No sales calls · nothing personal collected unless you ask us to · no facility pays to be here
Text size
Contrast

Casa Coloma Health Care Center

10410 Coloma Rd, Rancho Cordova, CA 95670 · For profit - Limited Liability company · 138 certified beds · (916) 363-4843 Medicare & Medicaid certified

Call the home — (916) 363-4843 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citations — no harm found (F0607, F0609) — most recent Apr 2026Behavioral-health or dementia-care citation — no harm found (F0758)
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • no federal fines or payment denials on record
  • a high payroll-based staffing rating (4/5)
  • lower-than-typical staff turnover (22% vs 45% nationally) — better care continuity
Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • a high number of inspection citations overall (47) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
10495 White Rock Rd · (916) 737-5555 · Call to confirm hours
Pharmacy
Walgreens0.6 mi
10701 Folsom Blvd · (916) 340-0750 · Call to confirm hours
Grocery
Safeway0.4 mi
10635 Folsom Blvd · (916) 364-4940 · Call to confirm hours
Park
Typically dawn to dusk
Place of worship
10400 Coloma Rd · (916) 363-5687

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 3 to 4 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating4★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased4.2%10.2%15.4%better
Long-stay residents who lose too much weight3.6%4.0%5.4%better
Long-stay residents with a catheter left in their bladder0.2%0.8%0.9%better
Long-stay residents with a urinary tract infection0.5%1.2%2.0%better
Long-stay residents with depressive symptoms0.0%7.3%6.5%check this — see note marked star below the table
Long-stay residents who were physically restrained0.0%0.4%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury1.8%1.6%3.3%typical for the state — see note marked double-dagger below the table
Long-stay residents whose ability to walk worsened2.5%9.8%16.1%better
Long-stay residents on antianxiety or hypnotic medication8.6%13.7%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%98.2%95.3%typical
Long-stay residents with pressure ulcers1.7%4.3%4.7%better
Long-stay residents with worsening bladder/bowel control6.5%10.2%21.2%better than state — see note marked double-dagger below the table
Long-stay residents who got an antipsychotic medication — see the note below the table12.2%12.0%17.1%better
Short-stay residents who newly got an antipsychotic medication2.5%1.5%1.4%worse
Short-stay residents given the seasonal flu vaccine100.0%93.2%79.4%better
Short-stay residents rehospitalized after admission21.4%23.0%22.6%typical
Short-stay residents with an outpatient ER visit18.6%11.2%12.0%worse
Long-stay hospitalizations per 1,000 resident days1.492.251.67better
Long-stay outpatient ER visits per 1,000 resident days1.841.571.80typical

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

46.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 235 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

46.5%U.S. median 51.5%
Got home and stayed home
10.6%U.S. median 10.7%
Went back to hospital
44.6%U.S. median 56.6%
Met the expected recovery
not reportedno hours filed
Therapy hours / resident / day

Met the expected recovery: 44.6% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 130 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: not reported. This home filed no therapist hours at all in its payroll data for this quarter. That is a gap in what it reported, and we do not read it as an absence of therapy — the homes that file nothing here include ones that discharged hundreds of Medicare rehab patients in the very same period, who plainly received therapy from someone. Because we cannot tell a home that under-reports from one that genuinely provides little, this home is left out of the comparison above rather than scored at zero. Ask it directly how many therapist hours a rehab resident gets, and on which days.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF46.5%CMS range 40.7–53.251.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.6%CMS range 8.1–13.110.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge44.6%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge50.8%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge33.9%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified99.1%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.1%CMS range 5.2–12.97.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.011.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.53
RN hours/ resident / day
1.03
LPN hours/ resident / day
2.62
Aide hours/ resident / day
4.18
Total nurse hours/ resident / day
0.28
RN hoursweekends
22.2%
Total nursing turnover
20.0%
RN turnover

How full it usually is: this home is certified for 138 beds and averages 131.7 residents a day — about 95% occupied, or roughly 6 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.18 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.53 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.62 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.75 hrs/resident/day on weekends vs 4.35 on weekdays — 14% thinner on weekends. RN hours go from 0.63 to 0.28 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 22% is below the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

18
deficiencies at the latest standard inspection (2026-04-24)
14
at the previous standard inspection (2025-01-31)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

47 citations, most serious first. The 10 most serious are shown; the remaining 37 are one tap away and print in full.

