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Chelsea Place Care Center LLC

25 Lorraine St, Hartford, CT 06105 · For profit - Limited Liability company · 216 certified beds · (860) 233-8241 Medicare & Medicaid certified

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Flagged for abuseBehavioral-health or dementia-care citation — no harm found (F0758)1 immediate-jeopardy citation
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • no federal fines or payment denials on record
  • lower-than-typical staff turnover (24% vs 45% nationally) — better care continuity
Worth asking about
  • CMS has flagged it for abuse
  • it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent Nov 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • a high number of inspection citations overall (59) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (2/5)
  • its facility-reported quality-measure rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 1 of 5

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
449 Farmington Ave · (860) 236-5431 · Call to confirm hours
Pharmacy
Grocery
261 Sisson Ave · (860) 236-3366 · Call to confirm hours
Park
Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 1 of 5
Long-stay residentspeople who live here 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 4 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased15.8%18.0%15.4%typical
Long-stay residents who lose too much weight3.3%6.5%5.4%better
Long-stay residents with a catheter left in their bladder0.3%0.7%0.9%better
Long-stay residents with a urinary tract infection0.1%1.5%2.0%better
Long-stay residents with depressive symptoms18.8%22.3%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury1.7%3.5%3.3%better
Long-stay residents whose ability to walk worsened11.0%16.4%16.1%better
Long-stay residents on antianxiety or hypnotic medication26.4%17.6%18.9%worse
Long-stay residents given the seasonal flu vaccine98.6%93.5%95.3%typical
Long-stay residents with pressure ulcers2.4%4.0%4.7%better
Long-stay residents with worsening bladder/bowel control21.0%24.7%21.2%typical
Short-stay residents who newly got an antipsychotic medication0.0%1.5%1.4%better
Short-stay residents given the seasonal flu vaccine77.5%69.7%79.4%typical

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

0.08U.S. median 0.31
Therapy hours / resident / day
0.03hours / resident / day
Physical therapy
0.03hours / resident / day
Occupational therapy
0.02hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.08 therapist hours per resident per day in 2026Q1 — more than 4% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 23% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identifiednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF staynot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsenednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFsnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.33
RN hours/ resident / day
0.84
LPN hours/ resident / day
1.69
Aide hours/ resident / day
2.86
Total nurse hours/ resident / day
0.23
RN hoursweekends
23.6%
Total nursing turnover
33.3%
RN turnover

How full it usually is: this home is certified for 216 beds and averages 201.1 residents a day — about 93% occupied, or roughly 15 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.86 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.33 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.69 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.58 hrs/resident/day on weekends vs 2.97 on weekdays — 13% thinner on weekends. RN hours go from 0.37 to 0.23 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 24% is below the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

10
deficiencies at the latest standard inspection (2024-11-08)
8
at the previous standard inspection (2022-03-11)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

59 citations, most serious first. The 11 most serious are shown; the remaining 48 are one tap away and print in full.

