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Lake Forest Senior Living At Mountain Home

300 Good Samaritan Drive, Mountain Home, AR 72653 · For profit - Limited Liability company · 70 certified beds · (870) 706-6525 Medicare & Medicaid certified

Call the home — (870) 706-6525 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citation — no harm found (F0607) — cited Jun 2025
Insights

This home’s record is mixed — some reassuring signs, some worth asking about.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • no federal fines or payment denials on record
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • a high number of inspection citations overall (22) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its payroll-based staffing rating is low (2/5)
  • about 18% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 3 of 5

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1422 Highway 62 W · (870) 424-6634 · Call to confirm hours
Pharmacy
400 S College St · (870) 425-5145 · Call to confirm hours
Grocery
216 E 9th St · (870) 425-3759 · Call to confirm hours
Park
1832 Rossi Rd · (870) 421-9100 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 3 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 4 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating4★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased15.7%9.5%15.4%typical
Long-stay residents who lose too much weight3.5%4.3%5.4%better
Long-stay residents with a catheter left in their bladder0.7%0.6%0.9%better
Long-stay residents with a urinary tract infection0.7%1.2%2.0%better
Long-stay residents with depressive symptoms21.3%1.4%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury2.1%3.9%3.3%better
Long-stay residents whose ability to walk worsened25.5%10.1%16.1%worse
Long-stay residents on antianxiety or hypnotic medication15.7%21.7%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%96.1%95.3%typical
Long-stay residents with pressure ulcers3.2%4.2%4.7%better
Long-stay residents with worsening bladder/bowel control28.1%13.5%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table6.4%10.9%17.1%better
Short-stay residents who newly got an antipsychotic medication3.1%1.3%1.4%worse
Short-stay residents given the seasonal flu vaccine87.6%77.7%79.4%better
Short-stay residents rehospitalized after admission24.2%24.1%22.6%typical
Short-stay residents with an outpatient ER visit14.2%12.5%12.0%worse
Long-stay hospitalizations per 1,000 resident days2.492.011.67worse
Long-stay outpatient ER visits per 1,000 resident days2.782.131.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

57.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 161 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

57.9%U.S. median 51.5%
Got home and stayed home
11.0%U.S. median 10.7%
Went back to hospital
61.4%U.S. median 56.6%
Met the expected recovery
0.42U.S. median 0.31
Therapy hours / resident / day
0.14hours / resident / day
Physical therapy
0.20hours / resident / day
Occupational therapy
0.09hours / resident / day
Speech therapy

Met the expected recovery: 61.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 70 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.42 therapist hours per resident per day in 2026Q1 — more than 72% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 12% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF57.9%CMS range 50.2–64.651.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.0%CMS range 7.9–15.110.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge61.4%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge68.6%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge51.4%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened3.7%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization5.7%CMS range 3.0–10.97.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.791.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.42
RN hours/ resident / day
1.00
LPN hours/ resident / day
2.49
Aide hours/ resident / day
3.91
Total nurse hours/ resident / day
0.22
RN hoursweekends
Total nursing turnover
RN turnover

How full it usually is: this home is certified for 70 beds and averages 49.6 residents a day — about 71% occupied, or roughly 20 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.91 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.42 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.49 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.51 hrs/resident/day on weekends vs 4.07 on weekdays — 14% thinner on weekends. RN hours go from 0.50 to 0.22 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

0
deficiencies at the latest standard inspection (2025-08-20)
8
at the previous standard inspection (2024-05-08)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

22 citations, most serious first. The 10 most serious are shown; the remaining 12 are one tap away and print in full.

