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Hudson Park Rehabilitation And Nursing Center

325 Northern Boulevard, Albany, NY 12204 · For profit - Limited Liability company · 169 certified beds · (518) 449-1100 Medicare & Medicaid certified

Call the home — (518) 449-1100 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0602) — cited Apr 2024
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • no federal fines or payment denials on record
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0602), cited Apr 2024
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • a high number of inspection citations overall (40) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (2/5)
  • its facility-reported quality-measure rating is low (1/5)
  • nursing-staff turnover (59%) runs well above the national median (45%)
  • its last standard health inspection was over 2 years ago — the star rating may not reflect current conditions

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 1 of 5

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
63 Shaker Rd · (518) 446-1850 · Call to confirm hours
Pharmacy
153 Central Ave · (518) 463-1362 · Call to confirm hours
Grocery
367 Livingston Ave · (518) 434-2254 · Call to confirm hours
Park
41 N 1st St · (518) 462-4972 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 1 of 5
Long-stay residentspeople who live here 2 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased15.9%14.1%15.4%typical
Long-stay residents who lose too much weight5.3%5.8%5.4%typical
Long-stay residents with a catheter left in their bladder1.1%0.5%0.9%worse
Long-stay residents with a urinary tract infection0.3%1.3%2.0%better
Long-stay residents with depressive symptoms2.5%19.5%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.2%0.1%better
Long-stay residents with falls causing major injury5.3%3.1%3.3%worse
Long-stay residents whose ability to walk worsened15.0%12.5%16.1%typical
Long-stay residents on antianxiety or hypnotic medication17.8%13.2%18.9%typical
Long-stay residents given the seasonal flu vaccine79.2%95.3%95.3%worse
Long-stay residents with pressure ulcers6.7%6.5%4.7%worse
Long-stay residents with worsening bladder/bowel control24.3%19.5%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table28.7%13.7%17.1%worse
Short-stay residents who newly got an antipsychotic medication1.5%1.2%1.4%typical
Short-stay residents given the seasonal flu vaccine60.0%78.8%79.4%worse
Short-stay residents rehospitalized after admission28.5%20.6%22.6%worse
Short-stay residents with an outpatient ER visit12.8%9.6%12.0%typical
Long-stay hospitalizations per 1,000 resident days2.201.701.67worse
Long-stay outpatient ER visits per 1,000 resident days2.191.361.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

38.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 81 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

38.8%U.S. median 51.5%
Got home and stayed home
11.0%U.S. median 10.7%
Went back to hospital
41.8%U.S. median 56.6%
Met the expected recovery
0.19U.S. median 0.31
Therapy hours / resident / day
0.08hours / resident / day
Physical therapy
0.09hours / resident / day
Occupational therapy
0.03hours / resident / day
Speech therapy

Met the expected recovery: 41.8% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 79 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.19 therapist hours per resident per day in 2026Q1 — more than 20% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 4% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF38.8%CMS range 26.2–49.151.5%Oct 2022–Sep 2024worse than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.0%CMS range 7.5–14.410.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge41.8%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge21.5%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge35.4%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting97.2%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.9%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened4.7%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization5.8%CMS range 3.3–9.07.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.711.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.41
RN hours/ resident / day
0.82
LPN hours/ resident / day
1.63
Aide hours/ resident / day
2.85
Total nurse hours/ resident / day
0.20
RN hoursweekends
59.3%
Total nursing turnover
38.1%
RN turnover

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.85 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.41 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.63 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.41 hrs/resident/day on weekends vs 3.03 on weekdays — 20% thinner on weekends — a notable drop. RN hours go from 0.49 to 0.20 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 59% is well above the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

12
deficiencies at the latest standard inspection (2024-06-12)
10
at the previous standard inspection (2021-11-05)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

This trend is not current. The most recent of these two inspections was over 2 years ago; the arrow describes what inspectors found then, not what the home is like now.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

40 citations, most serious first. The 10 most serious are shown; the remaining 30 are one tap away and print in full.

