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Carecore At Mentor

8881 Schaefer St, Mentor, OH 44060 · For profit - Limited Liability company · 124 certified beds · (440) 255-9309 Medicare & Medicaid certified

Call the home — (440) 255-9309 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0606) — cited Apr 2022Behavioral-health or dementia-care citation — no harm found (F0758)6 actual-harm citations$35,457 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0606), cited Apr 2022
  • it has 6 actual-harm citations
  • a high number of inspection citations overall (32) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $35,457 in federal fines (most recent 2024-04-19)
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (1/5)
  • its facility-reported quality-measure rating is low (2/5)
  • nursing-staff turnover (72%) runs well above the national median (45%)
  • its last standard health inspection was over 2 years ago — the star rating may not reflect current conditions

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 2 of 5

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
6006 Andrews Rd · (440) 701-4155 · Call to confirm hours
Pharmacy
6079 Andrews Rd · (440) 306-0011 · Call to confirm hours
Grocery
Marc's0.9 mi
5929 Andrews Rd · (440) 257-5995 · Call to confirm hours
Park
Mentor Marsh Beach Club · Typically dawn to dusk
Place of worship
7985 Munson Rd · (440) 257-5565

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased9.6%5.3%15.4%worse than state — see note marked double-dagger below the table
Long-stay residents who lose too much weight12.6%6.2%5.4%worse
Long-stay residents with a catheter left in their bladder0.3%0.2%0.9%worse than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.4%0.4%2.0%better than state — see note marked double-dagger below the table
Long-stay residents with depressive symptoms7.3%30.1%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury5.1%3.2%3.3%worse
Long-stay residents whose ability to walk worsened12.3%6.1%16.1%worse than state — see note marked double-dagger below the table
Long-stay residents on antianxiety or hypnotic medication18.9%25.5%18.9%typical
Long-stay residents given the seasonal flu vaccine90.0%94.5%95.3%typical
Long-stay residents with pressure ulcers7.5%3.4%4.7%worse
Long-stay residents with worsening bladder/bowel control24.9%21.4%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table17.0%8.8%17.1%typical
Short-stay residents who newly got an antipsychotic medication3.0%1.2%1.4%worse
Short-stay residents given the seasonal flu vaccine48.8%75.6%79.4%worse
Short-stay residents rehospitalized after admission34.4%24.9%22.6%worse
Short-stay residents with an outpatient ER visit25.9%12.9%12.0%worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

41.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 51 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

41.4%U.S. median 51.5%
Got home and stayed home
11.4%U.S. median 10.7%
Went back to hospital
0.28U.S. median 0.31
Therapy hours / resident / day
0.16hours / resident / day
Physical therapy
0.07hours / resident / day
Occupational therapy
0.05hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.28 therapist hours per resident per day in 2026Q1 — more than 42% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 33% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF41.4%CMS range 31.2–54.451.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.4%CMS range 7.0–16.810.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified96.9%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened3.2%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.0%CMS range 3.8–13.17.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.921.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.35
RN hours/ resident / day
1.12
LPN hours/ resident / day
1.51
Aide hours/ resident / day
2.98
Total nurse hours/ resident / day
0.23
RN hoursweekends
72.2%
Total nursing turnover
69.2%
RN turnover

How full it usually is: this home is certified for 124 beds and averages 86.8 residents a day — about 70% occupied, or roughly 37 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.98 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.35 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.51 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.64 hrs/resident/day on weekends vs 3.12 on weekdays — 15% thinner on weekends. RN hours go from 0.40 to 0.23 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 72% is well above the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

7
deficiencies at the latest standard inspection (2024-07-11)
8
at the previous standard inspection (2022-04-01)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

This trend is not current. The most recent of these two inspections was over 2 years ago; the arrow describes what inspectors found then, not what the home is like now.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

32 citations, most serious first. The 16 most serious are shown; the remaining 16 are one tap away and print in full.

