Regency House Of Alexandria
5131 Masonic Drive, Alexandria, LA 71301 · For profit - Corporation · 58 certified beds · (318) 445-8343 Medicare only — no Medicaid
The public record raises real questions here. Weigh the concerns below carefully.
- no federal fines or payment denials on record
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- a high number of inspection citations overall (40) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (2/5)
- its payroll-based staffing rating is low (1/5)
- nursing-staff turnover (72%) runs well above the national median (45%)
- about 17% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 3 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 6.1% | 17.8% | 15.4% | better |
| Long-stay residents who lose too much weight | 7.2% | 5.2% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.7% | 1.2% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.0% | 2.1% | 2.0% | better |
| Long-stay residents with depressive symptoms | 0.0% | 2.3% | 6.5% | check this* — see note marked star below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.2% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 0.9% | 3.5% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 6.1% | 17.9% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 18.1% | 23.2% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 95.7% | 94.9% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 4.0% | 5.6% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 22.7% | 15.8% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 11.1% | 22.7% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.4% | 3.1% | 1.4% | better than state‡ — see note marked double-dagger below the table |
| Short-stay residents given the seasonal flu vaccine | 73.1% | 76.3% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 36.9% | 28.0% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 25.9% | 14.8% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 1.03 | 2.56 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 1.59 | 2.74 | 1.80 | better |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
33.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 109 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 55.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 38 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.67 therapist hours per resident per day in 2026Q1 — more than 91% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 15% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 33.9%CMS range 27.6–41.4 | 51.5% | Oct 2022–Sep 2024 | worse than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 8.5%CMS range 5.7–11.8 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 55.3% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 55.3% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 50.0% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 97.7% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 2.3% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 10.6%CMS range 6.4–15.1 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.71 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 58 beds and averages 47.9 residents a day — about 83% occupied, or roughly 10 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.78 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.61 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.35 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.00 hrs/resident/day on weekends vs 4.09 on weekdays — 27% thinner on weekends — a notable drop. RN hours go from 0.77 to 0.22 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 72% is well above the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
40 citations, most serious first. The 10 most serious are shown; the remaining 30 are one tap away and print in full.
- Potential for harm · Dcited before2026-06-03 · tag F0803 — failed to meet residents' dietary needs — isolatedEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to meet the nutritional needs of residents in accordance with established national guidelines. The facility failed to follow the menu in regard to food items served for 1 (Resident #1), and failed to provide a nutritional supplement as ordered for 1 (Resident #2) of 3 Sampled Residents.Findings: Observation on 06/01/2026 at 9:39 a.m. of the facility's posted lunch menu near the dining area revealed the following: Lunch: Smothered chicken, mashed potatoes, carrots, roll, and dessert.Observation on 06/02/2026 at 11:50 a.m. of the facility's posted lunch menu near the dining area revealed the following: Lunch: Chili with beans, rice, California blended vegetables, cornbread and dessert. Resident #1Record Review revealed Resident #1 was admitted to the facility on [DATE]. Resident #1 had diagnoses that included in part. Alzheimer's disease, Dysphagia, Anxiety, Pain, and Dementia.Review of Resident #1's Quarterly MDS with an ARD of 02/25/2026…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-04 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to establish a grievance policy to ensure the prompt resolution of all grievances for 2 (#2 and #8) of 29 sampled residents. The facility failed to:Establish a grievance policy which identified a Grievance Official;Establish a grievance policy which included the contact information of the Grievance Official with whom a grievance can be filed; andMaintain evidence demonstrating the result of all grievances for a period of no less than 3 years from the issuance of the grievance decision.This deficient practice had the potential to effect all 44 residents residing in the home.Review of the facility's policy titled, Resident and Family Grievances revised 09/01/2024 revealed, in part. (1) (Name and Title) has been designated as the Grievance Official and can be reached at (list contact information), and (11) Evidence demonstrating the results of all grievances will be maintained for a period of no less than 3 years from the issuance of the grievance decision.Resident #2Review of Resident #2's electronic medical record revealed an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-04 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to develop and implement a comprehensive person-centered plan of care for each resident and ensure that care and services were furnished to attain the resident's highest practicable physical, mental, and psychosocial needs that were identified in the comprehensive assessment for 2 (Resident #34 and #51) of 29 sampled residents by the facility failing to:1. Develop and implement a plan of care related to Resident #34's oxygen use.2. Develop and implement a plan of care related to Resident #51's Hospice service. Resident #34Review of Resident #34's medical record revealed