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Carecore At The Meadows

11760 Pellston Court, Cincinnati, OH 45240 · For profit - Partnership · 97 certified beds · (513) 851-8400 Medicare & Medicaid certified

Call the home — (513) 851-8400 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Aug 2019Behavioral-health or dementia-care citation — no harm found (F0758)2 actual-harm citations
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • no federal fines or payment denials on record
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Aug 2019
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 2 actual-harm citations
  • a high number of inspection citations overall (46) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (1/5)
  • its last standard health inspection was over 2 years ago — the star rating may not reflect current conditions

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1253 Kemper Meadow Dr #250 · (513) 741-7200 · Call to confirm hours
Pharmacy
1143 Smiley Ave · (513) 825-4423 · Call to confirm hours
Grocery
1124 Kemper Meadow Dr · (513) 386-9164 · Call to confirm hours
Park
1280 W Kemper Rd · (513) 595-5200 · Typically dawn to dusk
Place of worship
1050 Kemper Meadow Dr · (513) 851-0103

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased0.8%5.3%15.4%better than state — see note marked double-dagger below the table
Long-stay residents who lose too much weight6.6%6.2%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%0.2%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.0%0.4%2.0%better than state — see note marked double-dagger below the table
Long-stay residents with depressive symptoms60.1%30.1%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury2.8%3.2%3.3%better
Long-stay residents whose ability to walk worsened1.4%6.1%16.1%better than state — see note marked double-dagger below the table
Long-stay residents on antianxiety or hypnotic medication23.7%25.5%18.9%worse
Long-stay residents given the seasonal flu vaccine76.5%94.5%95.3%worse
Long-stay residents with pressure ulcers1.6%3.4%4.7%better
Long-stay residents with worsening bladder/bowel control16.5%21.4%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table24.5%8.8%17.1%worse
Short-stay residents who newly got an antipsychotic medication4.7%1.2%1.4%worse
Short-stay residents given the seasonal flu vaccine40.4%75.6%79.4%worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

0.18U.S. median 0.31
Therapy hours / resident / day
0.07hours / resident / day
Physical therapy
0.06hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.18 therapist hours per resident per day in 2026Q1 — more than 17% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 8% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identifiednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF staynot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsenednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFsnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.27
RN hours/ resident / day
1.15
LPN hours/ resident / day
1.72
Aide hours/ resident / day
3.13
Total nurse hours/ resident / day
0.20
RN hoursweekends
54.4%
Total nursing turnover
63.6%
RN turnover

How full it usually is: this home is certified for 97 beds and averages 83.8 residents a day — about 86% occupied, or roughly 13 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.13 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.27 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.72 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.78 hrs/resident/day on weekends vs 3.28 on weekdays — 15% thinner on weekends. RN hours go from 0.29 to 0.20 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 54% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

9
deficiencies at the latest standard inspection (2024-05-08)
12
at the previous standard inspection (2022-08-15)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

This trend is not current. The most recent of these two inspections was over 2 years ago; the arrow describes what inspectors found then, not what the home is like now.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

46 citations, most serious first. The 12 most serious are shown; the remaining 34 are one tap away and print in full.

