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Trinity Hill Care Center

151 Hillside Ave, Hartford, CT 06106 · For profit - Limited Liability company · 134 certified beds · (860) 951-1060 Medicare & Medicaid certified

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Flagged for abuseResident-funds citation (F0565)Behavioral-health or dementia-care citation — no harm found (F0758)1 immediate-jeopardy citation$58,994 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • lower-than-typical staff turnover (26% vs 45% nationally) — better care continuity
Worth asking about
  • CMS has flagged it for abuse
  • it has an abuse, neglect, or exploitation citation (F0600), cited May 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0565)
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • a high number of inspection citations overall (39) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $58,994 in federal fines (most recent 2025-04-14)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
Pharmacy
408 New Britain Ave · (860) 560-2000 · Call to confirm hours
Grocery
158 Hillside Ave · (860) 263-7864 · Call to confirm hours
Park
116 Zion St · Typically dawn to dusk
Place of worship
Trinity College, 300 Summit St · (860) 297-2126

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 4 to 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased7.9%18.0%15.4%better
Long-stay residents who lose too much weight3.0%6.5%5.4%better
Long-stay residents with a catheter left in their bladder0.6%0.7%0.9%better
Long-stay residents with a urinary tract infection0.4%1.5%2.0%better
Long-stay residents with depressive symptoms22.5%22.3%6.5%typical for the state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury1.5%3.5%3.3%better
Long-stay residents whose ability to walk worsened9.5%16.4%16.1%better
Long-stay residents on antianxiety or hypnotic medication22.1%17.6%18.9%worse
Long-stay residents given the seasonal flu vaccine100.0%93.5%95.3%typical
Long-stay residents with pressure ulcers1.8%4.0%4.7%better
Long-stay residents with worsening bladder/bowel control14.7%24.7%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table21.5%17.8%17.1%worse
Short-stay residents who newly got an antipsychotic medication2.7%1.5%1.4%worse
Short-stay residents given the seasonal flu vaccine100.0%69.7%79.4%better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

0.06U.S. median 0.31
Therapy hours / resident / day
0.01hours / resident / day
Physical therapy
0.03hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.06 therapist hours per resident per day in 2026Q1 — more than 3% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 29% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identifiednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF staynot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsenednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFsnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.36
RN hours/ resident / day
0.85
LPN hours/ resident / day
1.71
Aide hours/ resident / day
2.92
Total nurse hours/ resident / day
0.23
RN hoursweekends
26.1%
Total nursing turnover
40.0%
RN turnover

How full it usually is: this home is certified for 134 beds and averages 127.7 residents a day — about 95% occupied, or roughly 6 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.92 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.36 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.71 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.65 hrs/resident/day on weekends vs 3.03 on weekdays — 13% thinner on weekends. RN hours go from 0.42 to 0.23 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 26% is below the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

14
deficiencies at the latest standard inspection (2024-10-29)
5
at the previous standard inspection (2022-04-14)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

39 citations, most serious first. The 11 most serious are shown; the remaining 28 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2025-05-20 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on a review of clinical records, facility documentation, facility policy, and interviews for one of three residents (Resident #3) reviewed for abuse, the facility failed to ensure the residents were free from abuse and failed to ensure adequate supervision to prevent a resident-to-resident altercation with an injury. These failures resulted in a finding of Immediate Jeopardy. The findings include: a. Resident #1's diagnoses included anxiety and schizophrenia. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had a Brief Interview for Mental Status (BIMS) score of ten out of fifteen, indicative of moderate cognitive impairment, and was self-mobile in a wheelchair. The Resident Care Plan (RCP) dated 11/25/2024 identified Resident #1 had a potential for aggressive behaviors toward other residents. Interventions directed every 15-minute checks as indicated, administer medications as ordered, counseled to seek assistance of staff for issues with peers, psychiatric and social…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-06-03 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, review of facility documentation and interviews, the facility failed to ensure resident rooms were in good repair and painted and failed to ensure proper ventilation in resident rooms that do not have an in-room air conditioning unit. The findings included:Observations on all days of the survey 5/27, 5/28, 6/1, 6/2 and 6/3/26 identified the majority of the resident rooms on the second floor identified walls that had been spackled but not painted, baseboard molding detached and peeling off of the walls, some damage to walls like holes or scrapes and marks to the walls, and exposed sheetrock that was in need of repair. All windows in the facility were nailed shut preventing them from being able to be opened. Inside building temperatures on 5/27/26 reached 81 degrees (which was within the range for regulatory expectations for internal temperature). External temperatures that day reached 85 degrees. The windows were not able to be opened for the provision of ventilation. Observations on these days also identified there was an HVAC system with ventilation in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · E2026-06-03 · tag F0923 — pattern