an admit date of 01/12/2026 with diagnoses which included in part.Chronic Obstructive Pulmonary Disease, Pneumonia Unspecified Organism, Acute on Chronic Diastolic (Congestive) Heart Failure and Chronic Kidney Disease Unspecified.Review of Resident #34's 03/2026 Physician Orders read in part.Change O2 Mask/Nasal Cannula and tubing weekly; every night shift every Wednesday and as needed. O2 at 2 liters per minute via nasal cannula for diagnosis of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-04 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure a resident's comprehensive care plan was revised after a change in the residents advance directive status for 1 (Resident #22) of 29 sampled residents.Findings: Review of Resident #22's medical record revealed an admission date of 01/16/2026 with diagnoses of Unstable Burst Fracture of Second Lumbar Vertebra, Subsequent Encounter for Fracture with Routine Healing and Type 2 Diabetes Mellitus with Diabetic Nephropathy. Review of the 5 day Medicare Minimum Data Set (MDS) for Resident #22 revealed a Brief Interview Mental Status (BIMS) score of 14, indicating intact cognition. Review of Care Plan for Resident #22 with an initiate date of 01/20/2026 revealed in part. Advanced Directives: I have the following advance directive of full code. Review of Louisiana Physician Orders for Scope of Treatment (LaPOST) for Resident #22 revealed in part. Do Not Resuscitate (DNR). Review of Resident #22's medical record failed to reveal an order for an advance directive. Interview with S2 ADON on 03/04/2026 at 10:48 a.m., S2 ADON…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-04 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview the facility failed to provide care and services that met professional standards of quality by failing to follow physician's orders for 1 (Resident #10) of 29 sampled residents. Findings: Review of the facility's policy titled, Medications Administration on 04/30/2025 with a review date of 09/01/2024 read in part .Policy: Medications are administered as ordered by the physician and in accordance with professional standards of practice. Review MAR (Medication Administration Record) to identify medication to be administered. Compare medication source (bubble pack, vial, etc.,) with MAR to verify medication dose. Observation on 03/03/2026 at 8:21 a.m. revealed S6 RN performed medication administration for Resident #10. Observation revealed S6 RN placed 8 tablets into medication cup for administration. S6 RN compared medication blister packs to MAR on screen and proceeded to administer the medications to Resident #10. Medication administered to Resident #10 at the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to ensure that a resident received adequate supervision to prevent incidents and accidents. The facility failed to ensure a resident received 1:1 supervision as ordered for 1 (Resident #7) of 1 resident reviewed for accidents.Findings: Review of the facility's policy titled, Accidents and Supervision with a review date of 12/31/2024 revealed in part, Supervision is an intervention and a means of mitigating accident risk. The facility will provide adequate supervision to prevent accidents. Adequacy of supervision: a. defined by type and frequency and b. based on the individual resident's assessed needs and identified hazards in the resident environment. Review of Resident #7's medical record revealed he was admitted to facility on 06/10/2025 and had diagnoses that included in part Traumatic Subdural Hemorrhage with Loss of Consciousness, Major Depressive Disorder, Unspecified Dementia, severe, with Psychotic Disturbance, and Other Alzheimer Disease. Record review of Resident #7's Quarterly MDS with an ARD of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-04 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to provide respiratory care consistent with professional standards for 1 (Resident #34) of 29 sampled residents. The facility failed to ensure respiratory equipment was properly labeled. Findings:Review of Resident #34's medical record revealed an admit date of 01/12/2026 with diagnoses which included in part.Chronic Obstructive Pulmonary Disease, Pneumonia Unspecified Organism, Acute on Chronic Diastolic (Congestive) Heart Failure and Chronic Kidney Disease Unspecified.Review of Resident #34's 03/2026 Physician Orders read in part.Change O2 (oxygen) Mask/Nasal Cannula and tubing weekly; every night shift every Wednesday and as needed. O2 (oxygen) at 2 liters per minute via nasal cannula for diagnosis Chronic Obstructive Pulmonary Disease.Observation on 03/02/2026 at 7:58 a.m. revealed Resident #34 sitting on the side of her bed with oxygen infusing via nasal cannula. Resident #34's oxygen tubing and oxygen canister were undated. Resident #34 stated she did not know when the oxygen tubing had been…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-04 · tag F0726 — failed to have competent, trained nursing staff — isolatedEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure nursing staff had the appropriate knowledge and skill sets to provide care and respond to each resident's individualized needs as identified in his/her assessment and care plan. The facility failed to verify the presence of a Louisiana nursing license prior to hire for 1 (S12 LPN) of 2 licensed nurses whose employee records were reviewed.Interview on 03/03/2026 at 9:50 a.m. with S12 LPN revealed she began working in the facility on 03/02/2026. S12 LPN revealed she was supposed to be orienting with the nurse who was pulled to do treatments. S12 LPN revealed she had been orienting with S6 RN, but S6 RN had been reassigned to perform resident treatments. S12 LPN revealed she was assigned residents and was waiting for a login for the computer.Review of S12 LPN's employee record revealed a hire date of 03/02/2026. Further review failed to reveal verification of a Louisiana nursing license prior to hire.Interview with S8 HR 03/04/2026 at 8:23 a.m. revealed verification of Louisiana nursing license was printed and placed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-04 · tag F0730 — isolatedObserve each nurse aide's job performance and give regular training.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview, the facility failed to ensure an annual performance review was completed for 1 (S11 CNA) of 3 CNAs whose employee records were reviewed.Review of S11 CNA's employee record revealed a hire date of 09/16/2024. Further review failed to reveal an annual performance review.Interview with S8 HR on 03/04/2026 at 8:23 a.m. revealed S11 CNA had an initial performance review on 02/24/2025. S8 HR confirmed S11 CNA did not have an annual performance review, but should have.
