Country Club Rehab And Healthcare Center
503 Regent Drive, Warrensburg, MO 64093 · For profit - Limited Liability company · 73 certified beds · (660) 429-4444 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- no federal fines or payment denials on record
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has citations for mishandling residents’ money or property (F0567, F0568, F0569, F0570)
- it has 1 actual-harm citation
- a high number of inspection citations overall (56) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its independent health-inspection rating is low (2/5)
- its payroll-based staffing rating is low (1/5)
- about 19% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 12.6% | 18.1% | 15.4% | better |
| Long-stay residents who lose too much weight | 1.7% | 5.3% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.5% | 1.1% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 1.0% | 2.3% | 2.0% | better |
| Long-stay residents with depressive symptoms | 72.4% | 18.5% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 5.5% | 4.1% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 13.9% | 17.4% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 17.7% | 25.6% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 84.2% | 90.9% | 95.3% | worse |
| Long-stay residents with pressure ulcers | 1.5% | 4.5% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 25.0% | 17.8% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 8.9% | 23.5% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 1.3% | 2.2% | 1.4% | typical |
| Short-stay residents given the seasonal flu vaccine | 62.7% | 63.5% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 26.4% | 26.0% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 15.2% | 13.7% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 0.12 | 2.11 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 1.93 | 2.33 | 1.80 | typical |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
49.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 91 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 39.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 38 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.39 therapist hours per resident per day in 2026Q1 — more than 66% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 20% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 49.8%CMS range 40.7–59.9 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 12.3%CMS range 8.4–16.7 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 39.5% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 42.1% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 31.6% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 95.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 95.8% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 1.7% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 1.7% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 9.5%CMS range 5.7–16.4 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.09 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 73 beds and averages 58.7 residents a day — about 80% occupied, or roughly 14 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.97 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.40 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.83 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.72 hrs/resident/day on weekends vs 4.08 on weekdays — 9% thinner on weekends. RN hours go from 0.36 to 0.50 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 55% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
56 citations, most serious first. The 11 most serious are shown; the remaining 45 are one tap away and print in full.
- Actual harm · G2023-08-11 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure coordination of care was completed for one sampled resident (Resident #72) who missed a hemodialysis (dialysis a procedure involving diverting blood into an external machine, where it is filtered before being returned to the body to remove waste products and excess fluid from the blood when the kidneys stop working properly) treatment resulting in an emergency hospitalization out of 19 sampled residents. The facility census was 66 residents. Review of the facility's policy titled Dialysis Care dated 10/24/22 showed: -The facility will be responsible for the overall care delivered to the resident, monitoring of the resident prior to and after the completion of each dialysis treatment, and providing for all non-dialysis needs of the resident including during the time period when the resident is receiving dialysis. -The facility will arrange dialysis care for residents as ordered by the attending physician. -The facility will arrange…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-03-14 · tag F0727 — failed to provide required RN coverage — widespreadHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review, the facility failed to have a Registered Nurse (RN) at least eight consecutive hours a day for seven days a week. This was evidenced by the facility's documentation indicating RNs were not working in the facility for 11 out of 30 days, from 2/11/25 through 3/11/25. The facility census was 65 residents. 1. Review of the staffing sheet dated 2/12/25 showed there was no RN coverage all day. -Review of the Staffing Sheet dated 2/13/25 showed there was no RN coverage all day. -Review of the Staffing Sheet dated 2/14/25 showed there was no RN coverage all day. -Review of the Staffing Sheet dated 2/16/25 showed there was no RN coverage all day. -Review of the Staffing Sheet dated 2/17/25 showed there was no RN coverage all day. -Review of the Staffing Sheet dated 2/20/25 showed there was no RN coverage all day. -Review of the Staffing Sheet dated 2/26/25 showed there was no RN coverage all day. -Review of the Staffing Sheet dated 2/28/25 showed there was no RN coverage all day. -Review of the Staffing Sheet dated 3/4/25 showed there was no RN coverage…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-03-14 · tag F0801 — widespreadEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interviews, and record review, the facility failed to designate a qualified person to serve as the Director of Food and Nutrition Services. The facility did not employ a qualified Dietitian or other clinically qualified nutrition professional on a full-time basis, The facility census was 65 residents. Review of information titled, Director of Food and Nutrition Services Qualifications, and posted on 2/16/24 by the Missouri Department of Health & Senior Services (https://ltc.health.mo.gov/archives/16528), found the following: -We have recently received in influx of questions related to the qualifications for director of food and nutrition services in skilled nursing facilities. The federal regulation requires one of the following qualifications (if a qualified dietician or other clinically qualified nutrition professional is not employed full-time): --A certified dietary manager. --A certified food service manager. --Has similar national certification for food service management and safety from a national certifying body. --Has an associate's or higher degree in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-03-14 · tag F0802 — failed to prepare enough nourishing food — widespreadProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, and record review the facility failed to employ sufficient staff to carry out the functions of the Food and Nutrition Service department; and failed to ensure the Dietary Department had received adequate training and/or skills competency verification to ensure they were able to prepare and serve foods to residents in accordance with planned menus and their associated recipes. This deficient practice had the potential to affect 64 of 65 residents who received oral nutrition prepared and served by the facility's dietary department. The facility census was 65 residents. Review of the facility's policy titled Dietary Department - General, revised on 10/24/22, showed: -Policy: The dietary department is responsible for establishing a program that meets the nutritional needs of the residents and accounts for cultural, religious, physical, psychological, and social needs. -Procedure: --Training Program ---The Dietary Manager and/or Dietitian are responsible for planning and providing dietary staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-03-14 · tag F0803 — failed to meet residents' dietary needs — widespreadEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, the facility failed to ensure meals