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Amelia Rehabilitation And Healthcare Center

8830 Virginia Street, Amelia, VA 23002 · For profit - Limited Liability company · 100 certified beds · (804) 561-5611 Medicare & Medicaid certified

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Flagged for abuseBehavioral-health or dementia-care citation — no harm found (F0758)1 actual-harm citation2 immediate-jeopardy citations CMS recorded as corrected before the inspection ended (past non-compliance)$38,560 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • CMS has flagged it for abuse
  • it has an abuse, neglect, or exploitation citation (F0602), cited May 2026
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 1 actual-harm citation
  • inspectors recorded 2 serious findings as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (57) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $38,560 in federal fines (most recent 2026-05-15)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (1/5)
  • nursing-staff turnover (62%) runs well above the national median (45%)
  • its last standard health inspection was over 2 years ago — the star rating may not reflect current conditions

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
8631 Namozine Rd · (804) 561-4333 · Call to confirm hours
Pharmacy
15412 Patrick Henry Hwy · (804) 561-6885 · Call to confirm hours
Grocery
Sav-mor0.8 mi
16340 Goodes Bridge Rd · (804) 561-2119 · Call to confirm hours
Park
8717 Otterburn Rd · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased12.3%14.9%15.4%better
Long-stay residents who lose too much weight3.2%5.4%5.4%better
Long-stay residents with a catheter left in their bladder0.4%0.4%0.9%typical for the state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection1.0%1.6%2.0%better
Long-stay residents with depressive symptoms15.8%18.7%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury1.9%3.6%3.3%better
Long-stay residents whose ability to walk worsened13.6%15.6%16.1%better
Long-stay residents on antianxiety or hypnotic medication18.1%20.6%18.9%typical
Long-stay residents given the seasonal flu vaccine98.9%94.0%95.3%typical
Long-stay residents with pressure ulcers5.1%4.7%4.7%typical
Long-stay residents with worsening bladder/bowel control26.1%21.8%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table10.2%14.2%17.1%better
Short-stay residents who newly got an antipsychotic medication0.7%1.3%1.4%better
Short-stay residents given the seasonal flu vaccine78.0%73.6%79.4%typical
Short-stay residents rehospitalized after admission24.9%22.3%22.6%typical
Short-stay residents with an outpatient ER visit9.8%11.5%12.0%better
Long-stay hospitalizations per 1,000 resident days1.191.521.67better
Long-stay outpatient ER visits per 1,000 resident days0.861.481.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

37.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 78 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

37.6%U.S. median 51.5%
Got home and stayed home
11.7%U.S. median 10.7%
Went back to hospital
80.8%U.S. median 56.6%
Met the expected recovery
0.29U.S. median 0.31
Therapy hours / resident / day
0.13hours / resident / day
Physical therapy
0.14hours / resident / day
Occupational therapy
0.03hours / resident / day
Speech therapy

Met the expected recovery: 80.8% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 52 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.29 therapist hours per resident per day in 2026Q1 — more than 45% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 29% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF37.6%CMS range 27.1–49.951.5%Oct 2022–Sep 2024worse than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.7%CMS range 7.9–16.110.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge80.8%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge78.8%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge76.9%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified98.8%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting96.7%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened5.8%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.4%CMS range 4.0–14.47.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.191.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.31
RN hours/ resident / day
1.03
LPN hours/ resident / day
1.60
Aide hours/ resident / day
2.93
Total nurse hours/ resident / day
0.17
RN hoursweekends
61.6%
Total nursing turnover
63.6%
RN turnover

How full it usually is: this home is certified for 100 beds and averages 91.0 residents a day — about 91% occupied, or roughly 9 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.93 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.31 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.60 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.51 hrs/resident/day on weekends vs 3.10 on weekdays — 19% thinner on weekends. RN hours go from 0.36 to 0.17 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 62% is well above the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

16
deficiencies at the latest standard inspection (2023-11-15)
8
at the previous standard inspection (2022-04-07)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

This trend is not current. The most recent of these two inspections was over 2 years ago; the arrow describes what inspectors found then, not what the home is like now.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

57 citations, most serious first. The 13 most serious are shown; the remaining 44 are one tap away and print in full.

