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Parkville Care Center

5 Greenwood Street, Hartford, CT 06106 · For profit - Limited Liability company · 145 certified beds · (860) 236-2901 Medicare & Medicaid certified

Call the home — (860) 236-2901 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Jul 2026Resident-funds citations (F0565, F0568)
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • no federal fines or payment denials on record
  • lower-than-typical staff turnover (31% vs 45% nationally) — better care continuity
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Jul 2026
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has citations for mishandling residents’ money or property (F0565, F0568)
  • a high number of inspection citations overall (36) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its payroll-based staffing rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 4 of 5

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
5 Greenwood St · (860) 236-2901 · Call to confirm hours
Pharmacy
566 Farmington Ave · (860) 233-9673 · Call to confirm hours
Grocery
1951 Park St · (860) 206-0944 · Call to confirm hours
Park
12 New Park Ave · (860) 234-3140 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 4 to 5 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating5★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased17.7%18.0%15.4%worse
Long-stay residents who lose too much weight2.8%6.5%5.4%better
Long-stay residents with a catheter left in their bladder0.5%0.7%0.9%better
Long-stay residents with a urinary tract infection0.2%1.5%2.0%better
Long-stay residents with depressive symptoms36.8%22.3%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury2.7%3.5%3.3%better
Long-stay residents whose ability to walk worsened10.0%16.4%16.1%better
Long-stay residents on antianxiety or hypnotic medication24.3%17.6%18.9%worse
Long-stay residents given the seasonal flu vaccine99.3%93.5%95.3%typical
Long-stay residents with pressure ulcers2.3%4.0%4.7%better
Long-stay residents with worsening bladder/bowel control16.6%24.7%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table19.1%17.8%17.1%worse
Short-stay residents who newly got an antipsychotic medication0.0%1.5%1.4%better
Short-stay residents given the seasonal flu vaccine68.5%69.7%79.4%worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

0.05U.S. median 0.31
Therapy hours / resident / day
0.02hours / resident / day
Physical therapy
0.01hours / resident / day
Occupational therapy
0.02hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.05 therapist hours per resident per day in 2026Q1 — more than 2% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 24% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identifiednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF staynot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsenednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFsnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.30
RN hours/ resident / day
0.82
LPN hours/ resident / day
1.90
Aide hours/ resident / day
3.02
Total nurse hours/ resident / day
0.21
RN hoursweekends
30.8%
Total nursing turnover
33.3%
RN turnover

How full it usually is: this home is certified for 145 beds and averages 139.1 residents a day — about 96% occupied, or roughly 6 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.02 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.30 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.90 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.68 hrs/resident/day on weekends vs 3.16 on weekdays — 15% thinner on weekends. RN hours go from 0.34 to 0.21 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 31% is below the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

11
deficiencies at the latest standard inspection (2025-04-11)
9
at the previous standard inspection (2023-06-27)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

36 citations, most serious first. The 10 most serious are shown; the remaining 26 are one tap away and print in full.

  • Potential for harm · D2026-07-01 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation/policies and interviews, for two (2) of four (4) sampled residents (Residents #3 and #4) reviewed for abuse, the facility failed to ensure a safe and abuse free environment when Resident #4 physically assaulted Resident #3. The facility did not provide adequate supervision or timely intervention, resulting in Resident #3 being struck multiple times, sustaining actual physical harm including facial injury, oral laceration, head trauma, and a loose tooth, and requiring hospital evaluation. The findings include:1.Resident #3's diagnoses included bipolar disorder, cognitive communication deficit, and cirrhosis of the liver.The quarterly Minimum Data Set assessment dated [DATE] identified Resident #3 as moderately cognitively impaired (Brief Interview for Mental Status (BIMS) score of 10) and required touching assistance or supervision with daily living skills. Resident #3 was independent with transfers and bed mobility.The Resident Care Plan (RCP) dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has no plan of correction