  • Potential for harm · E2025-06-27 · tag F0607 — failed to have anti-abuse policies — pattern
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, interview, and facility policy review, the facility failed to ensure an abuse policy was implemented and monitored that included a training program regarding abuse prevention required to be provided to staff, potentially affecting all residents that resided in the facility. The findings include: A review of the [City and State name] Success Center Transcript Report, received via email from previous management on 06/27/2025 at 11:13 AM, revealed the facility had 26 current staff members who either did not have documented abuse training or had not had documented abuse/neglect training since 08/02/2024, when the current management was put into place. A review of the [City and State name] Success Center Transcript report revealed the following staff members had not had any documented abuse training since February of 2024; the Environmental Supervisor - 02/26/2024, the Activity Manager - 02/06/2024, the Activity Supervisor - 02/01/2024, Recreation Aide #20 - 02/04/2024, the Chaplin - 02/12/2024, Laundry #1 - 02/05/2024, Certified Nursing Assistant (CNA) #2 -…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-06-27 · tag F0947 — failed to train nurse aides adequately — pattern
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on facility record review, interviews, and policy review, the facility failed to ensure direct care staff were trained annually for Abuse/Neglect prevention and required in-service training for nurse aides, which potentially affected all residents that resided in the facility. The findings include: A review of the [City and State name] Success Center Transcript Report, received via email from the previous management, on 06/27/2025 at 11:13 AM, revealed the facility had six current Certified Nursing Assistants (CNAs) who had not had documented abuse neglect training since the new management started 08/02/2025. The following are CNA ' s who had no training in over a year with the last documented training date: CNA #2 - 02/11/2024, CNA #3 02/15/2024, CNA #17 - 04/01/2024, CNA #22 - 05/07/2024, Restorative Nursing Assistant #12 - 03/08/2024, and Recreation Aide #20 - 02/04/2024. During an interview on 06/26/2025 at 4:09 PM, the Director of Nursing (DON) provided a training document titled General Orientation for 2024, dated 12/18/2024, that included elder abuse as part of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-05-08 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure the kitchen and kitchen equipment were maintained in clean condition; and failed to ensure food items were sealed, labeled, and dated; The failed to ensure expired food and supplements were removed to prevent the potential for food borne illness; and the facility failed to ensure staff performed hand hygiene during meal service for 5 (Resident #3, 20, 24, 25 and 29) of 5 residents observed during the 11:30 AM meal service for infection prevention and control. This failed practice had the potential to affect all 32 residents that receive their meals from the facilities kitchen. The findings are: On 05/06/2024 09:14 AM, the Nurse's Kitchen near the common day area was assessed with Licensed Practical Nurse (LPN) #5. There were 2-32-ounce containers of Vanilla Med Plus (no sugar added) with a best if used by date of April 20, 2024, in the side door. There was 1-32-ounce Butter Pecan Nutritional Drink with a best if used by date of May 4, 2024, in the side door. On 05/06/2024 at 09:16 AM, Licensed Practical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-08 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure nurse coverage on 11-26-2023 on the 6:00 PM to 11:59 PM shift as evidenced by the shift report. The lack of coverage had the potential to affect all residents during the shift, that are dependent on the nurse for their care. The findings are: 1. 05/06/24 at 2:28 PM, staffing days in question 11/25 Saturday (SA); 11/26 Sunday (SU); 12/09 (SA); 12/10 (SU); 12/17 (SU); and 12/23 (SA) 2. On 05/06/24 at 1:26 PM, the Administrator provided 24-hour shifts reports. The date of 11/26/2024 showed no nurse coverage. 3. On 05/08/2024 at 10:20 AM, the Surveyor asked Certified Nursing Assistance (CAN) #6 if she thought there were enough staff to cover the care for the residents, to which she replied yes, and they're still hiring. 4. On 05/08/2024 at 10:28 AM, the Surveyor asked the Director of Nursing (DON) if she thought there was enough coverage to care for all the residents. She assured me they had enough coverage to care for all the residents. 5. On 05/06/2024 at 2:28 PM, the Administrator said, Shifts Report…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-08 · tag F0760 — failed to prevent significant medication errors — pattern
