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Carriage Hill Health & Rehab Center

6106 Health Center Lane, Fredericksburg, VA 22407 · For profit - Limited Liability company · 150 certified beds · (540) 785-1120 Medicare & Medicaid certified

Call the home — (540) 785-1120 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Jan 20221 actual-harm citation
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • no federal fines or payment denials on record
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Jan 2022
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 1 actual-harm citation
  • a high number of inspection citations overall (42) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its last standard health inspection was over 3 years ago — the star rating may not reflect current conditions

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 3 of 5

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
12006 Kilarney Dr · (540) 786-9771 · Call to confirm hours
Pharmacy
4500 Plank Rd · (540) 479-1405 · Call to confirm hours
Grocery
5026 Plank Rd · (540) 388-2675 · Call to confirm hours
Park
5917 Harrison Rd · (540) 735-1378 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 3 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased19.9%14.9%15.4%worse
Long-stay residents who lose too much weight10.0%5.4%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%0.4%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection1.2%1.6%2.0%better
Long-stay residents with depressive symptoms0.0%18.7%6.5%check this — see note marked star below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury5.9%3.6%3.3%worse
Long-stay residents whose ability to walk worsened20.2%15.6%16.1%worse
Long-stay residents on antianxiety or hypnotic medication10.5%20.6%18.9%better
Long-stay residents given the seasonal flu vaccine99.1%94.0%95.3%typical
Long-stay residents with pressure ulcers5.8%4.7%4.7%worse
Long-stay residents with worsening bladder/bowel control24.1%21.8%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table14.5%14.2%17.1%better
Short-stay residents who newly got an antipsychotic medication1.8%1.3%1.4%worse
Short-stay residents given the seasonal flu vaccine86.7%73.6%79.4%typical
Short-stay residents rehospitalized after admission22.5%22.3%22.6%typical
Short-stay residents with an outpatient ER visit8.0%11.5%12.0%better
Long-stay hospitalizations per 1,000 resident days2.951.521.67worse
Long-stay outpatient ER visits per 1,000 resident days0.981.481.80better

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

49.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 487 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

49.2%U.S. median 51.5%
Got home and stayed home
15.6%U.S. median 10.7%
Went back to hospital
45.9%U.S. median 56.6%
Met the expected recovery
0.36U.S. median 0.31
Therapy hours / resident / day
0.14hours / resident / day
Physical therapy
0.17hours / resident / day
Occupational therapy
0.05hours / resident / day
Speech therapy

Met the expected recovery: 45.9% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 218 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.36 therapist hours per resident per day in 2026Q1 — more than 62% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 17% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF49.2%CMS range 45.1–53.551.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF15.6%CMS range 12.7–18.010.7%Oct 2022–Sep 2024worse than U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge45.9%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge45.9%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge38.1%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified99.7%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.6%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.1%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization10.4%CMS range 7.7–12.77.1%Oct 2023–Sep 2024worse than U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.171.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.49
RN hours/ resident / day
1.06
LPN hours/ resident / day
2.24
Aide hours/ resident / day
3.80
Total nurse hours/ resident / day
0.28
RN hoursweekends
48.7%
Total nursing turnover
50.0%
RN turnover

How full it usually is: this home is certified for 150 beds and averages 141.3 residents a day — about 94% occupied, or roughly 9 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.80 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.49 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.24 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.38 hrs/resident/day on weekends vs 3.96 on weekdays — 15% thinner on weekends. RN hours go from 0.58 to 0.28 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 49% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

10
deficiencies at the latest standard inspection (2023-06-07)
13
at the previous standard inspection (2022-01-27)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

This trend is not current. The most recent of these two inspections was over 3 years ago; the arrow describes what inspectors found then, not what the home is like now.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

42 citations, most serious first. The 11 most serious are shown; the remaining 31 are one tap away and print in full.

