Portsmouth Health And Rehab
900 London Boulevard, Portsmouth, VA 23704 · For profit - Corporation · 120 certified beds · (757) 393-6864 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- it has an abuse, neglect, or exploitation citation (F0600), cited Sep 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 3 immediate-jeopardy problems — the most serious level
- inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
- a high number of inspection citations overall (64) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $134,401 in federal fines (most recent 2025-09-19)
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (1/5)
- its facility-reported quality-measure rating is low (2/5)
- nursing-staff turnover (62%) runs well above the national median (45%)
- its last standard health inspection was over 5 years ago — the star rating may not reflect current conditions
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 2 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 27.6% | 14.9% | 15.4% | worse |
| Long-stay residents who lose too much weight | 5.5% | 5.4% | 5.4% | typical |
| Long-stay residents with a catheter left in their bladder | 0.2% | 0.4% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 0.8% | 1.6% | 2.0% | better |
| Long-stay residents with depressive symptoms | 1.6% | 18.7% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 2.5% | 3.6% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 22.3% | 15.6% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 19.3% | 20.6% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 90.2% | 94.0% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 8.6% | 4.7% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 23.2% | 21.8% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 7.6% | 14.2% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 1.9% | 1.3% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 42.0% | 73.6% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 37.0% | 22.3% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 12.8% | 11.5% | 12.0% | typical |
| Long-stay hospitalizations per 1,000 resident days | 3.40 | 1.52 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 2.38 | 1.48 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
49.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 31 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Therapy staffing: this home’s payroll records show 0.26 therapist hours per resident per day in 2026Q1 — more than 38% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 7% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 49.5%CMS range 34.3–68.2 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.6%CMS range 7.4–15.7 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 4.2% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 4.2% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.8%CMS range 3.5–13.4 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.98 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 120 beds and averages 104.1 residents a day — about 87% occupied, or roughly 16 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.24 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.36 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.08 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.78 hrs/resident/day on weekends vs 3.43 on weekdays — 19% thinner on weekends. RN hours go from 0.44 to 0.16 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 62% is well above the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
This trend is not current. The most recent of these two inspections was over 5 years ago; the arrow describes what inspectors found then, not what the home is like now.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
64 citations, most serious first. The 16 most serious are shown; the remaining 48 are one tap away and print in full.
- Immediate jeopardy · J2025-09-19 · tag F0678 — failed to provide CPR when needed — isolatedProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and review of the facility's policy, the facility failed to ensure the nursing staff followed the resident's do not resuscitate (DNR) order for one of three residents (Resident (R) 109) reviewed for advance directives out of 47 sampled residents. On [DATE], R109 was found unresponsive in her room, the nursing staff did not verify her code status prior to providing chest compressions in the absence of a pulse; when the code status was verified the nurse stopped chest compressions and R109 was sent to the hospital. Additionally, the nursing staff were not aware where to locate the code status of the residents during a power outage. An Immediate Jeopardy was identified on [DATE] and was determined to exist [DATE] in S483.24, F678 Cardio-Pulmonary Resuscitation (CPR). The Administrator and Regional Clinical Director were notified on [DATE] at 3:08 PM that Immediate Jeopardy existed.The failure of the nursing staff to verify the resident's code status when found unresponsive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · K2024-03-22 · tag F0740 — failed to provide behavioral / mental-health care — patternEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, family interview, staff interviews, and review of facility documentation, the facility's staff failed to identify, address, and obtain necessary psychiatric services for the behavioral health care needs of 1 of 15 residents (Resident #1), in the survey sample who had self-harming behaviors that ultimately caused the resident's death and identification of Immediate Jeopardy. The findings included: The facility's staff failure resulted in Resident #1 self-harming behavior on [DATE] by putting her hands around her neck until bruising and bleeding occurred, throwing herself on the floor multiple times and sustaining a left periorbital subcutaneous hematoma on [DATE] and finally on [DATE] the resident swallowed a wooden object which lodged in her throat, blocked her airway, caused seizure activity, respiratory distress and cardiac arrest causing the resident's death. Resident #1 was originally admitted to the facility on [DATE] after an acute care hospital stay for mental health…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · K2024-03-22 · tag F0741 — failed to have staff trained for behavioral health — patternEnsure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, clinical record review, and review of facility documents, the facility failed to provide care that met the needs of residents with mental health disorders and/or behaviors requiring frequent monitoring. The facility staff failed to ensure sufficient staff was provided frequent safety checks with one-to-one supervision by staff to address the resident's behavioral health care needs and safety for 4 of 15 residents (Resident #1, Resident #3, Resident #5, and Resident #11) in the survey sample which resulted in immediate jeopardy. The findings include: 1. For Resident #1 the facility failed to provide care, that met the needs of the resident's mental health disorder schizophrenia, history of past mental health disorders, suicide attempt at the facility, voiced suicidal ideations, and other behavioral health needs. The facility staff failed to ensure that Resident #1 had sufficient staff to provide one-to-one (1-1) supervision to address the resident's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2024-10-02 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, clinical record review, and review of facility documents, the facility staff failed to ensure a resident was free of a significant medication error which resulted in an opioid overdose, which caused harm for 1 of 5 residents (Resident #4), in the survey sample. The findings included: Resident #4 was originally admitted to the facility 9/6/24 after an acute care hospital stay. The resident's admission diagnoses included acute osteomyelitis of the right foot and ankle and chronic pain. The resident had not been admitted to the facility long enough for the Minimum Data Set (MDS) to be completed therefore the following information was obtained from a nurse's note dated 9/6/24 at 11:59 PM. The resident Brief Interview for Mental Status (BIMS) score was 15 out of a possible 15. This indicated Resident #4's cognitive abilities for daily decision making was intact. A review of the resident's admission documentation did not reveal any type of transdermal patches…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2021-05-28 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to provide care and services to prevent the development of a pressure ulcer in one of four residents (Resident (R) 69) reviewed for pressure ulcers in a total sample of 20 residents. The failure to provide care and services resulted in the development of a deep tissue injury (DTI) and a Stage III pressure ulcer to R69's left foot which constitutes harm. Findings include: Review of R69's undated Face Sheet located in the electronic medical record (EMR) under demographic tab, revealed R69 was admitted on [DATE] with diagnoses including hemiplegia (paralysis on one side of the body) and hemiparesis (partial loss of strength on one side) following cerebral infarction (stroke), muscle weakness, and contracture (rigidity and deformity of a joint) of muscle, multiple sites. R69 was discharged to an acute care facility (hospital) on 02/02/21 and readmitted to the facility on [DATE]. Review of R69's quarterly Minimum Data Set (MDS) with an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2019-02-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on an Adult Protective Services Report, medical record review, staff interviews and facility document review the facility staff failed to ensure that assessed level of activities of daily living assistance was provide for 1 of 41 Residents in the survey sample to prevent an accident which resulted in harm for Resident #262. For Resident #262, the facility staff failed to use the assessed two person extensive assist for bed mobility during incontinent care on 3/11/18 that resulted in a fall with injury which constituted harm. The findings included: Resident #262 was a [AGE] year old admitted to the facility on [DATE] with diagnoses to include but not limited to: Vascular Dementia, Bipolar Disorder, Partial Traumatic Amputation of Right Upper Arm and Shoulder and Transient Alteration of Awareness. Resident #262's Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 1/16/18 was reviewed. The Brief Interview for Mental Status for Resident #262 was coded as a 3 out of a possible 15…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-19 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide one of four residents (Resident (R) 106) reviewed for activities out of a total sample of 47 with the opportunity to be offered diversional activities or to be moved to another room when his roommate (R119) passed away. This had