Gardens At West Shore, The
770 Poplar Church Road, Camp Hill, PA 17011 · For profit - Corporation · 309 certified beds · (717) 763-7070 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a high payroll-based staffing rating (4/5)
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- CMS has flagged it for abuse
- it has an abuse, neglect, or exploitation citation (F0600), cited Feb 2026
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 2 actual-harm citations
- inspectors recorded 2 serious findings as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
- a high number of inspection citations overall (61) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $58,069 in federal fines (most recent 2026-06-01)
- its payroll-based staffing score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its facility-reported quality-measure rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Worth a closer look. This home's staffing rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 5.1% | 16.8% | 15.4% | better |
| Long-stay residents who lose too much weight | 4.3% | 6.2% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.7% | 0.7% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 2.2% | 1.5% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 0.9% | 10.8% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.2% | 0.1% | better |
| Long-stay residents with falls causing major injury | 2.0% | 3.1% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 2.8% | 17.0% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 14.7% | 20.0% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 89.3% | 93.5% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 4.1% | 4.8% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 25.2% | 25.5% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 20.7% | 17.7% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 0.6% | 1.4% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 8.5% | 68.7% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 25.5% | 22.5% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 9.9% | 9.5% | 12.0% | better |
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
37.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 75 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 36.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 33 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.11 therapist hours per resident per day in 2026Q1 — more than 7% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 7% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 37.2%CMS range 27.6–48.5 | 51.5% | Oct 2022–Sep 2024 | worse than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 12.4%CMS range 8.8–17.6 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 36.4% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 27.3% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 33.3% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 95.3% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 2.3% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 2.3% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.3%CMS range 3.5–10.5 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.92 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 309 beds and averages 191.9 residents a day — about 62% occupied, or roughly 117 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.16 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.68 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.94 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.87 hrs/resident/day on weekends vs 3.28 on weekdays — 12% thinner on weekends. RN hours go from 0.76 to 0.50 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 37% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
61 citations, most serious first. The 14 most serious are shown; the remaining 47 are one tap away and print in full.
- Immediate jeopardy · Jcited before2026-07-01 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, observations, facility document review, staff interviews, and facility policy review, it was determined that the facility displayed past non-compliance by failing to implement interventions, supervision, and effective safety measures to prevent elopement of a resident identified as being at risk for elopement and exhibiting exit seeking behaviors (Resident 1). This failure resulted in an immediate jeopardy situation.Review of facility policy, titled Elopement, revised June 2023, read, in part, It is the policy of this facility to provide a safe and secure environment for our residents and to be proactive in preventing resident elopement. Residents at risk for elopement will be appropriately monitored to reduce the potential for injury. Elopement is defined by the State of Pennsylvania as a resident leaving a safe area of the facility without authorization. Federal guidance for elopement, as described in F689, is a situation in which a resident leaves the premises or a safe area without the facility's knowledge and supervision, if necessary. Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2026-02-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, clinical record review, review of facility investigation documentation, and staff interviews, it was determined that the facility displayed past non-compliance by failing to provide adequate supervision to prevent an elopement of a resident identified as being at risk for elopement (Resident 3). Resident 3 was found in the street approximately 0.3 miles away from the facility. This failure placed a total of eight additional residents in an Immediate Jeopardy situation who were identified as at risk for elopement and not on a locked unit (Residents 6, 7, 8, 9, 10, 11, 12 and 13). Findings Include:Review of facility policy, titled Elopement, revised June 2023, revealed, It is the policy of this facility to provide a safe and secure environment for our residents and to be proactive in preventing resident elopement. Residents at risk for elopement will be appropriately monitored to reduce the potential for injury. Elopement is defined as a resident leaving the premises of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2026-02-09 