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Willow Woods Rehabilitation And Nursing

9625 Market Street, North Lima, OH 44452 · For profit - Limited Liability company · 85 certified beds · (330) 549-3939 Medicare & Medicaid certified

Call the home — (330) 549-3939 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Apr 2025Resident-funds citation (F0569)Behavioral-health or dementia-care citation — no harm found (F0758)1 actual-harm citation1 actual-harm citation CMS recorded as corrected before the inspection ended (past non-compliance)$50,389 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • lower-than-typical staff turnover (34% vs 45% nationally) — better care continuity
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Apr 2025
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0569)
  • it has 1 actual-harm citation
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (33) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $50,389 in federal fines (most recent 2024-12-18)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
Pharmacy
1135 W Western Reserve Rd · (330) 629-7345 · Call to confirm hours
Grocery
1135 W Western Reserve Rd · (330) 965-9400 · Call to confirm hours
Park
255 Warren Ave · (330) 549-9552 · Typically dawn to dusk
Place of worship
30 E Western Reserve Rd · (330) 758-3143

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased2.9%5.3%15.4%better than state — see note marked double-dagger below the table
Long-stay residents who lose too much weight7.3%6.2%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%0.2%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.0%0.4%2.0%better than state — see note marked double-dagger below the table
Long-stay residents with depressive symptoms38.3%30.1%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury2.0%3.2%3.3%better
Long-stay residents whose ability to walk worsened3.6%6.1%16.1%better than state — see note marked double-dagger below the table
Long-stay residents on antianxiety or hypnotic medication26.4%25.5%18.9%worse
Long-stay residents given the seasonal flu vaccine98.6%94.5%95.3%typical
Long-stay residents with pressure ulcers3.5%3.4%4.7%better
Long-stay residents with worsening bladder/bowel control25.9%21.4%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table11.1%8.8%17.1%better
Short-stay residents who newly got an antipsychotic medication2.0%1.2%1.4%worse
Short-stay residents given the seasonal flu vaccine35.0%75.6%79.4%worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

0.18U.S. median 0.31
Therapy hours / resident / day
0.10hours / resident / day
Physical therapy
0.01hours / resident / day
Occupational therapy
0.08hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.18 therapist hours per resident per day in 2026Q1 — more than 18% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 29% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identifiednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — Newly certified nursing home with less than 12-15 months of data available or the nursing home opened less than 6 months ago, and there were no data to submit or claims for this measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF staynot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsenednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFsnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.49
RN hours/ resident / day
0.68
LPN hours/ resident / day
1.96
Aide hours/ resident / day
3.12
Total nurse hours/ resident / day
0.30
RN hoursweekends
34.0%
Total nursing turnover
12.5%
RN turnover

How full it usually is: this home is certified for 85 beds and averages 72.4 residents a day — about 85% occupied, or roughly 13 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.12 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.49 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.96 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.81 hrs/resident/day on weekends vs 3.25 on weekdays — 14% thinner on weekends. RN hours go from 0.57 to 0.30 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 34% is below the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

6
deficiencies at the latest standard inspection (2026-04-08)
6
at the previous standard inspection (2025-04-10)

Deficiencies are unchanged from the previous inspection. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

33 citations, most serious first. The 12 most serious are shown; the remaining 21 are one tap away and print in full.

