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Marlow Nursing & Rehab

702 South 9th, Marlow, OK 73055 · For profit - Individual · 69 certified beds · (580) 658-5468 Medicare & Medicaid certified

Call the home — (580) 658-5468 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Nov 2025Behavioral-health or dementia-care citation — no harm found (F0758)
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • no federal fines or payment denials on record
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Nov 2025
  • a high number of inspection citations overall (30) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • nursing-staff turnover (71%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 4 of 5

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
164477 S Broadway St · (580) 658-9100 · Call to confirm hours
Pharmacy
801 S Broadway St · (580) 658-3784 · Call to confirm hours
Grocery
1215 W Caddo St · (580) 470-5046 · Call to confirm hours
Park
North Elm Street · (580) 658-2212 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased10.8%13.6%15.4%better
Long-stay residents who lose too much weight0.6%3.3%5.4%better
Long-stay residents with a catheter left in their bladder0.4%1.9%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.5%2.8%2.0%better
Long-stay residents with depressive symptoms0.0%3.4%6.5%check this — see note marked star below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury4.6%4.7%3.3%worse
Long-stay residents whose ability to walk worsened12.1%13.7%16.1%better
Long-stay residents on antianxiety or hypnotic medication34.1%25.7%18.9%worse
Long-stay residents given the seasonal flu vaccine97.9%94.6%95.3%typical
Long-stay residents with pressure ulcers2.3%4.7%4.7%better
Long-stay residents with worsening bladder/bowel control6.7%17.1%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table16.5%17.5%17.1%typical
Short-stay residents who newly got an antipsychotic medication4.8%1.8%1.4%worse
Long-stay hospitalizations per 1,000 resident days1.432.311.67better
Long-stay outpatient ER visits per 1,000 resident days2.092.961.80worse

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

11.8%U.S. median 10.7%
Went back to hospital
0.02U.S. median 0.31
Therapy hours / resident / day
0.02hours / resident / day
Occupational therapy
<0.01hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.02 therapist hours per resident per day in 2026Q1 — more than 1% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 4% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.8%CMS range 7.8–17.510.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identifiednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF staynot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsenednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization9.0%CMS range 4.8–15.67.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.701.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.38
RN hours/ resident / day
0.89
LPN hours/ resident / day
2.34
Aide hours/ resident / day
3.61
Total nurse hours/ resident / day
0.42
RN hoursweekends
71.4%
Total nursing turnover
80.0%
RN turnover

How full it usually is: this home is certified for 69 beds and averages 51.4 residents a day — about 74% occupied, or roughly 18 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.61 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.38 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.34 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.36 hrs/resident/day on weekends vs 3.72 on weekdays — 10% thinner on weekends. RN hours go from 0.37 to 0.42 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 71% is well above the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

5
deficiencies at the latest standard inspection (2025-11-24)
13
at the previous standard inspection (2024-06-28)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

30 citations, most serious first. The 10 most serious are shown; the remaining 20 are one tap away and print in full.