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on facility policy review, clinical record review, review of select facility documents, and staff interviews, it was determined that the facility failed to ensure each resident the right to be free from neglect, which resulted in actual harm as evidenced by superficial incontinence associated dermatitis for one out of three residents reviewed (Resident 2). Findings include:Review of facility policy, titled Abuse Policy read, in part, The resident has the right to be free from neglect. Neglect is defined as the failure of the facility, its employees or service providers to provide goods and services to a resident that are necessary to avoid physical harm, pain, mental anguish, or emotional distress.Review of Resident 2's clinical record revealed diagnoses that included major depressive disorder (a serious mental health condition characterized by persistent feelings of sadness, loss of interest in activities, and various emotional and physical problems), congestive heart failure (a chronic condition in which the heart doesn't pump blood as well as it should), and hypertension…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2024-02-22 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, document review, observations, resident and staff interviews, and facility policy review, it was determined that the facility failed to provide suprapubic catheter care and monitoring, which resulted in actual harm, as evidenced by an active infection requiring antibiotic treatment. The facility also failed to promptly initiate urology specialist recommendations for treatment of the infection for one of two residents reviewed for catheter use (Resident 2). Findings include: Review of current facility policy, titled Catheter Care, Urinary, last revised September 2014, revealed the policy purpose was to, .prevent catheter-associated urinary tract infections. Review of policy's subsection, titled Complications, revealed it included, If the resident indicates that his or her bladder is full or that he or she needs to void (urinate), notify the physician or supervisor. Review of the policy's Documentation section revealed the steps of documentation included, The following information…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-07-01 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility investigation, clinical record review, and staff interviews, it was determined that the facility displayed past noncompliance in its failure to ensure that abnormal test results were acted upon timely and in accordance with professional standards of practice for one of eight residents reviewed (Resident 6).Findings include: Review of Resident 6's clinical record revealed diagnoses that included fracture left hip, fracture right femur, fracture left femur, vascular dementia (a condition characterized by progressive loss of intellectual functioning, impairment of memory and abstract thinking), and history of falls. Further clinical record review documented Resident 6 sustained a fall on May 1, 2026; in-house x-rays of left and right hips and left and right femurs were obtained. Results of the x-rays revealed left hip fracture. The Resident was transferred to the hospital and underwent Internal Fixation (ORIF- surgical hardware [nails, screws] to stabilize a bone so it heals properly). Resident 6 sustained another fall on May 6, 2026, and no injuries were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-06-01 · tag F0584 — failed to keep a safe, clean, comfortable home — widespreadHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, facility policy review, and staff interviews, it was determined that the facility failed to maintain a safe, clean, and home-like environment on 5 nursing units, the 2nd floor and the main facility hallway.Findings include: Review of facility policy, titled Housekeeping Administration, effective date March 2015, read, in part, Policy Interpretation 1. Conducts rounds daily for identification of areas of improvement. 4. Develops and maintains a cleaning schedule for common areas (lobby, dayrooms, hallways, dining areas, activity rooms, outside areas, etc.). 6. Assures dining rooms will be cleaned after each meal and special functions. Tour of facility conducted on June 1, 2026, from 10:50 AM - 12:00 PM revealed the following concerns: Main hall of the facility revealed the following:Painters' tape was being used to hold part of the baseboard to the wall.Cracked/crumbing plaster noted under the windows.A strong urine smell was noted.Dirt buildup was noted in the door jams, along baseboards,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-01 · tag F0921 — failed to keep a safe, functional, sanitary building — isolatedMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and staff interviews, it was determined that the facility failed to provide a safe, functional, sanitary, and comfortable environment for residents and staff for one out of three floors (2nd floor unit).Findings include: Tour of the facility conducted on June 1, 2026, from 10:50 AM - 12:00 PM, revealed the following concerns on the second floor:Multiple rooms with sink water running at a steady flow.Dirt, trash and debris scattered on the floor in all rooms and hallways observed.Broken and stained ceiling tiles were observed in all rooms and hallways.Multiple rooms with broken/missing ceiling tiles and those broken ceiling tiles lying on the floor.Toilets in multiple rooms observed with a thick, dried brown substance and paper in the toilets.Multiple rooms/bathrooms with sheets and towels observed on bathroom floors and wrapped around toilet and sink bases.Several rooms marked with signage stating, emergency water source. Stacked boxes of water observed in the rooms. Some boxes were smashed with crushed water bottles inside. Dirt and debris scattered throughout…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-09 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on facility policy review, clinical record review, facility document review, and staff interviews, it was determined that the facility failed to maintain complete