Medicalodges Butler
103 East Nursery, Butler, MO 64730 · For profit - Corporation · 105 certified beds · (660) 679-3179 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- a strong health-inspection score (4/5) — the hardest rating to game (though it’s ranked within its own state, not nationally)
- no federal fines or payment denials on record
- a high payroll-based staffing rating (4/5)
- lower-than-typical staff turnover (25% vs 45% nationally) — better care continuity
- it has a citation for mishandling residents’ money or property (F0569)
- a high number of inspection citations overall (16) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 4 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 4 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 8.4% | 18.1% | 15.4% | better |
| Long-stay residents who lose too much weight | 2.9% | 5.3% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.4% | 1.1% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 3.9% | 2.3% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 2.4% | 18.5% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 6.0% | 4.1% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 4.6% | 17.4% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 24.6% | 25.6% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 96.8% | 90.9% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 1.1% | 4.5% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 19.1% | 17.8% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 6.9% | 23.5% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 1.3% | 2.2% | 1.4% | typical |
| Short-stay residents given the seasonal flu vaccine | 94.9% | 63.5% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 26.1% | 26.0% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 33.4% | 13.7% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 1.47 | 2.11 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 2.61 | 2.33 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
56.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 47 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 35.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 20 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.24 therapist hours per resident per day in 2026Q1 — more than 32% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 5% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 56.2%CMS range 42.8–68.3 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 9.7%CMS range 7.1–15.0 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 35.0% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 35.0% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 45.0% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 4.3% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 2.2% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.6%CMS range 4.4–13.7 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.11 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 105 beds and averages 58.9 residents a day — about 56% occupied, or roughly 46 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.14 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.49 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.67 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.54 hrs/resident/day on weekends vs 4.38 on weekdays — 19% thinner on weekends. RN hours go from 0.54 to 0.35 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 25% is below the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
16 citations, most serious first. The 10 most serious are shown; the remaining 6 are one tap away and print in full.
- Potential for harm · Ecited before2025-09-05 · tag F0923 — patternHave enough outside ventilation via a window or mechanical ventilation, or both.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to maintain required negative airflow in the following areas: The South Hall Soiled Utility Room, resident rooms 132, 130 and 128. This practice potentially affected at least 10 residents who resided on the [NAME] Short Hall where the South soiled utility room was located and rooms on the South Hall. The facility census was 65 residents.Note: Air flow was tested by holding one piece of tissue paper to the ceiling vent. If the paper was drawn to the vent, then negative air flow was present; if the paper fell, then negative airflow was absent. Observations on 9/4/25 with the Maintenance Supervisor showed:-At 11:53 A.M., there was the absence of negative airflow in the South side soiled utility room. -At 1:13 P.M., there was the absence of negative airflow in resident room [ROOM NUMBER].-At 1:21 P.M., there was the absence of negative airflow in resident room [ROOM NUMBER].-At 1:27 P.M., there was the absence of negative airflow in resident room [ROOM…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-09-05 · tag F0925 — failed to control pests — patternMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to maintain the attic areas over the short [NAME] Hall, and the attic area over the South Hall free from openings that could allow pests into the attic areas and failed to maintain those attic areas free from numerous animal droppings (the waste product of animals). This practice potentially affected 17 residents who resided on or used those halls. The facility census was 65 residents.1. Observation on 9/3/25 at 12:34 P.M., with the Maintenance Supervisor, showed a 15 inch (in.) long by 1 in. wide opening along the outer wall of the attic above the short [NAME] Hall along with numerous amounts of animal droppings in that attic area. Observation on 9/3/25 at 12:46 P.M., with the Maintenance Supervisor showed a 15 in. long by 3 in. wide opening on the outer wall of the attic area above the south Hall along with numerous amounts of animal droppings in that attic area.During an interview on 9/3/25 at 12:21 P.M., the Administrator said:-The attic areas were checked monthly, when the previous maintenance person was employed at the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-05 · tag F0553 — failed to let residents help plan their care — isolatedAllow resident to participate in the development and implementation of his or her person-centered plan of care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to invite two residents (Resident #7 and Resident #55) to care plan meetings out of 16 sampled residents. The facility census was 63 residents. A policy was requested from the facility for care plan meetings and was not provided. Review of the undated Care Plan Invitation Form showed:-A place for the residents' name.