Beauvais Rehab And Healthcare Center
3625 Magnolia Avenue, Saint Louis, MO 63110 · For profit - Limited Liability company · 184 certified beds · (314) 771-2990 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- no federal fines or payment denials on record
- CMS has flagged it for abuse
- it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent Sep 2025
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 3 actual-harm citations
- a high number of inspection citations overall (63) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its independent health-inspection rating is low (2/5)
- its payroll-based staffing rating is low (1/5)
- its facility-reported quality-measure rating is low (2/5)
- nursing-staff turnover (64%) runs well above the national median (45%)
- about 18% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 3 of 5 |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 18.2% | 18.1% | 15.4% | worse |
| Long-stay residents who lose too much weight | 4.0% | 5.3% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 1.1% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.2% | 2.3% | 2.0% | better |
| Long-stay residents with depressive symptoms | 60.3% | 18.5% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 4.7% | 4.1% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 16.1% | 17.4% | 16.1% | typical |
| Long-stay residents on antianxiety or hypnotic medication | 30.3% | 25.6% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 92.9% | 90.9% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 4.0% | 4.5% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 18.7% | 17.8% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 22.9% | 23.5% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 2.2% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 52.2% | 63.5% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 9.0% | 26.0% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 19.0% | 13.7% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 2.51 | 2.11 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.26 | 2.33 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
38.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 46 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 39.2% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 51 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.20 therapist hours per resident per day in 2026Q1 — more than 22% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 9% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 38.7%CMS range 27.5–57.2 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.2%CMS range 8.1–14.6 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 39.2% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 47.1% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 37.2% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 93.6% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 2.6% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 10.3% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 5.6%CMS range 2.4–11.7 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.37 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 184 beds and averages 141.3 residents a day — about 77% occupied, or roughly 43 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.24 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.43 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.14 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.74 hrs/resident/day on weekends vs 3.45 on weekdays — 21% thinner on weekends — a notable drop. RN hours go from 0.54 to 0.16 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 64% is well above the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
63 citations, most serious first. The 13 most serious are shown; the remaining 50 are one tap away and print in full.
- Actual harm · Gcited before2023-09-19 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY See Event ID LTWZ12. Based on observation, interview and record review, the facility failed to ensure residents received care consistent with professional standards and followed their Wound Management-Nursing Care policy to identify, document, monitor, notify physicians and promptly initiate physician's orders to treat pressure injuries/ulcers (injury to the skin and underlying tissue caused by pressure or friction) for two of six residents sampled with actual pressure injuries and/or at risk of developing pressure injuries (Residents #21 and #22). The census was 133. Review of the facility Wound Management-Nursing Care policy, last revised 06/2020, showed: -Purpose: To provide a system for the treatment and management of residents with wounds including pressure and non-pressure injury; -Policy: A resident who has a wound will receive necessary treatment and services to promote healing, prevent infection and prevent new pressure injuries from developing; -Definitions: -Pressure Injury: Any lesion caused by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2020-03-16 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that residents receive treatment and care in accordance with professional standards of practice for four residents (#138, #141, #135, and #143), of six residents investigated for non-pressure wounds and wound care when the facility failed to assess and treat wounds per facility policy and standards of practice. Resident #138 had a delay in treatment orders after admission. The facility failed to routinely apply the ordered treatments and assess the wounds. The resident had a change in level of swelling and wound drainage and the facility failed to timely notify the physician after identifying the change. The resident had a change in mental status after several days of increased swelling, drainage and pain; and was sent to the hospital. The resident required surgical debridement (removal of dead tissue) of a right heel wound and a below the knee amputation (BKA) of the left lower extremity due to the condition of the wounds. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2020-03-16 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure residents received care to prevent pressure ulcers and ensure residents with pressure ulcers receive the necessary treatment and services to promote healing, for five of seven residents investigated for pressure ulcers (Residents #56, #135, #60, and #143). The facility failed to assess wounds per facility policy and standards of practice and provide treatments as ordered. Resident #56 had a delay in identification of a pressure ulcer. When first identified by the facility, the pressure ulcers was a stage III. This resulted in a delay of treatment. After identified, the facility failed to assess and monitor the wound and failed to provide treatments as ordered consistently, which resulted in the wound developing into a stage IV pressure ulcer. The wound became infected and the resident required hospitalization for sepsis and surgical wound debridement. The sample was 29. The census was 143. Review of the facility's Centers for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-09-26 · tag F0602 — failed to protect residents from theft of their belongings — patternProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect one resident from misappropriation of property when Certified Nurse Aide (CNA) A took the resident's debit card to obtain vending machine snacks for the resident and then started to Cash App themself money over a period of two months. The resident (Resident #4) had only given the CNA permission to get him/her snacks. CNA A removed a total of $483.40 from the resident's bank account and then credited the resident $29.40 for a total withdrawal amount of $454.00. The sample was 8. The census was 137.The facility was notified of past non-compliance on 9/10/25. The resident's bank notified the Administrator on 9/8/25 of the suspicious charges. The Administrator, contacted the police and suspended the employee. The facility reimbursed the resident for the full amount on 9/10/25. The employee was terminated. Staff were in-serviced on 9/8/25. This deficiency was corrected on 9/10/25. Review of the facility's Abuse Prevention and Prohibition Program…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-06 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect one resident's right (Resident #2) to be free from physical abuse when his/her roommate (Resident #3), who had a history of aggressive behaviors, punched him/her in the face, then displayed a sharp knife and threatened to kill him/her. The sample was 7. The census was 140. The facility was notified of past non-compliance on 6/6/25. Facility staff immediately intervened, notified administration, separated the residents, and provided assessment and services to the involved residents. Staff were in-serviced on abuse and neglect prevention. The deficiency was corrected on 5/23/25. Review of the facility's abuse prevention and prohibition program revised 10/24/22, showed: -Each resident has the right to be free from mistreatment, neglect and abuse. The facility has zero-tolerance for abuse and neglect. Staff must not permit anyone to engage in verbal, mental, sexual, or physical abuse, neglect, mistreatment, or misappropriation of resident property;…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-06 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow up with the facility's primary care physician and/or the resident's Veteran's Affairs (VA) physician to get medication orders after finding filled prescription bottles in the resident's room after he/she returned from an appointment for one out of three sampled residents (Resident #6). Additionally, the facility failed to provide care consistent with professional standards of practice when staff sat in the hallway, outside the residents' room, with the door closed during one-to-one observation. The residents (Resident #2 and Resident #3) had a physical altercation inside their room and Resident #3 displayed a knife and threatened to kill Resident #2. The sample was 7. The census was 140. Review of the facility's Physician Order policy, dated 10/24/22, showed: -Purpose: To ensure that all physician orders are complete and accurate; -The Medical Records Department will