Emerald Care Center Tulsa
2425 South Memorial, Tulsa, OK 74129 · For profit - Limited Liability company · 118 certified beds · (918) 628-0932 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has an abuse, neglect, or exploitation citation (F0602), cited Apr 2024
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- a high number of inspection citations overall (67) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $68,847 in federal fines (most recent 2024-07-19)
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (2/5)
- its facility-reported quality-measure rating is low (2/5)
- nursing-staff turnover (74%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 3 of 5 |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 12.4% | 13.6% | 15.4% | better |
| Long-stay residents who lose too much weight | 10.7% | 3.3% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 1.2% | 1.9% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 2.6% | 2.8% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 0.6% | 3.4% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 3.6% | 4.7% | 3.3% | typical |
| Long-stay residents whose ability to walk worsened | 5.5% | 13.7% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 27.6% | 25.7% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 70.4% | 94.6% | 95.3% | worse |
| Long-stay residents with pressure ulcers | 15.1% | 4.7% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 25.5% | 17.1% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 16.1% | 17.5% | 17.1% | typical |
| Short-stay residents who newly got an antipsychotic medication | 1.1% | 1.8% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 7.1% | 74.1% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 36.5% | 27.3% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 18.2% | 16.6% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 2.06 | 2.31 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 2.20 | 2.96 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
49.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 53 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 65.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 26 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.29 therapist hours per resident per day in 2026Q1 — more than 46% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 7% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 49.5%CMS range 32.5–61.3 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.8%CMS range 7.9–16.6 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 65.4% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 42.3% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 38.5% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 97.8% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 4.4% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.0%CMS range 2.7–10.6 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.95 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 118 beds and averages 59.8 residents a day — about 51% occupied, or roughly 58 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.476 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.30 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.33 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.24 hrs/resident/day on weekends vs 3.57 on weekdays — 9% thinner on weekends. RN hours go from 0.35 to 0.17 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 74% is well above the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
67 citations, most serious first. The 12 most serious are shown; the remaining 55 are one tap away and print in full.
- Immediate jeopardy · J2023-02-27 · tag F0678 — failed to provide CPR when needed — isolatedProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY On [DATE], an Immediate Jeopardy (IJ) situation was determined to exist related to the facility's failure to ensure CPR was provided to Resident #66 who had a physician ordered full code status. On [DATE] at 7:30 p.m., a hospice nurse had came to evaluate Resident #66 for services and found resident without audible heart tones, absent respirations and unable to obtain palpable blood pressure. There was no documentation a facility staff member assessed the resident during this time. On interview, CMA #1 and an agency nurse had been in there 15 minutes prior to reposition resident. RN #1 stated they were alerted the resident had expired and knew the resident was a full code. CPR was not provided. On [DATE] at 9:07 a.m., The Oklahoma State Department of Health was notified and verified the existence of the IJ situation. On [DATE] at 9:13 a.m., the Administrator and the DON were notified of the IJ situation. On [DATE] at 2:14 p.m., an acceptable plan of removal was submitted to The Oklahoma State Department of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-07-19 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure dialysis services for one (#1) of four residents who were reviewed for dialysis services. This deficient practice resulted in Resident #1 being hospitalized with a diagnosis of metabolic acidosis from missed dialysis. The DON identified 11 residents who resided in the facility who required dialysis. Findings: A facility policy for dialysis was requested but not provided by the end of the survey. Resident #1 had diagnoses which included end stage renal disease. A physician order, dated 05/24/24, documented Resident #1 was to receive dialysis three times a week on Monday, Wednesday, and Friday. A care plan, dated 05/23/24, documented Resident #1 had a 9:30 a.m. appointment at a dialysis center on Monday, Wednesday and Friday. A progress note, dated 07/05/24, at 11:48 a.m., documented the facility was called and asked to come back to the dialysis center and pick up Resident #1. Transportation was sent and Resident #1 returned to the facility with a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-25 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure a resident was provided with a written notice of transfer when transferred to a hospital for 1 (#5) 2 sampled residents reviewed for hospitalization.The DON identified 18 resident transfers in the past six months.Findings:A facility transfer and discharge policy, dated 05/2017, showed a resident was to be provided a written notice of transfer when practicable before transfer when a resident's urgent medical needs required immediate transfer.A quarterly MDS assessment for Res #5, dated 06/18/25, showed the resident had a brief interview for mental status score of 15 which indicated cognition was intact for decision making.A progress note for Res #5, dated 09/12/25 at 3:35 p.m., read in part, Resident sent to [hospital name withheld] for evaluation and treatment if indicated related to seizure like activity/High blood pressure and pulse. Resident's [family member] notified of transfer [family member name withheld].On 09/24/25 at 2:59 p.m., Res #5…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-25 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure a comprehensive care plan was created for 1 (#56) of 16 sampled residents reviewed for care plans.The DON identified 58 residents resided in the facility required MDS assessments.Findings:A facility policy titled Care Plan Process, dated 09/2019, read in part, To ensure a care plan will be developed that is appropriate for each resident's needs and/or wishes based on the assessment and reassessment (Resident Assessment Instrument-RAI) process within the required timeframes.An MDS admission assessment for Res #56, dated 06/25/25, showed the resident had a facility entry date of 06/19/25. The assessment showed activities of daily living functioning, urinary incontinence, nutritional status, and pressure ulcers were selected to be care planned. The assessment showed MDS coordinator #1 had signed the assessment as completed on 06/25/25.Res #56's EMR was reviewed. The care plan section did not contain a comprehensive care plan. A baseline care plan, dated 06/20/25, was found in the EMR. On 09/24/25 at 11:15 a.m., the DON…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-25 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure a resident's dialysis catheter was assessed every shift for 1 (#35) of 2 sampled residents reviewed for dialysis care.The DON identified five residents in the facility received dialysis treatments.Findings:A facility policy titled Special Needs - Dialysis Transportation, dated 01/2024, read in part, Fistula/shunt site will be checked every shift for bruits, bleeding, increased pain, and signs of infection.A physician order for Res #35, dated 08/29/25, read in part, Right upper chest Perma Cath - Monitor catheter for bleeding and intact dressing every shift. Notify dialysis center of any concerns every shift. (Permacath is a type of catheter that is inserted into a person's body to provide access into their blood vessels).A September 2025 TAR for Res #35 showed the resident's right upper chest permacath was to be assessed for bleeding and an intact dressing once each shift. The TAR showed no documentation of the assessments having been completed on four of the 46 scheduled assessment dates on and between 09/01/25 and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-25 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure foods were labeled, dated, and stored correctly when opened or prepared for 1 of 2 observations in the kitchen.The DON identified 58 residents received nourishment from the kitchen.Findings: On 09/22/25 at 8:18 a.m., a tour of the kitchen was conducted. The following observations were made:a. two undated, unlabeled, plastic pitchers with lids of red juice, was stored on the prep table near the serving area,b. an undated, unlabeled, opened bottle of soy sauce was stored on the bottom shelf of the prep table, andc. an undated, unlabeled, unsealed, opened paper bag of grits was stored on the bottom shelf of the prep table. An undated policy titled Food Safety Requirements Policy, read in part, It is the policy of this facility to provide safe and sanitary storage, handling, and consumption of all food .this includes the storage, preparations, distribution, and serving food in accordance with professional standards for food service safety. On 09/22/25 at 8:35 a.m., the food service director was shown the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-28 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure timely incontinent