the potential for a resident to be traumatized due to being a vulnerable resident.Findings include:Review of R106's admission Record, located under the Profile tab of the electronic medical record (EMR), indicated the resident was admitted to the facility on [DATE].Review of R106's admission Minimum Data Set (MDS), located under the MDS tab of the EMR and with an Assessment Reference Date (ARD) of 09/10/24, indicated the resident had a Brief Interview for Mental Status (BIMS) score of 15 out of 15, which indicated the resident was cognitively intact. The assessment indicated the resident was able to ambulate on his own.Review of R106's Progress Note, located under the Prog (Progress) Note tab of the EMR and dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-19 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and policy review, the facility failed to protect the residents' right to be free from a verbal threat of potential physical abuse by staff for one of five residents, (Resident (R) 53), reviewed for abuse out of a total sample of 47. This failure had the potential to cause physical or psychosocial harm to the resident.Findings include:Review of the facility's policy titled Resident Abuse, revised 1/2023, revealed Policy It is inherent in the nature and dignity of each resident at the facility that he/she be afforded basic human rights, including the right to be free from abuse, neglect, mistreatment, and/or misappropriation of property. The management of the facility recognizes these rights and hereby establishes the following statements, policies, and procedures to protect these rights and to establish a disciplinary policy, which results in the fair and timely treatment of occurrences of resident abuse. 1. All employees of the facility are charged with a continuing obligation…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-19 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and policy review, the facility failed to ensure potential allegations of abuse was reported timely to the Administrator and to the State Survey Agency (SSA) two of six residents (Resident (R) 53 and R79) reviewed for abuse out of 47 sampled residents. This failure increased the risk of other vulnerable residents being abused.Findings include: Review of the facility's policy and procedure titled Resident Abuse, revised 01/2023, provided by the facility, revealed . G. procedure for reporting abuse i. all incidents of abuse are reported immediately to the licensed nurse in charge, director of nursing, or the administrator . iii. IF the events that caused the suspicion did not result in serious bodily injury the facility shall report within 24 hours . V. Employee obligation: a. all employees have a duty to respect the rights of all residents, to treat them with dignity and to prevent others from violating their rights. Any employee who witnesses or has knowledge of an act of abuse…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-19 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and review of the facility's policy, the facility failed to ensure the nursing staff provided care that met professional standards of practice when an order was not obtained from the physician for a controlled substance, lorazepam (narcotic medication), prior to administration to a resident during a seizure for one of four residents (Resident (R) 13) reviewed for nursing standards out of a sample of 47 residents. This failure placed the resident at risk for complications related to administration of the medication without an order.Findings include:Review of the facility's policy titled Physician Orders, dated 8/2021, provided by the facility, revealed . Procedure . Routine Orders: 1. A clinical nurse may accept a telephone order from the Physician, Physician's Assistant, or Nurse Practitioner as sate statue permits . 2. The order shall be recorded exactly as the physician dictates it on a telephone order form .Review of the facility's policy titled Medication Administration…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-19 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and facility policy review, the facility failed to ensure narcotic pain medications were administered to one of three residents (Resident (R) 106) reviewed for pain management out of a total sample of 47. This resulted in the resident missing multiple doses of pain medication and potentially reducing his quality of life.Findings include:Review of a facility policy titled, Pain Management, dated 01/2020, indicated . Residents will be assessed for pain upon admission, readmission, quarterly, annually, upon significant change, when a resident experiences a new onset of pain or experiencing uncontrolled pain .Review of R106's admission Record, located under the Profile tab of the electronic medical record (EMR), indicated the resident was admitted to the facility on [DATE].Review of R106's admission Minimum Data Set (MDS), located under the MDS tab of the EMR and with an Assessment Reference Date (ARD) of 09/10/24, indicated the resident had a Brief Interview for Mental Status…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-19 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and review of the facility's policy, the facility failed to remove and destroy a controlled medication, lorazepam (narcotic medication), that was discontinued and subsequently administered to a resident during a seizure without an order for one of four residents (Resident (R) 13) reviewed for pharmacy services. out of a sample of 47 residents. This failure placed the resident at risk for complications related to administration of the medication without an order. (Cross Reference F658)Findings include:Review of the facility's policy titled Controlled Drug Medication Disposal, revised 1/2020, revealed Policy to ensure controlled substances are disposed of, according to Federal/State laws and regulations, by the Director of Nursing and consultant Pharmacist. Appropriate record keeping will be completed and maintained by the Director of Nursing and consultant Pharmacists . 2. Discontinued medication or resident has been discharged . A. The Director of Nursing will remove the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-23 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview and staff interview, the facility's staff failed to ensure 1 of 21 residents (Resident #111) who was unable to carry out activities of daily living (ADL) received the necessary services to include nail care. The findings included: Resident #111 was originally admitted to the facility 07/22/20 and readmitted on [DATE] after an acute care hospital stay. The current diagnoses included; Hypertension. The admission, significant change, annual quarterly, Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 05/06/24 coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 6 out of a possible 15. This indicated Resident #111 cognitive abilities for daily decision making were severely impaired. In sectionGG(Functional Abilities) the resident was coded as being dependent in oral hygiene, personal hygiene, toileting hygiene, showering and bathing. A review of a progress note dated 5/14/24 read that resident is dependent in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-23 · tag F0687 — failed to care for feet properly — isolatedProvide appropriate foot care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interviews and clinical record review the facility staff failed to ensure 1 resident (Resident #104), in the survey sample of 21 Residents who was unable to carry out activities of daily living receives the necessary services to maintain toenail care. The findings included: Resident #104 was originally admitted to the facility on [DATE]. Diagnosis for Resident #104 included but not limited to; Diabetes Mellitus. The most recent Minimum Data Set (MDS) an annual with an Assessment Reference Date (ARD) of 2/23/24 coded the resident on the Brief Interview for Mental Status (BIMS) with a score of 15 which indicated Resident #104 cognitive abilities for daily decision making were intact. In sectionGG(Functional Abilities) the resident was coded as requiring partial/moderate assistance with showering/bathing, dependent with putting on and taking off footwear, requiring substantial maximal assistance with personal hygiene. A review of a psychotherapy note dated on 2/13/24 read that Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, clinical record review, and review of facility documents, the facility's staff failed to ensure a wander guard was placed on an at risk, wandering, exit seeking resident for monitoring for 1 of 21 residents (Resident #112), in the survey sample. The findings included: Resident #112 was originally admitted to the facility 6/18/21 after an acute care hospital stay. The resident has never been discharged from the facility. The current diagnoses included; Dementia. The annual, Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 03/20/2024 coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 5 out of a possible 15. This indicated Resident #112 cognitive abilities for daily decision making were severely impaired. In sectionG(Physical functioning) the resident was coded as requiring total care of one person with bed mobility, transfers, locomotion, dressing, eating, toileting, personal hygiene and bathing, extensive assistance of one person/ two people, limited assistance of one person,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-23 · tag F0919 — failed to provide a working call system — isolatedMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, resident interviews, staff interviews, clinical record review, and review of facility documents, the facility's staff failed to answer call bells promptly for 3 of 21 residents in the survey sample, Resident #106, Resident #108, and Resident #110 . The findings included: 1. Resident #106 was admitted to the facility on [DATE]. The resident's diagnoses included: Paraplegia, Weakness, and Metabolic Encephalopathy. The quarterly Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 4/17/24 coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 7 which indicated the resident was severely cognitively impaired. An observation was made on 5/21/2024 at approximately 1:55 PM, and the resident's call bell was activated . While waiting with the resident, at 2:11 PM, Others #7 Came in to answer the call bell. Resident #106 asked to be repositioned. Others #7 went to get nursing staff and returned at 2:17 PM with additional staff to reposition…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 48 citations
