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Premier Washington Rehabilitation And Nursing Ctr

36 Old Hickory Ridge Rd, Washington, PA 15301 · For profit - Partnership · 288 certified beds · (724) 228-5010 Medicare & Medicaid certified

Call the home — (724) 228-5010 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Resident-funds citation (F0565)
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • no federal fines or payment denials on record
Worth asking about
  • it has a citation for mishandling residents’ money or property (F0565)
  • a high number of inspection citations overall (26) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
155 Wilson Ave, Washington Hospital · (724) 579-1902 · Call to confirm hours
Pharmacy
869 Henderson Ave · (724) 225-1592 · Call to confirm hours
Grocery
940 Henderson Ave · (724) 356-2420 · Call to confirm hours
Park
(724) 225-9055 · Typically dawn to dusk

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 4 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating4★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased11.4%16.8%15.4%better
Long-stay residents who lose too much weight4.2%6.2%5.4%better
Long-stay residents with a catheter left in their bladder0.4%0.7%0.9%better
Long-stay residents with a urinary tract infection0.9%1.5%2.0%better
Long-stay residents with depressive symptoms0.2%10.8%6.5%better
Long-stay residents who were physically restrained0.0%0.2%0.1%better
Long-stay residents with falls causing major injury2.9%3.1%3.3%better
Long-stay residents whose ability to walk worsened11.4%17.0%16.1%better
Long-stay residents on antianxiety or hypnotic medication25.9%20.0%18.9%worse
Long-stay residents given the seasonal flu vaccine96.4%93.5%95.3%typical
Long-stay residents with pressure ulcers5.0%4.8%4.7%typical
Long-stay residents with worsening bladder/bowel control12.3%25.5%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table17.9%17.7%17.1%typical
Short-stay residents who newly got an antipsychotic medication0.6%1.4%1.4%better
Short-stay residents given the seasonal flu vaccine93.4%68.7%79.4%better
Short-stay residents rehospitalized after admission27.5%22.5%22.6%worse
Short-stay residents with an outpatient ER visit14.1%9.5%12.0%worse

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

48.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 100 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

48.0%U.S. median 51.5%
Got home and stayed home
11.2%U.S. median 10.7%
Went back to hospital
55.9%U.S. median 56.6%
Met the expected recovery
0.25U.S. median 0.31
Therapy hours / resident / day
0.10hours / resident / day
Physical therapy
0.12hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Met the expected recovery: 55.9% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 34 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.25 therapist hours per resident per day in 2026Q1 — more than 35% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 3% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF48.0%CMS range 39.0–57.851.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.2%CMS range 7.6–15.510.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge55.9%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge55.9%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge41.2%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.8%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization5.9%CMS range 3.2–10.67.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.711.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.51
RN hours/ resident / day
0.87
LPN hours/ resident / day
1.66
Aide hours/ resident / day
3.04
Total nurse hours/ resident / day
0.34
RN hoursweekends
52.1%
Total nursing turnover
51.3%
RN turnover

How full it usually is: this home is certified for 288 beds and averages 262.1 residents a day — about 91% occupied, or roughly 26 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.04 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.51 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.66 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.68 hrs/resident/day on weekends vs 3.18 on weekdays — 16% thinner on weekends. RN hours go from 0.58 to 0.34 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 52% is about the same as the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

10
deficiencies at the latest standard inspection (2026-04-24)
4
at the previous standard inspection (2025-04-11)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

26 citations, most serious first. The 10 most serious are shown; the remaining 16 are one tap away and print in full.

