Avista Nursing and Rehabilitation
2901 Galaxy Drive, Saginaw, MI 48601 · For profit - Individual · 96 certified beds · (989) 777-5110 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- a middle-of-the-pack inspection score (3/5)
- no federal fines or payment denials on record
- a high payroll-based staffing rating (4/5)
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has a citation for mishandling residents’ money or property (F0565)
- a high number of inspection citations overall (33) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 3 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 10.5% | 10.8% | 15.4% | better |
| Long-stay residents who lose too much weight | 4.2% | 5.4% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.7% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 1.9% | 1.5% | 2.0% | typical |
| Long-stay residents with depressive symptoms | 8.5% | 4.3% | 6.5% | worse |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 3.6% | 3.0% | 3.3% | typical |
| Long-stay residents whose ability to walk worsened | 7.8% | 12.0% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 20.2% | 19.4% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 95.0% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 3.5% | 5.1% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 19.3% | 20.0% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 20.8% | 14.8% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 1.1% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 98.5% | 79.5% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 26.9% | 24.0% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 8.7% | 11.7% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 3.12 | 1.84 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.10 | 1.64 | 1.80 | better |
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
47.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 67 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 75.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 85 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.35 therapist hours per resident per day in 2026Q1 — more than 60% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 13% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 47.4%CMS range 37.0–58.6 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 9.7%CMS range 6.7–12.6 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 75.3% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 62.4% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 75.3% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.7% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 3.6% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.7%CMS range 4.0–12.5 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.04 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 96 beds and averages 86.2 residents a day — about 90% occupied, or roughly 10 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.90 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.51 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.36 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.29 hrs/resident/day on weekends vs 4.15 on weekdays — 21% thinner on weekends — a notable drop. RN hours go from 0.60 to 0.29 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 47% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
33 citations, most serious first. The 10 most serious are shown; the remaining 23 are one tap away and print in full.
- Potential for harm · Fcited before2026-06-25 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to 1) Ensure that hand hygiene was practiced between residents while serving food in the dining room, 2) Ensure the sanitary handling of clean food plates during transporting from the kitchen to the dining room, 3) Ensure urinary catheters for 2 residents (Resident #2 and Resident #3) were not on the floor, 4) Ensure that the multi-use shower bed was cleaned and sanitized between residents' use, 5) Ensure that contact precautions were followed for 1 resident (Resident #94), 6) Ensure that a barrier was used and sanitation was done with use of a Glucometer for one resident (Resident #50), and 7) Ensure that appropriate Personal Protective Equipment (PPE) was worn during care for 1 resident (Resident #2) of 32 residents reviewed for infection control practices. Findings Include: Resident #3: On 6/22/26 at 11:55 AM, a Contact Precaution Isolation Sign was present on the outside of Resident #3's room door. The Resident was not present in their…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility failed to provide adequate supervision, and develop, enact and evaluate interventions for repeated wandering into other residents' rooms for one resident (Resident #43). Findings include: Resident #43: A record review of the Face sheet and Minimum Data Set/MDS indicated Resident #43 was admitted to the facility on [DATE] with diagnoses: History of a stroke, history of a myocardial infarction (heart attack), weakness right lower leg, diabetes, liver disease, history of liver transplant, lung disease, dementia, depression, anxiety, chronic kidney disease, and gout. The MDS assessment dated [DATE] revealed the resident