Meadowood Nursing Center
3805 Dexter Lane, Clearlake, CA 95422 · For profit - Corporation · 99 certified beds · (707) 994-7738 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- CMS has flagged it for abuse
- it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent May 2026
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 6 actual-harm citations
- a high number of inspection citations overall (56) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $91,067 in federal fines (most recent 2024-07-30)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's quality-measure rating runs 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 7.5% | 10.2% | 15.4% | better |
| Long-stay residents who lose too much weight | 7.3% | 4.0% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.3% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.3% | 1.2% | 2.0% | better |
| Long-stay residents with depressive symptoms | 4.6% | 7.3% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.4% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 0.3% | 1.6% | 3.3% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents whose ability to walk worsened | 6.5% | 9.8% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 6.1% | 13.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 98.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 1.8% | 4.3% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 20.9% | 10.2% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 8.5% | 12.0% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 1.5% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 88.2% | 93.2% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 22.2% | 23.0% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 18.4% | 11.2% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 1.27 | 2.25 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 3.94 | 1.57 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
46.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 137 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 51.2% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 84 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.30 therapist hours per resident per day in 2026Q1 — more than 48% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 5% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 46.8%CMS range 39.8–53.8 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.5%CMS range 7.9–16.7 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 51.2% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 47.6% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 41.7% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 99.3% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 93.8% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 78.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.5%CMS range 4.4–10.9 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.26 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 99 beds and averages 98.2 residents a day — about 99% occupied, or roughly 1 bed typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.13 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.27 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.74 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.87 hrs/resident/day on weekends vs 4.23 on weekdays — 8% thinner on weekends. RN hours go from 0.30 to 0.21 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 45% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
56 citations, most serious first. The 16 most serious are shown; the remaining 40 are one tap away and print in full.
- Actual harm · G2025-10-07 · tag F0557 — isolatedHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide one of five sampled residents (Resident 1) with nursing care in a manner that maintained his dignity and respect, when Registered Nurse 1 (RN 1):1. Did not cease performing a rectal (of, relating to, or situated near the rectum, which is the final section of the large intestine) treatment/procedure after Resident 1 complained of pain and asked RN 1 to stop.2. Did not ensure privacy during care/treatment which required Resident 1 to be partially unclothed from the waist down.3. Did not provide explanation of care/treatment to Resident 1 prior to performing an invasive (involving the introduction of instruments or other objects into the body or body cavities) rectal medication insertion. (See F552 for additional information).These failures caused Resident 1 to experience pain, anxiety, and to feel violated and embarrassed. These failures also caused Resident 1 to experience serious psychosocial trauma (distressing thoughts and symptoms that last…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-10-07 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure one of five sampled residents (Resident 1) received care and services in accordance with professional standards of practice when:1. Registered Nurse 1(RN 1) performed a digital stool dis-impaction (a procedure to remove hardened, impacted stool from the rectum using a lubricated, gloved finger, which is inserted into the rectum to break up and extract the stool) procedure for Resident 1 without a physician's order.2. Facility did not provide licensed nursing staff (RN 1, Registered Nurse 2, Registered Nurse 3) sufficient education and training regarding rectal suppository (a small, solid medication plug designed to be inserted into the rectum. It melts and releases its medication into the bloodstream through the rectal wall) insertion and digital rectal stool dis-impaction (see F726 for additional information).This failure resulted in Resident 1 experiencing discomfort, confusion and anxiety during and after the procedure, and the potential for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-07-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to provide adequate supervision and assistance to prevent a fall for one out of two sampled residents (Resident 1), when: 1. The facility's policy was not followed when Resident 1 was assisted by one staff only while using a mechanical lift to transfer Resident 1 from wheelchair to bed, and the policy indicated at least two nursing staff were needed to safely move a resident with a mechanical lift. 2. The staff completing the transfer for Resident 1 did not have a mechanical lift competency completed prior to Resident 1's fall incident on 3/21/24. These failures resulted in Resident 1 sustaining a fall on 3/21/24, resulting in a left femoral fracture (a break in the thigh bone). Findings: During a review of Resident 1's face sheet (demographics), it indicated she was admitted to the facility on [DATE], with diagnoses of Hyperlipidemia (HLP, high levels of fat particles - lipids, in the blood), Quadriplegia (paralysis below the neck that affects all four…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-05-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and records review, the facility failed to ensure two of three sampled residents (Resident 1 and Resident 2) were free from accidents when: 1. The facility staff took more than five minutes to answer Resident 1 ' s call light (an alerting device for nurses or other nursing personnel to assist a patient when in need), when Resident 1 turned on his call light for assistance to use the toilet. This failure resulted in Resident 1 to fall on the floor twice while attempting to go to the toilet without staff assistance causing Resident 1 to sustain right arm fracture. 