Rose Hill Health And Rehab
110 Chalmers Court, Berryville, VA 22611 · For profit - Corporation · 120 certified beds · (540) 955-9995 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- no federal fines or payment denials on record
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has an abuse, neglect, or exploitation citation (F0600), cited Mar 2020
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0608, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has a citation for mishandling residents’ money or property (F0565)
- a high number of inspection citations overall (75) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its independent health-inspection rating is low (2/5)
- its payroll-based staffing rating is low (1/5)
- its last standard health inspection was over 3 years ago — the star rating may not reflect current conditions
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 2 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 32.3% | 14.9% | 15.4% | worse |
| Long-stay residents who lose too much weight | 3.1% | 5.4% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.4% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 0.5% | 1.6% | 2.0% | better |
| Long-stay residents with depressive symptoms | 43.9% | 18.7% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 4.3% | 3.6% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 34.1% | 15.6% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 15.0% | 20.6% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 94.0% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 2.5% | 4.7% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 27.7% | 21.8% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 9.3% | 14.2% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.4% | 1.3% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 94.0% | 73.6% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 27.5% | 22.3% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 10.5% | 11.5% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 2.06 | 1.52 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.57 | 1.48 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
49.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 145 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 59.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 54 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.23 therapist hours per resident per day in 2026Q1 — more than 29% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 20% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 49.8%CMS range 41.6–57.8 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.4%CMS range 7.8–14.9 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 59.3% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 51.9% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 40.7% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 96.5% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 93.8% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 1.1% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 3.5% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 12.3%CMS range 8.8–16.9 | 7.1% | Oct 2023–Sep 2024 | worse than U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.10 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 120 beds and averages 114.7 residents a day — about 96% occupied, or roughly 5 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.37 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.34 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.07 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.85 hrs/resident/day on weekends vs 3.59 on weekdays — 20% thinner on weekends — a notable drop. RN hours go from 0.40 to 0.18 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 46% is about the same as the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
This trend is not current. The most recent of these two inspections was over 3 years ago; the arrow describes what inspectors found then, not what the home is like now.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
75 citations, most serious first. The 10 most serious are shown; the remaining 65 are one tap away and print in full.
- Potential for harm · Dcited before2024-08-14 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview and facility document review, the facility staff failed to implement their policy to prevent misappropriation of resident property for three of thirteen residents in the survey sample, Residents #10, #11, and #12. The findings include: For Residents #10 (R10), #11 (R11), and #12 (R12), the facility staff failed to investigate and/or report an allegation of staff misappropriation of resident property to the state agency between July and November 2023. A review of the facility policy, Resident Abuse, revealed, in part: Misappropriation or resident property .means 'the deliberate misplacement, exploitation or wrongful, temporary, or permanent use of a resident's belongings or money without the resident's consent .Investigation .Immediately upon report of an incident .the suspect(s) shall be segregated from the resident .An incident report shall be filed by the individual in charge who received the report .The facility shall report to the state agency and one or more law enforcement entities any reasonable suspicion of a crime against any individual who is a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-14 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview and facility document review, the facility staff failed to report an allegation of misappropriation of resident property to the state agency for three of thirteen residents in the survey sample, Residents #10, #11, and #12. The findings include: For Residents #10 (R10), #11 (R11), and #12 (R12), the facility staff failed to report an allegation of staff misappropriation of resident property to the state agency between July and November 2023. On 8/13/24, OSM (other staff member) #1's (the director of social services) employee folder was reviewed. This review revealed an Employee Progressive Action Memorandum dated 11/28/23. This document contained, in part, the following information: Employee Name [OSM #1] .Supervisor Name [ASM #3] .Date 11/28/23 .Type of Violation Category 2 Violation .The offenses are considered improper conduct subject to progressive discipline up to, and including, termination .You failed to follow the .protocol for processing, dispersing and record keeping for the Residents Trust Accounts .You were given funds in excess of $9,000 and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-14 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview and facility document review, the facility staff failed to report an allegation of misappropriation of resident property to the state agency for two of thirteen residents in the survey sample, Residents #11 and #12. The findings include: For Residents #11 (R11) and #12 (R12), the facility staff failed to investigate an allegation of staff misappropriation of resident property to the state agency between July and November 2023. On 8/13/24, OSM (other staff member) #1's (the director of social services) employee folder was reviewed. This review revealed an Employee Progressive Action Memorandum dated 11/28/23. This document contained, in part, the following information: Employee Name [OSM #1] .Supervisor Name [ASM #3] .Date 11/28/23 .Type of Violation Category 2 Violation .The offenses are considered improper conduct subject to progressive discipline up to, and including, termination .You failed to follow the .protocol for processing, dispersing and record keeping for the Residents Trust Accounts .You were given funds in excess of $9,000 and tasked with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-12-13 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview and facility document review, it was determined the facility staff failed to maintain infection control tracking logs for two of the three months requested. The findings include: Upon entrance on 12/11/2023 at 9:15 a.m. a request was made for the infection control tracking logs for October, November, and December 2023. On 12/11/2023 at approximately 11:00 a.m. ASM (administrative staff member) #2, the director of nursing, provided a copy of the October 2023 infection control logs. She also provided a copy of a list from the pharmacy that documented what antibiotics were prescribed, but not the full documentation of a tracking log. She stated she could not find the November logs and the December logs have not been started. The facility policy, Infection Control Surveillance documented in part, 1. The Infection Control Committee (ICC) directs the infection control program and maintains minutes of all activities. The scope of surveillance includes: a. Establishing baseline nosocomial infection rates. B. Review of microbiological reports. C. Review resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-12-13 · tag F0580 — failed to tell family and doctor about changes — patternImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview. facility document review, and clinical record review, it was determined the facility staff failed to notify the physician/nurse practitioner when medications were not available or administered for three of 13 residents in the survey sample, Residents #1, #10, and #11. The findings include: 1. For Resident #1, the facility staff failed to notify the physician/nurse practitioner (NP) when Toprol XL and Meloxicam were not available administration. The physician order dated, 8/22/2023, documented, Mobic (Meloxicam) Oral tablet 15 mg (milligrams); give 1 tablet by mouth one time a day for pain. The November 2023 MAR (medication administration record) documented the above order. On the following dates at the 9:00 a.m. dose, a 7 was documented, a 7 indicated, other/see nurse note: 11/2/2023 11/3/2023 11/6/2023 11/7/2022 11/8/2023 The nurse's note for 11/2/2023, documented in part, Awaiting pharmacy delivery, not in back up box. The nurse's note for 11/3/2023, documented in part, Reordered - pharmacy notified. The nurse's note for 11/6/2023, there was no nurse's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-12-13 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, facility document review, and clinical record review, it was determined the facility staff failed to follow professional standards of practice for the administration of medications for three of 13 residents in the survey sample, Residents #11, #2, and #7. The findings include: 1. For Resident #11, the facility staff failed to administer the physician ordered medications on 10/27/2023. Review of the October 2023 MAR (medication administration record) failed to evidence the following medications were administered on 10/27/2023 at 9:00 p.m.: -Hydrocortisone External gel 1%; apply to bilateral hands and leg topically two time a day for rash/itching for 7 days. -Keflex Oral Capsule (antibiotic) 500 mg (milligram); give 1 capsule by mouth two times a day for cellulitis lower legs for 5 days. -Lotrimin AF external cream 1%; apply to plantar of B. feet topically two times a day for tinea pedis (fungal rash) for 7 days. -Tylenol Extra Strength Oral tablet - 500 mg; give 2 tablets by mouth two times day for pain. Review of the physician orders documented the above…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-13 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, facility document review, and clinical record review, it was determined the facility staff failed to implement