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Highland Rehabilitation And Nursing Center

120 Highland Avenue, Middletown, NY 10940 · For profit - Limited Liability company · 98 certified beds · (845) 342-1033 Medicare & Medicaid certified

Call the home — (845) 342-1033 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0602) — cited Jul 2025
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • no federal fines or payment denials on record
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0602), cited Jul 2025
  • a high number of inspection citations overall (39) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (2/5)
  • its facility-reported quality-measure rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 2 of 5

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
22 Grove St · (845) 343-0659 · Call to confirm hours
Pharmacy
Grocery
249 North St · (845) 239-4952 · Call to confirm hours
Park
41 Grove St · (845) 346-4180 · Typically dawn to dusk
Place of worship
75 Highland Ave · (845) 343-1861

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 2 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased15.9%14.1%15.4%typical
Long-stay residents who lose too much weight17.8%5.8%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%0.5%0.9%better
Long-stay residents with a urinary tract infection3.7%1.3%2.0%worse
Long-stay residents with depressive symptoms0.3%19.5%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.2%0.1%better
Long-stay residents with falls causing major injury2.9%3.1%3.3%better
Long-stay residents whose ability to walk worsened23.4%12.5%16.1%worse
Long-stay residents on antianxiety or hypnotic medication10.4%13.2%18.9%better
Long-stay residents given the seasonal flu vaccine94.0%95.3%95.3%typical
Long-stay residents with pressure ulcers5.4%6.5%4.7%worse
Long-stay residents with worsening bladder/bowel control6.8%19.5%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table7.4%13.7%17.1%better
Short-stay residents who newly got an antipsychotic medication2.7%1.2%1.4%worse
Short-stay residents given the seasonal flu vaccine28.9%78.8%79.4%worse
Short-stay residents rehospitalized after admission28.2%20.6%22.6%worse
Short-stay residents with an outpatient ER visit18.5%9.6%12.0%worse
Long-stay hospitalizations per 1,000 resident days2.331.701.67worse
Long-stay outpatient ER visits per 1,000 resident days2.661.361.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

40.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 146 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

40.5%U.S. median 51.5%
Got home and stayed home
9.4%U.S. median 10.7%
Went back to hospital
57.1%U.S. median 56.6%
Met the expected recovery
0.36U.S. median 0.31
Therapy hours / resident / day
0.25hours / resident / day
Physical therapy
0.08hours / resident / day
Occupational therapy
0.03hours / resident / day
Speech therapy

Met the expected recovery: 57.1% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 35 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.36 therapist hours per resident per day in 2026Q1 — more than 62% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 6% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF40.5%CMS range 32.5–49.451.5%Oct 2022–Sep 2024worse than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.4%CMS range 7.6–13.610.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge57.1%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge54.3%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge51.4%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting81.2%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.5%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened3.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.4%CMS range 4.7–10.97.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.121.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.56
RN hours/ resident / day
0.85
LPN hours/ resident / day
2.03
Aide hours/ resident / day
3.44
Total nurse hours/ resident / day
0.25
RN hoursweekends
53.7%
Total nursing turnover
78.9%
RN turnover

How full it usually is: this home is certified for 98 beds and averages 89.9 residents a day — about 92% occupied, or roughly 8 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.44 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.56 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.03 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.78 hrs/resident/day on weekends vs 3.71 on weekdays — 25% thinner on weekends — a notable drop. RN hours go from 0.69 to 0.25 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 54% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

14
deficiencies at the latest standard inspection (2025-07-03)
9
at the previous standard inspection (2023-08-25)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

39 citations, most serious first. The 10 most serious are shown; the remaining 29 are one tap away and print in full.

