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Westmoreland Place

230 Cherry St, Chillicothe, OH 45601 · For profit - Limited Liability company · 139 certified beds · (740) 773-6470 Medicare & Medicaid certified

Call the home — (740) 773-6470 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citations — no harm found (F0604, F0609) — most recent Jul 2026Resident-funds citations (F0565, F0567, F0569)
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • no federal fines or payment denials on record
Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has citations for mishandling residents’ money or property (F0565, F0567, F0569)
  • a high number of inspection citations overall (64) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Urgent care / clinic
100 N Walnut St · (740) 779-8268 · Call to confirm hours
Pharmacy
215 Eastern Ave · (740) 772-5180 · Call to confirm hours
Grocery
87 S Paint St · (740) 779-6724 · Call to confirm hours
Park
19 Enderlin Cir · (740) 772-5626 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased4.0%5.3%15.4%better than state — see note marked double-dagger below the table
Long-stay residents who lose too much weight5.1%6.2%5.4%typical
Long-stay residents with a catheter left in their bladder0.3%0.2%0.9%worse than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.6%0.4%2.0%worse than state — see note marked double-dagger below the table
Long-stay residents with depressive symptoms23.0%30.1%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury2.9%3.2%3.3%better
Long-stay residents whose ability to walk worsened3.4%6.1%16.1%better than state — see note marked double-dagger below the table
Long-stay residents on antianxiety or hypnotic medication26.1%25.5%18.9%worse
Long-stay residents given the seasonal flu vaccine87.2%94.5%95.3%typical
Long-stay residents with pressure ulcers1.8%3.4%4.7%better
Long-stay residents with worsening bladder/bowel control19.9%21.4%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table43.5%8.8%17.1%worse
Short-stay residents who newly got an antipsychotic medication2.4%1.2%1.4%worse
Short-stay residents given the seasonal flu vaccine62.0%75.6%79.4%worse
Long-stay hospitalizations per 1,000 resident days2.391.731.67worse
Long-stay outpatient ER visits per 1,000 resident days1.291.801.80better

‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

50.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 27 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

50.2%U.S. median 51.5%
Got home and stayed home
11.1%U.S. median 10.7%
Went back to hospital
0.22U.S. median 0.30
Therapy hours / resident / day
0.11hours / resident / day
Physical therapy
0.10hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.22 therapist hours per resident per day in 2025Q4 — more than 28% of the 13,714 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 10% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 14% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF50.2%CMS range 35.3–63.551.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.1%CMS range 8.0–17.110.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.—
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.—
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.—
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identifiednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.—
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.—
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.—
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF staynot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.—
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsenednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.—
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.7%CMS range 4.1–13.67.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.141.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.35
RN hours/ resident / day
1.08
LPN hours/ resident / day
1.75
Aide hours/ resident / day
3.17
Total nurse hours/ resident / day
0.25
RN hoursweekends
55.2%
Total nursing turnover
66.7%
RN turnover

How full it usually is: this home is certified for 139 beds and averages 86.5 residents a day — about 62% occupied, or roughly 52 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.17 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.35 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.75 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.98 hrs/resident/day on weekends vs 3.43 on weekdays — 13% thinner on weekends. RN hours go from 0.44 to 0.31 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 55% is about the same as the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

23 ↓
deficiencies at the latest standard inspection (2026-07-20)
24
at the previous standard inspection (2025-01-30)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

64 citations, most serious first. The 10 most serious are shown; the remaining 54 are one tap away and print in full.

  • Potential for harm · F2026-07-20 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on facility staffing schedules and staff interview, this facility failed to ensure the facility had Registered Nurse (RN) coverage for eight consecutive hours for four days out of the last two months. This had the potential to affect all 84 residents currently residing at this facility. Findings include:Review of the daily staffing posted numbers revealed on 05/10/2026, 05/17/2026, 06/27/2026, and 06/28/2026 the facility did not have a Registered Nurse scheduled for the day shift or night shift. Interview 07/20/2026 at 12:55 P.M. with the Director of Nursing (DON) confirmed the facility did not have the required RN coverage on 05/10/2026, 05/17/2026, and 06/27/2026, and 06/28/2026 as required. The DON confirmed the facility did use staffing agencies for fill open shifts including for RN coverage, but a staffing agency had not been used for the above dates.

