Liberty Commons Nursing and Rehabilitation Center
1402 Pinckney Street, Whiteville, NC 28472 · For profit - Corporation · 107 certified beds · (910) 642-4245 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- inspectors cited 2 immediate-jeopardy problems — the most serious level
- inspectors recorded 3 serious findings as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
- a high number of inspection citations overall (27) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $126,586 in federal fines (most recent 2024-07-26)
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (2/5)
- its facility-reported quality-measure rating is low (1/5)
- nursing-staff turnover (62%) runs well above the national median (45%)
- about 21% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 1 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 1 of 5 |
| Long-stay residentspeople who live here | 1 of 5 |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 20.8% | 15.6% | 15.4% | worse |
| Long-stay residents who lose too much weight | 0.4% | 7.2% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.7% | 0.7% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 3.9% | 2.3% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 0.6% | 5.9% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 4.8% | 3.5% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 25.7% | 18.3% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 17.3% | 21.3% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 80.2% | 94.1% | 95.3% | worse |
| Long-stay residents with pressure ulcers | 4.9% | 5.5% | 4.7% | typical |
| Long-stay residents with worsening bladder/bowel control | 16.9% | 20.7% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 28.0% | 14.0% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 2.4% | 1.4% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 85.9% | 78.1% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 24.2% | 22.9% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 13.3% | 12.9% | 12.0% | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
65.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 149 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 42.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 66 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.29 therapist hours per resident per day in 2026Q1 — more than 45% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 0% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 65.0%CMS range 57.2–70.8 | 51.5% | Oct 2022–Sep 2024 | better than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 8.9%CMS range 6.2–11.6 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 42.4% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 65.2% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 50.0% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 67.2% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 2.4% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 4.8% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 8.5%CMS range 5.2–13.3 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.13 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 107 beds and averages 95.4 residents a day — about 89% occupied, or roughly 12 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.86 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.30 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.58 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.43 hrs/resident/day on weekends vs 4.03 on weekdays — 15% thinner on weekends. RN hours go from 0.34 to 0.20 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 62% is well above the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
27 citations, most serious first. The 18 most serious are shown; the remaining 9 are one tap away and print in full.
- Immediate jeopardy · K2024-07-26 · tag F0580 — failed to tell family and doctor about changes — patternImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews with staff, Medical Director (MD) and Physician Assistant (PA), the facility failed to notify the physician when a resident had signs of Clostridium Difficile (C. difficile) that included persistent loose, watery, mushy, and odorous stool. From 2/9/24 through 2/27/24 the resident experienced these abnormal stools. The physician was notified on 2/13/24 of the abnormal stools, but was not made aware of the ongoing issue until 2/27/24 when it was brought to the nurse's attention by the resident's family member. Upon discharge from the facility on 2/28/2024, the resident was immediately transported by a family member directly to her Primary Care Physician's office where she was tested for C. Difficile, and the lab test was positive for C. Difficile on 2/29/2024. This deficient practice placed Resident #86 at risk for developing complications from C. difficile such as dehydration, skin breakdown, and death. The facility also failed to notify the physician when a resident was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Kcited before2024-07-26 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and family, staff, Medical Director, and Physician Assistant interviews, the facility failed to comprehensively assess a resident who was presenting with signs of Clostridium Difficile (C. difficile) (According to the Centers