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Brunswick Rehabilitation and Healthcare Center

1070 Old Ocean Highway, Bolivia, NC 28422 · For profit - Limited Liability company · 90 certified beds · (910) 755-5955 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citations on record (F0600, F0607) — most recent Mar 20252 immediate-jeopardy citations$94,140 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has abuse, neglect, or exploitation citations (F0600, F0607) — most recent Mar 2025
  • inspectors cited 2 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (38) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $94,140 in federal fines (most recent 2023-12-11)
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (2/5)
  • its facility-reported quality-measure rating is low (2/5)
  • nursing-staff turnover (80%) runs well above the national median (45%)
  • about 19% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 2 of 5

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
584 Hospital Dr NE · (910) 762-2433 · Call to confirm hours
Pharmacy
58 Physicians Dr Nw # 5 · (910) 754-7200 · Call to confirm hours
Grocery
1751 Mallison Way SE · (910) 294-7927 · Call to confirm hours
Park
1724 Whooping Crane Dr NE · (910) 209-4246 · Typically dawn to dusk
Place of worship
1041 Old Ocean Hwy E · (910) 754-7979

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 2 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased13.4%15.6%15.4%better
Long-stay residents who lose too much weight18.2%7.2%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%0.7%0.9%better
Long-stay residents with a urinary tract infection0.4%2.3%2.0%better
Long-stay residents with depressive symptoms18.7%5.9%6.5%worse
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury8.5%3.5%3.3%worse
Long-stay residents whose ability to walk worsened31.7%18.3%16.1%worse
Long-stay residents on antianxiety or hypnotic medication25.9%21.3%18.9%worse
Long-stay residents given the seasonal flu vaccine96.2%94.1%95.3%typical
Long-stay residents with pressure ulcers8.6%5.5%4.7%worse
Long-stay residents with worsening bladder/bowel control25.7%20.7%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table15.8%14.0%17.1%typical
Short-stay residents who newly got an antipsychotic medication2.7%1.4%1.4%worse
Short-stay residents given the seasonal flu vaccine100.0%78.1%79.4%better
Short-stay residents rehospitalized after admission26.1%22.9%22.6%worse
Short-stay residents with an outpatient ER visit14.5%12.9%12.0%worse
Long-stay hospitalizations per 1,000 resident days3.031.781.67worse
Long-stay outpatient ER visits per 1,000 resident days3.981.801.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

50.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 180 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

50.8%U.S. median 51.5%
Got home and stayed home
11.0%U.S. median 10.7%
Went back to hospital
76.5%U.S. median 56.6%
Met the expected recovery
0.40U.S. median 0.31
Therapy hours / resident / day
0.13hours / resident / day
Physical therapy
0.19hours / resident / day
Occupational therapy
0.07hours / resident / day
Speech therapy

Met the expected recovery: 76.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 68 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.40 therapist hours per resident per day in 2026Q1 — more than 69% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 24% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF50.8%CMS range 44.9–57.951.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.0%CMS range 7.8–14.710.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge76.5%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge63.2%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge72.1%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge91.2%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened6.7%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.6%CMS range 3.6–13.07.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.911.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.46
RN hours/ resident / day
1.11
LPN hours/ resident / day
1.91
Aide hours/ resident / day
3.48
Total nurse hours/ resident / day
0.35
RN hoursweekends
80.2%
Total nursing turnover
100.0%
RN turnover

How full it usually is: this home is certified for 90 beds and averages 78.2 residents a day — about 87% occupied, or roughly 12 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.476 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.46 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.91 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.24 hrs/resident/day on weekends vs 3.57 on weekdays — 9% thinner on weekends. RN hours go from 0.50 to 0.35 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 80% is well above the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

9
deficiencies at the latest standard inspection (2026-05-05)
17
at the previous standard inspection (2025-03-05)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