- Potential for harm · Dcited before2024-03-22 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview and staff interview, the facility's staff failed to ensure 1 of 21 residents (Resident #111) who was unable to carry out activities of daily living (ADL) received the necessary services to include nail care. The findings included: Resident #111 was originally admitted to the facility 07/22/20 and readmitted on [DATE] after an acute care hospital stay. The current diagnoses included Hypertension. The admission, significant change, annual quarterly, Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 05/06/24 coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 6 out of a possible 15. This indicated Resident #111 cognitive abilities for daily decision making were severely impaired. In sectionGG(Functional Abilities) the resident was coded as being dependent in oral hygiene, personal hygiene, toileting hygiene, showering and bathing. A review of a progress note dated 5/14/24 read that resident is dependent in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-22 · tag F0687 — failed to care for feet properly — isolatedProvide appropriate foot care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interviews and clinical record review the facility staff failed to ensure 1 resident (Resident #104), in the survey sample of 21 Residents who was unable to carry out activities of daily living receives the necessary services to maintain toenail care. The findings included: Resident #104 was originally admitted to the facility on [DATE]. Diagnosis for Resident #104 included but not limited to Diabetes Mellitus. The most recent Minimum Data Set (MDS) an annual with an Assessment Reference Date (ARD) of 2/23/24 coded the resident on the Brief Interview for Mental Status (BIMS) with a score of 15 which indicated Resident #104 cognitive abilities for daily decision making were intact. In sectionGG(Functional Abilities) the resident was coded as requiring partial/moderate assistance with showering/bathing, dependent with putting on and taking off footwear, requiring substantial maximal assistance with personal hygiene. A review of a psychotherapy note dated on 2/13/24 read that Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, clinical record review, and review of facility documents, the facility's staff failed to ensure a wander guard was placed on an at risk, wandering, exit seeking resident for monitoring for 1 of 21 residents (Resident #112), in the survey sample. The findings included: Resident #112 was originally admitted to the facility 6/18/21 after an acute care hospital stay. The resident has never been discharged from the facility. The current diagnoses included; Dementia. The annual, Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 03/20/2024 coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 5 out of a possible 15. This indicated Resident #112 cognitive abilities for daily decision making were severely impaired. In sectionG(Physical functioning) the resident was coded as requiring total care of one person with bed mobility, transfers, locomotion, dressing, eating, toileting, personal hygiene and bathing, extensive assistance of one person/ two people, limited assistance of one person,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-22 · tag F0919 — failed to provide a working call system — isolatedMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, clinical record review, and review of facility documents, the facility's staff failed to answer call bells in a timely manner for 3 of 21 residents in the survey sample. Resident #106, Resident #108, and Resident #110. The findings included: 1. Resident #106 was admitted to the facility on [DATE]. The resident's diagnoses included: Paraplegia, Weakness, and Metabolic Encephalopathy. The quarterly Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 4/17/24 coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 7 which indicated the resident was severely cognitively impaired. An observation was made on 5/21/2024 at approximately 1:55 PM, the resident's call bell activated. While waiting with the resident, at 2:11 PM, Others #7 Came in to answer the call bell. Resident #106 asked to be repositioned. Others #7 went to get nursing staff and returned at 2:17 PM with additional staff to reposition the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2021-05-28 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, and policy review, the facility failed to ensure food was prepared and served in a sanitary manner. This involved failure to change gloves and/or wash hand between touching soiled dishes and touching clean dishes; failure to ensure sanitizing solution was at the proper level to sanitize food contact surfaces, pans, and serving utensils; failure to ensure food carts were cleaned and sanitized after transporting soiled dishes and before placing resident meal trays in them. This had the potential to affect all 67 residents in the facility who receive food from the dietary department. Findings include: Review of the resident matrix with a print date of 05/21/21 and the Resident Census and Condition of Residents (Form CMS-672) signed by the Minimum Data Set (MDS) nurse and dated 05/28/21 revealed seven of the facility's 74 residents received tube feedings. Therefore 67 residents receive food from the facility kitchen. 1. On 05/24/21 at 9:31 AM, Dietary Aide 1 (DA1) was observed wearing gloves while placing soiled plates on the dishwashing racks.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2021-05-28 · tag F0919 — failed to provide a working call system — widespreadMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to have a functioning call system that relayed a call to a staff member or to a centralized staff work area. Findings include: On 05/24/21 at 11:14 AM, when asked about staff response to the call lights, resident (R) 42 stated the staff do not answer the call light because the call light was not working. R42 stated that when the button is pushed the light comes on but the light goes out when the button is no longer being pushed. The call light was checked by the surveyor and when pushed the light did not activate. R42's roommate's light was also checked and did not function. R42 stated the call light had not functioned in a long time. Review of R42's admission Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 04/01/21 revealed R42 had a Brief Interview for Mental Status (BIMS) score of 14 out of 15 indicating he was cognitively intact. Further review of this MDS revealed R42 required supervision with bed mobility,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-05-28 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, menu review, and staff interview, the facility failed to follow the menus during lunch service on 05/26/21. The facility failed to serve residents a full portion of the garlic and rosemary roasted red skin potatoes, the sauteed zucchini, and the baked macaroni and cheese and failed to follow the renal menu for one resident (Resident (R)1). This failure involved 20 of the 67 residents who receive food from the facility dietary department. Findings include: On 05/26/21 from 12:05 PM through 1:26 PM, [NAME] 2 was observed serving lunch from a steam table in the kitchen. Review of the menu revealed residents on regular diets and concentrated carbohydrate diets were supposed to receive a ½ cup (4 ounces) serving of sauteed zucchini and ½ cup (4 ounces) of garlic and rosemary roasted red skin potatoes, one Italian sausage, a dinner roll, and a lemon bar. Further review of the menu revealed residents on renal diets (residents with kidney disease) were supposed to receive a 3-ounce parsley pork chop, ½ cup of sauteed zucchini, ½ cup garlic mashed potatoes, a dinner…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-05-28 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, review of policies and procedures, and review of medical device and product user information, the facility failed to ensure the nursing staff used a barrier between surfaces and cleaned and disinfected multi-use glucometers per the manufacturer's instructions when performing fingerstick blood glucose monitoring in three of three nurses observed. Findings include: Review of the Summary Report of Meeting for Infection Control, dated March 21, 2021, revealed an inservice on the procedure on how to disinfect multi-use glucometers. The inservice instructed the nursing staff to disinfect the multi-use glucometers after each use with an alcohol pad. Attendees included 10 facility Registered Nurses (RN) and/or Licensed Practical Nurses (LPN). Further review of the summary report revealed that the inservice did not include the use of EPA registered disinfecting wipes. On 05/28/21 at 8:18 AM, the Director of Nursing (DON) was asked to provide the facility policy for cleaning a glucose monitor and the actual hand booklet that came with the Assure…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-05-28 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, policy review, and review of Centers for Disease Control and Prevention (CDC) guidelines, the facility failed to offer pneumococcal vaccines to four out of five residents (Resident (R) 36, R27, R73, and R35) reviewed for pneumococcal immunizations out of a sample of 20 residents. Failure to provide pneumococcal vaccines increased the risk for pneumococcal pneumonia, a type of bacterial pneumonia, that is a common cause of hospitalization and death in the elderly. Findings include: Review of CDC pneumococcal guidelines revealed For adults 65 years or older who do not have an immunocompromising condition, cerebrospinal fluid leak, or cochlear implant and want to receive PPSV23 ONLY: Administer 1 dose of PPSV23. Anyone who received any doses of PPSV23 before age [AGE] should receive 1 final dose of the vaccine at age [AGE] or older. Administer this last dose at least 5 years after the prior PPSV23 dose. For adults 65 years or older who do not have an immunocompromising condition,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-05-28 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and staff interview, the facility failed to provide privacy related to hospice care for one resident (Resident (R)50) out of total sample of 20 residents. Signage was posted above the bed stating R50 was receiving hospice care, including bathing, on Monday, Wednesday, and Friday. Findings include: On 05/25/21 at 12:23 PM, observation revealed a sign above R50's bed stating Hospice Days are Monday, Wednesday, and Friday. Hospice aide will do bath on those days. Review of the quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 10/19/20, revealed a Brief Interview for Mental Status (BIMS) score of eight out of 15 indicating moderately impaired cognitive status. Review of a quarterly MDS with an ARD of 04/28/21 revealed R50 was receiving hospice care. On 05/26/21 at 10:10 AM, interview with Unit Manager 2 revealed that she did not know that Hospice signage was above the resident's bed. Unit Manager 2 went into R50's room and removed the sign above R50's bed. Unit Manager # stated that the sign never should have been on the wall.
