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Delaware Bay Rehabilitation And Healthcare Center

110 W. North Street, Georgetown, DE 19947 · For profit - Limited Liability company · 139 certified beds · (302) 856-4574 Medicare & Medicaid certified

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Abuse-prevention, restraint, or reporting citation — no harm found (F0609) — cited Aug 2024Behavioral-health or dementia-care citations — no harm found (F0740, F0758)1 immediate-jeopardy citation1 immediate-jeopardy citation CMS recorded as corrected before the inspection ended (past non-compliance)$62,618 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (38) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $62,618 in federal fines (most recent 2024-08-09)
  • its independent health-inspection rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 3 of 5

Location & what’s nearby

Urgent care / clinic
20653 DuPont Boulevard, Suite 1
Pharmacy
2 College Park Ln · (302) 854-5200 · Call to confirm hours
Grocery
122 N Race St · (302) 858-4011 · Call to confirm hours
Park
Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased16.1%12.7%15.4%typical
Long-stay residents who lose too much weight7.7%5.4%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%0.4%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection1.4%2.1%2.0%better
Long-stay residents with depressive symptoms2.5%10.3%6.5%better
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury4.3%3.2%3.3%worse
Long-stay residents whose ability to walk worsened15.7%13.6%16.1%typical
Long-stay residents on antianxiety or hypnotic medication25.8%21.8%18.9%worse
Long-stay residents given the seasonal flu vaccine95.1%97.4%95.3%typical
Long-stay residents with pressure ulcers3.4%3.5%4.7%better
Long-stay residents with worsening bladder/bowel control19.9%20.2%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table12.5%10.7%17.1%better
Short-stay residents who newly got an antipsychotic medication2.5%1.0%1.4%worse
Short-stay residents given the seasonal flu vaccine74.0%83.1%79.4%typical
Short-stay residents rehospitalized after admission25.8%23.3%22.6%worse
Short-stay residents with an outpatient ER visit13.9%11.6%12.0%worse
Long-stay hospitalizations per 1,000 resident days1.661.811.67typical
Long-stay outpatient ER visits per 1,000 resident days1.331.401.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

54.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 232 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

54.2%U.S. median 51.5%
Got home and stayed home
13.2%U.S. median 10.7%
Went back to hospital
52.6%U.S. median 56.6%
Met the expected recovery
0.35U.S. median 0.31
Therapy hours / resident / day
0.17hours / resident / day
Physical therapy
0.14hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Met the expected recovery: 52.6% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 116 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.35 therapist hours per resident per day in 2026Q1 — more than 60% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 29% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF54.2%CMS range 48.2–60.451.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF13.2%CMS range 10.0–16.310.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge52.6%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge39.7%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge41.4%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified99.4%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge98.8%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.6%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened5.1%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization9.2%CMS range 6.5–12.37.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.931.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.57
RN hours/ resident / day
1.12
LPN hours/ resident / day
2.32
Aide hours/ resident / day
4.00
Total nurse hours/ resident / day
0.34
RN hoursweekends
49.3%
Total nursing turnover
64.0%
RN turnover

How full it usually is: this home is certified for 139 beds and averages 115.7 residents a day — about 83% occupied, or roughly 23 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.00 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.57 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.32 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.50 hrs/resident/day on weekends vs 4.20 on weekdays — 17% thinner on weekends. RN hours go from 0.66 to 0.34 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 49% is about the same as the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

7
deficiencies at the latest standard inspection (2025-07-31)
15
at the previous standard inspection (2024-08-09)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