clinical records for one of 14 residents reviewed (Resident 3). Findings Include:Review of facility policy, titled Elopement, revised June 2023, revealed, Post Elopement/upon return to the facility, the Director of Nursing Services or Charge Nurse shall: complete and file an Incident Report; and Document the event in the resident's medical record.Review of Resident 3's clinical record revealed diagnoses that included alcoholic cirrhosis of the liver (advanced, irreversible scarring of the liver caused by long-term heavy alcohol consumption, often resulting in liver failure), hepatic encephalopathy (a serious condition that occurs when the liver is unable to filter toxins from the blood. A buildup of toxins affects the brain's ability to function), and gastroesophageal reflux disease (GERD-when stomach acid flows back up into the esophagus and causes heartburn). Review of facility reported incident revealed that on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-26 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on facility policy review, observations, and resident and staff interviews, it was determined that the facility failed to maintain a safe, clean, comfortable and home-like environment in one of three shower rooms observed.Findings include:Review of facility policy, titled Environmental Services, Clean, Safe and Orderly Environment with an effective date of March 2024, read, in part, The exterior and interior of the facility will be maintained in a clean, safe, and orderly manner. Housekeeping, Laundry and Maintenance services will be provided properly with precautions taken to prevent infection and cross contamination.Observation in the 800/900 Hall shower room on December 26, 2025, at 10:31 AM, revealed there was a spotty black substance on one side as well as one corner of the ceiling above the shower, a pink substance along the wall of the shower, and black and brown substance on the floor of the shower. The pink substance as well as the black and brown substance on the floor were able to be wiped away with a paper towel. The shower room exhibited a strong foul odor…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-07 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review and staff interviews, it was determined that the facility failed to ensure the resident assessment accurately reflected the resident status for three of 35 residents reviewed (Residents 5, 51, and 85). Findings include:Review of Resident 5's clinical record revealed diagnoses that included anxiety disorder (mental health disorder characterized by feelings of worry, anxiety, or fear that are strong enough to interfere with one's daily activities) and dementia (a chronic disorder of the mental processes caused by brain disease, and marked by memory disorders, personality changes, and impaired reasoning). Review of Resident 5's physician orders revealed an order for a soft padded helmet on at all times, as Resident allows, and release every two hours, dated September 5, 2024. During a staff interview with Employee 7 on August 4, 2025, at 10:22 AM, Employee 7 indicated that Resident 5 removes his helmet frequently because he does not like it . At the time of interview, Employee 7 was reapplying Resident 5's helmet. The helmet was noted to be a soft padded…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-07 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on facility policy review, clinical record review, and staff interviews, it was determined that the facility failed to review and revise the resident plan of care for one of 35 residents reviewed (Resident 8).Findings include: Review of facility policy, titled Care Plans, Comprehensive Person-Centered, with a last revision date of March 2022, and a last review date of August 24, 2024, revealed Assessments of residents are ongoing and care plans are revised as information about the residents and the residents' conditions change. Review of Resident 8's clinical record revealed diagnoses that included type II diabetes mellitus (disease that occurs when your blood glucose, also called blood sugar, is too high, but does not require the use of insulin), post-traumatic stress disorder (PTSD-a disorder in which a person has difficulty recovering after experiencing or witnessing a terrifying event with triggers that can bring back memories of the trauma accompanied by intense emotional and physical reactions), and pressure ulcers. Review of Resident 8's current physician orders…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-07 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on facility policy review, clinical record reviews, observations, and resident and staff interviews, it was determined that the facility failed to ensure care and services are provided in accordance with professional standards of practice that will meet each resident's physical, mental, and psychosocial needs for four of 35 residents reviewed (Residents 43, 82, 128, and 141). Findings include:Review of facility policy, titled Catheter Insertion and Care Midline Dressing Changes, with an effective date of July 2017, and a last review date of August 24, 2024, revealed Change midline catheter dressing 24 hours after catheter insertion, every 5-7 days, or if it is wet, dirty, not intact, or compromised in any way. Review of facility policy, titled IIA2: Medication Administration-General Guidelines, undated with a last review date of August 24, 2024, revealed, in part, Medications are administered as prescribed in accordance with good nursing principles and practices and only by persons legally authorized to do so. 11. Residents are allowed to self-administer medications when…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-07 · tag F0756 — failed to review each resident's drug regimen — patternEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on facility policy review, clinical record review, and staff interviews, it was determined that the facility failed to ensure pharmacy recommendations were acted on appropriately for two of 35 residents reviewed (Residents 25 and 51). Findings include:Review of facility policy, titled Consultant Pharmacist