  • Actual harm · Gcited before2025-12-10 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on closed record review and interview, the facility failed to adequately monitor Resident #85's condition including bowel and bladder elimination to timely identify and treat infection and constipation. This affected one resident (#85) of three residents reviewed for change in condition. The facility census was 80. Actual harm occurred on 06/25/25 after Resident #85 who had cystitis (inflammation of the bladder), reflux, diabetes, impaired cognition and mobility, a high risk for constipation and infection, and a history of sepsis (a life-threatening response to an infection) failed to receive sufficient monitoring to timely treat constipation and infection. The resident developed progressive symptoms throughout the day including an upset stomach, diaphoresis (heavy sweating), vomiting fecal matter, a firm and distended abdomen, hypoxemia (low blood oxygen), a change in mental status, a high heart rate and pallor before being transferred to the hospital and admitted with aspiration pneumonia and a possible…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2025-12-10 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on closed medical review and interview, the facility failed to develop and implement a comprehensive and individualized pressure ulcer prevention program to promote healing and to prevent a decline and infection in pressure ulcers. This affected one resident (#87) of three residents reviewed for pressure ulcers. The facility census was 80.Actual harm occurred beginning on 04/30/25 when Resident #87, who was admitted to the facility with two Stage IV (a severe open sore that has penetrated through all layers of the skin and underlying tissue exposing muscle, tendon or bone) pressure wounds was noted to have a deterioration in wound status (green drainage indicative of infection and increase in size). Wound cultures were not obtained until 05/15/25. On 06/06/25 Resident #87 requested to go to the hospital due to complaints of not feeling well (the resident's family had identified the resident had experienced new onset confusion and lethargy during the week prior). The resident was admitted to the hospital…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2024-05-10 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, review of hospital records, facility policy review and interview the facility failed to ensure Resident #91 was free from a significant medication error when the facility administered Resident #91's diuretic (medication to increase the production of urine) when it should have been on hold. Actual Harm occurred on 03/29/24 when the facility failed to hold Resident #91's diuretic medication resulting in a significant change in the resident's condition resulting in an unplanned hospitalization. On 03/29/24 Primary Care Physician (PCP) #615 ordered to hold Resident #91's Torsemide (diuretic medication) due to abnormal lab work including an increase in the resident's creatinine level (a test that measured how well the kidneys filter waste from the blood) to 3.3 mg/ deciliter (dl) indicating worsening of her kidney function, repeat the lab work on 04/01/24 and to notify Nephrologist #614 of the results. On 04/01/24 Resident #91's creatinine increased to 5.4 mg/dl; however, the facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-04-19 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, facility policy review and interview, the facility failed to provide comprehensive, individualized and sufficient wound care for Resident #28 and Resident #95. This affected two residents (#28 and #95) of three residents reviewed for non-pressure related wound care. The facility census was 90. Actual harm occurred on 03/21/24 when Resident #28, who was incontinent and admitted for wound care, was directly admitted to the hospital with a foul smelling, pus draining, painful wound and diagnosed with cellulitis/infection due to a lack of monitoring and adequate wound care following the resident's admission on [DATE]. Findings include: 1. Review of the medical record for Resident #28 revealed an admission date of 03/12/24. Diagnoses included polyneuropathy, diabetes mellitus type II, congestive heart failure, hidradenitis suppurativa (chronic skin condition which involve lesions from inflammation and infection of sweat glands), pain in hip, dorsalgia (back pain), cervicalgia (neck pain),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2024-04-19 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and policy review, the facility failed to ensure Resident #62 received nutritional supplements as ordered, failed to develop and implement a comprehensive and effective nutrition program, and failed to obtain re-weights and/or weekly weights when a severe weight loss was noted. This affected one resident (#62) of three residents reviewed for nutrition. The facility census was 90. Actual harm occurred when Resident #62, who weighed 11.0 pounds on 01/04/24, experienced a severe 6.2% weight loss from 01/04/24 to 02/01/24, continued to lose an additional 8.4% from 02/01/24 to 03/01/24, and the weight loss was not addressed until 02/28/24. Resident #62 did not receive nutritional supplements as ordered. Resident #62's weight of 95.4 pounds on 03/01/24 reflected a severe weight loss of 14.5% over 56 days. Findings include: Review of the medical record for Resident #62 revealed an admission date of 07/10/23. Diagnoses included rheumatoid arthritis (RA), diabetes, lupus,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-04-19 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide sufficient tracheostomy care for Residents #19 and #29. This affected two residents (#19 and #29) of three residents reviewed for tracheostomy care. The facility census was 90. Actual harm occurred on [DATE] and on [DATE] when Resident #19, who was cognitively impaired and was dependent on staff for tracheostomy care, was admitted