- Potential for harm · D2026-03-04 · tag F0732 — isolatedPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to post the required nurse staffing data for licensed and unlicensed nursing staff directly responsible for resident care on a daily basis at the beginning of each shift.Observation on 03/03/2026 at 9:32 a.m. revealed a Staff Reporting Form dated 03/02/2026 posted on a clipboard at the nurse's station. Interview with S2 ADON on 03/03/2026 at 9:34 a.m. revealed the Staff Reporting Form was to be posted on a daily basis, at the beginning of each shift. S2 ADON confirmed the Staff Reporting Form for 03/03/2026 had not been posted, but should have been. Observation on 03/03/2026 4:02 p.m. revealed a Staff Reporting Form dated 03/02/2026 posted on a clipboard at the nurse's station. A Staff Reporting Form dated 03/03/2026 was not posted.Observation on 03/04/2026 8:11 a.m. revealed a Staff Reporting Form dated 03/02/2026 posted on a clipboard at the nurse's station. Staff Reporting Forms dated 03/03/2026 and 03/04/2026 were not posted.Observation on 03/04/2026 11:11 a.m. revealed a Staff Reporting Form dated 03/02/2026 posted on a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 30 citations
- Potential for harm · Dcited before2026-03-04 · tag F0803 — failed to meet residents' dietary needs — isolatedEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure that the planned menus were followed to meet the nutritional needs of the residents requiring a pureed diet. The facility failed to follow the established recipe during the preparation of pureed foods, which did not ensure the nutritional adequacy of the meals provided to residents who required a pureed diet. This had the potential to affect a total of two residents who received pureed diets. Findings:Review of a policy with a revision date of 09/01/2024 titled Puree Food Preparation read in part.It is the policy of this facility to provide puree food that has been prepared in a manner to conserve nutritive value, palatable flavor, and attractive appearance.5. Do not use water as an additive to prepare puree foods.7. Puree Food Preparation Guidelines per Serving:Meats: Add 1 teaspoon of beef broth or beef gravyVegetables (leaf, stem, or flower): Add 2 teaspoons of mashed potato flakes On 03/02/2026 at 11:11 a.m., an observation was made of S3DM preparing pureed diets. S3DM added several scoops of cabbage, three pieces…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-04 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interview, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety by failing to ensure open food items stored in the pantry and refrigerator were dated with an open date. This deficient practice had the potential to affect 43 residents who received meals served from the kitchen. Findings:An observation on 03/02/2026 at 6:08 a.m. of the facility pantry and refrigerator revealed one undated, open package of brown gravy mix, one undated, open bag of potato chips, and one undated, open package of sliced ham. On 03/02/2026 at 6:20 a.m., S3DM confirmed all opened food items stored in the pantry or refrigerator should be labeled with the date the item was opened. S3DM further confirmed that the items listed above should have been labeled with an open date, but were not.
- Potential for harm · Dcited before2026-03-04 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and help to prevent the development of communicable diseases and infection for 1 (Resident #49) of 1 resident reviewed for infection control. The facility failed to ensure:EBP were utilized as ordered; andA peripheral IV site was changed every 3 days.Review of the facility's policy titled Enhanced Barrier Precautions revised 09/01/2024 revealed, in part. 2b) An order for enhanced barrier precautions will be obtained for residents with.feeding tubes. 3a) Implementation of Enhanced Barrier Precautions: make gowns and gloves available immediately near or outside of the resident's room. Face protection may also be needed if performing activity with risk of splash or spray. 3b) PPE for enhanced barrier precautions is only necessary when performing high-contact care activities. 4d) High-contact resident care activities include providing hygiene. 6) Therapists should use gown and gloves when working…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-17 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide care and services that met professional standards of quality for 1(Resident #1) of 3 residents by failing to ensure controlled medications that were ordered for Resident R1 were not administered to Resident #1. The facility census was 47.Findings: Review of the facility's policy and procedure dated 09/01/2024, and titled Medication Administration read in part.Policy: Medications are administered by licensed nurses . as ordered by the physician and in accordance with professional standards of practice.Policy Explanation and Compliance Guidelines:10. Ensure that the six rights of medication administration are followed:a. Right Residentf. Right documentation12. Compare medication source (bubble pack, etc.) with MAR to verify resident name, medication name, form, dose, route, and time.23. Correct any discrepancies and report to nurse manager. Review of Resident #1's medical record revealed an admit date of 11/18/2025 with the following diagnoses: Chronic Obstructive Pulmonary Disease Unspecified, Type II Diabetes…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-17 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to provide pharmaceutical services to ensure procedures that assure the acquiring and dispensing of a controlled medication (Hydrocodone-Acetaminophen) to meet the needs of the resident for 1 (Resident #1) of 3 sampled residents. Total facility census was 47.Findings: Review on 12/15/2025 at 11:10 a.m. of the facility's policy and procedure with a review date of 09/01/2024, and titled Controlled Substance Administration and Accountability read in part.Policy Explanation and Compliance Guidelines:3. Ordering and Receiving Controlled Substances:The amount on hand is checked against the amount used daily from the documentation records;The designated order form is completed and sent to the appropriate pharmacy making sure it contains the following:a. Unit/Wing ordering the medication;b. Signature of person making the request;c. Date;d. Medications and quantities required. Review of Resident #1's medical record revealed an admit date of 11/18/2025 with the following diagnoses: Chronic Obstructive Pulmonary Disease Unspecified, Type…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-19 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to ensure an injury of unknown origin and a serious bodily injury of an unknown origin were reported immediately, but not later than 2 hours after the allegation was made to the State Survey Agency for 2 (#1 and #2) of 3 (#1, #2 and #3) sampled residents reviewed for accidents. The facility failed to: 1. Ensure injury of unknown origin of Resident #1 was reported within 2 hours in accordance with State law through established procedures. 