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Bell Minor Home, The

2200 Old Hamilton Place NE, Gainesville, GA 30507 · For profit - Partnership · 104 certified beds · (770) 532-2066 Medicare & Medicaid certified

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Abuse/neglect citation on record (F0600) — cited Mar 20254 immediate-jeopardy citations$74,979 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Mar 2025
  • inspectors cited 4 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (31) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $74,979 in federal fines (most recent 2025-03-30)
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (1/5)
  • its facility-reported quality-measure rating is low (2/5)
  • nursing-staff turnover (82%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 2 of 5

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
2434 Old Cornelia Hwy · (770) 533-7231 · Call to confirm hours
Pharmacy
672 Lanier Park Dr · (770) 535-8860 · Call to confirm hours
Grocery
2411 White Sulphur Rd · (470) 252-5807 · Call to confirm hours
Park
1854 SE Jesse Jewell Pkwy · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased11.3%15.3%15.4%better
Long-stay residents who lose too much weight8.2%5.6%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%0.9%0.9%better
Long-stay residents with a urinary tract infection0.6%2.5%2.0%better
Long-stay residents with depressive symptoms36.5%11.3%6.5%check this — see note marked dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury1.4%3.2%3.3%better
Long-stay residents whose ability to walk worsened9.5%15.2%16.1%better
Long-stay residents on antianxiety or hypnotic medication19.9%20.5%18.9%typical
Long-stay residents given the seasonal flu vaccine95.8%95.0%95.3%typical
Long-stay residents with pressure ulcers3.8%5.6%4.7%better
Long-stay residents with worsening bladder/bowel control23.6%15.8%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table22.6%19.9%17.1%worse
Short-stay residents who newly got an antipsychotic medication7.1%2.6%1.4%worse
Short-stay residents given the seasonal flu vaccine99.0%78.4%79.4%better
Short-stay residents rehospitalized after admission29.1%25.0%22.6%worse
Short-stay residents with an outpatient ER visit17.2%11.6%12.0%worse
Long-stay hospitalizations per 1,000 resident days3.432.151.67worse
Long-stay outpatient ER visits per 1,000 resident days2.701.901.80worse

This value is several times the typical-state benchmark. It can be real, or it can be a coding artifact in what the facility submitted. Weigh it against the inspection record above.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

42.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 185 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

42.7%U.S. median 51.5%
Got home and stayed home
10.4%U.S. median 10.7%
Went back to hospital
18.0%U.S. median 56.6%
Met the expected recovery
0.35U.S. median 0.31
Therapy hours / resident / day
0.15hours / resident / day
Physical therapy
0.16hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Met the expected recovery: 18.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 89 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.35 therapist hours per resident per day in 2026Q1 — more than 59% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 10% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF42.7%CMS range 35.6–49.351.5%Oct 2022–Sep 2024worse than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.4%CMS range 7.9–13.910.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge18.0%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge23.6%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge12.4%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting95.8%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge91.9%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.4%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.1%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization9.7%CMS range 6.5–13.77.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.101.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.28
RN hours/ resident / day
1.02
LPN hours/ resident / day
1.82
Aide hours/ resident / day
3.13
Total nurse hours/ resident / day
0.23
RN hoursweekends
82.1%
Total nursing turnover
100.0%
RN turnover

How full it usually is: this home is certified for 104 beds and averages 100.6 residents a day — about 97% occupied, or roughly 3 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.13 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.28 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.82 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.81 hrs/resident/day on weekends vs 3.25 on weekdays — 14% thinner on weekends. RN hours go from 0.30 to 0.23 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 82% is well above the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

1
deficiencies at the latest standard inspection (2026-05-06)
20
at the previous standard inspection (2025-03-30)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

31 citations, most serious first. The 15 most serious are shown; the remaining 16 are one tap away and print in full.

