River View On The Appomattox Health & Rehab Center
201 Epps Street, Hopewell, VA 23860 · For profit - Partnership · 124 certified beds · (804) 541-1445 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- no federal fines or payment denials on record
- CMS has flagged it for abuse
- it has an abuse, neglect, or exploitation citation (F0600), cited Mar 2023
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has a citation for mishandling residents’ money or property (F0565)
- inspectors cited 2 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (63) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (1/5)
- nursing-staff turnover (75%) runs well above the national median (45%)
- its last standard health inspection was over 3 years ago — the star rating may not reflect current conditions
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 3 of 5 |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 15.8% | 14.9% | 15.4% | typical |
| Long-stay residents who lose too much weight | 7.1% | 5.4% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.6% | 0.4% | 0.9% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 2.2% | 1.6% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 0.0% | 18.7% | 6.5% | check this* — see note marked star below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 4.0% | 3.6% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 16.1% | 15.6% | 16.1% | typical |
| Long-stay residents on antianxiety or hypnotic medication | 29.6% | 20.6% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 94.0% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 5.3% | 4.7% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 18.4% | 21.8% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 5.6% | 14.2% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 1.7% | 1.3% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 90.1% | 73.6% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 26.9% | 22.3% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 6.9% | 11.5% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 1.50 | 1.52 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 3.37 | 1.48 | 1.80 | worse |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
56.3% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 141 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 39.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 59 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.19 therapist hours per resident per day in 2026Q1 — more than 19% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 29% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 56.3%CMS range 48.9–66.6 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.3%CMS range 6.9–13.6 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 39.0% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 47.5% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 35.6% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 98.5% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 1.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 3.1% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 8.6%CMS range 5.7–12.4 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.10 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 124 beds and averages 112.5 residents a day — about 91% occupied, or roughly 12 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.51 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.29 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.03 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.99 hrs/resident/day on weekends vs 3.72 on weekdays — 20% thinner on weekends — a notable drop. RN hours go from 0.36 to 0.10 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 75% is well above the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
This trend is not current. The most recent of these two inspections was over 3 years ago; the arrow describes what inspectors found then, not what the home is like now.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
63 citations, most serious first. The 12 most serious are shown; the remaining 51 are one tap away and print in full.
- Immediate jeopardy · K2023-03-09 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — patternProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interviews, record review, and facility policy review, the facility failed to conduct timely assessment and identification of pressure wounds for four of four residents (Resident (R) 75, R39, R16, R15) reviewed for pressure sores until the wounds had progressed to advanced stages (stage III - full thickness skin loss involving damage or necrosis of subcutaneous tissue that may extend down to, but not through, underlying fascia; stage IV - a deep wound reaching the muscles, ligaments, or bones which often causes extreme pain, infection, invasive surgeries, or even death). Immediate Jeopardy was called on 03/01/23 at 5:08 PM. The Immediate Jeopardy began on 11/11/22, when R15 was noted with an open area on the sacrum that was assessed on 11/28/22 with 100% necrotic tissue that required surgical debridement. The Immediate Jeopardy was removed on 03/09/23 at 12:02 PM. Deficiencies remain at a level 2 isolated including for Resident #16, the facility staff failed to provide care and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2023-03-09 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interviews, record review, and facility policy review, the facility failed 1) to ensure a multi-use glucometer was disinfected per manufacturer's instructions between use on each resident to prevent potential spread of bloodborne pathogens during finger-stick blood glucose checks for three of three residents (R104, R100, and R105) observed for blood sugar monitoring. R105 was diagnosed with bloodborne pathogens potentially transmissible to other residents using the glucometer. This failure had the potential to transmit infection to all 15 residents who received finger-stick blood glucose monitoring. On 03/03/23 at 2:55 PM, Immediate Jeopardy was called. The Immediate Jeopardy began on 03/03/23 at 10:29 AM, and was removed on 03/06/23 4:30 PM. Deficiencies remain at a level 2 isolated including 2) The facility staff failed to wear proper personal protective equipment (PPE) prior to entering the room of Resident # 101 in a survey sample of 71 residents. Findings include: 1. Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-18 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, clinical record review, and facility documentation, the facility staff failed to review and revise the care plan after each assessment or change in Resident condition for 1 Resident (#2) in a survey sample of 5 Residents. The findings included: For Resident #2 the facility staff failed to review/revise the care plan to add additional interventions after the Resident fell while left unattended in the bathroom. A review of the clinical record revealed that Resident #2 did have a fall in her bathroom on 3/8/24 at 3:00 PM. A review of the progress notes revealed the following: 3/8/24 3:00 PM -Note Text: Resident is alert and verbal this writer heard resident calling out into the hall. When entering room resident was noted to be sitting on the floor on her buttocks in her bathroom. Resident stated she was using the bathroom and stood up but when she stood up [sic], she felt dizzy and fell forward onto her knees. Right Knee is red in color and warm ROM [range of motion] WNL [within normal limits]. Resident was hoyered into her wheelchair MD in facility made aware and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-18 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, clinical record review, and facility documentation, the facility staff failed to provide care that meets professional standards of quality for 1 Resident (#2) in a survey sample of 5 Residents. The findings included: For Resident #2 the facility staff failed to obtain vital signs every 4 hours as ordered on 3/5/24. On 5/15/24 a review of the clinical record revealed a progress note from the Nurse Practitioner on 3/5/24 excerpts read: [Resident #2 name redacted] is being seen in follow-up today for shortness of breath with hypoxia, chest pain, and for vertigo. The resident reports that she is having more shortness of breath and dyspnea on exertion with task that would normally cause no shortness of breath. She reports that her oxygen saturations have been dropping when she sleeps. PLAN: The resident will start supplemental oxygen ATC [Around the Clock] at 2 L/min via nasal cannula. The nursing staff will monitor her for ongoing hypoxia, increased shortness of breath, PND [Paroxysmal Nocturnal Dyspnea], orthopnea, chest congestion, and wheezing. A review of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-18 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, clinical record review and facility documentation the facility staff failed to ensure Residents were free from unecessary medications for 1 Resident (#2), in a survey sample of 5 Residents. The findings included: For Resident #2 the facility staff failed to follow physicians orders resulting in Resident #2 receiving meclizine after the Nurse Practitioner had ordered it discontinued. On 5/15/24 a review of the