verify that physician orders are complete, accurate and clarified…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-06 · tag F0740 — failed to provide behavioral / mental-health care — isolatedEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide a behavioral management program for one resident (Resident #3) who frequently yelled, cursed and threatened residents and staff members, and used illicit substances. The resident's behaviors escalated, and he/she punched his/her roommate in the face, displayed a knife and threatened to kill him/her. Additionally, staff did not complete a Pre-admission admission Screening and Resident Review (PASRR) (a federally mandated screening process for individuals with serious mental illness (SMI), intellectual disability/developmental disability (IDD/DD), and/or related condition who apply for or reside in a Medicaid Certified bed in a nursing facility regardless of payment source) when it was determined the resident would be admitted to the facility for long-term care. The sample was 7. The census was 140. Review of the facility's Behavior Management policy, undated, showed: -Purpose: To ensure facility staff performs a timely and appropriate assessment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-03-21 · tag F0726 — failed to have competent, trained nursing staff — widespreadEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and record review, the facility failed to ensure competencies were completed for Certified Medication Technician (CMT) staff to safely administer medications to residents for 10 (CMT2, CMT3, CMT4, CMT6, CMT8, CMT9, CMT10, CMT11, CMT12, and CMT14) of 10 CMT personnel reviewed. The facility census was 136. Findings include: During an observation on 03/19/25 at 7:34 AM, CMT6 was observed at his medication cart. Multiple medication cups were sitting on top of the cart. Each cup contained medications for different residents. CMT13 looked at the surveyor and then stacked the medication cups, placed them in the medication cart, and locked the cart. During an interview on 03/19/25 at 7:39 AM, CMT6 stated he/she knew it was not policy to prepare the residents' medications in advance. He/She stated he/she had signed the medications as being administered when he/she placed the medications into the medication cups. Review of ten CMT personnel files revealed the file for CMT2, CMT3, CMT4, CMT6, CMT8,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-03-21 · tag F0847 — widespreadInform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and interview, the facility failed to ensure binding arbitration agreements were explained in a form and manner that residents understood and that the resident or their representative acknowledged that they understood the agreement for three of three residents (Resident (R) 92, R95, and R189) reviewed for binding arbitration agreements out of a total sample of 48. The facility census was 136. Findings: 1. Review of R92's quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 01/13/25 and located under the MDS tab of the electronic medical record (EMR), revealed R92 was admitted to the facility on [DATE] with diagnoses that included essential (primary) hypertension, chronic kidney disease, stage 3 type 2 diabetes mellitus and anemia. It was recorded R92 had a Brief Interview for Mental Status (BIMS) score of 14 out of 15, which indicated R92 was cognitively intact. Review of R92's admission Agreement, located under the MISC (Miscellaneous) tab of the EMR, revealed R92…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-21 · tag F0583 — failed to protect personal privacy — patternKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and facility policy review, the facility failed to ensure medical records containing personal health information (PHI) were not accessible to 27 of 27 residents and/or visitors who resided on the secure unit. This failure had the potential to allow inappropriate access to resident records. The facility census was 136. Findings include: Review of the facility's policy titled, General Provisions- Medical Records Manual-General, revised 10/24/22, revealed, Active records are to be located in an area not accessible to unauthorized persons. Review of the facility's policy titled, Resident Rights, revised 05/01/23, indicated, . State and federal laws guarantee certain basic rights to all residents in this Facility. These rights include, but are not limited to, a resident's right to . Privacy and confidentiality. Review of the facility's policy titled, Confidentiality of Information and Personal Privacy, revised 10/01/17, indicated, . The facility will safeguard the personal privacy and confidentiality of all resident personal and medical records . Access…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-21 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, interview, and facility policy review, the facility failed to ensure adequate staffing on the fifth floor for four of 18 residents (Resident (R) 138, R97, R75, and R89) reviewed for staffing concerns out of a total sample of 48. This failure had the potential to affect quality resident care. The facility census was 136. Findings include: Review of the facility's policy titled, Nursing Department- Staffing, Scheduling & Postings, revised 10/24/22, revealed, . The facility will employ sufficient nursing staff as determined by resident assessments and individual plans of care . 1. Review of R138's admission Record, located under the Profile tab of the electronic medical record (EMR), revealed the resident was admitted on [DATE]. Diagnosis included acute respiratory failure. Review of R138's quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 03/12/25 and located under the MDS tab of the EMR, revealed R138 had a Brief Interview for Mental Status (BIMS)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-21 · tag F0727 — failed to provide required RN coverage — patternHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, facility documentation, and facility policy review, the facility failed to ensure eight hours of Registered Nurse (RN) coverage every day of the week for 136 of 136 census residents. This failure had the potential to affect the safety of resident care. The facility census was 136. Findings include: Review of the facility's policy titled, Nursing Department-Staffing, Scheduling & Postings, revised 10/24/22, revealed, . The facility must use the services of a registered nurse for at least 8 consecutive hours a day, 7 days per week, unless a waiver applies . Review of the January 2025 staffing sheets, provided by the facility, revealed there was no RN coverage on 01/02/25, 01/09/25, 01/18/25, 01/23/25, 01/27/25, and 01/30/25. Review of the February 2025 staffing sheets, provided by the facility, revealed there was no RN coverage on 02/01/25, 02/06/25, 02/10/25, 02/13/25, 02/15/25, 02/20/25, 02/24/25, and 02/27/25. Review of the March 2025 staffing sheets, provided by the facility, revealed there was no RN coverage on 03/01/25, 03/02/25, 03/10/25, 03/15/25, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-21 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and policy review, the facility failed to ensure medications were labeled with open and discard dates, individual insulin syringes were labeled with the resident's name, and expired medications were disposed of and not made available on the medication cart for 4 of 4 medication carts reviewed. This had the potential to cause medication errors, adverse medication reactions, and residents to receive suboptimal therapeutic actions of medications. The facility census was 136. Findings: Review of the facility's policy titled, Storage of Medication, dated 01/2024 revealed, . Medications and biologicals are stored properly, following the manufacturer or provider pharmacy recommendations, to keep their integrity and to support safe, effective drug administration. The medication supply shall be accessible only to licensed nursing personnel, pharmacy personnel, or staff members lawfully authorized to administer medications . Outdated, contaminated, discontinued or deteriorated medications…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 50 citations
- Potential for harm · Ecited before2025-03-21 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and sampling of a meal test tray, the facility failed to ensure food prepared by the facility was palatable for seven of seven residents (Resident (R) 42, R129, R77, R99, R109, R96, and R132) reviewed for palatability out of a total sample of 48. As a result of this deficient practice the residents had the potential for poor nutrition and weight loss. The facility census was 136. Findings include: 1. Review of R42's quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 02/01/25 and located under the MDS tab of the EMR, revealed R42 had a Brief Interview for Mental Status (BIMS) score of 13 out of 15, which indicated no cognitive impairment During an interview on 03/17/25 at 11:48 AM, R42 stated the food did not taste good, and trying to get an alternative was almost impossible. 2. Review of R129's admission MDS, with an ARD of 02/14/25 and located under the MDS tab of the EMR, revealed R129 had a BIMS score of 14 out of 15 which indicated no cognitive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-21 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, and review of facility policies, the facility failed to deliver meal trays in a manner to prevent cross-contamination for seven of 48 sampled residents (Resident (R) 5, R8, R80, R117, R76, R93, and R91) reviewed for infection control, and administer medications in a manner to prevent cross-contamination for four of four residents (R41, R24, R92, and R106) observed during the medication pass observation. These failures could promote the spread of multi-drug-resistant organisms (MDROs) throughout the facility. The facility census was 136. Findings include: Review of the facility's policy titled, Hand Hygiene, dated 10/24/22, revealed . Facility Staff are trained and regularly in-serviced on the importance of hand hygiene in preventing the transmission of healthcare-associated infections . Staff follow the hand hygiene procedures to help prevent the spread of infections to other staff, residents, and visitors . Hand hygiene products and supplies (sinks, soap, towels, alcohol-based hand rub, etc.) are readily accessible and convenient for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-21 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, interview, and facility policy review, the facility failed to ensure the fifth-floor shower room was cleaned as required for one of one resident (Resident (R) 109) reviewed for the environment out of a total sample of 48. This failure had the potential to affect the resident's health and ability to utilize the shower area. The facility census was 136. Findings include: Review of the facility's policy titled, Housekeeping- Restroom and Showers, revised 10/24/22, revealed . Showers . Scrub bathtubs and showers . Review of R109's admission Record, located under the Profile tab of the electronic medical record (EMR), revealed the resident was admitted on [DATE]. Diagnoses included displaced fracture, chronic obstructive pulmonary disease, chronic respiratory failure, and emphysema. Review of R109's quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 01/02/25 and located under the MDS tab of the EMR, revealed R109 had a Brief Interview for Mental Status…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-21 · tag F0637 — isolatedAssess the resident when there is a significant change in condition