  • Potential for harm · D2026-02-06 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews conducted during a Survey (2566010), the facility did not ensure that the resident's family representative was notified of a change in condition for one (Resident #1) of three(3) residents reviewed for notification of changes in condition for end of life care. Specifically, from [DATE] through [DATE], Resident #1 was prescribed Tramadol 50 mg for pain management. On [DATE], Tramadol was discontinued, and Resident #1 was prescribed morphine 5 mg every 6 hours as needed for pain and end-of-life care. On [DATE], the resident's morphine dosage was increased to 10 mg every 3 hours as needed for pain. Review of the medical record revealed no documented evidence of communication with the resident's family representative from [DATE] through [DATE] regarding changes in the resident's treatment, medication regimen, and health status. Resident #1 representative stated in an interview that they were only notified of a decline in the residents' health/change in treatment regimen on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-06 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews conducted during the Abbreviated Surveys (2566010 and 2658860), the facility did not ensure the accurate and timely completion of the admission Minimum Data Set assessment for one resident (Resident #4) of six residents reviewed. Specifically, Resident #4 was admitted to the facility on [DATE]. The federally required Comprehensive Minimum Data Set assessment, which must be completed within 14 days of admission, was not initiated as of record review conducted on 01/02/2026. The Assessment Reference Date of 12/23/2025 reflected that the Comprehensive Minimum Data Set assessment was overdue by 10 days at that time. Upon revisit on 01/27/2026, record review revealed that the Comprehensive Minimum Data Set assessment associated with the same Assessment Reference Date remained incomplete and was 35 days overdue.The findings are:The facility policy titled MDS Scheduling dated 08/01/2025 documented that the facility will establish and maintain a systematic scheduling process for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interviews conducted during an Abbreviated Survey (2566010 and 2658860), the facility did not ensure a system was in place to easily identify residents to prevent accidents for two (Residents #2 and #5) of seven residents reviewed. Specifically, 1) on 10/27/2025, during the provision of routine podiatry services, the podiatrist identified Resident #2 by the incorrect name based on the identification band provided to the resident by the facility. Resident #2 was wearing another resident's identification wristband. 2) On 01/02/2026, Resident #5, who was newly admitted and was severely cognitively impaired, was observed without an identification wristband in place. Certified Nurse Aide #1 was asked by the surveyor to identify Resident #5(who was assigned to them) and was unable to identify Resident #5. The findings are: The facility policy titled Resident Identification System, effective 06/07/2023, documented that a resident identification system is used to help facility personnel provide medical and nursing care. During observation on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-07-03 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review conducted during the recertification and abbreviated (NY00354392) the facility did not ensure the resident's right to a safe, clean, comfortable environment and reasonable care for the protection of resident property from loss or theft. This was evident for 1 (Unit 2) of 2 resident units and 1 (Resident #5) of 3 residents investigated for abuse. Specifically, 1) Unit 2 was observed with peeling wallpaper, floors covered in dirt, debris, a floor mat emanating a strong odor of urine, a soiled wheelchair, and radiators throughout the unit with air vent grates and metal conductor fins heavily covered and soiled in dirt, debris, dust, and dried crusty food and liquids, and 2) Resident #5's personal food was taken and eaten by staff while being stored in the dining room refrigerator designated only for resident food.The findings are:The facility policy titled Facility Cleaning – Housekeeping dated 10/2024 documented dust mop and then wet mop floors daily using the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-07-03 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review conducted during the recertification survey from 6/25/2025 to 7/3/2025, the facility did not ensure residents unable to carry out activities of daily living received necessary services to maintain good nutrition, grooming, and personal and oral hygiene. This was evident for 3 ( Resident #54, #19, and #27) of 4 residents reviewed for activities of daily living. Specifically, 1) Resident #54 was observed with long, jagged, brown and yellow nails, 2) Resident #19 was observed in bed on multiple occasions and there was no evidence the resident was provided with the assistance to transfer out of bed to their wheelchair, and 3) Resident #27 was observed with long, jagged fingernails covered with brown crusty stains. The findings are: The facility policy titled Activities of Daily Living, Range of Motion, and Mobility dated 3/1/2025 documented care and services would be provided to maintain a resident’s current activity of daily living status based on the resident’s…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-07-03 · tag F0800 — pattern
    Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review conducted during recertification survey from 6/25/2025 to 7/3/2025, the facility did not ensure each resident was provided with a nourishing, palatable, well-balanced diet that meets their daily nutritional and special dietary needs. This was evident for 1 (Unit 2) of 2 resident units during dining review. Specifically, Unit 2 residents eating in the floor dining room were not consistently served their entire meal in accordance with Physician Order and meal tickets. The findings are: During observation on 6/25/2025 from 11:56 AM to 12:51 PM, 22 residents, including Residents #79, #46, #8, #27, and #39, were seated in the Unit 2 dining room during lunch meal service. Meal tickets for each of the residents documented cinnamon apples as part of the lunch meal. The meal tickets for Resident #27 and #39 also documented magic cup as part of their meal. Dietary and Nursing staff were observed serving residents in the dining room from the hot steam table. The meal service ended at 12:51 PM and residents were wheeled out of the floor