to the hospital with acute on chronic respiratory failure with hypoxia, recurrent infection, and need for mechanical ventilation. On [DATE] there was concern for mucus plugging prior to the hospital stay which contributed to the respiratory failure. From admission on [DATE] through [DATE], there was no evidence Resident #19 received routine ordered tracheostomy care including administering oxygen, continuous monitoring of oxygenation levels, suctioning, changing the cannula, and cleaning the tracheostomy site outside of when the respiratory therapist was in the facility. Findings include: 1. Review of the medical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-05 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure that facility heating units were maintained in good repair. This affected 20 residents (#8, #23, #30, #37, #39, #41, #42, #43, #49, #55, #58, #60, #65, #70, #72, #75, #81, #85, #86, and #93) of 93 residents residing in the facility. The facility census was 93. Findings include: Record review of the Mentor Fire Department Incident Report #26872, dated 01/31/26 at 4:48 P.M., revealed an incident at the facility involving a blower motor belt smoking and causing excessive heat from the conference room heating unit.On 02/04/26 at 9:41 A.M., an interview with the Administrator revealed on 01/31/26, the facility experienced an issue with the heating unit located in the conference room. The Administrator stated that the motor froze on the heating unit which caused the belt to smoke resulting in excessive heat and the activation of the fire alarm system.A review of a facility document titled Monitoring of Heaters, dated 02/04/26, revealed 18 thermostats were not functioning correctly in the following resident rooms (Rooms…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-10 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews, the facility failed to timely notify Resident #84's family of the resident's hospitalization. This affected one resident (#84) of three residents reviewed for change in condition. The facility census was 80.Findings include:Review of the medical record for Resident #84 revealed an admission date of 06/19/25. Diagnoses included chronic obstructive pulmonary disease (COPD), displaced fracture neck of the left femur, open wound to the left hip, diabetes, presence of left artificial hip, peripheral vascular disease. The resident was discharged to another facility on 07/16/25.Review of the Five-Day Minimum Data Set (MDS) assessment, dated 06/23/25, revealed Resident #84 had intact cognition. Review of the nurses note on 06/21/25 at 7:00 A.M. revealed at around 4:00 A.M. Emergency Medical Services (EMS) arrived at the facility stating they got a call from a female resident that did not know where she was and was afraid. Upon entering room, Resident #84 was on the phone with 911. The resident's call light was not on. The resident had no complaints of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-10 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to timely collect a urine sample and start an antibiotic for a urinary tract infection (UTI). This affected one (Resident #84) of three residents reviewed for timely lab work. The facility census was 80.Findings include:Review of the medical record for Resident #84 revealed an admission date of 06/19/25. Diagnoses included chronic obstructive pulmonary disease (COPD), displaced fracture neck of the left femur, open wound to the left hip, diabetes, presence of left artificial hip, peripheral vascular disease. The resident was discharged to another facility on 07/16/25.Review of the Five-Day Minimum Data Set (MDS) assessment, dated 06/23/25, revealed Resident #84 had intact cognition. The resident required partial/moderate assistance for toileting hygiene, upper body dressing, to roll left and right, and sit to laying. The resident required substantial/maximal assistance for lower body dressing, sit to stand, chair to bed to chair transfer, and toilet transfer.Review of the nurse's note dated 07/07/25 at 7:10 A.M. revealed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-07-11 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and review of facility policy, the facility failed to ensure the ice machine filter was clean and sanitary and that staff properly secured and covered their hair while working in the kitchen. This had the potential to affect all residents (except Residents #45 and #85 who were identified by the facility as having orders for nothing by mouth) who received food from the kitchen. The facility census was 84. Findings include: On 07/08/24 from 8:08 A.M. through 8:20 A.M., the initial tour of the kitchen revealed the ice machine filter was not clean and had a layer of dust. Interview at the time of observation with Dietary [NAME] #814 verified the ice machine filter was dirty and it was supposed to be cleaned monthly. On 07/10/24 at 12:26 P.M., an observation of the kitchen revealed Dietary [NAME] #815 was wearing a hairnet on top of her head with long braids hanging down her back which were not covered by the hairnet. Dietary [NAME] #815 began preparing food without securing or covering her long braids. On 07/10/24 at 1:03 P.M., an interview with Dietary…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-07-11 · tag F0908 — failed to keep essential equipment working — widespread
