Katherine Healthcare
315 Alameda Avenue, Salinas, CA 93901 · For profit - Corporation · 51 certified beds · (831) 424-1878 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- no federal fines or payment denials on record
- a high payroll-based staffing rating (4/5)
- lower-than-typical staff turnover (29% vs 45% nationally) — better care continuity
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has an abuse, neglect, or exploitation citation (F0602), cited Mar 2026
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0607, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- a high number of inspection citations overall (50) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its payroll-based staffing score sits well above its independent inspection score
- its independent health-inspection rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Worth a closer look. This home's staffing rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 3 of 5 |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 3 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 9.1% | 10.2% | 15.4% | better |
| Long-stay residents who lose too much weight | 3.1% | 4.0% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.9% | 1.2% | 2.0% | better |
| Long-stay residents with depressive symptoms | 0.0% | 7.3% | 6.5% | check this* — see note marked star below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.4% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 11.7% | 1.6% | 3.3% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents whose ability to walk worsened | 7.3% | 9.8% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 22.5% | 13.7% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 98.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 9.5% | 4.3% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 6.8% | 10.2% | 21.2% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 8.1% | 12.0% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 2.5% | 1.5% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 100.0% | 93.2% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 33.3% | 23.0% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 13.8% | 11.2% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 3.84 | 2.25 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 2.68 | 1.57 | 1.80 | worse |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
53.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 115 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 55.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 40 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: not reported. This home filed no therapist hours at all in its payroll data for this quarter. That is a gap in what it reported, and we do not read it as an absence of therapy — the homes that file nothing here include ones that discharged hundreds of Medicare rehab patients in the very same period, who plainly received therapy from someone. Because we cannot tell a home that under-reports from one that genuinely provides little, this home is left out of the comparison above rather than scored at zero. Ask it directly how many therapist hours a rehab resident gets, and on which days.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 53.6%CMS range 41.5–61.6 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 8.7%CMS range 6.0–12.1 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 55.0% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 45.0% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 47.5% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 89.4% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 2.1% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.3%CMS range 3.2–12.7 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.15 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 51 beds and averages 41.8 residents a day — about 82% occupied, or roughly 9 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.14 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.67 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.54 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.75 hrs/resident/day on weekends vs 4.29 on weekdays — 13% thinner on weekends. RN hours go from 0.70 to 0.59 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 29% is below the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
50 citations, most serious first. The 10 most serious are shown; the remaining 40 are one tap away and print in full.
- Potential for harm · E2026-05-21 · tag F0692 — failed to prevent malnutrition and dehydration — patternProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to complete the nutritional initial screener (NIS) for seven of eight residents (Resident 1, 2, 4, 5, 6, 7, and 8) upon admission. This failure had the potential for residents nutritional needs being unmet.Findings:Resident 1 was admitted to the facility on [DATE] with diagnoses which included severe protein-calorie malnutrition, muscle weakness, chronic metabolic acidosis (a long-term buildup of acid in the body fluids, usually caused by reduced kidney function or excessive acid production. It is frequently linked to chronic kidney disease (CKD), resulting in symptoms like fatigue, nausea, and rapid breathing).Resident 2 was admitted to the facility on [DATE] with diagnoses which included morbid obesity (a person carries enough excess weight that could significantly harm their health).Resident 4 was admitted to the facility on [DATE] with diagnoses which included gastric ulcer (an open sore in the stomach lining).Resident 5 was admitted to the facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-27 · tag F0602 — failed to protect residents from theft of their belongings — isolatedProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to protect one of three resident (Resident 1) from misappropriation of property (unauthorized use of someone else's property) when Resident 1's controlled medication (medications that are regulated due to higher risk of misuse) Lorazepam (used to treat severe anxiety) with 19 tablets were missing or unable to be located.This failure resulted in Resident 1 missing two doses of the medication and potential adverse health outcomes and violated patient rights.During an interview with Registered Nurse (RN) A, on 12/2/25 at 1:30 p.m., RN A stated he was counting the narcotics (used to treat moderate to severe pain) in the Station 2 medication cart with the night shift nurse (RN B) on 11/30/25. RN A stated he could not find a bubble pack containing the medication named Lorazepam (a controlled medication used to treat severe anxiety) 0.5 milligrams (mg, unit of measurement) for Resident 1. RN A stated three medication carts and 48 resident rooms were checked but were not able to find the medication. RN A called the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-27 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to meet the needs of one of three residents (Resident 1) when there was no accurate accountability of the controlled medication (medication that can be easily abused and are under strict government control) lorazepam 0.5 milligram (mg, unit of measurement) tablet.This failure resulted in Resident 1 not receiving two doses of the controlled medication.Findings:During an interview with Registered Nurse (RN) A, on 12/2/25 at 1:30 p.m., RN A stated he was counting the narcotics (used to treat moderate to severe pain) in the Station 2 medication cart with the night shift nurse (RN B) on 11/30/25. RN A stated he could not find a bubble pack containing the medication named Lorazepam (a controlled medication used to treat severe anxiety) 0.5 milligrams (mg, unit of measurement) for Resident 1. RN A stated three medication carts and 48 resident rooms were checked but were not able to find the medication. RN A called the pharmacy on 11/30/25 for a replacement of the medication. Per RN A pharmacy stated refill of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-09-08 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow its Policy and Procedures regarding oxygen administration for two out of six sampled residents (Resident 43 and Resident 3) when:1. No oxygen (O2: a colorless, odorless and tasteless gas, essential for life) administration order for Resident 43;2. O2 humidifier(a device, often a bottle contains water that adds moisture to dry supplemental O2 use) not adequately replaced for Resident 43;3. No O2 administration order, unlabeled oxygen tubing, and no oxygen in use sign posted for Resident 3;4. No care plan for O2 administration for Resident 3.These failures had the potential to affect sampled residents medical condition, well-being, and safety.Findings: 1. Review of Resident 43's clinical record indicated she was admitted to the facility on [DATE] with a diagnoses of dementia (a disorder of the brain that causes a person to lose their memory), ischemic cardiomyopathy (enlarging of the heart due to lack of oxygen), and acute on chronic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-09-08 · tag F0757 — failed to avoid unnecessary drugs — patternEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure 3 out of 14 sampled residents (Resident 35, Resident 53, and Resident 3) were free from unnecessary medications when:1. Resident 35 received calcium acetate (brand name: Phoslo; medication to treat high phosphate [phosphorous] in the blood, in patients with end-stage renal disease [ESRD, a condition when the kidneys no longer function well enough to meet the body's needs]) for a wrong indication and not given with mealtimes as in accordance with the manufacturer's specifications. This resulted in inadequate indication and ineffective use of the medication to treat/prevent high phosphorous level.2. Resident 53 had an as-needed order for milk of magnesia (product containing magnesium, to treat constipation), a medication to avoid in residents that have ESRD. This had the potential for adverse effects (such as high magnesium level in the blood) for the resident 53.Findings: 1. During a medication administration observation with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-09-08 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that infection control practices were implemented when: 1. Unlabeled personal care items; 2. Uncovered BiPAP (bilevel positive airway pressure, a machine used to help breathe by providing two different levels of air pressure through a mask) face mask; 3. No appropriate receptacle (a container to hold or store things) in room with contact precautions (CP: infection control measures used to prevent the spread of germs between residents) to discard used personal protective equipment (PPE: equipment worn to minimize exposure to infections and illnesses); 4. Cloudy urine in foley catheter (F/C: a thin, flexible tube inserted into the bladder [a body organ that stores urine] to drain urine) drain tube for Resident 8; 5. Appropriate hand hygiene between task while feeding residents was not followed. These above failures could result in the spread of infection and cross-contamination that could affect 43 residents who currently reside in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-09-08 · tag F0908 — failed to keep essential equipment working — patternKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to maintain equipment and environment in safe operating and sanitary condition when; 1. Unsteady bed side commode (a portable toilet, chair like structure to accommodate different user heights) with missing floor grip pads and broken chest of drawers in room for Resident 40; 2. Penetrating holes in room [ROOM NUMBER] and bathroom [ROOM NUMBER]; 3. Red to dark brown color metal plumbing pipes and missing on and off button for light switch in bathroom [ROOM NUMBER]. Above failures had the potential to adversely affect the health and safety of residents in facility.Findings:1.During an initial room rounds on 9/2/2025 at 11:25 a.m., Resident 40 stated bedside commode was unsteady, missing floor grip pads for both legs on back, chest of drawers in the room, doors were not opening and closing appropriately, and both bottom drawers falling on floor when opened.Review of Resident 40's face sheet (FS: a document that gives resident's information at a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-08 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure to follow their policy and procedure (P&P) for physician orders for life-sustaining treatment (POLST: a document that specifies the medical treatments the resident wants to receive during serious illness) for two of five sampled residents (Resident 3 and 8). These failures could lead to the delivery of unnecessary or inappropriate medical services against sampled resident's goals and wishes. Findings:Review of Resident 3's face sheet (a document that gives a resident's information at a quick glance) indicated Resident 3 was admitted to facility on 8/8/2025. Review of Resident 3's POLST form date prepared 8/8/2025 indicated, section D for advance directive was not completed and available all three options were left blank.Review of Resident 8's face sheet indicated, Resident 8 was admitted to facility on 7/2/2022. Review of Resident 8's POLST form date prepared 8/1/2022 indicated, section C for artificially administered nutrition was not completed and available all three options were left blank.During a concurrent…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-08 · tag F0605 — failed to not use drugs as a restraint — isolatedPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure free from unnecessary psychotropic medication (medications capable of affecting the minds, emotions, and behaviors) for one of four sampled resident (Resident 56) when: There was no documented evidence of non-pharmacological (treatments and strategies that mange health conditions without using medications) approaches attempted before administered psychotropic medication quetiapine (used to treat mental health condition); 2. There was no documented evidence for episodes of appropriate behavior monitored for quetiapine; 3. There was no documented evidence for side effects monitored for quetiapine.These above failures had the potential to place sampled resident at risk to receive unnecessary psychotropic medication. Findings:Review of Resident 56's face sheet (FS: a document that gives a resident's information at a glance) indicated Resident 56 was admitted to facility on 8/1/2025 and discharged from facility on 8/3/2025.Review of Resident 56's diagnoses included mood disorder (type of a mental illness affects…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-08 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to accurately code the minimum date set (MDS: an assessment tool) assessment for one of three sample resident (Resident 3) when Resident 3's MDS assessment did not reflect status of the resident. This failure had the potential to affect inappropriate care and interventions. Findings:Review of Resident 3's face sheet (FS: a document that gives a resident's information at a quick glance) indicated Resident 3 was admitted to facility on 8/8/2025.Review of Resident 3's diagnoses included diabetes type 1(a chronic condition in with high level of sugar in the blood).Review of Resident 3's order summary report indicated insulin (a hormone that helps to regulate blood sugar levels) glargine ( a type of long acting insulin used to trat treat diabetes) 100 Unit (unit: specific volume of fluid) /ML (ml: milliliter, a unit of volume, equal to one-thousandth of a liter) inject 5 units subcutaneously (SQ: a method of administering medication by injecting into the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 40 citations