clinical record revealed the following excerpt from the NP (Nurse Practitioner) progress note. Date of Service: 02/27/2024 12:00 AM - The nursing staff will arrange an appointment for the resident to be evaluated by pulmonologist. The order has been placed. The nursing staff will monitor her for chest congestion, wheezing, and hypoxia. Vertigo-the resident has requested her meclizine be discontinued. It will be discontinued at this time. A review of the MAR (Medication Administration Record) revealed that although the physician put in her orders that the medication would be discontinued it was not stopped. Resident #2 continued to get the medication until…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-18 · tag F0776 — isolatedProvide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, clinical record review, and facility documentation, the facility staff failed to provide timely diagnostic services to meet the needs of 1 Resident, (#2) in a survey sample of 5 Residents. The findings included: For Resident #2 the facility staff failed to obtain a diagnostic sleep study as ordered by the discharging hospital prior to admission and again ordered by the Nurse Practitioner on 3/6/24 after a hypoxic episode at the facility. Resident #2 was admitted to the facility on [DATE] with diagnoses that included but were not limited to chronic obstructive pulmonary disease, with acute exacerbation, long term use of insulin, fibromyalgia, hyperlipidemia, asthma with acute exacerbation, hypertensive heart disease with heart failure, morbid obesity, OSA (Obstructive Sleep Apnea), type 2 diabetes, acute on chronic combined systolic (congestive) and diastolic (congestive) heart failure. On 5/14/24 a review of the clinical record revealed that Resident #2 had written discharge orders with the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-03-09 · tag F0583 — failed to protect personal privacy — widespreadKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, resident and staff interviews, and record review, the facility failed to ensure 1) staff knocked and waited for permission to enter the rooms of one of two residents (Resident (R)56) reviewed for privacy and 2) six of six residents (R76, R104, R59, R67, R98, and R72) interviewed in the resident group meeting; and 3) that electronic medical records (EMRs) were only accessible by staff members based on their need to know for all 103 facility residents. Findings include: 1. Review of R76's quarterly Minimum Data Set (MDS) with an assessment reference date (ARD) of 12/23/22 revealed she scored 15 out of 15 on the Brief Interview for Mental Status (BIMS), indicating no cognitive impairment. Review of R104's significant change in status MDS with an ARD of 01/03/23 revealed she scored a 15 out of 15 on the BIMS, indicating no cognitive impairment. Review of R59's quarterly MDS with an ARD of 01/27/23 revealed she scored 15 out of 15 on the BIMS, indicating no cognitive impairment. Review of R67's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-03-09 · tag F0565 — failed to support the resident council — patternHonor the resident's right to organize and participate in resident/family groups in the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on resident and staff interviews, record review, and facility policy review, the facility failed to ensure grievances voiced in Resident Council and by six of six residents (R76, R104, R59, R67, R98, and R72) interviewed in the resident group meeting were acted upon in a timely manner and the Grievance Official responded to the resident group's concerns. Findings include: 1. Review of the facility's September 2022 to February 2023 Resident Council Meeting minutes, provided on paper by the Administrator, revealed several concerns were voiced several times over the last six months without evidence of follow-up and/or resolution presented to the Resident Council. These concerns included call bell response time, rooms not being cleaned consistently, and disrespectful treatment by staff. A. The 09/21/22 minutes documented the Administrator and five additional staff attended the meeting along with the resident council president and 12 additional residents. The minutes documented, Reviewed last month's minutes. There was no evidence a review of the prior grievances and their…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-03-09 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, clinical record review, the facility staff failed to ensure medications were available as ordered for one resident (Resident # 91) in a survey sample of 71 residents. This happened on multiple occasions. Findings included: For Resident # 91, the facility staff failed to ensure medications were available as ordered by the physician, Resident # 91's diagnoses included, but were not limited to: Epilepsy, Cerebrovascular Accident, Diabetes and Hypertension Review of the open electronic clinical record was conducted on 3/2/2023-3/9/2023. Review of the clinical record revealed documentation of medications being unavailable on scheduled times of administration. Examples of times medications were unavailable included but were not limited to: 2/3/2023 11:34 eMar - Medication Administration Note (electronic medication administration record) Note Text: Phenobarbital Solution 20 MG/5 ML (20 milligrams/ 5 milliliters) Give 15 ml via PEG (percutaneous Endoscopic Gastrostomy)-Tube every 12 hours for Epilepsy awaiting pharmacy to deliver 2/2/2023 20:28 eMar - Medication…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-03-09 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview, the facility staff failed to 1) label eye drops with an open date for one resident (Resident #515) in a survey sample of 71 residents and 2) failed to secure medications delivered from the pharmacy. The findings include: 1. For Resident #515, the facility failed to label the resident's Dorzolamide eye drops with an open date. On 03/02/2023 at approximately 11:15 AM, a medication cart on north unit was inspected. The inspection found Dorzolamide eye drops (for Resident #515) were not labeled with an open date. On 03/02/2023 at approximately 11:28 AM, an interview was conducted with LPN G. LPN G stated that the eye drops should be labeled and needed to be discarded 30 days after opening. 2. The facility staff failed to secure medications delivered from the pharmacy as evidenced by leaving medications at the nursing station without staff oversight. On 3/3/23 at 8:30 AM, upon the survey team's arrival to the facility it was noted that the pharmacy was delivering medications to the facility. The survey team held the door open for the pharmacy…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-03-09 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, and facility documentation review, the facility staff failed to store, prepare, distribute, and serve food in accordance with professional standards for food safety which have the potential to affect multiple Residents on 2 of 2 nursing units. The findings included: 1. The facility staff failed to label food with the date the item was opened/prepared and/or a use by date. On 2/28/23 at 7:30 AM, a brief initial tour/inspection of the kitchen was conducted with Employee S, a dietary aide. During this tour, the following was noted: In the walk-in refrigerator there was turkey sandwich meat that had been wrapped in cellophane, there was no labeling to indicate when it was opened or to be used by. In the stand-alone refrigerator, there was a bowl of lettuce and another container of tomatoes that were covered but not labeled with a date of when they were prepared or to be used by. In the dry food storage there were two bags of dry pasta that had been opened and were not dated. On 2/28/23 at approximately 7:42 AM, an interview was conducted with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-03-09 · tag F0839 — patternEmploy staff that are licensed, certified, or registered in accordance with state laws.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview and facility documentation review, the facility staff failed to obtain licensure verification after a professional license expired to ensure the license was current for 1 Registered Nurse, (Employee #15) in the survey sample of 25 employees. The findings included: During the survey, reviews of 25 employee records were conducted. The reviews revealed that Employee #15 (an RN) did not have a licensure verification check completed through the Virginia Department of Healthcare Professionals (DHP) Licensure Exchange upon expiration of her professional nursing license on 12-31-21. The facility failed to obtain a renewal certificate of licensure without encumbrances. An interview was conducted with the Human Resource Manager on 3-2-23 at approximately 4:00 p.m. The Human Resource Manager stated that the documents could not be found, and that the facility had nothing further to provide. The facility administration was informed of the findings during an end of day briefing on 3-3-23 at approximately 6:30 p.m. The facility did not present any further information about…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 51 citations