the comprehensive care plan for three of 13 residents in the survey sample, Residents #7, #11, and #10. The findings include: 1. For Resident #7, the facility staff failed to implement the comprehensive care plan for administering medications per the physician orders. The comprehensive care plan documented, in part, the following: Focus: Resident at risk for hyper/hypoglycemic episodes due to diagnosis of DM (diabetes mellitus). Insulin dependent. Interventions: Administer medications per order observing affect. Focus: Resident is taking two anticoagulant and at risk for side effects/complications Interventions: Administer medication per order. Focus: Resident is taking an antidepressant for depression and anti-manic for Chronic pain. Interventions: Administer anti manic medication per order observing effect. Administer antidepressant per order observing effect. Medicate for pain as order observing effect. Focus: Resident is taking an antipsychotic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-13 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, resident interview, staff interview, and clinical record review, it was determined the facility staff failed to review and revise the care plan for one of 13 residents in the survey sample, Resident #12. The findings include: For Resident #12, the facility staff failed to revise the care plan for a physician order to monitor the resident when the resident signs himself out of the building. On the most recent MDS (minimum data set) assessment, a quarterly assessment, with an assessment reference date of 10/3/2023, the resident scored a 15 out of 15 on the BIMS (brief interview for mental status) score, indicating the resident was not cognitively impaired for making daily decisions. Resident #12 was coded as being able to self-propel his wheelchair 150 feet and can walk 150 feet. The resident was not coded as having any behaviors. The resident was not coded as having had any falls since the previous assessment. The comprehensive care plan dated, 7/4/2023, and last revised on 12/4/2023, documented in part, Focus: Resident is at risk for falls, related to: history…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, resident interview, staff interview and facility document review, it was determined the facility staff failed to implement a physician order for supervision of a resident when the resident signs himself out of the building, for one of 13 residents in the survey sample, Resident #12. The findings include: For Resident #12 (R12), the physician orders revealed an order for the resident to be supervised at all times when he signs himself out of the building, however no supervision was observed to occur on two occasions. On the most recent MDS (minimum data set) assessment, a quarterly assessment, with an assessment reference date of 10/3/2023, the resident scored a 15 out of 15 on the BIMS (brief interview for mental status) score, indicating the resident was not cognitively impaired for making daily decisions. Resident #12 was coded as being able to self-propel his wheelchair 150 feet and can walk 150 feet. The resident was not coded as having any behaviors. The resident was not coded as having had any falls since the previous assessment. The physician order dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-13 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, facility document review and clinical record review, it was determined the facility staff failed to provide pharmacy services for one of 13 residents in the survey sample, Resident #1. The findings include: For Resident #1, the facility staff failed to ensure two medications were available for administration, Meloxicam (used for pain) and Toprol XL (used for high blood pressure). The physician order dated, 8/22/2023, documented, Mobic (Meloxicam) Oral tablet 15 mg (milligrams); give 1 tablet by mouth one time a day for pain. The November 2023 MAR (medication administration record) documented the above order. On the following dates at the 9:00 a.m. dose, a 7 was documented, a 7 indicated, other/see nurse note: 11/2/2023 11/3/2023 11/6/2023 11/7/2022 11/8/2023 The nurse's note for 11/2/2023, documented in part, Awaiting pharmacy delivery, not in back up box. The nurse's note for 11/3/2023, documented in part, Reordered - pharmacy notified. The nurse's note dated, 11/4/2023, documented, This nurse outreached (name of pharmacy) to request a RF (refill) on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
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- Potential for harm · Dcited before2023-12-13 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review and clinical record review, it was determined the facility staff failed to ensure two of 13 residents were free of significant medication errors, Residents #7 and Resident #10. The findings include: 1. For Resident #7, the facility staff failed to administer Lantus Insulin on 10/27/2023 and the resident's blood sugar was elevated the next morning. On the most recent MDS (minimum data set) assessment, a quarterly assessment, with an assessment reference date of 10/7/2023, the resident scored a five out of 15 on the BIMS (brief interview for mental status) score, indicating the resident was severely impaired for making daily decisions. In Section N - Medications, the resident was coded as receiving insulin injections for seven days of the look back period. The physician order dated, 8/17/2023, documented, Lantus Subcutaneous Solution (1) 100 UNIT/ML (milliliters); Inject 34 units subcutaneously two times a day for diabetes. The October 2023 MAR (medication…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-13 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on resident interview, staff interview and clinical record review, it was determined the facility staff failed to maintain a complete and accurate clinical record for one of 13 residents in the survey sample, Resident #3. The findings include: For Resident #3, the facility staff failed to document accuracy of a podiatrist visit. The nurse's note dated 11/1/2023 at 4:53 p.m. documented, Resident received routine podiatry care on 10/31/23. A request was made for the copy of the podiatry note dated, 10/31/2023 on 12/12/2023 at 11:14 a.m. An interview was conducted with OSM (other staff member) #1 on 12/12/2023 at 12:32 p.m. OSM #1 informed this writer that Resident #3 was not seen by the podiatrist on 10/31/2023. The resident was scheduled to be seen on 11/15/2023 but due to COVID-19, the resident was not seen. OSM #1 stated the resident has not been seen by the podiatrist since September of 2023. When asked if this documentation is accurate in this resident's medical record, OSM #1 stated she doesn't know why the documentation is in (Resident #3)'s medical record. ASM #1, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-06-29 · tag F0622 — patternNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review and clinical record review, it was determined the facility staff failed to evidence the required documents were sent with residents upon transfer to the hospital for four of 35 residents, Residents #45, #102, #43 and #89. The findings include: 1. For Resident #45 (R45), the facility staff failed to evidence the required documents were sent with the resident upon transfer to the hospital on 3/11/2023 and 4/9/2023. The nurse's note dated, 3/11/2023 at 9:45 p.m. documented, Contacted (Name of Hospital) for an update on resident, admitted with PNE (pneumonia) and low H&H (hemoglobin and hematocrit) need transfusion. There was no further documentation related to the 3/11/2023 transfer to the hospital. The nurse's note dated 4/8/2023 at 6:41 p.m. documented in part, FSBS (fingerstick blood sugar) is 516. Awaiting return call and orders from on call services. The nurse's note dated 4/12/2023 at 3:54 p.m. documented in part, Resident returned from (initials of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-06-29 · tag F0623 — patternProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review and clinical record review it was determined the facility staff failed to notify the Office of the State Long-Term Care Ombudsman and the resident and/or responsible party of a transfer to the hospital for four of 35 residents in the survey sample, Residents #45, #102, #43, and #89. The findings include: 1. For Resident #45 (R45), the facility staff failed to notify the ombudsman of transfers to the hospital on 3/11/2023 and 4/12/2023. The nurse's note dated, 3/11/2023 at 9:45 p.m. documented, Contacted (Name of Hospital) for an update on resident, admitted with PNE (pneumonia) and low H&H (hemoglobin and hematocrit) need transfusion. There was no further documentation related to the 3/11/2023 transfer to the hospital. The nurse's note dated 4/8/2023 at 6:41 p.m. documented in part, FSBS (fingerstick blood sugar) is 516. Awaiting return call and orders from on call services. The nurse's note dated 4/12/2023 at 3:54 p.m. documented in part, Resident returned from…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-06-29 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 3. For Resident #76 (R76), the facility staff failed to develop a care plan to address the resident's smoking. On the most recent MDS (minimum data set) assessment, a quarterly assessment, with an assessment reference date (ARD) of 5/3/2023, the resident scored a 15 out of 15 on the BIMS (brief interview for mental status) score, indicating the resident was not cognitively impaired for making daily decisions. In Section G - Functional Status, the resident was coded as only requiring supervision after set up assistance if needed. An interview was conducted with R76 on 6/27/2023 at approximately 1:30 p.m. When asked if he goes out to smoke, R76 stated he goes out about three times a day for smoking and does go out other times just to walk. R76 was asked who keeps his cigarettes, R76 stated they are kept in the social workers office during the week, but the nurses have them on the weekends and after the social worker goes home. When asked where he smokes since this is a non-smoking facility, R76 stated he walks to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-06-29 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interview, facility document review, and clinical record review, the facility staff failed to complete smoking assessments for four of 35 residents in the survey sample, Residents #76, #38, #67, and #307. The findings include: 1. For Resident #76 (R76), the facility staff failed to complete a safe smoking assessment. During the entrance conference on 6/27/2023 at approximately 10:20 a.m. a request was made for the list of smokers. ASM (administrative staff member) #1, the executive director, presented a list of residents that smoke but stated they are a non-smoking facility. ASM #1 stated when he came, he found out that residents were going outside to smoke. He then asked where the residents keep their cigarettes and lighters and found out the residents were keeping them in their rooms. He immediately removed them from the resident rooms, and they are kept by the staff, locked up. ASM #1 stated they were in the process of assessing the residents to see if they were capable of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-29 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and clinical record review, the facility staff failed to inform a resident/resident representative of the risks and benefits of medication treatment for one of 35 residents in the survey sample, Resident #5. The findings include: For Resident #5 (R5), the facility staff failed to inform the resident/resident representative of the risks and benefits for the use of the anti-psychotic medication Seroquel (1). R5 was re-admitted to the facility on [DATE] with a diagnosis of schizoaffective disorder and a physician's order for Seroquel 50 mg (milligrams) in the morning and 25 mg in the evening. A review of R5's clinical record failed to reveal that the facility staff informed the resident or the resident's representative of the risks and benefits for the use of Seroquel. On 6/29/23 at 9:38 a.m., an interview was conducted with RN (registered nurse) #1. RN #1 stated that any time anti-psychotic medication is initiated, the staff should ask the resident or resident representative to sign a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-29 · tag F0553 — failed to let residents help plan their care — isolatedAllow resident to participate in the development and implementation of his or her person-centered plan of care.