    Nursing and Physician Services Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Fcited before2026-07-20 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and facility policy review, the facility failed to ensure food was stored appropriately. This had the potential to affect all residents. The facility census was 84.Findings include: Observation and interview on 07/13/2026 at 8:54 A.M. to 9:30 A.M. with the Dietary Manager (DM) #301 in the kitchen reveaeld all the floors throughout the entire kitchen area were dirty, the freezer had a half of box of cookies opened and undated on the shelf and there was one bag of chicken opened and undated on the shelf. Observation of the refrigerator revealed 13 rotten cucumbers on a tray uncovered and ready for use. The DM #301 confirmed the freezer had a half a box of cookies opened and undated on the shelf and one bag of chicken opened and undated on the shelf. The DM #301 confirmed the refrigerator had 13 rotten cucumbers on a tray uncovered and ready for use. The DM #301 further confirmed the floors are dirty in the entire kitchen area. Review of the policy titled, Food Receiving and Storage, dated 11/2022, revealed foods shall be received and stored in a manner…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Fcited before2026-07-20 · tag F0925 — failed to control pests — widespread
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and policy review, the facility failed to ensure the kitchen was free from flies. This had the potential to affect all residents. The facility census was 84.Findings include:Observation and interview on 07/13/2026 at 8:54 A.M. to 9:30 A.M. with the Dietary Manager (DM) #301 revealed there were many flies in the kitchen and the air conditioning unit in the kitchen is in the window with a small opening to the outside. The DM #301 confirmed many flies throughout the entire kitchen area, including storage and preparation areas.Interview on 07/14/26 at 10:54 A.M. with Dietician #412 stated flies are bad, observed multiple flies on the preparation table area during tray preparation for residents meal.Interview on 07/14/26 at 11:05 A.M. with [NAME] #200 while preparing a tray the [NAME] #200 swatted a fly away and stated the flies are a problem in the kitchen.Interview on 07/14/26 at 11:53 A.M. with the Dietician #412 stated the flies in the kitchen are an infestation.Interview on 07/15/26 at 8:46 A.M. with the Maintenance Director (MD) #226 revealed they…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · F2026-07-20 · tag F0947 — failed to train nurse aides adequately — widespread
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and staff record review, the facility failed to ensure the required annual training was completed for three Certified Nurse Aides (CNA) (#242, #221, #413). Further, the facility failed to ensure the additional training for the care of the cognitively impaired was completed for three CNA's (#239, #414, #277). This had the potential to affect all residents. The facility census was 84.Findings include:Review of the staff record for CNA #242 revealed a hire date of 01/30/13 and no documentation of the annual training for CNA #242 was completed. Review of the staff record for CNA #221 revealed a hire date of 05/24/24 and no documentation of the annual training for CNA #241 was completed. Review of the staff record for CNA #413 revealed a hire date of 08/25/23 and no documentation of the annual training for CNA #413 was completed. Review of the staff record for CNA #239 revealed a hire date of 10/31/25 and no documentation of the training for the care of the cognitively impaired for CNA #239 was completed. Review of the staff record for CNA #414 revealed a hire date of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · E2026-07-20 · tag F0565 — failed to support the resident council — pattern
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the resident council meeting minutes, residents interviews, staff interviews and review of the facility policy, the facility failed to ensure resident and family concerns were addressed in a timely manner. This affected 10 Resident (#7, #9, #20, #25, #32, #43, #45, #68, #69, and #82). Facility census was 84. Findings include: Review of the Resident council meeting minutes dated 07/24/25 revealed concerns that a resident room was not cleaned except when one specific housekeeping staff person was on the scheduled response with a plan to educate the staff to remind the resident when their room is being cleaned to step out. The residents reported they were not getting enough snacks in the evening and also revealed aides were only giving snacks to certain residents and not everyone with the response to add more snacks to the cart and talk to the dietary manager about snack issues. They voiced concern of staff being on their phones when in the hallway with a plan to educate staff on the cell phone…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Ecited before2026-07-20 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interview, the facility failed to ensure a homelike environment for four residents (#13, #35, #47, and #81) of six reviewed for environment. Facility census was 84. Findings include : 1. Interview and observation on 07/09/26 at 10:18 A.M. with Housekeeping Supervisor #266 confirmed the air conditioner (ac) window unit for Resident #35 had holes to the outside surrounding the unit and were not secured except with duct tape. She also confirmed their was a board covering the rest of the window that was also duct taped to the window sill. She confirmed it was not homelike to have a board and window ac unit duct taped to the wall. Observation on 07/09/26 at 10:22 A.M. revealed Resident #81 was sleeping in her room. Her window unit was secured with a board and duct tape. Observation on 07/09/26 at 10:27 A.M. revealed Resident #47's window ac unit was held in with duct tape. Interview and observation 07/09/26 at 12:05 P.M. with Maintenance Director #226 confirmed the facility had window ac…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Ecited before2026-07-20 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and record reviews, the facility failed to ensure care conferences were completed quarterly for Resident #11. This affected one of one resident investigated for care conferences. The facility identified 32 other residents that had not had a care conference completed in the second quarter of 2026 (Residents #2, #6, #7, #9, #12, #13, #14, #16, #17, #18, #19, #20, #21, #22, #24, #25, #27, #28, #29, #30, #31, #32, #33, #34, #36, #37, #38, #39, #40, #41, #44, and #98). The facility census was 84.Review of Resident #11's medical record revealed the resident was admitted [DATE] with intact cognition and had diagnoses that included fibromyalgia, chronic respiratory failure, and atherosclerotic heart disease. Review of Resident #11's most recent care conference notes revealed a care conference was held on 10/13/25 and 01/16/26. Care conference notes for both conferences revealed the resident was not in attendance at the care conference.Review of care conference list received from Administrator…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · E2026-07-20 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, and record review, the facility failed to ensure medications were stored appropriately and that medication carts were free from expired medications. This affected the following 49 residents receiving medications from the three medication carts observed: Residents #3, #4, #6, #7, #8, #10, #11, #12, #14, #16, #19, #23, #25, #28, #29, #30, #31, #32, #33, #35, #37, #38, #39, #40, #41, #44, #45, #48, #50, #54, #55, #57, #59, #60, #61, #62, #63, #64, #67, #68, #69, #70, #71, #72, #75, #84, #85, #88, and #97. Facility also failed to ensure prescription medication was not left at the bedside for Resident #50. This had the potential to affect seven residents (#3, #24, #35, #37, #47, #84, and #88) who the facility identified as cognitively impaired and mobile. Facility census was 84. Findings include: 1.Observation on 07/15/26 at 7:39 A.M. of the first-floor medication cart serving residents in rooms 103 to 112 revealed the following: one unidentified small white round pill laying…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · D2026-07-20 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and record review, the facility failed to complete an advance directive form in a timely manner for Resident #11. This affected one of one resident investigated for advanced directives. The facility census was 84.Findings include: Review of Resident #11's medical record revealed the resident was admitted [DATE] with intact cognition and had diagnoses that included fibromyalgia, chronic respiratory failure, and atherosclerotic heart disease. Review of Resident #11's physicians orders revealed the following active order revised on 01/12/26: Advanced directive Do not Resuscitate Comfort Care Assist (DNRCCA). Review of Resident #11's most recent care plan revealed the following focus area: Resident's code status is DNRCCA initiated 10/16/25. Review of Resident #11's DNR order form revealed the following sections completed: resident information, required signature of physician, Advanced Practice Registered Nurse (APRN) or Physician Assistant (PA), and name of supervising physician or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Dcited before2026-07-20 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and interview, the facility failed to ensure the resident representative was notified of a fall. This affected one resident (#93) of three residents reviewed for accidents. The facility census was 84.Findings include:Review of the medical record revealed Resident #93 was admitted to the facility on [DATE] and discharged on 01/30/26. Diagnoses included altered mental status, repeated falls, chronic obstructive pulmonary disease, and dementia.Review of the most recent Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #93 had moderately impaired cognition, and substantial assistance with toileting and bathing.Review of the progress note for Resident #93 dated 01/23/2026 at 2:10 P.M. revealed the nurse walked down hallway and patient was crouched down towards the floor, nurse went into patient's room and assisted patient to one knee. Patient was exhibiting agitation and confusion, nurse got other nurse to come assist in transferring patient back into bed. Patient was placed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has plan of correction
Show the remaining 54 citations
  • Potential for harm · D2026-07-20 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and policy review, the facility failed to ensure a resident was free from physical restraints. This affected one resident (#94) of three residents reviewed for restraints. The facility census was 84.Findings include:Review of the medical record revealed Resident #94 was admitted to the facility on [DATE] and discharged on 06/05/26. Diagnoses included alzheimer's disease with late onset, mood disorder, disorientation, and unspecified dementia.Review of the most recent Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #94 had severely impaired cognition, and required substantial assistance with bathing and toileting the assessment coded bed rails and alrams were utilized in the care of Resident #94.Review of the provider orders and care plan for Resident #94 revealed no orders or interventions for side rails.Interview on 07/15/26 at 8:09 A.M. with Certified Nursing Assistant (CNA) #242 revealed side rails were used for Resident #94 on a daily basis. Interview…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · D2026-07-20 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review and policy review, the facility failed to report an allegation of resident to resident abuse to the state agency. This affected one resident (#56) of three residents reviewed for abuse. The facility census was 84.Findings include:Review of the medical record revealed Resident #56 was admitted to the facility on [DATE]. Diagnoses included spinal stenosis, psychotic disorder with delusions, visual hallucinations, and paroxysmal atrial fibrillation. Review of the most recent Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #56 was cognitively intact, and required partial assistance with toileting and bathing. Review of the progress notes for Resident #56 dated 1/7/2026 at 9:05 P.M. revealed this resident was in room and scooted bedside commode next to closet door picked her shoe up and was banging on the closet door with her shoe, when asked what was wrong the resident stated that her roommate has tried to kill her all day and hit and kicked her in the ribs…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · D2026-07-20 · tag F0627 — isolated