-Three boxes in which one would be checked for if the person invited would be:-Attending in person.-Join in by telephone.-If neither the resident, nor family member would be in attendance. 1. Review of Resident #7's admission record showed the resident was admitted to the facility on [DATE]. Review of the resident's care plan dated 6/19/24 showed:-The resident needed partial to maximum assistance with:--For transfers.--With dressing.-Needed partial assistance with ambulation.-Was at risk for falls.--Needed assistance for:--Going to the bathroom.--Getting ready for the day.--Going to and coming from the dining room.-Being monitored for side…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-05 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure a prompt resolution to a grievance filed by one sampled resident (Resident #55) out of 16 sampled residents. The facility census was 65 residents.Review of the facility's policy titled Grievances dated June 2019 showed:-The facility created the policy to ensure the prompt resolution of grievances.-Grievances may include those with respect to care and treatment, behavior of staff and other residents, and any other concerns a resident may have.-Residents and others could expect contact from the facility's Grievance Officer typically within seven to ten days following the voicing of a grievance.-There was not specific time frame in the policy related to the timing of the resolution of the grievance.1.Review of Resident #55's quarterly Minimum Data Set (MDS- a federally mandated assessment instrument completed by facility staff for care planning) dated 6/6/25 showed the resident was cognitively intact.Review of the resident's grievance dated 7/14/25 showed:-The incident date was unknown.-The resident's sons stated that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-05 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify the Ombudsman of a planned discharge for one resident (Resident #77) out of 16 sampled residents and three closed records. The facility census was 63 residents.A policy was requested from the facility for Ombudsman notification and was not provided. 1. Review of Resident #77's admission record showed the resident was admitted to the facility on [DATE]. Review of the resident's care plan dated 7/12/25 showed:-The resident was admitted for skilled nursing services for a fall with a fractured hip.-The plan was to discharge home.Review of the resident's Progress notes dated 7/18/25 showed:-The resident was discharged home.-The resident was alert and oriented and able to make decisions. -The resident was safe to discharge home. Review of the resident's Discharge Minimum Data Set (MDS - a federally mandated assessment tool used by facilities for care planning), dated 8/2/25, showed:-Short term memory was ok.-Was independent in making decision…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-05 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to identify and direct the care of one sampled resident's (Resident #38) cardiac pacemaker (a small battery-operated device surgically implanted in the body to deliver electrical pulses to help the heartbeat at a normal rate and rhythm), and failed to develop a policy to direct staff responsibilities involved in the care of residents with pacemakers and/or implanted medical devices out of 16 sampled residents. The facility census was 65 residents. A pacemaker policy was requested and not received. 1. Record review of Resident #38's hospital referral information, page nine of six, dated 6/10/25 showed a past surgical history of pacemaker implantation. Review of the resident's electronic medical record (EMR) showed:-He/She was admitted to the facility on [DATE].-He/She had a diagnosis of presence of cardiac pacemaker, dated 6/12/2025. Review of the resident's licensed nurse's admission assessment dated [DATE] showed he/she had a cardiac…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-05 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record review, the facility failed to follow a Registered Dietician (RD) supplement recommendation for one sampled resident (Resident #65) out of 16 sampled residents. The facility census was 65 residents.Review of the facility's policy titled Fortified Foods (items prepared in house that provide additional calories and/or protein and are not required to be ordered by the physician), Two Calorie Med Pass (commercially prepared product designed to provide two calories per one milliliter (ml) and be distributed with the medication pass ordered by the physician), Other Supplements and Snacks dated May 2019 showed:-Residents who were at risk or with poor nutritional intake, declining intake, weight loss, and/or pressure ulcers would be referred to the RD.-The RD would determine if a resident required nutritional intervention or increased oral intake and select appropriate types on interventions.