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on family interview, staff interview, facility document review, and clinical record review, it was determined the facility staff failed to invite the responsible party to the care plan meeting for one of 35 residents in the survey sample, Resident #100. The findings include: For Resident #100 (R100) the facility staff failed to invite the family member/responsible party, to the care plan meeting held on 6/6/2023. On the most recent MDS (minimum data set) assessment, an admission assessment, with an assessment reference date of 6/5/2023, the resident scored a three out of 15 on the BIMS (brief interview for mental status) score, indicating the resident was severely impaired for making daily decisions. An interview was conducted on 6/27/2023 at approximately 1:00 p.m. with the family member/responsible party of R100. The family member stated she was told she would have monthly meetings with the facility regarding her father's plan of care, but she hadn't had any and her father had been there since 5/26/2023. The progress note dated, 6/6/2023 at 1:15 p.m. documented, Care plan…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-29 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review, and clinical record review, the facility staff failed to conduct a periodic review of advance directives with residents and/or their RRs (resident representatives) to determine if they wished to make changes to their existing advance directives or maintain them as written, for two of 35 residents in the survey sample, Residents #36 and #2. The findings include: 1. For Resident #36 (R36), the facility staff failed to conduct a periodic review of the resident's advance directives (1). R36 was admitted to the facility on [DATE]. A review of R36's clinical record revealed medical power of attorney and durable power of attorney documents dated 3/15/2015. Further review of R36's clinical record failed to reveal a periodic review of all aspects of advance directives was conducted with R36 or the resident's representative. On 6/28/23 at 3:41 p.m., an interview was conducted with OSM (other staff member) #3 (the director of social services). OSM #3 stated she holds an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-29 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, facility document review and clinical record review, the facility staff failed to notify the physician of a possible need to alter treatment for two of 35 residents in the survey sample, Residents #51 and #2. The findings include: 1. For Resident #51 (R51), the facility staff failed to notify the physician when the medication Pradaxa (1) was not administered on 6/12/23 and 6/13/23. A review of R51's clinical record revealed a physician's order dated 12/3/19 for Pradaxa 150 mg (milligrams) two times a day for atrial fibrillation. A review of R51's June 2023 MAR (medication administration record) revealed the same physician's order for Pradaxa. On 6/12/23 and 6/13/23, the MAR documented the code, 7=Other/See Nurse Notes. Nurses' notes dated 6/12/23 and 6/13/23 documented, Medication on order from pharmacy. Further review of nurses' notes and the June 2023 MAR failed to reveal documentation that Pradaxa was administered to R51 on 6/12/23 and 6/13/23, and failed to reveal documentation that R51's physician was notified. On 6/28/23 at 4:18 p.m., an interview was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-29 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, resident interview, staff interview and clinical record review, the facility staff failed to maintain a clean, comfortable, homelike environment for one of 35 residents in the survey sample, Resident #51. The findings include: For Resident #51 (R51), the facility staff failed to maintain the resident's room in a clean and homelike manner. Dirt and debris were observed on the resident's floor and bed frame on 6/27/23 and on 6/28/23. On the most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 2/9/23, the resident scored 14 out of 15 on the BIMS (brief interview for mental status), indicating the resident was cognitively intact. On 6/27/23 at 11:39 a.m. and 6/28/23 at 9:12 a.m., observation of R51's room was conducted. The floor on the right side of the bed and under the bed contained dirt, multiple plastic medication cups, scraps of paper and a dried, brown, smeared substance. A dried brown substance, a dried orange substance and a macaroni noodle was observed on the bed frame. On 6/28/23 at 9:12 a.m., an interview…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-29 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, facility document review, and clinical record review, it was determined the facility staff failed to provide a bed hold notice upon transfer to the hospital for two of 35 residents in the survey sample, Residents #45 and #89. The findings include: 1. For Resident #45 (R45) the facility staff failed to provide a bed hold notice upon transfer on 3/11/2023 and 4/9/2023. The nurse's note dated, 3/11/2023 at 9:45 p.m. documented, Contacted (Name of Hospital) for an update on resident, admitted with PNE (pneumonia) and low H&H (hemoglobin and hematocrit) need transfusion. There was no further documentation related to the 3/11/2023 transfer to the hospital. The nurse's note dated 4/8/2023 at 6:41 p.m. documented in part, FSBS (fingerstick blood sugar) is 516. Awaiting return call and orders from on call services. The nurse's note dated 4/12/2023 at 3:54 p.m. documented in part, Resident returned from (initials of hospital). There was no further documentation related to the 4/9/2023 transfer to the hospital. On 6/28/23, a request was made for the bed hold…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-29 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview and clinical record review, the facility staff failed to maintain a complete and accurate MDS (minimum data set) assessment for one of 35 residents in the survey sample, Resident #5. The findings include: For Resident #5 (R5), the facility staff failed to code the resident's significant weight loss on the quarterly MDS assessment with an ARD (assessment reference date) of 4/28/23. A review of R5's clinical record revealed the resident weighed 163.8 pounds on 10/4/22 and weighed 138 pounds on 4/12/23. A note signed by the registered dietitian on 4/18/23 documented R5 presented with a weight loss of 15.9 percent in the last 180 days. Section K of R5's quarterly MDS with an ARD of 4/28/23 documented no weight loss of ten percent or more in the last six months. On 6/29/23 at 9:09 a.m., an interview was conducted with RN (registered nurse) #3 (the MDS coordinator). RN #3 stated R5 clearly had a weight loss, and this should have been coded on the 4/18/23 MDS assessment. RN #3 stated she references the CMS (Centers for Medicare and Medicaid Services) RAI (Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-29 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, facility document review, and clinical record review, it was determined the facility staff failed to clarify a physician order for the diagnosis for the use of Seroquel, for one of 35 residents in the survey sample, Resident #157. The findings include: For Resident #157 (R157) the facility staff failed to clarify the diagnosis in a physician order for Seroquel, an antipsychotic medication. The physician order dated, 6/23/2023, documented, Seroquel (1) 25 mg (milligrams) po (by mouth) TID (three times a day) 8 am, 2 pm, 8 pm. DX (diagnosis): 0.3.90. An interview was conducted with RN (registered nurse) #2, on 6/29/2023. When asked what Seroquel is used for, RN #2 stated, It's used to calm people down. Off label, it's used for sleep. It's an antipsychotic medication. The above order was reviewed with RN #2. RN #2 was asked if they knew the diagnosis for the use of the Seroquel, RN #2 stated they didn't know what that meant. When asked if this order should be clarified, RN #2 stated, yes. Review of the electronic and paper medical record, failed to evidence…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-29 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on family interview, staff interview, facility document review, and clinical record review, it was determined the facility staff failed to consistently provide ADL (activities of daily living) care for one of 35 residents in the survey sample, Resident #100. The findings include: For Resident #100 (R100), the facility staff failed to provide bathing/showers twice a week from 5/26/2023 through 6/28/2023. On the most recent MDS (minimum data set) assessment, an admission assessment, with an assessment reference date of 6/5/2023, the resident scored a three out of 15 on the BIMS (brief interview for mental status) score, indicating the resident was severely impaired for making daily decisions. In Section G - Functional Status, R100 was coded as not received any bathing during the look back period. The resident was coded as requiring extensive assistance of two to three staff members for toileting and limited assistance of one staff member for personal hygiene. An interview was conducted on 6/27/2023 at approximately 1:00 p.m. with the family member/responsible party of R100. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-29 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, facility document review and clinical record review, the facility staff failed to monitor a resident's weight for one of 35 residents in the survey sample, Resident #12. The findings include: For Resident #12 (R12), the facility staff failed to obtain physician ordered weekly weights. The weekly weights were ordered due to a significant weight loss. Review of R12's clinical record revealed a note signed by the registered dietician on 3/7/23 that documented, Summary: Significant wt (weight) loss -5% x 30 days and-9% x 90 days. PO (By mouth) intake is sufficient to meet EEN at this time. BMI (Body Mass Index) is WNL (Within Normal Limits), but on the lower end of normal (18.9-24.9 is normal). Interventions in place for wt loss. Recommend increasing fortified foods to TID (three times a day) with all meals and weekly wt x 1 month. RD (Registered Dietician) will continue to monitor. Further review of R12's clinical record revealed a physician's order dated 3/13/23 for weekly weights for one month due to significant weight loss. A review of R12's weights for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-29 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, facility document review, and clinical record review, it was determined the facility staff failed to provide evidence of communication to the dialysis center for one of 35 residents in the survey sample, Resident #45. The findings include: For Resident #45, the facility staff failed to evidence communication with the dialysis center every time the resident went to dialysis. The physician order dated, 5/17/2023 documented, Dialysis (name, address and phone number of dialysis center) MWF (Monday/Wednesday/Friday) one tine a day every Mon, Wed, Fri related to end stage renal disease. Chair time 12:45 p.m. until 17:00 p.m. (5:00 p.m.). The review of the clinical record failed to evidence communication with the dialysis center on the following dates: May 2023: 5/17/2023, 5/19/2023, 5/26/2023, 5/29/2023 and 5/31/2023. June 2023: 6/2/2023, 6/5/2023, 6/7/2023, 6/9/2023, 6/12/2023, 6/14/2023, 6/16/2023, 6/19/2023, 6/23/2023, and 6/26/2023. The comprehensive care plan dated, 12/12/2022, documented in part, Focus: Alteration in Kidney Function due to end stage renal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-29 · tag F0700 — isolatedTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, clinical record review, and facility document review, it was determined that the facility staff failed to ensure residents were assessed for, informed of risk and benefits of, and signed a consent for the use of siderails/bedrails for two of 35 residents in the survey sample; Residents #40 and #96. The findings include: 1. For Resident #40, the facility staff failed to ensure that the resident was informed of the risk and benefits of, and signed a consent for the use of siderails prior to using them. On 6/28/23 at 8:35 AM, Resident #40 was observed in bed, with the head of his bed elevated and the siderails were up on both sides. A review of the clinical record revealed that on 4/14/23, the therapy department had assessed Resident #40 for the use of siderails and determined that they were necessary for the resident for increased safety and independence for bed mobility. Further review of the clinical record failed to reveal any evidence of risk and benefits of the use of siderails (i.e., entrapment) was provided to Resident #40, and there was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-29 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, facility document review and clinical record review, the facility staff failed to ensure medications were available for administration for two of 35 residents in the survey sample, Residents #51 and #2. The findings include: 1. For Resident #51 (R51), the facility staff failed to administer the physician ordered medication Pradaxa (1) on 6/12/23 and 6/13/23. A review of R51's clinical record revealed a physician's order dated 12/3/19 for Pradaxa 150 mg (milligrams) two times a day for atrial fibrillation. A review of R51's June 2023 MAR (medication administration record) revealed the same physician's order for Pradaxa. On 6/12/23 and 6/13/23, the MAR documented the code, 7=Other/See Nurse Notes. Nurses' notes dated 6/12/23 and 6/13/23 documented, Medication on order from pharmacy. Further review of nurses' notes and the June 2023 MAR failed to reveal documentation that Pradaxa was administered to R51 on 6/12/23 and 6/13/23. A review of the facility backup medication supply list revealed Pradaxa was not stocked in the supply. On 6/28/23 at 4:18 p.m., an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-29 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, facility document review and clinical record review, the facility staff failed to ensure one of 35 residents in the survey sample was free from a significant medication error; Resident #51. The findings include: For Resident #51 (R51), the facility staff failed to administer the physician ordered medication Pradaxa (1) on 6/12/23 and 6/13/23 used for the treatment of atrial fibrillation. A review of R51's clinical record revealed a physician's order dated 12/3/19 for Pradaxa 150 mg (milligrams) two times a day for atrial fibrillation. A review of R51's June 2023 MAR (medication administration record) revealed the same physician's order for Pradaxa. On 6/12/23 and 6/13/23, the MAR documented the code, 7=Other/See Nurse Notes. Nurses' notes dated 6/12/23 and 6/13/23 documented, Medication on order from pharmacy. Further review of nurses' notes and the June 2023 MAR failed to reveal documentation that Pradaxa was administered to R51 on 6/12/23 and 6/13/23. A review of the facility backup medication supply list revealed Pradaxa was not stocked in the supply. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-29 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview, it was determined that the facility staff failed to serve food in a sanitary manner in one of one resident dining rooms. The findings include: The facility staff assembled a resident's hamburger and cut it in half using their bare hands. On 06/27/2023 at approximately 12:40 p.m., an observation of the facility's dining room during the lunch meal was conducted. CNA (certified nursing assistant) #1 was observed with bare hands, to place the top of a hamburger roll on a hamburger, then held the hamburger together and cut it in half with a knife. On 06/27/23 at approximately 2:23 p.m., an interview was conducted with CNA #1. After being informed of the observation, CNA #1 stated that recalled the incident and that she should have been wearing gloves. When asked why it was important to wear gloves when handling a resident's food CNA #1 stated that it would prevent cross contamination. The facility policy titled, Meal Distribution documented, 6. Proper food handling techniques to prevent contamination and temperature maintenance controls will be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-12-02 · tag F0622 — patternNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review, and clinical record review, it was determined that the facility staff failed to evidence physician documentation of the rationale for and/or failed to provide all required documentation to the receiving facility for transfer to the hospital for five of 46 residents in the survey sample; Residents #91, #49, #26, #29 and #13. 1. The facility staff failed to evidence the physician wrote a note regarding the reason for Resident #91's hospital transfer on 10/26/21, and that all required documentation was provided to the receiving facility. 2. The facility staff failed to evidence the physician wrote a note regarding the reason for Resident #49's hospital transfer on 8/19/21 and 9/1/21, and that all required documentation was provided to the receiving facility for both transfers. 3. The facility staff failed to evidence that all required documentation was provided to the receiving facility when Resident #26 was transferred to the hospital on 9/15/21 and 11/4/21. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-12-02 · tag F0623 — patternProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review, and clinical record review, it was determined that the facility staff failed to evidence that written notification of a hospital transfer was provided to the Ombudsman and/or Resident Representative upon a hospital transfer for six of 46 residents in the survey sample; Residents #91, #49, #26, #29, #13 and #100. The facility staff failed to evidence that written notification was provided to the resident representative and Ombudsman for Resident #91's hospital transfer on 10/26/21, Resident #49's hospital transfers on 8/19/21 and 9/1/21, Resident #26's hospital transfer on 9/15/21 and 11/4/21, Resident #29's hospital transfer on 10/23/2021, Resident #13's hospital transfer on 8/19/21, and Resident #100's hospital transfer on 11/1/2021. The findings include: A review of the facility policy, Transfer a Resident to a Hospital documented in part, 6. Notify the family or responsible party of the pending transfer, and the reasons for the move 13. Write discharge note.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-12-02 · tag F0625 — patternNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review, and clinical record review, it was determined that the facility staff failed to evidence that a written bed hold notice was provided to the resident and/or resident representative prior to and or at the time of transfer to the hospital for three of 46 residents in the survey sample; Residents #49, #26 and #68. The facility staff failed to evidence that a written bed hold notice was provided to the resident and or resident representative for the hospital transfers of Resident #49 on 8/19/21 and 9/1/21, Resident #26 on 9/2/2021 and Resident #68 on 10/27/21. The findings include: A review of the facility policy, Transfer a Resident to a Hospital documented, Emergency Transfer 9. Send a copy of Bed Hold Policy and Involuntary Transfer form with the resident. 1. Resident #49 was admitted to the facility on [DATE] with the diagnoses of but not limited to congestive heart failure, chronic obstructive pulmonary disease, dementia, chronic kidney disease, morbid obesity,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-12-02 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview and facility document review it was determined that the facility staff failed to ensure medications were labeled and stored in a secure manner in two of four medication carts, (South Wing medication cart-one and South Wing medication cart-three). Observation of the South wing medication cart-one revealed two half-loose unidentified pills in drawer one, three whole-loose unidentified pills in drawer three and one whole-loose unidentified pill in drawer four of the medication cart. Observation of the South wing-cart three revealed, one whole-loose unidentified pill in drawer two, two half and one-loose unidentified pills in drawer three of the medication cart. The findings include: On 11/29/21 at approximately 5:35 PM, an observation of South wing-medication cart-one was conducted with LPN (licensed practical nurse) #5. Observation inside the drawers of South wing-medication cart-one revealed the following: -Drawer one: two half-loose unidentified pills. -Drawer two: three whole-loose unidentified pills. -Drawer four: one whole-loose unidentified…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-12-02 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, and facility document review it was determined that the facility staff failed to store food in two of two nourishment rooms in accordance with professional standards for food service safety. The findings include: A. The facility failed to properly label and date resident food items on the North unit nourishment room. On 11/30/2021 at 8:45 a.m., an observation was conducted of the nourishment room on the north unit. Observation of the refrigerator revealed a salad in a plastic container with no date or name, a 31 ounce container of spinach artichoke parmesan dip without a name or date, a container of an unidentified green paste without a name or date, two plastic food containers undated without names and a foil packet with the contents not visible and no date or name on them. Further observation revealed a pitcher of an orange colored liquid approximately 1/4 full without a cover, label identifying the contents or a date. Observation of the freezer revealed one ham and cheddar hot pocket without a name or date and a frozen meal out of it's box…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-12-02 · tag F0867 — failed to act on quality-improvement findings — patternSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview and facility document review, it was determined that the facility staff failed to maintain an effective Quality Assurance program. The facility staff failed to ensure the physician attended quarterly quality assurance meetings for three of three quarters The findings include: On 12/02/2021 at approximately 10:30 a.m., a review of the facility, QAPI [quality assurance performance improving] Meeting sign-in sheets dated April 2021 through October 2021 failed to evidence the signature of the facility's medical director. On 12/02/2021 at approximately 10:45 a.m., an interview was conducted with ASM [administrative staff member] # 1, interim administrator, regarding the missing signature of the medical director for the dates listed above. When asked about the missing signature of the facility's medical director ASM # 1 stated that they did not have any evidence that the medical director had attended. The facility's policy Quality Assurance Improvement Process documented in part, Procedure: 1. The committee may consist of: A. Medical Director. B. Administrator. C.