- Potential for harm · D2023-03-09 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, clinical record review, and facility documentation review, the facility staff failed to ensure the Resident's right to a dignified existence for 1 Resident (Resident #47) in a survey sample of 71 Residents. The findings included: For Resident #47, the facility staff failed to maintain dignity and assist Resident #47 with a meal on 3-1-23 resulting in Resident #47 sitting at a table with 2 other Residents observing them eat breakfast as she was unable to feed herself. On 3-1-23 at 8:00 A.M., Surveyor B observed Resident #47 sitting in a communal area on the nursing unit at a table with 3 other residents who were able to feed themselves. The residents were being served breakfast and eating while Resident #47 watched them eat with no meal in front of her. This dining observation was conducted from 8:30 A.M., until 9:35 A.M., when all of the food had been eaten by the other three residents, and Resident #47 had not been served nor assisted with a meal. No staff stayed in the room until 9:34 A.M. On 3-2-23, Resident #47's clinical record was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-03-09 · tag F0553 — failed to let residents help plan their care — isolatedAllow resident to participate in the development and implementation of his or her person-centered plan of care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, clinical record review, and facility documentation the facility staff failed to ensure the Residents right to participate in care planning for 2 Residents (#26 & # 82) in a survey sample of 71 Residents. The findings included: 1. For Resident # 26 the facility staff did not inform of and offer opportunity for RR (Resident Representative) to attend the care plan meetings since February 2022. On 2/28/22 at approximately 9:00 AM, an interview was conducted with Resident #26 who stated that he did not participate in care plan meetings. When asked why he did not participate, he stated he did not know when they were. A review of the clinical record revealed that Resident #26 was not his own RR due to his diagnoses. On 3/2/23 at 2:15 PM an interview was conducted with Employee G who stated that Resident #26 has not attended a care plan meeting in a while. When asked about his Representative attending the care plan meetings, she stated that the facility has been a little lax on getting invitations to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-09 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, staff interview, and facility policy review, the facility failed to maintain an effective housekeeping program to keep the floors free from debris and pests for one of 37 residents (Resident (R) 56) rooms observed in Initial Pool and six of six residents (R76, R104, R59, R67, R98, and R72) interviewed in the resident group meeting. Findings include: 1. Review of R56's undated Profile, found in the Profile tab of the electronic medical record (EMR), revealed she was admitted to the facility on [DATE] with diagnoses including dementia, glaucoma, legal blindness, insomnia, and muscle weakness. Review of R56's significant change in status Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 02/18/23, located in the MDS tab of the EMR, revealed she scored two out of 15 on the Brief Interview for Mental Status (BIMS), indicating severely impaired cognition. R56 had severely impaired vision and was sometimes able to understand others. She did not exhibit any…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-09 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, clinical record review, the facility staff failed ensure freedom from neglect for 1 Resident (#16) in a survey sample of 71 Residents. The findings include: For Resident #16 the facility staff neglected to provide care which resulted in the Resident being left to sit in a Geri chair (medical style recliner) for a prolonged time, which exceeded 9 hours. As a result, Resident #16 developed a deep tissue injury. On 2/28/23 at approximately 9:00 AM, Resident #16 was observed to reside in room [number redacted] and was on droplet precautions as identified by signage on the door. Staff interviews confirmed that Resident #16 was under quarantine for COVID-19. On 2/28/23 at 10:12 AM, Resident #16 was noted to no longer be in room [number redacted] and the signage had been removed from the door alerting to droplet precautions. An interview was conducted with the unit manager/LPN D. The unit manager stated that Resident #16 was being moved back to the room he was in previously, due to his quarantine period had ended at mid-night. On 2/28/23 at approximately…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-09 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, resident interview, staff interview, and clinical record review, the facility staff failed to develop a comprehensive dental care plan for one Resident (Resident #48) in a survey sample of 71 residents. The findings included; For Resident #48, the facility staff failed to include the problems, interventions and goals to address the Resident's ongoing dental care. Resident # 48's most resent MDS (Minimum Data Set) with an Assessment Reference Date of 2-2-23 was coded as a Quarterly assessment. The Brief Interview for Mental Status was coded as 12 out of possible 15 indicating very mild cognitive impairment. On 3-1-23 the Resident was interviewed by Surveyor B. The Resident complained of dental problems and stated he had seen the dentist, and was eating soft food, but wanted to start having regular dental care appointments. The Residents weight history was reviewed and in 6 months the Resident had experienced weight loss, however, not significant, and was stable for 5 months. Dental consult exam notes were reviewed and revealed a Dental doctors orders for;…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-09 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, clinical record review, and facility documentation the facility staff failed to review and revise care plans to include changes in resident care for 2 Residents (#65 and #15) in a survey sample of 71 Residents. The findings included: 1. For Resident #65 the facility staff failed to revise the care plan after a verbal abuse allegation, to include LPN C not being assigned to Resident #65. On 3/2/23 at 12:15 PM Resident #65 was again observed in bed with her privacy curtain closed, an interview was conducted with Resident #65 who stated that on LPN C was rude to her. The Resident explained the incident and stated that the facility had stated that she would not have LPN C as her nurse anymore, however she continued to pull her medications and give them to another nurse to administer, causing Resident #65 to be concerned about her messing with her medications. Resident #65 also stated that when she got a roommate, LPN C was assigned to the roommate. On 3/3/23 a review of the facility investigation revealed the following excerpts: Based on an investigation…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-09 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review and facility documentation review, the facility staff failed to follow standards of nursing practice with regards to following physician orders for one Resident (Resident #16) in a survey sample of 71 Residents. The findings included: For Resident #16 the facility staff failed to provide daily treatment to a pressure wound as ordered by the physician for a period of 11 weeks. Review of the clinical record revealed that on 12/18/22, Resident #16 was seen by the wound care physician. This physician noted that Resident #16 had . a stage 3 pressure wound of the left arm for at least 1 day duration .Dressing Treatment Plan: Primary Dressing(s) Leptospermum honey apply once daily for 30 days; Alginate calcium apply once daily for 30 days Secondary Dressing(s) Gauze Island w/ bdr [with border] apply once daily for 30 days . However, review of the Treatment Administration Record revealed the order by the wound care physician was entered as Cleanse left antecubital space…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-03-09 · tag F0660 — isolatedPlan the resident's discharge to meet the resident's goals and needs.
What the surveyor found here — the official record, unedited, may be distressing
Based on staff interview and clinical record review, the facility failed to develop discharge plans for one Resident (Resident # 113) in a survey sample of 71 Residents. Findings included: Review of the clinical record was conducted on 3/2/2023. Review of the Progress Notes and care plans revealed no documentation of discharge plans for Resident # 113. Review of the Progress Notes revealed that Resident # 113 did not return to the facility after an outing with his wife. Review of the care plan revealed no documentation of discharge plans for Resident # 113. On 3/3/2023 at 12:24 p.m., an interview was conducted with the Social Services Director who stated # 113 did not return to the facility after going on leave with family. The Social Services Director stated that discharge plans should be developed for residents. During the end of day debriefing on 3/3/2023, the facility Administrator and Corporate Nurse Consultant were informed of there findings. No further information was provided.