were prepared in accordance with planned menus approved by the Consultant Dietitian using the corresponding recipes for the menu items, which resulted in foods not being attractive and palatable when served. This deficient practice had the potential to affect 64 of 65 residents who received oral nutrition prepared and served by the facility's dietary department. The facility census was 65 residents. Review of the facility's policy titled Dietary Department - General, revised on 10/24/22, showed: -Policy: The dietary department is responsible for establishing a program that meets the nutritional needs of the residents and accounts for cultural, religious, physical, psychological, and social needs. -The primary objectives of the dietary department include: --Preparation and provision of nutritionally adequate, attractive, well-balanced meals that are consistent with physician orders and accommodates resident allergies, intolerances, and preferences. --Provision of effective supervision and training of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-03-14 · tag F0804 — failed to serve food at safe, palatable temperature — widespreadEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and performance of test trays to evaluate the quality of foods at the point of service, the facility failed to develop and implement a process for ensuring residents received foods that were flavorful, palatable, attractive, and at a safe and appetizing temperature. The facility census was 65 residents. Review of the facility's policy titled, Dietary Department - General, revised on 10/24/22, found: -The dietary department is responsible for establishing a program that meets the nutritional needs of the residents and accounts for cultural, religious, physical, psychological, and social needs. -The primary objectives of the dietary department include: --Preparation and provision of nutritionally adequate, attractive, well-balanced meals that are consistent with physician orders and accommodates resident allergies, intolerances, and preferences. --Provision of effective supervision and training of food service personnel. --The Administrator is responsible for the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-03-14 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure staff working in the kitchen effectively restrained their hair, including facial hair, to prevent contamination of food during food preparation and service; failed to ensure staff performed hand hygiene and used single-use gloves appropriately for food safety; failed to prepare and serve foods under sanitary conditions; failed to store Time and Temperature Control for Safety (TCS) foods in refrigerators within the appropriate temperature range to promote safety; failed to routinely monitor and record food temperatures when held on the steam table prior to service; and failed to routinely monitor and record the concentration of the sanitizing solutions used in the low temperature dish machine and in the three-compartment pots and pans sink. The facility census was 65 residents. Review of the facility policy titled, Dietary Department - General, revised on 10/24/22, showed: -The dietary department is responsible for establishing a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-14 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to treat residents with respect and dignity during dining observations, call bell response, and during the provision of care and treatment for six sampled residents (Resident #263, #50, # 264, #12, #30, and #43) out of 29 sampled residents reviewed for dignity and respect. The facility census was 65 residents. Review of the facility's policy titled, Privacy and Dignity, dated October 24, 2022, showed: Purpose: To ensure that care and services provided by the Facility promote and/or enhance privacy, dignity, and overall quality of life. Policy: The facility promotes resident care in manner and an environment that maintains or enhances dignity and respect, full recognition of each resident's individuality. Procedure: I. Staff assists the resident in maintaining self-esteem and self-worth. II. Residents are groomed as they wish to be groomed. III. Residents are dressed appropriate to the time of day and season as well as well as individual…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to close and lock the shower doors on the 200, 300 and 400 Halls to prevent high risk wandering residents from hazardous accidents for 13 wandering residents. The facility census was 65 residents. A request was made of the facility for policies and procedures addressing the storage of chemicals. No such policies or procedures were provided prior to the exit. 1. Observation on 3/12/25 at 10:00 A.M. showed: -The door to the shower room on the 200 Hall unit was opened and exposed multiple areas within the shower room. -Multiple body washes, shampoos and conditioners, anti-perspirants/deodorant, and a bottle of hair spray. -There was a four door storage cabinet. Each door was equipped with a key-lock cabinet for staff to lock all items in the shower room. Observation on 3/12/25 at 10:15 A.M. showed: -The door to the shower room on the 300 Hall unit was opened and exposed multiple areas within the shower room where hallway residents and guest walked by. -The shower room had a Betco PH7Q Disinfectant Germicidal Spray bottle on the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-14 · tag F0865 — failed to run a quality-improvement (QAPI) program — patternHave a plan that describes the process for conducting QAPI and QAA activities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure that a Quality Assurance and Performance Improvement (QAPI) Plan was in place to ensure the facility's care delivery system was consistent and accurate and did not identify concerns within the facility system and ensure a plan was in place to ensure improvement. This affected all residents. The facility census was 65 residents. A review of the facility's policy and procedure titled, QAPI Program, dated 10/24/22, showed: -Purpose: To ensure that all services provided by the facility to resident meet quality standards. -The Facility implements and maintains an ongoing, Facility-wide Quality Assurance and Performance Improvement (QAA) Program designed to monitor and evaluate the quality of resident care, pursue methods to improve care quality, and resolve identified problems. -Procedure: 1. Goals: A. To provide a means to identify and resolve present and potential negative outcomes related to resident care and safety. B. To reinforce and build upon effective systems of services and positive care measures; C. To provide…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-14 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to establish and maintain an infection prevention and control program designed to prevent the development and transmission of communicable diseases and infections by not ensuring staff transported residents food down each hall in a manner to prevent cross-contamination; failed to ensure supplements and disposable equipment used during the administration of enteral nutrition were labeled, dated, and/or discarded when indicated and stored in a safe and sanitary manner between uses for two sampled residents (Resident #43 and #6); out of two sampled residents who received enteral nutrition; failed ensure personal hygiene products and care equipment (e.g., roll-on deodorant, combs, etc.) stored in the 400 Hall shower room were not available for common use to the 17 residents residing on this hall. The facility census was 65 residents. A request was made for all policies and/or procedures related to the administration of enteral nutrition via gastrostomy tube. No such policies and/or procedures were provided prior to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 45 citations
