Northeast Ctr For Rehabilitation And Brain Injury
300 Grant Avenue, Lake Katrine, NY 12449 · For profit - Limited Liability company · 280 certified beds · (845) 336-3500 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a high payroll-based staffing rating (4/5)
- it has an abuse, neglect, or exploitation citation (F0600), cited Jan 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 1 actual-harm citation
- a high number of inspection citations overall (47) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $25,435 in federal fines (most recent 2024-11-21)
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- about 22% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 5.5% | 14.1% | 15.4% | better |
| Long-stay residents who lose too much weight | 6.2% | 5.8% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.2% | 0.5% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.0% | 1.3% | 2.0% | better |
| Long-stay residents with depressive symptoms | 3.5% | 19.5% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 1.3% | 0.2% | 0.1% | worse |
| Long-stay residents with falls causing major injury | 3.1% | 3.1% | 3.3% | typical |
| Long-stay residents whose ability to walk worsened | 5.0% | 12.5% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 29.2% | 13.2% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 96.7% | 95.3% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 8.5% | 6.5% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 9.7% | 19.5% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 37.0% | 13.7% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 1.3% | 1.2% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 79.3% | 78.8% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 17.6% | 20.6% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 7.7% | 9.6% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 1.58 | 1.70 | 1.67 | typical |
| Long-stay outpatient ER visits per 1,000 resident days | 1.17 | 1.36 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
39.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 160 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 54.2% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 72 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.37 therapist hours per resident per day in 2026Q1 — more than 62% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 12% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 39.4%CMS range 32.2–48.0 | 51.5% | Oct 2022–Sep 2024 | worse than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 7.9%CMS range 5.6–11.0 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 54.2% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 43.1% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 55.6% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 1.9% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 7.5% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.0%CMS range 4.9–10.8 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.96 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 280 beds and averages 268.6 residents a day — about 96% occupied, or roughly 11 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.64 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.57 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.08 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.06 hrs/resident/day on weekends vs 3.88 on weekdays — 21% thinner on weekends — a notable drop. RN hours go from 0.64 to 0.38 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 36% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
47 citations, most serious first. The 11 most serious are shown; the remaining 36 are one tap away and print in full.
- Actual harm · Gcited before2024-11-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview conducted during the recertification and abbreviated surveys (NY00346752) from 11/13/2024 to 11/21/2024, the facility failed to ensure the plan of care for each resident was followed and that adequate supervision and/or assistance was provided to prevent accidents for 1 of 8 residents (Resident #234) reviewed for Abuse. Specifically, Resident #234 required a 2- person assist for transfers and the Certified Nurse Aide #25 attempted to transfer the resident without assistance of another staff member. Subsequently, Resident #234 fell and sustained a laceration (a cut or tear in the skin) to the back of their head which required eight staples. This resulted in actual harm that is not immediate jeopardy for Resident #234. The findings are: Resident #234 was admitted to the facility with the diagnosis of Traumatic Brain Injury, Aphasia (disorder affecting a persons ability to understand/express language) and Mood Disorder. The 4/24/2024 Quarterly Minimum Data Set (resident assessment), documented Resident #234 had severe cognitive deficits, was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-07-25 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews conducted during the Abbreviated Surveys (NY00370876 and NY00370334) the facility did not provide sufficient nursing staff to consistently meet the needs of all residents. The Facility Assessment staff ratio levels were frequently below the levels determined by the facility to be necessary to meet the needs of the residents. Specifically, review of the nursing daily staffing schedule sheets from 6/10/25-6/25/25 revealed staffing was not adequate across various shifts based on the unit needs and the staffing needed as documented in the facility assessment.The Findings are: Review of the undated Facility-Wide Assessment that did not have a signature of approval and did not have a date that it was reviewed by the Quality Assurance Agency/Quality Assurance and Performance Improvement documented the following staffing levels as follows: nursing staff as follows: Total Certified Nurse Aides for the 7am-3pm shift as 26 full time on days, 3pm-11pm shift as 25 full time…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-07-25 · tag F0838 — failed to assess facility resources and resident needs — patternConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record review and interviews conducted during an Abbreviated Survey (NY00370876 and NY00370334), the facility did not ensure that its facility assessment included staffing levels necessary to competently provide and meet the needs of the residents based on census, conditions and levels of care both during their day-to-day operations and during emergencies. Specifically, the undated Facility Assessment provided by the facility during the onsite visit did not include the minimum staffing requirements for Certified Nurses' Aides and Licensed Practical Nurses on the weekends. 2)The Facility Assessment did not include the number of staff needed for behavioral healthcare services necessary to meet resident needs. 