Emerald Nursing & Rehabilitation Mercy
7410 Mercy Road, Omaha, NE 68124 · For profit - Limited Liability company · 174 certified beds · (402) 397-1220 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- a high number of inspection citations overall (82) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $61,867 in federal fines (most recent 2025-07-28)
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (1/5)
- its facility-reported quality-measure rating is low (2/5)
- nursing-staff turnover (65%) runs well above the national median (45%)
- about 20% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 9.4% | 19.0% | 15.4% | better |
| Long-stay residents who lose too much weight | 6.2% | 5.1% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 2.2% | 1.4% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 2.2% | 2.8% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 0.7% | 4.3% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.3% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 1.5% | 4.5% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 7.7% | 18.2% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 21.0% | 19.3% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 94.9% | 96.1% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 2.4% | 4.0% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 22.7% | 25.9% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 13.5% | 20.7% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 3.5% | 2.0% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 77.4% | 75.9% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 25.2% | 20.7% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 14.4% | 11.4% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 2.62 | 1.81 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.91 | 1.92 | 1.80 | typical |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
45.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 60 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 47.7% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 44 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.31 therapist hours per resident per day in 2026Q1 — more than 51% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 6% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 45.6%CMS range 34.5–56.5 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.0%CMS range 6.8–14.7 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 47.7% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 43.2% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 43.2% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 1.4% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 8.9%CMS range 5.7–14.1 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.09 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 174 beds and averages 107.3 residents a day — about 62% occupied, or roughly 67 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.28 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.28 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.03 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.86 hrs/resident/day on weekends vs 3.45 on weekdays — 17% thinner on weekends. RN hours go from 0.32 to 0.18 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 65% is well above the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
82 citations, most serious first. The 19 most serious are shown; the remaining 63 are one tap away and print in full.
- Immediate jeopardy · Jcited before2023-09-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 12-006.09D7 Based on record review and interview; the facility staff failed to implement interventions to prevent elopement and failed to implement action plans to identify the location of 1 (Resident 14) of 3 sampled residents. The facility staff identified a census of 94. Findings are: Record review of an undated Policy titled Signing Resident Out revealed the following information: -Policy: -Residents leaving the facility premises will be encouraged to sign out/or inform nursing staff of their plan to leave the facility. -Specific Procedures/Guidance: -Residents and/or the residents representatives will be educated on the facility process for signing-out when the resident leaves the facility premises. -1 a. A resident leaving the premises will be signed out or will notify nursing representative of their plan to leave the premise. -2. A sign out log location will be designed by the facility and accessible to residents. -3. The sign out log will indicate the date and time the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Hcited before2026-06-16 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — patternProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 12-006.09(H)(iii)(1) and 12-006.09(H)(iii)(2).Based on observation, interview and record review the facility failed to perform treatment for pressure ulcers according to the practitioner's orders for Resident 509, failed to accurately complete and score the Braden Scale for Resident 4 and 509, and failed to evaluate, implement and monitor interventions to prevent pressure ulcer development and to promote wound healing for 4 (Resident 4, 502, 506, and 509) of 4 residents on sample. The facility census was 79.The findings are:Record review of the facility's policy titled Risk Assessment-Braden-Weekly Data Collection dated 01-2024 revealed the purpose of this procedure is to provide guidelines for the structured assessment and identification of residents at risk of developing skin issues, new pressure injuries or worsening of existing pressure injuries. The purpose of the skin risk assessment is to identify all risk factors and then determine which can be modified and which…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · H2026-06-16 · tag F0835 — failed to run the facility competently — patternAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
What the surveyor found here — an excerpt from the official record, may be distressing
Licensure Reference Number 175 NAC 12-006.01(A) Based on observations, record reviews, and interviews, the facility management failed to utilize its resources to attain or maintain the highest practicable physical and psychosocial well-being of each resident as identified by the deficient practices cited. The facility staff identified a census of 79. Findings are:A record review of the facility's Job Description And Performance Standards Administrator dated 04/22/2025 revealed the Administrator's position was responsible for establishing and maintaining systems in an effective and efficient manner and operate the facility in a manner to safely meet the needs of the residents in compliance with federal, state, and local requirements. The Administrator' job functions included ensuring staff identified and reviewed resident's incidents, accidents, complaints, concerns, and provision of resident care and service and take action to alleviate problems and prevent reoccurrence. The Administrator was responsible for the facility quality assurance performance improvement committee and to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · H2026-06-16 · tag F0867 — failed to act on quality-improvement findings — patternSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Licensure Reference Number 175 NAC 12-006.07(C) Based on observation, interview, and record review, the facility failed to ensure the Quality Assurance and Performance (QAPI, . It is a data-driven, proactive program required by the Centers for Medicare and Medicaid Services for healthcare facilities like nursing homes to continuously track and elevate patient care safety and quality) program identified and addressed concerns related to deficient practice identified on the survey and ensure correction for repeat deficient practice from previous surveys were maintained. This had the potential to affect all residents that resided in the facility. The facility census was 79. Findings are:A record review of facility policy titled Quality Assurance and Performance Improvement (QAPI) Program-Governance and Leadership with a created date of 1-2024 revealed the following:Policy: The Quality Assurance and Performance Improvement Program is overseen and implemented by the QAPI committee, which reports its findings, actions, and results to the Administrator and governing body.Policy…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2026-05-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Licensure Reference Number 175 NAC 12-006.09(H)Based on record review and interview, the facility failed to follow the plan of care for transfers resulting in significant injury and failed to complete a post-fall evaluation for 1 (Resident 100) of 3 sampled residents. The facility staff identified a census of 103.Findings are:Record review of facility policy entitled Falls Management dated revised 01/2024 revealed the facility would implement goals and interventions with the resident and family for inclusion in the comprehensive care plan (CCP, a document that includes measurable objectives and timetables to meet a resident's medical, nursing, and mental and psychosocial needs that are identified in the comprehensive assessment) and communicate interventions to the care giving teams. Further review of the policy revealed in the event of a fall, the licensed nurse should complete a head-to-toe assessment to check for breaks in the skin and other abnormal findings. The policy further revealed vital signs to include blood pressure, pulse, pulse oximetry (device used to measure the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2026-04-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 12-006.09(I)(i)(1). Based on interview and record review the facility failed to implement interventions to prevent a significant injury for 1 (Resident 6) of 3 residents sampled and failed to investigate and implement interventions for falls for 1(Resident 3) of 3 residents sampled. The facility census was 117. The findings are:A.Record review of the facility's policy titled Accidents and Incidents reveals the facility strives to ensure that residents/patients, visitors, and/or volunteers will not experience undue discomfort and/or have their health and safety placed in jeopardy due to an unusual occurrence (accident/incident). The facility defines an accident/incident as an event, occurrence, or happening that may produce an actual or potential undesirable outcome. Should an accident occur facility strives to prevent such an occurrence from happening again. A thorough investigation and follow-up will be completed within 5 working days. B. Record review of Resident 6's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2026-03-18 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 12-006.09(H)(iii)(1) and 12-006.09(H)(iii)(2). Based on observation, interview and record review the facility failed to evaluate, monitor and implement interventions for pressure ulcer prevention and to promote wound healing for 2 (Resident 2 and 3) of 2 residents sampled. The facility census was 115. Findings are:A.Record review of the facility's policy titled Skin and Wound Management dated 01-2024 revealed the nursing staff and practitioner will assess and document an individual's significant risk factors for developing pressure ulcers. In addition, the nurse shall describe, document and report the following:-a full assessment of the pressure ulcer including location, length, width and depth, presence of exudate or necrotic (dead) tissue. Under the section Treatment and Management the physician will order pertinent wound treatments, including pressure reduction surfaces, wound cleansing and debridement approaches, dressings, and application of topical agents. Under the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-07-28 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure reference: 175 NAC 12-006.10(D) Based on record review and interview, the facility failed to ensure medications were provided in accordance with physician's orders for 2 [Resident 4 and 6] of 6 sampled residents. The facility had a total census of 92. Findings are:A.A review of Resident 6's admission Record revealed Resident 6 was admitted to the facility on [DATE] with a diagnosis of pneumonia and type 1 diabetes mellitus with diabetic polyneuropathy [a complication of diabetes that involved nerve damage in the arms, hands, legs, and feet]. A review of Resident 6's 7/2025 MAR [Medication Administration Record] revealed Resident 6 was not administered the following medications on 7/18/25:-Cefdinir [an antibiotic] 300 mg, 1 capsule every 12 hours scheduled for 8 PM.-Lantus insulin [long acting] 25 units subcutaneously at bedtime scheduled for 6 PM. A review of Resident 6's Progress Note dated 7/19/25 at 1:11 AM revealed Resident blood sugar was 349 when checked with glucometer. According to Resident 6's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-11-14 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Liscensure Reference Number 175 NAC 12-006.09 Based on record review and interviews; the facility failed to conduct neurological assessments after unwitnessed falls and falls with head injuries for 3 (Residents 1,2, and 4) of 4 sampled residents. The facility census was 101. Findings are: A. Record review of Resident 2's Minimum Data Set (MDS, a federally mandated assessment tool used for care planning) dated 10-13-2024 revealed the facility staff assessed the following about the resident: -Brief Interview of Mental Status (BIMS) was scored as an 8. According to the MDS Manual a score of 8 to 12 indicate a person has severe cognitive impairment. -Required total assistance with dressing, toileting, bathing, transfers and bed mobility. Record review of Resident 2's progress notes revealed on 10-23-24 Resident 2 fell out of bed when the nursing assistant rolled [gender] to the left side. Furthermore, Resident 2 had sustained a hematoma (a solid swelling of clotted blood within the tissues) to the right side of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-06-16 · tag F0726 — failed to have competent, trained nursing staff — widespreadEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
