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Central Park Rehabilitation And Nursing Center

116 East Castle Street, Syracuse, NY 13205 · For profit - Limited Liability company · 160 certified beds · (315) 475-1641 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Sep 2023Resident-funds citation (F0565)1 immediate-jeopardy citation
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • no federal fines or payment denials on record
  • a high payroll-based staffing rating (4/5)
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Sep 2023
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0565)
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • a high number of inspection citations overall (40) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • about 17% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 3 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
750 E Adams St · (315) 464-5820 · Call to confirm hours
Pharmacy
819 S Salina St · (315) 476-3122 · Call to confirm hours
Grocery
Bodega3150.2 mi
319 Cortland Ave · (315) 399-4257 · Call to confirm hours
Park
106 Dr Martin Luther King E · (315) 472-0700 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased12.5%14.1%15.4%better
Long-stay residents who lose too much weight2.0%5.8%5.4%better
Long-stay residents with a catheter left in their bladder0.1%0.5%0.9%better
Long-stay residents with a urinary tract infection0.9%1.3%2.0%better
Long-stay residents with depressive symptoms1.5%19.5%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.2%0.1%better
Long-stay residents with falls causing major injury3.6%3.1%3.3%typical
Long-stay residents whose ability to walk worsened6.9%12.5%16.1%better
Long-stay residents on antianxiety or hypnotic medication16.2%13.2%18.9%better
Long-stay residents given the seasonal flu vaccine98.7%95.3%95.3%typical
Long-stay residents with pressure ulcers3.7%6.5%4.7%better
Long-stay residents with worsening bladder/bowel control17.8%19.5%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table16.4%13.7%17.1%typical
Short-stay residents who newly got an antipsychotic medication1.5%1.2%1.4%typical
Short-stay residents given the seasonal flu vaccine84.8%78.8%79.4%typical
Short-stay residents rehospitalized after admission34.0%20.6%22.6%worse
Short-stay residents with an outpatient ER visit18.5%9.6%12.0%worse
Long-stay hospitalizations per 1,000 resident days2.371.701.67worse
Long-stay outpatient ER visits per 1,000 resident days1.661.361.80typical

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

30.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 88 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

30.7%U.S. median 51.5%
Got home and stayed home
10.1%U.S. median 10.7%
Went back to hospital
60.5%U.S. median 56.6%
Met the expected recovery
0.28U.S. median 0.31
Therapy hours / resident / day
0.14hours / resident / day
Physical therapy
0.10hours / resident / day
Occupational therapy
0.03hours / resident / day
Speech therapy

Met the expected recovery: 60.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 43 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.28 therapist hours per resident per day in 2026Q1 — more than 42% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 6% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF30.7%CMS range 23.0–40.451.5%Oct 2022–Sep 2024worse than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.1%CMS range 6.9–13.710.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge60.5%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge44.2%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge51.2%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.4%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.4%CMS range 4.1–15.27.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.891.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.47
RN hours/ resident / day
1.02
LPN hours/ resident / day
2.09
Aide hours/ resident / day
3.58
Total nurse hours/ resident / day
0.15
RN hoursweekends
46.7%
Total nursing turnover
38.1%
RN turnover

How full it usually is: this home is certified for 160 beds and averages 158.9 residents a day — about 99% occupied, or roughly 1 bed typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.58 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.47 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.09 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.00 hrs/resident/day on weekends vs 3.82 on weekdays — 21% thinner on weekends — a notable drop. RN hours go from 0.60 to 0.15 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 47% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

11
deficiencies at the latest standard inspection (2025-05-05)
13
at the previous standard inspection (2023-09-12)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

40 citations, most serious first. The 11 most serious are shown; the remaining 29 are one tap away and print in full.