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-12-02 · tag F0565 — failed to support the resident council — isolatedHonor the resident's right to organize and participate in resident/family groups in the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview and facility document review, it was determined that the facility staff failed to respond to a grievance expressed during a resident council meeting for one of three resident council meetings reviewed. The facility staff failed to ensure a concern expressed regarding laundry during the August 2021 resident council meeting was responded to and addressed. The findings include: A review of Resident Council Minutes from August 2021 revealed the following entry: Residents complained that laundry isn't coming back and or they are getting the wrong clothing items. On 12/1/21 at 4:50 p.m., ASM (administrative staff member) #1, the interim administrator, ASM #2, the director of nursing, ASM #4, the regional director of clinical operations, and ASM #5, the regional vice president of operations, were informed of these concerns. Evidence that the concern regarding laundry had been addressed and resolved was requested. On 12/2/21 at 8:56 a.m., ASM #1 presented a facility concern form. This form stated: 7/13/21 Resident Council .Documentation of Concern: 10 residents…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-12-02 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, facility document review and staff interview it was determined that the facility staff failed to notify the physician that a resident's medications were not available for administration for one of 46 residents in the survey sample, Resident # 201. The facility staff failed to notify Resident # 201's physician that the medications, metoprolol, zestoretic, gabapentin, glimepiride, and ozempic, were not available for administration on 05/22/2021 and 05/23/2021. The findings include: Resident # 210 was admitted to the facility with diagnoses that included but were not limited to: breast cancer, pain, diabetes mellitus [6] and kidney disease, high blood pressure. Resident # 201's MDS (minimum data set), an admission 5-day assessment with an ARD (assessment reference date) of 05/24/2021 coded Resident # 201 as scoring a 15 on the brief interview for mental status (BIMS) of a score of 0 - 15, 15 - being cognitively intact for making daily decisions. Review of Resident #201's clinical record revealed a physician's order dated 5/21/21, signed by the physician…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-12-02 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review and clinical record review, it was determined that the facility staff failed to implement the facility abuse policy for one of 46 residents in the survey sample, Resident #7. The facility staff failed to implement the facility abuse policy for investigating and reporting an injury of unknown origin when Resident #7 sustained a bruise on 8/5/21. The findings include: The facility policy titled, Resident Abuse- Injuries of Unknown Origin documented, 4. The Administrator, Director of Nursing, or their designee, must begin a documented investigation for the cause of the injury. 5. The investigation will include interviews with the resident, all staff involved (directly or indirectly), any family, visitors or volunteers which may have had contact with the resident and may help with the investigation. Obtain written statements as deemed necessary. 7. All injuries of unknown origin must be reported to the appropriate agencies per state specific protocols . Resident #7…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-12-02 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review and clinical record review, it was determined that the facility staff failed to report an injury of unknown origin for one of 46 residents in the survey sample, Resident #7. Resident #7 sustained a bruise of unknown origin on the right arm extending from the shoulder to elbow that was found on 8/5/21. The facility staff failed to report this injury of unknown origin to the SA (state agency) and other required agencies. The findings include: Resident #7 was admitted to the facility on [DATE]. Resident #7's diagnoses included but were not limited to diabetes, paralysis and dementia. Resident #7's five day Medicare minimum data set assessment with an assessment reference date of 11/11/21, coded the resident's cognitive skills for daily decision making as severely impaired. Section G coded Resident #7 as requiring extensive assistance of two or more staff with bed mobility. Review of Resident #7's clinical record revealed a nurse's note dated 8/5/21 and signed by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-12-02 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review and clinical record review, it was determined that the facility staff failed to investigate an injury of unknown origin for one of 46 residents in the survey sample, Resident #7. Resident #7 sustained a bruise of unknown origin on the right arm extending from the shoulder to elbow on 8/5/21. The facility staff failed to complete a thorough investigation to determine the cause of the bruise. The findings include: Resident #7 was admitted to the facility on [DATE]. Resident #7's diagnoses included but were not limited to diabetes, paralysis and dementia. Resident #7's five day Medicare minimum data set assessment with an assessment reference date of 11/11/21, coded the resident's cognitive skills for daily decision making as severely impaired. Section G coded Resident #7 as requiring extensive assistance of two or more staff with bed mobility. Review of Resident #7's clinical record revealed a nurse's note dated 8/5/21 and signed by LPN (licensed practical nurse)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-12-02 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, clinical record review and staff interview, it was determined that the facility staff failed to ensure an accurate MDS [minimum data set] assessment for one of 46 residents in the survey sample, Resident # 86. The facility staff failed to code Resident # 86 for the use of oxygen in Section O Special Treatments on the residents 5 day MDS (minimum data set) assessment with an ARD (assessment reference date) of 11/05/2021. The findings include: Resident # 86 was admitted to the facility with diagnoses that included but were not limited to: shortness of breath, respiratory failure [1], and congestive heart failure [2]. Resident # 86's most recent MDS (minimum data set), a 5-day assessment with an ARD (assessment reference date) of 11/05/2021, coded Resident # 86 as scoring a 10 on the brief interview for mental status (BIMS) of a score of 0 - 15, 10 - being moderately impaired of cognition for making daily decisions. Section O Special Treatments, Procedures and Programs failed to code Resident # 86 for the use of oxygen. On 11/29/21 at approximately 3:45 P.M., an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-12-02 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and clinical record review, it was determined that the facility staff failed to implement the comprehensive care plan for one of 46 residents in the survey sample, Resident # 62. The facility staff failed implement Resident # 62's comprehensive care plan to keep the catheter collection bag off the floor and failed implement Resident # 62's comprehensive care plan to administer oxygen at two liters per minute. The findings include: Resident # 62 was admitted to the facility with diagnoses that included but were not limited to: obstructive uropathy [1]. Resident # 62's most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 11/02/2021, coded Resident # 62 as scoring a 9 [nine] on the brief interview for mental status (BIMS) of a score of 0 - 15, 9 - being moderately impaired of cognition for making daily decisions. Section H Bladder and Bowel coded Resident # 62 as having an indwelling catheter. Observations of Resident # 62 on 11/30/21 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-12-02 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview and facility document review it was determined facility staff failed to review and revise the comprehensive care plan for three of 46 residents in the survey sample, Resident #3, Resident #31 and Resident #15. 1. The facility staff failed to revise the Resident #3's comprehensive care plan to address the resident beginning a restorative program following completion of physical therapy on 3/26/21. 2. The facility staff failed to review and revise Resident #15's comprehensive care plan to address the administration of an anticoagulant prescribed by the physician on 05/27/2021. 