Licensure Reference Number 175 NAC 12-006.04(B)(ii). Based on record review and interview the facility failed to ensure licensed nurse's received competency evaluations for enteral tube feedings, wound care and Enhanced Barrier Precautions (EBP, an infection control intervention designed to reduce transmission of multidrug-resistant organisms (MDROs) in nursing homes. Enhanced Barrier Precautions involve gown and glove use during high-contact resident care activities for residents known to be colonized or infected with a MDRO as well as those at increased risk of MDRO acquisition (e.g., residents with wounds or indwelling medical devices) for 3 of 3 nurses employed at the facility. The facility census was 79. The findings are:Record review of Licensed Practical Nurse (LPN) G's employee filed revealed LPN G was hired on 05-13-2020 and the absence of competency evaluations for enteral tube feedings, wound care (other than negative pressure wound therapy), or EBP. Record review of Assistant Director of Nursing (ADON) A' s employee file revealed ADON A was hired on 05-18-2026 and the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-16 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Licensure Reference Number 175 NAC 12-006.02(H)Based on record review and interview, the facility failed to report two allegations of potential misappropriation to the State Agency within the required timeframe for 1 (Resident 501) of 1 sampled resident. Facility staff identified a census of 83.Findings are:Record review of facility policy entitled Abuse, Neglect and Exploitation revised 01/2024 revealed: - 9. Response and Reporting of Abuse, Neglect and Exploitation - Anyone in the facility can report suspected abuse to the abuse agency hotline. When abuse, neglect or exploitation is suspected, the Licensed Nurse should: - f. Contact the State Agency and the local Ombudsman office to report the alleged abuse. - 13. In response to allegations of abuse, neglect, exploitation or mistreatment, the facility must: -a. Ensure that all alleged violations involving abuse, neglect, exploitation or mistreatment, including injuries of unknown source and misappropriation or (sic) resident property, are reported immediately, but not later than 2 hours after the allegation is made, if the events…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-16 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Licensure Reference Number 175 NAC 12-006.02(H)Based on record review and interview, the facility failed to complete an investigation and submit the investigation to the State Agency within 5 working days for two allegations of potential misappropriation for 1 (Resident 501) of 1 sampled resident. Facility staff identified a census of 83.Findings are:Record review of facility policy entitled Abuse, Neglect and Exploitation revised 01/2024 revealed: - 7. Investigation of Alleged Abuse, Neglect and Exploitation. - When suspicion of abuse, neglect or exploitation, or reports of abuse, neglect or exploitation occur, an investigation is immediately warranted. Once the resident is care for and initial reporting has occurred, an investigation should be conducted. Components of an investigation may include: -a. Interview the involved resident, if possible, and document all responses. If resident is cognitively impaired, interview the resident several times to compare responses. -b. If there is no discernible response from the resident, or if the resident's response is incongruent with that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-16 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Licensure Reference Number 175 NAC 12-006.09(F)(iii)Based on record review and interview, the facility failed to revise the care plan to reflect resident risk for leaving the facility without signing out, without a destination, and time of return, or of potential locations the resident could be located for 1 (Resident 501) of 3 residents sampled. Facility staff identified a census of 83.Findings are: Record review of facility policy entitled Care Plan Process revised 09/2019 revealed: -A care plan will: -a. Incorporate identified problem areas -i. Onset date -b. Incorporate risk factors associated with identified problems -i. 'Related to' factors (risk factors)- why the problem exists or may exist -ii. All risk factors must be care planned -iii. Build on the resident's strengths -iv. Reflect treatment goals and objectives -viii. In measurable outcomes, such as evidenced by -what does the resident do, or what issue to improve, or maintain what function, etc. Record review of Resident 501's admission Record revealed the facility admitted the resident on 01/09/2026. Further review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 12-006.09(I)Based on record review and interview, the facility failed to have a comprehensive and consistent process to identify when alert and oriented residents would return to the facility after leave and steps to take if the resident failed to return for 2 (Resident 501 and 503) of 4 residents sampled. Facility staff identified a census of 83.Findings are: A. Record review of Resident 501's admission Record revealed the facility admitted the resident on 01/09/2026. Further review of the admission record identified Resident 501 had diagnoses of absence of left and right legs below the knee. Record review of Resident 501's admission Minimum Data Set (MDS, a federally mandated comprehensive assessment tool used to determine a resident's functional capabilities and helps nursing home staff identify health problems) dated 01/15/2026 identified Resident 501 had a Brief Interview for Mental Status (BIMS, a brief screener that aids in detecting cognitive impairment) score of 14.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-16 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 12-006.09(H)(vi)(3)(c)Licensure Reference Number 175 NAC 12-006.09(H)(vi)(3)(a)Based on observation, interview, and record review, the facility failed to administer the correct amount of enteral nutrition (liquid formula containing nutrients) per the provider's order on 1 (Resident 103) of 3 sampled residents, ensure flush orders were obtained for 1 (Resident 102) of 3 sampled resident's percutaneous endoscopic gastrostomy (PEG, a tube inserted directly into the stomach to administer nutrients and medications) tube, and ensure 2 (Residents 103 and 101) of 3 sampled resident's enteral nutrients were refrigerated after opening the container per the manufacturer's recommendations. The facility census was 79.Findings are:A.A record review of the facility's Care and Treatment of Feeding Tubes with a revision date of 1-2024 revealed the staff would ensure that the administration of enteral nutrition followed the practitioner's orders.A record review of the facility's Competency…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-07 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Licensure Reference Number 175 NAC 12-006.04(F)(i)(5)Based on record review and interview, the facility failed to notify the medical practitioner of omitted body weight measurements for 2 (Residents 101 and 102) of 3 sampled residents. The facility staff identified a census of 103.Findings are:A. Record review of Resident 101's admission Record (AR) revealed the facility admitted the resident on 01/22/2024. Further review of the AR revealed Resident 101 had diagnoses of dysphagia (difficulty swallowing) and presence of a gastrostomy tube (g-tube, tube inserted through the abdomen into the stomach to receive nutrition and hydration).Record review of Resident 101's Annual Minimum Data Set (MDS, a federally mandated comprehensive assessment tool used to determine a resident's functional capabilities and helps nursing home staff identify health problems) dated 02/13/2026 revealed the resident had a feeding tube while a resident at the facility.Record review of Resident 101's Order Summary Report (OSR) revealed an order for weekly weights every Wednesday on day shift for weight loss…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-07 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Licensure Reference Number 175 NAC 12-006.02(H)Based on record review and interview, the facility failed to report an allegation of potential neglect within the required timeframes for Resident 100. The facility staff identified a census of 103.Findings are:Record review of facility policy entitled Abuse, Neglect and Exploitation dated revised 01/2024 revealed: - 13. In response to allegations of abuse, neglect, exploitation or mistreatment, the facility must: -a. Ensure that all alleged violations involving abuse, neglect, exploitation or mistreatment, including injuries of unknown source and misappropriation or [sic] resident property, are reported immediately, but not later than 2 hours after the allegation is made, if the events that cause the allegation involve abuse or result in serious bodily injury, or not later than 24 hours if the advents [sic] that cause the allegation do not involve abuse and do not result in serious bodily injury, to the administrator of the facility and to other official (including the State Survey Agency and adult protected services where state law…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-07 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 12-006.09(H)(vi)(3)(a)Based on record review, observation, and interview, the facility failed to have complete tube feeding orders, failed to date and time tube feeding equipment, and failed to account for amount of infused tube feeding for 2 (Residents 101 and 102) of 3 sampled residents. The facility staff identified a census of 103.Findings are:Record review of facility policy entitled Care and Treatment of Feeding Tubes dated Revised 01/2024 revealed: -It was the facility's policy to utilize feeding tubes in accordance with current clinical standards of practice, with interventions to prevent complications to the extent possible. -7. Direction for staff on how to provide the following care would be provided: -e. Frequency of and volume for flushing, including flushing for medication administration, and what to do when a prescriber's order does not specify.A. Record review of Resident 102's admission Record (AR) revealed the facility admitted the resident on 10/19/2021.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-07 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Licensure Reference Number 175 NAC 12-006.04(F)(i)(6)Licensure Reference Number 175 NAC 12-006.17(A)(v)Based on record review and interview, the facility staff failed to document a post-fall evaluation for 1 (Resident 100) of 3 sampled residents. Facility staff identified a census of 103.Findings are:Record review of facility policy entitled Falls Management dated revised 01/2024 revealed: - 6. Upon arrival of the nurse, a quick head-to-toe scan will be performed without unnecessary movement, palpating and examining all areas for breaks in the skin and/or other abnormal findings. -7. Obtain vital signs: blood pressure, pulse, pulse oximetry, and respirations. -8. Obtain neurological checks (neuro-checks)per policy for any unwitnessed fall or any fall with evidence of injury to head. -9. If no obvious injury move resident to a comfortable position. If injury, severe pain or abnormal assessments observed, call 9-1-1 for transfer. -10. The nurse will complete documentation, to include vital signs.Record review of an Abuse, Neglect, Misappropriation investigation with report date…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 63 citations