3) The Facility Assessment did not include a date when it was reviewed/approved by Quality Assurance and Performance Improvement (QAPI) and 4) the Facility Assessment did not have signatures of approval.The findings are:The Undated and Unsigned Facility Assessment provided by the Administrator during the onsite visit documented a total number of 26 full…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-25 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interviews during an abbreviated survey (NY00371330), the facility did not ensure each resident each resident was treated with respect and dignity for 1(Resident #22) of 3 residents reviewed. Specifically, on 6/23/2025, Resident # 22 was handed a syringe with Insulin by Registered Nurse #2 on 3 South Wing Nurses station and was observed by the surveyors in the hallway injecting the insulin into their abdomen with Registered Nurse #2, unit manager, 2 surveyors and other residents present. The findings are:A review of the resident rights policy and procedure last revised on 2/2024 documented it is the policy of the facility to protect and honor their resident neighbor rights. Procedure 3.7 documented the facility is committed to protecting and promoting the rights of all resident-neighbors, including but not limited to residents' rights to privacy, dignified existence, self-determination, and participation in their own care.Resident #22 was admitted with diagnoses that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-01-16 · tag F0949 — failed to train staff on dementia and abuse — patternProvide behavior health training consistent with the requirements and as determined by a facility assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and interviews conducted during the abbreviated survey (NY00368528), it was determined that the facility did not include all facility staff in their training program on behavioral health care that is appropriate and effective as determined by staff need and the facility assessment. Specifically, agency staff Certified Nurse Aide #1 was not trained to help Resident #1 with their behaviors and instead held Resident #1's arms down and prevented them from leaving their bedroom as per their request and they did not let go of the Resident #1's arms until told to multiple times. the Findings include but are not limited to: The facility policy titled Policy and Procedure training (facility specific behavioral crisis intervention training that teaches staff how to provide care for residents with behavioral disturbances), date initiated 1/22/2010 revised 11/1/2013 documented that it is the policy of the facility to provide employee training in behavior prevention and intervention,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-16 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and interviews conducted during the abbreviated survey (NY00368528), the facility did not ensure 1 (Resident #1) of 3 residents reviewed for abuse, had the right to be free from abuse, neglect, or mistreatment. Specifically, Resident #1 was heard yelling from behind their closed room door and when multiple staff entered the room, they observed Certified Nursing Assistant #1 pushing Resident #1, holding their arms down, and preventing Resident #1 from leaving their room. Staff attempted to intervene with no success. Certified Nursing Assistant #1 did not let go of Resident #1 until Licensed Practical Nurse #1 arrived and told them to let go. The facility policy titled Abuse Prevention Policy and Procedure last revised on 11/2024 documented it is the policy of the facility to promote and support each resident's rights to be free from abuse, neglect, mistreatment, misappropriation of resident property, and exploitation. This includes but is not limited to freedom from corporal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-16 · tag F0741 — failed to have staff trained for behavioral health — isolatedEnsure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and interviews conducted during the abbreviated survey (NY00368528), it was determined that the facility did not ensure that staff were competent and trained in providing care to a resident with behavioral health diagnoses of traumatic brain injury, post-traumatic stress disorder and persistent mood disorder. Specifically, Certified Nurse Aide #1 was not trained to help Resident #1 with their behaviors and instead held Resident #1's arms down and prevented them from leaving their bedroom as per the Resident's ir request and they did not let go of the Resident #1's arms until told to multiple times. The facility policy titled Policy and Procedure Mandt training (facility specific behavioral crisis intervention training that teaches staff how to provide care for resident's with behavioral disturbances), initiated on 1/22/2010 and revised 11/1/2013 documents that it is the policy of the facility to provide employee training in behavior prevention and intervention, with an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-11-21 · tag F0623 — patternProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview conducted during the recertification and abbreviated surveys (NY00348027, NY00343016, NY00340876, NY00346752, and NY00344233) from 11/13/24 to 11/21/24, the facility did not ensure that the residents and/or resident representatives were notified in writing of the reason for the transfer/discharge to the hospital in a language that they understood for 2 of 8 (#676 and #677) residents reviewed for hospitalization, and the facility did not notify the Ombudsman for 8 of 8 residents (Residents #233, #676, #677, #234, #573, #164, #199, #211) reviewed for hospitalization. The findings are: The facility policy and procedure, Transfer and Discharge Rights, reviewed 6/2024, documented that all residents who are emergently sent to the hospital shall require a Notice of Transfer/Discharge which will be provided to the resident and the resident's representative in writing and in a language and manner that they will understand, and the facility will notify the Long term Care Ombudsman.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-11-21 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and review of facility records during the recertification and abbreviated surveys (NY00348027, NY00343016, NY00357012) conducted from 11/13/24 through 11/21/24, the facility did not ensure consistent sufficient nursing staff was provided to meet the needs of residents on all shifts. Specifically, 1) Resident and family complaints received by the Department of Health reported the facility was short staffed, (F tag 677 for Resident #177 was cited as no showers were documented from 6/24/24-7/21/24), 2) Several nursing staff reported there was lack of staff to provide care to the residents, and 3 actual nursing staff sheets from 10/19/24 to 11/19/24 showed on multiple occasions the facility was below the projected levels documented on the Facility Assessment. Findings include: The Facility Assessment documented projected staff needs for nurses: Day shift 14, Evening shift 14, Night shift 12, and Certified Nurse Aides Day shift 26, Evening shift 24, and Night shift 16. The Facility staffing sheets from 10/19/24-11/19/24 and the Facility Assessment, for residents to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-11-21 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview during the recertification survey from 11/13/24 to 11/21/24, the facility did not maintain an infection prevention and control program designed to prevent the development and transmission of communicable diseases and infection. Specifically, the facility did not ensure that an infection surveillance plan identifying symptom tracking of infection was implemented prior to the start of antibiotics for Resident #26 and #233. The findings are: The 10/4/24 Progress Notes for Resident #26 documented Urinalysis and Culture/Sensitivity ordered. The 10/7/24 Progress Note documented nursing was unable to obtain a urine sample due to the residents aggressive behavior when collection was attempted. Also noted, the family called to report urinary symptoms