  • Actual harm · Gcited before2023-06-07 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, facility document review, and clinical record review, the facility staff failed to provide care and services to identify and prevent pressure ulcers/injuries, resulting in harm for two of 41 residents in the survey sample, Residents #47 and #15. The findings include: 1. For Resident #47 (R47), the facility staff failed to identify and prevent pressure injuries until stage three pressure injuries (1) developed on the resident's right buttock and sacrum on 4/12/23. On the most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 4/10/23, the resident's cognitive skills for daily decision making were coded as severely impaired. Section G coded R47 as requiring extensive assistance of two or more staff with bed mobility and as being totally dependent on two or more staff with transfers. A review of R47's clinical record revealed a Braden scale for predicting pressure sore risk dated 1/19/23 that documented the resident was at very high risk for developing a pressure injury. R47's comprehensive care plan dated 1/15/20…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-19 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, facility document review, and clinical record review, the facility staff failed to follow professional standards of practice for one of four residents in the survey sample, Resident #2. The findings include:For Resident #2 (R2), the facility staff failed to transcribe a physician's order for a treatment to the administration record. A review of R2's clinical record revealed a physician's order dated 5/2/25 that documented, Sacrum - cleanse wound with NS (Normal Saline), pat dry, and apply foam dressing. A review of R2's May 2025 MAR (medication administration record) and TAR (treatment administration record) failed to reveal the physician's order. On 11/19/25 at 11:07 a.m., ASM (Administrative Staff Member) #2 (the Director of Nursing) stated the nurse who entered the 5/2/25 physician's order for R2's treatment into the computer system did not click a schedule for the order so the order did not carry over to the TAR. On 11/19/25 at 12:10 p.m., an interview was conducted with LPN (Licensed Practical Nurse) #2. LPN #2 stated that when entering a physician's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-19 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review, and clinical record review, the facility staff failed to provide care and services for the treatment of a pressure injury for one of four residents in the survey sample, Resident #2. The findings include:For Resident #2 (R2), the facility staff failed to thoroughly assess a sacral pressure injury upon admission and failed to provide treatment for the sacral pressure injury 5/3/25 through 5/5/25. A review of R2's clinical record revealed a nursing admission assessment dated [DATE] that documented the resident presented with an open wound on the sacrum. No further descriptors were documented. A physician's order dated 5/2/25 documented, Sacrum - cleanse wound with NS (Normal Saline), pat dry, and apply foam dressing. A review of R2's May 2025 MAR (medication administration record) and TAR (treatment administration record) failed to reveal the physician's order. Further review of R2's clinical record (including the May 2025 MAR, TAR, nurses' notes, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-12 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, facility document review, and clinical record review, the facility staff failed to provide care and services to promote the highest level of well-being for five of eleven residents in the survey sample, Residents #10, #4, #5, #6, and #2. The findings include: 1. For Resident #10 (R10), the facility staff failed to assess a resident identified as having a change in status on 7/31/24. A review of R10's clinical record revealed the following: 7/29/24 6:15 p.m. New Order O2 (oxygen) at 2 liters/min (per minute) via NC (nasal canula) prn (as needed) for SOB (shortness of breath). The resident received oxygen as ordered for her shortness of breath. 7/31/24 8:38 a.m .Pt (patient) noted to be quieter on this shift and appeared lethargic. Vitals wnl (within normal limits). Pt denies any discomfort but verbalized that she does not feel good. Pls (please) assess. The nurse who wrote this note was not available during the survey. Further review of R10's clinical record failed to reveal further physical assessment by another nurse or provider for more than 29 hours. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-12 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, facility document review, and clinical record review, the facility staff failed to notify the provider of a need to assess a resident for one of eleven residents in the survey sample, Resident #10. The findings include: For Resident #10 (R10), the facility staff failed to notify the provider of a assess a resident identified as having a change in status on 7/31/24. A review of R10's clinical record revealed the following: 7/29/24 6:15 p.m. New Order O2 (oxygen) at 2 liters/min (per minute) via NC (nasal canula) prn (as needed) for SOB (shortness of breath). The resident received oxygen as ordered for her shortness of breath. 7/31/24 8:38 a.m .Pt (patient) noted to be quieter on this shift and appeared lethargic. Vitals wnl (within normal limits). Pt denies any discomfort but verbalized that she does not feel good. Pls (please) assess. The nurse who wrote this note was not available during the survey. A review of R10's clinical record failed to reveal notification of a provider of the need for an assessment of the resident, or reveal further physical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-12 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, facility document review, and clinical record review, the facility staff failed to maintain resident safety equipment in working order for one of 11 residents in the survey sample, Resident #2. The findings include: For Resident #2 (R2), the facility staff failed to maintain the resident's pacemaker monitor in working order at the resident's bedside. On the following dates and times, R2's room was observed. At each observation, the resident's pacemaker monitor was positioned on her bedside table, and the green light was illuminated, indicating proper functioning: [DATE] at 9:35 a.m. and 4:12 p.m.; [DATE] at 8:18 a.m. A review of R2's provider's orders revealed the following order dated [DATE]: Check pacemaker monitor for function q shift every shift. On [DATE] at 10:21 a.m., LPN (licensed practical nurse) #3, a unit manager, was interviewed. She stated on Monday, [DATE], she returned to work after a week's vacation. She stated R2's daughter was visiting the resident and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-06-07 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, clinical record review, and facility document review, it was determined that the facility staff failed to develop and/or implement the comprehensive care plan for five of 41 residents in the survey sample; Residents #121, #4, #76, #29, #130. The findings include: 1. For Resident #121 the facility staff failed to follow the comprehensive care plan for indwelling catheter care. On 6/6/23 at 8:38 AM, Resident #121 was observed sitting on the side of the bed awaiting his breakfast tray. The catheter drainage bag was noted on the floor under the edge of the bed with the tubing also laying on the floor and the resident stepping on the tubing. A review of the comprehensive care plan revealed one dated 5/21/23 for the use of a Foley catheter which included the intervention, Provide catheter care per order and protocol and PRN (as-needed). A review of the physician's orders revealed one dated 5/20/23 for catheter care every shift. On 6/7/23 at 10:37 AM, an interview was conducted…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-06-07 · tag F0698 — failed to provide proper dialysis care — pattern