  • Actual harm · Gcited before2022-08-15 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, staff interview, and review of the facility policy, the facility failed to monitor resident bowel functioning. This resulted in actual harm for Resident #45 when the resident went multiple days with no bowel movements and was subsequently treated at the hospital for severe fecal impaction. The facility also failed to ensure compression stockings were in place as ordered. This affected one resident (#45) out of three reviewed for bowel monitoring and one (#60) of five facility-identified residents with orders for compression stockings. The facility census was 63. Findings include: 1. Review of the medical record for Resident #45 revealed and admission date of 12/20/21 with a diagnosis of traumatic brain injury (TBI.) Review of the Minimum Data Set (MDS) assessment, dated 07/07/22, revealed Resident #45 was cognitively impaired and required extensive assistance of one to two staff with activities of daily living (ADLs), including toilet use. Resident #45 was incontinent of bowel. Review of physician orders dated 12/20/21 revealed senna tablets daily for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2019-08-01 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure four residents (Residents #9, #15, #79 and #31) were free from resident to resident abuse. This resulted in Actual Harm for one resident (Resident #9) when Resident #39 pushed Resident #9, causing her to fall and sustain a laceration to her head that required five staples The facility census was 79. This affected four of seven residents reviewed. Findings include: 1. Record review revealed Resident #9 was admitted to the facility on [DATE] with diagnoses including dementia with behavioral disturbance, other pneumonia, Alzheimer's disease with early onset, difficulty in walking, need for assistance with personal care, dysphagia, muscle weakness, other secondary parkinsonism, anxiety disorder, unspecified psychosis not due to substance or known physiological condition, type two Diabetes Mellitus with diabetic neuropathy and recurrent depressive disorders. Review of Resident #9's quarterly Minimum Data Set 3.0 (MDS) assessment dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-23 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record review, the facility failed to prepare food in a safe and sanitary manner. This had the potential to affect all residents with the exception of three Residents (#09, #19, and #39) who does not receive any food from the facility kitchen. The facility census was 83. Findings include: Observation of the kitchen on 10/23/24 at 11:54 A.M. with Dietary Manager (DM) # 195 revealed the following: a) The paint under the handwashing sink was bubbled up and peeling off. b) The soap dispenser near the handwashing sink was broken. c) The walls near the floor were heavily soiled with an unknown back and brown substance and pieces of the wall were missing. d) The ceiling near the walk-in refrigerator had an unknown brown colored substances splattered across it including on the light fixture. e) The appliances throughout the kitchen were heavily soiled with liquid splatter stains running down the sides. f) Multiple trash cans were heavily soiled with liquid splatter stains running down the sides. g) The counter near the sink contained an unknown…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-23 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to maintain a clean and sanitary environment. This affected three (#10, #59, and #63) of the three residents reviewed. The facility census was 87. Findings include: 1) Review of the medical record for Resident #10 revealed the resident was admitted to the facility on [DATE]. Diagnoses included vascular dementia, insomnia, diabetes mellitus (DM), obstructive sleep apnea, essential primary hypertension, anxiety disorder, chronic kidney disease, and hyperlipidemia. Review of the Minimum Data Set (MDS) assessment, for Resident #10, dated 08/09/24, revealed Resident #10 was cognitively intact. Interview with Resident #10 on 10/23/24 at 12:21 P.M., revealed the floors were so dirty in her room, she attempted to clean them herself with a cloth and soap. Observation of the resident's room at the same time revealed two large peeling black non-skid strips in front of Resident #10's bed. The floor in the resident's room and bathroom were very sticky.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-05-08 · tag F0761 — failed to label and store drugs safely — widespread
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident and staff interview, medical record review, and policy review, the facility failed to ensure medications were stored appropriately. This had the potential to affect all 77 residents residing in the facility. The facility census was 77. Findings Include: 1. During medication storage observation on 05/08/24 at 11:15 A.M. revealed the facility stock medication room was observed to contain expired stock medications. There were three bottles of mucus relief medication that expired on April 2024 (04/24) and two bottles of an oral laxative (Bisacodyl) expired on February 2024 (02/24). Interview with Registered Nurse (RN) #605 on 05/08/24 at 11:25 A.M. confirmed the medications were expired. 2. Review of the medical record revealed Resident #40 was admitted to the facility on [DATE] and had diagnoses including unspecified affective mood disorder, type II diabetes, and mild major depressive disorder. Review of the most recent Minimum Data Set (MDS) assessment completed 01/27/24 revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-08 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, resident and resident representative interview, staff interview, and policy review, the facility failed to conduct care conferences and failed to update care plan interventions in a timely manner. This affected seven (#4, #19, #22, #34, #40, #51, and #68) out of eight residents reviewed for care planning. The facility census was 77. Findings include: 1. Review of the medical record for Resident #51 revealed an admission date of 02/26/20. Diagnoses included Alzheimer's disease, major depressive disorder, unspecified dementia with unspecified severity, other behavioral disturbance, and other recurrent depressive disorders. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #51 had severely impaired cognition. Resident #51 was assessed to require supervision for eating, bed mobility, and transfer, moderate assistance for oral hygiene, bathing, and upper body dressing, maximal assistance for lower body dressing and personal hygiene, and was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-08 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, and policy review, the facility failed to ensure food was stored and served in a safe and sanitary manner and failed to ensure clean dishes and eating utensils with handled in a manner to prevent contamination. This had the potential to affect 76 residents in the facility. The facility identified one resident (#63) who did not receive food from the kitchen. The facility census was 77. Findings include: 1. Observation on 05/05/24 at between 8:57 A.M. and approximately 9:10 A.M., of the facility kitchen, revealed the walk-in cooler had a large bag of brown salad, not wrapped, not sealed, and not labeled; a pan of an unidentified white substance, covered with plastic wrap, and dated 04/28/24; a large pan with unidentified food, covered loosely in foil, not labeled, and not dated; a pan of hot dogs in liquid, covered in plastic wrap, not labeled, and not dated; and a pan of macaroni and cheese, covered with plastic wrap, not labeled, and not dated. Observation of the dry storage area revealed a box of brownie mix, a box of fruit cocktail, and a box…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-08 · tag F0908 — failed to keep essential equipment working — pattern