3. The facility staff failed to review and revise Resident #31's comprehensive care plan for the use of bed rails. The findings include: 1. Resident #3 was admitted to the facility on [DATE] with diagnosis that included but were not limited to: multiple sclerosis (progressive disease in which the nerve fibers of the brain and spinal cord lose their myelin cover) (1), scoliosis (abnormal lateral or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-12-02 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, facility document review and staff interview it was determined that the facility staff failed to ensure treatment and care in accordance with professional standards of practice, and the comprehensive plan of care for one of 46 residents in the survey sample, Resident # 201. The facility staff failed to administer Gabapentin to Resident #201 on 05/22/2021, according to the physician's orders. The findings include: Resident # 210 was admitted to the facility with diagnoses that included but were not limited to: breast cancer, pain, diabetes mellitus [2] and kidney disease, high blood pressure. Resident # 201's MDS (minimum data set), an admission 5-day assessment with an ARD (assessment reference date) of 05/24/2021 coded Resident # 201 as scoring a 15 on the brief interview for mental status (BIMS) of a score of 0 - 15, 15 - being cognitively intact for making daily decisions. Review of Resident #201's clinical record revealed a physician's order dated 5/21/21 and signed by the physician on 5/24/21 documented in part: Gabapentin Capsule. Give 300 mg…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-12-02 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview staff interview and facility document review it was determined that the facility staff failed to provide treatment and services to maintain or improve mobility for one of 46 residents in the survey sample, Resident #3. The facility staff failed to implement a RNP (restorative nursing program) for Resident #3 following completion of physical therapy 3/26/21. The findings include: Resident #3 was admitted to the facility on [DATE] with diagnosis that included but were not limited to: multiple sclerosis (progressive disease in which the nerve fibers of the brain and spinal cord lose their myelin cover) (1), scoliosis (abnormal lateral or sideward curve to the spine) (2) dementia (progressive state of mental decline, including memory function and judgement) (3). The most recent MDS (minimum data set) assessment, a quarterly assessment, with an ARD (assessment reference date) of 11/17/21, coded Resident #3 as scoring a 14 out of 15 on the BIMS (brief interview for mental…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-12-02 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, and clinical record review, it was determined that facility staff failed to ensure care and services for an indwelling catheter to prevent infection for one of 46 residents in the survey sample, Residents # 62. The facility staff failed to keep Resident # 62's catheter collection bag off the floor. The findings include: Resident # 62 was admitted to the facility with diagnoses that included but were not limited to: obstructive uropathy [1]. Resident # 62's most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 11/02/2021, coded Resident # 62 as scoring a 9 [nine] on the brief interview for mental status (BIMS) of a score of 0 - 15, 9 - being moderately impaired of cognition for making daily decisions. Section H Bladder and Bowel coded Resident # 62 as having an indwelling catheter. On 11/30/21 at approximately 8:45 a.m., an observation of Resident # 62's catheter collection bag revealed it was lying on the floor next to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-12-02 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, clinical record review, and facility document review, it was determined that the facility staff failed to provide respiratory services according to the physician's orders one of 46 residents in the survey sample, Residents # 62. The facility staff failed to administer Resident # 62's oxygen at two liters per minute according to the physician's orders. The findings include: Resident # 62 was admitted to the facility with diagnoses that included but were not limited to: respiratory failure [1] and chronic obstructive pulmonary disease [2]. Resident # 62's most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 11/02/2021, coded Resident # 62 as scoring a 9 [nine] on the brief interview for mental status (BIMS) of a score of 0 - 15, 9 - being moderately impaired of cognition for making daily decisions. Section O Special Treatments, Procedures and Programs coded Resident # 15 for Oxygen Therapy while a resident. On 11/30/21 at approximately 8:45 a.m., an observation of Resident # 62 revealed the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-12-02 · tag F0730 — isolatedObserve each nurse aide's job performance and give regular training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview and facility document review, it was determined that the facility staff failed to complete an annual CNA (certified nursing aide) performance review for two of five CNA record reviews, CNA #6 and CNA #7. The facility staff failed to complete an annual performance review for CNA #6, hired on 8/29/19 and CNA #7, hired on 1/7/20. The findings include: CNA #6 was hired on 8/29/19. Review of CNA #6's record revealed a performance review with no date. CNA #7 was hired on 4/2/18. Review of CNA #7's record revealed the last performance review was completed on 1/7/20. On 12/1/21 at 4:56 p.m., an interview was conducted with ASM (administrative staff member) #5 (the regional vice president of operations). ASM #5 stated CNA performance reviews should be completed by the CNA's supervisor annually. At this time, ASM #1 (the interim administrator), ASM #2 (the director of nursing), ASM #4 (the regional director of clinical operations) and ASM #5 were made aware of the above concern. The facility policy titled, Performance Evaluations documented, 2. A performance…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-12-02 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review and staff interview it was determined that the facility staff failed to provide pharmacy services for one of 46 residents in the survey sample, Resident # 201. The facility staff failed to ensure the medications, Metoprolol [1] Zestoretic [2], Glimepiride [3] and Ozempic [4] were available for administration to Resident # 201 as ordered by the physician on 5/22/21, 5/23/21 and 5/24/21. The findings include: Resident # 210 was admitted to the facility with diagnoses that included but were not limited to: breast cancer, pain, diabetes mellitus [5] and kidney disease, high blood pressure. Resident # 201's MDS (minimum data set), an admission 5-day assessment with an ARD (assessment reference date) of 05/24/2021 coded Resident # 201 as scoring a 15 on the brief interview for mental status (BIMS) of a score of 0 - 15, 15 - being cognitively intact for making daily decisions. Review of Resident #201's clinical record revealed a physician's order dated 5/21/21, signed by the physician on 5/24/21, that documented in part: Metoprolol ER [extended release] 25mg…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-12-02 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review and facility staff interview it was determined that the facility staff failed to maintain a complete and accurate record for one of 46 residents in the survey sample, Resident #29. The findings include: Resident #29 was admitted to the facility with diagnoses that included but were not limited to sepsis (1) and gastrostomy (2). Resident #29's most recent MDS, a quarterly assessment with an ARD of 9/3/2021, coded Resident #29 as being moderately impaired for making daily decisions. Section M documented Resident #29 having one stage III pressure ulcer (3) on admission and three stage IV pressure ulcers, one being present on admission. The eTAR (electronic treatment administration record) for Resident #29 dated 10/1/2021-10/31/2021 failed to evidence documentation of the following treatments completed on the following dates, - On 10/14/2021 and 10/21/2021- Night, Cleanse around g-tube (gastrostomy tube) site with wound cleanser pat dry apply zinc oxide around g-tube site…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-12-02 · tag F0947 — failed to train nurse aides adequately — isolatedEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview and facility document review, it was determined that the facility staff failed to ensure CNAs (certified nursing aides) completed required annual in-service training for two of five CNA record reviews, CNA #2 and CNA #8. The facility staff failed to ensure CNA #2 and CNA #8 completed annual dementia training. The findings include: CNA #2 was hired on 12/16/16. Review of CNA #2's record failed to reveal evidence that the CNA had completed annual dementia training. CNA #8 was hired on 12/16/16. Review of CNA #8's record failed to reveal evidence that the CNA had completed annual dementia training. On 12/1/21 at 4:56 p.m., an interview was conducted with ASM (administrative staff member) #5 (the regional vice president of operations). ASM #5 stated dementia training should be completed annually by the CNAs within the computer training system and the human resources department tracks the percentage of completion in the computer training system. At this time, ASM #1 (the interim administrator), ASM #2 (the director of nursing), ASM #4 (the regional director of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2020-03-10 · tag F0580 — failed to tell family and doctor about changes — patternImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review and clinical record review, it was determined that the facility staff failed to notify the physician and/or responsible party of resident to resident incidents or the need to alter treatment for one of 50 residents in the survey sample, Residents #18. The facility staff failed to notify the physician and/or the nurse practitioner when Resident #18's medications were not administered on 12/31/19. The findings include: Resident #18 was admitted to the facility on [DATE]. Resident #18's diagnoses included but were not limited to dementia, high cholesterol and major depressive disorder. Resident #18's annual MDS (minimum data set), assessment with an ARD (assessment reference date) of 12/10/19, coded the resident's cognitive skills for daily decision-making as moderately impaired. Review of Resident #18's clinical record revealed a physician's order dated 12/14/18 for simvastatin (1) 40 mg (milligrams) by mouth at bedtime, a physician's order dated 1/3/19 for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2020-03-10 · tag F0600 — failed to protect residents from abuse and neglect — patternProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review and clinical record review, it was determined that the facility staff failed to maintain the resident right to be free from abuse for nine of 50 residents in the survey sample, Residents #69, #67, #650, #652, #7, #651, #22, #41, and #39. - On 1/22/19, facility staff failed to ensure that Resident #69 and Resident #67 were free from abuse from each other. Resident #67 hit Resident #69, and then Resident #69 hit Resident #67 back. - On 2/26/19, facility staff failed to ensure that Resident #650 was free from abuse, when Resident #69 hit Resident #650 in the face on the nose and forehead. - On 2/15/19, facility staff failed to ensure that Resident #652 was free from abuse, when Resident #69 grabbed Resident #652 by the neck. - On 3/18/19, facility staff failed to ensure that Resident #7 was free from abuse, when Resident #69 hit Resident #7 in the face without injury. - On 6/20/19, facility staff failed to ensure that Resident #651 was free from abuse, when…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2020-03-10 · tag F0607 — failed to have anti-abuse policies — patternDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review and clinical record review, it was determined that the facility staff failed to implement the facility abuse policy to report and investigate allegations of abuse to the required State agency for eight of 50 residents in the survey sample, (Residents #69, #67, #7, #41, #22, #39, #650, and #652). On 1/22/19, Resident #67 hit Resident #69, and then Resident #69 hit Resident #67 back. On 3/18/19, Resident #69 hit Resident #7 in the face. On 1/12/20, Resident #69 hit Resident #41 in the right side of her face with a closed fist. The facility staff failed to implement the facility abuse policy to investigate and report the incident to the required state agency and failed to notify Resident #67's, #7's and #41's physicians and responsible parties per the policy. On 10/17/19, Resident #69 hit Resident #22 in the left arm with a closed fist. On 3/6/20, Resident #69 pulled Resident #39 out of his chair to the floor. On 2/26/19, Resident #69 hit Resident #650 in the face.