  • Immediate jeopardy · J2026-05-15 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on resident interview, staff interview, clinical record review, and facility documentation review, the facility staff failed to protect the resident's right to be free from financial exploitation for one resident (Resident #2) in a survey sample of fourteen residents. The findings included:On 5/14/26 at approximately 2:45 PM, an interview was conducted with Resident #2 (R2) in his room. When asked about an incident involving money being taken from him, R2 did reported that a staff member had taken money using his debit card, but she no longer worked there. R2 asked the surveyor to talk with the activities director and was reluctant to discuss the incident in detail. On 5/14/26, through staff interviews, it was determined that the activities director was not working that day and was not available for interview. On 5/14/26 a clinical record review was conducted of R2's chart. This review revealed R2 had diagnosis that included, but were not limited to cerebral palsy, major depressive disorder, contracture of the muscle, generalized anxiety disorder, and insomnia. According to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Immediate jeopardy · J2026-05-15 · tag F0678 — failed to provide CPR when needed — isolated
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews and clinical record review, the facility staff failed to ensure that basic life support, including cardio-pulmonary resuscitation (CPR), was initiated to a resident. This resulted in a failure to adhere to the resident's specific advance directive and code status for one of 14 residents in the survey sample, Resident #1 (R1).Findings included:On the morning of [DATE], R1 was observed not breathing and without a heartbeat. The facility nurse failed to initiate cardiopulmonary resuscitation despite R1 having a Full Code status.Resident #1 was originally admitted [DATE] and re-admitted [DATE] after a hospitalization for evaluation and treatment of sepsis secondary to a urinary tract infection. Diagnoses included but are not limited to hypertension, hemiplegia and hemiparesis following cerebral infarction affecting right dominant side, pulmonary emphysema, anemia, chronic obstructive pulmonary disease and Alzheimer's disease.A clinical record review revealed nurse progress note by…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Actual harm · G2019-04-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. While using a Hoyer lift (1) to transfer Resident # 17, the facility staff failed to follow the recommended procedures, Resident # 17 fell from the lift and sustaining a head injury, and was sent to a local hospital. Resident # 17 was admitted to the facility on [DATE] with diagnoses that included but were not limited to dementia (2), diabetes mellitus (3), and cerebral infarction (4). Resident # 17's most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 09/07/18, coded Resident # 17 as scoring a 11 on the staff assessment for mental status (BIMS) of a score of 0 - 15, 15 - being moderately impaired of cognition for making daily decisions. Resident # 17 was coded as requiring extensive assistance of one staff member for activities of daily living and independent with eating, totally dependent of two staff members for transfers. Under G0400 Functional Limitation in Range of Motion Resident # 17 coded as 2 (two) - impairment on both sides under Lower Extremities…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-05-15 · tag F0941 — widespread
    Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview and facility documentation review, the facility staff failed to ensure all staff received mandatory training on effective communication for six of six employees reviewed for training (RN #1, LPN #6, CNA #5, 6, 7, and 8). The findings included:On 5/14/26, as part of the extended survey review a sample of six employees were selected for review of training. The facility administrator was given the list of six employees and asked to provide their training records. On 5/15/26, the training records revealed that none of the six sampled employees (registered nurse #1, licensed practical nurse #6, and certified nursing assistants #5, 6, 7, and 8) had received training on effective communication. On 5/15/26, the above findings were reviewed with the facility's administrator, director of nursing (DON), and regional director of operations. On 5/15/26 at 2:06 PM, an interview was conducted with the DON and Regional Director, when asked how they identify training needs of staff they reported that based on policies and sometimes just talking to people or employees. When…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-05-15 · tag F0944 — widespread
    Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on staff interview and facility documentation review, the facility staff failed to ensure part of the facility's Quality Assurance and Performance Improvement (QAPI) program included training to facility staff on the program elements and goals for six of six employees reviewed (licensed practical nurse #6- LPN 6, registered nurse #1-RN 1, and certified nursing assistants #5, 6, 7, and 8). The findings included:On 5/14/26 during an extended survey review of staff training a sample of six employees was selected for review. The facility administrator was asked to provide evidence of each employees training. Review of the employee training records for LPN #6, RN #1, and CNA #5, CNA #6, CNA #7, and CNA #8, none of the employees had received training on the facility's quality assurance program elements and goals. On 5/15/26 at 2:06 PM, during an interview with the facility's director of nursing (DON) and regional director, the above findings were reviewed. They confirmed that their training program did not include training on the QAPI program. No additional information was provided.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-15 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on resident interview, staff interview, clinical record review, and facility documentation review, the facility staff failed to take measures to protect the resident from an alleged perpertrator who financially abused the resident while an investigation was being conducted for one resident (Resident #2-R2) in a survey sample of 14 residents. The findings included:On 5/14/26 in the afternoon, an interview was conducted with R2. R2 reported that his debit card was taken and money was removed from his bank account in the amount of $604. R2 said he had gotten his money back. On 5/14/26, the administrator provided the survey team with the facility's investigation file of the incident. Within the file was a signed statement from R2 that indicated he had asked the activity assistant to get money from his account. On 5/15/26 at 2:19 PM during an interview with the facility administrator, the statement referenced above was questioned. The administrator stated that after the investigation was initated and the activity assistant was suspended. That evening, on 5/4/26, after the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-15 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review, and facility documentation review, the facility staff failed to develop and implement a comprehensive resident centered care plan for two of fourteen residents (Resident #1-R1 and Resident #11-R11). The findings included: 1. For Resident #11 (R11), the facility staff failed to develop a comprehensive care plan to include the residents' desire and wishes to be a Do Not Resuscitate. On [DATE], during a clinical record review, it was noted that R11 had a physician order dated [DATE] that indicated a Do Not Resuscitate code status. Within the clinical record R11 had a signed Durable Do Not Resuscitate form on file that had been executed on [DATE], prior to admission. Review of R11's care plan there was no evidence of the request for any advance directives or code status (wishes in the event of a cardiopulmonary arrest) event. On [DATE] at 2:01 PM, an interview was conducted with the care plan coordinator (CPC). When asked about care plans, the CPC stated that the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-15 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, clinical record review, and facility documentation review, the facility staff failed to review and revise the care plan for one resident (Resident #8-R8) in a survey sample of 14 residents. The findings included:For R8, the facility staff failed to review and revise the care plan to include the resident's code status of a DNR (do not resuscitate). On 5/14/26, during a clinical record review it was noted that R8 had a physician order dated 2/19/26, that read Do Not Resuscitate DNR. In the miscellaneous tab of the chart was a Durable Do Not Resuscitate signed and dated 2/19/26. According to R8's care plan a focus area initiated 1/22/26 that was revised on 3/23/26 read, [R8's name redacted] has exercised the right to self-determination. [R8's name redacted] has decided after informed decision making to be: Full Code. On 5/14/26 at 2:01 PM, an interview was conducted with the care plan coordinator (CPC). When asked about the purpose of a care plan, the CPC said, that is something that is developed and used by everyone on the interdisciplinary team. It is used…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-15 · tag F0727 — failed to provide required RN coverage — isolated