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interview, and facility policy, the facility failed to complete a significant change Minimum Data Set (MDS) within 14 days of change for one of 10 residents (Resident (R) 23) reviewed for significant change assessments out of a total sample of 48. R10 showed a severe weight loss of 11.28% in six months and declined in mobility status that impacted more than one area of the resident's health status. This failure had the potential to cause further decline in the resident's status without further intervention by staff, interdisciplinary review, or revision of the care plan. The facility census was 136. Findings include: Review of the facility's policy titled, RAI Process, revised 10/24/22, indicated, . Purpose: To ensure that the Resident Assessment Instrument (RAI) is used, in accordance with specified format and timeframes, in conducting comprehensive assessments as part of an ongoing process through which the facility identifies each resident's preferences and goals of care,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-21 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and policy review, the facility failed to ensure Minimum Data Set (MDS) assessments were completed accurately for two of 48 residents (Resident (R) R23 and R136) whose records were reviewed. This had the potential to cause unmet care needs for the residents. The facility census was 136. Findings include: Review of the facility's policy titled, Assessment and Management of Resident Weights, revised 10/24/22, indicated, . V. Significant Weight Change Management: A. Significant weight changes will be reviewed by the Director of Nursing Services or designated licensed nurse. Significant weight changes are: i. 5% in one (1) month, ii. 7.5% in three (3) months, iii. 10% in six (6) months . Review of the facility's policy titled, RAI Process, revised 10/24/22, indicated, . Purpose: To ensure that the Resident Assessment Instrument (RAI) is used, in accordance with specified format and timeframes, in conducting comprehensive assessments as part of an ongoing process through which the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-21 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interviews, and facility policy review, the facility failed to ensure Pre-admission Screening and Resident Review (PASARR) level one was updated with a new diagnosis after admission for one of two residents (Resident (R) 91) reviewed for PASARR out of a total sample of 48. This failure had the potential to affect the resident's need for any potential additional services. The facility census was 136. Findings include: Review of the facility's policy titled, Pre-admission Screening and Resident Review (PASRR), revised 07/27/23, revealed, . The facility also conducts Level 1 screen for current residents who have a mental illness or intellectual disability and experience a significant change in their condition based on MDS [Minimum Data Set] 3.0 guidelines . A negative PASRR Level 1 screen permits admission to proceed and ends the PASRR process unless a possible serious mental disorder or intellectual ability arises later . Review of R91's admission Record, located under the Profile tab of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-21 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to develop and implement a care plan for a resident's hospice services for one of one resident (Resident (R) 57) reviewed for hospice out of a total sample of 48. This had the potential to cause unmet care needs. The facility census was 136. Findings include: Review of R57's Face Sheet, located in the Profile tab of the EMR, revealed R57 was admitted to the facility on [DATE]. Review of R57's Physician Orders, located under the Orders tab in the EMR and dated 02/07/25, revealed an order for hospice services. Review of R57's Care Plan, located under the Care Plan tab of the EMR and dated 02/07/25, revealed there was no evidence R57 had a care plan developed for hospice services. During an interview on 03/19/25 at 5:29 PM, the MDS Coordinator (MDSC) stated the facility missed developing a care plan for hospice services for R57. She stated updating the care plan to include hospice was missed since the payor type was not updated. During an interview on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-21 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure staff followed physician orders for the use of a helmet related to fall safety for one of one resident (Resident (R) 2) reviewed for Helmet use out of a total sample of 48. This had the potential to increase R2's risk of injury with any fall. The facility census was 136. Findings include: Review of R2's Face Sheet, located under the Profile tab of the electronic medical record (EMR), revealed the resident was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses which included Parkinson's with dyskinesia, functional quadriplegia, mood disorder, schizoaffective, paranoid schizophrenia, vascular dementia, intellectual disabilities, and other seizures. Review of R2's quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 01/08/25 and located under the MDS tab of the EMR, revealed the facility assessed the resident to have a Brief Interview for Mental Status (BIMS) score of six out of 15,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-21 · tag F0685 — isolatedAssist a resident in gaining access to vision and hearing services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interview, and facility policy review, the facility failed to ensure vision services related to cataract surgery provided for one of two residents (Resident (R) R16) reviewed for vision and hearing services out of a total sample of 48. R16 had a failed appointment for cataract surgery in May of 2024 and the facility failed to reschedule the appointment. This failure had the potential to prevent R16 from living in the highest practicable physical well-being. The facility census was 136. Findings include: Review of the facility's undated policy titled, Care and Services, revealed, Residents are provided with the necessary care and services to maintain the highest practicable physical, mental, and social well-being level of in an environment that enhances quality of life in the scope of a long-term care facility. Care and services are provided in a manner that consistently enhances self-esteem and self-worth. Review of R16's admission Record, located under the Profile tab of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and facility policy review, the facility failed to ensure one of four residents (Resident (R) R2) reviewed for smoking out of a total sample of 48 did not smoke inside the facility. R2, who was assessed to need supervision while smoking locked himself in his bathroom and smoked. The facility census was 136. Findings include: Review of a facility policy titled, Smoking by Residents, revised April 2024, indicated, . Smoking is not allowed anywhere inside the facility . Residents will be allowed to smoke in designated smoking area(s) only . It may be necessary to counsel patients or responsible parties who violate the smoking policy. Violation of this policy may compromise the safety of all residents and staff due to potential negative consequences that can occur. For this reason, any violations will result in the following actions: 1. First Offense - Written warning and counseling session with the understanding that continued violation will result in further action.