    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review and policy review, the facility failed to ensure discharge planning was in place. This affected one resident (#56) of three residents reviewed for discharge. The facility census was 84.Findings include:Review of the medical record revealed Resident #56 was admitted to the facility on [DATE]. Diagnoses included spinal stenosis, psychotic disorder with delusions, visual hallucinations, and paroxysmal atrial fibrillation. Review of the most recent Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #56 was cognitively intact, and required partial assistance with toileting and bathing. Review of the Care Conference dated 04/07/26 for Resident #56 revealed the resident was short term with plans for discharge to an Assisted Living.Interview on 07/13/2026 at 2:15 PM with Resident #56 revealed Resident #56 could not recall the last care conference but wants to discharge and the social worker is not assisting with discharge plans. Interview on 07/15/26 at 12:59 P.M. with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · D2026-07-20 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, staff interview and facility policy review, this facility failed to notify the ombudsman of resident discharge. This affected two residents (#2 and #92) of the three residents reviewed for discharge process. The facility census was 84. Findings include: 1.Review of the medical record for Resident #2 revealed an admission date of 04/03/2026 and a discharge date of 04/22/2026. Diagnosis included generalized anxiety, Thoracic (T) T11-T12 wedge compression fracture, and major depressive disorder. Review of nursing progress notes dated 04/15/2026 revealed Resident #2 was admitted to a local hospital and was set to discharge to another skilled nursing facility to be closer to family. Interview on 07/16/2026 at 10:39 A.M. with the Administrator confirmed the Ombudsman had not been notified of Resident #2's discharge from the facility as required. 2.Review of the medical record for Resident #92 revealed an admission date of 04/30/2026 and a discharge date of 05/04/2026. Diagnosis included dementia, emphysema, and atrial fibrillation. Review of a nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Dcited before2026-07-20 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interview, review of residents Pre-admission Screening and Resident Review (PASARR) assessment and facility policy review, this facility failed to ensure the appropriate, State-designated authority was notified of an individuals newly identified or diagnosed intellectual disability or mental disorder. This affected two residents (#4 and #7) of the three residents reviewed for appropriate PASARR assessments. The facility census was 84. Findings include: Review of Resident #4's medical record revealed the resident was admitted [DATE] and had diagnoses that included generalized anxiety disorder, depression, and bipolar disorder. Review of physician's orders revealed the following active orders: Mirtazapine (antidepressant) Oral Tablet 7.5 MG with a start date of 01/30/26 and Duloxetine HCL(antidepressant) Oral Capsule Delayed Release Sprinkle 30 MG with a start date of 01/31/26. Review of Resident #4's Preadmission Screening and Resident Review Identification Screen (PASRR)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Dcited before2026-07-20 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interview, and review of the medical record, the facility failed to ensure a care plan was in place for wandering for two residents (#35 and #47) and a care plan for toenail was in place for one resident (#81). This affected three Resident (#35, #47 and #81) of 24 reviewed for the initial sample. Facility census was 84.Findings include:1. Review of the medical record for Resident #47 revealed an admission date of 06/20/26. Diagnoses included unspecified dementia with severe behaviors, diabetes, failure to thrive, and kidney disease.Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #47 was cognitively impaired, with a BIMS of 4. Resident was also noted to be dependent with transfers and mobility and used a manual wheelchair.Review of the physician order dated 06/20/26 to 07/04/26 revealed an order for the resident to reside on the secure unit.Review of the dementia assessment dated [DATE] revealed resident was disoriented to time and place with her immediate…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Dcited before2026-07-20 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and policy review, the facility failed to ensure one resident (#3), of nine residents the facility identified as needing maximal assistance with eating, receive assistance with eating. Further, the facility failed to ensure toenail care was provided for one resident, (#81) of three residents reviewed for Activities of Daily Living (ADL). The facility census was 84. Findings include: Review of the medical record revealed Resident #3 was admitted to the facility on [DATE]. Diagnoses included cerebral infarction, dysphagia, dementia, chronic obstructive pulmonary disease, and cognitive communication deficit. Review of the most recent Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #3 had moderately impaired cognition, and required substantial assistance with toileting and bathing. Review of the provider orders for Resident #3 dated 02/18/26 revealed feeding restrictions, resident needs max assist feeding with each meal for nutrition. Review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Dcited before2026-07-20 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interview, review of the medical record, and review of the facility policy, facility failed to ensure timely communication and care for a resident receiving hospice services. This affected one resident (#35) of one reviewed for hospice services. Facility census was 84.Findings include:Review of the medical record for Resident #35 revealed an admission date of 06/09/25. Diagnoses included polyneuropathy, respiratory failure, hypoxia, Alzheimer's, dementia with behaviors, atrial fibrillation and heart disease.Review of the care plan dated 02/20/26 revealed resident was at risk of developing clinically unavoidable declines secondary to having a terminal prognosis of Alzheimer's disease for which the resident received hospice services. The interventions included follow the hospice plan of care and notify hospice for any changes in condition or significant declines and work cooperatively with the hospice team.Review of the Physician order dated 06/05/26 revealed an order a right arm and hand…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Dcited before2026-07-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interview, and review of the medical record, the facility failed to ensure residents were properly assessed and interventions were put in place when residents were moved from the secured memory care unit to an unsecured unit. This affected three Resident (#35, #47 and #81) of three reviewed for elopement risk. Facility census was 84.Findings include1. Review of the medical record for Resident #47 revealed an admission date of 06/20/26. Diagnoses included unspecified dementia with severe behaviors, diabetes, failure to thrive, and kidney disease.Review of the Physician order dated 06/20/26 to 07/04/26 revealed an order for the resident to reside on the secure unit.Review of the dementia assessment dated [DATE] revealed resident was disoriented to time and place with her immediate memory intact. The resident was unable to recall most events, receptiveness and had great resistance to care giving.Review of facility progress notes for Resident #47 from 06/24/26 through 07/10/26 reveaeld a note…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · D2026-07-20 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, and record review, the facility failed to ensure a medication error rate of less than five percent. This affected two of six residents observed for medication administration (Resident #62 and #72). The facility census was 84.Findings include:Observation of medication pass at the facility on 07/15/26 and 07/16/26 reveaeld 30 opportunities were observed with two errors being made by facility staff. The total medication error rate was 6.67 %.1.Review of Resident #62's medical record revealed the resident was admitted on [DATE] and had diagnoses that included chronic obstructive pulmonary disease (COPD), chronic diastolic heart failure, and acute kidney failure. Review of the medical record revealed intact cognition. Observation on 07/16/26 at 8:09 A.M with Registered Nurse (RN) #408 revealed the nurse preparing Resident #62's Fluticasone Salmeterol Aerosol Inhalation (corticosteroid )Inhaler for administration. Observation revealed RN #408 hand the inhaler to Resident #62.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · D2026-07-20 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, and record review, the facility failed to ensure Resident #72 was free from significant medication errors. This affected one of six residents observed for medication administration. The facility census was 84.Findings include:Review of Resident #72's medical record revealed the resident was admitted [DATE] and had diagnoses that included Type II Diabetes Mellitus, respiratory failure, and chronic kidney disease. Review of the medical record revealed intact cognition.Observation on 07/15/26 at 7:32 A.M. with Licensed Practical Nurse (LPN) #203 revealed the LPN put one 20 mg Omeprazole (proton pump inhibitor) Oral Capsule Delayed Release in a medicine cup with multiple other prescribed pills for Resident #72. The LPN preceded to crush all medications together and put the crushed mixture into a small cup of applesauce. The LPN then administered all crushed medications to resident. Interview with LPN #203 at time of medication administration confirmed that delayed release…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · D2026-07-20 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and record review, the facility failed to ensure routine dental services were provided for Resident #11. This affected one of two residents investigated for dental concerns. The facility census was 84.Findings include: Review of Resident #11's medical record revealed the resident was admitted [DATE] with intact cognition and had diagnoses that included fibromyalgia, chronic respiratory failure, obstructive sleep apnea, and atherosclerotic heart disease. Review of Resident #11's physician's orders revealed the following active order with a start date of 01/10/26: Audiologist, Podiatrist, Dentist, Optometrist, Psychiatrist may consult and treat PRN. Review of Resident #11's progress notes revealed the following progress note dated 12/10/25 at 6:32 P.M. social worker (SW) made aware that resident needs dentist appointment. Further review of progress notes from 12/10/25 to 07/16/26 revealed no mention of a dentist's appointment being scheduled for or attended by Resident #11. Review of all…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · D2026-07-20 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interviews, and review of the facility policy, the facility failed to ensure the residents' medical record was maintained in an accurate manner. This affected one residents (#69) of 24 Resident records reviewed in the initial pool. Facility census was 84.Findings include:Review of the medical record for Resident #69 revealed an admission date of 05/11/26. Diagnoses included cervical disc disorder, diabetes, kidney disease, spinal stenosis, and heart failure.Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #69 was cognitively impaired, with a BIMS of 00. Resident was also noted resident required supervision/touching assistance for mobility and transfers.Review of the fall investigation dated 05/30/26 revealed the fall occurred at 3:45 A.M. when resident fell in the bathroom. He suffered bruise to his scalp and the physician was notified on 05/30/26 at 4:32 A.M.Review of the neurological checks completed stated that they began 05/30/26 at 3:40 A.M.Review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Fcited before2025-01-30 · tag F0803 — failed to meet residents' dietary needs — widespread