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on staff interviews and facility document review, the facility failed to ensure RN (registered nurse) coverage included 8 (eight) consecutive hours for 2 (two) days of the past 30 (thirty) days on 2 (two) of 2 (two) units, (4/24/26, 4/30/26).Findings included:A review of staffing records was completed for the period of 4/14/26 through 5/14/26 revealing 4/24/26 had no RN coverage and 4/30/26 revealing 7.62 hours RN coverage.On 5/15/26, an interview was conducted with the Administrator, Director of Nursing and the Regional Director of Clinical Services who confirmed that 8 (eight) consecutive hours of RN coverage was a requirement and they strived to comply. The staffing sheets were reviewed with the facility management team noting no RN coverage for 4/24/26 and 4/30/26 without 8 (eight) consecutive hours.No further information was provided.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-15 · tag F0945 — failed to train staff on abuse prevention — isolated
    Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on staff interview and staff record review, the facility staff failed to ensure two of six employees had trianing on infection control (certified nursing assistants #6 and #8). The findings included:On 5/14/26 as part of the extended survey, a sample of six employees was selected for review of training requirements. The facility administrator was asked to provide evidence of each employees training. Review of the employee training records for CNA #6 and CNA #8, revealed no evidence of infection control training having been received. On 5/15/26 at 2:06 PM, during an interview with the facility's director of nursing (DON) and regional director, the above findings were reviewed. They confirmed that all staff should have training on infection control. No additional information was provided.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-15 · tag F0946 — isolated
    Provide training in compliance and ethics.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on staff interview and staff record reviews, the facility staff failed to ensure that staff were trained in compliance and ethics for two of six staff sampled (Certified nursing assistant #7- CNA 7 and certified nursing assistant #8- CNA 8). The findings included:On 5/14/26 as part of the extended survey, a sample of six employees was selected for review of training requirements. The facility administrator was asked to provide evidence of each employees training. Review of the employee training records for CNA #7 and CNA #8, revealed no evidence of compliance and ethics having been received. On 5/15/26 at 2:06 PM, during an interview with the facility's director of nursing (DON) and regional director, the above findings were reviewed. They confirmed that all staff should have training on compliance and ethics. No additional information was provided.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-18 · tag F0559 — isolated
    Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on resident interview, staff interview, clinical record review, and facility document review, it was determined that the facility staff failed to provide written notice, including the reason for the change, prior to a room transfer for three of five residents reviewed, Resident #1, Resident #3 and Resident #4. The findings include: 1. For Resident #1 (R1), the facility staff failed to provide written notice of room transfer including the reason for room change, prior to the room change on 2/15/2024. On the most recent MDS (minimum data set), a significant change assessment with an ARD (assessment reference date) of 5/30/2024, the resident scored 15 out of 15 on the BIMS (brief interview for mental status) assessment, indicating they were cognitively intact for making daily decisions. The admission record for R1 documented the resident being their own responsible party. The census list for R1 documented a room change for R1 on 2/15/2024 from the North unit to the South unit. On 6/17/2024 at 11:35 a.m., an interview was conducted with R1 in their room. R1 stated that they had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-11-15 · tag F0756 — failed to review each resident's drug regimen — widespread
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview and facility document review, it was determined the facility staff failed to develop a policy for monthly medication regimen reviews with times frames for the different steps in the process, including identifying the time frame in which the physician/nurse practitioner should respond to the recommendations from the consulting pharmacist for five of five residents included in the unnecessary medication reviews, Residents #71, #17, #22, #32, and #5. The findings include: Resident #71, #17, #22, #32, and #5's clinical records were reviewed for unnecessary medications. A review of the facility policy, Medication Regimen Reviews documented in part, 11. If the Physician does not provide a timely or adequate response, the Consultant Pharmacist identifies that no action has been taken, he/she contacts the Medical Director of (if Medical Director is the physician of record) the Administrator. The policy failed to include any documentation regarding the timeframe in which the physician must respond to the Consultant Pharmacist's recommendations. An interview was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
Show the remaining 44 citations
  • Potential for harm · E2023-11-15 · tag F0580 — failed to tell family and doctor about changes — pattern
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, facility document review, and clinical record review, the facility staff failed to notify the physician of a potential need to alter treatment for one of 42 residents in the survey sample, Resident #20. The findings include: For Resident #20 (R20), the facility staff failed to notify the physician when the resident's medication Gemtesa (1) was not available for administration on multiple dates in September 2023. A review of R20's clinical record revealed a physician's order dated 7/10/23 for Gemtesa 75 mg (milligrams)- one tablet by mouth in the morning for overactive bladder. A review of R20's September 2023 MAR (medication administration record) revealed the same physician's order for Gemtesa. On 9/4/23, 9/5/23, 9/6/23, 9/7/23 and 9/9/23, the MAR documented the code, 9= Other/ See Progress Notes. A nurse's note dated 9/4/23 documented, Medication pending pharmacy. A nurse's note dated 9/5/23 documented, Waiting on delivery from pharmacy. A nurse's note dated 9/6/23 documented, Awaiting pharmacy delivery. A nurse's note dated 9/7/23 documented, Waiting to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-15 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, clinical record review and facility document review, it was determined that the facility staff failed to develop and/or implement the comprehensive care plan for eight of 42 residents in the survey sample; Residents #12, #78, #90, #17, #73, #20, #5, and #62. The findings include: 1. For Resident #12, the facility staff failed to follow the comprehensive care plan to obtain weekly weights as ordered by the physician. The facility policy, Care Plans, Comprehensive Person-Centered was reviewed. This policy documented, A comprehensive, person-centered care plan that includes measurable objectives and timetables to meet the resident's physical, psychosocial and functional needs is developed and implemented for each resident . 1. The interdisciplinary team (IDT), in conjunction with the resident and his/her family or legal representative, develops and implements a comprehensive, person-centered care plan for each resident A review of the comprehensive care plan revealed one dated 1/20/23 for The resident has alteration or potential for alteration in renal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-11-15 · tag F0692 — failed to prevent malnutrition and dehydration — pattern
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, clinical record review and facility document review, it was determined that the facility staff failed to monitor residents weights per physician's orders for six of 42 residents in the survey sample; Residents #12, #78, #90, #17, #73, and #5. The findings include: 1. For Resident #12, the facility staff failed to obtain weekly weights as ordered by the physician. A review of the clinical record revealed a physician's order dated 5/10/23 for Obtain weight weekly. Further review of the clinical record revealed that there were no weights obtained during the following weeks (below dates run a Sunday through Saturday time frame): Week of May 14 through May 20, 2023. Week of May 21 through May 27, 2023. Week of May 28 through June 3, 2023. Week of June 4 through June 10, 2023. Week of June 18 through June 24, 2023. Week of July 2 through July 8, 2023. Week of July 9 through July 15, 2023. Week of July 16 through July 22, 2023. Week of July 23 through July 29, 2023. Week of July 30 through August 5, 2023. Week of August 6 through August 12, 2023. Week of August 27…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-15 · tag F0698 — failed to provide proper dialysis care — pattern