2. The facility staff did not ensure Resident 2 was supervised when smoking. This failure resulted in Resident 2 to sustain cigarette burns to his right thigh and right scrotum (The bag of skin that holds and helps to protect the testicles). Findings: Resident 1 A review of the admission Record indicated Resident 1 was admitted on [DATE] with diagnosis including but not limited to Unsteadiness on Feet and Other…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2024-05-07 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and records review, the facility failed to ensure one of three sampled residents (Resident 5) was free from pain and discomfort when Resident 5 who had left hip arthroplasty (also known as hip replacement - a surgical procedure to replace some or all of a joint) and Chronic Pain (pain that lasts for longer than 3 months) did not receive her ordered pain medication according to the scheduled administration time. This failure resulted in Resident 5 to experience excruciating pain to the point that she was in tears. Findings: During a telephone interview with Resident 5 on 5/06/24 at 8:40 a.m., Resident 5 stated she was admitted to the facility to receive Physical Therapy after a left hip replacement. She stated she had a lot of pain from the recent hip replacement and past multiple surgeries. Resident 5 stated facility nurses were not giving her pain medication on time. She stated when she asked for her pain medicine, it would take more than two hours or more to get it causing her to experience excruciating pain to the point that she was in tears. A review of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2022-12-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide an environment free from accident hazards and failed to provided supervision to each resident to prevent avoidable accidents, when: 1. One out of 15 residents who required extensive assistance when transferring (Resident 339) was transferred by [Staff E] only. [Staff E] (Certified Nursing Assistant (CNA) was the only staff named in the Intradepartmental Team notes, who operated the mechanical lift that required two staff for safe operation. This resulted in Resident 339 falling out of the lift and sustaining a right shoulder dislocation requiring surgical intervention; 2. One out of five residents at risk for elopement (an unauthorized departure of a patient from an around-the-clock care setting) (Resident 78), exited the facility through the main entrance, without triggering an alarm. This resulted in Resident 78 wandering the area outside the facility for five and one-half hours; and, 3. One out of 16 residents who required…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-23 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to revise and implement a comprehensive, person-centered care plan following a significant change in condition for one of three sampled residents (Resident 1) reviewed for falls.The facility's failure to revise Resident 1's fall interventions following the fall on 4/9/26 may have contributed to Resident 1 sustaining a subsequent fall on 6/7/26, resulting in a left hip fracture requiring hospitalization.Record review of Resident 1's face sheet indicated the resident was admitted to the facility in 5/22 and readmitted on [DATE] following hospitalization for a left hip fracture sustained during a fall on 6/07/26. Relevant diagnoses included unsteadiness on feet, difficulty walking and moving safely, history of falls, chronic pain, and major depressive disorder. Record review further indicated Resident 1's most recent Brief Interview for Mental Status (BIMS, a cognition assessment), completed in May 2026, scored 14, indicating the resident was cognitively…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-05 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and records review, the facility failed to ensure one resident out of two sampled residents (Resident 1) was free from abuse when Resident 2 hit him on the left arm.This failure had the potential to result in physical injury and/or psychological issues that can cause further decline in the residents' already frail health condition. Finding:A review of Resident 1's face sheet (front page of the chart that contains a summary of basic information about the resident), indicated he was admitted to the facility on [DATE] with diagnosis including generalized anxiety (mental health condition characterized by persistent, excessive, and uncontrollable worry about everyday things).A review of Resident 1's Minimum Data Set (MDS - a federally mandated resident assessment tool), dated 3/27/26, indicated he has a Brief Interview for Mental Status (BIMS-an assessment tool used by facilities to screen and identify memory, orientation, and judgement status of the resident) score of 13 indicating he has no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-04-30 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure professional standards of practice were met for three of seven sampled residents (Resident 1, Resident 2 and Resident 4) when:1. Following falls, Resident 4's neurological assessments (an assessment of an individual's nervous system following a fall to help identify neurological injuries and measure the severity of damage caused by head trauma), alert charting, and post fall skin assessments were not completed as required by facility policy and nursing standards of practice,2. Resident 4's abnormal neurological assessment findings were not reported to the physician as required, and;3. Following a resident-to-resident abuse allegation, required alert charting was not completed for Resident 1 and Resident 2.These failures placed residents at risk for unrecognized changes in condition (COC), delayed medical interventions, and inadequate monitoring following potential injury and abuse. Cross reference F600 and F684.1. A review of Resident 4's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-30 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure two of seven sampled residents (Resident 1 and Resident 2) were protected from abuse when profanity and a physical altercation occurred between Resident 1 and Resident 2 during which Resident 2 kicked Resident 1 on the knee. The facility's failure to prevent and promptly intervene in the resident to resident altercation placed Resident 1 and Resident 2 at risk for physical harm, emotional distress, and an unsafe environment. Cross reference F658.A review of Resident 1's admission record indicated she was admitted to the facility in October, 2020 with medical diagnosis which included chronic obstructive pulmonary disease (COPD-a chronic lung disease causing difficulty in breathing) and major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest). A review of Resident 1's Minimum Data Set (MDS-a federally mandated resident assessment tool) dated 4/13/26, indicated her Brief Interview of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-30 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide quality of care for one of seven sampled residents (Resident 4) when a fall was not documented in his medical record, and the facility's fall protocol was not initiated status post (after) fall. Cross reference F658. These failures resulted in an unaddressed head injury, inadequate monitoring and implementation of the facility's fall protocol, and a delay in care for Resident 4.A review of Resident 4's admission record indicated he was admitted to the facility in January, 2026 with medical diagnosis which included multiple fractures of ribs (broken ribs), traumatic subdural hemorrhage (a life-threatening brain injury where blood collects between the dura mater [a protective layer of the brain] and the brain), and repeated falls. A review of Resident 4's evaluation, titled, Social Services- Brief Interview of Mental Status (BIMS-a cognition [the processes of thinking and reasoning] assessment), dated 3/11/26, indicated his BIMS score was 13, which indicated his cognition was intact (a score of 1-7 indicates…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-28 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain a clean, homelike environment when one of five sampled residents (Resident 1) had a soiled privacy curtain and food splattered on the ceiling above his bed. This failure made Resident 1 feel frustrated that facility staff were not doing their jobs to maintain a clean place for him to live.Review of Resident 1's face sheet (demographics) indicated Resident 1 was admitted to the facility on [DATE] with medical diagnoses including cervical radiculopathy (a pinched nerve in the neck) and depression, among others. During an observation and concurrent interview on 4/28/26 at 12:25 p.m., Resident 1 pointed out a stain on the privacy curtain between his and his roommate's beds. Resident 1 stated the curtain had not been washed for over a year. The privacy curtain was noted to have two brown smears, a cluster of dark gray spots as though a splatter of a liquid had landed on the curtain, and an area of a white crusty substance stuck to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-17 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 1) was free of significant medication errors when Resident 1's order for suboxone (prescription medication used to treat opioid use disorder by reducing cravings and withdrawal symptoms) was not renewed timely and the medication was not available for administration.This failure had the potential to result in Resident 1 experiencing withdrawal symptoms (the physical and psychological symptoms that occur when stopping or reducing the use of addictive substances).Findings:A review of Resident 1's admission record indicated he was admitted to the facility on [DATE] with a diagnosis of substance dependence ( condition where a person's body and mind have adapted to regular drug or alcohol use to the point that they feel they need the substance to function normally).During a review of Resident 1's Minimum Data Set (MDS, a federally mandated resident assessment tool), dated 1/27/26, indicated he had no memory…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-24 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to ensure one out of two sampled residents (Resident 1) right to self-determination was honored when Resident 1 was not discharged from the facility per his request on 1/28/26.This failure left Resident 1 at risk for feeling upset and frustrated.Findings: Findings:A review of Resident 1's face sheet (front page of the chart that contains a summary of basic information about the residents) indicated an admission date to the facility in 11/2025 with diagnoses of Essential Hypertension (HTN, high blood pressure and Type II Diabetes Mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing).A review of Resident 1's physician's Order Summary (POS, a healthcare professional's written instruction specifying the care, services, treatment and medications a patient should receive) indicated that on 11/11/25, the physician deemed Resident is capable of understanding rights, responsibilities and informed consent.A review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-24 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record reviews, the facility failed to report a possible financial abuse for one out of two residents sampled for financial abuse (Resident 1), when facility staff suspected financial abuse by Resident 1's Care Giver (CG) that was not reported to law enforcement nor the State Agency (California Department of Health [CDPH]) .This failure could lead to Resident1 experiencing a loss of money and continued financial abuse.Findings:A review of Resident 1's face sheet (front page of the chart that contains a summary of basic information about the residents) indicated an admission date to the facility in 11/2025 with diagnoses of Essential Hypertension (HTN, high blood pressure and Type II Diabetes Mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing).During an interview on 2/20/26 at 2:31 p.m., the Social Services Director (SSD) stated both she and Resident 1's son felt Resident 1's CG was taking advantage of Resident 1's finances. The SSD stated she suspected there was financial abuse going on and did not feel good…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-24 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interviews and record reviews, the facility failed to ensure services provided met professional standards for one out of two residents sampled for professional standards (Resident 2), when Resident 2 was not provided an alternating pressure pad (APP, a specialized medical-grade mattress system designed to prevent and treat pressure ulcers in patients with limited mobility) as prescribed by the physician.This failure put Resident 2 at increased risk of developing or worsening pressure ulcers (PU, localized, pressure-related damage to the skin and/or underlying tissue usually over a bony prominence), which could cause severe pain, and infection.Findings:A review of Resident 2's face sheet (front page of the chart that contains a summary of basic information about the residents) indicated an admission date to the facility in 1/2026 with diagnoses of Unsteadiness in feet and Dysphagia (difficulty swallowing).A review of Resident 2's Physician's Orders indicated an active order for APP mattress to bed ordered on 1/16/26.During an interview on 2/20/26 1:21 p.m.,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 40 citations
- Potential for harm · D2026-02-24 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews and record reviews, the facility failed to ensure all drugs were in locked compartments for one out of four medication carts, when a medication cart was unlocked when it was unattended.This failure could result in access to medications by unauthorized people leading to medication theft and unauthorized medication ingestion with a risk of overdose, drug interactions, or severe adverse effects.Findings:During a concurrent observation and interview on 2/20/26 at 5:14 p.m., Licensed Nurse (LN) A left the medication cart in hall 1 unlocked while inside a resident's room. There were no other LN or unlicensed staff present to look after hall 1 medication cart. Upon return to the medication cart, LN A verified she left the cart unlocked and unattended. LN A stated it was the facility's policy to ensure medication carts were always locked when unattended by the LN for the safety of the residents.During an interview on 2/20/26 at 5:20 p.m., the assistant Director of Nursing (ADON) stated medication carts should always be locked when unattended per facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-24 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews and record reviews, the facility failed to maintain infection control measures for two out of two residents sampled for infection control concerns (Residents 2 and 3) when:1. three pillows that were on the floor were picked up by the Licensed Nurse (LN) and placed back on Resident 2's bed; and2.the mouthpiece of Resident 3's nebulizer (medical device that converts liquid medication into a fine, breathable mist for direct inhalation into the lungs) was not kept in a clean, dry, and sealed container to prevent cross contamination (happens when bacteria or other germs are unintentionally transferred from one object to another).These failures could put the residents at risk for infection transmission, illness, and worsening of chronic conditions.Findings:1. A review of Resident 2's face sheet (front page of the chart that contains a summary of basic information about the residents) indicated an admission to the facility in 1/2026 with diagnoses of Unsteadiness in feet and Dysphagia (difficulty swallowing.During a concurrent observation and interview on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-02-19 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to properly care for one of three residents' (Resident 1) Peripherally Inserted Central Catheter (PICC line, a long, thin, flexible tube inserted into a peripheral vein and threaded into a large central vein near the heart to provide long-term access for administering medications, fluids, or blood products, and for drawing blood, reducing the need for repeated needle sticks) during several shifts by failing to follow flushing and monitoring protocols.This finding could have led to inability to maintain PICC line patency, the formation of blood clots which could have caused a stroke or heart attack, and a potentially life-threatening infection for Resident 1.A review of Resident 1's admission Record (Facility demographic) indicated Resident 1 was admitted to the facility on [DATE] with medical diagnoses which included metabolic encephalopathy (a reversible, acute, or chronic brain dysfunction caused by systemic illness, toxins, or chemical imbalances) and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-01-08 · tag F0585 — failed to handle grievances — patternHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure eight out of eight sampled residents (Resident 7, Resident 25, Resident 53, Resident 59, Resident 69, Resident 90, Resident 94 & Resident 95) were aware of how to file a grievance and had their complaints resolved when the facility had no current grievance process or appointed officer. In addition, complaints brought up during resident council meetings were not being tracked or responded to. This failure resulted in all eight residents feeling frustrated with the lack of facility response to their complaints.During a Resident Council Meeting on 1/07/26 at 11:00 a.m. in the dining hall, all