had moderate cognitive loss with a Brief Interview for Mental Status/BIMS score of 8/15, and the resident needed some assistance with care. On 6/22/2026 at 1:55 PM, Resident #43 was observed lying in another resident's bed (Resident #7) in the wrong room (across the hall from Resident #43's room). Resident #7 was very upset when he found Resident #43 lying in his bed. He told Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-15 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY based on interview and record review, the facility staff failed to follow and update timely a fall care plan for one resident (Resident #101) resulting in missed interventions necessary for care and services not being care planned with a likelihood of unmet care needs. Findings include: Resident #101:Record review of Resident #101's fall incident report dated 4/2/2026 at 6:00AM revealed that the aide requested nursing assistance in the weight room across from the therapy office. Upon arrival the writer noticed resident alert and oriented laying up against the wall in the weight room. Aide reported resident lost his footing on the weight scale as resident was assisted back to his wheelchair. Aide stated resident did not (hit) his head. This writer assessed resident for bruising & injuries, none noted. Resident reported he lost his step on his weaker side as the aide was assisting him back in his wheelchair. There was no mention of resident footwear at the time of the incident. Incident report noted no witness…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY based on observation, interview and record review, the facility failed to prevent a fall/accident and ensure that a left foot Ankle Foot Orthosis (AFO) device and gait belt were applied prior to standing for one resident (Resident #101) of 4 sampled residents, resulting a fall with likelihood for repeat falls, pain and serious injury. Findings include: Resident #101:Record review of Resident #101's fall incident report dated 4/2/2026 at 6:00AM revealed that the aide requested nurse assistance in the weight room across from the therapy office. Upon arrival the writer (Nurse) noticed resident #101 was alert and oriented laying up against the wall in the weight room. Aide reported resident lost his footing on the weight scale as resident was assisted back to his wheelchair. Aide stated resident did not (hit) his head. This writer assessed resident for bruising & injuries, none noted. Resident reported he lost his step on his weaker side as the aide was assisting him back in his wheelchair. There was no mention of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-05-15 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to 1). Maintain food service equipment (steam table lids, food trays, plate warmers and refrigerator, 2) Ensure kitchen cookware was sanitary and dry; and 3). Maintain the walk- in freezer to be free of ice/snow buildup, resulting in an increased potential for cross-contamination and foodborne illness for all residents who consume meals from the kitchen. Findings include: On 5/13/2025 at approximately 10:00 AM, a kitchen tour was completed in the presence of Dietary Manager Q and the following was observed: Refrigerator: - At the bottom corner of right door, the seal was observed to be ripped/flapping. - There were crumbled food particles in the bottom right-side corner of the door. - The outside bottom of the refrigerator had streaks/smears and Manager Q explained when they attempted to wipe it off it would not come off. A dampened towel was requested and upon wiping the soiled area the streak marks were easily removed. Trays/Plate Warmer: - Seven trays (located next to the juice machine) were jagged on the edge.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-15 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to store and discard medications for 4 of 4 medication carts reviewed, resulting in a lack of dating of multi-dose medications, opened and undated medications, and the potential for residents to receive medications with altered efficiency. Findings include: Record review of the facility 'Storage of Medications' policy dated 8/2024, revealed medications and biological's are stored safely, securely, and properly, following manufacture's recommendations or those of the supplier. The medication supply is accessible only to licensed nursing personnel, pharmacy personnel, or staff members lawfully authorized to administer medications. Section III: Expiration dating- 3. Certain medications or package types, such as IV solutions, multiple dose injectable vials, ophthalmic . blood sugar testing solutions and strips require an expiration date shorter than the manufacture's expiration date once opened to ensure medication purity and potency. Observation and interview on 05/13/25 at 09:22 AM with Registered Nurse (RN) D of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-15 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to 1) Ensure that one resident's (Resident #38), who was on isolation precautions, room was free of soiled linen, 2) Ensure two residents (Residents #15, Resident #64) of 2 residents observed for wound care were free of cross-contamination, and 3) Ensure that kitchen staff wore hair nets properly (covering all hair) and that no artificial finger nails were allowed on kitchen staff while preparing foods, resulting in the potential for cross contamination, resident illness, and increased risk for infection during wound care. Findings Include: During the initial tour of the facility kitchen, Dietary Manager Q was had a hair net on, however on the right and left side of her face were long tendrils of hair that were not covered by the hair net. Dietary Manger Q also had long artificial nails at the time. During an interview done on 5/13/25 at 10:00 a.m., Dietary Manager Q stated I just got my hair done; no we are not supposed to have fake nails.