for Disease Control and Prevention (CDC): C. difficile-is a highly contagious bacteria that causes diarrhea and inflammation of the colon and can be life-threatening; symptoms include 3 or more foul smelling watery stools a day lasting longer than 1 day, and abdominal cramping), to determine the cause of the watery stools, identify the seriousness of the symptoms, and implement effective interventions to treat repeat watery stools which started on 2/09/2024. Resident #86's bowel movement documentation sheets from the date of admission, 2/8/24, through the date of discharge, 2/28/24, revealed she was coded as having 23 loose and watery stools, 19 loose and mushy stools, 1 putty like stool and 5 normal stools. The resident was administered 13 doses of anti-diarrheal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2024-02-29 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff and the Senior Director of Compliance for the Orthopedic Office/Registered Nurse (RN) and Physician interviews, the facility failed to contact the Orthopedic office for clarification and instructions for removal of the orthopedic pneumatic (air pressure) boot, dressing changes and skin assessments on a resident's left ankle (Resident #7) after her follow-up appointment with the physician's assistant on 12/21/2023. Resident #7 developed deep tissue injuries (DTI) to the bottom of her left great toe, left lateral foot and left heel. This was for 1 of 3 residents reviewed for pressure ulcers. The findings included: The hospital discharge instructions for Resident #7 dated 12/14/2023 by the hospital Physician read in part that Resident #7 was admitted to the hospital with a displaced bimalleolar fracture (ankle fracture) of left lower extremity (LLE) and underwent a surgical repair on 12/5/2023 with a splint, with large bulky dressing and ace wrap applied postoperatively. She was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-02-29 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observations, staff and Physician interviews, the facility failed to provide incontinence care safely for a resident who was dependent on staff assistance for 1 of 4 residents reviewed for falls (Resident #1). On 1/2/24 Nurse Aide (NA) #6 was attempting to pull the brief out from under Resident #1 by turning him onto his side and pressing on his back for him to roll over resulting in the resident rolling off the side of the bed and landing on the floor on his left shoulder and neck. Resident #1 experienced pain on the left side of his neck at a level of 8 out of 10 (with 10 being the worst pain possible), cervicogenic headaches (a pain that develops in the neck and is felt in the head), and sustained a cervical neck strain of the left trapezius muscle (injury to the large muscle in the back that supports the head and neck caused from overstretching or trauma). The findings included: Resident #1 was admitted to the facility on [DATE]. His diagnoses included chronic combined systolic and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-02-29 · tag F0867 — failed to act on quality-improvement findings — isolatedSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record review, and staff, resident and Physician interviews the facility's Quality Assurance and Performance Improvement (QAPI) Program failed to maintain implemented procedures and effective monitoring of interventions the committee put into place following the recertification and complaint investigation survey of 5/4/2023 and the complaint investigation survey of 9/15/23. This was for one recited deficiency in the area of supervision to prevent accidents (F689). During the 5/4/2023 recertification and complaint investigation survey, deficient practice was cited for failing to provide incontinence care safely to a dependent resident when the resident fell off the bed during care and fractured her right femur (thighbone) in two places. During the complaint investigation survey of 9/15/2023, deficient practice was cited for failing to provide a bed bath safely to a dependent resident when the resident fell off the bed during care and fractured her left femur and tibia (shinbone). During the current complaint investigation survey of 2/29/2024, deficient practice…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2023-09-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observations, staff and Physician interviews, the facility failed to provide a bed bath safely for a dependent resident for residents reviewed for falls. Resident #2 sustained a fall off the bed during care, fracturing her left femur (thighbone) and tibia (shinbone) for 1 of 2 residents reviewed for falls (Resident #2). The findings included: Resident #2 was admitted to the facility on [DATE] with diagnoses which included in part: history of stroke, blindness, right below knee amputation, left sided paralysis and left lower extremity contracture. Review of the care plan initiated on 11/15/18 and revised on 4/13/23 for Resident #2 revealed a plan of care for activities of daily living (ADL) self-care performance deficit related to dependence. The following intervention was listed for Resident # 2's care plan: I am totally dependent on staff with 2-person assistance for repositioning and turning in bed. Review of the 7/19/23 quarterly Minimum Data Set (MDS) assessment revealed Resident # 2…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2023-09-15 · tag F0867 — failed to act on quality-improvement findings — isolatedSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, observations, and staff and physician interviews, the facility's Quality Assurance and Performance Improvement (QAPI) Program failed to maintain implemented procedures and effective monitoring of interventions the committee put into place following the recertification and complaint investigation survey of 5/4/23. This was for one recited deficiency in the area of supervision to prevent accidents (F689). During the 5/4/23 survey, deficient practice was cited for failing to provide incontinence care safely to a dependent resident when the resident fell off the bed during care and fractured her right femur (thighbone) in two places. During the current complaint investigation survey of 9/15/23, deficient practice was cited for failing to provide a bed bath safely to a dependent resident when Resident #2 fell off the bed during care and fractured her left femur and tibia (shinbone). The continued failure during two federal surveys of record shows a pattern of the facility's inability to sustain an effective Quality Assurance program. Findings included: This tag is…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2023-05-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observations, staff and Physician interviews, the facility failed to provide incontinence care safely for a dependent resident (Resident #59) for 1 of 2 residents reviewed for falls. Resident #59 rolled off the bed during care, fracturing her right femur in two places. The findings included: Resident #59 was admitted to the facility on [DATE] with diagnoses to include cerebral infarction (stroke), vascular dementia, and severe aphasia (language disorder caused by damage in a specific area of the brain that controls language expression and comprehension). Review of the care plan initiated on 06/21/2019 and reviewed on 01/31/2023 for Resident #59 revealed a plan of care for activities of daily living (ADL) self-care performance deficit related to stroke. The following intervention was listed for Resident #59: I am totally dependent on staff for repositioning and turning in bed. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #59 was severely cognitively…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-07-10 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record review and staff interviews, the facility failed to discard expired medications stored for use and discard loose pills observed in 3 of 5 medication (med) carts (the 200 hall, 400 hall and 600 hall medication carts) and failed to discard expired medications stored in 2 of 3 medication storage rooms (100 hall and 300 hall) reviewed for medication storage. Findings included:a. An observation was conducted on 7/9/25 at 8:39 AM of the 200 hall med cart in the presence of Medication Aid (MA #1), The observation revealed the following medications were stored on the cart. - A fluticasone propionate/salmeterol inhaler opened on 6/2/25 and expired 30 days after opening on the box. - There were 3 loose pills in the drawers of the cart (1 white oblong pill and 2 white round pills).An interview was conducted with MA #1 on 7/9/25 at 8:39 AM. MA #1 stated there should not be any expired medications or loose pills on the chart.b. An observation was conducted on 7/9/25 at 11:51 AM of the 400 hall cart in the presence of Nurse #5. The observation revealed there were 2…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-07-10 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and staff, Wound Physician, and Nurse Practitioner interviews, the facility failed to maintain accurate medical records by 1.) not documenting the administration of wound care to an unstageable sacral wound on the Treatment Administration Record (TAR) or in the electronic medical record and not accurately documenting the assessment of an implanted device (a device placed under the skin typically in the chest wall and used for long term intravenous (IV) access) for Resident #49. 2.) not accurately documenting that an antihypertensive medication (Hydralazine 25 milligrams) was held for systolic blood pressure less than 125 mmHg (millimeters of mercury) according to the physician orders (Resident #28). 3.) not accurately documenting the removal of a dressing from an arterial/venous (A/V) dialysis shunt (Resident #55). This occurred for 3 of 3 residents whose medical records were reviewed. Findings included: 1a.) A physician’s order dated 1/3/25 for Resident #49 revealed Dakins solution 0.5%…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-10 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, the facility failed to code the Minimum Data Set (MDS) accurately in the areas of fluid intake per day by intravenous (IV) or tube feeding and the use of antipsychotic medication on a daily basis for 1 of 24 residents whose MDS assessments were reviewed (Residents #91).The findings included:Resident #91 was admitted to the facility on [DATE] with diagnoses that included, in part, Alzheimer's disease, dementia without psychotic disturbance or mood disturbance, anorexia, and dysphagia.Review of Resident #91's quarterly Minimum