  • Actual harm · Gcited before2024-12-31 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, review of a facility Self-Reported Incident (SRI) and investigation, review of a police report, facility policy review and interview, the facility failed to protect Resident #2's right to be free from physical abuse by Resident #44. Actual harm occurred on 11/28/24 when Resident #2, who was alert and oriented, was punched in the face by Resident #44, who had known aggressive behaviors towards others, during an unprovoked incident while Resident #2 was laying in his bed, sustaining a hematoma to the right eye area and bruising to his right upper arm. Resident #2 was taken to the hospital emergency department for evaluation, diagnosed with a facial hematoma and returned to the facility. In addition, the incident was identified to be a stressor to Resident #2 and Resident #2 indicated he was shook up as a result of the unprovoked incident. This affected one resident (#2) of three residents reviewed for abuse. The facility census was 71. Findings include: Review of the medical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-12-31 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY THE FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NON-COMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY Based on record review, interview and review of facility policy, the facility failed to provide adequate supervision and/or intervention to prevent Resident #64 from sustaining a burn to his abdomen. This affected one resident (#64) of four residents who were reviewed for accidents. The facility census was 71. Actual harm occurred on 11/03/24 when Resident #64, who had severe cognitive impairment, was found in his room with a cigarette lighter (belonging to Resident #85) and his clothing smoldering subsequently sustaining a second-degree burn (an injury that affects both the outer layer of skin or epidermis and part of the underlying layer called the dermis) to his abdomen requiring treatment in the emergency room. Resident #64 returned to the facility from the emergency room on [DATE] and required follow-up treatment at a wound clinic for the burn. Findings include: Review of the medical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · F2026-05-20 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview, the facility failed to ensure a clean and sanitary environment in good repair. This finding affected 16 residents (#1, #7, #9, #16, #20, #24, #33, #35, #38, #40, #45, #56, #57, #65, #75 and #76) of 34 residents who reside on the Buckeye secured unit and had the potential to affect all the residents in the facility. The facility census was 76.Findings include:1. Tour of the Buckeye secured unit on 05/18/26 at 8:07 A.M. with Maintenance Director (MD) #721 of the resident rooms revealed: - Scrape damage and missing paint on the wall surfaces of Resident #75's room.- Scrape damage and missing paint on the wall surfaces of Resident #1's room and missing molding.- Scrape damage and missing paint on the wall surfaces of Resident #20's room.- Scrape damage and missing paint on the wall surfaces of Residents #40 and #45's room.- Scrape damage and missing paint on the wall surfaces of Residents #7 and #38's room.- Scrape damage and missing paint on the wall surfaces of Resident #33's room.- Scrape damage and missing paint on the wall surfaces…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-20 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview and policy review, the facility failed to honor Resident #1's preferences to heat up leftover food items. This finding affected one (Residents #1) of nine residents reviewed for preferences. The facility census was 76.Findings include:Review of Resident #1's medical record revealed the resident was admitted on [DATE] with diagnoses including fibromyalgia, depression and anxiety disorder. Resident #1 resided on the Buckeye secured unit.Review of Resident #1's physician orders revealed an order dated 03/03/26 for a regular diet, regular texture with thin liquids consistency and a house shake (supplement) with breakfast.Review of Resident #1's Quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed the resident exhibited intact cognition.Interview on 05/18/26 at 8:35 A.M. with Resident #1 revealed staff refused to heat up leftovers and she has had to throw food out. She indicated the Director of Nursing (DON) stated it was the facility policy. When questioned, she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-20 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and policy review, the facility failed to ensure Resident #78's care plan was revised with individualized interventions to address his behaviors. This affected one (Resident #78) out of three residents reviewed for behaviors. The facility census was 76.Findings include:A review of Resident #78's clinical record revealed an admission date of 01/29/26 with diagnoses including congestive heart failure, mood disorder, schizophrenia, pulmonary disease, diabetes mellitus, sleep apnea, and morbid obesity. Resident #78 was discharged from the facility to the hospital on [DATE] and did not return to the current facility upon his discharge from the hospital. A review of Resident #78's clinical record revealed multiple nursing progress notes dated 02/14/26 to 05/01/26 that indicated Resident #78 had behaviors including agitation, yelling/screaming at staff, accusations of being poisoned by the staff, staff threatening bodily harm, voicing distrust of staff accurately administering his…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-20 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, policy review, and interview, the facility failed to ensure Resident #20 was provided adequate incontinence care. This finding affected one (Resident #20) of three residents reviewed for incontinence care. The facility census was 76.Findings include:Review of Resident #20's medical record revealed the resident was admitted on [DATE] with diagnoses including schizoaffective disorder, muscle wasting and hypothyroidism. Resident #20 resided on the Buckeye secured unit.Review