care was provided for one (#6) of three sampled residents reviewed for ADLs. The administrator identified 66 residents who resided at the facility. Findings: Resident #6 had diagnoses which included anxiety, depression and diabetes. Review of the resident council meeting minutes for December 2024 revealed four out of five residents reported a concern the night shift was not changing people at night. Review of the clinical record for Resident #6 revealed a general note, dated 01/26/25 at 9:49 p.m., the note read in part, This morning at [7:54 a.m.], I got a call from the Tulsa PD. Resident had called them and said that [they] had been wet all night. [They] told them that [They] been calling, but no one responded. Another call came in at [7:56 a.m.] from Pst [name withheld], who claimed to be the resident's pastor. [They] also noted that resident had called [them] for the same reason. I asked the oncoming aides to come in and clean her up. They changed [them] and helped [them] get into [their]…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-28 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure infection control was maintained and enhanced barrier precautions were followed during pressure ulcer treatment for one (#5) of three sampled reviewed for wound care. The ADON identified 10 residents who had pressure ulcers. Findings: An MDRO PPE-Enhanced Barrier Precautions policy, revised January 2024, read in parts, Enhanced Barrier Precautions (EBP) are an infection control intervention designed to reduce transmission of resistant organisms that employs targeted gown and glove use during high contact resident care activities .may be indicated (when Contact Precautions do not otherwise apply) for residents with any of the following: Wounds or indwelling medical devices, regardless of MDRO colonization status .requires that staff participate in initial and on-going training on the facility's expectations about hand hygiene and gown and glove use, along with proof of competency regarding appropriate use and donning and doffing technique for PPE. Resident #5 had diagnoses which included type two…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-04-11 · tag F0578 — failed to honor advance directives / code status — patternHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure an accurate code status was documented for one (#8) and residents were offered the choice to formulate an advanced directive for two (#22 and #24) of three sampled residents reviewed for advanced directives. The corporate administrator identified 53 residents who resided in the facility. Findings: An Advance Directive Policy and Procedure, revised 01/2024, read in part, .Upon admission, identify if the resident has an advanced directive and if not, determine if the resident wishes to formulate an advanced directive .Examples include a Living Will .DNR .Facility staff will provide the resident and/or the resident representative with written description of the facility's policies to implement an advance directive .All advanced directive document copies will be obtained and located in the resident chart . 1. Res #8 had diagnoses which included hemiplegia and hemiparesis following a cerebral infarction. A signed DNR form, dated 10/02/23, was located in the miscellaneous tab in the electronic record. The face sheet, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-04-11 · tag F0602 — failed to protect residents from theft of their belongings — patternProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure a missing laptop was replaced for one (#22) of one sampled resident who was reviewed for misappropriation of property. The corporate administrator identified 53 residents who resided in the facility. Findings: The facility's Abuse, Neglect and Exploitation policy, revised 01/2024, read in part, .Each resident has the right to be free from .misappropriation of resident property and exploitation . An assessment dated [DATE]. doucmented Res #22's cognition was intact. A document titled, Incident Report Form, dated 01/24/24, read in part, .Initial .Misappropriation of Resident Property .Resident reported to the morning aide, that [they] were missing [their] 13 inch mac book pro computer .administrator had resident contact [electronic store] where the resident did purchase online May 2023. [Electronic Store] did confirm price 1,463.89 and model number . A document titled, Incident Report Form, dated 01/29/24, read in part, .Final .Misappropriation of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-04-11 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure comprehensive care plans were developed and/or implemented to address the residents' needs related to a urinary catheter for one (#49), pain for one (#24), and cardiovascular status for one (#22) of 24 residents whose care plans were reviewed. The corporate administrator identified 53 residents who resided in the facility. The ADON identified seven residents with a urinary catheter. Findings: A facility policy titled Pain Management, revised 01/24, read in part, .The facility must ensure that pain management is provided to residents who require services, consistent with professional standards of practice, the comprehensive person-centered care plan, and the residents' goals and preferences . 1. Res. #49 had diagnoses which included obstructive and reflux uropathy and benign prostatic hyperplasia without lower urinary tract symptoms. An admission assessment, dated 12/12/23, documented the resident was cognitively intact, dependent…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-04-11 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure baths and incontinent care were provided as ordered for three (#8, 16 and #43) of three residents reviewed for assistance with ADL's. The ADON identified 36 residents who required assistance with incontinent care and 39 residents who required assistance with showers. Findings: The facility's Activities of Daily Living (ADL) policy, revised 01/2024, read in part, .A resident who is unable to carry out activities of daily living will receive the necessary services to maintain .grooming .personal and oral hygiene . A Shower Schedule Process policy, undated, read in parts, .All showers are to be conducted per the paper shower schedule provided at the front desk in the shower binders .Every shower is to be documented on a shower sheet and turned in to the DON basket on DON door .All refused showers are to be documented on a shower sheet and signed by the resident .Inform your nurse of refusals to allow for education and documentation of refusal .All residents have a right to request a shower at any time on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 55 citations
- Potential for harm · Ecited before2024-04-11 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure wound care was provided as ordered for one (#22) of one sampled resident who was observed for non pressure related wounds. The ADON identified five residents who had non pressure related wounds. Findings: Res #22 had diagnoses which included peripheral vascular disease, non pressure chronic ulcer of right foot, and diabetes. An assessment, dated 02/08/24, documented Res #22's cognition was intact, had no behaviors of rejection of care, was dependent on staff for dressing, personal hygiene, and transfers, had diabetic foot ulcers, and moisture associated skin damage. A physician's order, dated 04/03/24, documented to cleanse wound to right shin and knee with normal saline, pat dry, apply xeroform and cover with a bordered gauze dressing daily. A TAR, dated 04/01/24 through 04/09/24, documented the wound care had not been completed on 04/05/24, 04/06/24, and 04/09/24. On 04/08/24 at 9:47 a.m., Res #22 was asked about the dressing on their right shin dated 04/04/24. They stated they had diabetic sores.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-04-11 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — patternProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure physician orders for an indwelling urinary catheter and failed to ensure a resident with an indwelling urinary catheter received services to help prevent urinary tract infections for one (#49) of one resident reviewed for catheters. The ADON identified seven residents with an indwelling urinary catheter. Findings: Res #49 had diagnoses which included obstructive and reflux uropathy and benign prostatic hyperplasia without lower urinary tract symptoms. A physician order, dated 12/06/23, documented to perform catheter care and record output every shift. The order was discontinued on 02/27/24. A physician order, dated 12/10/23, documented to change the catheter anchor and bag weekly on Sunday. The order was discontinued on 02/27/24. An admission assessment, dated 12/12/23, documented the resident was cognitively intact, dependent with toileting, and had a urinary catheter. A care plan, dated 12/12/23, documented the resident had an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-04-11 · tag F0693 — failed to provide proper feeding-tube care — patternEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure a. the correct amount of water was administered via peg tube as ordered by the physician; b. the head of the bed was elevated during administration of water flushes and tube feeding through the peg tube; and c. a dietary recommendation was sent to the physician for one (#8) of one sampled resident who was administered nutrition through a peg tube. 1. Res #8 had diagnoses which included dysarthria (weakness in the muscles used for speech), hemiparesis and hemiplegia (Partial to complete paralysis on one side of the body) following a cerebral infarction. An assessment, dated 01/20/24, documented Res #8's cognition was moderately impaired, was dependent on staff assistance for eating and repositioning, had loss of liquids or solids from mouth when eating or drinking, coughed or choked during meals or when swallowed medications, had difficulty or pain with swallowing, and received nutrition through a peg tube. A physician's order, dated 02/29/24, documented to administer Isosource 1.5 250 ml bolus and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-04-11 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to provide sufficient staff to meet the needs of the residents for six (#7, 14, 16, 17, 27, and #43) of seven sampled residents who were reviewed for sufficient staffing. The corporate administrator identified 53 residents who resided in the facility. Findings: A document titled, Resident Council Minutes, dated 02/27/24, read in part, .Resident not getting medicine on time on weekends .Number of residents who share the concern 8 . The schedule for 03/31/24 was reviewed and compared with punch detail records. The schedule documented one CMA, one RN, and two LPNs were scheduled who had the qualifications to administer medications. 