2. Ensure serious bodily injury and injury of unknown origin of Resident #2 was reported within 2 hours in accordance with State law through established procedures. Findings Review of the facility undated policy titled Abuse, Neglect, Misappropriation of Resident Property, Suspicious Injuries of Unknown Source, Exploitation read in part . This policy is concerned with all incidents and accidents involving residents. Certain incidents and accidents involving residents must also be reported to the appropriate state agencies.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-19 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement a comprehensive person-centered care plan for 1 (Resident #1) of 3 (Resident #1, Resident #2, and Resident #3) sampled residents. The facility failed to ensure a CNA staff reported Resident #1's complaint of pain to the nurse as indicated in the plan of care. Findings: Review of facility policy titled Pain Management, with a revision date of 12/31/2024 on 03/17/2025, read in part .Policy: The facility must ensure that pain management is provided to residents who require such services, consistent with professional standards of practice, the comprehensive person-centered care plan, and the resident's goals and preferences. Pain Management and Treatment: 2.The interventions for pain management will be incorporated into the components of the comprehensive care plan, addressing conditions or situations that may be associated with pain, or may be included as a specific pain management need or goal. Record Review revealed Resident #1 was admitted to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-02-12 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to provide care and services that met professional standards of quality by failing to ensure medications were administered and accurately documented on the MAR for 1 (#44) of 4 sampled residents (#44,#155,#157,#159) observed during medication administration. The facility had a total census of 54 residents according to the Resident List Report provided by the facility. Findings: Review on 02/12/2025 of the facility's policy and procedure dated 09/01/2024, and titled Medication Administration read in part . Policy: Medications are administered by licensed nurses . as ordered by the physician and in accordance with professional standards of practice . Policy Explanation and Compliance Guidelines: 10. Ensure that the six rights of medication administration are followed: f. Right documentation 11. Review MAR to identify medication to be administered. 12. Compare medication source (bubble pack, etc.) with MAR to verify resident name, medication name, form, dose, route, and time. 23. Correct any discrepancies and report…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-02-12 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to provide pharmaceutical services to ensure procedures that assure acquiring, receiving, dispensing and administration of a non-controlled medication (Sacubitril-Valsartan) to meet the needs of the resident for 1 (Resident #44) of 4 sampled residents (#44, #155,#157 and #159) observed during medication administration. The facility had a total census of 54 residents according to the Resident List Report provided by the facility. Findings: Review on 02/12/2025 of the facility's policy titled Medication Ordering and Receiving from Pharmacy Provider, Section 3.2: Ordering and Receiving Non-Controlled Medications dated 01/2023 read in part . Policy: Medications and related products are received from the provider pharmacy on a timely basis. Procedures: Ordering medications from provider pharmacy: Timely delivery of new orders is required so that medication administration is not delayed. 2. Receiving medications from the pharmacy: a. A licensed nurse or appropriate personnel as required by law Promptly reports…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-02-12 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to ensure their medication error rate was not 5 percent or greater. The facility had 4 medication errors (11.76%) out of 34 opportunities for errors observed. The facility had a total census of 54 residents according to the Resident List Report provided by the facility. Findings Review on 02/12/2025 of the facility's policy and procedure dated 09/01/2024, and titled Medication Administration read in part . Policy: Medications are administered by licensed nurses . as ordered by the physician and in accordance with professional standards of practice . Policy Explanation and Compliance Guidelines: 10. Ensure that the six rights of medication administration are followed: f. Right documentation 11. Review MAR to identify medication to be administered. 12. Compare medication source (bubble pack, etc.) with MAR to verify resident name, medication name, form, dose, route, and time. 23. Correct any discrepancies and report to nurse manager. Observation of Medication Administration on 02/11/2025 at 9:30 a.m. revealed S13…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-02-12 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview the facility failed to follow infection control practices to prevent the development and transmission of infection. The facility failed to: (1) Implement Enhanced Barrier Precautions for Resident #206. (2) Ensure staff wore proper PPE while providing incontinent care to Resident #155. (3) Ensure that the facility's water management system was tested for Legionella. Findings: Review on 02/11/2025 of the facility's policy and procedure dated 09/01/2024, and titled Enhanced Barrier Precautions read in part . Enhanced Barrier Precautions (EBP) refer to an infection control intervention designed to reduce transmission of multidrug-resistant organisms that employs targeted gown and glove use during high contact resident care activities. Policy Explanation and Compliance Guidelines: 1. Prompt recognition of need: a. All staff receive training on enhanced barrier precautions upon hire and at least annually and are expected to comply with all designated precautions. b. All