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2020-03-10 · tag F0609 — failed to report abuse allegations — patternTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review and clinical record review, it was determined that the facility staff failed to report allegations of abuse, for eight of 50 residents in the survey sample, (Residents #69, #67, #7, #41, #22, #39, #650, and #652). On 1/22/19, Resident #67 hit by Resident #69 and then Resident #69 hit Resident #67 back. On 3/18/19, Resident #69 hit Resident #7 in the face. On 1/12/20, Resident #69 hit Resident #41 in the right side of her face with a closed fist. On 10/17/19, Resident #69 hit Resident #22 in the left arm with a closed fist. On 3/6/20, Resident #69 pulled Resident #39 out of his chair to the floor. On 2/26/19, Resident #69 hit Resident #650 in the face. On 2/15/19, Resident #69 grabbed Resident #652 by the neck. The facility staff failed to report immediately the allegations of abuse for Resident # 69, #67, #7, #41, #22, #39, #650 and #652 to the required state agency. The findings include: A review of the facility policy, Resident Abuse dated February 2017 and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2020-03-10 · tag F0610 — failed to investigate and act on abuse reports — patternRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review and clinical record review, it was determined that the facility staff failed to investigate allegations of abuse, for seven of 50 residents in the survey sample, Residents #69, #67, #7, #41, #22, #650, and #652. On 1/22/19, Resident #67 hit by Resident #69 and then Resident #69 hit Resident #67 back. On 3/18/19, Resident #69 hit Resident #7 in the face. On 1/12/20, Resident #69 hit Resident #41 in the right side of her face with a closed fist. On 10/17/19, Resident #69 hit Resident #22 in the left arm with a closed fist. On 2/26/19, Resident #69 hit Resident #650 in the face. On 2/15/19, Resident #69 grabbed Resident #652 by the neck. The facility staff failed to investigate the allegations of abuse for Residents# 69, #67, #7, #41, #22, #650 and #652. The findings include: A review of the facility policy, Resident Abuse dated February 2017 and revised January 2020, documented, Policy: It is inherent in the nature and dignity of each resident at Facility that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2020-03-10 · tag F0622 — patternNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review, and clinical record review, it was determined that the facility staff failed to provide the required information to the receiving facility at the time of facility initiated transfers for six of 50 residents in the survey sample, Residents #114, #60, #36, #7, #59 and #40. The facility staff failed to evidence that the comprehensive care plan goals were provided to the receiving facility for: Resident # 114 transferred on 01/03/2020; Resident # 60 transferred on 02/27/2020 and for Resident # 36 transferred on 01/09/2020. For Resident #7's transfer on 1/3/2020, for Resident #59's hospital transfer on 1/13/20 and for Resident #40's hospital transfer on 12/29/19. The findings include: 1. Resident # 114 was admitted to the facility with diagnoses that included but were not limited to: high blood pressure, sepsis [1], and diabetes mellitus [2]. Resident # 114's MDS [minimum data set], was not due at the time of survey. The facility's admission Assessment for Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2020-03-10 · tag F0623 — patternProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review, and clinical record review, it was determined that the facility staff failed to provide written notification to the ombudsman and/or the resident and the resident's representative of a facility/resident-initiated transfer for six of 50 residents in the survey sample, Residents #114, #60, #36, #7, #59 and #40. The facility staff failed to evidence that written notification of the reason for transfer was provided to resident # 114 and Resident # 114's responsible party for the resident hospital transfer on 01/03/2020. To Resident # 60, Resident # 60's representative and /or the ombudsman for the facility-initiated transfer of Resident # 60 on 02/27/2020, and to Resident # 36, Resident # 36's representative and the ombudsman for the facility-initiated transfer of Resident # 36 on 01/09/2020. The facility staff failed to evidence written notification was provided to the responsible party for a facility-initiated transfer of Resident #7, and to Resident #59's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2020-03-10 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, clinical record review and facility document review it was determined that the facility staff failed to develop and/or implement the comprehensive care plan for five of 50 residents in the survey sample, (Residents #313, 18, 11, 87, and 61). The facility staff failed to develop and implement a comprehensive care plan to address Resident #313's fall risk. The facility staff failed to implement Resident #18's comprehensive care plan for medication administration, failed to implement Resident #11's comprehensive care plan for oxygen administration, and failed to implement Resident # 87's comprehensive care plan for the use of oxygen. The facility staff failed to develop a comprehensive care plan to address Resident # 61's use of a C-PAP [Continuous Positive Airway Pressure]. The findings include: 1. The facility staff failed to develop and implement a comprehensive care plan to address Resident #313's fall risk. Resident #313 was admitted to the facility 3/2/2020 with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2020-03-10 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 6. The facility staff failed to review and revise Resident #39's comprehensive care plan for the use of halo assist bar bed rails. Resident #39 was admitted to the facility on [DATE]. Resident #39's diagnoses included but were not limited to seizures, high blood pressure and muscle weakness. Resident #39's quarterly MDS (minimum data set) assessment with an ARD (assessment reference date) of 1/14/20, coded the resident's cognition as severely impaired. Section G coded Resident #39 as requiring extensive assistance of two or more staff with bed mobility. Resident #39's comprehensive care plan dated 11/5/19 failed to document information regarding the resident's use of halo assist bar bed rails. On 3/9/20 at 8:21 a.m., Resident #39 was observed in bed with bilateral halo assist bars up. On 3/9/20 at 5:20 p.m., an interview was conducted with LPN (licensed practical nurse) #1 regarding comprehensive care plan revisions for halo assist bars. LPN #1 stated the nurses obtain a recommendation from the therapy staff for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2020-03-10 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview and clinical record review it was determined facility staff failed to follow professional standards of practice for two of 50 residents in the survey sample, Resident #99 and Resident #61. The facility staff failed to follow medication administration standards of practice during the administration of Protonix delayed release tablet on 3/9/20. RN (registered nurse) #1 crushed, opened and mixed the contents of one 40 mg (milligram) Protonix delayed release capsule with pudding and administered the medication to Resident #99. The facility staff failed to obtain an order for Resident #61 use of a CPAP [continuous positive airway pressure]. The findings include: 1. Resident #99 was admitted to the facility on [DATE] with diagnoses that included but were not limited to pulmonary embolism (2) and major depressive disorder (3). Resident #99's most recent MDS (minimum data set), a quarterly assessment with an ARD (Assessment Reference Date) of 2/19/2020 coded Resident #99 as scoring…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2020-03-10 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review and clinical record review, it was determined that the facility staff failed to provide care and services in accordance with professional standards of practice and the comprehensive plan of care for two of 50 residents in the survey sample, (Residents #18 and #40). The facility staff failed to administer physician prescribed medications to Resident #18 on 12/31/19. The facility staff failed to maintain a current physician's order for Resident #4 to received Hospice care and services. The findings include: 1. Resident #18 was admitted to the facility on [DATE]. Resident #18's diagnoses included but were not limited to dementia, high cholesterol and major depressive disorder. Resident #18's annual MDS (minimum data set), assessment with an ARD (assessment reference date) of 12/10/19, coded the resident's cognitive skills for daily decision making as moderately impaired. Review of Resident #18's clinical record revealed a physician's order dated 12/14/18 for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2020-03-10 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, facility document review and clinical record review, it was determined that the facility staff failed to provide respiratory care and services for four of 50 residents in the survey sample, Residents #11, #87, #99 and #61. The facility staff failed to administer oxygen to Resident #11, #87 and #99, at flow rate prescribed by the physician. The facility staff failed to store Resident # 61's C-PAP [Continuous Positive Airway Pressure] mask in a sanitary manner. The findings include: 1. The facility staff failed to administer oxygen to Resident #11 at the physician prescribed rate of two liters per minute. Resident #11 was admitted to the facility on [DATE]. Resident #11's diagnoses included but were not limited to diabetes, heart failure and high blood pressure. Resident #11's quarterly MDS (minimum data set) assessment with an ARD (assessment reference date) of 12/10/19, coded the resident's cognition as moderately impaired. Section G coded Resident #11 as requiring…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2020-03-10 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and staff interview it was determined facility staff failed to ensure expired medications and biological's were not available for use in two of four medication carts observed, (North Unit yellow and North Unit one medication cart), and one of one medication rooms observed, (South Unit medication room). On the North Unit yellow medication cart 2 bottles of medication expired were observed available for use a bottle of zinc sulfate (mineral supplement) 220mg (milligram) with Best by 12/19 labeled on the bottle, and a 10 (ten) oz. (ounce) bottle of Geri-mucil fiber laxative and dietary supplement with 09/19 printed on the bottle. On the North Unit Medication cart 1 (one) eleven plastic vials of Albuterol Sulfate inhalation solution 0.083% (percent) 2.5mg (milligram)/3ml (milliliter), labeled, Exp [expire]: Sep 2019, were available for resident use. In the medication room located on the South Unit of the facility, nine containers of expired Nepro with Carb steady 1.8cal (calorie) (ready to hang…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2020-03-10 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, and facility document review it was determined facility staff failed to prepare food in the facility's kitchen in a sanitary manner and store food in a sanitary manner in two of two nutritional rooms. The findings include: On 03/08/2020 at 11:45 a.m., an observation of the facility's kitchen was conducted with OSM [other staff member] # 1, dietary manager with the following results: An observation of OSM # 3, dietary aide, revealed they were preparing resident lunch trays in the kitchen without their mustache covered. An observation of OSM # 2, cook, revealed they were handling dinner rolls with gloved hands after handling packages of salad dressings that had been stored facility's dry storage room without changing their gloves. Observation on 03/08/2020 of the south unit's nutritional room with OSM # 1, fine dining coordinator at 4:00p.m., revealed a plastic container containing eight slices of cheesecake in the refrigerator. Further observation revealed two slices of cheesecake wrapped in a napkin sitting on top of the cheesecake container.