and irritation in the groin area. The 10/8/24 Physician Order documented start antibiotic on 10/9/24. The Line List for Antibiotic Use documented Resident #26 was started on antibiotic on 10/8/24, There was no documented evidence that symptom tracking was included on the Line List. The 10/18/24…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-21 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and staff interview during the recertification survey from 11/13/24 to 11/21/24, the facility did not ensure residents were provided with a dignified dining experience. Specifically, Certified Nurse Aide # 18 was observed standing while feeding 2 of 17 residents (Resident #42 and #239) reviewed for dining, The finding is: On 11/18/24 at 12:05 PM, Certified Nurse Aide #18 was observed standing while feeding Resident #42 their lunch meal. During observation Certified Nurse Aide #18 was directed to sit down by another staff and stated prior to sitting, Oh my back was hurting and I'm short. On 11/18/24 at 12:36 PM Certified Nurse Aide #18 was observed standing while feeding Resident #239. During an interview on 11/19/24 at 12:39 PM, Certified Nurse Aide #18 stated they forgot about sitting down when feeding the residents. 10 NYCRR 415.5(a)
Show the remaining 36 citations
- Potential for harm · D2024-11-21 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview during the recertification survey from 11/13/24 to 11/21/24, the facility did not ensure residents and/or their designated representative were fully informed of their right to an expedited review of a service termination. Specifically, for two of three residents (Resident #8 and #104) reviewed for Beneficiary Protection the facility did not ensure the Notice of Medicare Non-coverage form CMS-10123 was provided to the resident and/or representative at a minimum of two days prior to the end of Medicare Part A covered services. The findings are: The undated Facility Policy titled Notice of Medicare Non-Coverage documented when a resident is no longer eligible for skilled coverage under Medicare Part A, the facility must issue a Notice of Medicare Non-Coverage to the resident or their legal representative with a minimum notice of two days. If the resident is incompetent deliver the Notice of Medicare Non-Coverage to the resident's legal representative. You must notify them in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-21 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview conducted during the recertification survey from 11/13/24 to 11/21/24, the facility did not ensure housekeeping and maintenance services necessary to maintain a sanitary, orderly, and comfortable interior were provided. Specifically, 1) room [ROOM NUMBER] A/B had soiled walls with chipped paint/scratches/holes, garbage can was soiled/privacy curtains were stained and 2) feeding tube pumps and/or poles contained dried formula for five residents (#35, #193, #172, #215, #150) on the VENT unit. The findings are: 1) On 11/13/24 at 11:31 AM room [ROOM NUMBER] B was observed to have walls in disrepair with holes, scratches, and chipped paint. The room had an odor of urine. On 11/13/24 at 11:32 AM room [ROOM NUMBER] A was observed to have walls soiled with stains, and areas of disrepair such as chipped paint, holes, and scratches. The privacy curtain was soiled and stained. The wall near the garbage and dresser had brown soiled stains on it. The dresser and garbage were also soiled…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-21 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review conducted during the recertification and abbreviated (NY00348027 and NY00340876) from 11/13/2024 to 11/21/2024, the facility did not ensure baseline care plans were developed and implemented for each resident. This was evident for 3 (Resident #676, #677, and #208) of 41 total sampled residents. Specifically, 1) a baseline care plan was not developed for Resident #676 upon their admission to the facility on 5/17/2024, 2) a baseline care plan was not developed for Resident #677 upon their admission to the facility on 4/10/2024, and 3) a baseline care plan was not developed within 48 hours of Resident #208's admission to the facility. The findings are: The facility policy titled Baseline Care Plan dated 2/2024 documented the baseline care plan must be developed within 48 hours of admission or readmission. 1) Resident #676 was admitted to the facility on [DATE] with diagnoses of amyotrophic lateral sclerosis (a neurodegenerative disease) and respiratory failure. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-21 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation ,record review and interview conducted during the recertification and abbreviated (NY00344233 and NY00340876) surveys from 11/13/2024 through 11/21/2024, the facility did not ensure 3 of 3 residents (#573, #677 and # 87) reviewed for quality of care received treatment and care in accordance with the professional standards of practice. Specifically, 1) a follow-up Urology appointment was not provided for a newly placed suprapubic catheter for Resident #573, 2) Resident #677 did not receive a Neurology consultation as recommended in their hospital discharge instructions and 3) Resident #87 with limited range of motion of bilateral lower extremities was observed in a high back chair, sliding down with their buttocks resting at the end of the seat, both knees were bent/both feet were positioned behind the knees. The findings are: The facility policy titled Admission/readmission of the Resident Neighbor dated 5/2024 documented licensed staff verified orders with the Physician, transcribed orders,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-21 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review conducted during the Recertification Survey from 11/13/2024 to 11/21/2024, for one (Resident #208) of ten residents reviewed for nutrition, the facility did not ensure services were provided to maintain acceptable parameters of nutritional status. Specifically, for Resident #208, weight measurements were not obtained timely as per physician order when a significant change in weight occurred. The findings are: Resident # 208 had diagnoses including Cerebral Infarction, Acute Respiratory Failure, and Type 2 Diabetes. The Physician orders dated 10/24/24 documented weigh on admission, weekly weights from 10/24/24-11/14/24, then monthly weights. The 10/24/24 weight documented Resident #208 was 183 lbs. The 10/30/24 admission Minimum Data Set (an assessment tool) documented Resident #208 had severely impaired cognition, was dependent with all activities of daily living and had no weight loss. The 11/1/24 weight documented Resident #208 was 181.2 lbs. The 11/7/24 weight documented Resident #208 was 166.0 lbs. (This was a 9.29% weight…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-21 · tag F0730 — isolatedObserve each nurse aide's job performance and give regular training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interviews and review of facility records during the recertification and abbreviated surveys (NY00348027, NY00343016, NY00357012) from 11/13/24 through 11/21/24, the facility did not ensure Certified Nurse Aide performance reviews were completed at least once every 12 months. Specifically, two of five randomly selected Certified Nurse Aides (#19, #20) did not have a performance review documented at least once every 12 months. Findings include: There was no documented