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-15 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to assess, monitor and document wound care timely for two residents (Resident #46, Resident #337) of three residents reviewed for wound care, resulting in missed treatments with the likelihood of worsening wounds. Findings include: Resident #337: On 5/13/25, at 9:30 AM, Resident #337 was in their room. They had an occlusive dressing over their left elbow that was dated 5-8. CNA S entered the room and was asked what date they read on the elbow dressing and CNA S stated, it says 5/8. On 5/13/25, at 11:35 AM, a record review of Resident #337 electronic medical record revealed an admission on [DATE] with diagnoses that included Aphasia, Hypertension and Stroke. Resident #337 required assistance with Activities of Daily Living. A review of Treatment Administration Record 5/1/2025 - 5/31/2025 revealed cleanse left antecubital skin tear with wound cleanser pat dry apply nonstick dressing wrap with kerlix daily and prn until healed one time a day for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-15 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to 1) Implement one resident's (Resident #17) preventive pressure ulcer measure (air mattress), and 2) Prevent an erosion to the penis area for one resident (Resident #74) of 4 residents reviewed for pressure ulcers, resulting in the potential for pressure ulcer development, increased discomfort and pain with hospitalization. Findings include: Resident #74: During an observation and interview on 05/15/25 at 09:11 AM, Licensed Practical Nurse (LPN) B went to Resident #74's room with the state surveyor for a penal erosion observation and measurements. In catheter observations the Resident #74 had on a regular catheter bag today left over from last night. Urinary catheter with secure device noted to be taunt from penis head to left thigh. Resident #74 had the large overnight catheter bag run down the left leg and it crossed to the right pant leg at the bottom of the pants. LPN B walked into the room and applied gown and gloves; no hand sanitizer…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-15 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure one resident's (Resident #24) trapeze (bed mobility device) was within reach out of five residents reviewed for assistive devices. Findings Include: Resident #24: On 5/13/2025 at approximately 2:20 PM, Resident #24 was laying in bed and her trapeze was not hanging in a place that was accessible to her as it was flipped over the stabilization bar its connected too. Resident #24 was asked if she was able to reach the trapeze and she stated she was unable to and attempted to reach for it but was unable to access it. On 5/14/2025 at 10:55 AM, Resident #24 was observed sleeping peacefully in bed. Her trapeze was not accessible to the resident as it was flipped over the bar. On 5/14/2025 at approximately 11:30 AM, a review was conducted of Resident#24's records and it revealed she admitted to the facility on [DATE] with diagnoses the included, Diabetes, Dementia, Atrial Fibrillation and Hypertension. Further review yielded the following:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 23 citations
- Potential for harm · D2025-05-15 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that one resident (Resident #25) of 2 residents observed had their dry nebulizer mask stored in a storage bag when not in use, resulting in the potential for cross contamination with respiratory infection, and increased antibiotic usage. Findings Include: Resident #25: Review of the Face Sheet, care plans dated 2/25 through 4/25, orders and electronic medication admission record/EMAR dated 4/25 and 5/25, revealed Resident #25 was [AGE] years old, admitted to the facility on [DATE], alert with a Guardian in place, and required staff assistance with all Activities of Daily Living. The residents' diagnosis included, chronic heart and lung disease, Alzheimer's Disease, weakness, acute on chronic respiratory failure with hypoxia, Myocardial Infarction, Anxiety Disorder, Adjustment Disorder, Depression, and cerebral aneurysm. Review of the residents' Physician orders dated 2/25, stated Albuterol Sulfate Inhalation Nebulization Solution…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-06-05 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to maintain cold holding refrigeration temperatures of potentially hazardous food in the kitchen resulting in an increased potential