1. Res #7 had diagnoses which included constipation, essential hypertension, GERD, chronic rhinitis, history of venous thrombosis, and chronic pain. A MAR, dated 03/01/24 through 03/31/24 documented the following medications were not initialed as administered as ordered on 03/31/24: daily Vitamin, docusate sodium, Flomax, fluticasone propionate, lidocaine external gel, lisinopril, vitamin B-12,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-04-11 · tag F0732 — patternPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to post the required staffing information. The corporate administrator identified 53 residents who resided in the facility. Findings: Resident Council Meeting minutes, dated 02/27/24, documented the the staff were not introducing themselves to the residents and they did not know which staff members were working on their hall. The document titled, Resident Council Response form, dated 02/28/24, documented proposed action of a white board for daily nursing assignments. On 04/08/24 at 7:00 a.m., a working schedule with the staff assigned to each hall and shift was in a book at the nurse's station. The working schedule documented the census was 55. There was no white boards with staffing on the walls and the census was not correct. On 04/09/24 at 1:49 p.m., the dry erase board on hall B documented the nurse, CMA, and CNAs assigned to the hall. The board did not document the resident census. On 04/09/24 at 1:51 p.m., CNA #4 was asked about the dry erase board hanging on the wall on hall B. They stated the dry erase…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-04-11 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to administer medications in accordance with physician orders for one (#22) of five sampled residents reviewed for unnecessary medications. The corporate administrator identified 53 residents resided in the facility with 17 residents receiving insulin. Findings: Res #22 had diagnoses which included diabetes mellitus, and anxiety. A physician order, dated 02/28/23, documented to administer Depakote tablet delayed release 125 m.g three times per day at 8:00 a.m., 2:00 p.m., and 8:00 p.m. for anxiety. A physician order, dated 02/28/23, documented to administer Humalog subcutaneous injection according to sliding scale before meals and at bedtime at 6:00 a.m., 11:00 a.m., 4:00 p.m., and 9:00 p.m. A physician order, dated 05/18/23, documented to administer Insulin Glargine subcutaneous injection 59 units twice daily at 6:00 a.m. and 9:00 p.m. for diabetes mellitus. A MAR/TAR for February 2024 documented blanks in the insulin administration for the 6:00 a.m. dose of insulin glargine on 02/06/24, 02/07/24, 02/14/24, and 02/20/24. A…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-04-11 · tag F0756 — failed to review each resident's drug regimen — patternEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to: a. develop and maintain policies and procedures for the monthly drug regimen review to include time frames for the different steps in the process, b. ensure a physician responded to a monthly medication review for one (#22) of five sampled residents reviewed for unnecessary medications, and c. ensure the facility followed up on requests made on the monthly medication review for one (#14) of five sampled residents reviewed for unnecessary medications. The corporate administrator identified 53 residents resided in the facility. Findings: A Drug Regiment Review policy, dated 2021, documented in part .The physician provides a written response of the report to the facility within one month after the report is sent .The facility maintains copies of signed reports on file for at least one year .Nursing personnel provide a written response to the review within two weeks after the report is received .The facility maintains copies of completed reports on file for at least one year . 1. Res #14 had diagnoses which included…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-04-11 · tag F0758 — failed to limit and justify psychotropic drugs — patternImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure a resident did not receive unnecessary psychotropic medications for two (#17 and #22) of five sampled residents reviewed for unnecessary medications. The ADON identified eight residents received psychotropic medications. Findings: 1. Res #22 had diagnoses which included depression and anxiety. A physician order, dated 02/28/23, documented to administer Depakote oral tablet 125 mg three times per day for anxiety. A physician order, dated 03/20/23, documented to administer olanzapine 5 mg, one tablet one time per day for anxiety. A monthly drug regimen review, dated 07/04/23, documented a request to reduce the olanzapine and/or Depakote. The medical record did not contain a documented response from the physician. A MAR for July 2023 documented Res #22 received olanzapine 5 mg 27 out of 27 opportunities after the request to reduce was made. A MAR for July 2023 documented Res #22 received Depakote 125 mg 77 out of 81 opportunities after the request to reduce was made. A MAR for August 2023 documented Res #22 received…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-04-11 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview, the facility failed to monitor food cooking and holding temperatures to ensure safe temperatures were maintained in the kitchen and on the steam table during meal service. The ADON reported 52 residents received services from the kitchen. Findings: A facility policy titled Food Safety Requirements, reviewed 01/24, read in part, .Factors implicated in foodborne illnesses .inadequate cooking and improper holding temperatures .foods require adequate cooking and proper holding temperatures to reduce the rapid and progressive growth of illness producing microorganisms . The facility food temperature log was reviewed from 03/29/24 through 04/08/24. For this review period, the facility failed to document the holding temperatures for 10 of 33 meals. On 04/10/24 at 9:53 a.m., the DM stated the cook on duty was responsible for logging the holding temperature of each meal in the food temperature log. They stated the DM was responsible for ensuring the cook logged the temperatures.
- Potential for harm · Ecited before2024-04-11 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to store, prepare, and serve food in accordance with professional standards for food service safety. The ADON identified 52 residents who received meals from the kitchen. Findings: A facility policy titled Food Safety Requirements, reviewed 01/24, read in parts, .It is the policy of this facility to provide safe and sanitary storage, handling, and consumption of all foods .The food service workers .are responsible to adhere to the food safety requirements .Document the temperature of external and internal refrigerator gauges .Refrigerators must be 41 degrees or less . On 04/08/24 at 7:24 a.m., a review of the temperature log sheets documented the temperature of the reach-in coolers and reach-in freezers had not been recorded since 04/05/24. On 04/08/24 at 7:28 a.m., a reach-in cooler was observed to contain packages of tortillas, tomatoes, carrots, cucumbers, shredded cheese, and ham with no dates. On 04/08/24 at 7:35 a.m., the dish machine log was observed on the wall near the dish machine. The log indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-04-11 · tag F0814 — failed to dispose of garbage properly — patternDispose of garbage and refuse properly.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interview, the facility failed to ensure garbage was disposed of properly. The ADON reported 52 residents received services from the kitchen. Findings: On 04/09/24 at 11:30 a.m., the trash can near the handwashing sink was observed to have a box sitting on top of the lid, the box was full of garbage and garbage was falling onto the floor. On 04/10/24 at 9:53 a.m., the DM stated the trash should not be piled up on the trash can lid.
- Potential for harm · Ecited before2024-04-11 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure: a. a surveillance system was in place to routinely identify infections and communicable diseases; b. a water management program to prevent the growth of Legionella and other opportunistic waterborne pathogens in building water systems; c. linens and laundry were processed in accordance with accepted national standards to produce hygienically clean laundry and prevent the spread of infection to the extent possible; and d. soiled linen was handled in a manner to prevent cross contamination. The corporate administrator identified 53 residents who resided in the facility. Findings: A Infection Control - Surveillance for Infection policy, revised January 2024, read in parts, .The purpose of the surveillance of infections is to identify both individual cases and trends of epidemiologically significant organisms and Healthcare-Associated Infections, to guide appropriate interventions, and to prevent further infections .Analyze the data to identify trends .Compare the rates to previous months in the current…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-04-11 · tag F0882 — patternDesignate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview, the facility failed to designate an individual as the infection preventionist. The corporate administrator identified 53 residents resided in the facility. Findings: On 04/08/24 at 8:15 a.m., the DON was asked to identify their infection preventionist. They stated they believed it was RN #1. On 04/11/24 at 9:20 a.m., RN #1 was contacted via phone. They were asked if they were the IP for the facility. They stated they had the required certification but had not been asked to perform the duties of the IP for the facility. They stated they were unsure who the IP was. On 04/11/24 at 11:23 a.m., the corporate administrator stated RN #1 had the IP credentials. They stated the DON also had the credentials. When asked who was designated and acting as the IP the corporate admin was unable to state an employee.