Data Set assessment dated [DATE] documented she had an average fluid intake per day by IV or tube feeding of 501 cc (cubic centimeter)/day or more while a resident and also during the entire 7 days (of the look back period). It also noted antipsychotic medications were received on a routine basis.Review Resident #91's May 2025 and June 2025 electronic Medication Administration Records (eMAR's) revealed she had not been administered an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-10 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and staff, Registered Dietitian and Nurse Practitioner interviews, the facility failed to address a Registered Dietitian recommendation to obtain weekly weights for 1 of 4 residents reviewed for nutrition (Resident # 75). Findings included: Resident #75 was admitted on [DATE] with medical diagnosis including chronic kidney disease, hypertension, and prostate cancer. Review of Resident #75's physician orders revealed an order dated 5/1/25 for Cardiac diet, Soft & Bite Sized texture with thin consistency liquids. Review of Resident #75's electronic health record revealed the following weights recorded: 5/2/25 194.8 pounds (Lb.)5/3/25 196.6 lb.5/10/25 No weight recorded Review of Resident #75's care plan dated 5/5/25 indicated a nutritional problem or potential nutritional problem related to receives a therapeutic, mechanically altereddiet, chronic kidney disease and dementia. Interventions included observe for, record and report to the physician as needed significant weight loss (3lbs in 1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-10 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and staff and Nurse Practitioner interviews, the facility failed to: remove an ordered pressure dressing to a newly inserted arterial/venous (A/V) dialysis shunt site 4-6 hours after the resident returned from dialysis, check the resident's arterial/venous dialysis shunt when resident returned from dialysis and clarify orders that were entered inaccurately. This was for 1 of 1 resident (Resident #55) reviewed for dialysis. Findings included: Resident #55 was admitted to the facility on [DATE]. Diagnoses included end stage renal disease requiring hemodialysis (a treatment needed for residents with poor kidney function), and insertion of A/V dialysis shunt (a passage that is inserted in the body to allow fluid from one part of the body to another and used as an access port to dialyze residents) to left arm. A review of the physician orders revealed an order written on 03/20/25 for hemodialysis on Tuesday, Thursday, Saturday at 5:30 AM and an order to check Permacath (a special…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-07-26 · tag F0727 — failed to provide required RN coverage — widespreadHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record reviews and staff interview, the facility failed to schedule a Registered Nurse (RN) for at least 8 consecutive hours 12 of 122 days reviewed. The days included 06/10/23, 06/11/23, 06/24/23, 07/02/23, 07/09/23, 07/23/23, 10/29/23, 11/11/23, 11/12/23, 11/18/23, 11/19/23, and 11/26/23. Findings included: A review of the facility's daily schedules for the month of June 2023, July 2023 and from October 1, 2023, through November 30, 2023, was conducted on 07/26/24. The daily schedules indicated the resident census ranged from 75 to 88 from June 2023 through November 2023. The daily schedules revealed a Registered Nurse (RN) was not scheduled for at least 8 consecutive hours a day on the following dates: 06/10/23, 06/11/23, 06/24/23, 07/02/23, 07/09/23, 07/23/23, 10/29/23, 11/11/23, 11/12/23, 11/18/23, 11/19/23, and 11/26/23. An interview was conducted on 07/26/24 at 12:55 PM with the facility 's Administrator. During the interview, inquiry was made in regards to the RN hours indicated on the staffing schedule. The Administrator reported she was aware RN coverage was a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-07-26 · tag F0756 — failed to review each resident's drug regimen — patternEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interviews, Pharmacist Consultant and Physician interviews the Pharmacy Consultant failed to identify that a resident (Resident #59) received 10 units of Novolog Insulin before meals for diabetes for an order to hold if glucose (blood sugar level) was less than 120 milligrams per deciliter (mg/dl) 10 times during two monthly drug regimen reviews (June 2024 and July 2024) for 1 of 5 residents reviewed for unnecessary medications. Findings included: Resident #59 was admitted to the facility on [DATE]. Diagnoses included type 2 diabetes mellitus. The Minimum Data Set quarterly assessment dated [DATE] revealed Resident #59 was cognitively intact and she received insulin and hypoglycemic (medications to treat diabetes) medications. A review of the Physician's order revealed an order was written for Novolog Insulin, inject 10 units subcutaneously with meals and hold if glucose is less than 120 mg/dl. A review of the June 2024 Medication Administration Record revealed an order Novolog…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-07-26 · tag F0757 — failed to avoid unnecessary drugs — patternEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interviews, Pharmacist Consultant and Physician interviews the facility