  • Immediate jeopardy · Lcited before2025-05-05 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review, and interviews during the recertification and partial extended surveys conducted 4/28/2025 - 5/5/2025, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety in the main kitchen. Specifically, the main kitchen walk-in cooler was not maintained in appropriate operating condition and had an air temperature of 50 degrees Fahrenheit. Milk stored in the walk-in cooler was measured at 47.8 degrees Fahrenheit. Potentially hazardous foods (food that requires time/temperature control for safety to limit the growth of pathogens) were in the stand-up unit refrigerators on four (4) of four (4) units (1st, 2nd, 3rd, and 4th floor) and originated from the main kitchen walk-in cooler. The potentially hazardous foods included tuna salad sandwiches, egg salad sandwiches, turkey sandwiches, and cottage cheese. The facility's failure to properly maintain the temperature of the main kitchen walk-in cooler placed all 153 residents at risk for food borne illness from consuming potentially…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-02 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews, the facility failed to ensure that all alleged violations involving abuse were reported immediately, but not later than two hours after the allegation was made for one (1) of three (3) residents (Resident #1). Specifically, on 05/16/2026 during the 7:00 AM to 3:00 PM shift, Licensed Practical Nurse #3 alleged they witnessed Certified Nurse Aide #15 to have been verbally abusive and pushed Resident #1 toward a dining room chair. The incident was not reported as required and Certified Nurse Aide #15 continued to have access to residents. On 05/20/2026, the Director of Nursing discovered a written statement in their mailbox from Licensed Practical Nurse #3 that described the incident on 05/16/2026. Resident #1 was not assessed until 05/18/2026 at approximately 8:30 AM. Findings include: The 04/2026 revised facility policy, Abuse Prevention, documented in response to allegations of abuse, neglect, exploitation, or mistreatment, the facility must ensure that all alleged violations involving abuse, neglect or mistreatment, including injuries of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-05-05 · tag F0585 — failed to handle grievances — widespread
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review, and interviews during the recertification survey conducted 4/28/2025-5/6/2025, the facility did not ensure a process was in place for residents to have their grievances addressed appropriately for 153 of 153 residents residing in the facility. Specifically, information on how to file a grievance and grievance forms were not available to the residents and the facility did not have a process for residents to file an anonymous grievance. Additionally, 14 of 14 anonymous residents present at the resident group meeting stated they did not know where to obtain grievances forms from or of their right to file anonymously; some residents present did not know who the grievance officer was. Findings include: The undated facility policy Grievance Policy and Procedure, documented residents, family members, resident advocates or any other individuals had the right to voice grievances regarding such things as resident care and treatment which was provided or was not provided, the behavior of staff and other residents, and other concerns regarding their stay at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-05-05 · tag F0565 — failed to support the resident council — pattern
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record review during the recertification survey conducted 4/28/2025-5/5/2025, the facility did not ensure that views, grievances, or recommendations voiced by residents during Resident Council group meetings were considered or acted upon and responded to with a rationale for 14 of 14 anonymous residents present at the resident group meeting. Specifically, 14 of 14 anonymous residents present at the resident group meeting stated they did not receive responses to topics or concerns addressed in prior Resident Council meetings. Additionally, there was no documented evidence residents' voiced concerns were investigated, and rationales or responses were provided to the residents. Findings include: The undated facility policy Resident Council, documented the facility would listen to the views of the council and respond to and/or act upon the grievances and recommendations of the council concerning proposed policy and operational decisions affecting resident care and life in the facility. Any grievances/suggestions voiced during the resident council that was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-05 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and interviews during the recertification survey conducted 4/28/2025-5/5/2025, the facility did not ensure a safe, clean, comfortable, and homelike environment for two (2) of four (4) resident units (First and Fourth Floors) and the main kitchen. Specifically, the first floor, the fourth floor, and the main kitchen had unclean surfaces including stained and sticky floors, unclean walls, and unclean shelving. Findings include: 1.Unclean Surfaces Resident Units On 4/28/2025 the following observations were made in the Fourth Floor dining room: - at 12:35 PM, there was food debris and stains on the floor under six of nine tables. - at 12:37 PM, the section of floor on the side area to the right of the kitchenette was sticky and shoes stuck to the floor. - at 12:42 PM, the dining room wall had a black/grey line running along the entire length of the wall. On 4/29/2025 the following observations were made in the Fourth Floor dining room: - at 3:16 PM, there were stuck on food…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-05-05 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review, and interview during the recertification survey conducted 4/28/2025-5/5/2025, the facility did not ensure residents were provided food and drink that was palatable, flavorful, and at an appetizing temperature for two (2) of two (2) meals reviewed (Lunch meals on 4/30/2025 and 5/2/2025). Specifically, food was not served at palatable and appetizing temperatures during the lunch meals on 4/30/2025 and 5/2/2025. Additionally, Resident #5 complained the food was cold. Findings include: The undated facility Food Safety and Sanitation Plan documented hot foods were required to be held at 135 degrees Fahrenheit or greater. During an interview with Resident #5 on 4/28/2025 at 1:47 PM, they stated the food was usually cold and the meat was tough. Test Tray #1: During an observation on 4/30/2025 at 1:15 PM, after all the residents had been served on the Third floor, a portion