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, review of email communication between the facility and the repair company, and review of the quote for repairs, the facility failed to maintain the walk-in freezer in a proper working condition and address a malfunction of the freezer door in a timely manner. This had the potential to affect all residents (except Residents #45 and #85 who were identified by the facility as having orders for nothing by mouth) who received food from the kitchen. The facility census was 84. Findings include: Review of the repair quote, dated 05/13/24, revealed Royal Heating and Air Conditioning Service determined the freezer door sweep needed repaired and quoted the facility $288.00 for the repair with an estimated completion date of 07/10/24 through 08/07/24. Review of an email, dated 07/01/24, sent from Royal Heating and Air Conditioning Service to the Administrator revealed the repair company needed confirmation that the repair quote had been accepted and the part needed to be ordered from the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-11 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to change nasal cannula oxygen tubing in a timely manner. This affected four residents (#22, #32, #64 and #69) of 18 residents identified as utilizing oxygen. The facility census was 84. Findings include: 1. Review of Resident #32's medical record revealed an initial admission date of 04/02/24. Resident #32's significant diagnoses included chronic obstructive pulmonary disease. Review of Resident #32's admission Minimum Data Set (MDS) assessment dated [DATE] revealed resident's cognition was intact and used oxygen continuously over the previous seven-day lookback. Review of care plan dated 04/25/24 revealed Resident #32 had an alteration in respiratory function related to chronic obstructive pulmonary disease. Interventions included to provide oxygen as ordered at three liters per minute via nasal cannula. Resident #32's physician orders included to administer oxygen at three liters per minute via nasal cannula to maintain a pulse oximeter…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-11 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interview, admitting facility documents and hospital paperwork, the facility failed to adequately capture Resident #47 health status at the time of the Minimum Data Set Assessments (MDS). This affected one (#47) of one reviewed for dialysis. The facility census was 84. Findings include: Review of the medical record for Resident #47 revealed an admission date of 09/02/23 with diagnoses that included intraductal carcinoma of left breast, end stage renal disease, and dependence on renal dialysis. Review of the physician orders dated 09/05/23 revealed an order for dialysis every Monday, Wednesday, and Friday starting at 5:10 A.M. and ending at 8:25 A.M. at Fresenius Mentor. Review of the care plan dated 03/04/24 revealed Resident #47 had an alteration in health maintenance related to end stage renal disease and received dialysis on Mondays, Wednesdays, and Fridays with interventions that included attend dialysis as ordered, receive treatments as ordered, and monitor, document, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-11 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, interview, and review of facility policy, the facility failed to develop and implement a plan of care for use of psychotropic medications for Resident #72. This affected one (#72) of five residents reviewed for unnecessary medications. The facility census was 84. Findings include: Review of the medical record for Resident #72 revealed and admission date of 07/10/23 with diagnoses including schizophrenia, insomnia, and anxiety. Review of the quarterly Minimum Data Set (MDS) Assessment, dated 04/18/24, revealed Resident #72 received an antipsychotic and antidepressant during the seven day lookback period. Review of the comprehensive care plan, last reviewed 04/19/24, revealed there was no care plan for use of psychotropic medications. Review of the physician's orders for July 2024 identified orders for Invega Sustenna (an antipsychotic) intramuscular prefilled syringe 156 milligrams (mg) per milliliter (ml) inject one ml intramuscularly on the first of every month (ordered 04/01/24) and Trazodone Hydrochloride (HCl) (an antidepressant) 25 mg by mouth once daily…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-11 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to securely administer medications according to Resident #3's needs. This affected one resident (Resident #3) of five residents reviewed for medications. The total census was 84. Findings include: Record review of Resident #3 revealed she was admitted [DATE] and had diagnoses including Chronic Obstructive Pulmonary Disease (COPD), diabetes, visual hallucinations, major depressive disorder, and bipolar disorder. Review of Resident #3's physician orders revealed no order allowing her to keep medications at the bedside except for her nasal spray. She had an active order dated 01/27/24 for Desvenlafaxine 100 mg to be given daily in the morning for depression. She had an order for as-needed acetaminophen and for scheduled Alrex and Fluticasone doses, but no active order for Turmeric. The record review revealed no evidence of a medication self-administration assessment. Observation of Resident #3 on 07/09/24 at 8:14 A.M. revealed she was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-11 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure a medication error rate of less than 5 percent (%). A total of 27 medications were observed with two errors identified for a medication error rate of 14.8 %. This affected one (Resident #3) of five residents reviewed for medication administration. The total census was 84. Findings include: Record review of Resident #3 revealed she was admitted [DATE] and had diagnoses including chronic obstructive pulmonary disease (COPD), diabetes, visual hallucinations, major depressive disorder, and bipolar disorder. There was no order allowing her to keep medications at the bedside except for her nasal spray. The record review revealed no evidence of a medication self-administration assessment. Resident #3's physician orders dated 01/27/24 revealed orders for Desvenlafaxine 100 milligram (mg) to be given daily in the morning for depression, an order dated 01/24/24 for artificial tears to be given twice daily for dry eyes, an order dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
Show the remaining 16 citations