  • Immediate jeopardy · J2025-03-30 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record review, and review of the facility's policy titled Change in a Resident's Condition or Status, the facility failed to ensure that two of 40 sampled residents (R) (R159 and R9), medical providers, and family were timely notified of a change in condition. R159's medical provider was not notified of any changes in the resident's condition, including the lack of pedal pulses. Additionally, R159's family was not made aware of the resident's condition from 8/28/2024 until 9/7/2024. On 9/7/2024, R159's family was concerned about the resident's condition and requested that the resident be transferred to the hospital; however, the facility denied the request. Additionally, on 5/15/2024, the facility identified a change in R9's diabetic foot ulcer; however, the facility did not notify the resident's wound practitioner, who was treating the wound, until 5/16/2024, when the resident was transferred to the hospital. In addition, the facility failed to notify R9's family of a wound that had been…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · J2025-03-30 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on the interviews, record review, and a review of the facility's policies titled Abuse Prevention Policy, Pressure Ulcer Treatment, and Prevention of Pressure Ulcers, the facility failed to ensure residents were free from abuse and neglect for three of six residents (R) (R159, R9, and R360) reviewed for abuse and neglect. (1) The facility neglected to emergently transfer R159 to the hospital per the family's request and failed to notify R159's physician after a change in condition, which resulted in a delay in treatment. (2) The facility failed to notify R9's wound treatment provider of the worsening of the resident's diabetic ulcer. (3) R360 was physically abused by her roommate (R46), who had a history of abusing other residents. These failures caused actual harm and death to the residents. On [DATE], R159 was emergently transferred to the hospital, where she expired from complications related to the facility's failure to notify the resident's physician of her change in condition. On [DATE], the facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · J2025-03-30 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record review, and review of the facility's policy titled Change in a Resident's Condition or Status, the facility failed to ensure the nursing staff used their clinical skills and judgement to identify and notify the resident's medical provider of the worsening of skin condition for one of three sampled residents (R) (R159). On [DATE] and [DATE], R159 had a change in condition when pedal pulses were unpalpable; however, nursing staff did not identify this as a change in condition, and the resident's medical provider was not notified. On [DATE], R159 was emergently transferred to the hospital, where she expired hours after arriving at the hospital due to complications from the worsening of her skin condition. On [DATE], a determination was made that a situation in which the facility's noncompliance with one or more requirements of participation caused or had the likelihood to cause serious injury, harm, impairment, or death to residents. The facility's Administrator and Regional Director of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · J2025-03-30 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and a review of the facility's policies titled Prevention of Pressure Ulcers and Pressure Ulcer Treatment, the facility failed to ensure that three of three sampled residents (R) (R104, R2, and R307) did not develop facility-acquired pressure ulcers. The facility failed to prevent the development of significant pressure ulcers for two of the three residents reviewed (R104 and R2). The facility failed to provide oversight, ensuring pressure ulcer assessments were completed, and ensure pressure ulcer treatment was provided in a timely manner and per the physician's orders. 1. R104 did not have preventive interventions in place before [DATE], when a pressure ulcer to the sacrum was identified. There were no treatment orders until [DATE] for the sacrum, at which time the wound was to be cleansed, and a honey cover with border dressing was to be applied. R104 was admitted to hospice on [DATE]. There was no assessment of the pressure ulcer on R104's sacrum with a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · H2025-03-30 · tag F0835 — failed to run the facility competently — pattern
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews, facility policy review, and job description review, the facility administration failed to use resources to ensure residents attained and maintained their highest physical well-being. The facility's Administrator and the Director of Nursing (DON) failed to identify failures from nursing and other facility staff, which caused the actual harm and/or death of residents. 1. The facility's administration failed to ensure that residents' physicians and/or other medical providers were notified after R159 and R9 had changes in conditions related to the worsening of their skin conditions. Cross Reference F580-J 2. The facility's administration failed to ensure residents were free from neglect and abuse. Nursing staff neglected to identify and/or report the worsening of R159's and R9's skin conditions, which led to actual harm and death. Additionally, the facility failed to protect R360 from being abused by R46, even though the facility documented copious notes where R46 abused multiple other residents. Cross Reference F600-J 3. The facility's administration failed to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-06 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interviews, record review, and review of the facility policy titled Infection Control, Categories of, the facility failed to ensure staff implemented appropriate infection prevention and control practices related to Enhanced Barrier Precautions (EBP) for one of 13 residents (R) (R8) on EBP. This deficient practice had the potential to increase the risk for transmission of infectious organisms to other residents and staff.Findings include:Review of the Electronic Health Record (EHR) revealed R8 was admitted to the facility on [DATE], with the diagnoses, including but not limited to, Parkinson's disease, hypertensive heart failure, dementia, need for assistance for personal care, and hypokalemia.Review of the Treatment Administration Record (TAR) for R8 dated May 2026, documented but not limited to treatment for a wound to the coccyx and a sacral wound. Review of the Minimum Data Set (MDS) assessment for R8 dated 03/04/2026, revealed a Basic Interview for Mental Status score of 99,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-03-30 · tag F0809 — failed to serve meals on a reasonable schedule — widespread