dining…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-07-03 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review conducted during the recertification survey from 6/25/2025 to 7/3/2025, the facility did not ensure resident food was stored, prepared, distributed and served in accordance with professional standards for food service safety. This was evident for 1 (Unit 2) of 2 resident units during dining review. Specifically, 1) Unit 2 floor dining room refrigerator held undated, unlabeled food, and 2) potentially hazardous foods were not held within a safe temperature range during food service. The findings are: The facility policy titled Food Preparation - Food Brought by Family/Visitor dated 6/2025 documented food brought by family/visitors that is left with the resident to consume later will be labeled and stored in a manner that it is clearly distinguishable from facility-prepared food. The housekeeping staff will discard perishable foods after 72 hours.1) On 6/27/2025 at 12:06 PM, the unit dining room refrigerator was observed with a combination lock on the outside of the door that was disengaged and unlocked. The refrigerator was opened…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-07-03 · tag F0838 — failed to assess facility resources and resident needs — pattern
    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review conducted during the recertification survey from 6/25/2025 to 7/03/2025, the facility did not ensure the facility-wide assessment was updated to determine what resources were necessary to ensure residents were able to maintain or attain their highest practicable physical, functional, mental, and psychosocial well-being and meet current professional standards of practice. Specifically, the Facility Assessment did not include the staff training/education and competencies required for all personnel listed, did not include specific staffing needs for each facility unit and did not develop and maintain a plan to maximize recruitment and retention of direct care staff. The findings are: The Facility Assessment last updated 08/08/2024 and reviewed on 05/25/2025 documented the facility had 98 resident beds with average daily census of 92 residents. The Facility Assessment did not document the required level of staff training/education and competencies for all personnel listed. The Facility Assessment did not document specific staffing needs for each…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-07-03 · tag F0887 — pattern
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview conducted during the recertification survey from 6/25/25 to 7/3/25, the facility did not ensure infection control prevention practices were maintained to prevent the development and transmission of communicable diseases and infection for all residents. Specifically, the facility did not provide documentation of screening, administration or declination and education provided for 1 of 5 Residents (Resident#25) and 10 of 10 staff (Certified Nurse Aides #26, #27, Food Service Workers #25, #30, Activities Aide #24, Occupational Therapist #23, Dietary Technician #14 Licensed Practical Nurses #7, #4, Registered Nurses #28), reviewed for COVID-19 vaccinations. The findings are:During the recertification survey, the facility was asked to provide documentation that COVID-19 vaccination was offered, education was provided, and staff had the opportunity to consent or decline the vaccine for Certified Nurse Aides #26, and #27, Food Service Workers #25, and #30, Activities Aide #24, Occupational Therapist #23, Dietary Technician #14 Licensed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-03 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews during recertification and abbreviated (NY00374708) surveys conducted from 6/25/2025-7/03/2025, the facility did not ensure residents had the right to receive visitors of their choosing at the time of their choosing for 1 of 2 residents (Resident #25) reviewed for choices. Specifically, the facility restricted Resident #25's friend's visitation based on the resident's family member and the Administrator's wishes.Findings include: The facility policy, Resident Visitation, dated 5/2017, last reviewed 2/2025 documented all residents have the right to receive visitors of his or her own choosing at the time of his or her own choosing, subject to the residents right to deny visitation, and in a manner that does not impose on the rights of another resident. Supervised visits will depend on each residents' individual needs, safety, & issues (concern) at the time decisions are made. Resident #25 had diagnoses including adult failure to thrive, hypertension and interstitial lung…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 29 citations
  • Potential for harm · D2025-07-03 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review conducted during the recertification and abbreviated (NY00354392) surveys from 6/25/2025 to 7/3/2025, the facility did not ensure a resident's right to be free from misappropriation of property. This was evident for 1 (Resident #5) of 3 residents investigated for abuse. Specifically, Resident #5's personal food was not stored safely and was eaten by staff, and facility staff diverted Resident #5's income directly to the facility without the resident's consent or knowledge. The findings are:The facility policy titled Abuse Prevention dated 5/23/2023 documented examples of misappropriation of resident property included identity theft, theft of money from bank accounts, and unauthorized or coerced purchases from resident's funds. The facility policy titled Food Preparation - Food Brought by Family/Visitor dated 6/2025 documented food brought by family/visitors that is left with the resident to consume later will be labeled and stored in a manner that it is clearly…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-03 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review conducted during the recertification and abbreviated (NY00356178) surveys conducted from 6/25/25 - 7/3/25, the facility did not ensure that Comprehensive Care Plans were reviewed and/or revised for 1 of 5 residents (Resident #345) reviewed for Accidents and 1 of 3 residents (Resident #363) reviewed for Abuse Specifically, 1. for Resident #345, there was no documented evidence the comprehensive care plan was reviewed and/or revised after a 6/22/25 fall and 2. there was no documented evidence comprehensive care plans were reviewed and/or revised to address Resident # 363's ongoing behaviors after 9/8/24, 9/12/24 and 9/22/24 episodes of physical and/or verbal aggression. The