for foodborne illness, potentially affecting the facility's total census of 79 residents who receive meal services. Findings include: On 6/4/24 at 11:47 AM, while observing lunch being plated from the kitchen's steam table, the surveyor observed the two door reach-in cooler located between the juice and coffee stations with both doors in the fully opened position. At this time the surveyor inquired with Dietary Manager, staff E, on if this was a normal practice during meal service to which they replied, yes. On 6/4/24 at 1:10 PM, upon review of the contents in the two door reach-in cooler the surveyor asked staff E, if they could take a temperature of the remaining portion of milk from the days lunch service to which they stated, of course. On 6/4/24 at 1:12 PM, temperature verification from staff E's thermometer probe revealed a temperature of 55 degrees F. At this time the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-06-05 · tag F0565 — failed to support the resident council — patternHonor the resident's right to organize and participate in resident/family groups in the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to act upon grievances reported in Resident Council meetings and provide responses to grievances as reported during Resident Council with the potential to affect all residents that attend the council meetings, resulting in, unresolved resident concerns and a decreased quality of life. Findings Include: During Resident Council on June 4,2024 at 3:30 PM, the four residents in attendance were asked if their concerns voiced in the meetings were followed up on and resolution/update provided at the next scheduled meeting. The attendees reported staff will ask generalized questions regarding if their issues have been resolved but there is no other discussion past issues or how the facility will resolve them. On 6/5/2024 at approximately 9:00 AM, a review was completed of Resident Council Notes from June 2023 to May 2024. While residents voice their concerns in resident council the notes did not specify the issues with that specific discipline. Furthermore, there was not a response documented to the residents' concerns…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-06-05 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
This Citation pertains to Intake Number MI000144366. Based on observation, interview and record review, the facility failed to that ensure residents' food choices were honored, food was palatable (with temperature maintained), and an adequate amount of food was offered to one resident (Resident #47), and 4 of 4 residents in the Resident Council Meeting on 06/04/24 at 3:20 PM, resulting in anger, frustration and verbalizations of being hungry. Findings Include: Observation done on 6/3/24 at the noon meal revealed chili, a salad and beverages were served in the main dining room. The facility menu dated 6/3/24, revealed lunch was to include Texas toast. The resident's were not offered any toast, bread nor crackers to go with the chili. During an interview done on 6/3/24 at 1:50 p.m., Dietary Manager E stated (food company name given) makes our menu's; we follow the menu. They (resident's) didn't have bread or crackers today, it wasn't on the menu. The cook must of overlooked the toast today (Texas toast). We are getting tablets to take resident's orders. The Dietary Aide or the Aide…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-05 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure assessment and documentation of incompetency prior to enacting a Durable Power of Attorney (DPOA) and accurate documentation of advance directive forms for one resident (Resident #28) of two residents reviewed for Advance Directives, resulting in DPOA enactment prior to incompetency determination, medical decisions being made for the resident without legal documentation of determination of incompetency, including consent for psychoactive medications and the likelihood for the resident's care wishes to not be followed. Findings include: Resident #28: Record review revealed Resident #28 was admitted to the facility on [DATE] with diagnoses which included dementia with behavioral disturbance, dysphagia (difficulty swallowing), osteoporosis, failure to thrive, and difficulty walking. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed the Resident was severely cognitively impaired and required supervision to maximum assistance to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-05 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that hygiene care was provided to two residents (Resident #23 and Resident #28) of four residents reviewed, resulting in a lack of comprehensive documentation and provision of daily care, long, visible facial hair on a female resident, and the likelihood for feelings of psychosocial distress utilizing the reasonable person concept. Findings include: Resident #28: On 6/3/24 at 1:40 PM, Resident #28 was observed sitting in a wheelchair in their room with a food tray in front of them on an overbed table. The Resident was female and had multiple, visible, thick colored hairs on their chin. An interview was attempted to be completed at this time. When spoke to, Resident #28 