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-21 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure one of one resident (Resident (R)51), reviewed for oxygen administration out of a total sample of 48, received oxygen per nasal cannula according to the physician's order. This failure had the potential for the resident to receive increased oxygen causing hyperoxia (cells, tissues and organs are exposed to an excess supply of oxygen.) The facility census was 136. Findings include: Review of R51's admission Record, located in the Profile tab of the electronic medical record (EMR), revealed R51 was readmitted to the facility on [DATE] with diagnoses that included chronic respiratory failure with hypoxia. Review of R51's Physician Orders, dated 01/29/21 and located under the Orders, tab in the EMR, revealed R51 was to receive oxygen at two Liters per Minute (LPM) via nasal cannula as needed for shortness of breath. Review of R51's Care Plan, dated 01/10/23 and located under the Care Plan tab of the EMR,, revealed a focus of Pulmonary…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-21 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to monitor target behaviors for the use of psychotropic medications for one of five residents (Resident (R) 42) reviewed for unnecessary medications out of a total sample of 48. This had the potential to cause R42 to receive unnecessary medications. The facility census was 136. Findings include: Review of R42's Resident Face Sheet, located under the Continuity of Care (CCD) tab of the electronic medical record (EMR), indicated the resident was re-admitted to the facility on [DATE] with diagnoses including mood disorder, anxiety disorder, schizophrenia, and major depression. Review of R42's quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 02/01/25 and located under the MDS tab of the EMR, revealed R42 had a Brief Interview for Mental Status (BIMS) score of 13 out of 15, which indicated no cognitive impairment. The resident was coded as receiving antipsychotic, antidepressant, and antianxiety medications. Review of R42's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-21 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and facility policy review, the facility failed to offer pneumococcal vaccines for two of seven residents (Resident (R) 92 and R95) reviewed for pneumonia vaccinations out of a total sample of 48. This practice had the potential to increase the risk for these residents to contract pneumonia. The facility census was 136. Findings include: Review of the policy titled, Pneumococcal Disease Prevention, implemented 09/01/23 revealed, . Pneumococcal vaccines are recommended for the following classifications of residents: A. All adults [AGE] years of age and older . Anyone 2 through [AGE] years of age who has a long-term health problem such as: heart disease, lung disease, sickle cell disease, diabetes, alcoholism, cirrhosis, leaks of cerebrospinal fluid or cochlear implant . Anyone 2 through [AGE] years of age who has a disease or condition that lowers the body's resistance to infection, such as: Hodgkin's disease; lymphoma or leukemia; kidney failure; multiple myeloma; nephrotic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-05 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide services to promote the highest practicable physical well-being for two of seven sampled residents (Residents #2 and #1). One resident's resistance to repositioning and transfers due to a stiff painful knee from osteoarthritis (a degenerative joint disease which causes tissues in the joint to break down over time) experienced recurring issues with moisture associated skin damage (MASD, inflammation and erosion of the skin). Nursing staff also failed to consistently carry out physician's orders to get the resident out of bed for meals to improve intake as well as a need for pressure relief (Resident #2). Another resident resisting staff attempts to open and clean his/her contracted (a condition of shortening and hardening of muscles, tendons or other tissue, often leading to deformity and rigidity of joints) hand resulted in hand hygiene deficits (Resident #1). The census was 137. Review of the facility policy titled, Pain Management, revised…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-05 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to adequately address the pain of one of seven sampled residents (Resident #3). The facility failed to assess, monitor and implement interventions to adequately address breakthrough pain (a sudden and brief flare-up of pain from a chronic condition like arthritis which breaks through doses of administered pain medication) which impacted the provision of rehabilitation services and assistance with activities of daily living (ADLs). Nursing staff also failed to consistently carry out physician's orders for a neurological assessment to secure Botox treatments to relax the resident's tightly contracted joints. The census was 137. Review of the facility policy titled, Pain Management, revised 10/24/22, showed the purpose of the policy was to ensure accurate assessment and management of a resident's pain. A licensed nurse was to assess residents for pain on admission and routinely as indicated by the resident's health and functional status.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-11-09 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and facility policy review, the facility failed to ensure food storage/preparation items were maintained in a clean and sanitary condition to ensure food safety for 123 of 125 residents who received nourishment from the kitchen. Findings included: A review of a facility policy titled Equipment Operation and Sanitation, revised in December 2020, revealed, A. All equipment must be thoroughly washed and sanitized between uses in different food preparation tasks. The policy further revealed e. All items washed and sanitized will be air-dried. An observation of the kitchen conducted on 11/06/2023 at 10:24 AM revealed four coffee carafes, eight half-size pans, seven moon-size pans, and three quarter-size pans stacked together on a shelf with leftover moisture present (referred to as wet nesting). A second observation of the kitchen conducted on 11/07/2023 at 11:22 AM revealed nine quarter-size pans and 11 half-size pans stacked together on a shelf with leftover moisture present. During an interview on 11/06/2023 at 10:37 AM, the Dietary Manager (DM)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-11-09 · tag F0814 — failed to dispose of garbage properly — widespreadDispose of garbage and refuse properly.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interviews, and facility policy review, the facility failed to keep the area surrounding the dumpsters free of debris for 2 (dumpsters) of 2 dumpsters observed. Findings included: A review of a facility policy titled Food-Related Garbage and Rubbish Disposal, revised in December 2008, revealed, 7. Outside dumpsters provided by garbage pick up services will be kept closed and free of surrounding litter. During an observation of the dumpster area with the Dietary Manager (DM) on 11/06/2023 at 11:11 AM, one bag of trash was found on the left side of the back dumpster. Multiple bags of trash were found under the back dumpster, and debris was found on either side of both dumpsters. Debris items included pieces of paper, cardboard boxes, face masks, a wicker basket, and plastic gloves. Both top doors to the back dumpster were open. The DM stated the housekeeping department was responsible for maintaining the area and that trash was picked up every other day. She stated the trash should have been picked up over the weekend, but it appeared that it had not been. The DM…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-11-09 · tag F0925 — failed to control pests — patternMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, facility document and policy review, the facility failed to maintain an effective pest control program, as evidenced by mice sightings on 3 (Unit 100, 200, and 500) of 5 units. Findings included: A review of a facility policy titled Pest Control, revised in August 2020, revealed, The Facility maintains an ongoing pest control program to ensure the building and grounds are kept free of insects, rodents, and other pests. The policy further revealed, As authorized by the Administrator, the Company will carry out any pest control actions needed to rid the Facility and its grounds of any environmental pests. During an observation on 11/09/2023 at 7:04 AM in room [ROOM NUMBER], a mouse was observed running from under the bed to under the air conditioner unit. During an observation and interview on 11/06/2023 at 11:59 AM, a mouse was observed in room [ROOM NUMBER] under Resident #21's bed behind their headboard. Resident #21 stated they heard mice and only saw them after they were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-09 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, and facility policy review, the facility failed to conceal the urine collection bag for a resident's indwelling urinary catheter to maintain dignity for 1 (Resident #90) of 3 sampled residents reviewed for urinary catheter management. Findings included: Review of a facility policy titled, Privacy and Dignity, revised 06/2020, revealed, Purpose: To ensure that care and services provided by the facility promote and/or enhance privacy, dignity, and overall quality of life. Policy: The facility promotes resident care in a manner and an environment that maintains or enhances dignity and respect, in full recognition of each resident's individuality. Review of a facility policy titled, Catheter - Care of, revised 06/2020, revealed, III. Proper Techniques for Urinary Catheter Maintenance. Further review of the policy revealed F. Collection bags and IV. The resident's privacy and dignity will be protected by placing a cover over drainage bag when the resident is out of bed. Review of an admission Record revealed the facility admitted Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-09 · tag F0553 — failed to let residents help plan their care — isolatedAllow resident to participate in the development and implementation of his or her person-centered plan of care.