findings included:1. Resident #345's diagnoses included end stage renal disease, hemiplegia and hemiparesis following cerebral infarction affecting right dominant side, and long-term use of opioid analgesic.A care plan titled Activities of Daily Living, dated 6/17/25, documented the resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-03 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review conducted during the recertification survey from 6/25/2025 to 7/3/2025, the facility did not ensure resident/s received necessary treatment and services to prevent new pressure ulcers from developing and/or promote healing of a facility acquired pressure ulcer for 1 of 2 residents (Resident #19) reviewed for pressure ulcer. Specifically, for Resident #19 with a documented 2/20/2025 superficial (surface) sacral wound, Braden Assessment/s were incomplete and did not include a score to determine resident risk for pressure ulcer, labs were not obtained as per the 2/20/2025 medical doctor note, and use of an air mattress as per the 3/3/2025 wound doctor note was not implemented until 3/20/2025. Subsequently the sacral wound progressed to stage 4 (full thickness tissue loss with exposed bone and tendon).The findings include:The 2/2025 policy titled Pressure Injury Prevention and Management/Wound Rounds, documented all residents were assessed for the risk of pressure injuries and appropriate preventive care plans will be implements when…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interviews conducted during the recertification and abbreviated surveys (NY00372410), the facility did not ensure each resident received adequate supervision consistent with resident's needs to prevent accidents. This was evident for 1 of 5 residents (Resident #67) reviewed for accidents. Specifically, Resident #67 was assessed to be at high risk for falls, had multiple unwitnessed falls and complete investigations were not done to determine the root cause and/or add interventions to protect the resident. The findings included:The facility policy titled, Falls, and Fall Risk Managing Fall, last reviewed 3/25, documented: Based on previous evaluations and current data, the staff will identify interventions related to the resident's specific risks and causes to try to prevent the resident from falling and to try to minimize complications from falling. If falling recurs despite initial interventions, staff will implement additional or different interventions or indicate why…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-03 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    FACILITY Based on observations, record review, and interviews during the recertification survey from 6/25/25 to 07/03/25, the facility did not ensure a medication error rate of no more than 5%, during a medication administration observation, when 4 of 40 opportunities (10.0%) resulted in error for 1 of 4 residents (Resident #22) observed. Specifically, 1) Resident #22 was administered two inhalant medications (Incruse Ellipta and Fluticasone-Salmeterol) in succession without having the resident rinse their mouth in between and after inhalations or waiting one to three minutes in between inhaler administration. 2). Resident #22 was administered two different eye drops medications (artificial tears and cyclosporine emulsion) to the bilateral eyes without waiting three to five minutes in between administation to allow for absorption. The findings are: The facility policy titled Administration of Medication - General, revised 3/25, documented: It is the facility policy that medications will be administered to residents in a timely and accurate manner by a licensed nurse or physician.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-03 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interviews, during the Recertification Survey from 6/25-7/3/25, the facility did not ensure that all drugs and biologicals accessible for use were not expired and that all drugs and biologicals were stored in locked compartments accessed only by authorized personnel. Specifically, 1) nine boxes of Sequirus Flucelvax influenza vaccine were observed in freezer section of the Third floor unit medication refrigerator, 2) expired biologicals and medications for five residents no longer in the facility or no longer receiving medications were found stored in the Third floor medication room and not returned to the pharmacy or disposed of and 3) expired and undated medications were observed in the Second and Third floor units medication carts. Findings include:The Facility policy titled, Storage of Medication, revised 1/2/25, documented that the facility stores all drugs and biological in a safe, secure and orderly manner. Discontinued, outdated, or deteriorated drugs or biologicals are returned to the dispensing pharmacy or destroyed. 1) During an observation and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-03 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview during the recertification survey conducted 06/25/25 to 07/03/25, the facility did not ensure each resident was offered influenza and pneumococcal immunizations and received education regarding the benefits and potential side effects of the immunizations for 1 of 5 residents (Resident #25) reviewed. Specifically, there was no documented evidence Resident #25 had been offered, declined, or educated about the influenza and pneumococcal and immunization.Findings include:The facility policy for Influenza Vaccine dated 3/2024 and reviewed 3/2025 documented the purpose is to reduce morbidity and mortality from influenza by vaccinating all residents who meet criteria established by the Centers for Disease Control and Prevention Advisory Committee on Immunization Practices The facility policy for Pneumococcal Vaccination dated 5/23/23 and last reviewed 3/2025 documented, it is the policy to provide pneumococcal vaccinations to all residents on admission to reduce morbidity and mortality in accordance with Centers for Disease Control and Prevention and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-25 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview during the Recertification Survey from 8/21/23 to 8/25/23, the facility did not ensure that food was stored, prepared, distributed, and served in accordance with professional standards for food service safety. Specifically, 1. multiple kitchen employees did not use hygienic practices and were observed not wearing a hair restraint over their beard, and 2. a cook did not follow safe food handling practices when recording food temperatures and did not ensure that cold foods were held at 41 degrees Fahrenheit or lower. The findings are: The initial tour of the kitchen was conducted on 8/21/2023 from 9:42 AM- 10:20 AM and the following were identified: On 8/21/23 at 9:56 AM [NAME] #1 was observed in a food preparation area not wearing a hair restraint over their beard. In an interview at that time, cook #1 stated that they use a beard guard when they have them and they are waiting for the delivery of beard guards to arrive. On 8/21/23 at 9:58 AM the Food Service Director (FSD) stated they did not know that there were no beard coverings, and if they had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-08-25 · tag F0908 — failed to keep essential equipment working — pattern