  • Immediate jeopardy · Kcited before2026-01-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation/policy, and staff/security interviews for two of two residents reviewed for opioid overdose risk (Residents #2 and #6), the facility failed to identify and control accident hazards and provide adequate supervision and safety interventions for residents with known opioid use disorder-by admitting Resident #6 with recent fentanyl use without establishing a completed, risk based plan of care with specific controls (e.g., supervised visits, random room searches, visitor log management, random urine toxicology, and documented substance use disorder (SUD) support/refusal handling), by lacking an overdose/Narcan protocol, by failing to contact law enforcement when illegal drugs were suspected or observed, and by failing to maintain chain of custody for contraband-resulting in Resident #6 requiring two Narcan doses for suspected fentanyl overdose and Resident #2's death due to acute intoxication (fentanyl, gabapentin, sertraline). These failures resulted in a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited beforedisputed · IDR2026-05-28 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, review of facility documentation, facility policies, and interviews for one (1) of three (3) sampled residents (Resident #2) who were reviewed for Resident Rights, the facility failed to allow Resident #2 to go on a leave of absence (LOA) with a family member and failed to trial unsupervised visitation. The findings include:Based on clinical record reviews, review of facility documentation, facility policies, and interviews for one (1) of three (3) sampled residents (Resident #2) who were reviewed for Resident Rights, the facility failed to ensure Resident #2's right to go on a leave of absence (LOA) with a family member was granted and failed to trial unsupervised visitation. The findings include: Resident #2's diagnoses included cellulitis of the left lower extremity, psychoactive substance abuse, anxiety, and adjustment disorder. The Resident Care Plan dated 11/4/25 identified Resident #2 was at risk for substance use related to a history of addiction and receiving medication…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-01-05 · tag F0711 — pattern
    Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for four (4) of nineteen (19) residents (Residents #7, #8, #9 and #10) reviewed for physician's visits, the facility failed to ensure physician orders were signed and dated with each physician visit per the minimum requirements of the Connecticut General Statute 19-13-D8t. The findings include:1. Resident #7 was admitted to the facility with diagnoses that included dementia and bipolar disorder. The annual Minimum Data Set (MDS) assessment dated [DATE] identified Resident #7 had severely impaired cognition (Brief Interview for Mental Status (BIMS) score of 00) and received antipsychotics on a routine basis.The Resident Care Plan dated 10/16/25 identified Resident #7 was at risk for complications related to the use of psychotropic drugs. Interventions included gradual dose reduction as ordered, monitor for continued need of medication related to behavior and mood and monitor for side effects.Provider orders identified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-05 · tag F0557 — isolated
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for one (1) of five (5) residents (Resident #3) reviewed for opioid medication administration, the facility failed to ensure the resident was treated with dignity by changing the form of a prescribed opioid medication to crushed tablets without individualized assessment or honoring the resident's expressed preference. The findings include:Resident #3 was admitted to the facility with diagnoses that included osteomyelitis of vertebra, post-traumatic stress disorder and opioid dependence. A Provider's order dated 9/17/25 directed regular diet, regular consistency.A Provider's order dated 9/17/25 directed Naloxone (Narcan) 4 mg/0.1 1 spray in nostril as needed for suspected overdose and 1 ml intramuscular as needed for suspected overdose.A Provider's order dated 9/17/25 through 9/24/25 directed Hydromorphone two (2) mg give tablets by mouth every four (4) hours as needed for pain.The admission Minimum Data Set (MDS)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-05 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for one (1) of three (3) residents (Resident #5) reviewed for a change in condition, the facility failed to notify the physician and licensed nursing staff of a significant change in the resident's condition and failed to notify the physician when ordered interventions were ineffective. Specifically, the resident experienced ongoing vomiting, dry heaving, abdominal pain, and non-verbal signs of distress despite administration of PRN medications, and these changes were not timely reported or escalated. The findings include:Resident #5 was admitted to the facility with diagnoses that included chronic respiratory failure, sepsis, and heart failure.Physician's orders dated [DATE] directed Milk of Magnesia (MOM) 30 ml by mouth as needed for constipation and Bisacodyl 10 mg rectally as needed if MOM was ineffective.The Nursing admission assessment dated [DATE] identified Resident #5 was alert and oriented to time, place,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-05 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for one (1) of two (2) residents (Resident #6) reviewed for opioid use disorder, the facility failed to develop and implement a person-centered care plan with appropriate interventions to address the resident's identified risk for substance use disorder (SUD) and receipt of Medication Assisted Treatment (MAT). The findings include: Resident #6 was admitted to the facility on [DATE] with diagnoses that included psychoactive substance abuse and opioid dependence with withdrawal. The nursing assessment dated [DATE] identified Resident #6 was alert and oriented to person, time, place and situation and further identified Resident #6 used fentanyl within the past thirty (30) days.The Resident Care Plan (RCP) dated 9/23/25 identified Resident #6 was at risk for substance use related to a history of addiction and was receiving MAT. The RCP failed to identify interventions for the risk of substance use and MAT.Physician's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-05 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for two (2) of three (3) residents (Resident #2 and Resident #5) reviewed for medication administration, the facility failed to maintain complete and accurate medical records by failing to document the administration of as-needed (PRN) medications and the resident's response to those medications in the medication administration record, in accordance with physician orders and facility policy. The findings include: 1. Resident #2 was admitted to the facility with diagnoses that included opioid dependance and cocaine dependence. The quarterly MDS assessment dated [DATE] identified Resident #2 had intact cognition (Brief Interview for Mental Status (BIMS) score of 15) and was independent with bed mobility and transfers. The Resident Care Plan dated [DATE] identified Resident #2 was at risk for substance use related to a history of addiction. Interventions included to observe for signs and symptoms of withdrawal for detox,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-21 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation, facility policies and interviews for two of three sampled residents (Resident #1 and Resident #2) reviewed for an allegation of staff-to-resident sexual abuse, the facility failed to ensure Resident #1 and Resident #2 were protected from sexual abuse by a staff member. The findings include:1. Resident #1's diagnoses included anxiety, depression, chronic substance abuse, and post-traumatic stress disorder. The admission Minimum Data Set assessment dated [DATE] identified Resident #1 was cognitively intact (Brief Interview for Mental Status score of 15), made reasonable and consistent decisions regarding tasks of daily living, did not exhibit any behaviors, was independent with care, and required touch supervision with bed mobility and ambulation. The Resident Care Plan (RCP) dated 9/30/25 identified Resident #1 had a self-care deficit and was at risk of falls. Interventions directed staff assistance with daily care as needed, physical and occupational…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-06-05 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records, interviews, facility documents and facility policy for five (5) of six (6) residents (Resident #1, #2, #3, #4, and #6,) reviewed for abuse, the facility failed to ensure residents were kept safe from abuse. The findings included: 1a. Resident #1 was admitted to the facility in December of 2022 with diagnoses that included paranoid schizophrenia, Type 2 diabetes mellitus, and mild cognitive impairment. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 was moderately cognitively impaired (Brief Interview for Mental Status (BIMS) score of 99) and required partial assistance with bathing, dressing, and personal hygiene. The Resident Care Plan (RCP) dated 2/3/25 identified Resident #1 enjoyed smoking. Interventions directed to observe for any signs and symptoms of unsafe smoking and supervision by staff while smoking on the patio. 1b. Resident #2 was admitted to the facility in August of 2020 with diagnoses that included schizophrenia, bipolar…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-27 · tag F0806 — failed to honor food preferences — isolated