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Surveyor: [NAME], [NAME] Based on observations, interviews, record review, facility document review, and facility policy review the facility failed to ensure a resident received all doses of a physician ordered antibiotic for 1 (Resident #9) of 9 residents reviewed for medication administration. Findings include: A review of a facility policy titled, Medication: Administration Including Scheduling and Medication Aides- R/S, LTC, with a reviewed/revised date of 03/29/2024, indicated, Purpose . To administer medications correctly and in a timely manner page 2 of 8 Medication Errors An incident will be completed for all medication errors. Page 6 of 8 8. Administer medications within at least 60 minutes on each side of ordered time, . 10. Document that the medication was given as soon as possible after administration. A review of the Medication Administration Competency Checklist Clinical Skill Checklist, indicated the facility performed a competency check on Licensed Practical Nurse (LPN) # 1 on 03/01/2024. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-08 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure expired medications and supplies were disposed of; and the facility failed to ensure medications and wound treatment supplies were stored and contained safely to prevent the accidental ingestion and or injury. The findings are: A review of a facility policy titled, Medications: Acquisition Receiving Dispensing and Storage, dated 3/29/2024, revealed, Purpose: to ensure that medications are stored according to manufacturers' recommendations. Medications will be stored in a locked medication cart, drawer or cupboard. Only the person passing medications and the director of nursing services and/or designee will be permitted to have access to the keys to the medication storage areas. The location will routinely check for expired medications and necessary disposal will be done in accordance with state/pharmacy regulations. All medications will be stored in accordance with manufacturers' recommendations. On 05/05/2024 at 2:49 PM, surveyor observed the following sitting on the top of a dresser in Resident #16's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-08 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and facility policy review, it was determined the facility failed to ensure staff performed hand hygiene during meal service for 5 (Resident #3, 20, 24, 25 and 29) of 5 residents observed during the 11:30 AM meal service for infection prevention and control and failed to ensure staff donned appropriate PPE during resident medication administration for 1 (Resident #9) of 9 residents observed during medication administration. This failed practice had the potential to affect all residents in the facility who received meals from the dietary department and all residents receiving medication. Findings include: A review of a facility policy titled, Hand hygiene - Enterprise with a review/revised date of 03/29/2022 described a Patient Zone as a concept related to the 'geographical' visualization of key moments for hand hygiene. It contains the patient and their immediate surroundings. and the Health-care Zone as a concept related to 'geographical' visualization of key moments for hand…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-08 · tag F0882 — pattern
    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to assure a certified Infection Control Preventionist (ICP) was employed and available at least 20 hours a week, to establish and maintain the infection prevention program to help prevent the development and transmission of communicable diseases and infections. The findings are: Review of a facility policy titled, Infection Prevention and Control Program, All Service Lines, dated 10/30/2023, revealed, Purpose: To establish and maintain an infection prevention and control program designed to provide a safe, sanitary, and conformable environment, and to help prevent the development and transmission of communicable diseases and infections. Infection Preventionist: The individual designated by the Skilled Nursing facility (SNF) to be responsible for the Infection Prevention and Control Program. The Skilled Nursing Facility has designated at least one individual as the Infection Preventionist, who is responsible for the facility's Infection Prevention and Control Program. A review of the Nursing Home Infection Preventionist…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-08 · tag F0908 — failed to keep essential equipment working — pattern
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure kitchen equipment was clean and in good working order to prevent the spread of infection and food borne illnesses. This failed practice had the potential to affect 32 residents that receive their meals, from the facilities kitchen. The findings are: The following observation were made: 1. On 05/05/2024 at 10:30 AM, a rolling storage shelf had two stock pots full of old oil and food particles. 2. On 05/05/2024 at 10:32 AM, a double door handled oven covered in old grease and sticky. The floor between it and the stove has a layer of dark substance. 3. On 05/05/2024 at 10:33 AM, the stove has a pot cooking with a spoon used for stirring set on the stove top that is greasy and covered in food crumbs. 4. On 05/05/2024 at 10:40 AM, three metal tables are lined up together in the middle of the kitchen. The bottom shelves store metal dishes that have grease and dust on them. There is nothing to cover the dishes while stored. 