  • Potential for harm · F2026-04-24 · tag F0801 — widespread
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interviews it was determined that the facility failed to employ a qualified Food Service Director to manage the daily operations of the Dietary Department for 12 of 12 months (May 2025 through April 24, 2026). Findings include:During an interview on 4/20/26, at approximately 9:30 a.m., the Dietary Supervisor Employee E6 stated that she was the manager and was currently working on her Certification to become a CDM.During an interview on 4/20/26, at 9:50 a.m., Registered Dietician Employee E7 stated that she can barely get her dietician assessments completed and she has no involvement in the management of the dietary department as that is run by [food service company]. During an interview on 4/20/26, at 12:50 p.m., Regional Certified Dietary Manager Employee E8 and Regional Dietician Employee E9 confirmed that the facility currently does not have a Certified Dietary Manager and the Registered Dietician is not employed by [food service company] so does not manage the dietary department. The Regional Certified Dietary Manger Employee E8 confirmed that the facility failed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-04-24 · tag F0804 — failed to serve food at safe, palatable temperature — widespread
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on a review of facility policy, facility documents ( five months of Resident Council Meeting Minutes and Food Council Meeting Minutes and six months of Grievances), Resident Council Meeting onsite, resident interviews, staff interviews and observations, it was determined the facility failed to provide the residents with food and drink that is at a safe and appetizing temperatures on six of six nursing units (1 South, 1 West, 2 South, 2 East, 3 South and 3 East nursing units).Findings include: Review of the facility policy Food and Nutritional Services dated 1/6/26, indicated each resident will receive three meals a day that are nourishing, palatable, meets their individual needs and is in accordance with resident needs, physician orders, each resident preferences and plans. During an interview on 4/20/26, with the Ombudsman (government program of a resident advocate to address concerns about quality of life of persons living in long term care) at 9:50 a.m., revealed concerns about the facility meals. The Ombudsman reported receiving multiple resident complaints about the food…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-04-24 · tag F0805 — failed to prepare food in a form residents can eat — widespread
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on facility policy, resident interviews, observations and staff interviews, it was determined that the facility failed to provide food for a resident in a form to meet the resident's individual needs for 13 of 26 residents reviewed (Residents R81, R55, R1, R142, R2, R203, R26, R45, R175, R106, R224, R29 and R120).Findings include:During an interview on 4/20/26, at approximately 11:00 a.m., Resident R81 stated that she has been upgraded to a mechanical soft diet but keeps getting purred veggies and she is sick of it, she stated that the Speech Therapist has come to her multiple times and he has told the dietary department, but nothing has changed. During an interview on 4/20/26, at 11:29 a.m., Speech Therapist Employee E11 stated that he has discussed this issue with the Dietician and Dietary Supervisor, but nothing has been done. During an interview on 4/20/26, at 12:20 p.m., Nurse Aide Employee E10 was feeding Resident R55 a mechanical soft diet and stated that residents that require mechanical soft foods always have pureed veggies, staff have gone to dietary about it and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-04-24 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, and staff interviews, it was determined that the facility failed to maintain sanitary conditions to prevent the potential for cross-contamination or foodborne illness in the main kitchen (Main Kitchen). Findings include:During an observation of the kitchen on 4/20/26, from 9:30 a.m., through 10:06 a.m., the following was observed:The deep freezer and refrigerator had boxes of food stored on floors of areas.During an interview on 4/20/26, at 10:06 a.m., Dietary Supervisor confirmed that the facility failed to maintain sanitary conditions to prevent the potential for cross-contamination or foodborne illness in the main kitchen (Main Kitchen). During an observation on 4/21/26, from 11:45 a.m., through 12:45 p.m., the following was observed: Cook/ Dietary Aide Employee E12 was plating food and setting plates onto a cart, then placed plates into warmer touching surfaces of handle of warmer, then returned to plate foods, touching items that were falling off plates with no hand washing or glove change. During an interview on 4/21/26, at 1:00 p.m., the Nursing Home…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-04-24 · tag F0908 — failed to keep essential equipment working — widespread