- Potential for harm · Dcited before2026-05-07 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Licensure Reference Number 175 NAC 12-006.18(B)Based on record review, observation, and interview, the facility failed to change a tube feeding pump set at the required intervals to prevent the potential for cross contamination for 1 (Resident 101) of 3 sampled residents. The facility staff identified a census of 103.Findings are:Record review of facility policy entitled Care and Treatment of Feeding Tubes dated revised 01/2024 revealed: - 7. Direction for staff on how to provide the following care will be provided. - d. Use of infection control precautions and related techniques to minimize the risk of contamination.Record review of Kangaroo ePump Enteral Feed and Flush Pump with Pole Clamp, Programmable dated Revised 04/2020 revealed: - The pump set usage warning indicator will blink on the running screen if a pump set has been used for 24 or more hours (hours actually running). It is recommended to replace pump sets after this length of usage.Observation on 05/05/2026 at 12:54 PM revealed Resident 101's Kangaroo ePump was running at the ordered rate. The machine display blinked…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-09 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 12-006.04(F)(i)(5). Based on interview and record review the facility failed to update the resident's representative of changes in condition for 1(Resident 3) of 3 residents sampled. The facility census was 117. The findings are:A.Record review of the facility policy titled Notification of Changes Policy dated 01-2024 revealed it is the policy of this facility that changes in a resident's condition or treatment are immediately shared with the resident and/or resident representative, according to their authority, and reported to the attending physician or delegate. The resident and/or resident representative will be educated about treatment options and supported to make an informed choice about care preferences when there are multiple care options available. The objective of the notification policy is to ensure that the facility staff makes appropriate notification to the physician and immediate notification to the resident and/or resident representative when there is a change…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-09 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 12-006.09(J)(i)(1). Based on observation, interview and record review the facility failed to accurately record meal intakes, implement interventions to prevent a significant weight loss, and failed to implement practitioner orders to ensure adequate nutrition after a bariatric surgery for 1 (Resident 3) of 1 residents sampled. The facility census was 117. The findings are: A. Record review of the facility policy titled Weight Monitoring dated 10-06-2025 revealed based on the resident's comprehensive assessment, the facility will ensure that all residents maintain acceptable parameters of nutritional status, such as usual body weight or desirable body weight range and electrolyte balance, unless the resident's clinical condition demonstrates that this not possible or resident preferences indicate otherwise. Weight can be a useful indicator of nutritional status. Significant unintended changes in weight (loss or gain) or insidious weight loss (gradual unintended loss over a period of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-09 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 12-006.09(H). Based on observation, interview and record review the facility failed to evaluate, monitor and implement interventions for severe pain and failed to ensure pain medications were available for use for 1(Resident 3) of 3 residents sampled. The facility census was 117. The findings are:Record review of the facility's policy titled Pain Management dated 01-2024 revealed the facility must ensure that pain management is provided to residents who require such services, consistent with professional standards of practice, the comprehensive person-centered care plan, and the residents' goals and preferences. The facility utilizes a systematic approach for recognition, assessment, treatment and monitoring of pain. Evaluate the resident for pain upon admission, during periodic scheduled assessments, and with change in condition or status. Behavioral signs and symptoms that may suggest the presence of pain include but are not limited to:-change is gait-loss of function-decline…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-09 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 12-006.09. Based on observation, interview and record review the facility failed to monitor daily fluid intake, and failed to ensure medications and treatments were coordinated with the provision of dialysis services for 1 (Resident 5) of 1 residents sampled. The facility census was 117. The findings are:A.Record review of the facility policy titled Special Needs-Dialysis Policy dated 01-2024 revealed the policy is to outline care and services for dialysis residents in order to reduce the risk of infections, complications, and to provide for ongoing monitoring and interventions. An assessment of the resident will be performed on admission and quarterly and will include the location of the dialysis shunt, when dialysis is performed and where, and what to monitor. This information will be included as part of the resident's plan of care. The facility will ensure medications and meals are provided as ordered. Physician referral may be needed in order to adjust medication times or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-09 · tag F0745 — failed to provide medically-related social services — isolatedProvide medically-related social services to help each resident achieve the highest possible quality of life.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 12-006.04(1). Based on interview and record review the facility failed to develop and implement interventions and arrange services for behavioral management for 1 (Resident 3) of 3 residents sampled. The facility census was 117. The findings are:A.Record review of the facility policy titled Mood and Behavior Policy and Procedure dated 01-2024 revealed it is the policy of the facility that each resident must receive and the facility must provide the necessary behavioral health care and services and medically-related social services to attain or maintain the highest practicable physical, mental and psychosocial well-being, in accordance with the comprehensive assessment and plan of care. B.Record review of Resident 3's Minimum Data Set (MDS: a federally mandated assessment tool used for care planning) revealed the facility staff assessed the following about the resident:-admitted to the facility on [DATE].-had diagnosis of Bipolar Disorder and Anxiety Disorder -Brief Interview of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-09 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 12-006.10(D). Based on interview and record review the facility failed to ensure residents were free from significant medication errors for 1(Resident 5) of 5 residents sampled. The facility census was 117. The findings are:A.Record review of Medication Errors in Nursing Homes Fact Sheet from the Long-Term Care Community Coalition dated 01-2023 revealed a medication error means an observed or identified preparation or administration of medications which is not in accordance with the prescriber's order, the manufacturer's specifications, or accepted professional standards or principles. A significant medication error is an error which causes the resident discomfort or jeopardizes their health and safety. Common medication errors include taking medication dose late, omitted dose, dispensing the wrong medication, giving the medication through the wrong route, and a wrong or extra dose of medication. B. Record review of Resident 5's Minimum Data Set (MDS: a federally mandated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-24 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 12-006.02(H) Based on record review and interview, the facility failed to include enough information to ensure a thorough investigation had been completed into an injury for 1 (Resident 1) of 3 reviewed with an injury. The facility census was 115. Findings are:A. Record review of a facility policy entitled Accidents and Incidents dated 1/2024 revealed the following information: Incident report, investigation and follow-up protocol:1. The facility strives to ensure residents will not experience undue discomfort and / or have their health and safety placed in jeopardy due to an unusual occurrence (accident / incident).2. The facility defines an accident / incident as an event, occurrence or happening that may produce an actual or potential undesirable outcome.3. The event may be an accident or a situation that could result in an accident. Accidents may include, but are not limited to, the following:- Falls / suspected falls- Injuries of unknown origin4. Should an accident /…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-24 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 12-006.09(I) Based on observations, interviews and record reviews, the facility failed to ensure interventions (what was put in place to prevent it from happening again) were implemented for falls on 2 (Resident 3 and 4) of 3 sampled residents. The facility census was 115. Findings are:A record review of the facility's Falls Management policy with a revision date of 1/2024 revealed the following: Fall Injury Prevention - Post Fall 1. Assess the resident/patient and immediately implement appropriate measures to prevent injury. a. EX. Wipe up spills, improve lightening [sp], call light in reach, appropriate footwear. b. Document in medical record 2. Initiate and complete the Incident Event documentation including pertinent witness statements 3. Review Fall Risk Assessment for any changes in fall risk, reassess post fall. 4. Review and Revise Pain Assessment. 5. Discuss findings and interventions with the resident/patient/family for inclusion in the Interdisciplinary Plan of Care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-03-18 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Licensure reference: 12-006.11(E)Based on observations, interviews, and record review, the facility failed to ensure temperatures of food on the steam table were hot enough to protect from potential food borne illness. This has the potential to affect 40 of 41 residents residing on the second floor of the facility. Findings are:Observations on second floor at 3/16/26 between 11:58 AM-12:02 PM revealed the lunch food arrived on the floor at 11:58 AM inside a heated cart. The BBQ pork was taken from the cart and placed in the steam table and the temperature was measured as 125 F [Fahrenheit] by [NAME] F.A review of second floor Daily Food Temperature log for lunch 3/16/26 revealed meat entree temperature was recorded as 125 F.In an interview on 3/16/26 at 12:02 PM, Food Service Director reported pork had been cooked and BBQ sauce added. The Food Service Director reported that the sauce had been cold when added to the cooked pork. The Food Service Director reported that the initial cooked pork temperature on the steam table should be 165 F.Observations at 3/16/26 at 12:17 PM revealed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-18 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure reference: 12-006.10A(i)Based on observation, interview, and record review, the facility to ensure 1 [Resident 3] of 6 sampled residents was evaluated for ability to self-administer laxative medication. The facility had a total census of 115 residents.Findings are:Findings are:A review of Resident 3's admission Record revealed Resident 3 was admitted to the facility on [DATE] with a diagnosis of hemiplegia [paralysis], unspecified affecting right dominant side.A review of Resident 3's MDS [Minimum Data Set; a comprehensive assessment used for care planning] dated 3/2/26 revealed a score of 8 on the Brief Interview for Mental Status which a score of 8-12 means moderate problems with thinking and memory.A review of Resident 3's Care Plan did not reveal any focus area related to self-administration of medication.A review of Resident 3's Self-Medication Administration Evaluation dated 3/3/26 revealed Resident 3 had been evaluated and determined Resident 3 could self-administer the medication nystatin…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-18 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 12-006.04(F)(i)(5). Based on record review and interview, the facility failed to notify the provider of new pressure ulcers for 1 (Resident 2) of 2 residents sampled. The facility census was 115. The findings are:A.Record review of the facility policy titled Notification of Changes dated 01-2024 revealed it is the policy of this facility that changes in a resident's condition or treatment are immediately shared with the resident and/or resident representative, according to their authority, and reported to the attending physician or delegate. Nurses and other care staff are educated to identify changes in a resident's status and define changes that require notification of the resident and/or resident representative, and the resident's