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observations, staff interview and record review, the facility failed to maintain the substitution log. This had potential to affect all facility residents. Facility census was 94. Findings include Review of the menu revealed chilled pears were to be served for the lunch meal on 01/29/25. Interview on 01/29/25 at 11:31 A.M. with Kitchen staff #287 revealed they ran out of pears so they switched to pineapple for regular texture and applesauce of puree texture for the lunch meal. Interview on 01/29/25 at 11:35 A.M. with Kitchen Manager (KM) #286 revealed the substitution logs should be completed at the beginning of the day or prior to the meal service. Through surveyor interventions KM #286 and Dietician #327 were informed and revealed they were both unaware of the switch in food products. Review of the substitution log revealed no entries were made related to a change for the lunch meal on 01/29/25.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-01-30 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interviews and record review, the facility failed to maintain a safe and sanitary food storage, ensure food holding temperatures were maintained in a safe range and ensure kitchen staff was trained on proper use of the dishwasher. This had potential to affect all facility residents. Facility census was 94. Findings include 1. Observation and interview 01/27/25 at 10:45 A.M. with Kitchen Manager (KM) #286 revealed in the freezers were crumble (for pies) dated 06/28/24 to 09/28/24. KM revealed 09/28/24 was likely the use by date. Two bags of black olives were dated 12/2024 to an unknown date due to smudging. They appeared to be frostbitten and KM acknowledged they should be thrown out due to finding them frostbitten. In the refrigerator a large bag of ham was undated, five fruit cups were expired from 01/25/25 and a gallon of milk was expired 01/23/25, blueberries had a use by date of 01/24/25, salad dressing had a date of 09/2024, [NAME] sauce had a date of 05/2022. Broccoli leftovers…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-01-30 · tag F0567 — failed to protect residents' money held by the home — pattern
    Honor the resident's right to manage his or her financial affairs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on resident interview, staff interview, and policy review, the facility failed to ensure residents had ready and reasonable access to their personal funds handled by the facility in the evening and on weekends. This could affect 50 of 50 residents whose funds were handled by the facility (Residents #73, #32, #3, #55, #48, #90, #51, #9, #78, #65, #24, #85, #76, #23, #72, #70, #347, #10, #19, #12, #5, #7, #61, #86, #2, #50, #62, #54, #64, #63, #82, #44, #15, #38, #13, #36, #69, #81, #49, #14, #52, #8, #28, #21, #11, #147, #71, #68, #31, and #17). The facility census was 94. Findings include: Interview with Resident #70 on 01/27/25 at 4:49 P.M. revealed he had no access to his money handled by the facility on weekends. He stated he would like to be able to access some of his personal funds on the weekend. Interview with Business Office Manager #266 on 01/30/25 at 9:35 A.M. revealed resident funds handled by the facility are available from her from 9:00 A.M. to 4:00 P.M. Monday through Friday. She further stated funds are available to residents at the 2 East nurses station on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-30 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff and resident interviews and record review, the facility failed to ensure comfortable water temperatures. This affected 31 Residents (#2, #4, #10, #11, #13, #14, #17, #19, #21, #23, #32, #33, #44, #46, #51, #54, #55 #59, #64, #67, #78, #79, #80, #82, #86, #87, #88, #90, #91, #92, and #146.) Facility census was 94. Findings include 1. Review of the medical record for Resident #19 revealed an admission date of 08/20/24. Diagnoses included dementia, fibromyalgia, cerebral attack, altered mental status, spinal stenosis, diabetes, and emphysema. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #19 was cognitively intact. Observation and interview on 01/27/25 at 12:08 P.M. with Resident #19 revealed her private bathroom sink had no warm water. She revealed the water was freezing cold and had been cold since she moved into her room several months ago. During resident interview water was left running and was confirmed to be cold to touch with no warm or hot water…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-30 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, interview, and facility policy review, the facility failed to ensure residents were treated in a dignified manner related to an indwelling urinary catheter collection bag. This affected one (Resident #89) of one resident reviewed for indwelling urinary catheter usage. The census was 94. Findings Include: Review of the medical record for Resident #89 revealed an initial admission date of 07/25/24 with the latest readmission of 01/11/25 with the diagnoses including but not limited to cerebral infarction, intervertebral disc degeneration of lumbosacral region, visual loss, acute kidney failure, encephalopathy, slow transit constipation, subdural hemorrhage, history of traumatic brain injury, dementia, anemia, osteoarthritis, obstructive and reflux uropathy, hypertension, hydronephrosis, anxiety disorder, hearing loss, chronic pain, hyperlipidemia, malignant neoplasm of overlapping sites of right female breast. Review of the admit complete admission review dated 07/25/24 revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-30 · tag F0569 — isolated
    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of personal fund records and staff interview, the facility failed to notify a resident/responsible party when the amount in the resident's account reached $200 less than the resource limit for one person and that, if the amount in the account reached the resource limit for one person, the resident may lose eligibility for Medicaid or Social Security. This affected one (Resident #2) of 50 residents whose funds were handled by the facility. The facility census was 94. Findings include: Review of the facilities record revealed Resident #2's personal funds were handled by the facility. Review of a quarterly statement of Resident #2's account revealed on 09/30/24 the balance was $1778.78. The balance had not been at or above $1800.00 between 07/01/24 and 9/30/24. (The resident was on Medicaid). Interview with Business Officer Manager #266 on 01/30/25 at 10:15 A.M. revealed that she had sent a notification letter to the resident's responsible party 09/30/24 indicating the balance was $1778.78 and that the facility shall provide written notice when the balance is within…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-30 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and facility policy review, the facility failed to ensure one resident's physician was notified of blood sugars outside of the physician ordered parameters. This affected one (Resident #70) of five residents reviewed for unnecessary medications. The census was 94. Findings Include: Review of the medical record for Resident #70 revealed an initial admission date of 02/07/24 with the latest readmission of 08/28/24 with the diagnoses including but not limited to Rhabdomyolysis, diabetes mellitus, chronic obstructive pulmonary disease (COPD), benign prostatic hyperplasia, hyperlipidemia, pain, dementia, peripheral vascular disease, intellectual disabilities, major depressive disorder, nicotine dependence, legal blindness, schizoaffective disorder, hypertension, acquired absence of left foot, insomnia, major depressive disorder and anxiety disorder. Review of the resident's quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed the resident had no cognitive deficit. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-30 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, staff interview, and policy review, the facility failed to maintain personal privacy for a resident during a dressing change. This affected one (Resident #74) of two residents reviewed for wounds. The facility census was 94. Findings include: Record review of Resident #74 revealed an admission date of 12/18/24 with pertinent diagnoses of: sepsis due to streptococcus, type two diabetes mellitus, chronic respiratory failure with hypoxia, encephalopathy, moderate intellectual disabilities, hypertension, heart failure, morbid obesity due to excess calories, type two diabetes mellitus with diabetic neuropathy, acute respiratory failure with hypoxia, benign prostatic hyperplasia, hyperlipidemia, venous insufficiency chronic peripheral, lymphedema, type two diabetes mellitus with foot ulcer, cardiomyopathy, iron deficiency anemia, solitary pulmonary nodule, and unspecified hydronephrosis. Review of the 12/23/24 admission Minimum Data Set (MDS) revealed the resident is moderately cognitively impaired and uses a walker and wheelchair to aid in mobility.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-30 · tag F0636 — isolated