  • Potential for harm · D2024-05-10 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, facility policy review and interview the facility failed to ensure Resident #91's medical record was complete and accurate. This affected one resident (#91) of nine residents reviewed for accuracy of medical records. The facility census was 87. Findings included: Review of the closed medical record for Resident #91 revealed an admission date of 03/09/24. The resident was transferred to the hospital on [DATE] and did not return to the facility. Resident #91 had diagnoses including partial amputation of her right foot, diabetes, chronic kidney disease, lymphedema, and osteomyelitis. Review of a nursing note dated 04/02/24 at 2:31 A.M. and completed by Licensed Practical Nurse (LPN) #617 revealed Resident #91's lab work was sent to PCP #615, and he was also sent a message. Review of a nursing note dated 04/02/24 at 8:16 A.M. and completed by Registered Nurse (RN) #618 revealed the lab work was faxed to Nephrologist #614. Review of a nursing note dated 04/02/24 at 10:58 A.M. and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-04-19 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review, and facility policy review, the facility failed to ensure staff used appropriate infection control practices by not implementing required enhanced barrier precautions for Residents #19 and #61, appropriately handling soiled linen and paper hand towels for Resident #61, and not performing hand hygiene and using a clean barrier during wound care for Resident #22. This affected three residents (#19, #22 and #61) and had the potential to affect all 90 residents residing in the facility. Findings include: 1. Review of the medical record for Resident #19 revealed an admission date of 01/09/24. Diagnoses included respiratory failure, tracheostomy status, and gastrostomy status. Hospital documentation dated 03/17/24 indicated a positive MRSA (Methicillin-resistant Staphylococcus aureus) which was a recognized MDRO (multidrug-resistant organism). Review of the medical record for Resident #61 revealed an admission date of 12/25/24. Diagnoses included respiratory failure, gastrostomy status and tracheostomy status. Observation on 04/02/24 at 9:45…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-04-19 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview the facility failed to maintain a clean and homelike environment within resident hallways and a shower room. This affected eight residents (#17, #24, #33, #35, #38, #46, #55 and #73) and had the potential to affect all 90 residents residing in the facility. Findings include: 1. Observation on 04/02/24 at 9:05 A.M. revealed two unused incontinence briefs stuffed into the handrail outside the room entrance for Residents #33 and #46; a yellow soiled sock on the floor near the room entrance for Resident #24; and a large Starbucks beverage and Starbucks food package placed within the handrail alongside the soiled linen and trash containers placed next to the room entrance for Resident #55. Observation on 04/02/24 at 12:01 P.M. revealed a consumed and dirty breakfast tray placed on top of a heating unit underneath the handrail next to the room entrance for Residents #17 and #38; two unused incontinence briefs stuffed into the handrail outside the room entrance for Residents #33 and #46; a yellow soiled sock previously on the floor now stuffed into the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure thorough and accurate fall investigations were completed for Residents #5, #94, and #97. This affected three residents (#5, #94, and #97) of four residents reviewed for accidents. The facility census was 90. Findings include: 1. Review of the medical record for Resident #97 revealed a readmission date of 02/17/24. The resident was discharged to the hospital on [DATE]. Diagnoses included acute kidney failure, gout, urinary tract infection (UTI), anxiety disorder, diabetes, cirrhosis of liver, fall from chair-subsequent disorder, and ascites. Review of the admission 5-day Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #97 had moderately impaired cognition. Review of the nurse's note dated 03/13/24 at 12:56 A.M. revealed the nurse went to Resident #97's room to take her vital signs for blood pressure medication administration. Resident #97 was found on the floor with her back leaning against her bed. Vital signs included…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-19 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and facility policy review, the facility failed to obtain orders for and provide sufficient urinary catheter related care for Resident #19. This affected one resident (#19) of one resident reviewed for urinary catheters. The facility census was 90. Findings include: Review of the medical record for Resident #19 revealed an admission date of 01/09/24. Diagnoses included diabetes mellitus type II, acute respiratory failure with hypoxia, hemiplegia and hemiparesis following cerebrovascular disease affecting right dominant side, tracheostomy status, encephalopathy, and chronic kidney disease stage IV, severe. Resident #19 was discharged to the hospital on [DATE], re-entered the facility on 03/06/24, was discharged to the hospital on [DATE], re-entered the facility on 04/01/24, and was discharged to the hospital on [DATE]. Review of the admission Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #19 was rarely or never understood and had a urinary…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-03 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review the facility did not ensure a safe, functional, sanitary, and comfortable shower room. This affected two residents (#42 and #82) out of two residents reviewed for the accommodation of showers and had the potential to affect all 17 residents (#2, #12, #23, #32, #34, #39, #41, #42, #47, #60, #61, #62, #71, #77, #78, #79, #82) residing on the secured unit. The facility census was 93. Findings included: 1. Review of the medical record for Resident #82 revealed an admission date of 10/17/23 with diagnoses including traumatic brain injury with loss of consciousness, dementia, psychosis, history of falling, and intellectual disabilities. Review of the admission Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #82 had impaired cognition. He was dependent on staff assistance with his showers. Review of the care plan dated 10/17/23 revealed Resident #82's bathing preference was to have a shower. Interventions included encourage him to voice his personal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2022-04-01 · tag F0761 — failed to label and store drugs safely — widespread
