Briar Creek Health Center
6041 Piedmont Row Drive, Charlotte, NC 28210 · For profit - Corporation · 6 certified beds · (980) 224-8540 Medicare only — no Medicaid
The public record raises real questions here. Weigh the concerns below carefully.
- a strong health-inspection score (4/5) — the hardest rating to game (though it’s ranked within its own state, not nationally)
- a high payroll-based staffing rating (4/5)
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has 2 actual-harm citations
- the CMS record shows $8,606 in federal fines (most recent 2024-03-07)
- about 27% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 4 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 5 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Short-stay residents who newly got an antipsychotic medication | 3.2% | 1.4% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 87.1% | 78.1% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 14.0% | 22.9% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 9.5% | 12.9% | 12.0% | better |
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
52.1% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 267 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 50.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 24 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 1.00 therapist hours per resident per day in 2026Q1 — more than 97% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 20% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 52.1%CMS range 47.0–56.9 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.2%CMS range 7.5–13.3 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 50.0% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 75.0% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 50.0% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 92.9% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.3%CMS range 3.7–9.6 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.85 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 6 beds and averages 4.6 residents a day — about 77% occupied, or roughly 1 bed typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 10.64 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 3.02 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 3.26 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 9.84 hrs/resident/day on weekends vs 10.95 on weekdays — 10% thinner on weekends. RN hours go from 3.43 to 1.99 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
- Actual harm · G2024-03-07 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, resident interview, and staff interviews the facility failed to assess a resident's pain and administer pain medication ordered by the physician for 1 of 2 residents (Resident #70) when the resident complained of left ankle pain. Resident #70 experienced pain of 8 on a scale of 0-10 (10 being the worst pain) from 1:00 am on 1/12/2024 until her medication arrived twelve hours after she was readmitted to the facility from the hospital for a fractured left fibula. Findings included: Resident #70 was admitted to the facility on [DATE] and she was readmitted from the hospital on 2/26/2024 with diagnoses of left fibula fracture with surgical repair and osteoarthritis. An admission Nursing assessment dated [DATE] at 9:18 pm stated Resident #70 had a left ankle fracture with surgical repair, and she received pain medication, Hydrocodone-Acetaminophen, at the hospital at 7:00 pm and denied pain. Resident #70's medication orders stated she had Hydrocodone-Acetaminophen 5-325 milligrams one tablet…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2024-03-07 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, resident interview, and staff interviews the facility failed to obtain pain medication ordered by the physician for 1 of 2 residents (Resident #70) when the resident was admitted to the facility after surgical repair of a left fibula fracture. Resident #70 experienced pain of 8 on a scale of 0-10 (1- being the worst pain) from 1:00 am on 1/12/2024 until her medication was administered on 1/12/2024 at 1:06 pm on 1/12/2024. Findings included: Resident #70 was admitted to the facility on [DATE] and she was readmitted from the hospital on 2//2024 with diagnoses of left fibula fracture with surgical repair and osteoarthritis. An admission Nursing assessment dated [DATE] at 9:18 pm stated Resident #70 had a left ankle fracture with surgical repair, and she received pain medication, Hydrocodone-Acetaminophen, at the hospital at 7:00 pm and denied pain. Resident #70's medication orders stated she had Hydrocodone-Acetaminophen 5-325 milligrams one tablet by mouth every 6 hours as needed for pain…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-05-06 · tag F0851 — widespreadElectronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interviews the facility failed to electronically submit direct care staffing information based on payroll data to the Centers for Medicare and Medicaid Services (CMS) as required for quarter 3 (April 1 through June 30, 2024), quarter 4 (July 1 through September 30, 2024) of federal fiscal year (FY) 2024 and quarter 1 of FY 2025 (October 1 through December 31, 2024). This failure occurred for 3 of 3 quarters reviewed. The findings included: Review of the Payroll Based Journal (PBJ) staffing data reports from the Certification and Survey Provider Enhanced Reports (CASPER) database revealed the facility failed to submit the required PBJ staffing data for the third and fourth quarters of federal FY 2024 and the first quarter of federal FY 2025. An interview on 05/05/25 at 11:38 AM with the Administrator revealed the payroll department at their corporate office was responsible for submitting the PBJ staffing data. The Administrator indicated payroll information from the facility payroll system would roll up to the corporate