of meatloaf was requested from the Third floor steam table. The meatloaf's temperature was 118 degrees Fahrenheit and tasted lukewarm. Food Service worker #14 verified the measured…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-05 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review, and interviews during the recertification survey conducted 4/28/2025-5/5/2025, the facility did not ensure residents had the right to a dignified existence in a manner and an environment that promoted the maintenance or enhancement of quality of life for four (4) of seven (7) residents (Residents #30, #97, #121, and #123) reviewed. Specifically, Residents #97, #121, and #123 were provided unplanned plastic silverware and plastic cups during meals; and Resident #30 wore soiled shorts because they did not get their personal laundry items returned to them timely. Findings include: The facility policy Quality of Life-Dignity, revised 3/2025, documented staff would address the resident by their name and not label them or refer to them by the care needs. 1) Resident #30 had diagnoses including need for assistance with personal care. The 1/23/2025 Minimum Data Set assessment documented the resident was cognitively intact, felt it was somewhat important to take care of personal belongings or things, required partial/ moderate assistance with dressing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-05 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews during the recertification and abbreviated (NY00355209) survey conducted 4/28/2025-5/6/2025, the facility did not ensure all alleged violations were thoroughly investigated and a plan was implemented to prevent further potential abuse for one (1) of two (2) residents (Resident #121) reviewed. Specifically, Resident #121 sustained an injury of unknown origin, a human bite mark, and it was not reported to the New York State Department of Health within 24 hours as required. Findings include: The facility policy Accident/Incident Reporting, revised 3/2025 documented all accidents or incidents that involved residents, employees, visitors or vendors that occurred at the facility had to be investigated and reported to the Administrator. Injuries of unknown source must be reported to the department supervisor as soon as such accident/incident was discovered or when information of such accident/incident was learned. The Nurse Supervisor/Charge Nurse must be immediately informed of accidents or incidents so that medical attention can be provided. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-05 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review, and interviews during the recertification and abbreviated (NY00375619, NY00359259, and NY00351358) surveys conducted 4/28/2025-5/5/2025, the facility did not ensure residents who were unable to carry out activities of daily living received the necessary services to maintain good nutrition, grooming, and personal and oral hygiene for two (2) of eight (8) residents (Residents #60 and #158) reviewed. Specifically, Residents #60 was not provided showers as planned; and Resident #158 was not provided incontinence care as planned. Findings include: The facility policy Activities of Daily Living, revised 3/2025, documented activities of daily living would be documented by staff after completion; the resident's care plan and profile care card provided information on the level of assistance required by each individual to complete activities of daily living; and the nurse was notified of any resists/refusals and document in the progress notes. The facility policy ADL (activities of daily living) Support, revised 3/2025, documented residents who were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-05 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and interviews during the recertification survey conducted 4/28/2025-5/5/2025, the facility did not provide ongoing programs to support each resident in their choice of activities, for two (2) of three (3) Residents (Residents #74 and #156) reviewed. Specifically, Residents #74 and #156 were not offered meaningful activities that included their interests and preferences. Findings include: An activities policy was requested on 5/1/2025 at 8:36 AM. At 9:35 AM, the Administrator sent an electronic communication the facility did not have an activities policy. 1) Resident #156 had diagnoses including depressive disorder and stroke. The 3/24/2025 Minimum Data Set assessment documented the resident was cognitively intact, was dependent for mobility with use of a manual wheelchair, and felt it was very important to do their favorite activities; somewhat important they had books, newspapers, and magazines to read, to go outside; and to participate in religious services; and very…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-05 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review, and interviews during the recertification survey conducted 4/28/2025-5/5/2025, the facility did not ensure residents maintained acceptable parameters of nutritional status for one (1) of four (4) residents (Resident #56) reviewed. Specifically, Resident #56 had significant weight loss, weekly weights were not competed as ordered, reweighs were not obtained per policy, nutritional needs were not reassessed following the significant weight loss, and they did not receive assistance at meals as planned. Findings include: The undated facility policy Registered Dietitian Intervention and Documentation on Resident's Nutritional Status, documented the Registered Dietitian would assess and evaluate residents with significant weight loss or gain per the Minimum Data Set assessment guidelines and would develop care plans with the interdisciplinary team. All residents considered to be high nutritional risk were to have nutritional assessments completed monthly until nutritional status had improved (weight loss had at least stabilized with body mass index…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 29 citations
  • Potential for harm · D2025-05-05 · tag F0806 — failed to honor food preferences — isolated