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview the facility failed to ensure all medications were properly dated when opened to ensure they were not used after expiration and failed to ensure all medications were properly stored and not left unattended. This affected four residents (#28, #18, #331 and #19) and had the potential to affect all 77 residents residing in the facility. Findings Include: 1. On 03/30/22 at 11:11 A.M. observation and interview with Registered Nurse (RN) #258 of the medication storage room for the 300-400 hall revealed a vial of floucolvax (flu vaccine) dated as filled 10/11/21 was opened with no date marked as to when it was opened. Interview with RN #258 at the time of the observation confirmed the vial was not dated when opened. On 03/30/22 at 11:18 A.M. observation of the 300 hall medication cart revealed a Lispro insulin 100 units/milliliter vial was opened with no date marked as to when it was opened. Interview during the time of the observation with Licensed Practical Nurse…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2022-04-01 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, facility policy and procedure review and interview the facility failed to ensure all staff wore hair restraints in the kitchen and failed to ensure food items were properly stored and labeled to prevent contamination and/or food borne illness. This had the potential to affect 76 of 76 residents who received meals from the kitchen. The facility identified one resident (Resident #47) who received nothing by mouth. The facility census was 77. Findings Include: On 03/28/22 from 6:50 A.M. to 7:10 A.M. an initial tour of the kitchen revealed Dietary Manager (DM) #216 was not wearing any type of hair restraint/hair net while in the kitchen. In addition, frozen cupcakes observed in the walk in freezer not dated. In the walk-in refrigerator, raw ground turkey was observed stored above already cooked pureed meat and a bag of pre-made French toast was not closed properly and not dated. Interview with DM #216 at the time of the observations verified the above findings. On 03/31/22 at 8:34 A.M. additional kitchen observations revealed Dietary Aide (DA) #209 and DM #216 were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-04-01 · tag F0623 — pattern
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview the facility failed to ensure the State Ombudsman was notified of resident transfers/discharges as required. The facility identified 38 discharged / transferred residents (#18, #20, #78, #79, #80, #81, #82, #83, #84, #85, #87, #89, #90, #91, #92, #93, #94, #280, #281, #282, #283, #284, #285, #286, #287, #288, #289, #290, #291, #292, #293, #294, #295, #296, #297, #298, #283, #299, #300, #301 and #302) between 10/01/21 and 10/31/21 and from 12/01/21 through 02/28/22 for whom notification was not completed. The facility census was 77. Findings Include: Review of a facility discharge report, dated 04/01/22 for residents discharged from 10/01/21 to 10/31/21 and 12/01/21 to 02/28/22 revealed the following residents were discharged /transferred during those time periods: Resident #18 was discharged [DATE]. Resident #20 was discharged [DATE]. Resident #78 was discharged [DATE]. Resident #79 was discharged [DATE]. Resident #80 was discharged [DATE]. Resident #81 was discharged…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-04-01 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview the facility failed to ensure Resident #332, Resident #11, Resident #13 and Resident #19, who required staff assistance for personal care received timely and adequate assistance with showers and/or nail care to maintain proper hygiene. This affected four residents (#11, #13, #19 and #332) of six residents reviewed for activities of daily living (ADL) care. Findings Include: 1. Review of the medical record for Resident #332 revealed an admission date of 03/09/22 with diagnoses including chronic obstructive pulmonary disease (COPD), muscle wasting, difficulty walking, type 2 diabetes mellitus, constipation, malignant neoplasm of anterior mediastinum (cancer of breastbone), generalized edema, hypertensive heart disease, ascites and pleural effusion. Review of the admission Minimum Data Set (MDS) 3.0 assessment, dated 03/16/22 revealed the resident had intact cognition with a Brief Interview for Mental Status (BIMS) score of 15. The assessment revealed Resident #332…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-01 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, facility policy and procedure review and interview the facility failed to ensure an advance directive/code status was identified and documented for Resident #330 to reflect the resident's wishes in the event the resident required life sustaining measures. This affected one resident (#330) of four residents reviewed for advanced directives. Findings Include: Review of the medical record for Resident #330 revealed an admission date of [DATE] and a readmission date of [DATE]. Resident #330 had diagnoses including polyneuropathy, muscle weakness, difficulty walking, cognitive communication deficit, acute cystitis with hematuria (bladder inflammation with blood in the urine), metabolic disorder, unspecified dementia with behavioral disturbance, atrial fibrillation (irregular fast heartbeat), peripheral vascular