was pleasantly confused and did not consistently provide appropriate responses to questions when asked. Record review revealed Resident #28 was admitted to the facility on [DATE] with diagnoses which included dementia with behavioral disturbance, dysphagia (difficulty…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-05 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement and operationalize a comprehensive Restorative Nursing program to ensure appropriate assessment, services, and treatment to maintain or improve Range of Motion (ROM) for two residents (Resident #36 and Resident #44) of two residents reviewed, resulting in a lack of ongoing and accurate assessment and documentation of Range of Motion (ROM) and contractures, a lack of implementation of Restorative Nursing services and residents with known contractures and limitations in ROM, and the likelihood for further decline in ROM, functional decline, and avoidable pain. Findings include: Resident #36: On 6/3/24 at 11:05 AM, Resident #36 was observed sitting in a wheelchair in their room. The Resident's right arm was bent at the elbow with their hand in a fist. Their arm was bent upwards and positioned against their chest. The wheelchair had one leg rest on the right side and the Resident's right foot was positioned on the leg rest. Their…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to implement and operationalize policies and procedures to ensure adequate staff training, equipment monitoring, prevention, reporting, investigation, and a thorough analysis of accidents for one resident (Resident #44) of four residents reviewed for falls, resulting in a lack of reporting, thorough investigation, comprehensive procedures to prevent accidents, Resident #44 experiencing a fractured tibia and fibula bones (both bones in lower leg) necessitating emergency medical treatment, unnecessary pain, and the likelihood for decline in overall functioning and health status. Findings include: Resident #44: On 6/3/24 at 10:19 AM, Resident #44 was not in their room. A raised edge mattress was present on the Resident's bed and multiple splints/braces were observed on top of the Resident's closet. Record review revealed Resident #44 was originally admitted to the facility on [DATE] and most recently readmitted on [DATE] with diagnoses which…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-05 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure assessment, maintenance and care of an indwelling urinary catheter, per professional standards of practice, for one resident (Resident #39), and failed to complete treatment of a Urinary Tract Infection (UTI) for one resident (Resident#18) of four residents reviewed, resulting in an indwelling urinary catheter being maintained in an unsanitary manner, a lack of a urinary catheter securement device, delayed, and incomplete antibiotic therapy with the likelihood of ongoing UTI's with continued and increased Multi-Drug Resistant Organisms (MDRO- infections caused by microorganisms that are resistant to treatment), difficulty in treatment, and a decline in overall health. Resident #18: On 6/04/24, at 9:19 AM, During infection control task, the line listings were reviewed which revealed Resident #18 had been treated for a urinary tract infection (UTI) on 4/24/2024. On 6/4/2024, at 1:30 PM, a record review of Resident #18's electronic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-05 · tag F0694 — isolatedProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure Peripherally Inserted Central Catheter (PICC line - catheter inserted in the body through the arm that extends to the heart and is utilized for long term administration of intravenous [IV] medications) care was provided, per professional standards of practice and health care provider's order, for one resident (Resident #37) of one resident reviewed, resulting in a lack of dressing change completion, a lack of sterile technique during dressing change, resident verbalizations of concerns related to a lack of care, and the likelihood for infection and alteration in overall health status. Findings include: Resident #37: On 6/3/24 at 11:04 AM, Resident #37 was observed in their room, laying in bed. An IV pole with an empty bag of Meropenem (IV antibiotic medication) was present in the room. The medication bag was labeled for administration to Resident #37 but did not include the date/time the medication was hung and the IV tubing was not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-03-29 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation pertains to Intake Numbers MI00129714, MI00129826, and MI00131653. Based on observation, interview and record review, the facility failed to ensure residents' dignity by 1) Not ensuring that a shower was given for 1 resident (Resident #39), 2) Being left wet, 3) Environment odor (100 Hall), 4) Answering call lights timely, 5) Ensuring that clothing protectors were used during meals and staff assisted with meals, 6) Ensuring that a call for assistance was responded to by staff for (Resident #34), of a total of 20 residents reviewed for dignity, resulting in incontinence, resident and environmental odor, shame, and embarrassment, with the