- Potential for harm · D2025-09-08 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure to implement comprehensive person-centered care plan for two of 14 sampled residents (Resident 4 and 29) when:Bilateral (both) heel boots were not applies while in bed for Resident 4;Floor mat (padded mat to reduce the risk of serious injury from fall) was not placed while Resident 29 was in bed. Above these failures had potentially affect Resident 4 and 29 's quality of care for prevention of pressure ulcer and injury in the facility. Findings: 1. During a review of Resident 4's physician order dated 4/29/25, it indicated, Keep weight off heels: use heel boot on right foot while in bed and check placement every shift (QS). During a review of Resident 4 's care plan for the potential impairment to skin integrity, revised on 8/6/25, care plan indicated, Boots to heels when in bed for preventative measure. During an observation on 09/02/2025, at 10:19 a.m., Resident was in bed and there were bilateral boot left on the bedside table. No pillow under her feet for offloading pressure for both feet.During an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-08 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure to provide a restorative nurse assistant (RNA, a nursing program to increase and/or to prevent decrease in range of motion [ROM, the extent or limit to which a part of the body can be moved around a joint or a fixed point] exercise) program for one of 14 sample resident (Resident 4 ). Above this failure had the potential to result in further decline of ROM for sample Resident 4. Findings: 1. During a review of Resident 4's clinical record indicated she had diagnoses including Parkinson disease (a brain disorder that causes problems with movement, such as tremors (shaking), stiffness, and slow movement) and muscle weakness (a lack of muscle strength). Review of Resident 4's minimum data set (MDS, an assessment tool) assessment dated [DATE], she was totally dependent on her activities of daily living (ADL, such as eating, grooming, dressing, walking, transferring, and toileting). Resident 4 had impaired ROM on both sides of upper and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-08 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one out of 18 sampled resident (Resident 5) was appropriately treated for a urinary tract infection (UTI, an infection of the bladder [body organ that collects urine] which causes burning while urinating, abdominal pain and blood in the urine) with an appropriate medication as ordered by the physician. This failure had the potential for further progress of UTI and affect Resident 5's overall health condition.Findings:Review of Resident 5's clinical record indicated he was admitted on [DATE] with diagnoses including acute kidney failure (failure of the kidneys [pair of organs that produces urine], due to an outside cause such as other diseases or infection), hepatorenal syndrome (a complication of advanced liver [a large organ in the digestive system] disease that affects the kidneys), spontaneous bacterial peritonitis (an infection in the abdominal area due to bacteria) and Unspecified Cirrhosis (destruction of healthy liver tissue). Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-08 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents receiving dialysis (medical treatment that filters blood to remove waste and excessive fluids from body to sustain life) treatment received care consistent with professional standards for two of three sampled residents (Resident 3 and 35) when:1. Inadequate communication from dialysis center (a place which provides dialysis treatment) to nursing facility for Resident 3; 2.Order for milk of magnesia (MOM: medication used to treat constipation [problem with passing stool]) for Resident 3 with dialysis status;3.Antibiotic (medication used to treat infection) order was not discontinued as ordered for Resident 3;4.No documented evidence for side effects (S/E, unwanted or unexpected effects that occur when taking medication) monitoring for use of antibiotic medications x2 for Resident 3;5.Dialysis emergency kit (to prepare for emergency where regular dialysis treatments may be unavailable to manage condition) not available and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-08 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure accurate accountability of controlled substances (that can be easily abused and are under strict government control) when controlled medications were signed out of the controlled drug record (CDR, an accountability sheet of controlled medications) but not documented on the medication administration record (MAR) to show they were administered for 2 out of 4 residents (Residents 54 and 55). This resulted in facility not having accurate accountability and the potential for abuse/loss of controlled medications.Findings: During the survey, the CDRs for 4 residents receiving as-needed medications were requested for review.During a concurrent interview and record review with the Director of Nursing (DON) and Registered Nurse (RN) A on 9/3/25 at 10:37 a.m., the DON stated whenever an as needed controlled medication is requested by a resident, the nursing staff needs to assess the resident, remove the medication from the medication cart, sign it out of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-08 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility had a medication error rate of 7.89% when three medication errors occurred out of 38 opportunities during the medication administration for three out of six residents (Residents 3, 27, and 35). Resident 35 did not receive calcium acetate (brand name: Phoslo; medication to treat high phosphate in the blood, in patients with end stage kidney disease) as in accordance with the manufacturer's specifications; Resident 27 received an insulin (medication to lower blood sugar) injection not in accordance with the manufacturer's specifications; and Resident 3 did not receive his metoprolol (medication to treat high blood pressure [BP]) as ordered.The failures resulted in the residents not receiving medications as prescribed or per manufacturer's specifications, which had the potential for complications of their medical conditions (such as high phosphate level, high blood sugar, or high BP).Findings: 1. During a medication administration observation with Registered Nurse (RN) A on 9/2/25 at 10:25 a.m., RN A was observed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-08 · tag F0804 — failed to serve food at safe, palatable temperature — isolatedEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure to conserve nutritional food value and palatability for one of 42 sampled resident (Resident 47), when:1. Resident 47 stated vegetables were soft, mushy and overcooked;2. A test tray for cooked vegetable was soft.This failure had the potential to compromise nutritional quality and palatability of meals for sampled resident 47.Findings: 1.During an initial room rounds on 9/2/2025 at 11:10 a.m., Resident 47 