  • Potential for harm · Ecited before2024-06-12 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review, and interviews during a recertification survey, the facility did not ensure that each resident was treated with respect and dignity and cared for in a manner and in an environment that promoted maintenance or enhancement of his or her quality of life, recognizing each resident's individuality. Specifically, dining meals were served with disposable utensils in 1 (fourth floor) of 4 dining rooms; and for 1 (Resident #150) out of 3 residents reviewed, the facility did not ensure the resident was treated in a dignified manner by ensuring resident was fully clothed in common areas. This is evidenced by: Fourth Floor Dining Room During an observation on 6/07/2024 at 12:15 PM, seven residents were given plastic utensils for their meal. During a record review, no comprehensive care plans included the usage of plastic utensils at meals. During an interview on 6/10/2024 at 3:05 PM, Licensed Practical Nurse #4 stated that plastic utensils may be used for safety reasons and should be in the comprehensive care plan. During an interview on 6/10/2024 at 3:35…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-12 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interviews conducted during the recertification and abbreviated (Case # NY00323716) survey, the facility did not provide effective housekeeping and maintenance services on 4 of 4 resident units, the basement, and the facility grounds. Specifically, floors, window blinds, tables, ceiling light covers, room signs, and facility grounds were not clean or maintained. This is evidenced by: During observations on 6/04/2024 from 10:19 AM through 11:00 AM, 6/05/2024 at 11:45 AM, 6/07/2024 from 10:01 AM through 3:07 PM, and 6/11/2024 from 9:33 AM through 10:33 AM: Finding #1 Floors 1) On the fourth floor, the corridor floor and door thresholds were soiled with dirt and were sticky, the walls and doors were soiled with scrape, scuff, and smudge marks, and dead flies were found in the corridor ceiling lights. 2) The basement floor and the floors in the mechanical rooms on the second floor, third floor, fourth floor, and fifth floor were heavily soiled with dust and dirt. Finding #2 Window Blinds, Light Covers, Room Number Signs 3) Window blinds were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-06-12 · tag F0679 — failed to provide activities — pattern
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and interviews during a recertification survey, the facility did not ensure that it provided an ongoing program to support residents in their choice of activities, both facility-sponsored group and individual activities and independent activities, designed to meet the interests of and support the physical, mental, and psychosocial well-being of each resident, encouraging both independence and interaction in the community for 2 of 4 resident units reviewed for activities. Specifically, residents on 2 of 4 resident units were not provided with activities that met the residents' preferences and cognitive abilities. This is evidenced by: The Policy and Procedure titled Activities dated 2/14/2024 stated the facility would provide activities, social events, and schedules that were compatible with the resident's interests, physical and mental assessment, and overall plan of care. The Policy and Procedure stated activities were offered 7 days a week. Resident #15 Resident #15 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-12 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and staff interview during a Recertification Survey, the facility did not store, prepare, distribute, and serve food in accordance with professional standards for food service safety in the main kitchen and 4 of 4 kitchenettes. Specifically, the automatic dishwashing machine was not functioning properly, and areas of the main kitchen and unit kitchenettes were not clean. This is evidenced by: During observations of the main kitchen on 6/04/2024 at 9:06 AM, the following were observed: • Food contact equipment was being washed in the automatic dishwashing machine and the final rinse temperature was 150 degrees Fahrenheit; the information plate on the dishwashing machine stated that the final rinse is to be 180 degrees Fahrenheit. • The can opener holders, knife rack, kitchen floor in corners and along the wall, dry storage area wall behind the air handler and floor, locker room floor, and mop buckets were soiled with food particles, dirt, or grime. During observations on 6/04/2024 at 9:52 AM, the following were observed: • The refrigerator,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-06-12 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review, and interviews during a Recertification Survey, the facility did not maintain an infection control program designed to provide a safe, sanitary, and comfortable environment to help prevent the possible development and transmission of communicable infections for 2 of 4 care units. Specifically, the facility did not ensure staff appropriately used and discarded personal protective equipment. This is evidenced by: The Policy and Procedure titled, Infection Prevention and Control Policy last reviewed 5/2024, documented, An Infection Control Program is established and maintained to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable disease and infections. Important facets of infection prevention include educating staff and ensuring they adhere to proper technique and procedures. The Policy and Procedure titled, Personal Protective Equipment last revised 3/15/2023, documented, Training in the proper donning, use, and disposal od personal protective equipment is provided upon…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-06-12 · tag F0924 — pattern
    Put firmly secured handrails on each side of hallways.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interviews during a Recertification Survey, handrails were not maintained on 2 of 4 resident units. Specifically, handrails were not firmly secured and affixed to the corridor walls. This is evidenced by: During observations on 6/11/2024 from 9:33 AM through 10:33 AM, handrails were loose and not securely attached to the wall on the second-floor east corridor, fourth floor east corridor, and outside room [ROOM NUMBER]; additionally, the handrail end turn piece was missing from the handrail by room [ROOM NUMBER]. During an interview on 6/11/2024 at 10:30 AM, Director of Maintenance #1 stated that they would assign a maintenance worker to check and secure all handrails and install the turn piece. During an interview on 6/11/2024 at 2:44 PM, Administrator #1 stated the facility would audit the entire building and securely attach any loose handrails. 10 New York Codes, Rules, and Regulations 713-1.8(a)