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and staff interviews, it was determined that the facility failed to ensure the dish machine was in proper working order in the Main Kitchen and staff had proper education to maintain the dish machine to provide documentation of temperature levels and sanitation levels. Findings include:During an observation of the main kitchen on 4/20/26, from 9:30 a.m., through 11:00 a.m., the following was observed:The dish machine wash and rinse cycle temperature gauges were not functioning; the dish machine is a high temperature machine with a chemical final rinse cycle as a bucket of chemicals was attached to the final rinse hose. The dish machine appeared to be leaking, and the floor drain was unable to drain the water fast enough to keep it from puddling under the machine and the floor had no nonslip mats.During an interview on 4/20/26, at 9:40 a.m., Dietary Supervisor Employee E6 stated that the gauges have not worked consistently and could not identify how to fix the issue.During an interview on 4/20/26, at 11:00 a.m., the Director of Nursing confirmed that the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-04-24 · tag F0565 — failed to support the resident council — pattern
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility policy, resident council documents, resident group interview, and staff interview it was determined that the facility failed to respond to or address concerns from resident council, food committee, and grievances in a timely manner for five out of six months. Findings include:Review of the facility policy Resident Council Meeting dated 1/6/26. The policy indicates The Resident Council is mandated by law and is the recognized forum established for the resident to voice their ideas and/or concerns regarding their environment and care. This governing body works closely with the administration of the facility and other staff to possibly affect changes and resolve problems within the facility where they reside. Schedule other ad hoc committee meetings as needed i.e. food committee. Address collective concerns using the concern (grievance) form to inform appropriate department of concern in a timely manner. During a group interview on 4/20/26, at 1:30 p.m., the group consensus was dissatisfaction with the meals and frustration as they voiced concerns with the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-24 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy, observation and resident and staff interviews, it was determined that the facility failed to provide a safe, clean, comfortable, and homelike environment for four of six nursing units and in the therapy gym as required (2 South, 3 South, 3 East and 1 [NAME] nursing units and the therapy gym). Findings included: Review of the facility policy Resident Rights, dated 1/6/26, indicated the facility staff are trained regarding resident rights including the right for a safe and homelike environment. During a group interview on 4/20/26, at 1:30 p.m., the group consensus was dissatisfaction with the cleanliness of their rooms and bathrooms. Multiple statements were provided by the group describing the conditions of the bathrooms being left soiled with urine on the floor and feces on the toilet seat and stains in the toilet bowl as if it was not cleaned often. The group stated most of the rooms have four residents who share a bathroom you can't imagine how dirty it gets every day.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-04-24 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on a review of clinical record reviews, resident interviews and observations, and staff interviews, it was determined that the facility failed to provide Activity of Daily Living (ADL) assistance for seven of twelve residents (Confidential Resident R500, R501 and Residents R2, R7, R13, R16, and R104).Findings Include: Review of the facility ADL Care - Bathing (Shower, Tub, Bed, Perineal) dated 1/6/26, indicated it is the policy of the facility to shower residents at least weekly, based on resident preference. During an interview on 4/20/26, at 1:44 p.m. Confidential Resident R500 stated that not all aides do their job, and some only do it halfway. Confidential Resident R500 stated, They can't bathe you because there are only two aides working. Confidential Resident R500 stated that at times she has had to have a bed bath, rather than her preferred shower, because staff told there were not enough aides. Confidential Resident R500 stated staff do not make rounds at night and she has been left in soiled briefs / bed linen, stating that many times she is not assisted after 10:00…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-04-24 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy, clinical records, observations, and staff interviews, it was determined that the facility failed to provide appropriate respiratory care and maintain oxygen equipment for four of eight sampled residents (Residents R13, R80, R159, and R256).Findings include: Review of the facility policy Oxygen Administration reviewed on 1/6/26, indicated Date tubing when initiated, and at least every 2 weeks when changed; more often if malfunction or visibly soiled. Review of the facility, BiPAP CPAP Policy and Procedure dated 1/6/26, indicated, BiPAP and CPAP is administered by licensed nurses with a physician's order. Review of Resident R80's admission record indicated she was originally admitted on [DATE]. Review of Resident R80's Minimum Data Set (MDS- a periodic assessment of care needs) dated 4/15/26, indicated the diagnoses of chronic obstructive pulmonary disease (COPD progressive lung disease limiting airflow to the lungs), hypertension (high