office. A follow-up interview…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-06 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and staff interviews, the facility failed to develop a baseline care plan with goals that addressed a resident's pain and opioid pain medication for 1 of 1 resident reviewed for baseline care plan (Resident #156). Findings Included: Resident #156 was admitted to the facility on [DATE] with a diagnosis that included multiple fractures post fall. A review of Resident #156's Physician order summary dated 5/1/2025 included: - Oxycodone 5mg every 6 hours as needed for pain. - Acetaminophen oral tablet 500 mg, 2 tablets by mouth three times a day for manage of pain for 10 days. - Assess pain every shift using numeric 1 to 10 scale. Document findings and interventions in nursing notes. A review of the medication administration record revealed documentation of pain medication administration and pain assessment. Acetaminophen oral tablet 500 mg, 2 tabs given three times per day on 5/1, 5/2, 5/3 and 5/4/2025. Oxycodone 5 mg given once on 5/2/25, given twice on 5/3/25, and given once on 5/4/25. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-22 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record review, and staff interviews, the facility failed to follow their infection control policies and procedures for Enhanced Barrier Precautions during high-contact care for a resident with a full-thickness wound and a suprapubic catheter (Resident #5) when Nurse #1 performed wound care without wearing a gown. Nurse #1 also failed to perform hand hygiene after removing a soiled dressing, cleaning a wound, and before applying a new wound dressing for a resident (Resident #5). The deficient practice occurred for 1 of 1 staff member (Nurse #1) observed during wound care. The findings included: The facility's Enhanced Barriers policy approved August of 2024 revealed it is the policy of this facility to use enhanced barrier precautions (EBP) based on guidance from the Center for Disease Control (CDC). Enhanced barrier precautions expands use of personal protective equipment (PPE) beyond situations in which exposure to blood and body fluids is anticipated (standard precautions). Enhanced barrier precautions refers to the use of gown and gloves during high-contact…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-03-07 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and staff interviews, the facility failed to label and cover cooked food, discard expired food in the walk-in refrigerator, and ensure resident meal trays, baking sheets, and pans were not stacked wet for 1 of 2 kitchen observations. These practices had the potential to affect food served to residents. The findings included: The facility kitchen was toured on 3/5/2024 at 7:47 AM. An observation was conducted of the walk-in refrigerator and the following were observed: a. A free-standing rack was labeled cooling rack had 2 deep steamer pans on the top shelf of the rack. There was cooked white colored meat in the pans that were floating in pink colored liquid. The sheet on the cooling rack noted turkey 3/2/2024 12:42 PM. The interim Dietary Manager (DM) was interviewed at the time of the observation, and she reported that the cooling rack was used to rapidly cool food for storage. The DM explained the turkey should have been covered and labeled after cooling and she would discard the pans of turkey. b. A container labeled tuna salad expires 3/4/2024 was noted.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2024-03-07 · tag F0623 — patternProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews, resident, and staff interviews, the facility failed to notify the resident in writing of the reason for transfer to the hospital for 1 of 1 resident reviewed for hospitalization (Resident #4). The findings included: Resident #4 was admitted to the facility on [DATE] with diagnoses including kidney disease and hypertension. The medical record documented Resident #4 was her own responsible party. The admission Minimum Data Set (MDS) assessment dated [DATE] assessed Resident #4 to be cognitively intact. A nursing progress note dated 2/5/2024 documented Resident #4 had a change in condition with a decreased level of consciousness and low blood pressure. Resident #4 was transferred to the hospital for evaluation. The entry tracking record MDS dated [DATE] documented Resident #4 was readmitted to the facility after a stay at a short-term hospital. A review of the electronic medical record for Resident #4 revealed no written notice of transfer was scanned into the medical record. Resident #4…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2024-03-07 · tag F0625 — patternNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews, resident, and staff interviews, the facility failed to provide a bed hold notice to resident transferred to the hospital for 1 of 1 resident reviewed for hospitalization (Resident #4). The findings included: Resident #4 was admitted to the facility on [DATE] with diagnoses including kidney disease and hypertension. The medical record documented Resident #4 was her own representative. The admission Minimum Data Set assessment dated [DATE] assessed Resident #4 to be cognitively intact. A nursing progress note dated 2/5/2024 documented Resident #4 had a change in condition with a decreased level of consciousness and low blood pressure. Resident #4 was transferred to the hospital for evaluation. The entry tracking record MDS dated [DATE] documented Resident #4 was readmitted to the facility after a stay at a short-term hospital. A review of the electronic medical record for Resident #4 revealed no bed hold notice was scanned into the medical record. Resident #4 was interviewed on 3/5/2024 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$8,606 in federal fines across 1 penalty.