evidence that performance reviews were completed in the last 12 months for Certified Nurse Aide (#19, and #20). During an interview on 11/19/24 at 2:44 PM, the Director of Human Resources stated they reviewed the requested personnel files and could not locate the performance reviews completed in the last 12 months for Certified Nurse Aide #19 and #20. They stated the unit manager was responsible for completing the performance reviews. They stated they send the unit managers a list of performance reviews that are due. They stated they monitor the completion by tracking the performance review completion…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-21 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review conducted during a recertification survey from 11/13/24-11/21/24, the facility did not ensure drugs and biologicals were maintained in accordance with currently accepted professional standards for expiration dates. Specifically, expired medications and a Lantus Insulin Pen not discarded after 28 days of being open were found in one of the five medication storage rooms and one of eight medication carts (Vent Unit) observed for medication storage. Additionally, one medication refrigerator behind a locked door containing Lorazepam (a controlled substance) was not secured to a permanent fixture in the room. The findings are: The facility policy titled Medication Storage dated 11/1/2013, revised 6/2024, documented resident medications will be stored in a manner that maintains the integrity of the product, ensures the safety of the residents and is in accordance with Department of Health Guidelines. All medications will be stored in a locked cabinet, cart, or medication room that is accessible only to authorized personnel, as defined by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-21 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review conducted during the recertification and abbreviated surveys (#NY00340049 and #NY00351730) from 11/13/24-11/21/24, the facility did not make prompt efforts to resolve grievances or inform the complainant of the grievance investigation outcome for 2 (Resident #177 and #72) of 2 residents reviewed for grievances. Specifically, 1) for Resident #177, there was no evidence that grievances were documented on the tracking log in the grievance book, or that the complainant was notified of the outcome of the grievance and 2) Resident #72's friend stated they made a verbal complaint to the social worker and no grievance was initiated. The findings are: Policy & Procedure titled Grievance/Complaint Procedure that was last revised on 8/2024 documented; when grievances are made it is procedure to keep a detailed tracking log of such concerns. Within ten (10) working days of the date the report was filed, the complainant will be informed of the results of the investigation. 1)Resident #177…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-21 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview conducted during the Recertification and Abbreviated Surveys (NY 00350609) from 11/13/24-11/21/24, the facility did not ensure resident's rights to be free from abuse for 2 of 8 residents (Residents #102 and #73) reviewed for abuse. Specifically, interventions were not implemented as per care plan and/or physician order for Resident #102 with a history of physical aggression and documented episodes of verbal aggression on 8/6/24 at 3:00PM, 4:00 PM and 5:00 PM, resulting in Resident #102 punching Resident #73 on the right side of their head on 8/6/24 at 7:00 PM. Findings include: The 11/13/03 policy with a revision date of 6/24 titled Increased Supervision and Close Visual Observation documented additional supervision for those individuals who are at risk, may be at risk of injury, or who may place others at risk. Close Visual Observation (one staff member monitoring resident always.) The Community Support Specialist must report any issues of concern to the nurse on duty. The policy with a revision date of 9/24 titled Abuse documented…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-21 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview conducted during the recertification and abbreviated (NY00349188, and NY00349049) surveys from 11/13/24 to 11/21/24, the facility did not ensure each resident who was unable to carry out activities of daily living received the necessary care and services to maintain good personal hygiene for 2 (Residents #212 and #177) of 9 residents reviewed for Activities of a Daily Living. Specifically, Resident #212 and #177 who required dependent assistance with Activities of Daily Living, did not receive showers as scheduled for multiple months according to the Certified Nurse Aide documentation. The findings are: The facility policy, Activities of Daily Living, reviewed 3/1/2022, documented showers or baths are scheduled and assistance is provided when required. Resident #212 was admitted with diagnoses including unspecified injury of cervical spinal cord, need for assistance with personal care, and generalized muscle weakness. The 6/14/24 Quarterly Minimum Data Set assessment documented Resident #212 had intact cognition and required…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-21 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review conducted during the recertification and abbreviated (NY00348027) survey from 11/13/2024 to 11/21/2024, the facility did not ensure a resident received care to prevent pressure ulcers. This was evident for 1 (Resident #676) of 7 residents reviewed for Pressure Ulcers. Specifically, Resident #676 was admitted to the facility with redness to their buttocks and did not receive a comprehensive skin assessment until they developed a stage 3 facility-acquired sacral pressure sore. The findings are: The facility policy titled Skin/Pressure Injury Preventions and Intervention Program dated 4/2024 documented a risk assessment for pressure injury will be completed by the Registered Nurse upon admission and every week for 4 weeks after admission. Weekly skin evaluations will be done on every resident. 1) Resident #676 had diagnoses of amyotrophic lateral sclerosis (a neurodegenerative disease) and respiratory failure. The Minimum Data Set 3.0 assessment dated [DATE] documented Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-21 · tag F0711 — isolatedEnsure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review conducted during the recertification and abbreviated (NY00340876) survey from 11/13/2024 to 11/21/2024, the facility did not ensure a resident's total program of care, including medications and treatments, were reviewed at each visit. This was evident for 1 (Resident #677) of 41 total sampled residents. Specifically, Nurse Practitioner #1 did not review and ensure the accuracy of transcribed medication orders upon Resident #677's admission to the facility. The findings are: The facility policy titled Admission/readmission of the Resident Neighbor dated 5/2024 documented licensed staff verified orders with the Physician, transcribed orders, and filled out other diagnostic test slips. Resident #677 had diagnoses of bipolar disorder and mononeuropathy (a type of nerve damage). The Minimum Data Set 3.0 assessment dated [DATE] documented Resident #677 was moderately cognitively impaired, did not receive pain medication, and received antipsychotic medication. The Hospital Discharge…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-21 · tag F0740 — failed to provide