  • Potential for harm · Dcited before2026-06-01 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, review of facility documentation and interviews for one (1) of three (3) sampled residents (Resident #1) reviewed for a leave of absence, the facility failed to ensure a nurse reviewed the resident's medications and directions for use that were packaged by the pharmacy prior to giving the medications to the resident and responsible party who was leaving the facility on a leave of absence. The findings include: Resident #1's diagnoses included transient ischemic attack, cerebral infarction without residual effects, adjustment disorder with mixed anxiety and depressed mood, and atherosclerosis of the renal artery. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #1 had a Brief Interview for Mental Status (BIMS) score of twelve (12) indicating Resident #1 had some memory recall deficits. The nurse's note dated 5/2/26 at 3:44 PM identified Resident #1 went on a leave of absence (LOA) with family. The pharmacy packing slip signed by the 11PM-7AM charge…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-04-11 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of facility documentation, facility policy and interviews for 1`of 6 residents reviewed for environment (Resident #76), the facility failed to ensure a homelike environment in resident rooms and for 1 resident (Resident #237) who utilized the resident lounge on 200-300 unit failed to ensure the home-like environment to ensure the area was free of wheelchair storage to promote easy resident access. The findings included: 1. Resident #76's diagnoses included morbid obesity and heart failure. The annual MDS assessment dated [DATE] identified Resident #76 was cognitively intact and noted it was very important for the resident to choose what clothes to wear and to take care of the resident's personal belongings. Additionally, the MDS assessment identified Resident #76 utilized a wheelchair for mobility and noted independent for upper body dressing. The resident required supervision or touching assistance for lower body dressing.The care plan revised on 1/29/2025 indicated Resident #76…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-04-11 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation of a test tray, review of facility policy and interviews, the facility failed to ensure food items were attractive, palatable, and at an appetizing temperature. The findings include: Observation of the dietary tray line (preparation of individualized meals for each resident) on 4/9/2025 at 7:30 AM through 8:20 AM with the Dietary Manager identified the main entrée of waffles coming out of the oven slightly overlapping each other in the pan, then placed into a steamer to bring up to temperature before placed on the steam table. The appearance of the waffles was pale, appeared uncooked and were noted to be floppy. The Dietary Manager indicated s/he cannot use the type of toaster the kitchen is equipped with as it cannot accommodate frozen items, so they do not get browned. During a meeting with Resident Council members on 4/9/2025 at 1:30 PM, Resident #6, one of many residents voiced concerns they had said to the Dietary Director during Resident Council meetings, regarding food being either over or under cooked and nothing had changed. An observation and interview…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-04-11 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations of the kitchen, facility policy and interviews, the facility failed to ensure staff items stored in the dry storage area contained name of its contents, stored open dry goods in air-tight containers, ensured syrup was stored to prevent leakage, and failed to ensure items in the freezer were labeled with content and dated. The findings included: An observation and interview on 4/07/2025 from 9:45 AM through 10:30 AM with the Dietary Director identified dry goods including a bag of powdered thickener for drinks left open to air, a box of cornstarch with a loose-fitting piece of plastic wrap surrounding the top of the box with access to its side opening, a large bag of enriched rice was loosely rolled in an attempt to close the bag, and an open box of new sugar free syrup was on its side on a shelf with one bottle leaking its contents onto the cardboard box with drops of the syrup noted on the floor. Two bags of what was identified by the Dietary Manager as unopened frozen taco meat, were in the freezer without labels or dates. The Dietary Manager indicated the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-11 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observation, facility policy review and staff interviews for the only resident reviewed for ADL (Resident # 77), the facility failed to ensure the resident who utilized an anticoagulant was assessed for change in condition when the resident was cut by a razor. The findings include:Resident #77's diagnoses included vascular dementia, cerebral infarction, long term (current) use of anticoagulants.The Resident Care plan dated 2/11/25 identified the resident was on an anticoagulant and at risk for bleeding. Interventions included staff reporting any bruising or bleeding from gums, nose, mouth or with bowel movements.The quarterly Minimum Data Set assessment dated [DATE] identified Resident #77 as severely cognitively impaired, and required total assistance for bathing, personal hygiene and ADL.Observation on 4/7/25 at 11:30 AM identified Resident # 77 had a cut on the right side of his/her face with a small amount of blood. It appeared to be a razor cut. Interview with Nurse Aide (…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has no plan of correction