    Have enough outside ventilation via a window or mechanical ventilation, or both.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, review of facility documentation and interviews the facility failed to ensure adequate ventilation by means of opened windows, or mechanical ventilation, or a combination of the two was in place consistently in the building. The findings include:Observations on all days of the survey 5/27, 5/28, 6/1, 6/2 and 6/3/26 identified all windows in resident rooms on the 1st, 2nd and 3rd floors had screws in the windows that prevented them from being opened at all. There are no screens in the resident room windows. Inside building temperatures on 5/27/26 ranged from 77 degrees to 81 degrees (which was within the range for regulatory expectations for internal temperature). External temperatures that day reached 85 degrees. Observations on these days also identified there was an HVAC system with ventilation in the hallways but not in resident rooms and only some resident rooms contained air conditioners. Additionally, the vents on the 2nd floor hallway (Rooms 201 through 215) were not blowing any air and there was a window air conditioner at the end of the hallway that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · D2025-05-20 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for one of three residents (Resident #3) reviewed for abuse, the facility failed to develop a comprehensive care plan for a resident receiving anticoagulant medication (blood thinners). The findings include: Resident #3's diagnoses included atrial fibrillation. Physician's order for Resident #3 dated 4/9/2025 directed Eliquis (blood thinner) 5 mg tablet, one (1) tablet orally two (2) times a day related to atrial fibrillation and Clopidogrel (Plavix) (prevents blood clotting) 75 mg, one (1) tablet orally, one time a day related for atrial fibrillation. Record review identified Resident #3 was on Eliquis and Plavix upon admission to the facility during 5/2024. The quarterly MDS assessment dated [DATE] identified Resident #3 was admitted during 5/2024, had a BIMS score of five out of fifteen, indicative of severe cognitive impairment, had no behaviors, and received anticoagulants during the prior seven (7) days.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on a review of clinical records, facility documentation, facility policy, and interviews for one of three residents (Resident #3) reviewed for abuse, the facility failed to ensure adequate supervision for a resident with known aggressive behaviors directed toward others, and to prevent a resident-to-resident incident with a resident injury. The findings include: a. Resident #1's diagnoses included anxiety and schizophrenia. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had a Brief Interview for Mental Status (BIMS) score of ten out of fifteen, indicative of moderate cognitive impairment, and was self-mobile in a wheelchair. The Resident Care Plan (RCP) dated 11/25/2024 identified Resident #1 had a potential for aggressive behaviors toward other residents. Interventions directed every 15-minute checks as indicated, administer medications as ordered, counseled to seek assistance of staff for issues with peers, psychiatric and social services follow up as indicated, when…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-20 · tag F0711 — isolated
    Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for two of three residents (Resident #1 and #2) reviewed for abuse, the facility failed to ensure the residents were seen by a physician/designee with orders reviewed and renewed at least once every 60 days. The findings included: a. Resident #1's diagnoses included anxiety and schizophrenia. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified that Resident #1 had a Brief Interview for Mental Status (BIMS) score of ten out of fifteen, indicative of moderate cognitive impairment and was self-mobile in wheelchair. The Resident Care Plan (RCP) dated 11/25/2024 identified Resident #1 had a potential to be aggressive. Interventions directed every 15-minute checks, administer medications as ordered, counseled to seek assistance of staff for issues with peers, psychiatric and social services follow up, when resident becomes agitated intervene before agitation escalates, guide away from source of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-14 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for one of three residents (Resident #1) reviewed for abuse, the facility failed to ensure the resident (Resident #1) was free from physical abuse. The findings include: a. Resident #1's diagnoses included vascular dementia and schizophrenia. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 was severely cognitively impaired, alert and disoriented, no behaviors and was dependent for wheelchair mobility. The Resident Care Plan (RCP) dated 3/26/2025 identified Resident #1 had dementia and an alteration in mobility. Interventions directed to administer medications as ordered, and custom modified wheelchair for mobility. b. Resident #2's diagnoses included dementia, paranoid schizophrenia, and schizoaffective disorder. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #2 was severely cognitively impaired, alert and oriented to self only, had no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-10-29 · tag F0565 — failed to support the resident council — pattern