failed follow a physician's order when a resident (Resident #59) received 10 units of Novolog Insulin before meals for diabetes when the order read to hold if glucose (blood sugar level) was less than 120 milligrams per deciliter (mg/dl). Resident received the medication 6 times between June 22, 2024, and July 24, 2024, for 1 of 5 residents reviewed for unnecessary medications. Findings included: Resident #59 was admitted to the facility on [DATE]. Diagnoses included type 2 diabetes mellitus. The Minimum Data Set quarterly assessment dated [DATE] revealed Resident #59 was cognitively intact and she received insulin and hypoglycemic (medications to treat diabetes) medications. A review of the physician's order revealed an order was written for Novolog Insulin, inject 10 units subcutaneously with meals and hold if glucose is less than 120 mg/dl. A review of the June 2024 Medication Administration Record revealed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-07-26 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, observations and staff interviews, the facility failed to maintain infection control prevention by: (1) touching medications with bare hands during medication preparation for 1 of 3 medication administration observations completed; and (2) failed to follow enhanced barrier precautions while caring for a resident ' s feeding tube for 1 of 2 residents observed for tube feeding care (Resident #37 ). Finding Included: The facility policy for Medication Administration effective 12/2023 under Administration of Oral Medications reads: Never touch pills or tablets with bare hands. 1) During an observation of a medication administration pass on 07/23/24 at 8:46 am Medication Aide #4 was observed handling the following medications with her bare hands: Lasix, Protonix, Docusate, Carvedilol, Micro K, Preservision, and Zoloft. She popped the pills out of the bubble packs into her bare hand then placed them in a medication cup. She was not observed to use hand sanitizer or wash her hands prior to preparing the medications. During medication preparation she touched the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-29 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, staff, and Nurse Practitioner (NP) interviews, the facility failed to assess, monitor, document progress, and provide treatment for an open wound (skin tear) on the top of Resident #11's right foot for 1 of 5 residents reviewed for skin concerns. Weekly skin checks did not include the existence of a dressing to the right foot from the end of November 2023 through the end of February 2024. Observation on 2/27/24 revealed a dressing dated 11/17 on the top of the right foot. Once the dressing was removed from the top of the right foot, a wound with a dark hard perimeter and a soft yellow center was noted. Findings included: Resident #11 was admitted to the facility on [DATE] with diagnoses which included Alzheimer's dementia, colostomy, and peripheral vascular disease. Review of Resident #11's care plan indicated a 4/27/23 focus of at risk for pressure ulcer development with interventions which indicated to report to the nurse immediately redness, open areas, or irritation on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 9 citations
- Potential for harm · D2024-02-29 · tag F0835 — failed to run the facility competently — isolatedAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff and resident interviews, the facility administration failed to provide effective leadership and oversight to ensure residents were protected from potential misappropriation of property by having no system in place to account for purchases made by staff for residents with resident funds, credit cards, debit cards or Electronic Benefit Transfer (EBT) card. This failure affected 1 of 3 residents reviewed for misappropriation of property and had the potential to affect other facility residents. Findings included: Resident #5 was admitted to the facility on [DATE] with diagnosis which included in part dementia and delusions. Review of Resident #5's 1/15/24 Annual Minimum Data Set (MDS) revealed resident was cognitively intact with no behaviors exhibited. Review of the facility's initial 24-hour allegation report submitted to the Division of Health Service Regulation dated 2/12/24 revealed the facility became aware at 12:30 PM on 2/12/24 that Resident #5 was missing an Electronic Balance…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-05-04 · tag F0636 — patternAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview the facility failed to complete comprehensive assessments within the 14-day required timeframe for 7 of 19 residents (Resident #82, Resident #32, Resident #75, Resident #81, Resident #71, Resident #28 and Resident #37) reviewed for comprehensive Minimum Data Set (MDS) assessments. Findings included: 1. Resident #82 was admitted to the facility on [DATE]. Resident #82's admission MDS dated [DATE] was completed on 3/27/23. An interview on 5/4/23 at 1:49 PM with the MDS Nurse revealed she had been in the position since November 2022. She stated she was aware of the time frames for completion of assessments and explained when the previous MDS Nurse left several months ago, assessments remained incomplete and late. The MDS Nurse stated she was trying to catch