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-12 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interviews during a Recertification survey, the facility did not ensure residents were assessed by an interdisciplinary team to determine their ability to safely self-administer medication when clinically appropriate for 1 (Resident #91) of 1 resident reviewed for medication administration. Specifically, Resident #91 was observed self-administering medications in their room without being evaluated as to whether they could safely do so. This is evidenced by: The facility policy titled, Medication Administration and last revised 6/01/2024, documented medications should be administered in a safe and timely manner, and as prescribed. Medications would not be left at the resident's bedside. Residents may self-administer their own medications only if the Physician, in conjunction with the Interdisciplinary Care Planning Team, had determined that they have the capacity to do so safely. Resident #91 was admitted to the facility with diagnoses of sepsis due to methicillin resistant staphylococcus aureus (a type of staph infection that can be resistant…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-12 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record review during the recertification survey, the facility did not thoroughly investigate or prevent further accidents for 1 (Resident #15) of 1 resident reviewed for accidents. Specifically, Resident #15 was found on the floor in their room on 6/01/2024 with a significant injury to their head. The facility did not thoroughly investigate the root cause to rule out abuse or neglect. This is evidenced by: Resident #15 was admitted to the facility with diagnoses of unspecified severity vascular dementia (loss of memory, language, problem-solving and other thinking abilities that are severe enough to interfere with daily life caused by decreased blood flow to the brain) without behavioral disturbance, chronic obstructive pulmonary disease (narrowing of airways in the lungs making it difficult to breathe), and Type 2 diabetes mellitus. The Minimum Data Set (an assessment tool) dated 4/15/2024 documented that the resident usually could be understood and could understand others. A Brief Interview of Mental Status indicated the resident had severe impairment in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-12 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and interviews conducted during a recertification survey, the facility did not ensure Comprehensive Care Plans were reviewed and revised based on changing goals, preferences, and needs for 3 (Residents #15, 20, and 524) of 36 residents reviewed for care plans. Specifically, the comprehensive care plan was not revised (a) for Resident #15 after they had a fall with significant injuries on 6/04/2024; (b) for Resident #20 to address the resident's oxygen administration requirements, and (c) for Resident #524 after the resident sustained a wound. This is evidenced by: A review of policy and procedure titled, Comprehensive Person-Centered Care Plans and last revised in February 2024, documented an Interdisciplinary Team, which included the resident or representative, develop and implement a Comprehensive Care Plan for each resident. Each resident's Comprehensive Care Plan would be consistent with the resident's right to participate in developing and implementing their…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-12 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and interviews during a Recertification Survey, the facility did not provide needed care and services that were resident centered and in accordance with professional standards of practice to meet each resident's physical, mental, and psychosocial needs for 1 (Resident #524) of 34 residents reviewed. Specifically, Resident #524 fell on 5/22/2024 and sustained a wound; the wound was not tracked, monitored or treated as the resident's wound was observed to be uncovered and larger than it was initially assessed to be at the time of the fall. This is evidenced by: Cross referenced to F657: Care Plan Timing and Revision The Policy and Procedure titled, Incident Report, Residents and last revised 03/05/2024, documented any bruises, cuts, lacerations, etc. sustained during a fall must have a size and description documented by the nurse and nursing staff should continue to monitor for any changes, injury, or effects of the incident. Resident #524 Resident #524 admitted to facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 30 citations
  • Potential for harm · D2024-06-12 · tag F0685 — isolated
    Assist a resident in gaining access to vision and hearing services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review conducted during a Recertification survey, the facility did not ensure that residents received proper treatment and assistive device to maintain hearing abilities for 1 (Resident #58) of 4 residents reviewed. Specifically, Resident #58 did not receive assistance with replacement of broken hearing aids and did not receive follow up Audiologist (a healthcare professional that manages hearing loss and balance disorders) visits for maintenance of hearing aids as recommended. This is evidenced by: Resident #58 was admitted with diagnosis of Unspecified osteoarthritis (degeneration of bone causing pain and stiffness), Impacted cerumen (ear wax), bilateral; Chronic obstructive pulmonary disease, unspecified (a condition involving constriction of the airways and difficulty or discomfort in breathing). The Minimum Data Set of 3/28/2024, documented resident was cognitively intact, could be understood, and understand others. During an observation and interview on 6/04/2024 at 1:50 PM, Resident #58 was noted to be very hard of hearing. Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-12 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and interviews during the Recertification Survey, the facility did not ensure that residents who required respiratory care were provided such care in a manner consistent with professional standards of practice, the comprehensive person-centered care plan, and the resident goals and preferences for 2 (Resident #20 and 98) of 3 residents reviewed. Specifically, Resident #s 20 and 98 oxygen therapy were not administered as ordered by the physician. This is evidenced by: The Policy and Procedure titled Oxygen Administration, last revised on 4/09/2024, documented the purpose of the procedure was to provide guidelines for safe oxygen administration. The procedure included that nursing staff should first verify the physician order for oxygen and then adjust the flow of oxygen as prescribed. Resident #20 Resident # 20 was admitted with diagnoses of Parkinson ' s Disease (disorder that affects the nervous system and the parts of the body controlled by the nerves); diabetes mellitus…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-04-25 · tag F0602 — failed to protect residents from theft of their belongings — pattern