Reports. IIIA1: Medication Regimen Review (Monthly Report), undated, revealed Recommendations are acted upon and documented by the facility staff and or the prescriber. Physician accepts and acts upon suggestion or rejects and provides an explanation for disagreeing.Review of Resident 25's clinical record revealed diagnoses that included major depressive disorder (a mental health disorder characterized by persistently depressed mood or loss of interest in activities, causing significant impairment in daily life), anxiety (intense, excessive, and persistent worry and fear about everyday situations), and bipolar disorder (a disorder associated with episodes of mood swings ranging from depressive lows to manic highs). Review of Resident 25's December 2024 pharmacy review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-07 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, review of safety data sheet, review of facility temperature logs, and staff interviews, it was determined that the facility failed to utilize kitchen equipment in accordance with professional standards for food service safety in the main kitchen.Findings include:Observation of the dish machine in the main kitchen on August 4, 2025, at 10:02 AM, revealed kitchen staff were washing dishes from breakfast and the rinse temperature on the machine read 93 degrees Fahrenheit (F-unit of measure). Interview with Employee 1 (Assistant Dietary Manager) on August 4, 2025, at 10:02 AM, revealed she was not sure why the dish machine was recording such a low rinse temperature, and she would contact maintenance to come look at the machine. Observation of the dish machine in the main kitchen on August 4, 2025, at 1:38 PM, revealed kitchen staff were washing dishes from lunch and the rinse temperature on the machine read 96 degrees F.Interview with Employee 6 (Dietary Employee) on August 4, 2025, at 1:38 PM, revealed no one from maintenance had come to the kitchen thus far to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 47 citations
- Potential for harm · D2025-08-07 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record review, and staff interviews, it was determined that the facility failed to ensure the environment meets the individual needs of each resident by ensuring the call system is within reach of the resident for one of 35 residents reviewed (Resident 155).Findings include: Review of the facility policy, titled Answering the Call Light, last reviewed August 21, 2024, revealed to ensure that the call light is accessible to the resident when in bed, from the toilet, from the shower or bathing facility and from the floor. Review of Resident 155's clinical record revealed diagnoses that included type 2 diabetes mellitus (a chronic metabolic disorder characterized by the body's inability to properly use insulin, leading to high blood glucose levels) and hypertension (high blood pressure). Observation of Resident 155 on August 4, 2025, at 9:57 AM, revealed the Resident lying in bed, with their call bell on the floor on a fall mat to the left side of their bed, out of reach for the Resident. Observation conducted of Resident 155 on August 4, 2025, at 11:26 AM,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-07 · tag F0605 — failed to not use drugs as a restraint — isolatedPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on facility policy review, clinical record review, and staff interviews, it was determined that the facility failed to ensure that a resident's medication regimen was free from unnecessary psychotropic medications for one of seven residents reviewed for unnecessary medications (Resident 8).Findings include: Review of facility policy, titled Psychotropic Medication Use, with a last revised date of February 2025, revealed in section titled PRN Medication that 3. PRN [as needed] orders for psychotropic medications are limited to 14 days. a. For psychotropic medications that are NOT antipsychotics: If the prescriber or attending physician believes it is appropriate to extend the PRN order beyond 14 days, they will document the rationale for extending the use and include the duration for the PRN order. Review of Resident 8's clinical record revealed diagnoses that included post-traumatic stress disorder (PTSD-a disorder in which a person has difficulty recovering after experiencing or witnessing a terrifying event with triggers that can bring back memories of the trauma accompanied…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-07 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review and resident and staff interviews, it was determined that the facility failed to ensure a resident with limited range of motion and mobility received appropriate services, equipment, and assistance to maintain or improve range of motion or mobility for one of one residents reviewed (Resident 17).Findings include: Review of Resident 17's clinical record revealed diagnoses that included hemiplegia (paralysis of one side of body) and hemiparesis (muscle weakness on one side of the body) following a cerebral infarction (a stroke-damage to the brain from interruption of its blood supply) affecting left dominant side and hypertension (high blood pressure). During an interview with Resident 17 on August 4, 2025, at 10:38 AM, Resident 17 indicated she was supposed to be getting a brace for my left leg and it is taking forever. Review of Resident 17's clinical record revealed a CRNP (Certified Registered Nurse Practitioner) visit note dated July 10, 2025, that indicated PT [Physical Therapy] Consult Request: Please evaluate the patient for lower left extremity…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-09-26 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, and staff interviews, it was determined that the facility failed to ensure that the resident assessment accurately reflected the resident's status for 11 of 38 residents reviewed (Residents 6, 7, 17, 43, 67, 74, 80, 83, 85, 109, and 142). Findings include: Review of Resident 6's clinical record revealed diagnoses that included atherosclerotic heart disease of the native coronary artery (cardiovascular disease involving plaque buildup in