAGINAW N PROPCO HOLDCO LLCOrganization5% OR GREATER MORTGAGE INTEREST; ADP OF THE SNFsince 05/01/2023
KHAN, MUHAMMADIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/01/2023
PETOSKEY, SHELLYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 11/12/2024
RUBINFELD, ELIIndividualOPERATIONAL/MANAGERIAL CONTROLsince 05/01/2023
PREFERRED CARE AT LANSING MNGT LLCOrganizationADP OF THE SNFsince 05/01/2023
ZIGDON & ASSOCIATES PCOrganizationADP OF THE SNFsince 01/01/2025

CMS files one row per role, so the 17 rows in the source record cover these 10 parties — each is shown once here with every role it holds. Nothing is omitted.

4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$7.3M
Net patient revenuemost recent cost report
+2.4%
Operating marginrevenue minus expenses
$935K
Related-party expense13% of expenses
Who pays — share of resident-days
Medicaid 66%Medicare 10%Other / private 24%

This home reported $935K paid to related parties — landlords or management companies under common ownership — equal to about 13% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$367per resident / day
operating cost
$11,161per month
≈ monthly operating cost
$376per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MI

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.

Typical monthly cost in Michigan
$11,254/mo
Nursing home (semi-private)
$11,969/mo
Nursing home (private)
$5,818/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235250. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-01-22, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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