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interviews during an Abbreviated survey (Case # NY00323479), the facility did not ensure residents were free from misappropriation of residents' property and free of exploitation for 3 (Resident #s 1, 2, and 3) of 3 residents reviewed. Specifically, for Resident #1 and #3, the facility failed to prevent forgery of the stolen checks which lead to the theft of the residents' personal funds. Specifically, for Resident #2, the facility did not ensure the resident had a secure location for their personal check book to prevent forgery of the resident's checks. Subsequently, leading to theft of the resident's personal funds, requiring Resident #2 to close their account to prevent further attempts of their funds being stolen from their checking account. This is evidenced by: The facility's policy and procedure titled, Misappropriation of Resident Property, last revised on 02/16/2024, was reviewed and indicated all reports of theft, unauthorized use or removal, embezzlement, or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Potential for harm · Ecited before2024-04-23 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and record review conducted during the abbreviated survey (NY00337430), the facility did not provide effective housekeeping and maintenance services on five (5) of 5 resident units. Specifically, the facility did not ensure that resident room, resident bathroom, common areas, and closets were clean; and furniture and walls were in good repair. This is evidenced by: The following observations were noted on 01/10/2024 from 9:50 AM through 3:30 PM and again on 04/03/2024 from 11:35 AM through 12:06 PM: Finding #1: Soiled Floors • Floors were soiled in corners and next to walls in resident room #s 201, 203, 213, 217, 221, 227 bathroom, 304, 316, 317, 317 bathroom, 401, 402, 427, 523, and 525 (behind loose coving baseboard). • Floors were soiled around wardrobes in resident room #s 407, 408, 409, 412, 418, 420, 421, and 422. • The bathroom shower floor drains were soiled with a black buildup in resident room #s 505, 513, and 522. • The bathroom floor in resident room [ROOM NUMBER]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-23 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews during an abbreviated survey (NY00336807), the facility did not ensure each resident's drug regimen must be free from unnecessary drugs. An unnecessary drug is any drug when used without adequate indications for its use for 1 (Resident #3) of 5 residents reviewed for unnecessary drugs. Specifically, Resident #3 was administered Resident #9's medication in error when the nurse became distracted. This is evidenced by: The Policy and Procedure titled, Medication Administration, revised 3/8/2024, documented medications shall be administered in a safe and timely manner, and in a way that ensured the resident's safety. Medications must be administered in accordance with the orders. Resident #3 The resident was admitted to the facility with diagnoses of diabetes, peripheral vascular disease (narrowed blood vessels reduce blood flow to the legs), and heart disease with heart failure. The Minimum Data Set (an assessment tool) dated 2/15/2024, documented the resident was cognitively intact, could be understood, and could understand others. The Medication…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-23 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews during an abbreviated survey (NY00336807), the facility did not ensure its residents were free of any significant medication errors for 1 resident (Resident #2) of 5 residents reviewed for significant medication errors. Specifically, Licensed Practical Nurse #6 applied a 50 microgram Fentanyl transdermal patch (a strong narcotic pain medication that could be absorbed through the skin by applying a patch on the skin) on the resident's arm. The resident was prescribed a Fentanyl 12.5 microgram transdermal patch. This is evidenced by: The Policy and Procedure titled, Medication Administration, revised 3/08/2024, documented medications should be administered in a safe and timely manner, and in a way that ensured the resident's safety. Medications must be administered in accordance with the orders. The individual administering the medication must check the label 3 times to verify the right medication, right dosage, right time, and right route of administration before giving the medication. Resident #2 Resident #2 was admitted to the facility with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-01 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and facility record review during an abbreviated survey (Case #NY00277162), the facility did not ensure that all alleged violations involving abuse, neglect, exploitation or mistreatment, including injuries of unknown source and misappropriation of resident property, are reported immediately, but not later than 2 hours after the allegation is made, if the events that cause the allegation involve abuse or result in serious bodily injury, or not later than 24 hours if the events that cause the allegation do not involve abuse and do not result in serious bodily injury, to the administrator of the facility and to other officials (including to the State Survey Agency and adult protective services where state law provides for jurisdiction in long-term care facilities) in accordance with State law through established procedures for 1 (Resident #2) of 3 residents reviewed for injuries of unknown origin. Specifically, for Resident #2, the facility staff did not ensure to report a serious bodily injury of unknown origin within 2 hours of an allegation when on 5/14/2023 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-31 · tag F0925 — failed to control pests — pattern
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interviews during abbreviated survey (NY00308571)dated 08/08/23 through 08/31/23 the facility did not maintain a pest-free environment and an effective pest control program one (1) of 6 resident units and the main kitchen. Specifically, the floors in the main kitchen electrical closets were heavily soiled with dirt and food particles, and dead cockroaches were found in the insect glue traps found therein. Additionally, the pest control vendor report dated 08/08/23 documented that insect traps were placed in resident room #s 510, 511, 513, and #515, however insect traps were not found in resident room #s 510, 511, 513, and #515 on survey. This is evidenced as follows: The document titled Mohawk Valley Pest Control, Inc. Service Report documented that the facility had been treated for cockroach activity approximately every one to 2 weeks from 10/04/22 through 08/08/23. The document titled Pest Sighting Log dated 12/02/21 through 08/06/23, documented that within the past 9…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2021-11-05 · tag F0655 — pattern
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record review during a recertification survey, the facility did not develop and implement a baseline care plan for each resident that included the instructions needed to provide effective and person-centered care of the resident that met professional standards of quality care for 8 (Resident #'s 37, 43, 54, 64, 98, 116, 143, and #293) of 17 residents reviewed for baseline care plans. Specifically, for Resident #'s 54, 64, 143, and # 293, the facility did not ensure a baseline care plan was developed or completed within 48 hours of the resident's admission and for Resident #'s 37, 43, 98, and #116, the facility did not ensure the baseline care plans included the minimum healthcare information necessary to properly care for the resident. This is evidenced by: The facility Policy and Procedure titled Comprehensive Care Plans last revised 6/20/2020, documented all residents admitted to HPRNC will have baseline care plans initiated within 48 hours of admission. The plan of care developed will be based on individual and specific assessed risks, medical diagnosis,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-11-05 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interviews conducted during a recertification survey, the facility did not ensure each resident was treated in a dignified manner for one (1) (Resident #90) of two (2) residents