  • Potential for harm · Dcited before2025-04-11 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observations, facility policy and staff interview for one sampled resident ( Resident # 97), the facility failed to follow physician's orders regarding the application of hand splints as directed. The findings include: Resident #97's diagnosis included contracture of muscles, multiple sites. The physician's orders dated 7/28/2024 directed to check skin before and after application of the left-hand Orthotic and to apply the left-hand orthotic with HS (bedtime care) care and with AM(morning) care. The quarterly Minimum Data Set ( MDS) assessment dated [DATE] indicated Resident #97 had severe cognitive impairment. The care plan dated 3/10/2025 indicated Resident #97 utilized splints. Intervention included : to check skin before and after application of the left-hand orthotic, to apply with bedtime (HS) care and remove with morning(AM) care. An observation on 4/07/25 at 12:00 PM identifed Resident #97 sleeping in bed covered up with the exception of her/his feet. On the bed side…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-11 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, review of facility policy and interviews for 1 sampled resident ( Resident # 57), who received specialized treatment services, the facility failed to ensure staff was knew the location of the emergency kit and the facility failed to obtain physician's orders for vital signs, weight monitoring and evaluation of specialized treatment site and failed to maintained the specialized treatment communication book. The findings included: Resident #57's diagnosis includes end stage renal disease. A physician's order dated 7/28/2024 directed: dialysis site and central venous catheter. A physician's order dated 7 /28/2024 directed not use the access arm to take blood samples, administer intravenous fluids, give injections or to take blood pressure every shift. A physician's order dated 7/28/2024 directed if bleeding occurs from the Access site (post dialysis) apply pressure to the insertion site, call the physician, and call 911 as needed. A physician's order…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-11 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations of the environment and interviews, the facility failed to ensure emergency exits and an emergency response cart were readily accessible in a resident lounge. The findings include. An observation on 4/9/2025 at 5:45 AM of the [NAME] Webster lounge located behind the nurse's station was seen with 18 wheelchairs lined up in rows obstructing the access to emergency exit doors and a standard chair and a charging electric wheelchair obstructing ease of access to the facility emergency response cart. On 4/9/2025 at 5:50 AM an observation and interview of the [NAME] Webster lounge behind the nurse's station with RN #3 indicated the room the wheelchairs used to be kept in was now under construction and staff are keeping the wheelchairs in this lounge overnight. RN # 3 further verbalized the wheelchairs should not be in front of the emergency exit or the emergency cart. After surveyor inquiry, RN # 3 indicated she/he would rearrange wheelchairs and chairs at this time and will educate the staff. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-11 · tag F0926 — failed to keep the home smoke-free / fire-safe — isolated
    Have policies on smoking.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, review of facility policy and staff interviews, the facility failed to consistently implement their smoking policy regarding appropriate disposal of smoking materials. The findings include: On 4/9/2025 at 10:19 AM observation of supervised smoking of residents with NA#5. Four residents participated in supervised smoking. There were four black cigarette disposal containers. On 4/9/2025 at 10:30 AM, after the smoking session had ended, an observation was made with NA#5 of the smoking area. The observation identified three cigarette butts on the concrete smoking patio by the door and next to a disposal container. Four additional cigarette butts were noted scattered along the remainder of the concrete smoking patio near the building. Additionally, over 50 cigarette butts were observed on the pathways of the courtyard and on gravel flower beds next to the building. On the gravel beds, there were green leafy plants and brown dried leaves. An interview with NA#5 indicated she did not know why there were cigarette butts scattered in the patio and courtyard. NA#5…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
Show the remaining 26 citations
  • Potential for harm · Dcited before2024-12-19 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for one (1) of three (3) sampled residents (Resident #1) who were reviewed for an allegation of staff to resident verbal abuse, the facility failed to report an allegation of abuse to the State Agency when the incident was reported to the facility pending the investigation. The findings include: Resident #1's diagnoses included Cerebral palsy, anxiety, depression, and disruptive mood disorder. The annual Minimum Data Set assessment dated [DATE] identified Resident #1 rarely or never made decisions regarding tasks of daily life, was independent with ambulating, transferring, and required set up for dressing and eating. The Resident Care Plan dated 10/31/24 identified observe for signs of anxiety. Interventions directed at identifying triggers, approach calmly, encourage diversional activities. The nurse's note dated 10/24/24 at 8:59 PM identified Resident #1 was transferred to the hospital after he/she became very verbally…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-19 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for one (1) of three (3) residents (Resident #1) reviewed for abuse and/or neglect, the facility failed to provide evidence that three (3) allegations of abuse were investigated. The findings include: Resident #1's diagnoses included traumatic subarachnoid hemorrhage (a head injury that causes bleeding in the space between the brain and the thin tissues that