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interviews conducted during the Recertification Survey from 8/21/23 to 8/25/23, the facility did not ensure that all essential kitchen equipment was maintained in safe operating condition. The issues included use of a low temperature dishwasher (chemical sanitization) without properly monitoring the chemical sanitizer concentration of the final rinse. According to the U.S. Department of Health and Human Services, Public Health Services, Food and Drug Administration Food Code, the recommendations for Low Temperature Dishwasher (chemical sanitization) are: - Wash - 120 degrees F; and - Final Rinse - 50 ppm (parts per million) hypochlorite (chlorine) on dish surface in final rinse. The chemical solution must be maintained at the correct concentration, based on periodic testing, at least once per shift, and for the effective contact time according to manufacturer's guidelines. The findings are: A tour of the kitchen was conducted on 8/21/23 between 9:42 AM and 10:20 AM and revealed dishwashing in progress. In interviews conducted on 8/21/2023 at 10:04 AM and at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-25 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview during the recertification survey, the facility did not ensure that the call bell system was accessible for 1 of 3 residents (Resident #5) reviewed for activities of daily living (ADL). Specifically, the call bell for Resident #5 was not within reach on multiple occasions. The findings are: Resident #5 was admitted to the facility with diagnoses including dementia, a fractured femur (leg), and hemiplegia following cerebral infarction affecting right dominant side. The Minimum Data Set (MDS) Assessment, dated 6/18/23, revealed the resident had severely impaired cognition and required the extensive assistance of one staff member for bed mobility and toileting, and total assistance of two staff members with transfers. The comprehensive care plan (CCP) dated 6/26/23, documented the resident was at high risk for falls related to gait/balance problem hemiplegia. Interventions included making sure the resident's call light was within reach, and encouraging the resident to use it for assistance as needed. On 08/21/23 at 9:43 AM Resident #5…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-25 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview during the Recertification Survey conducted from 8/21/23 to 8/25/23, the facility failed to provide the appropriate liability and appeal notices to Medicare beneficiaries for 1 of 3 residents (Resident #74) reviewed. Specifically, the facility was unable to provide documented evidence that Resident #74 or their Representative received the Notice of Medicare Non-Coverage (NOMNC) CMS-10123 (Centers for Medicare and Medicaid Services) for Medicare Part A as required. Findings include: The CMS form instructions for the Notice of Medicare Non-Coverage (NOMNC) CMS-10123 (expiration date 8/31/23) documents a Medicare provider or health plan (Medicare Advantage plans and cost plans, collectively referred to as plans) must deliver a completed copy of the Notice of Medicare Non-Coverage (NOMNC) to beneficiaries/enrollees receiving covered skilled nursing, home health (including psychiatric home health), comprehensive outpatient rehabilitation facility, and hospice services. The NOMNC must be delivered at least two calendar days before Medicare covered…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-25 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews conducted during the Recertification Survey from 8/21/23-8/25/23, the facility did not ensure the residents or the residents' representatives were notified in writing of the reason for the transfer/discharge to the hospital in a language that they understood, and the facility did not notify the Ombudsman for 2 of 3 residents (#11 and #91) reviewed for hospitalizations. Specifically, Resident #11 and Resident #91 were transferred to the hospital and the facility could not provide evidence that a written notice of transfer/discharge was provided to the residents or the residents' representatives or that notification was sent to the Ombudsman. The findings are: The facility policy, 'Transfer/ Discharge Notice', effective date 10/24/22, documented that before a resident is transferred or discharged specific notification procedures must be followed which included the reason for transfer/discharge, the effective date of the transfer/discharge, the location to which the resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-25 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews during the Recertification Survey from 8/21/23 to 8/25/23, the facility did not ensure that residents or resident's representatives were notified in writing of the facility Bed Hold Policy for 2 of 3 residents reviewed for hospitalization. Specifically, Residents #11 and #91 were transferred to the hospital and the facility was unable to provide evidence that written notice of the facility Bed Hold Policy was given to the residents or their representatives. The findings are: The facility policy, 'Bed Hold Policy', effective date 5/2017, documented that written notice must be provide to the resident/representative regarding bed hold upon transfer to the hospital. 1. Resident #11 was admitted to the facility with diagnoses which included dependence on hemodialysis, anemia, and hyperkalemia. The Minimum Data Set (MDS-a resident assessment tool) admission assessment dated [DATE] documented Resident #11 had moderately impaired cognition. The resident required assistance with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-25 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview conducted during a recertification survey, the facility did not review and revise the resident's comprehensive care plan with appropriate interventions for 1 of 3 residents (#84) reviewed for urinary catheter. Specifically, Resident #84's Foley catheter was discontinued on 7/18/2023 and the care plan was not reviewed and revised to address urinary incontinence care. The findings are: Resident #84 was admitted to the facility with diagnoses including cardio-respiratory conditions, cancer, Benign Prostatic Hypertrophy (BPH), and Parkinson's. A significant change Minimum Data Set (MDS: a resident assessment tool) dated 4/16/2023 documented Resident #84's cognition was intact; they were dependent on staff and required 2 staff assistance with toilet use which included management of ostomy or catheter; and they had an indwelling catheter. A Quarterly MDS dated [DATE] documented Resident #84 required 2-persons assist with extensive assistance for toilet use which included management…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-25 · tag F0810 — isolated