reviewed. Specifically, for Resident #90, the facility did not ensure staff were able to access and enter the resident's bathroom to assist the resident with toileting. This is evidenced by: Resident #90: The resident was admitted to the facility with the diagnoses of chronic obstructive pulmonary disorder, depression and muscle weakness. The Minimum Data Set (MDS-an assessment tool) dated 10/15/2021, documented the resident was without cognitive impairment, was able to understand and be understood. The MDS documented the resident required extensive assistance for toileting, transferring and dressing and supervision for personal hygiene. The MDS documented the resident had no falls since admission or the prior assessment. The Policy and Procedure (P&P) titled Dignity revised on 4/2020, documented each resident would be cared for in a manner that promotes and enhances his or her sense…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-11-05 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews during the recertification survey, the facility did not ensure to immediately consult with the resident's physician when there was a need to alter treatment significantly for 1 (Resident #38) of 3 residents reviewed for hospitalizations. Specifically, for Resident #38, the facility did not ensure the physician was notified when two physician ordered medications, Pregabalin (used to treat nerve and muscle pain and can also treat seizures) and Modafinil (used to promote wakefulness), were not available for administration upon the resident's re-admission to the facility. This is evidenced by: The Policy and Procedure (P&P) titled Admission/readmission Medication Orders dated 12/18/2019, documented upon review and approval of the hospital discharge medication list and discharge summary by the facility provider, if a medication was not available for the next dose the physician needed to be made aware for new orders at their discretion and a corresponding note would be placed in the EMR (electronic medical record). Resident #38: Resident #38 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-11-05 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interview during the recertification survey, the facility did not provide effective housekeeping and maintenance services. Specifically, floors were not clean on 3 of 4 resident units and baseboards were missing on the 4th floor resident unit. This is evidenced as follows. The floors were spot checked on 11/03/2021 at 11:15 AM, revealing that the floors at the base of door frames and the areas by the corners of resident room #'s 203, 209, 211, 216, 220, 222, 225, 226, 400, 403, 404, 407, 410, 413, 415, 418, 420, 500, 506, 508, 513, and #516 were soiled with a brownish build-up, and baseboards were missing in the hallways and dining room of the 4th floor resident unit. The Corporate Clinical Consultant stated on 11/03/2021 at 2:50 PM, that the facility had a written plan to address the environmental concerns in the residents' rooms, but the Director of Maintenance resigned, and the issues were not addressed. The Administrator stated in an interview on 11/04/2021 at 9:30 AM, that the facility will audit the floors in resident rooms to ensure that they…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-11-05 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review during the recertification survey, the facility did not ensure all alleged violations of abuse, neglect and mistreatment, including injuries of unknown source were thoroughly investigated for 1 (Resident #'s 56) of 3 resident's reviewed for skin conditions. Specifically, for Resident #56, the facility did not ensure bruises of unknown origin on the resident's bilateral (both) inner thighs were investigated to rule out abuse, mistreatment, or neglect. This is evidenced by: The Policy and Procedure (P&P) titled Abuse Prevention dated 5/21/2019, documented the facility identified events that may indicate abuse or neglect such as suspicious bruising, occurrences, patterns, or trends that may constitute as abuse and used this information to guide the investigation. The P&P documented the facility investigated different types of incidents as they occur. All incidents of potential abuse, neglect, misappropriation of resident property would be investigated. Resident #56: Resident #56 was admitted to the facility with the diagnoses of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-11-05 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview during the recertification survey the facility did not ensure comprehensive care plans (CCP) were developed and implemented for each resident consistent with the resident rights and that included measurable objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs for 6 (Resident #'s 38, 41, 46, 56, 85, and #96) of 30 residents reviewed for Comprehensive Care Plans (CCPs). Specifically, for Resident #38, the facility did not ensure the CCP included care plans to address the resident's pain and diagnoses of heart disease, diabetes, and seizures; for Resident #41, the facility did not ensure a care plan was developed for the resident's risk of elopement, for Resident #46, the facility did not ensure a care plan was developed that addressed communication; for Resident #56, the facility did not ensure the CCP addressed the bruises on the residents bilateral inner thighs; for Resident #85, the facility did not ensure CCP's were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-11-05 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interviews during the recertification survey and an abbreviated survey (Case #NY00285383), the facility did not ensure that residents receive treatment and care in accordance with professional standards of practice for 1 (Resident #41) of 12 residents reviewed for accidents. Specifically, for Resident #41, the facility did not ensure appropriate interventions were implemented and care planned for after Resident #41 was identified as an elopement risk on 7/31/2021. Subsequently, Resident #41 successfully eloped from the facility on 10/24/2021. This is evidenced by: The facility policy titled Elopement Prevention and Safe Wandering last revised 1/1/2018 documented at admission/readmission, quarterly, annually, and with significant changes the Unit Manager/designee will assess each resident using the Elopement Risk/Leaving Against Medical Advice (AMA) assessment form. This form is designed to assess each resident's level for elopement/unsafe wandering and help in developing and documenting care plan interventions. Based on the resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-11-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and staff interview during the recertification survey, the environment was not free from accident hazards over which the facility has control. Specifically, end caps were missing from the handrails in the hallways on 2 of 4 resident units. This is evidenced as follows. On 11/01/2021 at 1:15 PM, an inspection of facility hallways revealed that the endcaps were missing from the handrails exposing sharp metal edges in the hallway on the 2nd floor resident unit by resident room #'s 219, 220, and #225, and on the 5th floor resident unit by resident room [ROOM NUMBER]. The Regional Corporate Housekeeping Director stated in an interview on 11/01/2021 at 2:45 PM, that the facility will repair the handrails and order a spare supply of endcaps. The Administrator stated in an interview on 11/04/2021 9:20 AM, that the facility installed new end caps on 11/02/2021 and will monitor the hallways on resident units to ensure that the end caps are not removed. 10 NYCRR 415.12(h)(1)