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review, and interviews during the recertification survey conducted 4/28/2025-5/5/2025, the facility did not ensure each resident received food that accommodated resident allergies, intolerances, and preferences for one (1) of one (1) resident (Resident #95) reviewed. Specifically, Resident #95 did not receive double portions per their preference. Additionally, during the facility's April 2025 Food Committee Meeting 20 residents voiced concerns regarding double portions. Findings include: The facility policy Fine Dining- Meal Captain, revised 4/2024 documented the facility would provide a Meal Captain for each meal to coordinate the efficient process of the meal and to ensure that all residents have an enjoyable meal experience. The Meal Captain would give the dietary staff the residents' meal tickets, and the food would be prepared as directed on the ticket and served to the resident. Resident #95 had diagnoses including depressive disorder, anxiety, and heart failure. The 4/18/2025 Minimum Data Set assessment documented the resident had intact…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-24 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview during the abbreviated survey (NY00341649), the facility did not ensure residents had the right to a safe, clean, comfortable, and homelike environment for 1 of 3 residents (Resident #2) reviewed. Specifically, Resident #2's bedroom had food debris on the floor, there were no linens on the bed, the mattress had large tears, and the privacy curtain was stained. Findings include: The facility's Housekeeping Operations Manual, revised 3/2020, documented daily procedures for cleaning a resident room included dust mopping the floor, damp mopping the floors, and cleaning vertical and horizontal surfaces. Resident #2 had diagnoses including dementia and Parkinson's disease (a progressive neurological disorder). The 2/28/2024 Minimum Data Set assessment documented the resident had severe cognitive impairment, required partial/moderate assistance with toileting, personal hygiene, and transfers, and did not have behavioral symptoms. The 3/21/2024 comprehensive care plan documented the resident was at risk for falling, needed assistance with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-09-12 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review during the recertification and abbreviated (NY00318580, NY00315254, NY00312648, NY00302926, NY00315085, and NY00314497) surveys conducted 9/5/2023-9/12/2023, the facility did not ensure residents had the right to a safe, clean, comfortable, and homelike environment for 4 of 4 resident units (Units 1, 2, 3, and 4). Specifically, floors were unclean, windows were damaged or had missing components, and linen items were not available in sufficient quantities for resident use on all units. Finding include: The facility policy Work Orders dated 9/11/2023, documented the system was utilized to report issues requiring maintenance and/or housekeeping attention. The housekeeper job description documented daily resident room cleaning included proper techniques for all vertical and horizontal surface cleaning, sweeping, and mopping floors, sanitizing, and disinfecting restrooms. All housekeepers must report problems, concerns, and maintenance issues to the supervisor. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-09-12 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview during the recertification and abbreviated surveys(NY00302926, NY00311496, NY00314497, NY00315085, NY00315254, NY00317770, NY00318580, and NY00321728) conducted 9/5/2023-9/12/2023, the facility did not ensure residents who were unable to carry out activities of daily living (ADLs) received the necessary services to maintain adequate nutrition, and personal care including grooming and oral hygiene for 7 of 9 residents (Residents #3, 27, 76, 95, 110, 133, and 417) reviewed. Specifically, Resident #3 was not dressed in clean clothes or shaved as they preferred; Resident #27 was not assisted with range of motion (ROM) as planned; Resident # 76 was not toileted every two hours as planned; Resident #95 was not turned and positioned, shaved, or provided with nail care as planned; Resident #110 was not changed when visibly incontinent in the dining area; and Residents #133 and 417 were not assisted with showering. The facility policy Activities of Daily Living (ADLs)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-12 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview during the recertification and abbreviated surveys (NY00315085 and NY00318580) conducted 9/5/2023-9/12/2023, the facility did not ensure residents were treated with respect and dignity and cared for in a manner that promoted quality of life and protected the residents' rights for 2 of 5 residents (Residents #70 and 133) reviewed. Specifically, Resident #133 wore other residents' clothing that did not fit and attended an appointment wearing the clothing; Resident #70's urinary catheter collection bag was not covered and visible to other residents and visitors. Findings include: The facility policy Quality of Life-Dignity revised 3/2023 documented residents shall be treated with dignity and respect at all times. Treated with dignity meant the resident would be assisted in maintaining and enhancing their self-esteem and self-worth. Residents shall be groomed as they wish. Residents shall be encouraged and assisted to dress in their own clothes. Staff should promote…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-12 · tag F0577 — isolated
    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview during the recertification survey conducted 9/5/2023-9/12/2023, the facility did not ensure the results of the most recent survey of the facility conducted by Federal or State surveyors and any plan of correction were posted in a place readily accessible to residents, family members, and legal representatives. Specifically, the survey results and plan of correction were in a black plastic file bin on the wall, approximately 4-foot off the ground behind a 5-foot sign. Findings include: During the resident council meeting on 9/6/2023 at 10:15 AM, an anonymous resident stated they could not access the previous survey results. During an observation on 9/6/2023 at 1:55 PM, the survey results binder was in a dark corner near the palm scan time clock behind a 5-feet tall by 2-feet-wide facility advertisement sign with clear plastic containers resting at the foot of sign. Survey results binder were in the black file bin approximately 4 feet off the ground. During observations on 9/11/2023 at 12:01 PM and 9/12/23 at 2:25 PM the survey results were observed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-12 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview during the recertification and abbreviated (NY00315085, NY00318580, NY00321728) surveys conducted 9/5/2023-9/12/2023, the facility did not ensure residents were free from abuse for 1 of 2 residents (Resident #422) reviewed. Specifically, CNA #60 was witnessed verbally abusing Resident #422 and CNA #60 was not immediatley removed from the facility and returned to the unit after the abuse had occurred. Findings include: The facility policy Resident Rights revised 3/2023 documented the residents were to be treated with respect, kindness, and dignity. Each employee was given a copy of resident rights upon being hired and was responsible to read and learn them. Training related to resident rights was completed in orientation and annually. The facility policy Abuse Prevention revised 3/2023 documented residents were to be free from verbal, mental, sexual, and physical abuse, as well as corporal punishment, and involuntary seclusion. Staff was educated on techniques to protect all parties. Residents were protected from abuse, neglect, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-12 · tag F0640 — isolated