- Potential for harm · Dcited before2021-05-28 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, the facility failed to complete a level II Preadmission Screen and Resident Review (PASARR) screening for three residents (Resident (R) 8, R51, and R33) reviewed out of 20 sampled residents. Level II PASARR screenings are required for individuals with serious mental disorders to determine the need for specialized services. Findings include: 1. Review of R8's undated Diagnosis tab in the electronic medical record (EMR) revealed diagnoses which included Major Depressive disorder, Unspecified psychosis not due to a substance or known physiological condition, and anxiety disorder. Review of a document titled Screening for Mental Illness, Mental Retardation/Intellectual Disability, or Related Conditions located in the miscellaneous tab of the EMR, signed and dated 02/26/19, revealed a recommendation for a referral for a secondary assessment/level II Preadmission Screen and Resident Review (PASARR). The medical record was reviewed in its entirety and was silent for a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-05-28 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, the facility failed to ensure one resident's plan of care was revised for code status. This involved one resident (Resident (R) 54) of 20 sampled residents. Findings include: Review of R 54's Advance Directive, located in the paper chart and signed by his guardian and dated [DATE], revealed R54 was a full code status and was to receive cardiopulmonary resuscitation (CPR) if found without a pulse and/or not breathing. Review of R54's physician's Orders, located in the orders tab of the electronic medical record (EMR) revealed a physician's order, dated [DATE], for a full code. Review of R54's Care Plan, located in the care plan tab of the EMR and initiated on [DATE], stated R54 was a do not resuscitate (DNR) meaning CPR would not be initiated if found without a pulse and/or not breathing. Review of R54's previous Advance Directive, signed and dated [DATE], revealed R54's code status was do not resuscitate. The Advance Directive signed by his legal guardian on [DATE]…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-05-28 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, record review, and review of facility policy, the facility failed to provide treatment to maintain and/or prevent decrease in range of motion (ROM), including the provision of equipment for limited range of mobility, for three out of three residents (Resident (R) 32, R45, and R69) reviewed for ROM/splints out of a sample of 20. Specifically, the facility failed to: 1. Provide an evaluation and treatment to R32's contracture of the right hand; 2. Provide care and services for R45's upper and lower extremities; and 3. Continue services for R69, including application of splints, after readmission to the facility. This failure has the potential to adversely affect the range of motion to each residents' contracted extremities. Findings include: Review of the facility's policy, provided by the facility as their ROM policy, titled Section 4, Range of Motion, training module from the 2017 Restorative Nursing Manual, documented range of motion rationale .to counteract negative effects…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-05-28 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, the facility failed to ensure the attending physician reviewed recommendations, documented in the medical record that recommendations were reviewed, and documented rationale for not acting on the recommendations made by the pharmacist during monthly medication regimen reviews (MRR) for two of five residents (Resident (R) 49 and R54) reviewed for unnecessary medications. Findings include: Review of the undated policy titled Medication Monitoring - Medication Regimen Review and Reporting revealed it was the facility policy for pharmacy recommendations to be acted on in 30 days. On 05/27/21 at 4:30 PM, pharmacy recommendations with the physician responses were requested from the Director of Nursing (DON). On 05/28/21 at 10:30 AM, the Regional Clinical Director stated they were unable to find any responses to the pharmacist's MRRs for R49 and R54. Review of the pharmacy reports revealed the following: 1. Review of pharmacy reports for R54 revealed the following: A pharmacy MRR report titled PharMerica, dated 12/16/20, revealed the pharmacist…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-05-28 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, pharmacy and nurse practitioner interview, and policy review, the facility failed to attempt a gradual dose reduction (GDR) for one of five residents (Resident (R)24) reviewed for unnecessary medications in a total sample of 20 residents. Findings include: Review of the Face Sheet, dated 05/05/17, revealed R24 was admitted to the facility on [DATE] and had current diagnoses which included dementia with behavioral disturbance, unspecified psychosis, and major depressive disorder. Review of the quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 03/05/21 revealed a Brief Interview for Mental Status (BIMS) of 11 out of 15 indicating moderate cognitive impairment. Further review of this MDS revealed no behaviors, no delusions, or hallucinations were documented for R24. During an interview on 05/27/21 at 11:21 AM, the Consultant Pharmacist revealed that a pharmacy recommendation was made for a gradual dose reduction (GDR) attempt for Seroquel (antipsychotic medication),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-05-28 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and policy review, the facility failed to ensure that all medicines and equipment in one of two medication storage rooms were not expired or opened. Findings include: Review of the policy Medication Storage, dated 2007, revealed . outdated, contaminated, discontinued or deteriorated medications and those in container that are cracked, soiled, or without secure closures are immediately removed from stock, and disposed of . On [DATE] at 4:24 PM, Unit 1 Medication Storage Room was inventoried. The following items were found to be outdated: Magnesium Citrate (laxative) 10 FL. Oz. with an expiration date of 2/2021. Sore Throat Spray 6 FL. Oz. with an expiration date of 2/2021. Vial 2 Bag DC 20mm. with an expiration date of [DATE]. A vial2bag device enables reconstitution and transfer of a drug between a vial and an IV bag. One opened oxygen connector was found opened in a drawer with no labeling or covering. One Kangaroo Pump container that was opened. On [DATE] at 4:50 PM, Unit…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2019-02-07 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and staff interviews, the facility staff failed to maintain a clean, sanitary and homelike environment. The facility staff failed to ensure the privacy curtains were in good repair, heating/air vents in all the rooms were without excessive dust and debris, and toilets were clean, sanitary and homelike. The findings included: The following observations were made with the Maintenance Director on 2/7/19, at approximately 12:30 p.m. room [ROOM NUMBER]'s privacy curtain was missing 7 hooks; therefore when the curtain was drawn it was unable to provide privacy. There was no privacy curtain in room [ROOM NUMBER]. All of the vents above the room entrance doors on unit 2 and rooms 6, 8, 9, 10, 11, 23, 26 and 28 were with thick dark brown dust and debris. The toilets in rooms 1 through 11 were with unsightly rust colored stains. The wall paper border on Wing 1 was peeling and in some areas torn. The facility's Environmental Services Operations Manual revised 6/2016 read; If cubicle curtains are off…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2019-02-07 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interviews, staff interviews and clinical record review the facility staff failed to provide personal care to include showers for two resident in the survey sample (Resident #30 and #363) who were unable to independently carry out activities of daily living (ADL's). 