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, facility document review, and clinical record review, it was determined the facility staff failed to evidence communication with the dialysis center for one of one residents receiving dialysis services, Resident #82. The findings include: For Resident #82, the facility staff failed to ensure there was communication with the dialysis center each visit. The physician orders dated, 8/18/2023, documented, Hemodialysis at (name of dialysis center) M, W, F (Monday, Wednesday, Friday) and time to be picked up 0900 (9:00 a.m.). Review of the clinical record revealed the facility staff did not have the communication form, or the forms were missing communication information from either party (nursing facility or dialysis center) as follows: 9/4/2023 - no communication form 9/6/2023 - no communication documented from dialysis center on form. 9/8/2023 - no communication documented from dialysis center on form. 9/11/2023 - no communication documented from dialysis center on form. 9/13/2023 through 9/29/2023 - there was no communication forms. 10/13/2023 - no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-11-15 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, facility document review and clinical record review, the facility staff failed to provide pharmacy services for one of 42 residents in the survey sample, Resident #20. The findings include: For Resident #20 (R20), the facility staff failed to ensure the medication Gemtesa (1) was available for administration on multiple dates in September 2023. A review of R20's clinical record revealed a physician's order dated 7/10/23 for Gemtesa 75 mg (milligrams)- one tablet by mouth in the morning for overactive bladder. A review of R20's September 2023 MAR (medication administration record) revealed the same physician's order for Gemtesa. On 9/4/23, 9/5/23, 9/6/23, 9/7/23 and 9/9/23, the MAR documented the code, 9= Other/ See Progress Notes. A nurse's note dated 9/4/23 documented, Medication pending pharmacy. A nurse's note dated 9/5/23 documented, Waiting on delivery from pharmacy. A nurse's note dated 9/6/23 documented, Awaiting pharmacy delivery. A nurse's note dated 9/7/23 documented, Waiting to be delivered by pharmacy. A nurse's note dated 9/9/23 documented,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-15 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, and facility document review, it was determined that the facility staff failed to store food in a sanitary manner in one of one facility kitchens. The findings include: On 11/13/23 at 11:30 AM, the kitchen was inspected with OSM #5 (Other Staff Member) the Director of Dietary Services. The following items were noted: 1. A box of individual packages of animal crackers was on the floor in dry storage area. The box was open. 2. A baseball cap was on top of a box of thickened apple juice. 3. A large storage bin on wheels of thickener powder was left open with the bag of thickener also left open and exposed. There was no staff at the bin utilizing it. This bin was near the kitchen sink. 4. The stand mixer, which was clean and ready for use, and was covered, was stored next to meat slicer. The meat slicer was recently used for this day's lunch meal that was being prepared. It had been used to slice roast beef. A piece of roast beef (identified as such by OSM #5) was noted inside the mixing bowl of the stand mixer. On 11/14/23 at 2:47 PM, an interview…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-11-15 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, clinical record review and facility document review, it was determined the facility staff failed to provide complete and accurate documentation for two of 42 residents in the survey sample, Resident #301 and Resident #45. The findings include: 1. For Resident #301, the facility staff failed to evidence complete and accurate documentation for incontinence care, bathing, and weights. A review of the ADL (activities of daily living) document for September 2023 and October 2023 revealed September Bathing documentation missing for three of twelve shifts: 9/21, 9/22, and 9/29/23; October Bathing documentation missing from five of nine shifts: 10/2, 10/2, 10/3, 10/4, and 10/5/23. A review of the ADL document for September 2023 revealed September incontinence documentation missing from three of twelve-day shifts 9/21, 9/22 and 9/29/23; two of twelve evening shifts 9/29 and 9/30/23, and four of twelve night shifts 9/22, 9/23, 9/24, and 9/26/23. A review of the ADL document for October 2023 revealed October incontinence documentation missing from five of nine-day…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-15 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, facility document review, and clinical record review, the facility staff failed to provide a dignified dining experience for one of 42 residents in the survey sample, Resident #16. The findings include: For Resident #16 (R16), the facility staff failed to provide lunch in a dignified manner on 11/13/23. R16 was served a meal on a Styrofoam plate and given plastic utensils. A review of R16's clinical record failed to reveal documentation that R16 should be served meals on a Styrofoam plate or given plastic utensils (the resident was not on isolation and did not present with dangerous behaviors). On 11/13/23 at 1:20 p.m., R16 was observed sitting up in bed and eating lunch. The resident's meal was on a Styrofoam plate and the resident was eating with plastic utensils. On 11/14/23 at 2:50 p.m., an interview was conducted with OSM (other staff member) #5 (the dietary director). OSM #5 stated that when she began employment 45 days ago, a lot of plates did not match, and she did not have enough plates. OSM #5 stated she requested four cases (each…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-15 · tag F0622 — isolated
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, facility document review, and clinical record review, it was determined the facility staff failed to evidence the required clinical documents were sent to the hospital for a facility-initiated transfer for three of 42 residents in the survey sample, Residents #82, #32, and #5. The findings include: 1. For Resident #82 (R82), the facility staff failed to evidence what documents were sent to the hospital with the resident on 8/10/2023. The nurse's notes 8/10/2024 at 8:10 p.m. documented in part, I was called to resident room by assigned CNA (certified nursing assistant) of this resident. When I arrived in the resident room, he was noted laying on this left side, on the L (left) side of his bed, noted his left arm under him. Resident was noted with his left side of his face to the floor. Resident was wearing his eyeglasses at the time of the fall; Resident eyeglasses was noted broken on the floor beside him. When assessed, Resident was noted with swelling to his L. eye/L side of face, (2) Lacerations to L. Side temple/hair line area, L. eye red and swollen,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-15 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review, and clinical record review, it was determined the facility staff failed to notify the State Long-Term Care Ombudsman of a facility initiated transfer for one of 42 residents in the survey sample, Resident #82. The findings include: For Resident #82 (R82), the facility staff failed to notify the ombudsman of a facility-initiated transfer on 8/10/2023. The nurse's notes 8/10/2024 at 8:10 p.m. documented in part, .Resident was noted with his left side of his face to the floor .When assessed, Resident was noted with swelling to his L. eye/L side of face, (2) Lacerations to L. Side temple/hair line area, L. eye red and swollen, C/O (complained of) L. shoulder/arm pain, Laceration to L. side of mouth .On call contacted and gave verbal order to send (R82) to hospital E.R (emergency room) for further evaluation and treatment. (Name of town) EMS (emergency medical services) contacted and transported (R82) to (Name of Hospital), R.P. (responsible party) made aware (name…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-15 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and clinical record review it was determined that the facility staff failed to ensure an accurate MDS (minimum data set) assessment for one of 42 residents in the survey sample, Resident #98. The findings include: For Resident #98 (R98), the facility staff failed to accurately code the discharge MDS assessment with the ARD (assessment reference date) of 10/25/2023, with the correct discharge location. R98's most recent MDS, a discharge assessment with an ARD of 10/25/2023, coded R98 as having a planned discharge on [DATE] to a short term general hospital with a return to the facility not anticipated. The progress notes documented in part, - 10/17/2023 14:14 (2:14 p.m.) Note Text : SS (social services) and DT (director of therapy) spoke with Pt (patient) and Son about LCD (last covered day) of 10/24/2023 with a D/C (discharge) date of 10/25/2023. Pt and Son agreed, Son stated he would pick up Pt to take her home SS will set up home health PT has no preference. SS has sent referral to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-15 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, resident interview, staff interview, facility document review, and clinical record review, the facility staff failed to provide adequate respiratory care and services for three of 42 residents in the survey sample, Residents #77, #71, and #62. The findings include: 1. For Resident #77 (R77), the facility staff failed to store the resident's incentive spirometer (1) in a sanitary manner. A review of R77's clinical record revealed a physician's order dated 10/24/23 for an incentive spirometer. On the most recent MDS (minimum data set), an admission assessment with an ARD (assessment reference date) of 10/30/23, the resident scored 15 out of 15 on the BIMS (brief interview for mental status), indicating the resident was cognitively intact for making daily decisions. On 11/13/23 at 1:04 p.m., R77 was observed lying in bed. An uncovered incentive spirometer with the mouthpiece exposed to air was observed on the resident's overbed table. R77 stated the facility staff had not offered a cover for the incentive spirometer. On 11/14/23 at 8:22 a.m., the incentive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-15 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review, and clinical record review, the facility staff failed to ensure a resident was free from unnecessary psychotropic medications for one of 42 residents in the survey sample, Resident #71. The findings include: For Resident #71 (R71), the facility staff failed to attempt GDRs (gradual dose reductions) for the resident's use of Seroquel (1) and Cymbalta (2). R71 was admitted to the facility on [DATE]. A review of R71's clinical record revealed the following physician's orders: 9/21/22- Seroquel 25 mg (milligrams)- two tablets every morning and at bedtime for depression. 