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, observations, facility documentation, and interviews for one (1) of four (4) sampled residents (Resident #2) who had documented food allergies, the facility failed to provide meals that were free of the items Resident #2 was allergic to. The findings include: Resident #2's diagnoses included asthma, anxiety, and pulmonary embolism. A physician's order dated 3/31/25 directed a regular diet. The nursing admission assessment dated [DATE] and the nutritional assessment dated [DATE] did not address the topic of food allergies. The admission Minimum Data Set assessment dated [DATE] identified Resident #2 was alert and oriented to person, place, time, and situation, and was independent with eating. A physician's order dated 4/30/25 identified food allergies to mayonnaise and eggs were added. The May 2025 allergy report identified Resident #2 had food allegories to mayonnaise and eggs. The facility menu dated 5/9/25 identified the alternate dinner food items were tomato soup and a tuna…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-17 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policies and interviews for one (1) of three (3) sampled residents (Resident #1) who had chronic pain and required a controlled medication for relief, the facility failed to reorder the resident's pain medication to ensure the medication was available to be administered or administer an alternative medication in the absence. The findings include: Resident #1's diagnoses included stage four (4) pressure ulcer to coccyx and a surgical wound to the abdomen. A physician's order dated 2/20/25 directed Oxycodone HCL oral solution 5 milligrams (mg)/5 milliliters (ml) take 10 ml every four (4) hours as needed for abdominal pain, Tylenol 20.312 ml by mouth every six (6) hours as needed for pain, and pain monitoring every shift. The admission Resident Care Plan dated 2/21/25 identified that Resident #1 was at risk for impaired circulation. Interventions directed to administer pain medications per physician orders, follow non-medicated interventions as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 48 citations
  • Potential for harm · E2024-11-20 · tag F0602 — failed to protect residents from theft of their belongings — pattern
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for five (5) of eleven (11) residents (Residents #1, 2, 3, 8 and 9) reviewed for abuse, the facility failed to ensure the residents were free from misappropriation of the resident's medications. The findings include: 1. Resident #1 was admitted with diagnoses that included osteomyelitis, and contractures. An annual Minimum Data Set (MDS) dated [DATE] identified Resident #1 had a Brief Mental Interview for Mental Status (BIMS) of eight (8) indicative of moderately impaired cognition, and occasionally experienced pain in the last five (5) days. The Resident Care Plan (RCP) dated 3/25/2024 identified Resident #1 was at risk for skin breakdown. RCP directed to assist with repositioning changes, and wound care as ordered. A physician order dated 5/2/2024 directed to administer Oxycodone (a narcotic pain medication) immediate release (IR) 10 milligram (mg) tablet by mouth every eight (8) hours. A review of the controlled…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-11-20 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for nine of eleven residents (Residents #1, 2, 3, 4, 5, 6, 7, 8 and 9) reviewed for misappropriation, the facility failed to maintain controlled drug accountability records controls sheets (CDSR) as required. The findings include: 1. Resident #1 was admitted with diagnoses that included osteomyelitis, and contractures. An annual Minimum Data Set (MDS) dated [DATE] identified Resident #1 had a Brief Mental Interview for Mental Status (BIMS) of eight (8) indicative of moderately impaired cognition, and occasionally experienced pain in the last five (5) days. The Resident Care Plan (RCP) dated 3/25/2024 identified Resident #1 was at risk for skin breakdown. RCP directed to assist with repositioning changes, offer right hand wrist splints and wound care as ordered. A physician order dated 5/2/2024 directed to administer Oxycodone (a narcotic pain medication) immediate release (IR) 10 milligram (mg) tablet by mouth every…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-20 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for five of eleven (11) residents (Residents #1, 2, 3, 8, and 9) reviewed for misappropriation, the facility failed to ensure the State Agency was notified timely of an allegation of misappropriation when an alleged diversion was identified. The findings include: 1. Resident #1 was admitted with diagnoses that included osteomyelitis, and contractures. An annual Minimum Data Set (MDS) dated [DATE] identified Resident #1 had a Brief Mental Interview for Mental Status (BIMS) of eight (8) indicative of moderately impaired cognition, and occasionally experienced pain in the last five (5) days. The Resident Care Plan (RCP) dated 3/25/2024 identified Resident #1 was at risk for skin breakdown. RCP directed to assist with repositioning changes, offer right hand wrist splints and wound care as ordered. A physician order dated 5/2/2024 directed to administer Oxycodone (a narcotic pain medication) immediate release (IR) 10…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-20 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for one (1) of three (3) residents (Resident #12) reviewed for accidents, the facility failed to ensure complete documentation regarding resident behaviors and failed to ensure that administered medications were signed off and the effectiveness of the medications were documented on in the clinical record. Resident #12's diagnoses included dementia, schizophrenia and anxiety disorder. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #12 had a Brief Mental Interview for Mental Status (BIMS) of twelve (12) indicative of a moderate cognitive impairment and required set-up assistance for bed mobility, transfers and ambulation. The Resident Care Plan (RCP) dated 10/3/24 identified that Resident #12 has altered mood and behavior secondary to schizophrenia and will often start speaking about God and asking for forgiveness with interventions that included to observe for an indication of increased…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-11-08 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations of the Environment, review of facility documentation, review of facility policy and staff interviews, the facility failed to ensure toilets in 2 shower rooms were maintained in a safe manner and the facility failed failed to ensure a safe and sanitary environment to promote a home like environment and for 1 of 8 residents reviewed for the environment for (Resident #79), the facility failed to maintain a homelike environment by ensuring the resident bathroom was free of holes and peeling paint and for 1 sampled resident ( Resident # 193), the facility failed to ensure the resident's personal clothing was labeled according to facility practice and not missing. The findings included: 1. An observation and interview on 11/04/24 at 7:10 AM of unit 2 behavioral unit shower room bathroom with RN #9 identified the toilet with the toilet seat on the floor next to the side of the toilet. Further observations identified the toilet with small amount of floating bowel movement and a dried-out…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-11-08 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of facility policy, facility documentation and interviews, the facility failed to provide a safe, functional, sanitary, and comfortable environment and for 1 of 2 showers, the facility failed to ensure that sharp containers were emptied to ensure a safe environment. The findings included: 1. Observations on initial tour on 11/04/24 at 7:35 AM and again during the survey on 11/7/24 at 9:55 AM with the Director of Maintenance identified the following: a. room [ROOM NUMBER]. Marred mirror in the bathroom, marred walls in the resident room, broken tile under the bed near the window and in front of bathroom. b. room [ROOM NUMBER]. Broken/ marred wall strip/baseboard. Broken wall/baseboard strip on the side of closet. [NAME] buildup around toilet. Broken tile under the bed near the window. Garbage on the floor including (2) peanut butter jars, various pieces of cardboard, 2 cracker boxes. c. Room#304. Stained tile on ceiling. d room [ROOM NUMBER]. Marred/ missing baseboard to closet.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-08 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, resident interview, observations and staff interviews for 1 of 6 residents ( Resident # 133) reviewed for respiratory care, the facility failed to ensure that call bells were answered timely and for 1 of 5 residents reviewed for Choices ( Resident # 140), the facility failed to ensure the call bell was accessible to the resident. The findings included: Resident #133 was admitted with diagnoses that included chronic respiratory failure, Chronic Obstructive Pulmonary Disease ( COPD), and anxiety. The quarterly Minimum Data Set ( MDS) assessment dated [DATE] identified Resident #133 was cognitively intact and required partial/moderate assistance for bed mobility. The MDS assessment also indicated the resident had experienced shortness of breath or trouble breathing when lying flat. A physician's order dated 9/18/2024 directed the administration of ipratropium-albuterol 0.5 milligrams (mg)-2.5 Milligrams ( MG) (a medication that increases airflow to the lungs) every six hours. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-08 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility policy review and interviews for 1 resident (Resident #12) reviewed for dental, the facility failed to ensure a comprehensive care plan was developed. The findings include Resident #12's diagnosis included depression and bipolar disorder. The Annual Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #12 was severely cognitively impaired. An interview with charge nurse (RN #10) on 11/05/24 at 9:40 AM identified Resident #12 told the surveyor she/he had toothache and showed the surveyor her/his right lower jaw with broken and discolored teeth. RN #10 indicated Resident #12 was waiting for a tooth extraction and s/he would offer Resident # 12 medication and indicated the resident usually does not complain of discomfort. On 11/5/2024 at 9:45 AM of the clinical record identified an attempt made by the visiting dentist to see Resident #12 on 2/22/2018 but Resident#12 refused to be seen on that date. No other dental visits were found after the 2/22/2018 date…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-08 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, review of facility policy and interviews for 1 of 1 resident ( Resident # 12) reviewed for dental and 2 of 4 residents (Residents # 25 and # 460 reviewed for abuse, the facility failed to revise the residents care plan timely. The findings included : 1. Resident #12's diagnosis included depression and bipolar disorder. The Annual Minimum Data Set assessment dated [DATE] indicated Resident #12 was severely cognitively impaired. The care plan dated 10/30/2024 for at risk for decline in wellbeing due to chronic medical and psychiatric conditions. Interventions included consulting with the social worker as needed, encouraging group activities and to report any changes to the physician. An interview and record review with the MDS Coordinator Nurse (RN # 8) on 11/08/24 from 8:45 AM to 9:20 AM identified the Annual Minimum Data Set assessment dated [DATE] indicated through the Care Area Assessments (CAA) Process of completing a comprehensive directed to proceed with a dental care plan…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-08 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record reviews, facility policy and interviews for and 3 of 6 residents reviewed for Respiratory Care( Residents.