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-11-05 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview during the recertification survey, the facility did not ensure a policy was developed, maintained, and implemented for the monthly medication regimen review (MRR) process that addressed the time frames for the different steps in the process. Specifically, the facility did not ensure the MRR policy included time frames for the steps a pharmacist must follow when an identified irregularity requires immediate action to protect the resident and prevent the occurrence of an adverse drug event. This is evidenced by: The facility policy titled Pharmacy Consulting and Medication Regimen Reviews initiated 1/1/2011, and last revised 12/2017 documented, the expectation is for all pharmacy recommendations to be addressed on or prior to the physician visit following the recommendation but no later than 60 days from the date written. In the event a recommendation must be addressed by medical staff immediately (a potentially significant clinical concern) a call will be made to speak with staff directly. The staff will contact the medical provider who will be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-11-05 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interviews during the recertification survey, the facility did not ensure medical records were maintained in accordance with accepted professional standards and practices that were accurately documented for 2 (Resident #'s 56 and 64) of 3 residents reviewed for skin conditions. Specifically, for Resident #'s 56 and 64, the facility did not ensure the residents' weekly skin checks accurately documented bruises observed on the residents. This was evidenced by: The Policy and Procedure (P&P) titled Skin Checks Policy last revised 1/5/2018, documented it was the responsibility of the Licensed Practical Nurse (LPN) to observe skin integrity every shower/bath day and to report any new skin breakdown to the Nurse Manager/Nursing Supervisor. The P&P titled Documentation last revised 2/1/2019, documented all observations must be documented in the resident's clinical records, all incidents, accidents, or changes in the resident's condition must be recorded, and staff were to chart any other information that was pertinent to the resident's condition.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2019-06-28 · tag F0692 — failed to prevent malnutrition and dehydration — pattern
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interviews during the recertification survey, the facility did not ensure acceptable parameters of nutrition were maintained for 4 (Resident #'s 18, 54, 95 and #104) of 4 residents reviewed for nutrition. Specifically, for Resident #'s 54 and 104, the facility did not ensure nutritional assessments were completed timely, did not ensure the physician was notified of weight changes in a timely manner, and did not ensure nutrition care plans included person-centered approaches to maintain acceptable parameters of residents' nutritional status. Specifically, Resident #18 the facility did not ensure that it identified that the resident was not taking in an adequate amount of fluids. Specifically, for Resident #95, the facility did not ensure the resident's weight and intake was consistently monitored. This is evidenced by: The Policy and Procedure (P&P) titled Nutritional Assessment dated 1/18, documented the Dietician would assess all residents' nutritional needs upon…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2019-06-28 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interview during the recertification survey, the facility did not store, prepare, distribute or serve food in accordance with professional standards for food service safety. Toxic chemicals are to be labeled, ready-to-eat foods may only be handled with sanitary food service gloves (gloves) or utensils and food preparation equipment preparation areas are to be kept clean. Specifically, food contact and non-food contact equipment and floors in the main kitchen and resident unit satellite kitchenettes were not clean, and toxic chemicals were not labeled. This is evidenced as follows. The main kitchen and the unit nourishment kitchens were inspected on 06/24/2019 at 8:42 AM. In the main kitchen, the table mixer, worktables, shelving, refrigerator door gaskets, and the floor fan were soiled with food particles. One spray bottle located on the shelf below the chemical worktable was not labeled. On the unit nourishment kitchens, the floors below refrigerators, refrigerator door handles, and drawer handles were soiled or sticky to the touch. During…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2019-06-28 · tag F0814 — failed to dispose of garbage properly — pattern
    Dispose of garbage and refuse properly.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and staff interview during the recertification survey, the facility did not dispose of garbage and refuse properly. Specifically, the trash compactor was not clean. This is evidenced as follows. The trash compactor area was inspected on 06/24/2019 at 10:05 AM. Litter and a brown, white, and yellow liquid were found below and on the ground down grade of the trash compactor. The Director of Maintenance stated in an interview conducted on 06/24/2019 at 10:05 AM, that the seal around the bottom of the compactor may be leaking. The compactor company was contacted about 3 months ago, but have not yet made repairs. 10 NYCRR 415.14(h)