38 citations, most serious first. The 14 most serious are shown; the remaining 24 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2025-07-31 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, it was determined that for two (R129 and R123) out of two residents reviewed for a change in condition, the facility failed to ensure residents were free from experiencing a significant medication error. For R129, staff administered another resident's medication resulting in the need for emergency medical intervention of Narcan for opioid overdose and transport to hospital for further medical intervention. The facility's failure placed R129 at risk for a serious adverse outcome including anaphylaxis, depressed respiratory status, and even death related to administration of a significant medication in error. Due to this failure an Immediate Jeopardy was called on 7/19/25 at 9:55 AM. Based on the facility's evidence at the time of the survey, the deficiency as determined to be past non-compliance as of 7/20/25 at 11:59 PM. For R123, staff administered insulin for a blood glucose outside of parameters, resulting in interventions related to critically low blood sugar. The facility's error caused hypoglycemia and placed R123 at risk for a serious…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Past Non-Compliance
  • Immediate jeopardy · Jcited before2024-08-09 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure for four (R13, R88, R108 and R165) residents of seven reviewed were free from a significant medication error when staff failed to administer insulin. Additionally, staff failed to conduct finger stick blood sugar monitoring, some of which included sliding scale insulin coverage based on the results. The facility's failure placed the residents at risk for a serious adverse outcome, hypogycemia and hyperglycemia. Due to this failure an Immedicate Jeopardy (IJ) was called on 8/2/24 at 1:40 PM. The IJ waws abated on 8/6/24 at 3:05 PM. Findings include: The manufacturer's instructions documented that Basaglar is a long-acting insulin used to control high blood sugar in adults with Type 1 or Type 2 diabetes. The manufacturer's instructions documented that Insulin Lispro Injection are fast-acting insulins used to control high blood sugar in adults . with diabetes. The manufacturer's instructions documented that NovoLog® is a man-made insulin used to control high blood sugar in adults and children with diabetes mellitus. 1.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-10-22 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, it was determined that for one (R1) out of three (3) residents reviewed for pressure ulcer (PU), the facility failed to ensure that R1 received the necessary treatment and services, consistent with professional standards of practice, to prevent pressure ulcers (PU's) from developing. R1 had an avoidable unstageable PU develop on bilateral buttocks at the facility causing harm to the resident. Findings include: Cross refer F692 Review of R1's clinical record revealed: 8/25/25 - A progress note from the hospital documented that R1 had a stage II pressure ulcer to the sacrum measuring 4.5 cm L x 0.5 cm W. A wound photograph provided from hospital revealed R1's sacrum open, pink in color, matching the measurements. Additionally, a smaller open area noted approximately 2 cm L and 0.5 cm W, location distally, pink in color, and intact edges. 9/2/25 - R1 was admitted to the facility. 9/2/25 8:07 PM - A Braden scale assessment was completed for R1 with a score of 18 indicating moderate risk of skin breakdown. 9/2/25 8:13 PM - An admission skin check…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-10-22 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, it was determined that for one (R1) out of one resident reviewed for hydration, the facility failed to ensure that R1 was offered sufficient fluids to maintain proper hydration. This failure resulted in harm when R1 was transferred to the hospital on 9/25/25 with a diagnosis of metabolic acidosis, hypokalemia and AKI (acute kidney injury) and elevated lab values indicative of dehydration. Findings include:Cross refer F686The BUN (blood urea nitrogen) lab measures the amount of urea nitrogen in the blood. The BUN is directly related to the metabolic function of the liver and the excretory function of the kidney . BUN levels also may vary according to the state of hydration, with increased levels seen in dehydration and decreased levels seen in overhydration. Mosby's Diagnostic and Laboratory Test Reference 2023.Review of R1's clinical record revealed:9/2/25 - R1 was admitted to the facility.9/2/25 - A physician's order was written for lisinopril hydrochlorothiazide 20 mg - 12.5 mg one tablet by mouth twice a day for hypertension. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-07-31 · tag F0908 — failed to keep essential equipment working — pattern
    Keep all essential equipment working safely.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview it was determined that the facility failed to ensure that essential kitchen equipment is maintained in safe operating condition. 1. 7/22/25 10:25 AM - During a tour of the kitchen, the sanitizing solution in 2 out of 2 red sanitizer buckets was tested for chemical concentration by E16 (Dietary Supervisor). The chemical concentration level was too low and did not register at the appropriate sanitizing level (400 ppm) on the test strip.The ineffective level of sanitizer in the bucket was confirmed by E16.7/22/25 - 10:32 AM - The sanitizing solution was tested by E16 at the source where it leaves the container, mixes with water, and flows into the three compartment sink. The chemical concentration level tested below 200ppm on the test strip, which is too low to provide appropriate sanitization for food safety.The ineffective level of sanitizer at the three compartment sink was confirmed by E16.7/30/25 3:00 PM - Findings were reviewed with E1 (NHA), E2 (DON), and E3 (ADON) during the exit conference.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-31 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, it was determined that for two (R31 and R10) out of two residents reviewed for PASRR the facility failed to ensure that a new referral for PASRR was completed upon a new mental health diagnosis and start of new psychotropic medications Findings include: The facility policy regarding PASRR undated, indicated The social services director shall be responsible for keeping track of each resident PASRR screening status, and referring to the appropriate authority . any resident who exhibits newly evident or possible serious mental disorder, intellectual disability, or a related condition will be referred promptly to the state mental health or intellectual disability authority for a level II resident review. Examples include a resident who exhibits behavioral, psychiatric, or mood related symptoms suggesting the presence of a mental disorder. 1. Review of R31's clinical record revealed: 12/26/23 - A PASRR level I screening was completed for R31 that documented a diagnosis of dementia/neurocognitive disorder and use of anxiety medication. 