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of resident council minutes, review of facility policy, and interviews, the facility failed to provide documentation of the facility's response to resident council's grievances. The findings include: Review of the monthly resident council group meeting minutes from May 2024 to September 2024 identified the following concerns: In the May 2024 resident council meeting minutes residents voiced concerns regarding staff not folding or hanging cleaned clothing up after it was laundered, staff using cellphones while providing care, and residents not being able to choose when to be put back to bed. The June 2024 resident council minutes identified the facility's documented resolution to the expressed concerns were to provide staff education concerning the hanging and folding of resident clothing, storage of the clothing neatly, no cellphone usage in resident care areas, and giving residents the choice to decide the time they want to go to bed. In the August 2024 resident council meeting minutes, the concern about the staff's usage of cellphones was again voiced. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-29 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of clinical records, review of facility documentation, review of facility policy, and interviews for two of five sampled residents (Residents #30, #31, #35 and #51) reviewed for abuse, the facility failed to ensure the residents were free from abuse. The findings include: 1. Resident #30's diagnoses included dementia, anxiety and schizophrenia. The quarterly MDS assessment dated [DATE] identified Resident #30 had moderate cognitive impairment, no behaviors, and was independent with ambulation. The care plan dated 5/3/24 identified Resident #30 had an altercation with another resident with interventions that directed to assist in keeping the residents separated, encourage resident to voice his/her frustrations to staff and to have close observation levels applied as indicated. The care plan further identified Resident #30 was admitted to the behavioral health program located on the secured unit due to the diagnoses of schizophrenia and behaviors and symptoms such as delusions, verbal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-10-29 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records, review of facility documentation, review of facility policy/procedures and interviews for three of five sampled residents (Resident #30, Resident #31, Resident #32) reviewed for abuse, and one of two residents reviewed for choices, the facility failed to ensure that the residents' care plan was reviewed and revised following an incident of abuse and failed to ensure interdisciplinary care plan meetings were conducted following the completion of the admission and quarterly MDS. The findings include: 1. Resident #30's diagnoses included dementia, anxiety and schizophrenia. The quarterly MDS assessment dated [DATE] identified Resident #30 had moderate cognitive impairment, had no behaviors, and was independent with personal hygiene and ambulation. The care plan dated 5/3/24 identified Resident #30 had an altercation with another resident with interventions that directed to assist in keeping the residents separated, encourage resident to voice his/her frustrations to staff and to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-10-29 · tag F0756 — failed to review each resident's drug regimen — pattern
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, review of facility policy/procedures and interviews for one of five sampled residents (Resident #78) reviewed for unnecessary medications, the facility failed to ensure the pharmacy recommendations were reviewed by the provider, and present in the resident clinical chart. Additionally, the facility did not have an established policy and procedure for processing of the pharmacy recommendations. The findings included: Resident #78's diagnoses included traumatic brain injury, vascular dementia and, anxiety disorder. The quarterly MDS dated [DATE] identified the resident had severely impaired cognition, did not exhibit inattention, disorganized thinking, or altered level of consciousness. The Care plan dated 9/13/24 identified Resident #78 was at risk for Behavioral Health and participated in the Behavioral Health Program related to depressive disorder, bi-polar, and anxiety. Interventions included placement on a secured unit, and to monitor for psychotropic medication side…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
Show the remaining 28 citations
  • Potential for harm · E2024-10-29 · tag F0791 — failed to provide routine dental services — pattern
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, review of facility documentation, review of facility policy/procedure and interviews for one of two sampled residents (Resident #119) reviewed for dental, the facility failed to ensure the resident was seen by a dentist/hygienist. The findings include: Resident #119 was admitted to the facility in May of 2024 with diagnoses that included fracture of right femur, fracture of left tibia and fibula, depression and anxiety. The admission MDS assessment dated [DATE] identified Resident #119 was cognitively intact, required total dependence with oral hygiene, dressing, personal hygiene, transfers and did not ambulate. The assessment further identified that the resident had obvious or likely cavity or broken natural teeth. The care plan dated 6/11/24 identified Resident #119 required assistance with ADL's related to bilateral lower extremity fractures with interventions that included monitor resident's status for any changes, improvement, decline and report to MD and therapy, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-10-29 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility documentation, review of facility policy and interviews, reviewed for the infection control and prevention program, the facility failed to ensure that the annual water management plan meeting was conducted. The findings include: Review of the facility Water Management Plan for 2023 to 2024 with the Director of Maintenance on 10/24/24 at 2:23 PM failed to identify that the facility had a water management meeting to review the updated and revised plan provided by the company that was contracted by the facility to manage the facility's water management plan. Review of the safety committee meeting minutes dated 5/29/24 identified that the water management meeting (quarterly) was schedule to be completed on 7/12/2024. Interview with the Director of Maintenance on 10/24/24 at 3:27 PM identified that it was the policy of the facility