up while learning the position. An interview with the Administrator on 5/4/23 at 2:41 PM revealed the current MDS Nurse was new to the position and to the MDS process. The Administrator stated she was aware of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-05-04 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record review and staff interviews the facility failed to follow the manufacturer's guidelines to discard oral inhaler vial solutions after one week of being exposed to light and to record an opened date on the package (100 hall cart), failed to secure and label loose pills (100, 200 and 400 hall carts), failed to record an opened date on two insulin (medication to treat diabetes) pens (200 hall cart), failed to store the correct resident's insulin pens in the assigned storage devices for Resident #28 and #68 (200 hall cart), failed to discard expired medication (400 hall cart), and failed to keep unattended medications in a locked medication cart (100 hall cart). These observations were for 3 of 6 medication carts observed for medication storage. Findings included: 1. The manufacturers' guidelines for Ipratropium Bromide and Albuterol Sulfate inhalers stated to keep out of light and dispose after one week if exposed to light. An observation of the 100 hall medication cart on 05/03/23 at 8:10 AM along with Medication Aide (MA) #1 revealed there were 3 doses of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-05-04 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, observations and staff interviews the facility failed to remove expired and spoiled food items stored for use in the walk-in refrigerator and failed to label, date leftover food and remove expired food items for 1 of 2 nourishment rooms observed (400 Hall nourishment room). This practice had the potential to affect the food served to the residents. The findings included: 1. Observation in the kitchen on 5/01/23 at 11:58 AM revealed the following in the walk-in refrigerator: an opened container of honey thick apple juice with a label on it which indicated prep date of 4/11/23 and use by date 4/12/23. Manufacturer label indicated after opening, may be kept up to 7 days under refrigeration. an opened box of red peppers with large patches of visible white, fuzzy mold on 3 of the peppers. The opened date on the box was 4/6/23. an opened package of ham with a prep date of 4/25/23 with no discard or expiration date on the label. Interview on 5/1/23 at 12:05 PM with the Dietary Manager (DM) revealed she thought the opened containers of thickened liquids were good for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-05-04 · tag F0867 — failed to act on quality-improvement findings — patternSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record review and staff and resident interviews, the facility's Quality Assurance and Performance Improvement Program (QAPI) failed to maintain implemented procedures and monitor interventions that the committee put into place following the focused infection control and complaint investigation survey of 12/10/20 and a recertification and complaint investigation survey of 4/5/22. This was for 3 recited deficiencies on the current recertification and complaint investigation survey of 5/4/23 in the areas of resident assessments (F641), label/store drugs and biologicals (F761) and food storage (F812). The continued failure during two or more federal surveys of record shows a pattern of the facility's inability to sustain an effective Quality Assurance program. Findings included: This tag is cross referenced to: F641 Based on record review, resident and staff interviews, and observation the facility failed to code the Minimum Data Set (MDS) assessment accurately in the areas of 1.) bed rails (Resident #59); 2). vision and hearing (Resident #41) and 3). tobacco use…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-04 · tag F0638 — isolatedAssure that each resident’s assessment is updated at least once every 3 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, the facility failed to complete quarterly assessments within the required 14-day timeframe for 5 of 19 residents reviewed for Minimum Data Set (MDS) assessments (Resident #45, Resident #59, Resident #41, Resident #62, and Resident #60). Findings included: 1. Resident #45's quarterly Minimum Data Set (MDS) dated [DATE] was completed on 4/20/23. An interview on 5/4/23 at 1:49 PM with the MDS Nurse revealed she had been in the position since November 2022. She stated she was aware of the time frames for completion of assessments and explained when the previous MDS Nurse left several months ago, assessments remained incomplete and late. The MDS Nurse stated she was trying to catch up while learning the position. An interview with the Administrator on 5/4/23 at 2:41 PM revealed the current MDS Nurse was new to the position and to the MDS process. The Administrator stated she was aware of the situation with MDS assessments not completed within the regulatory timeframe and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-04 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, resident and staff interviews, and observation the facility failed to code the Minimum Data Set (MDS) assessment accurately in the areas of 1.) bed rails (Resident #59); 2). vision and