likelihood for isolation and decreased socialization and unmet care needs. Findings Include: Resident #39: Review of the Face Sheet, current Care Plans and orders dated 3/22 through 3/23, revealed Resident #39 was 75 years-old, had decreased cognitive ability with behaviors and was dependent on staff for assistance with Activities of daily Living. The resident's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-03-29 · tag F0558 — failed to accommodate residents' needs and preferences — patternReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the Facility failed to maintain a call light device, used to request needed assistance, within reach of 5 residents (Residents #8, Resident #18, Resident #34, Resident #38, and Resident #63) of 20 Residents reviewed for call light use/accessibility, resulting in the potential of care needs not met, feelings of frustration, anger, and safety concerns. Findings include: On 3/22/23, an initial tour of the facility was conducted. The following observations were made: -At 9:17 AM, Resident #38 was observed with the Resident in bed. The call light was observed on the floor and not in reach of the Resident. -At 9:23 AM, Resident #63 was observed sleeping in bed. An observation was made of the call light cord over the top corner of the bed with the call light function on the floor and not in reach of the Resident. -At 9:42 AM, Resident #8 was observed sleeping in bed with the head of the bed elevated. The Resident was observed further down in the bed. The call light…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-03-29 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Observation of room [ROOM NUMBER]: Observation of the resident was done on 3/23/23 at 8:55 a.m., revealed room [ROOM NUMBER] had an extremely offensive odor of urine; it could be smelled from outside the room. During an interview done on 2/23/23 at 9:00 a.m., Nursing Assistant/CNA A stated Third shift has been talked to before about not changing her (Resident who occupies room [ROOM NUMBER]), (Facility Management) Yes, it smells bad, I haven't gotten in there yet. During an interview done on 3/24/23 at approximately 11:20 a.m., the Director of Nursing stated, I know she (Resident #39) needs to be cleaned up, her room needs to be cleaned. Observation of room [ROOM NUMBER]: Observation was made on 3/22/23 at approximately 10:00 a.m., the resident was in his bed, blinds closed and the heater under the window was observed to have an area of about 4 to 5 inches across the whole front of black marks. During an interview done on 3/24/23 at approximately 2:30 p.m., the Director of Maintenance C said he was not informed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-03-29 · tag F0645 — patternPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Resident #19: Review of the Face Sheet, Diagnosis Sheet, Physician orders dated 12/22 through 3/23, care plans dated 1/23 and Social Worker notes dated 12/23 through 2/23, revealed Resident #19 was 64 years-old, cognitively impaired with an extensive mental health history and required staff assistance for all Activities of Daily Living. The resident's diagnosis included, Anemia, Schizophrenia, Anxiety, high blood pressure, Parkinson's Disease, altered mental status and organ dysfunction. Review of the facility BIMS (cognitive assessment) dated 5/6/2011, revealed the resident was not cognitively able to make any healthcare decisions. Review of the resident's medication orders dated 12/22, revealed he received Closapine 100 mg (an antipsychotic), Depakote Sprinkles 125 mg (for mania) and HydeOXYzine 50 mg (for antianxiety). Review of the resident's facility electronic record done by Social Worker D and this surveyor on 3/23/23, revealed no documentation at all of any PASARR's being done while at the facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-03-29 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation pertains to Intake Number MI00131653. Based on observation, interview and record review, the facility failed to ensure that bathing/shower activities were provided and assist with dressing and shaving for six residents (Residents #1, Resident #4, Resident #12, Resident #18, Resident #57, and Resident #60) of 14 residents reviewed for Activities of Daily Living (ADL) care, resulting in poor hygiene and the potential for infection, skin irritation, body odor and feelings of embarrassment, diminished self-worth, and lack of dignity. Findings Include: Resident #4: A review of Resident #4's medical record, revealed an admission into the facility on [DATE] and re-admission on [DATE] with diagnoses that included diabetes, obesity, urinary tract infection, Alzheimer's disease, depression, and anxiety disorder. A review of the Minimum Data Set assessment, dated [DATE], revealed the Resident had intact cognition and needed extensive assistance with two persons physical assist for bed mobility, transfer,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-03-29 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure 3 (Hall 2, 1 A and 1 B) of 4 medication carts were clean and sanitized, free of crushed pills, pieces of loose papers and dust in the drawers, resulting in the likelihood