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, interviews, and facility policy review, the facility failed to invite the resident or resident RP to participate in the care planning process for 1 (Resident #79) of 25 residents whose care plans were reviewed. Findings included: A review of a facility policy titled Care Planning, revised in June 2020, revealed, The facility will invite the resident, if capable, and their family to care planning meetings and use its best efforts to schedule care planning meetings at times convenient for the resident and family. A review of Resident #79's admission Record revealed the facility admitted the resident on 11/19/2020 with diagnoses that included dementia, diabetes, and chronic diastolic heart failure. A review of Resident #79's quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 09/14/2023, revealed Resident #79 had a Brief Interview for Mental Status (BIMS) score of 12, which indicated the resident had moderate cognitive impairment. A review of Resident #79's care plan revealed there had been revisions made on 06/15/2023, but there was no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-09 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, record review, and facility policy review, the facility failed to notify the physician when there was a need to alter treatment for 1 (Resident #100) of 3 residents reviewed for skin concerns. Findings included: A review of a facility policy titled Change in a Resident's Condition or Status, revised in February 2021, revealed, Our facility promptly notifies the resident, his or her attending physician, and the resident representative of changes in the resident's medical/mental condition and/or status (e.g., changes in level of care, billing/payments, resident rights, etc.). The policy revealed, 1. The nurse will notify the resident's attending physician or physician on call when there has been a(an): d. significant change in the resident's physical/emotional/mental condition. e. need to alter the resident's medical treatment significantly. The policy further revealed, 2. A 'significant change' of condition is a major decline or improvement in the resident's status that: a. will not normally resolve itself without intervention by staff or by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-09 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews, record reviews, and facility policy review, the facility failed to ensure resident care plans were comprehensive for 1 (Resident #128) of 3 residents reviewed for care plans. Findings included: A review of a facility policy titled Care Planning, last revised in June 2020, revealed, A comprehensive person-centered Care Plan will be developed for each resident. The Care Plan will include measurable objectives and timetables to meet a resident's medical, nursing, mental and psychological needs. The policy further revealed, Each resident's Comprehensive Care Plan will describe the following: A. Services that are to be furnished to attain or maintain the resident's highest practicable physical, mental, and psychological well-being. A review of Resident #128's admission Record revealed the facility admitted the resident on 08/28/2023 with a diagnosis of unspecified dementia without behavioral disturbance, psychotic disturbance, mood disturbance, and anxiety. A review of Resident #128's 5-day Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 09/05/2023…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-09 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, and facility policy review, the facility failed to provide services necessary to maintain good grooming and personal hygiene for 1 (Resident #111) of 9 sampled residents reviewed for activities of daily living (ADL) care. Findings included: Review of a facility policy titled, Activities of Daily Living (ADL), Supporting, revised in March 2018, revealed Residents will be provided with care, treatment and services as appropriate to maintain or improve their ability to carry out activities of daily living (ADLs). The policy revealed, Appropriate care and services will be provided for residents who are unable to carry out ADLs independently, with consent of the resident and in accordance to the plan of care, including appropriate support and assistance with: Hygiene (bathing, dressing, grooming, and oral care. Review of Resident #111's admission Record, revealed the facility admitted the resident on 06/12/2023 with diagnoses that included diabetes mellitus, cervical disc degeneration, sciatica, and other chronic pain. Review of Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-09 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, record review, and facility policy review, the facility failed to consistently provide a program of meaningful activities in accordance with the resident's needs, interests, and preferences as identified in the resident's assessment to enhance quality of life for 1 (Resident #43) of 3 residents reviewed for activities. Findings included: A review of a facility policy titled Activities Program, revised June 2020, revealed, Purpose: to encourage residents to participate in activities to make life more meaningful, to stimulate and support physical and mental capabilities to the fullest extent, and to enable the resident to maintain the highest attainable social, physical, and emotional functioning. The policy revealed II. A variety of activities should be offered on a daily basis, which includes weekends and evenings. III. Activities are developed for individual, small group, and large group participation. The procedure revealed C. The facility will provide equipment and supplies for independent and group activities, and for residents who have special…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-09 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, record review, and facility policy review, the facility failed to ensure a rash for 1 (Resident #100) of 3 residents reviewed for skin concerns were assessed and received treatment. Findings included: A review of a facility policy titled Care and Services, revised in June 2020, revealed, Purpose: To ensure through an interdisciplinary team (IDT) process, that all residents receive the necessary care and services based on an individualized comprehensive assessment process. Further review revealed, Policy: Residents are provided with the necessary care and services to maintain the highest practicable physical, mental, and social well-being level of in an environment that enhances quality of life in the scope of a long-term care facility. Care and services are provided in a manner that consistently enhances self-esteem and self-worth. A review of Resident #100's admission Record revealed the facility admitted Resident #100 on 03/23/2023 with diagnoses that included chronic heart disease, type 2 diabetes mellitus (DM II), need for assistance with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-09 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record reviews, and facility document and policy review, the facility failed to ensure 1 (Resident #538) of 3 residents reviewed for pain management received pain medication as ordered by the physician. Findings included: A review of a facility policy titled Pain Management, revised in June 2020, revealed, A. A licensed Nurse will assess for pain upon admission. The Licensed Nurse will complete a Pain Assessment located in Point Click Care (PCC) [electronic health record] for residents identified as having pain within 8 hours of admission. The policy revealed for pain management, A. The Licensed Nurse will administer pain medication as ordered and document medication on the Medication Administration Record (MAR) and D. Nurse staff will implement timely interventions to reduce the increase in severity of pain. A review of Resident #538's admission Record revealed the facility admitted the resident on 10/02/2023 and discharged the resident on 10/03/2023. Resident #538's diagnoses included a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-09 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews, record reviews, facility document and policy review, the facility failed to ensure a resident receiving antipsychotic medication had an appropriate diagnosis for continued use for 1 (Resident #128) of 6 residents reviewed for antipsychotic medications: Findings included: A review of a facility policy titled Psychotherapeutic Drug Management, revised in June 2020, revealed, The psychotherapeutic medication order will include the following information: i. Informed consent from resident and/or surrogate decision maker for each drug and for each increase in dosage as per state guidelines. ii. Diagnosis for the medication. Further review of the policy revealed, H. The Attending physician will respond to any irregularities reported by the pharmacist as described in section VI (D) by reviewing the irregularities and documenting in the resident's medical record that the irregularity has been reviewed, and what, if any, action has been taken to address it. i. If no action has been taken, the attending physician must document his/her rationale. ii. Documentation by the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-09 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record review, the facility failed to maintain medical records that were complete and readily accessible for 1 (Resident #70) of 2 residents reviewed for hospitalizations. Findings included: During an interview on 11/09/2023 at 3:15 PM, the Regional Nurse Consultant stated the facility did not have a specific policy related to obtaining hospital discharge paperwork for residents who returned from the hospital. A review of Resident #70's admission Record revealed the facility admitted the resident on 09/25/2023 with a diagnosis that included type 2 diabetes mellitus without complications. A review of Resident #70's admission Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 10/08/2023, revealed Resident #70 had a Brief Interview for Mental Status (BIMS) score of 13, indicating the resident was cognitively intact. The MDS revealed the resident had an active diagnosis of diabetes mellitus and received insulin daily during the seven-day lookback period. A review of a care plan focus area for Resident #70, revised on 09/29/2023, revealed the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-09 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, record review, and facility policy review, the facility failed to ensure two staff members wore appropriate personal protective equipment (PPE) to prevent the spread of infection when caring for 1 resident who was COVID-19 positive (Resident #187) of 4 residents sampled for infection control. Findings included: A review of a facility policy titled Resident Isolation - Categories of Transmission-Based Precautions, revised 10/24/2022, revealed, I. Transmission-based precautions are used whenever measures more stringent than standard precautions are needed to prevent or control the spread of infection. A. The facility will initiate transmission-based precautions for a constellation of new symptoms consistent with a communicable disease. These transmission-based precautions may be adjusted or discontinued when additional clinical information becomes available (e.g., confirmatory laboratory results. The policy revealed IIII. Contact Precautions. A. Contact precautions are…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-19 · tag F0687 — failed to care for feet properly — isolatedProvide appropriate foot care.