    Provide special eating equipment and utensils for residents who need them and appropriate assistance.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review conducted during the recertification survey, the facility did not ensure that special eating equipment and utensils for residents who need them was provided for 1 of 2 residents (R) # 45 reviewed for adaptive equipment. Specifically, a divided scoop plate and built up bendable (bent to the L) utensil were not provided for Resident #45 as per physician order and therapy evaluation and recommendation. The findings are: Resident #45 had diagnoses including cerebral vascular accident (CVA,stoke), hemiplegia (paralysis of one side of body), altered mental status (AMS), and major depressive disorder. The Annual Minimum Data Set (MDS) assessment dated [DATE] revealed the resident had moderate impairment of cognitive function and required supervision of staff for eating. An Occupational Therapy Progress Report dated 07/08/2023 documented the resident will safely perform self-feeding tasks with contact guard assist (CGA) with use of Adaptive Equipment (AE) as needed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-25 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interviews conducted during the recertification and abbreviated surveys (NY00312542, NY00296734) from 8/21/2023 to 8/25/2023, the facility did not provide a safe, functional, sanitary, and comfortable environment for all residents, staff, and the public. This was evident for two (Resident #42, #69) of 8 residents reviewed for Environment. Specifically, the care equipment for Residents #42 and #69 was not maintained in a sanitary condition. The findings are: During an observation of Resident #42 on 8/21/23 at 10:32 AM and 8/24/2023 at 3:14 PM their wheelchair was noted with heavy soiling and their black seat cushion was ripped and the foam interior was exposed. During an observation of Resident #69 on 8/21/23 at 12:56 PM and 8/24/23 at 3:18 PM, the resident's tube feeding pump control unit was soiled with an accumulation of a yellowish-colored dried substance, and their portable tube feeding pole and the pole base were heavily soiled with dried, yellowish-colored and brownish-colored raised-to-the-touch grime. A focused environmental rounds with the Director…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-25 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview during the Recertification and Abbreviated surveys (NY00296734), conducted from 8/21/2023 to 8/25/2023, the facility did not ensure that care was provided to promote healing of an existing pressure ulcer and prevention of new pressure ulcer for 1 of 4 residents (Resident # 249) reviewed for pressure ulcers. Specifically, Resident #249 had a Stage 2 pressure ulcer on admission and had no treatment in place for 5 days. The findings are: The facility's Policy and Procedure, 'Pressure Injury Prevention and Management' dated 11/2021, documented to assess all residents for the risk of pressure injuries and to have an appropriate interdisciplinary preventative care plan implemented. Resident #249 was admitted to the facility on [DATE] with diagnoses including diabetes, a hip fracture, and coronary artery disease. The Minimum Data Set (MDS, a resident assessment tool) 5-day assessment dated [DATE], documented the resident had severely impaired cognition, and required…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-01-31 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review conducted during a recertification survey, the facility did not ensure that dignity was maintained during a wound care procedure for one resident (Resident#196). The findings are: Resident#196 was admitted to the facility with diagnoses of, but not limited to; Deep Vein Thrombosis, Diabetes Mellitus, and Chronic Kidney Disease. Review of the physician's orders dated 1/6/2020 revealed orders for weekly skin checks, heel booties to be worn at all times, Betadine and dry sterile dressings to both heels daily on every day shift, cleanse coccyx wound with Dakin's solution, apply Santyl ointment to wound base, pack loosely with Calcium Alginate, and cover with foam dressing daily and as needed on the evening shift. A wound observation was conducted on 1/29/2020 at 3:50 PM on the 2nd floor and the following was noted; during the wound care dressing change LPN#1 left the resident with her lower body/wound site and thighs/legs exposed to staff and visitors in the room or at the door while she left the room to obtain supplies. The privacy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-01-31 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review conducted during the recertification survey, it was determined that the facility did not develop a person-centered care plan with measurable goals, time frames and appropriate interventions based on comprehensive assessments for 2 of 3 residents (#35 and #46 ) reviewed for positioning and mobility and for 1 of 5 residents (#89) reviewed for pressure ulcers. Specifically, 1. Resident #35 did not have a care plan with measurable goals and appropriate interventions to address right sided hemiplegia and the use of a physician prescribed right resting hand splint and right lower extremity ankle foot orthotic; 2. Resident #46 did not have a care plan with measurable goals and interventions to address contracture of the right hand; and 3. Resident #89 did not have a care plan with measurable goals and interventions to address dementia and for the same resident there was no care plan to address skin integrity under a soft cast. The findings are: 1. Resident #35 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-01-31 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review