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to ensure one resident's (#89) comprehensive assessment was accurate. This affected one resident (#89) of one resident reviewed for dental .The facility census was 94. Findings Include: 1. Review of the medical record for Resident #89 revealed an initial admission date of 07/25/24 with the latest readmission of 01/11/25 with the diagnoses including but not limited to cerebral infarction, intervertebral disc degeneration of lumbosacral region, visual loss, acute kidney failure, encephalopathy, slow transit constipation, subdural hemorrhage, history of traumatic brain injury, dementia, anemia, osteoarthritis, obstructive and reflux uropathy, hypertension, hydronephrosis, anxiety disorder, hearing loss, chronic pain, hyperlipidemia, malignant neoplasm of overlapping sites of right female breast. Review of the admit complete admission review dated 07/25/24 revealed the had her own teeth but the question of broken or carious teeth was not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-30 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and staff interview, the facility failed to ensure assessments were accurate in the areas of safe smoking, dental status, and mental health diagnoses. This affected three (Residents #6, #70, and #89) of 24 residents reviewed for comprehensive assessments. The facility census was 94. Findings include: 1. Review of the medical record for Resident #6 revealed an admission date of 09/19/24. He had diagnoses including chronic obstructive pulmonary disease, nicotine dependence, peripheral vascular disease, and bilateral above the knee amputations. Review of a Minimum Data Set (MDS) assessment completed 12/28/24 revealed a brief interview for mental status score of 13 out of 15, indicating intact cognition. The resident used a wheelchair for mobility. Review of a Smoking Safety Evaluation completed 09/23/24 revealed the resident had poor vision, balance problems, and followed the facility's policy on location and time of smoking. Review of a Smoking Safety Evaluation started on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-30 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, and record review the facility failed to ensure the accuracy of Pre-admission Screening and Resident Review (PASARR) assessments for Residents #7, #32 and #81 for mental health diagnosis. This affected three (Resident #7, #32 and #81) of five residents reviewed for PASARR. The facility census was 94. Findings include: 1. Record review of Resident #7 revealed an admission date of 11/20/18 with pertinent diagnoses of: chronic obstructive pulmonary disease, cerebral infarction, delusional disorders, restlessness and agitation, insomnia due to other mental disorder, sexual dysfunction, schizoaffective disorder bipolar type, major depressive disorder with psychotic symptoms, mild cognitive impairment of uncertain etiology, hypothyroidism, atrial fibrillation, dysphagia following cerebral infarction, type two diabetes mellitus, acute and chronic respiratory failure with hypoxia, aphasia, cardiomyopathy, atherosclerotic heart disease, congestive heart failure, major depressive disorder, hyperlipidemia, hypertension, weakness, repeated falls, and personal history…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-30 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Review of the medical record, interview, and facility policy review, the facility failed to complete a Preadmission Screening and Resident Review (PASARR) within 30 days following admission for one resident. This affected one (Resident #18) of five residents reviewed for PASARR. The facility census was 94. Findings Include: Review of the medical record for Resident #18 revealed an initial admission date of 09/16/24 with the diagnoses including but not limited to wedge compression fracture of thoracic 11 and thoracic 12 vertebra, neuropathy, severe morbid obesity, vitamin D deficiency, obstructive sleep apnea, dorsalgia, dipolar disorder, insomnia, overactive bladder, major depressive disorder, anxiety disorder, spinal stenosis, hypertension, hyperlipidemia, diabetes mellitus and restless leg syndrome. Review of the plan of care dated 09/11/24 revealed the resident's discharge plans were undetermined, new/recent admission to facility with possible long term care placement. Interventions include encourage follow…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-30 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, interview, and facility policy review, the facility failed to develop and implement a comprehensive plan of care in the area of smoking, activities of daily living (ADL) and dental. This affected three residents (#6, #75, #89) of 19 sampled residents. The facility census was 94. Findings Include: 1. Review of the medical record for Resident #89 revealed an initial admission date of 07/25/24 with the latest readmission of 01/11/25 with the diagnoses including but not limited to cerebral infarction, intervertebral disc degeneration of lumbosacral region, visual loss, acute kidney failure, encephalopathy, slow transit constipation, subdural hemorrhage, history of traumatic brain injury, dementia, anemia, osteoarthritis, obstructive and reflux uropathy, hypertension, hydronephrosis, anxiety disorder, hearing loss, chronic pain, hyperlipidemia, malignant neoplasm of overlapping sites of right female breast. Review of the admit complete admission review dated 07/25/24 revealed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-30 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, record review, and policy review, the facility failed to ensure care plan interventions were updated. This affected two residents (#13 and #67) who were involved in a resident to resident altercation and a third resident (#17) after a fall out of 25 resident careplans reviewed. Facility census was 94. Findings include: 1. Review of the medical record for Resident #13 revealed an admission date of 08/11/21. Diagnoses included chronic obstructive pulmonary disease, diabetes, dysphasia, muscle weakness, schizophrenia and kidney disease. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #13 was cognitively impaired with a brief interview for mental status (BIMS) of 0 (rarely/never understood) out of 15. Review of the plan of care dated 01/28/25 revealed resident had potential for altered mood pattern related to schizophrenia with interventions for one to one visits as needed, give comfort measures with calm approach, and try different approaches including walk…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-30 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, interview and facility policy review, the facility failed to provide meal assistance for one resident (#9) and provide nail care for one resident (#89), who was dependent on staff. This affected two (Resident #9 and #89) of four residents reviewed for activities of daily living (ADL). The facility census was 94. Findings Include: 1. Review of the medical record for Resident #9 revealed an initial admission date of 12/21/21 with the diagnoses including but not limited to cerebrovascular accident with right sided hemiplegia, anorexia, hyperlipidemia, palliative care, age related physical debility, osteoporosis, hypertension, psychotic disorder with delusions and hallucinations. Review of the plan of care dated 12/27/21 revealed the resident had an activities of daily living (ADL) self care performance deficit related dementia, impaired balance, limited mobility, need for assist/support may fluctuate based on fatigue, time of day and motivation. Interventions included assess to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-30 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, family and staff interviews, the facility failed to maintain hospice records. This affected one Resident (#67) of one reviewed for hospice. Facility census was 94. Findings include Review of the medical record for Resident #67 revealed an admission date of 08/13/24. Diagnoses included encephalopathy, chronic obstructive pulmonary disease, respiratory failure, dementia, epilepsy, schizophrenia, muscle weakness and cognitive communication deficit, dysphasia. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #67 was cognitively impaired. Review of the plan of care dated 01/27/25 revealed resident was receiving hospice services. Review of the medical record on 01/30/25 found no evidence of hospice notes being uploaded directly to the residents medical record. Review of the hospice binder maintained by the facility, resident was admitted to hospice 06/2024 and only three visit notes were documented. Interview on 01/28/25 at 9:13 A.M. with resident family revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, interview, and facility policy review, the facility failed to ensure safe smoking for two residents (#6, #75). Additionally the facility failed to ensure safe hot water temperatures for three residents (#9, #79, #89). This affected two ( Resident #6 and #75) of three resident reviewed for smoking and three ( Resident #9, #79, and #89) of 19 sampled residents for water temperatures. The facility census was 94. Findings Include: 1. On 01/27/25 at 12:38 P.M., observation of Resident #9's room water temperature revealed a temperature of 131.2 degrees. On 01/27/25 at 12:45 P.M., interview with Maintenance Director (MD) #228 verified the water temperature was above the maximum 120 degree limit. 2. On 01/27/25 at 12:23 P.M., observation of Resident #89's water temperature in the bathroom revealed a temperature of 125.7 degrees. On 01/27/25 at 12:45 P.M., interview with Maintenance Director (MD) #228 verified the water temperature was above the maximum 120 degree limit. 3. On 01/27/25 at 12:34 P.M., observation of Resident #79's room water temperature…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-30 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, interview and facility policy review, the facility failed to ensure residents had access to fluids and bedside. Additionally, the facility failed to ensure one resident received beverages with meals. This affected three ( #8, #9, and #89) of four residents reviewed for hydration. The facility census was 94. Findings Include: 1. Review of the medical record for Resident #8 revealed an initial admission date of 11/11/23 with the diagnoses including but not limited to fibromyalgia, chronic respiratory failure, chronic pulmonary edema, cerebrovascular accident (CVA) with hemiplegia, dorsalgia, congestive heart failure, diabetes mellitus, chronic obstructive pulmonary disease (COPD), spinal stenosis, obstructive sleep apnea, restless leg syndrome, hypertension, chronic kidney disease, peripheral vascular disease, irritable bowel syndrome with constipation, spondylosis, dementia, osteoarthritis, hyperlipidemia, anxiety disorder, gout, hypothyroidism, osteoporosis and depressive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-30 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to monitor one resident's blood pressure prior to the administration of the medication Hydralazine (a medication used to lower blood pressure). This affected one ( Resident #70) out of five residents reviewed for unnecessary medications. The facility census was 94. Findings Include: Review of the medical record for Resident #70 revealed an initial admission date of 02/07/24 with the latest readmission of 08/28/24 with the diagnoses including but not limited to Rhabdomyolysis, diabetes mellitus, chronic obstructive pulmonary disease (COPD), benign prostatic hyperplasia, hyperlipidemia, pain, dementia, peripheral vascular disease, intellectual disabilities, major depressive disorder, nicotine dependence, legal blindness, schizoaffective disorder, hypertension, acquired absence of left foot, insomnia, major depressive disorder and anxiety disorder. Review of the resident's quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed the resident had no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-30 · tag F0773 — isolated
    Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, record review, and policy review, the facility failed to obtain Physician ordered labs for residents. This affected two (Resident #70, and #81) of five residents reviewed for medications. The facility census was 94. Findings include: 1. Record review of Resident #81 revealed an admission date of 08/13/24 with pertinent diagnoses of: dementia with psychotic disturbance, malignant neoplasm of prostate, deficiency of B group vitamins, hyperlipidemia, hypertension, gastro-esophageal reflux disease, edema, anxiety disorder, and psychotic disorders with delusions. Review of the 11/22/24 modification of quarterly Minimum Data Set (MDS) revealed the resident is rarely or never understood. Review of a Physicians Order dated 08/13/24 revealed complete blood count (CBC, a lab to check blood cells) and basic metabolic panel (BMP, a lab to check chemical balance and metabolism) laboratory values one time only for new admit. Review of a Physicians Order dated 08/23/24 revealed complete blood count…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-30 · tag F0790 — failed to provide dental care — isolated