to have an annual meeting to discuss and review the water management plan revision and update provided by the contracted company. The Director of Maintenance identified that the meeting was not done as he lost track of time, as the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-29 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, review of facility policy and interviews for one of twenty-four sampled residents (Resident #377) reviewed for advance directives, the facility failed to ensure the physician's order accurately reflected the resident's chosen code status. The findings include: Resident #377's diagnoses included osteomyelitis, viral hepatitis C and major depressive disorder. The Nursing admission assessment dated [DATE] identified Resident #377 was cognitively intact. Resident #377's Advance Directives/Code Status Consent form indicated the resident elected a code status of Do Not Resuscitate (DNR), which means to withhold cardiopulmonary resuscitation (CPR)in the event that the resident stops breathing. The form was signed by APRN #1 on [DATE]. Review of the MD Order/Progress Note form dated [DATE] and also located in the same location of the clinical record as the advance directives/code status consent form identified APRN #1 reviewed advance directives with Resident #377 and determined…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-29 · tag F0620 — isolated
    Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, review of facility policy and interviews for one of two sampled residents (Resident #59) reviewed for choices, the facility failed to ensure the implementation of the admissions policy when the resident was admitted to the facility. Resident #59 was admitted to the facility on [DATE] with diagnoses that included major depressive disorder recurrent severe with psychotic symptoms, schizoaffective disorder, polyneuropathy, and extrapyramidal symptoms. The admission face sheet located in the electronic health record identified Resident #59 was conserved and indicated the conservator's contact information. The baseline care plan dated 6/18/24 identified Resident #59 was at risk for behaviors related to psychiatric disorders. Interventions included: encourage participation in behavioral program and recreational groups, residence on a secured unit, monitor behaviors, and provide mental health professional services as indicated The admission MDS assessment dated [DATE] identified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-29 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, review of facility policy and interviews for one sampled resident (Resident #377) reviewed for antibiotic use, the facility failed to ensure admission orders were verified prior to administration and failed to ensure that a physician's orders directing the treatment and care a a central line catheter. The findings include: Resident #377 was admitted to the facility on [DATE], with diagnoses that included osteomyelitis, viral hepatitis C and major depressive disorder. The Nursing admission assessment dated [DATE] identified Resident #377 was cognitively intact and had a peripherally inserted central catheter (PICC). Review of the Inter-Agency Referral Report (W-10) from the hospital dated 10/11/24 identified the following discharge medications: 1. Bisacodyl 5milligram (mg) Enteric Coated (EC) give 10mg by mouth daily as needed 2. Bisacodyl 10mg suppository rectally daily as needed 3. Ceftriaxone 1 gram give 2 grams intravenous daily 4. Folic Acid 1mg by mouth…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-29 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of the clinical record, review of facility policy, and interviews for one sampled resident (Resident #70) reviewed for respiratory care, the facility failed to ensure a physician's order was in place directing the use of oxygen therapy for a resident utilizing oxygen. The findings included: Resident #70s diagnoses included end stage renal disease, chronic obstructive pulmonary disease, anxiety, and heart failure. The quarterly MDS assessment dated [DATE], identified Resident #70 was cognitively intact, required moderate assistance with transfers, toileting, personal hygiene, and identified that the resident utilized a wheelchair for mobility. The assessment did not indicate the use of oxygen. The care plan dated 8/31/24 identified Resident #70 was at risk for breathing problems related to chronic pulmonary disease, with interventions that included providing oxygen as needed to maintain oxygen levels. Elevating the head of the bed to prevent shortness of breath, and to monitor for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-29 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, review of facility documentation, review of facility policy/procedure and interviews for one sampled resident (Resident #115) reviewed for pain, the facility failed to administer pain medication in a timely manner. The findings included: Resident #115's diagnoses included puncture wound without foreign body of the right thigh, and muscle weakness. The admission MDS assessment dated [DATE] identified Resident #115 was cognitively intact, had no behaviors, required set up or clean up assistance with eating, oral hygiene, utilized partial to moderate assistance with toileting, showers, personal hygiene and dressing. The assessment further identified Resident #115 utilized a wheelchair for mobility, and almost constantly was in pain with a rating of 10 in pain intensity on a scale of 0-10 with 10 being the most intense. The care plan dated 7/16/24 identified Resident #115 had pain related to a gunshot wound with interventions that included provide pain medication as ordered…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-29 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of the clinical record, review of facility documentation, review of facility policy and procedures and interviews for one sampled resident reviewed for hospitalization, the facility failed to ensure access to emergency supply medication and failed to ensure the implementation of a system to account for the