1/18/24 - R31…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-31 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review it was determined that for one (R3) out of twenty eight residents reviewed the facility failed to develop a care plan to address an identified need. Findings include:Review of R3's clinical record revealed: 5/7/25 - R3 was admitted to hospice. 5/26/25 - A significant change MDS assessment documented that R3 had a poor prognosis and was receiving the specialized service of hospice. 7/23/25 - R3's care plan for ADL's was reviewed. The care plan focus documented that on 5/21/25 a significant change MDS was opened due to R3 signing with hospice. Review of R3's care plans lacked development of a care plan for hospice that included individualized objectives, goals, and timeframes to meet R3's needs. 7/28/25 1:13 PM - During an interview E2 (DON) confirmed the findings. 7/30/25 3:00 PM - Findings were reviewed with E1 (NHA), E2 (DON), and E3 (ADON) during the exit conference.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-31 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Number of residents sampled: Number of residents cited: Based on observation, interview and record review, it was determined that for one (R74) out of one resident reviewed for positioning, the facility failed to turn and reposition the resident and promote the healing of a pressure ulcer in accordance with professional standards of practice to prevent skin breakdown. Findings include: Review of R74's record revealed: 7/7/23 - R74 Was admitted to facility with diagnoses including cerebral Infarct, hemiplegia, muscle wasting, and contractures8/27/24 - R74's Braden Scale for pressure ulcer risk documented a score of 14 (moderate risk). 5/28/25 - An annual MDS documented R74 as dependent for turning and repositioning. 7/09/25 - R74's A care plan documented that R74 received turning and repositioning at least every two hours and as needed.7/23/25 - An observation of R74 position in the bed on right side at 9:09 AM, 10:00 AM, 11:00 AM, 12:30 PM, and 1:07 PM.7/23/25 1:19 PM - During an interview with E8 (CNA), she stated that when she does total care for a dependent resident, she will…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-31 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, it was determined that for two (R98 and R18) out of four residents reviewed for respiratory care, the facility failed to ensure the oxygen tubing and humidifier bottle were changed weekly for R18. Also, R98's BiPAP equipment was not stored in a protective plastic bag. Findings include: Review of the facility's policy and procedure titled Oxygen Administration, dated 10/1/24, documented .Keep delivery devices covered in plastic bag when not in use. 1. Review of R98's clinical record revealed: 12/19/24 – R98 was readmitted to the facility. 7/23/25 – A care plan documented R98 as receiving oxygen therapy related to COPD, respiratory failure, obesity and hypoventilation. R98 has a BiPAP for OSA (obstructive sleep apnea). 7/14/25 – An annual MDS documented R98 as using oxygen and a non-invasive mechanical ventilator such as a BiPAP. 7/16/25 - A physician order for R98 documented to encourage and apply BiPAP every night at bedtime. The resident needs encouragement to use BiPAP. Ensure that the humidifier chamber is filled with sterile…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-31 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview it was determined that for two (R109 and R97) out of twenty eight residents reviewed the facility failed to ensure practices to prevent infection were followed. Findings include:Review of the CDC's Clinical Safety: Hand Hygiene for Healthcare Workers indicated, Protect yourself and your patients from deadly germs by cleaning your hands. https://www.cdc.gov/clean-hands/hcp/clinical-safety. Review of the Nursing Skills checklist for oral medication administration indicated, Multi-dose containers: When removing tablets or capsules from a multi-dose bottle, pour the necessary number into the bottle cap and then place the tablets or capsules in a medication cup. Cut scored tablets, if necessary, to obtain the proper dosage. If it is necessary to touch the tablets, wear gloves. https://wtcs.pressbooks.pub/nursingskills/chapter/15-4-checklist-for-oral-medication-administration. 1. 7/22/25 9:06 AM - During an observation of medication administration E18 (LPN) was observed giving medications to R111, then exiting the room without performing hand hygiene.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-09 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, it was determined that for eight (R3, R71, R99, R106, R366, R98, R14 and R47) out of twenty-three residents reviewed for assessments, the facility failed to provide services that meet professional standards of quality by having Licensed Practical Nurses (LPN) complete admission assessments and admission progress notes. Findings include: Delaware State Board of Nursing - RN, LPN and NA/UAP Duties 2024 . admission Assessments * - RN .* = Once a care plan is established, the LPN may do assessments . 1. Review of R3's clinical record revealed: 1/5/24 - R3 was admitted to the facility. A review of R3's clinical record revealed the following 1/6/24 facility admission forms generated by E14 (LPN): Demographics/Orientation to facility, ADLs, Skin Integrity, Oral/Nutrition, Neurological, Respiratory, Cardiovascular, Gastrointestinal, Reproductive, Bladder/Bowel, Sleep, Pain, Mobility/Safety, and Sensory evaluations. 7/1/24 - R3 was re-admitted to the facility after a hospitalization. A review of R3's clinical record revealed the following 7/1/24 facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-09 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — pattern
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review it was determined that for four (R47, R55, R61 and R100) out of five residents reviewed for bowel and bladder, the facility failed to provide services to restore bladder continence. Findings include: 1. Review of R47's clinical record revealed: 6/19/18 - R47 was admitted to the facility. 2/6/24 - A review of a quarterly MDS assessment revealed that R47 is always incontinent of bladder and frequently incontinent of bowel. No toileting program was indicated. 2/2024 - A review of the February CNA task flow sheet revealed that R47 was incontinent of bowel nine out of ninety opportunities. 3/2024 - A review of the March CNA task flow sheet revealed that R47 was incontinent of bowel two out of ninety opportunities. 4/2024 - A review of the March CNA task flow sheet revealed that R47 was incontinent of bowel seven out of ninety opportunities. 5/1/24 - A review of a quarterly MDS assessment revealed that R47 was always incontient of bladder and always incontinent of bowel. No toileting program was indicated. 