blood pressure), and anxiety disorder…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-24 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on a review of facility policy, clinical records, and staff interview, it was determined that the facility failed to make certain that residents are free of significant medication errors for one of five residents (Resident R7).Findings include:Review of the United States Food and Drug Administration prescribing guidelines for Xtampza ER (an extended-release, abuse-deterrent opioid medication used for severe, chronic pain requiring around-the-clock treatment) dated December 2023 indicated Xtampza ER is administered, twice daily, every 12 hours, and must be taken with food. The oral bioavailability of oxycodone from Xtampza ER is greater when taken with food than when taken in the fasted state. The oral bioavailability is dependent on the food consumed and is greatest following a high-fat and high-calorie meal.Review of the facility policy Medication Administration / Disposition dated 1/6/26, indicated medications shall be administered in a timely manner, and as prescribed by the physician. Medications must…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
Show the remaining 16 citations
  • Potential for harm · Dcited before2025-12-03 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy, facility documentation, observations, resident and staff interviews it was determined that the facility failed to maintain a homelike environment throughout the facility (resident bathrooms) for one of four nursing units observed (3 South).Findings include: A review of the facility policy Resident Rights dated 3/4/25, indicated federal and state laws guarantee certain basic rights to all residents of this facility. These rights include the resident ' s right to: A dignified existence; Safe home like environment. Review of the grievance logs for the months of August, September and October 2025, revealed four grievances filed (8/18/25, two reports on 8/25/25 and 9/4/25) regarding resident rooms and/or bathrooms being dirty. Review of the resident council minutes dated 10/23/25 revealed residents stated issues related to housekeeping services.During an interview on 10/29/25, at 9:30 a.m., Employee E5 Housekeeping Manager, stated resident rooms and bathrooms are cleaned daily. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-04-11 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility policy, observations, and staff interview, it was determined that the facility failed maintain sanitary conditions to prevent the potential for cross-contamination or foodborne illness in the main kitchen (Main Kitchen). Findings include: Review of the facility policy entitled, Food Storage: Cold reviewed, 3/4/25, indicated the Dining Services Director/Cook will ensure that all food items are stored properly in covered containers, labeled, dated, and arranged in a manner to prevent cross contamination. During an observation in the Main Kitchen on 4/10/25 at approximately 11:10 a.m., the following was observed: -condensation and ice build-up on the fan in the freezer causing ice formation on multiple boxes of frozen goods and additionally on top of a tray of cauliflower and a tray of broccoli wrapped in tin foil. -a metal tray containing approximately half of a ten pound tube of ground beef loosely and partially covered with plastic wrap showing signs of oxidation on the exposed end. During an interview on 4/10/25 at 11:35 a.m., Dietary Manager Employee…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-04-11 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interview, the facility failed to store medications in a safe and sanitary manner for three of four medication carts reviewed (Three South front cart, Three East front cart, and Two East back cart). Findings: Review of facility policy Infection Prevention Control Program Core Practices reviewed 3/4/25, indicated the facility's infection prevention and control program is designed to provide a safe, sanitary, and comfortable environment to help prevent the development and transmission of communicable diseases and infections. Review of facility policy Medication Storage reviewed 3/4/25, indicated nursing staff shall be responsible for maintaining medication storage (med cart and med room) and preparation areas in a clean, safe, and sanitary manner. During an observation on 4/11/25, at 9:50 a.m., Three South front medication cart contained 11 of 11 insulin pens in compartments unbagged, posing the risk of cross-contamination. During an interview on 4/11/25, at 9:50 a.m. Licensed Practical Nurse (LPN) Employee E2 confirmed the insulin pens were not in bags and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-11 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility policy, observations, and staff interview, it was determined that the facility failed to make certain that medications and biologicals were properly disposed of in one of six medication rooms (Unit 1 [NAME] medication room). Findings include: Review of the facility policy Storage of Medications dated 3/4/25, indicated the facility shall not use discontinued, outdated, or deteriorated drugs or biologicals. All such drugs shall be returned to the dispensing pharmacy or destroyed. During an observation of the Unit 1 [NAME] medication room on 4/11/25, at approximately 8:10 a.m., five heparin lock flush syringes, 500 usp units/5 mL (used to flush/clean out an intravenous (IV) catheter) were identified with an expiration date of 9/30/24. One opened, partially used bottle of vitamin E supplement with an expiration date of 3/25 was identified. During an interview on 4/11/25, at 8:30 a.m. Unit Nurse Manager Employee E1 confirmed the above observations. During an interview on 4/11/25, at approximately 9:25 a.m. the Director of Nursing confirmed that the facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-11-14 · tag F0809 — failed to serve meals on a reasonable schedule — widespread