stated food in facility horrible, bland, no taste, veggies served soft, mushy and overcooked. Review of Resident 47's face sheet (FS: a document that gives resident's information at a quick glance) indicated Resident 47 was admitted to facility on 7/14/2024. Review of Resident 47's minimum data set (MDS: clinical assessment tool) assessment dated [DATE] indicated Resident 47's brief interview for mental status (BIMS) score of 13 (score of 0-7: severe cognitive impairment, 8-12: moderate cognitive impairment, 13-15: intact…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-04-30 · tag F0700 — widespreadTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the proper use of bed or side rails (adjustable rigid bars attached to the side of a bed) for five (Residents 26, 145, 194, 17, and 4) of five sampled residents (residents who used bed or side rails) when: 1. There was no documentation that indicated the facility followed the manufacturers' recommendations and specifications for installation and maintenance of the facility's beds and side rails for five of five sampled residents (Residents 26, 145, 194, 17, and 4); 2. There was no documentation that indicated alternatives were offered and/or attempted prior to the use of bed or side rails for three of five sampled residents (Residents 194, 17, and 4); 3. There was no documentation that indicated an entrapment risk assessment was completed prior to the use of bed or side rails for two of five residents (Residents 17, and 4); 4. There was no updated bed or side rail assessment form completed for one of five residents (Resident 4);…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-04-30 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to maintain hygiene in the kitchen and to ensure food was stored in accordance with professional standards for food safety when: 1. Past use-by date food, rotten bananas, and dented cans were found in the freezer and on the shelves in the kitchen; 2. [NAME] K's (CK K) and dietary aid L's (DA L) hair were out of their hair nets; the maintenance director (MD) did not wash his hands when he entered the kitchen and opened the ice machine; the dietary director (DD) did not sanitize the thermometers before checking the food temperatures; and, 3. The screw in the ice storage bin was rusty with rusty water that dripped down onto the ice, and the ice machine did not have an air gap. These failures had the potential to cause the growth of micro-organisms which could cause foodborne illnesses and cross-contaminated food for residents eating at the facility. Findings: 1. On 4/22/24 at 9:25 a.m., during an observation of the ice cream freezer, walk-in freezer, and the storage shelves in the kitchen, with the Dietary Director (DD), the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-04-30 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement infection control practices when: 1. Licensed vocational nurse A (LVN A) picked up clean gauges and Silver Alginate (a sterile dressing for wounds with moderate to heavy exudate that helps prevent infection of wounds while providing optimum environment to facilitate healing) with her contaminated gloved hands for the treatment of Resident 9's wound; 2. Certified nursing assistant H (CNA H) did not sanitize her hands before serving a lunch tray to Resident 35; 3. LVN A went to Resident 17's room wearing the same gloves that she wore to give insulin to Resident 195, and then walked out of Resident 17's room with the same gloves on; 4. Restorative nurse assistant (RNA) did not perform hand hygiene in between residents during meal assistance; 5. Licensed vocational nurse C (LVN C) touched the privacy curtain with dirty gloves, did not change gloves afterwards, and continued to used her contaminated gloves for wound treatment; and,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-04-30 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to accurately code the Minimum Data Set (MDS, an assessment tool) for four of 13 sampled residents (Residents 34, 27, 17, and 7) when: 1. Resident 34's two different MDS assessments did not reflect the following: hospice care, facility acquired pressure injury (PI, damage to the skin caused by prolonged pressure), nutritional intervention, and the physician orders for life-sustaining treatment (POLST, a tool for end-of-life planning); 2. Resident 27's behavior of rejection of care was not reflected in the MDS assessment; 3. Resident 17's left sided weakness was not reflected in MDS assessment; and, 4. Resident 7's behavior of rejection of care was not reflected in MDS assessment. These failures resulted in inaccurate MDS assessments, which had the potential to affect the residents' care. Findings: 1. During a concurrent interview and record review on 4/25/2024 at 10:17 a.m., minimum data set coordinator (MDSC, licensed nurse in charge of the assessment)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-04-30 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the residents received the necessary care and services for six of 13 residents (1, 7, 9, 22, 27,145 ) when: 1. Licensed vocational nurse A (LVN A), who worked with Resident 1 for a year, did not know Resident 1 had a pacemaker (a small battery-operated device that helps the heart beat in a regular rhythm); the facility did not have information on Resident 1's cardiologist and pacemaker, and did not schedule for Resident 1's pacemaker to be checked; 2. Resident 7 refused vitamin D3 4000 international unit (IU), cyanocobalamin (a manufactured version of vitamin B12) 1000 micrograms (ug, a metric unit of mass), and levothyroxine (used to treat an underactive thyroid gland which is a gland located beneath the voice box) 75 ug multiple times, and her refusals were not reported to the physician; 3. LVN A did not follow the physician order for the treatment of Resident 9's suspected deep tissue injury (SDTI) on his second, third, and fourth left toes;…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-04-30 · tag F0732 — patternPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the daily staffing information posted was the current date. This failure had the potential to result in nurse staffing misinformation to residents, families, and visitors. Findings: During facility rounds on 4/22/2024 at 11:42 a.m., the Census and Direct Care Service Hours Per Patient Day (DHPPD-a form containing daily staffing information) form was posted in front of the nurse station located in the facility's first floor, dated 4/5/2024 (17 days past). During facility rounds on 4/22/2024 at 11:45, on facility's second floor, the DHPPD form was posted at the hallway beside the charting room, dated 4/2/2024 (20 days past). During an interview with director of staff development (DSD) on 4/24/2024 at 8:40 a.m., DSD stated she was the one in charged to initiate, post, and update the DHPPD postings. DSD further stated DHPPD posting should have the current date. DSD confirmed the DHPPD posted on 4/22/2024 was outdated. DSD stated she was on vacation, and nobody updated the DHPPD posting. During an interview…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-04-30 · tag F0756 — failed to review each resident's drug regimen — patternEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure drug regimen review were done and acted on for three out of five residents (Resident 11, 15, and 31) when 1. Interim Medication Regimen Review (iMRR, a medication regimen review done when a resident had significant changes prior to the monthly drug regimen review) was not done for Resident 11 after multiple episodes of falls; 