- Potential for harm · Ecited before2024-04-11 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to offer influenza vaccinations for four (#17, 22, 27, and #43) of five and pneumococcal vaccinations for five (#8, 17, 22, 27, and #43) of five sampled residents reviewed for vaccinations. The corporate administrator identified 53 residents resided in the facility. Findings: A facility influenza immunization policy, revised 01/2024, documented in part .Between October 1st and March 31st each year, the influenza vaccine shall be offered to residents and employees .Prior to the vaccination, the resident .will be provided information and education regarding the benefits and potential side effects of the influenza vaccine .Provision of such education shall be documented in the .medical record .For those who receive the vaccine, the date of vaccination, lot number, expiration date, person administering, and the site of vaccination will be documented in the .medical record .A resident's refusal of the vaccine shall be documented . A facility pneumococcal immunization policy, revised 01/2024, documented in part .prior to or upon…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-04-11 · tag F0908 — failed to keep essential equipment working — patternKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure a kitchen reach-in refrigerator was in good repair. The ADON reported 52 resident received services from the kitchen. Findings: A facility policy titled Food Safety Requirements, reviewed 01/24, read in parts, .It is the policy of this facility to provide safe and sanitary storage, handling, and consumption of all foods .The food service workers .are responsible to adhere to the food safety requirements .Document the temperature of external and internal refrigerator gauges. Refrigerators must be 41 degrees or less .If temperatures are out of range, notify maintenance and follow facility policy for food disposal . On 04/08/24 at 7:24 a.m., the temperature of a reach-in cooler was observed to be 73 degrees Fahrenheit. The daily temperature monitoring log that was hanging on the door did not document the temperature of the refrigerator had been recorded since 04/05/24. The refrigerator was observed to contain cartons of milk, lettuce, and tomatoes. The items in the refrigerator did not feel cold. On 04/08/24 at 10:40…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-11 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure residents were treated with dignity for one (#44) of three residents sampled for dignity. The DON reported the census was 53. Findings: Resident #44 had diagnoses which included major depressive disorder and diabetes mellitus. A quarterly assessment, dated 03/29/24, documented the resident was cognitively impaired for daily decision making and was dependent on staff for assistance with eating. On 04/08/24 at 8:05 a.m., Resident #44 was seated in the dining room, they were observed to spill coffee on their shirt, pants, table, and breakfast plate. CNA #1 was in the dining room and went to Resident #44 and asked if they were okay, the resident responded that they were okay. On 04/08/24 at 8:33 a.m., Resident #44 was seated in the dining room, their shirt and pants were still wet, and the breakfast plate was still covered with coffee. Resident #44 stated that things like this happen all the time. Resident #44 also stated they would like clean clothes and they were still hungry. They stated they were unsure if the staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-11 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to update the care plan related to hospice services for one (#9) of two sampled resident reviewed for hospice services. The ADON identified five residents who received hospice services. Findings: A Hospice Services Facility Agreement policy, revised January 2024, read in parts, .The facility will under a written agreement must ensure that each resident's written plan of care includes both the most recent hospice plan of care and a description of the services furnished by the facility to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being . Res #9 had diagnoses which included congestive heart failure, atrial fibrillation, and chronic kidney disease. A physician order, dated 09/18/23, documented hospice to evaluate and treat. A significant change assessment, dated 11/27/23, documented the resident was moderately cognitively impaired, dependent with most ADLs, and received hospice services. A care plan, revised 04/08/24, had no documentation of hospice services. On 04/10/24 at 9:30…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interview, the facility failed to ensure oxygen cylinders were stored properly. The DON reported the census was 53. Findings: On 04/10/24 at 1:38 p.m., an unattended wheelchair was observed in the hallway, an oxygen cylinder was sitting upright in the seat of the wheelchair with the top leaned against the back of the wheelchair. On 04/10/24 at 1:41 p.m., an unknown staff member removed the cylinder from the wheelchair and placed the cylinder standing upright in the hallway. The staff member then took the wheelchair and walked off leaving the unsecured cylinder in the hallway unattended. On 04/10/24 at 1:43 p.m., the same unknown staff member returned with the wheelchair and placed the oxygen cylinder back in the seat of the wheelchair. On 04/10/24 at 1:48 p.m., LPN #3 stated that oxygen cylinders should be stored securely in a rack so they cannot be knocked over. On 04/10/24 at 1:54 p.m., the DON stated oxygen cylinders should be stored per manufacturers guidelines and they should not be left balanced in the seat of a wheelchair
- Potential for harm · D2024-04-11 · tag F0730 — isolatedObserve each nurse aide's job performance and give regular training.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview the facility failed to complete required nurse aide yearly performance reviews for one (CNA #1) of three direct care employee files reviewed. The corporate administrator identified 53 residents who resided in the facility. Findings: CNA #1's personnel file documented they had been hired on 05/07/22. There was no documentation a skills performance review had been completed. On 04/11/24 at 1:30 p.m., the HR director stated CNA #1's personnel file was missing. They stated they had a new administrator and DON at the time CNA #1 was rehired.
- Potential for harm · D2024-04-11 · tag F0770 — failed to provide lab services — isolatedProvide timely, quality laboratory services/tests to meet the needs of residents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure labs were completed as ordered for one (#60) of five residents reviewed for unnecessary medications. The DON reported the census was 53. Findings: Res #60 had diagnoses which included diabetes mellitus and hypertension. A physician's order dated 12/28/23 documented that a CBC, CMP, B-12, TSH, A1C and a lipid panel were ordered for Res #60. The status of the order documented it had been completed. A review of Res #60's medical records did not document lab results from 12/28/23. On 04/10/24 at 11:57 a.m., MDS coordinator #1 stated the ordered labs had not been completed. On 04/11/24 at 9:09 a.m., LPN #4 stated she was unsure of the process for obtaining labs in the facility. On 04/11/24 at 10:20 a.m., LPN #1 stated the lab company would automatically draw any labs that had been put in their system, and that nursing staff was responsible for ensuring labs were completed as ordered. On 04/11/24 11:36 a.m., the ADON stated the nurse that takes the order for lab work should put it in the computer and the lab company will…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-11 · tag F0881 — failed to use antibiotics responsibly — isolatedImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to maintain an antibiotic stewardship program for one (#4) of one sampled residents reviewed for antibiotic use. The ADON identified three residents were receiving antibiotics. Findings: An infection control policy, revised January 2024, documented in part .Facility nursing staff will initiate the appropriate clinical data review by completing the specific FORMS evaluations .that will be implemented once an antibiotic is ordered to determine if the utilization of the antibiotic is justified and meets criteria. The IP nurse will review the completion of the individuals triggered FORM to ensure complete and accurate data collection .The IDT will review new antibiotic orders in the clinical morning meeting, identified issue will be acted upon immediately by the IP nurse . Res #4 had diagnoses which included COPD and chronic respiratory failure. A physician order, dated 04/05/24, documented to administer amoxicillin-potassium clavulanate tablet 875-125 mg one tablet two times daily for infection/rep for ten days. Progress notes…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-19 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and interview, the facility failed to maintain a comfortable room temperature for three (#7, 8, and #9) of three sampled residents whose room temperatures were obtained. The Administrator identified 68 residents resided in the facility. Findings: A Facility Responsibilities policy, created 01/2024, read in parts, .The facility must provide .Comfortable and safe temperature levels .maintain a temperature range of 71 to 81 degrees F . On 03/14/24 at 11:12 a.m., Resident #7 was observed in bed wearing a sweatshirt and covered with two blankets. A heavy cold breeze was noted coming from their overhead vent. When asked about the temperature in their room they stated it was always very cold and they wished the air could be turned down. On 03/14/24 at 11:36 a.m., Resident #9 was observed in bed with two blankets pulled up to her neck and a heavy cold breeze was noted coming from their overhead vent. Resident #57 was asked how they felt about the temperature in their room. They stated, It's way too cold. We've told them but they won't stop the air. On 03/14/24 at 12:15…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-19 · tag F0698 — failed to provide proper dialysis care — patternProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure there was ongoing communication with the dialysis center for one (#1) and ongoing assessments of residents before and after dialysis treatments for three (#1, 3, and #4) of four sampled residents reviewed for dialysis care. The Administrator identified 68 residents resided in the facility. The were six residents receiving dialysis treatments. Findings: A Special Needs policy, created 01/2024, read in part, .This policy pertains to the following needs . and dialysis .The facility will communicate relevant information with outside providers to ensure safe continuous care of the resident . A Dialysis Care policy, revised 09/01/21, read in part, .All residents receiving dialysis will be assessed before and after dialysis treatment . 1. Resident #1 had diagnoses that included type 1 diabetes and end stage renal disease. Resident # 1 had physicians' orders, dated 02/21/24, to receive dialysis treatments 3 times a week on Monday, Wednesday, and Friday; and to obtain and chart pre- and post-dialysis assessments with vital…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-19 · tag F0553 — failed to let residents help plan their care — isolatedAllow resident to participate in the development and implementation of his or her person-centered plan of care.