-The RD would document the need for interventions and initiate orders for any that required physician's approval before usage and update the care plan as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-05 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to administer the correct insulin Lantus (a long acting insulin)10 units but instead gave the resident Novalog (fast acting insulin) 10 units at 8:00 P.M., to one sampled resident (Resident # 1) out of three sampled residents. The facility census was 68 residents. On 6/5/25 the Administrator and acting Director of Nursing (DON) were notified of past non-compliance which occurred on 3/7/25. On 3/8/25 the facility administrator was notified of the incident by Licensed Practical Nurse (LPN) A and the investigation was started. LPN A was educated on 3/8/25 and was given a written warning on 3/10/25. Employee education started on 3/8/25 before the start of there shift and finished on 4/3/25. The deficiency was corrected on 3/8/25. Review of the facility's policy Medication Administration General Guidelines dated 1/25 showed: -Medications are administered as prescribed in accordance with manufacturers' specifications, good nursing principles and practices and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-03-29 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to remove dust and food debris from under the reach-in refrigerators at the back of the kitchen; failed to maintain the gasket (a mechanical seal which fills the space between two or more mating surfaces, generally to prevent leakage from or into the joined objects) in the door to the white upright freezer in good repair; failed to remove a buildup of dust from the sprinkler heads over the 3 compartment sink, the sprinkler heads and pipes over the automated toaster and ice maker machine; and failed to remove debris from the spray wand of the automated dishwasher. This practice potentially affected all residents in the facility. The facility census was 70 residents. 1. Observations on 3/25/24 from 9:18 A.M. through 9:38 A.M., during the initial kitchen tour, showed: - A buildup of food debris and dust under the reach-in refrigerators at the back of the kitchen. - A buildup of dust and debris under and behind the ice making machine. - A buildup of dust on the sprinkler heads and the sprinkler pipes over the 3-compartment sink and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-03-29 · tag F0569 — patternNotify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a Third Party Liability (TPL- a form that is used by nursing homes to present a complete account of all the resident's remaining personal funds after a resident passed away) form was completed and submitted to MO Health Net within 30 days of death for three deceased residents (Residents #219, #220, and #221); and the facility failed to ensure a check with the remaining funds was submitted within 5 days of discharge for one discharged resident (Resident #218. This practice potentially affected four discharged residents. The facility census was 70 residents. 1. Review of Resident #219's resident fund information showed: - The resident passed away on [DATE]; at the time of the resident trust review, it had been 36 days since the resident's death. - The resident had $200.11 in his/her account when he/she passed away. During an interview on [DATE] at 11:42 A.M., the Business Office Manager (BOM) said he/she sent a check to the funeral home on [DATE]…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 6 citations
- Potential for harm · Ecited before2024-03-29 · tag F0923 — patternHave enough outside ventilation via a window or mechanical ventilation, or both.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure there was negative airflow as required in the soiled utility room close to the South Hall and in the restrooms of the following resident rooms: 123, 122, 102, and the restrooms of shared rooms of 30/28, 31/33, 29/27, 19/21, 16/14, 15/17, 12/10 and 13/11. This practice potentially affected at least 20 residents who resided in or used those areas. The facility census was 70 residents. Note: Air flow was tested by holding one piece of tissue paper to the ceiling vent. If the paper was drawn up then negative air flow was present; if the paper was not drawn to the ceiling vent, then negative airflow was absent. 1. Observation with the Maintenance Director on 3/26/24, showed: - At 12:09 P.M., there was not any negative airflow in the soiled utility room close to the south nurse's station. - At 12:14 P.M., there was not any negative airflow from the ceiling vent of the restroom of resident room [ROOM NUMBER]. - At 12:15 P.M., there was not any negative…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-29 · tag F0925 — failed to control pests — patternMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to maintain the East hall attic area free of openings that could let in potential pests, and failed to maintain that attic area free of debris that indicated evidence of pests; failed to maintain the South hall attic area free of hay/straw which indicated the presence of pests and failed to maintain the tat area over the dementia unit free of pests which were once in that attic as evidenced by animal droppings and the presence of feathers. This practice potentially affected 40 residents who resided in or used those areas. The facility census was 70 residents. 1. Observation on 3/26/24 at 9:19 A.M., with the Maintenance Director of the East attic area showed: - Two openings at the outer wall end of the attic where the screen was not properly sealed against the entrance of pests. - The presence of some type of nest. 2. Observation on 3/26/24 at 10:41 A.M., with the Maintenance Director of the South attic area, showed the presence of a large amount of hay/straw towards the outer wall end of the attic. 3. Observation on 3/26/24 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-29 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to update the intervention for the continued use of a knee brace for one sampled resident (Resident #2); to update the care plan with new interventions as needed; and to ensure the fall care plan was implemented for one sampled resident (Resident #41) who fell after being left alone in the dining room and did not have on proper footwear out of 18 total sampled residents. The facility census was 70 residents. Review of the facility's Falls Management policy revised 12/22/22 showed: -The fall assessment should be completed upon admission, quarterly, with a significant change and each fall occurrence. -If identified risk is present the interventions should be communicated to facility staff on the care plan. -After a fall occurs the licensed nurse would initiate a risk management event reporting process to include: --A physical assessment. --Injuries sustained. --Fall occurrences were to be documented in the clinical record including the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-29 · tag F0699 — isolatedProvide care or services that was trauma informed and/or culturally competent.