1. The facility staff failed to ensure Resident #30 was offered and received a scheduled twice-weekly shower to maintain good personal hygiene. 2. The facility failed to ensure that Resident #363 was provided ADL (Activities of Daily Living) Care to include shaving of his beard. The findings included: 1. Resident #30 was originally admitted on [DATE] with a readmission date of 12/7/18 and 01/09/19. Diagnosis for Resident #30 included but not limited to Legal Blindness. The current Minimum Data Set (MDS), a quarterly assessment with an Assessment Reference Date (ARD) of 11/16/18 coded the resident with a 12 out of a possible score of 15 on the Brief Interview for Mental Status (BIMS) indicating moderate cognitive impairment. In…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2019-02-07 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, staff interview, and facility document review the facility staff failed to store and label food in accordance with food service safety guidelines. The findings included: On 2/4/19 at approximately 6:45 P.M. the Initial Kitchen Inspection was completed. In the Dry Storage Room the following observation was made: 1. Two 22 quart clear containers noted both half full one with corn flakes and one with rice krispies. There were blue lids lying on top of the containers but were not secured to the container. In the Reach in refrigerator the following observation was made: 1. One large package wrapped in clear plastic wrap was observed not labeled or dated. The package contained slices of bacon and ground sausage all mixed together. On 02/05/19 11:40 AM an interview was conducted with the Kitchen Account Manager regarding the package of bacon slices and ground sausage found in the walk-in refrigerator the previous night that was not labeled or dated and the 2 open containers of cereal in the dry storage room. The Kitchen Account Manager stated, The package of bacon…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-02-07 · tag F0557 — isolatedHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interviews and clinical record review the facility staff failed for 1 of 41 residents in the survey sample (Resident #67) to deliver personal laundry in a timely manner, therefore violating his dignity and rights as an individual. A resident council meeting was held in the resident dining hall on 02/05/19 at 10:30 AM. Twelve residents attended the meeting. The residents chief complaint was that they were not receiving their personal laundry on time. Resident #67 stated that it took him a week before he received his laundry on several occasions. Some residents stated that although the laundry is done daily, they may not receive their personal laundry until a week later. The findings included: Resident #67 was admitted to the facility on [DATE] with diagnoses to include cerebrovascular disease, difficulty in walking, and cerebral infarction. The current MDS, an annual assessment with an assessment reference date of 09/10/18 coded Resident # 67 with a 12 out of 15 on the Brief Interview…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-02-07 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews and facility documentation, the facility staff failed to ensure Medicare Beneficiary Notices, were issued to 2 of 41 residents (Residents #411 and #412) in the survey sample. 1. Resident #411 was not issued a Notice of Medicare Provider Non-Coverage form (NOMNC). The NOMNC informs the beneficiary of his or her right to an expedited review of a services termination. 2. Resident #412 was not issued a Notice of Medicare Provider Non-Coverage form. The findings included: 1. Resident #411 was admitted to the nursing facility on 09/27/18. Resident #41 was discharged home on [DATE]. Resident diagnosis included but not limited to Congestive Heart Failure. The Minimum Data Set (MDS) 14-day assessment dated [DATE] coded the resident with a 15 out of a possible score of 15 on the Brief Interview for Mental Status (BIMS) which indicated the resident was intact in the skills needed for daily decision making. On review of the Beneficiary Notification Checklists provided by the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-02-07 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility records of employees hired within the last two years, staff interviews, and review of the facility's policy the facility staff failed to implement their policy for screening new employees for abuse, neglect and mistreatment of others for 1 of 25 employees. The facility's staff failed to obtain a criminal history report within 30 days of hire for 1 employee, Employee #6. The findings included: Review of the Employee's #6, personnel file revealed the Criminal History Report was not completed until 09/5/18. Employee # 6, a Certified Nurses Assistant (CNA) was hired on 07/18/18. The criminal history report in the employee's file was dated 09/5/18 which indicated that Employee #6 had worked in the facility greater than 30 days before the criminal history report results were obtained. An interview was conducted with the Human Resources Director on 2/6/19, at approximately 5:45 p.m. The Human Resources Director stated the report was not obtained in a timely manner therefore all criminal history reports are requested before an employee is allowed to start work…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-02-07 · tag F0622 — isolatedNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews, clinical record review and facility documentation review the facility staff failed, for two of 41 residents (Resident #30 and 105) in the survey sample, to send a copy of the Resident's Care Plan after being transferred and admitted to the hospital. 1. The facility staff failed to send Resident #30's care plan when discharged and admitted to the hospital on [DATE] and 12/20/18. 2. The facility failed to ensure that Resident #105's Plan of Care Summary was sent upon transfer to the hospital on [DATE] and 1/16/19. The findings included: 1. Resident #30 was originally admitted on [DATE] with a readmission date of 12/7/18 and 01/09/19. Diagnosis for Resident #30 included, but not limited to, End Stage Renal Disease. The current Minimum Data Set (MDS), a quarterly assessment with an Assessment Reference Date (ARD) of 11/16/18 coded the resident with a 12 out of a possible score of 15 on the Brief Interview for Mental Status (BIMS) indicating moderate cognitive impairment. The Discharge MDS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-02-07 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident record review, staff interviews and facility document review, the facility failed to notify the Office of the State Long-Term Care Ombudsman in writing of hospital discharges for 1 of 41 residents (Resident #30) in the survey sample. The facility staff failed to notify the Office of the State Long-Term Care Ombudsman of Resident #30's transfer to the local hospital on [DATE] and 12/20/18. The finding included: Resident #30 was originally admitted on [DATE] with readmission dates of 12/7/18 and 01/09/19. Diagnosis for Resident #30 included, but not limited, to End Stage Renal Disease. The current Minimum Data Set (MDS), a quarterly assessment with an Assessment Reference Date (ARD) of 11/16/18 coded the resident with a 12 out of a possible score of 15 on the Brief Interview for Mental Status (BIMS) indicating moderate cognitive impairment. The Discharge MDS assessments was dated for 12/05/18 and 12/20/18-discharged with return anticipated. On 12/05/18, according to the facility's documentation,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-02-07 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews, clinical record review and facility documentation review the facility staff failed send a copy of the Bed-Hold Policy for 2 residents (Resident #30 and #105) after being transferred to and admitted to the hospital. 