  • Potential for harm · E2025-11-26 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure residents were free from for 2 (#1 and #2) of 2 sampled residents reviewed for abuse.The administrator identified two allegations of abuse in the past 60 days. Findings: An undated policy titled Abuse Policy and Procedure, read in part, We will endeavor to protect our occupants from maltreatment, which means adult abuse, exploitation, neglect, physical abuse, sexual abuse, neglect, and the misappropriation of resident property.Sexual abuse. Includes sexual harassment, sexual coercion, or sexual assault. 1.A care plan for Resident #1, dated 10/08/25, showed the resident had diagnoses which included COPD, diabetes, congestive heart failure, hypertension, and rheumatoid arthritis. A quarterly MDS assessment for Resident #1, dated 11/04/25, showed the resident has a BIMS of 15, which indicated the resident was cognitively intact. An OSDH [Oklahoma State Department of Health] Incident Report Form, dated 11/07/25, showed Resident #1 reported to the administrator CNA #1 had touched the resident's private part. The report…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-11-24 · tag F0646 — pattern
    Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure the Oklahoma Health Care Authority was notified after a resident received a significant mental health diagnosis for 2 (#9 and #36) of 3 sampled residents reviewed for PASRR assessments.The DON identified 52 residents resided in the facility. Findings: The facility policy titled Member certification for long term care PASRR policy and procedure, revised date 09/01/17, read in part, A significant change in a resident's mental condition could trigger a Level ll Resident Review. If such a change should occur in a resident's condition, it is the responsibility of the NF to notify the LOCEU of the need to conduct a resident review. 1. Resident #9's monthly physicians orders, dated 09/01/25, documented resident was admitted on [DATE] with diagnoses which included heart failure, other specified viral diseases, post-polio syndrome, chronic pain, chronic pancreatitis, anemia, renal failure, hypertension, diabetes mellitus, and hallucinations. Additional…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-11-24 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to:a. administer medications per physician's orders for 1 (#2) of 5 sampled residents reviewed for unnecessary medications, and b. provide supervision for 1 (#58) of 1 sampled resident reviewed for illicit substance use.The DON identified 52 residents resided in the facility. 1. A behavior note, dated 01/16/25 at 4:56 p.m., showed at 11:30 a.m., Resident #58 was observed in the hallway, walking quickly, and hollering out loud to staff. The note showed the resident proceeded to a housekeeper and inquired about where the tissue box in their room was. The note showed prior to the resident's encounter with the housekeeper, the housekeeping staff had alerted nursing staff about a tissue box that contained what appeared to be a broken glass pipe with a white substance in it. The note showed the tissue box also contained a piece of foil, scissors, and a standard light bulb with a burned area on top of it. The note showed Administration was made…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-11-24 · tag F0887 — pattern
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to provide and document education related to COVID-19 immunizations for 5 (#2, 4, 22, 32, and #48) of 5 sampled residents reviewed for immunizations. The DON identified 17 residents declined the COVID-19 immunization.Findings: 1. Review of Resident #2's COVID 19 Vaccine Series form showed the resident declined the COVID-19 vaccination on 03/29/24. There was no documentation education regarding the COVID-19 vaccine was provided. 2. Resident #4's COVID 19 Vaccine Series form showed the resident declined the COVID-19 vaccine. The record did not contain documentation of a date of having declined the vaccine or education for the COVID-19 vaccine. 3. Resident #22's COVID 19 Vaccine Series form showed the resident declined the COVID-19 vaccine on 06/21/24. The record did not contain documentation of education for the COVID-19 vaccine. 4. Resident #32's COVID 19 Vaccine Series form showed the resident declined the COVID-19 vaccine on 09/18/24. The record did not contain documentation of education for the COVID-19 vaccine. 5. Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-24 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, it was determined the facility failed to ensure resident assessments accurately reflected the current status for 1 (#10) of 5 sampled residents reviewed for assessments. The DON identified 52 residents resided in facility. Findings: A facility policy titled MDS Completion and Submission Timeframes, revised date July 2017, read in part, Our facility will conduct and submit resident assessments in accordance with current federal and state submission timeframes. A significant change assessment, dated 08/05/25, showed Resident #10 was originally admitted to facility on 10/31/24. The monthly physician's orders, dated 09/01/25, showed current diagnoses included atherosclerotic heart disease, hypokalemia, hypertension, chronic pain, emphysema, type 2 diabetes mellitus, anxiety, sciatica, nicotine dependence, heart failure, hyperlipidemia, stage 3 pressure ulcer of other site, and local infection of the skin and subcutaneous tissue. A progress note from a wound care company, dated 07/24/25, included wound assessments and diagnoses which included:a.)