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to facilitate the inclusion of residents' representative in their care plan conferences for two (#1 and #2) of three sampled residents whose care plan conferences were reviewed. The Administrator identified 68 residents resided in the facility. Findings: A Care Plan Process policy, last revised 9/2019, read in parts, .every effort will be made to involve the resident and family or responsible party including private duty or nursing assistant, in the development, implementation, maintenance, and evaluation of the resident plan of care .families, or legal representatives will be notified of the care planning conference in writing at least seven (7) days prior to the conference .Participation in the resident care planning process will be documented by obtaining the signature of the resident, family, or legal representative . 1. Resident #2 had diagnoses that included type 2 diabetes and stage 4 pressure ulcer of sacral region. On 03/14/24 at 1:50 p.m., during an interview with Resident #2's family member, they stated they had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-19 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to accommodate a residents' need for adaptive equipment that would allow the highest possible level of physical functioning and well-being for one (#2) of one sampled resident reviewed for accommodation of needs. The Administrator identified 68 residents resided in the facility. Findings: A Bed Rails policy, created 01/2024, read in parts, .The facility must ensure that residents receive treatment and care in accordance with professional standards of practice, the comprehensive person-centered care plan, and the residents' choices . A Facility Responsibilities policy, created 01/2024, read in parts, .5. Self-determination .i. The facility must consider the view of a resident or family group and act promptly upon the grievances and recommendations of such groups concerning issues of resident care and life in the facility . Resident #2 had diagnoses that included type 2 diabetes and stage 4 pressure ulcer of sacral region. There was no physician's order on file for Resident #2 to have a trapeze placed on their…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-19 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure resident representatives were notified of changes in condition for one (#1) of three sampled resident who were reviewed for notification of change. The Administrator identified 68 residents resided in the facility. Findings: A Facility Responsibilities policy, created 01/2024, read in parts, .A facility must immediately inform the resident; consult with the resident's physician; and notify, consistent with his or her authority the resident representative(s) when there is .An incident involving the resident .A significant change in the resident's physical, mental, or psychosocial status .A need to alter treatment . Resident #1 had diagnoses which included type1 diabetes and end stage renal disease. A facility incident report, dated 02/21/24 at 4:54 p.m., documented Resident #1 slipped out of their wheelchair trying to stand up. The incident report or nurse progress notes did not document the resident's POA had been notified. A facility incident report, dated 02/22/24 at 1:29 p.m., documented Resident #1 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-19 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure wound assessments were completed for one (#6) of three sampled residents whose wound assessments were reviewed and failed to follow infection control practices during wound care for one (#5) of one sampled resident whose wound care was observed. The administrator identified 68 residents resided in the facility. Findings: A Documentation Standards for Wound policy, last revised 01/2024, read in parts, .Resident with pressure ulcers receive necessary treatment and services, consistent with professional standards of practice, to promote healing, prevent infection .it is important that documentation addresses .progress toward healing and identification of potential complications .description of dressings and treatments . 1. Resident #6 had diagnoses that included stage 2 pressure ulcers to left ischium, left hip, and right ischium. A physicians' order, dated 03/08/24, documented treatment order to cleanse left ischium, left hip, and right ischium wounds with NS/dakins/wound cleanser, apply medihoney, cover…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-08 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure: a. residents received baths as requested and according to schedule for two (#9 and #14) of three sampled residents reviewed for baths; b. medications were administered as ordered by a physician for two (#15 and #17) of three sampled resident reviewed for following physician orders; and c. blood sugars levels were obtained as ordered by a physician for two (#15 and #17) of three sampled residents reviewed for following physician orders. A facility census report, dated 01/31/24, documented 66 residents resided in the facility. Findings: A Medication Administration and General Guidelines policy, dated 2021, documented medications were to be administered as prescribed and the resident's medication administration record was to be initialed by the person who administered the medication. A Resident Rights policy, dated November 2017, documented residents had the right to receive services to meet their needs and preferences. 1. Resident #9 had diagnoses which included a fracture of the right tibia and end…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-08 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to report an allegation of sexual abuse to the Oklahoma Stated Department of Health. A facility census report, dated 01/31/24, documented 66 residents resided in the facility. Findings: Resident #13 had diagnoses which included chronic obstructive pulmonary disease and Parkinson's disease. A facility policy, titled Abuse, Neglect, and Exploitation, dated November 2017, documented allegations of abuse were to be reported to the state survey agency within five working days of the alleged incident. A facility document, titled Concern Form, dated 06/28/26 [sic], documented a family member reported an alleged incident of sexual abuse to the director of nursing on 06/28/23. An Adult Protective Services investigation report, dated 11/06/23, documented an APS worker visited the facility on 10/31/23 and discussed the alleged incident with Employee #2. Resident #13's medical records and facility records were reviewed for documentation of an investigation regarding the Concern Form, dated 06/28/26. No investigative documentation…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-08 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to conduct a thorough investigation of a report of alleged sexual abuse for one (#13) of three sampled residents reviewed for abuse. A facility census report, dated 01/31/24, documented 66 residents resided in the facility. Findings: Resident #13 had diagnoses which included chronic obstructive pulmonary disease and Parkinson's disease. A facility policy, titled Abuse, Neglect, and Exploitation, dated November 2017, documented suspected abuse would be investigated immediately and include interviews of residents, staff, and visitors that were in the area and document the entire investigation. A facility document, titled Concern Form, dated 06/28/26 [sic], documented Employee #1 had written that Resident #13's family member reported the resident had said a male aide had cupped their breast during a shower. It further documented Employee #1 was designated to act on the issue and was assigned to them on 06/28/23. It documented Employee #1 had met with the resident who stated they were not comfortable with a male aide providing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-08 · tag F0622 — isolatedNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure a resident was not involuntarily discharged without notice and right to appeal and failed to document a discharge in a resident's medical record for one (#8) of three sampled resident reviewed for discharges. A facility Length of Stay By Discharge Reason Report, dated [DATE] through [DATE], documented 37 residents discharged from the facility during the specified period. Findings: Resident #8 had diagnoses which included fracture of the right tibia and schizoaffective disorder. A facility policy, titled Transfer and Discharge from the Facility Policy, dated [DATE], read in part, .The rights of residents who voluntarily or involuntarily are discharged from the facility will be upheld and that a resident will not be involuntarily discharged unless the circumstances meet specific criteria defined by regulations and laws. The facility will make every effort to provide care and services to the residents it serves .The objective of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-08 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to provide a notice of transfer and a notice of discharge for one (#8) of three sampled residents reviewed for discharges. A facility Length of Stay By Discharge Reason Report, dated 10/01/23 through 11/30/23, documented 37 residents discharged from the facility during the specified period. Findings: Resident #8 had diagnoses which included fracture of the right tibia and schizoaffective disorder. A facility policy titled Transfer and Discharge from the Facility Policy, dated May 2017, read in part, .Notice of transfer. Before a facility transfers or discharges a resident, the facility must - (i) Notify the resident and resident's representative(s) of the transfer or discharge and reasons for the move in writing . A progress note, dated 10/04/23, documented the resident had been transferred to an acute care hospital for psychiatric evaluation on the order of APRN #1. A meeting minutes, dated 10/10/23, documented a conference call was attended by Employee#1 [former facility DON], Employee #2 [former facility administrator],…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-08 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview the facility failed to provide a bed hold policy to a resident prior to transfer for one (#8) of three sampled residents reviewed for discharges. A facility Length of Stay By Discharge Reason Report, dated 10/01/23 through 11/30/23, documented 37 residents discharged from the facility during the specified period. Findings: Resident #8 had diagnoses which included fracture of the right tibia and schizoaffective disorder. A progress note, dated 10/04/23, documented the resident had been transferred to an acute care hospital for psychiatric evaluation. On 02/08/24 at 10:45 a.m., the Administrator stated that they had not found documentation that Resident #8 had received a bed hold policy, notice of transfer, notice of discharge, or a discharge summary prior to or after departing the facility on 10/04/23. At 1:52 p.m., the DON stated there was no documentation that Resident #8 had been given a copy of the bed hold policy. They stated they did not find a bed hold policy in the resident's medical records.