artery walls) and urinary tract infection (UTI - infection of any part of the urinary system). Review of Resident 6's current physician orders revealed an order to admit her to hospice services (medical services, emotional support, and spiritual resources for people who are in the last stages of a terminal illness), effective September 6, 2024. Review of Resident 6's September 9, 2024, significant change comprehensive MDS (Minimum Data Set - an assessment tool to review all care areas specific to the resident such as a resident's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-09-26 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on policy review, resident observations, clinical record review, and resident and staff interviews, it was determined that the facility failed to ensure the care plan was reviewed and revised for seven of 38 residents reviewed (Residents 7, 80, 85, 96, 124, 142, and 171), and failed to give the opportunity to participate in the development, review, and revision of his/her care plan for one of 38 residents reviewed (Resident 61). Findings include: Review of facility policy, titled Care Planning - Interdisciplinary Team , last reviewed August 2024, revealed that each resident has the right to participate in choosing treatment options and must be given the opportunity to participate in the development, review, and revision of his/her care plan. Review of Resident 7's clinical record revealed diagnoses that included dementia (a chronic disorder of the mental processes caused by brain disease, and marked by memory disorders, personality changes, and impaired reasoning),Type 2 Diabetes Mellitus (a long-term condition in which the body has trouble controlling blood sugar and using it…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-09-26 · tag F0698 — failed to provide proper dialysis care — patternProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on facility policy review, clinical record review, and staff interviews, it was determined that the facility failed to ensure that residents who require dialysis receive such services consistent with professional standards and failed to maintain complete and accurate records related to dialysis communication for one of two residents reviewed for dialysis (Resident 158). Findings include: Review of facility policy, titled End stage renal disease, Care of a Resident with, last revised January 2019, read, in part, Residents with end-stage renal disease (ESRD) will be cared for according to currently recognized standards of care. Examples of education and training of staff may include: The type of assessment data that is to be gathered about the resident's condition on a daily or per shift basis as required; Agreements between this facility and the contracted ESRD facility include all aspects of how the resident's care will be managed and may include: How information will be exchanged between the facilities. The resident's comprehensive care plan will reflect the resident's needs…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-09-26 · tag F0730 — patternObserve each nurse aide's job performance and give regular training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of select facility personnel documentation and staff interview, it was determined that the facility failed to ensure that nurse aide performance evaluations were completed at least annually for four of five nurse aides reviewed (Employees 11, 12, 13, and 15). Findings Include: Review of personnel information revealed that Employee 11's hire date was August 20, 2001; Employee 12's hire date was November 28, 2005; Employee 13's hire date was April 7, 2010; and Employee 15's hire date was January 11, 2022. Further review of personnel information for Employees 11, 12, 13, and 15, failed to reveal that annual performance reviews were completed. During an interview with the Nursing Home Administrator on September 26, 2024, at 12:35 PM, he acknowledged that he had no additional documentation to provide for the selected employees. He confirmed that he would expect annual performance reviews to be completed annually around an employee's date of hire. 28 Pa. Code 201.14(a) Responsibility of licensee 28 Pa. Code 201.18(b)(1) Management 28 Pa. Code 201.19(2) Personnel policies…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-09-26 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on facility policy review, observations, and staff interviews, it was determined that the facility failed to store food and utilize equipment in accordance with professional standards for food service safety in the main kitchen and five of five pantries. Findings include: Review of facility policy, titled General Food Preparation and Handling, last revised July 2023, read, in part, Procedure: The kitchen is kept neat and orderly. The kitchen and equipment are clean. All food service equipment should be cleaned, sanitized, dried, and reassembled after each use. Observation in the main kitchen on September 23, 2024, at 9:31 AM, revealed Employee 2 (Food Service Director) tested the sanitizer concentration of the three-compartment sink with test strips that expired May 1, 2024. Observation of the floor in the main kitchen next to the three-compartment sink on September 23, 2024, at 9:32 AM, revealed the floor was heavily soiled with a black and grey sludge. Observation in the main kitchen on September 23, 2024, at 9:33 AM, revealed the sugar and rice bins were not labeled and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-09-26 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, policy review, and staff interviews, it was determined that the facility failed to maintain a safe and sanitary environment that supports infection prevention and control for three of 38 residents reviewed (Residents 15, 32, and 171). Findings include: A review of the facility policy, titled Enhanced Barrier Precautions, last revised April 2024 states the following: Enhanced barrier precautions (EBPs) are utilized to prevent the spread of multi-drug resistant organisms (MDROs) to residents. Policy Interpretation and Implementation 1. Enhanced barrier precautions (EBPs) are used as an infection prevention and control intervention to reduce the spread of multi-drug resistant organisms (MDROs) to residents. 