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2019-06-28 · tag F0925 — failed to control pests — pattern
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation record review, and staff interview during the recertification survey, the facility did not maintain a pest-free environment and an effective pest control program. Specifically, the facility has not maintained an adequate pest control program as evidenced by multiple sightings of drain flies. This is evidenced as follows. The main kitchen was inspected on 06/24/2019 at 8:42 AM. Small drain flies were noted amongst and around the dishwashing machine area. The pest control vendor monthly service reports and the main kitchen pest-control sighting logs dating from January 2019 were reviewed on 06/24/2019. These documents revealed that kitchen staff noted they themselves, not a professional pest control vendor, treated for drain flies dating from 01/11/2019. The Director of Maintenance state in an interview on 06/24/2019 at 3:10 PM, that though dietary treats the kitchen drains themselves, he had shown the vendor the kitchen pest-control sighting logs. He will follow-up with the vendor to treat for drain flies in the main kitchen. 10 NYCRR 415.29(j)(5)

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-06-28 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review, and interviews during a recertification survey the facility did not ensure that it treated each resident with respect and dignity and cared for each resident in a manner and in an environment that promoted, maintained or enhanced his or her quality of life, recognizing each resident's individuality for one (1) of five (5) dining rooms. Specifically, the facility did not ensure residents were treated with dignity during dining. This is evidenced by: The following observations were made in the 5th floor dining room: -06/24/19 at 9:42 AM, the last 2 residents served breakfast were served on Styrofoam plates and plastic ware. -06/25/19 at 1:24 PM, 7 residents were eating off Styrofoam plates, and 8 residents were drinking from using Styrofoam cups. -06/26/19 at 8:19 AM, Resident #179 was sitting at a table in the dining room with an 8-ounce glass of a chocolate drink spilled on the table in front of her. On 2 occasions, 2 different Dietary Aids (DAs) approached the resident to give her other items, but neither cleaned up the spill. A DA opened a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-06-28 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews during a recertification survey, the facility did not ensure residents were free from physical restraints imposed for purposes of discipline or convenience for 1 (Resident #54) of 1 resident reviewed for restraints. Specifically, for Resident #54, the facility did not ensure a physician order was obtained for the use of a zip-back jumpsuit as a physical restraint and did not ensure a physical restraint care plan was developed. This is evidenced by: Resident #54: The resident was admitted to the facility on [DATE], with vascular dementia with behavioral disturbance, lattice degeneration of retina, and periodic headache syndrome. The Minimum Data Set (MDS) dated [DATE], documented the resident had severely impaired cognition, could understand others and could make himself understood. The Policy and Procedure (P&P) titled Restraint Use dated 08/18, documented the physician had to be contacted to report the application of the device with the reason, the Registered Nurse (RN)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-06-28 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and interviews during a recertification survey the facility did not ensure that a resident with a pressure ulcer received the necessary treatment and services, consistent with professional standards of practice, to promote healing and prevent infection for one (Resident #95) of three residents reviewed for pressure sores. Specifically, for Resident #95, the facility did not ensure infection control practices were maintained during a dressing change. This is evidenced by: Resident #95: The resident was admitted to the nursing home on [DATE], with diagnoses of cerebrovascular accident with hemiplegia (one sided paralysis), aphasia (inability to speak) and heart failure. The Minimum Data Set (MDS- an assessment tool) dated 5/2/19, assessed the resident as having intact cognitive skills for daily decision making and that the resident understood and was usually understood by others. It documented the resident had an unstageable pressure ulcer, required extensive assistance of two…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-06-28 · tag F0804 — failed to serve food at safe, palatable temperature — isolated
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, and interviews during a recertification and abbreviated survey (Case # NY000231379) the facility did not ensure that each resident received and the facility provided food prepared by methods that conserve nutritive value, flavor, and appearance; food and drink that was palatable, attractive, and at a safe and appetizing temperature, for one of four units. Specifically, the facility did not ensure that the pancakes served on the fifth floor were palatable. This is evidenced by: Dining Room observations on 6/24/19 on the 5th floor were as follows: - 9:10 AM, the server picked up pancakes with gloved hands and placed them on plates. Some of the pancakes were curled up at the edges and none of them bent over when picked up from one side. Two residents put syrup on the pancakes and ate them like a slice of toast. The pancakes did not fold in their hands. - 9:14 AM, another container of pancakes came up from the kitchen, and the server continued to serve the pancakes onto plates with her hands. The pancakes did not fold over when picked up. - 9:20 AM, a nurse was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-06-28 · tag F0813 — isolated