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview during the recertification survey conducted 9/5/2023-9/12/2023 the facility did not ensure that within 14 days after completion of a resident's assessment they electronically transmitted encoded, accurate, and complete Minimum Data Set (MDS) data to the CMS (Centers for Medicare and Medicaid Services) System for 4 of 4 residents (Residents #24, 30, 81, and 100) reviewed. Specifically, the MDS assessments for Residents #24, 30, 81, and 100 were not transmitted within 14 days of completion. Findings include: The CMS Minimum Data Set (MDS) Resident Assessment Instrument Version 3.0 Manual documented that comprehensive assessments must be transmitted electronically to the Quality Improvement Evaluation System (QIES) Assessment Submission and Processing (ASAP) system using the CMS wide area network within 14 days of the care plan completion date and all other MDS assessments must be submitted within 14 days of the MDS completion date. The facility's MDS Transmission Logs for 9/7/2023 documented: - Resident #100 had a significant change in status…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-12 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview during the recertification survey conducted 9/5/2023-9/12/2023, the facility did not implement a person-centered care plan to meet the medical, mental, and psychosocial needs for 3 of 3 residents (Residents #119, 143, and 505) reviewed. Specifically, Resident #119 did not speak English and was not provided a communication board as planned; Resident #143 was addressed by a name not included in their care plan; and Resident #506 required glasses and was observed wearing broken glasses. Findings include: The undated facility policy Care Planning/Care Conference documented the comprehensive care plan (CCP) should describe the resident's medical, nursing, physical, mental, and psychosocial needs, and preferences and how the facility will assist in meeting these needs and preferences. Care plans should reflect person-centered care with resident specific interventions. 1) Resident #119 was admitted to the facility with a diagnosis of cerebral infarction (stroke). The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview during the recertification and abbreviated (NY00312648 and NY00315085) surveys conducted 9/5/2023-9/12/2023, the facility did not ensure the resident environment remained free of accident hazards as is possible for 2 of 7 residents (Residents #65 and #95) reviewed. Specifically, Resident #65 had unidentified medications on the floor of their shared room, and following falls, Resident #95's care plan was not updated with recommended interventions for fall prevention (fall mats) and they were not implemented as recommended. Findings include: The facility policy General Medication Administration revised 3/2023 documented that medications were not to be left at the bedside. If a resident refused their medications, they were to be reapproached twice, if refusal continued medications were discarded and notification was made to the provider. The facility policy Fall Protocol revised 3/2023 documented the facility completed a fall assessment on every resident upon…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-12 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview during the recertification survey and abbreviated (NY00315254) surveys conducted 9/5/2023-9/12/2023, the facility did not ensure that a resident being fed by enteral means (tube placed in the stomach for feedings) received the appropriate treatment and services to prevent complications for 1 of 2 residents (Resident #17) reviewed. Specifically, Resident #17 did not receive the ordered amount of feeding formula in a 24 hour period and the resident's medication administration, tube flushes, tube placement checks, and feeding tube care were not performed according to acceptable professional standards. Additionally, the resident was on transmission based precautions and staff did not wear personal protective equipment (PPE) when providing care. The facility policy Tube Feeding revised 4/2020, documented the purpose of the tube feeding was to provide adequate nutrition/hydration for residents who are unable to orally ingest adequate nutrients to meet nutritional and metabolic demands. The caloric and nutritional needs were determined by…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-12 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview during the recertification and abbreviated (NY00312648) surveys conducted 9/5/2023-9/12/2023, the facility did not ensure that a resident who needed respiratory care was provided such care, consistent with professional standards of practice, the comprehensive person-centered care plan, and the residents' goals and preferences for 2 of 2 residents (Residents #28 and #33) reviewed. Specifically, Resident #28's portable oxygen tank was not replaced when it was empty, Resident #28's care plan did not include directions for oxygen use, and Resident #33's care plan did not include the need for oxygen therapy. Findings include: The facility policy Oxygen Administration revised 3/2023 documented oxygen therapy was delivered by way of an oxygen mask or nasal canula using a portable oxygen cylinder or oxygen concentrator and must be verified by a physician order. Once the appropriate setup was placed on a resident, observe the resident periodically thereafter for flow of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-12 · tag F0732 — isolated
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview during the recertification survey conducted 9/5/2023-9/12/2023, the facility did not post the following required information for resident and visitor viewing on a daily basis: the current resident census and the actual number of hours worked by licensed and unlicensed nursing staff directly responsible for resident care per shift. Specifically, the last posted report during the survey period was 9/9/2023. During an observation on 9/12/2023 at 12:20 PM, the resident census and staff hours list was posted on the desk in the main lobby and was dated 9/9/2023. During an interview on 9/12/2023 at 12:20 PM, the Director of Nursing (DON) stated that the posted document that included the resident census and staff hours was for 9/9/2023, and the posted staffing was required to be updated every day. They were not certain who was responsible to gather and post the required nursing staff information. During an interview on 9/12/2023 at 2:43 PM, staff coordinator #29 stated they provided the staffing details to Nursing Administration for the next 48 hours every…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-12 · tag F0925 — failed to control pests — isolated