38 citations, most serious first. The 12 most serious are shown; the remaining 26 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2023-12-11 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, staff and Nurse Practitioner interviews, the facility failed to protect residents' right to be free from sexual abuse (Resident #2) and intentional inappropriate touching (Resident #6) perpetrated by Resident #1. In the evening of 11/26/23 the facility was made aware Resident #1 entered another resident's room (Resident #6) uninvited and Resident #6 reported to Nurse #1 that a strange man (identified as Resident #1) woke her up and was holding her hand, telling her he was going to care for her and kissed her on the cheek. Resident #6 was upset and scared and was not sure what Resident #1 was doing in the room and told him he did not belong in her room. Resident #6 required Ativan (a medication to treat anxiety) 4 days later because she was still upset. On 11/27/23, the day following the incident with Resident #1 and Resident #6, Resident #1 was found by Nurse Aide #1 in Resident #2's room sitting at his bedside while Resident #2 lay in bed. Resident #1 had his hand down…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · J2023-12-11 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and staff interviews, the facility failed to protect Resident #2 from sexual abuse when the Administrator was made aware of Resident #1 entering Resident #6's room uninvited on 11/26/23. Resident #6 reported to Nurse #1 that Resident #1 woke her up and was holding her hand, telling her he was going to care for her and kissed her on the cheek. Resident #6 was upset and scared and was not sure what he was doing in the room and told him he did not belong in her room. The following day 11/27/23, Resident #1 was found by Nurse Aide #1 in Resident #2's room sitting at his bedside while Resident #2 lay in bed. Resident #1 had his hand down Resident #2's brief and was manually stimulating (moving hand in an up and down motion) his penis. Additionally, the facility failed to identify abuse, to report the allegation of abuse to the state agency and to conduct a thorough investigation for Resident #6. This was for 2 of 3 residents observed for abuse. Immediate Jeopardy began on 11/26/23 when the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-05-05 · tag F0881 — failed to use antibiotics responsibly — widespread
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interviews, the facility failed to implement a facility-wide system to monitor the use of antibiotics. This was evident for 8 of 9 months (July 2025, August 2025, September 2025, October 2025, November 2025, December 2025, February 2026, March 2026) that surveillance data was reviewed. This practice had the potential to affect all residents in the facility. Findings included: The facility's Antibiotic Stewardship Program policy last revised on December 2016, indicated that all clinical infections treated with antibiotics will undergo review by the Infection Preventionist or designee. The Infection Preventionist will review antibiotic utilization as part of the antibiotic stewardship program and identify specific situations that are not consistent with the appropriate use of antibiotics. The antibiotic stewardship program will review essential data including antibiotic orders, clinical documentation, infection surveillance logs, microbiology testing, other tests to confirm infections, and trends in data including a listing of antibiotic orders,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-05-05 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and interviews with facility staff, the Nurse Practitioner, Pharmacy Consultant and the Pharmacy Director, the facility failed to 1) have effective safeguards and systems in place to prevent drug diversion of discontinued Oxycodone (narcotic pain medication), Hydrocodone/Acetaminophen (narcotic pain medicine with Tylenol) and Lorazepam (an antianxiety medication); and 2) failed to have an effective tracking system to monitor declining count sheets and remove discontinued controlled substances from the medication cart for 5 of 6 residents reviewed for drug diversion (Residents #9, #41, #69, #94, and #95). These failures resulted in inaccurate narcotic counts and had the potential for residents being administered incorrect medications, and receiving narcotics that were not physician ordered. Findings included: 1a. A physician's order was written on 07/18/25 to discontinue Lorazepam 0.5mg every 8 hours as needed for anxiety for Resident #9. The declining count sheet (an inventory log used to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-05 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and staff interviews the facility failed to treat a resident in a respectful and dignified manner when Resident #19 was seated in his geriatric wheelchair (a special medical recliner with a wheeled base designed for older adults and individuals with mobility issues) and Nurse Aide #1 pulled the wheelchair down the hall with the resident positioned behind her resulting in the resident being unable to see where he was going. A reasonable person would have had the expectation of being treated with dignity and would have wanted to be wheeled facing forward. In addition, the facility failed to promote dignity during meals when Nurse Aide #1 and Nurse Aide #4 were observed standing over the bedside feeding Resident #19 and Resident #33 who required total dependent care with eating. A reasonable person would have the expectation of being treated with dignity while dining. This occurred for 2 of 6 residents reviewed for dignity (Resident #19 and Resident #33). Findings included: 1.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-05 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and staff and Nurse Practitioner interviews, the facility failed to follow a physician's order when nursing staff administered the wrong dose of a prescription opioid pain medication 5 times for 1 of 6 residents reviewed for medications (Resident #69). Findings included: Resident #69 was admitted to the facility on [DATE]. Diagnoses included peripheral vascular disease (narrowed or blocked blood vessels, typically affecting legs and feet, that can cause pain and cramping in the leg muscles) and status post above the knee amputation of left leg. The Minimum Data Set quarterly assessment dated [DATE] revealed Resident #69 was moderately cognitively impaired. Resident #69 did not receive scheduled pain medication but did receive as needed pain medication for a pain rating of 6 out of 10. Resident #69 was coded as receiving opioids (narcotic pain medication) during this assessment. A physician's order written on 06/18/25 and discontinued on 11/12/25 for Resident #69 revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-05 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and resident and staff interviews, the facility failed to assist a resident who was dependent on staff for feeding assistance with a meal. This resulted in Resident #2, who was cognitively impaired, waiting for assistance with eating after the meal tray was placed within view at the bedside. This occurred for 1 of 3 residents reviewed for assistance with activities of daily living (Resident #2). Findings included: Resident #2 