11/21/22- Seroquel 25 mg- two tablets every morning and at bedtime for dementia with behavioral disturbance. 5/10/23- Seroquel 25 mg- two tablets in the morning and three tablets at bedtime for hallucinations. 9/21/22- Cymbalta 30 mg- one capsule in the evening for depression. 11/21/22- Cymbalta 60 mg- one capsule every morning for major depression disorder. 12/14/22- Cymbalta 60 mg in the morning…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-15 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, clinical record review and facility document review, it was determined that the facility staff failed to follow infection control procedures during medication administration for two of four residents in the survey sample, Residents #60 and #88. The findings include: 1. For Resident #60 (R60), the facility staff failed to prepare medications in a sanitary manner during medication administration observation on 11/14/2023. On 11/14/2023 at 8:35 a.m., an observation was made of LPN (licensed practical nurse) #8 preparing medications for R60. LPN #8 was observed to prepare the following medications in a medication cup prior to taking them into R60's room for administration : - Norvasc 2.5mg (milligram) 1 tablet. - Buspar 15mg 1 tablet. - Celexa 40mg 1 tablet. - Lasix 20mg 1 tablet. - Risperidone 0.5mg 1 tablet. LPN #8 was observed to use her ungloved fingers to remove the Buspar 15mg, Celexa 40mg, Lasix 20mg and Risperidone 0.5mg tablets from their packaging and place them into…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-15 · tag F0909 — failed to maintain a comfortable temperature — isolated
    Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, and facility document review, the facility staff failed to conduct regular bed inspections for two of 42 residents in the survey sample, Residents #16 and #32. The findings include: 1. For Resident #16 (R16), the facility staff failed to conduct a regular bed inspection. A copy of the bed inspections was requesting during the entrance conference on 11/13/2023 at 11:20 a.m. On 11/13/23 at 1:20 p.m. and 11/14/23 at 8:28 a.m., R16 was observed in bed. On 11/15/23 at 9:17 a.m., an interview was conducted with OSM (other staff member) #6, the director of maintenance. OSM #6 stated the maintenance department has not completed bed inspections since before the pandemic. On 11/15/23 at 9:38 a.m., ASM (administrative staff member) #1 (the administrator) and ASM #2 (the director of nursing) were made aware of the above concern. The facility policy titled, Bed Safety documented, To try to prevent deaths/injuries from the beds and related equipment (including the frame, mattress, side rails, headboard, footboard, and bed accessories), the facility shall…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-26 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, facility document review, and clinical record review, the facility staff failed to implement the care plan for one of five residents in the survey sample, Resident #1. The findings include: For Resident #1 (R1), the facility staff failed to implement the care plan to monitor the urine output, on multiple days in September 2023. On the most recent MDS (minimum data set), an admission assessment with an ARD (assessment reference date) of 9/9/23, R1 was coded as having an indwelling urinary catheter. A review of R1's physician's orders revealed the following order dated 9/4/23: Foley catheter (1) 16 fr (French)/10 cc (cubic centimeters) monitor output q shift (every shift). A review of R1's clinical record revealed documentation of urinary out put on 9/7/23 at 3:26 p.m., 9/8/23 at 12:48 p.m., and 9/12/23 at 4:26 p.m. Other than these three entries in the nurses' notes, a review of R1's September 2023 MAR (medication administration record), TAR (treatment administration record), and nurses' notes revealed no evidence of urinary output documentation. A review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-26 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, facility document review, and clinical record review, the facility staff failed to monitor a resident's urine output as ordered by the physician for one of five residents in the survey sample, Resident #1. The findings include: For Resident #1 (R1), the facility staff failed to monitor the urine output on multiple days in September 2023. On the most recent MDS (minimum data set), an admission assessment with an ARD (assessment reference date) of 9/9/23, Resident #1 as having an indwelling urinary catheter. A review of R1's physician's orders revealed the following order dated 9/4/23: Foley catheter (1) 16 fr (French)/10 cc (cubic centimeters) monitor output q shift (every shift). A review of R1's clinical record revealed documentation of urinary out put on 9/7/23 at 3:26 p.m., 9/8/23 at 12:48 p.m., and 9/12/23 at 4:26 p.m. Other than these three entries in the nurses' notes, a review of R1's September 2023 MAR (medication administration record), TAR (treatment administration record), and nurses' notes revealed no evidence of urinary output documentation. A…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-04-07 · tag F0623 — pattern
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review and facility document review, the facility staff failed to evidence written documentation to the Resident or RP (responsible party) upon transfer for six out of 36 residents in the survey sample who were transferred to the hospital; Residents #18, #71, #69, #81, #17 and #36. The findings include: 1. Resident #18 was admitted to the facility with diagnoses that included but were not limited to: cerebrovascular accident with right hemiparesis and diabetes mellitus. Resident #18's most recent MDS (minimum data set) assessment, an annual assessment, with an assessment reference date of 1/21/22, coded the resident as scoring 10 out of 15 on the BIMS (brief interview for mental status) score, indicating the resident was moderately cognitively impaired. A review of the nursing progress note dated 11/30/21 at 4:20 PM, revealed the following, Resident aware of need for transfer, reason, RP aware of new order for transfer and reason. RP aware of bed hold policy and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-04-07 · tag F0645 — pattern
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview, the facility staff failed to evidence completion of a level 1 PASRR (preadmission screening and resident review) for 5 of 36 residents in the survey sample, Residents #11, #90, #81, #20, and #64. The findings include: 1. Resident #11 (R11) was admitted to the facility with diagnoses that included but were not limited to traumatic brain injury, post traumatic stress disorder, and schizoaffective disorder. On the most recent MDS (minimum data set), an annual assessment with an ARD (assessment reference date) of 1/10/2022, the resident scored 11 out of 15 on the BIMS (brief interview for mental status), indicating the resident is moderately impaired for making daily decisions. Review of R11's clinical record failed to evidence a level 1 PASRR. On 4/6/2022 at approximately 10:00 a.m., a request was made to ASM (administrative staff member) #1, the administrator for the Level 1 PASRR for R11. On 4/6/2022 at 1:21 p.m., ASM #1 stated that they did not have a PASRR…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-04-07 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on resident interview, resident representative interview, staff interview, facility document review, clinical record review and in the course of a complaint investigation, the facility staff failed to provide adequate bathing for 2 of 36 residents in the survey sample, Residents #57 and #29. The findings include: 1. On the most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 3/29/22, Resident #57 (R57) scored 3 out of 15 on the BIMS (brief interview for mental status), indicating the resident is severely cognitively impaired for making daily decisions. Section G coded R57 as requiring one person physical assistance with bathing. R57's comprehensive care plan dated 4/20/21 documented, The resident has an ADL (activities of daily living) Performance Deficit .Provide the resident with a sponge bath when a full bath or shower cannot be tolerated. On 4/5/22 at 2:06 p.m., a telephone interview was conducted with R57's representative. The representative stated sometimes staff does not provide R57 with regular showers like they should…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-04-07 · tag F0698 — failed to provide proper dialysis care — pattern