cover it), traumatic brain injury, muscle contractures, urinary incontinence, need for assistance with personal care, muscle weakness, cognitive communication deficit, gastrostomy (a surgical procedure that creates an opening in the abdomen into the stomach providing a route for nutritional support/feeding tube), insomnia (difficulty sleeping), depression and anxiety disorder. The annual Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 was unable to be assessed for the Brief Mental Interview for Mental Status (BIMS) however, exhibited both…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-19 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for one (1) of three (3) residents (Resident #1) reviewed for abuse and/or neglect, the facility failed to ensure that two (2) allegations of abuse/neglect were reported immediately to the State Agency as required. The findings include: Resident #1's diagnoses included traumatic subarachnoid hemorrhage (a head injury that causes bleeding in the space between the brain and the thin tissues that cover it), traumatic brain injury, muscle contractures, urinary incontinence, need for assistance with personal care, muscle weakness, cognitive communication deficit, gastrostomy (a surgical procedure that creates an opening in the abdomen into the stomach providing a route for nutritional support/feeding tube), insomnia (difficulty sleeping), depression and anxiety disorder. The annual Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 was unable to be assessed for the Brief Mental Interview for Mental Status…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-03 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for one of three residents (Resident #12) reviewed for accidents, the facility failed to ensure the responsible party was notified timely of a change in condition. The findings include: Review of the admission assessment dated [DATE], identified Resident #12 was admitted to the facility during 2/2024 with an admission diagnosis of a fall with a subdural hematoma and had intermittent confusion. The note further identified Resident #1 had an intact head laceration with seven (7) staples, a laceration to the right forearm, and multiple bruising noted over his/her body. The nursing note dated 3/4/2024 at 5:54 AM identified Resident #12 had a fall at 3:31 AM. The note indicated that while staff were providing care to Resident #12's roommate the NA heard a sound, turned, and saw Resident #12 lying on the floor. An RN assessment was completed with no injury identified. Neurological checks and vital signs (temperature,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-03 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, for one of three residents reviewed for accidents (Resident #13) the facility failed to ensure the resident was not moved after a fall without direction by the RN, and for one of three residents (Resident #13) the facility failed to ensure the resident was transferred timely after a fall with injury, and for one of three residents (Resident #14) the facility failed to ensure neurological checks were monitored timely after an unwitnessed fall. The findings include: 1. Resident #13's diagnoses included syncope, vascular dementia, history of traumatic injury and history of falls. The annual Minimum Data Set (MDS) assessment dated [DATE] identified Resident #13 had severe cognitive impairment and required substantial/moderate assistance for ADLs. The Resident Care Plan (RCP) dated 1/3/2024 identified a risk for falls. Interventions directed to observe for decreased balance, leaning, dizziness or fatigue, and to keep call bell in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-06-27 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy and interview, the facility failed to develop policies and procedures that encourage the residents to exercise their rights regarding leave of absences and smoking without interference, coercion, discrimination, or reprisal from the facility. According to Appendix PP §483.10(b) Exercise of Rights. The resident has the right to exercise his or her rights as a resident of the facility and as a citizen or resident of the United States. §483.10(b)(1) The facility must ensure that the resident can exercise his or her rights without interference, coercion, discrimination, or reprisal from the facility. §483.10(b)(2) The resident has the right to be free of interference, coercion, discrimination, and reprisal from the facility in exercising his or her rights and to be supported by the facility in the exercise of his or her rights as required under this subpart. Review of the Travel Pass for Leave of Absence policy, dated 11/13/2014, provided to the survey team upon request, identified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-06-27 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of the clinical record, facility documentation, facility policy and interview for 5 of 5 residents (Residents #37, 47, 130, 133, and 137) reviewed for medication administration, the facility failed to ensure that blood glucose levels were obtained and Insulin was administered per the physician's order, and for 1 resident (Resident #291) reviewed for bowel regimen, the facility failed to transcribe a physician's order accurately. The findings include: The findings include: 1. Resident #37 was readmitted to the facility on [DATE] with diagnosis that included diabetes type 2, legal blindness, and chronic kidney disease. The readmission MDS dated [DATE] identified Resident #37 had moderately impaired cognition, utilized a walker and wheelchair for mobility, and was Insulin dependent. A care plan dated 5/2/23 with a focus