was admitted to the facility on [DATE] with diagnoses including traumatic brain injury and diabetes. A care plan dated 2/28/26 revealed Resident #2 had activities of daily living (ADL) self-care deficit related in part to; failure to thrive, lack of coordination, and muscle weakness. Interventions included to assist with ADL's including eating. Resident #2 was totally dependent on staff with eating her meals. The Minimum Data Set (MDS) comprehensive assessment dated [DATE] revealed Resident #2 had moderately impaired cognition. She was dependent on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-05 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff and Nurse Practitioner interviews, the facility failed to obtain weights as ordered by the physician and failed to verify the accuracy of weights after significant weight changes for 1 of 3 residents reviewed for weight monitoring (Resident #32).Findings included: Resident #32 was admitted to the facility on [DATE] with diagnoses including end stage renal disease with dependence on hemodialysis, and congestive heart failure (CHF). A physician's order dated 1/29/26 for Resident #32 revealed to obtain daily weights for CHF. Record review revealed the following documented weights for Resident #32 for February 2026: 02/01/26 - 190.6 lbs. (pounds) 02/03/26 - 193.6 lbs.02/09/26 - 194.0 lbs.02/10/26 - 194.4 lbs.02/11/26 - 194.6 lbs.02/16/26 - 194.1 lbs.02/17/26 - 194.8 lbs.02/18/26 - 194.0 lbs.02/19/26 - 195.4 lbs.02/20/26 - 195.4 lbs.02/21/26 - 203.2 lbs. Review of Resident #32's progress notes from 2/1/26 through 2/21/26 revealed no documentation explaining why weights were not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-05 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, resident and staff, and the Nurse Practitioner's interviews the facility failed to administer an as needed antihypertensive medication (Clonidine 0.2 milligrams) according to the physician's order and withhold the medication Isosorbide Mononitrate (a vasodilator that relaxes and dilates blood vessels and can lower blood pressure) according to the physicians order when blood pressure parameters were met. This occurred for 1 of 6 residents reviewed for medication administration (Resident #60). Findings included: Resident #60 was admitted to the facility on [DATE] with diagnoses including hypertension, congestive heart failure, and coronary artery disease. a. A physician's order dated 12/13/25 for Resident #60 revealed to administer Clonidine 0.2 milligrams (mgs) every 12 hours as needed for systolic blood pressure greater than 180 or diastolic blood pressure greater than 90. Review of Resident #60's Medication Administration Record (MAR) dated December 2025 revealed the following blood…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-05 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews with the Nurse Practitioner and staff, the facility failed to accurately document the administration of controlled substances for 4 of 6 residents reviewed for accurate medical records (Residents #41, #69, #94 and #95).Findings included: a.) Resident #41 was admitted to the facility 03/23/23. A physician's order written on 09/11/25 for Resident #41 and discontinued on 11/19/25 for Oxycodone (opioid pain medication) 5 milligrams (mg) tablet, one tablet by mouth every 8 hours as needed for pain. Review of Resident #41's declining count sheet (an inventory log used to record a running total for each controlled medication) revealed Nurse #1 documented the removal of Oxycodone 5 mg on 09/11/25 at 4:00 PM, 09/12/25 at 2:00 PM and 6:00 PM, 09/19/25 at 9:00 AM and 4:00 PM, 09/20/25 at 9:00 AM and 4:00 PM, and 09/21/25 at 1:00 PM. The Medication Administration Record (MAR) for September 2025 for Resident #41 revealed on 09/11/25 at 4:00 PM, 09/12/25 at 2:00 PM and 6:00 PM, 09/19/25…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-05 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review, and staff interviews, the facility failed to implement their infection control policy and procedures for Contact Precautions when cleaning a resident's room (Resident #37) who was on Contact Precautions for suspicion of Norovirus (a highly contagious group of viruses that cause inflammation of the stomach and intestines and can survive on surfaces for weeks) and Rotavirus (a highly contagious virus that causes gastrointestinal symptoms). This occurred with 2 of 5 staff members who were observed for infection control practices (Housekeeping Aide #1 and Housekeeping Aide #2). Findings included: The Infection Control Policy dated January 2026 revealed Contact Precautions were implemented for residents known or suspected to be infected with microorganisms that can be transmitted by direct contact with the resident or indirect contact with environmental surfaces or resident care items in the residents environment. Staff and visitors are to wear gloves and a gown when entering the room and remove before leaving the room when a resident is on Contact…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-03-05 · tag F0580 — failed to tell family and doctor about changes — pattern
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, and staff, Nurse Practitioner, and Physician interviews, the facility failed to notify the Physician, or the Nurse Practitioner of a resident's blood pressure medication Carvedilol 3.125 milligrams prescribed for hypertension and scheduled for administration twice a day was held 34 times during a period of 77 days or that Midodrine (prescribed to increase blood pressure) was being administered outside of the prescribed parameters. This occurred for 2 of 5 residents (Resident #54) reviewed for medication administration and notification to the physician. Findings included. This tag is cross referenced to: F760: Based on record review, and staff, Physician, Nurse Practitioner, and the Consultant Pharmacist interviews the facility failed to 1.)administer the antihypertensive medication Carvedilol 3.125 milligrams prescribed twice a day for hypertension. Resident #54 experienced no significant outcome by not receiving the medication. 2.) hold the blood pressure medication Midodrine (prescribed to increase blood pressure) when the systolic blood pressure was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 26 citations