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, and review of equipment manuals, the facility failed to ensure kitchen equipment was maintained in working order. This had the potential to affect 76 residents in the facility. The facility identified one resident (#63) who did not receive food from the kitchen. The facility census was 77. Findings include: 1. Observation on 05/07/24 at 10:17 A.M. revealed the steamer in the kitchen was leaking water into a small reservoir connected to the steamer which was then leaking into a large bin. The bin measured approximately one foot long by two feet wide and had approximately four inches of white cloudy water inside. Interview at the time of the observation with Dietary Manager (DM) #346 verified water from the steamer was dripping into an overflowing reservoir and into a bin. DM #346 stated the steamer had been malfunctioning since he started working at the facility in October 2023. DM #346 stated someone came out to repair the steamer a few months prior and the steamer worked appropriately for a few days but then started leaking again. Review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-08 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, resident and staff interview, and review of service invoices, the facility failed to maintain a homelike environment. This affected one (#329) of six residents reviewed for the physical environment. The facility census was 77. Findings include: Review of the medical record for Resident #329 revealed an admission date of 04/19/24. Diagnoses included diabetes mellitus, atheroscerotic heart disease of native coronary artery, and bipolar disorder. Review of the comprehensive Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #329 had intact cognition and required supervision with toileting. Observation on 05/05/24 at 10:29 A.M. of Resident #329's bathroom revealed an area below the sink where there was no drywall and the pipes in the wall were exposed. The area measured approximately two feet long by one and one-half feet wide Interview on 05/05/24 at 10:29 A.M., with Resident #329 stated the dry wall below the sink had been missing since she was admitted .…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-08 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview, the facility failed to ensure resident assessments were accurately completed. This affected three (#4, #13, and #68) of 23 residents reviewed for assessments. The facility census was 77. Findings include: 1. Review of the medical record of Resident #68 revealed an admission date of 12/29/22. Diagnoses included anoxic brain damage, psychosis, psychotic disorder, psychoactive substance abuse, unspecified convulsions, unspecified mood disorder, anxiety, history of sudden cardiac arrest, and unspecified bilateral hearing loss. Review of the comprehensive Minimum Data Set (MDS) assessment dated [DATE] revealed section J1800, for any falls since the prior MDS assessment (11/08/23), was checked, no, indicating there had not been any falls since 11/08/23. Review of a progress note dated 12/19/23 revealed the resident had a fall in the shower room. Review of the quarterly MDS assessment dated [DATE] revealed Resident #68 had severely impaired cognition and was assessed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-08 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview, the facility failed to ensure a baseline care plan was completed within 48 hours of admission. This affected two (#13 and #329) of nine residents reviewed for baseline care plans. The facility census was 77. Findings include: 1. Review of the medical record for Resident #329 revealed an admission date of 04/19/24. Diagnoses included diabetes mellitus with diabetic neuropathy, atherosclerosis of coronary artery, unstable angina, pure hypercholesterolemia, and bipolar disorder. Review of the most recent Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #329 had intact cognition. Review of the medical record revealed no evidence of a baseline care plan being completed within 48 hours of Resident #329's admission as required. Interview on 05/08/24 at 2:14 P.M. with Regional Director of Clinical Operations (RDCO) #600 verified Resident #329 did not have a baseline care plan completed as required. 2. Review of the medical record of Resident #13…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, staff interview, and policy review, the facility failed to ensure residents utilized safe smoking practice while using electronic smoking devices and failed to thoroughly investigate resident falls. This affected one (#72) of one resident reviewed for smoking and one (#51) of three residents reviewed for falls. The facility census was 77. Findings include: 1. Review of the medical record revealed Resident #72 was admitted to the facility on [DATE] and had diagnoses including hemiplegia and hemiparesis following a cerebral infarction affecting the left non-dominant side, chronic pulmonary embolism, chronic combined heart failure, and morbid obesity. Review of the most recent Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #72 had severely impaired cognition, had no behaviors, did not wander, and did not reject care. Review of a progress note dated 05/01/24 at 4:40 P.M. revealed Licensed Practical Nurse (LPN) #302 observed Resident #72 using a vaping…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 34 citations
  • Potential for harm · D2024-05-08 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, medical record review, and policy review, the facility failed to ensure nursing staff used appropriate hand hygiene when performing blood glucose monitoring. This affected one (#329) of two residents reviewed for blood glucose monitoring. The facility census was 77. Findings include: Review of the medical record revealed Resident #329 was admitted to the facility on [DATE] and had a primary diagnosis of type II diabetes with diabetic neuropathy. Review of the admission Minimum Data Set (MDS) assessment completed on 04/23/24 revealed Resident #329 was cognitively intact. Observation on 05/06/24 at 8:15 A.M. revealed Licensed Practical Nurse (LPN) #603 obtained Resident #329's blood glucose level and left the room without washing her hands with soap and water. During an interview on 05/06/24 at 8:22 A.M. LPN #603 verified she did not wash her hands after obtaining Resident #329's blood glucose level. Review of a policy titled, Obtaining a Fingerstick Glucose Level, dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-03-06 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, medical record review, staff and resident interview, and policy review, the facility failed to ensure the toilets were in good working order. This affected one (#10) of one resident reviewed for toilets. The facility also failed to ensure the showers in the facility were safe. This had the potential to affect all of the residents who resided in the facility. The facility also failed to ensure the floors were clean and the smells of incontinence were eradicated on the memory care unit (MCU). This had the potential to affect 29 residents who resided on the MCU. The facility census was 76. Findings include: 1. Medical record review for Resident #10 revealed an admission date of 06/15/22. Diagnoses included heart failure and dementia. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #10 was moderately cognitively impaired. Interview with Resident #10 on 03/05/24 at 8:12 A.M. revealed her toilet had been stopped up for a few days and she hasn't been able…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-06 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, review of the facility's Self-Reported Incidents, staff and resident interview, review of a grievance form, and policy review, the facility failed to timely report an allegation of neglect of a resident to the State Survey Agency. This affected one (#64) of three residents reviewed for neglect. The facility census was 76. Findings include: Medical record review for Resident #64 revealed an admission date of 01/04/24. Diagnoses included stroke, diabetes mellitus, and heart failure. Review of the admission Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #64 was cognitively intact. Resident #64 was dependent on staff for toileting and was frequently incontinent for bowel and bladder. Review of her care plan dated 01/29/24 revealed she had urinary incontinence. Interventions included to check and change the resident every two hours to keep clean and dry. Review of the bladder incontinence form for Resident #64 dated 02/16/24 revealed the resident was changed at 2:48…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-06 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff and resident interview, review of a grievance form, and policy review, the facility failed to complete an investigation into a resident's allegation of neglect. This affected one (#64) of three residents reviewed for neglect. The facility census was 76. Findings include: Medical record review for Resident #64 revealed an admission date of 01/04/24. Diagnoses included stroke, diabetes mellitus, and heart failure. Review of the admission Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #64 was cognitively intact. Resident #64 was dependent on staff for toileting and was frequently incontinent for bowel and bladder. Review of her care plan dated 01/29/24 revealed she had urinary incontinence. Interventions included to check and change the resident every two hours to keep clean and dry. Review of the bladder incontinence form for Resident #64 dated 02/16/24 revealed the resident was changed at 2:48 P.M. and 9:26 P.M. Review of a Resident Concern/Grievance form…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-08-16 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on review of staffing schedules, staff interviews, and review of the facility policy, the facility failed to ensure there was a Registered Nurse (RN) scheduled for at least eight consecutive hours daily. This had the potential to affect all residents residing in the facility. The facility census was 76 residents. Findings include: Review of the staffing schedules revealed there was no RN scheduled on the following dates: 08/06/23, 08/11/23, 08/14/23, and 08/15/23. Interview with the Administrator 08/16/23 at 2:25 P.M., confirmed the facility did not have an RN working for eight consecutive hours on the following dates: 08/06/23, 08/11/23, 08/14/23, and 08/15/23. Review of the facility policy titled Staffing dated October 2017, revealed the facility would provide sufficient numbers of staff with the skills and competency necessary to provide care and services for all residents in accordance with resident care plans and the facility assessment.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-16 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observation, resident interview, staff interview, review of Resident Council minutes, and review of the facility policy, the facility failed to ensure residents had a dignified dining experience. This affected all residents in the facility with the exception of two residents (#31 and #46) identified by the facility as not receiving food prepared in the facility kitchen. The facility census was 76 residents. Findings include: Review of the medical record for Resident #14 revealed an admission date of 10/25/16 with diagnoses including chronic obstructive pulmonary disease, cerebral infarction, dysphagia, hemiplegia and hemiparesis, and major depressive disorder. Review of the Minimum Data Set (MDS) assessment 3.0 for Resident #14, revealed the resident was cognitively impaired and required limited assistance of one staff with eating. Observation of the breakfast meal on 08/15/23 at 8:39 A.M., revealed the breakfast trays were delivered with plastic cutlery instead of silverware. Resident #14 was observed feeding herself breakfast in the common area using a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-16 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, resident interview, staff interview, review of dietary staff schedules, review of menus, and review of the facility policy, the facility failed to ensure residents were fed meals per the facility menu. This affected all residents in the facility with the exception of two residents (#31 and #46) identified by the facility as not receiving food prepared in the facility kitchen. The facility census was 76 residents. Findings include: Review of the medical record for Resident #19 revealed an admission date of 12/02/22 with diagnoses including diabetes mellitus (DM), osteomyelitis, hyperlipidemia, and chronic kidney disease (CKD.) Review of the Minimum Data Set (MDS) assessment 3.0 for Resident #19 dated 07/03/23, revealed the resident was cognitively impaired and required supervision and set up help with eating. Review of the Dietary Schedule for 08/12/23, revealed [NAME] #410 and Dietary Aide (DA) #395 were scheduled to work in the kitchen for the breakfast meal on 08/12/23. Review of the time clock records for 08/12/23, revealed [NAME] #410 and DA #395…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-16 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, review of facility documents (temperature and sanitation logs), staff interview, and review of facility policy, the facility failed to adequately monitor the water temperature of the dishwashing machine in the kitchen and failed to adequately monitor the sanitizer level for the three-compartment sink in the kitchen. This had the potential to affect all resident residing in the facility with the exception of two residents identified by the facility residents (#31 and #46) who did not receive food prepared in the facility kitchen. The facility census was 76. Findings include: Review of the July 2023 facility dishwashing machine temperature log revealed there were no temperatures recorded during the dinner meals from 07/19/23 through 07/31/23. Observation of the kitchen on 08/15/23 at 11:18 A.M., revealed Laundry Aide (LA) #485 was pulling silverware out of the dishwashing machine and told [NAME] #410 it was ready for the lunch meal. Further observation revealed there were pans drying on the rack next to the three -compartment sink. LA #485 left the kitchen when…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observation, staff interview, and review of facility policy, the facility failed to ensure fall prevention interventions were in place as ordered by the physician. This affected two residents (#50 and #59) of three residents reviewed for falls. The facility census was 76. Findings include: 1) Review of the medical record for Resident #50 revealed an admission date of 01/25/22 with diagnoses including rhabdomyolysis, major depressive disorder, osteoarthritis (OA) hypothyroidism, and hypertension (HTN.) Review of the fall risk assessment for Resident #50 dated 02/22/23, revealed the resident was at risk for falls. Review of the physician orders for Resident #50, revealed an order dated 02/23/23 for the resident to have fall mats to bilateral sides of the bed. Review of the Minimum Data Set (MDS) assessment 3.0 for Resident #50 dated 07/07/23, revealed the resident was cognitively impaired and required extensive assistance with activities of daily living (ADLs.) Review of the care plan for Resident #50 updated 08/01/23, revealed the resident had a potential for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2022-08-15 · tag F0868 — widespread
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — the official record, unedited, may be distressing