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility documents, meal delivery observations, resident interview, and staff interviews it was determined that the facility failed to ensure that meals were served at regularly scheduled times for one of seven nursing units (1 [NAME] nursing unit) Findings include: Review of facility policy Meal Delivery Policy dated 2/28/24, indicated that meals are served at designated times. Review of the Washington Meal Delivery Log revised 8/24/24, indicated for Lunch the first tray cart arrives at 12:52 p.m., and the second cart arrives at 12:59 p.m. on the 1 [NAME] nursing unit. During an interview on 11/14/24, at 2:00 p.m., Staff Employees E1, E2, E3, E4, and E5's stated that food carts are never on time, and it happens for all three meals. Sometimes they don't get delivered until 2:00 and 3:00 p.m. During an interview on 11/14/24, at 2:15 p.m., Resident R1 stated that the trays are never on time and the food is crap. During an interview on 11/14/24, at 2:30 p.m., the Regional Food Service Director Employee E6 stated that he was aware of the concerns with getting meals…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-07-23 · tag F0802 — failed to prepare enough nourishing food — widespread
    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on resident and staff observations, and staff interviews, it was determined that the facility failed to have sufficient dietary staff to perform essential kitchen duties in the Main Kitchen. Findings include: The facility Meal Delivery policy dated 2/28/24, indicated that delivery times for Food Truck delivery have a ten-minute allowance and if later than that, have to have an explanation identified, this was indicated as the Action Plan. During an interview on 7/23/24, at 8:35 a.m., Staff Employee E2 stated that food trucks are never on time, residents never get what they ask for and I have had to call down for correct tray; this last weekend the trays were two and three hours late for dinner, residents got meals at 8:00 at night. During an interview on 7/23/24, at 9:04 a.m., Resident R5 stated that the trays are never on time; food is cold, especially at breakfast; there are no hot plates under plates; the food taste is sometimes not good; and this past weekend we didn't get our dinner til almost 9:00 p.m. During an interview on 7/23/24, at 9:09 a.m., Resident Resident R7…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-07-23 · tag F0809 — failed to serve meals on a reasonable schedule — widespread
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility documents, meal delivery observations, resident interviews, and staff interviews it was determined that the facility failed to ensure that meals were served at regularly scheduled times for three of three days identified (7/20/24, 7/21/24 and 7/23/24). Findings include: The facility Meal Delivery policy dated 2/28/24, indicated that delivery times for Food Truck delivery have a ten-minute allowance and if later than that, have to have an explanation identified, this was indicated as the Action Plan. During an interview on 7/23/24, at 8:35 a.m., Staff Employee E2 stated that food trucks are never on time; residents never get what they ask for and I have had to call down for correct tray; this last weekend the trays were two and three hours late for dinner, residents got meals at 8:00 at night. During an interview on 7/23/24, at 9:04 a.m., Resident R5 stated that the trays are never on time; food is cold, especially at breakfast; there are no hot plates under plates; the food taste is sometimes not good; this past weekend we didn't get our dinner til almost…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-07-23 · tag F0557 — pattern
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, clinical record review, observation, resident and staff interview, it was determined that the facility failed to respect residents' rights in the handling and protection of their personal property and clothing for eleven of thirteen residents interviewed (Residents R1, R2, R3, R4, R5, R6, R7, R8, R9, R10, and R11). Findings include: During an observation on 7/23/24, at 10:50 a.m., of the facility soiled and clean laundry areas, there were two staff working. There was three heaping piles of soiled personal items on carts in the soiled laundry area and two heaping carts and six covered laundry carts with personal laundry in the clean laundry area. The Nursing Home Reform Act established the following rights for nursing home residents: -The right to freedom from abuse, mistreatment, and neglect; -The right to freedom from physical restraints; -The right to privacy; -The right to accommodation of medical, physical, psychological, and social needs; -The right to participate