hearing (Resident #41) and 3). tobacco use (Resident #60) for 3 of 19 residents reviewed for accuracy of MDS assessments. The findings included: 1.) Resident #59 was admitted to the facility on [DATE]. Review of the quarterly MDS assessment dated [DATE] revealed Resident #59 was severely cognitively impaired and was totally dependent on staff for activities of daily living (ADL) care. The assessment for side rail use was coded no. An interview was conducted with the Nurse Consultant and the Administrator on 05/03/2023 at 11:17 A.M. The Nurse Consultant stated the facility had decided to change Resident #59's bed to a bariatric bed with half rails after a fall in July 2022. An interview was completed with the MDS Nurse on 05/04/2023 at 12:21 P.M. The MDS Nurse stated that she was unaware that bed rails were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-04 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews the facility failed to develop a comprehensive person-centered care plan in the areas of 1.) bed rails (Resident #59) and 2.) hearing loss (Resident #41) for 2 of 19 residents reviewed for comprehensive care plans. Findings included: 1. Resident #59 was admitted to the facility on [DATE]. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #59 was severely cognitively impaired and totally dependent on staff for activities of daily living (ADL) care. The assessment for bed rail use was coded no. Review of Resident #59's care plan last reviewed on 01/31/2023 did not include the use of bed rails to prevent falls. An interview with the Nurse Consultant occurred on 05/03/2023 at 11:17 A.M. The Nurse Consultant stated the facility had implemented the use of bed rails in July 2022 to prevent her from falling out of bed. An interview with the MDS Nurse was completed on 05/04/2023 at 12:21 P.M. The MDS Nurse stated that she did not know that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2023-05-04 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record review and staff interviews the facility failed to record the correct resident census (number of residents in a certified bed) for 18 out 18 daily nursing staff posting forms reviewed. Findings included: The daily nursing staff posting forms from 04/17/23 through 05/04/23 revealed the following census numbers were recorded: Date Census # 4/17 95 4/18 96 4/19 97 4/20 97 4/21 98 4/22 99 4/23 99 4/24 99 4/25 102 4/26 100 4/27 99 4/28 100 4/29 100 4/30 100 5/01 102 5/02 102 5/03 103 5/04 103 An interview with the Administrator on 05/01/23 at 4:00 PM revealed the total number of certified beds in the facility was 89. A phone interview was conducted with the Scheduler on 05/04/23 at 3:00 PM. The Scheduler reported she always put the total number of all of the beds on the daily nursing staff posting form which included assisted living beds. She stated she received an email daily from the Admissions Nurse each day with the total number of residents and she used that number to record on the daily nursing staff posting form. She stated she did not know that she…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$126,586 in federal fines across 4 penalties.
- $69,518 — penalty dated 2024-07-26
- $45,429 — penalty dated 2024-02-29
- $4,196 — penalty dated 2023-09-15
- $7,443 — penalty dated 2023-09-15
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to LIBERTY SENIOR LIVING — 37 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.8 | -1.8 vs chain |
| Health inspection | 1 of 5 | 3.1 | -2.1 vs chain |
| Staffing | 2 of 5 | 2.2 | -0.2 vs chain |
| Quality measures | 1 of 5 | 3.0 | -2.0 vs chain |
The other 36 homes this chain runs (chain average 2.8★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| LONG TERM CARE MANAGEMENT SERVICES LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 10/31/2012 |
| MCNEILL, JOHN | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE DIRECTOR | NO PERCENTAGE PROVIDED | since 01/20/2006 |
| MCNEILL, RONALD | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE DIRECTOR | NO PERCENTAGE PROVIDED | since 01/20/2006 |
| CALCUTT, JOSEPH | Individual | W-2 MANAGING EMPLOYEE; OPERATIONAL/MANAGERIAL CONTROL | — | since 01/01/2010 |
| JONES, TRACEY | Individual | W-2 MANAGING EMPLOYEE | — | since 05/06/2020 |
| WILSON, JEFFREY | Individual | W-2 MANAGING EMPLOYEE | — | since 10/01/2002 |
| PURIFOY, PENNY | Individual | CORPORATE DIRECTOR | — | since 01/01/2008 |
| LIBERTY HEALTHCARE MANAGEMENT INC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | since 10/01/2002 |
| BORK, MATTHEW | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 10/31/2012 |
| HAMRIC, ANTHONY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 01/24/2005 |
CMS files one row per role, so the 13 rows in the source record cover these 10 parties — each is shown once here with every role it holds. Nothing is omitted.
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $2.3M paid to related parties — landlords or management companies under common ownership — equal to about 21% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in NC
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the North Carolina Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 345207. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-07-10, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.