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, record review, and a review of the facility's policy titled Menu Planning, the facility failed to ensure there was not more than a 14-hour gap between the evening meal (dinner) and breakfast the following day for 99 out of 101 residents (two residents received nutrition via tube feeding). The planned meal gap between dinner and breakfast the following day was 15 hours. A substantial evening snack was not provided, and the resident group had not approved of the 15-hour gap between dinner and breakfast. This created the potential for residents to experience hunger while waiting for breakfast. Findings included: A review of the undated Menu Planning policy revealed, Menus are written in advance to include at least three meals daily at regular times. The facility did not have a policy more specific to mealtimes and how much time could elapse between dinner and breakfast. A review of the undated Mealtimes document, provided by the facility, revealed breakfast was scheduled to be served at 8:00 am in the Main Dining Room, 8:15 am on A Hall, and 8:30 am…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-03-30 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, record review, and a review of the facility's policy titled Policy: Hand Washing, the facility failed to maintain and practice food service principles in the kitchen in a manner to prevent the potential spread of food borne illness for 99 out of 101 total residents (two residents received nutrition via tube feeding). Specifically, staff did not adhere to hand hygiene principles when touching ready-to-eat food on the tray line; there was condensation between stacked plastic cups stored as clean; and labeling was inconsistent, making it difficult to determine when to discard leftover food. Findings included: A review of the facility's undated dietary department policy titled Policy: Hand Washing revealed, When to wash hands. After handling soiled equipment or utensils, during food preparation, as often as necessary to remove soil and contamination and to prevent cross-contamination when changing tasks. Before donning gloves for working with food, after engaging in other activities that contaminate the hands. A review of the facility's undated and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-03-30 · tag F0814 — failed to dispose of garbage properly — widespread
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and a review of the facility's policy titled Waste Disposal, the facility failed to ensure the dumpster area was maintained in a sanitary manner to prevent harborage of pests. This had the potential to affect 101 of 101 residents who resided at the facility. There was garbage on the ground around the dumpster and strewn along the edge of the parking area for three days of the survey. The dumpster door was open, and a bag, stuck in the lid, hung outside the dumpster. Findings included: A review of the undated Waste Disposal policy revealed, All garbage will be disposed of daily and as needed throughout the day. Trash will be deposited into a sealed container outside the premises. Dietary will maintain the cleanliness of the surrounding area. During an observation on 3/25/2025 at 10:30 am, the garbage dumpster area was noted with two dumpsters, one for garbage and one for cardboard. Garbage was strewn around the dumpsters in the parking lot and along the grass edge of the parking lot for approximately 100 feet. Garbage included numerous cigarette…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-03-30 · tag F0848 — widespread
    Provide a neutral and fair arbitration process and agree to arbitrator and venue.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews, record review, and review of the Arbitration Agreement, the facility failed to ensure that the Arbitration Agreement presented to residents and resident representatives during admission included a clause that a mutually convenient venue for the Arbitration would be selected. This failure had the potential to affect 101 of 101 residents who had signed the Arbitration Agreement and future residents who might sign the agreement. Findings included: A review of the undated Agreement to Resolve Disputes by Binding Arbitration provided by the facility revealed that the agreement did not provide for the selection of a venue that is convenient and agreeable to both parties. A review of The Bell Minor Home Resident List Report dated 3/25/2025 and provided by the facility revealed the facility had 101 residents in-house. During an interview on 3/25/2025 at 10:30 am, the Administrator stated every resident had signed the arbitration agreement in the admission packet upon admission, but no arbitrations had been conducted since 9/16/2019. During an interview on 3/28/2025 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-03-30 · tag F0756 — failed to review each resident's drug regimen — pattern