- Potential for harm · D2025-03-14 · tag F0921 — failed to keep a safe, functional, sanitary building — isolatedMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure a wheelchair available for common use was maintained in a safe and sanitary manner. This deficient practice had the potential to affect any of the 17 residents residing on 400 hall who may have required wheelchair assistance. The facility census was 65 residents. A review of the facility policy titled Infection Prevention and Control Program, revised 10/24/22, showed: -Purpose: To ensure the Facility establishes and maintains an Infection Control Program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of disease and infection in accordance with Federal and State requirements. -Infection Control Policies and Procedures --The Facility's infection control policies and procedures are intended to facilitate maintaining a safe, sanitary, and comfortable environment and to help prevent and manage transmission of diseases and infections. --Maintain a safe, sanitary, comfortable environment for personnel, residents, visitors, and the public.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-08 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — patternProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to follow physician's orders for treatments and to document the resident's pressure ulcers, for one sampled resident (Resident # 3) out of six sampled residents. The facility census was 61 residents. On 10/15/24 the Administrator and acting Director of Nursing (DON) were notified of past non-compliance which occurred on 7/30/24. On 7/30/24 the facility Administrator was notified of the Wound Nurse was not signing off treatment orders and not completing documentation as expected. Wound Nurse A was assigned a floor position, and wound duties were assigned to the Assistant Director of Nursing (ADON) on 8/8/24. No nurses were allowed to provide wound care prior to reeducation completed 7/30/24. The deficiency was corrected on 7/30/24. Review of the facility Wound Management Policy dated 10/24/22 showed: -To provide a system for the treatment and management of residents with wounds including pressure ulcers (localized injury to the skin and/or underlying…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-08 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to follow physician's orders for skin treatments and to document the treatments in the medical record for one sampled resident (Resident #3) out of six sampled residents. The facility census was 61 residents. On 10/15/24 the Administrator and acting Director of Nursing (DON) were notified of past non-compliance which occurred on 7/30/24. On 7/30/24 the facility Administrator was notified the Wound Nurse was not signing off treatment orders and not completing documentation as expected. Wound Nurse A was assigned a floor position, and wound duties were assigned to the Assistant Director of Nursing (ADON) on 8/8/24. No nurses were allowed to provide wound care prior to reeducation completed 7/30/24. The deficiency was corrected on 7/30/24. Review of the facility Wound Management Policy dated 10/24/22 showed: -To provide a system for the treatment and management of residents with wounds including pressure ulcers (localized injury to the skin and/or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-04-04 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to have an Infection Preventionist, maintain proper use of Personal Protective Equipment (PPE) and adhere to isolation precautions during a COVID-19 (is an infectious disease caused by the SARS-CoV-2 virus) facility outbreak placing potentially all residents at risk for exposure. The facility census was 65 residents. Review of the facility COVID 19 Testing Infection Control Manual dated 5/16/23 showed: -Purpose: --To prevent COVID 19 from entering nursing homes, detect cases quickly, and stop transmission. -Policy: --The facility will test resident and facility staff, including individuals providing services under arrangement and volunteers for COVID 19 in accordance with the current guidelines required by state and federal oversight agencies. -An outbreak is defined as a new COVID 19 infection in any facility staff or any nursing home-onset COVID 19 infection in a resident. -Residents who were asymptomatic throughout their infection and are…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-10-30 · tag F0802 — failed to prepare enough nourishing food — widespreadProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to serve the lunch meal in a timely manner, according to the facility posted schedule. This practice potentially affected all residents. The facility census was 62 residents. 1. Observation on 10/30/23 at 10:46 A.M., of the posted meal times showed the lunch meal was to be served between 11:30 A.M. and 12:30 P.M. Observation on 10/30/23 during the lunch meal preparation showed: - At 11:21 A.M., Dietary [NAME] (DC) A made pureed (food that was made into a paste or thick liquid suspension that was usually made from cooked food that was ground finely) rice. - At 11:30 A.M. (the time that lunch should be served), DC A washed the food processor container to puree another item (vegetables). - At 11:50 A.M., DC A checked the temperature of the roast beef tips was 146.6 ºF (degrees Fahrenheit) and part of that dish had to go back into the oven because the rest of the roast beef dish was not at the proper temperature. - At 11:53 A.M., DC A began to serve the meals. - At 11:54 A.M., most of the roast beef tips was still in the oven,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-10-30 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to follow the recipe for pureed (food that was made into a paste or thick liquid suspension that was usually made from cooked food that was ground finely) rice which resulted in a bland taste for the pureed rice and the facility failed to check the temperature of plates which contained pureed vegetables, pureed meat and pureed rice which were placed on the plates and the plates were not kept at a temperature of 120 ºF (degrees Fahrenheit) or greater. This practice potentially affected 4 residents who required pureed food out of 9 sampled residents. The facility census was 62 residents. 1. Review of the undated recipe for five servings of pureed rice showed: -2 ½ cups of rice. -2 Tablespoons (Tbsp) margarine. -1 ½ cups of water. -1 teaspoon (tsp) chicken base. Observation on 10/30/23 at 11:21 A.M., showed: -Dietary [NAME] (DC) A made the pureed rice with no recipe book open. -DC A poured an unmeasured amount of milk into the pureed mixture. DC A did not add margarine, or chicken bases mixed into the water to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-30 · tag F0806 — failed to honor food preferences — isolatedEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that two sampled residents (Residents #6 and #8) out of 9 sampled residents, received their preferred items during their meals. The facility census was 62 residents. 1. Review of Resident #6's quarterly Minimum Data Set (MDS -a resident a federally mandated assessment tool completed by the facility for care planning), dated 8/23/23, showed: - The resident was cognitively intact. - A resident who was able to make himself/herself understood and understood others. - A resident who had no symptoms of swallowing disorders. During an interview on 10/30/23 at 11:08 A.M., the resident said: - He/She filled out a survey and selected his/her likes and dislikes. - He/She did not always get what they order on the ticket or what he/she selected. - On a past ticket dated 10/30/23, it was indicated that he/she had white bread as a dislike, but on that day, he/she received white toast, he/she did not get the yogurt she requested. - He/She requests…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-08-11 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the staffing was posted and posted correctly to include the total census of the facility. The facility census was 66 residents. Review of the facility's policy titled Nursing Department-Staffing, Scheduling, and Postings dated 10/24/22 showed: -The facility will post the following information on a daily basis: --Facility name. --The current date. --The total number and actual hours worked by the following categories of licensed and unlicensed nursing staff directly responsible for resident care per shift including Registered Nurses (RN's), Licensed Practical Nurses (LPN's), and Certified Nursing Assistants (CNA's). --Resident census. -The facility will post the nurse staffing data specified above on a daily basis at the beginning of each shift. -Data must be posted in a clear and readable format and in a prominent place readily accessible to residents and visitors. 1. Observation on 8/6/23 at 4:55 P.M. showed no staff posting could be found anywhere in the facility. Observation on 8/7/23 at 1:44 P.M.