2. Consultant Pharmacist (CP) failed to identify and report irregularities related to a lack of monitoring of the blood pressures (BP, the pressure of blood on the walls of the arteries as the heart pumps blood) and heart rates of Resident 11 and Resident 15; and, 3. The facility did not act on the pharmacist's recommendation to administer Coreg (used to treat high blood pressure and a condition in which the heart cannot pump enough blood to all parts of the body) 3.125 milligrams (mg, a metric unit of mass) with food for Resident 31. These failures had the potential for residents experiencing possible adverse effects and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-30 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure resident's needs were accommodated for one of five sampled residents (Resident 17) when Resident 17's urinal (a container used to collect urine) was not within reach to use. This failure resulted in Resident 17 to not be able to reach his urinal. Findings: Review of Resident 17's admission Record indicated, Resident 17 was admitted to the facility with diagnoses including urinary tract infection (UTI, an infection caused by a bacterium (germs) that get into the bladder or kidneys (a pair of organs that are found on either side of the spine, just below the rib cage in the back)), major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest), hemiplegia (paralysis of one side of the body/a severe or complete loss of strength in the arm, leg, and sometimes face on one side of the body) affecting nondominant side (part of the body not used as much as, or does not have as much effect as)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-30 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement their abuse policy for two of three residents (Resident 19 and 146) when Resident 19 had an allegation of verbal abuse, and Resident 146 had allegation of financial abuse, but the allegations were not reported to the Adult Protective Services (APS). This failure left APS unaware of these allegations of abuse. Findings: 1. Review of Resident 19's clinical record indicated he was admitted to the facility on [DATE] with diagnoses including Type 2 Diabetes Mellitus, Dysarthria (difficulty speaking) and Anarthria (complete loss of speech), Depression (a mood disorder) , Insomnia due to other mental disorder , Schizophrenia ( a mental disorder characterized by disruptions in though processes , perceptions, emotional responsiveness). Review of SOC 341 (form used for reporting elder/dependent adult abuse) sent by the facility to the Department, dated 2/16/23, indicated Resident 19 alleged that a Certified Nurse Assistant (CNA) made a joke on stating…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-30 · tag F0635 — isolatedProvide doctor's orders for the resident's immediate care at the time the resident was admitted.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow their policy and procedure to obtain a hospice admission order for one of two sampled residents (Resident 41) when Resident 41's admission orders had no indication of a hospice order. This failure had the potential to affect Resident 41's well being and care. Findings: Review of Resident 41's admission Record indicated, Resident 41 was admitted to the facility with admitting diagnosis of encounter for palliative care (a specialized medical care that focuses on providing relief from pain and other symptoms of a serious illness), atherosclerotic heart disease of native coronary artery (a plaque buildup [fat deposits] in the wall of the arteries that supply blood to the heart), hemiplegia (paralysis of one side of the body/a severe or complete loss of strength in the arm, leg, and sometimes face on one side of the body) and hemiparesis (a relatively mild loss of strength in the arm, leg, and sometimes face on one side of the body) following…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-30 · tag F0640 — isolatedEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to complete and transmit the Minimum Data Set (MDS, an assessment tool) discharge assessment in a timely manner for one of three residents (Resident 12). This failure resulted in Resident 12's discharge assessment not being transmitted and received by the Center for Medicare and Medicaid System (CMS) within the time requirement. Findings: Review of Resident 12's admission Record indicated, Resident 12 was admitted to the facility on [DATE] and was discharged on 1/10/2024. During a concurrent interview and record review on 4/26/2024 at 9:35 a.m., minimum data set coordinator (MDSC, a licensed nurse in charge of completing an assessment) reviewed Resident 12's list of MDS assessments. MDSC confirmed she completed and transmitted Resident 12's MDS discharge assessment on 4/22/2024. MDSC stated the director of nursing (DON) signed the completion of the discharge assessment on 4/22/2024. MDSC confirmed she was late in the completion and submission of Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-30 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a pre-admission screening and resident review (PASARR, a federal requirement to help ensure that individuals who have mental disorder or intellectual disabilities are not inappropriately placed in nursing homes for long term care) was accurately completed for two of 13 sampled residents (Residents 27 and 21). These failures had the potential for inaccurate care and services provided to residents with a mental disorder, intellectual disability, or related conditions. Findings: 1. Review of Resident 27's admission Record indicated, Resident 27 was admitted to the facility with diagnoses including pneumonia (infection of one or both lungs), bipolar disorder (mental disorder characterized by periods of elevated mood and depression, often with poor decision-making), major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest), and other psychoactive substance abuse (a patterned use of a drug that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-30 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure that proper care and treatment services for oxygen (O2, a colorless, odorless gas) use was provided for one of two sampled residents (Resident 15) when Resident 15's physician order for oxygen administration was not followed. This failure had the potential to result in complications related to improper treatment while receiving O2 therapy. Findings: Review of Resident 15's admission Record indicated, Resident 15 was admitted to the facility with diagnoses including chronic obstructive pulmonary disease (COPD, a disease that affects airflow in the lungs and makes it difficult to breathe), chronic respiratory failure (a condition when lungs cannot release oxygen to blood causing shortness of breath) with hypoxia (occurs when oxygen level in the body organs are low), chronic diastolic heart failure (a weakness of the heart that leads to a buildup of fluid in the lungs and surrounding body tissues), and dependence on supplemental oxygen. Review of Resident 15's Order Summary Report, indicated Resident 15…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-30 · tag F0725 — failed to have enough nursing staff — isolatedProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and document review, the facility failed to provide sufficient number of nursing staff on a 24-hour basis on weekends based on, Census and Direct Care Service Hours Per Patient Day (DHPPD, a form containing daily staffing information). This failure had the potential to affect resident's care, health, and psychosocial wellbeing. Findings: Review of a document titled, DHPPD, from January through March 2024, indicated the following dates with Actual Certified Nursing Assistant (CNA) DHPPD were below 2.4: 1/6: 2.28 and 1/7: 2.39. Further review revealed on 2/17/2024 the actual DHPPD was 3.35 (3.5 required staffing) and the actual CNA DHPPD was 2.35. During an interview with the director of staff development (DSD) on 4/29/2024 at 9:13 a.m., DSD confirmed she did the DHPPD calculation. DSD stated their director of nursing (DON) did the licensed nurses schedule and CNA J did the CNA schedule. DSD further stated, CNA J did the staffing on weekends as well. DSD confirmed the actual DHPPD should be 3.5 and the actual CNA DHPPD should be 2.4. During a concurrent interview…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-30 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure hazardous medications (medications that known to cause harm) were handled correctly and the safe and effective use of medications for two out of five (Resident 145 and 10) sampled residents when: 1. Two out of two licensed nurses were not knowledgeable on handling hazardous medications. This failure had the potential of harmful exposure for the staff through skin absorption. 2. Resident 145 received ferrous sulfate (iron, for prevention/treatment of iron deficiency anemia) tablet and magnesium oxide (medication used to relieve heartburn) tablet at the same time every day, when the co-administration could lead to decreased absorption of iron. This failure had the potential for the resident to not receive the amount of prescribed iron supplement as needed. 3. Resident 10 received ferrous sulfate and Calcium-Vitamin D (a medication used to prevent or treat low blood calcium levels) at the same time. This failure had the potential for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-30 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure two out of five residents (Resident 11 and Resident 15) were free from unnecessary medications when: 1. An order for Carvedilol (a medication to treat high blood pressure and heart failure) did not include hold parameters (a fixed limit on when a medication should be given or held) relevant to blood pressure (bp, the pressure of blood on the walls of the blood vessels as the heart pumps blood) and heart rate for Resident 15. 2. An order for gabapentin (a medication to treat seizures) had an incorrect indication for Resident 11. 3. An order for amiodarone (a medication used to treat life-threatening heart rhythm problems) did not include heart rate monitoring for Resident 11. These failures had the potential for inadequate care and side effects of these medications to go undetected or recognized for timely intervention. Findings: 1. A review of Resident 15's physician order dated 4/25/24, indicated, Carvedilol 6.25 mg tablet Give 1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-30 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of five sampled residents (Resident 11) was free from unnecessary psychotropic medications (medications that cause changes in mood, feelings, or behavior) when: 1. Evaluation or Gradual Dose Reduction (GDR, tapering of a dose to determine if symptoms, conditions, or risks can be managed by a lower dose) of psychotropic medications was not considered after multiple falls. 2. There was no baseline Abnormal Involuntary Movement Scale (AIMS, a rating scale designed to measure involuntary movements which are side effects of long-term treatment of antipsychotic medications) for the use of aripiprazole (a medication used to treat mental/mood disorders). 3. Care plan for bipolar disorder (a mental health condition that causes extreme mood swings) did not include specific target symptoms, interventions, and potential adverse effects. These failures had the potential for increased risks associated with the use of psychotropic medications that include,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-30 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility had an 11.11% medication error rate when three medication errors out of 27 opportunities were observed during a medication pass for two out of five sampled residents (Residents 145 and 38) when: 1. Carvedilol (a medication to treat high blood pressure) tablet was not administered with food for Resident 145. Magnesium oxide (a medication used to treat heartburn) tablet and ferrous sulfate (an iron supplement) tablet were given at the same time for Resident 145. 2. Metformin (a medication used to treat high blood sugar) tablet was not administered with food for Resident 38. These deficient practices resulted in medications not given in accordance to manufacturer's specifications, which may result in unsafe and/or less than optimal therapeutic effect of the medications. Findings: 1. During a medication pass observation with Licensed Vocational Nurse (LVN) B on 4/22/24 at 9:46 a.m., LVN B was prepared 12 medications for Resident 145, which included Carvedilol 25 milligrams (mg, unit of measurement) tablet, magnesium oxide…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-30 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure proper medication storage and labeling of medications when: 1. An opened multi-dose insulin (a medication used to control high blood sugar) vial and an insulin pre-filled pen were found without labelling for their open dates. 2. An expired insulin pen and four expired over-the-counter medications were found. These failures had the potential for residents to receive medications with reduced efficacy. Findings: 1. During concurrent observation and interview regarding a Station 2 medication cart with licensed vocational nurse (LVN) C on [DATE] at 1:49 p.m., an opened multi dose vial of insulin was found without open date label. LVN C verified the manufacturing label indicated Discard unused portion 31 days after first opening. During concurrent observation and interview regarding a Station 1 medication cart with licensed vocational nurse (LVN) B on [DATE] at 3:10 p.m., a pre-filled insulin pen was found without an open date label. LVN…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-30 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to maintain accurate and systematically organized documentation in accordance with accepted professional standards and practices for one of five sampled residents (Resident 41) when Resident 41's pronouncement of death was not properly documented. This failure resulted to an inaccurate documentation of Resident 41's death. Findings: Review of Resident 41's admission Record indicated, Resident 41 was admitted to the facility on [DATE] with diagnoses including encounter for palliative care (a specialized medical care that focuses on providing relief from pain and other symptoms of a serious illness), atherosclerotic heart disease of native coronary artery (a plaque buildup [fat deposits] in the wall of the arteries that supply blood to the heart), hemiplegia (paralysis of one side of the body/a severe or complete loss of strength in the arm, leg, and sometimes face on one side of the body), and hemiparesis (a relatively mild loss of strength in the arm,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-30 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure two of six residents (Residents 10 and 35) were offered and/or received pneumococcal (common bacteria that can affect different parts of the body) vaccinations. This failure increased the potential for residents to have inadequate immunity to pneumococcal infections (also known as pneumonia, an infection of