  • Potential for harm · Ecited before2026-04-24 · tag F0607 — failed to have anti-abuse policies — pattern
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure their abuse policy was operationalized and implemented properly to prohibit and prevent abuse (aggressive or violent behavior), ensure timely reporting, thorough investigation, and appropriate response to an allegation of resident-to-resident physical abuse when one of 32 sampled residents (Resident 2) report of being physically assaulted by another resident was not handled according to their policy and regulations when the facility staff were not aware of the reporting requirements of allegations of abuse.These failures had the potential for allegations of actual or suspected resident abuse to not be identified, reported and investigated placing residents' safety at risk.A review of the facility's policy titled, Abuse Prevention Program, dated 12/2016, indicated, As part of the abuse prevention, the administration will .Protect our residents from abuse by anyone including .other residents .Develop and implement policies and procedures to aid our facility in preventing abuse .or mistreatment of our residents…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-24 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide a safe environment, supervision, and equipment maintenance to ensure safety and prevent accidents for 3 of 32 sampled residents (Resident 164, Resident 7, and Resident 108) when: 1. Specimen collection tubes were left unsecured at Resident 164's bedside;2. The physician's order to apply and monitor padded side rails for Resident 7, who had a history of seizures (a condition in which abnormal electrical activity in the brain occurs causing changes in level of consciousness and jerking movements) was not implemented, and3. Resident 108's bed remote control cord had exposed frayed wires accessible to the resident. These failures resulted in Resident 164 ingesting chemical from specimen collection tube, placed Resident 7 at risk for injuries during seizure activity, and created a safety hazard for Resident 164, Resident 7, and Resident 108. 1. A review of the admission record indicated the facility admitted Resident 164 in March of 2026 with multiple diagnoses which included aftercare following the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-24 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure accurate accountability of controlled medications (medications with high potential for abuse or addiction) for four of 32 sampled residents (Residents 32, Resident 27, Resident 21 and Resident 114) when random controlled medication audits of the Medication Administration Record (MAR) and Controlled Drug Record (CDR) did not reconcile to indicate the medications were given to Residents 32, Resident 27, Resident 21, and Resident 114.This failure resulted in the facility not having accurate accountability of controlled medications, the potential for abuse or misuse of these medications, and the potential for not meeting the residents' therapeutic needs or worsening of their medical conditions.During a review of Resident 32's physician orders indicated orders for Hydrocodone-Acetaminophen (Norco, used to treat moderate to severe pain) 5-325 mg (milligrams, a unit of measurement) two tablets by mouth two times a day for chronic pain, dated 9/8/25, and Norco 5-325 mg one tablet by mouth every 6 hours as needed for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-24 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility had a 7.69% error rate when three medication errors out of 39 opportunities were observed during a medication pass for two of four residents (Residents 98 and Resident 162).This failure resulted in medications not given in accordance with the prescriber's orders and potential to affect the residents' clinical conditions.1a. During a medication pass observation on 4/22/26 starting at 7:53 a.m. with Licensed Nurse 1 (LN 1), LN 1 was observed administering the following medications for Resident 162:- Insulin Lispro (rapid-acting insulin used to control high blood sugar) 15 units subcutaneous (SQ, under the skin)- Glimepiride (used to lower high blood sugar) 4 mg (milligrams, a unit of measurement) two tablets by mouth- Metoprolol tartrate (used to treat high blood pressure) 50 mg one tablet by mouth- Enoxaparin sodium (used to prevent and treat harmful blood clots) 60 mg/0.6 ml (milliliters, a unit of measurement) one pre-filled syringe injection SQ- Jardiance (used to help control blood sugar levels) 25 mg half tablet…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-24 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure medications were stored safely, for a census of 131, when:Medication and medical supplies were available for residents' use past their expiration dates; and,Resident 63's topical cream was stored at bedside.These failures had the potential for residents to receive medications with decreased strength or effectiveness and for residents who have confusion to accidentally ingest medications kept at bedside. 1.During a concurrent observation and interview on 4/21/26 at 3:46 p.m. with the Assistant Director of Nursing (ADON), an inspection of Station 3 Medication Storage Room identified the following expired and discontinued medications and medical supplies: -A bottle of Docusate Sodium Liquid (stool softener) 473 ml (milliliters, a unit of measurement), expired 7/2025 -StatLock Catheter Stabilization Device (securely anchors catheter tubings to prevent dislodgement), expired 2/28/26 -Intravenous (IV, through the vein) Administration Set, expired 3/4/26 The ADON confirmed the items identified in Station 3…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-24 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to utilize proper personal hygiene practices (e.g., proper hand washing and dish washing) to prevent contamination of food when:1. Hot water was not available in the kitchen handwashing sink;2. Certified Dietary Manager (CDM) picked up a piece of ice from the floor, then touched food thermometers without performing hand hygiene; and,3. Dietary staff were observed preparing to serve resident's drinks with reusable lids that were still wet.These failures had the potential to spread food-borne illness to all 131 residents of the facility. 1. During an observation on 4/21/26, at 8:02 a.m., in the facility kitchen, no hot water was available in the handwashing sink after allowing the hot water faucet to run for approximately 60 seconds. During an interview on 4/21/26, at 8:32 a.m., with CDM, CDM stated, she just checked the handwashing sink in the kitchen and the water was only warm. During an observation on 4/22/26, at 10:14 a.m., in the facility kitchen, no hot water was available in the handwashing sink after…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-24 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain an effective infection control program for two of 32 sampled residents (Resident 99 and Resident 89) when: There was no Enhanced Barrier Precaution (EBP- an infection control strategy in nursing homes requiring staff to wear gowns and gloves during high-contact care for residents at risk of carrying multidrug-resistant organisms or MDRO) sign posted for Resident 99.There was no adequate Personal Protective Equipment (PPE) used by staff during Resident 89's care. These failures increased the risk for Resident 99 and Resident 89 to be exposed to infections that are hard to treat. 1.During a review of Resident 99's admission records, the records indicated Resident 99 was admitted to the facility in March 2026 with diagnoses that included urinary tract infection, acute kidney failure (sudden loss of kidney function), and obstructive and reflux uropathy (blockage and abnormal backward flow of urine). Resident 99's Minimum Data Set…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-24 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide a POLST (Physician Orders for Life-Sustaining Treatment-a medical order from physician that specifies what type of medical treatment a person wants during serious illness) that accurately reflects resident's wishes for 2 of 32 sampled residents (Resident 13 and Resident 19) when: 1. Resident 19's POLST in clinical record did not indicate the same treatment as the physician's order; and, 2. Resident 13's code status (a status indicating what should be done if the resident had no pulse and not breathing) indicated on Residents 13's physician order did not match Resident 13's POLST. These failures had the potential for Resident 13 and Resident 19 to receive treatment that did not follow their wishes. 