8/6/24 12:16 PM - An interview…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-09 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review and interview, it was determined that for four (R14, R90, R100, R47 and R366) out of five residents reviewed for unnecessary psychotropic medications, for R14, the physician failed to ensure that that an appropriate diagnosis was reflected in the resident's chart while antipsychotic medications were being administered. For two residents (R90 and R100), the facility failed to limit an as needed (PRN) psychotropic medication to 14 days. For R366, the facility failed to ensure adequate monitoring (AIMS assessments) and adequate indication for quetiapine (Cross refer to 645). Findings include: 1. Review of R14's clinical record reevealed: 7/9/24 - R14 was admitted to the facility. 7/8/24 - A Preadmission screening and Resident Review (PASARR) Level 1 was completed and revealed that R14 has a diagnosis of generalized anxiety disorder for which Seroquel (Quetiapine Fumarate) is prescribed. 7/9/24 - Discharge Instructions from R14's previous rehabilitation center revealed that R14 was prescribed Seroquel for generalized anxiety disorder. 7/9/24 - An order…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-09 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interview, it was determined that the facility failed to ensure the dietician approved menus are followed to meet the nutritional needs of the residents and for two (R49 and R97) out of ten sampled residents, the facility failed to ensure that residents received the selected food from the menu. Findings include: 7/30/24 11:20 AM - During a tour of the kitchen, the posted menu indicated that the lunch option for that Tuesday was ravioli, green beans, and mashed potatoes with gravy. Review of the facility submitted menu for the week of July 28th through August 3rd indicated that the planned lunch for July 30 was baked beef patty, green beans, mashed potatoes and gravy. An interview with E6 (Dietary Director) revealed that the ravioli was a substitution for the baked beef patty listed on the original menu. 8/7/24 10:23 AM - An interview with E7 (Dietician) revealed the substitution of ravioli on July 30, 2024 was not brought to the attention of the dietician for approval as an adequate substitute as part of that meal. 2. 7/31/24 9:18 AM - A random observation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
Show the remaining 24 citations
  • Potential for harm · Ecited before2024-08-09 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interviews, the facility failed to establish and maintain an infection prevention and control program designed to provide a safe and sanitary environment. It was determined that for two (R101, R165) out of twenty-one residents for infection control, the facility failed to initiate enhanced barrier precautions on residents with MDRO colonization. The facility 's IPCP surveillance program failed to meet national standards and was lacking in process surveillance of staff practices. Findings include: Cross refer F881 and F842. Facility's Infection Surveillance Policy . Procedure: . 2. Identify individual cases and trends of significant infections to intervene and prevent the spread to other residents and staff 5. When infection or colonization with epidemiologically important organisms is suspected, culture may be sent, if appropriate, to a laboratory for identification or confirmation . 9. The Attending physician will determine the treatment plan for the resident . 10. If transmission-based precautions or other preventative measures are implemented to slow or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-09 · tag F0881 — failed to use antibiotics responsibly — pattern
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, it was determined that for four (R71, R101, R165, R368) out of twenty-one residents reviewed for infection control, the facility failed to implement an antibiotic stewardship program that monitored the final result of cultures to ensure antibiotics were utilized for the correct indication and duration. Findings include: McGeer Criteria for Infection Surveillance: Syndrome - UTI without indwelling catheter Criteria- Must fulfill both 1 and 2. 1. At least one of the following sign or symptom: -Acute dysuria (pain on urination) or pain, swelling or tenderness of testes, epididymis or prostate -Fever or leukocytosis (elevated white blood cell count), and greater than 1 of the following: --acute costovertebral angle pain or tenderness --suprapubic pain --gross hematuria --new or marked increased in incontinence --new or marked increase in urgency --new or marked increase in frequency -If no fever or leukocytosis, then greater than 2 of the following: --suprapubic pain --gross hematuria --new or marked increased in incontinence --new or marked…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-09 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, it was determined that for one (R27) out of twenty-eight (28) residents reviewed for dignity, the facility failed to promote dignity. Based on a review of the facility's evidence to correct the non-compliance and the facility's substantial compliance at the time of the current survey, the deficiency was determined to be past non-compliance as of 12/14/23. Findings include: The facility policy titled Resident Dignity, last updated 10/2020, indicated that . Residents shall always be treated with dignity and respect . means the resident will be assisted in maintaining and enhancing his or her self-esteem and self-worth . Staff shall promote, maintain, and protect resident privacy . The facility policy titled Cell Phones, last updated 4/2020, indicated that . At no time is it considered courteous or professional to use your cell phone while you are in the department providing care and/or services to the residents in the facility . A review of R27's clinical record revealed: 7/4/15 - R27 was admitted to the facility with diagnoses…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-09 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, it was determined that for one (R90) out of fourteen (14) sampled residents reviewed for abuse, it was determined that the facility failed to immediately report an injury of unknown source. Findings include: A review of R90's clinical record revealed: 3/8/23 - R90 was admitted to the facility with diagnoses including but not limited to Alzheimer's disease. 6/8/24 11:57 AM - A nursing note documented by E17 (LPN) stated that R90 had a large bruise on the left inner bicep with measurements of 8.5 cm x 6.4 cm, resident is complaining of pain from the area. The note documented the supervisor was notified and the bruise documented in the doctor's book. 6/8/24 10:55 PM - A nursing note documented by E18 (RN former employee) stated that around 7:45 PM the area on R90's left bicep was larger and tight and R90 was guarding her arm. R90 was sent to the emergency room around 8:15 PM. Around 10:40 PM, the emergency room reported R90 had a broken right upper arm. The nursing note documented that a report was given to the DON and the oncoming supervisor.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-09 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, it was determined that for two (R37 and R47) out of four residents reviewed for PASARR, the facility failed to ensure that a referral for a PASARR screening was completed. Findings include: 1. Review of R37's clinical record revealed: 2/24/17 - A PASARR level I was completed for R37 and determined that no further evaluation was needed. 