- Potential for harm · D2024-02-08 · tag F0626 — isolatedPermit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to allow a resident's return to the facility after being transferred to a local hospital for a mental health evaluation for one (#8) of three sampled residents reviewed for discharges. A facility Length of Stay By Discharge Reason Report, dated 10/01/23 through 11/30/23, documented 37 residents discharged from the facility during the specified period. Findings: Resident #8 had diagnoses which included fracture of the right tibia and schizoaffective disorder. A facility policy, titled Transfer and Discharge from the Facility Policy, dated May 2017, read in part, .The rights of residents who voluntarily or involuntarily are discharged from the facility will be upheld and that a resident will not be involuntarily discharged unless the circumstances meet specific criteria defined by regulations and laws. The facility will make every effort to provide care and services to the residents it serves .The objective of the transfer/discharge policy is to ensure that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-02-27 · tag F0580 — failed to tell family and doctor about changes — patternImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure staff notified residents' representatives when a change in condition occurred for two (#1 and #120) of three sampled residents reviewed for notifications. The Resident Census and Conditions of Residents report, dated 02/22/23, documented 63 residents resided in the facility. Findings: A Notification of Condition Change policy, revised on 12/17/18, read in part, .A change in a resident's condition will be reported to the physician and responsible party in a timely manner . 1. Resident #1 had diagnoses which included chronic pain and generalized anxiety disorder. An Order Note, dated 01/20/23, documented Resident #1 received a new order from the physician to treat for anxiety. There was no documentation the resident's representative had been notified. An Alert Note, dated 01/31/23 at 10:04 p.m., documented Resident #1 was complaining of pain and the staff received a new order from the physician. There was no documentation the resident's representative had been notified. An Order Note, dated 02/01/23 at 4:11 p.m.,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-02-27 · tag F0582 — patternGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to provide the appropriate liability notice prior to a resident coming off of skilled services for three (#21, 44, and #48) of three sampled residents reviewed for beneficiary notices. The DON identified 23 residents who were discharged from Medicare Part A services with benefit days remaining in the past six months. Findings: Resident #21's last covered day of Part A service was 12/08/22. The facility/provider initiated the discharge from Medicare Part A Services when benefit days were not exhausted. Resident #48's last covered day of Part A service was 12/14/22. The facility/provider initiated the discharge from Medicare Part A Services when benefit days were not exhausted. Resident #44's last covered day of Part A service was 02/16/23. The facility/provider initiated the discharge from Medicare Part A Services when benefit days were not exhausted. There was no SNF ABN of non-coverage provided to the residents or residents' representatives. On 02/24/23 at 11:31 a.m., the Administrator stated SNF ABNs were a business office…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-02-27 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, and interview, the facility failed to provide maintenance services necessary to ensure the following: a. floor tile was in good repair and not a trip hazard, b. wall paper was not peeling from the walls in Resident rooms and common areas, c. sheet rock was not damaged with cracks and deteriorating in common areas, and d. a clean and sanitary home like environment. The Resident Census and Condition of Residents, dated 02/22/23, documented 63 residents resided in the facility. Findings: On 02/24/23 at 9:30 a.m., a family representative stated that the room mate smeared excrement on the privacy curtain between the beds in room [ROOM NUMBER]. They stated a report to previous administrator was made and no action was taken. On 02/24/23 at 9:56 a.m., a brown unknown substance was observed on the wall above the trash can located in room [ROOM NUMBER] by the bedside. A brown substance was observed on the lower section of the privacy curtain located between beds A and B in the room.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-02-27 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, and interview, the facility failed to: a. provide bathing assistance for two (#65 and #120) and, b, provide assistance to a dependent resident during the lunch meal service for one (#9) of 24 sampled residents reviewed for ADL assistance. The Resident Census and Condition of Residents, dated 02/22/23, documented 63 residents resided in the facility. Findings: A Dining Experience policy, revised 01/02/19, read in parts, .The dining experience will be safe and satisfying for the resident .Residents are assisted in a dignified and timely manner . 1. Resident #9 had diagnoses which included anoxic brain damage and quadriplegia. An admission Resident Assessment, dated 10/27/22, documented Resident #9 had moderately impaired cognition and required total dependence of one staff physical assist for the task of eating. A Quarterly Resident Assessment, dated 01/23/23, documented Resident #9 had moderately impaired cognition and required total dependence of one staff physical assist for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-02-27 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — patternProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interviews the facility failed to: a. obtain weekly measurements of a pressure ulcer as ordered, b. ensure an effect communication for wound care orders from a third party contract provider was in place, c. provide wound care as ordered and d. assess and monitor a pressure ulcer for changes for one (#20) of three sampled resident reviewed for pressure ulcers. The Resident Census and Conditions of Residents report, dated 02/22/23, documented 15 residents with pressure ulcers. Findings: A Prevention of Skin Breakdown policy, revised 10/01/21, read in parts, .It is the policy of this facility to implement interventions to assist in preventing skin breakdown .Weekly skin evaluation is to be completed for each resident by a licensed nurse . The facility contract with Contract Agency #1, dated 01/19/23, read in parts, .Contract Services shall mean the services which Provider commonly performs within Provider's scope of practice .nursing services (including but not limited to basic skin care .non-skilled custodial care .Interdisciplinary Team shall…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-02-27 · tag F0727 — failed to provide required RN coverage — patternHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure an RN worked eight consecutive hours a day, seven days a week for four of 31 days reviewed in the month of January 2023. The Resident Census and Conditions of Residents report, dated 02/22/23, documented 63 residents. Findings: The time cards for RN coverage for the month of January 2023 documented: a. RN #2 worked from 10:09 a.m. to 5:12 p.m. on 01/02/23 b. No RN on 01/21/23 c. RN #1 worked from 2:17 p.m. to 9:00 p.m. on 01/23/23 and d. RN #1 worked from 3:13 p.m. to 8:10 p.m. and RN #2 worked from 1:20 p.m. to 4:31 p.m. on 01/27/23. On 02/27/23 at 1:22 p.m., the DON was asked the policy for ensuring RN coverage at least eight consecutive hours every day. She stated she did not know the specific policy, but she knew it was a requirement. The DON was asked if the facility had met the requirements for the above dates. She stated she thought there would have been coverage. On 02/27/23 at 1:25 p.m., the DON stated the 21st did match no RN coverage based off of what the Staffing Coordinator provided her. She stated she…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-02-27 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to: a. medications were administered as ordered for two (#20 and #56) of five sampled residents reviewed for unnecessary medications, and b. controlled medications awaiting destruction were verified by two licensed staff for 15 (#17, 35, 52, 69, 70, 71, 72, 73, 75, 76, 77, 78, 79, 80 and #81) of 15 sampled residents whose discontinued medications were observed. The Resident Census and Conditions of Residents report, dated 02/22/23, documented 63 residents. Findings: A Drug Destruction policy, dated 2021, read in part, .In the event that the facility must destroy medications .the facility will adhere to the rules and regulations of their specific State Health Department as well as any other regulatory body including but not limited to the Drug Enforcement Agency . A Medication Administration and General Guidelines policy, dated 2021, read in parts, .Medications are administered as prescribed . 1. Resident #20 had diagnoses which included type…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-02-27 · tag F0835 — failed to run the facility competently — patternAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure an effective administration for the coordination and continuity of care for one (#20) of one sampled resident reviewed for third party contract services. The Resident Census and Conditions of Residents report, dated 02/22/23, documented 63 residents. Findings: Resident #20 had diagnoses which included osteomyelitis and iron deficiency anemia. An Activities note, dated 02/01/23 at 4:43 p.m., read in parts, .