of Resident #20's Quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed the resident exhibited severe cognitive impairment and was always incontinent of bowel and bladder.Observation on 05/18/26 at 6:56 A.M. with Certified Nursing Assistant (CNA) #732 and CNA #769 of Resident #20's morning activities of daily living including the resident's incontinence care revealed the staff used disposable wipes to cleanse the resident's peri area and coccyx. The staff stated they could not dry the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-20 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, policy review, and interview the facility failed to ensure Resident #29 and Resident #59's medications were administered as ordered by the physician resulting in a six percent error rate. This affected two out of five residents observed during medication administration. The facility census was 76.Findings include:An observation of four nurses (Registered Nurse (RN) #733, RN #744 and Licensed Practical Nurse (LPN) #746, LPN #747) administer 30 medications to five residents (Resident #12, Resident #29, Resident #57, Resident #59, Resident #76) with 31 opportunities for error revealed two medication errors were observed resulting in a six percent error rate. 1. A review of Resident #59's clinical record revealed an admission date of 12/30/24 with diagnoses including malnutrition, pleural effusion, cognitive communication deficit, cerebral infarction (stroke), transient ischemic attack (temporary blockage of blood flow to the brain), spastic hemiplegia affecting the right side (muscle weakness or stiffness affecting one side of the body), dysphagia…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-04-08 · tag F0802 — failed to prepare enough nourishing food — widespread
    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, review of dietary schedules, review of posted mealtimes, and interview, the facility failed to ensure sufficient dietary staff to ensure meals were delivered in the scheduled time frame. This had the potential to affect all 73 residents residing in the facility. Findings include:1. Observations on 03/30/26 at 7:05 A.M., Dietary Aide #365 verified breakfast was scheduled to arrive on the Maple unit at 7:30 A.M., at the Pines rooms at 7:55 A.M. and in the Pines dining room at 8:10 A.M. This was consistent with posted tentative times for meals to arrive on the units.On 03/30/26, breakfast arrived on the Maple unit at 8:07 A.M.On 04/02/26 at 9:28 A.M., the cart containing the Pines dining room and Pines room meals arrived.On 04/02/26 at 9:05 A.M., [NAME] #370 and [NAME] #371 verified it was difficult to get meals out to the units at the scheduled times when there were two dietary staff working. Sometimes, like that day, there was a third person sent to the dietary department to provide assistance. The assistant that day, Certified Nursing Assistant (CNA) #332,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-04-08 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews and facility policy review, the facility failed to secure one of three medication storage rooms (Pines Unit) to prevent potential unauthorized resident entry. This had the potential to affect 25 residents (#1, #6, #7, #10, #15, #20, #23, #24, #25, #27, #31, #37, #39, #40, #43, #45, #49, #50, #52, #61, #63, #69, #72, #79, and #87) residing on the Pines Unit. The facility census was 73.Findings include:During observations conducted on 03/30/26 at 5:50 A.M., Licensed Practical Nurse (LPN) #382 left the facility before the arrival of scheduled oncoming staff for the Pines Unit. The medication storage room on that unit was left unsecured and accessible (it was unknown what time she left or how long the medications were left unsecured). Follow up observations at 6:00 A.M. confirmed that medications were not secured inside the room, and several medications were left on the countertop, making them accessible to any resident entering the room. There were no residents observed around the medication storage room or the countertop at the time of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-08 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, review of menus/spreadsheets, and interview, the facility failed to ensure staff were adequately trained regarding scoop/portion sizes and failed to have sufficient tools available to accurately measure portion sizes. This had the potential to affect ten residents (Residents #6, #8, #19, #22, #28, #35, #36, #45, #62, and #69) who had orders for mechanical soft diets and 53 residents (Residents #1, #2, #3, #5, #7, #10, #11, #12, #13, #14, #15, #16, #17, #18, #20, #23, #24, #25, #26, #27, #29, #30, #31, #33, #37, #39, #42, #43, #44, #46, #48, #51, #52, #55, #56, #58, #59, #60, #61, #63, #65, #66, #68, #71, #72, #73, #74, #75, #77, #79, #84, #86, and #87) as residents who received regular texture food. The facility census was 73.Findings include:Observations on 03/31/26 between 4:18 P.M. and 5:23 P.M. revealed the following as [NAME] #368 was placing scoops and utensils in the food for serving, she placed a size 16 scoop (equivalent to two ounces) in the mechanical soft meat. While doing so, [NAME] #368 referred to the scoop as three ounces. Dietary Manager #400…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-08 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, policy review, and interview, the facility failed to ensure food was prepared and stored in a manner to prevent contamination. This affected/had the potential to affect 53 residents (Residents #1, #2, #3, #5, #7, #10, #11, #12, #13, #14, #15, #16, #17, #18, #20, #23, #24, #25, #26, #27, #29, #30, #31, #33, #37, #39, #42, #43, #44, #46, #48, #51, #52, #55, #56, #58, #59, #60, #61, #63, #65, #66, #68, #71, #72, #73, #74, #75, #77, #79, #84, #86, and #87) of 73 residents who had orders for diets with regular texture. The facility census was 73.Findings include:1. During meal preparation and service observations on 03/31/26 between 4:18 P.M. and 5:23 P.M., [NAME] #369 was observed monitoring the temperature of foods. While taking food temperatures, the cord of the thermometer came into direct contact with potato wedges for approximately 30 seconds. The thermometer had been observed on multiple surfaces in the kitchen with only the probe part cleaned.During the dinner tray line on 03/31/26, when a plate with double portions was prepared, there was not sufficient…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-08 · tag F0569 — isolated