What the surveyor found here — an excerpt from the official record, may be distressing
See Event ID LTWZ12 Based on observation, interview and record review, the facility failed to ensure proper treatment and care to maintain good foot health for two of 6 sampled residents. The residents' feet were extremely dry with large areas of skin that flaked and peeled (Residents #21 and #22). The census was 133. 1. Review of Resident #21's significant change Minimum Data Set (MDS), a federally mandated assessment instrument completed by facility staff, dated 8/1/23, showed the following: -Short/Long term memory loss; -Required extensive staff assistance for bed mobility, transfers, dressing, eating and personal hygiene; -Required total staff assistance for toilet use and bathing; -Diagnoses of malnutrition, arthritis and anemia; -No foot problems documented. Review of the resident's care plan, dated 8/10/23, showed the following: -Problem: Resident has activities of daily living (ADL) self-care performance deficit due to weakness, decreased cognition and disease process; -Intervention: Bathing/Shower assist of staff. Personal hygiene per staff. Skin inspection to observe…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2020-03-16 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the resident Minimum Data Set (MDS, a federally mandated assessment instrument completed by facility staff) assessment accurately reflected the resident's status, for five of 29 sampled residents (Resident #141, #143, #56, #38 and #60). The census was 143. 1. Review of Resident #141's medical record, showed: -An incident note, dated 11/9/19, resident stated he/she had an area on his/her bottom that he/she wanted evaluated. Upon assessment, Non blanchable, red excoriation noted to left buttocks. Area approximately 3.3 x 1.0 centimeter (cm). Physician notified and new orders obtained; -An order dated 11/10/19, for skin prep wipes to left gluteal (buttocks) two times day; -An annual MDS, dated [DATE], showed: -Other ulcer, wounds and skin problems: No; -Moisture associated skin damage (MASD): Not marked; -A weekly wound observation tool, dated 12/10/19: Left buttocks MASD measured 1.8 x 2 x 0.1; -A weekly skin observation, dated 2/11/20: Left…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2020-03-16 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to develop and implement a comprehensive person-centered care plan regarding infections, nutrition/weight loss, and pain management for eight of 29 sampled residents (Residents #138, #56, #38, #60, #85, #123, #62 and #127). The census was 143. 1. Review of Resident #138's admission Minimum Data Set (MDS), a federally mandated assessment instrument completed by facility staff, showed: -admitted [DATE] from an acute hospital; -Diagnoses included septicemia (sepsis, systemic infection of the blood); -Infection of the foot; -Application of nonsurgical dressings other than to feet; -Applications of dressings to feet. Review of the resident's care plan, in use while a resident at the facility, showed: -Focus: The resident has infection of the (specify): -Goal: Be free from complications related to infection; -Interventions: (blank). Review of the resident's diagnoses list, showed: -Cellulitis (infection of the skin), acute infection, diagnosis on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2020-03-16 · tag F0660 — patternPlan the resident's discharge to meet the resident's goals and needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure a discharge planning process was in place which addressed discharge goals and needs, including an updated care plan, caregiver support and referrals to local contact agencies as appropriate, that involved the resident and interdisciplinary team in developing a discharge plan for four of 29 sampled residents (Residents #139, #398, #2, and #1). The census was 143. 1. Review of Resident #139's Minimum Data Set (MDS), a federally mandated assessment instrument completed by facility staff, dated 2/16/20, showed the following: -admitted to the facility on [DATE]; -Ability to understand others and to make him/herself understood; -Always continent of bowel and bladder; -Adequate speech, hearing and vision; -A Brief Interview for Mental Status (BIMS, a screening tool used to determine cognitive impairment) score of 15 out of 15 (cognitively intact); -No behaviors; -Independent with all activities of daily living (ADLs); -Diagnosis that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2020-03-16 · tag F0692 — failed to prevent malnutrition and dehydration — patternProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to properly monitor residents nutritional status to ensure early identification of residents with, or at risk for, impaired nutrition or hydration status. This would allow the interdisciplinary team to develop and implement interventions to stabilize or improve nutritional status before complications arise. The facility failed to obtain weights as directed by the resident's care plan for one resident (Resident #56) and failed to ensure the dietician monitored residents nutritional status quarterly for four of eight residents reviewed for nutritional needs (Resident #56, #85, #123, and #144). The sample was 29. The census was 143. Review of the facility's Nutrition and Unplanned Weight Loss/Gain policy, dated 6/28/19, showed: -The facility will assess and monitor the nutritional status of residents to assist the resident in maintaining adequate nutritional status, to the extent possible, giving careful consideration to the following: The residents choice…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2020-03-16 · tag F0726 — failed to have competent, trained nursing staff — patternEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to assure that all nursing staff possess the competencies and skill sets necessary to provide nursing and related services. The facility relied on staffing agencies to provide nursing services for the residents. The facility did not train the agency staff on facility policies and procedures. In addition, the facility staff failed to demonstrate competency in care provided to treat wounds. The census was 143. Review of the facility assessment, revised 12/9/19, showed: -Staff: -Registered Nurses (RN); -Licensed Practical Nurses (LPN); -Direct care staff; -Nurse educator; -(Agency staff not indicated as staff utilized) -Staff training/education and competencies: -All employees participate in a series of competencies upon hire and again quarterly and as needed. Education needs are also identified through performance observation, resident/family concerns and regulation changes; -Certified Nursing Assistants (CNAs) are given core in-service to ensure completion of mandatory 12 hours of training in conjunction with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2020-03-16 · tag F0730 — patternObserve each nurse aide's job performance and give regular training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure each nurse aide had no less than 12 hours of in-service education per year based on their individual performance review, calculated by hire date. The facility identified 68 certified nursing assistants (CNAs) employed at the facility for more than a year. Seven CNAs were sampled and five of the seven did not have the required 12 hours of in-service training. The census was 143. Review of the facility assessment, revised 12/9/19, showed: -Staff training/education and competencies: -All employees participate in a series of competencies upon hire and again quarterly and as needed. Education needs are also identified through performance observation, resident/family concerns and regulation changes; -CNAs are given core in-service to ensure completion of mandatory 12 hours of training in conjunction with facility identified training needs. 1. Review of CNA S's employee file and training log, showed: -Date of hire (DOH) 8/27/17; -Training hours reviewed from 8/2018 through 7/2019 = 0. 2. Review of CNA V's employee file and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2020-03-16 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure drugs and biologicals used in the facility are stored and labeled in accordance to current acceptable professional standards for two of three observed medication carts and two of three observed nurse treatment carts. The census was 143. 