    Based on review of facility documents, staff interview, and review of the facility policy, the facility failed to ensure the Medical Director participated regularly as a member of the facility's Quality Assessment Performance Improvement (QAPI) Committee. This had the potential to affect all residents in the facility. The census was 63. Findings include: Review of facility QAPI meeting minutes sign-in sheets for July 2021 to August 2022 revealed the facility held QAPI meetings on the following dates: 07/21/21, 10/19/21, 11/18/21, 01/19/22, 04/20/22, 07/27/22. The only meeting sign in sheet which included a signature of Medical Director (MD) #585 was the meeting dated 04/20/22. Interview on 08/04/22 at 2:00 P.M. with the Director of Nursing confirmed the facility had no record of MD #585's involvement with the QAPI Committee. MD #585 only participated in the meeting on 04/20/22. Review of the facility policy titled QAPI Program-Governance and Leadership; dated March 2020, revealed the Medical Director should serve on the committee which meets at least quarterly.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-08-15 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, staff interview and review of facility policy, the facility failed to ensure residents had a safe and clean environment. This affected nine residents (#7, #8, #11, #20, #21, #22, #23, #24, and #25) who were identified by the facility as smoking. The facility census was 69. Findings include: Observations on 09/27/22 at 1:01 P.M. revealed nine Residents (#7, #8, #11, #20, #21, #22, #23, #24, and #25) smoking on the outside patio. Further observations revealed numerous cigarette butts which littered the area and numerous cigarette butts in the trashcan. Interview with Activities Staff #50 on 09/27/22 at 1:01 P.M. revealed she was tasked with monitoring the smokers. Activities Staff #50 verified the numerous cigarette butts littering the smoking area. Review of the undated facility policy titled Smoking revealed the facility would allow residents the ability to smoke while maintaining facility safety. This deficiency is a recite to the annual survey completed on 08/15/22.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-08-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interviews, medical records review, and review of facility policy, the facility failed to ensure residents environment was free of accident hazards for two (#56 and #60) residents reviewed for falls. Additionally the facility failed to complete quarterly smoking assessments and utilize identified protective aprons while smoking for four (#44, #56, #27 and #29) of 13 residents identified by the facility who smoked. Lastly the facility failed to ensure hazardous chemicals and items were secured on a secured unit. This had the potential to affect all 21 Residents (#61, #62, #17, #364, #21, #40, #37, #32, #363, #55, #09, #59, #43, #35, #14, #52, #02, #04, #28, #54, and #01) who resided in the secured unit who the facility identified as being cognitively impaired and independently mobile. The facility census was 63. Findings include: 1. Review of medical record for Resident # 56 revealed an admission date of 12/13/19. Diagnoses included cerebral infarction with hemiplegia, lack of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-08-15 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observation, resident interview, staff interview, and review of the facility policy, the facility failed to ensure resident call lights were in reach and footrests were placed on wheelchair per resident's preference. This affected two (#10 and #60) of 17 residents sampled. The census was 63. Findings include: 1. Review of the medical record for Resident #10 revealed an admission date of 05/12/22 with a diagnosis of paraplegia. Review of the Minimum Data Set (MDS) assessment, dated 05/16/22, revealed Resident #10 was mildly cognitively impaired and required extensive assistance of one to two staff with activities of daily living (ADLs). Review of the care plan dated 05/16/22 revealed Resident #10 had an ADL self-care performance deficit related to activity intolerance, disease process paralysis due to gunshot wound, hemiplegia, impaired balance, limited mobility, limited range of motion, musculoskeletal impairment, pain, shortness of breath. Interventions included staff to assist resident with mobility and adaptive devices. Review of the care plan dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-08-15 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interview, and review of the facility policy, the facility failed to ensure the record accurately reflected the resident's preferred code status for two (#25 and #263) of four residents reviewed for advanced directives. The census was 63. Findings include: 1. Review of the medical record for Resident #25 revealed and admission date of 10/16/19 with a diagnosis of cerebral infarction. Review of Resident #25 physician order, dated 09/01/21, revealed the resident's code status was Do Not Resuscitate Comfort Care (DNRCC)-Arrest. Review of the care plan for Resident #25, dated 05/05/22, identified an advanced directive. Interventions included: resident had a court appointed legal guardian, resident had memory and cognitive issues and needed help in making important decisions, resident's code status was DNRCC-Arrest. Review of progress note per nurse practitioner (NP) for Resident #25 dated 07/13/22 revealed resident's code status was DNRCC-Arrest. Review of paper medical record for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-08-15 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, staff interviews, and policy review, the facility failed to ensure an injury of unknown origin was reported to the administrator and to the state agency in a timely manner. This affected one (#43) out of one resident reviewed for abuse. The facility census was 63. Findings include: Review of the medical record for Resident #43 revealed an admission date of 06/08/18. Diagnoses included repeated falls, hyperlipidemia, major depressive disorder, dementia in other diseases classified elsewhere with behavioral disturbance, hypertension, muscle weakness, insomnia, and hypotension. Review of the quarterly Minimum Data Set (MDS) 3.0 assessment, dated 07/18/22, revealed this resident had severely impaired cognition. This resident was assessed to require extensive assistance for bed mobility, transfer, dressing, toileting, and personal hygiene as well as supervision for eating. Review of the nursing progress note dated 07/17/22 revealed the resident was found on the floor in the hallway in front of a doorway on her left side. The resident was assessed with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-08-15 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, observations and staff interviews the facility failed to ensure care plans were updated or revised for residents residing on the secured unit. This affected three Residents (#17, # 28 and #52) of the 17 sampled residents. The facility identified 21 residents who resided on the secured unit. The facility census was 63. Findings included: 1. Review of medical record for Resident #17 revealed an admission date of 04/27/22. Diagnosis included dementia, suicide attempts, multiple fractures secondary to motor vehicle accident (MVA), schizoaffective disorder, and anxiety. The resident was placed in the secured unit upon admission. Review of health