one or both lungs). Findings: During a concurrent interview and record review on 4/29/2024 at 11:28 a.m., infection preventionist G (IP G) reviewed Resident 10's admission and immunization records. IP G confirmed Resident 10 was admitted on [DATE] and that she had a history of getting the pneumococcal polysaccharide vaccine (PPSV23, a vaccine that can prevent pneumococcal disease) on 6/26/2022. IP G confirmed she missed offering the pneumococcal conjugate vaccine 20 (PCV20, one of the three pneumococcal conjugate that helps protect against bacteria that cause pneumococcal disease) to Resident 10 when she reviewed Resident 10's immunization…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-09 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow its abuse reporting policy for one of four sampled residents (Resident 1). This failure resulted in an incident of abuse not being investigated and had the potential to compromise the safety of the residents in the facility. Findings: Review of Resident 1's medical record indicated Resident 1 was admitted on [DATE] and had diagnoses including major depressive disorder (a mental condition characterized by long-term loss of interest or pleasure in life) and bipolar disorder (a mental health condition that causes extreme mood swings). Review of Resident 1's Progress Notes, dated 4/29/23, indicated licensed nurse A (LN A) witnessed Resident 1 yelling and cursing at another resident. The Progress Notes indicated Resident 1 then pushed the other resident's wheelchair with such force that the wheelchair rolled approximately 20 feet before coming to rest. Resident 1 then yelled, And don't come back! There was no documentation that indicated LN A…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-22 · tag F0745 — failed to provide medically-related social services — isolatedProvide medically-related social services to help each resident achieve the highest possible quality of life.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow up on the physician's order for one of three sampled residents (Resident 1) when they did not complete the referral for a urology (a part of health care that deals with diseases of the urinary tract) appointment. This failure had the potential to result in the delayed provision of Resident 1's urology needs and may result in worsening urology problems. Findings: Review of Resident 1's clinical record indicated he was admitted on [DATE] with diagnoses including urinary tract infection (UTI, bladder infection), benign prostatic hyperplasia (BPH, a condition in men in which the prostate gland is enlarged), neuromuscular dysfunction of bladder (a urinary condition that lacks bladder control), and major depressive disorder (a mood disorder that causes a feeling of sadness and loss of interest). His Minimum Data Set (MDS, an assessment tool) dated 10/15/2023 indicated a Brief Interview for Mental Status (BIMS) score of 14 (intact cognition). During a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-19 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain room temperatures in accordance with their policy for one of nine sampled residents (Resident 1). This failure had the potential to compromise the resident's comfort, health, and overall well-being. Findings: Review of Resident 1's medical record indicated the resident was admitted on [DATE] and had diagnoses including anemia (a deficiency of red blood cells) and diabetes (disease that affects the body's ability to control blood sugar). Resident 1's Minimum Data Set (MDS, an assessment tool), dated 9/5/23, indicated the resident had a brief interview for mental status (BIMS) score of 15 (a score of 15 indicated the resident was cognitively intact). During an interview with Resident 1 on 10/31/23 at 1:27 p.m., Resident 1 stated the temperature in the facility became colder over the past weekend. Resident 1 explained the facility tried to provide interventions, such as providing blankets that were warmed in the dryer, but the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-03-11 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide services according to the accepted standards of clinical practice for two of 12 sampled residents (Residents 15 and 17) when: 1. Resident 15 did not have arm sleeves to protect his skin on the arms as ordered; 2. Resident 17's Advair HFA (an inhaler type of prescription medicine used to treat asthma) was not administered per the manufacturer's specifications. These failures had the potential to affect the residents' health condition and care. Findings: 1. Review of Resident 15's physician order, dated 4/30/21, indicated arm sleeves on both upper extremities every shift. It indicated the resident was on aspirin (an antiplatelet drug preventing platelets [a component of the blood that stops bleeding] from clumping together to form a clot) daily. During an observation on 3/8/22 at 12:25 p.m. and 3/9/22 at 7:30 a.m., Resident 15 had multiple skin discolorations and a skin tear on both arms and hands. The resident was not wearing arm sleeves. During an observation and concurrent interview on 3/11/22 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-03-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. Review of Resident 15's care plans indicated the resident was at high risk for falls related to history of falls, confusion, gait, and balance problems. Review of Resident 15's clinical records indicated the resident had fall incidents on 1/18/21, 3/3/21, 10/12/21, 1/2/22, 1/24/22, 2/6/22, and 2/18/22. Review of Resident 15's IDT Fall Review, dated 1/19/21, indicated the IDT reviewed the resident's 1/18/21 fall incident and the IDT did not recommend any new interventions or revise the current interventions to prevent falls. Review of Resident 15's IDT fall review, dated 1/26/22, indicated the IDT reviewed the resident's 1/24/22 fall incident and one of the recommendations was to take the resident to assess for bathroom privileges after lunch. Review of Resident 15's IDT fall review, dated 2/8/22, indicated the IDT reviewed the resident's 2/6/22 fall incident and there was no new recommendation to prevent recurrent falls. During an interview on 3/10/22 at 12:19 p.m., the director of nursing (DON) and the SD,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-03-11 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure nursing staff assessed one of 12 sampled residents (Resident 7) for removal of an indwelling catheter (a tube inserted into the bladder to drain urine). This failure had the potential for the resident to have an unnecessary indwelling catheter with increased risk of catheter related complications i.e., infection. Findings: During an observation on 3/8/22 at 9:14 a.m., Resident 7 had an indwelling catheter with a drainage bag. Review of Resident 7's Nursing Progress Notes, dated 2/19/22, indicated the resident was transferred to an acute care hospital for respiratory failure. Review of Resident 7's Discharge Summary from the acute care hospital, dated 2/21/22, indicated the resident was discharged with the indwelling catheter. Review of Resident 7's CARE CONFERENCE, dated 2/23/22, indicated on 2/21/22, the resident was readmitted to the facility. During a record review and concurrent interview, on 3/10/22 at 12:37 p.m., the director of nursing (DON) reviewed Resident 7's clinical records and stated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-03-11 · tag F0712 — isolatedEnsure that the resident and his/her doctor meet face-to-face at all required visits.