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interview, clinical record review and facility document review, it was determined the facility staff failed to provide dialysis care and services per the comprehensive care plan, for one of 41 residents in the survey sample, Resident #29. The findings include: The facility failed to provide communication to the dialysis facility for 4 out of 20 dialysis center visits in April and May 2023. Resident #29 was admitted to the facility on [DATE] with a diagnosis that included but was not limited to, end stage renal disease (ESRD) with dialysis. The most recent MDS (minimum data set) assessment, a quarterly assessment, with an ARD (assessment reference date) of 5/23/23, coded the resident as scoring a 15 out of 15 on the BIMS (brief interview for mental status) score, indicating the resident was not cognitively impaired. A review of the comprehensive care plan dated 4/22/23, which revealed, FOCUS: Resident has renal disease requiring dialysis. INTERVENTIONS: Coordinate with Dialysis…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-07 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, facility document review and clinical record review, it was determined the facility staff failed to offer information related to developing an advance directive for one of 41 residents in the survey sample, Resident #123. The findings include: For Resident #123 (R123), the facility staff failed to evidence that information related to developing an advance directive was offered to the resident. On the most recent MDS (minimum data set) assessment, an admission assessment, with an assessment reference date of 5/26/2023, the resident score a 15 out of 15 on the BIMS (brief interview for mental status) score, indicating the resident was not cognitively impaired for making daily decisions. The Social Services admission Assessment, dated 5/25/2023, documented in part, Advance Directive and Code Status documented the resident did not have an advance directive, or durable DNR (do not resuscitate). The form further documented, If no Advanced Directives exist, information and assistance to complete Advance Directives has been offer. This part of the form was blank.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-07 · tag F0622 — isolated
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, facility document review and clinical record review, it was determined the facility staff failed to evidence the required documents were sent to the receiving facility, upon transfer to the hospital for 2 of 41 residents in the survey sample, Residents #51 and #83. The findings include: 1. For Resident #51, the facility staff failed to evidence the documents sent with the resident upon transfer to the hospital on 5/15/2023. The nurse's note dated, 5/15/2023 at 2:50 p.m. documented in part, Fall at 1426 (2:46 p.m.), resident landed on head with a hard thump. Blood noted to resident left elbow, skin tear. NP (nurse practitioner) notified at 1428 (2:28 p.m.), verbal order to send resident out . The SNF/NF to Hospital Transfer Form dated, 5/15/2023, failed to evidence what documents were sent with the resident to the hospital. The section, Acute Care Transfer Document Checklist was blank. An interview was conducted with LPN (licensed practical nurse) #6 on 6/7/2023 at 10:37 a.m. When asked what documents are sent to the hospital with the resident for an acute…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-07 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, facility document review and clinical record review, it was determined the facility staff failed to provide a bed hold notice upon transfer to the hospital, for three of 41 residents in the survey sample, Residents #51, #83 and #23. The findings include: 1. For Resident #51, the facility staff failed to provide a bed hold notice/policy to the resident and/or responsible party, upon transfer to the hospital on 5/15/2023. The nurse's note dated, 5/15/2023 at 2:50 p.m. documented in part, Fall at 1426 (2:46 p.m.), resident landed on head with a hard thump. Blood noted to resident left elbow, skin tear. NP (nurse practitioner) notified at 1428 (2:28 p.m.), verbal order to send resident out . The SNF/NF to Hospital Transfer Form dated, 5/15/2023, failed to evidence what documents were sent with the resident to the hospital. The section, Acute Care Transfer Document Checklist was blank. An interview was conducted with LPN (licensed practical nurse) #6 on 6/7/2023 at 10:37 a.m. When asked what documents are sent to the hospital with the resident for an acute…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 31 citations
  • Potential for harm · Dcited before2023-06-07 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, clinical record review and facility document review, the facility staff failed to review and revise the comprehensive care for two of 41 residents in the survey sample, Residents #23 and #83. The findings include: 1. For Resident #23 (R23), the facility staff failed to review and review the comprehensive care plan after the resident was hospitalized with a small bowel obstruction. The resident's diagnoses included but was not limited to: personal history of malignant carcinoid tumor of large intestine. The nurse's note dated, 3/26/2023 at 12:06 a.m. documented in part, Reason for transfer and requires higher level of care: Resident having increased episodes of emesis and decreased BP (blood pressure), last taken was 67/40 .left with rescue squad. The comprehensive care plan dated, 3/30/2023, failed to evidence documentation related to the resident's bowel conditions. An interview was conducted with 6/7/2023 at 10:37 a.m. with LPN (licensed practical nurse) #6. When asked who updates the care plans, LPN #6 stated she does on her unit, each department does…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-07 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, facility document review and clinical record review, it was determined the facility staff failed to perform blood sugar checks per the physician order for one of 41 residents in the survey sample, Resident #4. The findings include: For Resident #4 (R4) the facility staff failed to obtain weekly fingerstick blood sugar on two