in resident and family groups; -The right to be treated with dignity; -The right to exercise…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-07-23 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, review of facility menu, resident interviews, and staff interviews it was determined that the facility failed to follow the displayed menu for one of three observed meals (lunch meal 7/23/24), and failed to provide residents with their preferred dietary choices for three of three residents identified (Residents R100, R101, R102). Findings include: During an observation on 7/23/24, the posted menu on the 3 East and 3 South Nursing Units was identified as Washington Spring Summer 2024 week 4 menu. During an interview on 7/23/24, at 8:35 a.m., Staff Employee E2 stated that food trucks are never on time; residents never get what they ask for and I have had to call down for correct tray; this last weekend the trays were two and three hours late for dinner, residents got meals at 8:00 at night; the food served today was not what is on that menu. During an interview on 7/23/24, at 9:09 a.m., Resident Resident R7 stated trays are always late, especially this past weekend, actually over the past couple months; there are never condiments, I had to go buy my own sugar…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-06 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, resident and resident family interviews and staff interviews, it was determined that the facility failed to maintain a clean, homelike environment on five of six nursing units (1 South, 1 West, 2 South, 3 South and 3 East nursing units). Failed to provide a clean, comfortable, homelike environment for 33 of 52 residents (R1, R6, R7, R8, R9. R10, R11, R12, R13, R14, R15, R16, R17, R18, R19, R20, R21, R22, R23, R24, R25, R26, R27, R28, R29, R30, R31, R32, R33, R34, R35, R36 and R37). Findings include: During an observation on 6/6/24, from 8:35 a.m., through 9:50 a.m., the following was identified: - The main entrance hallways of the facility leading to 1 [NAME] and 1 South nursing units and to the main dining room was spoiled with splotches of black substances and debris. -The main resident lounge(s) located on 1 South, 1 West, 2 South, 3 South and 3 [NAME] nursing units with wheelchairs, staff equipment of computers, etc and pieces of paper, food debris and sticky substances on all of the floors. Tables in need of cleaning with sticky substances and food…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-04-12 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policies, observations, and staff interviews, it was determined that the facility failed to store medications and biologicals properly and securely in three of six medications carts (One [NAME] Front Hall, Three East Back Hall and Three South Front Hall). Findings include: Review of the facility policy Medication Storage-Med Cart last reviewed 2/28/24, indicated the nurse must secure the medication cart during the medication pass to prevent unauthorized entry. Medication carts must be securely locked at all times when out of the nurses's view. During medication pass, the Medication Administration Record (MAR) or Electronic Health Record (EHR) will be closed when not accessed by the nurse so that HIPPA information is not visible or accessible to unauthorized individuals. Review of the facility policy Medication Storage last reviewed 2/28/24, indicated the medication supply is accessible only to nursing personnel, pharmacy personnel, or staff members lawfully authorized to administer…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-12 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interview, and observation, it was determined that the facility failed to provide an environment and care to promote dignity during medication administration for each resident's quality of life for five of nine residents observed (R226, R178, R119, R131, and R214). Findings include: Review of the facility policy Medication Administration/Disposition reviewed 2/28/24, indicated medications will be administered in a safe and timely manner. Facility staff involved in the administration of resident care will be knowledgeable of the policies and procedures regarding pharmacy services including medication administration. For residents not in their room or otherwise unavailable to receive medication on the pass, the Medication Administration Record (MAR) may be flagged. After completing the medication pass, the nurse will return to the missed Resident to administer the medication. Review of the facility policy Resident Rights reviewed 2/28/24, indicated employees shall treat all…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-12 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records, facility policy, manufacture instruction, observation, and staff interview, it was determined that the facility failed to make certain the services provided or arranged by the facility meet professional standards of quality for one of five residents (Resident R214) Findings include: A review of the facility policy Facility Competence Program reviewed 2/28/24, indicated employees and contractors in all departments will participate in an ongoing program to assess and demonstrate knowledge, skills, and judgments required to perform job duties. A review of the manufacture instructions for the use of Lantus Kwik