    Have a policy regarding use and storage of foods brought to residents by family and other visitors.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview during the recertification survey, the facility did not have a policy regarding the use of foods brought to residents by family and other visitors to ensure safe and sanitary handling from 11/2017 through 06/21/2019. Specifically, the facility did not ensure a policy was developed and information on safe food handling was provided to families and visitors that bring food to residents. This is evidenced is as follows. The Director of Admissions and Concierge Services stated in an interview on 06/24/2019 at 10:40 AM, during the review of the facility policy for foods brought in by visitors, that the policy was developed last Friday. No families other than the new admissions from today, have been provided information to help them understand safe food handling practices.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-06-28 · tag F0836 — isolated
    Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interview during the recertification survey, carbon monoxide detection was not provided in accordance with adopted regulation. The International Fire Code, 2017 Edition Section 915 Carbon Monoxide Detection, requires carbon monoxide detection in buildings utilizing gas operated equipment. Section 915.3(g)(1) requires that carbon monoxide alarms in existing buildings receive their primary power form building wiring served from a commercial source except in existing buildings, the use of a 10-year battery is permitted. Specifically, the carbon monoxide detection alarms were not hardwired to a commercial power source or were not powered by a 10-year battery. This is evidenced as follows. Observations on 06/25/2019 at 2:15 PM, revealed that the carbon monoxide detection in the kitchen and boiler rooms was not hard wired or powered with a 10-year battery. The Director of Maintenance stated in an interview on 06/25/2019 at 2:22 PM, that he was unaware of the requirement to provide carbon monoxide detection alarms with a 10-year battery. 483.70 (b); 2017…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-06-28 · tag F0908 — failed to keep essential equipment working — isolated
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, and record review during the recertification survey, essential equipment was not maintained in safe operating condition. Specifically, plumbing fixtures and walls in the main kitchen were not in good repair. This is evidenced as follows. The main kitchen was inspected on 06/24/2019 at 8:42 AM. The floor/wall base coving tiles left of the dishwashing machine and the garbage disposal unit were in disrepair. A Maintenance Department work order record review on 06/24/2019, revealed work order submissions by the Dietary Department, dating from November 2018, for repairs needed to the garbage disposal unit and from January 2019, for repairs needed to the floor/wall base coving tiles by the dishwashing machine. The Director of Maintenance stated in an interview on 06/24/2019 at 3:10 PM, that the garbage disposal should be removed, but it will involve fabricating a new stainless-steel attachment to the dishwashing machine and coordination with the Dietary Department while the dishwashing machine is down. Additionally, he stated that he was not aware…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • No harm found · Ccited before2019-06-28 · tag F0584 — failed to keep a safe, clean, comfortable home — widespread
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interview during the recertification survey, the facility did not provide effective housekeeping and maintenance services. Specifically, furniture, windows, and floors were not clean on 4 of 4 resident units and the basement. This is evidenced as follows. The 2nd, 3rd, 4th and 5th floor residential units and the basement service area was spot checked on 06/24/2019 at 9:00 AM and again on 06/27/2019 at 9:30 AM. Floors in resident rooms and resident area corridors were soiled with old wax and dirt. The janitor closets and mechanical rooms were soiled with old wax, dirt, and/or dust. The floor in the basement outside the kitchen was heavily soiled with dirt. The tops of wardrobes in resident rooms were soiled with dust. The Regional Director of Housekeeping, the Director of Housekeeping, and the Director of Maintenance stated in an interview on 06/28/2019 at 10:07 AM, that the resident room, corridor, and utility area floors have been put on a cleaning schedule for stripping and waxing, the tops of wardrobes will be dusted, and the exterior of the windows…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to UPSTATE SERVICES GROUP — 17 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.0-1.0 vs chain
Health inspection 1 of 52.1-1.1 vs chain
Staffing 2 of 52.6-0.6 vs chain
Quality measures 1 of 52.8-1.8 vs chain
The other 16 homes this chain runs (chain average 2.0★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
KOENIG, URIIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST60%since 12/22/2010
STEIF, EFRAIMIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL40%since 08/15/2017
CALIGIURI, JAMESIndividualW-2 MANAGING EMPLOYEEsince 09/14/2017
WUERTZER, AMYIndividualCORPORATE OFFICERsince 09/14/2017

CMS files one row per role, so the 5 rows in the source record cover these 4 parties — each is shown once here with every role it holds. Nothing is omitted.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$15.6M
Net patient revenuemost recent cost report
-24.1%
Operating marginrevenue minus expenses
$2.9M
Related-party expense15% of expenses
Who pays — share of resident-days
Medicaid 76%Medicare 3%Other / private 21%

About 76% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $2.9M paid to related parties — landlords or management companies under common ownership — equal to about 15% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$312per resident / day
operating cost
$9,478per month
≈ monthly operating cost
$251per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in NY

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the New York Medicaid page.

Typical monthly cost in New York
$15,528/mo
Nursing home (semi-private)
$16,729/mo
Nursing home (private)
$7,110/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 335812. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-06-12, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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