out of four Wednesdays in the month of May 2023. The physician order dated, 3/15/2023 documented, Check BS (blood sugar) at HS (bedtime) on Wednesdays (Wed) at bedtime every Wed for DM (diabetes mellitus). Notify MD (medical doctor) if BS greater than 250 or less than 60. The May 2023 Medication Administration Record (MAR) documented the above order. On 5/24/2023 and 5/31/2023, there was no documented blood sugar, just the nurse's initials with a check mark. Review of the Blood Sugar Summary, failed to evidence the blood sugar reading for 5/24/2023 and 5/31/2023. Review of the nurse's notes failed to evidence documentation of the blood sugar readings on 5/24/2023 and 5/31/2023. An interview was conducted with LPN (licensed practical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, resident interview, staff interview, facility document review and clinical record review, the facility staff failed to implement safety interventions and/or maintain a safe environment for three of 41 residents in the survey sample, Residents #130, #278 and #4. The findings include: 1. For Resident #130 (R130), the facility staff failed to transfer the resident with a Hoyer lift, per the resident's plan of care on 3/8/23. R130's comprehensive care plan revised on 3/2/23 documented, (R130) demonstrates the need for ADL (activities of daily living) assistance r/t (related to) weakness d/t (due to) cerebral infarction (stroke), Stage IV breast cancer, medication, and medical deficit. Interventions/Tasks: Resident Hoyer lift/two person assist with transfers . R130's CNA (certified nursing assistant) kardex dated 3/8/23 documented, Transferring 2 person/Hoyer . On 6/6/23 at 10:22 a.m., an interview was conducted with LPN (licensed practical nurse) #3. LPN #3 stated that on 3/8/23, she entered R130's room and two CNAs were attempting to transfer the resident [without…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-07 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, clinical record review and facility document review, it was determined that the facility staff failed to provide appropriate care and services for an indwelling urinary catheter, for one of 41 residents in the survey sample; Resident #121. The findings include: For Resident #121 the facility staff failed to ensure the Foley catheter was maintained off the floor to prevent infections. A Foley catheter is a common type of indwelling catheter. It has soft, plastic or rubber tube that is inserted into the bladder to drain the urine (1). On 6/6/23 at 8:38 AM, Resident #121 was observed sitting on the side of the bed awaiting his breakfast tray. The Foley catheter bag was noted on the floor under the edge of the bed, the tubing was laying on the floor and the resident was stepping on the tubing. A review of the physician's orders revealed one dated 5/20/23 for catheter care every shift. On 6/7/23 at 11:50 AM an interview was conducted with CNA (Certified Nursing Assistant) #2 who stated that the catheter bag should be hanging on the side of the bed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2022-01-27 · tag F0563 — failed to protect the right to visitors — widespread
    Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, and facility documentation review, the facility staff failed to allow all residents to receive visitors from 7:00 P.M. through 10 A.M. for an undetermined length of time. The findings included: On 01/25/2022 at 12:15 P.M. upon survey entrance, a sign was observed on the front door of the facility which read: Visiting Hours 10AM to 7PM Please wear a face mask, sanitize hands upon entry and departure, and social distance during your visit. If you have any questions or concerns, please ask the Charge Nurse. The sign was also observed on the front door on the morning and afternoon of 01/26/2022. On 01/26/2022 at 2:05 P.M., an interview with Employee G, the front desk receptionist, was conducted. Employee G verified that she worked from 11:00 A.M. through 7 P.M. When asked when visiting hours were, the receptionist stated the visiting hours were from 10:00 A.M. through 7 P.M. The receptionist also stated that the front doors get locked around 7:00-7:05 P.M. nightly. When asked why visiting was limited to that time frame, the receptionist stated she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-01-27 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    For Resident #410, who reported an allegation of abuse, the facility staff failed to report the allegation or investigation results to the state survey agency (Office of Licensure and Certification), adult protective services and other officials as required. On the afternoon of 1/25/22, an interview was conducted with Resident #410. During this interview, the Resident verbalized that previously she had reported that CNA B dumped a pan of hot water on her during a bath. Review of the facility grievances revealed that a grievance form dated 12/6/21, read, Resident reported her CNA, [CNA B name redacted], threw hot water on her back while assisting her with getting cleaned up and bed bath [sic]. The facility conducted an investigation, which included a head to toe assessment of the Resident, checking the water temperature in the room and obtaining statements from staff. On 1/25/22, a request for all FRI's (facility reported incidents) was requested and received. The FRI's were reviewed with no report of Resident #410's allegation being sent to the State Agency. On 1/26/22, an interview…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-01-27 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, clinical record review, facility documentation and in the course of a complaint investigation, the facility staff failed to ensure Residents were free from neglect for 3 Residents (#'s 310, 311, and 312) in a survey sample of 52 Residents. The findings included: For Resident #'s 310, 311, and 312 the facility staff neglected to ensure that Fentanyl patches remained on the Resident for the appropriate length of time. The 3 Residents involved were all on comfort care measures and receiving Fentanyl patches every three days to manage pain. The facility submitted 2 documents related to the diversion of narcotics by a former employee (RN D). The documents included a letter reporting the incident to the board of nursing, and a document entitled Summary of Findings in the Investigation of Suspected Diversion of Fentanyl at [name of facility redacted]. Per the above mentioned documents, it was found that the RN D admitted to diverting medications and did overdose at the facility, on Fentanyl patches. The RN involved denied removing patches prior to the scheduled times…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-01-27 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on Resident interview, staff interview and facility documentation review, the facility staff failed to implement their abuse policy for one Resident (Resident #410) in a survey sample of 52 Residents. For Resident #410, who reported an allegation of abuse to the facility staff, the facility staff failed to carry out their abuse policy with regards to protecting