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interviews, and the policy titled Medication Monitoring Medication Regimen Review and Reporting the facility failed to ensure the physician responded timely to the pharmacist's recommendations made during the monthly drug regimen reviews for four of five residents (R) (R2, R21, R77, and R63) reviewed for unnecessary medication. Findings included: A review of the facility's Medication Monitoring Medication Regimen Review and Reporting policy dated January 2024, Resident-specific MRR [Medication Regimen Review] recommendations and findings are documented and acted upon by the nursing care center and/or physician. The nursing care center follows up on the recommendations to verify that appropriate action has been taken. Recommendations should be acted upon within 30 calendar days or per facility-specific protocols. For those issues that require physician intervention, the attending physician either accepts and acts upon the report and recommendations or rejects all or some of the report and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-03-30 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, record reviews, and a review of the facility's policy titled Test Tray, the facility failed to ensure the food was palatable for five out of 40 sampled residents (R) (R72, R31, R10, R14, and R30) and for residents who attended resident council meetings. Specifically, the food was not served at palatable temperatures; the food was bland; leftovers were routinely served in place of freshly prepared food; and condiments such as salt, pepper, sugar, and sugar substitute were not served in accordance with the menu. Findings included: A policy for food palatability was requested, and the undated Test Tray policy was provided by the facility. Review of the Test Tray policy revealed the facility would audit meal trays to ensure proper temperatures and acceptable quality of all foods served. Standards included residents being served their trays within 20 minutes of assembly. The standard for food temperatures on the tray 20 minutes after dishing up the trays was: 150 degrees Fahrenheit (F) for soup; 130 degrees F for the entrée, starch, and vegetable, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-30 · tag F0637 — isolated
    Assess the resident when there is a significant change in condition
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record review, and a review of the facility policy titled MDS Submissions, the facility failed to complete a Significant Change Minimum Data Set (MDS) Assessment following the initiation of hospice services for one of two sampled residents (R) (R62) reviewed for hospice services. Findings included: A review of the facility's undated MDS Submissions policy revealed, Our facility will conduct and submit resident assessments in accordance with current federal and state submission timeframes . Submission timeframes for the MDS records will be consistent with the requirements for submission as provided in the MDS RAI [Resident Assessment Instrument] Manual. A review of the online MDS 3.0 RAI Manual dated 2023 revealed that the facility must complete a significant change MDS within 14 days after there has been a significant change in the resident's physical or mental condition. A significant change in MDS is required when a resident enrolls in a hospice program. A review of the electronic medical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-30 · tag F0638 — isolated
    Assure that each resident’s assessment is updated at least once every 3 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record review, a review of the facility policy titled MDS Submissions, and review of Centers for Medicare & Medicaid Services Long-Term Care Facility Resident Assessment Instrument (RAI) User's Manual, the facility failed to ensure that quarterly Minimum Data Set (MDS) assessments were completed at least once every three months for three of 52 residents (R) (R18, R36, and R65). This failure placed the residents at risk for unmet care needs due to the lack of a timely assessment to track any changes in the residents' status. Findings included: A review of the facility's policy titled MDS Submissions dated January 2023 revealed, Our facility will conduct and submit resident assessments in accordance with current federal and state submission timeframes. A review of the RAI (Resident Assessment Instrument) Manual dated 10/1/2024 revealed The Quarterly assessment is an OBRA [Omnibus Budget Reconciliation Act] non-comprehensive assessment for a resident that must be completed at least every 92…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-30 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record review, and a policy titled, MDS Assessment Coordinator, the facility failed to ensure that the Minimum Data Sets (MDS) assessments were accurate for two of 40 sampled residents (R)(R104 and R9) related to (1) not coding the presence of R104's pressure ulcer (to the sacrum) on a significant change MDS assessment; and (2) accurately coding the stage of the sacrum pressure ulcer on a subsequent quarterly MDS assessment for R9's diabetic foot ulcer. Findings included: A review of the facility's policy titled MDS Assessment Coordinator policy, dated January 2023, revealed that Each individual who completes a portion of the assessment (MDS) must certify the accuracy of that portion of the assessment. A review of the RAI (Resident Assessment Instrument) Manual, dated 10/1/2024 revealed that It is important to note here that information obtained should cover the same observation period as specified by the Minimum Data Set (MDS) items on the assessment and should be validated for accuracy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
Show the remaining 16 citations