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-24 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to develop and implement a care plan for illicit substance use for 1 (#58) of 1 sampled resident reviewed for illicit substance use.The DON identified 52 residents resided in the facility.Findings:A Comprehensive Person-Centered Care Plan policy, dated 12/01/16, showed the care plan should incorporate identifying problem areas and their causes, and developing interventions that are targeted and meaningful to the resident. A behavior note, dated 01/16/25 at 4:56 p.m., showed at 11:30 a.m., Resident #58 was observed in the hallway, walking quickly, and hollering out loud to staff. The note showed the resident proceeded to a housekeeper inquiring about where the tissue box in their room was at. The note showed just prior to the resident's encounter with the housekeeper, the housekeeping staff alerted nursing staff about a tissue box that contained what appeared to be a broken glass pipe with a white substance in it. The note showed the tissue box also…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-23 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to provide a warm and comfortable environment for one (#2) of three residents reviewed for a comfortable and homelike environment. The administrator reported 40 residents resided in the facility. Findings: A Safe and Homelike Environment policy, dated 2023, documented in part, .In accordance with residents' rights, the facility will provide a safe, clean, comfortable and homelike environment .Comfortable and safe temperature levels .comfortable for the residents .If and when a resident prefers his or her room temperature be kept below 71 degrees .or above 81 degrees .the facility will assess the safety of this practice on the resident . Resident #2 had diagnoses which included cellulitis bilateral lower limbs, diabetes, chronic pain, osteoarthritis, polyneuropathy, and coronary artery disease. On 10/22/24 at 10:56 a.m., Resident #2 reported their room was too cold and had been for a long time. The resident stated they understood their medical conditions caused poor circulation, resulting in them being colder…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-23 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to review and revise care plans, and to include the resident or their representative in care plan meetings, for one (#2) of three residents reviewed for care plans. The administrator reported 40 residents resided in the facility. Findings: A Care Plans, Comprehensive Person-Centered policy, dated December 2016, documented in part, .A comprehensive, person-centered care plan that includes measurable objectives and timetables to meet the resident's physical, psychosocial and functional needs is developed and implemented for each resident .The IDT includes .The resident and the resident's legal representative (to the extent practicable) .Participate in the planning process .Request meetings .Request revisions to the plan of care . Resident #2 had diagnoses which included cellulitis bilateral lower limbs, diabetes, chronic pain, osteoarthritis, polyneuropathy, and coronary artery disease. A care plan for Resident #2, dated 03/31/23, documented in part, .therapy will evaluate and treat as per orders from MD .Please see therapy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-23 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide showers as scheduled and/or requested for two (#1 and #3) of three residents reviewed for assistance with bathing and hygiene. The administrator reported 40 residents resided in the facility. Findings: An Activities of Daily Living (ADLs), Supporting policy, dated March 2018, documented in part, .Appropriate care and services will be provided for residents who are unable to carry out ADLs independently .including appropriate support and assistance with .hygiene (bathing, dressing, grooming, and oral care) . 1. On 10/22/24 at 2:05 p.m., Resident #1 was observed in their room lying in bed. The resident was observed to have facial hair and needed a shave. The resident was not sure when they had last had a shower or bath. Resident #1's Shower Sheets were reviewed for 09/11/24 through 10/17/24. The forms documented the resident refused a shower on 09/11, 09/13, 09/20, 09/23, and 09/25/24. The forms documented the resident received a shower on 09/16, 09/18, 09/27, 09/30, 10/08, 10/10, and 10/17/24. There…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-06-28 · tag F0578 — failed to honor advance directives / code status — pattern
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure residents were offered the choice to formulate advanced directives for three (#20, 29, and #37) of twelve sampled residents reviewed for advanced directives. The corporate RN consultant reported 41 residents resided in the facility. Findings: The facility policy Advance Directives and Do Not Resuscitate Orders not dated, read in part, The Patient Self-Determination Act of 1990 is a federal law that went into effect on December 1, 1991. The legislation was created to ensure the legal right of each competent adult to make his/her own medical decisions. The act mandates Medicare and Medicaid certified nursing facilities to give residents information about their right to make decisions concerning medical care including the right to accept or refuse treatment and the right to formulate advance directives. 1. Res #20 was admitted to the facility on [DATE]. The resident had diagnoses which included unspecified dementia. Res#20's advanced directive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 20 citations