    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on review of personal funds balance, quarterly statements, and interview, the facility did not ensure residents with balances over $1800 received notifications to spend down. This affected two residents (#8 and #45) out of five residents reviewed for personal funds. The facility census was 73.Findings include:Review of the quarterly statement dated 02/18/26 revealed Resident #8 had accumulated a balance of $5496.14 as of 01/02/26, $4892.15 as of 02/02/26 and a balance of $6133.00 as of 02/18/26. Review of the quarterly statement dated 02/18/26 revealed Resident #45 had accumulated a balance of $3289.76 as of 01/02/26 and $4558.80 as of 02/18/26. Interview on 04/06/26 at 9:51 A.M. with Business Office Manager (BOM) #301 revealed she was unable to provide documentation showing the residents and/or residents' representatives were provided written notice to spend down personal funds as required.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 21 citations
  • Potential for harm · Ecited before2026-02-13 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and review of the facility policy, the facility failed to ensure residents rooms were clean and homelike. This affected five residents (#49, #52, #60 , #67, and #72) out of 11 residents reviewed for physical environment. The facility census was 73. Findings include:1. Review of the medical record for Resident #49 revealed an admission date of 01/09/26. Diagnoses included unspecified mental disorder due to known physiological condition, difficulty walking not elsewhere classified, anxiety disorder, impulsive disorder, major depression recurrent, and obsessive-compulsive disorder.Further review of Resident #49's medical record revealed the admission Minimum Data Set (MDS) assessment, dated 01/18/26, which indicated the resident was cognitively intact. Observation during an environmental tour on 02/13/26 from 12:23 P.M. to 12:40 P.M. with Maintenance Director (MD) #369 revealed in Resident #49's room, there were two windows side by side on the back wall which looked…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY THE FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NON-COMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY.Based on record review, interview, review hospital paperwork, review of the facility investigation and witness statements, review of personnel files, review of the manufacture's guidelines and facility policy review, the facility failed to ensure safe use of a Sara Steady lift for Resident #62. This affected one (Resident #62) of 6 reviewed for accidents. The facility census was 59.Findings include: Review of the medical record revealed Resident # 62 was admitted to the facility on [DATE] with diagnoses including memory deficit following unspecified cerebrovascular disease, Type II Diabetes Mellitus, chronic hepatic failure without complications, chronic obstructive pulmonary disease, hemiplegia, affecting unspecified side, major depressive disorder, recurrent severe with psychotic symptoms, traumatic brain injury, and deficiency of multiple nutrient elements.Review of the Minimum Data Set…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · Ecited before2025-10-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY THE FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NON-COMPLAINCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY. Based on observation, interview, record review and review of facility policy, the facility did not ensure residents were adequately supervised and did not ensure staff responded appropriately to a door alarm on the Buckeye unit to mitigate accident risk for Resident #49. This affected one resident (#49) out of three residents reviewed for accidents/hazards and had the potential to affect an additional 29 residents residing on the Buckeye unit ( Residents #4, #52, #68, #59, #24, #57, #44, #45, #7, #26, #25, #51, #21, #12, #27, #47, #23, #29, #55, #65, #61, #33, #71, #8, #40, #56, #48, #11 and #35). The facility census was 71. Findings include: Review of Resident #49 ' s medical record revealed an admission date of 02/23/2005 with diagnoses including paranoid schizophrenia, bipolar with severe psychotic features, neoplasm of endocrine glands, dementia with psychotic disturbance, muscle…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2025-04-29 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY THE FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NON-COMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY. Based on medical record review, review of the facility's Self-reported incident (SRI), review of facility investigation, observations, staff and resident interviews, and review of the facility's Abuse, Neglect, Exploitation, and Misappropriation of Resident policy, the facility failed to ensure a resident was free from staff to resident physical abuse. This affected one (#17) of four residents reviewed for abuse. The facility census was 67. Findings include: Record review revealed Resident #17 was admitted to the facility on [DATE] with diagnoses of schizoaffective disorder bipolar type, borderline personality disorder, and mild intellectual disabilities. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #17 was cognitively intact, and required supervision with showers, dressing, and personal hygiene. Resident #17 did not require any mobility devices. Review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Potential for harm · E2025-04-10 · tag F0553 — failed to let residents help plan their care — pattern