  • Potential for harm · D2025-03-30 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, record review, and review of the policies titled Care Plan Policy and Prevention of Pressure Ulcers, the facility failed to develop a person-centered care plan related to a diabetic foot ulcer for one of nine residents (R) (R9). This had the potential for the residents to have unmet care needs. Findings included: A review of the policy titled Care Plan Policy, reviewed 11/15/2022 revealed that Each resident will have a plan of care to identify problems, needs, and strengths that will identify how the facility staff will provide services to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being. A review of the policy titled Prevention of Pressure Ulcers dated April 2022 revealed that skin observations are completed, and any residents with wounds will have documentation on the Weekly Wound Information Sheet, including Care Plan revised/updated. A review of R9's electronic medical record (EMR) revealed the resident was admitted to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-30 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, record review, and a review of the facility policy titled ADL Care - Bath (shower) Hygiene Care, the facility failed to provide showers to one of nine dependent residents (R) (R23) reviewed for activities of daily living (ADL) care. The failure to provide showers created the potential for poor hygiene and odor. Findings included: A review of the policy titled ADL Care - Bath (shower) Hygiene Care dated November 2022, revealed The bath (shower) will be given for cleanliness, increased circulation, and comfort of the resident. The policy indicated that staff were to document completion of the bath/shower. A review of the electronic medical record (EMR) revealed that R23 was admitted to the facility on [DATE]. Diagnoses included congestive heart failure (CHF) and dementia. A review of the quarterly Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 2/22/2025 revealed R23 was severely impaired in cognition with a Brief Interview for Mental Status (BIMS)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-30 · tag F0700 — isolated
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, record review, and a review of the facility policy titled Bed Safety and Bed Rails, the facility failed to complete quarterly assessments for the continued use and safety of the bedrail for one of 40 sampled residents (R) (R22). This failure had the potential to affect all residents in the facility with bed rails and increase their risk of accidents. Findings included: A review of the facility's policy titled Bed Safety and Bed Rails, revised in August 2022, provided by the facility revealed Policy Statement: Resident beds meet the safety specifications established by the Hospital Bed Safety Workgroup. The use of bed rails is prohibited unless the criteria for use of bed rails have been met. The resident assessment to determine risk of entrapment includes, but is not limited to, medical diagnosis, conditions, symptoms, and/or behavioral symptoms; size and weight; sleep habits; medication(s); acute medical or surgical interventions; underlying medical conditions; existence of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-30 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interviews, and a policy titled Medication Ordering and Receiving from Pharmacy Provider, the facility failed to have antibiotic and pain medications available to administer as ordered for three of five sampled residents (R) (R2, R78, and R10). Findings included: A review of the facility's policy titled Medication Ordering and Receiving from Pharmacy Provider dated January 2023 revealed, The provider pharmacy establishes a daily delivery and pick-up schedule for medications and supplies. It states that new medications, except for emergency or stat medications, were to be called in or transmitted to the pharmacy immediately upon receipt to inform the pharmacy of the need for prompt delivery if the first dose is due before the next scheduled delivery. During regular pharmacy hours, the emergency or 'stat' order is transmitted to the pharmacy immediately upon receipt. Such medications are delivered and administered in a timely manner. 1. A review of the electronic medical record (EMR)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-30 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record review, and a review of the facility's policies titled Medication Ordering and Receiving from Pharmacy Provider, Administration of Drugs, and Medication Errors and Adverse Reactions, the facility failed to ensure that two of six sampled residents (R) (R2 and R72) were free from significant medication error. Findings included: A review of the facility's Medication Ordering and Receiving from Pharmacy Provider policy dated January 2023 revealed, When medication is available in the emergency kit, remove the emergency/STAT dose needed for administration prior to the next pharmacy delivery. A review of the facility's Administration of Drugs policy dated April 2022 revealed that Unless otherwise specified by the resident's attending physician, routine drugs should be administered as scheduled. The nurse should enter an explanatory note in the progress notes for eMAR (Electronic Medical Administration Record) when drugs are withheld, refused, or given other than at scheduled times. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-30 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, interview, and a review of the facility's policies titled Enhanced Barrier Precautions and Isolation - Categories of Transmission-Based Precautions, the facility failed to ensure that infection control practices was followed for two of 40 sampled residents (R) (R51 and R78) related to: (1) utilizing the proper personal protective equipment (PPE) for enhanced barrier precautions (EBP) for R51; and (2) having PPE available outside of a room for staff to don for R78. Findings included: A review of the facility's Enhanced Barrier Precautions policy revised 3/30/2024, revealed that EBP are used in conjunction with standard precautions and expand the use of PPE to donning of gown and gloves during high-contact resident care activities that provide opportunities for transfer of MDRO (multi-drug resistant organisms) to staff hands and clothing. EBP is indicated for residents with indwelling