  • Potential for harm · E2025-03-05 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observations, Administrator, and Maintenance Director interviews, the facility failed to remove the black greenish substance from the commode base caulking in resident rooms (200, 201, 205, 207, 208, 209, 305, and 411), failed to repair resident's overhead lights that were non-functioning in resident rooms (202 and 411). These failures occurred on 3 of 5 hallways (200, 300, and 400 Halls) observed for a safe, clean, homelike environment and failed to maintain hot water temperatures in 2 of the 2 shower rooms on the 300-hall (Spa #1 and Spa #2) reviewed for hot water. Findings included: 1. An observation of the two 300-hall shower rooms was completed during a round on 02/17/25 which started at 9:45 AM with the Maintenance Director. The shower hot water temperature in Spa #1 fluctuated from 85 degrees Fahrenheit (F) to 89 degrees F, and the shower in Spa #2 hot water temperature fluctuated from 83 degrees F to 101 degrees F. Both shower water temperatures were obtained using the calibrated thermometer provided by the Maintenance Director and the temperatures…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-05 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and staff interviews, the facility failed to provide bathing and showers (Resident #39, Resident #53, and Resident #60) and incontinence care (Resident #7) to residents who were dependent on staff assistance with activities of daily living (ADL). This occurred for 4 of 5 residents reviewed for ADL care. Findings included. 1a.) Resident #39 was admitted to the facility on [DATE] with diagnosis including Alzheimer's disease. The Minimum Data Set (MDS) admission assessment dated [DATE] revealed Resident #39 was severely cognitively impaired. She had no rejection of care. She had impaired range of motion in her bilateral upper and lower extremities and was dependent on staff for activities of daily living (ADL). A care plan dated 1/16/25 revealed Resident #39 had ADL self-care performance deficit related to her diagnosis of Alzheimer's disease, primary osteoarthritis, diabetes, and hypertension. Interventions included to encourage participation in tasks. During an interview on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-05 · tag F0692 — failed to prevent malnutrition and dehydration — pattern
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and staff, Registered Dietician and Physician interviews, the facility failed to provide a nutritional supplement ordered twice a day for 30 days for wound healing to a resident who was at risk for malnutrition and had a facility acquired unstageable deep tissue injury of the right heel and a deep tissue injury to the left heel that developed into a Stage IV pressure wound. This occurred to 1 of 10 residents (Resident #60) reviewed for nutrition. Findings included. Resident #60 was admitted to the facility on [DATE] with diagnoses including muscle wasting with atrophy, dysphagia, and dementia. A wound physician's report dated 11/20/24 revealed Resident #60 had bilateral deep tissue injuries to her left and right heels. A care plan revised 11/25/24 revealed Resident #60 was at nutritional risk due to cognitive decline associated with dementia, dysphagia with a modified diet order, age-related physiological decline and debility, skin breakdown, diabetes, and aphasia. She was at risk for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-05 · tag F0727 — failed to provide required RN coverage — pattern
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interviews, the facility failed to provide 8 hours of Registered Nurse (RN) coverage for 13 of 275 days reviewed for staffing (04/6/24, 04/20/24, 04/21/24, 07/13/24, 07/27/24, 08/17/24, 09/07/24, 09/08/24, 09/28/24, 09/29/24, 10/05/24, 10/28/24, and 12/03/24). Findings included: The PBJ (Payroll Based Journal) Staffing Data Report Fiscal Year - Quarter 1, 2024 (October 1 - December 31) documented the facility had no RN Coverage on 10/08/24, 11/19/24, 12/03/24, and 12/31/24. In addition, the PBJ Staffing Data Report Fiscal Year - Quarter 3, 2024 (April 1 - June 30) documented the facility had no RN Coverage on 04/06/24, 04/07/24, 04/20/24, and 04/21/24. In an interview with the Human Resources Director on 02/18/25 at 1:50 PM she stated she verified by reviewing the daily employee timecard punches that an Agency RN had worked 8 hours on the following dates: 04/07/24,10/08/24, 11/19/24, 12/31/24. She could not explain why the PBJ report did not recognize the hours worked by the Agency RN because she did punch the time clock. The Human Resources Director…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-03-05 · tag F0756 — failed to review each resident's drug regimen — pattern
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and Physician and Consultant Pharmacist's interviews, the Pharmacist failed to identify and address during the monthly medication regimen review that a residents Carvedilol 3.125 milligrams prescribed for hypertension was held 17 out of 31 days during December 2024. This occurred for 1 of 5 residents (Resident #54) reviewed for medication administration. Findings included. Resident #54 was admitted to the facility on [DATE] with diagnoses to include hypertension. A physician's order dated 6/10/24 for Resident #54 revealed Carvedilol (antihypertensive) 3.125 milligram tablets. Give one tablet orally two times a day for hypertension. There were no parameters on the order to hold the medication. Review of the Medication Administration Record (MAR) dated December 2024 for Resident #54 revealed Carvedilol 3.125 milligram tablets. Give one tablet orally two times a day for hypertension to be administered at 8:00 AM and 8:00 PM. There were no parameters on the MAR to hold the medication. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-05 · tag F0760 — failed to prevent significant medication errors — pattern
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and staff, Physician, Nurse Practitioner, and the Consultant Pharmacist interviews the facility failed to 1.)administer the antihypertensive medication Carvedilol 3.125 milligrams prescribed twice a day for hypertension. Resident #54 experienced no significant outcome by not receiving the medication. 2.) hold the blood pressure medication Midodrine (prescribed to increase blood pressure) when the systolic blood pressure was greater than 130 millimeters of mercury (mmHg). Resident #43 experienced no significant outcome from receiving the additional doses. This occurred for 2 of 5 residents (Resident #54 and Resident #43) reviewed for medication administration. Findings included. 1.) Resident #54 was admitted to the facility on [DATE] with diagnoses to include hypertension. A physician's order dated 6/10/24 for Resident #54 revealed Carvedilol (antihypertensive) 3.125 milligram tablets. Give one tablet orally two times a day for hypertension. There were no parameters on the order to hold…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-05 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and staff interviews the facility failed to ensure that food items that were stored for use in 1 of 1 walk-in refrigerator, 1 of 1 reach-in refrigerator and the dry goods storage pantry were labeled, dated, or discarded when expired. This deficient practice had the potential to affect food served to residents. Findings included: An observation on 02/16/25 at 10:20 AM of the kitchen's walk-in refrigerator with the Dietary Manager in training revealed: a. (2) small glasses of nectar orange juice with no opened date b. (1) partially used plastic bucket of pears with no opened date c. (4) hot dogs in a zip lock bag with an expiration date of 02/11/25 d. (1) partially used container of apple juice with an open date of 01/29/25 (expired on 02/04/25) e. (1) tub of chocolate pudding partially used with no opened date f. (1) pitcher of partially used fruit punch with an expiration date of 02/07/25 g. (1) partially used container of thickened sweet tea with lemon with no opened date h. (1) partially used small bowel of apple sauce with no opened date i. (1) partially…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-05 · tag F0867 — failed to act on quality-improvement findings — pattern