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, facility document review and clinical record review, the facility staff failed to provide care and service for a complete dialysis program for one of 36 residents in the survey sample, Resident # 59 (R59). The facility staff failed to provide dialysis communication forms for R59 and the dialysis center on 03/02/2022, 03/04/2022, 03/07/2022, 03/09/2022, 03/11/2022, 03/14/2022, 03/16/2022, 03/18/2022 and on 03/21/2022. The findings include: R59 was admitted to the facility with diagnoses included but were not limited to: end stage renal disease. On the most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 02/24/2022, the resident scored 3 out of 15 on the BIMS (brief interview for mental status), indicating the resident is severely impaired of cognition intact for making daily decisions. Section O Special Treatments, Procedures and Programs coded R59 for Dialysis while a resident. The physician's order for R59 documented in part, (Name of Dialysis Center with Name of Physician and Phone Number) on MON-WED-FRI…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · Ecited before2022-04-07 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, and facility document review, the facility staff failed to store and prepare food in a sanitary manner in one of one facility kitchens, and on one nursing unit. The findings include: On 04/05/2022 at approximately 10:50 a.m., an observation of the facility's kitchen was conducted with OSM (other staff member) # 2, a cook. Observation of the meat slicer located in the facility's kitchen on a food preparation table was conducted with OSM # 2. When asked if the meat slicer was cleaned and ready for use OSM # 2 stated yes. An observation of the meat slicer revealed food debris on the surface of the base under the gauge plate and on the knife cover. When asked if the mixer was clean OSM # 2 stated no. When asked how often the meat slicer is cleaned OSM # 2 stated that it should be cleaned after every use. An observation of the inside of the facility's walk-in refrigerator revealed a three quart container with approximately 12 slices of ham with a use-by-date of 04/01/2022, available for use. When asked if the ham should be available for use OSM # 2…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-07 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, resident interview and staff interview, the facility staff failed to provide a homelike environment for one of 36 residents in the survey sample, Resident # 64. The facility staff failed to clean a black substance on the floor around the base of the sink and the wall behind and to the right of the sink and failed to repair a hole in the wall behind R64's head-of the-bed. The findings include: On the most recent MDS (minimum data set), a significant change assessment with an ARD (assessment reference date) of 03/04/2022, the resident scored 14 out of 15 on the BIMS (brief interview for mental status), indicating the resident is cognitively intact for making daily decisions. On 04/05/22 at approximately 1:51 p.m., R64 was interviewed and expressed concerns about a black substance around the base of the pedestal sink and the base of the wall behind and to the right of the sink. The pedestal sink was and the base of the wall behind and to the right of the sink was observed and confirmed R64's statement. R64 also expressed concerns about about insects in the corner…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-04-07 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, facility document review and clinical record review, the facility staff failed to provide respiratory care and services for 1 of 36 residents in the survey sample, Resident #191. The facility staff failed to administer oxygen to Resident #191 (R191) per the physician prescribed rate of two liters per minute. The findings include: R191's diagnoses included but were not limited to shortness of breath. R191's admission minimum data set assessment was not complete. R191's admission nursing assessment dated [DATE] documented the resident was alert but not oriented to person, place, time or situation. A review of R191's clinical record revealed a baseline care plan dated 3/28/22 that documented, Pulmonary management. Provide treatments per orders . R191's April 2022 physician's order sheet documented a physician's order dated 4/1/22 for oxygen at two liters per minute as needed for shortness of breath or an oxygen saturation level below 90%. On 4/5/22 at 11:45 a.m., 4/5/22 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2019-04-05 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, and facility documentation review, it was determined that the facility staff failed to serve food in a dignified manner in two of one facility dining rooms, (main dinning room); and for three of 45 sampled residents, (Resident #501, #39 and #50). 1. During a meal observation in the main facility dining room on 4/2/19 residents were observed being served and eating the lunch meal on trays cafeteria style and not in a homelike dining manner. 2. The facility staff failed to ensure a dignified dining experience during the lunch meal on 4/2/19. Resident #501 was observed seated at a table waiting approximately eleven minutes for her lunch meal to be served, while her tablemate's and other residents were eating their lunch meal. 3. During a meal observation in the assisted dining room on 4/2/19, Resident #39, was not provided her meal and fed by CNA #7 (Certified Nursing Assistant) until 12:55 p.m., approximately 15 minutes after her tablemate began eating his meal. Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2019-04-05 · tag F0607 — failed to have anti-abuse policies — pattern
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review, and clinical record review, it was determined the facility staff failed to implement the abuse policies for reporting allegations of abuse for four of 47 residents in the survey sample, Residents #63, #146, #53 and #16. 1. The facility staff failed to implement their policies for reporting Resident #63's allegation of abuse within 2 hours to the state agency and other required agencies. On 12/28/18, Resident #63 informed the facility staff of the allegation of abuse, and the facility staff failed to report the allegation to the state agency until 1/2/19. 2. The facility staff failed to implement their abuse policies and procedures for a resident-to-resident incident between Resident #146 and Resident #53. The facility staff submitted a FRI (facility reported incident) on 10/26/19 for the incident but failed to conduct an investigation and failed to submit a final report to the State Agency within five working days. 3. The facility staff failed to implement the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2019-04-05 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review, and clinical record review, it was determined the facility staff failed to report allegations of abuse immediately, but not later than 2 hours and/or failed to report to the state agency the final findings of an investigation for four residents in the survey sample, Residents #63, #146, #16, #53 and #2. 1. The facility staff failed to immediately (or within 2 hours) report, Resident #63's allegation of abuse to the state agency and to other officials in accordance with State law through established procedures. On 12/28/18, Resident #63 informed the facility staff of the allegation of abuse, and the facility staff failed to report the allegation to the state agency until 1/2/19. 2. The facility staff submitted a FRI (facility reported incident) on 10/26/19 for a resident-to-resident incident between Resident #146 and Resident #53, but failed to complete an investigation and report the results to the State Agency and to other officials within five working days.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2019-04-05 · tag F0622 — pattern
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 6. The facility staff failed to evidence that Resident # 36's comprehensive care plan goals were sent with the resident to the hospital for the transfer dated 12/31/18. Resident # 36 was admitted to the facility on [DATE] with the most recent readmission date of 01/03/19. His diagnoses included but were not limited to acute bronchitis (1), hypertension (2), and umbilical (belly button area) hernia (3). Resident # 36's most recent Minimum Data Set (MDS) assessment was a Quarterly Assessment with an Assessment Reference Date (ARD) of 02/01/19. The Brief Interview for Mental Status (BIMS) coded Resident # 36 as scoring a 11 on BIMS of a score of 0 - 15, 11 - indicating moderately impaired for making daily decisions. A review of Resident # 36's clinical record was conducted on 04/04/19. A nurse's note dated 1/03/19 at 5:29 p.m., documented Resident # 36 had been sent to the hospital for surgical hernia repair. The nurse's note did not document if comprehensive care plan goals were sent along with the resident to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2019-04-05 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview and facility document review, it was determined that the facility staff failed to ensure expired medications were not available for use in two of two medication carts, (South Back Unit medication cart and the facility's North Front Unit medication cart). The facility staff failed to ensure four expired inhalers, three Advairs (1) and one Flovent (2) were not available for use on two of two medication carts. The findings include: On 04/05/19 at approximately 2:00 p.m., an observation of the facility's South Back Unit medication cart was conducted with LPN (licensed practical nurse) # 8. Observation of the bottom drawer of the medication cart revealed the following: Advair 100/50 mcg (microgram) with an open date documented on the inhaler of 12/16/18. One Advair 500/50 mcg, open without an open date documented on the Advair box or inhaler and Flovent 100 mcg open without an open date documented on the Flovent box or inhaler. On 04/05/19 at approximately 2:20 p.m., an interview…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2019-04-05 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, and facility document review, it was determined that the facility staff failed to store and serve food in a sanitary manner in one of one facility kitchen. 