the Resident while an investigation was being conducted and failing to report an allegation of abuse. The findings included: On the afternoon of 1/25/22, Surveyor C conducted an interview with Resident #410. During the interview Resident #410 reported that in the past CNA B had poured a pan of hot water onto her back while bathing her. Review of the facility grievances revealed that a grievance form dated 12/6/21, read, Resident reported her CNA, [CNA B name redacted], threw hot water on her back while assisting her with getting cleaned up and bed bath [sic]. The facility conducted an investigation, which included a head to toe assessment of the Resident, checking the water temperature in the room and obtaining…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-01-27 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on Resident interview, staff interview, facility documentation review and clinical record review, the facility staff failed to implement measures to protect the Resident while an abuse investigation was conducted, for one Resident (Resident #410) in a survey sample of 52 Residents. For Resident #410, who reported an allegation of abuse, the facility staff failed to protect the Resident by not allowing the alleged perpetrator to have continued access to the Resident while an investigation was being conducted. The findings included: On 1/25/22, an interview was conducted with Resident #410. During this interview, the Resident verbalized that previously she had reported that CNA B dumped a pan of hot water on her during a bath. Review of the facility grievances revealed that a grievance form dated 12/6/21, read, Resident reported her CNA, [CNA B name redacted], threw hot water on her back while assisting her with getting cleaned up and bed bath [sic]. The facility conducted an investigation, which included a head to toe assessment of the Resident, checking the water temperature…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-01-27 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on resident interview, staff interviews, facility documentation review and clinical record review, the facility staff failed to provide notice in writing before a facility transfer or discharge of a Resident to the Resident and Resident Representative (RP) for 1 Residents (Resident #410) in a survey sample of 52 Residents. The findings included: On 1/25/22 at 3:00 PM, Surveyor C interviewed Resident #410. Resident #410 stated she recalled going to the hospital and actually requested the transfer herself. Review of the clinical record for Resident #410 revealed on the census tab of the electronic health record (EHR), Resident #410 had discharged on 1/16/22. There was no further indication in the clinical record to indicate Resident #410 and/or her representative had received reason for the transfer in writing, prior to, or at the time of transfer/discharge. Review of the progress notes for Resident #410 revealed the following entry on 1/16/22, Resident c/o [complained of] nausea/vomiting around 2030, chest pain started at approx. 0400. VS: BP = 105/52, pulse = 139, Temp = 97.3,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-01-27 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on resident interview, staff interviews, facility documentation review and clinical record review, the facility staff failed to provide written information about bed-hold policy before the transfer of a Resident (Resident #410) to the hospital in a survey sample of 52 Residents. The findings included: On 1/25/22 at 3:00 PM, Surveyor C interviewed Resident #410. Resident #410 stated she recalled going to the hospital and actually requested the transfer herself. Review of the clinical record for Resident #410 revealed on the census tab of the electronic health record (EHR), Resident #410 had discharged on 1/16/22. There was no further indication in the clinical record to indicate Resident #410 and/or her representative had received in writing information regarding the facility bed-hold policy. Review of the progress notes for Resident #410 revealed the following entry on 1/16/22, Resident c/o [complained of] nausea/vomiting around 2030, chest pain started at approx. 0400. VS: BP = 105/52, pulse = 139, Temp = 97.3, Resp = 18, O2 = 97%. Color pale, skin warm and dry. [Doctor Name…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-01-27 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, Resident interview, staff interview, clinical record review, and facility document review, the facility staff failed to revise the care plan for for three Residents (Resident #55, #97, and #64) of the 52 residents in the survey sample. The findings included; 1. For Resident #55, the staff failed to revise the care plan for pressure sore interventions. Resident #55 was originally admitted on [DATE]. Diagnoses for Resident #55 included but were not limited to; acute pubic and lumbar fracture resulting from a fall at home. Resident #55's admission Minimum Data Set (an assessment protocol) with an Assessment Reference Date of 10-22-21 coded Resident #55 as alert, oriented to person, place, time and situation, with a BIMS (brief Interview for Mental status score of 14 out of a possible 15 points indicating no cognitive impairment. The Minimum Data Set further coded Resident #55 as being extensively dependent, on 1-2 staff members for all Activities of Daily Living care. The Resident was coded as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-01-27 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, and clinical record review, the facility staff failed to transcribe orders for 2 Residents (Resident #64, Resident #2) in a sample size of 52 Residents. The findings included: 1. For Resident #64, the facility staff failed to transcribe the wound physician's wound treatment orders into the facility's electronic health record on 01/24/2022 resulting in the wrong wound treatment on 01/26/2022 and 01/27/2022. On 01/25/2022 and 01/26/2022, Resident #64's clinical was reviewed. An active physician's order dated 01/10/2022 documented, left heel DM [diabetic mellitus] ulcer. clean with normal saline. pat dry. skin prep wound edges apply small piece of calcium Alginate over wound bed secure with DD [dry dressing] Q MWF and PRN [every Monday, Wednesday, and Friday and as needed]. The Treatment Administration Record for the above order with a start date of 01/12/2022 was signed off as administered as ordered including on 01/24/2022 and 01/26/2022. The wound physician document dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-01-27 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, clinical record review and facility documentation the facility staff failed to ensure that Residents receive assistance to carry out Activities of Daily Living necessary to maintain good grooming and personal hygiene for 4 Residents (# 's 45, 43, 14, and 410) in a survey sample of 52 Residents The findings included: 1. For Resident #45, the facility staff failed to provide the resident's preference of 2 showers per week. A review of the minutes from the 12/21/21 Resident Council meeting read: Residents