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-08-11 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to place the date that a tray of ground meat rolls and a box of hamburger patties, were taken from the freezer for defrosting; to label two containers of liquids with the substance that was in those containers; to label three containers of a white powdery substance, with the actual substance that was in those containers; to ensure three cutting boards were maintained without numerous indentations and grooves; to ensure the floor under the dishwasher was free from grime and debris buildup; to thoroughly wash the food processor between using the food processor to grind different items of food; and to ensure one Dietary Aide (DA) A washed or sanitized his/her hands between handling soiled dishes and clean dishes. This practice potentially affected 65 residents who ate food from the kitchen. The facility census was 66 residents. 1. Observation on 8/6/23 from 2:24 P.M. to 5:48 P.M., showed: -The absence of a date on the box of ground meat and the box of all beef patties as to when those items were taken from the freezer for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-08-11 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure handwashing was done to prevent cross contamination during incontinence care for two sampled residents (Resident #56 and #10); to ensure proper cleaning of shower chair before use for one sampled resident (Resident #39), to have an Infection Surveillance Program that included adequate documentation and monitoring for all residents infections; to ensure proper hand hygiene was completed during a transfer with a sit-to-stand lift (an assistive device used to aide a person in transfer who can still bear weight to the lower extremities) and perineal care for one supplemental resident (Resident #2); to ensure staff wore gloves while handling a medicated patch that was absorbed through the skin for one sampled resident (Resident #72); to prevent cross-contamination while using a glucometer (a device for measuring the concentration of glucose in the blood, typically using a small drop of blood placed on a disposable test strip that sits in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-08-11 · tag F0568 — patternProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to keep records of receipts of transactions for three residents (Residents #22, #28 and #32) out of four residents sampled for the purpose of reviewing resident trust fund procedures. The facility census was 66 residents. 1. Review of Resident #22's resident trust fund transactions dated 4/23 to 7/23 showed a withdrawal of $17.00 on 4/14/23 for a beauty shop appointment. Review of the transaction book showed the absence of a resident signature for that withdrawal or a receipt to show that amount was withdrawn on the resident's behalf. During an interview on 8/7/23 at 2:04 P.M., the Business Office Manager (BOM) said he/she did not see a receipt for the 4/14/23 transaction. During an interview on 8/7/23 at 3:16 P.M., the BOM said he/she forgot to print the list of six residents who received beauty shop services on that day (4/14/23) which included Resident #22. 2. Review of Resident #28's transactions dated 4/23 to 7/23, showed a withdrawal of $2.00 was done on 7/10/23. During an interview on 8/7/23 at 2:17 P.M., the BOM said…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-08-11 · tag F0607 — failed to have anti-abuse policies — patternDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to follow facility policies and procedures for checking the Nurse Aide Registry (NAR) and the Criminal Background Check (CBC) as part of the background check for all newly hired employees, within a timely manner and in accordance with state requirements prior to employing four of 10 employees sampled for the criminal background screening. The facility census was 66 residents. Review of the facility's Abuse and Neglect policy and procedure updated 10/24/22, showed the facility does not knowingly employee anyone who has had disciplinary action against his/her professional license, or a finding entered into the state nurse aide registry related to abuse, neglect, mistreatment, or misappropriation, or has been convicted of abusing, neglecting or mistreating other people. The facility screened for potentially abusive employees during the pre-admission process. Review of four employee records on 8/10/23, showed: -Certified Nursing Assistant (CNA) O was hired on 11/10/22; the documentation showed the facility staff had not checked…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-08-11 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the treatment carts on 300 and 400 hall, and medication cart on 200 hall remained locked when not in use and not within eyesight. The facility census was 66 residents. Review of the facility's policy, titled Medication Storage dated January 2021, showed: -The facility was to ensure medication was accessible only to licensed nursing personnel, pharmacy personnel, or staff members that were lawfully authorized to administer medicine. -Medication rooms, cabinets, and medical supplies were to remain locked when not in use unless attended by a person with authorized access. 1. Observation on 8/6/23 at 4:59 P.M. showed: -The facility's crash cart (a cart containing equipment for use in an emergency) had the lock removed and sitting inside the cart. -The crash cart contained two sterile oral suctioning tools, three sterile suction trays, and a sealed bottle of Normal Saline (a sterile mixture of sodium chloride and water; it has a number of uses in medicine including cleaning wounds, and by injection into a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-08-11 · tag F0806 — failed to honor food preferences — patternEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to assess the dietary preferences of three sampled residents (Residents #16, #17, and #71) by not doing a dietary profile and to ensure food substitutes which were consistent with ordinary food items which were provided by the facility, were available for residents who did not prefer to eat the items which were offered. The facility census was 66 residents. 1. Review of Resident #16's face sheet showed he/she admitted with the following diagnoses: -Generalized muscle weakness. -Unspecified heart failure. -Type 2 diabetes mellitus (a group of diseases that affect how the body uses blood sugar (glucose). -High blood cholesterol (when you have too much of a fatty substance called cholesterol in your blood). -Transverse myelitis (inflammation of part of the spinal cord.) Review of the residents quarterly Minimum Data Set (MDS --- a federally mandated assessment tool completed by the facility staff for care planning), dated 5/31/23, showed the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-08-11 · tag F0923 — patternHave enough outside ventilation via a window or mechanical ventilation, or both.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure the restroom ceiling vents in resident rooms 110, 103, 101 in the 100 Hall, had negative air flow. This practice potentially affected at least 10 residents who resided in those rooms. The facility census was 66 residents. Note: Air flow was tested by holding one piece of tissue paper to the ceiling vent. If the paper was sucked up, then negative air flow was present; if the paper fell to the floor, then negative airflow was absent. 1. Observation on 8/8/23, with the Maintenance Assistant showed: -At 1:40 P.M., a tissue paper was held up to the restroom ceiling vent in resident room [ROOM NUMBER] and the tissue paper was not held and it fell to the floor. -At 1:50 P.M., a tissue paper was held up to the restroom ceiling vent in resident room [ROOM NUMBER] and the tissue paper was not held and it fell to the floor. -At 1:53 P.M., a tissue paper was held up to the restroom ceiling vent in resident room [ROOM NUMBER] and the tissue paper was not held…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-08-11 · tag F0925 — failed to control pests — patternMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to maintain the following attic areas free of animal droppings: the front hall mechanical room access, the therapy area attic access, the 300 Hall attic access; failed to remove remnant hay from the attic area over the 400 Hall; and to ensure the area between the bed and wall in resident room [ROOM NUMBER], was free of dead insects and cobwebs. This practice potentially affected at least 40 residents who resided in those areas. The facility census was 66 residents. 1. Observation on 8/7/23, with the Maintenance Assistant showed the following: -At 9:58 A.M., there was a pile of animal droppings in one corner of the attic area over the front hall mechanical room. -At 10:22 A.M., there was a pile of animal droppings in one corner of the attic over the therapy area. -At 11:50 A.M., there was a pile of animal droppings in the attic area over 300 Hall. -At 11:59 A.M., there was a remnant amount of hay in the attic area, close to the outside wall over 400 Hall.