elopement risk screening dated 04/27/22 and 06/03/22 revealed Resident #17 was cognitively impaired with poor decision-making skills, had diagnosis of dementia, ambulated independently with no hearing vision problems. Review of plan of care for Resident #17 did not identify the resident required a secured unit. Observations on 08/01/22 from 9:30 A.M. to 4:30 P.M. and 08/02/22 from 6:30 A.M. to 4:30 P.M. revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-08-15 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, medical record review, staff interview and review of facility policy, the facility failed to ensure bed rails to assist with bed mobility were applied to the bed for one (#60) of 17 residents sampled for activities of daily living (ADLs). The facility census was 63. Findings included: Review of medical record for Resident #60 revealed an admission date of 12/13/19. Diagnosis included schizoaffective disorder, bipolar, dementia with behavioral issues, falls, anxiety, and weakness. Review of quarterly side rail screening, dated 07/07/22 by Licensed Practical Nurse (LPN) #285, revealed Resident #60 had weakness and requested side rails for sense of security, to move up and down in bed, entering bed more safely, transferring more safely and to avoid rolling out of bed. Assessment indicated side quarter side rails were recommended to help resident position self. Review of the Minimum Data Set (MDS) 3.0 assessment, dated 07/08/22, revealed Resident #60 had severely impaired cognition, had no behaviors, did not reject care, and was dependent or required extension…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-08-15 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observation, resident interview, staff interview, and review of the facility policy, the facility failed to ensure residents received proper nail care. This affected three (Resident #7, #25, #42) of four residents sampled for activities of daily living (ADLs.) The facility census was 63. Findings include: 1. Review of the medical record for Resident #7 revealed an admission date of 04/27/22 with a diagnosis of myopathy. Review of the Minimum Data Set (MDS) assessment, dated 08/03/22, revealed Resident #7 was cognitively impaired and required extensive assistance of one staff with ADLs. Review of the care plan for Resident #7, dated 08/02/22, revealed an ADL self-care deficit. Interventions included assist with ADLs and keep nails short and clean. Review of the care plan for Resident #7, dated 08/02/22, revealed the resident had the potential for impaired skin integrity and was at risk for skin tears. Interventions included staff should assist with hygiene and general skin care. Observation on 08/01/22 at 3:31 P.M. of Resident #7 revealed the resident's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-08-15 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, staff interview, and review of the facility policy, the facility failed to assess and monitor a pressure ulcer for one (#10) resident. The facility identified four residents with pressure ulcers. The census was 63. Findings include: Review of the medical record for Resident #10 revealed an admission date of 05/12/22 with a diagnosis of paraplegia. Review of the Minimum Data Set (MDS) assessment, dated 05/16/22, revealed resident was mildly cognitively impaired and required extensive assistance of one to two staff with activities of daily living (ADLs). Resident was coded as negative for the presence of pressure ulcers and was at risk for the development of pressure ulcers. Review of the pressure ulcer risk assessment for Resident #10 dated 05/12/22 revealed the resident was at low risk for the development of pressure ulcers. Review of the care plan for Resident #10 dated 05/16/22 revealed a potential for impairment of skin integrity and at risk for skin tears, poor tissue integrity, potential for infection related to altered nutritional state, disease…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-08-15 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observation, resident interview, staff interview, and review of the facility policy, the facility failed to ensure medications were secured and not left at the residents' bedside for two (#8 and #46) residents observed during the survey. The facility census was 63. 1. Review of the medical record for Resident #8 revealed an admission date of 04/29/22 with a diagnosis of paraplegia. Review of the Minimum Data Set (MDS) assessment, dated 08/03/22, revealed Resident #8 was cognitively impaired. Review of the August 2022 monthly physician's orders for Resident #8 revealed an order dated 04/29/22 for Zofran every eight hours as needed for nausea and vomiting. Observation on 08/02/22 at 9:56 A.M. of Resident #8's room revealed there was a plastic cup with a white pill sitting on top of resident's overbed table. Interview on 08/02/22 at 9:56 A.M. with Resident #8 confirmed there was plastic cup with a white pill on his overbed table and he thought the nurse had brought it in last night because he was sick to his stomach, but he didn't want to take any pills.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2019-08-01 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview and review of facility policy, the facility failed to ensure food items in the kitchen, nourishment refrigerators and the facility food thermometer were maintained in a manner to prevent and protect food against contamination and spoilage. This affected all residents residing in the facility except for two residents (Resident #10 and #65) who received nothing by mouth (NPO). The facility census was 79. Findings include: 1. Observation of the kitchen on 07/29/19 at 9:35 A.M. revealed a bag of open undated strawberries and a bag of open undated blueberries to be in the ice cream freezer. There was also a plastic tub of cooked chicken breasts, dated 07/29/19, with no lid on them and a plastic tub of stir fry, dated 07/27/19, with no lid on it in the refrigerator. Interview with Dietary Director #35 on 07/29/19 at 9:35 A.M. verified there to be a bag of open undated strawberries and a bag of open undated blueberries to be in the ice cream freezer. Dietary Director #35 also confirmed there was a plastic tub of cooked chicken breasts dated 07/29/19…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2019-08-01 · tag F0679 — failed to provide activities — pattern