conducted during the most recent re-certification survey and an abbreviated survey (#NY00248106), the facility did not ensure that the plan of care for each resident was evaluated when indicated to reflect each resident's current status and/or address the effectiveness of planned interventions. This was evident for 1 of 3 residents (Resident #27) reviewed for activities of daily living and 1 of 4 residents reviewed for nutrition (Resident #46). The findings are: 1. Complaint #NY00248106: Resident #27 was admitted to the facility on [DATE]. The resident's diagnoses and medical conditions include Anxiety Disorder, legal blindness, and Heart failure. The admission Minimum Data Set (MDS, an assessment instrument) dated 5/6/19 showed that the resident had highly impaired vision, no cognitive impairment, was not able to ambulate, required extensive assistance with locomotion, used a walker and a wheelchair, and was receiving rehabilitation services-- occupational…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-01-31 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review conducted during the most recent recertification survey and an abbreviated survey (#NY00248106), the facility did not ensure that 1 of 3 residents (Resident #27) reviewed for activities of daily living was provided appropriate care or services to prevent decline in ambulation. Specifically, after the resident completed rehabilitation services, the interdisciplinary team did not promptly 1) address with the resident the negative impact of not complying with planned interventions to promote ambulation. and 2) offer the resident other treatment options to maintain the resident's ambulation status. The findings are: Complaint: #NY00248106 1. Resident #27 was admitted to the facility on [DATE]. The resident's diagnoses and medical conditions include Anxiety Disorder, Legal Blindness, and Heart Failure. The admission Minimum Data Set (MDS, an assessment instrument) dated 5/6/19 showed that the resident had highly impaired vision, no cognitive impairment, was not able…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-01-31 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review conducted during the most recent recertification survey, it could not be ensured that the facility provided appropriate care to prevent the development of Pressure Ulcers (PUs) or Deep Tissue Injuries (DTIs) to 2 of 3 residents (Residents #89 and #196) reviewed for skin integrity. Specifically, 1) the facility did not ensure that ongoing interventions were established and implemented in accordance with Resident #89's clinical condition and risk factors to prevent the development of DTIs and 2) the facility did not ensure implementation of the use of heel booties at all times for Resident #196 to promote healing of DTIs and the prevention of wounds. The findings are: 1. Resident #89 was admitted to the facility on [DATE] with diagnoses including right foot second metatarsal fracture, Peripheral Vascular Disease (PVD), Dementia and a history of Cerebrovascular Accident (CVA). The admission Minimum Data Set (MDS, an assessment tool) dated 12/31/2019 indicated that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-01-31 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview conducted during the most recent recertification survey, the facility did not ensure that residents were provided the appropriate treatment and services to improve and/or prevent a further decline in range of motion (ROM). Specifically, 1) a resident did not have a right resting hand splint, and right lower extremity AFO applied as per the Physician's order; and 2) a resident with a right hand contracture was not provided a right resting hand splint as per occupational therapy recommendation. This was evident for 2 of 3 residents ( Residents #35 and #46) reviewed for positioning and limited mobility. The findings are: 1. Resident #35 was admitted with diagnoses and medical conditions including but not limited to Hypertension, Hemiplegia of the right dominant side, and muscle weakness. The 10/29/19 admission Minimum Data Set (MDS: an assessment tool) revealed resident #35 had severe cognitive impairment, impairment on one upper extremity, and bilateral lower…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-01-31 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review conducted during the most recent recertification survey and an abbreviated survey (#NY00248106), the facility did not ensure that 1 of 3 residents (Resident #27) reviewed for bowel and bladder incontinence was provided appropriate care or services to address a decline in bowel continence and to address occasional bladder incontinence. The findings are: Resident #27 was admitted to the facility on [DATE]. The resident's diagnoses and medical conditions include Anxiety Disorder, Heart Failure and legal blindness. The admission Minimum Data Set (MDS, an assessment instrument) dated 5/6/19 showed that the resident had highly impaired vision, no cognitive impairment, used a walker and a wheelchair, required extensive assistance with toileting, was occasionally incontinent of bladder and bowel. This plan also noted that the resident was on a toileting program to address bladder incontinence, which did not result in decreased wetness and was on a toileting program to address bowel…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-01-31 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review conducted during the most recent recertification survey, the facility did not ensure that 1 resident (Resident #81) reviewed for respiratory care was provided appropriate care to maintain adequate respiratory functioning. Specifically, the physician did not specify parameters for the administration of oxygen with an order for it to be administered to up to 3 liters. Additional, the resident was routinely being administered oxygen with no routine monitoring of the resident's oxygen saturation levels. The findings are: Resident #81 had diagnoses include Anxiety Disorder, Chronic Obstructive Pulmonary Disease and Cerebrovascular Accident. The physician's current January 2020 orders included an order for the use of a BIPAP machine ( a type of breathing apparatus, delivering pressurized air through a facial or nasal mask to one's airways) at hours of sleep and as needed and for oxygen to be increased up to 3 liters. No parameters were indicated for use of the machine as needed and when oxygen should be increased to 3 liters. Also, the order did not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-01-31 