eight residents present could not describe what the current grievance process was. The entire group expressed frustration with the lack of response to various concerns that had been brought up repeatedly. One resident stated that since the last Social Services Director left there had been no follow up on complaints or grievances.A review of resident council notes from 11/25 and 12/25 indicated there were multiple complaints about…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-01-08 · tag F0645 — patternPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure a Preadmission Screening and Resident Review Level II evaluation (PASRR-following a Level 1 screening, the Level 2 evaluation determines appropriate placement of an individual with a serious mental illness, considering the least restrictive setting, and whether specialized services are needed) was completed for three of six sampled residents (Resident 23, Resident 41, and Resident 68), based on each Resident's documented psychiatric diagnoses and functional status. This failure had the potential for Resident 23, Resident 41, and Resident 68 to receive inappropriate and ineffective care/treatment, or to be inappropriately placed in a long-term care facility. During a review of the Resident 23's admission Record, it indicated Resident 23 was admitted to the facility on [DATE] with diagnoses including diabetes (a chronic condition where the body has trouble regulating blood sugar (glucose)), major depressive disorder (a serious mood…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-01-08 · tag F0712 — patternEnsure that the resident and his/her doctor meet face-to-face at all required visits.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide face-to-face and in-person physician visits at least once every 60 days for six (6) of 12 sampled residents (Residents 5, 19, 23, 41, 98, and 99). This deficient practice had the potential to result in a decline in medical, health or psychosocial conditions and a delay in necessary care, treatment and services.A review of Resident 19's admission Record indicated Resident 19 was admitted to the facility on [DATE] with diagnoses including cellulitis (a bacterial skin infection causing red, swollen, warm, and painful skin that spreads quickly, often from bacteria entering a cut or wound), essential hypertension (high blood pressure), acute respiratory failure (a condition where there is not enough oxygen or too much carbon dioxide in the body), and spinal stenosis (the narrowing of spaces within the spine, putting pressure on the spinal cord and nerves, causing pain, numbness, weakness, or cramping, often in the lower back, legs,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-01-08 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide food at a palatable temperature for three of eight sampled residents (Resident 90, Resident 7, & Resident 53) at a confidential resident council interview. This failure had the potential to cause loss of appetite and weight loss in a vulnerable population when food is too cold to be appetizing.During a resident council meeting on 1/07/26 at 11:00 a.m. in dining hall, 3 residents who resided in Hall 4 (Resident 90, Resident 7 & Resident 53) complained that the food was always cold because they were served last. A review of the resident council notes indicated that cold food was reported in 08/25, again in 11/25, and in 12/25. During a tray line observation in the kitchen on 1/07/26 at 12:05 p.m., the cook began to plate the food for the residents' lunch. Continuing the tray line observation on 1/07/26 at 1:14 p.m., staff began to pass lunch trays to the residents residing on Hall 4. During a test tray observation and concurrent interview on 1/07/26 at 1:19 p.m., the survey team tested a tray of pureed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-01-08 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to safely store residents' food when the two refrigerators used to store residents' personal food from outside the facility were not monitored for proper labeling or outdated items. This failure had the potential to cause food-borne illnesses.During an observation and concurrent interview on 1/06/26 at 2:20 p.m., Licensed Nurse (LN) B stated there was a refrigerator at each nurses' station that was for residents' foods brought in from outside the facility. The refrigerator for residents' foods at Nurses' Station 2 contained several items that were not labeled or were outdated. LN B stated Housekeeping Supervisor (HKS) was responsible for monitoring the foods in the refrigerators and throwing away foods when they needed to be thrown out. LN B stated whoever put items in the refrigerator was responsible for labeling the item, and the label needed to include the resident's name, room number, and the date and time it was put in there. During an observation and concurrent interview on 1/06/26 at 2:27 p.m., HKS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-08 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, interview, and record review, the facility failed to protect residents' private health information when lunch tray tickets containing residents' names and diet orders were found thrown in the garbage in the dining room. This failure had the potential for residents' private health information to be obtained by persons who did not have a need to know the residents' information.During an observation on 1/05/26 at 12:46 p.m. in the RNA (Name of dining hall) Dining Hall, resident tray tickets were observed in the trash can.During an interview on 1/08/26 at 2:45 p.m., the Assistant Director of Nursing (ADON) stated that no tray tickets should be in the trash as they contain protected health information.A review of the facility policy titled, Confidentiality of Information and Personal Privacy, revised 10/25, indicated, the facility would safeguard the personal privacy and confidentiality of all resident personal and medical records.
- Potential for harm · D2026-01-08 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify the ombudsman's office (a public agency that provides free advocacy services for residents of nursing homes) of a transfer to the hospital for one of three residents sampled for closed record review (Resident 98). This failure had the potential to result in a lack of advocacy services for Resident 98.During a record review on [DATE] at 9:49 a.m., Resident 98's face sheet indicated Resident 98 was admitted to the facility on [DATE] with multiple diagnoses including but not limited to heart failure (condition where the heart can't pump enough blood and oxygen to meet the body's needs), coronary artery disease (cholesterol build-up on the inside of the vessels that bring blood to the heart muscle), end-stage kidney disease (the kidneys can no longer function adequately, requiring dialysis or a kidney transplant for survival), diabetes mellitus (impaired ability to metabolize blood sugar), and an implanted defibrillator (a device implanted in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-08 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to coordinate assessments with the Pre-admission Screening and Resident Review (PASRR- a federal requirement to help ensure that individuals are not inappropriately placed in nursing homes for long term care) program for one of six sampled residents when Resident 5's Level I PASSR did not accurately reflect a serious mental disorder, and Resident 5 was not referred for a Level II PASRR (a level II PASRR screening determines appropriate placement of an individual with a serious mental illness, considering the least restrictive setting, and whether specialized services are needed) screening.This failure had the potential for Resident 5 to receive inappropriate or ineffective care, treatment, and services.During a review of Resident 5's admission Record, it indicated Resident 5 was admitted to the facility on [DATE] with diagnoses including paraplegia (the loss of muscle function in the lower part of the body including both legs), generalized muscle…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-08 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to initiate and implement a resident-centered nursing care plan for depression for one of six sampled residents (Resident 32).This failure had the potential to worsen or delay improvement of Resident 