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and review of the activity calendar, the facility failed to provide an ongoing program of activities for each resident that met their individual needs and preferences. This affected four (Resident #10, Resident #15, Resident #24 and Resident #39) residents and had the potential to affect all 20 residents of the secured unit for residents with dementia related diagnoses. The facility census was 79. Findings include: 1. Record review revealed Resident #15 was admitted to the facility on [DATE]. Review of Resident #15's activity interview for daily and activity preferences dated 02/13/19 revealed listening to music, being around animals, going outside and getting fresh air were somewhat important to Resident #15. Review of Resident #15's quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed the resident was severely cognitively impaired. Review of Resident #15's activities care plan revealed staff should assist resident in developing a program of activities that are…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2019-08-01 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview and record review, the facility failed to ensure the portion sizes reflected in the menu spreadsheet were followed to ensure residents received adequate nutrition. This affected nine (Resident #9, #23, #24, #56, #62, #72, #74, #81 and #83) of 79 residents residing in the facility that received pureed diets. The facility census was 79. Findings include: Review of the dietary menu spreadsheet revealed residents on pureed diets were to get four oz. of pancake. Observation of Dietary Director #35 on tray line on 07/31/19 at 7:34 A.M. revealed Dietary Director #35 gave Resident #72 and Resident #9 an ivory scoop or 3.2 ounces (oz.) of pureed pancake. Interview with Dietary Director #35 on 07/31/19 at 7:34 A.M. verified he was using an ivory scoop to serve the pureed pancakes. Interview with Dietician #500 on 07/31/19 at 2:45 P.M. verified the ivory scoop used to serve the pureed pancakes on 07/31/19 was a 3.2 oz scoop. Dietician #500 also confirmed the dietary menu spreadsheet reported pureed diets were to get four oz of pureed pancakes on 07/31/19.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-08-01 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure residents who were served breakfast in the dining room were treated in a dignified manner that promoted their quality of life at the facility. This affected one (Resident #82) resident. The facility census was 79 residents. Findings include: Review of Resident #82's record revealed she was admitted to the facility on [DATE], with pertinent diagnoses of Alzheimer's disease, dementia with behavioral symptoms, and dysphagia. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed the cognitively impaired resident required supervision of staff with eating tasks. The resident was on a pureed diet. A care plan dated 07/13/19 revealed the resident was at nutritional risk related to diagnoses of dementia requiring a mechanically altered diet. Pertinent interventions included monitoring for any signs of dysphagia, pocketing, choking, coughing, or holding food in mouth, providing supplements as ordered, providing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-08-01 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to ensure a resident's physician and resident representative were notified of an accident that resulted in a bruise to a resident's forehead. This affected one (Resident #9) of three residents reviewed for accidents. The facility census was 79. Findings include: Record review revealed Resident #39 was admitted to the facility on [DATE] with diagnoses including frontotemporal dementia. Review of Resident #39's quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed the resident was cognitively impaired and required supervision with bed mobility, transfers and eating and required extensive assistance with dressing, toileting and personal hygiene. Review of Resident #39's progress notes and shower sheets from 06/01/19 to 07/31/19 revealed no documentation regarding bruising on Resident #39's forehead. Observation of Resident #39 on 07/29/19 at 11:50 A.M. revealed a light yellow colored bruise approximately one inch by one half inch on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-08-01 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to ensure residents received timely incontinence care. This affected two (Residents #56 and #61) of 19 sampled residents The facility census was 79 residents. Findings include: 1. Record review revealed Resident #56 was admitted to the facility on [DATE] with diagnoses including diabetes, vascular dementia, arthropathy, osteoporosis, dysarthria, cerebral vascular accident with hemiplegia, dysphagia, hypertensive retinopathy, glaucoma, major depressive disorder, seizures, aphasia, hypertension, and cerebral infarction. A care plan was developed on 07/23/17 that stated the resident was at risk of developing complications secondary to having functional bladder incontinence related to dementia and impaired mobility. Interventions included coordinating care with hospice team, checking for incontinence during rounds, washing, rinsing, and drying his perineum after incontinence episodes, and monitor for symptoms of urinary tract infections. Review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-08-01 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to ensure a resident who sustained a bruise to her forehead received appropriate assessment, treatment and monitoring. This affected one (Resident #39) of three residents reviewed for accidents. The facility census was 79. Findings include: Record review revealed Resident #39 was admitted to the facility on [DATE] with diagnoses including dementia. Review of Resident #39's quarterly Minimum Data Set assessment dated [DATE] revealed the resident was cognitively impaired and required supervision with bed mobility and transfers and required extensive assistance with dressing, toileting and personal hygiene. Review of Resident #39's progress notes and shower sheets from 06/01/19 to 07/31/19 revealed no documentation regarding bruising on Resident #39's forehead. Observation of Resident #39 on 07/29/19 at 11:50 A.M. revealed resident to have a light yellow colored bruise approximately one inch by one half inch on the right side of her forehead.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-08-01 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, the facility failed to ensure residents received their treatments consistently to promote healing. This affected two (#65 and #81) of four residents reviewed for pressure sores. The facility identified three residents with pressure sores. The facility census was 79 residents. Findings include: 1. Review of Resident #65's record revealed she was admitted to the facility on [DATE] with diagnoses including diabetes mellitus, anxiety state, depression, kidney disease, chronic obstructive pulmonary disease and urinary incontinence. Review of a care plan, developed on 04/07/17, revealed the resident had the potential for impairment of skin integrity related to diabetes mellitus, immobility and incontinence. Pertinent interventions included assistance with repositioning, assisting with hygiene and general skin care including the application of barrier cream to the buttocks and skin prep to the heels and the use of a low air loss mattress. Review of the annual Minimum Data Set…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-08-01 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, the facility failed to ensure a resident received sliding scale insulin in accordance to physician orders. This affected one (#18) of five residents reviewed for unnecessary medications. The facility identified 17 residents on insulin. The facility census was 79 residents. Findings include: Review of the record Resident #18 revealed the resident was admitted to the facility on [DATE] with diagnoses including diabetes mellitus. Review of the quarterly Minimum Data Set (MDS) assessment, dated 05/15/19, revealed the resident was cognitively intact. Review of the physician orders, dated 11/10/18, revealed the resident received Novolog Insulin 10 units subcutaneously before meals for diabetes mellitus. He also was to receive Novolog Insulin in accordance to the sliding scale results before meals which stated if blood sugar test results were 150 - 200 administer five units Novolog Insulin; 201 - 250 