Pen (insulin injection pen) indicated Do not use a syringe to remove Lantus from the disposable prefilled pen. A review of the clinical record revealed that Resident R214 was admitted to the facility on [DATE], with diagnoses that included diabetes, depression, and muscle weakness. A review of a physician order dated 2/9/24, indicated to give Lantus Kwik Pen 14 units under…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-12 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy, clinical records, and staff interviews, it was determined that the facility failed to notify physicians of increased and decreased Capillary Blood Glucose (CBG) levels and failed to assess residents for hyperglycemia (high blood glucose) and hypoglycemia (low blood glucose), for two of five residents reviewed (Residents R14, and R229). Findings include: The Centers for Disease Control defines diabetes as: Diabetes Mellitus is a chronic (long-lasting) health condition that affects how your body turns food into energy. Most of the food you eat is broken down into sugar (also called glucose) and released into your bloodstream. When your blood sugar goes up, it signals your pancreas to release insulin. Insulin acts like a key to let the blood sugar into your body's cells for use as energy. If you have diabetes, your body either doesn't make enough insulin or can't use the insulin it makes as well as it should. When there isn't enough insulin or cells stop responding to insulin,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-11 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and staff interviews, it was determined that the facility failed to provide a clean homelike environment for one of five nursing units (1 [NAME] Nursing Unit) Findings include: During an observation of the 1 [NAME] Nursing unit on 10/5/23, at various times from 9:00 a.m. through 11:30 a.m., the following was revealed: - the wall behind the bed of room [ROOM NUMBER] B contained unfinished plastered areas and a brown substance was splattered on the wall. - in the bathroom of room [ROOM NUMBER] there was a brown substance around the base of the toilet - in the bathroom of room [ROOM NUMBER] there was a brown substance around the base of the toilet and a build up of debris on the floor in the corners - there was unfinished wall repair and missing wall paper on the wall underneath the window in room [ROOM NUMBER]- - the flooring outside of room [ROOM NUMBER] and entire nursing unit hallway flooring contained areas of raised flooring that caused the potential for injury to a resident. - peeling…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2025-04-11 · tag F0575 — widespread
    Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observations and staff interview, it was determined that the facility failed to post contact information for Adult Protective Services (APS) as required, in the building. Findings include: Observations conducted on April 10, 2025, at 8:30 a.m., on the first second and third floor nursing units, revealed the facility did not have the APS contact (name, address, email, and phone number) information posted or accessible to residents, family, and visitors. During interview, on April 10, 2025, at 8:51 a.m., the Director of Nursing confirmed that the Adult Protective Services contact information, was not posted in areas available to residents, families, and visitors. 28 Pa. Code: 201.14(a)Responsibility of licensee. 28 Pa. Code: 201.18(e) Management.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to JONATHAN BLEIER — 18 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.4-0.4 vs chain
Health inspection 2 of 52.2-0.2 vs chain
Staffing 2 of 53.2-1.2 vs chain
Quality measures 4 of 53.9+0.1 vs chain
The other 17 homes this chain runs (chain average 2.4★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
WASHINGTON OPERATING HOLDINGSOrganization5% OR GREATER DIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 10/01/2017
BLEIER, JONATHANIndividual5% OR GREATER DIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 10/01/2017
CRESTVIEW 360 HOLDINGS LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 10/01/2017
CRESTVIEW 720 TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 10/01/2017
SOD, YAAKOVIndividual5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 10/01/2017
CAPITAL FINANCE LLCOrganization5% OR GREATER SECURITY INTERESTsince 10/20/2017
KIMMEL, TIMOTHYIndividualW-2 MANAGING EMPLOYEEsince 10/01/2017
PATTERSON, DANIELLEIndividualW-2 MANAGING EMPLOYEEsince 10/01/2017

4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$26.4M
Net patient revenuemost recent cost report
-0.4%
Operating marginrevenue minus expenses
Who pays — share of resident-days
Medicaid 85%Medicare 1%Other / private 14%

About 85% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$287per resident / day
operating cost
$8,715per month
≈ monthly operating cost
$285per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in PA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Pennsylvania Medicaid page.

Typical monthly cost in Pennsylvania
$11,954/mo
Nursing home (semi-private)
$13,688/mo
Nursing home (private)
$6,480/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 395577. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-04-24, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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