#65, #69, and #129), the facility failed to ensure oxygen supplies were stored and tabled properly and for 1 of 6 residents reviewed for Respiratory Care (Resident #196), the facility failed to provide tracheal suctioning in accordance with professional standards. The findings included: 1. Resident #65's diagnoses that included morbid obesity with alveolar hypoventilation (inadequate ventilation). The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #65 was cognitively intact, required one to two person assist with activities of daily living (ADL), set up assist with eating and personal care. The Resident Care Plan (RCP) dated 10/30/24 identified Resident #65 had impaired respiratory status related to respiratory failure and pneumonia. Interventions directed to apply oxygen if saturation falls below parameters and administer respiratory…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-08 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of facility policy and staff interviews for 1 of 1 resident reviewed for tracheostomy care (Resident #196), the facility failed to ensure staff were competent in providing tracheal suctioning. The findings include: Resident #196 was admitted on [DATE] with diagnoses that included brain damage, pneumonia, and sepsis. A physician's order dated 9/19/2024 directed tracheostomy care every shift and suction as needed. The quarterly MDS assessment dated [DATE] identified Resident #196 was in a persistent vegetative state and required tracheostomy care and suctioning. On 11/6/2024 at 12:20 PM, LPN#4 was observed providing tracheal suction to Resident #196. LPN#4 donned clean gloves, poured sterile water into a non-sterile clear plastic cup, opened the drawer of the resident's nightstand, and retrieved a suction catheter from a clear plastic belongings bag. LPN#4 then proceeded to provide tracheal suctioning, obtaining pale yellow secretions; then LPN#4 placed the tip of the suction catheter…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-08 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on the tour of the kitchen, observations and staff interviews, the facility failed to ensure food storage equipment was free of hard black matter and food was stored in an organized manner and the facility failed to ensure staff applied a beard guard while preparing food. The findings included: Tour of the initial walk through of the kitchen on 11/4/24 at 6:35AM with the Food Service Director identified the following: 1. An observation of the [NAME] Refrigerator identified hard black matter in the corners of the refrigerator. Interview with the Director of Food Service on 11/4/24 at 6:42AM identified all staff are responsible to cleaning and maintaining the refrigerator area. After inquiry, kitchen staff was directed to mop/ clean the [NAME] Refrigerator. 2. Observation of the dry food storage area identified stacks of boxes (empty and filled) were on the floor and some noted falling over. Boxes were also blocking the emergency stock. Interview with the Director of Food Services on 11/4/24 at 6:48 AM…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-08 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observations and staff interviews for 1 of 1 resident reviewed for tracheostomy care (Resident #196), the facility failed to ensure that staff used appropriate Personal Protective Equipment (PPE) when providing tracheal suctioning and failed to ensure linen was stored in sanitary manner. The findings include: 1. Resident #196 was admitted on [DATE] with diagnoses that included brain damage, pneumonia, and sepsis. A physician's order dated 9/19/2024 directed tracheostomy care every shift and suction as needed. The quarterly MDS assessment dated [DATE] identified Resident #196 was in a persistent vegetative state and required tracheostomy care and suctioning. On 11/6/2024 at 12:20 PM, LPN#4 was observed providing tracheal suction to Resident #196. Prior to entering the room, an orange sign for enhanced barrier precautions was noted on top of an isolation cart that contained gowns and masks. The enhanced barrier precautions indicated that staff performing high-contact care, such as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-08 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility documentation and staff interviews for 1 of 3 residents (Resident #40) reviewed for Beneficiary Notification, the facility failed to ensure the notification was received by the responsible party timely to ensure the responsible party was aware of his/her rights. The findings include: Resident #40's diagnosis include dementia and Schizophrenia. The Annual Minimum Data Set assessment dated [DATE] indicated Resident #40 was severely cognitively impaired. The PPS (Prospective Payment System) Part A (Medicare part A) Discharge (End of Stay) MDS dated [DATE] indicated Resident #40's Medicare stay ended on 5/9/2024. On 11/05/24 at 3:10 PM during an interview and facility document review with the MDS Nurse (RN #9) of the facility Beneficiary Notification paperwork including the Notification of Medicare Non-Coverage for Resident # 40 identified the notification was dated as provided timely and emailed to the resident's responsible party on 5/7/2024. Although the date of notification on the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-23 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation, observations and interviews, for two (2) of six (6) residents reviewed for resident rights (Resident #1 and Resident #2), the facility failed to ensure that language used within close proximity of residents was appropriate. The findings included: 1. Resident #1 had a diagnoses that included paranoid schizophrenia. A quarterly Minimum Data Set (MDS) dated [DATE] identified that the resident had a Brief Interview for Mental Status (BIMS) of three (3), indicative of severe cognitive impairment and required set-up with Activities of Daily Living (ADLs). A care plan dated 9/20/24 identified that the resident required assistance with ADL's with interventions including explanation of care, and to report any decline in ADLs to the therapy department. 2. Resident #2 had diagnoses that included encephalopathy. A quarterly MDS dated [DATE] identified a Brief Interview for Mental Status (BIMS) of three (3), indicative of severe cognitive impairment and required…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-23 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record review, facility documentation, facility policy and interviews for one (1) of four (4) residents (Resident #4) reviewed for abuse, the facility failed to ensure the residents were free from physical abuse within the facility. The findings include: Resident #4's diagnoses included anxiety disorder, mood disorder and dementia. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #4 had a Brief Mental Interview for Mental Status (BIMS) of seven (7) indicative of impaired cognition, exhibited no behaviors and required extensive assistance with bed mobility, transfers and toileting. The Resident Care Plan (RCP) dated 9/25/24 identified that Resident #4 has the potential for a mood problem related to the allegation of physical abuse by a caregiver with interventions that included to obtain behavioral health consults as needed, monitor/document/report any risk for harm to self, monitor/record mood, social service support visits per policy and the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-22 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policies and interviews for one of two sampled residents (Resident #2) who had a history of substance abuse, the facility failed to ensure the resident's rights regarding a leave of absence, a urine screen upon return from a leave of absence, restriction of visitors and by making a leave of absence contingent on identified behaviors were not violated. The findings include: Resident #2's diagnoses included psychoactive substance abuse, alcohol use, schizoaffective disorder, bipolar type and post-traumatic stress disorder. The Resident Care Plan dated 1/3/24 identified that Resident #2 had a history of alcohol abuse. Interventions directed counseling and education regarding substance abuse and implementation of non-invasive search upon return from leave of absence (LOA) and visits as indicated. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #2 had no memory deficits and was independent in activities of daily living. A…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-22 · tag F0557 — isolated
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policies and interviews for two of two sampled residents (Resident #2) who had a history of substance abuse, the facility failed to ensure the resident's rights was not violated by searching the resident's room for suspected contraband because Resident #2 had tested positive for cocaine on a urine toxicology test. The findings include: Resident #2's diagnoses included psychoactive substance abuse, alcohol use, schizoaffective disorder, bipolar type and post-traumatic stress disorder. The Resident Care Plan dated 1/3/24 identified that Resident #2 had a history of alcohol abuse. Interventions directed counseling and education regarding substance abuse and implementation of non-invasive search upon return from leave of absence (LOA) and visits as indicated. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #2 had no memory deficits and was independent in activities of daily living. A physician's order dated 2/22/24 directed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-22 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policies and interviews for one sampled resident (Resident #1) who was removed from the facility by the local authorities, the facility failed to issue a thirty (30) day discharge notice. The findings include: Resident #1's diagnoses included hemiplegia, type 2 diabetes mellitus, abnormalities of gait and disability, and depression. The annual Minimum Data Set assessment dated [DATE] identified Resident #1was cognitively intact, required set up or clean up assistance with eating, hygiene, showers, dressing, and transfers, and utilized a wheelchair for mobility. The last psychiatric visit note dated 4/27/24 identified Resident #1 was not currently a danger to self/others and there were no prominent mood features noted. The Resident Care Plan dated 5/15/24 identified Resident #1 had a past criminal history and was responsible to report to the location of a state agency. Interventions directed for social work to assist and educate the resident with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-22 · tag F0626 — isolated
    Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policies and interviews for one sampled resident (Resident #1) who was removed from the facility by the local authorities, the facility failed to permit the resident to return to the facility after the resident received medical treatment in a hospital and was ready for discharge to a long-term care facility. The findings include: Resident #1's diagnoses included hemiplegia, type 2 diabetes mellitus, abnormalities of gait and disability, and depression. The annual Minimum Data Set assessment dated [DATE] identified Resident #1was cognitively intact, required set up or clean up assistance with eating, hygiene, showers, dressing, and transfers, and utilized a wheelchair for mobility. The last psychiatric visit note dated 4/27/24 identified Resident #1 was not currently a danger to self/others and there were no prominent mood features noted. The Resident Care Plan dated 5/15/24 identified Resident #1 had a past criminal history and was responsible to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-14 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on a review of facility documentation and interviews, the facility failed to honor resident rights by the exclusion of specific information in the facility leave of absence policy. The findings include: Review of the facility's Authorize Leave of Absence (LOA) policy dated 11/29/23 directed that a physician's order was required for a LOA and the resident needed to be accompanied by a responsible person. The policy indicated the procedure for residents leaving the facility was to have a Travel Pass Request Form completed, the physician would authorize or deny the issuance for a Travel Pass and denote it on the Travel Pass Request Form. The policy directs the resident or their responsible person to provide sufficient notice to request a Travel Pass and that the Interdisciplinary Team (IDT) would review each request to develop recommendations for individualized safety needs for each resident prior to a leave of absence from the facility. These recommendations would be documented by the IDT on the Travel Pass Request Form. The policy did not identify if the Travel Pass process…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-21 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review and interviews for one sampled resident (Resident #1) reviewed for pressure wounds, the facility failed to ensure a comprehensive care plan for a resident with refusals of care. The findings include: Resident #1's diagnoses included non-pressure chronic ulcers, diabetes mellitus, and dysphagia. The admission Minimum Date Set (MDS) assessment dated [DATE] identified Resident #1 had moderately impaired cognition and required partial/moderate assistance with bathing and lower body dressing. The Resident Care Plan (RCP) dated 12/6/2023 identified Resident #1 was at risk for skin breakdown related to bilateral wounds on heels on admission. Interventions directed a pressure reduction mattress as appropriate, encourage/assist resident with repositioning and off-loading heels, treatment as ordered, monitor for worsening condition/infection, and wound tracking per protocol. Clinical record review identified the following: • Review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-21 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for one resident (Resident #1) reviewed for nutrition, the facility failed to ensure a reweight was obtained timely for a resident and failed to ensure the dietician and physician were notified timely of a significant weight loss. The finding includes: Resident #1's diagnoses included diabetes mellitus, severe protein-calorie malnutrition, chronic non-pressure ulcers, dysphagia, and adjustment disorder. The admission Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had moderately impaired cognition and was independent for eating. The Resident Care Plan (RCP) dated 12/6/2023 identified Resident #1 was at risk for alteration in nutritional status related to diabetes, malnutrition, hyperlipidemia, and dysphagia. Interventions directed to provide diet and supplements as ordered, offer alternate meal choice as indicated, obtain weights as order, monitor diet tolerance, monitor for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-21 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review and interviews for one resident (Resident #1) reviewed for nutrition, the facility failed to ensure the clinical record was complete and accurate to include accurate treatment documentation, and failed to ensure medical record access was maintained to ensure records were available timely. The findings include: a. Resident #1's diagnoses included non-pressure chronic ulcers, diabetes mellitus, and dysphagia. The admission Minimum Date Set (MDS) assessment dated [DATE] identified Resident #1 had moderately impaired cognition and required partial/moderate assistance with bathing and lower body dressing. The Resident Care Plan (RCP) dated 12/6/2023 identified Resident #1 was at risk for skin breakdown related to bilateral wounds on heels on admission. Interventions directed a pressure reduction mattress as appropriate, encourage/assist resident with repositioning and off-loading heels, treatment as ordered, monitor for worsening…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-09 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for 1 resident, (Resident #1), who was reviewed for abuse, the facility failed to ensure a comprehensive care plan was developed for a resident known to flail upper and lower extremities about while in bed who subsequently sustained a serious injury of unknown origin. The findings include: Resident #1 had diagnoses that included vascular dementia and unspecified abnormalities of gait and mobility. The Quarterly Minimum data set (MDS) assessment dated [DATE] identified Resident #1 had severe cognitive impairment, required one person assist with bed mobility, two person with transfer using a mechanical lift and one person assist with toileting. The Resident Care Plan (RCP) dated 5/16/23 identified Resident #1 had impaired cognition and required assistance with activities of daily living (ADL) due to dementia with nterventions directed to monitor and report changes to the physician, explain what you are going to do before…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-03-11 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and review of facility documentation for 1 of 13 rooms on the 2A unit (room [ROOM NUMBER]) and for 2 of 13 rooms on the 2 B unit (room [ROOM NUMBER] and #224), for 1 of 15 rooms on the 4 A unit (room [ROOM NUMBER]), and for 1 of 13 rooms on the 4 B unit (room [ROOM NUMBER]), the facility failed to ensure the residents' rooms and furnishings were maintained in a clean, safe, homelike and sanitary manner and in good repair. The findings included: 1. On 3/7/22 from 12:25 PM to 12:46 PM, observation of a room [ROOM NUMBER] where Residents #3 and #166 reside on the 4 B unit identified the following: a. A floor tile off-white in color, in the area of the room where Resident #3 resided was noted as having a pinkish-red stain on the floor, at the right side of the resident's bed. b. The surface of the wall which was facing Resident #166's bed and being just below the headboard was marred and scarred with black linear marks on the wood panel section of the wall. c. An area of the wall…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-03-11 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interviews and review of facility policy, the facility failed to ensure dishware and utensils were cleaned and sanitized according to facility policy and manufacture's recommendations. The findings include: 1. An initial tour of the kitchen on 3/7/22 at 10:20 AM noted Dietary Assistant (DA) #1 loading breakfast soiled dishware and utensils into the dishwasher. DA #1 identified the dishwasher final rinse temperature at 172-degree Fahrenheit. Interview with the Food Service Director (FSD) at that time identified the dishwasher as a hot water sanitizing machine. The FSD further identified that sanitizing rinse acceptable temperature was above 180 degree F (the final rinse cycle was noted to be 172 degrees F) and DA #2 checked the dishwasher temperature and documented on the Hot Temp Dishwasher- Temperature sheet before staff had begun washing dishware in the morning. Review of the Hot Temp Dishwasher-Temperature sheet identified after each meal from 3/2/22 breakfast time through 3/7/22…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-03-11 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of the clinical record, facility documentation, facility policy and procedures and interviews for two of three residents (Resident #18 and Resident #118) reviewed for activities of daily living (ADLs), the facility failed to ensure care and services were provided to maintain good grooming or personal hygiene. The findings included: 1. Resident #18's diagnoses included schizoaffective disorder, osteopenia, bilateral knee pain and bipolar disorder. An annual MDS assessment dated [DATE] identified Resident #18 was severely cognitively impaired, required total assistance from staff for all ADLs and had no impairment in functional limitations for range of motion to the upper and lower extremities. The Resident Care Plan dated 9/30/21 identified a problem with ADLs with interventions that included to provide total assistance for ADLs. On 3/8/22 at 11:47 AM it was noted upon observation that Resident #18's fingers and thumb of the left hand were swollen in the joint areas, his/her…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-03-11 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of the clinical record, facility policy/procedures and interviews for one of three residents (Resident #18) reviewed for activities of daily living (ADLs), the facility failed to ensure care/treatment to Resident #18's swollen hand joint/hand contracture was completed. The findings included: Resident #18's diagnoses included schizoaffective disorder, osteopenia, bilateral knee pain and bipolar disorder. An annual MDS assessment dated [DATE] identified Resident #18 was severely cognitively impaired, required total assistance from staff for all activities of daily living and had no impairment in functional limitations for range of motion to the upper and lower extremities. The Resident Care Plan (RCP) dated 9/30/21 identified a problem with ADLs with interventions that included to provide total assistance for ADLs. On 3/8/22 at 11:47 AM Resident #18 was observed lying in bed watching television. Upon observation of Resident #18's left hand, it was noted that his/her fingers and thumb…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-01-18 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility documentation, review of facility policy, and interviews for one of two sampled residents (Resident #70) reviewed for abuse, the facility failed to ensure timely physician notification of an injury of unknown origin and/or for one sampled resident (Resident #175) reviewed for edema, the facility failed to ensure a significant weight gain was reported to the Physician/Advanced Practice Registered Nurse (APRN) and/or a significant change in condition was reported to the Physician/APRN. The findings include: a. Resident #70 ' s diagnoses included schizoaffective disorder and dementia. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #70 had both long and short term memory problems, showed constant signs of delirium behaviors including hallucinations and delusions, and was totally dependent on staff for all Activities of Daily Living (ADL's) including bed mobility and transfers. The Resident Care Plan (RCP) dated 10/18/18 identified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-01-18 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of facility documentation, review of facility policy, and interviews, for 1 resident (Resident #66) reviewed for cleanliness of environment, the facility failed to maintain the cleanliness of Resident #66's customized wheelchair (CWC). The findings include: Resident #66 was admitted to the facility on [DATE] with diagnoses that included acute hypoxic respiratory failure, atelectasis, hypertension, mood disorder, cerebrovascular accident, and spastic hemiplegia. The annual Minimum Data Set (MDS) dated [DATE] identified Resident #66 had absence of spoken words, was always incontinent of bowel and bladder and required total dependence on two staff for transfers, and required extensive assistance of one for eating. The care plan dated 12/11/17 identified Resident #66 had a customized electric wheelchair. Interventions directed to transfer to CWC with assist of 2 using Hoyer Lift. The care plan dated 11/1/18 identified Resident #66 was at risk for skin breakdown. Interventions directed to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-01-18 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility documentation, review of facility policy, and interviews for two of two sampled residents (Residents #33 and 70) reviewed for abuse, the facility failed to ensure an injury of unknown origin was reported to the state agency in a timely manner. The findings include: a. Resident #33's diagnoses included Dementia, Mood Disorder, Seizure Disorder, Traumatic Brain Injury, and Spastic Quadriplegia. The resident care plan for Activities of Daily Living (ADLs) updated on 8/09/18 indicated spastic and frequent movements, at risk for skin breakdown and bruising, and history of osteoporosis and fractures. Approaches included two padded half rails on bed, observe for any bruising, and transfer to wheelchair with Hoyer lift. The Minimum Data Set (MDS) dated [DATE] indicated Resident #33 had severe cognitive impairment, had severely impaired vision, was unable to speak, and had limited ability to make self understood. It further identified that Resident #33 was totally…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-01-18 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility documentation, review of facility policy, and interviews for two of two sampled residents (Residents #33 and #70) reviewed for abuse, the facility failed to ensure an injury of unknown origin was investigated in a timely manner. The findings include: a. Resident #33 diagnoses included Dementia, Mood Disorder, Seizure Disorder, Traumatic Brain Injury, and Spastic Quadriplegia. The resident care plan for ADLs updated on 8/09/18 indicated spastic and frequent movements, at risk for skin breakdown and bruising, and history of osteoporosis and fractures. Approaches included two padded half rails on bed, observe for any bruising, and transfer to wheelchair with Hoyer lift. The Minimum Data Set (MDS) dated [DATE] indicated Resident #33 had severe cognitive impairment, had severely impaired vision, was unable to speak, and had limited ability to make self understood. It further identified Resident #33 was totally dependent on facility staff for movement, personal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-01-18 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, review of facility documentation and interviews, for one of four residents reviewed for Pre-admission Screening and Resident Review (PASRR), (Resident #208), the facility failed to request an extension for medical needs and/or failed submit a referral for a level II assessment in a timely manner. The findings include: Resident #208's diagnoses included bipolar disorder, generalized anxiety disorder, opioid with dependence, right foot fracture with surgical repair, degenerative arthritis, and a history for cellulitis. A quarterly assessment dated [DATE] identified Resident #208 as cognitively intact, without behaviors, and independent for most activities of daily. The Resident Care Plan (RCP) updated [DATE] identified a problem Pre-admission screening for services. Intervention included reviewing recommended services with resident and provided and/or make referral for services as ordered and/or as indicated. Review of the clinical record identified the resident was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-01-18 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility documentation, review of facility policy, and interviews, for 1 resident (Resident # 41) reviewed for quality of care, the facility failed to follow a physician's order and/or one sampled resident (Resident #175) reviewed for edema, the facility failed to ensure a resident's weight was monitored per the physician's order. The findings include: a. Resident # 41 was admitted to the facility on [DATE] with diagnoses that included, small bowel obstruction, dementia with delusional psychosis, multiple sclerosis, asthma, traumatic brain injury, Vitamin D deficiency, hyperlipidemia, hypothyroidism, and developmental delays. According to the medication management assessment from dated 10/9/18, no recent neurology consult was noted in the record and input from Neurology would be helpful in asessment. A physician ' s order dated 10/9/18 at 12 PM identified neurology consult requested related to multiple sclerosis. Evaluate propulsive gait, periods of freezing and current…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-01-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, review of facility documentation, review of facility policy, and interviews for one of five sampled resident (Resident # 72) reviewed for falls, the facility failed to ensure the necessary services were provided to prevent an accident. The findings include: Resident #72 was admitted to the facility on [DATE] with diagnoses that included cerebrovascular accident, non-Alzheimer's dementia, depression, and obesity. A falls risk assessment dated [DATE] identified Resident #72 was at risk for falls. The quarterly MDS assessment dated [DATE] identified Resident #72 was without cognitive impairment, required extensive assistance with transfers, and with the use of a wheelchair for locomotion. A nurse aide assignment information sheet for Resident #72 dated 11/13/18 instructed to use a customized wheelchair (CWC) and to remind Resident #72 to sit in his/her own chair. A physician's order dated 12/3/18 directed Resident #72 to be out of bed to custom wheelchair with the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-01-18 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, review of facility documentation, review of facility policy, and interviews for one sampled resident, (Resident #144) reviewed for an indwelling urinary catheter, the facility failed to consistently monitor daily urinary output and/or notify the physician that the urinary catheter was not changed as ordered. The findings include: Resident #144 was admitted to the facility on [DATE] with diagnoses that included retention of urine, unspecified hydronephrosis, urinary tract infection, and hematuria. A current physician's order originally dated 10/18/18 directed to change the indwelling foley catheter monthly on the 15th of every month with a 16 French catheter and monitor intake and output every shift. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #144 had severely impaired cognition and required extensive assistance with bathroom use. The Resident Care Plan (RCP) dated 12/15/18 failed to include that Resident #144 had an indwelling…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-01-18 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, review of facility documentation, review of facility policy, and interviews, for 1 of 6 residents (Resident #41) reviewed for unnecessary medications, the facility failed to monitor orthostatic blood pressures per physician's orders. The findings include: Resident #41 was admitted to the facility on [DATE] with diagnoses that included, small bowel obstruction, dementia with delusional psychosis, multiple sclerosis, asthma, traumatic brain injury, Vitamin D deficiency, hyperlipidemia, hypothyroidism, and developmental delays. A physician's order originally dated 12/7/17 directed to check orthostatic blood pressures monthly on Monday on 7-3 shift. A physician's order dated 5/8/18 directed to administer Risperidone 2mg by mouth at bedtime and Risperidone 3mg by mouth in the morning. Care plan dated 5/25/18 identified Resident #41 had impaired cognition due and received psychotropic medications. Interventions directed to call resident by first name, use…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-01-18 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, review of facility policy and procedures, and interviews for one of five residents reviewed for unnecessary medications (Resident #109), the facility failed to document targeted behaviors for the purpose of monitoring behavioral symptoms. The findings include: Resident #109's diagnoses included anxiety, major depression disorder, dementia, epilepsy, psychosis, alcohol dependency, and insomnia. An admission assessment dated [DATE] and a quarterly assessment dated [DATE] both identified Resident #109 as without cognitive impairment, was independent for all activities of daily living, and was receiving antipsychotic, anti-anxiety, and anti-depression medications within the past 7 days. The Resident Care Plan (RCP) dated 8/30/18 and updated on 12/4/18 identified a problem for dementia, anxiety, mood, and alcohol dependency. Interventions included counseling, 1:1 visit as needed, psych visits for medication and symptom management, and look for signs of depression, sad mood,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-01-18 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of facility documentation, review of facility policy, and interviews for 1 resident (Resident #66) reviewed for dental, the facility failed to follow up on denture appointments in a timely manner. The findings include: Resident #66 was admitted to the facility on [DATE] with diagnoses that included acute hypoxic respiratory failure, atelectasis, hypertension, mood disorder, cerebrovascular accident, spastic hemiplegia, and polysubstance abuse. The Minimum Data Set, dated [DATE] identified Resident #66 was cognitively impaired and was totally dependent on facility staff for Activities of Daily Living. Consult note dated 5/16/18 identified for Resident #66, extracted all remaining maxillary and mandibular teeth. Disposable sutures in place. One week follow up requested. Nurses note dated 5/17/18 at 11:40 AM identified resident very happy and looking forward to dentures. Record failed to reflect that the follow up was completed in one week. Nurses note dated 7/9/18 identified Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-01-18 · tag F0908 — failed to keep essential equipment working — isolated