staff receive training on high-risk activities and common organisms…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-12 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure that each Resident was treated with respect and dignity in a manner and in an environment that promotes maintenance or enhancement of his or her quality of life, by failing to honor a resident's right to request an incontinent wipe. Findings: 1. Review of a Facility Policy titled Federal Rights of Residents with an effective date of 04/08/2024 read in part . Purpose: All residents in long term care facilities have rights guaranteed to them under Federal and State law. Standard: (E) The resident has a right to be treated with respect and dignity, including. (e)(2) The right to retain and use personal possessions. (f)(2) The resident has the right to make choices about aspects of his or her life in the facility that are significant to the resident. Review of Resident #13's medical record revealed an admit date of 10/12/2018, with diagnoses which included in part . Hemiplegia and Hemiparesis Following Unspecified Cerebrovascular Disease Affecting Right Dominant Side, Major Depressive Disorder, Anxiety Disorder, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-12 · tag F0557 — isolatedHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview the facility failed to ensure each resident was treated with respect and dignity for 1 (Resident # 205) out 19 sampled residents. The facility failed to ensure Resident #205 had adequate clothing. Findings: Review of Resident #205's medical record revealed an admit date of 01/14/2025, with diagnoses that included in part .Major Depressive Disorder, Type 2 Diabetes Mellitus, Acute Respiratory Failure, and Unspecified Protein Calorie Malnutrition. Review of Resident # 205's admission MDS with an ARD of 01/18/2025, revealed a BIMS score of 15, which indicated intact cognition. The MDS revealed Resident #205 required supervision or touching assistance with upper body dressing, and partial/moderate assistance with lower body dressing. Review of Resident #205's Care Plan with no review date, revealed in part . 1. Resident had an ADL self-care performance deficit related to impaired balance, with approaches that included staff to supervise/assist resident with ADL's as needed. 2. Resident had a potential for cognitive decline due to Neurocognitive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-12 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to promptly notify the physician and responsible party after a change in resident's condition for 1 (Resident #49) of 3 (Resident #49, Resident #13, and Resident #158) residents investigated for accidents. The facility failed to notify the physician and responsible party in a timely manner after an unwitnessed fall. Findings: Review of Resident #49's medical record revealed an admission date of 12/13/2024 with diagnoses that included in part .Vascular Dementia, Moderate, With Other Behavioral Disturbance, Non-St Elevation (Nstemi) Myocardial Infarction, Lack Of Coordination, Difficulty In Walking, and Need For Assistance With Personal Care . Review of Resident #49's admission MDS with an ARD of 12/27/2024 revealed a BIMS score of 10, which indicated moderate cognitive impairment and no history of falls. Resident #49 was independent with rolling left to right, sit to lying, and lying to sitting. Resident #49 required set-up clean-up assist with chair/bed to chair transfer, with no wheelchair usage indicated. Review of Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-12 · tag F0659 — isolatedProvide care by qualified persons according to each resident's written plan of care.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure that services provided or arranged in accordance with the resident's plan of care are delivered by individuals who have the skills, experience and knowledge to do a particular task or activity. This includes proper licensure or certification, if required. The facility failed to ensure that S6 CNA did not apply Zinc Oxide cream to Resident #206's stage 3 Sacral pressure sore. Findings: Review of Resident #206's clinical record revealed an admit date of 02/06/2025, with diagnoses that included Acquired Absence of Left Leg Below Knee; and Encounter for Change or Removal of Surgical Wound Dressing Review of Resident #206's admission MDS with an ARD of 02/12/2025, revealed a BIMS of 15, which indicated Resident #206 was cognitively intact. Resident #206 used a wheelchair as a mobility device, and required supervision or touching assistance with eating, oral hygiene, and personal hygiene; substantial/maximal assistance with toileting, lower body dressing, putting on/taking off footwear; showering/bathing; and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-12 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to provide respiratory care consistent with professional standards for 1 (Resident #156) of 2 (Resident #13 and Resident #156) sampled residents reviewed for respiratory care. The facility failed to ensure equipment was properly labeled and stored. Total sample size was 18. Findings: Review of the facility's policy titled, Oxygen Concentrator, dated 12/31/2024 read in part . C. Nurse responsibilities: 1. Change oxygen tubing and mask/cannula weekly and as needed if it becomes soiled or contaminated. Review of Resident #156's medical record revealed an admit date of 01/23/2025 with a re-entry date of 02/05/2025 with diagnoses that included in part .Acute and Chronic Respiratory Failure, Unspecified whether with Hypoxia or Hypercapnia; Chronic Systolic (Congestive) Heart Failure; Depression. Anxiety Disorder; Dependence on other Enabling Machines and Devices; Respiratory Disorders in Diseases. Review of Resident #156's 02/2025 Physician orders revealed the following orders in part .Change O2 (Oxygen) mask/nasal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-12 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure all drugs and biologicals were stored in a secure manner by failing to ensure medications were not left at the bedside for 1 (Resident #25) of 19 sampled residents. Findings: Review of a facility policy on 02/11/2025 at 1:39 p.m. titled, Medication Storage (unknown original date) with a revised date of 09/01/2024, revealed the following part .It is the policy of this facility to ensure all medications housed on our premises will be stored in the pharmacy and/or medication rooms according to the manufacturer's recommendations and sufficient to ensure proper sanitation, temperature, light, ventilation, moisture control, segregation, and security .1. A. All drugs and biologicals will be stored in locked compartments (medication carts) . Review of Resident #25's medical record revealed an admission date of 11/15/2023, with diagnoses that included in part .Pressure Ulcer of Sacral Region, Stage 4, Peripheral Vascular Disease, Bipolar Disorder, Schizoaffective Disorder, Bipolar Type, and Need for Assistance…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-12 · tag F0814 — failed to dispose of garbage properly — isolatedDispose of garbage and refuse properly.