physician to ensure best outcomes of care for the resident. The objective of the notification policy is to ensure that the facility staff makes appropriate notification to the physician and immediate notification to the resident and/or resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-18 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 12-006.09F(iii). Based on record review and interview, the facility failed to review and revise the care plan related to pressure ulcers, amputation, and infection for 1 (Resident 2) of 3 residents sampled. The facility census was 115. The findings are:A.Record review of the facility's policy titled Care Plan Process revealed the plan of care must describe the services that are to be furnished to attain or maintain the resident's highest practicable physical, mental and social well-being. Interim care plans are developed within 24 hours of admission for high-risk problems, including major medications and diagnosis. The resident's family or legal representative is involved if the resident is unable to participate and/or the resident approves. High risk areas such as falls, skin/wounds, pain, safety and weight loss must be care-planned immediately upon identifying risk via evaluation. The interdisciplinary team reviews the plan of care quarterly, annually, significant change and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-18 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 12-006.09 Based on interview and record review, the facility failed to evaluate weight changes according to practitioner orders and failed to monitor and provide ongoing PICC line care for 1 (Resident 2) of 1 residents sampled. The facility census was 115. The findings are:A.Record review of the facility's undated policy titled Overview of Infusion Therapy revealed for a Peripherally Inserted Central Catheter (PICC) the patient's upper arm circumference is measured on insertion, admission to the facility and whenever clinically indicated. The external catheter length is measured on admission and weekly to monitor for outward migration of the catheter. B.Record review of Resident 2's Minimum Data Set (MDS: a federally mandated assessment tool used for care planning) dated 01-04-2026 revealed the facility staff assessed the following about the resident:-admitted to the facility on [DATE].-Brief Interview of Mental Status (BIMS) was scored as 13. According to the MDS Manual a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-18 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure reference: 12-006.12(D)(i)Based on observation, interview and record review, the facility failed to ensure medication was stored securely in accordance with facility policy for 2 [Resident 2 and 3] of 6 residents. The facility had a total census of 115 residents. Findings are:A. A review of facility policy revised 8/2024 and titled Centralized medication storage in the long-term care facility revealed the following policy: -Medications are stored safely, securely, and properly, following manufacturer's recommendations or those of the supplier, and in accordance with federal and state laws and regulations. The medication supply is accessible only to authorized personnel. B. Observations on 3/17/26 at 8:14 AM revealed a container of Gavilyte-G solution [laxative] with pharmacy label for Resident 3 located on the bathroom sink in Resident 3's bathroom. The container had approximately 1 inch of solution in the bottom. In an interview on 3/16/26 at 10:47 AM, Wound and Infection Nurse confirmed that the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-18 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 12-006.18(B) Based on observation, interview and record review, the facility failed to utilize Enhanced Barrier Precautions (EBP) during wound care for 1 (Resident 2) of 2 residents sampled. The facility census was 115. The findings are:A.Record review of the facility policy titled Enhanced Barrier Precautions (EBP) dated 01-2024 revealed EBP are infection control interventions designed to reduce the transmission of resistant organisms that employs targeted gown and glove use during high contact activities. EBP may be indicated for residents with any of the following: -wounds, or indwelling medical devices regardless of Multi-Drug Resistant Organism (MDRO) colonization status, -residents known to be infected or colonized with an MDRO;will be placed on EBP and signage on the door placed. For residents for whom EBP are indicated, EBP is employed when performing the following high-contact resident activities:-dressing-bathing/showering-providing hygiene-changing linens-changing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-18 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 12-006.09(H)(iii)(3)Based on observation, interview and record review, the facility failed to use the prescribed wound dressing for 1 (Resident 2) of 3 residents and failed to conduct weekly skin evaluations for 1 (Resident 1) of 4 residents sampled. The facility census was 101. The findings are:A.Record review of Resident 2's Minimum Data Set (MDS: a federally mandated assessment tool used for care planning) dated 09-23-2025 revealed the facility staff assessed the following about the resident:-Brief Interview of Mental Status (BIMS) was scored as a 15. According to the MDS Manual a score of 13 to 15 indicates a person is cognitively intact. -Required limited assistance with upper body dressing-Required extensive assistance with bathing, lower body dressing, hygiene and bed mobility.-Required total assistance with toileting and transfers. Record review of Resident 2's Treatment Administration Record (TAR) for October 2025 revealed the following order:-Right lower extremity…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-28 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure reference: 175 NAC 12-006.04(F)(i)(5) Based on record review and interview, the facility failed to ensure notification of physician of sliding scale insulin not being administered to 1 [Resident 4] of 6 sampled residents. The facility had a total census of 92. Findings are:A review of Resident 4's admission Record revealed Resident 4 was admitted to the facility on [DATE] with a diagnosis of diabetes mellitus and dependence on renal dialysis. A review of Resident 4's 7/2025 Medication Administration Record (MAR) revealed orders for sliding scale insulin 3 times per day per the following sliding scale: 150-200=1 unit; 251-300=3 units; 301-350=4 units; 351-400=5 units; 401-450=6; greater than 450=7 units and call provider. A review Resident 4's 7/2025 between 7/1/25 and 7/28/25 revealed Resident 4's sliding scale insulin not provided at 5 PM on the following days:-Wednesday 7/2/25 noted to be out of facility,-Monday 7/7/25 noted to be out of the facility,-Wednesday 7/9/25 noted to out of facility,-Friday…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-28 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Licensure reference: 175 NAC 12-006.10 (A)(ii) Based on observation, interview, and record review, the facility failed to ensure insulin was administered in accordance with standards of practice for 3 [Residents 1, 3, and 4] of 6 sampled residents. The facility had a total census of 92 residents. Findings are:-A review of Resident 1's 7/2025 MAR [Medication Administration Record] revealed an order for Lispro insulin 5 units to be given 3 times daily with meals scheduled for 8 AM 12 PM, and 5 PM. Observations on 7/28/25 at 7:27 AM revealed LPN [Licensed Practical Nurse] A dialing up 5 units of insulin without priming the insulin pen. LPN A administered insulin into back of Resident 1's right arm. In an interview on 7/28/25 at 8:10 AM, LPN confirmed insulin pen was not primed before dialing insulin to be administered. -A review of Resident 3's 7/2025 MAR revealed an order for Novlog flex pen inject per sliding scale 4 times a day at 8 AM, 12 PM, 5 PM, and 8 PM per sliding scale as follows: 150-199 =1 units; 200-249=2 units, 250-299=3 units; 300-349=4 units; 350-399=5 units; 400-999=6…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-05 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 12-006.04(F)(i)(5). Based on record review and interview the facility failed to notify the resident's physician of a change of condition for 2 (Resident 1 and 3) of 4 sampled residents. The facility census was 101. The findings are: A. Record review of the Resident 3's Minimum Data Set (MDS: a federally mandated assessment tool used for care planning) dated 05-22-2025 revealed the facility staff assessed the following about the resident: -Brief Interview of Mental Status (BIMS) was scored as a 15. According to the MDS Manual a score of 13-15 indicates a person is cognitively intact. -required total assistance with bathing and removing footwear. -required extensive assistance with lower body dressing. -was at risk of developing pressure ulcers. -had one or more unhealed pressure ulcers. Record review of Resident 3's Skin-Wound Weekly Observation (SWWO) dated 05-28-2025 revealed Resident 3 had a deep tissue injury (a pressure ulcer where the skin and underlying tissue are damaged…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-05 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 12-006.09(H)(iii)(2). Based on observation, interview and record review the facility failed to evaluate, monitor and implement interventions for pressure ulcer prevention and to promote wound healing for 1 (Resident 3) of 4 resident sampled. The facility census was 101. The findings are: Record review of the Resident 3's Minimum Data Set (MDS: a federally mandated assessment tool used for care planning) dated 05-22-2025 revealed the facility staff assessed the following about the resident: -admitted to the facility on [DATE]. -Brief Interview of Mental Status (BIMS) was scored as a 15. According to the MDS Manual a score of 13-15 indicates a person is cognitively intact. -required total assistance with bathing and removing footwear. -required extensive assistance with lower body dressing. -was at risk of developing pressure ulcers. -had one or more unhealed pressure ulcers. Record review of Resident 3's Comprehensive Care Plan (CCP) dated 05-29-2025 revealed the following about…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-30 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Licensure Reference Number 175 NAC 12-006.09(H) Based on record review and interview the facility failed to perform pre and post dialysis (a life-sustaining treatment used when kidneys fail to filter waste and excess fluid from the blood) assessments for 2 (Residents 2 and 3) of 3 sampled residents, failed to assess the dialysis access sites (the locations where a dialysis machine can access the blood stream to perform dialysis) on each shift for 2 (Residents 2 and 3) of 3 sampled residents who had a dialysis access site, and failed to ensure the physician was notified of missed dialysis treatment for 1 (Resident 1) of 3 sampled residents. The facility had a census of 108. Findings are: A record review of the facility's Special Needs policy dated 11-17; 1-2024 revealed the following information: This policy pertains to the following needs: parenteral fluids, respiratory care, prostheses and dialysis, colostomy, urostomy, ileostomy. - Policy Explanation and Compliance Guidelines: - 7. Medical conditions will be monitored and managed to prevent complications. - b. Registered Nurses…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-17 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 1-005.04 Based on record review and interview the facility failed to investigate and resolve grievances for 2 (Resident 5 and 6) of 3 residents sampled. The facility census was 105. The findings are: A. Record review of Resident 5's Minimum Data Set (MDS: a federally mandated assessment tool used for care planning) dated 3-6-2025 revealed the facility staff assessed the following about the resident: -Brief Interview of Mental Status (BIMS) was scored at a 15. According to the MDS Manual a score of 13-15 indicates a person is cognitively intact. -Required total assistance with toileting. -Required substantial assistance with wheelchair mobility. -Required limited assistance with hygiene and transfers. Record review of the facility's grievance log revealed Resident 5 had submitted a grievance on 03-21-2025. Record review of the facility's Grievance Policy dated 01-2024 revealed it is the policy of this facility that each resident has the right to voice grievances to the facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-17 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Licensure Reference Number 175 NAC 12-006.09(H)(iv)(5) Based on record review and interview the facility failed to monitor bowel movements for 1(Resident 4) of 3 residents sampled. The facility census was 105. Record review of Resident 4's Minimum Data Set (MDS, a federally mandated assessment tool used for care planning) dated 04-04-2025 revealed the facility