5. On 05/05/2024 at 10:44 AM, a rolling warming plate container is covered with food…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-26 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure restorative therapy services were provided to decrease the potential for further decline in range of motion and maintain normal level of function for 1 (Resident #1) of 3 case mix residents. This failed practice had the potential to affect 5 residents who were receiving restorative therapy services according to the list provided by the Minimum Data Set Coordinator on 1/25/24 at 10:39 am. The findings are: Resident #1 readmitted to facility on 9/26/23 with diagnosis of Hemiplegia and Hemiparesis following Cerebral Infarction Affecting Left Dominant Side. Care plan initiated on 9/26/23 documented, .The resident has a need for restorative intervention due to limited physical mobility/communication problem R/T (related to) hx (history) of CVA (Cerebral Vascular Accident) . On 1/24/23 at 10:15 am during interview of Resident #1, resident confirmed the facility ordered restorative therapy services to start at the end of November. Resident confirmed he had only received restorative services one time on January…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 12 citations
  • Potential for harm · Fcited before2023-04-14 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure food items stored in the refrigerator, freezer, and dry storage areas were dated when received or opened and stored in sealed containers or packaging to prevent potential food borne illness for residents who received meals from 1 of 1 kitchen; spices were removed/discarded prior to losing their potency/flavor and stored in clean containers; and staff distributed and served meals and beverages in a food safe manner to prevent potential food borne illness for residents who received meals from 1 of 1 kitchen. The failed practices had the potential to affect 22 residents who resided in the facility and received meals from 1 of 1 kitchen as documented on a list provided by the Administrator on 04/13/23 at 10:10 AM. The findings are: 1. On 04/10/23 at 10:51 AM, the standing stainless refrigerator/freezer contained the following items: a. An opened carton of liquid eggs with no opened or received date. b. A plastic opened container of yellow mustard had no opened or received date. c. An opened bottle of steak…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-04-14 · tag F0558 — failed to accommodate residents' needs and preferences — pattern
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure call lights were within reach to enable residents to call for assistance for 1 (Resident #8) of 15 (Residents #1, #3, #5, #7, #8, #10, #12, #15, #19, #21, #22, #23, #25, #129 and #130) sampled residents who can use a call light. This failed practice had the potential to affect 22 residents who can use a call light as documented on a list provided by the Administrator on 04/13/23 at 10:10 AM. The findings are: 1. An Interoffice Memorandum to All Employees titled, Reminders dated 03/01/23 provided by the Administrator on 04/10/23 at 12:26 PM documented, .As a reminder to all employees: 1.) Call lights, television remotes, and hydration product must be placed within reach for all residents when leaving the resident room . 2. Resident #8 had diagnoses of Cognitive Communication Deficit and Chronic Kidney Disease. The Annual Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 02/21/23 documented the resident scored 4 (0-7 indicates severely cognitively impaired) on a Brief Interview for Mental…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-04-14 · tag F0583 — failed to protect personal privacy — pattern
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure privacy was provided to maintain dignity during wound care for 1 (Resident #20) of 1 sampled resident; failed to ensure medical information on laptops and computers was not visible to other staff, residents and/or visitors to prevent private medical information from being improperly divulged as evidenced by computer screens not being locked/logged out when not in use. The findings are: 1. Resident #20 had a diagnosis of Pneumonia. The Annual Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 10/26/22 documented the resident scored 15 (13-15 indicates cognitively intact) on a Brief Interview of mental Status (BIMS). a. The Physicians Order dated 04/12/23 documented, .Monitor tegaderm to left lower extremity, allow dressing to fall off naturally. Change if needed every day and night shift for Skin tear to left lower leg . b. On 04/12/23 at 1:25PM, Licensed Practical Nurse (LPN) #2 entered Resident #20's room after knocking on the door. The resident was sitting in a wheelchair directly…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-04-14 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure nail care was regularly provided to maintain good hygiene and prevent potential injuries or infections for 2 (Residents #12 and #21) of 15 (Residents #1, #3, #5, #7, #8, #10, #12, #15, #19, #21, #22, #23, #25, #129 and #130) sampled residents who required assistance with nail care. This failed practice had the potential to affect 22 residents who required staff assistance for nail care as documented on a list provided by the Administrator on 04/13/23 at 10:10 AM. The findings are: 1. Resident #12 had diagnoses of Type 2 Diabetes Mellitus and Chronic Kidney Disease. The Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 04/07/23 documented the resident scored 15 (13-15 indicates cognitively intact) on a Brief Interview for Mental Status (BIMS) and required extensive physical assistance of one person for personal hygiene. a. A Care Plan with an initiated date of 09/29/22 documented, .The resident has Diabetes Mellitus .Diabetic nail care provided by licensed nurse . b. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-04-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure scissors, razors, clippers, and nail files were locked and stored properly to prevent the potential of accidents and injuries for 3 (Residents #12, #15 and #22) of 15 (Residents #1, #3, #5, #7, #8, #10, #12, #15, #19, #21, #22, #23, #25, #129 and #130) sampled residents. This failed practice had the potential to affect 22 residents who received medications stored by the facility as documented on a list provided by the Administrator on 04/13/23 at 10:10 AM. The findings are: 1. Resident #12 had diagnoses of Type 2 Diabetes Mellitus and Chronic Kidney Disease. The Quarterly Minimum Data Set (QMDS) with an Assessment Reference Date (ARD) of 04/07/23 documented the resident scored 15 (13-15 indicates cognitively intact) on a Brief Interview of Mental Status (BIMS). a. On 04/10/23 at 3:46 PM, Resident #12 was lying in bed. An 8 inch long pair of pointed scissors, with blades one quarter open was lying on the resident's bedside table. b. On 04/11/23 at 9:58 AM, Resident #12 was lying in bed, a pair of 8 inch…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-04-14 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a medication error rate of less than 5% was maintained to prevent potential complications for 1 (Resident #12) of 5 (Residents #5, #12, #15, #132, and #133 ) sampled residents observed during the observation of medication administration, resulting in medication errors. The Medication errors were made by Licensed Practical Nurse (LPN) #3, who was observed administering medications in the facility. The medication error rate was 8.0% based on the observation of 25 medication opportunities and 2 errors detected. This failed practice had the potential to affect 22 residents who received medications administered by the facility. The findings are: 1. Resident #12 had diagnoses of Chronic Kidney Disease, Unspecified Asthma Uncomplicated, and Parkinson's Disease. The Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 04/07/23 documented the resident scored 15 (13-15 indicates cognitively intact) on a Brief Interview of Mental Status (BIMS). a. A Physicians Order dated 09/29/22 and the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-04-14 · tag F0800 — pattern
    Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure food and beverages were covered while being transported to residents' rooms and while on kitchen counters awaiting meal service. This failed practice had the potential to affect 22 residents as documented on the list provided by the Administrator on 04/13/23 at 10:10 AM. The findings are: 1. On 04/11/23 at 9:27AM, the stainless back prep counter near the dish washing sinks contained 16 uncovered bowls of pound cake slices with strawberry sauce. a. On 04/11/23 at 9:48 AM, the 16 bowls of pound cake with strawberry sauce remained uncovered on the stainless prep counter near the dish washing sinks. b. On 04/11/23 at 9:55 AM, the Surveyor asked the Dietary Manager (DM) when foods were covered when being prepared in the kitchen. The DM stated, Usually right away, but surely by 10 minutes. The Surveyor asked if foods should sit in bowls on the prep counter uncovered for over 20 minutes. The DM stated, No. The Surveyor asked what could happen to the uncovered foods. The DM stated the foods could be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-14 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review, the facility failed to ensure medications were accurately coded on the Minimum Data Set (MDS) for 1 (Resident #25) of 5 (Residents #1, #7, #10, #12, and #25) sampled residents whose MDS was reviewed for unnecessary medications. The findings are: 1. Resident #25 had a diagnosis of Cerebral Infarction, Unspecified. The admission MDS with an Assessment Reference Date (ARD) of 03/02/23 documented the resident scored 13 (13-15 indicates cognitively intact) on a Brief Interview of Mental Status (BIMS) and received an antidepressant 7 of the 7 day look back period and an opioid 6 days of the 7 day look back period. a. The Physicians Order Summaries of Active, Completed, and Discontinued Physician Orders did not contain an order for an antidepressant or an opioid. b. On 04/14/23 at 11:20 AM, the Surveyor asked the Director of Nursing (DON) to look at the Physicians Orders and the admission MDS for Resident #25 and locate the antidepressant and opioid orders. She stated, No, I don't see it. The Surveyor asked her to pull up the hospital record prior to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-14 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure oxygen tubing and cannulas were stored in an appropriate container to prevent potential contamination when not in use for 1 (Resident #12) of 4 (Residents #1, #12, #19 and #22) sampled residents who received respiratory therapy. The failed practice had the potential to affect 6 residents in the facility who received oxygen therapy. The findings are: 1. Resident #12 had diagnoses of Chronic Kidney Disease, Sleep Apnea, Unspecified Asthma, and Type 2 Diabetes Mellitus. The Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 04/07/23 documented the resident scored 15 (13-15 indicates cognitively intact) on a Brief Interview for Mental Status (BIMS) and required oxygen therapy. a. A Care Plan with an initiated date of 09/29/22 documented, .The resident has oxygen therapy . Monitor for s/s [signs and symptoms] of respiratory distress and report to health care provider PRN [as needed]: Respirations, pulse oximetry, increased heart rate (Tachycardia), restlessness, diaphoresis,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-14 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure dialysis fistulas and dressings were assessed immediately upon returning to the facility after receiving dialysis treatment for 1 (Resident #12) of 2 (Residents #1 and #12) sampled residents who received offsite Dialysis Services. The findings are: 1. Resident #12 had diagnoses of Type 2 Diabetes Mellitus and Chronic Kidney Disease. The Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 04/07/23 documented the resident scored 15 (13-15 indicates cognitively intact) on a Brief Interview of Mental Status (BIMS) and received Dialysis. a. A Care Plan with an initiated date of 11/09/22 documented, .The resident needs Hemodialysis R/T [related/to] CKD [Chronic Kidney Disease] The resident will have no s/s [signs and symptoms] of complications from dialysis. The resident will have immediate intervention should any s/s of complications from dialysis occur . The Care Plan did not address assessments of fistulas and dressings. b. On 04/12/23 at 2:00 PM, the Transport Coordinator returned…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-14 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure resident medications were stored in a locked medication cart to prevent the potential accidental ingestion by other residents for 1 (Resident #22) of 15 (Residents #1, #3, #5, #7, #8, #10, #12, #15, #19, #21, #22, #23, #25, #129 and #130) sampled residents. This failed practice had the potential to affect 22 residents who received medications stored by the facility as documented on a list provided by the Administrator on 04/13/23 at 10:10 AM. The findings are: 1. Resident #22 had diagnoses of Gastro-Esophageal Reflux Disease without Esophagitis, Unspecified Dementia, Unspecified Severity without Behavioral Disturbance, and Anxiety. The Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 04/03/23 documented the resident scored 3 (0-7 indicates severely cognitively impaired) on a Brief Interview For Mental Status (BIMS). 2. On 04/10/23 at 11:35 AM, Resident #22 was not in his room, a bottle of [Antacid] was sitting on the bedside table. 3. On 04/11/23 at 1:56 PM, Resident #22 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2024-05-08 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews, record review, and facility policy review, the facility failed to revise a care plan for Resident #25 to include Ankle-foot orthosis (AFO)s to both lower legs to ensure the consistent use of braces to prevent decline in Range of Motion. A review of a facility policy titled, Care Plan- R/S, LTC, Therapy & Rehab dated 11-1-23, showed, Each resident will have an individualized, person-centered, comprehensive plan of care that will include measurable goals and timetables directed toward achieving and maintaining the resident's optimal medical, nursing, physical. functional, spiritual, emotional, psychosocial, and educational needs. Any problems, needs and concerns identified will be addressed through use of departmental assessments. the Resident Assessment Instrument (RAI) and review of the physician's orders . A review of Resident #25 Order Summary for the month of May 2024 documented a medical diagnosis of scoliosis. 05/07/24 08:18 AM surveyor observed Resident #25 with braces on both lower legs. On 05/07/24 08:28 AM interviewed Certified Nursing Assistant (CNA)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to CONTINUUM HEALTHCARE — 13 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 3 of 52.5+0.5 vs chain
Health inspection 3 of 52.4+0.6 vs chain
Staffing 2 of 52.8-0.8 vs chain
Quality measures 3 of 53.4-0.4 vs chain
The other 12 homes this chain runs (chain average 2.5★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
BRUCKSTEIN, DANIELIndividual5% OR GREATER MORTGAGE INTEREST; OPERATIONAL/MANAGERIAL CONTROLsince 08/01/2024
BUNCH, JASONIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/01/2024
DORN, CHERYLIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/01/2024
AR PROPCO MEMBER LLCOrganizationADP OF THE SNFsince 08/01/2024
SAMZIL HOLDINGS LLCOrganizationADP OF THE SNFsince 08/01/2024

CMS files one row per role, so the 8 rows in the source record cover these 5 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$5.6M
Net patient revenuemost recent cost report
-31.5%
Operating marginrevenue minus expenses
$1.3M
Related-party expense18% of expenses
Who pays — share of resident-days
Medicaid 10%Medicare 11%Other / private 79%

This home reported $1.3M paid to related parties — landlords or management companies under common ownership — equal to about 18% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$326per resident / day
operating cost
$9,902per month
≈ monthly operating cost
$248per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in AR

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Arkansas Medicaid page.

Typical monthly cost in Arkansas
$7,452/mo
Nursing home (semi-private)
$8,060/mo
Nursing home (private)
$4,637/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 045250. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-08-20, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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