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to identify, assess and provide supportive interventions for one sampled resident (Resident #63), with a diagnosis of Post-Traumatic Stress Disorder (PTSD - a mental health condition triggered by a terrifying event - either experiencing it or witnessing it; symptoms may include flashbacks, nightmares and severe anxiety, as well as uncontrollable thoughts about the event), out of 18 sampled residents. The facility census was 70 residents. Review of Trauma-Informed Care Implementation Center (https://www.traumainformedcare.chcs.org/what-is-trauma-informed-care/) copyright 2021 showed: -Trauma-informed care shifts the focus from What's wrong with you? to What happened to you? -A trauma-informed approach to care acknowledges that health care organizations and care teams need to have a complete picture of a patient's life situation - past and present - in order to provide effective health care services with a healing orientation. -Adopting trauma-informed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2022-07-01 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to meet the requirements for a comprehensive, facility-specific infection prevention and control program designed to help prevent the development and transmission of water-borne pathogens (a bacterium, virus, or other microorganism that can cause disease), in accordance with Centers for Medicare and Medicaid Services (CMS) guidelines. This deficient practice had the potential to affect all residents, visitors, volunteers, and staff who reside, visit, use, or work in the facility. The facility census was 68 with a licensed capacity for 110. 1. Record review of a maintenance binder containing the facility's water-borne pathogen prevention program, dated 7/25/19, and entitled Legionella Risk Assessment & Management Program, provided by the Maintenance Supervisor (MS), showed a 6-page document with 3 attached pages of chlorine tests, that failed to include other CMS requirements such as, but not limited to: -A facility-specific risk assessment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-07-01 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to keep the kitchen and the dry storage floors clean; to retain operable thermometers in all refrigerators/freezers to confirm adequate temperature ranges; to maintain sanitary utensils and food preparation equipment; to maintain plastic cutting boards to avoid food safety hazards; to follow correct hair hygiene practices; and to separate damaged foodstuffs. These deficient practices potentially affected all residents, visitors, volunteers, or staff who ate food from the kitchen. The facility's census was 68 residents with a licensed capacity for 110 residents. 1. Observations during the initial kitchen inspection on 6/27/22 between 10:01 A.M. and 12:38 P.M. showed the following: -The dry storage room floor had nine plastic cup lids, a fork, bits of paper, plastic, a small strip of cardboard, and food debris underneath the baker's racks. -There was a 12 ounce plastic bottle of pancake syrup under the large can dispenser rack. -A large 6.61 pound can of Mandarin oranges on the dispenser rack was heavily dented at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to MEDICALODGES, INC. — 18 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 4 of 5 | 2.7 | +1.3 vs chain |
| Health inspection | 4 of 5 | 2.4 | +1.6 vs chain |
| Staffing | 4 of 5 | 3.6 | +0.4 vs chain |
| Quality measures | 3 of 5 | 2.8 | +0.2 vs chain |
The other 17 homes this chain runs (chain average 2.7★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| MEDICALODGES INC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 01/01/1966 |
| BROOKS, MISTY | Individual | W-2 MANAGING EMPLOYEE | — | since 02/27/2004 |
| BUTLER, RICHARD | Individual | CORPORATE DIRECTOR | — | since 07/01/2003 |
| COX, GAREN | Individual | CORPORATE DIRECTOR | — | since 02/26/1998 |
| DOLL, GAYLE | Individual | CORPORATE DIRECTOR | — | since 03/10/2005 |
| HINES, SCOTT | Individual | CORPORATE DIRECTOR; CORPORATE OFFICER | — | since 03/19/2009 |
| MARSHALL, CAROL | Individual | CORPORATE DIRECTOR | — | since 07/27/2006 |
| OTT, RON | Individual | CORPORATE DIRECTOR | — | since 09/15/2006 |
| CARDENAS, STACI | Individual | CORPORATE OFFICER | — | since 05/28/2013 |
| COOVER, TERESA | Individual | CORPORATE OFFICER | — | since 09/21/2017 |
| LAGER, SHANNON | Individual | CORPORATE OFFICER | — | since 06/15/2013 |
| LANTZ, KATHLEEN | Individual | CORPORATE OFFICER | — | since 10/22/2007 |
| MCBRIDE, TRAVIS | Individual | CORPORATE OFFICER | — | since 11/15/2012 |
| ROHLING MCCORD, CATHERINE | Individual | CORPORATE OFFICER | — | since 06/09/2000 |
| SMITH, PAMELA | Individual | CORPORATE OFFICER | — | since 10/09/2009 |
| WAECHTER HARMON, LORI | Individual | CORPORATE OFFICER | — | since 03/31/2018 |
CMS files one row per role, so the 17 rows in the source record cover these 16 parties — each is shown once here with every role it holds. Nothing is omitted.
1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $325K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MO
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Missouri Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 265564. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-09-05, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.