  • Potential for harm · Ecited before2024-06-28 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to develop and implement a comprehensive person-centered care plan for three (#11, 23 and #37) of twelve sampled residents reviewed for comprehensive care plans. Findings: The corporate RN consultant reported 41 residents reside in the facility. A Care Plans, Comprehensive Person-Centered policy, read in part, A comprehensive, person centered care plan that includes measurable objective's and timetables to meet the resident's physical, psychological, and functional needs is developed and implemented for each resident. 1. Res #11 had diagnoses which included end stage renal failure. A physician's order, dated 02/03/24, documented to obtain Res #11's weight on Monday, Wednesday, and Friday before going to dialysis. A comprehensive assessment, dated 04/23/24, documented Res #11's cognition to be intact and was dependent on staff for activities of daily living. The assessment documented the resident received dialysis services while a resident. A care plan, dated 05/03/24, documented no care area related to dialysis.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-06-28 · tag F0756 — failed to review each resident's drug regimen — pattern
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure medication regimen reviews conducted by the pharmacist were acted on for two (#15 and #21) of five residents reviewed for unnecessary meds. The corporate RN consultant reported 41 residents resided in the facility. Findings: The facility's Medication Regimen Reviews policy, dated 05/01/23, read in part The Consultant Pharmacist performs a medication regimen review for every resident in the facility receiving medication .The medication regimen review involves a thorough review of the resident's medical record to prevent, identify, report and resolve medication related problems, medication errors and other irregularities .The attending physician documents in the medical record that the irregularity has been reviewed and what action was taken to address it. Copies of medication regimen review reports, including physician responses, are maintained as part of the permanent record . 1. Res #15 had diagnoses which included depression, seizure disorder, and psychotic disorder. Res #15's physician orders, dated 03/01/24,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-06-28 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure the medication was necessary to treat a specific condition indicated in the clinical record and failed to ensure an as needed psychotropic medication was limited to 14 days for one (#20) of five residents reviewed for unnecessary medications. The corporate RN consultant reported 41 residents resided in the facility. Findings: The facility's Medication Regimen Reviews policy, dated 05/01/23, read in part The Consultant Pharmacist performs a medication regimen review for every resident in the facility receiving medication .The medication regimen review involves a thorough review of the resident's medical record to prevent, identify, report and resolve medication related problems, medication errors and other irregularities. A physician order, dated May 2024, for Res #20, documented, Lorazepam 1 mg tablet give 1 tablet per peg every 6 hours as needed for anxiety. Res #20's diagnosis included unspecified dementia, depression, unspecified, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-06-28 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure the medication rate less than 5%. A total of 25 opportunities were observed with two errors. The total medication error rate was 8%. The corporate RN consultant reported 41 residents reside in the facility. Findings: A Medication and Treatment Orders, policy, dated 07/2023, read in part, Orders for medications and treatments will be consistent with principles of safe and effective order writing. A medication pass was conducted on 06/27/24 at 9:03 a.m., with ACMA #1. They administered one Clonidine 0.2 mg tablet to Res #35. They were asked if they already checked the blood pressure. They reported it was not required and their blood pressure ran pretty high and they had discontinued the blood pressure. A physician orders, dated June 2024, for Res #35 documented, Clonidine 0.2 mg tablet give one tablet by mouth twice daily hold if BP less than 100/60 and or pulse is less than 60 for Hypertension .Glipizide 5 mg two tabs to equal 10 mg by mouth daily. The pharmacy card read to administer the medication 30…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-06-28 · tag F0770 — failed to provide lab services — pattern
    Provide timely, quality laboratory services/tests to meet the needs of residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure blood work was obtained per physician orders for two (#7 and #11) of five residents reviewed for unnecessary meds. The corporate RN consultant reported 41 residents resided in the facility. Findings: The facility's Lab and Diagnostic Test Results-Clinical Protocol policy, read in part The physician will identify and order diagnostic and lab testing based on the resident's diagnostic and monitoring needs .The staff will process test requisitions and arrange for tests . 1. Res #7 had diagnoses which included diabetes mellitus, anemia, and non-traumatic brain dysfunction. Res #7's physician orders, dated 06/01/24, read in part Order date 08/17/23: HGBA1C every 3 months in August, November, February, May. CBC, CMP every 6 months in August and February . A comprehensive assessment, dated 06/03/24 documented Res #7's cognition was not scored due to inability to verbalize. The assessment documented the resident was dependent on staff for activities of daily living. Res #7's clinical record documented no labwork results for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-28 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure staff was alerted to implement enhanced barrier precautions for three (#7, 20, and #37) of five sampled residents reviewed enhanced barrier precautions. The Corporate RN consultant reported 41 residents resided in the facility. Findings: 1. Res #7 had diagnoses which included non-traumatic brain