1. Observation on [DATE] at 6:36 A.M., of the second floor treatment cart, showed the following: -A tube of protective ointment cream labeled with a resident's name, the lid opened, and the tube lay directly in the drawer of the cart; -A tube of hydrogel wound cream (ointment used to keep wounds moist and promote healing) with vitamin E, the lid opened and the tube lay directly in the drawer of the cart. No resident name labeled on the tube; -A tube of itch relief cream, opened and lay directly in the drawer of the cart. No resident name labeled on the tube; -A 30 gram tube of Santyl cream (used to treat wounds), opened and lay directly in the drawer of the cart. No resident name labeled on the tube;…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2020-03-16 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to keep items labeled and dated in the kitchen storage rooms, to ensure the deep fryer was free of debris, microwaves and cabinets were free of dirt and debris and the vents above the preparation areas were free of dust buildup. This had the potential to affect residents who received food from the facility kitchen. The census was 143. Observation of the kitchen on 3/11/20, showed the following: -At 6:45 A.M., three large containers of dry cereal in the storage room did not have a label or date; -At 6:46 A.M., grease and debris on the top and sides of the deep fryer. The vents above the food preparation area covered with dust; -At 6:50 A.M., the microwave in the kitchenette of the main dining room had dried food and debris on the inside. Three dead bugs in the cabinets next to the microwave in the kitchenette of the main dining room; -At 7:15 A.M., the microwave in the [NAME] kitchenette had dried food and debris on the inside. Observation of the kitchen on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2020-03-16 · tag F0867 — failed to act on quality-improvement findings — patternSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the quality assessment and assurance committee develop and implement appropriate plans of action to correct identified quality deficiencies. The facility received repeated deficiencies for the prior year's annual survey to the current year's annual survey. In addition, the facility failed to implement a performance improvement plan for an identified concern with pressure ulcer (injury to the skin and/or underlying tissue, as a result of pressure or friction) care that resulted in a citation at the isolated actual harm level, which is a higher grid level than the citation received the prior year for the same concern. The census was 143. Review of the facility's Quality Assurance Process Improvement and Compliance policy, last revised 4/30/18, showed: -This organization will implement and maintain an active quality assurance process improvement and compliance (QAPIC) program; -QAPIC efforts will be ongoing, comprehensive and will…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2020-03-16 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to implement procedures for the provision of infection prevention and control utilizing current standards of practice for three of four residents observed during wound care (Resident #135, #60 and #38). In addition, the facility failed to ensure employee purified protein derivative (PPD) test (a test that helps diagnose (TB) tuberculosis) results were documented completely for seven of 10 sampled employees. The sample was 29. The census was 143. Review of the facility's Skin Ulcer-Wound policy, dated 8/15/18, showed: -All caregivers are responsible for preventing, caring for and providing treatment for skin ulcerations; -Purpose: To provide treatment that promotes prevention of ulcerations and healing of existing ulcerations; -Skin ulceration prevention: Promotion of clean, dry and well moisturized skin; -Treatment protocols: Follow standard precautions and good hand hygiene techniques. Review of the facility's Infection Control Program,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2020-03-16 · tag F0943 — patternGive their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to implement a training program to provide training to agency staff tasked with the responsibility to care for residents to include abuse, neglect, exploitation, misappropriation of resident property, dementia management and resident abuse prevention. The census was 143. Review of the State Operations Manual, showed staff includes for the purposes of the training guidance, all facility staff, (direct and indirect care and auxiliary functions) contractors, and volunteers. Review of the facility assessment, revised 12/9/19, showed: -Staff: -Registered Nurses (RN); -Licensed Practical Nurses (LPN); -Direct care staff; -Nurse educator; -(Agency staff not indicated as staff utilized); -Staff training/education and competencies: -All employees participate in a series of competencies upon hire and again quarterly and as needed. Education needs are also identified through performance observation, resident/family concerns and regulation changes; -Abuse, neglect and exploitation: Training that at a minimum educates staff on 1)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-03-16 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to provide reasonable accommodations of individual needs and preferences by failing to assess if a resident's bed/side rails posed a safety risk or if they could be used by the resident safely, providing independence with bed mobility and/or transfers in and out of the bed. The facility removed Resident #38's bed with bed/side rails and replaced it with a regular bed without bed/side rails, without assessing and providing the resident an alternate accommodation to allow the resident to maintain independence with bed mobility, for one of 29 residents sampled (Resident #38). The census was 143. Review of Resident #38's quarterly Minimum Data Set (MDS), a federally mandated assessment instrument completed by facility staff, dated 12/14/19, showed: -Moderate cognitive impairment; -No behaviors; -Extensive assistance for bed mobility, dressing, personal hygiene, toilet use and with locomotion on and off unit; -Total dependence for transfers; -No bed/side rails used. Review of the resident's care plan, dated 12/22/19,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-03-16 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to develop and implement written policies and procedures that include screening potential employees for a history of abuse, neglect, exploitation, or misappropriation of resident property by failing to complete required background checks timely for three of 10 employees sampled. In addition, the facility policy failed to require the nurse aide registry check on employees. The census was 143. Review of the facility's Employment Screening policy, revised 12/2016, showed: -In accordance with state and federal regulations, this facility will not knowingly hire, contract or retain any individual that is ineligible to work in healthcare facility, that has been excluded from participation in the Medicare or Medicaid programs, or that has not met required licensure or certification requirements for the position being considered; -Unless otherwise stipulated by this policy a new employee may not start working until all the following is completed or initiated: -At least two days prior to scheduled resident contact check the employment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-03-16 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to develop and implement a baseline care plan for each resident that includes the instructions needed to provide effective and person-centered care of the resident for two of three sampled residents admitted within the past 30 days (Residents #143 and #498). The census was 143. 