32's diagnosed psychiatric condition.A review of Resident 32's admission Record, indicated Resident 32 was admitted to the facility on [DATE] with diagnoses including hemiplegia (paralysis on one side of the body), hemiparesis (one-sided muscle weakness), and major depressive disorder (a serious mood disorder causing persistent sadness, loss of interest, and significant impairment in daily life).A review of Resident 32's Minimum Data Set (MDS, an assessment tool), dated 12/07/25, indicated Resident 32 had a BIMS (Brief Interview for Mental Status-an assessment used in long-term care facilities to quickly screen for cognitive impairment) of 12, indicating moderate cognitive impairment. The MDS also indicated in the past two weeks Resident 32 had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-08 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure one of three sampled residents (Resident 73), received services to maintain functional abilities when staff did not transfer him out of bed and into his wheelchair for an undetermined length of time.This failure had the potential to decrease Resident 73's functional mobility, which could have resulted in skin breakdown, and increased dependency on staff for Activities of Daily Living (ADL's, activities related to self-care such as bathing and toileting). A review of Resident 73's admission record indicated he was admitted on 12/2022 with medical diagnoses which included Rheumatoid Arthritis (a chronic progressive disease-causing inflammation in the joints and resulting in painful deformity and immobility), muscle wasting and atrophy (loss or thinning of muscle tissue), and abnormalities of gait and mobility.A review of Resident 73's Minimum Data Set (MDS-a resident assessment tool) dated 12/24/25, indicated he had a BIMS (Brief interview for Mental Status-an assessment tool used by facilities to screen…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-17 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record review, the facility failed to ensure accurate documentation for one of six sampled residents (Resident 1), when Resident 1's Medication Administration Record (MAR) did not indicate the reason, a medication was not administered. This failure had the potential to cause physical discomfort and delayed healing of Resident 1's eye.Findings:A review of Resident 1's admission record indicated admission to the facility on 9/28/25 with diagnoses which included left eye keratitis (inflammation of the cornea (the eye's clear front dome) often caused by infection). A review on 12/17/25 of Resident 1's Minimum Data Set (MDS, a resident assessment tool) dated 9/25/25, indicated a Brief Interview for Mental Status (BIMS, an assessment tool used by facilities to screen and identify memory, orientation, and judgement status of the resident) score of 14 indicating no memory impairment.A review on 12/17/25 of Resident 1's MAR, dated November 2025, indicated Resident 1 did not receive her prescribed Vigamox(R) Ophthalmic Solution 0.5% on 11/9/25 at 5 p.m., 11/11/25 at 5…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-12-04 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure professional standards of nursing practice were followed for a census of 89 residents when:1: One resident's (Resident 1) medication was left by her bedside unattended by staff without a physician order for self-administration of medications,2: An undisclosed number of residents' medications were pre-prepared (a type of workaround, described as a delay between preparation and administration of a medication or the preparation of multiple medications for different residents) prior to administration, and;3: The Director of Nursing (DON) allowed the administration of pre-prepared medications to residents; fully aware they were unlabeled and had been pre-prepared. These failures increased the facility's potential for medication errors and for residents to experience a delay in care and treatment.1. A review of Resident 1's admission record (Facility demographic) indicated she was admitted to the facility in May, 2025, with medical diagnosis which included cellulitis (a skin infection that causes swelling and redness),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-04 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure one of four sampled residents (Resident 1) was protected from neglect when physician notification regarding her change of condition (COC, a significant shift in someone's physical, mental or functional state, requiring attention) was delayed. This failure resulted in Resident 1 to experience delays in care and required hospitalization for an unmanaged fever, altered level of consciousness (sudden changes in condition, awareness or consciousness (your subjective awareness to yourself and the world)) and sepsis (a life-threatening blood infection). Cross reference F761.A review of Resident 1's admission record indicated she was admitted to the facility in May 2025 with medical diagnosis which included cellulitis (a skin infection that causes swelling and redness), and peripheral venous insufficiency (a condition where the valves in the leg veins are damaged causing blood to pool in the lower legs instead of flowing back to the heart). A review of Resident 1's Minimum Data Set (MDS-a federally mandated resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-10-07 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report an allegation of abuse within two hours to the DEPARTMENT for one of five (5) sampled residents (Resident 1).This finding had the potential to result in inability for the DEPARTMENT to investigate and advocate for Resident 1's rights, and possible continuous abuse to Resident 1 and other residents of the facility.Record review of the facility Face Sheet (facility demographic) indicated Resident 1 was originally admitted to the facility on [DATE] with medical diagnoses which included post laminectomy syndrome (a condition, where part of the bone (lamina) covering the spinal cord is removed and causes persistent or recurring pain, tingling and numbness in the buttocks and legs) and constipation (a condition characterized by infrequent or difficult bowel movements).Record review of a form titled, SOC-341 (a specific form used in California for Mandated Reporters to document and report suspected Dependent Adult or Elder Abuse), the facility sent and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-08 · tag F0602 — failed to protect residents from theft of their belongings — isolatedProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to protect one resident (Resident 1) of seven sampled residents from misappropriation of resident property when Resident 1 ' s debit card was used by Certified Nurse Assistant 1 (CNA 1). This failure resulted in Resident 1 feeling taken advantage of, and stupid. Findings: A review of Resident 1 ' s admission record indicated admission to the facility in June 2023 with diagnosis which included polyneuropathy (a condition where multiple peripheral [outermost] nerves are damaged), intervertebral disc degeneration (a condition where the cushioning discs between the vertebrae [bones that make up the spine] in the spine wear down over time), arthritis (inflammation and damage in the joints), depressive disorder (a mental health condition characterized by symptoms like sadness, loss of interest and low energy), chronic pain syndrome (persistent pain), and adult failure to thrive (decline in overall health and well-being). A review of a Minimum Data Set (MDS- a federally mandated resident assessment tool), dated 3/24/25, indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-01-24 · tag F0582 — patternGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure a Notice of Medicare Non-Coverage (NOMNC) was issued to 2 (Resident #244 and Resident #245) of 3 sampled residents reviewed for beneficiary notification. Findings included: 1. An admission Record indicated the facility admitted Resident #244 on 06/27/2024. According to the admission Record, the resident had a medical history that included a diagnosis of paraplegia. Per the admission Record, the resident discharged home on [DATE]. A Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 08/19/2024, revealed Resident #244 had a planned discharge to home/community on 08/19/2024. The SNF [skilled nursing facility] Beneficiary