dysfunction. Res #7's physician order, dated 10/19/23, read in part Bolus feed - Jevity 1.2 give 237 ml via peg tube .Feed 6 times a day to gravity for meal replacement . A comprehensive assessment, dated 06/03/24 documented Res #7's cognition was not scored due to inability to verbalize. The assessment documented the Res #7 was dependent on staff for activities of daily living and received tube feeding services. On 06/24/24 at 2:19 p.m., Res #7 was observed in bed, peg tube in place, no PPE supplies or enhanced barrier precautions signage in place. On 06/24/24 at 10:06 a.m., Corporate RN reported there was no EBP in the facility, but there probably should be enhanced barrier precautions in place. On 06/26/24…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-28 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure accurate coding of a MDS assessment for one (#29) of one sampled resident related to a discharge to the hospital after a reportable fall. The corporate RN consultant reported 41 residents resided in the facility. Findings: A quarterly assessment, dated 04/30/24, documented no upper or lower impairment and independent with transfers. A nurse's note, dated 05/28/24, for Res #29, documented, resident fell in bathroom from toilet. Mobile x-ray confirmed left femur femoral neck fracture. Physician notified. Resident transferred to hospital. A State reportable, dated 05/28/24, documented, self transferring and fell x-ray of left hip acute femoral neck fracture. A nurse's note, dated 05/31/24, read Res #29 returned to facility from hospital per facility van. Alert and oriented x2, cheerful and cooperative, dressing to left hip. On 06/28/24 at 10:50 a.m., MDS coordinator confirmed the MDS assessment recorded Res #29 was discharged on 05/23/24 and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-28 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to refer a resident with a newly evident or possible serious mental illness to the OHCA for a level II PASRR evaluation for one (#23) of two sampled residents reviewed for PASARR. The corporate RN consultant reported 41 residents resided in the facility. Findings: Res #23 had diagnoses which included dementia, anxiety, depression, psychotic disorder, and schizoaffective disorder. A level I PASRR, dated 07/14/22, documented Res #23 had a primary diagnosis dementia with behavioral disturbances. The PASARR documented no evidence or diagnosis of a serious mental illness. A comprehensive assessment, dated 03/19/14, documented Res #23 had moderate cognitive impairment. The assessment documented the resident had active diagnoses to include dementia, anxiety, depression, psychotic disorder, and schizoaffective disorder. Res #23's physician's order, dated 06/01/24, documented the following medications and orders: 01/17/23 Millennium Mental Health Evaluate and treat. 04/22/24 Melatonin 3 for dementia with behavioral disturbance.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-28 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure a resident's care plan was reviewed and revised for one (#15) of 12 residents reviewed for care plans. The RN consultant reported 41 residents resided in the facility. Findings: The facility's Care Plans, Comprehensive Person-Centered policy, read in part A comprehensive, person-centered care plan that includes measurable objectives and timetables to meet the resident's physical, psychosocial and functional needs is developed and implemented for each resident .The care plan interventions are derived from a thorough analysis of the information gathered as part of the comprehensive assessment. Res #15 had diagnoses which included depression, seizure disorder, and psychotic disorder. A care plan, dated 05/18/23, read in part Antidepressant medication use: At risk for side effects .Antipsychotic drug use: At risk for side effects .Seizure disorder: At risk for side effects . The care plan documented the last date revised was 06/13/23 and last reviewed on 08/18/23. Res #15's clinical record documented an inpatient psych…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-28 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to provide bathing as outlined in their care for one (#6) of one sampled resident reviewed for bathing assistance. The corporate RN reported 41 residents resided in the facility. Findings: Res #6 diagnosis included debility, cardiorespiratory conditions, heart failure and depression. An assessment, dated 06/04/24, for Res #6, documented impairment on both sides and required substantial max dependence for ADL's. On 06/24/24 at 1:53 p.m., Res #6 voiced no complaints, there was a smell of body odor in the room; however, resident reported they received their showers. On 06/27/24 at 3:37 p.m., Corporate RN consultant submitted the shower sheets for resident #6 and reported they had a designated person who did the showers and they may or may not have filled out the ADL book. After they submitted the sheets, they agreed there were still blanks because Res #6 was supposed to be showered on Monday, Wednesday, and Friday and they were not. A shower list, not dated, documented Res #6 showered on Monday, Wednesday, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-28 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure a resident was assessed after dialysis treatments per physician's order for one (#11) of two residents reviewed for dialysis. The RN consultant reported three residents that resided in the facility received dialysis services. Findings: Res #11 had diagnoses which included end stage renal failure. A comprehensive assessment, dated 04/23/24, documented resident #11's cognition was intact. The assessment documented the resident received dialysis services. A care plan, dated 05/03/24, documented no dialysis services. A physician's