3/1/17 - R37 was admitted to the facility. 7/30/18 - R37 was diagnosed with the following diagnoses: delusional disorder, bipolar disorder, and hallucinations. 3/23/23 - R37 was diagnosed with the following diagnoses: generalized anxiety disorder and dementia with psychotic disturbance. 5/8/24 - An annual MDS assessment revealed that R37 had the following diagnoses: anxiety disorder, depression, manic depression, and psychotic disorder. 8/05/24 12:39 PM - An interview with E8 (SW) revealed that that there was no evidence a level II was submitted when there was evidence of a serious mental disorder. 2. Review of R47's clinical record revealed: 5/16/18 - A PASARR level 1.5 was completed for R47 and indicated R47 has…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-09 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, it was determined that for two (R104 and R366) of four sampled residents reviewed for Preadmission Screening and Resident Review (PASARR) Level I, the facility failed to have a currently dated PASARR Screening. Findings include: 1. Review of R104's clinical record revealed: [DATE] - A level I convalescence categorical admission was submitted for R104 and approved for sixty days. [DATE] - R104 was admitted to the facility with the following diagnoses: paranoid schizophrenia and intellectual disability. [DATE] - A review of a level I PASARR submitted to the state PASARR authority lacked evidence of R104's current diagnoses and services provided. [DATE] - R104's concalescence categorical admission PASARR expired. [DATE] 1:07 PM - An interview with E8 (SW) confirmed that the PASARR I submitted did not reflect R104's current condition. E8 confirmed that it lacked current diagnoses and services provided. 2. Review of R366's clinical record revealed: Cross refer to F758. [DATE] -…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-09 · tag F0661 — isolated
    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, it was determined that for one (R113) out of one resident reviewed for discharge, the facility failed to ensure that R113 had a discharge summary that included a reaccounting of her stay and a review of her pre-discharge medications. Findings include: 4/14/24 - R113 was admitted to the facility with diagnosis, including but not limited to, broken left arm. 4/26/24 10:12 AM - R113's discharge conference note documented it was attended by E8 (SW), R113 and her two sons. 5/2/24 10:39 AM - E21 (LPN) completed R113's nursing discharge plan of care instructions. 5/2/24 - R113 was discharged from the facility in the company of her son. 8/1/24 12:11 PM - A review of R113's clinical record revealed two progress notes from the providers dated 4/15/24 and 4/16/24. The surveyor was not able to find evidence of R113's discharge summary in the EMR (electronic medical record). It should be noted that the two provider notes dated 4/15/24 and 4/16/24 (within the first week of R113's admission) are the only provider notes in R113's EMR for her 19 day stay at the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-09 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, it was determined that for one (R37) out of five residents reviewed for ADL's, the facility failed to ensure that residents who are unable to carry out ADL's received the necessary services to maintain good grooming. Findings include: Review of R37's clinical record revealed: 3/1/17 - R37 was admitted to the facility. 5/8/24 - A review of an annual MDS assessment revealed that R37 is dependent for showering and bathing self. June 2024 - A review of the CNA task flow sheet revealed that R37 received thirty two bed baths out of sixty opportunities. July 2024 - A review of the CNA task flow sheet revealed that R37 received twenty nine bed baths out of sixty opportunities. 7/30/24 9:55 AM - An observation revealed that R37 had long nails and a black debris noted underneath. 8/1/24 10:34 AM - An observation revealed that R37 had long nails and a black debris noted underneath. 8/2/24 11:36 AM - An observation revealed that R37 had long nails and a black debris noted underneath. 8/7/24 11:55 AM - An interview, E11 (CNA) confirmed that nail…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-09 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, it was determined that for one (R366) out of nine residents reviewed for nutrition, the facility failed to recognize and address R366's significant weight loss. Findings include: Cross refer to F711. 7/12/24 - R366 was admitted to the facility with diagnoses including, but not limited to, enterocolitis due to c-diff infection and protein-calorie malnutrition. 7/12/24 10:43 PM - R366's weight was documented in the EMR as 182.5 pounds. 7/12/24 - E12 (MD) ordered in R366's EMR, Regular diet, mechanical soft with ground meats texture. 7/12/24 - E12 ordered in R366's EMR, Weight - daily one time a day. 7/15/24 9:47 PM - E13 (PA) documented in R366's progress notes, . Vital signs: weight 181.2 lbs (pounds) . Patient also does receive TPN (total parental nutrition) due to poor nutritional intake. Diagnosis, Assessment and Plan: Unspecified severe protein-calorie malnutrition - present on admission, Nutrition consult . 7/15/24 - E13 (PA) ordered in R366's EMR, Boost one time a day…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-09 · tag F0711 — isolated
    Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, it was determined that for one (R366) out of twenty-three residents reviewed for physician visits, the facility failed to ensure the physician visits included evaluation of R366's condition and total program of care to address R366's significant weight loss. Findings include: Cross refer to F692. 7/12/24 - R366 was admitted to the facility with diagnoses including, but not limited to, enterocolitis due to c-diff infection, S/P abdominal surgery with wound vac (wound management system) in place on his abdominal incision wound and protein-calorie malnutrition. 7/12/24 10:43 PM - R366's weight was documented in the EMR by E20 (LPN) as 182.5 pounds. 7/15/24 9:47 PM - E13 (PA) documented in R366's progress notes, . Vital signs: weight 181.2 lbs . Patient also does receive TPN (total parental nutrition) due to poor nutritional intake. Diagnosis, Assessment and Plan: Unspecified severe protein-calorie malnutrition - present on admission, Nutrition consult . 7/15/24 11:35 AM - R366's lab work documented an albumin level of 2.9 g/dl, with a normal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-09 · tag F0740 — failed to provide behavioral / mental-health care — isolated