of cross contamination, low medications count with increased cost and missed resident medications (meds). Findings Include: Observation of facility medication carts done on 3/22/23 starting at 9:53 a.m., revealed the following: Cart 1 A: -In the first and 3rd drawers there was an excessive number of crushed medications and pieces of paper on the bottom of each drawer. During an interview done on 3/22/23 at 9:58 a.m., Nurse, LPN J stated Management did clean them out last week, night shift is supposed to clean them. -In the first drawer was observed a medication cup with 2 Tums inside, no resident name or date was on the cup. During an interview done on 3/22/23 at 10:00 a.m., Nurse, LPN They (Nurse's from third shift on 3/21/23) were from last shift. Cart: 1 B: During an interview done on 3/22/23 at 10:00 a.m., Nurse, K stated You…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-03-29 · tag F0809 — failed to serve meals on a reasonable schedule — patternEnsure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide snacks and residents' choices of snacks for all residents, resulting in frustration of not getting snacks per their choice or no snack at all. Findings include: On 3/22/23, at 1:11 PM, an observation along with Nurse K of the medication room [ROOM NUMBER]B was conducted. Nurse K was asked where the snacks are stored for the residents and Nurse K pointed to a plastic bin approximate size 10 inches by about 14 inches that was sitting on top of the medication room counter. The plastic bin housed an empty box of oatmeal cream pies and only 1 single package of Fig Newtons. There was small jar of peanut butter. Nurse K opened the freezer which was full of personal purchased freezer items and had no ice cream treats for residents' snacks. The refrigerator housed 1 chocolate pudding and 1 apple sauce which the nurse stated they use for medication pass. There was a clear plastic container that housed 1 half deli lunch meat sandwich. There…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-03-29 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to 1) Maintain food preparation and kitchen equipment in a sanitary and good working condition, and 2) Ensure that kitchen hand washing sinks and freezer door were properly maintained, resulting in an increased likelihood for improper food temperatures maintained, food borne illness with hospitalization, and cross contamination affecting 94 residents who consumed oral nutrition from the facility kitchen and of a total census of 95 residents. Findings Include: During the initial kitchen tour done on 3/22/23 at 9:30 a.m., accompanied by Dietary Manager G, the following observations were made: -At 9:30 a.m., the hand washing sink at the front of the kitchen did not drain properly, it was very slow to drain the water. During an interview done on 2/22/23 at 9:35 a.m., Dietary Manager G stated It (the hand washing sink) does not drain good, we have problems with the pluming here, the whole facility, it's been for a while. -At 9:36 a.m., the resident microwave inside top had the white coating picking off; directly above…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-29 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation pertains to Intake Number MI00129842. Based on interview and record review, the facility failed to give information and direct Resident Representatives in obtaining an advance directive or guardianship for one resident (Resident #135), who was incapacitated, two residents reviewed for advance directives, resulting in not having arrangements for appropriate representation for health care decisions and a lack of care coordination. Findings Include: Resident #135: A review of Resident #135's medical records revealed an admission into the facility on 4/13/21, re-admission on [DATE] and discharged on 2/23/22, with diagnoses that included sepsis, acute respiratory failure with hypercapnia, altered mental status, dysphasia, dementia, Schizophrenia, bipolar disorder, cerebral infarction, cognitive communication deficit, aphasia, major depressive disorder, need for assistance with personal care, and metabolic encephalopathy. A review of Resident #135's Minimum Data Set assessment, dated 2/23/22, revealed a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-29 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow up on a contaminated urine sample for one resident (Resident #37) of three residents reviewed for catheter care and Urinary Tract Infections (UTI), resulting in the potential for a urinary tract infection to be unidentified and untreated. Findings include: Resident #37: A review of Resident #37's medical record revealed an admission into the facility on 8/23/22 with a re-admission on [DATE] with diagnoses that included diabetes, stroke, heart failure, pneumonia, sepsis due to Methicillin Resistant Staphylococcus aureus, acute kidney failure, acute cystitis with hematuria, severe sepsis with septic shock, obstructive and reflux uropathy, and urinary tract infection. A review of the Minimum Data Set (MDS) assessment, dated 1/11/23, revealed a Brief Interview of Mental Status of 12/15 which indicated moderately impaired cognition and needed limited assistance with