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2020-03-10 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, facility document review and clinical record review, it was determined that facility staff failed to implement infection control practices for the storage of a C-PAP mask for one of 50 residents in the survey sample, Residents # 61; in the laundry room and in one of two dining rooms, (the facility's main dining room). The facility staff failed to store Resident #61's CPAP [continuous positive airway pressure] mask in a manner to prevent infection. The facility staff failed to maintain the clean laundry area in a clean and sanitary manner. Dust, dirt and lint were observed on the metal overhead conduit piping, vents and support beams. During the lunch meal service in the main dining room on 3/8/20 at approximately 12:10 p.m., CNA (certified nursing assistant) #1 was observed touching resident food items, without changing gloves that were worn while touching multiple other items, such as serving trays, and stands. The findings include: 1. Resident # 61 was admitted to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-03-10 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview and clinical record review, it was determined that the facility staff failed to maintain a clean, comfortable, homelike environment for one of 50 residents in the survey sample, Resident #18. Multiple brown stains were observed on the resident's privacy curtain. The findings include: Resident #18 was admitted to the facility on [DATE]. Resident #18's diagnoses included but were not limited to repeated falls, diabetes and major depressive disorder. Resident #18's annual MDS (minimum data set) assessment with an ARD (assessment reference date) of 12/10/19, coded the resident's cognitive skills for daily decision-making as moderately impaired. On 3/8/20 at 1:09 p.m., and 3/9/20 at 8:21 a.m., observation of Resident #18's room was conducted. The resident was lying in bed. Approximately 15 brown stains were observed on the privacy curtain. All of the stains were approximately the size of a penny or smaller. On 3/9/20 at approximately 2:15 p.m., an interview was conducted with OSM…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-03-10 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and clinical record review, it was determined that the facility staff failed to provide treatment and services to maintain and/or restore a resident's bladder function for one of 50 residents in the survey sample, Resident #78. The facility staff failed to identify and address Resident #8's decline in urinary continence between a quarterly MDS (minimum data set) assessment with an ARD (assessment reference date) of 12/9/19 and a quarterly MDS assessment with an ARD of 2/12/20. The findings include: Resident #78 was admitted to the facility on [DATE]. Resident #78's diagnoses included but were not limited to diabetes, urinary incontinence and high blood pressure. Resident #78's quarterly MDS assessment with an ARD of 12/9/19 coded the resident as being cognitively intact, scoring a 14 out of 15 on the brief interview for mental status. Section H coded Resident #78 as occasionally incontinent of urine (less than seven episodes of incontinence during the seven-day look back period).…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-03-10 · tag F0700 — isolatedTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, facility document review and clinical record review, it was determined that the facility staff failed to implement bed rail requirements for three of 50 residents in the survey sample, (Residents #39, #107 and #43). The facility staff failed to assess Resident #39, #107 and #43 for the use of halo assist bar bed rails, failed to review risks and benefits with the residents (or the resident's representative) and failed to obtain informed consent for the use of halo assist bar bed rails. The findings include: 1. Resident #39 was admitted to the facility on [DATE]. Resident #39's diagnoses included but were not limited to seizures, high blood pressure and muscle weakness. Resident #39's quarterly MDS (minimum data set) assessment with an ARD (assessment reference date) of 1/14/20, coded the resident's cognition as severely impaired. Section G coded Resident #39 as requiring extensive assistance of two or more staff with bed mobility. Review of Resident #39's clinical record…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-03-10 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review and clinical record review, it was determined that the facility staff failed to ensure physician prescribed medication were available for administration as ordered for one of 50 residents in the survey sample, Resident #18. On 12/31/19, the facility staff failed to administer the medication trazadone (1) to Resident #18 because the medication was on order from the pharmacy. The findings include: Resident #18 was admitted to the facility on [DATE]. Resident #18's diagnoses included but were not limited to dementia, high cholesterol and major depressive disorder. Resident #18's annual MDS (minimum data set), assessment with an ARD (assessment reference date) of 12/10/19, coded the resident's cognitive skills for daily decision-making as moderately impaired. Review of Resident #18's clinical record revealed a physician's order dated 11/7/19 for trazodone 25 mg (milligrams) by mouth at bedtime. The medication was scheduled for 8:00 p.m. on Resident #18's December…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-03-10 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review and clinical record review, it was determined that the facility staff failed to administer the pneumococcal immunization for one of five influenza and pneumococcal resident reviews, Resident #7. Consent for Resident #7 to receive the pneumococcal immunization was obtained on 10/5/19 and the facility staff failed to administer the immunization. The findings include: Resident #7 was admitted to the facility on [DATE]. Resident #7's diagnoses included but were not limited to stroke, diabetes and muscle weakness. Resident #7's quarterly MDS (minimum data set) assessment with an ARD (assessment reference date) of 12/6/19 coded the resident as being cognitively intact. Section O0300 documented Resident #7's pneumococcal vaccination was not up to date. Review of Resident #7's clinical record revealed a pneumococcal vaccine consent form dated 10/5/19, that was signed by two nurses and documented Resident #7 did wish to receive the pneumococcal vaccine (immunization).…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2020-03-10 · tag F0608 — failed to report suspected crimes — widespreadDevelop and implement policies and procedures to ensure (1) employees report any suspicion of a crime against any resident, according to timelines; (2) post the notice of employee rights; and (3) prohibit and prevent retaliation for reporting.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview and facility document review, it was determined that the facility staff failed to post notice of employee rights regarding the reporting of suspicious crimes. The findings include: On 3/9/20 at 1:19 p.m., observation of the facility halls, lobby and employee only hall containing the employee break room and time clock was conducted. No posted notice of employee rights regarding the reporting of suspicious crimes was observed. On 3/9/20 at 1:29 p.m., observation of those same areas was conducted with ASM (administrative staff member) #1 (the executive director). ASM #1 could not locate the posted notice. ASM #1 stated she thought the posted notice had been on the same board as the federal and state employment laws in the employee only hall but the notice may have torn and fallen off. ASM #1 stated information regarding employee rights for the reporting of suspicious crimes is reviewed during employee orientation and training. On 3/9/20 at 7:07 p.m., ASM #1, ASM #2 (the director of nursing) and ASM #3 (the regional director of clinical services)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2020-03-10 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview, it was determined that the facility staff failed to post the current nurse staffing information. Nurse staffing information for 3/8/20 was not posted on 3/8/20. Instead, nurse staffing information for 3/7/20 was posted. The findings include: On 3/8/20 at 11:45 a.m. and 12:30 p.m., observation of the nurse staffing information posted in the facility lobby was conducted. Observation revealed nurse staffing information dated 3/7/20 and contained staffing information for that date, and not information regarding staffing for 3/8/2020. On 3/9/20 at 5:34 p.m., an interview was conducted with OSM (other staff member) #7 (the staffing coordinator), regarding the nurse staffing information posting. OSM #7 stated she is present in the facility Monday through Friday and sometimes on weekends. OSM #7 stated she generates the staffing report and posts the information in the lobby as soon as she arrives in the morning. OSM #7 stated on Fridays, she places nurse staffing information for weekend days in the posting sleeve, in the lobby for someone to post…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to TRIO HEALTHCARE — 9 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 1.6 | -0.6 vs chain |
| Health inspection | 2 of 5 | 1.7 | +0.3 vs chain |
| Staffing | 1 of 5 | 1.7 | -0.7 vs chain |
| Quality measures | 3 of 5 | 2.8 | +0.2 vs chain |
The other 8 homes this chain runs (chain average 1.6★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| GL VIRGINIA HOLDINGS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 12/16/2016 |
| TRIO HEALTH CARE - EAST, LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 05/24/2019 |
| TRIO HEALTHCARE INVESTORS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 12/16/2016 |
| TRIO HEALTHCARE LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 12/10/2019 |
| GENTRY, BOYD | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER | NO PERCENTAGE PROVIDED | since 12/16/2016 |
| RUBENSTEIN, DAVID | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER | NO PERCENTAGE PROVIDED | since 12/16/2016 |
| FIELDS, JOSEPH | Individual | W-2 MANAGING EMPLOYEE | — | since 12/04/2023 |
CMS files one row per role, so the 9 rows in the source record cover these 7 parties — each is shown once here with every role it holds. Nothing is omitted.
4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 77% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $617K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in VA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Virginia Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 495140. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2023-06-29, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.