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, it was determined, for one (R3) out of two sampled residents, with mood and behavioral issues, the facility failed to provide the necessary behavioral health services to attain the highest practicable mental and psychological well-being. Findings include: Review of R170's clinical record revealed: 4/3/24 - R170 was admitted to the facility. 4/10/24 - An incident report was submitted to the state agency regarding an allegation of sexual abuse by R170. 4/10/24 1:00 PM - R170 was placed on fifteen minute checks by staff. 4/10/24 5:22 PM - A review of the physician's orders revealed that R170 was placed on alert charting to monitor for inappropriate touching of others to start at 11:00 PM. 8/8/24 9:19 AM - An interview with E19 (CNA) confirmed that E19 wrote a witness statement that stated she had witnessed R170 inappropriately touching staff on 4/7/24. E19 confirmed that the behaviors were reported to a supervisor. Facility documentation lacked evidence of R170's inappropriate behavior's were reported to the facility. 8/8/24 9:22 AM -…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-09 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, it was determined that for two (R102 and R366) out of five residents sampled for medication review, the facility failed to ensure that the residents were free from unnecessary meds. Findings include: 1. Review of R102's clinical record revealed: 2/22/24 - R102 was admitted to the facility under hospice care. 5/13/24 - A review of the physician's orders for R102 revealed an order for Haldol (antipsychotic medication) 2mg give one tablet two times a day for nausea and vomitting, hospice. The order was entered by E13 (PA) and approved by E12 (MD). 6/21/24 - A review of the physician's orders for R102 revealed an order for Haldol (antipsychotic medication) 5mg give one tablet at bedtime for agitation. 7/30/24 10:35 AM - An interview with FM1 (Son) revealed that R102 was always sleeping when FM1 comes to the facility to visit. FM1 stated he had spoken to the Unit Manager to express his concerns regarding R102's change in status. 8/1/24 12:00 PM - An interview with E26 (CNA) confirmed that R102 was sleeping more often in the dayroom and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-09 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, it was determined that the facility failed to ensure food was stored, prepared, and served in a manner that prevents food borne illness to the residents. Findings include: 7/30/24 8:58 AM - During the initial tour of the kitchen, there was food and other small bits of debris on the floor near the walk-in refrigerator and adjacent to the back of the tray line. 7/30/24 9:34 AM - During a tour of the kitchen, frozen hot dogs in a pan were being thawed in a sink under warm running water. Acceptable methods for thawing frozen food under running water require the water to be cold. 7/30/24 10:05 AM - During a tour of the kitchen, several food items including, cake slices, leftover cooked meat, and corn kernels in the walk-in refrigerator were missing the date label. 7/30/24 10:58 AM - Observation of the walk-in refrigerator revealed the storage shelves were rusted in numerous areas. 7/30/24 11:05 AM - During a tour of the kitchen, the surveyor observed E6 (Dietary Director) test the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-09 · tag F0908 — failed to keep essential equipment working — isolated
    Keep all essential equipment working safely.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview it was determined that the facility failed to ensure that essential kitchen equipment is maintained in safe operating condition. Findings include: 7/30/24 11:11 AM - An observation of the walk-in freezer revealed significant ice build-up on a damaged protective grate covering the freezer fans. 8/9/24 11:33 AM - Findings were reviewed with E1 (NHA), E2 (ADON), E3 (QA RN) and E4 (MDS LPN) during the exit conference.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-06-06 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, it was determined that the facility failed to ensure safe sanitary storage of food, protect the quality of food, and maintain consistent food temperature logs. Findings include: 5/30/23 9:16 AM - During the initial tour of the kitchen a sticky residue was observed on the floors in the kitchen and the dry storage room. Crumbs and other food debris were observed on the floors in the dry storage room and the walk-in refrigerator. 5/30/23 9:18 AM - During a review of the food temperature logs, the Surveyor observed the facility kitchen records had no food temperatures recorded for five-hundred forty six (546) meals out of five-hundred forty six (546) meals sampled. Temperatures of cooked foods and cold ready to eat foods were not being consistently recorded prior to being served. Fish, meat, and poultry must be heated to an appropriate specific temperature depending on the type of food and the method used to prepare it. Vegetables must be heated to one hundred thirty-five (135) degrees Fahrenheit (F) and cold ready to eat foods must be held below…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-06 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, it was determined that for two (R51 and R455) out of three residents reviewed for dignity, the facility failed to promote dignity. Findings include: The facility policy on dignity, last updated 10/2020, indicated that staff shall speak respectfully to residents at all times . Staff shall promote dignity and assist residents as needed by: helping the resident to keep urinary catheter bags covered. 1. 3/16/22 - R455 was admitted to the facility with multiple diagnoses including dementia, anxiety and psychotic disturbance. R455's care plan for behavior problems related to agitation, last updated 10/14/22, included the intervention for staff to avoid a power struggle, avoid arguing with resident, as it will worsen agitation, always avoid confrontation. Do not attempt reason or logic. 12/12/22 - A complaint was submitted by the facility to the State Agency, that alleged Day-shift nurse was verbally inappropriate with resident. Review of facility documentation related to the above complaint revealed a written statement dated 12/12/22…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-06 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, it was determined that for two (R3 and R81) out of two sampled residents reviewed for hospitalization, the facility failed to provide written notice to the resident and/or the resident's representative of the resident's transfer. Findings include: 1. Review of R3's clinical record revealed: 12/8/21 - R3 was admitted to the facility. 12/31/22 - R3 was transferred emergently to the hospital. The facility lacked evidence that written notice was given to the resident or resident representative for R3. 6/5/23 12:17 PM - During an interview, E1 (NHA) confirmed that written notice was not provided. 2. Review of R81's clinical record revealed: 6/14/22 - R81 was admitted to the facility. 5/20/23 - R81 was transferred emergently to the hospital. The facility lacked evidence to indicate that a written notice was given to the resident or resident representative for R81. 6/1/23 2:32 PM - During an interview, E1 and E16 (Clinical Liaison) confirmed the written notice was not provided. 6/6/23 1:30 PM - Findings were reviewed with E1 and E2 (DON) during the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-06 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, it was determined that for one (R5) out of twenty residents reviewed for care plans, the facility failed to update or revise R5's care plan to include refusal of care. Findings include: Review of R5's clinical record revealed: Cross Refer to F677 9/4/10 - R5 was admitted to the facility. 