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interviews the facility failed to ensure garbage and refuse were disposed of properly. Findings: Review of a Facility Policy on 02/12/2025, titled Disposal of Garbage and Refuse with a review/revision date of 09/01/2024 read in part . Policy Explanation and Compliance Guidelines: 7. Refuse containers and dumpsters kept outside the facility shall be designed and constructed to have tightly fitting lids, doors, or covers. Containers and dumpsters shall be kept covered when not being loaded. Surrounding areas shall be kept clean so that accumulation of debris and insect/rodent attractions are minimized. Observation and interview on 02/11/2025 at 8:30 a.m., of the area outside of the facility's kitchen revealed one blue dumpster. Dirty gloves and debris (old cardboard boxes), littered the ground surrounding the dumpster. S22 Dietary Manager confirmed the findings at the time of observation. Interview on 02/11/2025 at 8:33 a.m. with S23 Maintenance Director, revealed the trash was left by the sanitation employees. Interview on 02/12/2025 at 12:20 p.m. with S1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-07 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to maintain an infection prevention and control program to prevent and control the spread of COVID-19 by failing to ensure proper signage was utilized for 2 of 2 (Resident #2 and #R1) residents on Transmission Based Precautions out of a total sample of 4 (Resident #1, Resident #2, Resident #3, and #R1) residents. Findings: Review of the facility's policy titled Application of Transmission-Based Precautions dated 06/30/2023 read in part . Transmission-Based Precautions are a group of Infection Prevention and Control practices that are used in addition to Standard Precautions for residents who may be infected or colonized with infectious agents that require additional control measures to effectively prevent transmission. Transmission-Based Precautions are used when the route(s) of transmission is (are) not completely interrupted using Standard Precautions alone. Droplet Precautions: Intended to prevent transmission of pathogens spread through close respiratory or mucous membrane contact with respiratory secretions.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-04-11 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure that a resident's person-centered plan of care was implemented for monitoring side effects and effectiveness of an anticoagulant medication, for 1 (Resident #3) of 3 sampled residents. (Resident #1, Resident #2, and Resident #3). Findings: Review of Resident #3's medical record revealed an admit date of 12/05/2024, with diagnoses that included in part .Gastrointestinal Hemorrhage Unspecified, Anal Fissure Unspecified, Chronic Atrial Fibrillation Unspecified, End Stage Renal Disease, and Dependence on Renal Dialysis. Review of Resident #3's Significant Change MDS with an ARD of 03/30/2024, revealed a BIMS score of 15, which indicated intact cognition. The MDS revealed Resident #3 was dependent for toileting hygiene, lower body dressing and putting on/taking off footwear, and required supervision or touching assistance with oral and personal hygiene. Review of physician's orders for Resident #3 revealed the following order: 03/19/2024 - Warfarin Sodium (Coumadin) oral tablet 5 Milligrams, give 1 tablet by mouth in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-04-11 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure services were provided to meet professional standards of practice for 1 (#3) of 3 (Resident #1, Resident #2, and Resident #3) sampled residents. The facility failed to: 1. Ensure Physician's orders for obtaining labs for a medication that required a drug level were followed for Resident #3; and 2. Ensure Resident #3's physician was notified of and immediately responded to abnormal lab test results for an anticoagulant. Findings: 1. Review on 04/11/2024 of the facility's policy titled Lab and Diagnostic Test Results-Clinical (with a revision date of 11/2018), read in part . Review by Nursing Staff 4. A nurse will try to determine whether the test was done: C. To monitor a drug level. 1. The reason for getting a test often affects the urgency of acting upon the result. Physician Responses 1. Time frames. A physician will respond within an appropriate time frame, based on the request from Nursing staff, and the clinical significance of the information. D. A physician should respond within one hour regarding a lab test…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-15 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure medications were stored and labeled properly in accordance with currently accepted professional principles on 1 (Hall B) of 2 (Hall A and Hall B) medication carts and 1 of 1 medication storage rooms Findings: Observation on 02/14/2024 at 11:30 a.m. of the facility medication storage room accompanied by S6 ADON revealed the following items on shelves for use: (3) 44 ml bottles of Saline Nasal Spray with expiration dates of 01/2024. (1) 100 count bottle of Oyster Shell Calcium Plus D 500mg tablets with an expiration date of 04/2023. (1) 4oz. bottle of sugar free Adult Tussin DM with an expiration date of 12/2023. (1) 90 count bottle of Loratadine 10mg tablets with an expiration date of 01/2024. (4) 100 count bottles of Vitamin B-12 500mcg tablets with an expiration date of 01/2024. Observation of the Hall B medication cart accompanied by S6 ADON revealed the cart contained (1) Albuterol Sulfate 90mcg inhaler with an expiration date of 01/2024. Observation also revealed the first and second drawers of the medication cart…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-15 · tag F0865 — failed to run a quality-improvement (QAPI) program — patternHave a plan that describes the process for conducting QAPI and QAA activities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview the facility failed to provide evidence that ongoing monitoring or evaluations were being done