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interviews, the facility failed to ensure the Quality Assurance and Performance Improvement (QAPI) program established and implemented effective systems to monitor and evaluate action plans previously developed to correct identified deficiencies. This failure resulted in the facility being unable to sustain compliance at F584, F677, F727, F732, and F812. During a complaint investigation and follow up survey of 02/04/23, the facility failed to maintain hot water temperatures in a shower room used by residents (F584). During a complaint investigation survey of 01/25/24, the facility failed to provide incontinent care to dependent residents (F677). During a recertification and complaint investigation survey of 03/27/24, failed to provide 8 hours of a Registered Nurse (RN) coverage (F727), accurately document the Daily Nursing Hours staff postings (F732), and ensure that food items that were stored for use were labeled (F812). On the current recertification and complaint investigation survey these identical deficient practices were repeated. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-05 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Basedonobservations recordreview andstaffinterviews thefacilityfailedtoimplementthefacilitysinfectioncontrolpolicyandproceduresforEnhancedBarrierPrecautions(EBP when1.) Nurse#5 provideddirect careforResident#60'sStageIVandunstageablechronicfootwoundswithoutapplyingthenecessary personalprotectiveequipment(PPE and 2.) whentwonurseaides(NurseAide#1 andNurseAide#2) providedcare to Resident #7 withoutapplyingthenecessary PPE whohadastageIVpressureulcerandtubefeedingport Thisoccurredfor3 of3 staff(Nurse#5, Nurse Aide #1 andNurse Aide #2) observedforinfectioncontrolpractices Findingsincluded ReviewofthefacilityspolicyforEnhancedBarrierPrecautionsupdatedOctober2024 revealedEnhancedBarrierPrecautions(EBP requirestheuseofgownandglovesonlyforhighcontactresidentcareactivities Highcontactresidentcareactivitiesintheresidents roomsincludeddressing bathingshowering transferring providinghygiene changinglinens changingbriefsorassistingwithtoileting devicecareorusesuchascentrallines urinarycatheters feedingtubes tracheostomyventilatoruse andwoundcare 1.) During an observation on 02/16/25 at 4:50 PM…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-05 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and resident and staff interviews, the facility failed to provide a resident with their preferred number of showers a week for 1 of 1 residents reviewed for choices (Resident #38). The findings included: Resident # 38 was admitted to the facility on [DATE] with diagnoses that included spondylosis, muscle weakness, venous thrombosis, and anxiety. Resident #38's most recent Minimum Data Set (MDS) dated [DATE] revealed the resident had no cognitive impairments. Resident #38 needed extensive to total assistance with activities for daily living: bed mobility, transfers, eating, toilet use, dressing, personal hygiene, and bathing. Resident #38's care plan dated 02/03/25 revealed Resident #38 was unable to participate in the usual daily routine and needed modified activities or some assistance when using her hands. Resident #38 had an Activities for Daily Living (ADL) self-care performance deficit related to diabetes, spondylosis with myelopathy, osteoarthritis, and muscle weakness.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-05 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observations, record review, and staff interviews, the facility failed to protect a residents' right to be free from neglect when a nurse (Nurse#5) failed to perform the daily wound care to an infected Stage IV left heel pressure wound and an unstageable right heel pressure wound both of which were facility acquired. This failure occurred for 1 of 3 residents reviewed for neglect. Findings included. This tag is cross referenced to: F686: Based on observations, record review, staff, the Medical Director and the Wound Physician interviews, the facility failed to provide wound care according to the physician's order for a Stage IV pressure ulcer on the left heel and an unstageable deep tissue injury on the right heel. This occurred for 1 of 3 residents (Resident #60) reviewed for wound care.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-05 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and staff, the Medical Director and the Wound Physician interviews, the facility failed to provide wound care according to the physician's order for a Stage IV pressure ulcer on the left heel and an unstageable deep tissue injury on the right heel. This occurred for 1 of 3 residents (Resident #60) reviewed for wound care. Findings included: Resident #60 was admitted to the facility on [DATE] with diagnoses including peripheral arterial disease, diabetes, hypertension, and dysphagia. A care plan dated 11/18/24 revealed Resident #60 had deep tissue injuries to her left and right heel and was at risk for further decline and infection. Interventions included in part to administer wound care treatments as ordered and monitor for effectiveness. The Minimum Data Set (MDS) quarterly assessment dated [DATE] revealed Resident #60 had moderately impaired cognition. She had two deep tissue injuries. She had no rejection of care. The wound physician's note dated 2/12/25 revealed Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-05 · tag F0725 — failed to have enough nursing staff — isolated
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, staff, and resident interviews the facility failed to provide sufficient nursing staff to provide incontinence care to a dependent resident (Resident #7). Nurse Aide #2 reported she changed Resident #7's brief at approximately at 7:30 AM and had not checked the resident for incontinence needs again until 1:15 PM. This occurred for 1 of 24 residents reviewed for sufficient staffing. Findings included: Resident #7 was admitted to the facility on [DATE]. Diagnoses included history of urinary tract infections, muscle wasting and atrophy, and need for assistance with personal care. The Minimum Data Set (MDS) quarterly assessment dated [DATE] revealed Resident #7 was cognitively intact and was coded for impairments to both sides of upper and lower extremities and dependent with one staff physical assistance for ADL care. Resident #7 was always incontinent of bowel and bladder. A review of the staffing assignment sheet on 02/16/25 revealed there was one nurse aide assigned to each…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-05 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review and staff interviews the facility failed to maintain a medication error rate of less than 5%. There were 3 medication errors observed out of 25 opportunities which resulted in a medication error rate of 12%. This occurred for 2 of 4 residents reviewed during a medication pass observation (Resident #79 and #66). Findings included: 1). A medication pass observation on 02/19/25 a 8:30 AM with Nurse #6 revealed Resident #79 was administered Metoprolol (medication to treat high blood pressure) 25 milligrams (mg). Nurse #6 was not observed obtaining Resident #79's blood pressure prior to administering the Metoprolol 25 mg tablet. Nurse #6 stated she completed her medication pass for Resident #79 at 8:45 AM on 02/19/25. The medication reconciliation on 02/19/25 of Resident #79's medications revealed Resident #79 had an order for Metoprolol 25 mg with an order to hold the blood pressure medication if the systolic blood pressure (SBP) was less than 110 mm/Hg (millimeters of mercury). An interview was conducted with Nurse #6 on 02/19/25 at 10:35 AM. Nurse…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-05 · tag F0825 — isolated