1. A review of Resident 19's admission Record indicated Resident 19 was initially admitted to the facility in February 2023 and readmitted [DATE] with multiple diagnoses including failure to thrive (inability to sustain weight due to poor nutrition),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-24 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that allegation involving verbal and physical abuse (aggressive or violent behavior toward other) was identified, thoroughly investigated and reported to the appropriate agencies for one of 32 sampled residents (Resident 2), when Resident 2 reported that she was hit by Resident 31 and there was no documented evidence that the investigation and reporting were completed.This failure had the potential to place Resident 2 and other residents at risk for abuse and mistreatment and prevented timely investigations by oversight agencies. A review of the admission record indicated the facility admitted Resident 2 in 2024 with multiple diagnoses which included heart disease and polyarthritis (inflammation, pain and stiffness of multiple joints).A review of Resident 2's Minimum Data Set (MDS, a federally mandated assessment), dated 3/13/26, indicated Resident 2 scored 15 out of 15 on a Brief Interview for Mental Status (BIMS, evaluation of cognitive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-24 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure that residents received necessary services to maintain personal hygiene for one of 32 sampled residents (Resident 7), when showers or bed bath were not provided two times a week as scheduled.This failure affected Resident 7's dignity, self-esteem, and had the potential to affect resident's overall well-being. A review of the admission record indicated the facility admitted Resident 7 earlier this year with multiple diagnoses which included hemiplegia (paralysis of partial or total body function on one side of the body) and hemiparesis (one-sided weakness) following stroke affecting left side.A review of Resident 7's Minimum Data Set (MDS, a federally mandated assessment), dated 2/27/26 indicated Resident 7 scored 13 out of 15 on a Brief Interview for Mental Status (BIMS, evaluation of cognitive function), which indicated intact cognition and intact ability to think, rationalize, and recall. The MDS assessment of Resident 7's functional abilities indicated the resident was dependent on staff for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 37 citations
  • Potential for harm · D2026-04-24 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide catheter (a thin flexible tube to drain urine) care in a manner to prevent catheter related infections for 1 of 32 sampled residents (Resident 161) when Resident 161's urinary (catheter placed into bladder) drainage bag and nephrostomy (catheter inserted into the kidney) drainage bag were laying on the floor in the same privacy bag.This failure had the potential to result in urinary tract infections for Resident 161. A review of Resident 161's admission Record indicated she was admitted to the facility in April 2026 with multiple diagnoses including encephalopathy (damage or disease that affects brain function), tubulo-interstitial nephritis (inflammation that damages structures of the kidneys), urinary tract infection (an infection in any part of the urinary tract system), and hydronephrosis (swelling of the kidney when urine cannot drain out from the kidney due to blockage or obstruction). A review of Resident 161's Minimum Data Set (MDS- federally mandated assessment tool), Cognitive Patterns,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-24 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure respiratory care was provided in accordance with professional standard of practice when:The oxygen order was not followed for Resident 135;The oxygen tubing was not labeled, and oxygen in use signage was not in place for Resident 52 and,The oxygen titration order was not followed for Resident 121.These failures had the potential for Resident 135, Resident 121, and Resident 52 to experience respiratory distress, and an increased risk for fire hazards for Resident 52. 1. A review of the admission Record indicated Resident 135 was admitted [DATE] with diagnoses including asthma (chronic lung disease causing airways to become inflamed, narrow, making it hard to breathe) and obstructive sleep apnea (brief episodes of stopped breathing or restricted airflow reduce blood oxygen). Resident 135's Brief Interview for Mental Status (BIMS- an assessment tool to screen and identify memory, orientation, and judgement status of the resident)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-24 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide pain management in accordance with professional standards and resident centered care plan for one of 32 sampled residents (Resident 74), when facility did not assess Resident 74's pain, did not offer non-pharmacological (strategies that do not involve use of pain medications) interventions, and did not offer pain medications. This failure had the potential for Resident 74 to be in pain and have ineffective pain management.A review of the admission record indicated the facility admitted Resident 74 in 2017 with multiple diagnoses which included osteoarthritis (pain, stiffness, and swelling of multiple joints) and inflammatory radiculopathy of lower back (pinched nerve, causing pain that goes down the leg (s).A review of Order Summary Report for Resident 74 contained a physician order to administer Tylenol 500 milligram (mg, unit of measurement) to administer for pain every 6 hours as needed.A review of Resident 74's Minimum Data…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-24 · tag F0700 — isolated
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide services in accordance with physician order, plan of care, and assessment for one of 32 sampled residents (Resident 74), when the right sided bed rail utilized for Resident 74's bed was not correctly sized.This failure had the potential to affect Resident 74's safety.A review of the admission record indicated the facility admitted Resident 74 in 2017 with multiple diagnoses which included cognitive impairment, weakness, and history of falling.A review of Order Summary report for Resident 74 contained a physician order dated 1/4/26 which indicated, Side rails 1/4 [quarter size] x 2 for bed mobility (turning and repositioning).A review of Resident 74's Minimum Data Set (MDS, a federally mandated resident assessment) dated 3/27/26, the MDS indicated the resident scored 7 out of 15 in a Brief Interview for Mental Status (cognitive assessment), which indicated moderate cognitive impairment.A review of Resident 74's care plan initiated 3/8/24 indicated that the resident required assistance from staff for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-24 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure residents are free of any significant medication errors for one of 32 sampled residents (Resident 162) when Resident 162's Insulin Glargine (a long-acting type of insulin - a hormone that removes excess sugar from the blood, can be produced by the body or given artificially via medication) was not administered as scheduled per physician's order.This failure had the potential to result in uncontrolled blood sugar for Resident 162 and placed Resident 162 at risk for developing signs and symptoms of high blood sugar.During a review of Resident 162's admission records, the records indicated Resident 162 was admitted to the facility in April 2026 with diagnosis that included Type 2 Diabetes Mellitus (DM - a disorder characterized by difficulty in blood sugar control and poor wound healing). Resident 162's Minimum Data Set (MDS, a federally mandated resident assessment tool), dated 4/4/21, indicated Resident 162 had intact cognition.During a review of Resident 162's physician order, dated 4/20/26, the order…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-24 · tag F0808 — failed to follow doctor-ordered diets — isolated
    Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to follow prescribed therapeutic diets (Physician prescribed meal plans that modify nutrient, calorie, or texture intake to treat medical conditions, and manage chronic diseases) for three residents (Resident 95, Resident 99, and Resident 134), for a census of 131.These failures had the potential for negative health outcomes for Resident 95, Resident 99, and Resident 134. During an observation in the facility kitchen on 4/22/26, at 12:05 p.m., Resident 99's food tray ticket was observed to read Diet: 2gm [gram, unit of measure] Sodium. Kitchen staff prepared Resident 99's lunch meal. Kitchen staff prepared the regular entree item country fried steak for Resident 99, and placed the tray on the food cart.During an interview on 4/22/26, at 12:05 p.m., with Certified Dietary Manager (CDM) CDM stated, Resident 99 got the wrong entree item and should have received the beef patty.During a review of the Facility's Diet Spreadsheet dated 4/22/26, spreadsheet indicated, for the 2gm Sodium diet the lunch item was a beef…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-24 · tag F0906 — isolated