- $8,606 — penalty dated 2024-03-07
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to LIBERTY SENIOR LIVING — 37 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 4 of 5 | 2.8 | +1.2 vs chain |
| Health inspection | 4 of 5 | 3.1 | +0.9 vs chain |
| Staffing | 4 of 5 | 2.2 | +1.8 vs chain |
| Quality measures | 4 of 5 | 3.0 | +1.0 vs chain |
The other 36 homes this chain runs (chain average 2.8★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| CHARLOTTE SP SENIOR HOUSING JV OPCO, LLC | Organization | DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL | since 05/08/2025 |
| JOHN A MCNEILL JR 2014 IRREVOCABLE TRUST | Organization | DIRECT OWNERSHIP INTEREST; ADP OF THE SNF | since 05/08/2025 |
| LIBERTY LONG TERM CARE LLC | Organization | DIRECT OWNERSHIP INTEREST | since 03/24/2025 |
| BARCLAY DEVELOPERS SOUTHPARK, LLC | Organization | INDIRECT OWNERSHIP INTEREST; TRUSTEE OF THE SNF | since 05/08/2025 |
| BARCLAY PROPERTIES OF SOUTHPARK LLC | Organization | INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | since 05/08/2025 |
| JOHN A MCNEILL JR 2012 IRRV TR | Organization | INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | since 03/24/2025 |
| KAREP V SENIOR HOUSING REOC JV LLC | Organization | INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | since 05/08/2025 |
| KAREP V SL REIT, LLC | Organization | INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | since 05/08/2025 |
| KAYNE ANDERSON REAL ESTATE PARTNERS V LP (KAREP V) | Organization | INDIRECT OWNERSHIP INTEREST | since 05/08/2025 |
| KAYNE ANDERSON REAL ESTATE PARTNERS V PARALLEL FUND LP | Organization | INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | since 05/08/2025 |
| LDP PROPERTIES I LLC | Organization | INDIRECT OWNERSHIP INTEREST | since 05/08/2025 |
| LIBERTY HEALTHCARE GROUP LLC | Organization | INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | since 03/24/2025 |
| LIBERTY HEALTHCARE PROPERTIES OF KERNERSVILLE LLC | Organization | INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | since 04/04/2025 |
| RONALD B AND CYNTHIA J MCNEIL 2014 IRREVOCABLE TRUST | Organization | INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | since 04/04/2025 |
| SENIOR HOUSING INTERVENING COMPANY V LLC | Organization | INDIRECT OWNERSHIP INTEREST | since 05/08/2025 |
| MCNEILL, JOHN | Individual | INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER | since 05/08/2025 |
| MCNEILL, RONALD | Individual | INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER | since 05/08/2025 |
| PURVIS, WILLIAM | Individual | INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | since 05/08/2025 |
| MILLER, ROBERT | Individual | CORPORATE DIRECTOR; ADP OF THE SNF | since 05/08/2025 |
| CANNELLA, BRIAN | Individual | CORPORATE OFFICER | since 05/08/2025 |
| REITER, RUSSELL | Individual | CORPORATE OFFICER | since 11/01/2020 |
| WAIN, JOHN | Individual | CORPORATE OFFICER | since 11/01/2020 |
| BARCLAY SENIOR LIVING SOUTHPARK LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 05/08/2025 |
| CYR, CAROL | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 05/08/2025 |
| WILSON, JEFFREY | Individual | OPERATIONAL/MANAGERIAL CONTROL; INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | since 05/08/2025 |
| LIBERTY REAL PROPERTIES V LLC | Organization | TRUSTEE OF THE SNF; ADP OF THE SNF | since 05/08/2025 |
| MCNEILL, ROBERT | Individual | TRUSTEE OF THE SNF | since 05/08/2025 |
| OLIVER, ANNA | Individual | TRUSTEE OF THE SNF | since 05/08/2025 |
| PURVIS, JENNY | Individual | TRUSTEE OF THE SNF | since 05/08/2025 |
| CHARLOTTE SP SR HOUSING MEMBER LLC | Organization | ADP OF THE SNF | since 05/08/2025 |
| KAREP V PARALLEL SL REIT LLC | Organization | ADP OF THE SNF | since 05/08/2025 |
| LIBERTY HEALTHCARE MANAGEMENT INC | Organization | ADP OF THE SNF | since 05/08/2025 |
| LIBERTY LIVING MANAGEMENT LLC | Organization | ADP OF THE SNF | since 05/08/2025 |
| LIBERTY REAL PROPERTIES II LLC | Organization | ADP OF THE SNF | since 04/04/2025 |
| LIBERTY REAL PROPERTIES VI LLC | Organization | ADP OF THE SNF | since 05/24/2025 |
| BORK, MATTHEW | Individual | ADP OF THE SNF | since 05/08/2025 |
CMS files one row per role, so the 55 rows in the source record cover these 36 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
23 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $7.7M paid to related parties — landlords or management companies under common ownership — equal to about 27% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
What families pay in NC
CMS lists this home as Medicare-certified only — it is not Medicaid-certified, so it generally cannot accept Medicaid as payment for a long-term stay. That makes it one of roughly 545 homes nationally where a Medicaid-funded placement is not an option. If you expect to rely on Medicaid, ask the home directly before you tour, and see the North Carolina Medicaid page for homes that do.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 345578. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-05-19, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.