1. The facility staff failed to ensure that Resident #30 was made aware of the facility's bed-hold and reserve bed payment policy upon transfer/discharge to the hospital on [DATE] and 12/20/18. 2. The facility failed to ensure that Resident #105 received a written notice of the Bed-Hold Policy upon transfer to the hospital on [DATE] and 1/16/19. The finding included: 1. Resident #30 was originally admitted to the facility on [DATE] with readmission dates of 12/7/18 and 01/09/19. Diagnosis for Resident #30 included, but not limited to, End Stage Renal Disease. The current Minimum Data Set (MDS), a quarterly assessment with an Assessment Reference Date (ARD) of 11/16/18 coded the resident with a 12 out of a possible score of 15 on the Brief Interview for Mental Status (BIMS)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-02-07 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, staff interviews and facility documentation, the facility staff failed to ensure a Level I PASRR (Preadmission Screening Resident Review) was conducted prior to admission or within 30 days of admission to the nursing facility for 2 of 41 residents (Residents #45 and #88) in the survey sample with diagnoses of either a mental disorder and or intellectual disability . 1. The facility staff failed to ensure Resident #45, who was identified with a mental illness, had a PASRR completed prior to admission. 2. The facility staff failed to ensure a Level 1 PASRR was completed prior to admission for Resident #88. The findings include: 1. Resident #45 was admitted to the nursing facility on 4/27/15 with diagnoses that included psychotic disorder and major depressive disorder. The most recent Minimum Data Set (MDS) was a annual assessment dated [DATE] and coded the resident with a 15 out of a possible score of 15 the Brief Interview for Mental Status (BIMS), which indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-02-07 · tag F0727 — failed to provide required RN coverage — isolatedHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on facility information obtained during the Sufficient and Competent Nurse Staffing task, and staff interview, the facility staff failed to staff a Registered Nurse for at least 8 consecutive hours a day, 7 days a week. The facility staff failed to staff a Registered Nurse (RN), for at least 8 consecutive hours on 1/16/19. The findings included: During the nursing staff review for January 1, 2019 through February 6, 2019 the facility staff was unable to verify RN presence in the facility for at least 8 consecutive hours therefore; further review was indicated on 1/16/19 an RN worked only 7.5 hours (8:56 a.m.- 4:58 p.m.). An interview was conducted with the Staffing Coordinator on 2/7/19, at approximately 5:15 p.m. The Staffing Coordinator stated she was told the Director of Nursing could assume the role of the RN when the scheduled RN didn't work a full 8 hour shift. The above information was shared with the Administrator, Director of Nursing and Regional Director and Chief Clinical Officer on 2/7/19, at approximately 5:40 p.m. The Chief Clinical Officer stated she was aware…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-02-07 · tag F0868 — isolatedHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, facility record review, and review of the facility's policy, the facility staff failed to consistently have required members at each quarterly Quality Assessment and Assurance Committee (QAA) meeting and failed to meet on a quarterly basis for one year. The findings included: A QAPI/QAA interview was held on 02/07/19 at approximately 10:30 AM with the facility Administrator. He presented the following quarterly meeting dates from the facility QAPI plan: 04/27/18, 10/26/18, 02/01/19. The Administrator stated that no meeting was held in July of 2018. The data from the QAPI plan revealed signatures from all required members were present during the April 2018 meeting, including more than three other staff members. The meeting held on 10/26/18 listed only one member as being present. The February 2019 meeting did not have the required members present. The Administrator attached a post it note with the following signatures attached to the February 2019 meeting: The Acting Director of Nursing, The Medical Director and other member signatures. On 02/07/19 at 4:25…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2017-07-13 · tag F0156 — patternGive residents a notice of rights, rules, services and charges.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review and staff interview the facility staff failed to provide the contact information to the independent reviewer authorized by Medicare upon issuance of a Notice of Medicare Non-Coverage for 3 residents in the survey sample of 30, Residents #25, 26 and 27. The facility staff failed to provide in writing the name of the Quality Improvement Organization (QIO) and toll-free contact number to appeal and or ask questions when issued a Notice of Medicare Non-Coverage for Residents #25, 26 and 27. The findings included: 1. Resident #25 was admitted to the facility under Medicare part A, for skilled services on 2/6/17. The resident's diagnosis included chronic respiratory failure. A Notice of Medicare Non-Coverage (NOMNC) informing the resident that the effective date coverage of current services would end on 3/9/17 was issued and signed by the resident on 3/7/17. The Form CMS (Center for Medicare/Medicaid Services) 10123-NOMNC (approved 12/31//2011) did not include the QIO name or toll-free number to call for an appeal or questions. 2. Resident #26 was admitted…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2017-07-13 · tag F0159 — patternProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, resident group interview, staff interview, and facility document review, the facility staff failed to ensure residents had access to their personal funds 7 days a week. The findings included: On 7/11/17 at 3:30 pm, a group interview was conducted with 13 residents in attendance. During the group interview, the residents were asked if they had access to their personal funds. Residents with personal fund accounts stated that they have access to their funds. One resident stated that they were available 5 days a week, Monday through Friday, but closed on weekends. Another resident stated that they were able to access their personal funds between 10:00 am - 11:00 am and at 1:00 pm - 2:00 pm, Monday through Friday. He stated that if they need the money on weekends, they have to wait until Monday. During observation of the main lobby area with the Administrator on 7/12/17 at 9:00 am, there was no information posted for resident banking hours. No signage was observed in other areas of the facility that were accessible to the residents. On 7/12/17 at 9:15 am, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2017-07-13 · tag F0287 — patternEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview, the facility staff failed to assure prompt encoding and transmittal to Centers for Medicaid and Medicare (CMS) for 4 of 30 residents (Resident #21, #22, #23 and #30). 1. The facility staff failed to electronically transmit any Minimum Data Set (MDS) assessments after 2/17/17 to the National Data Base, the Centers for Medicare and Medicaid (CMS) for Resident #21 who was a current resident. 2. The facility staff failed to electronically transmit any Minimum Data Set (MDS) assessments after 1/2/17 to the National Data Base, the Centers for Medicare and Medicaid (CMS) for Resident #22 who was a current resident. 3. The facility staff failed to electronically transmit any Minimum Data Set (MDS) assessments after 1/18/17 to the National Data Base, the Centers for Medicare and Medicaid (CMS) for Resident #23 who was a current resident. 4. The facility staff failed to electronically transmit any Minimum Data Set (MDS) assessments after 2/21/17 to the National Data…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2017-07-13 · tag F0309 — patternProvide necessary care and services to maintain or improve the highest well being of each resident .