[Contract Agency #1 Case Manager] PROVIDED A .PHONE NUMBER TO TEXT .AND THE ON CAL PHONE NUMBER .PLEASE LEAVE A VOICEMAIL IF NO ANSWER .RECEIVED ORDER FOR WOUND CARE OF SACRUM AND LEFT HEEL. THESE ORDERS ARE FROM 1-20-23 WHICH THIS FACILITY DID NOT RECEIVE. ORDERS PUT IN AS OF TODAY BY THIS NURSE . The note was signed by the Wound Care Nurse. An Order Note, dated 02/15/23 at 12:38 p.m., documented discontinue lispro six units at meals and follow sliding scale before meals and at bedtime. There was no documentation this was acted on. On 02/22/23 at 9:38 a.m., during the Entrance Conference, the DON stated the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-02-27 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview, the facility failed to: a. provide wound care in a manner which prevented cross contamination for one (#20) of three sampled residents reviewed for pressure ulcers, and b. implement their infection control policy for a system for regular surveillance of all infections. The Resident Census and Conditions of Residents report, dated 02/22/23, documented 63 residents. Findings: An Infection Control policy, revised 06/07/20, read in parts, .a system for regular surveillance and reporting of all infections. This included the collection, analysis, interpretation, and dissemination of data .To detect infections, plan control activities, and identify and manage potential outbreaks of disease .Track new infections each month .Differentiate between nosocomial and community acquired infections .Analyze listing for potential outbreaks .Review and analyze data monthly to identify trends . 1. Resident #20 had diagnoses which included osteomyelitis and iron deficiency anemia. A Physician Order, start date 02/17/23, documented wound care orders;…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-02-27 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to: a. ensure residents were offered the pneumonia vaccine for one (#47) and b. ensure residents were offered the flu vaccine annually for three (#14, 21, and #47) of five sampled residents reviewed for vaccinations. The Resident Census and Conditions of Residents report, dated 02/22/23, documented 63 residents. Findings: An Influenza Vaccination policy, undated, read in parts, .It is our policy to offer our residents .annual immunization against influenza .The resident's medical record will include documentation that the resident and/or resident's representative was provided education regarding the benefits and potential side effects of immunization, and that the resident received or did not receive the immunization due to medical contraindication or refusal . A Pnuemococcal Vaccine policy, undated, read in parts, .It is our policy to offer our residents .immunization against pnuemococcal disease .The resident's medical record shall include documentation…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-02-27 · tag F0888 — patternEnsure staff are vaccinated for COVID-19
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to implement: a. A process for tracking and securely documenting the COVID-19 vaccination status of all staff and residents The Resident Census and Conditions of Residents report, dated 02/22/23, documented 63 residents. Findings: A COVID-19 policy and procedure, dated 12/27/22, read in parts, .all staff are offered and fully vaccinated with either the Primary Series refers to staff who have received a single-dose vaccine or all required doses of multi-dose vaccine for COVID-19 .or have an approved exemption under religious or medical condition and/or beliefs . Medical Exemptions and Temporary Delays .Medical exemption documentation when appropriate will specify which authorized or licensed COVID-19 vaccine is clinically contraindicated for the staff member and the recognized clinical reasons for the contraindication . Process for tracking staff vaccine status .each staff member's vaccination status .any staff member who has obtained any booster doses .staff who have been granted an exemption from vaccination .staff whom…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-02-27 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure a baseline care plan had been completed within 48 hours of admission for one (#2) of three sampled residents reviewed for admission assessments. The DON identified 20 residents were admitted within the past 30 days. Findings: A Baseline Care Plan policy, dated 11/17, read in parts, .The facility will develop and implement a baseline care plan for each resident that includes the instructions needed to provide effective and person-centered care of the resident that meet professional standards of quality care .The baseline care plan will .Be developed within 48 hours of a resident's admission . Resident #2 was admitted to the facility on [DATE], with diagnoses which included dementia, seizures, and depression. The clinical record did not contain documentation a base line care plan had been completed within 48 hours of admit. On 11/02/23 at 10:45 a.m., the DON was asked if a base line care plan had been completed. The DON stated they couldn't find…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-02-27 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to develop a comprehensive care plan for dialysis for one (#47) of of one sampled resident reviewed for dialysis services. The Resident Census and Conditions of Residents report, dated 02/22/23, documented nine residents received dialysis services. Findings: A Care Plan Process policy, revised 02/19, read in parts, .The plan of care must describe the services that are to be furnished to attain the resident's highest practicable physical, mental, and social well-being .Plans of care have key areas, to include but not limited to .Medications .Treatments .Daily Care Needs . Resident #47 had diagnoses which included dependence on renal dialysis. A Five Day Resident Assessment, dated 11/29/22, documented the resident received dialysis while a resident of the facility. A Quarterly Resident Assessment, dated 01/11/23, documented the resident received dialysis while a resident of the facility. A Care Plan, last revised 01/06/23, read in parts, .Focus .DIALYSIS: I am at risk for COVID 19 due to going out into the community for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-02-27 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to fully complete an admission assessment for one (#20) of three sampled residents reviewed for admission assessments. The Resident Census and Conditions of Residents report, dated 02/22/23, documented 63 residents. Findings: Resident #20 was admitted to the facility on [DATE]. A Nursing admission Data Collection form, dated 01/19/23, was blank in the following areas: a. Reason for admission b. Lifestyle c. Height and Weight d. Oral Status e. History of skin issues f. Skin issue site, description, type, and measurements g. Neurological h. Cardiovascular I. Respiratory- the only section filled out was oxygen saturation j. Gastrointestinal k. Foot care l. Antibiotic Stewardship m. Pain n. Braden Scale o. Bladder and Bowel p. Fall risk q. Elopement risk and r. Safety. The form was not signed by any staff member. On 02/24/23 at 8:14 a.m., the DON was asked who was responsible for filling out the admission data collection form. She stated, I would think…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-02-27 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to obtain physician ordered Pre/Post dialysis vitals and weights for one (#47) of one sampled resident reviewed for dialysis. The Resident Census and Conditions of Residents report, dated 02/22/23, documented nine residents received dialysis services. Findings: A Dialysis Care policy, revised 09/01/21, read in parts, .Residents ordered dialysis therapy will be monitored and documentation will be maintained in the medical record. All residents receiving dialysis will be assessed before and after dialysis treatment and for compliance with their individualized plan of care All residents receiving dialysis treatment will have their access site assessed every shift . Resident #47 had diagnoses which included dependence on renal dialysis. A Physician Order, start date 12/29/21, documented obtain and chart Pre/Post dialysis vitals and weight upon return from dialysis two times a day every Monday Wednesday and Friday. The September 2022 TAR documented blanks for the above order on 09/07 and 09/18 for the 7:00 a.m.- 11:00 a.m. shift,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-02-27 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure a monthly drug regimen review was completed by a licensed pharmacist for one (#32) of five sampled residents reviewed for unnecessary medications. The Resident Census and Condition of Residents report, dated 02/22/23, documented 63 residents resided in the facility. Findings: A Medication Regimen Review policy, dated 5/22, read in part, .The drug regimen of each resident must be reviewed at least once a month by a licensed pharmacist .The pharmacist must report any irregularities to the attending physician and the facility's medical director and director of nursing, and the reports acted upon . Resident #32 had diagnoses of type two diabetes, hypertension, and depression. Resident #32's Physician Order Summary documented Oxycodone HCl oral tablet 10 MG effective on 02/11/23, hydroxyzine HCl oral tablet for anxiety effective 02/11/23, aspirin oral capsule 81 MG effective 02/11/23 , and sertraline HCl tablet 50 mg for depression effective 10/12/22. The facility did not provide any documentation the resident's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-02-27 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview, the facility failed to ensure the physician responded to a GDR for one (#37) of five sampled residents reviewed for unnecessary medications. A Resident Census and Conditions of Residents report, dated 02/22/23, documented 26 residents received psychoactive medications. Findings: Resident #37 had diagnoses which included neurotic depression. A Medication Regimen Review, dated 01/06/23, read in part, .Gradual Dose Reduction Attempt .Abilify 5 mg daily .Recommendation: Do you feel a reduction could be attempted on the above medication . There was no documentation the physician had been notified of or responded to the recommendation. A Quarterly assessment, documented Resident #37 received an antipsychotic on a routine basis and no GDR had been attempted. On 02/27/23 at 11:25 a.m., the DON was asked how staff ensured GDRs were acted upon/responded. She stated she wasn't sure. On 02/27/23 at 2:06 p.m., the DON stated they were unable to find a physician response to Resident #37's GDR.