    Provide enough power supply for lighting all entrances and exits; equipment for fire detection and alarm systems, and extinguishers.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure there was uninterrupted power supply for life sustaining equipment during a power outage, for a census of 131. This failure had the potential for vulnerable residents to experience life threatening situation during power interruptions. During an observation on 4/23/26 starting at 1:14 p.m., the facility had a power interruption. The facility staff were observed taking out extension cords and they were checking residents with oxygen concentrators and those with air mattress. The staff brought out flashlights and power cords to plug into the red emergency outlets to power the oxygen concentrators in Station 2. The staff stated the outlets were not working and they needed oxygen tanks.During an interview on 4/23/26 at 1:35 p.m., with the Social Services Director (SSD), the SSD stated the emergency outlets were not working. During an observation on 4/23/26 at 1:38 p.m., 24 minutes later, the emergency power kicked in.During an interview on 4/23/26 at 1:43 p.m., the Assistant Director of Nursing (ADON)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-31 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure accurate accountability of controlled medications (those with high potential for abuse or addiction) when: 1. Licensed Nurse 7 (LN 7) disposed tramadol (a controlled substance medication to treat pain without another LN to cosign the destruction; 2. Two out of five medication cart-controlled drug sign-in/sign-out sheets (sheets used to reconcile inventory of controlled medications in the medication cart by the outgoing and the incoming LN during a shift change) did not have signatures of the outgoing and the incoming nursing shift; and 3. The DON and pharmacist did not document destruction of controlled medications in accordance with facility policy and procedure (P&P). These failures resulted in the facility not having accurate accountability of controlled medications with the potential for abuse or misuse of these medications. Findings: 1. During a medication pass observation on 1/28/25 at 9:36 a.m. with LN 7, LN 7 was observed administering medications to Resident 138, including tramadol 50…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-31 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility had an 8.82% error rate when three medication errors out of 34 opportunities were observed during a medication pass for two of four Residents (Residents 101 and 138). This failure resulted in medications not given in accordance with the prescriber's orders and potential to affect the residents' clinical conditions. Findings: During a medication pass observation on 1/28/25 at 9:30 a.m. with Licensed Nurse 6 (LN 6), LN 6 was observed preparing ten medications, including acarbose (a medication to lower blood sugar) 50 milligrams (mg, a unit of measurement) and ferrous sulfate (a medication to prevent low blood cells in the body) 325 mg for Resident 138. LN 6 administered the medications. A review of Resident 138's medical record indicated the following physician's orders: - Acarbose 50 mg: Give one tab by mouth three times a day, take with first bite of meal, ordered 12/28/24; - Ferrous gluconate 324 (37.5 Fe) mg: Give one tablet by mouth two times a day for supplement, ordered 12/28/24. During a concurrent interview and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-31 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure multi-dose medications were dated with an open and discard date to ensure they were not used beyond the discard date. The deficient practices had the potential for residents to receive medications with unsafe and reduced potency from being used past their discard date. Findings: During a concurrent observation and interview on [DATE] at 12:30 p.m. with Licensed Nurse 6 (LN 6), an inspection of Medication Cart 5 (Med Cart 5) identified one Stiolto Respimat (a medication used to treat chronic obstructive pulmonary disease (a lung disease that makes it hard to breathe) 2.5 microgram/2.5 microgram (mcg, a unit of measurement) inhaler and one fluticasone/salmeterol (a medication to treat asthma (a lung disease that makes it hard to breathe) 500 mcg/50 mcg inhalers, both opened and unlabeled with open dates. LN 6 confirmed the manufacturer's labeling on Stiolto indicated, Discard 3 months after insertion of cartridge into inhaler. LN 6…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-31 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure food safety when: 1. One container of prepared apple juice and one container of iced tea concentrate were found expired in the walk-in refrigerator. 2. A box soaked with cooking oil was found in the dry food storage area of the kitchen. 3. Cracked light cover found overhead in between the steam table and food prep area. Missing light covers found in the dry storage area. 4. No air gaps were found on the food production sink, the three compartment sink, and the large sink next to the dishwasher. These failures had the potential to result in food contamination which could cause illness in medically vulnerable residents who received and consumed food from the facility kitchen for a census 130. Findings: 1. A concurrent observation and interview on 1/28/25 at 11:25 a.m. with Dietary Aide 3 (DA 3) in the walk-in refrigerator., DA 3 confirmed that the container of prepared apple juice and the container of iced tea concentrate were expired and should have been thrown out yesterday on 1/27/25. An interview on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-31 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain an effective infection control program when: 1. The facility did not implement proper infection control for two of 33 sampled residents (Resident 85 and Resident 301) when staff entered rooms of residents on droplet precautions without donning proper PPE (personal protective equipment- equipment worn to minimize exposure to infection); 2. The facility did not offer six out of 33 sampled residents (Resident 108, Resident 35, Resident 3, Resident 48, Resident 16, and Resident 110) to wash or sanitize their hands before meals; 3. Enteral feeding (providing nutrition) through a gastrostomy (G-tube, a surgical opening fitted with a device to allow feedings to be administered directly to the stomach common for people with swallowing problems) equipments were not labeled and changed as scheduled. 4. A glucometer (a medical device used to test blood sugar levels) was not cleaned and disinfected by a wipe that was approved to be safe and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-31 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure 5 out of 33 sampled residents (Resident 3, Resident 108, Resident 137, Resident 20, and Resident 110) were provided with hot water in the bathroom sinks. In addition, the entire Hall 30's which housed 24 residents had no hot water in bathroom sinks when the heater pump was turned off for over 20 days period. This failure resulted in multiple residents not having comfortable water to wash their hands and faces and negatively impacted their physical wellbeing, and had the potential to result in delayed provision of care. Findings: During an observation and interview on 1/29/25, at 8:55 a.m., Resident 3 was observed awake and sitting in bed. Resident 3 stated it took 15 - 20 minutes to get luke warm water from the bathroom sink. Resident 3 added, I can never wash my face and hands there. I have rheumatoid arthritis [RA, an autoimmune disease that affects joints, causing pain and stiffness] and ice cold water in the sink is very…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-31 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and records review, the facility failed to ensure staff answered call lights (devices used by residents to signal his or her need for assistance from staff) in a timely manner for two of 33 sampled residents (Resident 108 and Resident 3). In addition, the dedicated call system at nursing station 1, which was designed to facilitate communication between residents and staff, was muted. These failures had the potential to result in the resident's requests and care needs not being met jeopardizing the health and safety of residents. Findings: A review of the facility's 'Answering the Call Light' policy and procedure revised 9/2022, indicated, The purpose of this procedure is to ensure timely response to the residents' requests and needs. A review of the admission record indicated the facility admitted Resident 108 in 2023 with multiple diagnoses which included heart and kidney disease. A review of Resident 108's Minimum Data Set (MDS - a federally mandated resident assessment tool),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-31 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure physician orders were appropriate and followed as ordered for two of 33 sampled residents (Resident 94 and Resident 37) and failed to ensure Resident 109 took all the medications, when: 1. Resident 94 had conflicting orders for a knee brace, and 2. Resident 94 had order for oxygen that was not followed, and 3. Resident 37 had orders for monitoring for a medication that was no longer ordered. 