1. Review of Resident #143's admission Minimum Data Set (MDS), a federally mandated assessment instrument completed by facility staff, dated 2/20/20, showed: -admitted [DATE] from an acute care hospital; -Total dependence for bed mobility, dressing, eating, toilet use and personal hygiene; -Diagnoses included high blood pressure and seizure disorder; -At risk for pressure ulcers (injury to the skin and/or underlying tissue, as a result of pressure or friction); -One stage II pressure ulcer (a partial thickness loss of dermis presenting as a shallow open ulcer with a red-pink wound bed, may also present as an intact or open/ruptured blister) on admission. Review of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-03-16 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to develop the comprehensive care plan within 7 days after completion of the comprehensive assessment, for one of three sampled residents admitted within the past 30 days (Resident #143). The census was 143. Review of Resident #143's admission MDS, dated [DATE], showed: -admitted [DATE] from an acute care hospital; -Total dependence for bed mobility, dressing, eating, toilet use and personal hygiene; -Diagnoses included high blood pressure and seizure disorder; -Care area assessment summary (CAAS), showed the following care areas triggered and the facility indicated the areas were care planned: -Urinary incontinence and indwelling catheter (tube inserted into the bladder to drain urine); -Nutritional status; -Feeding tube; -Dehydration/fluid maintenance; -Pressure ulcer (any lesion caused by unrelieved pressure that results in damage to the underlying tissue). Review of the resident's medical record, reviewed on 3/11/20, showed: -No…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-03-16 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide the necessary services to maintain good grooming and personal hygiene per resident wishes and standards of practice for two residents (Residents #60 and #135). The sample was 29. The census was 143. 1. Review of Resident #60's quarterly Minimum Data Set (MDS), a federally mandated assessment instrument completed by facility staff, dated 1/5/20, showed: -Cognitively intact; -Rejection of care: Behavior not exhibited; -Total dependence for bed mobility, dressing and personal hygiene; -Bathing: Total dependence; -Diagnoses included cerebral palsy (disorder that affect movement and muscle tone), anxiety and depression. Review of the resident's care plan, dated 7/9/18, showed: -Focus: Activities of daily living (ADL) self-care performance deficit related to limited mobility and quadriplegia. Required total assistance with ADLs. Prefers to have showers done at 10:00 A.M. on Mondays and Wednesdays: -Goal: Would like for staff to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-03-16 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to routinely assess, monitor and document on two residents receiving dialysis (process for removing toxins from the blood for individuals with kidney failure). The facility identified 6 residents as receiving routine dialysis treatments, three were sampled and problems were found with all three. (Residents #123, #62 and #127). The census was 143. Review of the facility's End Stage Renal Disease Dialysis Policy, dated 1/4/20, showed the following: -Purpose: To ensure a resident with End Stage Renal Disease (ESRD), including dialysis care and treatment outside the facility, receive services by facility staff trained in the care and special needs of these residents; -Policy: Staff caring for residents with ESRD, including residents receiving dialysis care outside the facility shall be trained in the care and special needs of these residents; -Education and training of staff in the care of ESRD/dialysis resident may be managed by the contracted…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-03-16 · tag F0804 — failed to serve food at safe, palatable temperature — isolatedEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure hot foods were at least 120 degrees Fahrenheit (F) when served to residents for one of one test trays sampled on the 100 hall. The census was 143. Observation of the 100 hall meal service on 3/11/20, showed the following: -At 8:30 A.M., during an interview, Nurse A said breakfast trays had not arrived to the hall; -At 8:35 A.M., observation of the main dining room showed five trays covered. During an interview, the Assistant Dietary Supervisor (ADS) said the meal trays were for 101 to 116 hall trays; -At 8:50 A.M., observation showed hall trays delivered to the hall; -At 9:00 A.M., hall trays passed out by staff. A test tray of a hall tray, completed with ADS, showed eggs at 100 degrees F and sausage at 80 degrees F. The sausage was cold to taste. During an interview at that time the ADS said the food should be served at 160 degrees F. During an interview on 3/12/20 at 10:06 A.M., seven of seven residents said there is too much of the same types of food and food can often be cold for most meals. During an interview on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-03-16 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to maintain medical records on each resident that are complete and accurately documented, for two resident (Residents #56 and #38). The sample was 29. The census was 143. 1. Review of Resident #56's hospital discharge transfer orders for the receiving facility, showed: -discharged to facility on 2/20/20; -Procedure site: Sacral/coccyx (buttocks/tailbone area): Wound vac (medical vacuum device used to apply light suction to pull excess fluid from wounds with drainage) to sacrum. Review of the resident's medical record, showed: -A readmission assessment, dated 2/20/20: admitted from hospital on 2/20/20 at approximately 5:45 P.M. Skin issues present; -An order dated, 2/21/20 for collagenase ointment (an enzyme that helps promote healthy tissue growth), apply to affected area topically daily; -An order dated 3/2/20: Change wound vac (medical vacuum device used to apply light suction to pull excess fluid from wounds with drainage) to buttocks on Mondays, Wednesdays and Fridays: -Not documented as applied until 3/4/20;…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2023-11-09 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, facility document and policy review, the facility failed to post nurse staffing information in an area highly visible to residents and visitors within two hours of the start of shift on 3 of 4 days of the survey. Findings included: A review of a facility policy titled Postings Direct Care Daily Staffing Numbers, revised in August 2006, revealed, Our facility will post on a daily basis for each shift, the number of nursing personnel responsible for providing care to residents. The policy revealed, Within two (2) hours of the beginning of each shift, the number of Licensed Nurses (RNs [Registered Nurse], LPNs [Licensed Practical Nurse], and LVNs [Licensed Vocational Nurse]) and the number of unlicensed nursing personnel (CNAs [Certified Nurse Aide]) directly responsible for resident care will be posted in a prominent location (accessible to residents and visitors) and in a clear and readable format. An observation on 11/06/2023 at 10:06 AM revealed that the nurse staffing information was not posted at the front desk in the facility's lobby. An…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to AMA HOLDINGS — 13 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 1.6 | -0.6 vs chain |
| Health inspection | 2 of 5 | 2.3 | -0.3 vs chain |
| Staffing | 1 of 5 | 1.2 | -0.2 vs chain |
| Quality measures | 2 of 5 | 2.3 | -0.3 vs chain |
The other 12 homes this chain runs (chain average 1.6★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| MO OPERATION HOLDINGS DE SPE LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL | 99% | since 01/25/2024 |
| AMA HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 10/19/2021 |
| DEF HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 10/19/2021 |
| MARX, ASHER | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE DIRECTOR | NO PERCENTAGE PROVIDED | since 10/19/2021 |
| WOLF, JACQUES | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE DIRECTOR | NO PERCENTAGE PROVIDED | since 10/19/2021 |
| KLEISSLER, MICHAEL | Individual | W-2 MANAGING EMPLOYEE | — | since 10/01/2021 |
CMS files one row per role, so the 9 rows in the source record cover these 6 parties — each is shown once here with every role it holds. Nothing is omitted.
3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 76% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $2.3M paid to related parties — landlords or management companies under common ownership — equal to about 18% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MO
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Missouri Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 265699. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-03-21, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.