reporting baths/ showers are not getting done 2x a week and some of the more dependant Residents (roommates of Council Members) were not being toileted promptly. On 1/26/22 at approximately 2:30 PM a Resident Council meeting was held and the subject of not getting 2 showers per week was brought up. The Residents complained of not getting 2 showers per week. They stated they believe it is due to lack of staff. They stated that had been told this by CNAs but declined to mention anyone by name. When asked if this issue has gotten any better since it was brought up in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-01-27 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview and clinical record review, the facility staff failed to provide appropriate dialysis care for one Resident (Resident #64) in a sample size of 52 Residents. Specifically, the facility staff obtained blood pressures in the same arm where Resident #64's fistula was located which is contraindicated. The findings included: On 01/25/2022 at approximately 1:15 P.M., Resident #64 was interviewed. When asked about receiving dialysis, Resident #64 nodded 'yes' and lifted her left sleeve to reveal 2 small white dressings (clean, dry and intact) covered with tape. On 01/25/2022 and 01/26/2022, Resident #64's clinical record was reviewed. A physician's order dated 08/18/2021 documented, Monitor LUE [left upper extremity] fistula for bruit/thrill [sound/vibration] Qshift [every shift]. A physician's order dated 08/18/2021 documented, Monitor LUE fistula for s/s [signs and symptoms] of infection Qshift [every shift]. There was no physician's order prohibiting obtaining blood pressures in the left upper extremity where Resident #64's fistula was located. The care plan was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-01-27 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, clinical record review, and facility documentation review, the facility staff failed, for one resident (Resident # 105) in the survey sample of 52 residents, to administer physician-ordered medication. The facility staff failed to administer Levothyroxine Sodium Tablet 25 mcg. On 1/27/22 at 2:00 P.M., an observation was conducted of Resident #105. She was in the activity area of the memory unit. Resident #105 was dressed appropriately, and appeared to be clean and well-groomed. On 1/27/22, a review was conducted of Resident #105's clinical record. The Medication Administration Record (MAR) dated December, 2022 was reviewed. On 12/11/22 at 6:00 A.M., Levothyroxine Sodium Tablet 25 mcg. was not documented as having been administered. There was no documentation regarding why it had not been administered on the MAR. In addition, the Nurse's Progress note dated 12/11/21 did not document the reason that the medication had not been administered. The signed physician's order was reviewed. It read,12/1/21. Levothroid Sodium Tablet 25 mcg. Give 1 tablet by mouth in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-01-27 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, family interview, staff interview, clinical record review, and in the course of a complaint investigation, the facility staff failed to adhere to infection control standards of practice for one Resident (Resident #64) in a sample size of 52 Residents. Specifically, 1) Resident #64 was on Contact Precautions for Klebsiella in the urine and the family was allowed to enter and remain in Resident #64's room without wearing the proper personal protective equipment (PPE) on 01/27/2022 and 2) the nurse failed to wash hands between glove changes during wound care on 01/27/2022. The findings included: 1) On 01/25/2022 and 01/26/2022, Resident #64's clinical record was reviewed. A physician's order dated 01/20/2022 documented, Contact Isolation - ESBL [extended-spectrum beta-lactamase]. A urine culture laboratory results with a report date of 01/19/2022 under the header Organism documented the following excerpt, Klebsiella pneumoniae [opportunistic pathogen], ESBL. On 01/27/2022 at 9:50 A.M., this…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2019-08-08 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, facility document review, and clinical record review, facility staff administered normal saline and heparin IV (intravenous) flushes through a Midline access without a physician order for one (1) of 31 residents in the survey sample, Resident #74. Findings included: Resident #74 was admitted on [DATE] with diagnoses including, but not limited to: Dementia with Behaviors, Chronic Kidney Disease - Stage 4, BPH (Benign Prostatic Hypertrophy), Diabetes - Type II, and Anxiety. The most recent MDS (minimum data sheet) was an initial assessment with an ARD (assessment reference date) of 07/08/2019. Resident #74 was assessed as severely impaired in his cognitive status with a total cognitive score of four (4) out of 15. Resident #74's clinical record was reviewed on 08/06/2019 at 10:19 a.m. During review of the MAR (medication administration record) the following entries were noted, Sodium Chloride Solution 0.45%. Use 100ml/hr [milliliters per hour] intravenously every shift for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2019-08-08 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, and facility document review, the facility staff failed to answer call bells in a timely manner for three of 31 residents in the survey sample, Resident #58, Resident #44 and Resident #121. Findings include: 1. Resident #58 was admitted to the facility originally on 6/11/18. Diagnoses for Resident #58 included, but were not limited to: COPD (chronic obstructive pulmonary disease), DM (diabetes mellitus), anxiety and depression. The most current MDS (minimum data set) was an annual assessment dated [DATE]. This MDS assessed the resident with a cognitive score of 15, indicating the resident was cognitively intact for daily decision making skills. The resident was also assessed as requiring extensive of one staff person for bed mobility, toilet use and personal hygiene. On 08/06/19 at 9:30 AM, Resident #58, was observed in her room, laying in bed, eating breakfast. The resident stated that the staff didn't have time to get her up this morning and that they…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2019-08-08 · tag F0756 — failed to review each resident's drug regimen — pattern