receipt, usage, disposition, and reconciliation. The findings include: 1. Resident #73's diagnoses included unspecified open wound left foot, anxiety disorder, and post-traumatic stress disorder. The admission MDS assessment dated [DATE] identified Resident #1 was cognitively intact, had no behaviors, required set up or clean up assistance with eating, toileting hygiene, and supervision with shower bathing and dressing. The assessment further identified the resident utilized a wheelchair for mobility Physicians order dated 10/18/24 directed Lorazepam 1mg by mouth every 4 hours as needed for anxiety. The nurse's note dated 10/18/24 at 3:16 PM identified Resident #73 was very…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-29 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records, review of facility policy and interviews for two of five sampled residents (Resident #59 and Resident #78) reviewed for unnecessary medications and for one of five sampled residents (Resident #32), reviewed for abuse, the facility failed to ensure resident medical records were complete, accurately documented and readily accessible. The findings include: 1. Resident #32's diagnoses included alcohol induced dementia, anxiety disorder and adjustment disorder. The quarterly MDS assessment dated [DATE] identified Resident #32 had moderate cognitive impairment, had no behaviors, required moderate assistance with personal hygiene, dressing, independent with bed mobility, transfers and ambulation. The physician's orders dated 6/3/24 directed to discontinue one to one constant observation and start every 15 minutes checks for 48 hours. The physician's order dated 6/11/24 directed every 15 minutes checks for 48 hours until 6/12/24 at 3:00 PM. The nurse's note dated 6/11/24 at 1:47 PM…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-23 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for one (1) of two (2) residents,(Resident #1), who resided on a secured unit, the facility failed to ensure Resident Rights were maintained by not permitting the resident to leave the unit without being escorted by a staff member. The findings include: Resident # 1 was admitted with diagnoses that included depression, mood disorder, and schizoaffective disorder. The quarterly MDS dated [DATE] identified Resident #1 had moderately impaired cognition, was continent of bowel and bladder, and was independent with oral hygiene, toileting, personal hygiene, locomotion, bed mobility, transfers, dressing upper and lower body. The care plan dated 10/30/2023 identified Resident #1 will pursue self-directed leisure time activities daily including watching T.V., listening to music, coloring, and socializing with staff and my peers throughout the facility with interventions that directed to provide 1:1 therapeutic visits as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-30 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review and interviews for one of three residents (Resident #2) reviewed for accidents, the facility failed to maintain a complete and accurate medical record to include offering and refusals of support services. The findings include: Resident #2 was admitted with diagnoses that included substance abuse disorder with an opioid addiction, cervical spine degeneration with disc compression and muscle weakness. A quarterly Minimum Data Set (MDS) dated [DATE] identified Resident #2 was alert, oriented and walked independently. The Resident Care plan (RCP) identified Resident #2 had a substance abuse disorder and was actively using substances prior to admission, with a goal to not use alcohol, or illegal substances. The RCP directed to encourage to participate in the facilities substance use recovery services, provide supervised visits until comfortable in the recovery process and resident would not use alcohol or illegal substances through…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-28 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review and interviews for one of four residents, (Resident #1), reviewed for medication administration, the facility failed to ensure insulin was administered and blood sugar monitoring was performed in accordance with physician orders. The findings include: Resident #1 was admitted during 12/2022 with diagnoses that included insulin dependent Diabetes Mellitus (DM) and end stage renal disease. The admission Minimum Data Set (MDS) assessment dated [DATE] identified that Resident #1 had a diagnosis of diabetes and received no insulin injections during the prior seven (7) days. Review of the clinical record identified admission orders dated 1/2/2023 directed Lantus (insulin used to manage diabetes) 100 units/milliliter (u/ml) 16 units (0.16 ml) subcutaneously every day at bedtime. Review of the Medication Administration Record (MAR) dated 1/2/2023 failed to identify the physician order dated 1/2/2023 for Lantus insulin 100u/ml: 16…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-04-14 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of facility documentation, facility policy and interviews, the facility failed to provide and maintain a clean, sanitary and homelike environment. The findings included: 1. Observations on the first floor on 3/7/22 between 10:30 - 10:45 AM, on 3/8/22 at 9:30 AM and 3/9/22 at 1:30 PM identified the following: a. room [ROOM NUMBER] D had scuffed marks, pen scribbling, paint chipping and an approximate 2-inch hole in the wall of the bathroom door. There were two approximately 1-inch holes on the wall facing the resident's bed with scuffed marks. There was a line, approximately 36 inches long, of dirt and caked on brown substance coated on the floor underneath the resident's bed. b. room [ROOM NUMBER] W had an approximate 4-inch hole close to the floor on the wall against the head of the resident's bed. There were rodent droppings on the floor at the base of the hole. c. room [ROOM NUMBER] N had ceiling tiles in the bathroom and over the bed with stain. 