    Provide routine and 24-hour emergency dental care for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, interview and facility policy review, the facility failed to ensure one resident received dental services. This affected one resident (#89) of two residents reviewed for dental. The facility census was 94. Findings Include: Review of the medical record for Resident #89 revealed an initial admission date of 07/25/24 with the latest readmission of 01/11/25 with the diagnoses including but not limited to cerebral infarction, intervertebral disc degeneration of lumbosacral region, visual loss, acute kidney failure, encephalopathy, slow transit constipation, subdural hemorrhage, history of traumatic brain injury, dementia, anemia, osteoarthritis, obstructive and reflux uropathy, hypertension, hydronephrosis, anxiety disorder, hearing loss, chronic pain, hyperlipidemia, malignant neoplasm of overlapping sites of right female breast. Review of the admit complete admission review dated 07/25/24 revealed the resident had her own teeth but the question of broken or carious teeth was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-30 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, policy review ,and staff interview, the facility failed to maintain an infection prevention and control program to help prevent the transmission of infections when they failed to use proper hand hygiene during a dressing change, and failed to follow enhanced barrier precautions. This affected one (Resident #74) of two residents reviewed for wounds. The facility census was 94. Findings include: Record review of Resident #74 revealed an admission date of 12/18/24 with pertinent diagnoses of: sepsis due to streptococcus, type two diabetes mellitus, chronic respiratory failure with hypoxia, encephalopathy, moderate intellectual disabilities, hypertension, heart failure, morbid obesity due to excess calories, type two diabetes mellitus with diabetic neuropathy, acute respiratory failure with hypoxia, benign prostatic hyperplasia, hyperlipidemia, venous insufficiency chronic peripheral, lymphedema, type two diabetes mellitus with foot ulcer, cardiomyopathy, iron deficiency anemia, solitary pulmonary nodule, and unspecified hydronephrosis. Review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-30 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to maintain an adequate resident call system to allow residents to call for staff assistance. This affected two residents (Residents # 48 and #20) of the 30 residents reviewed for call light function in the facility. The facility census was 94. Findings include: 1. Record review of Resident #48 revealed an admission date of 12/26/21 with diagnoses that included inflammatory neuropathy, heart failure, paraplegia and chronic obstructive pulmonary disease. 2. Record review of Resident #20 revealed an admission date of 03/13/23 with diagnoses of radiculopathy, polyneuropathy, type II diabetes mellitus and chronic obstructive pulmonary disease. Interview on 01/29/25 at 2:30 P.M. with Residents #48 and #20 revealed that the call light system was not functioning properly and had not been for months. Resident #48 reported that when the call light was activated the light in the hallway did not come on and did not alert staff of need for assistance. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-30 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, staff interview, and resident interview, the facility failed to provide a functional comfortable environment when the walls were in disrepair. This affected one (Resident #65) of two residents reviewed for environmental issues. The facility census was 94. Findings include: Record review of Resident #65 revealed an admission date of 02/16/22 with pertinent diagnoses of: atrial fibrillation, type two diabetes mellitus, peripheral vascular disease, congestive heart failure, and insomnia. Observation and Interview with Resident #65 on 01/27/25 at 11:28 A.M. revealed his room has multiple wall marks that need sanded and painted over by the bed. Resident #65 stated the walls have been like that since he was in the room. Observation on 01/30/25 at 02:38 P.M. with Maintenance Director #228 verified the wall marks in Resident #65 room that need sanded and painted.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-19 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff and resident interview, and review of the facility menu, the facility failed to follow weekly menus and have requested items available. This had the potential to affect 90 residents who receive their meals from the kitchen. The facility census was 94. Findings include: Observation on 12/18/23 at 11:42 A.M. of the lunch meal revealed Resident #67 was served a shredded chicken sandwich, hash browns, a piece of chocolate cake and two six-ounce glasses of orange colored juice. Resident #67 told State Tested Nursing Assistant (STNA) #95 he did not like chicken, and he wanted the alternate entree. STNA #95 stated the substitute was a bratwurst on a bun, and Resident #67 stated that would be fine. STNA #95 then returned to the dining room and told Resident #67 the kitchen did not have bratwurst available and that the only alternative available on 12/18/23 was a peanut butter and jelly sandwich. Observation on 12/18/23 at 11:45 A.M. revealed Resident #11 was served a grilled chicken sandwich, hash browns, a piece of chocolate cake and two six-ounce glasses of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2022-08-02 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, and policy review, the facility failed to ensure foods were stored in at appropriate temperatures in order to prevent foodborne illness. This had the potential to affect all 109 residents who consumed foods prepared and stored in the kitchen. The facility identified one resident (#97) who did not receive foods prepared/stored in the kitchen and was to receive nothing by mouth. The census was 110. Findings include: Observations with [NAME] #151 during the tour of the kitchen on 07/25/22 at 8:15 A.M., revealed the reach in refrigerator #2's internal thermometer read 48 degrees Fahrenheit, and contained three large trays of portioned pudding as well as three large pans of raw chicken. Reach in refrigerator #3's internal thermometer read 50 degrees Fahrenheit, and contained a half pan of very hot oatmeal and small pan of hot sausage gravy. There were three cases of liquid eggs stored in reach in refrigerator #3. [NAME] #151 confirmed the internal thermometer readings of reach in refrigerators #2 and #3 at that time. Observations on 07/26/22 at 7:25…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2022-08-02 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interviews, medical record review, review of facility census, review of COVID tracking log, review of the facility staff and visitor COVID-19 screening questionnaire log and policy reviews, the facility failed to ensure staff used the proper personal protective equipment (PPE) when providing care to residents who were either positive for COVID-19 or in quarantine for possible COVID-19; failed to ensure staff sanitized or wash their hands after removing gloves; failed to ensure proper signage was posted for residents in isolation/quarantine; failed to properly quarantine residents with possible COVID-19 exposure; and failed to properly screen residents and visitors for symptoms of COVID-19. This had the potential to affect 110 of 110 residents residing at the facility. The facility census was 110. Findings include: 1. Review of the medical record for Resident #405 revealed an admission date of 07/22/22. Review of hospital records revealed the resident tested positive for COVID-19 by…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-08-02 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff and family interviews, the facility failed to maintain a clean homelike environment. This affected 22 residents (#08, #18, #35, #50, #56, #58, #80, #86, #26, #43, #35, #52, #51, #53, #88, #39, #01, #61, #69, #77, #03, and #207) of 110 residents environment observed. The facility census was 110. Findings include: 1. Observation of Resident #50's room on 07/25/22 at 1:48 P.M. revealed the windows have what appears to be dark paint dripping down the panes and appeared hazy. An empty resident bed with no mattress in place was observed. Plastic and metal silverware, cups, and bowls were observed on the windowsill, on the small chair ledge around the room, on the floor of the closet, and on the bathroom floor. 2. Observation of Resident #18's room on 07/25/22 at 1:58 P.M. revealed scratches on the wall by the bed were grooved into the dry wall. The windows had what appeared to be dark paint dripping down the panes and were hazy. The floor was sticky when walked across and dark pieces of debris were observed on the floor. 3. Observation of Resident #35's room…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-08-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, observation, resident and staff interview, and policy review, the facility failed to ensure staff transferred a resident who was non weight bearing on one leg safely. This affected one resident (#404) of five residents reviewed for falls. In addition, the facility failed to ensure adequate supervision of smoking materials for resident's who smoked. This affected three residents (#30, #66, and #451) of three residents reviewed for smoking. The facility identified 27 residents (#02, #09, #10, #12, #14, #16, #21, #30, #33, #38, #47, #48, #64, #65, #67, #70, #74, #76, #77, #78, #79, #83, #88, #89, #94, #100, and #457) who smoked at the facility. Residents #66 and #451 were not identified by the facility as smokers. In addition, the facility failed to provide adequate supervision of medication administration to ensure medications were not left at bedside. This affected one resident (#95) of one residents reviewed for accidents related to medications. The facility census was 110.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-08-02 · tag F0692 — failed to prevent malnutrition and dehydration — pattern
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, observations, resident and staff interview, the facility failed to maintain acceptable parameters of nutritional status, which included monitoring weight status and following up on nutritional recommendations. This affected five residents (#25, #33, #61, #97, and #404) of 11 residents reviewed for nutrition. The facility census was 110. Findings include: 1. Review of the medical record for Resident #404 revealed an admission date of 07/17/22. The resident had diagnoses including chronic kidney disease with dialysis three times weekly, diabetes mellitus, and positive for COVID-19. The resident had physician's orders on 07/17/22 for a regular diet and daily weights. Review of weight records revealed Resident #404 had a weight of 258.5 pounds on 07/18/22. Review of a dietary progress note by the dietetic technician on 07/20/22 at 1:43 P.M. revealed Resident #404 was receiving a regular diet. Weight fluctuations expected due to dialysis. A recommendation was made to add a house liquid…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-08-02 · tag F0814 — failed to dispose of garbage properly — pattern