4. Loose pills in a medication cup were observed at the bedside of Resident 109. These failures had the potential for Resident 94, Resident 37 and Resident 109 to receive care and treatment that was contradictory to the physician's orders leading to adverse outcomes. Findings: A review of Resident 94's admission Record indicated Resident 94 was admitted to the facility in October 2022 with multiple diagnoses including asthma (condition in which airways become narrow making it difficult to breathe), morbid obesity (severe obesity), and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-31 · tag F0685 — isolated
    Assist a resident in gaining access to vision and hearing services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure services were provided to one of 33 sampled residents (Resident 87) when Resident 87 was not assisted in the repair or daily use of their hearing aids. This failure had the potential to cause Resident 87 psychosocial harm by making him frustrated and angry due to his inability to hear clearly and communicate properly with staff, other residents, and visitors. Findings: A review of Resident 87's facesheet indicated Resident 87 was admitted to the facility in February of 2024 with a diagnoses including presence of left artificial shoulder joint with severe weakness, sensorineural hearing loss ( a type of hearing loss that occurs when there is damage to the inner ear (cochlea) or the auditory nerve that carries sound signals to the brain), and need for assistance with personal care. A review of Resident 87's Order Summary Report dated 2/5/24 indicated Resident 87 is capable of understanding rights, responsibilities, and Informed Consent. A concurrent observation and interview on 1/29/25 at 08:58 a.m. with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-31 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the safety of one of 33 sampled residents (Resident 78), who had tube feeding (TF, a medical device surgically implanted into the stomach, so the person who can not eat normally due to swallowing problems can receive liquid nutrition), when the facility did not follow the physician's order to keep Resident 78's head of bed (HOB) elevated at 30 degrees during administration of nutrition through the TF on multiple occasions. This failure had the potential for Resident 78 to experience aspiration (inhalation of TF formula) and develop aspiration pneumonia (a lung infection that develops after the person inhales food or liquids into their lungs where the bacteria will grow and cause an infection) which could lead to death. Findings: A review of the admission record indicated the facility admitted Resident 78 in the fall of 2024 with multiple diagnoses which included pneumonitis (lung infection that causes inflammation and swelling of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-31 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure two of 33 sampled residents (Resident 78 and Resident 93) received oxygen therapy as prescribed by the residents' physicians, when Resident 78 and Resident 93 received oxygen at a higher rate than ordered. These failures had the potential to contribute to residents' discomfort and decreased ability to breathe. Findings: A review of the admission record indicated the facility admitted Resident 78 in the fall of 2024 with multiple diagnoses which included chronic obstructive pulmonary disease (COPD, a chronic lung condition causing restricted airflow and breathing problems) and pneumonitis (lung infection that causes inflammation and swelling of the air sacs in the lungs) due to inhalation of food. A review of Resident 78's physician order dated 12/23/24 indicated, Oxygen inhalation at 2 liters [L, unit of measurement] per minute via NC [nasal cannula, a tubing used to deliver supplemental oxygen] continuously every shift. A review of the care plan titled, A risk for ineffective breathing pattern, dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-31 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure Resident 47 was free from unnecessary psychotropic medications (drugs that affect brain activities associated with mental processes and behaviors) when Resident 47 received psychotropic medication without implementation of non-pharmacological (non-drug) interventions and inadequate indication for use. This failure resulted in unnecessary medication for the resident, which had the potential for exposure to unwanted side effects associated with psychotropic medications such as sedation, falls, abnormal involuntary movements, and memory loss and increased risk of death. Findings: A review of Resident 47's medical record (MR) indicated Resident 47 was admitted to the facility on [DATE] with diagnosis including dementia (a brain disorder that leads to decline in memory) with unspecified psychosis not due to a substance or known physiological condition ( a collection of symptoms that affect the mind, where there has been some loss of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-31 · tag F0825 — isolated
    Provide or get specialized rehabilitative services as required for a resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure restorative services were provided for one of 33 sampled residents (Resident 15) when Restorative Nursing Services (RNS - nursing interventions that help people maintain or improve a resident's physical, mental, and emotional well-being.) were not initiated. This failure resulted in Resident 15 failing to maintain the highest practicable level of physical, functional, and emotional well-being. Findings: A review of Resident 15's facesheet indicated she was admitted to the facility in September of 2024 with diagnoses' which included Primary Osteoarthritis (a progressive disorder of the joints, caused by a gradual loss of cartilage) of both knees, Heart Failure, Chronic Obstructive Pulmonary Disease(COPD-a chronic lung disease causing difficulty in breathing), Type 2 Diabetes (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing), and unspecified difficulty in walking. A review of Resident 15's BIMS (Brief Interview for Mental Status-an assessment tool used by…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-31 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide one of 33 sampled residents (Resident 117) with an accessible call light, when Resident 117's call light was bundled up and attached to the call light plate out of Resident 117's reach. This failure resulted in Resident 117 not able to call for assistance for care needs causing an increased risk for falls. Findings: A review of Resident 117's admission Record indicated Resident 117 was admitted to the facility in April 2024 with multiple diagnoses including protein calorie malnutrition (inadequate intake of protein and calories causing adverse effects on the body), weakness, and abnormality with gait and mobility. A review of Resident 117's Minimum Data Set (MDS- a federally mandated assessment tool), Cognitive Patterns, dated 12/27/24, indicated Resident 117 had a Brief Interview for Mental Status (BIMS- tool to assess cognition) score of 11 out of 15 that indicated Resident 117 was moderately cognitively impaired. A review of Resident 117's MDS, Functional Abilities, dated 12/27/25, indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-30 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interviews, the facility failed to ensure services for one of four sampled residents (Resident 1) when medication was administered by a Certified Nursing Assistant (CNA 1) to Resident 1 (RES 1). This failure had