behavioral / mental-health care — isolatedEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review conducted during the recertification and abbreviated (NY00340876) survey from 11/13/2024 to 11/21/2024, the facility did not ensure a resident received behavioral health services to attain their highest practicable well-being, in accordance with the comprehensive assessment and plan of care. This was evident for 1 (Resident #677) of 5 residents reviewed for Behavioral/Emotional Status out of 41 total sampled residents. Specifically, Resident #677 was diagnosed with a mental illness, received antipsychotic medication, and was not evaluated by a psychiatrist in accordance with a Physician Order. The findings are: The facility policy titled Behavior Intervention dated 10/2024 documented residents requiring staff intervention due to physical assault or aggression will be reviewed weekly by the Behavior Event Committee, including the Psychiatrist. Resident #677 had diagnoses of bipolar disorder and cognitive communication deficit. The admission Minimum Data Set 3.0 assessment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-09 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interviews conducted during an abbreviated survey (NY00336137) from 3/22/2024 to 3/25/2024 the facility did not ensure residents rights to be free from physical abuse for 1 (Resident #1) out of 3 residents reviewed for abuse. Specifically, on 3/15/2024, Certified Nursing Assistant(staff #2) and Licensed Practical Nurse(staff #1) witnessed Resident # 1 being hit in the face by a Community Support Specialist(staff #3), after Resident #1 threw their food on them. The community support staff's job description and tasks did not include assisting/passing of trays to residents. Findings include: Review of the Abuse policy and procedure dated 11/1/2013 last revised 11/2023 documented it is the policy that neighbors will be protected from abuse in accordance with State and Federal regulations. Abuse means the willful infliction of injury with resulting physical harm, pain, or mental anguish. Physical abuse includes hitting, slapping, pinching and kicking. All alleged or suspected incidents of abuse of neighbors will be thoroughly investigated and finings documented…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-09 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interviews conducted during an abbreviated survey (NY00336137), the facility did not report the results of the investigation of a physical abuse allegation to the New York State Department of Health in accordance with State law within 5 working days of the incident for 1 (Resident #1) of 3 residents reviewed for abuse. Specifically, the facility did not submit the 5-day investigative report until 3/26/2024 for an incident that occurred on 3/15/2024. Finding include: The Facility Policy and Procedure on abuse and reporting dated 11/1/2013 last revised 11/2023 documented the reporting requirements include notification to the New York State Department of Health will occur based on the reporting requirement identified by the Nursing Home Incident Repoorting Manual. If it is determined that there is sufficient evidence for a prudent person to believe that abuse, neglect or mistreatment occurred, the administartor or designeee will report the findings of the investigation to the New York State Department of Health based upon the reporting requirements identified…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-09 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews conducted during an abbreviated survey (NY00336137), the facility did not ensure a comprehensive person-centered care plan was developed or implemented for 1 (Resident #1) out of 3 residents reviewed for care plans. Specifically, Resident # 1 who was assessed for mood and behaviors indicating they were at risk for abuse by staff and other residents but there was no comprehensive care plan developed with interventions to prevent the resident from being abused. Findings include: A review of the comprehensive care plan policy dated 6/10/2013 and last revised 11/1/2013 documented each resident will have a comprehensive care plan. Comprehensive care plans include residents strengths and weaknesses, measurable objectives, and timetables to meet the resident's medical, nursing and psychological needs that are identified in the Minimum Data Set (an assessment tool). The comprehensive care plan is initiated by the nurse on admission and is a reflection of the resident's needs,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ddisputed · IDR2023-12-27 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews conducted during an abbreviated survey (NY00329990, NY00329232) the facility did not ensure pharmaceutical services that assure timely acquiring, receiving, and administering medications met the needs of 2 of 3 residents (Resident #2 and #5) reviewed for medication administration. Specifically, Resident #2 was prescribed Dronabinol (an appetite stimulant) 2.5 milligram, 2 capsules twice a day. Resident #2 missed 46 doses when the medication was unavailable. Resident #5 was prescribed Bupropion300 milligram tablet by mouth daily for depression and 8 doses of the medication was not administered. There was no documentation for reasons why doses were missed. The findings are: The Policy and Procedure titled Medication Administration, undated, documented medications shall be administered in a safe and timely manner and as prescribed to assist the resident to meet their highest practicable mental and psychological wellbeing. If a medication is not available, the nurse must contact…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-27 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews conducted during an abbreviated survey (NY00329990, NY00329232), the facility did not ensure that residents are free of significant medication errors. This was evident for 2 of 3 residents (Resident #2 and #5) reviewed for medication administration. Specifically, Resident #2 was prescribed Dronabinol (an appetite stimulant) 2.5 milligram, 2 capsules twice a day. Resident #2 missed 46 doses when the medication was unavailable. Resident #5 was prescribed Bupropion300 milligram tablet by mouth daily for depression and 8 doses of the medication was not administered. There was no documentation for reasons why doses were missed. The findings are: The Policy and Procedure titled Medication Administration, undated, documented medications shall be administered in a safe and timely manner and as prescribed to assist the resident to meet their highest practicable mental and psychological wellbeing. If a medication is not available, the nurse must contact the Nursing Supervisor and the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ddisputed · IDR2023-12-27 · tag F0800 — isolatedProvide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interviews during an abbreviated survey (NY00329232, NY00329990 and NY00326047), the facility did not ensure a resident's actual food, dietary needs and choices were met for 1 out of 5 residents (Resident #5) reviewed for food and meals. Specifically, Resident #5, did not receive double portions as per his dietary recommendations, physician order, and meal ticket. The findings are: Resident #5 had diagnoses including benign prostatic hyperplasia, obstructive uropathy (the flow of urine is blocked), and depression. The admission Minimum Data Set (MDS-resident assessment