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-11 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide supporting documentation for the use of a resident monitoring system/bracelet (a bracelet securely attached to a resident that electronically notified the facility when the resident attempted to leave the ward or unit to which the resident was assigned) safety device to include changes in the resident's behavior or exit seeking behaviors for one sampled resident (Resident #35) out of 19 sampled residents. The facility census was 66 residents. Review of the facility's policy, dated October 24, 2022, titled Restraints showed: -The facility was to provide an environment that was restraint-free unless a restraint was necessary to treat a medical symptom, in which case the least restrictive measure was to be used. -A physical restraint was defined as any equipment attached or adjacent to the resident's body that the resident cannot easily remove and restricts freedom of movement. -The facility was to provide alternate methods of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-11 · tag F0569 — isolatedNotify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure the balance of resident funds were forwarded to two discharged residents (Residents #75 and #76) out of three discharged residents, reviewed for the business office processes, within five days of their discharge. The facility also failed to inform the new Business Office Manager (BOM) about the regulatory requirements which pertained to the Business Office procedures. The facility census was 66 residents. 1. Review of Resident #75's medical record showed: -The resident was discharged from the facility on 3/27/23. -The resident had $66.00 in his/her account the day he/she left the facility. During an interview on 8/7/23 at 2:36 P.M., the BOM said: -He/she took over the BOM duties in June 2023. -He/she had to close out a few accounts when he/she became the BOM. -Resident #75's account was one of the accounts he/she had to close out. -He/she sent Resident #75 the balance of his/her funds on 7/24/23 (119 days after the resident left the facility). 2. Review of Resident #76's medical record showed: -The resident was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-11 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure wound treatment orders were complete on the physician's order sheet; to ensure the wound vacuum (wound vac a device that uses negative pressure to help heal wounds due to the negative pressure created by the wound vac pulls fluid and infection out of the wound, encouraging the wound to heal faster) was stored to prevent cross contamination; and to include care plan interventions for wound care for one sampled resident (Resident #175); and to effectively communicate and educate the reason for Enhanced Barrier Precautions (EBP-is an approach of targeted gown and glove use during high contact resident care activities, designed to reduce transmission of S. aureus and Multiple Drug Resistant Organism (MDRO) for one sampled resident (Resident #6) out of 19 sampled residents. The facility census was 66 residents. Review of the Center for Disease Control (CDC) web article, dated 7/27/22, titled Healthcare Associated Infections showed:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-11 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to obtain wound treatment orders to the resident's heel and apply physician ordered treatment for one sampled resident (Resident #56) who was readmitted to the facility with open areas to his/her buttock out of 19 sampled residents. The facility census was 66 residents. 1. Review of Resident #56's Face Sheet showed he/she was admitted on [DATE], with diagnoses including urinary tract infection, muscle weakness, pain, heart failure, low iron, high blood pressure, arthritis, edema (fluid in the tissues), fall history, and pressure sores (areas of damage to your skin and the tissue underneath from prolonged pressure on the skin). Review of the resident's admission Minimum Data Set (MDS-a federally mandated assessment tool to be completed by facility staff for care planning) dated 5/1/23, showed the resident: -Needed extensive assistance with bed mobility, transfers, bathing, toileting and was incontinent of bowel and bladder. -Was at risk for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to accurately complete a comprehensive fall investigation that included root cause and preventive interventions; to accurately document the resident's fall status on the Minimum Data Set (MDS, a federally mandated assessment tool to be completed by facility staff for care planning); to update the resident's care plan to show the preventive interventions after the fall for one sampled resident (Resident #53); and to ensure a safe mechanical lift transfer by not ensuring wheelchair brakes were locked for one sampled resident (Resident #10) out of 19 sampled residents. The facility census was 66 residents. Review of the facility's Fall policy and procedure dated 10/24/22, showed: -Following each resident fall, the licensed nurse will complete an incident report and perform a post fall assessment and investigation. -Following each resident fall, the Interdisciplinary Team (IDT) Falls Committee will review the post fall assessment within 72 hours…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-11 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to obtain a physician's order for self-administration of catheter (a thin, flexible catheter used especially to drain urine from the bladder by way of the urethra) care; to assess the resident's ability and capacity for self-care of his/her catheter; and to update the care plan for one sampled resident (Resident #69), out of 19 sampled residents. The facility census was 66 residents. Review of the facility's Catheter policy and procedure dated 10/24/22, showed each resident who was incontinent of urine was identified, assessed and provided appropriate treatment and services to achieve or maintain as much normal urinary function as possible; a resident with or without a catheter, received the appropriate care and services to prevent infections to the extent possible. Regarding daily care it showed: -Wash hands and glove prior to handling the catheter, drainage system or bag. -Check the perineum (the tiny patch of sensitive skin between your genitals and anus) and urinary meatus (external orifice of the urethra,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-11 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure weight loss was reviewed, dietary recommendations were put into place, the physician was notified of weight loss, and the care plan was accurate and reflected the resident's current health status for two sampled residents (Resident #6 and #39); the facility failed to provide alternative meal menu to bed bound residents and ensure to monitor food preference for one sampled resident (Resident #39) who was at risk for weight loss and diabetic ketoacidosis coma (a serious condition that can lead to diabetic coma or even death) out of 19 sampled residents. The facility census was 66 residents. Review of the facility's policy, titled Assessment and Management of Resident Weights dated October 22, 2022, showed: -Staff were to obtain weights upon admission and readmission, weekly for four weeks, then monthly. -Staff were able to weigh residents more frequently at the discretion of the licensed nurse or Interdisciplinary Team (IDT). -Staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-11 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to properly store and replace the oxygen nasal cannula/tubing (used to deliver oxygen through the resident's nose) and nebulizer mask/tubing (used for aerosol breathing treatments) and humidifiers (adds water to the oxygen to prevent dryness, used for resident comfort) in a manner to prevent the spread of infection for one sampled resident (Resident #6) and two supplemental residents (Resident #34 and #63) out of 19 sampled residents and 10 supplemental residents. The facility census was 66 residents. Review of the facility's policy, titled Oxygen Administration dated 10/24/22, showed all oxygen tubing, humidifiers, masks, and nasal cannulas used to deliver oxygen: -Were to be changed weekly. -Were to be stored in a plastic bag to protect the equipment from