the potential for harm when staff who are not trained to administer medications, administered medication outside of their scope of practice and job duties, which could cause medication errors. Findings: RES 1 was admitted to the facility in 2021 with diagnoses that included chronic pain (pain that lasts longer than 3 months) and morbid obesity (severe excess weight). Resident 1's Minimum Data Set (MDS, an assessment tool), dated 8/12/24 indicated the Brief Interview for Mental Status (BIMS) scored 13, meaning Resident 1 was cognitively intact. During a review of RES 1's Order Summary Report dated 9/23/24, the orders indicated lidocaine patch for the treatment of pain 4% (%, a percentage of medication) apply to both knees, shoulders, and back for 12 hours on and 12 hours off. During a concurrent observation and interview on 10/30/24 at 10:12 a.m., a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-30 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to ensure a safe and functional living environment for when two of four sampled residents (Resident 1 & Resident 3) had sliding glass doors in their rooms that were not able to be locked. This failure had the potential for people to enter the room from outside of the building and resulted in Resident 1 feeling unsafe. Findings: Resident 1 (RES 1) was admitted to the facility in 2021 with diagnoses that included depression. Resident 1's Minimum Data Set (MDS, an assessment tool), dated 8/12/24 indicated the Brief Interview for Mental Status (BIMS, a test of cognition) scored 13, meaning Resident 1 was cognitively intact. During an interview on 10/30/24 at 10:26 a.m., RES 1 stated that her sliding glass door does not lock and she has been asking for it to be fixed. During an observation on 10/30/24 at 10: 27 a.m., the Department was unable to lock the sliding glass door in RES 1's room. During a concurrent observation and interview on 10/30/24 at 10:35 a.m. with Certified Nursing Assistant (CNA) 1, CNA 1 was observed attempting…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-18 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow infection control practices for one out of a census of 112 when the Certified Nursing Assistant 1 (CNA 1) did not use gloves when handling soiled linen, and did not use proper hand hygiene practices when handling clean linen after touching soiled linen. These failures had the potential to spread infection in the facility. Findings: During a concurrent observation on 6/18/24 at 10:39 a.m. in the hallway by rooms [ROOM NUMBERS], CNA 1 was holding a soiled gown and linens with his bared hands, walked from room [ROOM NUMBER] to the hallway and placed it into the soiled linen bin near room [ROOM NUMBER]. Immediately afterward, CNA 1 walked to the clean linen closet, grabbed two clean gowns, and walked to room [ROOM NUMBER] to put on the resident in room [ROOM NUMBER]B. There was no hand hygiene observed when handling clean linen after touching soiled linen with ungloved hands. CNA 1 agreed he should have used a bag when transporting…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-06 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide treatments according to physician orders for one of three sampled residents (Resident 1) when Resident 1 was not given multiple treatment medications as ordered by the physician in November 2023, December 2023, and January 2024. This failure increased the resident's potential to have unmet health needs. Findings: Review of an admission Record, indicated Resident 1 was admitted to the facility in 2022 with diagnoses including kidney disease and diabetes. Review of Resident 1's Minimum Data Set [MDS, an assessment tool], dated 1/14/24, indicated Resident 1 had no memory issues or behaviors. A review of Resident 1's clinical record included the following documents: --A Treatment Administration Record (TAR), dated 11/23, indicated clobetasol propionate cream (a dermatitis medication) was not administered on the evening shift on 11/16/23. --The treatment to apply house barrier cream (a medication to prevent skin break down) to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-06 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure medications were stored locked for a census of 118 when the medication cart and treatment cart were left unlocked and unattended. These failures had the potential for medication misuse and drug diversion. Findings: During a concurrent observation and interview on 2/20/24 at 11:45 a.m. with Licensed Nurse 1 (LN 1), medication cart 1 in a hallway was unlocked and left unattended. The nurse was not in the hallway. There were residents and other staff in the hallway. LN 1 confirmed the medication cart was not locked and should have been locked. During a concurrent observation and interview on 2/20/24 at 1:50 p.m., the treatment cart was unlocked and unattended in the hallway. There were other staff walking in the hallway. The nurse was inside a resident room performing a dressing change. LN 2 confirmed the treatment cart was unlocked and unattended and should have been locked. During an interview on 2/20/24 at 1:53 p.m., the Director of Nursing (DON) confirmed the medication cart and treatment cart should…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-08 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews, record review, and facility policy review, the facility failed to ensure the accuracy of the preadmission screening and resident review (PASARR) Level 1 screening for 1 (Resident #56) of 4 sampled residents reviewed for PASARR. Findings included: Review of the facility policy titled, admission Criteria revised in March of 2019, revealed, 9. All new admissions and readmission are screened for mental disorders (MD), intellectual disabilities (ID), or related disorders (RD) per the Medicaid Pre-admission Screening and Resident Review (PASARR) process. a. The facility conducts a Level 1 PASARR screen for all potential admissions, regardless of payer source, to determine if the individual may meet criteria for a MD, ID, or RD. A review of Resident #56's admission Record revealed the facility admitted the resident on 10/31/2023 with a diagnosis to include post-traumatic stress disorder (PTSD). A review of Resident #56's Preadmission Screening and Resident Review Level I Screening dated 10/31/2023, revealed the resident did not have a serious diagnosed mental…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-08 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interviews, record review, and review of a facility policy, the facility failed to ensure a resident's care plan was revised to include contact precautions for clostridium difficile (C-diff) for 1 (Resident #78) of 8 sampled residents reviewed for infection control. Findings included: Review of a facility policy titled Care Plans, Comprehensive Person Centered, revised in December 2016, revealed 8. The comprehensive, person-centered care plan will: a. Include measurable objectives and timeframes; b. Describe the services that are to be furnished to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being; and o. Reflect currently recognized standards or practice for problem areas and conditions. A review of Resident #78's admission Record revealed the facility admitted the resident on 10/18/2023. Per the admission Record, Resident #78 received a diagnosis of C-diff on 12/12/2023. Review of Resident #78's Order Summary Report, with active orders as of 02/07/2024, revealed an order dated 12/12/2023, for isolation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-08 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, record reviews, facility policy reviews, and document review, the facility failed to ensure staff wore personal protective equipment (PPE) when they provided care for 2 (Resident #40 and Resident #78) of 8 sampled residents reviewed for infection control. The facility also failed to ensure fit testing for 3 (Licensed Vocational Nuse #3, Registered Nurse #4, and Certified Nursing Assistant #5) of 4 staff reviewed for fit testing. Findings included: Review of a facility policy tilted Handwashing/Hand Hygiene revised in August 2019, revealed, 6. Wash hands with soap (antimicrobial or non-antimicrobial) and water for the following situations: a. When hands are visibly soiled; and b. After contact with a resident with infectious diarrhea including, but not limited to infections caused norovirus, salmonella, shigella and C. difficile. 