Notification Review, revealed Medicare Part A skilled services for the resident began on 07/11/2024 and the last covered day of Part A service was 08/18/2024. Per the SNF Beneficiary Notification Review, the facility initiated discharge of the resident from Medicare Part A services when benefit were days were not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-24 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, and facility policy review, the facility failed to obtain a physician's orders for the use a respiration device for 1 (Resident #140) of 3 sampled residents reviewed for choices. Findings included: A facility policy titled, Acapella Device, indicated, The Acapella device is used to help remove mucus from the lungs by vibrating to loosen the secretions from the airway walls. Per the policy, A licensed nurse or Respiratory Therapist may utilize an Acapella device on a resident in a skilled nursing facility for airway clearance and to help improve respiratory function in various clinical situations, adding the resident's quality of life. All extensions of the Acapella would need to be accompanied by a physician's order. An admission Record revealed the facility admitted Resident #140 on 01/08/2025. According to the admission Record, the resident had a medical history that included diagnoses of acute pulmonary edema and pulmonary hypertension. An admission Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 01/15/2025,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-07 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and records review, the facility failed to ensure three of three sampled residents (Resident 6, Resident 5 and Resident 7) were given showers during their scheduled shower days. This failure to maintain Resident 6, Resident 5 and Resident7 ' s personal grooming and hygiene needs had the potential to raise the risk of unidentified skin issues, bacterial and fungal infections. Findings: Resident 5 During a telephone interview with Resident 5 on 5/06/24 at 8:40 a.m., Resident 5 stated she was admitted to the facility to receive Physical Therapy after a left hip replacement (a surgical procedure to replace some or all of a joint). She stated she did not have showers for a few weeks during her stay at the facility. A review of the admission Record indicated Resident 5 was admitted on [DATE] with diagnosis including but not limited to Joint Replacement and Chronic Pain Syndrome (pain that lasts for longer than 3 months). A review of the Minimum Data Set (MDS -health status screening…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-07 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and records review, the facility failed to ensure call lights (an alerting device for nurses or other nursing personnel to assist a patient when in need) were answered within five minutes per facility policy for two of three sampled residents (Resident 1 and Resident 3). This failure resulted in 1) Resident 1 to fall on the floor twice while attempting to go to the toilet without staff assistance causing Resident 1 to sustain right arm fracture; and 2) Resident 3 developed Moisture-associated skin damage (MASD - caused by prolonged exposure to various sources of moisture, including urine or stool) to his perirectal area from sitting on his poop for a long time. (Cross Reference F689) Findings: Resident 1 A review of the admission Record indicated Resident 1 was admitted on [DATE] with diagnosis including but not limited to Unsteadiness on Feet and Other Abnormalities of Gait (a manner of walking or moving on foot) and Mobility. A review of the ADL (Activities of Daily Living -…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-07 · tag F0919 — failed to provide a working call system — patternMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and records review, the facility failed to ensure call light was in good working condition for one of three sampled residents (Resident 8). This failure had the potential risk for Resident 8 ' s needs uncommunicated to the staff placing her at risk for neglect and harm. Findings: A review of the admission Record indicated Resident 8 was admitted on [DATE] with diagnosis including but not limited to Age related cognitive [relating to the mental process involved in knowing, learning, and understanding things] decline, Chronic Obstructive Pulmonary Disease (COPD - diseases that cause airflow blockage and breathing-related problems), and Muscle Weakness. A review of the Minimum Data Set (MDS -health status screening and assessment tool used for all residents) dated 1/18/24 indicated Resident 8 had a BIMS score of 15 out of 15 (Brief Interview for Mental Status - a 15-point cognitive screening measure that evaluates memory and orientation. A score of 13 to 15 is cognitively intact).…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-07 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and records review, the facility failed to ensure the Minimum Data Set (MDS - health status screening and assessment tool) was accurately completed for 1 of 3 sampled residents (Resident 1). This failure resulted in lack of complete information necessary to develop a resident centered care plan to meet Resident1 ' s health care needs. Findings: A review of the admission Record indicated Resident 1 was admitted on [DATE] with diagnosis including but not limited to Unsteadiness on Feet and Other Abnormalities of Gait (a manner of walking or moving on foot) and Mobility. A review of the MDS dated [DATE] indicated Resident 1 had a BIMS score of 14 out of 15 (Brief Interview for Mental Status - a 15-point cognitive [relating to the mental process involved in knowing, learning, and understanding things] screening measure that evaluates memory and orientation. A score of 13 to 15 is cognitively intact). During an interview and concurrent record review with the MDS Coordinator (MDSC - a nursing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-14 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident (Resident 1) was free from abuse by another resident (Resident 2) of the facility. This failure had the potential to cause physical harm, pain or mental anguish. Findings: During an interview on 2/12/24, at 11:03 AM, in the Administrator ' s office, the Director of Nursing (DON) stated they were encouraging Resident 2 to get out of bed, but Resident 2 also wanted her roommate, Resident 1, to also get up, and pulled the blanket off Resident 1. During review of record, the Progress Note (PN), dated 1/26/24, written by the DON, indicated Resident 2 removed Resident 1 ' s blanket stating: If I have to get up, so does she. During an interview in room [ROOM NUMBER] on 2/12/24, at 2:01 PM, Resident 2 stated she remembered the incident with Resident 1. When asked why she pulled the blanket off Resident 1, Resident 2 stated the staff made her get up to clean the room, she wanted Resident 1 to get up too. During an interview on 2/15/24, at 4:30…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-14 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to report immediately or within two hours, an alleged resident-to-resident incident between Resident 1 and Resident 2. This failure had the likelihood for incidents of potential abuse between residents to not get reported, prevented, corrected, or investigated, and could result in physical, mental, or psychosocial harm to residents. Findings: On 1/26/24, the Department received the facility report of an incident between Resident 1 and Resident 2. During an interview on 2/12/24, at 11:03 AM, in the Administrator's office, the Director of Nursing (DON) stated they were encouraging Resident 2 to get out of bed, but Resident 2 also wanted her roommate, Resident 1, to also get up, and pulled the blanket off Resident 1. During review of record, the Progress Note (PN), dated 1/26/24, written by the DON, indicated Resident 2 removed Resident 1's blanket stating: If I have to get up, so does she. During an interview in the residents' room, on 2/12/24, at 2:01 PM, Resident 2 stated she remembered the incident between her and Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-02 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide pharmaceutical services to one of two residents (Resident 1), when the facility did not administer three ordered medications to Resident 1. This failure prevented