staff assessed the following about the resident: -BIMS was scored as a 15. -required total assistance with toileting, lower body dressing, bed mobility, and transfers. -required extensive assistance with upper body dressing. -was always incontinent of bowel and bladder. -a trial toileting plan was not attempted. Record review of Resident 4's progress note dated 3-29-2025 revealed Resident 4 had been readmitted to the facility after hospitalization for a small bowel obstruction. Record review of Resident 4's progress notes from 03-30-2025 to 04-16-2025 did not address the small bowel obstruction, an abdominal assessment or bowel movements. Record review of Resident 4's Comprehensive Care Plan (CCP) dated 03-12-2025 revealed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-17 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 12-006.09(H)(iv)(2) Based on record review and interview the facility failed to implement a toileting program for 2 (Resident 1 and 4) of 3 sampled residents. The facility census was 105. The findings are: Record review of Resident 1's admission bladder assessment dated [DATE] revealed the following about Resident 1: -was currently incontinent of bladder, -had impaired mobility -had urine leakage on the way to the bathroom -the incontinence was new and occurred after an injury Record review of Resident 1's Minimum Data Set (MDS: a federally mandated assessment tool used for care planning) dated 03-30-2025 revealed the facility staff assessed the following about the resident: -admitted to the facility on [DATE]. -Brief Interview of Mental Status (BIMS) was scored as a 15. According to the MDS Manual a score of 13-15 indicates a person is cognitively intact. -admitted with a right fractured femur (upper leg). -required total assistance with lower body dressing. -required moderate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-03-20 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Licensure reference: 175 NAC 12-006.11(E) Based on observations, interviews, and record reviews, facility failed to label and date foods and to ensure food is disposed of in accordance with facility policy to ensure food safety. This has the potential to effective 110 of 111 residents residing in the facility. Findings are: A. Observations on 3/18/25 at 5:39 AM and 6:05 AM revealed the following items in the 4th floor refrigerator: -2 unlabeled bottles of a green substance -an undated jar of Miracle Whip -an undated jar of mustard -an undated jar of salsa -a bottle of white chocolate sauce with no label and an expiration date of 3/7/25 -a bottle of BBQ sauce with no label or date -orange juice concentration dated 2/25 In an interview on 3/18/25 at 6:05 AM, the Dietary Director confirmed foods in the refrigerator need to be labeled and dated and the white chocolate sauce was outdated. The Dietary Director confirmed that foods needed to be disposed of 7 days after opening. Observations on 3/18/25 at 5:56 AM and 6:11 revealed the following items in the third floor refrigerator: -yogurt…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-20 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 1-005.06(D, E & F) Licensure Reference Number 175 NAC 12-006.18(B) Based on observation, interview and record review; the facility failed to perform hand hygiene between glove changes during toileting care for 1 (Resident 84) of 4 sampled residents. The facility failed to utilize enhanced barrier precautions (EBP, an infection control intervention designed to reduce transmission of multidrug-resistant organisms (MDROs) in nursing homes. Enhanced Barrier Precautions involve gown and glove use during high-contact resident care activities for residents known to be colonized or infected with a MDRO as well as those at increased risk of MDRO acquisition [e.g., residents with wounds or indwelling medical devices]) during wound cares for 1 (Resident 75) of 4 sampled residents. The facility failed to ensure EBP was in place for 23 resident rooms in the facility with residents who had orders for EBP (Rooms 208, 211, 212, 224, 308, 402, 403, 404, 405, 408, 424, 426, 429). A total of 25…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-20 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Licensure Reference Number 175 NAC 12-006.04(F)(i)(5) Based on interview and record review; the facility failed to notify the family of the development of a new wound and new treatment orders for 1 (Resident 108) of 4 sampled residents reviewed for wounds. The facility identified a census of 111. Findings are: A record review of Resident 108's Skin/Wound Weekly Observation dated 7/19/24, 7/28/24, and 8/5/24 revealed an existing wound to the left toes with a wound vac (medical device that removes drainage and assist with wound healing) treatment in place and no other skin conditions. A record review of Resident 108's Tissue Analytics dated 7/24/24 revealed a new trauma wound to the right great toe with treatment orders dated 7/25/24 to continue to paint the wound with betadine. A record review of Resident 108's medical record including progress notes revealed that there was no documentation regarding the resident's family member being notified of the new wound or new treatment. On 3/20/25 at 8:10 AM the Director of Nursing confirmed that the expectation would be to notify the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-20 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure reference: 12-006.09(H)(i)(3) Based on interview and record review, the facility failed to ensure baths were provided in accordance with resident choice for 2 [Resident 68 and 75] of 37 sampled residents and failure to ensure assistance with eating for 1 [Resident 84 ] of 37 sampled residents. The facility had a total census of 111 residents. Findings are: A. A review of Resident 68's admission Record revealed Resident 68 was admitted to the facility on [DATE] with a diagnosis of acute respiratory failure [lungs are unable to adequately exchange oxygen and carbon dioxide] with hypoxia [low blood oxygen levels]. A review of Resident 68's MDS [Minimum Data Set; a comprehensive assessment used for care planning] revealed Resident 68 had a Brief Interview for Mental Status score of 8 indicating moderately impaired cognitive function. Further review of MDS revealed Resident 68 was dependent for bathing self. A review of Resident 68's Care Plan revealed Resident 68 was dependent for bathing and preferred two…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-20 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Licensure Reference Number 175 NAC 12-006.10 Based on interview and record review; the facility failed to obtain an order prior to administration of the Covid-19 vaccine for 1 (Resident 84) of 6 sampled residents. The facility identified a census of 111. Record review of facility policy entitled Quality of Care - Immunizations Vaccination of Residents Dated revised 1/2024 revealed: -All residents will be offered vaccines that aid in preventing infectious diseases unless the vaccine is medically contraindicated, or the resident has already been vaccinated. -7. Certain vaccines (e.g., influenza and Pneumococcal vaccines) may be administered per the physician approved facility protocol (standing orders) after the resident has been assessed by the physician for medical contraindications for each vaccine. The resident's attending physician must provide a separate written order for any other vaccination, and such orders shall be recorded in the resident's medical record. Record review of Resident 84's Medical Diagnoses printed 3/18/25 revealed diagnoses of anoxic brain damage (loss of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-20 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 12-006.09(H)(iii)(2) Based on observations, record reviews and interviews, the facility failed to provide a pressure ulcer treatment as ordered for 1 one (Resident 112) of 5 residents reviewed for wound management. The facility census was 111. Findings are: Record review of Resident 112's admission Minimum Data Set (MDS, a federally mandated comprehensive assessment tool used to determine a resident's functional capabilities and helps nursing home staff identify health problems) dated 03/11/2025 revealed the resident was dependent for toileting hygiene, needs substantial assistance to roll left and right, to move from a sitting to lying position, and needs substantial assistance to transfer from the bed to the chair. The MDS revealed Resident 112 had an unhealed pressure ulcer at Stage 1 (intact skin with a localized area of non-blanchable erythema (redness) or higher, and two unstageable(full-thickness skin and tissue loss in which the extent of tissue damage within the ulcer…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 12-006.09(I) Based on observation, record review and interview; the facility failed to implement interventions to prevent falls for 1 (Resident 119) of 4 residents. The facility census was 111. Findings are: Record review of Resident 119's clinical census revealed an admission date of 03/06/2025. Record review of Resident 119's admission Minimum Data Set (MDS, a federally mandated comprehensive assessment tool used to determine a resident's functional capabilities and helps nursing home staff identify health problems) dated 3-12-2025 revealed a Brief Interview for Mental Status (BIMS, a brief screener that aids in detecting cognitive impairment) score of 15. According to the MDS [NAME] a score of 13 to 15 indicates a person is cognitively intact. Further review of Resident 119's MDS dated [DATE] revealed Resident 119 had lower extremity impairment on one side, the use of a walker and a wheelchair for mobility, and the resident required supervision or touching assistance when…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-20 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 12-006.12(A)(vi) Based on record review and interviews, the facility failed to ensure recommendations for pharmacy requests were reviewed and actions taken related to Gradual Dose Reduction (GDR, Stepwise tapering of a dose to determine whether or not symptoms, conditions, or risks can be managed by a lower dose or whether or not the dose or medication can be discontinued), discontinued medications, and stops dates not updated for Resident 46, and failed to follow up on pharmacy recommendations for gradual dose reduction for antidepressant medications used for Resident 47. This affected two (Residents 46 and 47) of five residents reviewed for unnecessary medications. The facility census was 111. Findings are: A. Record review of a facility policy entitled Medication Regimen Review (MRR, includes medication reconciliation, a review of all medications a resident is currently using, and a review of the drug regimen to identify, and if possible, prevent potential clinically…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-20 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility to identify target behaviors to ensure adequate monitoring for 1 [Resident 68] of 4 sampled residents receiving antipsychotic medications. The facility had a total census of 111 residents. Findings are: A review of Resident 68's admission Record revealed Resident 68 was admitted to the facility on [DATE] with a diagnosis of acute respiratory failure [lungs are unable to adequately exchange oxygen and carbon dioxide] with hypoxia [low blood oxygen levels]. A review of Resident 68's MDS [Minimum Data Set; a comprehensive assessment used for care planning] revealed Resident 68 had a Brief Interview for Mental Status score of 8 indicating moderately impaired cognitive function. Further review revealed Resident 68 received an antipsychotic medication on a routine basis. A review of Resident 68's 3/2025 MAR [Medication Administration Record] revealed an order for Quetiapine [an antipsychotic medication] 25 mg 1 tablet by mouth twice per day for major depressive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-11-14 · tag F0726 — failed to have competent, trained nursing staff — widespreadEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — the official record, unedited, may be distressing
Licensure Reference Number 175 NAC 12.006.04(G)(i) Based on record review and interviews; the facility failed to ensure 4 of 4 nursing staff sampled had competency evaluations. This had the ability to affect all residents that reside in the facility. The facility census was 101. The findings are: Record review of the facility's list of staff with position revealed the following: -Nursing Assistant (NA) C was hired on 09-13-2022. -NA D was hired on 05-28-2024. -NA E was hired on 04-09-2024. -NA F was hired on 10-01-2024. Record review of the facility's competencies for Nursing Assistants revealed the absence of competency evaluations for NA C, D, E, and F. An interview with the Interim Director of Nursing (IDON) was conducted on 11-14-2024 at 2:15 PM confirmed that competency evaluations were not completed for NA C, D, E, and F.