of diabetes had interventions that included to administer Insulin or other diabetic medications as ordered. Physician's order dated 6/1/23 directed to administer the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-27 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 3 residents (Resident #15) reviewed for an allegation of abuse, the facility failed to report the allegation of abuse according to their policy. The findings: Resident #15 was admitted to the facility with diagnoses that included congestive heart failure, systolic heart failure, and hypertension. The quarterly MDS dated [DATE] identified Resident #15 had intact cognition and was independent with care. Review NA #5's employee file identified a Corrective Action Record for Job Performance dated 10/4/22. Incident description identified Resident #15 reported he/she went to station 4 to use the scale and get weighed. NA #5 rudely scowled at him/her stating no you can't come over here, go back to where you came from. Interview with the DNS on 6/26/23 at 3:35 PM indicated she did not have a reportable event form for the 10/4/22 report by Resident #15. After review of NA #5's Corrective Action Record for Job…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-27 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 3 residents (Resident #15) reviewed for an allegation of abuse, the facility failed to investigate the allegation of abuse according to their policy. The findings: Resident #15 was admitted to the facility with diagnoses that included congestive heart failure, systolic heart failure, and hypertension. The quarterly MDS dated [DATE] identified Resident #15 had intact cognition and was independent with care. Review NA #5's employee file identified a Corrective Action Record for Job Performance dated 10/4/22. Incident description identified Resident #15 reported he/she went to station 4 to use the scale and get weighed. NA #5 rudely scowled at him/her stating no you can't come over here, go back to where you came from. Interview with the DNS on 6/26/23 at 3:35 PM indicated she did not have a reportable event form for the 10/4/22 report by Resident #15. After review of NA #5's Corrective Action Record for Job…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-27 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 2 of 5 residents (Resident #106) reviewed for PASARR, the facility failed to submit a new application for PASARR when a resident received a new psychiatric diagnosis. The findings: Resident #106 was admitted to the facility on [DATE] with diagnoses that included atrial fibrillation, dementia, diabetes, hypertension, stroke, pacemaker. The quarterly MDS dated [DATE] identified Resident #106 had severely impaired cognition and required extensive assistance with care. A physician's order dated 10/27/20 directed to add a diagnosis of schizoaffective disorder. The psychiatric APRN note dated 10/27/20 identified that Resident #106 was evaluated for response to medication changes. The APRN indicated she would update diagnosis to reflect schizoaffective disorder and increase the Olanzapine (antipsychotic medication) to 10 mg at 5:00 PM. Interview with SW #1 on 6/26/23 at 9:48 AM identified the social workers are…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-27 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 3 of 3 residents (Resident #48, 79 and 98) reviewed for range of motion, the facility failed to ensure splints were applied per physician's order. The findings: 1. Resident #48 was admitted to the facility on [DATE] with diagnoses that included functional quadriplegia and osteoarthritis. A physician's order dated 5/18/22 directed facility staff to apply bilateral hand orthotics after morning care and remove at evening care. A physician's order dated 3/6/23 directed facility staff to apply BK elbow splints in the evening and removal in the morning. The quarterly MDS dated [DATE] identified Resident #48 had severely impaired cognition and was dependent requiring a 2 person assist with personal hygiene, eating and bed mobility. Resident #48 had bilateral ROM limitations to his/her upper and lower extremities. The care plan dated 5/16/23 identified Resident #48 had contractures to his/her bilateral hands…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-27 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1 of 2 residents (Resident #30) reviewed for positioning, the facility failed to ensure the resident was positioned for meals in a safe manner. The findings: Resident #30 was admitted to the facility with diagnoses that included repeated fall, weakness, and dementia. A Physical Therapy Discharge summary dated [DATE] identified Resident #30 needed supervision and touch assistance for lying to sitting on the side of bed, sitting to lying, sitting to standing, and transfers. A Customized Wheelchair 24 Hour Positioning Plan dated 12/2022 identified Resident #30 was to wear a pelvic positioning device, leg rests with an attached calf pad, cushion, headrest in a tilt in space wheelchair. Further, to be out of bed at 9:00 AM, 12:00 PM, upright for meals, and 5:00 PM upright for meals, and 8:00 PM back to bed. Additionally, reposition every 2 hours and provide care. The annual MDS dated [DATE] identified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-27 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of the clinical record, facility documentation, facility policy and interview for 1 resident (Resident #125) reviewed for oxygen therapy, the facility failed to ensure that the resident's oxygen tubing was changed per physician's orders. The findings include: Resident #125 was admitted to the facility