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview during the recertification survey conducted 9/5/2023-9/12/2023, the facility did not maintain an effective pest control program so that the facility was free of pests for 4 of 4 nursing units (1, 2, 3, and 4) and the main kitchen. Specifically, there was evidence of live fruit fly infestation on Units 1, 2, 3, 4 and the main kitchen. Findings include: The facility policy Pest Control dated 3/2023, documented the facility maintained an effective pest control program. Staff would report staff sightings via the pest sighting logs. Sightings will report the type, number, and location of pests noted. Pest control vendor records dated 7/7/2023 and 4/26/2023, documented flies as a targeted treatment pest. During an observation in the main kitchen on 9/05/2023 at 10:00 AM 20 fruit flies were in the main kitchen. Observations on the nursing units included the following fruit fly sightings: - On 9/05/2023 at 11:00 AM, 5 fruit flies were in the 4th floor soiled utility room. - On 9/05/2023 at 11:26 AM, 20 plus fruit flies were in the 3rd floor…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-02-17 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review during the recertification and abbreviated (NY00280835) surveys conducted 2/9/22-2/17/22, the facility failed to properly maintain a clean comfortable and homelike environment for 4 of 4 units (Units 1, 2, 3 and 4) reviewed. Specifically, there were unclean floors, surfaces, privacy curtains, wheelchairs, and linens; and comfortable sound levels were not maintained during meal service on the 4th floor. Findings included: The facility Resident Orientation Handbook documents residents have the right to dignity, respect, and a comfortable living environment. During a Resident Council Meeting on 2/11/22 at 9:08 AM, 2 anonymous residents stated that their surrounding environments and rooms were not kept clean. Floors: The following observations were made: - on 2/9/22 at 10:52 AM, there was a 2 inch round brown layered substance on the floor next to Resident #18's bed and a paper cup under bed. - on 2/09/22 at 10:56 AM, there were three red circular stains the dining…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-02-17 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review during the recertification survey conducted 2/9/22-2/17/22 the facility failed to ensure to the extent practicable, the participation of the resident and resident's representative(s) in the development of the comprehensive care plan (CCP) for 3 of 3 residents (Residents #30, 126, and 256) reviewed. Specifically, there was no documented evidence Residents #30, 126 or their representatives were invited to or attended comprehensive care plan meetings, and Resident #256 was not invited to attend a meeting regarding their care and discharge plan and was not updated timely following the meeting. Findings include: The facility policy Interdisciplinary Care Conference Meeting revised 7/16/19 documented the resident, the resident's family and/or the resident's legal representative/guardian or surrogate are invited to participate in the development of and revisions to the resident's care plan. Every effort will be made to schedule care plan meetings to accommodate the resident and family. 1) Resident #30 had diagnoses including cerebral palsy, diabetes,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-02-17 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview during the recertification and abbreviated surveys (NY00288029, NY00276190, NY00278739, NY00280835, NY00289363, NY00261027, NY00264434, NY00269202, NY00269912, NY00271865, NY00272787, NY00274516, NY00276582, NY00275967, NY00277089, NY00280135, NY00281096, NY00281327, NY00283023, NY00289363, NY00261027) conducted 2/9/22-2/17/22, the facility failed to ensure a resident who is unable to carry out activities of daily living (ADL) receives the necessary services to maintain good nutrition, grooming, and personal and oral hygiene for 5 of 10 residents (Residents #9, 18, 88, 125, and 256) reviewed and 2 anonymous residents at the Resident Council Meeting. Specifically, Residents #9 and 125 were not provided toileting care, Resident #18 was not assisted out of bed and provided daily care at the time they requested, Resident #256 was not provided regular showers/baths, and Resident #88 was not provided timely care including dressing and toileting. Findings include: The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-02-17 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview during the recertification and abbreviated surveys (NY00267849 and NY00288029) conducted 2/9/22-2/17/22, the facility failed to establish and maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for 3 of 5 residents (Residents #43, 73, and 96) reviewed for isolation precautions, 2 of 31 residents (Residents #44 and 87) reviewed for COVID-19 vaccinations, and 1 of 4 (Unit 3 high side) medication cart storage areas. Specifically, Residents #43, 73, and 96 were COVID-19 positive and the facility did not ensure precautionary measures were in place to prevent transmission of COVID-19; there was no documented evidence Residents #44 and 87 were offered a COVID-19 vaccination; and an opened bag of potato chips and a water bottle were observed in the Unit 3 high side medication cart. Findings include: The facility policy Isolation-Categories of Transmission-Based Precautions revised…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-02-17 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview during the recertification survey conducted 2/9/22-2/17/22, the facility failed to ensure the right to reside and receive services in the facility with reasonable accomodation of resident needs and preferences for 2 of 9 Residents (#56 and 89) reviewed. Specifically, Residents #56 and 89 were not properly positioned during mealtime to maximize eating abilities and comfort. Findings included: The facility Meal Captain, Fine Dining Policy and Procedure dated 5/27/16 documented to observe and report to charge nurse/ Nurse Manager/Assistant Director of Nursing (DON) any meal consumption changes, and difficulty with chewing or swallowing that residents may be having. Assess for diet change, need for adaptive equipment and/or change in feeding technique. 