1. An unopened three pound bag of an unlabeled item reported to be 'ginger liver' by OSM (other staff member) #1 was observed stored in the freezer without manufacturer expiration date, or use-by-date and no labeling of the contents on the bag. 2. The facility staff failed to maintain the food mixer in a sanitary manner in the facility kitchen. The findings include: On 04/02/19 at approximately 11:21 a.m., observation of the kitchen was conducted with OSM (other staff member) #1, dietary manager. Observation of the walk in freezer revealed an unopened three-pound bag of frozen item. OSM #1 stated the bag contained ginger liver. The ginger liver bag was missing any indication of when it was received in the facility, when it was stored in the freezer, the manufacturer expiration date, the use-by-date, and the name of the item in the bag. When OSM # 1 was asked how he knew when the item was put…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-04-05 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, facility document review, and clinical record review, it was determined the facility staff failed to ensure accommodation of resident needs and preferences for one of 47 residents in the survey sample, Resident #64. The air mattress box located on the footboard of Resident #64's prevented Resident #64 from independently accessing her nightstand and bathroom. The findings include: Resident #64 was admitted to the facility on [DATE] with diagnoses that included but were not limited to: high blood pressure, anxiety disorder, peripheral vascular disease [any abnormal condition, including atherosclerosis, affecting blood vessels outside the heart (1)], and depression. The most recent MDS (minimum data set) assessment, a Medicare 30 day assessment, with an assessment reference date of 3/2/19, coded the resident as scoring a 15 on the BIMS (brief interview for mental status) score, indicating she was capable of making daily cognitive decisions. The resident was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-04-05 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interview and facility document review it was determined that the facility staff failed to provide prompt delivery of the resident's postal mail and the facility staff failed to protect the resident's private information for two of six residents in the medication observation, Resident #73 and Resident #23. 1. The facility staff failed to maintain postal mail delivery for the residents on Saturdays. During the Group Resident meeting, residents stated they did not receive mail on Saturdays. 2. The facility staff failed to protect Resident #73's private information during medication administration. LPN (licensed practical nurse) #1 left a box of medication on the top of the medication cart unattended with Resident #73's name on the label, visible to anyone who may have passed by the medication cart. 3. The facility staff failed to protect Resident #23's private information during medication administration. LPN #2 was observed leaving the computer screen on the medication cart open…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-04-05 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review ad clinical record review, it was determined the facility staff failed investigate an allegation of abuse and failed to protect residents during an investigation for three of 47 residents in the survey sample, Residents #63, #146 and #53. 1. The facility staff failed to ensure Resident #63 and other residents were protected during the investigation of Resident #63's allegation of abuse. The employee, LPN (licensed practical nurse) #11 named in the allegation was not suspend, and worked on 12/31/18, during the investigation. 2. The facility staff failed to investigate an allegation of abuse between Resident #146 and Resident #53. The findings include: 1. The facility staff failed to ensure Resident #63 and other residents were protected during the investigation of Resident #63's allegation of abuse. The employee, LPN (licensed practical nurse) #11 named in the allegation was not suspend, and worked on 12/31/18, during the investigation. Resident #63 was admitted…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-04-05 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review, and clinical record review, it was determined that facility staff failed to provide written notification to the ombudsman of a facility initiated transfer for one of 47 residents in the survey sample, Residents # 3. The facility staff failed to notify the ombudsman when Resident # 3 was transferred to the hospital on [DATE]. The findings include: Resident # 3 was admitted to the facility on [DATE] with diagnoses that included but were not limited to respiratory failure (1), bipolar disorder (2), and spondylolysis (3). Resident # 3's most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 12/19/18, coded Resident # 3 as scoring a 15 on the staff assessment for mental status (BIMS) of a score of 0 - 15, 15 - being cognitively intact for making daily decisions. The nurse's Progress Notes, dated 12/21/2018 for Resident # 3 documented, 3:01 PM (p.m.) Staff notified that resident found in bedroom around 230pm (2:30 p.m.)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-04-05 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review and clinical record, it was determined that the facility staff failed to maintain an accurate MDS (minimum data set) assessment for one of 47 residents in the survey sample, Resident # 34. The facility staff failed to accurately code Resident # 34's 14-Day MDS (minimum data set), assessment with an ARD (assessment reference date) of 03/23/19, for a pressure ulcer. The findings include: Resident # 34 was admitted to the facility on [DATE] with diagnoses that included but were not limited to respiratory failure (1), diabetes mellitus (2), and major depressive disorder (3). Resident # 34's most recent MDS (minimum data set), a 14-day assessment with an ARD (assessment reference date) of 03/23/19, coded Resident # 34 as scoring a 15 on the staff assessment for mental status (BIMS) of a score of 0 - 15, 15 - being cognitively intact for making daily decisions. Resident # 34 was coded as requiring extensive assistance of one staff member for activities of daily living…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-04-05 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, and facility record review, it was determined the facility staff failed to develop and/or implement the comprehensive care plan for three of 47 residents in the survey sample, Residents #2, #60, #45, and #83. 1. The facility staff failed to implement the comprehensive care plan for a physician ordered treatment for Resident #60. 2. The facility staff failed to implement the care plan for when a resident has behaviors for Resident #45. On 12/8/18 the facility staff only attempted the intervention of redirection and failed to implement other intervention identified on the care plan for her behaviors 3. The facility staff failed to implement Resident # 83's comprehensive care plan for the administration of oxygen to the resident as ordered. The findings include: 1. The facility staff failed to implement the comprehensive care plan for a physician ordered treatment for Resident #60. Resident #60 was admitted to the facility on [DATE] with diagnoses that included but were not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-04-05 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review and facility document review, it was determined that facility staff failed to review or revise the care plan for one of 47 residents in the survey sample, Resident # 3. The facility staff failed to update Resident # 3's comprehensive care plan concerning a fall on 03/08/19. The findings include: The facility staff failed to update Resident # 3's comprehensive care plan concerning a fall on 03/08/19. Resident # 3 was admitted to the facility on [DATE] with diagnoses that included but were not limited to respiratory failure (1), bipolar disorder (2), and spondylolysis (3). Resident # 3's most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 12/19/18, coded Resident # 3 as scoring a 15 on the staff assessment for mental status (BIMS) of a score of 0 - 15, 15 - being cognitively intact for making daily decisions. The facility's Progress Notes dated 03/08/2019 for Resident # 3 documented, Resident was found on the floor…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-04-05 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, facility