dust and dirt when not in use. Review of the facility's policy, titled Medication Administration Nebulizers dated 1/2023, showed: -The nebulizer mask was to be rinsed and disinfected per…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-11 · tag F0740 — failed to provide behavioral / mental-health care — isolatedEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. Review of Resident #49's face sheet showed he/she admitted to the facility with the following diagnoses: -Unspecified Dementia (a progressive organic mental disorder characterized by chronic personality disintegration, confusion, disorientation, stupor, deterioration of intellectual capacity and function, and impairment of control of memory, judgement, and impulses). -Bipolar Disorder (a disorder associated with episodes of mood swings ranging from depressive lows to manic highs). -Mood Disorder due to known Psychological Condition. Review of the resident's Treatment Administration Record (TAR) dated July 2023 showed the resident exhibited anti-psychotic medication side effects at the following times: -On 7/6/23 during the day shift. -On 7/7/23 during the day shift. -On 7/13/23 during the day shift. -On 7/14/23 during the day shift. -On 7/20/23 during the day shift. -On 7/29/23 during the night shift. Review of the resident's quarterly MDS dated [DATE] showed: -The resident was severely cognitively impaired.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2022-02-16 · tag F0838 — failed to assess facility resources and resident needs — widespreadConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to update the facility assessment annually and as needed and to ensure COVID 19 (a new disease caused by a novel (new) coronavirus) information was included in the assessment to determine resources necessary to meet the needs of the residents. The facility census was 53 residents. A policy for the Facility Assessment was requested and not provided. 1. Record review of facilities Facility assessment dated [DATE] showed: -It had not been updated. -It did not identify the needed space, equipment, assisted technology, communication devices, or other material resources that were needed to provide the required care and services to the residents. -It did not include an evaluation of the overall number of facility staff needed to ensure a sufficient number of qualified staff were available to meet the resident's needs. -It did not address COVID-19. -It did not reflect any COVID 19 resident population. -It did not address the needed staff competencies for COVID…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2022-02-16 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to use appropriate infection control procedures to prevent cross-contamination during blood glucose testing when staff did not clean the glucometer correctly, use barrier and sat glucometer on resident use items for six sampled residents (Residents #32, #8, #25, #30, #4, and #42); facility failed to use acceptable infection control measures while providing wound care when staff did not sanitize scissors, put supplies on surfaces without barriers, and did not perform hand hygiene between glove changes for two sampled residents (Resident #22 and #20) out of 15 sampled residents; failed to maintain tuberculosis (TB-a communicable disease that affects especially the lungs, that is characterized by fever, cough, difficulty in breathing, abnormal lung tissue and function) testing records for one employee (Employee #2) out of ten sampled new employees, and failed to provide daily resident assessments for COVID-19 (a new disease caused by a novel…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-02-16 · tag F0567 — failed to protect residents' money held by the home — patternHonor the resident's right to manage his or her financial affairs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to distribute interest (money paid regularly to depositors of money at a financial institution a particular rate) for residents who allowed the facility to manage their resident funds during the months of December 2021 and January 2022. This practice potentially affected 11 residents who allowed the facility to manage their funds. The facility census was 53 residents. 1. Record review of the facility's trust Transaction History dated December 2021 and January 2022, showed no interest was paid for residents in December 2021 and in January 2022. During an interview on 2/16/22 10:29 A.M., the Business Office Manager (BOM) said: - Without bank statements (which were not available to the BOM until February 17, 2022) it was difficult to determine what amount of interest should have been paid to residents in 12/2021 and 1/2022. - It would be easier to allocate interest to each resident with current bank statements. During a phone interview on 2/18/22 at 9:22 A.M., the Corporate Accounts Receivable Supervisor said: - The accounts for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-02-16 · tag F0568 — patternProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to procure reconciled (a process that takes place when the deposits, credits and interest that are on record but were not accounted for on the final bank statement, are added to the final amount on the bank statement, then checks and charges that are on record, but were not listed on the bank account statement, are subtracted from the adjusted final amount) bank statements for the months of December 2021 and January 2022. This practice potentially affected 11 residents who allowed the facility to manage their funds in the resident trust system. The facility also failed to maintain a record of any receipt that would have been given to the entity for two deposits of $100.00 each into the account of one resident (Resident #30) on 12/8/21. The facility census was 53 residents. 1. Record review of resident fund records showed the absence of reconciled bank statements for the months of December 2021 and January 2022. During an interview on 2/16/22 at 9:48 A.M., the Admission's Coordinator (who once worked as the former Business…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-02-16 · tag F0570 — patternAssure the security of all personal funds of residents deposited with the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to submit the new bond (an insurance agreement pledging that one entity will become legally liable for financial loss caused to another by the act or default of a third person) for approval to the Division of Regulation and Licensure (DRL). This practice potentially affected 11 residents who have allowed the facility to manage their resident funds. The facility census was 53 residents. 1. Record review of the Bond Rider dated 1/1/22, showed: - The effective date was 1/1/22. - A signed statement which stated: Bond Insurance Company A has caused this instrument to be signed by its duly authorized Attorney-in Fact (a person who is authorized to act on behalf of another person, usually to perform business or other official transactions) on 12/21/21. Record review of the Nursing Home Surety Bond dated 1/1/22 showed: - Bond Insurance Company A is authorized to transact surety business in the state of Missouri for the use and benefit of injured persons in the aggregate penalty of $35,000.00. - This bond shall be continuous until…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-02-16 · tag F0607 — failed to have anti-abuse policies — patternDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure three prospective applicants for employment (Employees # 1, #6 and #7) out of 10 sampled new employees had documented proof of a Federal Indicator Check through the Nurse Aide (NA) Registry prior to employment and to specify in their Employment Screening policy that all prospective employees, not just those applying for the position of Nurse Assistant or Certified Nursing Assistant (CNA), would require a Federal Indicator Check through the NA Registry. The facility census was 53 residents. Record review of the facility's Employment Screening policy, revised 2/20/15 showed: -In accordance with State and Federal regulations this facility will not knowingly hire, contract or retain any individual that is ineligible to work in a healthcare facility or excluded from participation in the Medicare or Medicaid program. Prior to an employment decision to hire a prospective applicant the facility will: -Initiate a reference check from all previous employers. -Obtain a background check at least two days prior to scheduled…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-02-16 