2. Observation on the 2nd floor on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-04-14 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility documentation, review of facility policy and procedures and interviews for one sampled resident (Resident #2) reviewed for misappropriation of resident property, the facility failed to report an allegation of misappropriation of resident property to the State Agency. The findings include: Resident #2's diagnoses included diabetes mellitus, mood disorder, anxiety disorder, and opioid abuse. The annual Minimum Data Set assessment dated [DATE] identified Resident #2 had no short or long-term memory problems, was independent with daily activities of living, and received opioid medication daily. The Resident Care Plan dated 11/17/21 identified independent with daily activities of living. Interventions directed to observe for any changes in independent daily activities of living status. On 12/2/21 Resident #2 was discharged to the hospital due to a significant change in status. The hospital medicine progress note dated 12/2/21 noted Resident #2 appeared to be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-14 · tag F0626 — isolated
    Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, review of facility documentation, review of facility policy and procedure and interviews for three sampled residents (Residents #2, #7, and #8) who were reviewed for a transfer to the Emergency Department, the facility failed to allow the resident to return to the facility after being provided with a thirty (30) day involuntary discharge notice prior to the hospital transfer and failed to readmit residents identified with active COVID-19 infections. The findings include: 1. Resident #2's diagnoses included diabetes mellitus, mood disorder, anxiety disorder, and opioid abuse. The annual Minimum Data Set assessment dated [DATE] identified Resident #2 had no memory recall problems, was independent with activities of daily living, and received opioid medication daily. The nurse's note dated 12/1/21 at 4:21 PM identified Resident #2 was observed unconscious on the bathroom floor, upon assessment Resident #2 was breathing and had a pulse, sternal rub provided without effect, Narcan 4…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-04-14 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, interviews, review of facility documentation, and review of facility policy and procedure for one of three sampled residents (Resident #1) who had a significant change in condition, the facility failed to ensure an assessment was conducted by a Registered Nurse when the resident was noted to have a change in status. The findings include: Resident #1's diagnoses included schizophrenia, personality disorder and diabetes mellitus. The annual Minimum Data Set assessment dated [DATE] identified Resident #1 made reasonable and consistent decisions regarding tasks of daily life, did not exhibit behavioral symptoms, was independent or required supervision with activities of daily living, and received psychotropic medications daily. The Resident Care Plan dated 12/16/21 identified I have a diagnosis of Schizophrenia, I may have psychotic symptoms such as delusions, hallucinations and disorganization of thought and behavior. Interventions included I take medication that may cause me to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-14 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, review of facility documentation, review of facility policy and procedures and interviews for one of three sampled residents (Resident #1) who received anti psychotropic medications daily, the facility failed to complete behavior monitoring in accordance with the facility policy. The findings include: Resident #1's diagnoses included schizophrenia, personality disorder and diabetes mellitus. The annual Minimum Data Set assessment dated [DATE] identified Resident #1 made reasonable and consistent decisions regarding tasks of daily life, did not exhibit behavioral symptoms, was independent or required supervision with activities of daily living, and received psychotropic medications daily. The Resident Care Plan dated 12/16/21 identified I have a diagnosis of Schizophrenia, I may have psychotic symptoms such as delusions, hallucinations and disorganization of thought and behavior. Interventions directed to monitor the resident for muscle movements the resident cannot control,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2019-01-09 · tag F0578 — failed to honor advance directives / code status — pattern
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, interviews and review of facility policy for 4 of 5 residents reviewed (Resident #76, Resident #104, Resident #118, and Resident #141) for advanced directives (a written instruction, such as a living will or durable power of attorney for health care, relating to the provision of health care when the individual is incapacitated), the facility failed to review advanced directives with the resident and/or failed to ensure the physician orders reflected the resident's choice of code status and/or failed to ensure the resident's choice of advance directive was identified. The findings include: 1. Resident #76 was admitted to the facility on [DATE] with diagnoses that included discitis, kidney failure, and infections of the bone and blood. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #76 had no cognitive impairment and was independent with set up help for dressing, eating, toilet use, and personal hygiene. The resident care plan (RCP) dated 11/29/18…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-01-09 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and interviews for 1 of 2 sampled residents reviewed for hospice (Resident #54), the facility failed to honor Resident #54's right to refuse hospice services after hospice services were initiated. Resident #54's diagnoses included an autoimmune disease, encephalopathy, sepsis and dementia with behavioral disturbances. The hospital Discharge summary dated [DATE] identified Resident #54 was noncompliant with medications and had a conservator. The discharge summary further identified that Resident #54 was unwilling to receive care, had a poor prognosis and was made palliative care. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #54 was moderately cognitively impaired and required extensive assistance of two for bed mobility and transfers. The MDS further identified Resident #54 required total assistance of two for toileting, personal hygiene and ambulation in the room/corridor did not occur. The resident care plan dated 11/8/18 identified Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-01-09 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, review of facility documentation, review of facility policy, and interviews for 1 of 1 sampled resident reviewed for edema (Resident #124), the facility failed to notify the physician that the resident refused laboratory blood work testing. The findings include: Resident #124 was admitted to the facility on [DATE] with diagnoses that included schizophrenia, primary essential hypertension, and anxiety. An annual Minimum Data Set, dated [DATE] identified Resident #124 with mildly impaired cognition, independent with eating, totally dependent on staff for bed mobility, transfers, dressing, and personal hygiene. The resident care plan (RCP) dated 1/2/19 identified Resident #124 had a problem with hypertension with interventions to observe for signs and symptoms of cardiac distress, chest pain, and any changes in heart rate. A Situation, Background, Assessment, Recommendation (SBAR) assessment nursing progress note dated 1/2/19 completed by RN #2 identified Resident #124…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-01-09 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1 of 3 residents (Resident # 5) reviewed for abuse, the facility failed to identify and/or report a potential incident involving mistreatment to the State Agency. The findings include: Resident #5 was admitted to the facility on [DATE] with diagnoses that included chronic systolic and diastolic heart failure, atrial fibrillation and major depressive disorder. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #5 was cognitively intact, was independent with activities of daily living and required set up supervision only with personal care. The resident care plan dated 7/10/18 identified Resident #5's psychological well-being was at risk secondary to a diagnosis of depression and morbid obesity. Interventions included social services as needed for any concerns and psychiatric consultation as needed. A Resident Grievance Report dated 9/17/18 identified on 9/12/18 at 12:30 PM,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-01-09 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1 of 3 residents (Resident #5) reviewed for abuse, the facility failed to investigate a potential incident involving mistreatment. The findings include: Resident #5 was admitted to the facility on [DATE] with diagnoses that included chronic systolic and diastolic heart failure, atrial fibrillation and major depressive disorder. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #5 was cognitively intact, was independent with activities of daily living and required set up supervision only with personal care. The resident care plan dated 7/10/18 identified Resident #5's psychological well-being was at risk secondary to a diagnosis of depression and morbid obesity. Interventions included social services as needed for any concerns and psychiatric consultation as needed. A Resident Grievance Report dated 9/17/18 identified on 9/12/18 at 12:30 PM, Resident #5 reported he/she was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-01-09 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, review of facility documentation, review of facility policy, and interviews for 1 of 1 sampled resident reviewed for edema (Resident #124), the facility failed to follow physician orders for obtaining bloodwork and/or and for 1 of 3 sampled residents reviewed for nutrition (Resident #141), the facility failed to obtain daily weights as per physician ordered. The findings include: 1. Resident #124 was admitted to the facility on [DATE] with diagnoses that included schizophrenia, primary essential hypertension, and anxiety. An annual Minimum Data Set, dated [DATE] identified Resident #124 with moderately impaired cognition, independent with eating, totally dependent on staff for bed mobility, transfers, dressing, and personal hygiene. The resident care plan (RCP) dated 1/2/19 identified a problem with hypertension with interventions that included to observe for signs and symptoms of cardiac distress, chest pain, and any changes in heart rate. A Situation, Background,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-01-09 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, interviews and review of facility policy for 1 of 1 sampled resident reviewed for urinary catheter/urinary tract infections (Resident #118), the facility failed to provide appropriate care for a resident with a supra-pubic tube by ensuring the resident seen by the physician in accordance to the plan of care. The findings include: Resident #118's diagnoses included diabetes, quadriplegia, bipolar disorder and neurogenic bladder. The urology consultation report dated 3/26/18 directed that staff schedule Resident # 118 for a follow up visit on 3/30/18. However a review of the clinical record identified the resident was not seen on 3/30/18 but the appointment was re-scheduled for 4/13/18. However, a review of the clinical record failed to reflect the resident had been seen by urologist on 4/13/18. A quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #118 as having intact cognition and requiring extensive assistance of two for bed mobility. The MDS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-01-09 · tag F0712 — isolated