4/13/23 - A review of R5's MDS assessments lacked evidence of refusals of care. Review of R5's TAR revealed that nail trim was signed off that it was completed every month on the 12th day on the 7:00 PM to 7:00 AM shift. An observation of R5's toenails on 5/30/23 and 6/1/23 revealed that nails were unkept. 6/02/23 10:09 AM - During an interview, E12 (CNA) and E13 (CNA) confirmed that R5 frequently refused care and only certain staff can complete care based on her refusals. E12 and E13 were unable to vocalize interventions related to R5's care plan. 6/2/23 10:20 AM - An interview with E22 (LPN) confirmed that R5 refuses care and her care plan does not reflect interventions personalized to refusals. 6/6/23 1:30 PM - These findings were reviewed during the exit…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-06 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, it was determined that for one (R5) out of seven residents reviewed for ADL's, the facility failed to provide nail care for dependent residents. Findings include: Review of R5's clinical record revealed: Cross Refer to F656 9/4/10 - R5 was admitted to the facility. 4/13/23 - A review of R5's MDS assessment revealed that R5 was an extensive assist for ADLs. 5/30/23 10:46 AM - An observation of R5's toenails revealed nails were yellow in color, thick and nails were protruding over the tips of the toes. 6/1/23 10:00 AM - An observation of R5's toenails remained the same from above. A review of R5's TAR revealed that nail care was signed off that it was completed every month on the 12th day on the 7:00 PM to 7:00 AM shift. A review of R5's nursing notes revealed no evidence of refusals related to nail care. 6/2/23 10:09 AM - During an interview, E12 (CNA) and E13 (CNA) confirmed that R5 frequently refused care and only certain staff can complete care based on her refusals. E13 stated she will try to cut R5's toenails today and also revealed that R5…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-06 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, it was determined that for one (R355) of three residents reviewed for ADL care for dependent residents, the facility failed to consistently apply the lymphedema pumps, as prescribed for R355. Findings include: Review of R355's clinical record revealed: R355 was admitted to the facility on [DATE]. 2/8/23 - A quarterly MDS assessment reflected that R355 required extensive assistance with personal hygiene and was dependent on staff for it. Review of R355's TAR for March 2023 revealed an order to apply lymphedema pumps to bilateral legs BID . There were 17 missed opportunities out of 62 possible opportunities for the pumps to be applied. 6/6/23 10:29 AM - During an interview with E3 (ADON) regarding the missed opportunities for application of R355's lymphedema pumps, E3 confirmed that if there was no corresponding nurse's note under progress notes, which there were not, and the treatment was not signed off by a Nurse, the activity was not completed. She acknowledged that this…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-06 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, it was determined that for two (R33 and R66) out of three residents reviewed for respiratory care, the facility failed to ensure the oxygen humidifier bottle and tubing were changed weekly. In addition, for R66, the tubing and nasal cannula were not placed in a zip lock bag when not in use. Findings include: 1. Review of R33's clinical record revealed: 2/5/17 - R33 was admitted to the facility with several diagnoses including heart failure and lung disease. 12/16/22- A Physicians order was written for R33's oxygen cannula, O2 tubing and zip lock bag to be changed weekly on Fridays on the 11:00 PM-7:00 AM shift. 1/19/23 - The Physicians order for weekly changing of R33's oxygen cannula, tubing, and mask was incorrectly discontinued. During an interview on 6/2/23 at 11:11 AM, E21 (LPN) stated that R33's order for weekly changing of oxygen equipment must have accidentally fallen off and was discontinued. R33 was observed the following times in bed wearing oxygen: -6/5/23 12:16 PM - Oxygen tubing was undated and the humidifier bottle was dated 5/27.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-06 · tag F0730 — isolated
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, it was determined that for one (E15) out of five CNA's reviewed for annual performance evaluations, the facility lacked evidence that a performance review was completed at least every twelve months. Findings include: Review of E15's (CNA) personnel records revealed: 4/26/22 - The first day of employment at the facility for E15. 6/1/23 12:15 PM - An interview with E1 (NHA) confirmed the facility did not have the required review completed for E15 by 4/26/23. 6/6/23 1:30 PM - Findings were reviewed with E1 (NHA) and E2 (DON) during the exit conference.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-06 · tag F0868 — isolated
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and review of facility documentation, it was determined that the facility failed to ensure the attendance of required members at two out of three quarterly meetings reviewed. Findings include: The facility QAPI plan, last updated 3/1/22, indicated, .Meeting at a minimum on a quarterly basis . (E11) Medical Director. 6/2/23 11:52 AM - A review of the QA/QAPI meeting sign in sheets revealed that the Medical Director was not present at the meetings on 9/26/22 and 1/25/23. 6/6/23 10:35 AM - An interview with E1 (NHA) confirmed that the Medical Director was not present on 9/26/22 or 1/25/23 at the quarterly QA/QAPI meetings. 6/6/23 1:30 PM - Findings were reviewed with E1 and E2 (DON) during the exit conference.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-06 · tag F0943 — isolated
    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and review of facility documentation, it was determined that the facility failed to ensure that the required trainings on abuse, neglect, exploitation and dementia management were completed as required for three (E8, E10, E14) out of sixteen randomly sampled staff members. Findings include: 1. Review of E8's (LPN) personnel records revealed: 2/25/23 - E8, an agency Nurse, was hired to work in the facility. 6/5/23 10:33 AM - A review of facility records revealed that the facility lacked evidence that E8 received the required Dementia training. 2. Review of E10's (LPN) personnel records revealed: 3/13/23 - E10, an agency Licensed Practical Nurse, was hired to work in the facility. 6/5/23 10:33 AM - A review of facility records revealed that the facility lacked evidence that E10 received the required Abuse, Neglect, Exploitation, and Dementia training. 3. Review of E14's (RN) personnel records revealed: 3/7/23 - E14 was hired to work in the facility. 6/5/23 10:33 AM - A review of facility records revealed that the facility lacked evidence that E14 received the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$62,618 in federal fines across 1 penalty.