- Potential for harm · Dcited before2023-03-09 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interview, clinical record review, and facility documentation review, the facility staff failed to provide services to maintain personal hygiene for 1 Resident (#98) in a survey sample of 71 Residents. The Findings included: For Resident #98, the Resident's fingernails were 1/2 inch long with brown hard debris under them. On 3-1-23 the Resident was interviewed, and complained that his nails were too long and stated no one would cut them for him. He stated that staff normally do it when he got bathed, but stated that bathing had not happened lately either. Resident #98 had an annual minimum data set assessment dated [DATE] which coded the Resident with a Brief Interview of Mental Status score of 15 indicating no cognitive impairment. The Resident was incontinent of bladder and bowel, and required one staff assistance for bathing. The document also denoted that the Resident had no aberrant behaviors and did not refuse care. On 3-3-23 Resident #98's activity of daily living care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-09 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review and facility documentation, the facility staff failed to provide needed care and services that are resident centered, according to resident's preferences, goals for care that meet the resident's physical, mental, and psychosocial needs for 2 Resident (#26 & 104) in a survey sample of 71 Residents. The findings include: 1. For Resident #26 the facility staff failed to coordinate care to include a neurology consult for a Resident with epilepsy and traumatic brain injury with a ventriculoperitoneal shunt (a device that drains excess cerebrospinal fluid from the brain to the stomach). Resident #26 has diagnoses that include but are not limited to Diffuse Traumatic Brain injury, concussion, post-concussion syndrome, presence of cerebrospinal fluid drainage device (Ventriculoperitoneal shunt), epilepsy, post traumatic headache, cerebellar ataxia (poor muscle control causing spastic movements) from TBI (Traumatic brain injury) migraines and hypertension. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-03-09 · tag F0687 — failed to care for feet properly — isolatedProvide appropriate foot care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and review and facility policy review, the facility failed to ensure two residents of two residents (Resident (R) 43 and R15) reviewed for podiatry services received services. Findings include: 1. Review of R43's undated admission Record located on his electronic medical record (EMR) revealed he was initially admitted to the facility on [DATE] with multiple diagnosis to include diabetes mellitus and hemiplegia. Review of R43's quarterly Minimum Data Set (MDS) with an assessment reference date (ARD) of 02/13/23 located in the MDS tab of the EMR, revealed R43 scored seven out of 15 on the Brief Interview for Mental Status (BIMS), which indicated R43 was severely cognitively impaired. R43 used wheelchair and was totally dependent for bathing with one staff assistance required and extensive assistance with one staff for personal hygiene. Review of R43's Physician's Orders dated 01/03/23 under Orders tab located on his EMR revealed resident had active orders for podiatrist screen…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-03-09 · tag F0700 — isolatedTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, staff interviews, Food and Drug Administration's (FDA) guidance and facility policy review, the facility failed to demonstrate an indication for use and attempt alternatives prior to installing bed rails (siderails) for one of six residents (Resident (R) 464) reviewed for accidents. Findings include: Review of the FDA's Hospital Bed System Dimensional and Assessment Guidance to Reduce Entrapment, issued 03/10/06, indicated, For 20 years, FDA has received reports in which vulnerable patients have become entrapped in hospital beds while undergoing care and treatment in health care facilities . Patient entrapments may result in deaths and serious injuries . The population most vulnerable to entrapment are elderly patients and residents, especially those who are frail, confused, restless, or who have uncontrolled body movement . Long-term care facilities reported the majority of the entrapments. Review of R464's undated Profile, located in the Profile tab of the electronic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-03-09 · tag F0730 — isolatedObserve each nurse aide's job performance and give regular training.
What the surveyor found here — the official record, unedited, may be distressing
Based on staff interview and facility documentation review, the facility staff failed to complete a performance review of one Certified Nursing Assistant (CNA # 2) of 5 Certified Nursing Assistant's in the survey staff sample. Findings included: On 3/2/2023, a review of five staff inservice education was conducted. Review revealed one employee, CNA (Certified Nursing Assistant) # 2 was hired on 7/28/2020 and terminated on 11/5/2021. An annual performance review was due prior to the termination date of 11/5/2021. An interview was conducted with the Human Resources director who was asked to provide a copy of the annual performance review. During the end of day debriefing on 3/3/2023, the Administrator stated there was no performance review in the employee file for CNA # 2. The Administrator stated performance reviews should be completed annually. No further information was provided.
- Potential for harm · D2023-03-09 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, clinical record review, and facility documentation the facility staff failed to ensure Residents were free of unnecessary psychotropic medications for 2 Residents (#'s 15 &31) in a survey sample of 71 Residents. The findings included: 1. For Resident #15 the facility staff failed to ensure that as needed (PRN) orders for psychotropic drugs are limited to 14 days. On 3/1/23 during clinical record review it was discovered that Resident #15 had an order for PRN Lorazepam (an anti-anxiety medication). The clinical record revealed the following order. 2/9/23 Lorazepam Oral Concentrate 2 MG/ML (Lorazepam) Give 0.25 ml by mouth every 4 hours as needed for Anxiety or Restlessness -Start Date 02/09/2023 [ Note: there is no time frame of 14 days, or a stop date specified for this order] On 3/8/23 an interview was conducted with the acting DON who was asked about PRN anti-anxiety medications needing a stop date. The acting DON replied, there should be a stop date or documentation of the Resident requiring longer therapy and a duration of therapy. On 3/8/23 during the end of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-03-09 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review, and facility documentation review, the facility staff failed to 1) provide influenza vaccines for 1 resident, Resident #465, out of 5 residents reviewed for influenza immunization and 2) facility staff failed to provide a pneumococcal vaccine for 1 resident, Residents #465, out of 5 residents reviewed for pneumococcal immunization. The findings included: 1. The facility staff failed to provide influenza immunization for Resident #465. On 2/28/23, clinical record review was performed and revealed that Resident #465, who was admitted to the facility on [DATE], had no documentation with regard to influenza immunization, to include the resident's current influenza vaccination status, offer to provide immunization against influenza infection, or documentation of resident refusal or medical contraindication. On 2/28/23 at approximately 3:30 PM, an interview was conducted with the Infection Preventionist (IP) who accessed the clinical record for Resident #465 and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-03-09 · tag F0886 — failed to test for COVID-19 as required — isolatedPerform COVID19 testing on residents and staff.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, staff interview, and facility documentation review, the facility staff failed to conduct COVID-19 testing in accordance with the Centers for Disease Control and Prevention (CDC) guidance for 2 residents, Resident #114 and Resident #116, in a sample of 5 Residents reviewed for COVID-19 testing. The findings included: 1. For Resident #114, facility staff failed to conduct COVID-19 testing on 2/13/23 and 2/15/23, following her admission to the facility on 2/13/23. The first COVID-19 test was administered on 2/17/23, four days post-admission. 2. For Resident #116, facility staff failed to conduct COVID-19 testing on 2/13/23 and 2/15/23, following her admission to the facility on 2/13/23. The first COVID-19 test was administered on 2/17/23, four days post-admission. On 2/28/23, a clinical record review was conducted and revealed no evidence of COVID-19 testing until 2/17/23, Day 4 post-admission, for both Resident #114 and Resident #116. The COVID-19 Community Transmissibility Level for the facility was HIGH for the week 2/13/23 through 2/26/23. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-03-09 · tag F0887 — isolatedEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review, and facility documentation review, the facility staff failed to provide COVID-19 immunization for 1 resident, Resident #465, in a survey sample of 5 residents reviewed for COVID-19 immunization. The findings included: The facility staff failed to provide evidence that Resident #465 was offered, educated, and provided/or declined COVID-19 vaccination. On 2/28/23, clinical record review was performed for Resident #465, admitted to the facility on [DATE]. Resident #465 had no documentation with regard to COVID-19 immunization, to include the resident's current COVID-19 vaccination status, offer to provide immunization against COVID-19 infection, or documentation of resident refusal or medical contraindication. On 2/28/23 at approximately 3:30 PM, an interview was conducted with the Infection Preventionist (IP). The IP verified the findings for Resident #465 and stated the COVID-19 immunization status should have been assessed at admission. A facility policy…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-03-09 · tag F0925 — failed to control pests — isolatedMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and staff interview, the facility failed to maintain an effective pest control program for one of 37 residents' (Resident (R) 56) rooms observed in Initial Pool. This failure had the potential to lead to further pest infestation in the facility. Findings include: Review of R56's undated Profile, found in the Profile tab of the electronic medical record (EMR), revealed she was admitted to the facility on [DATE] with diagnoses including dementia, glaucoma, legal blindness, insomnia, and muscle weakness. Review of R56's significant change in status Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 02/18/23, located in the MDS tab of the EMR, revealed she scored two out of 15 on the Brief Interview for Mental Status (BIMS), indicating severely impaired cognition. R56 had severely impaired vision and was sometimes able to understand others. She did not exhibit any behavioral symptoms. Review of R56's comprehensive Care Plan, located in the Care Plan tab…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-02-06 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, resident interview, staff interview, and clinical record review, the facility staff failed to determine if it was safe for one Resident to self-administer nebulized respiratory medication (Resident #110 ) in a sample of 43 residents. The findings include: Resident #110's Diagnoses included; Chronic respiratory failure with hypoxia & hypercapnia, congestive heart failure, cardiac pacemaker, pulmonary heart disease, dementia without behavioral disturbance, and diabetes. On 2-5-2020 at 9:30 a.m., during morning interviews with residents, Resident #110 was visited and found to be in her room with a face mask covering her nose and mouth, receiving an aerosol medication. The medication was being administered through a nebulizer machine. The Resident was talking to the television, or her room mate, it is unknown which, and not inhaling the medication. As the surveyor entered, the Resident began immediately talking to the surveyor and not inhaling her medication. The medication nurse was found by the surveyor in another Resident room administering medications, and had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-02-06 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, clinical record review, facility documentation review, and the facility failed to prevent physical abuse by staff for one resident (Resident #169) in a survey sample of 43 residents. The Findings included: The facility staff pushed Resident #169's back while putting him to bed. Resident #169 was an [AGE] year old. Resident #169's diagnoses included Heart Failure, and Unspecified Dementia without Behavioral Disturbance Resident #169 was sometimes able to understand and be understood by others. Resident #169 expired at the facility on [DATE]. The Minimum Data Set, which was a Quarterly Assessment, with an Assessment Reference Date of [DATE] was reviewed. Resident #169 was coded as requiring the physical assistance of 2 persons for transfers, and utilized a wheelchair for mobility. On [DATE] a review was conducted of facility documentation, revealing a Facility Reported Incident dated [DATE]. An excerpt read, On [DATE] it was reported to me [Administrator - Administration A]…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-02-06 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interview, clinical record review, and facility documentation review, the facility staff failed to implement a care plan for bowel management and incontinence care for 1 resident (Resident #23) in a survey sample of 43 residents. The Findings included: For Resident #23, the facility staff failed to provide toileting in a timely manner for bowel management and incontinence care. Resident #23 was a [AGE] year old. Resident #63's diagnoses included Cerebral Palsy, Congenital Malformations of Musculoskeletal System, Idiopathic Scoliosis, Osteoporosis, Age-Related Nuclear Cataract, Unspecified Eye, Depression and Anxiety. The Quarterly Minimum Data Set, dated [DATE] was reviewed. Resident #23 was coded as having a Brief Interview of Mental Status Score of 15, indicating intact cognition. Resident #23 was also coded as requiring the physical assistance of 2 persons for toileting. Resident #23 was also coded as having range of motion impairment on both of her upper and lower limbs.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-02-06 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interview, clinical record review, and facility documentation review, the facility staff failed to provide timely personal care after episodes of incontinence for 1 resident (Resident #23) in a survey sample of 43 residents. The Findings included: For Resident #23, the facility staff failed to provide personal cleaning in a timely manner after episodes of incontinence. Resident #23 was a [AGE] year old. Resident #63's diagnoses included Cerebral Palsy, Congenital Malformations of Musculoskeletal System, Idiopathic Scoliosis, Osteoporosis, Age-Related Nuclear Cataract, Unspecified Eye, Depression and Anxiety. The Quarterly Minimum Data Set, dated [DATE] was reviewed. Resident #23 was coded as having a Brief Interview of Mental Status Score of 15, indicating intact cognition. Resident #23 was also coded as requiring the physical assistance of 2 persons for toileting. Resident #23 was also coded as having range of motion impairment on both of her upper and lower limbs. Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-02-06 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, and clinical record review, the facility staff failed for one resident (Resident #80) of 43 residents to administer splints to the upper extremities and hands as ordered. The findings include: Resident # 80, a [AGE] year old, was admitted to the facility in 2016. Resident 80's diagnoses included but were not limited to : Gastrostomy, Dysphagia, Dementia, Chronic Obstructive Pulmonary Disease, Diabetes, Hypertension. The most recent Minimum Data Set assessment was a quarterly assessment with an assessment reference date of 1/5/2020. Resident # 80 was coded with a Brief Interview of Mental Status score of 00 indicating severe cognitive impairment and required total assistance of one staff person with activities of daily living including bed mobility except for transfers. The assessment coded Resident # 80 as requiring total assistance of two staff persons for transfers. Resident # 80 was also coded as always incontinent of bowel and bladder. The following observations…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-02-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, clinical record review and facility documentation review, the facility staff failed to provide adequate supervision to prevent elopement for 1 of 43 residents (Resident #168). The Findings included: Resident #168 eloped from the facility after a staff member (the Social Worker - Administration G) held the door open for him to exit the building to sit outside unattended near a driveway and parking lot. Resident #168 was a [AGE] year old who no longer resided at the facility at the time of the survey. Resident #168's diagnoses included Generalized Muscle Weakness, Lack of Coordination, and Cerebral Infarction. Resident #168's niece was his Responsible Party. He did not make independent decisions. The Discharge Minimum Data Set, dated [DATE] was reviewed. Resident #168 was coded as having a Brief Interview of Mental Status Score of 10, indicating moderately impaired cognition. Resident #168 utilized a wheelchair for mobility. On 2/5/20 a review was conducted of facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-02-06 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview the facility staff failed to appropriately label and store medications and biologicals for 1 of 4 units The findings include: For Medication room on the 300 Hall the facility staff failed to lock the narcotic box inside of the medication refrigerator and inside of the refrigerator was an opened half used multi-use vial of Tubersol (a biological used to test for Tuberculosis) with no date opened or date to discard on label. On 2/5/2020 at 12:45 PM during Medication Storage Task, the medication room on the 300 hallway was inspected. Accompanying the Surveyor was LPN A. The medication room door was properly locked and the LPN used her keys to enter the room. The refrigerator was not locked but there was a narcotic box attached to the inside the refrigerator that had a lock on it. However, the narcotic box that was attached inside the refrigerator was left unlocked. The surveyor was able to open the narcotic box unassisted. Inside the Narcotic box was Marinol (gel capsule of THC the man-made form of the active substance in cannabis) and Lorazepam…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-02-06 · tag F0804 — failed to serve food at safe, palatable temperature — isolatedEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, Resident Council meeting, and two Resident interviews, the facility failed to ensure food was served at a palatable temperature for 2 of 43 residents (Resident #32 and #49). The findings included: On 2-4-2020 during the initial tour of the