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure bathing was completed per preferences to keep three sampled residents (Resident #12, #30, and #25) clean and odor free out of 15 sampled residents. The facility census was 53 residents. Record review of the facility's Shower/Tub Bath policy revised 10/2010 showed: -The purpose of this procedure was to promote cleanliness, provide comfort, and observe the residents' skin condition. -The staff should document the date and time the shower/tub bath was performed. -All assessment data of the residents' skin observed during the shower. -If the resident refused the bath and reason. -The signature and title of the person recording the data. -Notify the supervisor if the resident refused a shower/tub bath. 1. Record review of Resident #12's admission Record showed he/she was admitted to the facility on [DATE] and had the following diagnoses: -Alzheimer's disease (a slowly progressive disease of the brain that is characterized by impairment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-02-16 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — patternProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to monitor a resident's pressure injury (localized injury to the skin and/or underlying tissue usually over a bony prominence, as a result of pressure, or pressure in combination with shear and/or friction) by failing to complete weekly skin and/or wound assessments for three sampled residents (Residents #22, #20, and #35) out of 15 sampled residents. The facility census was 53 residents. Record review of the facility's Prevention of Pressure Injury policy dated September 2013 showed: -The facility should have a system/procedure to assure assessments are timely and appropriate and changes in condition are recognized, evaluated, reported to the practitioner, physician, and family, and addressed. -Routinely assess and document the condition of the resident's skin per Weekly Skin Integrity form for any signs and symptoms of irritation and breakdown. Record review of the facility's Wound Care policy dated September 2013 showed: -The following…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-02-16 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — patternProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to complete urinary catheter (a tube passed through the urethra into the bladder to drain urine) care each shift as ordered by the resident's physician resulting in the resident with a history of Urinary Tract Infections (UTI - an infection in one or more of structures in the urinary system) developing a UTI; failed to ensure the urine graduate was clean, replaced in a timely fashion and placed on a barrier, for one sampled resident (Resident #22); failed to ensure urinary catheter care was provided according to standards of practice for two sampled residents (Residents #22 and #38), and failed to ensure one sampled resident (Resident #25) received incontinence care using hand hygiene to prevent urinary tract infection, out of 15 sampled residents. The facility census was 53 residents. Record review of the facility's Catheter Care, Urinary policy dated 10/17 showed: -The following information should be recorded in the resident's medical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-02-16 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to obtain a Bureau of Narcotics and Dangerous Drugs license after a change of ownership. This had the potential to affect all residents who used controlled substances (a drug or other substance that is tightly controlled by the government because it may be abused or cause addiction), and to ensure the controlled medications were counted and documented at the beginning of each shift and at the end of each shift to ensure the accuracy of the distribution and use of the controlled medications. This had the potential to affect all residents who used controlled medications in the facility. The facility census was 53 residents. A policy was requested related to controlled substance license but was not received by the facility. Narcotic shift change policy requested but not received by the facility as of 2/16/22. 1. Record review of the facility's Report of Change form from the Missouri Department of Health and Senior Services (DHSS) dated 1/10/22 showed: -The facility had a change of ownership on 1/1/22. -A change of operator was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-02-16 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to maintain the kitchen floors under the food preparation table, the ice machine and the floors in the dry goods storage are free of grime and food debris; failed to label dry food storage containers with foods that were not easily identifiable with the name of that food; failed to discard boiled eggs that had been in the walk-in refrigerator for more than seven days; failed to maintain the juice machine free of mold in the inner parts of the juice machine; failed to ensure there was an air gap (is the unobstructed vertical space between the water outlet and the flood level of a fixture) between the drainage hose from the ice machine and the floor drain underneath the ice machine to prevent accidental backflow; failed to maintain the cutting board free of numerous nicks and grooves which rendered the cutting board not easily cleanable; failed to maintain the sprinkler head above the dishwasher area and the upper walls next to the range hood, free of a buildup of dust. This practice potentially affected 53…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-02-16 · tag F0840 — patternEmploy or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to update written contracts for the use of outside resources after a change of ownership occurred. The facility census was 53 residents. A policy was requested related to use of outside resources and the facility did not have a policy related to this. 1. Record review of the facility's Report of Change form from the Missouri Department of Health and Senior Services (DHSS) dated 1/10/22 showed: -The facility had a change of ownership on 1/1/22. -A change of operator was effective 1/1/22. -The new operator was a limited liability company. Record review of the Dialysis Services Agreement showed: -A contract for dialysis (dialysis (process of cleansing the blood by passing it through a special machine - necessary when the kidneys are not able to filter the blood) services. -The contract was entered into agreement on 3/9/09 with the facility. -There was no updated contract related to the change of ownership. Record review of the Laboratory Services Agreement contract showed: -A contract for laboratory services. -The contract was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-02-16 · tag F0925 — failed to control pests — patternMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to maintain the overhangs in the attic areas of over 300 and 400 Hall free of opening that could let pests in. This practice potentially affected 31 residents who resided in the 300 and 400 halls. The facility census was 53 residents. 1. Observations with the Maintenance Director on 2/14/22, showed: -At 11:04 A.M., an opening was that was 41 inches (in.) long and about 3 in. wide, present opening at the 400 Hall attic area overhang, that could potentially let pests in and two birds' nests were present in the 400 hall overhang area. -At 11:18 A.M., two openings that were 41 in. long and about 3 in. long that could lest pests in, were present at the overhang are of 300 Hall. During an interview on 2/15/22 at 4:14 P.M., the Maintenance Director said birds' nests are a very rare occurrence so maybe he/she checked for bird's nests once per year. Record review of the 2017 Food and Drug Administration (FDA) Food Code, showed the following: Chapter 6-202.15 Outer Openings, Protected. (A) Except as specified in paragraphs…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-02-16 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure periodic education and evaluation for one sampled resident's (Resident #17) ability to self-administer insulin (injections of the hormone that regulates blood sugar levels) and Accu-Checks (blood sugar meter which measures blood sugar via inserted one-time-use strips - a lancet, i.e. a sharp device is used to prick a finger in order to allow a small amount of blood to be placed onto the strip in the monitor onto which a small amount of blood is squeezed after pricking a finger with a sharp device) out of 15 sampled residents. The facility census was 53 residents. Record review of the facility's Self-Administration policy, revised December 2016 showed: -Residents have the right to self-administer medications if the interdisciplinary team has determined that it is clinically appropriate and safe for the resident to do so. -As a part of their overall evaluation, the staff and practitioner will assess the resident's mental and physical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-02-16 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to maintain stand up lift A without a crack in the base that a resident would stand up on and to maintain stand-up lift B without a buildup of grime and debris on the base. This practice potentially affected three residents in the facility who depend on stand-up lifts for transfers. The facility census was 53 residents. 