Resident 1 from receiving medications to treat her medical conditions. Findings: A review of Resident 1 ' s admission Record and admission Progress Notes indicated she was admitted to the facility on [DATE] at 5:30 p.m. A review of Resident 1 ' s Physician Orders indicated the following three medications to be administered in the evening or night of 1/30/24: Carvedilol [to treat blood pressure] Tablet 25 MG [milligrams] two times a day at 8 a.m. and 5 p.m.; Combivent Aerosol Solution [to improve respiratory function] 20-100 MCG/ACT [micrograms] four times a day at 8 a.m., 12 noon, 5 p.m. and 9 p.m.; and Flonase [for allergy] 50 MCG/ACT at 8 a.m. and 8 p.m. A review of Resident 1 ' s Medication Administration Record (MAR) (where the administration of medications is recorded) for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-19 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain complete and accurate medical records for one of two residents (Resident 1), when Resident 1 ' s Medication Administration Record (MAR) (where nurses document the administration of medications) for August 2023, lacked documentation of blood glucose monitoring and administration of insulin during four of 19 days. This failure resulted in Resident 1 having an incomplete and inaccurate MAR. Findings: A review of Resident 1 ' s facesheet indicated she was admitted to the facility on [DATE], with diagnoses including Type 2 Diabetes Mellitus (impaired ability to regulate blood sugar levels). A review of Resident 1 ' s Physician Orders indicated orders, dated 8/10/23, for blood glucose (sugar) monitoring and administration of insulin (a medication used to control blood sugar) three times a day: 7:30 a.m., 11:30 a.m., and 4:30 p.m. A review of Resident 1 ' s MAR for August 2023, on 8/29/23, indicated no documentation of blood glucose monitoring on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2022-12-14 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to include the necessary information, such as Facility name, Total number of actual hours worked by Registered Nurse (RN), Licensed Vocational Nurse (LVN), and Resident census, on the Nursing Staff Data daily, for the month of November and December 2022. These failures had the potential to result in poor quality of care to residents, due to inaccuracy of total numbers of hours worked by the nursing staff. Findings: A review of the Nursing Staff Data daily staffing for the month of November 2022 and December 2022, revealed the data sheet did not have the name of the Facility, each Licensed Nurses and Unlicensed nurses did not have the actual total hours worked documented by each shift, and the resident census information. There were several erasure noted, of staff names in each data sheet, due to call offs. The data staffing sheet was difficult to understand who would work and how many hours were worked, due to the erasures and changes of different hours of staff arrival to work. During a concurrent interview and record review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2022-12-14 · tag F0919 — failed to provide a working call system — widespreadMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the call light system, installed in the bathrooms used by residents, in 38 of 40 resident rooms (Rooms 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 12, 14, 15, 16, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40 and 41), were accessible to residents lying on the floor of the bathroom. This failure created the potential for residents who fell in the bathroom, not to be able to alert staff and summon help. Findings: During an observation and interview on 12/2/22, at 3:15 p.m., with the Director of Maintenance (DM), the call light system in the bathrooms used by residents in all resident rooms (Rooms 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40 and 41), was inspected. The call light system in the resident bathrooms consisted of a button on the wall next to the toilet at elbow-height level of a resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-12-14 · tag F0679 — failed to provide activities — patternProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and records review, the facility failed to provide an Activities program designed to meet the needs and interests of seven sampled residents (Resident 8, 21, 25, 33, 36, 53, and 59), who received 1:1 activity visits. This failure had the potential to result in deterioration of the residents' mental and physical health and decreased quality of life. Findings: During an interview on 12/6/22, at 9:30 a.m., with the Infection Preventionist (IP), he stated the facility had been on a quarantine status due to positive flu cases. The IP stated the changes took place over three weeks ago. The IP stated social dining and group activities had been stopped as part of the quarantine process. During an observation, on 12/7/22, at 10:01 a.m., Resident 33 was in bed. Resident 33 had his eyes open and was staring at the wall. During an observation, on 12/8/22, at 11:09 a.m., Resident 36 was in bed. During an observation, on 12/12/22, at 3 p.m., Resident 36 was in bed. Resident 36 had a blanket…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-12-14 · tag F0692 — failed to prevent malnutrition and dehydration — patternProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to provide care and services to maintain acceptable parameters of nutritional status for two of two sampled residents, when it: a. Failed to monitor and revise interventions to provide adequate hydration to Resident 21 as recommended by the RD, and; b. Failed to accurately record two of Resident 6's meal intakes. These failures had the potential for: a. Resident 21 to continue losing weight and increased her risk to develop dehydration (a condition where the amount of water in your body is too low) which may lead to dry skin and mucosa, sleepiness or tiredness, headaches, constipation, minimal urine output, dizziness and, in severe cases, delirium, unconsciousness or even death. b. Resident 6 to have inadequate monitoring of nutritional status due to false data, which may lead to significant weight loss and a decline in health. Findings: Resident 21 Record review indicated Resident 21 was admitted to the facility with diagnoses including dementia (a general term for loss of memory, language, problem-solving and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-12-14 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and records review, the facility failed to ensure sufficient nursing staff to provide safe and quality of care to all residents during night shift, when: 1) The Nursing Staff Data sheet, dated 11/25/22, from 10 p.m. - 6:30 a.m., revealed two (2) Licensed Nurse CNAs were providing care. A review of the Facility census was 86 residents; 2) The Nursing Staff Data sheet, dated 11/27/22, from 10 p.m. - 6:30 a.m., revealed (1) Licensed Nurse (LN) and three (3) Certified Nursing Assistants (CNAs) were providing care. A review of the Facility census was 83; and, 3) The Nursing Staff Data sheet, dated 11/28/22, from 10 p.m. - 6:30 a.m., revealed, one (1) Licensed Nurse (LN) and one (1) CNA were providing care to residents. A review of the facility census was 82. These failures had the potential to result in falls and skin breakdown to vulnerable residents, when adequate staff was not present to attend to their toileting and turning needs. Findings: During a concurrent interview and record review on 12/9/22 at 10 a.m., with Staff R (CNA) staffer (ensures staff were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-12-14 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility: (1) failed to properly dispose of controlled drugs (medications with a high potential for abuse and dependency), when controlled drugs documented as disposed were not destroyed and were kept unsecured. These failures created the potential for diversion of controlled substances and for staff to work impaired, placing residents at risk of improper care. The facility further: (2) failed to ensure proper handling and administration of medications for one resident (Resident 185), when Resident 185's medications were left unattended at her bedside table. This failure placed Resident 185 at risk of not receiving her medications. Findings: (1) During a concurrent observation, interview, and record review on [DATE], at 