1. A review of Resident #40's admission Record revealed the facility admitted the resident on 05/24/2019. The admission Record revealed the resident received a diagnosis of resistance to multiple antimicrobial drugs on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-03 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to follow their abuse policy and procedure when abuse, dementia and resident's rights trainings including reference checks were not completed for one of 6 employees (Certified Nursing Assistant, CNA 1) prior to being assigned to provide care to residents. This failure placed the residents at risk for abuse, neglect and mistreatment. Additionally, the failure to provide CNA 1 with abuse prevention and reporting training denied her the ability to recognize incidents of abuse and the process for reporting such incidences. Findings: A review of the facility's policy titled, Background Screening Investigations, dated 3/2019 indicated, Our facility may conduct employment background screening checks, reference checks .on all applicants for positions with direct access to residents. An interview related to the facility reported incident for allegation of staff to resident abuse was conducted with the facility's Administrator (ADM) on 2/1/24 at 10:35 a.m. The ADM stated Resident 2 reported that her roommate (Resident 1) was verbally…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide adequate supervision to ensure safety for one of three sampled residents (Resident 1), when he left the facility unaccompanied and without staff knowledge and wandered 3 buildings away from the facility that is located next to a busy cross street. This failure placed Resident 1 at high risk for being hit by a moving vehicle, falls, and potentially endangered his life. Findings: A review of the admission Record indicated the facility admitted Resident 1 recently with multiple diagnoses which included dementia (a decline in memory or other thinking and reasoning skills), depression (a mood disorder that causes a persistent feeling of sadness and loss of interest), and muscle weakness. A review of the physician orders dated 1/14/24 indicated, Resident [1] is NOT Capable of Understanding Rights, Responsibilities, And Informed Consent. A review of the admission assessment dated [DATE] at 4:23 p.m., indicated Resident 1 was oriented to person and had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-29 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that the nutritional status was maintained and monitored accurately for one of three sampled residents (Resident 1) when: Restorative Nursing Assistants (RNA) weighed Resident 1 with NPWT (negative pressure wound therapy, also known as a wound vac, a device to aid in wound healing) device connected to Resident 1, and Certified Nursing Assistants (CNAs) did not document Resident 1's meal intakes 3 times daily in a consistent manner, and Resident 1's preference to have a pureed diet (diet that consists of soft smooth foods) was not honored in a consistent manner. These failures resulted in incorrect weights and inaccurate intake information, which had the potential to generate dietary interventions for Resident 1 based on inaccurate and incomplete information and cause resident dissatisfaction with meals with potential for weight loss. Findings: A review of Resident 1's admission Record indicated Resident 1 was admitted to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-30 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide treatment and care in accordance with professional standards of practice for one of 6 sampled residents (Resident 1) when: 1. Resident 1 did not receive a TSLO brace (thoracolumbosacralorthosis - a brace for the mid to lower back used to provide support after back injury) as ordered by the physician on admission, and 2. Results for Resident 1's CBC (complete blood count, measures white and red blood cells and platelet count) lab ordered stat (needs to be performed immediately) were not obtained and reported timely. These failures had the potential to negatively affect the health, safety, and medical condition of Resident 1. Findings: 1. A review of the admission record indicated that Resident 1 was admitted to the facility in the summer of 2023 with diagnoses including fracture (a complete or partial break in a bone) of thoracic and lumbar vertebrae (middle and lower backbones), fracture of the right humerus (bone of the upper arm), fracture of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-01 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to protect one of three sampled residents (Resident 1) from loss of personal property when facility policies were not in place to protect personal property from loss. This failure resulted in Resident 1's dentures, glasses, and hearing aids to be missing which had the potential for Resident 1 to have decreased communication and functioning. Findings: A review of Resident 1's admission Record indicated Resident 1 was admitted to the facility in February 2021 with multiple diagnoses including Alzheimers disease (disease that causes memory loss and confusion), chronic pain, and cervical disc degeneration (wear and tear on the intervertebral discs, neck bones, causing neck pain). A review of Resident 2's admission Record indicated Resident 2 was admitted to the facility in July 2021 with multiple diagnoses including gastrostomy (opening into the stomach), dysphagia (difficulty swallowing), and myocardial infarction (heart attack-blockage of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-21 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide preventative care, consistent with their own policies and procedures; Support Surface Guidelines, Prevention of Pressure Injuries, Repositioning, and Pressure Injury Risk Assessment, for one (Resident 1) of the three sample residents when Resident 1 developed an unstageable (when the stage is not clear) pressure ulcer (injury that breaks down the skin and underlying tissue) on his sacrum (area of the lower back and tail bone) which was identified on admission to the Acute Care Hospital (ACH). This failure had the potential to have caused Resident 1 to develop an unstageable pressure ulcer. Findings: Review of ACH clinical record for Resident 1, indicated that, Resident 1 arrived at the hospital from the facility on 4/8/23 at 6:56 p.m. Review of ACH ' s clinical record showed a picture of a sacral wound, scanned on 4/9/23 at 2:21 a.m. Release of Information Department (RID) at ACH validated that the picture was uploaded shortly after it was taken. A review of ACH ' s clinical record, titled, Flow sheet, indicated,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2026-04-24 · tag F0912 — pattern
    Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure 32 resident rooms (rooms 21, 22, 23, 24, 25, 26, 27, 28, 29, 31, 32, 33, 34, 35, 36, 37, 38, 40, 42, 43, 44, 45, 46, 47, 48, 49, 53, 55, 56, 57, 58, and 59) met the required 80 square feet (sq. ft.) per resident.This failure had the potential for residents residing in these rooms to not have enough space for the provision of care and lack of privacy. The ADM provided the room measurements for 32 rooms with three residents. The room measurements for each room were as follows:room [ROOM NUMBER] at 218.4 with 72.8 sq. ft. per residentroom [ROOM NUMBER] at 218.4 with 72.8 sq. ft. per residentroom [ROOM NUMBER] at 218.4 with 72.8 sq. ft. per residentroom [ROOM NUMBER] at 218.4 with 72.8 sq. ft. per residentroom [ROOM NUMBER] at 218.4 with 72.8 sq. ft. per residentroom [ROOM NUMBER] at 218.4 with 72.8 sq. ft. per residentroom [ROOM NUMBER] at 218.4 with 72.8 sq. ft. per residentroom [ROOM NUMBER] at 223.9 with 74.6 sq. ft. per residentroom [ROOM NUMBER]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2025-01-31 · tag F0912 — pattern
    Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure 32 resident rooms (rooms 21-29, 31-38, 40, 42-49, 53, 55-59) met the required 80 square feet (sq. ft.) per resident. This failure had the potential to result in inadequate space for the provision of care and decreased quality of life for residents residing in these rooms. Findings: Multiple observations were conducted throughout the facility of resident care in rooms with less than 80 sq ft during the survey. During an interview on 1/28/25 at 8:50 a.m. with the Administrator (ADM), the ADM stated there are no rooms with a current room waiver. During an interview on 1/29/25 at 8:26 a.m. with the ADM, the ADM stated the facility does not have any current room waivers. Requested room measurements for rooms with three residents. The ADM provided room measurements, all rooms with three residents: room [ROOM NUMBER] at 218.4 with 72.8 sq. ft. per resident room [ROOM NUMBER] at 218.4 with 72.8 sq. ft. per resident room [ROOM NUMBER] at 218.4 with 72.8…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Waiver has been granted