1) Resident #56 had diagnoses including dementia, cervical disc (vertebrae in neck) degeneration, and repeated falls. The 12/21/21 Minimum Data Set (MDS) assessment documented the resident had severely impaired…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-02-17 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview during the recertification and abbreviated surveys (NY00287571) conducted 2/9/21-2/17/22, the facility failed to ensure each resident had the right to be free from abuse for 3 of 5 residents (Residents #54, 109, and 141) reviewed. Specifically, Resident #109 had a history of sexually inappropriate behaviors and was care planned to be supervised when in common areas with other residents. Residents #54 and #109 were left unsupervised in a common area together and Resident #109 touched Resident #54 in a sexually inappropriate manner. Findings include: The policy Prevention of Abuse, Neglect, Involuntary Seclusion and Misappropriation of Property revised 5/5/16 documents to assure that all staff are familiar with the abuse prevention program to ensure that all residents are protected form abuse, neglect, involuntary seclusion, and misappropriation of property. All employees shall be trained through regular in-services on how to recognize events and occurrences. During an investigation of abuse, the facility shall take every precaution…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-02-17 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review during the recertification survey conducted 2/9/22-2/17/22, the facility did not provide based on the comprehensive assessment and care plan and the preference of each resident, an ongoing program to support residents in their choice of activities, designed to meet the interests and support the physical, mental, and psychosocial well-being of each resident for 1 of 1 resident (Resident #15) reviewed. Specifically, Resident #15 was not offered meaningful activities and was not provided with activities of their choosing. Findings include: Resident #15 had diagnoses including stroke, multiple muscle contractures, and traumatic brain injury. The 1/28/22 Minimum Data Set (MDS) assessment documented the resident had severely impaired cognition; had difficulty hearing; did not speak; was unable to make self understood; sometimes understood others; had highly impaired vision; preferred music, doing things with groups of people, and participating in favorite activities; required extensive assistance to total dependence with most activities…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-02-17 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review during the recertification and abbreviated (NY00280835) surveys conducted 2/9/22 -2/16/22, the facility failed to ensure that residents received treatment and care in accordance with professional standards of practice for 1 of 1 resident (Resident #9) reviewed. Specifically, Resident #9 had a medical order for TEDS (thrombo-embolic deterrent stockings, compression stockings), the stockings were not applied and were documented as applied by licensed practical nurse (LPN) #19. Findings include: Resident #9 had diagnoses including Alzheimer's disease and hypertension. The 1/28/22 Minimum Data Set (MDS) assessment documented the resident had severely impaired cognition and required extensive assistance with dressing. The 11/10/21 comprehensive care plan documented the resident required extensive assistance with dressing. A physician progress note dated 11/11/21 documented the resident was being seen for lower leg swelling (up to mid-calf) which had prompted an ED (Emergency Department) visit on October 18. Podiatry, occupational and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-02-17 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview during the recertification survey conducted 2/9/21-2/17/21, the facility failed to ensure a resident receives care, consistent with professional standards of practice, to prevent pressure ulcers for 1 of 3 (Resident #125) residents reviewed. Specifically, Resident #125 was at risk for pressure ulcers, did not have an air mattress in place as ordered, and nursing documented the air mattress was in place. Findings include: The facility policy Skin assessment and prevention revised 7/16/19, documented preventative measures will be applied according to protocols and resident needs. High risk protocol includes air mattress overly on bed as appropriate. Resident #125 was admitted to the facility on [DATE] with Alzheimer's disease and a displaced fracture of left femur. The Minimum Data Set (MDS) dated [DATE] documented the resident had severe cognitive impairment, required extensive assistance of 2 for all activities of daily living (ADLs), was at risk developing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-02-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview during the recertification and abbreviated surveys (NY00276799, NY00284318, and NY00271865) conducted on 2/9/22-2/17/22, the facility failed to ensure 3 of 6 residents (Residents #38, 87, and 88) reviewed received adequate supervision and assistance devices to prevent accidents and/or their environments remained as free of accident hazards as possible. Specifically: - Resident #38 was on an altered consistency diet and had a history of attempting to consume other residents' meal items. Interventions were not implemented to prevent reoccurrence and the resident consumed food that was included with their ordered food consistency. - Resident #87 did not have interventions in place to prevent wandering and elopement and the resident exited the building. - Resident #88 did not have a thorough investigation to rule out abuse, neglect or mistreatment or a plan to prevent recurrence for a hematoma. Findings include: The facility policy, Elopement Prevention Program,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-02-17 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview during the recertification and abbreviated surveys (NY00280835) conducted on 2/9/22 through 2/17/22, the facility failed to ensure residents maintained acceptable parameters of nutritional status for 2 of 6 residents (Resident #9 and 34) reviewed. Specifically, Resident #9 did not receive all their food items at 2 meals and weekly weights were not completed as ordered. Resident #34 had a significant weight loss and weekly weights were not completed as ordered. Findings include: The facility policy Meal Captain, Fine Dining revised 5/27/16 documents meal captains would be identified on the assignment sheet for the day and evening shifts. Certified nurse aides (CNA) will serve the resident's their food per their meal ticket and ensure proper consistency. The facility policy Resident Weights revised 5/18/18 documents weights are an overall assessment tool to monitor the status of each resident. Weights are essential to assess the nutritional and fluid status.