    Allow resident to participate in the development and implementation of his or her person-centered plan of care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews, interviews, review of care conference attendance records and facility policy review, the facility failed to ensure residents and/or their representatives were invited to care conferences as required. This affected four residents (#22, #28, #39, and #54) out of four residents reviewed for care plan meetings. The facility census was 66. Findings include: 1. Review of the medical record for Resident #54 revealed an admission date of 10/18/21. Diagnoses included chronic obstructive pulmonary disease (COPD), chronic respiratory failure with hypoxia, dementia, heart failure, cognitive communication deficit, schizophrenia, and disorientation. Review of the annual Minimum Data Set (MDS) assessment dated [DATE] revealed when asked how important it was to have family or a close friend involved in discussion about her care, Resident #54 answered it was very important. Review of the modification of quarterly MDS assessment dated [DATE] revealed Resident #54 was moderately impaired cognitively;…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-04-10 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews, interviews, review of care conference attendance records and facility policy review, the facility failed to ensure a member of the food and services staff, which was part of the interdisciplinary team, attended care conferences as required. This affected four residents (#22, #28, #39, and #54) out of four residents reviewed for care plan meetings. The facility census was 66. Findings include: 1. Review of the medical record for Resident #54 revealed an admission date of 10/18/21. Diagnoses included chronic obstructive pulmonary disease (COPD), chronic respiratory failure with hypoxia, dementia, heart failure, cognitive communication deficit, schizophrenia, and disorientation. Review of the modification of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #54 was moderately cognitively impaired; altered level of consciousness behavior was present but fluctuated; rejected care four to six days during the assessment reference period; and was independent for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-04-10 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observations, interviews, facility menu spreadsheets and facility policy review, the facility failed to ensure residents on a reduced concentrated sweets (RCS) diet received the appropriate dessert for lunch on 04/08/25. This affected all 11 residents (#4, #5, #7, #13, #22, #35, #39, #50, #57, #61, and #117) the facility identified as being on a RCS diet. The facility census was 66. Findings include: 1. Review of the medical record for Resident #39 revealed an admission date of 10/03/19. Diagnoses included schizophrenia and type two diabetes. Review of Resident #39's physician orders revealed an order dated 11/21/24 for a Reduced Calorie Sweets (RCS), Regular texture, Thin/Regular (liquids) consistency. Review of Resident #39's annual Minimum Data Set (MDS) assessment dated [DATE] revealed the resident was mildly impaired cognitively and was receiving a therapeutic diet. Review of Resident #39's care plan dated 04/03/25 revealed the resident had the potential for alteration in nutrition…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-10 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews, observations, interviews and facility policy review, the facility failed to ensure Resident #32 was free from a physical restraint. This affected one resident (t #32) out of 16 residents reviewed for restraints. The facility identified no residents as having a physical restraint. The facility census was 66. Findings include: Review of medical record for Resident #32 revealed an admission date of 09/06/24. Diagnoses included schizoaffective disorder bipolar type, intellectual disabilities, wedge compression fracture of unspecified vertebra, osteoarthritis, mood disorder, disorders of psychological development, and history of falling. Review of care plan dated 09/21/24 revealed Resident #32 was at risk for falls related to fracture of lumbar/thoracic vertebrae, history of repeated falls, impaired safety awareness, and impaired cognition. Interventions included anticipate and meet the resident's needs; be sure the resident's call light was within reach and encourage the resident to use it…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-10 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview and review of the facility policies, the facility failed to ensure an accurate care plan for Resident #1. This affected one resident (#1) of two residents reviewed for care plans. The facility census was 66. Findings include: Review of the medical record for Resident #1 revealed an admission date of 03/25/02. Diagnoses included schizophrenia, type two diabetes mellitus, and cerebral infarction. Review of the physician's order dated 01/19/25 revealed that Resident #1 required the assistance of one staff member for transfers. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed that Resident #1 had intact cognition. Resident #1 required extensive assistance for all activities of daily living. Resident #1 was frequently incontinent of urine and bowel. Review of the care plan dated 04/08/25 revealed that Resident #1 had no focus area for incontinence care and no interventions for incontinence. Interview on 04/09/25 at 9:07 A.M. with the MDS Registered…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-10 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, interviews and facility policy review, the facility failed to ensure a physician ordered fluid restriction was monitored and followed for Resident #37. This affected one resident (#37) out of 16 residents reviewed for following physicians' orders. The facility identified three residents (#1, #37, and #59) as being on a fluid restriction. The facility census was 66. Findings include: Review of the medical record for Resident #37 revealed an admission date of 05/11/17. Diagnoses included dementia with other behavioral disturbance, hypo-osmolality (a decrease in the osmolality of the body fluids which increases body fluid volume and decreases solute volume) and hyponatremia (a condition in which the concentration of sodium in the blood is abnormally low. Sodium is an electrolyte which helps regulate the water that's in and around the cells), personal history of traumatic brain injury, personality and behavioral disorders due to known physiological condition, pseudobulbar affect (a condition characterized by episodes of sudden uncontrollable and inappropriate…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-12-31 · tag F0559 — pattern
    Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview and policy review the facility failed to ensure the resident and resident representative received written notice of room changes for Resident #2, #3, #6, #8, #24, #29, #57 and #65. This affected eight residents (Residents #2, #3, #6, #8, #24, #29, #57, and #65) of eight residents reviewed for room change notifications. The facility census was 71. Findings include: 1. Review of the medical record for Resident #2 revealed a date of admission [DATE] with diagnosis of schizophrenia. Resident #2 had a court appointed guardian of person. Review of the census data for Resident #2 revealed a room change on 12/07/24. There was no documentation within the medical record for Resident #2 to verify the legal guardian was notified of the room change. 2. Review of medical record for Resident #3 revealed a date of admission of 10/13/19 with diagnosis of schizophrenia. Resident #3's mother was listed as the resident representative. Review of the census data for Resident #3 revealed a room change…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-31 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interview and policy review, the facility failed to ensure a comprehensive care plan was developed to address the behavioral needs of Resident #44. This affected one resident (Resident #44) of three residents reviewed for care plans. The facility census was 71. Findings include: Review of the medical record for Resident #44 revealed an admission date of 10/25/24 with diagnoses including encephalopathy, unspecified psychosis not due to a substance or known physiological condition, unspecified dementia mild without behavioral disturbance, cognitive communication deficit, Parkinson's diseases, cannabis use, nicotine dependence, depression, and homelessness. Review of hospital documentation dated 10/22/24 to 10/25/24 revealed Resident #44 had been in the hospital after signing himself out of another facility and adult protective services became involved to assist with assigning him a legal guardian due to his poor decision making, dementia and history of homelessness. During this…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-04-24 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, observation, and review of facility policy the facility did not ensure the kitchen was maintained in a sanitary manner. This had the potential to affect all residents that resided at the facility except two residents (#53 and #72) identified by the facility as receiving no food from the kitchen. The facility census was 76. Findings include: Observation on 04/23/24 from 8:15 A.M. to 8:33 A.M. revealed an unpleasant smell on the Buckeye unit, including the dining room. The smell appeared to be coming from the kitchen. Observation on 04/23/24 from 8:33 A.M. to 8:46 A.M. of the kitchen revealed a strong offensive odor throughout the kitchen that resembled the smell of fecal matter/sour milk. The dishwasher was not running but there was a small sump pump (pump used to remove water) under the dishwasher that covered a circular drain. Observation revealed surrounding the circular drain was light greenish liquid material coming up from the drain approximately three feet in diameter. At 8:37 A.M. a large amount of greenish brown liquid material was pouring out of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-04-24 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review the facility did not ensure a homelike environment was maintained on the Buckeye unit including ensuring the unit did not have a pervasive offensive odor. This had the potential to affect all 31 residents (#1, #6, #7, #9, #10, #11, #13, #15, #25, #26, #28, #33, #34, #39, #44, #47, #51, #52, #54, #55, #56, #57, #59, #60, #63, #66, #67, #68, #73, #76, and #77) residing on the Buckeye unit. Findings included: 1. Review of the medical record for Resident #68 revealed an admission date of 09/22/16 with diagnoses including schizoaffective disorder, chronic obstructive pulmonary disease, and diabetes. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #68 had intact cognition as his Brief Interview for Mental Status (BIMS) score was a 15 of 15. He required only set-up and/or clean-up assist with eating. Interview on 04/23/24 at 3:35 P.M. with Resident #68 revealed he ate his lunch in the dining room, and the smell that comes from…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-24 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, record review, and review of the facility policy the facility did not ensure Resident #29 was treated in a dignified manner while assisting her with her meal as staff was standing over her talking on their personal cellphone. This affected one resident (#29) out of four residents reviewed for assisting with meals. This had the potential to affect 19 residents (#3, #4, #16, #19, #22, #23, #26, #29, #31, #32, #37, #38, #45, #49, #50, #62, #64, #71 and #74) who required assistance with eating. Findings include: Review of the medical records for Resident #29 revealed an admission date of 03/22/24 with diagnoses including multiple sclerosis, protein- calorie malnutrition, epilepsy, and gastro-esophageal reflux disease. Review of the care plan dated 03/26/24 revealed Resident #29 had a self-care deficit related to multiple sclerosis. She required staff assistance with bed mobility, transfers, hygiene, and eating. Review of the admission Minimum Data Set (MDS) assessment dated [DATE]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-10-06 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview the facility failed to ensure Resident #178 received a timely beneficiary notice when skilled services were discontinued. This affected one resident (#178) of three residents reviewed for beneficiary notices. Findings include: Review of the Skilled Nursing Facility (SNF) Beneficiary Protection Notification Review form revealed Resident #178's Medicare Part A skilled services started on 03/05/22 with a last covered day of 04/05/22. Review of the Notice of Medicare Non-Coverage form indicated skilled services would end on 04/05/22. The form was verbally acknowledged by the resident's son on 04/04/22. On 10/05/22 at 10:38 A.M. interview with Social Service Designee (SSD) #112 revealed she typically gave three days notice prior to Medicare Part A services ending. SSD #112 revealed she had attempted to call Resident #178's son prior to 04/04/22, however had no evidence to support this.