- Potential for harm · D2023-02-27 · tag F0838 — failed to assess facility resources and resident needs — isolatedConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview, the facility failed to conduct and document a facility-wide assessment to determine what resources were necessary to care for the residents competently during both day-to-day operations and emergencies. The Resident Census and Conditions of Residents report, dated 02/22/23, documented 63 residents. Findings: On 02/22/23 at 9:38 a.m., the DON was asked to provide the facility assessment. On 02/27/23 at 6:57 a.m., the DON was asked to verify the facility did not have an up to date facility assessment. She stated she thought the Administrator had provided it and she would check. On 02/27/23 at 7:42 a.m., the DON stated the Administrator had left some papers on her desk to be completed for the facility assessment. She was asked to verify the facility assessment had not been completed. She stated, No.
- Potential for harm · D2023-02-27 · tag F0840 — isolatedEmploy or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interviews, the facility failed to ensure a PICC line for IV antibiotic administration was placed in a timely manner by a third party contract service for one (#20) of one sampled resident reviewed for third party contract services. The DON identified two residents who received services from Contract Agency #1. Findings: The facility contract with Contract Agency #1, dated 01/19/23, read in parts, .Contract Services shall mean the services which Provider commonly performs within Provider's scope of practice .nursing services .including but not limited to basic skin care .non-skilled custodial care .Interdisciplinary Team shall mean the [Contract Agency #1] program team, which is responsible for controlling the delivery, quality, and continuity of care to Participants. The Interdisciplinary Team's responsibilities include, but are not limited to, assessing a prospective Participant's level of care needs, developing and implementing a treatment plan for each Participant, and authorizing Contract Services which meet the specific needs of each Participant .…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-02-27 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure records were accessible and complete for one (#20) of 24 sampled residents whose records were reviewed. The Resident Census and Conditions of Residents report, dated 02/22/23, documented 63 residents. Findings: Resident #20 had diagnoses which included osteomyelitis and iron deficiency anemia. A Nursing admission Data Collection form, dated 01/19/23, documented Resident #20 had a current skin issue but failed to document what the skin issue was, where it was located, description of the skin issue or measurements of the skin issue. A Physician Order, start date 01/25/23, documented weekly skin observation tool one time a day every Wednesday. A Skin/Wound Weekly Observation form, dated 01/25/23, documented Resident #20 did have current skin issues, however it failed to document the site of the skin issue, description, measurements, or staging. It documented Contract Agency #1 was providing wound care. The note was signed by LPN #5. An Order Note, dated 02/02/23 at 2:00 p.m., read in parts, .Measure wounds weekly. Call…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-02-27 · tag F0887 — isolatedEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, the facility failed to maintain documentation of the vaccination status of each resident to include exemptions for unvaccinated residents for 63 residents who resided in the facility. The Resident Census and Conditions of Residents report, dated 02/22/23, documented 63 residents. Findings: A COVID-19 policy, revised 09/27/22, read in parts, .Each resident .are offered the COVID-19 vaccine and any Booster shots following unless the immunization is medically contraindicated . The DON was asked to provide a list of all residents and their COVID-19 vaccination status on: A. 02/22/23 at 9:42 a.m. during the Entrance Conference, B. 02/23/23 at 8:52 a.m. and C. 02/23/23 at 10:35 a.m. They stated they were not very hopeful, but would look for it. On 02/23/23 at 3:02 p.m., the Administrator was informed the survey team had not been provided a list of all residents and their COVID-19 vaccination status. On 02/24/23 at 1:27 p.m., the DON stated they were unable to locate any documentation of exemptions for unvaccinated residents. They stated when…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$68,847 in federal fines across 7 penalties. 1 Medicare payment denial on record.
- $22,975 — penalty dated 2024-07-19
- $13,762 — penalty dated 2023-11-06
- $4,587 — penalty dated 2023-10-17
- $13,762 — penalty dated 2023-09-25
- $4,587 — penalty dated 2023-09-05
- $4,587 — penalty dated 2023-08-28
- $4,587 — penalty dated 2023-08-21
- Medicare payment denial — starting 2024-06-19 for 2 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to EMERALD HEALTHCARE — 14 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 1.3 | -0.3 vs chain |
| Health inspection | 1 of 5 | 1.5 | -0.5 vs chain |
| Staffing | 2 of 5 | 1.8 | +0.2 vs chain |
| Quality measures | 2 of 5 | 2.0 | ≈ chain avg |
The other 13 homes this chain runs (chain average 1.3★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| CHICKIESTRONG TULSA LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 5% | since 03/17/2017 |
| CHAFETZ, YISROEL | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 20% | since 03/17/2017 |
| GAMZEH, DAVID | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE OFFICER | 19% | since 03/17/2017 |
| GLATZER, AKIVA | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 19% | since 03/17/2017 |
| WALDEN, JACOB | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 17% | since 03/17/2017 |
| BANKERS TRUST COMPANY | Organization | 5% OR GREATER SECURITY INTEREST | — | since 03/17/2017 |
| BETTIS, MELISSA | Individual | W-2 MANAGING EMPLOYEE | — | since 03/17/2017 |
| LAYTON, ALPHREDA | Individual | W-2 MANAGING EMPLOYEE | — | since 03/17/2017 |
CMS files one row per role, so the 9 rows in the source record cover these 8 parties — each is shown once here with every role it holds. Nothing is omitted.
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 85% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.2M paid to related parties — landlords or management companies under common ownership — equal to about 15% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in OK
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Oklahoma Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 375094. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-11-25, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
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