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, resident interview, medical record review, facility documentation review, and staff interview the facility staff failed to ensure MD (Medical Doctor's) orders were followed for vascular wound care for 1 Resident (Resident #12) of 30 Residents in the survey sample. The findings included: Resident #12 was admitted to the facility on [DATE]. Diagnoses for Resident #12 included but are not limited to Peripheral Vascular Disease and open ulcers to Left leg. Resident #12's Quarterly Minimum Data Set (MDS-an assessment protocol) with an Assessment Reference Date of 5/26/17 coded Resident #12 with a BIMS (Brief Interview for Mental Status) of 15 of 15 indicating no cognition impairment. In addition the MDS scored Resident #12 as requiring extensive assistance with two staff person assistance for transfers, bed mobility and toileting. Resident #12 was coded as being frequently incontinent of bowel functions. Resident #12's current Care Plan documented the following 5/22/17 focus area: Altered skin…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2017-07-13 · tag F0314 — patternGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, resident interview, medical record review, facility documentation review, and staff interview the facility staff failed to ensure wound care was done to promote healing and to prevent infection of pressure ulcers for 2 Residents (Resident #1 and #6) of 30 Residents in the survey sample. The findings included: 1. Resident #1 was admitted to the facility on [DATE] with a readmission on [DATE] after hospitalization for a wound infection and urinary tract infection. Diagnoses for Resident #1 included but are not limited to Non-Alzheimer's Dementia, Malnutrition and Stage IV* Right Heel Pressure Ulcer. Resident #1's Quarterly Minimum Data Set (MDS-an assessment protocol) with an Assessment Reference Date of 6/26/17 coded Resident #1 with a BIMS (Brief Interview for Mental Status) of 1 out of 15 indicating severe cognition impairment. In addition the MDS scored Resident #1 as requiring total dependence with 2 staff persons for Transfers. Resident #1 was coded as requiring total dependence with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2017-07-13 · tag F0441 — patternHave a program that investigates, controls and keeps infection from spreading.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, clinical record review and facility document review, the facility staff failed to ensure ongoing healthcare-associated infection (HAI) surveillance and failed to maintain appropriate infection prevention and control practices to prevent infections for 2 of 30 sampled residents, (Residents #1, #12 ), failed to implement appropriate hand hygiene practices, failed to ensure medical equipment and supplies were maintained in a clean and sanitary manner and failed to place soiled items in the appropriate storage space. 1. The facility staff failed to ensure surveillance for healthcare-associated infections were completed for October 2016, November 2016 and December 2016. 2. The facility staff failed to ensure infection control measures were followed to prevent the potential transmission of infection for Resident #1. 3. The facility staff failed to ensure infection control measures were followed to prevent the potential transmission of infection for Resident #12. 4. The facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2017-07-13 · tag F0465 — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and staff interviews, the facility staff failed to maintain a safe, clean, comfortable and sanitary environment. The findings included: During General Observation of the facility on 07/13/17 at 9:30 a.m., with the Maintenance Director, the facility staff failed to maintain a safe, clean, comfortable and sanitary environment. During observation of the exterior surrounding of the building, in the back of the building a wooden facial board located directly under the windows was observed with chipped paint and a hole was observed in the wooden siding measuring 2 inches x 8 inches. The outside screen to the window next to the activities room was torn. Outside the activities room and the back hall of the activities room, the wooden casing around the air-conditioning unit was observed with chipped paint and rotten boards. The Maintenance Director stated the chipped paint and rotten boards were probably the result of water damage or just from being old. On the right side of the building facing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2017-07-13 · tag F0514 — patternKeep accurate, complete and organized clinical records on each resident that meet professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review and facility document review, the facility staff failed to maintain a complete and accurate medical record for 3 of 30 residents in the survey sample, Resident #3, Resident #1, Resident #6. The findings included: 1. Resident #3 was admitted to the facility on [DATE] with a readmission date of 12/14/16. Diagnoses for Resident #3 included but not limited to, quadriplegia (1) and pressure ulcer (2). The most recent Minimum Data Set with an assessment reference date of 4/12/17, coded Resident #3 with a score of 13 out of possible 15 on the Brief Interview for Mental Status (BIMS), indicating an intact cognitive abilities for daily decision making. Resident #3 was assessed as at risk for pressure ulcer with a history of pressure ulcers. On 7/12/17, during the clinical record review, Resident #3's Treatment Administration Records (TAR) for May 2017, June 2017, and July 2017 were missing nursing documentation for treatments ordered. The nurses' initials that indicate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2017-07-13 · tag F0241 — isolatedProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident and staff interviews the facility staff failed to promote care to maintain or enhance the dignity for 1 out of 30 residents (Resident #14) in the survey sample. The facility staff failed to provide Resident #14 with a clothing protector during lunch. The findings included: Resident #14 was admitted to the facility on [DATE]. Diagnosis for Resident #14 included but not limited to *GERD (gastroesophageal reflux disease) and *Morbid Obesity. Resident #14 is a new admission and does not currently have a completed MDS assessment. Resident #14's admission Data Collection Form revealed the following information under Cognitive/Communication/Mood & Behavior: no problems with short or long term memory loss. On 07/12/17 at approximately 12:25 p.m., during observation in the main dining room during lunch, Resident #14 was observed with a sheet covering her upper chest while eating her lunch. An interview was conducted with Resident #14 who stated, I would rather have a protector over my…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2017-07-13 · tag F0276 — isolatedAssure that each resident’s assessment is updated at least once every 3 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interviews, the facility staff failed to ensure quarterly Minimum Data Set (MDS) assessments were completed no less than once every 3 months for 1 of 30 residents (Resident #20) in the survey sample. The findings include: Resident #20 was admitted on [DATE] with a diagnoses of stroke and diabetes mellitus. The most recent Minimum Data Set (MDS) assessment that was submitted to the National Data Base, Centers for Medicare and Medicaid was dated 1/23/17, a Significant Change in Status Assessment. This was the last assessment completed for the Resident per review of the MDS 3.0 Missing OBRA (Omnibus Budget Reconciliation Act) Assessment Report. During an interview with the MDS Coordinator on 7/11/17 at 4:30 p.m., it was brought to her attention the resident was listed on the 3.0 Missing OBRA assessment Report that identified the last assessment submitted to the National Data Base was dated 1/23/17. She stated she was not aware of this status and would have to investigate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2017-07-13 · tag F0278 — isolatedEnsure each resident receives an accurate assessment by a qualified health professional.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interview, clinical record review and facility document review, the facility staff failed to ensure resident assessments were accurate and/or complete for 3 of 30 sampled residents (Residents #16, Resident #10, and Resident #11). 1. The facility staff failed to accurately code Section O0100J (Dialysis (1)) under Special Treatments, Procedures, and Programs for Resident #16. 2. The facility staff failed to accurately code section C under Cognitive Pattern (Brief Interview for Mental Status - BIMS) and section J under Health Condition (Pain) for Resident #10. 3. The facility staff failed to accurately code section B under (Hearing, Speech and Vision) for Resident #11. The findings included: 1. Resident #16 was admitted to the facility on [DATE] and was readmitted on [DATE]. Diagnoses for Resident #26 included but not limited to, high blood pressure and end stage renal disease (2). The most recent MDS (Minimum Data Set) with an assessment reference date of 6/23/17, coded Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2017-07-13 · tag F0279 — isolatedDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review and facility document review, the facility staff failed to develop a Comprehensive Resident-Centered Plan of Care based on the Care Area Assessments triggered by the MDS (Minimum Data Set) for 3 of 30 sampled residents (Residents #1, Resident #4 and Resident #6). 1. The facility staff failed to develop a Comprehensive Resident-Centered Care Plan for 6 out of 9 Care Area Assessments triggered by the MDS for Resident #4. 2. The facility staff failed to revise the Comprehensive Care Plan to show evidence for Care Plan Interventions for all CAAs (Care Area Assessments) triggered by the MDS (Minimum Data Set) for Resident #1. 