medical devices such as feeding tubes. EBP is employed when performing the following…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and observations, the facility failed to ensure a safe and secure environment free from accident hazards by not keeping cabinets locked in the shower rooms on A and B Halls that contained cleaning supplies, toiletries, and disposable razors. This failure had the potential to harm two of 15 sampled residents (R) R13 and R14 that wandered the facility. Findings include: Observation of the shower room on A Hall on 9/4/2024 at 9:10 am revealed that the cabinet containing the following items, shaving cream, disposable razors, deodorants, cleaning solution, shampoos, body lotions was opened and unlocked. Further observation revealed the lock hanging on the right door of the cabinet without a key present. Observation of the shower room on B Hall on 9/4/2024 at 9:15 am revealed the cabinet containing the following items, deodorants, shave cream, men's cologne, disposable razors, shower gel, shampoos, lotions, hair spray, and wound cleanser was unlocked. There was no lock observed on either door of the cabinet or in the shower room. During an observation on 9/4/2024 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-11-16 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, staff interview, and review of the facility policies titled, Dry Storage Area and Care of Storeroom, the facility failed to ensure food was properly stored, refrigerators were clean, floors were clean, freezers were without ice built up, food was not stored on the floor, and scoops were not stored inside the bins. The deficient practice had the potential to affect 91 of the 95 residents who consumed an oral diet. Findings include: Review of the facility's undated policy titled; Dry Storage Area revealed under Policy: Dry storage areas will be kept in a condition which protects stored foods from infestation. 11. Containers with tight-fitting covers should be used for storing grain products, dried vegetables and broken lots of bulk food. Review of the facility's undated policy titled; Care of Storeroom revealed under Policy: The staff will maintain care of the storeroom according to the following guideline 1. The floors, walls, shelves, and equipment in the storeroom are clen. 6. New stock is placed in back of previously delivered items so that older stock will…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-11-16 · tag F0908 — failed to keep essential equipment working — widespread
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and staff interviews, the facility failed to ensure the walk-in freezer was properly maintained. Specifically, the walk-in freezer had extensive ice buildup. This had the potential to affect 91 of the 95 residents who consumed an oral diet. Findings include: Observations on 11/13/2023 at 12:10 PM during the tour of the kitchen revealed the walk-in freezer had extensive ice build-up at the door seal on both sides, extending up from the freezer floor approximately 36 inches. The evaporator was observed with thick ice along the unit, with extensive frozen droplets on the ceiling, and ice along the hosing. A frozen flow of ice was observed extending down to cover and encase numerous boxes of food. The metal shelving was also coated in ice. There was significant ice build-up on the floor. Other boxes and bags of food were completely covered in ice. Observations on 11/14/2023 at 2:15 PM during the tour of the kitchen revealed the walk-in freezer continued with the ice build-up along the door seal, evaporator, and food boxes. Interview on 11/14/2023 at 2:15 PM with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-11-16 · tag F0883 — failed to offer flu and pneumonia vaccines — pattern
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, record review, and review of the facility policy titled, Influenza and Pneumococcal Immunizations, the facility failed to ensure five of five Residents (R)21, R83, R305, R89 and R17) and/or their representatives were education related to the risks and benefits of the influenza and pneumococcal vaccine. Findings include: Review of the facility policy titled Influenza and Pneumococcal Immunizations, review date November 2022, revealed under Standards: It is the standard of practice of this facility to offer and administer immunizations to the residents unless it is medically contraindicated. Under Procedure: 2. The facility shall provide pertinent information about the significant risks and benefits of the influenza vaccines to residents and or legal representatives prior to administration of vaccine. 5. Prior to the vaccination, the resident or resident's legal representative will be provided information and education regarding the benefits and potential side effects of the influenza vaccine. Provision of such education shall be documented in the resident's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-16 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interviews, and record review, the facility failed to revise the Care Plan to include updated wound care for one of 31 residents (R)22 whose Care Plans were reviewed. The deficient practice had the potential to affect the needed wound care provided by the staff for R22. Findings include: Review of R22's admission Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 8/17/2023, located in the resident's Electronic Medical Records (EMR) under the MDS tab indicated the facility assessed R22 to have a Brief Interview for Mental Status (BIMS) score was 15 out of 15, indicating R22 was cognitively intact. Review of R22's Care Plan, located in the resident's EMR section titled Care Plans, revealed the resident had a care plan with revision date of 8/9/2023. The care plan identified the resident had focus for R22 had the potential for an impairment to skin related to fragile skin. The following intervention was identified: follow facility protocol for treatment of injury. Review of R22's Physician's Orders, located in the