- Potential for harm · Dcited before2024-10-01 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Licensure Reference Number 175 NAC 12-006.10 Based on record review and interview, the facility failed to follow the medical provider's orders for 1 (Resident 2) of 3 sampled residents. The facility identified a census of 106. Findings are: Record review of Resident 2's admission orders dated 7-30-2024 revealed, Resident 2's practitioner order the medications be administered through the G-tube (A tube that is inserted into the gastrointestinal tract to provide nutrition or medication). Record review of an practitioners order dated 9/04/2024 revealed Resident 2's Medical Practitioner had changed the medication route from G-tube to oral (consumption by mouth). Record review of the Resident 2's Medication Administration Record (MAR) for September 2024 revealed that the facility discontinued the medications on 9/4/2024 and restarted the medications on 9/06/2024 for the following: - Pantoprazole 2 MG/ML, give 20 Milliliters (ML) orally in the morning related to Gastro-Esophageal Reflux (Inflammation of the esophagus). - Amiodarone 200 Milligram (mg) Tablet, give 1 tablet orally in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-23 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 12-006.04(F)(i)(5) Based on interview and record review the facility failed to notify the resident's physician prior to transfer to the hospital for 1(Resident 5) of 3 residents sampled. The facility census was 99. Findings are: Record Review of Resident 5's Minimum Data Set (MDS, a federally mandated assessment tool used for care planning) dated 7-11-2024 revealed Resident 5 had the diagnosis of Acute Cystitis, Dementia, Bipolar Disorder, Chronic Obstructive Pulmonary Disease, and had a Multi Drug Resistant (MDRO, bacteria that is resistant to more than 1 antibiotic), and a Brief Interview of Mental Status (BIMS, an assessment that aids in detecting cognitive impairment. A score of 0-7 equals severe impairment, 8-12 indicates moderate impairment and 13-15 indicates cognitively intact) score of 12 indicating moderate cognitive impairment. The MDS also indicated Resident 5 was occasionally incontinent of bladder and frequently incontinent of bowel and required moderate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-23 · tag F0622 — isolatedNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 71-71-6022 (1) Based on record review and interview, the facility failed to document the basis for transfer and failed to provide a report the receiving provider for 1 (Resident 5) of 3 residents sampled who had transferred to the hospital. The facility census was 99. Findings are: Record Review of Resident 5's Minimum Data Set (MDS, a federally mandated assessment tool used for care planning) dated 7-11-2024 revealed Resident 5 had a diagnosis of Acute Cystitis, Dementia, Bipolar Disorder, Chronic Obstructive Pulmonary Disease, and had a Multi Drug Resistant (MDRO, bacteria that is resistant to more than 1 antibiotic), and a Brief Interview of Mental Status (BIMS, an assessment that aids in detecting cognitive impairment. A score of 0-7 equals severe impairment, 8-12 indicates moderate impairment and 13-15 indicates cognitively intact) score of 12 indicating moderate cognitive impairment. The MDS also indicated Resident 5 was occasionally incontinent of bladder and frequently…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-23 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Nebraska Statute 71-6022(2) Based on interview and record review the facility failed to provide a discharge notice 30 days prior to a facility-initiated discharge for 1 of 3 (Resident 5) sampled residents. The facility census was 99. Record Review of Resident 5's Minimum Data Set (MDS, a federally mandated assessment tool used for care planning) dated 7-11-2024 revealed Resident 5 had diagnosis of Acute Cystitis (an infection in the bladder), Multi Drug Resistant Organism (MDRO, a bacteria that is resistive to treatment by more than 1 antibiotic), Dementia, Bipolar Disorder(a mental health conditions characterized by periodic, intense emotional states affecting a person's mood, energy, and ability to function), Chronic Obstructive Pulmonary Disease (COPD, is a condition caused by damage to the airways or other parts of the lung that blocks airflow and makes it hard to breathe), and a Brief Interview of Mental Status (BIMS, an assessment that aids in detecting cognitive impairment. A score of 0-7 equals severe…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Licensure Reference Number 175 NAC 12-006.09(I)(i)(1) Based on observation, interview, and record review the facility failed to implement fall interventions for 1 (Resident 1) of 3 sampled residents. The facility census was 99. The Findings are: Record Review of Resident 1's Minimum Data Set (MDS, a federally mandated assessment tool used for care planning) dated 04-07-2024 revealed a diagnosis of intervertebral disc degeneration in the lumbar region Intervertebral disc disease is a common condition characterized by the breakdown (degeneration) of one or more of the discs that separate the bones of the spine (vertebrae), causing pain in the back or neck and frequently in the legs and arms ), ataxia (Ataxia describes poor muscle control that causes clumsy movements), anemia (Anemia is a problem of not having enough healthy red blood cells or hemoglobin to carry oxygen to the body's tissues), osteoarthritis (Osteoarthritis is a degenerative joint disease, in which the tissues in the joint break down over time) of bilateral hips, hypertension, and peripheral vascular disease…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-23 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Licensure Reference Number 175 NAC 12-006.10(D) Based on observation, interview and record review the facility failed to ensure residents were free of significant medication errors for 1 of 5 (Resident 6) sampled residents. The facility census was 99. Findings are: Record Review of Resident 6's Minimum Data Set (MDS, a federally mandated assessment tool used for care planning) dated 07-02-2024 revealed diagnosis of Heart Failure, Peripheral Vascular Disease (PVD, is the reduced circulation of blood to a body part, other than the brain or heart, due to a narrowed or blocked blood vessel), Right Below the Knee Amputation (surgical removal of a limb), Renal insufficiency (gradual decline in kidney function over time), and Diabetes Mellitus. The MDS also revealed Resident 6 had a Brief Interview of Mental Status (BIMS, an assessment that aids in detecting cognitive impairment. A score of 0-7 equals severe impairment, 8-12 indicates moderate impairment and 13-15 indicates cognitively intact) score of 8 and required moderate assistance from staff for upper body dressing, maximal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-02-15 · tag F0801 — widespreadEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
What the surveyor found here — the official record, unedited, may be distressing
Licensure Reference Number 175 NAC 12-006.04D2 Based on record review and interview, the facility failed to employ a qualified dietary manager. This has the potential to affect all residents residing at the facility. The facility census was 89. The findings are: Review of the Dietary Manager's (DM) personnel file revealed no certification for the DM position. Record Review staff contact list on 2/14/23 at 9:37 am revealed the current DM is listed as DM on the staff contact list. Interview with Registered Dietician (RD) on 2/14/23 at 9:37 AM revealed the RD is in the building one time a week for oversite. The RD revealed the DM was in class and will complete in the fall to become certified. On 2/14/24 at 9:46 AM an interview with the Administrator confirmed the DM has until the fall to complete the required classes for the DM position.
- Potential for harm · F2024-02-15 · tag F0803 — failed to meet residents' dietary needs — widespreadEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Licensure Reference Number 175 NAC 12-006.11A1 Based on observation, record review and interview, the facility failed to ensure an approved recipe was followed to meet the nutritional needs of the residents. This had the ability to affect 88 of the 89 residents served food from the kitchen. The facility identified a census of 89. Findings are: Observation on 2/14/24 at 8:39 AM through 9:45 AM revealed [NAME] C prepared the hamburger stew for the noon meal by placing 1/1/2 rolls of packaged ground beef into the large cooking roaster. Cook C was following a recipe that was hand-written on a notepad, the following was on the notepad: HamburgerStew = Ground meat-1 1/2 Sliced carrots-boil half Diced potatoes-1 can Gravy Brown Do not boil the zucchini. Record review of the facility recipe for hamburger stew was as follows: Beef, ground 19 pounds 3 ounces-(Cook C used 15 pounds). Onion-4 cups- (Cook C used none). Water-hot 2 gallon- (Cook C used indeterminate amount with the gravy). Carrots-fresh diced 1 gallon, 2 quart- (Cook C used indeterminate amount of frozen carrots). Celery, fresh,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-02-15 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Licensure Reference Number 175 NAC 12-006.11E Based on observation, record review, and interview, the facility failed to provide clean and sanitary conditions for food preparation and failed to prevent the potential for food borne illnesses due to expired food and improper hand hygiene during food preparation. This had the potential to affect 88 of 89 resident served food from the kitchen. The facility identified a census of 89. Findings are: An observation on 2/12/2024 at 7:10 AM during the initial kitchen tour revealed the following: - a cart with coffee dispensers, clean plates, and bananas on it. The cart had dirt and food crumbs, spilled red liquid and dried coffee on all three shelves, the ice machine had a scoop inside laying on the ice, two large coffee dispensers and one large drink dispenser with a drain across the front of the cart which had a dried dark build-up of unidentifiable substance. The floor around the prep station and stove was sticky with a greasy substance. -A large roaster/pan where large quantities of food are cooked and sits on pedestals had thick dried…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-02-15 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY LICENSURE REFERENCE NUMBER 175 NAC 12-006.17a(2) LICENSURE REFERENCE NUMBER 175 NAC 12-006.17b Based on observations, record reviews and interviews; the facility staff failed to identify organisms for infection in their infection control program in real time and failed to utilize handwashing and gloving techniques during the provision of cares for 2 (Resident 33 and 26) of 4 sampled residents. The facility staff identified a census of 89. Findings are: A. Record review of the facility policy for Infection Prevention and Control Program (IPCP) dated 1/2024 revealed the following information: -Policy: -It is the policy of this facility to establish and maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and help prevent the development and transmission of communicable disease and infections. Record review of the facility Antibiotic Tracking Sheet (ATS) for the months of 12-18-2023 through 1-10-2024 revealed the ATS did identify the organisms that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-15 · tag F0685 — isolatedAssist a resident in gaining access to vision and hearing services.