  • $62,618 — penalty dated 2024-08-09

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to VENZA CARE MANAGEMENT — 25 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.4-0.4 vs chain
Health inspection 2 of 52.4-0.4 vs chain
Staffing 3 of 52.9+0.1 vs chain
Quality measures 3 of 52.8+0.2 vs chain
The other 24 homes this chain runs (chain average 2.4★, per CMS)
1 of 5Decatur Health & Rehab CenterDecatur, AL 1 of 5Falkville Rehabilitation And Healthcare CenterFalkville, AL 1 of 5Holston Rehabilitation And Care CenterKingsport, TN 1 of 5Regency House Of AlexandriaAlexandria, LA 1 of 5Rocket City Rehabilitation And Healthcare CenterHuntsville, AL 1 of 5Smithfield Manor Rehabilitation and Healthcare CenSmithfield, NC 1 of 5Snow Hill Rehabilitation & Healthcare CenterSnow Hill, MD 2 of 5Canterbury Health Care FacilityPhenix City, AL 2 of 5Cullman Health Care CenterCullman, AL 2 of 5Essex Rehabilitation and Healthcare CenterLouisville, KY 2 of 5Five Oaks Rehabilitation and Care CenterConcord, NC 2 of 5Lynwood Rehabilitation And Healthcare CenterMobile, AL 2 of 5Oak Haven Rehabilitation and Healthcare CenterCenter Point, LA 2 of 5Tri Cities Rehabilitation and Healthcare CenterCumberland, KY 3 of 5Aiken Rehabilitation and Care CenterAiken, SC 3 of 5Brookshire Healthcare CenterHuntsville, AL 3 of 5Forest Manor Health And RehabNorthport, AL 3 of 5Northside Health CareGadsden, AL 3 of 5Rivers Edge Rehabilitation and Healthcare CenterProspect, KY 3 of 5The Columns Rehabilitation and Healthcare CenterJonesville, LA 4 of 5Folsom Rehabilitation And Healthcare CenterCullman, AL 4 of 5Woodland Village Rehabilitation And Healthcare CenCullman, AL 5 of 5Adams Rehabilitation And Healthcare CenterAlexander City, AL 5 of 5Haleyville Health Care CenterHaleyville, AL

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
CHESAPEAKE SNF OPERATIONS HOLDINGS LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 10/01/2024
CH CHESAPEAKE HOLDINGS LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNFNO PERCENTAGE PROVIDEDsince 10/01/2024
CW CHESAPEAKE HOLDINGS LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNFNO PERCENTAGE PROVIDEDsince 10/01/2024
MOSES STRAUSS FAMILY 2022 TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNFNO PERCENTAGE PROVIDEDsince 10/01/2024
MS CHESAPEAKE HOLDINGS LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNFNO PERCENTAGE PROVIDEDsince 10/01/2024
SS CHESAPEAKE HOLDINGS LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNFNO PERCENTAGE PROVIDEDsince 10/01/2024
SUSAN STRAUSS FAMILY 2022 TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNFNO PERCENTAGE PROVIDEDsince 10/01/2024
GEORGETOWN SNF REALTY LLCOrganization5% OR GREATER MORTGAGE INTEREST; ADP OF THE SNFsince 10/01/2024
STRAUSS, SUSANIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/01/2024
CHESAPEAKE OPCO MANAGER LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/07/2025
VENZA CARE MANAGEMENT LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/01/2024
BEECH III, FRANKIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/01/2024
MCAFEE, JOSHUAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/01/2024
HERZKA, YISROELIndividualADP OF THE SNFsince 10/01/2024
WOLOFSKY, CHAVAIndividualADP OF THE SNFsince 10/01/2024

CMS files one row per role, so the 28 rows in the source record cover these 15 parties — each is shown once here with every role it holds. Nothing is omitted.

10 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$11.8M
Net patient revenuemost recent cost report
-10.0%
Operating marginrevenue minus expenses
$125K
Related-party expense1% of expenses
Who pays — share of resident-days
Medicaid 69%Medicare 11%Other / private 20%

This home reported $125K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$343per resident / day
operating cost
$10,430per month
≈ monthly operating cost
$312per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in DE

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Delaware Medicaid page.

Typical monthly cost in Delaware
$14,494/mo
Nursing home (semi-private)
$15,132/mo
Nursing home (private)
$7,600/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 085029. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-07-31, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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