on [DATE] with diagnoses that included abdominal wall cellulitis, dependence on supplemental oxygen, and failure to thrive. A physician's order dated 5/8/23 directed to administer oxygen at 2 liters per minute via nasal cannula continuously and to change the oxygen tubing weekly on Sunday during the 11:00 PM - 7:00 AM shift, and as needed. The admission MDS dated [DATE] identified Resident #125 had moderately impaired cognition, was occasionally incontinent of bladder, had a colostomy, and required the assistance of 1 staff member with bathing, toileting, and personal hygiene. The care plan dated 6/19/23 identified Resident #125 may need assistance with ADLs related to chronic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-27 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 5 residents (Resident #106) reviewed for unnecessary medications, the facility failed to respond to a pharmacy recommendation for an extended time (6 months). The findings: Resident #106 was admitted to the facility on [DATE] with diagnoses that included atrial fibrillation, dementia, and hypertension. A physician's order dated 12/5/22 directed to give Xarelto (a blood thinner) 20mg once daily scheduled at 9:00 AM. The quarterly MDS dated [DATE] identified Resident #106 had severely impaired cognition and required total assistance with care. Additionally, Resident #106 was on an anticoagulant 7 days a week. The care plan dated 12/19/22 identified anticoagulant use. Interventions included to educate resident and staff to report any bruises or bleeding from his/her gums, nose, or with bowel movements. A Medication Regimen Review dated 1/6/23 identified that Resident #106 was receiving Xarelto once in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-06-24 · tag F0580 — failed to tell family and doctor about changes — pattern
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, review of facility documentation review, facility policy review and interviews for one resident (Resident # 26) reviewed for dental and (Resident # 93) reviewed for change in condition the facility failed to ensure the responsible party was notified of a change in treatment in accordance to facility policy. The findings included: 1.Resident #26 's diagnoses included hemiplegia following cerebral infraction, dysphagia, seizures, and dementia. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified that Resident #26 had a Brief Interview for Mental Status (BIMS) score of 99 out of fifteen, indicative of severe cognitive impairment and indicated the resident required total assistance for Activities of Daily Living. The Resident Care Plan (RCP) dated 4/7/21 identified a risk for malnutrition. Interventions directed to monitor for chocking, aspiration, and vomiting. A physician's order dated 4/14/21 at 10:00 A.M. directed a referral to the oral surgeon for extraction…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-06-24 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, observation, review of facility policy and interviews for one of three residents (Resident #46) reviewed for nutrition and for one of five residents observed during medication administration ( Resident # 87), the facility failed to ensure medication orders were transcribed and administered per physician's orders and for one resident who utilized a foley catheter ( Resident # 114) , the facility failed to follow physician's orders. The findings included: 1.Resident #46's diagnoses included dementia, pulmonary fibrosis, adult failure to thrive and severe malnutrition. The quarterly MDS assessment dated [DATE] identified resident was cognitively intact and required total one-person assistance with bathing, dressing, grooming and toilet use, extensive one-person assistance with bed mobility, transfers and ambulation and was independent with eating after setting up. The care plan dated 4/7/21 identified nutritional risk related to potential for weight loss, depression, dementia, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-06-24 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, review of facility documentation, interviews and review of facility policy for one of three residents reviewed for abuse (Resident #43), the facility failed to ensure the resident was treated with dignity and respect. Additionally, for one of three sampled residents (Resident# 112) reviewed for potential abuse, the facility failed to ensure the resident was treated in a dignified manner. The findings include: 1. Resident #43 diagnoses included diabetes mellitus and hypertension. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified the resident had no cognitive impairment, had no behaviors, the resident was dependent on one staff for bed mobility and toileting, and was occasionally incontinent of urine. The care plan dated 4/12/21 identified a problem with impaired mobility and sitting balance, interventions included to provide me assistance and repositioning. The physician's orders dated 5/22/21 directed to transfer the resident with a mechanical lift…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-06-24 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, review of facility policy and interviews for one of three residents (Resident #46) reviewed for nutrition and for one of five residents (Resident # 87) observed during medication administration , the facility failed to ensure the resident's medication order was transcribed and administered in accordance to professional standards . The findings included: 1.Resident #46's diagnoses included dementia, pulmonary fibrosis, adult failure to thrive and severe malnutrition. The quarterly MDS assessment dated [DATE] identified resident was cognitively intact and required total one-person assistance with bathing, dressing, grooming and toilet use, extensive one-person assistance with bed mobility, transfers and ambulation and was independent with eating after setting up. The care plan dated 4/7/21 identified nutritional risk related to potential for weight loss, depression, dementia, and weight less than ideal body weight (IBW). Interventions included to follow diet as ordered, weights,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-06-24 · tag F0711 — isolated
    Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, review of facility policy for one of five residents reviewed for unnecessary medication for ( Residents # 66 and #70), the facility failed to ensure the resident physician's orders were signed in timely. The findings included: 1. Resident # 66's diagnoses included diabetes mellitus, major depression, hypertension and anemia. The admission MDS dated [DATE] identified the resident was cognitively intact, required total dependence with personal hygiene The physician's orders dated 5/1/2021 through 6/22/21 directed to administer Levemir 100 unit/ml to inject 68 units at hour of sleep, rotate sites and to discard 28 days after use. A review of the Resident # 66's physician's orders dated the resident's physician's orders were last signed by physician for 4/1/21 through 5/30/21. Further review of the resident's physician's orders dated 5/1/21 through 6/22/21 lacked evidence the physician had reviewed and signed the resident's physician's orders since 4/1/2021 through 4/30/21.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-06-24 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, observations,, review of facility policy review and interviews for two of four residents (Resident # 66 and # 87) reviewed for Medication Administration, the facility failed to ensure the medication error rate was not greater than 5%. The findings included: 1. Resident # 66's diagnoses include coronary artery disease, renal insufficiency and anemia. The quarterly MDS assessment dated [DATE] identified no cognitive impairment, the resident required extensive assistance with personal hygiene. Observation of the medication administration on 6/22/21 at 8:00 A.M. identified the charge nurse administering one multivitamin to the resident instead of one multivitamin with mineral per physician's order. Interview with the DNS on 6/22/21 at 11:30 A.M. identified the charge should have administered the multivitamin with mineral per physician orders. The DNS also notified the physician of the resident receiving a multivitamin instead of multivitamin with mineral. 2. Resident #87 's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-06-24 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and review of facility policy, the facility failed to ensure that sharp medical equipment and medication were secure. The findings include: Observation on 6/21/2021 at 12:15 P.M. on Unit 3 the surveyor observed the medication cart parked in the hallway between resident rooms, 308 and 310. The door was closed to room [ROOM NUMBER]. Further observed on 6/21/21 identified the top right side of the medication cart with eight lancets loosely scattered, and in the center of the cart there was a blister card with the medication( Eliquis (Anti-coagulant) tablets) without the benefit of licensed staff presence and a pharmacy delivery sheet. The surveyor continued to monitor the medication cart for five minutes. No licensed staff was noted near the cart, however two ambulatory residents and three residents using wheelchairs passed by the cart with the lancets and medication on top. Surveyor notified the DNS on 6/21/21 at 12:20 P.M. of the observation at which time LPN #5 came out of one of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-06-24 · tag F0790 — failed to provide dental care — isolated
    Provide routine and 24-hour emergency dental care for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observations, facility documentation review, facility policy review, and interviews for one resident (Resident #26) reviewed for dental, the facility failed to ensure the resident had adequate transportation for an appointment in a timely manner. The findings include: Resident #26 's diagnoses included hemiplegia following cerebral infraction, dysphagia, seizures, and dementia. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified that Resident #26 had a Brief Interview for Mental Status (BIMS) score of 99 out of fifteen, indicative of severe cognitive impairment and indicated the resident required total assistance for Activities of Daily Living. The Resident Care Plan (RCP) dated 4/7/21 identified a risk for malnutrition. Interventions directed to monitor for chocking, aspiration, and vomiting. A physician's order dated 4/14/21 at 10:00 A.M. directed a referral to the oral surgeon for extraction of #10, #11, #24 and #25 teeth secondary being very loose and an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2025-04-11 · tag F0565 — failed to support the resident council — widespread