What the surveyor found here — an excerpt from the official record, may be distressing
Licensure Reference Number 175 NAC 12-006.09D1d(1) Based on record review and interview, the facility failed to assist in scheduling an eye appointment for 1 (Resident 57) of 3 sampled residents. The facility census was 89. Findings are: Record Review of Resident 57's Care Plan dated 05-27-2022 revealed Resident 57 had impaired visual function related to glaucoma (an eye disease that can cause vision loss and blindness by damaging a nerve in the back of your eye) and the facility was to arrange consultation with an eye care practitioner. Record Review of Resident 57's medical record revealed Resident 57's responsible party signed a request for medical eye care on 02-09-2023. An interview conducted with Resident 57's legal guardian on 02-12-2024 at 2:35 PM revealed that an eye appointment had been requested over a year ago. Record Review of the facility grievance log revealed Resident 57's guardian filed a grievance on 11-20-2023 about Resident 57 not having an eye appointment. Record review of Resident 57's medical record revealed the absence of records from an eye care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-15 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 12-006.09D4 Based on record review and interview; the facility staff failed to evaluate 1 (Resident 44) of 3 sampled residents for a Restorative Nursing Program (RNP). The facility identified a census of 89. Findings are: Record review of Resident 44's Order Summary sheet printed on 2-13-2024 revealed Resident 44 admitted to the facility on [DATE] with the diagnoses of: a right Femur fracture, Dementia, and Cerebral Infarction (commonly known as a stroke). Record review of Resident 44's Comprehensive Care Plan (CCP) dated 10-23-2023 revealed Resident 44 had functional deficits with current Activities of Daily Living (ADL's) related to the right hip fracture, stroke and Dementia. The goal identified for Resident 44 was to maintain current level of ADL function. Intervention to achieve this goal was for Occupational Therapy (OT), Physical Therapy (PT) and Speech Therapy (ST). Record review of Resident 44's Minimum Data Set (MDS, a federally mandated assessment tool used for care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-15 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 12-006.09D4 Based on observations, record review, and interview; the facility staff failed to complete catheter (tube placed into bladder) care for 1 (Resident 33) and failed to complete incontinence care for 1 (Resident 44) of 4 sampled residents. The facility staff identified a census of 89. Findings are: A. Record review of a Order Summary Report (OSR) printed on 2-13-2024 revealed Resident 33 admitted to the facility on [DATE]. Further review of Resident 33's OSR revealed Resident 33 had a suprapubic catheter (tube place usually through lower abnormal area into the bladder to drain urine). Record review of Resident 33's Treatment Administration Record (TAR) for February 2024 revealed Resident 33 had treatment orders to cleanse the supra pubic site twice a day with soap and water. Observation on 2-14-2024 at 8:20 AM with Assistant Director of Nursing (ADON) E of suprapubic catheter care by Licensed Practical Nurse (LPN) F. LPN F gathered the required equipment, placed the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-15 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number175 NAC 12-006.09D8a Based on interviews, record review, and observation, the facility failed to provide nutritional interventions for continued weight loss on 1 (Resident 84) and failed to have a method of accurately and consistently obtaining weights for 1 (Resident 44) of 3 sampled residents. The facility has a census of 89. The findings are: A. Record review of Resident 84's Face Sheet revealed the resident was admitted on [DATE] with the following diagnoses: non-pressure chronic ulcer of other part of left foot with unspecified severity, cellulitis of left lower limb, and mild protein-calorie malnutrition. Record review of Resident 84's Discharge summary dated [DATE] from the hospital revealed the resident had an albumin level (a laboratory test measuring the amount of protein in your blood and if measure is low it can indicate malnutrition) of 2.7 and normal results should be 3.5 to 5.5. Record review of Resident 84's Minimum Data Set (MDS) (federally mandated assessment tool for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-15 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, and interviews, the facility failed to identify, assess, and monitor a fistula site for 1 resident (Resident 25) of 1 sampled resident. The facility identified a census of 89. Findings are: Observation on 2/12/24 at 11:05 AM of Resident 25 revealed a dressing on the resident's right antecubital and right upper forearm, with dried blood underneath the dressing. The dressing was loose around the edges. Interview on 2/12/24 at 11:05 AM with Resident 25 revealed that resident had been on dialysis over a month and that resident had a fistula created about a week ago and the facility staff had not looked at the fistula since it was created. Record review of Resident 25's, quarterly Minimum Data Set (MDS) dated [DATE] revealed Section C Brief Interview Mental Status (BIMS) (a test to evaluate the resident's cognition) revealed a score of 11. A score of 11 indicated the resident was mildly cognitively impaired. Section GG revealed the following: Eating is set up assist, bed mobility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-15 · tag F0699 — isolatedProvide care or services that was trauma informed and/or culturally competent.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 12-006.09D5 Based on observations, record review and interview; the facility staff failed to evaluate and implement interventions to manage triggers for 1 (Resident 33) of 1 resident with a diagnosis of Post Traumatic Stress Disorder (PTSD). The facility staff identified a census of 89. Findings are: Record review of Resident 33's Minimum Data Set (MDS, a federally mandated assessment tools used for care planning) dated 11-27-2023 revealed the facility staff assessed Resident 33 with a Brief Interview of Mental Status (BIMS) of a 15. According to the MDS [NAME] a score of 13 to 15 indicates a person is cognitively intact. Further review of Resident 33's MDS dated [DATE] revealed Resident 33 had the diagnoses of PTSD. Record review of Resident 33's Comprehensive Care Plan (CCP) revised on 1-04-2023 revealed the facility staff had identified Resident 33 had the diagnosis of PTSD. Further review of Resident 33's CCP revised on 1-04-2023 revealed there were no indications of what…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-15 · tag F0791 — failed to provide routine dental services — isolatedProvide or obtain dental services for each resident.
What the surveyor found here — the official record, unedited, may be distressing
Licensure Reference Number 175 NAC 12-006.14 Based on record review and interview, the facility failed to ensure dental services were provided for 1 of 4 sampled residents (Resident 57). The facility census was 89. Findings are: An interview with Resident 57's legal guardian on 02-12-2024 revealed Resident 57 has not had a dental appointment in over a year. Record Review of Resident 57's medical record revealed a consent for 360 dental services signed by Resident 57's guardian on 02-09-2023 and an absence of records for dental services provided. Record Review of the facility's grievance log revealed Resident 57's guardian requested a dental appointment on 11-20-2023. An interview with the facility's Nurse Consultant confirmed Resident 57 had not been seen for dental services.
- Potential for harm · D2023-11-07 · tag F0561 — failed to honor residents' choices — isolatedHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
Licensure Reference Number 175 NAC 12.006.05(4). Based on record review and interview: the facility failed to ensure that bathing was provided according to the comprehensive plan of care for 2 (Resident 2 and 3) of 6 sampled residents. The facility staff reported a census of 86. Findings are: Record Review of an undated Policy and Procedure of Resident Rights revealed that the resident has the right to participate in the development and implementation of the resident's person-centered plan of care. The policy also revealed that the resident has the right to choose schedules including bathing. A. Record review of Resident 2's comprehensive plan of care revised on 9/12/2023 revealed that Resident 2 was to be given a shower two times a week. A record review of tasks in Resident 2's electronic health record (EHR) for October 7, through November 7, 2023, revealed Resident 2 received three bed baths out of nine times Resident 2 should have received a bath/shower. An interview conducted on 11/07/2023 at 7:45 AM with Resident 2 revealed that the resident wasn't being bathed as often as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-09-20 · tag F0838 — failed to assess facility resources and resident needs — widespreadConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview; the facility staff failed to ensure the Facility Assessment (tool used to identify all the resources needed to meet the needs of the facility residents) identified if the facility Administrator, Director of Nursing (DON), Assistant Director of Nursing's, Social Services Director, Human Resources Director, Minimum Data Set,(MDS, a federally mandated assessment tool use for care planning) Coordinator, Business Office Manager, Environmental Services/Maintenance Director and the Dietary Manager were full or part time, failed to identify the needs for an Activities Director or Infection Control Preventionist and the amount of time needed to meet all the facility resident's needs. This had the potential to effect all residents in the facility. The facility staff identified a census of 94. Findings are: Record review of the Facility assessment dated [DATE] and updated 10-11-2022 revealed the following information: -Facility Assessment tool: -Purpose: -The purpose of the assessment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-09-20 · tag F0947 — failed to train nurse aides adequately — patternEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
What the surveyor found here — the official record, unedited, may be distressing
Licensure Reference Number 175 NAC 12-006.04B2a Based on record review and interview; the facility staff failed to ensure 6 Nursing Assistants (NA D, NA E, NA G, NA H, NA I and NA J) of 8 NAs employed a year or longer received the required 12 hours of training yearly. The facility staff identified a census of 94. Findings are: Record review of a sheet provided on 9-20-2023 by the facility Administrator of the facility Nursing Assistant hire dates revealed the following: -NA D was hired on 9-13-2022. -NA E was hired on 1-07-2020. -NA G was hired on 4-05-2022. -NA H was hired on 12-28-2021. -NA I was hired on 9-11-1984. -NA J was hired on 7-15-2020. On 9-20-2023 at 3:40 PM an interview was conducted with the Regional Nurse Consultant (RNC). During the interview the RNC reported the the facility was not able to provide the 12 hour education for NA D, NA E, NA G, NA H, NA I or NA J.