facility, Resident's #32, and #49 were interviewed. They were room mates, and both stated the only complaint they had regarding their care was that meals were served after they had become cold. Clinical records were reviewed for both Residents and they were both found to have a Brief Interview for Mental Status (BIMS) score of 15 points, out of a possible 15 points, indicating, no cognitive impairment. On 2-5-2020, the breakfast meal observation was conducted at 9:15 a.m. Residents #32, and #49 were observed and interviewed. Both Residents were in their rooms and both had eggs delivered to them while the surveyor was in the hallway just minutes before entering the room. Both Residents complained of cold food, and neither of them ate the meal. They stated that this had happened a lot lately, and getting the food reheated was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-02-06 · tag F0806 — failed to honor food preferences — isolatedEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on Resident interview, facility documentation, and clinical record review the facility staff failed to ensure the resident received food that accommodates resident preferences, for 1 Resident (#32) in a survey sample of 43 Residents. The findings include: On 2-4-2020 during the initial tour of the facility, Resident's #32, and #49 were interviewed. They were room mates. Resident #32 stated that she would request soup at meal time, and the staff always told her there was no soup, even when her room mate received it. Resident #49 supported that statement. Resident #49 went on to say that her room mate loved all soups, and that just the day before she had received tomato soup and her room mate Resident #32 had requested the same, and staff told her there was no more soup. Both Residents stated this happened on almost every occasion, and Resident #32 stated that she could not understand how they would not let her have soup. The facility listed soups on their posted and reviewed menus frequently. Clinical records were reviewed for both Residents and they were both found to have a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-02-06 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, facility document review, clinical record review, and staff interview, the facility staff failed to implement an effective infection control program for two Residents (Resident #36, & #80) in a survey sample of 43 residents. The findings included: 1. For Resident #36 the facility failed to keep an enteral feeding pump clean, which was encrusted with a tan substance resembling dried enteral feeding liquid, and failed to remove and discard a visibly soiled clear plastic bag with brown watery liquid in it, and a tan smeared dried substance on the outside of the bag. On 2-5-2020 at 10:30 a.m. Resident #36 was observed, and his enteral feeding pump was observed on and infusing. The feeding pump was encrusted on the top and sides with a tan substance resembling dried enteral feeding liquid. Hanging from the pole, which the pump was affixed to, was a visibly soiled gallon sized clear plastic bag. The bag was hanging behind, and touching, the graduated bag containing the feeding formula. The clear…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2018-04-27 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview and facility documentation review the facility staff failed follow professional standards for food service safety related to hand washing between changing gloves and touching face with gloved hands. The findings included: On 4/25/18 at 12:30 while observing tray line preparation Employee D changed gloves three times without washing hands after taking off soiled gloves, also on 4/2518 during tray line observation Employee E touched her face with gloved hands and did not wash hands and change gloves. On 4/26/18 during interview with Employee C (Dietary Manager) she stated that it was an expectation that when soiled gloves are removed hands are to be washed prior to donning clean gloves, she also stated that it was an expectation that employees not touch their faces with gloves on and if they do they need to change gloves and wash hands before continuing with food preparation. The Administrator provided a written copy of the hand washing policy that stated Frequent and thorough hand washing is a major importance in preventing the spread of germs.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2018-04-27 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, Resident interview, staff interview, facility document review, clinical record review, and in the course of a complaint investigation, the facility staff failed to maintain peritoneal dialysis (PD) in a manner to prevent the spread of infection for 1 resident (Resident #308) in a survey sample of 28 residents. 1. For Resident #308, the facility staff contaminated the PD exchange during multiple steps on the 4-26-18 exchange observation. 2. The facility staff failed to ensure the ice machine on 2 of 2 units had an air gap to prevent backflow of contaminated water. The Findings included: Resident #308 was admitted previously to the facility on [DATE], after amputation surgery of her left foot. The Resident was discharged home from the facility on 3-14-18. The Resident was readmitted after further amputation surgeries on 4-19-18 with the diagnoses of, but not limited to; hypertension, heart disease, chronic kidney disease with peritoneal dialysis, bilateral below the knee amputations, insulin…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2018-04-27 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, facility documentation review, clinical record review, and in the course of a complaint, the facility staff failed to notify the doctor of a serious weight gain for one Resident (Resident #308) of 28 residents in the survey sample. For Resident #308 the facility staff did not notify the doctor of weight gain as was ordered for a dialysis patient on more than one occasion. The findings included: Resident #308 was admitted previously to the facility on [DATE], after amputation surgery of her left foot. The Resident was discharged home from the facility on 3-14-18. The Resident was readmitted after further amputation surgeries on 4-19-18 with the diagnoses of, but not limited to; hypertension, heart disease, chronic kidney disease with peritoneal dialysis, bilateral below the knee amputations, insulin dependant diabetes, glaucoma, and asthma. The most recent Minimum Data Set (MDS) for this admission was a quarterly assessment with an Assessment Reference…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2018-04-27 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, facility documentation review, and clinical record review, the facility staff failed, for 1 resident (Resident #31) of the survey sample of 23 residents, to ensure personal privacy. For Resident #31, the facility staff failed to knock on the door, announce themselves, and ask permission prior to entering the room. The Findings included: Resident #31 was a [AGE] year old who was admitted to the facility on [DATE]. Resident #31's diagnoses included Diabetes Mellitus Type 2, Urinary Tract Infection, Peripheral Vascular Disease, Chronic Atrial Fibrillation, Overactive Bladder, and Gastro-Esophageal Reflux Disease. The Minimum Data Set, which was a Quarterly Assessment with a an Assessment Reference Date of 2/13/18, coded Resident #31 with a Brief Interview of Mental Status Score of 15, indication that he was cognitively intact. On 4/26/18 at 9:10 A.M., an interview was conducted with Resident #31 in his bedroom. He was sitting up in a Geri chair. His right leg was elevated, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2018-04-27 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident and family interview, and facility and clinical documentation, the facility failed to maintain a clean and homelike environment. 1. For Resident #61, the room and bathroom needed cleaning and tiles replaced. 2. For Resident # 15, the facility staff failed to ensure that the room was free of a strong pervasive odor. The findings included: 1. On 4/24/18 at approximately 6:45 PM, during the initial tour, Resident #61's daughter was in the room. She expressed concerns over the cleanliness of the facility. She pointed out two smears of dark material on the bedside table, which she stated was food. She stated, It has been there for months and I refuse to clean it. She also pointed out in the corner of the room, near the TV, a crack in the wall which was stuffed with what looked like paper. In addition, the toilet area (around the commode) were dark, stained areas, possibly rust and mildew. On 04/27/18 at 10:46 AM, A walk through with the Maintenance Director was conducted. He was shown…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2018-04-27 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, clinical record review and facility documentation review the facility staff failed for 2 residents (Resident #4 and #262) in a survey sample of 28 residents to implement the abuse policy. An allegation of abuse was made by Resident #262 regarding Resident #4. The allegation was not reported to the Administration or to the State Agency. The findings included: Resident #4, a [AGE] year old, was admitted to the facility on [DATE]. Diagnoses included colon cancer, hypertension, cerebrovascular disease, depression, reflux, dementia, and schizophrenia. The most recent Minimum Data Set assessment was a quarterly assessment with an assessment reference date of 1/11/18. Resident #4 was coded with a Brief Interview of Mental Status score of 4 indicating severe cognitive impairment and required extensive assistance with activities of daily living. Resident #4 was observed sitting in his wheel chair eating breakfast in his room on 4/25/18. He had no complaints at the time. Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2018-04-27 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, clinical record review and facility documentation review the facility staff failed for 2 residents (Resident #4 and #262) in a survey sample of 28 residents to report an allegation of abuse to facility administration or to the state agency. An allegation of abuse was made by Resident #262 regarding Resident #4. The allegation was not reported to the Administration or to the State Agency. The findings included: Resident #4, a [AGE] year old, was admitted to the facility on [DATE]. Diagnoses included colon cancer, hypertension, cerebrovascular disease, depression, reflux, dementia, and schizophrenia. The most recent Minimum Data Set assessment was a quarterly assessment with an assessment reference date of 1/11/18. Resident #4 was coded with a Brief Interview of Mental Status score of 4 indicating severe cognitive impairment and required extensive assistance with activities of daily living. Resident #4 was observed sitting in his wheel chair eating breakfast in his room on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2018-04-27 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. Resident #61's care plan did not contain information regarding his left sided neglect from a previous stroke affecting his communication. Resident #61 was admitted to the facility 3/16/16. Diagnoses included, but not limited to, dementia, stroke, diabetes and aphasia. Resident #61's most recent MDS (minimum data set) with an ARD (assessment reference date) of 3/13/18 was coded as an annual assessment. Resident #61 was coded as having a BIMS (brief interview of mental status) of 5 out of a possible 15 or severe cognitive impairment. Resident #61 was coded as requiring extensive to total assistance of one to two staff members to perform activities of daily living. On 4/24/18 at approximately:10 PM during the facility tour, the resident was observed in his bed with his daughter nearby. While speaking to the resident, the daughter stated, He has left side neglect from his stroke and will not recognize anyone from his left side, you have to come around to his right. This was done and the resident maintained eye…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2018-04-27 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility documentation review, and clinical record review, the facility staff failed to follow the professional standards of quality for medication and treatment administration for two Residents (Residents # 8 and # 407) in a survey sample of 28 Residents. 1. For Resident # 8, the facility staff failed to administer medications as ordered by the physician. 2. For Resident #407, Facility staff administered Oxygen without a Physician's order. Findings included: 1. For Resident # 8, the facility staff failed to administer medications as ordered by the physician. Resident # 8 was a [AGE] year-old male who was admitted to the facility on [DATE] with diagnoses of but not limited to: Hypertensive Heart Disease, Diabetes, End Stage Renal Disease, Hypotension, Anxiety, Bacteremia, Hyperkalemia, Pneumonia, Hyperlipidemia, and Dyspnea. The most recent Minimum Data Set (MDS) was a Quarterly Assessment with an Assessment Reference Date (ARD) of [DATE]. The MDS coded Resident # 8 with a BIMS (Brief…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2018-04-27 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, family interview, staff interview, and clinical record review the facility staff failed to provide Activity of Daily Living (ADL) assistance for 1 resident (Resident #258) of 28 residents in the survey sample. For Resident #258, facility staff failed to provide feeding assistance. The finding included: Resident #258, a [AGE] year old, was admitted to the facility on [DATE]. Diagnoses included multiple myeloma, dysphagia, hypertension, anemia, and critical illness myopathy (muscle weakness). Resident #258 was new to the facility and did not have a Minimum Data Set completed. Her care plan documented that she was able to make basic care decisions and express care preferences. Resident #258's family was interviewed on 4/24/18 at 7:30 p.m. The family was concerned that the facility staff did not assist the resident during meal time. They stated they helped her when the visited. They stated that the resident had just come to the facility from the hospital where she had been…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2018-04-27 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, facility documentation review and clinical record review, the facility staff failed to provide peritoneal dialysis services to maintain the highest practicable well being for one Resident (Resident #308) of 28 residents in the survey sample. Resident #308 did not receive peritoneal dialysis services to maintain her highest practicable wellbeing. The findings included: Resident #308 was admitted previously to the facility on [DATE], after amputation surgery of her left foot. The Resident was discharged home from the facility on 3-14-18. The Resident was readmitted after further amputation surgeries on 4-19-18 with the diagnoses of, but not limited to; hypertension, heart disease, chronic kidney disease with peritoneal dialysis, bilateral below the knee amputations, insulin dependant diabetes, glaucoma, and asthma. The most recent Minimum Data Set (MDS) for this admission was a quarterly assessment with an Assessment Reference Date (ARD) of 3-5-18, from…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2018-04-27 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, facility document review, and clinical record review the facility staff failed to prevent a decrease in range of motion, for one resident (Resident #34) of 28 residents in the survey sample. Resident #34 was never observed wearing any protective hand device to prevent the formation of contractures, and loss of range of motion. The findings included: Resident #34 was initially admitted to the facility on [DATE], and readmitted on [DATE]. Diagnoses included; multiple sclerosis, gastrostomy tube for feeding, failure to thrive, aphasia, depression, anxiety, and contractures. Resident #34's most recent Minimum Data Set assessment was a quarterly assessment with an assessment reference date of 2-20-18. Resident #34 was coded with a Brief Interview of Mental Status score of unable to complete due to severe cognitive impairment. The Resident was totally dependant on 1 to 2 staff members for all activities of daily living, such as bed mobility, toileting, bathing, and dressing.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2018-04-27 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, clinical record review, and facility documentation review, the facility staff failed to administer tube feeding per professional standards for 1 resident (Resident #34) in the survey sample of 28 residents. Facility staff failed to maintain Resident #34's head of bed elevated to prevent aspiration of tube feeding. The Findings included: Resident #34 was initially admitted to the facility on [DATE], and readmitted on [DATE]. Diagnoses included; multiple sclerosis, gastrostomy tube for feeding, failure to thrive, aphasia, depression, anxiety, and contractures. Resident #34's most recent Minimum Data Set assessment was a quarterly assessment with an assessment reference date of 2-20-18. Resident #34 was coded with a Brief Interview of Mental Status score of unable to complete due to severe cognitive impairment. The Resident was totally dependant on 1 to 2 staff members for all activities of daily living, such as bed mobility, toileting, bathing, and dressing. Resident #34 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2018-04-27 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, clinical record review and facility documentation review, the facility staff failed for 1 resident (Resident #257) of 28 residents in the survey sample to provide respiratory care in the manner to prevent the spread of infection. For Resident #257, the tubing to the nebulizer machine was on the floor and a used sterile catheter used for bronchial suctioning was kept for reuse in an open plastic bag. The findings included: Resident #257 was admitted to the facility on [DATE]. Diagnoses included dysphagia, Pressure ulcer, Chronic Obstructive Pulmonary Disease, tracheostomy, feeding tube, catheter, and pulmonary fibrosis. As Resident #257 was new to the facility, a Minimum Data Set assessment had not been completed. Resident #257 had impaired communication and cognition. On 4/26/18 at 3:35 p.m., Resident #257 was observed lying in bed. The nebulizer machine was in the drawer of the bedside table. The tubing to the nebulizer machine was lying on the floor. There was a bedside…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2018-04-27 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, and clinical record review the facility staff failed to provide pain management for 1 resident (Resident #258) of 28 residents in the survey sample. For Resident #258, facility staff failed to provide physician ordered fentanyl patch for pain management. The finding included: Resident #258, a [AGE] year old, was admitted to the facility on [DATE]. Diagnoses included multiple myeloma (cancer), dysphagia, hypertension, anemia, and critical illness myopathy (muscle weakness). Resident #258 was new to the facility and did not have a Minimum Data Set completed. Her care plan documented that she was able to make basic care decisions and express care preferences. On 4/25/18 at 8:15 a.m., Resident #258 was observed in bed with her eyes closed. The skilled nursing note dated 4/24/18 read (Resident #258) is receiving skilled acre services for rehabilitation therapies scheduled at least 5 days/ week, daily assessment and management of pain, . Resident #258 had the following physician…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2018-04-27 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, facility documentation review, clinical record review, and in the course of a complaint, the facility staff failed to provide peritoneal dialysis services consistent with professional standards of practice, the comprehensive care plan, and the Resident's goals and preferences for one Resident (Resident #308) of 28 residents in the survey sample. Resident #308 did not receive peritoneal dialysis consistent with professional standards of practice. The findings included: Resident #308 was admitted previously to the facility on [DATE], after amputation surgery of her left foot. The Resident was discharged home from the facility on 3-14-18. The Resident was readmitted after further amputation surgeries on 4-19-18 with the diagnoses of, but not limited to; hypertension, heart disease, chronic kidney disease with peritoneal dialysis, bilateral below the knee amputations, insulin dependant diabetes, glaucoma, and asthma. The most recent Minimum Data Set (MDS)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2018-04-27 · tag F0726 — failed to have competent, trained nursing staff — isolatedEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, Resident interview, staff interview, facility documentation review, clinical record review, and in the course of a complaint investigation, the facility failed to ensure competent nursing staff to provide peritoneal dialysis (PD) services for one Resident (Resident #308) in a survey sample of 28 residents. The Facility failed to provide competent nursing staff for Resident #308's peritoneal dialysis care needs. The findings included; Resident #308 was admitted previously to the facility on [DATE], after amputation surgery of her left foot. The Resident was discharged home from the facility on 3-14-18. The Resident was readmitted after further amputation surgeries on 4-19-18 with the diagnoses of, but not limited to; hypertension, heart disease, chronic kidney disease with peritoneal dialysis, bilateral below the knee amputations, insulin dependant diabetes, glaucoma, and asthma. The most recent Minimum Data Set (MDS) for this admission was a quarterly assessment with an Assessment Reference…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2018-04-27 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, and clinical record review the facility staff failed to ensure for 1 resident (Resident #258) of 28 residents in the survey sample that medication was available for administration. For Resident #258, physician ordered fentanyl patch was not administered because it had not been delivered by the pharmacy. The finding included: Resident #258, a [AGE] year old, was admitted to the facility on [DATE]. Diagnoses included multiple myeloma (cancer), dysphagia, hypertension, anemia, and critical illness myopathy (muscle weakness). Resident #258 was new to the facility and did not have a Minimum Data Set completed. Her care plan documented that she was able to make basic care decisions and express care preferences. On 4/25/18 at 8:15 a.m., Resident #258 was observed in bed with her eyes closed. The skilled nursing note dated 4/24/18 read (Resident #258) is receiving skilled acre services for rehabilitation therapies scheduled at least 5 days/ week, daily assessment and management of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2018-04-27 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility documentation review, and clinical record review, the facility staff failed to ensure one resident (Resident # 8) in a survey sample of 28 residents was free from significant medication errors. For Resident # 8, the facility staff failed to administer insulin as prescribed by the physician. Findings included: Resident # 8 was a [AGE] year-old male who was admitted to the facility on [DATE] with diagnoses of but not limited to: Hypertensive Heart Disease, Diabetes, End Stage Renal Disease, Hypotension, Anxiety , Bacteremia, Hyperkalemia, Pneumonia, Hyperlipidemia, and Dyspnea The most recent Minimum Data Set (MDS) was a Quarterly Assessment with an Assessment Reference Date (ARD) of 4/17/2018. The MDS coded Resident # 8 with a BIMS (Brief Interview for Mental Status) of 15/15 indicating no cognitive impairment; the resident required extensive assistance of 1-2 staff persons with Activities of Daily Living except required supervision and set up for eating; and coded as frequently…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2023-03-09 · tag F0577 — widespreadAllow residents to easily view the nursing home's survey results and communicate with advocate agencies.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and staff interview, the facility staff failed to have the most recent survey readily accessible. One of one survey report binder was missing the survey ending 12/08/2022. The findings include: On 03/02/2023 at approximately 5:15 PM, the survey report binder located in the front lobby of the facility was reviewed. The review showed that the survey binder was missing the survey ending 12/08/2022. The facility was informed during an end of day meeting on 03/02/2023 during which the administrator stated that the binder in the lobby was the only one in the building.
- No harm found · B2023-03-09 · tag F0732 — patternPost nurse staffing information every day.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, staff interview and facility documentation review, the facility staff failed to post the daily nurse staffing. Findings included: During the initial tour of the facility on 2/28/2023 at 7:30 a.m., there was an observation of the daily posting on the ledge in the lobby had the date of 2-1 listed. On 3/2/2023, during the end of day debriefing, the facility Administrator and Director of Nursing were informed of the findings of no posting since February 1, 2023. The Administrator stated the Nurse Staffing should be posted daily. No further information was provided.
- No harm found · Bcited before2020-02-06 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, family interview, resident interview and staff interview, the facility staff failed for 1 resident (Resident # 37) of 43 residents to provide a clean, comfortable, home-like environment. The findings included: 1. For Resident # 37, the facility staff failed to maintain a clean and homelike environment as evidenced by two large bags of empty soda cans stored at the entrance into the room. Resident # 37 was admitted to the facility in 2016. Resident # 37's diagnoses included but were not limited to: dementia, hemiplegia and hemiparesis, Cardiovascular Accident (stroke), Diabetes and Major Depressive Disorder. On 2/4/2020 at approximately 7:20 PM during the initial tour, two large trash bags filled with empty soda cans were observed at the entrance in the room shared with roommate. On 2/4/2020 at 7:22 PM, an interview was conducted with a family member of Resident # 37 who stated they were upset that trash bags full of empty soda cans were stored at the entrance into the room. The family member stated Resident # 37 complained to them about the bags. Resident # 37…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2018-04-27 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility documentation review and clinical record review, the facility staff failed to ensure a comprehensive care plan was reviewed and revised after each MDS quarterly or MDS comprehensive assessment for one resident ( Resident # 8) in a survey sample of 28 residents. There were multiple areas in the comprehensive care plan that were not reviewed. For Resident # 8, the facility staff did not review the care plan after the MDS Quarterly assessment on 10/15/17. Findings included: Resident # 8 was a [AGE] year-old male who was admitted to the facility on [DATE] with diagnoses of but not limited to: Hypertensive Heart Disease, Diabetes, End Stage Renal Disease, Hypotension, Anxiety , Bacteremia, Hyperkalemia, Pneumonia, Hyperlipidemia, and Dyspnea. The most recent Minimum Data Set (MDS) was a Quarterly Assessment with an Assessment Reference Date (ARD) of 4/17/2018. The MDS coded Resident # 8 with a BIMS (Brief Interview for Mental Status) of 15/15 indicating no cognitive impairment;…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to COMMONWEALTH CARE OF ROANOKE — 12 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 3.6 | -2.6 vs chain |
| Health inspection | 1 of 5 | 3.3 | -2.3 vs chain |
| Staffing | 1 of 5 | 2.7 | -1.7 vs chain |
| Quality measures | 3 of 5 | 4.2 | -1.2 vs chain |
The other 11 homes this chain runs (chain average 3.6★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| YACOVONE, TODD | Individual | W-2 MANAGING EMPLOYEE | since 09/19/2018 |
| ALESANTRINO, JOE | Individual | CORPORATE OFFICER | since 06/01/2019 |
| PETRINE, DEBORAH | Individual | CORPORATE OFFICER | since 12/16/2005 |
| TUCKER, DAVID | Individual | CORPORATE OFFICER | since 07/01/2007 |
| COMMONWEALTH CARE OF ROANOKE INC | Organization | OPERATIONAL/MANAGERIAL CONTROL | since 01/24/2005 |
The source lists no ownership percentage for any party here — PECOS records a share only for equity interests, not for board or management roles.
1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $696K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in VA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Virginia Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 495085. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2023-03-09, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.