3. The facility staff failed to revise the Comprehensive Care Plan to show evidence for Care Plan Interventions for all CAAs (Care Area Assessments) triggered by the MDS (Minimum Data Set) for Resident #6. The findings included: 1. Resident #4 was originally admitted to the facility on [DATE] and was readmitted to the facility on [DATE]. Diagnoses…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2017-07-13 · tag F0315 — isolatedEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, clinical record review and facility document review the facility staff failed to provide the appropriate care and services to prevent complications for the use of a Foley catheter for 1 of 30 residents in the survey sample, Resident #7. The facility staff failed to ensure the Foley catheter tubing was anchored and secured properly and failed to implement appropriate infection control practices during the change of the Foley catheter leg bag for Resident #7. The findings included: Resident #7 was admitted to the facility on [DATE]. The resident's current diagnoses included, but not limited to Alzheimer's and a stage 3 pressure ulcer (full thickness tissue loss, subcutaneous fat may be visible but bone, tendon, or muscle is not exposed). The current MDS (Minimum Data Set) a quarterly with an assessment reference date of 4/17/17 coded the resident as scoring a 00 out of a possible 15 on the Brief Interview for Mental Status (BIMS), indicating the resident had severely impaired…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2017-07-13 · tag F0323 — isolatedEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, facility documentation review, staff interviews and clinical record review the facility staff failed to implement interventions to reduce a potential accident hazard for 1 Resident (Resident #1) of 30 residents in the survey sample. The findings included: Resident #1 was admitted to the facility on [DATE]. Diagnoses for Resident #1 included but are not limited to Non-Alzheimer's Dementia, Malnutrition and Stage IV Right Heel Pressure Ulcer. Resident #1's Minimum Data Set Quarterly assessment (MDS-an assessment protocol) with an Assessment Reference Date of 6/26/17 coded Resident #1 with a BIMS (Brief Interview for Mental Status) of 1 of 15 indicating severe cognition impairment. In addition the MDS scored Resident #1 as requiring total dependence with 2 staff persons for Transfers. Resident #1 was coded as requiring total dependence with one staff person assistance for Dressing, Hygiene, and Bathing. During an observation of wound care for Resident #1 on 7/12/17 at approximately 3:20 p.m.,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2017-07-13 · tag F0332 — isolatedKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record reviews and staff interview the facility failed to ensure that its medication error rates were not 5% or greater. A medication administration observation pass was conducted to include 27 opportunities, with 2 medication errors resulting in a 7.40% error rate, involving 2 residents, Residents #18 and #19. 1. The nurse failed to shake the drug Megace (an appetite stimulant) that was in a liquid suspension form for Resident #18 prior to administration. 2. The nurse failed to administer a 20 mEq (milieu) potassium tablet before dinner as ordered for Resident #19. The findings included: 1. Resident #18 was admitted to the facility on [DATE] with diagnosis to include, but not limited to vascular dementia. The current MDS (Minimum Data Set) a quarterly with an assessment reference date of 6/16/17 coded the resident as scoring a 00 out of a possible 15 on the brief interview for mental status indicating the resident cognition was severely impaired. A physician telephone order dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2017-07-13 · tag F0333 — isolatedEnsure that residents are safe from serious medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review and facility document review, the facility staff failed to ensure 1 of 30 sampled residents (Resident #24) was free of significant medication error. The facility staff failed to administer Resident #24's medications according to the times ordered by the physician. The findings included: Resident #24 was admitted to the facility on [DATE] and was readmitted on [DATE]. Diagnoses for Resident #24 included but not limited to, high blood pressure and diabetes mellitus (1). The most recent Minimum Data Set with an assessment reference date of 5/31/17, assessed Resident #24 with a score of 14 out of possible 15 on the Brief Interview for Mental Status (BIMS), indicating Resident #24's cognitive abilities for daily decision making are intact. On 7/13/17, Resident #24's clinical record review was conducted. The Physician Order Review Report documented the following orders: a. Humalog Solution 100 unit/ml (milliliter). Inject 8 units subcutaneously (4) with meals related to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2017-07-13 · tag F0425 — isolatedProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview and clinical record review the facility staff failed to ensure medications were acquired to meet the needs of 1 of 30 residents in the survey sample, Resident #19. The facility staff failed to ensure Potassium Chloride 20 mEq (milliequivalent) was available for administration as ordered for Resident #19. The findings included: Resident #19 was admitted to the facility on [DATE] with diagnoses to include, but not limited to hypo-osmolality(1) and hyponatremia (low sodium). The current MDS (Minimum Data Set) a a quarterly with an assessment reference date of 4/11/17 coded the resident as scoring a 9 out of a possible 15 on the Brief Interview for Mental Status, indicating the resident had moderately impaired daily decision making skills. The physician order dated 5/19/17 instructed the staff to administer Potassium Chloride Crystals 20 mEq by mouth with meals related to hypo-osmolality and hyponatremia. The medication was scheduled to be administered at 8 am, 12 pm and 6 pm…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2017-07-13 · tag F0431 — isolatedMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on general observations of the nursing facility, the facility failed to ensure medications (Purified Protein Derivative) PPD-Aplisol was stored in a secured location and to ensure a medication label of a resident's drug was accurate for 1 out of 30 residents (Resident #18) in the survey sample. 1. The facility staff failed to ensure medication medications (Purified Protein Derivative) PPD-Aplisol was stored in a secured location, on 1 out of 2 units, Unit 2. 2. The facility staff failed to ensure that the medication label in response to an order change was accurate for Resident #18's Megace suspension. The findings included: 1. On 7/13/17 at approximately 9:30 a.m., during general observations with the maintenance director, an open multi-dose vial of PPD (for tuberculosis testing) solution was observed sitting on top of the treatment cart on Unit 1 unattended. An interview was conducted with Licensed Practical Nurse (LPN) #3 on 07/13/17 at approximately 9:35 a.m., who stated I'm just getting to work but…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Ccited before2019-02-07 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on information gleamed during the Infection Prevention and Control Program review and staff interview the facility's staff failed to have an current and active Infection Prevention and Control Program policy. The facility staff failed to sign the Infection Prevention and Control Program policy into effect, effective 1/1/2019. The findings included: An interview was conducted with the Chief Clinical Officer on 2/6/19 at approximately 2:03 p.m., for she stated she developed the infection control policies for the facility and the Administrator and Director of Nursing were new in their roles. The Chief Clinical Officer stated she reviews the Infection Prevention and Control Program policy annually and it was determined no revision was necessary for 2019. The Chief Clinical Officer further stated the policy was then emailed to the facility for the Administrator to sign as effective for the current year. After searching various locations within the facility the Chief Clinical Officer and the Administrator were unable to locate the emailed or a copy of the signed Infection Prevention…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2017-07-13 · tag F0167 — widespreadAllow residents to easily view the results of the nursing home's most recent inspection.
What the surveyor found here — the official record, unedited, may be distressing
Based on observations and staff interview, the facility staff failed to display a posting to identify the location of the past three (3) year's survey results. The findings included: During the General Observation of the facility on 07/11/17 through 07/13/17 the facility staff failed to post a sign for the location of the past three (3) years of survey results. An interview was conducted with the Administrator on 07/12/17 at approximately 10:35 a.m., who stated, There were three (3) postings in the front lobby giving the location of the survey results, I have no idea what happen to them. The surveyor requested a policy for the posting of survey results, the Administrator replied, I don't have a policy for the posting of survey results because it's a CMS requirement anything that is a CMS requirement, there's no policy. The above information was shared with the Administrator and Director of Nursing (DON) during a pre-exit meeting on 07/13/17 at 3:45 p.m. No additional information was provided.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$134,401 in federal fines across 3 penalties.
- $40,508 — penalty dated 2025-09-19
- $8,824 — penalty dated 2024-10-02
- $85,069 — penalty dated 2024-03-22
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to TRIO HEALTHCARE — 9 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 1.6 | -0.6 vs chain |
| Health inspection | 1 of 5 | 1.7 | -0.7 vs chain |
| Staffing | 1 of 5 | 1.7 | -0.7 vs chain |
| Quality measures | 2 of 5 | 2.8 | -0.8 vs chain |
The other 8 homes this chain runs (chain average 1.6★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| GL VIRGINIA HOLDINGS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 12/26/2016 |
| TRIO HEALTH CARE - EAST, LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 05/24/2019 |
| TRIO HEALTHCARE INVESTORS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 12/16/2016 |
| TRIO HEALTHCARE LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 12/10/2019 |
| GENTRY, BOYD | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER | NO PERCENTAGE PROVIDED | since 12/16/2016 |
| RUBENSTEIN, DAVID | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER | NO PERCENTAGE PROVIDED | since 12/16/2016 |
| CAMBELL, DAWN | Individual | W-2 MANAGING EMPLOYEE | — | since 09/18/2023 |
CMS files one row per role, so the 9 rows in the source record cover these 7 parties — each is shown once here with every role it holds. Nothing is omitted.
4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 86% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $497K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in VA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Virginia Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 495149. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2021-05-28, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
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