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review conducted during the most recent recertification survey, the facility did not ensure that 1 resident reviewed for dialysis (#33) was provided the necessary care related to dialysis in accordance with professional standards of practice. Specifically, the resident's plan of care did not address the assessment of the resident before and after receiving dialysis and the nursing staff did not consistently conduct pre and post dialysis assessments of the resident. The findings are: Resident #33's diagnoses include Diabetes Mellitus, Chronic Obstructive Pulmonary Disease, and Schizophrenia. The annual Minimum Data Set (MDS, an assessment instrument) dated 1/25/19 and the most recent quarterly MDS dated [DATE] revealed that the resident was receiving dialysis. According to the physician's orders, the resident was to be dialyzed three days weekly, Mondays, Wednesdays and Fridays. The dialysis care plan dated 6/4/19 included: checking thrill and bruit, checking for bleeding, use of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-01-31 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review conducted during the most recent recertification survey, the facility did not ensure that the care provided for 2 of 3 residents (Residents #31 and #35) reviewed for position and mobility was accurately documented in the residents' medical record. Specifically, 1) the certified nursing assistant (CNA) inaccurately documented a resident that remained in bed (Resident #31) was transferred with extensive assist of 2 staff support; and 2) the nurse inaccurately documented a resident (Resident #35) who was not wearing physician prescribed positioning devices was wearing a right hand resting splint and an ankle foot orthotic (AFO). The findings are: 1. Resident #31 was admitted with diagnoses including Cardiovascular Accident, Chronic Obstructive Pulmonary Disease and Anemia. The 11/19/19 Quarterly MDS (Minimum Data Set: an assessment tool) revealed resident #31 had mild cognitive impairment and was dependent on staff for transfers. The January 2020 CNA Task form revealed Resident #31 was transferred on 1/24/20 and 1/27/20 with extensive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-01-31 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review conducted during the recertification survey, the facility did not ensure that nursing staff followed proper hand hygiene to prevent cross contamination and the spread of infection for 2 of 3 residents (Residents #194 and #196) reviewed for pressure ulcers (PU). The findings are: 1. Resident #194 was admitted on [DATE] with diagnoses and conditions not limited to Fracture of Tibia and Hypertension. According to the 1/20/2020 wound care plan, the resident had a right heel Deep Tissue Injury (DTI) related to immobility. Goals included, but were not limited to: the resident would have intact skin by the next review. Interventions included to administer medication and treatment as ordered and monitor for effectiveness. The physician's orders dated 1/17/2020 included orders for Skin Prep to right heel blister every shift, cleanse right knee surgical site with Normal Saline, apply non-stick gauze, secure with kling wrap, and wrap with ACE bandage. A wound observation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2020-01-31 · tag F0625 — pattern
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review conducted during the most recent recertification survey, the facility did not ensure that written notice regarding the facility's bed-hold policy was provided to residents and their designated representatives. This was evident for 3 of 3 residents reviewed for hospitalization. (Resident #5, #81 and #195). The findings are: 1. Resident #5 is a [AGE] year-old whose diagnoses include Cancer of the lungs, Dementia and Diabetes Mellitus. According to a nurses' note, the resident was hospitalized on [DATE] due to hyperkalemia (elevated blood potassium) and on 12/26/19 due to coffee ground emesis. There was no documented evidence that the resident and/or the resident's designated representative were given written notice on the facility's bed-hold policy. 2. Resident #81 is a [AGE] year-old whose diagnoses include Anxiety Disorder, Depression and Cerebrovascular Accident. A nurses note showed that on 12/26/19 the resident had recurrent emesis and the physician gave an order for the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to PERSONAL HEALTHCARE MANAGEMENT — 21 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.9-1.9 vs chain
Health inspection 1 of 52.9-1.9 vs chain
Staffing 2 of 53.3-1.3 vs chain
Quality measures 2 of 53.0-1.0 vs chain
The other 20 homes this chain runs (chain average 2.9★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
BARTH, ALEXANDERIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST20%since 11/20/2012
WALDEN, YEHUDAHIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL20%since 11/20/2012
ZAGELBAUM, EPHRAIMIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; W-2 MANAGING EMPLOYEE; OPERATIONAL/MANAGERIAL CONTROL40%since 11/20/2012
ZALGELBAUM, PINCUSIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST10%since 11/20/2012
M&T BANKOrganization5% OR GREATER MORTGAGE INTERESTsince 02/01/2013
SHNEIDER, ALECIndividualW-2 MANAGING EMPLOYEEsince 01/01/2024
OSTROVITSKY, ISRAELIndividualOPERATIONAL/MANAGERIAL CONTROLsince 07/26/2024

CMS files one row per role, so the 10 rows in the source record cover these 7 parties — each is shown once here with every role it holds. Nothing is omitted.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$15.1M
Net patient revenuemost recent cost report
+15.2%
Operating marginrevenue minus expenses
$1.6M
Related-party expense13% of expenses
Who pays — share of resident-days
Medicaid 70%Medicare 17%Other / private 13%

About 70% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.6M paid to related parties — landlords or management companies under common ownership — equal to about 13% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$386per resident / day
operating cost
$11,721per month
≈ monthly operating cost
$454per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in NY

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the New York Medicaid page.

Typical monthly cost in New York
$15,528/mo
Nursing home (semi-private)
$16,729/mo
Nursing home (private)
$7,110/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 335526. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-07-03, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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