tool) dated 11/13/23 documented the resident's cognition was intact and the resident was on a therapeutic diet. The Comprehensive care plan for nutrition dated 11/7/23 documented the resident was on a regular, no concentrated sweets, thin liquids and double portions diet. Interventions included adhering to the resident's foods preferences. A physician order dated 11/10/23 documented the resident's diet as double portions, no concentrated sweets, and regular consistency. A…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-27 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview conducted during an abbreviated survey (NY00326047) the facility did not ensure proper storage of refrigerated food in accordance with professional standards for food safety. Specifically, food items in the walking refrigerator were unlabeled and undated. The findings are: The policy and procedure titled cold food storage and shelf life dated 1/20/15 documented foods must be labeled with date made or date received. The item then must be properly stored and refrigerated. Food must be discarded after three days. During a tour of the facility kitchen on 12/21/23 at 10:30am, the walk-in refrigerator had a pan with meat marinated in a brown liquid covered with a plastic wrap with no label and no date. In addition, a small plastic container about 4.7 inches wide with a lid had a green paste with no label or date. During an interview on 12/21/2023 at 10:40 PM with the Food Service Director, they stated the containers should be dated and labeled. When not labeled the staff would not know what is in the container and for how long it has been in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-02 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview during an abbreviated survey (#NY00326982), the facility did not ensure 2 of 4 residents (Residents # 1 and 4) reviewed, had the right to be free from abuse and neglect. Specifically, on 7/8/23 Resident #1 and Resident #4 had a verbal altercation and were separated. Later that day they had a resident-to-resident altercation involving Resident #1 punching Resident #4 in the face, which resulted in Resident #1 being injured with a bleeding lip. Findings include: The Policy and Procedure (P&P) Abuse dated 11/1/13 documented abuse means the willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain or mental anguish. Resident #1 was admitted to facility 10/27/22 with diagnoses including cerebral vascular attack, anxiety disorder, psychotic disorder, and flaccid hemiplegia. The quarterly Minimum Data Set (MDS), an assessment tool, dated 9/29/23 documented Resident #1 had moderate impairment in cognition. The MDS further documented Resident #1 needed extensive assist of 2 for transfer,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-02 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interviews during abbreviated survey (NY00326982), the facility did not ensure that all alleged violations involving abuse were reported no later than 24 hours if the events that cause the allegation did not involve abuse and did not result in serious bodily injury, to other officials (including to the State Survey Agency) in accordance with State law through established procedures for 1 (Resident #1 ) of 4 residents reviewed for abuse and neglect. Specifically, the facility did not report allegations of resident-to-resident abuse involving Resident #1 and Resident #4. Findings include: Resident #1 was admitted to facility 10/27/22 with the following diagnoses: cerebral vascular attack, anxiety disorder, psychotic disorder, and flaccid hemiplegia. The quarterly Minimum Data Set (MDS) an assessment tool dated 9/29/23 documented resident has moderate impairment in cognition. The MDS further documented resident needs extensive assist of 2 for transfer, extensive assist of 1 for bed mobility. Resident was able to eat independently with set up. Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-02 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record reviews and staff interviews on an abbreviated survey (NY00326982), the facility did not ensure that necessary monitoring was performed to maintain weight and prevent loss for 1 (Resident #1) of 3 residents reviewed for nutrition. Specifically, Resident #1, who had a history of weight fluctuations since 1/23, had MD orders for monthly weights but were not carried out as prescribed. The findings are: Resident #1 is a [AGE] year-old admitted to facility 10/27/22 with the following diagnoses: Cerebral Vascular Accident (CVA), Psychotic Disorder, obstructive and reflux uropathy. The quarterly Minimum Data Set (MDS) an assessment tool dated 9/29/23 documented resident has moderate impairment in cognition. The MDS further documented resident needs extensive assist of 2 for transfer, extensive assist of 1 for bed mobility. Resident was able to eat independently with set up. No dental issues. The nursing care plan for Nutrition dated 10/27/22 document's goal; Resident will attain/maintain…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-25 · tag F0604 — failed to not use physical restraints improperly — isolatedEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review during an abbreviated survey (NY00317036, NY00317748, NY00318254, NY00318419), the facility did not ensure that when a restraint was indicated, the least restrictive alternative for the least amount of time was used and included ongoing re-evaluation of the need for the restraint for 2 of 5 residents (Resident #4 and #5) reviewed. Specifically, restraints were implemented for Resident #4 since admission and the resident was not assessed to determine if the restraints used were appropriate and/or the least restrictive. Resident #5 had multiple restraints that were not consistently assessed to determine if their use remained appropriate and/or was the least restrictive, there were no physician orders for the restraints and the comprehensive care plan (CCP) did not identify all the restraints in use for the resident. Findings include: The facility Restraint Minimization Program Policy revised 06/2023 documented the restraint minimization program will evaluate the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-25 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record during the abbreviated surveys (NY00317036, NY00317748, NY00318254 & NY00318419), the facility did not ensure care was provided that prevented residents from developing pressure ulcers and/or did not ensure residents with pressure ulcers received the necessary treatments and services to promote healing for 1 of 5 residents (Residents #4) reviewed for pressure ulcers. Specifically, Resident #4 was not provided with adequate pressure relieving interventions upon admission resulting in the resident developing multiple pressure ulcers. In addition, after the resident developed the pressure ulcers, pressure relieving devices were not consistently implemented and the plan of care was not re-evaluated for effectiveness. Findings include: Resident #4 had diagnoses including traumatic brain injury, craniotomy, and cognitive deficit disorder. The 03/29/2023 admission Minimum Data Set (MDS) assessment documented the resident's cognition was severely impaired, was total dependent…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-25 · tag F0921 — failed to keep a safe, functional, sanitary building — isolatedMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview during the abbreviated surveys (NY00317036, NY00317748, NY00318254 & NY00318419), the facility did not ensure a safe, functional, sanitary, and comfortable environment for residents in 3 of 3 bathing/shower rooms observed. Specifically, 3 bathing/shower rooms were unclean with scattered debris on the floors, with cracked, broken, and missing tiles, with shower stall floor in disrepair and stained shower curtains. Findings include: During an observation conducted on 07/13/23, the below were observed: -At 9:07 AM and again at 11:45 AM room [ROOM NUMBER]-404 bathing/shower area contained flacking and missing coating on the shower stall floor and several missing tiles to the entrance into the shower. Several inches of the bottom of the shower curtain contained a brownish rust color stain. There was a built up of soap scum on the tiles on the shower walls. There were multiple used towels and washcloths scatter on the floor throughout the bathroom. In front of a linen bin was a pile…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-05-25 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interviews during the Recertification survey conducted from 5/16/22- 5/25/2022, the facility failed to maintain a safe, clean, comfortable, and home-like environment for 1 of 1 resident units (Vent Unit) and 1 of 1 resident (Resident #61) reviewed for tube feeding. Specifically, on the Vent unit in room [ROOM NUMBER] there were sticky floors; old, dried tube feeding on the floor under the tube feeding pole and, on the tube, feeding pole and machine. Findings include: The facility's Daily Patient Room Cleaning policy dated 1/1/2000 documented to follow the 5-step room cleaning method that included: 1. Empty trash; 2. Horizontal dusting; 3. Spot cleaning with a cloth and disinfectant; 4. Dust mop the floor; and 5. Damp mop the floor. The facility's Feeding Poles/Cleaning/Disinfecting policy undated documented, feeding poles are to be cleaned and disinfected with an EPA (environmental protection agency) approved solution. Feeding poles are to be spot cleaned daily when debris/tube feed is…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-05-25 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observations, and interview during the Recertification Survey conducted from 5/16/2022-5/25/2022, the facility did not ensure the development and implementation of comprehensive person-centered care plans for each resident, consistent with quality of care includes measurable objectives and time frames to meet a resident nursing, mental and psychosocial needs for 2 (residents # 108 and # 403). Specifically, 1. the facility did not ensure that a personalized care plan was developed and implemented for cleaning the resident's room for Resident #108 with a history of refusal of care and 2. the facility did not ensure a comprehensive care plan was developed and implemented to address the use of a long call bell for Resident # 403 with aggressive behaviors. The Findings Are: The Policy and Procedure titled, Comprehensive Care Plan (CCP), dated 11/1/13, reviewed 1/15/22, documents the purpose of the CCP Policy is to promote the highest practicable level of function for each resident psychosocial…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-05-25 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview conducted during a Recertification and Abbreviated Survey (Complaint #NY00281259) conducted from 5/16/2022-5/25/2022, it was determined the facility did not ensure that a resident received treatment and care in accordance with professional standards of practice and the comprehensive care plan. This was evident for 1 of 1 residents (R#253) reviewed for change of condition. Specifically, Resident #253 who was being treated with medication for constipation was discharged to the hospital with a diagnosis of bowel obstruction. Record review revealed facility staff did not consistently document resident's bowel movement in the electronic medical record (EMR). Additionally, the facility did not update the Physician timely as per Care Plan interventions when the resident had a change in bowel status. The findings are: Resident #253 was admitted with diagnoses including traumatic subarachnoid hemorrhage gastroparesis and tachycardia. The 3/26/21 Minimum Data Set (MDS) assessment documented the resident's cognition was severely impaired, required extensive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-05-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interviews conducted during a Recertification and Abbreviated Survey (NY00295316) conducted form 5/16/2022-5/25/2022 the facility did not ensure they provided an environment that is free from accident hazards for 1 of 5 Residents (#18) reviewed for accidents. Specifically, the facility did not provide maintenance to Resident#18's electric wheelchair as per the manufacture's specification. The findings are: The facility Policy and Procedure titled Electrical Equipment/Quality Control documented, as follows: Prior to the initial use of any electrical item in patient care vicinity testing and inspection is required, if repairs or modification are performed on any electrical equipment a re-inspection is required, electrical equipment used in patient vicinity must be tested and inspected, all items must be tagged with an asset label, dated, signed, and marked as passed, and a log must be updated with the inspection details. Review of the facility policy and procedure did not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2019-02-07 · tag F0623 — patternProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews conducted during the most recent recertification survey, the facility did not ensure for 4 of 4 residents (#149, #181, #212, #265) reviewed for hospitalization/discharge that the resident, resident's representative and/or the Office of the State Long-Term Care Ombudsman were notified in writing of transfers to the hospital, including the effective date of transfer, location of transfer, and reason for transfer. The findings include: 1. Resident #149 has diagnoses and conditions including uterine bleeding secondary to pelvic/uterine mass, Schizophrenia, and Respiratory failure. The Annual Minimum Data Set (MDS; a resident assessment and screening tool) dated 12/1/18 documented the resident has severely impaired cognition. The Licensed Practical Nurses' note dated 11/17/18 revealed that the resident had serosanguinous blood noted in Depends and scant amount of blood coming out of vagina. The Registered Nurses' note dated 11/19/18 indicated that the physician was informed of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2019-02-07 · tag F0625 — patternNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review conducted during a recertification survey, the facility did not ensure that residents or their representatives were notified in writing of the facility bed hold policy prior to discharge or transfer. This was evident for 4 of 4 residents reviewed for discharge. (Residents # 149, #181, # 212, # 265). The findings are: 1. Resident #149 had diagnoses and conditions including uterine bleeding secondary to pelvic/uterine mass, Schizophrenia, and Respiratory failure. The Minimum Data Set (MDS; a resident assessment and screening tool) dated 12/1/18 documented the resident had severely impaired cognition. The resident's medical record indicated the resident is a [NAME] of the State. The Licensed Practical Nurse (LPN) progress note dated 11/17/18 documented the resident had