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, review of facility documents, facility policy and interviews, the facility failed to act promptly on residents' grievance and ensure grievance forms were within reach of residents who utilized a wheelchair. The findings include: Review of Residents Council 3/26/25 minutes indicated Grievance forms run out on resident units. The residents stated we would like staff to introduce themselves and explain the grievance process to residents. On 4/9/25 at 1:30 PM a meeting was held during Resident Council. during the meeting residents expressed their concerns that grievances and recommendations were not responded to timely. Resident# 6 and Resident #76 identified prior to attending Resident Council meeting the forms were still not replenished. Observation on 4/9/25 at 2:11 PM on units 5 and 6 identified the forms were not replenished. Resident #6 pointed out information related to how to fill out grievance was out of reach for residents who are wheelchair bound. Observation on 4/9/25 at 3:43 PM identified the grievance form being replenished. Interview with Regional…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2025-04-11 · tag F0568 — pattern
    Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records, review of facility documentation, review of facility policy and interviews for two 2 of 2 sample residents (Resident #6 and Resident #51), reviewed for personal funds, the facility failed to provide quarterly statements for personal funds account. The findings include: 1. Resident #51's diagnoses that included chronic kidney disease stage 3, hypertensive heart disease with heart failure, depression, and dementia. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #51 as severely cognitively impaired, dependent (required assistance of 2 or more helpers) with toileting hygiene, lower body dressing, personal hygiene and chair and shower transfers. The assessment further identified Resident #51 was non-ambulatory and utilized a wheelchair for mobility. Interview with Person #3 on 4/8/25 at 9:11 AM identified quarterly statements for personal funds account were not provided to them by the facility. Further, Person #3 indicated that he/she has never…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2025-04-11 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record reviews, facility policy and interviews for 3 of 3 residents (Residents #12) reviewed for care planning and (Resident # 36 and Resident # 79) reviewed for restraints, the facility failed to hold quarterly care planning meetings. The findings included: 1. Resident #12 's diagnoses included hypertensive heart disease, chronic kidney disease, and heart failure. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #12 as cognitively intact and dependent for personal hygiene, bathing, and Activities of Daily Living (ADL). The Resident Care Plan (RCP) with a revision date of 2/13/25 identified the resident had an ADL self-care performance deficit. Interventions included to assist with personal care and ADL. Interview with Resident #12 on 4/7/2025 during the screening process identified he/she has not been involved in a care planning meeting in a long time. Resident #12 was unable to quantify specifically what the time frame was. A physician's order…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2021-06-24 · tag F0882 — widespread
    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility documentation, facility policy and interviews, the facility failed to designate a specific individual (with the required training and qualification) to oversee the infection control program. The findings include: A review of the facility Infection Control program on 6/23/21 failed identify that the facility had a Infection Preventionist staff with the appropriate education and training as outlined byThe Centers for Medicare and Medicaid Services. Interview with the DNS on 6/23/21 at 11:00 A.M. identified she oversees the infection control program with LPN #9. The DNS identified LPN #9 assist her with the infection control program. Interview with the DNS on 6/23/21 at 2:00 PM identified she did not take the infection preventionist course. The DNS indicated she applied for the course last fall 9/20 and did not complete the course. The DNS indicated she is in the process of taking the course. Although requested, documentation detailing the infection preventionist courses completed by the DNS was not provided. The DNS failed to provide the completed courses…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to ICARE HEALTH NETWORK — 12 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 3 of 52.8+0.2 vs chain
Health inspection 3 of 52.7+0.3 vs chain
Staffing 2 of 53.0-1.0 vs chain
Quality measures 4 of 53.7+0.3 vs chain
The other 11 homes this chain runs (chain average 2.8★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
CREATIVE INVESTMENT LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST45%since 01/25/2019
SILVER INVESTMENT LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST45%since 01/25/2019
KRAUSZ, BATSHEVAIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST45%since 01/25/2019
LANDI, MICHAELIndividualW-2 MANAGING EMPLOYEEsince 01/25/2019
WRIGHT, CHRISTOPHERIndividualCORPORATE OFFICERsince 01/25/2019

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$15.9M
Net patient revenuemost recent cost report
+2.0%
Operating marginrevenue minus expenses
$1.6M
Related-party expense10% of expenses
Who pays — share of resident-days
Medicaid 95%Medicare 0%Other / private 5%

About 95% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.6M paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$313per resident / day
operating cost
$9,528per month
≈ monthly operating cost
$320per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CT

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Connecticut Medicaid page.

Typical monthly cost in Connecticut
$15,208/mo
Nursing home (semi-private)
$16,729/mo
Nursing home (private)
$9,118/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 075250. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-04-11, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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