    Provide or get specialized rehabilitative services as required for a resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and staff, Nurse Practitioner, Rehabilitation Director, and Registered Dietician interviews, the facility failed to implement a written order for occupational therapy evaluation for 1 of 10 residents (Resident #7) reviewed for nutrition. Findings included: Resident #7 was admitted to the facility on [DATE]. Diagnoses included history of diabetes, protein calorie malnutrition, gastrostomy (the insertion of a feeding tube via the stomach) and need for assistance with personal care. The Minimum Data Set quarterly assessment dated [DATE] revealed Resident #7 was cognitively intact and had impairments to both sides to upper and lower extremities. She was required to be set up with clean up assistance with meals. Resident #7 had a feeding tube and was on a mechanically altered diet and therapeutic diet. Resident #7 was receiving 51% or more through the feeding tube and 501 milliliters (ml) per day of fluid through the feeding tube. A care plan review updated on 01/07/25 revealed a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-03-27 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interviews, the facility failed to provide 8 hours of Registered Nurse (RN) coverage on 28 of 45 days reviewed. Findings included: Review of the PBJ (Payroll Based Journal) Staffing Data Report Fiscal Year - Quarter 1, 2024 (October 1-December 31, 2023) revealed the facility had no Registered Nurse (RN) coverage on 10/08/23, 11/19/23, 12/03/23 and 12/31/23. Review of the daily assignment schedules from October 1, 2023 through March 19, 2024 revealed the facility failed to provide 8 hours of RN coverage on the following dates: 10/08/23, 11/13/23, 11/14/23, 11/18/23, 11/29/23, 11/23/23, 12/03/23, 12/16/23, 12/20/23, 12/21/23, 12/22/23, 12/26/23, 12/30/23, 12/31/23, 01/13/24, 01/14/24, 01/27/24, 01/28/24, 02/10/24, 02/11/24, 02/14/24, 02/16/24, 02/15/24, 02/28/24, 03/04/24, 03/07/24, 03/29/24, and 03/10/24. In an interview with the facility Scheduler on 03/19/24 at 4:30 PM she reported the facility had been short RN coverage every other weekend for several months but could not remember how long it had been since the last RN Weekend Supervisor had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-27 · tag F0760 — failed to prevent significant medication errors — pattern
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff and Nurse Practitioner interviews, the facility failed to follow the physician order and provide sliding scale insulin to 2 residents (Resident #60 and Resident #2) when the blood glucose reading was greater than 200 mg/dl (milligrams per deciliter). This resulted in Resident #60 not receiving a total of 21 doses of sliding scale insulin from 03/08/24 through 03/17/24 and Resident #2 not receiving a total of 6 doses of sliding scale insulin from 03/01/24-03/17/24. This was for 2 of 2 residents reviewed for insulin administration. There was no significant outcome to either resident. Findings included: 1. Resident #60 was readmitted to the facility on [DATE] with diagnosis including diabetes with diabetic polyneuropathy. Review of Resident #60's care plan revealed a 2/28/24 focus of at risk for hypo or hyperglycemia due to diabetes. The goal indicated Resident #60 would not exhibit signs of hypo or hyperglycemia. Interventions indicated to administer medications as ordered and observe…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-27 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observations and staff interviews the facility failed to ensure refrigerated meat items stored for use in the walk-in refrigerator for resident sandwiches were dated and sealed. This practice had the potential to affect food quality. The findings include: An observation on 03/18/24 at 12:00 PM of the kitchen's walk-in refrigerator, with the Dietary Manager (DM) revealed; two clear plastic bags of sliced sandwich ham (16 & 8 once), not sealed or dated and were open to air. The DM was unable to explain why food stored in the kitchen's walk-in refrigerator was not dated and open to air. During an interview with the DM on 03/18/24 at 12:30 PM she said she monitored the items in the refrigerators and freezers weekly when conducting inventory. She stated the two bags of sliced ham should have been dated and sealed and not opened to air. During an interview with the Administrator on 03/21/24 at 2:45 PM, he reported it was his expectation the facility's kitchen staff follow all regulatory guidelines for food and kitchen sanitation safety.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-27 · tag F0867 — failed to act on quality-improvement findings — pattern
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, Nurse Practitioner interview and staff interviews, the facility's Quality Assessment and Assurance (QAA) program failed to maintain implemented procedures and monitor interventions the committee put in place following the recertification survey completed on 10/26/21 and an on-site revisit survey and complaint investigation survey completed on 02/04/23. This was for three repeat deficiencies originally cited in the areas of Posted Nurse Staffing Information (F732), Residents Are Free of Significant Med Errors (F760) and Resident Records - Identifiable Information (F842). The continued failure during two or more federal surveys of record shows a pattern of the facility's inability to sustain an effective QAA program. Findings included: This tag is cross-referenced to: F732: Based on record review and staff interviews, the facility failed to accurately document the Daily Nursing Hours postings for 2 of 45 Daily Nursing Hours reports reviewed. During the recertification survey of 10/26/21 the facility failed to post accurate nurse staffing information. F760:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-27 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interviews, the facility failed to accurately document the time and date in the electronic Medication Administration Record (eMAR) 5 out of 28 times when prescribed as needed narcotic pain medications were removed from the narcotic dispensing cards for 2 of 2 residents reviewed (Residents #46 and #177). Findings included: A. Review of the physician orders for Resident #46 included the following order: Percocet 10 mg-325 mg tablet: Administer 1 tablet by mouth every 24 hours as needed for pain (Oxycodone HCL/Acetaminophen). Start date 02/07/24. Review of the Controlled Drug Receipt/Record/Disposition Form for Resident #46 revealed Nurse #1 had removed one dose of Percocet 10-325 mg from the locked narcotic drawer on 03/19/24 at 6:49 PM. Review of the electronic Medication Administration Record (eMAR) for Resident #46 did not document that Oxycodone-APAP 10-325 had been administered to the resident on 03/19/24 at 6:49 PM. In an interview with Nurse #1 on 03/21/24 at 2:18 PM via phone she stated she had given Resident #46 Percocet 10-325 mg on 03/19/24…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-25 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and staff interviews the facility failed to provide incontinence care to 4 of 4 residents (Resident #5, #10, #11, and #12) who were unable to carry out activities of daily living (ADL's) without staff assistance and were reviewed for needing assistance with ADLs. Findings included. 