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to BVHC, LLC — 12 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 53.3-1.3 vs chain
Health inspection 2 of 53.0-1.0 vs chain
Staffing 4 of 53.4+0.6 vs chain
Quality measures 4 of 53.8+0.2 vs chain
The other 11 homes this chain runs (chain average 3.3★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
BOEHRER, BRYANIndividualINDIRECT OWNERSHIP INTERESTsince 06/30/2020
ABENOJAR, TERESITAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/17/2023
CALABAZARON, REDENTORIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/06/2024
CASTANEDA, DEBBIEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/14/2021
CHINTHAKINDI, RAVIIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/30/2023
JONES, MICHAELIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/01/2021
KAZLOU, DZMITRYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 09/01/2021
LATA-GOKUL, JANEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/28/2023
MARTIN, RICHARDIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/30/2020
THAPA, NISCHALIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/06/2024
WILSON, TANNERIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/03/2022

CMS files one row per role, so the 21 rows in the source record cover these 11 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$20.1M
Net patient revenuemost recent cost report
+3.2%
Operating marginrevenue minus expenses
$1.2M
Related-party expense6% of expenses
Who pays — share of resident-days
Medicaid 61%Medicare 17%Other / private 21%

This home reported $1.2M paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$464per resident / day
operating cost
$14,121per month
≈ monthly operating cost
$480per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.

Typical monthly cost in California
$12,167/mo
Nursing home (semi-private)
$15,178/mo
Nursing home (private)
$7,000/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 056495. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-04-24, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

What to do next