to ensure the corrective actions put in place after identification of an increase in the number of residents with weight loss, falls, and wounds. Findings: Review of the facility policy titled: Quality Assurance and Performance Improvement Program-Governance and Leadership revealed in part .The responsibilities of the QAPI Committee are to collect and analyze performance indicator data and other information, identify, evaluate, monitor and improve facility systems and processes that support the delivery of care and services, establish benchmarks and goals by which to measure performance improvement and utilize root cause analysis to help identify where identified problems point to underlying systematic problems. Interview on 02/15/2024 at 12:26 p.m. with S3 DON revealed current high risk issues identified in the facility included wounds, weights, and falls. Interview on 02/15/2024 at 12:27 p.m. with S3 DON revealed there were significant variances in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-15 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development of communicable diseases and infections. The facility failed to ensure the following: 1. Proper hand hygiene during wound care for Resident # 14. 2. [NAME] gloves prior to administration of eye drops for Resident #251. This failed practice had the potential to affect all residents who receive medications and treatments that are managed by the facility. Findings: Review of Facility policy Clean Dressing Change read in part . Procedure: 10. Preform hand hygiene 11. put on gloves 12: remove dressing and place in trash can 13, remove gloves and perform hand hygiene 14. Put on clean gloves 15. Cleanse wound with gauze 16. Use dry gauze to pat the wound 17. Remove gloves and preform hand hygiene 1. Review of Resident #14's medical record revealed an admit date of 04/12/2019 with diagnoses that included: Unspecified Dementia, Anxiety Disorder, and Essential…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-15 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to maintain dignity for 1 (Resident #24) of 20 sampled residents by failing to ensure resident was free of facial hair. Findings: Review of the Facility's policy Resident's Right- Respect, Dignity/Right to have Personal Property read in part Intent: It is the policy of the facility to provide care and services in such a manner to acknowledge and respect resident rights. Exercising rights means that residents have autonomy and choice, to the maximum extent possible about how they wish to live their everyday lives and receive care. Review of Resident #24's medical records revealed an admit date of 12/16/2019 with diagnoses that included: Unspecified Dementia, Major Depressive Disorder, Coronary Artery Disease, Type 2 Diabetes, and Essential Hypertension. Review of Resident #24's MDS with ARD of 02/06/2024 revealed a BIMS score of 00, indicating severely cognitively impaired requiring partial to moderate assistance with personal hygiene. Review of Resident #24's Care plan with target completion date of 02/06/2024…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-15 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure that residents who were unable to carry out ADLs (Activities of Daily Living) received the necessary services to maintain good grooming and personal hygiene. The facility failed to provide nail care for 1 (#24) of 3 (#4, #24 and #102) residents reviewed for ADL care. Findings: Review of the Facility's Activities of Daily Living policy read in part . Procedure: 1. Based on the comprehensive assessment of a resident and consistent with the residents needs and choices, the facility will provide the necessary care and services to ensure the resident's abilities in ADL's (Activities of Daily Living) do not diminish unless the resident's condition demonstrates that such diminution was unavoidable. 2. The facility will ensure a resident is given the appropriate treatment and services to maintain or improve his or her ability to carry out the activities of daily living 3. The facility will provide care and services for the following ADL's: a. hygiene- bathing, dressing, grooming, and oral care. Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-15 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interviews and record review, the facility failed to ensure a resident received the necessary care and services in accordance with the resident's comprehensive assessment and professional standards of practice by failing to provide wound care as ordered for 1 (Resident #7) of 2 (#7, #14) residents reviewed for skin conditions. Findings: Review of the facility's policy titled Clean Dressing Change read in part Intent: It is the policy of the facility to ensure dressing are changed in accordance with state and federal regulation, and national guidelines. Procedure: 1. Verify and review physician's orders for procedure. Review of Resident #7's medical record revealed an admit date of 08/04/2021 with diagnoses that included: Diastolic Heart Failure, Need for Assistance with Personal Care, Dysphagia, Coronary Artery Disease, Chronic Kidney Disease, Type 2 Diabetes, and Anxiety. Review of Resident #7's 02/2024 Physician Orders revealed: 02/09/2024- Skin tear to dorsum left hand: Cleanse with wound cleanser and 4x4 gauze, pat dry, apply Xeroform and cover with dry…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-15 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, observation, and interview, the facility failed to ensure that a resident who was incontinent of bladder received the appropriate treatment and services to prevent urinary tract infections for 1 (#39) of 1 resident reviewed for urinary catheters. The facility failed to change Resident #39's catheter every 30 days as ordered by the physician. Findings: Review of Resident #39's medical record revealed an admit date of 08/14/2023 with diagnoses that included in part Hemiplegia and Hemiparesis, Muscle Wasting and Atrophy, and Other Specified Disorder of the Bladder. Review of Resident #39's Quarterly MDS with an ARD of 02/13/2024 revealed a BIMS score of 7, which indicated moderately impaired cognition. Review of the MDS revealed Resident #39 was dependent with toileting, hygiene, and shower/bathing, had an indwelling catheter, and was always incontinent of bowel. Review of Resident #39's medical record revealed Resident #39 was care planned for alteration in elimination related to urinary retention with an 18 French indwelling catheter. Interventions included…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-15 