bed mobility, transfer, and dressing and needed extensive assistance…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-03-29 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide medications per physician's orders and timely delivery from the pharmacy for two residents (Resident #22, Resident #238) and administer insulin pen per standards of practice for one resident (Resident #22) out of five residents reviewed during medication administration, resulting in missed medications, a high heart rate, feelings of nervousness with the likelihood of increased medical symptoms. Findings include: On 3/23/23, at 12:34 PM, During medication administration, Nurse Q prepared Resident #22's insulin supplies. Nurse Q dialed the insulin pen to 3 units. Nurse Q was asked what the dose of insulin was for Resident #22 and Nurse Q clarified the dose to be 3 units. Nurse Q did not prime the needle with the required 2 units of insulin. Nurse Q entered Resident #22's room, cleansed the area and placed the needle tip, pushed down on the pen leaving the pen in skin for only 5 seconds. Resident #22 dose of sevelamer carbonate was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-29 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to 1) Ensure that resident monthly infection data was analyzed for 1/23 and 2/23, and 2) ensure proper hand hygiene during medication pass for a census of 95 residents, resulting in the likelihood for cross contamination, resident, and staff illness, antibiotic usage with possible hospitalization. Findings Include: Infection Control Data Analyzing: Review of the Infection Control Guideline dated 11/28/17, reported The Infection Control Preventionist and the Infection Control Prevention and Control Committee will utilize the information collected from both Process and Outcome Surveillance activities in order to analyze the data to identify opportunities for improved care and process and identify an action plan for follow up and corrective action. The analyzing will compare current and past infection control surveillance data, compare the reported incidence of infections by type and location. Based on analysis of data, develop and implement an action plan that includes correction actions, staff education, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2023-03-29 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure that the posting of daily nurse staffing was accurate and updated, resulting in a lack of accurate documentation of daily staffing and a lack of accurate and readily accessible staffing information availability for all 95 facility residents, residents' representatives, and visitors. Findings include: On 3/28/23 at 3:17 PM, the survey task for staffing was conducted with an interview with Certified Nursing Assistant and Scheduler (CNA S) U and the mandatory nurse staff postings were reviewed. The CNA/S was asked about staffing numbers. The CNA/S reported that the goal was to have 4 nurses on day shift and 4 nurses on the nightshift, and for CNA's the goal was to have 8 total on day shift, 9 on afternoon shift and 7 on night shift and that staffing depended on the census. The CNA/S indicated a document that listed what staff was needed for the census for the day. When asked if they met the goals or the numbers identified on the document, the CNA/S stated, Most of the time, yes, I meet the goal, with scheduling staff.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to PREFERRED CARE — 13 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 3 of 5 | 3.7 | -0.7 vs chain |
| Health inspection | 3 of 5 | 3.2 | -0.2 vs chain |
| Staffing | 4 of 5 | 2.8 | +1.2 vs chain |
| Quality measures | 4 of 5 | 4.5 | -0.5 vs chain |
The other 12 homes this chain runs (chain average 3.7★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| GREEN, DOV | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 30% | since 01/31/2017 |
| KLEIN, YONI | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | 25% | since 01/31/2017 |
| SCHNELL, DAVID | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 45% | since 01/31/2017 |
| SAGINAW REALTY HOLDINGS II LLC | Organization | 5% OR GREATER MORTGAGE INTEREST; ADP OF THE SNF | — | since 02/01/2017 |
| RUBINFELD, ELI | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 02/01/2017 |
| STRYKER, AMANDA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 08/28/2017 |
| P&M HOLDING GROUP LLP | Organization | ADP OF THE SNF | — | since 02/01/2017 |
| PREFERRED CARE AT LANSING MNGT LLC | Organization | ADP OF THE SNF | — | since 02/01/2017 |
| ZIGDON & ASSOCIATES PC | Organization | ADP OF THE SNF | — | since 01/01/2025 |
| KHAN, MUHAMMAD | Individual | ADP OF THE SNF | — | since 02/01/2017 |
CMS files one row per role, so the 16 rows in the source record cover these 10 parties — each is shown once here with every role it holds. Nothing is omitted.
4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 71% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $815K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MI
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235139. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-05-15, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.