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, staff interviews and policy review, the facility failed to follow the policy of disposing of food waste in the kitchen in containers with tight fitting lids. The finding potentially affected 109 residents who consumed foods prepared in the kitchen except for Resident #97 who consumed nothing by mouth. The census was 110. Findings include: Kitchen observation on 07/25/22 at 8:30 A.M. revealed two trash containers half full of food waste in dish room and production areas with no lids to cover the trash. The trash containers were not in use by staff at that time. Interview with Dietary Manager #100, at that time of the observation, verified the two trash containers with garbage and no lids. Observation on 08/02/22 at 8:45 A.M., revealed two trash containers half full of food waste in dish room and production areas with no lids to cover the trash. The trash containers were not in use by staff at that time. Interview with Dietary Manager #100, at that time of the observation verified the two trash containers with garbage and no lids. Review of the policy titled…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-08-02 · tag F0887 — pattern
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, review of the Resident COVID-19 Vaccination Log, staff interview, and review of facility policy, the facility failed to ensure residents and/or their representatives were offered COVID-19 vaccines and/or boosters and were provided education regarding the COVID-19 vaccines. This affected 11 (Residents #25, #30, #33, #34, #35, #50, #56, #58, #86, #95, and #453) out of 11 residents reviewed for COVID-19 vaccinations. The facility census was 110. Findings include: 1. Review of the Resident COVID-19 Vaccination Log revealed it contained 105 resident names. Of those 105 residents, 56 residents were documented as receiving a primary vaccination series. Of the 56 residents who had received a primary vaccination series, only 11 residents had received one booster vaccine. No resident had received two booster vaccines. The following five residents had not received any COVID-19 vaccination: Resident #30 was was admitted on [DATE], Resident #35 who was admitted on [DATE], Resident #50 who was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-08-02 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, and family interview, the facility failed to maintain a safe and comfortable environment on the Three [NAME] Unit. This had the potential to affect all 22 residents (#8, #11, #15, #18, #19, #26, #31, #35, #42, #43, #45, #50, #56, #58, #68, #72, #80, #81, #85, #86, #96, and #351) residing on the Three [NAME] Unit. The facility census was 110. Findings include: Observation on 07/27/22 at 9:03 A.M. revealed two large gray trash cans in the middle of hallway on the Three [NAME] Unit outside of the medication room with blankets wrapped around the bottom of each trash can. A clear fluid was dripping from a vent in the ceiling above the trash cans and was dripping from the metal supports of the ceiling. Observation on 07/27/22 at 11:05 A.M. revealed a small black trash can in the hallway of the Three [NAME] Unit outside of the medication room with clear fluid dripping from the ceiling into the trash can. The large gray trash cans observed on 07/27/22 at 9:03 A.M. remained in place. Further observation of hallway area revealed an electrical panel cover…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-08-02 · tag F0636 — isolated
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview, the facility failed to complete a comprehensive assessment using the resident assessment instrument (RAI) within 14 calendar days after admission. This affected one resident (#404) of three residents reviewed who were admitted within the past 30 days. The facility census was 110. Findings include: Review of the medical record for Resident #404 revealed an admission date of 07/17/22. The resident had diagnoses including fracture of right tibia, chronic kidney disease with dialysis three times a week, diabetes mellitus, rheumatoid arthritis, hypertension, and positive for COVID-19. Review of a Minimum Data Set (RAI) assessment dated [DATE], which documented it was in progress, revealed it only had sections C, D, E, and K completed. The other sections were not complete. The assessment had an assessment reference date of 07/30/22 and the facility system stated the assessment was two days past due. A comprehensive RAI had not been completed since admission.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-08-02 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, observation, and interview, the facility failed to accurately document a residents assessment on the resident assessment instrument. This affected one resident (#03) of 35 resident assessments reviewed. The facility census was 110. Findings Include: Review of Resident #03's medical record revealed an admission date of 09/25/18. Diagnoses included Parkinson's disease, dementia without behaviors, congestive heart failure, osteoporosis and history of falls. Review of the physician orders for July 2022 revealed Resident #03 received passive range of motion for movement and prevention of contractures, admitted to hospice services, a regular pureed texture diet with thin liquids, double portions for weight loss and a Boost (supplement) 240 milliliters by mouth three times daily for weight loss. Review of the recorded monthly weights revealed Resident #03 weighed 150 pounds on 12/02/21, 145 pounds on 12/08/21, 148 pounds on 01/08/22, 138 pounds on 03/08/22, 133 pounds on 04/18/22, 128…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-08-02 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and staff interview, the facility failed to accurately complete the Preadmission Screening and Resident Review (PASRR) for an individual with a mental disorder. This affected one resident (#25) of five residents reviewed for PASRR. The facility census was 110. Findings include: Review of the medical record for Resident #25 revealed an admission date of 12/30/21. The resident had a diagnosis of Schizophrenia (08/07/16) upon admission. An admission Minimum Data Set assessment completed 01/06/22 included a diagnosis of Schizophrenia. Review of a PASRR result notice dated 12/29/21 revealed a section for indications of serious mental illness, which included Schizophrenia. Schizophrenia had not been marked as a diagnosis for Resident #25. The result notice stated the resident had no indications of serious mental illness. Interview with Social Service Director #103 on 07/26/22 at 2:15 P.M. confirmed the PASRR review had not been accurately completed by the previous admission director. She confirmed Resident #25 had a diagnosis of Schizophrenia upon admission,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-08-02 · tag F0660 — isolated
    Plan the resident's discharge to meet the resident's goals and needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, review of the self-reported incident (SRI), interview, and policy review, the facility failed to ensure residents were discharged to a safe location. This affected one resident (#73) of four residents reviewed for discharge. The facility census was 110. Findings include: Review of the medical record for Resident #73 revealed an admission date of 03/05/22 from acute hospital and was discharged on 07/06/22 to the local emergency department. Diagnoses included cerebral infarction, dissection of vertebral artery, type one diabetes mellitus with neuropathy, hypertension, anxiety, depression, chronic viral hepatitis C, hemiplegia affecting left non dominant side, ataxia, hypothyroidism, hyperlipidemia, muscle weakness, abnormalities of gait and mobility, needs assistance with personal care and other psychoactive substance abuse. Review of the unplanned discharge return not anticipated Minimum Data Set (MDS) dated [DATE] indicated Resident #73 was cognitively intact and independent with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-08-02 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, observation, and staff and resident interview, the facility failed to provide assistance with adequate nail care, hair care and bathing. This affected one resident (#95) of three residents reviewed for activities of daily living. The facility census was 110. Findings include: Review of the medical record for Resident #95 revealed an admission date of 09/30/19 with diagnosis of exacerbation of chronic obstructive pulmonary disorder, weakness, congestive heart failure and hypertension. Review of the annual Minimum Data Set (MDS) dated [DATE] indicated Resident #95 had mild cognitive impairment with behaviors. Resident #95 required extensive assistance of two persons for bed mobility, transfers, dressing, and toilet use. Resident #95 required extensive assistance of one person for bating and limited assistance of one person for personal hygiene. Review of Resident #95's shower/bathing documentation from 07/01/22 through 07/26/22 revealed the resident refused a shower/bath on 07/01/22…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-08-02 · tag F0745 — failed to provide medically-related social services — isolated
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, review of personal finances, resident and staff interviews, the facility failed to provide medically-related social services for a resident who needed assistance with financial matters. This affected one (#70) of 35 sampled residents. The facility census was 110. Findings include: Review of the medical record for Resident #70 revealed an admission date of 09/24/20 and a readmission date of 09/29/21. Review of the Minimum Data Set (MDS) assessment completed on 06/07/22 revealed a Brief Interview for Mental Status score of 12, indicating moderately impaired cognitive status. The resident had diagnoses including vision loss in both eyes and anxiety disorder. Review of Social Service note on 06/29/22 at 5:30 P.M.,stated Resident #70 was alert and oriented and required assistance with activities of daily living related to his blindness and receives hospice services. Interview on 07/25/22 at 10:47 A.M., with Resident #70 revealed he had not received his pension check for several months. He stated he had asked to see social services, who had not visited.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-08-02 · tag F0925 — failed to control pests — isolated
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, resident and staff interview, and policy review, the facility failed to provide an effective pest control program. This affected two (Resident #17 and #41) out of three residents reviewed for pest control. The census was 110. Findings include: 1. Observation on 07/25/22 at 11:35 A.M. of Resident #17's room revealed multiple flying insects in the room and around the Resident #17. At that time, Resident #17 stated the flies bothered him while he ate his meals. Observation on 07/28/22 at 8:13 A.M. of Resident #17's room revealed there were multiple flying insects in the room. Interview with Housekeeping Supervisor #101 at the time of the observation revealed there were multiple flies in Resident #17's room while he was eating breakfast. 2. Observation on 07/25/22 at 12:23 P.M. revealed multiple flying insects in Resident #41's room. Interview with Resident #41 at that time revealed the flies bothered him especially when he was trying to sleep. Observation on 07/28/22 at 8:41 A.M. revealed there were multiple flying insects in Resident #41's room. Interview with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2022-08-02 · tag F0577 — widespread
    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on review of the survey postings and staff interview, the facility failed to provide posting for the most recent statements of deficiencies since 01/27/22. This had the potential to affect all 110 residents who reside in the facility. Findings include: Review of the survey postings notebook revealed the last posted survey was dated 01/27/22. Surveys not posted in the survey book included complaint investigations completed 03/04/22 and 06/22/22 with no cites. Complaint investigations not posted with cites included surveys completed on 04/04/22 and 05/17/22. Interview with the Administrator on 7/26/22 at 10:30 A.M., verified the last survey in postings/notebook was 01/27/22.