disease, hypertensive heart disease and malignant neoplasm (cancer) of prostate. Review of the admission Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed the resident had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-01 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview the facility failed to ensure Resident #31 was offered/provided privacy during a medical procedure (laboratory testing). This affected one resident (#31) randomly observed during the annual survey. The facility census was 77. Findings Include: Review of medical record for Resident #31 revealed an admission date of 12/14/21. Resident #31 had diagnoses including hemiplegia affecting left non dominant side, type two diabetes mellitus and cerebral infarction. Review of quarterly Minimum Data Set (MDS) 3.0 assessment, dated 01/12/22 revealed Resident #31 was cognitively intact, required extensive one person physical assistance for bed mobility, dressing and personal hygiene, set up assistance only for eating and was totally dependent on one person for toileting. Review of a nursing progress note, dated 03/29/22 revealed Resident #31's blood sugar was running high, reading 548 and the physician was notified. Review of the physician's orders for Resident #31 revealed an order, dated 03/29/22 to obtain a hemoglobin A1C laboratory (lab) test…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-01 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to follow through with a physician approved pharmacy recommendation related to the use of as need (PRN) psychoactive medication (Haldol) for Resident #1 and failed to ensure the PRN medication order was limited to 14 days or included a physician rationale for a longer ordered duration. This affected one resident (#1) of five residents reviewed for unnecessary medication use. Findings Include: Review of the medical record revealed Resident #1 was admitted to the facility on [DATE] with diagnoses including dementia with behavioral disturbance, restlessness and agitation, delusional disorders, visual hallucinations, insomnia, suicidal ideations, major depressive disorders, and adjustment disorders with anxiety. Record review revealed on 12/11/21 an order was received for the antipsychotic medication, Haldol Lactate 5 milligrams per milliliter inject two milligrams (mg) intramuscularly every four hours as needed for combative behavior. Review of a pharmacy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-03-07 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure pharmacy recommendations were documented, communicated to the doctor, and acted on appropriately. This affected one (Resident #96) of five residents reviewed for unnecessary medications. Findings include: Record review of Resident #96 revealed they were admitted to the facility 06/19/17 and had diagnoses including quadriplegia, generalized anxiety disorder, polyneuropathy, dementia, and insomnia. Their quarterly minimum data set (MDS) assessment dated [DATE] revealed they received antianxiety, antidepressant, and hypnotic medications. They were discharged from the facility on 02/11/19, but returned 02/23/19. They were transferred to the hospital on [DATE] and had not returned at the time of the survey. Review of Resident #96's monthly pharmacist medication reviews revealed the forms had a checkbox reading no new suggestions. On the review dated 05/09/18, the word new was circled and attached with a drawn line leading to handwritten multiple…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-03-07 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure medications were administered with an error rate of less than 5%. This affected one (Resident #87) of five residents observed for medication administration. There were three errors observed out of a possible 25 opportunities for an error rate of 12%. The facility census was 113. Findings include: Observation of a medication pass for Resident #87 by Registered Nurse (RN) #201 on 03/05/19 at 8:53 A.M. revealed the RN pulled a combination Docusate and Senna (two stool softeners) pill and placed it in a cup alongside the other medications the resident was taking at that time. RN #201 declared her intention to administer the medications in the cup. When asked to recheck the medication list she was using, RN #201 confirmed it indicated Resident #87 did have a Senna 8.6 milligram (mg) tablet ordered, but did not have an active order for a combination Senna/Docusate pill. RN #201 confirmed this observation, removed the combination pill and replaced it with a Senna 8.6 mg pill. RN #201 administered medications…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2022-04-01 · tag F0606 — failed to not employ staff found guilty of abuse — widespread
    Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, facility policy and procedure review and interview the facility failed to ensure all employees were checked against the Ohio Nurse Aide Registry (NAR) prior to or on their first day of work/hire to ensure the employee did not have a finding entered into the State nurse aide registry concerning abuse, neglect, exploitation, mistreatment of residents or misappropriation of their property as required. This had the potential to affect all 77 residents residing in the facility. Findings Include: Review of the personnel file for Social Services (SS) #245 revealed a hire date of 01/25/22. The printed evidence of SS #245 being checked against the NAR was not completed until 03/28/22. Review of the personnel file for Admissions #204 revealed a hire date of 03/10/22. The printed evidence of admission #204 being checked against the NAR was not completed until 03/16/22. Review of the personnel file for State Tested Nursing Assistant (STNA) #249 revealed a hire date of 09/01/21. The printed evidence of STNA #249 being checked against the NAR was not completed until…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$35,457 in federal fines across 1 penalty. 1 Medicare payment denial on record.