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure an attending physician visited and evaluated one of 12 sampled residents (Resident 8) in a timely manner. This failure had the potential to delay identifying the resident's medical needs and providing necessary care and treatment appropriately. Findings: Review of Resident 8's Physician Notes indicated the resident was seen by the attending physician on 9/8/21. During an interview on 3/11/22 at 8:19 a.m., the director of nursing (DON) stated the resident did not like her attending physician, the facility found another physician, and the new attending physician would start providing services for Resident 8. The DON stated the Medical Record staff (MR) monitors the physicians' progress notes indicating the physicians visit the residents on a regular basis. During an interview on 3/11/22 at 12:35 p.m., the MR stated she did not monitor if the physicians visited the residents and made their progress notes. During a phone interview on 3/11/22 at 1:20 p.m., Resident 8's attending physician (AP A) stated the resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-03-11 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure adequate monitoring of psychotropic medications for two of 12 sampled residents (Residents 5 and 15) when the side effects of Ambien (medication used to treat insomnia, a sleep disorder) were not monitored for Resident 5 and the Abnormal Involuntary Movement Scale (AIMS, test to monitor movement disorders in a person taking an antipsychotic medication) assessment was not completed for Resident 15. These failures had the potential to result in unnecessary medications. Findings: Review of Resident 5's clinical record indicated he had diagnoses including cervical disc disorder (changes in the cervical [neck] part of the spine, resulting in pain, tingling, or numbness) with telepathy (injury to the spinal cord). Review of Resident 5's physician orders indicated he had an order for Ambien tablet 10 milligrams (mg, unit of measurement) give 10 mg by mouth every 24 hours as needed for insomnia, dated 3/5/22. Resident 5 also had discontinued order for Ambien tablet 10 mg give 10 mg by mouth every 24 hours as needed for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-03-11 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure two of 12 sampled residents (Residents 6 and 11) had gradual dose reduction (GDR) attempts for their psychotropic medications (drugs that affects brain activities associated with mental processes and behavior). This failure resulted in the residents not having the opportunity to be free from the unnecessary psychotropic medications. Findings: 1. Review of Resident 6's Note to Attending Physician/Prescriber, dated 9/15/21, indicated the resident had been taking the antidepressant, paroxetine (antidepressant medication), 20 milligrams (mg) once a day and the consultant pharmacist recommended gradual dose reduction (GDR). Resident 6's attending physician (AP A) responded by checking, Resident with good response, maintain the current dose. The form's section for the attending physician/prescriber to indicate clinical rationale for continuing medication dosage was blank. During a record review and concurrent interview with the director of social service, on 3/10/22 at 9:47 a.m., the DSS reviewed Resident 6's clinical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2025-09-08 · tag F0912 — patternProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the following multi-resident rooms were less than 80 square feet per resident. Findings:Room Beds Square Feet/Room Square Feet/Resident 3 2 148.5 74.25 10 2 156.96 78.48 23 2 152.6 76.30 During an observation of room [ROOM NUMBER] on 9/3/2025 at 1:43 p.m., noted there were no care or privacy issues identified with lack of space regarding the size of resident room.During an observation of room [ROOM NUMBER] on 9/3/2025 at 2:36 pm., noted there were no care or privacy issues identified with lack of space regarding the size of resident room.During an interview with certified nursing assistant D (CNA D) on 9/3/2025 at 2:50 p.m., CNA D stated no concerns with care and safety for taking care of both residents in room [ROOM NUMBER] and 23 regarding the size of both rooms.During an interview with registered nurse A (RN A) on 9/3/2025 at 2:45 pm., RN A stated no concerns with providing care to both residents in rooms [ROOM NUMBERS] regarding to the space and size of both…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2024-04-30 · tag F0912 — patternProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interview, the following multi-resident rooms provided less than 80 square feet per resident, which had the potential to compromise the residents' care. Findings: Room numbers and measurements per resident were as follows: Room No. No. of beds Sq. foot per Res. 3 2 74.25 10 2 78.48 23 2 76.30 None of the rooms were observed to inhibit the staff to provide care to the residents. The staff and the residents moved freely in the rooms. The residents received adequate care. The square footage of the rooms was not a concern to residents and the staff. Recommend the waiver remain in effect.
- No harm found · Bcited before2022-03-11 · tag F0912 — patternProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
What the surveyor found here — the official record, unedited, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based interview and record review, the facility failed to ensure rooms [ROOM NUMBER] had at least 80 square feet per resident. Having less than 80 square feet per resident could potentially compromise the care and services the residents receive in the facility. Findings: Review of the facility's Client Accommodations Analysis indicated rooms [ROOM NUMBER] were approved for two beds and measured 74.25 square feet per resident, 78.48 square feet per resident, and 76.30 square feet per resident respectively. During the survey, there were no concerns from residents and staff regarding room size. Continuance of the room waiver is recommended.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to BVHC, LLC — 12 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 3.3 | -1.3 vs chain |
| Health inspection | 2 of 5 | 3.0 | -1.0 vs chain |
| Staffing | 4 of 5 | 3.4 | +0.6 vs chain |
| Quality measures | 3 of 5 | 3.8 | -0.8 vs chain |
The other 11 homes this chain runs (chain average 3.3★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| BVHC, LLC | Organization | DIRECT OWNERSHIP INTEREST | since 06/30/2023 |
| BOEHRER, BRYAN | Individual | INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 06/30/2023 |
| MARTIN, RICHARD | Individual | INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 06/30/2023 |
| CALABAZARON, REDENTOR | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 02/14/2022 |
| DIAZ VASQUEZ, FELIX | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 07/01/2023 |
| JAGONIO, NIKKIE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 07/01/2023 |
| NGHIEM, JUSTINE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 08/01/2013 |
| PATO, MARIA VICTORIA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 09/04/2023 |
| SILVANIA, NEILA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 07/01/2023 |
| THAPA, NISCHAL | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 08/06/2024 |
CMS files one row per role, so the 21 rows in the source record cover these 10 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $219K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 055311. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-09-08, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.