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-02-17 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review during the recertification survey conducted 2/9/22-2/17/22, the facility failed to store, prepare, distribute and serve food in accordance with professional standards for food service safety for 1 of 4 (first floor) nursing unit steam tables reviewed. Specifically, hot food items in the first floor steam table for the lunch meal on 2/9/22 were not held above 135 Fahrenheit (F). Findings included: The undated facility policy Tray Accuracy documents hot food will be kept hot (>135 degrees F). During an observation on 2/9/22 at 12:37 PM, a resident meal tray was measured for temperatures. The meal was a regular diet with a baked quarter of chicken, collard greens and rice pilaf. The food was plated directly from the steam table and immediately tested behind the steam table in the first floor kitchenette. The following temperatures were measured; baked chicken 120 F, collard greens 121 F, and the rice pilaf 115 F. When interviewed on 2/9/22 at 1:00 PM, food service aide #12 stated supervisors checked the temperatures of food in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-02-17 · tag F0888 — isolated
    Ensure staff are vaccinated for COVID-19
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview during the recertification and Focused Infection Control Surveys conducted 2/9/22-2/17/22, the facility failed to develop and implement policies and procedures to ensure proper precautions to prevent the spread of COVID-19 in accordance with the Centers for Disease Control and Prevention (CDC) recommendations and the regulations for 3 of 6 employees (housekeepers #16 and #38, and certified nurse aide #39) reviewed. Specifically, housekeepers #16 and #38 and certified nurse aide (CNA) #39 were not fully vaccinated for COVID-19 and there was no process to ensure the implementation of additional precautions, intended to mitigate the transmission and spread of COVID-19, for staff who were not fully vaccinated. Findings include: The facility 3/6/20 COVID Action Plan policy documented all employees, agency staff, affiliated parties, contracted staff, medical, nursing, students and volunteers are fully vaccinated against COVID-19 in accordance with the New York State Department of Health under public Health Law Sections 225, 2800, 2803,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-02-17 · tag F0908 — failed to keep essential equipment working — isolated
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review during the recertification survey conducted 2/9/22-2/17/22, the facility failed to maintain all mechanical, electrical, and patient care equipment in safe operating condition for 1 of 4 (Unit 1) nursing unit kitchenette steamtables. Specifically, the Unit 1 steam table did not maintain power and had a faulty AC (alternating current) plug and a faulty electrical wall outlet. Findings include: The facility maintenance work order for the steam table on Unit 1 documented the order had been entered on 2/9/22 at 11:11 AM by the Food Service Director. The description documented the outlet for the steam table was loose in the wall housing and shorted out occasionally when the cord was moved. The work order did not include documentation the issue was reviewed or assigned by maintenance. When observed on 2/9/22 at 2:08 PM, the Unit 1 steam table was not operating properly when plugged into the wall outlet. The Regional Food Service Director attempted to turn the steam table on and check for proper operation. The steam table power indication…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2023-09-12 · tag F0573 — pattern
    Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview during the recertification and abbreviated surveys (NY00316269) conducted 9/5/2023-9/12/2023, the facility did not ensure access to medical records was provided to a resident's legal representative within 24 hours of an oral or written request (excluding weekends and holidays) for 1 of 1 resident (Resident #360) reviewed. Specifically, the facility did not provide Resident #360's requested medical records to the legal representative within 24 hours as required. Findings include: Resident #360 passed away on 1/15/2022. Electronic letters (emails) from Resident #360's legal representative to medical records associate #43 dated 9/8/2022, 3/15/2023, 4/11/2023, and 5/9/2023 documented Please see attached request for complete certified nursing home records for Resident #360. Please forward records as soon as possible. If records are available in electronic format, include a secure share file link to download said records. The above dated requests were also faxed to the facility. During an interview on 9/11/2023 at 10:51 AM, the legal representative…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to UPSTATE SERVICES GROUP — 17 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.0-1.0 vs chain
Health inspection 1 of 52.1-1.1 vs chain
Staffing 4 of 52.6+1.4 vs chain
Quality measures 3 of 52.8+0.2 vs chain
The other 16 homes this chain runs (chain average 2.0★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
KOENIG, LAWRENCEIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST28%since 09/08/2008
KOENIG, URIIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST28%since 09/08/2008
STEIF, EFRAIMIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL45%since 09/08/2008
AUGENSTEIN, JACKIndividualCORPORATE OFFICERsince 06/13/2016
WUERTZER, AMYIndividualCORPORATE OFFICERsince 09/14/2017

CMS files one row per role, so the 6 rows in the source record cover these 5 parties — each is shown once here with every role it holds. Nothing is omitted.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$17.0M
Net patient revenuemost recent cost report
-14.7%
Operating marginrevenue minus expenses
$3.4M
Related-party expense17% of expenses
Who pays — share of resident-days
Medicaid 67%Medicare 4%Other / private 29%

This home reported $3.4M paid to related parties — landlords or management companies under common ownership — equal to about 17% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$344per resident / day
operating cost
$10,471per month
≈ monthly operating cost
$300per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in NY

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the New York Medicaid page.

Typical monthly cost in New York
$15,528/mo
Nursing home (semi-private)
$16,729/mo
Nursing home (private)
$7,110/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 335253. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-05-05, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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