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-10-06 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, facility policy and procedure review and interview the facility failed to ensure Resident #60, who required staff assistance for activities of daily living received adequate and timely assistance with showers to maintain proper hygiene and to meet the resident's needs. This affected one resident (#60) of three residents reviewed for showers. Findings include: Review of the medical record for Resident #60 revealed an admission date of 03/30/22 with diagnoses including epilepsy, opioid abuse in remission, and dorsalgia. Review of quarterly Minimum Data Set (MDS) 3.0 assessment, dated 08/18/22 revealed Resident #60 had severe cognitive impairment. The assessment revealed Resident #60 required extensive two-person assistance for bed mobility, transfers, dressing, toilet use, and personal hygiene; extensive one-person assistance for eating; and total dependence of one person for bathing. Resident #60 was assessed to be frequently incontinent of urine and bowel. Review of the current plan of care revealed the resident had an activities of daily living self-care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-10-06 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview the facility failed to provide evidence Resident #44 had an attempted or actual gradual dose reduction (GDR) of an antipsychotic medication. This affected one resident (#44) of four residents reviewed for unnecessary medication use. Findings include: Review of the medical record for Resident #44 revealed an admission date of 01/28/22 with diagnoses including schizoaffective disorder bipolar type, dissociative identity disorder, Asperger's and autistic disorder. Review of the quarterly Minimum Data Set (MDS) 3.0 assessment, dated 08/05/21 revealed Resident #44 was cognitively intact, required (staff) supervision for eating and locomotion and required extensive assistance from staff for activities of daily living. Review of pharmacy recommendations for Resident #44, dated 08/21/22 and 09/13/21 revevaled the resident had been prescribed Olanzapine (antipsychotic medication) on 04/28/22. The pharmacist asked if a GDR could be attempted. There was no response from the physician on the forms. Review of the physician's notes from 05/10/22 through…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-10-06 · tag F0810 — isolated
    Provide special eating equipment and utensils for residents who need them and appropriate assistance.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview the facility failed to ensure Resident #46 was provided adaptive/assistive equipment as ordered to promote the resident's independence with drinking and to maintain the resident's dignity. This affected one resident (#46) of three residents reviewed for nutrition and hydration. Finding include: Review of the medical record revealed Resident #46 was admitted to the facility on [DATE] with diagnoses including schizophrenia, hypothyroidism, impulse disorder, idiopathic orofacial dystonia, cardiac murmur, drug induced dyskinesia, osteoarthritis, convulsions, cardiomegaly, astigmatism, dysarthria, anarthria, and moderate intellectual disabilities. Review of the physician's orders revealed an order, dated 06/21/17 for a reduced concentrated sweets (RCS) diet, pureed texture, with thin/regular consistency with sippy cup at meals and no straws. Review of the modification of the quarterly Minimum Data Set (MDS) 3.0 assessment, dated 08/03/22 revealed Resident #46 had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-10-06 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview the facility failed to provide documentation of consent, refusal or administration of pneumococcal immunizations for Resident #9, Resident #25 and Resident #37. This affected three residents (#9, #25, and #37) of five residents reviewed for immunizations. Findings include: 1. Review of the medical record for Resident #9 revealed an admission date of 07/02/21 with diagnoses including schizophrenia, anxiety disorder, and unspecified convulsions. Review of the medical record for Resident #9 revealed no written information related to the resident's pneumococcal immunization status. The resident's record contained no documentation of consent, refusal or administration of pneumococcal immunization as recommended for the resident. On 10/06/22 at 8:41 A.M. interview with the Director of Nursing (DON) and the Administrator confirmed there was no evidence Resident #9 was offered, refused, or administered a pneumococcal vaccination. 2. Review of the medical record for Resident #25 revealed an admission date of 07/24/20 with diagnoses including paranoid…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2026-04-08 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview, the facility failed to post required nurse staffing information. This had the potential to affect all 73 residents residing in the facility.Findings include:On 03/30/26 at 6:05 A.M. revealed the only nurse staffing information posted was dated 03/27/26.On 03/30/26 at 6:05 A.M., Licensed Practical Nurse (LPN) #314 verified the posted staffing information was dated 03/27/26.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$50,389 in federal fines across 2 penalties.