order dated 06/16/24 documented obtain blood pressure and pulse immediately after returning from dialysis appointment. Res #11's dialysis communication forms dated, 06/17/24, 06/19/24, and 06/21/24 documented no blood pressure and pulse readings after returning from the dialysis appointments. A dialysis communication form for Res #11, dated 06/24/24, documented blood pressure 101/79 and pulse 79. On 06/26/24 at 2:43 p.m.,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-28 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure residents were offered the pneumonia vaccination according to policy for three (#4, 20, and #30) of five sampled residents reviewed for immunizations. The corporate RN consultant reported 41 residents resided in the facility. Findings: The facility's Pneumococcal Vaccine policy, dated 08/01/23, read in part: Prior to or upon admission, residents will be assess for eligibility to receive the pneumococcal vaccine series, and when indicated, will be offered the vaccine series within thirty days of admission to the facility unless medically contraindicated or the resident has already been vaccinated. Assessments of pneumococcal vaccination status will be conducted within five working days of the resident's admission if not conducted prior to admission. Residents/representative have the right to refuse vaccination. If refused, appropriate entries will be documented in each resident's medical record indicating the date of the refusal of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-02 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to: a) notify the resident representative on file for one (#2) of two sampled residents reviewed for change in condition; and b) failed to notify physician for one (#1) of one sampled resident with an abnormal temperature at the time of admission. The administrator identified 42 residents resided in the facility. Findings: 1. Res #2 had diagnoses which included high blood pressure, diabetes, and bradycardia. A nurse note, dated 11/21/23, documented the resident was lethargic with an O2 oxygen saturation of 88% on room air, heart rate of 51 and blood pressure of 117/72 and was hunched over in the wheelchair. The note documented the PA was notified and called the ambulance to send them out to the hospital, they left with the resident at 7:28 a.m. The note documented a family member who was listed as the resident's second contact and left a message. A Patient Transfer Form dated 11/21/23, documented the date of the transfer as 11/21/23, facility name and address, transferring to hospital, and relative or guardian as the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-02 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview, the facility failed to maintain an accurate clinical record to include the resident's responsibly party contact information for one (#2) of two sampled resident records. The administrator identified 42 residents resided in the facility. Findings: The face sheet, located in the Resident's #2's clinical record, did not identify the responsible party. The face sheet listed a second contact person's name with a phone number, and a third contact person's name without a phone number. On 02/02/24 at 9:46 a.m., the corporate RN identified the DPOA as Res #2's responsible party and identified the third contact person without a phone number on the face sheet as the DPOA. They reported it needed to be updated.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-20 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observation, and interview, the facility failed to implement the infection control policy for COVID-19 positive residents. The administrator identified 45 residents resided in the facility. A facility COVID-19 PPE Management Guide, dated 05/15/23, read in part, .a well-fitting facemask will be required at all times and in all departments .resident care encounters: well-fitting facemask and eye protection (goggles or face shield) .care of all quarantined/suspected/positive COVID residents: N95, eye protection, gloves, gown . On 11/14/23 at 10:19 a.m., RN #1 was observed providing wound/ostomy care for Res #5 who had recently tested positive for COVID-19. The resident's door had signage related to transmission based precautions. The nurse was observed without PPE and was noted to come close to the resident's face when leaning over the resident's abdomen while providing care. On 11/14/23 at 10:30 a.m., RN #1 reported they should have been wearing appropriate PPE while providing care for the resident. On 11/20/23 at 2:55 p.m., the administrator reported RN #1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-05-18 · tag F0883 — failed to offer flu and pneumonia vaccines — pattern
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure residents received a pneumococcal vaccination for two (#12 and #18) of five residents sampled for immunization compliance. The Resident Census and Conditions of Residents report, dated 05/15/23, documented 41 residents resided in the facility. Findings: The Pneumococcal Vaccine policy, dated 08/01/16, read in parts, .All residents will be offered pneumococcal vaccines to aid in preventing pneumonia/pneumococcal infections .Upon admission, residents will be assessed for eligibility to receive the pneumococcal vaccine series, and when indicated, will be offered the vaccine series within thirty days of admission to the facility unless medically contraindicated or the resident has already been vaccinated . 1. Resident #12 was admitted to the facility on [DATE]. Resident #12's Consent for Vaccination form, signed 04/02/20, documented, I authorize the Nursing Facility to administer a pneumococcal vaccine. Resident #12's clinical record documented no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-05-18 · tag F0638 — isolated