administer 10 units Novolog Insulin; 251 - 300 administer 15 units Novolog…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-08-01 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, the facility failed to ensure pharmacy recommendations were addressed timely by the physician. This affected two (Resident #5 and #24) of five residents reviewed for unnecessary medications. The facility census was 79. Findings include: 1. Record review for Resident #5 revealed the resident was admitted to the facility on [DATE] with the following diagnoses dementia with behavioral disturbance, major depressive disorder, psychosis and insomnia. Review of Resident #5's quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed the resident to be severely cognitively impaired and received antipsychotics and antidepressants. Review of Resident #5's physicians orders revealed resident was prescribed Seroquel 50 milligrams (mg.) by mouth at bedtime for dementia on 06/08/18 and Seroquel 50 mg. by mouth in the afternoon for dementia on 06/08/18. Review of Resident #5's pharmacy recommendation, dated 04/11/19, revealed a trialed decrease of Seroquel was recommended.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-08-01 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, the facility failed to ensure a resident received adequate monitoring for the use of an anticoagulant. This affected one (Resident #34) of five residents reviewed for unnecessary medications. The facility identified 13 residents on anticoagulants. The facility census was 79 residents. Findings include: Review of Resident's #34's admission record, revealed he was admitted to the facility on [DATE] with diagnoses including cerebral vascular accident (CVA) and cerebral infarction. Review of the annual Minimum Data Set (MDS) assessment, dated 06/07/19, revealed the resident had intact cognition. Review of the care plan, dated 04/17/17, revealed the resident needed monitoring for the use of Coumadin, an anticoagulant, with the potential for uncontrolled bleeding. Pertinent interventions included administering the Coumadin as ordered, monitoring his labs as ordered and adjusting the Coumadin dosage per physician orders, and monitoring for any bruising, blood in urine, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-08-01 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, review of facility policy and staff interviews, the facility failed to provide a gradual dose reduction for two residents who were receiving psychotropic medications and failed to provide rationale for extended use of an as needed psychotropic drug for one resident. This affected three residents (#5, #18 and #24) of five resident reviewed for unnecessary medications. The resident census was 79. Findings include: 1. Record review revealed Resident #5 was admitted to the facility on [DATE]. Diagnoses included dementia with behavioral disturbance, major depressive disorder and psychosis. Review of Resident #5's quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed the resident to be severely cognitively impaired and received antipsychotics and antidepressants during the seven-day look back period of the assessment date. Review of the physician orders, dated 06/08/18, revealed the resident was prescribed Seroquel 50 milligrams (mg.) by mouth at bedtime for dementia, Seroquel 50…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-08-01 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and resident and staff interview, the facility failed to ensure one (#34) of five residents reviewed for dental services, received his dentures timely. The facility census was 79 residents. Findings include: Review of Resident #34's record, revealed he was admitted to the facility on [DATE] with diagnoses including cerebral vascular accident (CVA), degenerative joint disease, anxiety, and depression. Review of the annual Minimum Data Set (MDS) assessment, dated 06/07/19, revealed the cognitively aware resident, required extensive assistance with personal hygiene tasks. The MDS also revealed the resident had no natural teeth and was edentulous. Review of the care plan, dated 04/17/17, revealed the resident had a potential for or altered dental status related to the need for assistance with dental hygiene. Interventions included assisting with oral care as needed, notifying the nurse of any chewing problems or complaints of discomfort, assist with referrals as needed, consult…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-08-01 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and staff interview, the facility failed to ensure a resident's code status was accurately documented in the care plan and hard chart. The facility also failed to ensure an incident that caused a bruise to a resident's forehead was documented in the chart. This affected two (Resident #9 and #39) of 24 residents reviewed for complete and accurate medical records. The facility census was 79. Findings include: 1. Record review revealed Resident #9 was admitted to the facility on [DATE] with the diagnoses including dementia in other diseases classified elsewhere with behavioral disturbance, Alzheimer's disease with early onset, type two diabetes mellitus with diabetic neuropathy and recurrent depressive disorders. Review of the quarterly Minimum Data Set (MDS) assessment, dated 04/30/19, revealed the resident to be cognitively impaired. Review of Resident #9's chart revealed Resident #9 to have a full resuscitation paper signed by Resident #9's representative on 09/06/19. Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to CARECORE HEALTH — 10 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.1-0.1 vs chain
Health inspection 2 of 51.8+0.2 vs chain
Staffing 1 of 51.7-0.7 vs chain
Quality measures 5 of 54.3+0.7 vs chain
The other 9 homes this chain runs (chain average 2.1★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
CUSTOMERS BANKOrganization5% OR GREATER MORTGAGE INTERESTsince 08/14/2020
HERTANU, JOSEPHIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/01/2018
CARECORE HEALTH LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/01/2018
GERAGHTY, MATTHEWIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/25/2023
HERTANU, CHAIMIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/01/2018
KURANGA, ABRAHAMIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2024
FASTEN HALBERSTAM LLPOrganizationADP OF THE SNFsince 08/01/2018
MEADOWS REAL ESTATE HOLDINGS, LLCOrganizationADP OF THE SNFsince 08/01/2018

CMS files one row per role, so the 14 rows in the source record cover these 8 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$7.2M
Net patient revenuemost recent cost report
-6.9%
Operating marginrevenue minus expenses
$720K
Related-party expense9% of expenses
Who pays — share of resident-days
Medicaid 33%Medicare 4%Other / private 63%

This home reported $720K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$460per resident / day
operating cost
$13,987per month
≈ monthly operating cost
$431per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in OH

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Ohio Medicaid page.

Typical monthly cost in Ohio
$9,186/mo
Nursing home (semi-private)
$10,389/mo
Nursing home (private)
$6,103/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 366175. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-05-08, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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