11:45 a.m., with the Assistant Director of Nursing (ADON), in her office, centrally located at the facility and with an unlocked door facing the entrance to Hallway 1, where Resident rooms 1-10 were located, the ADON explained the facility's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-12-14 · tag F0757 — failed to avoid unnecessary drugs — patternEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based interview and record review, the facility failed ensure medications were administered as prescribed, to one of 20 sampled residents (Resident 58), when facility staff administered Isosorbide Dinitrate and Carvedilol (medications to treat high blood pressure and heart failure) and Insulin Glargine (a medication to treat high blood sugar) to Resident 58 outside of the parameters indicated by Resident 58's physician. These failures resulted in Resident 58 receiving 28 doses of unnecessary medications (7 doses of Isosorbide Dinitrate, 17 doses of Carvedilol and 4 doses of Insulin Glargine) over a period of 40 days. Findings: A review of Resident 58's Facesheet indicated she was admitted to the facility on [DATE], with diagnoses including myocardial infarction, chronic kidney disease, and diabetes (uncontrolled blood sugar). A review of Resident 58's physician orders indicated the following medication orders: Isosorbide Dinitrate Tablet 30 MG [milligrams] Give 1 tablet by mouth one time a day . Hold for SBP…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-12-14 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interviews, and record review, the facility failed to ensure the menu was followed for one day, when an incorrect portion of the seasoned sauce was served for lunch, and 42 of 42 residents on pureed/dysphagia mechanical diets (food altered in consistency for those with swallowing difficulties) did not receive the correct food items. These failures had the potential for residents to receive the wrong and/or inappropriate allocation of caloric intakes, which could further compromise their medical status. Findings: Review of, Winter Menus, dated, 12/08/22, indicated, Roast Turkey, Seasoned Sauce, Tuscan Roasted Potatoes, [NAME] Beans with Red Peppers, Wheat Roll, Apple Streusel Pie. During an observation on 12/8/22 at 11:40 a.m., Staff L was whisking mashed potatoes on a steam pan. During a concurrent interview, Staff L stated those on a pureed/dysphagia mechanical diet would have the mashed potatoes instead of the roasted potatoes. During an observation of the tray line 12/8/22 at 12 p.m., Staff I poured a pan of sauce over the slices of roast turkey. The middle…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-12-14 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to prepare and store food in a sanitary manner, when a kitchen staff was not wearing appropriate hair restraints, and the kitchen pantry shelves contained multiple dented cans of food, and packages of English muffin kept past their storage date. These failures had the potential to place residents at risk for food-borne illness and the growth of microorganisms. Findings: During an observation on 12/6/22 at 9:10 a.m., Staff J was walking inside the kitchen without wearing a hairnet. During an observation of the pantry on 11/6/22 at 9:20 a.m., four 102-oz size cans of enchilada sauce, with dented sides, were located on the shelves. Two packages of English muffins, dated, 11/22/22, were on another shelf. A concurrent review of the manufacturer guideline on the rear of the muffin packaging indicated, Storage Information: Room temperature = 6-7 Days. During a concurrent interview, the DS (Dietary Supevisor) confirmed the cans were dented and should have been separated from the food supply shelves so they would not be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-12-14 · tag F0851 — patternElectronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on Interview and record review, the facility failed to submit an accurate staffing information based on Payroll Based Journal (PBJ) to Federal Agency for the month of May, June, July, August, September, October, and November 2022. This failure had the potential to result in inaccuracy of numbers of Direct Care Staff needed to provide care to residents, based on PBJ report to the Federal Agency. Findings: During an interview on 12/9/22 at 12:19 p.m., the Administrator (ADM) stated, since May 2022, when a new Payroll system started, she identified the concern regarding incorrect information on the PBJ reported to Federal Agency. The ADM stated she had been working with the new Payroll Company to correct the information, and the Company was working on correcting the problem. The ADM stated, because of the inaccuracy of the report from the Payroll Company, the Federal Agency did not get the accurate staffing information from the PBJ. The ADM stated she paid the Payroll company monthly to correct the identified concerns. The ADM stated she would give the Payroll Company one more…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-12-14 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure one of three licensed nurses (Licensed Nurse D) knew the minimum contact time (how long the product needs to stay wet on a surface to be effective) of the disinfectant used to sanitize the facility's reusable glucometers (portable devices which analyze resident blood samples for glucose levels). This failure created the potential for the use of contaminated glucometers, exposing residents to blood-borne diseases. Findings: During an interview on 12/12/22, at 12:19 p.m., Licensed Nurse D stated she had six residents who needed daily blood sugar monitoring. Licensed Nurse D stated she used wipes called, Sani-Cloth Germicidal Disposable Wipes, (Sani-Cloth) to disinfect the glucometers in between resident use. Licensed Nurse D stated the contact time of the Sani-Cloth was 60 seconds. A review of the packaging of Sani-Cloths used by the facility, indicated, Allow treated surface to remain wet for a full two (2) minutes. During an interview on 12/13/22, at 12:19 p.m., the facility's Infection Preventionist (IP) confirmed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-12-14 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide care and services to prevent pressure ulcers to one of three residents (Resident 37) at risk for pressure ulcers. For Resident 37, after an assessment indicated Resident 37 was at risk for pressure ulcers and needed extensive staff assistance with bed mobility, the facility failed to create an individualized plan to frequently turn and reposition Resident 37 in bed in order to relieve pressure on bony prominences (a risk factor for the development of pressure ulcers). The facility also failed to have a system of accurately and comprehensively documenting the turning and repositioning of immobile residents at risk for developing pressure ulcers. These failures placed Resident 37 at risk for pressure ulcers. Resident 37 developed a pressure injury on his sacrum/coccyx area (bottom of spine area). Findings: A review of Resident 37's Face Sheet indicated he was originally admitted to the facility on [DATE], and had diagnoses including…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$91,067 in federal fines across 2 penalties.
- $24,668 — penalty dated 2024-07-30
- $66,399 — penalty dated 2024-05-07
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to AJC HEALTHCARE — 14 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 2.2 | -0.2 vs chain |
| Health inspection | 1 of 5 | 2.0 | -1.0 vs chain |
| Staffing | 2 of 5 | 2.2 | -0.2 vs chain |
| Quality measures | 5 of 5 | 3.7 | +1.3 vs chain |
The other 13 homes this chain runs (chain average 2.2★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| SWC CA OPCO 2 LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 06/30/2023 |
| CHESLEY, AARON | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; W-2 MANAGING EMPLOYEE; CORPORATE OFFICER | 50% | since 06/30/2023 |
| GAMETT, JAMES | Individual | CORPORATE OFFICER | — | since 06/30/2023 |
CMS files one row per role, so the 5 rows in the source record cover these 3 parties — each is shown once here with every role it holds. Nothing is omitted.
1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 555490. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-01-08, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.