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and review of documentation, for one resident (Resident # 139) the facility failed to maintain mechanical wheelchair in safe operating condition. The findings include: Resident #139's diagnoses included anemia, hemiplegia, and dysphagia. The Minimum Data Set, dated [DATE] identified Resident #139 as cognitively impaired but able to make needs known, required assistance with Activities of Daily Living, and was independent with locomotion on and off the unit. On 01/14/2019, at 9:10 AM, Resident #139 was observed in a wheelchair and it was noted that there was no arm rest on left side of wheelchair, just metal bar and a screw. Resident #139 identified that there has not been an arm rest for a while, more than a week. Resident #139 identified that he/she reported it to staff but no person did anything. Resident # 139 further identified that he/she has pain in left arm because there is no arm rest. On 1/14/2019, at 9:30 AM interview with LPN #2, indicated that the procedure for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2025-03-17 · tag F0804 — failed to serve food at safe, palatable temperature — widespread
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, observations, facility documentation, facility policies and interviews for one (1) of three (3) sampled residents (Resident #1) who had a diagnosis of severe protein malnutrition, the facility failed to provide meals that were palatable, attractive, and at an appetizing temperature for all residents. The findings include: Resident #1's diagnoses included severe protein malnutrition, stage four (4) pressure ulcer to the coccyx and a surgical wound to the abdomen. A physician's order dated 2/20/25 directed a regular diet with ensure plus high protein one (1) bottle three (3) times per day. The admission Resident Care Plan dated 2/21/25 identified Resident #1 had a nutritional problem. Interventions directed to serve supplements and diet as ordered, dietary to evaluate and make dietary changes as needed, and weights as ordered. The admission Minimum Data Set assessment dated [DATE] identified Resident #1 was alert and oriented to person, place, time, and situation, was independent…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2024-11-08 · tag F0868 — pattern
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility documents and interviews, the facility failed to ensure the Medical Director attended the monthly QAPI meetings for the years of 2022, 2023 and 2024. The findings include: An interview and facility document review with the Administrator on 11/8/2024 at 2:30 PM identified the Medical Director was a member of the QAPI Committee but did not attend the QAPI monthly meeting therefore she/he did not sign the attendance sheets at the meetings for the years of 2022, 2023 and 2024. The Administrator indicated the Medical Director is in the facility weekly and is up-to-updated regarding the QAPI meeting done monthly. Although, the Medical Director attends the quarterly Medical Rounds Meetings the facility was unable to provide any meetings with the Medical Director signature of attendance which identified the Medical Rounds meetings also included the QAPI meetings for the years of 2022, 2023 or 2024. The facility Policy labeled LTC Integrity QAPI Program Plan dated 11/4/2024 indicated in part, Th facility will maintain a QAPI Committee consisting of at least the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • No harm found · Ccited before2024-03-14 · tag F0584 — failed to keep a safe, clean, comfortable home — widespread
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of facility documentation and interviews, the facility failed to maintain a safe, clean, comfortable, and homelike environment. The findings include: Observations on the second floor during a tour with the Assistant Administrator on 3/14/24 at 9:45 AM identified the following: A resident crawling on the floor in room [ROOM NUMBER] and a towel and disposable brief covered with a brown-colored substance was on the floor in front of the doorway to the room. In room [ROOM NUMBER] the window blinds were broken. In room [ROOM NUMBER] there were missing window blinds and a bed sheet covering the window was used as a window covering placed there by the resident due to the absence of window blinds. The handrails throughout the hallway had chipped paint. In the dining room wheelchairs were being stored, there were fingerprint marks on the doorway windows, and black scuff marks on the walls. Observations of the third floor of the facility with Assistant Administrator on 3/14/24 at 10:02 AM…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2022-03-11 · tag F0814 — failed to dispose of garbage properly — widespread
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, review of facility documentation and interviews, the facility failed to maintain the dumpster and compactor area in a clean and sanitary manner. The findings include: Observation of outside dumpster and compactor on 3/7/22 at 10:44 AM identified the area was littered with multiple inverted disposable gloves, discarded disposable surgical masks, plastic utensils, papers and other waste products. Some of the garbage was partially frozen to layers of melting, dirty snow. Further observation identified multiple cardboard boxes accumulated outside between the dumpster and the compactor and some of the boxes were spilling out onto wet asphalt. The dumpster was approximately quarter filled with cardboard boxes and the side door of the dumpster was opened. Further observation identified multiple metal hospital beds that were partially covered with a blue tarp against the building wall on left side of the back entrance door and multiple stackable black plastic containers with black plastic bag and some dry leaves on top, a hospital bed with a broken chair on top, second…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2022-03-11 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility policy and procedures and interviews for 1 of 4 residents reviewed (Resident #18) for activities of daily living (ADLs) and for 2 of 4 (Resident #70 and Resident #91) reviewed for Preadmission Screening and Resident Reviews (PASRR), the facility failed to ensure the coding of the MDS assessment information was accurate. The findings included: 1. Resident #18's diagnoses included osteopenia, left knee contracture and bilateral knee pain. An Annual MDS assessment dated [DATE] identified Resident #18 was severely cognitively impaired, required total assistance from staff for all ADLs and had no impairment in functional limitations for range of motion to the upper and extremities (i.e., elbow, hands, and wrist) and lower extremities (i.e. hip, knee, ankle, feet). On 3/10/22 at 11:47 AM observation of Resident #18 identified the resident as having swollen joints to the fingers and thumbs of the left hand and a contracture of the right hand. It was further noted up…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2022-03-11 · tag F0645 — pattern
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility documentation and staff interview for one sampled resident (Resident #123) approved for short term, 60 days convalescent stay, the facility failed to apply for Level II Preadmission Screening and Resident Review (PASRR) when Resident #123 required more than the 60 day stay. The findings included: The PASRR assessment dated [DATE] identified Resident #123 had diagnoses that included hypertension, coronary artery disease, atrial fibrillation, pneumonia, polysubstance abuse, hepatitis C, depression, schizoaffective disorder and required daily ongoing monitoring of all diagnoses. The assessment further identified that Resident #123's Level of Care (LOC) outcome was approved for short term-60 days. The rational identified Resident #123 was medically admitted and was psychiatrically stable, he/she met the criteria for a 60-day Convalescent Stay. Should his/hers stay require more than 60 days, or he/she developed any signs of psychiatric decompensation, please submit…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2022-03-11 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 2 residents (Resident #25) reviewed for Resident Care Planning (RCP), the facility failed to invite and include Resident #25 in the RCP process. The findings include: Resident #25 was admitted to the facility with diagnoses that included a degenerative disease, dysphasia, and trigeminal neuralgia. Interview with Resident #25 on 3/7/22 at 9:55 AM indicated he/she was not invited to any quarterly care plan meetings in the last year. Resident #25 indicated he/she was self responsible and would have attended if he/she was made aware. Interview with Resident #25 on 3/9/22 at 12:09 PM indicated he/she had not been offered to attend any meetings with the interdisciplinary team to discuss his/her care, wishes, goals, or concerns and would like to attend. Interview with the MDS Coordinator #1 (LPN #4) on 3/9/22 at 12:33 PM indicated she was in charge of scheduling and notification for all residents in the facility but did not have any documentation of who received notification (either the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