    Ensure that the resident and his/her doctor meet face-to-face at all required visits.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, interviews and review of facility policy for 7 of 53 residents reviewed for physician visits (Resident #25, Resident #51, Resident #104, Resident #130, Resident #142, Resident #292, and Resident #293), the facility failed to ensure physician visits were timely. The findings include: 1. Resident #25 was admitted to the facility on [DATE]. Review of the clinical record on 1/8/19 lacked documentation of a physician visit during 2018. 2. Resident #51 was re-admitted to the facility on [DATE]. Review of the clinical record on 1/8/19 identified Resident #51 was last seen by physician (MD) #2 on May 31, 2018 and APRN #1 on 1/4/19. The clinical record lacked documentation of physician/APRN visits from 5/31/18 to 1/4/19. 3. Resident #104 was re-admitted to the facility on [DATE]. Review of the clinical record on 1/8/19 identified Resident #104 was last seen by MD #2 on 8/16/18 and APRN #1 on 1/7/19. The clinical record lacked documation for physician/APRN visits from 8/16/18 to 1/7/19. 4.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-01-09 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, interviews and review of facility documentation for 1 of 1 sampled resident reviewed for death (Resident #142), the facility failed to ensure a complete and/or accurate clinical record. The findings include: Resident #142 was admitted on [DATE] with diagnoses that included diabetes, major depressive disorder, suicidal ideation, cocaine abuse, traumatic brain injury, weakness, acquired absence of left leg below knee, and bipolar disorder. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #142 had moderate cognitive impairment, required limited assistance for transfers, toilet use and personal hygiene and was independent in eating. The most recent signed physician order renewals dated [DATE] directed full code. The resident care plan dated [DATE] identified Resident #142's code status was full code. A nurses note dated [DATE] at 8:23 AM identified Resident #142 was found unresponsive at 6:50 AM, backboard placed in position,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2024-10-29 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations during the kitchen tour, review of facility policy and interviews, the facility failed to ensure food items were appropriately labeled and dated when opened or stored and removed once expired. The findings include: Observations during a tour of the kitchen on 10/21/24 at 9:51 AM identified the following: 5 brown bags identified in the walk-in refrigerator, with no identifiable information, dates or resident names. Interview on 10/21/24 at 9:55 AM with the Food Service Director (FSD), indicated the brown bags were lunches prepared the evening before or early morning for dialysis resident's and should be labeled and dated and include each resident's name. Observations during a tour of the kitchen on 10/22/24 at 11:32 AM identified the following: 4 large bins, two containing white rice, one dated 10/3, and one without a date. One bin with powdered thickener for liquids, dated 8/11/24, and the remaining bin with a white powder (flour) was without a label or date. Interview on 10/22/24 at 11:36 AM with the FSD identified, all the bins should be labeled once opened…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2019-01-09 · tag F0636 — pattern
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for one of two residents reviewed for dialysis (R #542), the facility failed to ensure an MDS assessment was completed for a resident entry and/or the facility failed to ensure an MDS assessment was completed for a resident discharge. The finding includes: Resident #542 had diagnoses that included in part, end stage renal dialysis and major depression. The Resident Care Plan (RCP) dated 10/27/17 identified frequent hospitalizations with an intervention to observe for changes. The discharge MDS assessment dated [DATE] identified that R #542 had moderately impaired cognition and was independent with personal hygiene. Review of hospital admission history and physical dated 1/11/18 identified R #542 was admitted to the hospital on [DATE]. Review of hospital discharge report identified R #542 was discharged from the hospital on 1/14/18, back to the facility. Review of the clinical record and facility documentation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$58,994 in federal fines across 1 penalty.

  • $58,994 — penalty dated 2025-04-14

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to ICARE HEALTH NETWORK — 12 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.8-0.8 vs chain
Health inspection 2 of 52.7-0.7 vs chain
Staffing 3 of 53.0≈ chain avg
Quality measures 4 of 53.7+0.3 vs chain
The other 11 homes this chain runs (chain average 2.8★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
GLOBAL WORLD INVESTORSOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST10%since 04/01/1999
PREMIER FIRST INVESTORS, LLLPOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST10%since 04/01/1999
KRAUSZ, HERSCHIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST21%since 04/01/1999
SALAZAR, V. ROBERTIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST31%since 04/01/1999
SEBBAG, DAVIDIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST21%since 04/01/1999
WRIGHT, CHRISTOPHERIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL5%since 04/01/1999

CMS files one row per role, so the 7 rows in the source record cover these 6 parties — each is shown once here with every role it holds. Nothing is omitted.

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$15.5M
Net patient revenuemost recent cost report
-6.0%
Operating marginrevenue minus expenses
$906K
Related-party expense6% of expenses
Who pays — share of resident-days
Medicaid 97%Medicare 1%Other / private 1%

About 97% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $906K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$373per resident / day
operating cost
$11,344per month
≈ monthly operating cost
$352per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CT

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Connecticut Medicaid page.

Typical monthly cost in Connecticut
$15,208/mo
Nursing home (semi-private)
$16,729/mo
Nursing home (private)
$9,118/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 075268. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-10-29, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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