    Resident Rights Deficiencies · Deficient, Provider has plan of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to CARECORE HEALTH — 12 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.3-1.3 vs chain
Health inspection 1 of 52.0-1.0 vs chain
Staffing 1 of 52.0-1.0 vs chain
Quality measures 4 of 54.2-0.2 vs chain
The other 11 homes this chain runs (chain average 2.3★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
CUSTOMERS BANKOrganization5% OR GREATER MORTGAGE INTERESTsince 08/14/2020
HERTANU, CHAIMIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/01/2017
HERTANU, JOSEPHIndividualCORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/01/2017
CARECORE HEALTH LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/01/2017
RUKSENAS, AUDRIUSIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2024
WILLIAMS, CANDICEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2024
FASTEN HALBERSTAM LLPOrganizationADP OF THE SNFsince 08/01/2017
WESTMORELAND REALTY, LLCOrganizationADP OF THE SNFsince 08/01/2017

CMS files one row per role, so the 18 rows in the source record cover these 8 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$9.6M
Net patient revenuemost recent cost report
-7.0%
Operating marginrevenue minus expenses
$900K
Related-party expense9% of expenses
Who pays — share of resident-days
Medicaid 64%Medicare 3%Other / private 33%

This home reported $900K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$285per resident / day
operating cost
$8,657per month
≈ monthly operating cost
$266per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in OH

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Ohio Medicaid page.

Typical monthly cost in Ohio
$9,186/mo
Nursing home (semi-private)
$10,389/mo
Nursing home (private)
$6,103/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-09-01 — CMS provider number 365597. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-07-20, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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