1. Observation with the Maintenance Director on 2/14/22 at 1:25 P.M., showed a 2 inch crack that was present in the base of the stand-up lift A. During an interview on 2/14/22 a 1:26 P.M., the Maintenance Director said he/she did not know who was in charge of ordering parts for the stand-up lift. During an interview on 2/14/22 at 3:13 P.M., Certified Nursing Assistant (CNA) C said he/she used the lift earlier that day and did not notice the crack. During an interview on 2/14/22 at 3:27 P.M., the Care Plan Coordinator and the Central Supply Coordinator both said they expected employees to check the condition of the equipment before using it. During an interview on 2/15/22 at 4:15 P.M., the Maintenance Director…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-02-16 · tag F0637 — isolatedAssess the resident when there is a significant change in condition
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to accurately complete a significant change Minimum Data Set (MDS - a federally mandated assessment instrument completed by facility staff for care planning) assessment when the resident had a change in condition and was admitted to hospice services (a type of health care for end of life care) for two sampled residents (Resident #22 and Resident #24) out of 15 sampled residents. The facility census was 53 residents. Record review of the facility's policy Electronic Transmission of the MDS revised September 2010 showed: -All MDS assessments ( admission, annual, significant change, quarterly review) and discharge and reentry records will be completed and electronically encoded into our facility's MDS information system and transmitted to the Centers for Medicare and Medicaid Services (CMS) Quality Improvement and Evaluation System (QIES) Assessment Submission and Processing (ASAP) system in accordance with current Omnibus Budget Reconciliation Act (OBRA)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-02-16 · tag F0660 — isolatedPlan the resident's discharge to meet the resident's goals and needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide discharge planning including disposition of belongings and medications for one closed record resident (Resident #56) out of one closed record sampled. The facility census was 53 residents. 1. Record review of Resident #56's admission Record showed he/she was admitted to the facility on [DATE] for short-term rehabilitation services after a hospital stay for a knee replacement. Record review of the resident's admission Minimum Data Set (MDS-a federally mandated assessment tool required to be completed by facility staff for care planning) dated 11/18/21 showed the resident: -Was admitted to the facility on [DATE] for rehabilitation services. -Was returning to his/her home in the community after his/her rehabilitation services were completed. Record review of the resident's Care Plan dated 11/22/21 showed the resident was admitted for therapy and planned to return home with his/her spouse when therapy was completed. Record review of the resident's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-02-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to perform a safe transfer when the Certified Nursing Assistant (CNA) pulled a resident up by his/her pants to transfer the resident from a chair to a wheelchair for one sampled resident (Resident #24) who was at risk for falls out of 15 sampled residents. The facility census was 53 residents. Record review of the facility's Safe Lifting and Movement of Residents Policy revised December 2013 showed: -Resident safety, dignity, comfort and medical condition will be incorporated into goals and decisions regarding safe lifting and moving of residents. -Manual lifting of resident shall be eliminated when feasible. -Staff responsible for direct resident care will be trained in the use of manual (gait/transfer belts, lateral boards) and mechanical lifting devices. -Safe lifting and movement of residents is part of an overall facility employee health and safety program. -Provides training on safety, ergonomics and proper use of equipment. 1. Record…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-02-16 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the medication administration error rate was less than five percent (%). Two medication errors involving insulin (a hormone that helps glucose get into cells for energy) were detected out of 27 opportunities, resulting in a medication error rate of 7.41% affecting two sampled residents (Residents #25 and #42). The facility census was 53 residents. Record review of the facility's policy titled Insulin Administration dated September 2014 showed: -The type of insulin, dosage requirements, strength, and method of administration must be must be verified before administration. -The nurse shall notify the Director of Nursing (DON) Services and Attending Physician of any discrepancies. Review of medlineplus.gov shows approved subcutaneous (beneath the skin) injection sites were listed as: -Upper arm, at least 3 inches below the shoulder and 3 inches above the elbow on the back of the arm. -Outer side of upper thighs. -Belly area, below the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-02-16 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a significant medication error did not occur during the administration of insulin by administering the incorrect insulin, not providing food or beverage within 15 minutes of insulin administration, and/or administering insulin through the incorrect route for two sampled residents during the medication pass (Residents #25 and #42). The facility census was 53 residents. Record review of the facility's policy titled Insulin Administration dated September 2014 showed: -The type of insulin, dosage requirements, strength, and method of administration must be must be verified before administration. -The nurse shall notify the Director of Nursing (DON) Services and Attending Physician of any discrepancies. Review of medlineplus.gov shows approved subcutaneous (beneath the skin) injection sites were listed as: -Upper arm, at least 3 inches below the shoulder and 3 inches above the elbow on the back of the arm. -Outer side of upper thighs.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to AMA HOLDINGS — 13 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 1.6 | -0.6 vs chain |
| Health inspection | 2 of 5 | 2.3 | -0.3 vs chain |
| Staffing | 1 of 5 | 1.2 | -0.2 vs chain |
| Quality measures | 3 of 5 | 2.3 | +0.7 vs chain |
The other 12 homes this chain runs (chain average 1.6★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| MO OPERATION HOLDINGS DE SPE LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL | 99% | since 01/25/2024 |
| AMA HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 01/01/2022 |
| DEF HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 01/01/2022 |
| MARX, ASHER | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | NO PERCENTAGE PROVIDED | since 01/01/2022 |
| WOLF, JACQUES | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | NO PERCENTAGE PROVIDED | since 01/01/2022 |
| LANDON, KRYSTAL | Individual | W-2 MANAGING EMPLOYEE | — | since 01/30/2024 |
CMS files one row per role, so the 11 rows in the source record cover these 6 parties — each is shown once here with every role it holds. Nothing is omitted.
3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $1.4M paid to related parties — landlords or management companies under common ownership — equal to about 19% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MO
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Missouri Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 265645. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-03-14, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.