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review, and clinical record review, facility staff failed to provide a timely response to a pharmacy recommendation for one of 31 residents in the survey sample. Resident #104's physician failed to respond to a pharmacy recommendation dated 06/05/19 regarding the administration times for the appetite stimulate Dronabinol (Marinol). The findings include: Resident #104 was admitted to the facility on [DATE] with diagnoses that included dementia without behavioral disturbance, hypertension, adult failure to thrive, and hypercholesteromia. The minimum data set (MDS) dated [DATE] which was a quarterly assessment, assessed Resident #104 as severely cognitively impaired for daily decision making with a score of 2 out of 15. Resident #104's clinical record was reviewed on 08/07/19. Observed on the order summary report and carried forward monthly was the following medication order: Marinol Capsule 5 MG (milligrams) (Dronabinol), give 1 capsule by mouth two times a day for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-08-08 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview and clinical record review, the facility staff failed to notify the physician that one of 31 residents (Resident #241) was not wearing a cervical collar prescribed due to spinal fractures. The findings include: Resident #241 was admitted to the facility on [DATE] with diagnoses that included metastatic breast cancer, heart failure, pathological spinal fractures, anemia and gastroesophageal reflux disease. The admission nursing assessment dated [DATE] assessed Resident #241 as alert and oriented. Resident #241's clinical record documented the resident was admitted to the facility on [DATE] following a hospitalization due to bilateral lower extremity weakness and numbness. The hospital discharge report dated 7/26/19 documented the resident had breast cancer with metastasis to the thoracic and cervical spine. The discharge diagnoses included, Pathological fractures of T3, T5, T7, T11 [thoracic vertebrae] with paraplegia without evidence of cord compression…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-08-08 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview and clinical record review, the facility staff failed develop a baseline care plan that included immediate problems, goals and/or interventions for care of spinal fractures for one of 31 residents in the survey sample (Resident #241). The findings include: Resident #241 was admitted to the facility on [DATE] with diagnoses that included metastatic breast cancer, heart failure, pathological spinal fractures, anemia and gastroesophageal reflux disease. The admission nursing assessment dated [DATE] assessed Resident #241 as alert and oriented. Resident #241's clinical record documented the resident was admitted to the facility on [DATE] following a hospitalization due to bilateral lower extremity weakness and numbness. The hospital discharge report dated 7/26/19 documented the resident had breast cancer with metastasis to the thoracic and cervical spine. The discharge diagnoses included, Pathological fractures of T3, T5, T7, T11 [thoracic vertebrae] with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-08-08 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, and clinical record review, the facility failed to develop a comprehensive care plan for 2 of 31 residents. Resident #86 did not have a care plan for prevention of a urinary tract infection, and Resident #121 did not have a care plan for emotional distress. The Findings Include: 1. Resident #86 was admitted to the facility on [DATE]. Diagnoses for Resident #86 included; Urinary tract infection, muscle weakness, and hypertension. The most current MDS (minimum data set) was an initial assessment with an ARD (assessment reference date) of 7/10/19. Resident #86 was assessed with a score of 9 indicating moderately cognitively intact. During an interview with Resident #86, conducted on 8/6/19 at 9:47 AM, Resident #86 stated that she was admitted to the facility with a severe UTI (urinary tract infection) and felt that she was getting another UTI and had told the night shift nurse and that the night shift nurse was supposed to be getting an order for a urine sample to send to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-08-08 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, and clinical record review, the facility staff failed to review and revise the comprehensive care plan (CCP) for one of 31 residents in the survey sample. Resident #47's CCP was not reviewed and revised for the use of TED (Thrombo-Embolic Deterrent) hose. The findings include: Resident #47 was admitted to the facility on [DATE] with diagnoses that included urinary tract infection (UTI), muscle weakness, dementia without behavioral disturbance, hypertension, gastro-esophageal reflux disease (GERD), and angina. The minimum data set (MDS) dated [DATE] which was an admission assessment assessed Resident #47 as severely cognitively impaired for daily decision making with a score of 3 out of 15. During the initial tour on 08/06/19 at 8:30 a.m., Resident #47 was observed sitting at a table near the nurses station on the 400 hall. Resident #47 was observed wearing white TED hose to her bilateral lower extremities. On 8/06/19 at 12:59 p.m., Resident #47's clinical record was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-08-08 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, and clinical record review, facility staff failed to follow physician orders for the use of a bed alarm for one of 31 residents in the survey sample, Resident #74 and failed to follow physician orders for the use of TED (Thrombo-Embolic Deterrent) stockings for one of 31 residents, Resident #105. Findings included: Resident #74 was admitted on [DATE] with diagnoses including, but not limited to: Dementia with Behaviors, Chronic Kidney Disease - Stage 4, BPH (Benign Prostatic Hypertrophy), Diabetes - Type II, and Anxiety. The most recent MDS (minimum data sheet) was an initial assessment with an ARD (assessment reference date) of 07/08/2019. Resident #74 was assessed as severely impaired in his cognitive status with a total cognitive score of four (04) out of 15. Resident #74's clinical record was reviewed on 08/06/2019 at 10:19 a.m. Review of the POS (physician order sheet) dated August 2019 included, .Bed alarm-check placement and function Q [every] shift every shift for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-08-08 · tag F0745 — failed to provide medically-related social services — isolated
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview and clinical record review, the facility staff failed to provide social services regarding assessed emotional distress for one of 31 residents in the survey sample (Resident #121). The findings include: Resident #121 was admitted to the facility on [DATE] with diagnoses that included chronic kidney disease, hypothyroidism, depression, anxiety, chronic obstructive pulmonary disease, diabetes and history of hip fracture. The minimum data set (MDS) dated [DATE] assessed Resident #121 with moderately impaired cognitive skills. On 8/6/19 at 9:38 a.m., Resident #121 was interviewed about quality of life/care in the facility. Resident #121 was tearful and stated she wanted to go home. Resident #121 stated she was upset because her insurance coverage for therapy had been stopped and if she did not get therapy then she would not get well enough to go home. Resident #121 stated an appeal with her insurance was denied and she did not want to stay in the facility.