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide respiratory care consistent with professional standards of practice for 1 (Resident #32) of 1 sampled residents reviewed for respiratory care. Findings: Review of the Facility's policy Safety and Maintenance of Respiratory Equipment read in part Oxygen and Nebulizer (nasal cannula, 02 mask/tubing, nebulizer masks/tubing/mouthpiece) will be changed and dated weekly on night shift and PRN for residents with routine orders. Review of Resident #32's medical record revealed an admit date of 11/09/2023 with diagnoses that included: Chronic Obstructive Pulmonary Disease, Peripheral Vascular Disease, Alzheimer's Disease, Epilepsy, and Congestive Heart Failure. Review of Resident #32's care plan with review date of 02/06/2024 read in part . Resident is at risk for respiratory complications due to diagnosis of Chronic Obstructive Pulmonary Disease- Nebulizer treatment as ordered Review of Resident #32's 02/2024 Physician Orders revealed in part 11/21/2023-Albuterol nebulizer solution 2.5 mg inhale orally daily…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-15 · tag F0868 — isolatedHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and record review the facility failed to include the Medical Director or Medical Director designee in the Quality Assessment & Assurance (QAA) process. The facility's total census was 53 as per information provided by S7 Administrator. Findings: Review of the facility's QA meeting minutes revealed none of the meeting signature sheets included the signature of the facility's Medical Director. Interview on 02/15/2024 at 12:20 p.m. with S3 DON revealed QA (Quality Assurance) meetings were held twice a week on Tuesdays and Thursdays and high risk meetings were also held on Thursdays and monthly. S3 DON stated the Medical Director did not attend any of the meetings. Interview on 02/15/2024 at 1:17p.m. with S7 Administrator confirmed the Medical Director did not sign as having reviewed QA committee meeting minutes at least quarterly regarding all issues identified in the facility. S7 Administrator stated the Medical Director met with department heads and reviewed and signed meeting minutes pertaining to facility COVID initiatives only.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to VENZA CARE MANAGEMENT — 25 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.4 | -1.4 vs chain |
| Health inspection | 2 of 5 | 2.4 | -0.4 vs chain |
| Staffing | 1 of 5 | 2.9 | -1.9 vs chain |
| Quality measures | 4 of 5 | 2.8 | +1.2 vs chain |
The other 24 homes this chain runs (chain average 2.4★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| REGENCY HOUSE SNF OPERATIONS HOLDINGS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 09/16/2024 |
| CH LA1 HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | NO PERCENTAGE PROVIDED | since 09/16/2024 |
| CW LA1 HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | NO PERCENTAGE PROVIDED | since 09/16/2024 |
| MS LA1 HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 09/16/2024 |
| SS LA1 HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 09/16/2024 |
| GEFEN INVESTMENTS LLC | Organization | INDIRECT OWNERSHIP INTEREST | — | since 09/16/2024 |
| GEFEN LA1 LLC | Organization | INDIRECT OWNERSHIP INTEREST | — | since 09/16/2024 |
| JS LA1 HOLDINGS LLC | Organization | INDIRECT OWNERSHIP INTEREST | — | since 09/16/2024 |
| OAKWOOD INVESTMENT MANAGEMENT LLC | Organization | INDIRECT OWNERSHIP INTEREST | — | since 09/16/2024 |
| APFEL, STEPHEN | Individual | INDIRECT OWNERSHIP INTEREST | — | since 09/16/2024 |
| APFEL, SYDNEY | Individual | INDIRECT OWNERSHIP INTEREST | — | since 09/16/2024 |
| STRULOVICS, JOEL | Individual | INDIRECT OWNERSHIP INTEREST | — | since 09/16/2024 |
| DWIGHT CAPITAL LLC | Organization | 5% OR GREATER MORTGAGE INTEREST; ADP OF THE SNF | — | since 09/16/2024 |
| CAPITAL FUNDING GROUP, LLC | Organization | 5% OR GREATER SECURITY INTEREST; ADP OF THE SNF | — | since 09/16/2024 |
| GOODMAN, MENUCHA | Individual | MANAGING CONTROL - GOVERNING BODY; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL | — | since 12/01/2025 |
| LA1 OPCO MANAGER LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 09/16/2024 |
| MELB OPCO MANAGER LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 12/01/2025 |
| VENZA CARE ADMIN SERVICES LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 08/31/2025 |
| VENZA CARE CLINICAL CONSULTING LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2025 |
| VERTEX FINANCIAL SERVICES LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2025 |
| AZIZ, MOHAMMED | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 10/31/2024 |
| BURCH, ADAM | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 07/15/2025 |
| CHUBB, LISA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 02/19/2026 |
| GUILLOT, DAVID | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 09/16/2024 |
| BERKOWITZ, MICHAEL | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 12/30/2025 |
| HERZKA, CHAIM | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 02/10/2026 |
| JOSEPHSON, ELIYOHU | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 02/10/2026 |
| JOSEPHSON, LEEYA | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 12/30/2025 |
| STRAUSS, SUSAN | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 02/13/2026 |
| REGENCY HOUSE REALTY HOLDINGS LLC | Organization | ADP OF THE SNF | — | since 09/16/2024 |
| REGENCY HOUSE SNF REALTY LLC | Organization | ADP OF THE SNF | — | since 09/16/2024 |
| HERZKA, YISROEL | Individual | ADP OF THE SNF | — | since 09/16/2024 |
| WOLOFSKY, CHAVA | Individual | ADP OF THE SNF | — | since 09/16/2024 |
CMS files one row per role, so the 48 rows in the source record cover these 33 parties — each is shown once here with every role it holds. Nothing is omitted.
18 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $1.1M paid to related parties — landlords or management companies under common ownership — equal to about 17% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in LA
CMS lists this home as Medicare-certified only — it is not Medicaid-certified, so it generally cannot accept Medicaid as payment for a long-term stay. That makes it one of roughly 545 homes nationally where a Medicaid-funded placement is not an option. If you expect to rely on Medicaid, ask the home directly before you tour, and see the Louisiana Medicaid page for homes that do.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 195637. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-04, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.