  • $35,457 — penalty dated 2024-04-19
  • Medicare payment denial — starting 2024-05-16 for 41 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to CARECORE HEALTH — 10 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.1-1.1 vs chain
Health inspection 1 of 51.8-0.8 vs chain
Staffing 1 of 51.7-0.7 vs chain
Quality measures 2 of 54.3-2.3 vs chain
The other 9 homes this chain runs (chain average 2.1★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
WESTERN RESERVE HEALTHCARE CO LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 01/01/2023
HERTANU, CHAIMIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; MANAGING CONTROL - GOVERNING BODY; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF100%since 01/01/2023
CARECORE HEALTH LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2023
GENNANTONIO, MARGRETTAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 09/10/2025
LAGHAIE, EITANIndividualOPERATIONAL/MANAGERIAL CONTROLsince 01/01/2023
MOBLEY, MICHAELIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/24/2024
FASTEN HALBERSTAM LLPOrganizationADP OF THE SNFsince 01/01/2023
MENTOR WAY REAL ESTATE PARTNERSHIPOrganizationADP OF THE SNFsince 05/21/1993

CMS files one row per role, so the 15 rows in the source record cover these 8 parties — each is shown once here with every role it holds. Nothing is omitted.

4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$8.5M
Net patient revenuemost recent cost report
-0.7%
Operating marginrevenue minus expenses
Who pays — share of resident-days
Medicaid 17%Medicare 3%Other / private 81%

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$284per resident / day
operating cost
$8,641per month
≈ monthly operating cost
$282per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in OH

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Ohio Medicaid page.

Typical monthly cost in Ohio
$9,186/mo
Nursing home (semi-private)
$10,389/mo
Nursing home (private)
$6,103/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 366015. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-07-11, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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