resident's EMR under the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-16 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interviews, and record review, the facility failed to ensure two of 31 residents (R) 25 and R22 had physician's orders followed. Specifically, the facility failed to ensure physician orders for notification of blood sugars (BS) were followed for R25 and a physician treatment order was followed for R22. The deficient practice had the potential for the residents to have unmet care needs. Findings include: 1. Review of R25's admission Record, found in the Profile tab of the electronic medical record (EMR), revealed she was admitted to the facility with a diagnosis of diabetes mellitus. Review of R25's annual Minimum Data Set (MDS) assessment located in the MDS tab in the EMR, with an Assessment Reference Date (ARD) of 9/4/2023, revealed a Brief Interview for Mental Status (BIMS) assessment with a score of nine out of 15 which indicated moderate cognitive impairment. She received insulin injections on seven of seven observation dates. Review of R25's EMR under the Orders tab…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-16 · tag F0700 — isolated
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, staff interview, and record review, the facility failed to ensure routine maintenance was provided for three of three Residents (R)21, R89, and R93 reviewed for the safety of bedrails. The deficient practice had the potential to increase the risk of R21, R89, and R93 to sustain an injury by not conducting routine maintenance on bed equipment. Specifically, the facility failed to ensure residents requiring bedrail usage bedrails were routinely inspected and maintenance. Findings include: Review of R21's Electronic Medical Record (EMR) under the Census tab revealed an admission date of 9/2/2023. Review of R21's admission Minimum Data Set (MDS) with an Assessment Reference Date (ARD) dated 9/9/2023, revealed a Brief Interview for Mental Status (BIMS) score of 15 out of 15, indicating R21 was cognitively intact. Observation of R21's bed on 11/13/2023 at 10:00 AM revealed quarter-length bed rails on both sides of the bed. Review of R89's EMR under the Census tab revealed an admission date of 9/26/2023 with diagnoses cognitive issues and a history of falls. Review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-16 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on resident interviews, staff interviews, record review, and review of the facility policies titled, Medication and Treatment Orders, Ordering and Receiving of Medications, and Administration of Medications, the facility failed to ensure two of five residents (Residents (R) 28 and 25) reviewed for medication administration out of a sample of 31 residents received medications as ordered by the physician. Specifically, the facility failed to contact the pharmacy to ensure medications were available for administration to the residents. Findings include: Review of the facility's policy titled, Medication and Treatment Orders dated 11/28/2017 revealed under Standard of Practice: 11. Drugs and biologicals that are required to be refilled must be reordered from the issuing pharmacy not less than three (3) days prior to the last dosage being administered to ensure that refills are readily available. Review of the facility's policy titled, Ordering and Receiving of Medications dated 11/28/2017 revealed under Policy Statement: It is the policy of this facility to complete the required…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-16 · tag F0809 — failed to serve meals on a reasonable schedule — isolated
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, resident interview, staff interview, and review of the facility policy titled, Frequency of Meals, the facility failed to ensure one of one resident (R)22 received meals and assistance with meals in a timely manner. Findings include: Review of the facility policy titled Frequency of Meals dated November 28, 2017, under Standard of Practice: 1. The facility will serve at least three (3) meals or their equivalent daily at scheduled times. There will not be more than fourteen (14) hour span between the evening meal and breakfast. 2. Meals will be served four (4) to six (6) hours apart to help assure (sic) that residents receive nutritional requirements. Review of R22's admission Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 8/17/2023, located in the resident's EMR under the MDS tab indicated the facility assessed R22 to have a Brief Interview for Mental Status (BIMS) score was 15 out of 15, indicating R22 was cognitively intact. The MDS also indicated R22 required extensive assistance of one-person for eating. Review of Facility Mealtimes…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-16 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, staff interview, record review, and the review of the facility policies titled, Infection Control Guidelines for All Nursing Procedures and Handwashing/Hand Hygiene, the facility failed to ensure staff performed hand hygiene between glove changes while completing a dressing change to a feeding tube for two of two Residents (R)83 and R22 observed for a dressing change. The deficient practice had the potential to increase the risk of R83 and R22 to contract an infection as evidence by staff not performing hand hygiene when conducting dressing changes. Findings include: Review of the facility policy titled, Infection Control Guidelines for All Nursing Procedures dated 11/29/2022 revealed under General Guidelines: 3. Employees must wash their hands for ten (10) to fifteen (15) seconds using antimicrobial or nonantimicrobial soap and water under the following conditions: a. before and after direct contact with residents, c. After contact with blood, body fluids, secretions, mucous membranes, or non-intact skin, d. After removing gloves, e. After handling items…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$74,979 in federal fines across 2 penalties.