  • $13,438 — penalty dated 2024-12-18
  • $36,951 — penalty dated 2024-12-18

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to MORDECHAI WEISZ — 7 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 3 of 52.4+0.6 vs chain
Health inspection 2 of 52.0≈ chain avg
Staffing 2 of 51.7+0.3 vs chain
Quality measures 5 of 54.4+0.6 vs chain
The other 6 homes this chain runs (chain average 2.4★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
WEISZ, MORDECHAIIndividualDIRECT OWNERSHIP INTEREST; MANAGING CONTROL - GOVERNING BODY; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/15/2022
PLETCHER, TARAIndividualADP OF THE SNFsince 08/27/2025
VOLINO, LOUISIndividualADP OF THE SNFsince 08/27/2025

CMS files one row per role, so the 7 rows in the source record cover these 3 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$7.1M
Net patient revenuemost recent cost report
-4.1%
Operating marginrevenue minus expenses
$501K
Related-party expense7% of expenses
Who pays — share of resident-days
Medicaid 25%Medicare 1%Other / private 74%

This home reported $501K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$277per resident / day
operating cost
$8,410per month
≈ monthly operating cost
$266per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in OH

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Ohio Medicaid page.

Typical monthly cost in Ohio
$9,186/mo
Nursing home (semi-private)
$10,389/mo
Nursing home (private)
$6,103/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 365708. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-04-08, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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