    Assure that each resident’s assessment is updated at least once every 3 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to assess residents at least once every three months for two (#1 and #2) of two residents sampled for Quarterly MDS Assessments. The Resident Census and Conditions of Residents report, dated 05/15/23, documented 41 residents resided in the facility. Findings: The facility MDS Completion and Submission Timeframes policy, revised July 2017, documented in part, .Our facility will conduct and submit resident assessments in accordance with current federal and state submission timeframes .The Assessment Coordinator or designee is responsible for ensuring that resident assessments are submitted .Timeframes for completion and submission of assessments is based on the current requirements published in the Resident Assessment Instrument Manual . 1. Resident #1 was admitted to the facility on [DATE]. The resident's medical record documented the last MDS quarterly assessment was completed on 01/11/23. 2. Resident #2 was admitted to the facility on [DATE]. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-05-18 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure: a) a person-centered baseline care plan was developed for two (#84 and 132), and b) baseline care plans were signed and dated by a nurse, and a summary of the baseline care plan was provided to the resident or representative for three (#84, 132, and #134) of three sampled residents reviewed for baseline care plans. The Resident Census and Conditions of Residents report, dated 05/15/23, documented 41 residents resided in the facility. Findings: The facility Care Plans - Baseline policy, revised December 2016, documented in part, .A baseline plan of care to meet the resident's immediate needs shall be developed for each resident within forty-eight hours of admission .The Interdisciplinary Team will review the healthcare practitioner's orders .including but not limited to .initial goals .physician orders .The resident and their representative will be provided a summary of the baseline care plan that includes .initial goals of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-18 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to develop a comprehensive care plan for one (#10) of 12 residents sampled for care plans. The Resident Census and Conditions of Residents report, dated 05/19/22, documented 41 residents resided in the facility. Findings: The Care Plans, Comprehensive Person-Centered policy, dated 12/01/16, read in part, A comprehensive, person-centered care plan that includes measurable objectives and timetables to meet the resident's physical, psychosocial and functional needs is developed and implemented for each resident .The comprehensive, person-centered care plan is developed within seven days of the completion of the required compressive assessment (MDS) . Resident #10 was admitted to the facility on [DATE] with diagnoses which included post-traumatic stress disorder, auditory hallucinations, anxiety disorder and epilepsy. Resident #10's Baseline Care Plan, dated 03/21/23, documented the resident was alert, oriented times three, and independent with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-05-18 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to assess a resident for removal of an indwelling Foley catheter, or ensure an appropriate diagnosis for the use of the catheter, for one (#84) of two residents sampled for urinary catheters. The Resident Census and Conditions of Residents form, dated 05/15/23, documented two residents with indwelling catheters. Findings: The facility Catheter Care, Urinary policy, revised September 2014, read in part, .The purpose of this procedure is to prevent catheter-associated urinary tract infections .Review the resident's care plan to assess for any special needs of the resident . The policy did not address verifying a physician's order or having an appropriate diagnosis for the use of a urinary catheter. Resident #84 was admitted to the facility on [DATE] with diagnoses which included dyspnea, osteoporosis, anxiety, and chronic obstructive pulmonary disease. Physician orders for Resident #84 were reviewed and did not include an order for an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to BRADFORD MONTGOMERY — 11 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 3 of 52.2+0.8 vs chain
Health inspection 3 of 52.5+0.5 vs chain
Staffing 3 of 52.4+0.6 vs chain
Quality measures 4 of 52.9+1.1 vs chain
The other 10 homes this chain runs (chain average 2.2★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
MONTGOMERY, BRADFORDIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 05/08/2017
MCMILLER, DIANAIndividualW-2 MANAGING EMPLOYEEsince 12/05/2022

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$2.8M
Net patient revenuemost recent cost report
-25.5%
Operating marginrevenue minus expenses
$363K
Related-party expense10% of expenses
Who pays — share of resident-days
Medicaid 85%Medicare 3%Other / private 12%

About 85% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $363K paid to related parties — landlords or management companies under common ownership — equal to about 10% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$238per resident / day
operating cost
$7,230per month
≈ monthly operating cost
$190per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in OK

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Oklahoma Medicaid page.

Typical monthly cost in Oklahoma
$7,026/mo
Nursing home (semi-private)
$7,756/mo
Nursing home (private)
$6,150/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 375490. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-11-24, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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