“Disputed” is CMS’s own flag, not our reading: the CMS deficiency file records whether the home has formally contested a citation, and we reproduce that. IDR is Informal Dispute Resolution, run by the state survey agency that wrote the citation; IIDR is Independent Informal Dispute Resolution, a separate process before an outside entity, available when CMS has proposed a civil money penalty. They are different processes and we mark them differently. Two things to hold at once. A disputed citation is still a citation — it was written by a surveyor, it stands on the record unless and until it is changed, and we neither hide it nor discount it. And we cannot tell you how the dispute came out: CMS publishes that a citation is under dispute, not the outcome, so a tag marked here may since have been upheld, reduced, or deleted, and an unmarked tag may have been disputed and resolved before this file was cut. Ask the home what it disputed and why — it is entitled to tell you, and the answer is often the most informative thing on this page.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to ICARE HEALTH NETWORK — 12 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.8-1.8 vs chain
Health inspection 1 of 52.7-1.7 vs chain
Staffing 2 of 53.0-1.0 vs chain
Quality measures 1 of 53.7-2.7 vs chain
The other 11 homes this chain runs (chain average 2.8★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
GLOBAL WORLD INVESTORSOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST10%since 04/01/1999
PREMIER FIRST INVESTORS, LLLPOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST10%since 04/01/1999
KRAUSZ, HERSCHIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST21%since 04/01/1999
MELAMED, SOLOMONIndividual5% OR GREATER DIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 04/01/1999
SALAZAR, V. ROBERTIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST31%since 04/01/1999
SEBBAG, DAVIDIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST21%since 04/01/1999
WRIGHT, CHRISTOPHERIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL5%since 04/01/1999
I CARE MANAGEMENTOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 04/01/1999

CMS files one row per role, so the 9 rows in the source record cover these 8 parties — each is shown once here with every role it holds. Nothing is omitted.

3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$22.7M
Net patient revenuemost recent cost report
-1.1%
Operating marginrevenue minus expenses
$1.7M
Related-party expense7% of expenses
Who pays — share of resident-days
Medicaid 97%Medicare 0%Other / private 3%

About 97% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.7M paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$321per resident / day
operating cost
$9,765per month
≈ monthly operating cost
$318per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CT

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Connecticut Medicaid page.

Typical monthly cost in Connecticut
$15,208/mo
Nursing home (semi-private)
$16,729/mo
Nursing home (private)
$9,118/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 075299. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-11-08, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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