1.) Resident #5 was admitted to the facility on [DATE] with diagnoses including muscle weakness, chronic pain, neuropathy (dysfunction of the peripheral nerves causing numbness or weakness in the hands or feet), and the need for personal assistance. A care plan dated 12/12/23 revealed Resident #5 required staff assistance with toileting and bowel and bladder incontinence. The goal of care was to receive the appropriate level of staff assistance for toileting and incontinence care. Interventions included to provide one person assistance with toileting and incontinence care. The Minimum Data Set (MDS) quarterly assessment dated [DATE] revealed Resident #5 was cognitively intact. She was incontinent…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-25 · tag F0867 — failed to act on quality-improvement findings — pattern
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review and staff interviews, the facility's Quality Assurance and Performance Improvement (QAPI) program failed to maintain implemented procedures and monitor interventions the committee put in place following the complaint investigation survey of 3/8/21, the recertification survey of 10/26/21, and the recertification and complaint investigation survey of 12/16/22. This was for two deficiencies in the areas of Activities of Daily Living (ADL) Care Provided to Dependent Residents (F677) and Nutrition and Hydration Status Maintenance (F692). These areas were subsequently recited during the current revisit and complaint investigation survey of 01/25/24. The continued failure during three federal surveys of record shows a pattern of the facility's inability to sustain an effective QAPI program. Findings included. This tag is cross-referenced to: F677: Based on observations, record review, and staff interviews the facility failed to provide incontinence care to 4 of 4 residents (Resident #5, #10, #11, and #12) who were unable to carry out activities of daily…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-25 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and staff, Registered Dietician and Physician interviews, the facility failed to: a) follow the physician orders to administer a nutritional supplement twice daily with lunch and dinner for weight loss; and b) obtain weekly weights as ordered for a resident (Resident #2) who had a weight loss. This was for 1 of 1 residents reviewed for weight loss. Findings included: Resident #2 was admitted to the facility on [DATE]. Diagnoses included Alzheimer's disease, dementia, and dysphagia (difficulty with swallowing). A review of Resident #2's care plan dated 07/12/23 revealed a plan of care for weight loss with interventions to include: provide verbal encouragement/cueing, quiet dining environment, snacks in between meals, to monitor assistance needed with nutritional intake and notify physician of changes, maintain list of food likes and dislikes, allow sufficient time to feed/eat, and serve diet as ordered. The Minimum Data Set quarterly assessment dated [DATE] revealed Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-11 · tag F0867 — failed to act on quality-improvement findings — pattern
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review and staff interviews, the facility's Quality Assurance and Performance Improvement Program (QAPI) failed to maintain implemented procedures and monitor interventions that the committee put into place following the complaint survey of 05/10/21 for one deficiency that was originally cited in area of abuse (F600), and during a recertification survey of 10/26/21 for two deficiencies that were originally cited in the areas of abuse (F600) and not following abuse policy (F607). These deficiencies were subsequently recited on the current complaint survey on 12/11/23. The continued failure during 2 or more surveys of record shows a pattern of the facility's inability to sustain an effective Quality Assurance Program. Findings included: This tag is cross referenced to: F600: Based on observations, record review, staff and Nurse Practitioner interviews, the facility failed to protect residents' right to be free from sexual abuse (Resident #2) and intentional inappropriate touching (Resident #6) perpetrated by Resident #1. In the evening of 11/26/23 the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2025-03-05 · tag F0732 — pattern
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interviews, the facility failed to accurately document the Daily Nursing Hours' postings on 4 of 324 days reviewed (6/8/24, 6/9/24, 8/17/24 and 12/3/24). Findings included: Review of the Daily Nursing Hours Report from 4/1/24 through 2/18/25 revealed the following: a. On 6/8/24 the report was blank. b. On 6/9/24 the report was blank. c. On 08/17/24 the report had no data recorded for third shift (11:00 pm-7:00 am). d. On 12/03/24 the posting documented 8 hours of RN (Registered Nurse) coverage when there was none for that 24 hour period. In an interview with the Human Resources Director on 02/18/25 at 1:50 PM she verified by reviewing the employee timecard punches that there had been no RN coverage in the building on 12/03/24 and that the Daily Nursing Hours posting was incorrect. In an interview with the Administrator on 02/20/25 at 9:56 AM he stated there was no excuse for the two postings that were blank. He explained he had assigned himself to review the daily postings to ensure accuracy but had quit checking them 3 or 4 months after their last…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has plan of correction
  • No harm found · Ccited before2024-03-27 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interviews the facility failed to accurately document the Daily Nursing Hours postings for 2 of 45 Daily Nursing Hours reports reviewed. Findings included: Review of the PBJ (Payroll Based Journal) Staffing Data Report Fiscal Year - Quarter 1, 2024 (October 1-December 31, 2023) revealed the facility had no Registered Nurse (RN) coverage on 10/08/23, 11/19/23, 12/03/23 and 12/31/23. Review of the facility Daily Nursing Hours postings revealed on 10/08/23 and on 12/03/23 the facility counted 8 RN hours for both dates. Review of the daily assignment sheets revealed there was no RN coverage in the building on 10/08/23 and 12/03/23 as posted. In an interview with the Payroll/Human Resources Coordinator on 3/20/24 at 1:00 PM she stated that no RN was scheduled or paid on 10/08/23 or 12/03/23 showing there had been no RN in the building on those dates. In an interview with the Administrator on 03/20/24 at 3:30 PM he stated he did not know why the staff postings were wrong. He noted on one of the days an RN had been scheduled but did not show up for work. He…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has plan of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$94,140 in federal fines across 1 penalty. 1 Medicare payment denial on record.