document review and clinical record review, it was determined the facility staff failed to ensure one resident (Resident #60) of 47 sampled residents, received the care and services in accordance with professional standards and the comprehensive care plan. The facility staff failed to administer a treatment to Resident #60 per the physician orders. The findings include: Resident #60 was admitted to the facility on [DATE] with diagnoses that included but were not limited to: stroke, diabetes, and peripheral vascular disease [any abnormal condition, including atherosclerosis, affecting blood vessels outside the heart (1)]. The most recent MDS (minimum data set) assessment, a quarterly assessment, with an assessment reference date of 3/1/19, coded the resident as scoring a 13 on the BIMS (brief interview for mental status) score, indicating she is capable of making daily cognitive decisions. Resident #60 was coded as requiring limited to extensive assistance of one…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-04-05 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, facility document review and clinical record review it was determined that the facility staff failed to provide the necessary treatment and services, consistent with professional standards of practice, to promote the healing pressure ulcers for one of 47 residents in the survey sample, Resident #83. The facility staff failed to ensure weekly measurements were completed to assess and monitor the healing of Resident #83's multiple pressure ulcers. The findings include: The facility staff failed to complete weekly assessments including measurements and wound description to determine wound healing or decline, to evaluate / monitor the healing of Resident #83's sore. Resident # 83 was admitted to the facility on [DATE] with diagnoses that included but were not limited to: malignant neoplasm (1) of brain (2), epilepsy (3), and chronic obstructive pulmonary disease (4). Resident # 83's most recent MDS (minimum data set), a 14-day assessment with an ARD (assessment reference date)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-04-05 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, facility policies review, and clinical record review, it was determined that the facility staff failed to provide respiratory care and services consistent with professional standards of practice, and the comprehensive person-centered care plan for one of 47 residents in the survey sample, Resident # 83. The facility staff failed to administer Resident # 83's oxygen according to the physician's orders. The findings include: Resident # 83 was admitted to the facility on [DATE] with diagnoses that included but were not limited to: pneumonia (1), chronic obstructive pulmonary disease (2), and acute respiratory failure (3) with hypoxia (4). Resident # 83's most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 03/27/2019, coded Resident # 83 as scoring a 15 on the brief interview for mental status (BIMS) of a score of 0 - 15, 15 being no cognitive impairment for making daily decisions. Resident # 83 was coded as requiring extensive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-04-05 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review and clinical record review, it was determined the facility staff failed to ensure one resident (Resident #45) of 47 sampled residents were free of unnecessary psychotropic medications. The facility staff restarted an antipsychotic medication without proper indications for Resident #45. The findings included: Resident #45 was admitted to the facility on [DATE] with diagnoses that included but were not limited to: anxiety disorder, dementia, and high blood pressure. The most recent MDS (minimum data set) assessment, an annual assessment, with an assessment reference date of 2/15/19, coded the resident as scoring a 6 on the BIMS (brief interview for mental status) score, indicating she was severely impaired to make daily cognitive decisions. The resident was coded as having disorganized thinking and physical behavior directed towards others on one-three days of the look back period. Resident #45 was coded as requiring extensive assistance of one or more staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-04-05 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, facility document review and clinical record review, it was determined the facility staff failed to follow infection control practices for one of 47 residents in the survey sample and for one of six residents in the medication administration observation, (Resident #23), and in one of one facility dining rooms, (main dining room). 1. The facility staff failed to follow infection control practices during a wound are observation for Resident # 34. 2. The facility staff popped Resident #23's pills into a gloved hand that had just touched the medication cart and then administered the medication to Resident #23. 3. The facility staff failed to serve food to the residents in a sanitary manner during a dining room observation. Staff were observed touching the food surface of plates that were then served to residents. The findings include: 1. The facility staff failed to follow infection control practices during a wound care observation for Resident # 34. Resident # 34 was admitted…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2022-04-07 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, clinical record review and facility document review, the facility staff failed to post daily staffing for one of three days reviewed. The findings include: A review of the daily staffing evidenced the following: On 4/5/22 at 10:30 AM, upon entry into the facility, the staff posting was not observed in front lobby, outside of the director of nursing office, on the north nursing unit, and on the south nursing unit. Additional observation of these areas was conducted at 12:30 PM, 2:30 PM and 4:30 PM, and staffing was not posted. On 4/6/22 at 8:00 AM, an interview was conducted with ASM (administrative staff member) #2, the director of nursing. When asked who was responsible for posting the daily staffing, ASM #2, stated the staffing person was responsible. When asked who posted the daily staffing on 4/5/22, ASM #2 stated, It was not posted. The staffing person was not here yesterday. When asked who was responsible for posting daily staffing if the staffing person is on vacation, off or sick, ASM #2 stated, That is a great question, I will have to get back to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2019-04-05 · tag F0814 — failed to dispose of garbage properly — widespread
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interview, it was determined that the facility staff failed to maintain the dumpster area in a sanitary manner. The findings include: One pair of used plastic gloves was found lying on the ground around the facility's trash compactor. On 04/03/19 at 12:47 p.m., an observation of the facility's trash compactor and garbage dumpster was conducted with OSM, (other staff member), # 1, dietary manager. The facility's trash compactor was located approximately 50 feet from the back of the facility. Observation of the trash compactor area revealed that there was a compactor and a metal dumpster on the ground with no fence around them. Further observation of the trash compactor area revealed one pair of used plastic gloves lying on the ground around the trash compactor. When asked who was responsible for keeping the trash compactor and the dumpster area cleaned and picked up, OSM # 1 stated, It is a joint responsibility between the kitchen staff, the maintenance crew, and the housekeeping staff. When asked how often the trash compactor and dumpster area was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$38,560 in federal fines across 2 penalties.

  • $13,070 — penalty dated 2026-05-15
  • $25,490 — penalty dated 2026-05-15

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to YAD HEALTHCARE — 13 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 51.7-0.7 vs chain
Health inspection 1 of 52.2-1.2 vs chain
Staffing 1 of 51.3-0.3 vs chain
Quality measures 4 of 52.8+1.2 vs chain
The other 12 homes this chain runs (chain average 1.7★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
AMELIA OPERATING HOLDING, LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 05/16/2021
ALTER, TZVIIndividual5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 05/16/2021
YAD MANAGEMENT LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 05/16/2021
FRACKER, ROGERIndividualOPERATIONAL/MANAGERIAL CONTROLsince 05/16/2021

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$11.7M
Net patient revenuemost recent cost report
+15.3%
Operating marginrevenue minus expenses
$584K
Related-party expense6% of expenses
Who pays — share of resident-days
Medicaid 75%Medicare 9%Other / private 16%

About 75% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $584K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$283per resident / day
operating cost
$8,601per month
≈ monthly operating cost
$334per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in VA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Virginia Medicaid page.

Typical monthly cost in Virginia
$10,250/mo
Nursing home (semi-private)
$11,680/mo
Nursing home (private)
$6,945/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 495358. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2023-11-15, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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