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-08-08 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medication pass and pour observation, staff interview, clinical record review, and facility document review, facility staff failed to ensure a medication error rate of less than 5 percent. There were 3 errors observed from 28 opportunities, resulting in an error rate of 10.71 percent. Findings were: A medication pass and pour observation was conducted on 08/06/2019 beginning at approximately 8:20 a.m. RN (registered nurse) #1 removed two packets from the medication cart. The packets (called Paxit) were labeled with Resident #74's name, medications in the packet, and dosage instructions. Each medication in the packet was in a bubble pack and individually labeled. Three medications in the packet, Aspirin EC (enteric coated), Divalproex (Depakote), and Alfuzosin ER (extended release), were labeled with pharmacy instructions Do Not Crush. RN #1 compared each medication in the packet to the electronic MAR (medication administration record). RN #1 was asked if she reviewed the packets to ensure the medications and labeling were correct. She stated, No, I look at the MAR, those…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-08-08 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview and facility document review, facility staff failed to date opened insulin on 2 of 6 medication carts. Findings included: During the inspection of a medication cart on the CD (skilled) Unit on 08/07/2019 at 10:25 a.m., a Lantus Insulin Pen 100u/ml (100 units per milliliter), total of 3ml, was observed as opened without an opened date. LPN#1 (licensed practical nurse) stated, Can I label it now? Look, here is the sticker right here. LPN#1 pointed to the Opened Date sticker located on the plastic bag storing an insulin pen. When asked if she knew when the pen had been opened, LPN #1 stated, No, I don't. A bottle of Humalog Insulin 100u/ml, total of 3ml was opened and not dated. LPN #1 inspected the bottle and stated, She isn't even here anymore. This doesn't even need to be in the cart. Regarding dating of opened medications LPN #1 stated, All medications should be dated when opened. The Administrator and DON (director of nursing) was informed of the above information during a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-08-08 · tag F0800 — isolated
    Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interview, clinical record review and facility document review, the facility staff failed to provide food and supplement preferences for one of 31 residents in the survey sample, Resident #40. Findings include: Resident #40 was originally admitted to the facility on [DATE], with the most current readmission on [DATE]. The resident's diagnoses included, but were not limited to: history of stroke, with hemiplegia, major depression, hypothyroidism, and dysphagia. The most current MDS was an annual assessment dated [DATE]. This MDS assessed the resident as having a cognitive score of 4, indicating the resident had severe impairment in daily decision making skills. The resident was also assessed as requiring supervision (oversight, encouragement or cueing) with one person physical assist for eating. On 08/06/19 at 1:13 PM, Resident #40 was observed in her room eating lunch. Resident #40 stated that she will ask for coffee and that staff bring her tea. She stated that she ate a piece…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-08-08 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, and facility document review staff failed to follow infection control practices in a resident room during a medication pass and pour observation. Findings include: On 8/6/19 beginning at 9:45 a.m. a medication pass and pour observation was conducted with RN (registered nurse) # 2. After administering medications to a resident, RN # 2 went to the sink in the resident's room, and proceeded to wash her hands. She briefly washed her hands, turned off water faucet with her bare hands, then dried hands with paper towel and discarded the paper towel in the trash. When asked about turning the water off with her bare hands after washing, RN # 2 stated Uh oh .yeah, you're supposed to turn it off with paper towel and wash 30 seconds .I didn't do that .I'm really nervous On 8/6/19 at approximately 10:15 a.m. the DON (director of nursing) was asked for a copy of the facility policy for handwashing. The policy Hand Hygiene included POLICY: Staff involved in direct resident contact will perform proper hand hygiene procedures to prevent the spread of infection…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2019-08-08 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview the facility staff failed to accurately complete a discharge MDS (minimum data set) for one of 31 residents, Resident #143. Findings were: Resident #143 was admitted to the facility on [DATE] with the following diagnoses, but not limited to: Urinary tract infection, hypertension, urinary retention and muscle weakness. Review of the progress note section of the clinical record included the following entry dated 06/08/2019, Pt [patient] was discharged home with daughter [name], he was transported by a private vehicle . The discharge MDS with an ARD (assessment reference date) of 06/08/2019 was reviewed. Section A 2100 Discharge Status was coded as 03 Acute Hospital. LPN (licensed practical nurse) #2 was interviewed on 08/06/2019 at approximately 9:30 a.m. regarding the discharge MDS. He stated, I coded it incorrectly, he went home. I'll fix it. The above information was reviewed with the DON (director of nursing) and the administrator during an end of the day…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to COMMONWEALTH CARE OF ROANOKE — 12 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 3 of 53.6-0.6 vs chain
Health inspection 3 of 53.3-0.3 vs chain
Staffing 3 of 52.7+0.3 vs chain
Quality measures 3 of 54.2-1.2 vs chain
The other 11 homes this chain runs (chain average 3.6★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
SEVIER, JOHNIndividualW-2 MANAGING EMPLOYEEsince 09/10/2012
ALESANTRINO, JOEIndividualCORPORATE OFFICERsince 06/01/2019
PETRINE, DEBORAHIndividualCORPORATE OFFICERsince 09/30/2008
TUCKER, DAVIDIndividualCORPORATE OFFICERsince 10/01/2008
COMMONWEALTH CARE OF ROANOKE INCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 09/30/2008

The source lists no ownership percentage for any party here — PECOS records a share only for equity interests, not for board or management roles.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$19.6M
Net patient revenuemost recent cost report
+7.0%
Operating marginrevenue minus expenses
$1.1M
Related-party expense6% of expenses
Who pays — share of resident-days
Medicaid 63%Medicare 20%Other / private 17%

This home reported $1.1M paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$382per resident / day
operating cost
$11,607per month
≈ monthly operating cost
$410per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in VA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Virginia Medicaid page.

Typical monthly cost in Virginia
$10,250/mo
Nursing home (semi-private)
$11,680/mo
Nursing home (private)
$6,945/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 495396. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2023-06-07, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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