  • $94,140 — penalty dated 2023-12-11
  • Medicare payment denial — starting 2024-01-12 for 34 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to YAD HEALTHCARE — 13 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 51.7-0.7 vs chain
Health inspection 1 of 52.2-1.2 vs chain
Staffing 2 of 51.3+0.7 vs chain
Quality measures 2 of 52.8-0.8 vs chain
The other 12 homes this chain runs (chain average 1.7★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
BRUNSWICK HOLDINGS I LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 06/01/2024
WEST NC HOLDINGS LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 06/01/2024
ALTER, TZVIIndividual5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 06/01/2024
LELLOCK, TYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/01/2024
1070 OLD OCEAN HIGHWAY, LLCOrganizationADP OF THE SNFsince 06/01/2024

CMS files one row per role, so the 6 rows in the source record cover these 5 parties — each is shown once here with every role it holds. Nothing is omitted.

3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$9.8M
Net patient revenuemost recent cost report
-3.1%
Operating marginrevenue minus expenses
$1.9M
Related-party expense19% of expenses
Who pays — share of resident-days
Medicaid 62%Medicare 12%Other / private 26%

This home reported $1.9M paid to related parties — landlords or management companies under common ownership — equal to about 19% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$345per resident / day
operating cost
$10,485per month
≈ monthly operating cost
$334per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in NC

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the North Carolina Medicaid page.

Typical monthly cost in North Carolina
$9,733/mo
Nursing home (semi-private)
$10,798/mo
Nursing home (private)
$6,496/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 345549. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-05-05, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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