- Potential for harm · Fcited before2023-02-14 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 12-006.17A1 Licensure Reference Number 175 NAC 12-006.17D Licensure Reference Number 175 NAC 12-006.17B Licensure Reference Number 175 NAC 12-006.18B Licensure Reference Number 175 NAC 12-006.18C1 Based on observation, interview, and record review, the facility failed to ensure staff wore surgical masks above the nose and below the chin while serving meals and in resident care areas to prevent the potential spread of COVID-19, failed to perform hand hygiene (cleaning) between residents to prevent cross-contamination (spread of bacteria from one surface to another), failed to ensure oxygen nasal cannula (a tube inserted in the resident's nose to deliver oxygen) was off the floor, failed to sanitize (clean) and store nebulizer administration set (a device used to deliver liquid medication to the lungs) per facility policy, failed to sanitize COVID-19 testing surfaces to prevent the spread of COVID-19 between tests, failed to ensure infection control practices were followed during…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-02-14 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Licensure Reference Number 175 NAC 12-006.05(21) Based on observation and interview, the facility failed to provide a homelike environment for all 10 residents in the dining room by leaving plates with food, cups with fluid, and silverware on the plastic serving trays in front of the residents. This affected Residents 80, 82, 26, 67, 2, 33, 18, 24, 88, and 64. The total facility census was 96. Findings are: An observation on 02/09/2023 at 12:00 PM revealed 10 residents in the second-floor dining room received lunch trays and the plates that contained food, cups that contained fluids, and silverware were located on the plastic trays and left in front of Resident 80, 82, 26, 67, 2, 33, 18, 24, 88, and 64. An observation on 02/13/2023 at 07:42 AM revealed 8 residents in the second-floor dining room received lunch trays and the plates that contained food, cups that contained fluids, and silverware were located on the plastic trays and left in front of Resident 80, 82, 26, 2, 33, 18, 88, and 64. In an interview on 02/13/2023 at 10:42 AM, the Director of Nursing (DON) confirmed that the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-02-14 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview; the facility staff failed to identify and communicate Advance Directive to nursing staff for 1 (Resident 77) of 1 sample resident. The facility census was 96. Findings are: Review of Resident 77's Face sheet dated 3-29-22 revealed there were not any Advanced Directives selected for this resident in this chart. Interview 2-9-22 at 2:14 PM with the Social Service Director revealed Resident 77 did not have an advanced directive. Interview with the Administrator on 2-13-23 at 3:00 PM confirmed that the facility did not have a copy of Resident 77's Advanced Directives.
- Potential for harm · D2023-02-14 · tag F0637 — isolatedAssess the resident when there is a significant change in condition
What the surveyor found here — an excerpt from the official record, may be distressing
175 NAC 12-006.09b1(2) Based on record review and interviews, the facility failed to ensure the completion of a Significant Change in Status Assessment (SCSA) Minimum Data Set (MDS-a comprehensive assessment of each resident's functional capabilities) for 1 Resident (16) after the resident had a significant change in condition. The facility's census was 96. Findings are: A review of Resident 16's Electronic Health Record revealed that the resident had the 3rd, 4th, and 5th toes of their right foot amputated on 12/7/22. A review of the resident's Quarterly MDS Section G Functional Status dated 10/21/22 revealed that the resident was marked as requiring limited (non-weight bearing) assistance with bed mobility, and supervision (non-touching assistance) with walking in their room and the corridors, transferring between surfaces, toilet use, and maintaining personal hygiene. A review of Resident 16's Quarterly MDS Section K Swallowing/Nutritional Status dated 10/21/22 revealed that the resident was marked No for question K0300 Loss of 5% or more in the last month or loss of 10% or more…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-02-14 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Licensure Reference Number 175 NAC 12-006.09D6(7) Based on observation, interview, and record review, the facility failed to ensure 1 (Resident 249) of 3 sampled resident's oxygen tank was full and working to provide the resident's oxygen as ordered. The total facility census was 96. Findings are: An observation on 02/08/2023 at 10:41 AM revealed Resident 249 was lying in bed with the oxygen nasal cannula (a tube inserted in a resident's nose to deliver oxygen) in the nose, but the gauge on the oxygen tank revealed the tank was empty. In an interview on 02/08/2023 at 10:41 AM, Resident 249 confirmed that the resident could not feel oxygen flowing from the nasal cannula. An observation on 02/08/2023 at 11:09 AM revealed Nursing Assistant (NA)-A entered Resident 249's room to assist the resident, exited the room, and returned to the Nurse's Station. An observation on 02/08/2023 at 11:16 AM revealed Resident 249's oxygen tank was empty per the gauge on the oxygen tank. In an observation with the Assistant Director of Nursing (ADON) on 02/08/2023 at 11:43 AM, the ADON confirmed that the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-02-14 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
LICENSURE REFERENCE NUMBER 175 NAC 12-006.09 Based on record review and interview; the facility staff failed to follow pre-dialysis instructions identified on a Dialysis Communication Sheet and failed to provide post-dialysis monitoring in accordance with physicians orders for 1(Resident 68) of 1 sampled resident. Findings are: A record review of the facility's undated Dialysis Communication Sheet contained the following instructions: -An assessment should be performed prior to the resident leaving for dialysis. This should include any concerns with the Resident, the vital signs (temperature, pulse rate, respirations and blood pressure) taken prior to leaving, any concerns with fluid intake, any antibiotics started, any medication or dietary changes and any episodes of falling or changes in condition noted. -The nurse performing this assessment should sign their name and time the sheet when the resident leaves the facility. -This should be put in the Red Dialysis binder with the resident name and given to the resident to take with them to dialysis. Record review of Resident 68's Red…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-02-14 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 12-006.12E1 Licensure Reference Number 175 NAC 12-006.12E8 Based on observation, interview, and record review, the facility failed to ensure 2 (Residents 58 and 248) of 3 sampled resident's medications were secured and not stored in the resident's rooms and failed to ensure an unidentified medication in room [ROOM NUMBER] was stored safely. The total facility census was 96. Findings are: A. Record review of the facility's Self Administering (taking medication without supervision of a staff member) of Medications Policy dated 02/13/2023 revealed that if a resident chose to self-administer medications, an assessment of the residents physical and mental ability should have been performed, and the medications should have been in a locked box. An observation on 02/08/2023 at 2:42 PM revealed Resident 248 had 1 Ventolin Inhaler (an inhalation (breath in) medication used to open a person's airways when) on the overbed table by the bed and there was a pink wash basin on the dresser in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2024-02-15 · tag F0850 — failed to provide social-work services — widespreadHire a qualified full-time social worker in a facility with more than 120 beds.
What the surveyor found here — the official record, unedited, may be distressing
Licensure Reference Number 175 NAC 12-006.04E1 Based on record review and interview the facility failed to ensure the Social Service Coordinator had the qualifications to hold that position in a facility with over 120 licensed beds. This had the potential to affect all residents. The facility census was 89. Findings are: Record Review of the Long Term Care Bed Count Record provided by the facility dated 02-15-2024 revealed the facility had a census of 89 and 174 licensed beds. Record Review of the facility's Job Description for Social Services Coordinator under Qualifications required the employee to have a Bachelor's Degree in Social Services, Psychology or related field. An interview conducted with Administrator (ADM) on 02-15-2024 at 3:00 PM confirmed that the facility did not have a qualified social worker employed. An interview with the ADM on 02-15-2024 at 3:15 PM confirmed the facility was licensed for 174 beds.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$61,867 in federal fines across 3 penalties. 1 Medicare payment denial on record.
- $22,386 — penalty dated 2025-07-28
- $23,491 — penalty dated 2024-11-14
- $15,990 — penalty dated 2023-09-20
- Medicare payment denial — starting 2023-10-17 for 3 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to EMERALD HEALTHCARE — 14 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 1.3 | -0.3 vs chain |
| Health inspection | 1 of 5 | 1.5 | -0.5 vs chain |
| Staffing | 1 of 5 | 1.8 | -0.8 vs chain |
| Quality measures | 2 of 5 | 2.0 | ≈ chain avg |
The other 13 homes this chain runs (chain average 1.3★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| RIVER CITY O[CP HOLDINGS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 03/01/2023 |
| JW RIVER CITY LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 50% | since 03/01/2023 |
| YC RIVER CITY LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 50% | since 03/01/2023 |
| EMERALD HEALTHCARE LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 03/01/2023 |
| EVOLVE THERAPY SERVICES LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 03/01/2023 |
| LIMESTONE FISCAL SERVICES LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 04/04/2025 |
| MERCH PAY INC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 03/01/2023 |
| PRIVATE BANCORP INC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 03/01/2023 |
| SAUL N FRIEDMAN & COMPANY | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 03/01/2023 |
| WELLSKY CORPORATION | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 03/01/2023 |
| ZIMMET HEALTHCARE SERVICES GROUP LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 03/01/2023 |
| FISH, AMY | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 08/01/2024 |
| FLEISCHMANN, DAVID | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 07/01/2024 |
| FRANKLIN, BRENDA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 03/01/2023 |
| GOPIN, BRIAN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 07/01/2024 |
| GREGERSON, KELLI | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 12/16/2024 |
| SATTAR, ARIF | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 03/01/2023 |
| SOBRILSKY, CHRIS | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 03/25/2024 |
| WICHMAN, JERI JO | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 03/01/2023 |
CMS files one row per role, so the 35 rows in the source record cover these 19 parties — each is shown once here with every role it holds. Nothing is omitted.
11 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 81% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.8M paid to related parties — landlords or management companies under common ownership — equal to about 20% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in NE
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Nebraska Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 285058. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-03-20, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.