serosanguinous material in her diaper and a scant amount of vaginal bleeding. The Registered Nurse (RN) note dated 11/19/18 documented she spoke with the Medical Doctor (MD) who advised that the resident be sent…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-02-07 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and interviews conducted during the most recertification survey, the facility did not exercise reasonable care for the protection of resident's property from loss or theft for one of twelve residents (Resident #36 ) reviewed for personal property. Specifically, Resident #36 reported that eight months ago when he was admitted all his new clothing was lost. The facility did not ensure that the system in place to protect residents' clothing was implemented for this resident. The findings are: On 1/29/19 during the late morning, the resident stated that he notified the Ombudsman and the social worker that his clothing was lost. To date nothing has been done. The resident further stated that he is using donated clothing the facility provided and that he washes his clothes in the sink in his room for fear of sending them to the laundry. On the morning of 2/04/19 review of the resident's electronic record (e-record) for personal belongings did not reflect any information on the resident's missing clothing. Areas in the e-record for lost/missing items and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-02-07 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review conducted during the most recent recertification survey, the facility did not report to the State agency in a timely manner an incident of alleged sexual abuse. Specifically, this allegation of sexual abuse involving Resident #219 and Resident #43 was not reported within the required time frame of two hours after the facility became aware of it. The findings are: Resident #219 is a [AGE] year-old woman who was admitted to the facility on [DATE] with the medical conditions of frontal lobe and executive function deficit and other specified injuries of the head. An assessment dated [DATE] noted that Resident #219 did not have sufficient mental capacity to engage in sexual relationship due to extremely impaired cognitive functioning The most recent Minimum Data Set (MDS, an assessment tool) dated 12/26/18 indicated that the resident has severe cognitive impairment for decision making. Resident #43 is a [AGE] year-old male who was admitted to the facility on [DATE] with the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-02-07 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview conducted during a recertification survey, the facility did not ensure that care was provided to prevent pressure ulcers for 1 of 3 residents (#194) reviewed for pressure ulcers. Specifically, the use of off loading booties recommended by the physician was not implemented for a resident at risk for pressure ulcers. The findings are: Resident #194 had diagnoses including Cerebrovascular Accident, Hemiplegia and Seizure Disorder. The admission MDS (minimum data set-an assessment tool) dated 12/3/18 indicated a BIMS ( brief interview for mental status) could not be performed secondary to severe cognitive impairment. The MDS further documented the resident had a stage 4 pressure ulcer on admission to the facility, was at risk for pressure ulcers, had a pressure relieving device for the bed and wheelchair and received pressure ulcer care. Physician Orders Included: 12/25/18- Air Mattress daily, 12/26/18- liquid protein 30 ml via G-tube daily and Multiple Vitamins with Minerals 5 ml daily, 1/29/19- Off loading Booties every shift. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-02-07 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interview conducted during a recertification survey, the facility did not ensure food was prepared in accordance with professional standards for food service safety. Specifically, Dietary staff did not perform proper hand hygiene while performing tasks in the kitchen. The findings are: Observations and interviews conducted during the initial tour of the kitchen between 10:45 AM and 12:00 PM on 1/29/19 revealed the following: A Dietary Aide (DA) was preparing sandwiches, then manually opened the lid of a garbage pail to discard her disposable gloves, then put on clean disposable gloves without first washing her hands. She then resumed preparing sandwiches. The DA repeated this process three times. Upon surveyor inquiry, the Food Service Director (FSD) intervened. The FSD was interviewed at that time and revealed she did not have any documentation of employee in-service education for food preparation. She further stated she would be in-servicing all employees. The DA was interviewed and stated she is supposed to wash her hands after removing gloves. 415.14(h)
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
“Disputed” is CMS’s own flag, not our reading: the CMS deficiency file records whether the home has formally contested a citation, and we reproduce that. IDR is Informal Dispute Resolution, run by the state survey agency that wrote the citation; IIDR is Independent Informal Dispute Resolution, a separate process before an outside entity, available when CMS has proposed a civil money penalty. They are different processes and we mark them differently. Two things to hold at once. A disputed citation is still a citation — it was written by a surveyor, it stands on the record unless and until it is changed, and we neither hide it nor discount it. And we cannot tell you how the dispute came out: CMS publishes that a citation is under dispute, not the outcome, so a tag marked here may since have been upheld, reduced, or deleted, and an unmarked tag may have been disputed and resolved before this file was cut. Ask the home what it disputed and why — it is entitled to tell you, and the answer is often the most informative thing on this page.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$25,435 in federal fines across 1 penalty.
- $25,435 — penalty dated 2024-11-21
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to UPSTATE SERVICES GROUP — 17 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.0 | -1.0 vs chain |
| Health inspection | 1 of 5 | 2.1 | -1.1 vs chain |
| Staffing | 4 of 5 | 2.6 | +1.4 vs chain |
| Quality measures | 4 of 5 | 2.8 | +1.2 vs chain |
The other 16 homes this chain runs (chain average 2.0★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| KOENIG, URI | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 60% | since 12/22/2010 |
| STEIF, EFRAIM | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL | 40% | since 08/15/2017 |
| RINN, SETH | Individual | W-2 MANAGING EMPLOYEE | — | since 08/15/2017 |
| AUGENSTEIN, JACK | Individual | CORPORATE OFFICER | — | since 11/01/2013 |
| WUERTZER, AMY | Individual | CORPORATE OFFICER | — | since 09/14/2017 |
CMS files one row per role, so the 6 rows in the source record cover these 5 parties — each is shown once here with every role it holds. Nothing is omitted.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $8.1M paid to related parties — landlords or management companies under common ownership — equal to about 22% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in NY
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the New York Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 335845. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-11-21, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.