  • $70,421 — penalty dated 2025-03-30
  • $4,558 — penalty dated 2024-02-06

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to WELLINGTON HEALTH CARE SERVICES — 14 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 51.9-0.9 vs chain
Health inspection 1 of 52.0-1.0 vs chain
Staffing 1 of 52.0-1.0 vs chain
Quality measures 2 of 52.1-0.1 vs chain
The other 13 homes this chain runs (chain average 1.9★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
WELLINGTON HEALTHCARE SERVICES LPOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; GENERAL PARTNERSHIP INTEREST100%since 07/31/2007
ANDWELL INVESTMENTS, LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 01/10/2012
ANDREWS, JAMESIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLNO PERCENTAGE PROVIDEDsince 01/10/2012
BAILEY, TERESAIndividualW-2 MANAGING EMPLOYEEsince 07/01/2023
KELMAN, MOSHEIndividualCORPORATE OFFICERsince 07/01/2023
ELKINS ROAD ASSOCIATES LLCOrganizationGENERAL PARTNERSHIP INTERESTsince 07/31/2007

CMS files one row per role, so the 10 rows in the source record cover these 6 parties — each is shown once here with every role it holds. Nothing is omitted.

3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$11.1M
Net patient revenuemost recent cost report
+7.4%
Operating marginrevenue minus expenses
$552K
Related-party expense5% of expenses
Who pays — share of resident-days
Medicaid 0%Medicare 17%Other / private 83%

This home reported $552K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$291per resident / day
operating cost
$8,859per month
≈ monthly operating cost
$315per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in GA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Georgia Medicaid page.

Typical monthly cost in Georgia
$8,821/mo
Nursing home (semi-private)
$9,429/mo
Nursing home (private)
$5,300/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 115020. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-05-06, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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