2. EBPs employ targeted gown and glove use during high contact resident care activities when contact precautions do not otherwise apply. a. Gloves and gown are applied prior to performing the high contact resident care activity (as opposed to before entering the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-09-26 · tag F0947 — failed to train nurse aides adequately — patternEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of personnel training records and staff interview, it was determined that the facility failed to ensure each nurse aide was provided with the required in-service training consisting of no less than 12 hours per year and included dementia management training and resident abuse prevention training for three of five nurse aide employee records reviewed (Employees 11, 12, and 13). Findings Include: Review of personnel information revealed that Employee 11's hire date was August 20, 2001; Employee 12's hire date was November 28, 2005; and Employee 13's hire date was April 7, 2010. Review of facility training records failed to reveal that the aforementioned Employees completed 12 hours of required annual training in the past 12 months, or that they had completed dementia management training and resident abuse prevention training in the past 12 months. During an interview with the Nursing Home Administrator on September 26, 2024, at 12:35 PM, he confirmed that he had no additional information to provide that the selected staff had completed required annual education topics…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-26 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review and staff interview, it was determined that the facility failed to implement resident-directed care and treatment consistent with the resident's physician orders and plan of care for one of 35 residents reviewed (Resident 142). Findings include: Review of Resident 142's clinical record revealed diagnoses that included bipolar disorder (a mental health condition that causes extreme mood swings from depression to mania or hypomania) and diabetes mellitus (a metabolic disorder in which the body has high sugar levels for prolonged periods of time). Review of Resident 142's physician orders revealed the following physician orders: Insulin Lispro Subcutaneous Solution Pen-injector 200 unit /ml (Insulin Lispro) Inject as per sliding scale: if 0 - 149 = 0 units or if not eating; 150 - 200 = 4 units; 201 - 250 = 6 units; 251 - 300 = 8 units; 301 - 350 = 10 units; 351+ = 12 units, notify MD if BS (blood sugar) >400, subcutaneously three times a day, with a start date of September 1, 2024, and discontinued September 12, 2024. Insulin Lispro Subcutaneous Solution…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-26 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on policy review, clinical record review, observations, and staff interviews, it was determined that the facility failed to ensure that residents receive necessary treatment and services, consistent with professional standards of practice, to promote healing and prevent infection for one of four residents reviewed for pressure ulcers (Resident 74). Findings include: Review of the facility policy, titled Skin and Wound Management System, last reviewed on August 2024, revealed that residents identified with skin impairments will have appropriate interventions, treatment, and services implemented to promote healing and impede infection. Review of Resident 74's clinical record revealed diagnoses that included hypertension (high blood pressure) and bradycardia (slow heart rate). Review of Resident 74's comprehensive care plan revealed a focus area for the Resident being at risk for skin integrity pressure, revised on July 16, 2024; and an intervention for heel list suspension boots when in bed, initiated on August 26, 2024. Observation of Resident 74 on September 23, 2024, at 9:42…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-26 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility investigation documentation, and staff interviews, it was determined that the facility failed to ensure that each resident received adequate supervision and assistance to prevent accidents for one of 35 residents reviewed (Resident 63). Findings Include: Review of Resident 63's clinical record revealed diagnoses that included schizoaffective disorder, bipolar type (a mental health condition that is marked by a mix of schizophrenia symptoms, such as hallucinations and delusions, and mood disorder symptoms, such as depression, and mania), abnormal posture, and muscle weakness. Review of select facility report detailing the incident that occurred on June 27, 2024, read, in part: Incident Description: Nursing Description: I [Employee 4 (Registered Nurse)] was standing in the hallway down a little bit from [Resident 63's] room and [Employee 8 (Nurse Aide)] was standing there talking to me. She walked away and walked towards [Resident 63's] room, as she was walking…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-26 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, clinical record review, interviews, and facility policy review, it was determined that the facility failed to ensure that one of 38 residents reviewed were monitored for acceptable parameters of weight (Resident 124). Findings Include: Review of facility policy, titled Weight Assessment and Intervention, last reviewed August 21, 2024, revealed: The nursing staff will measure resident weight on admission, and then weekly for four weeks. If no weight concerns are noted at this point, weights will be measured monthly thereafter or as per Dietician or MD. A review of the clinical record for Resident 124 revealed diagnoses that included psychosis (a mental disorder characterized by a disconnection from reality) and dementia (irreversible, progressive degenerative disease of the brain, resulting in loss of reality contact and functioning ability). Further review of the clinical record for Resident 124 revealed a 34-pound weight loss (-15.32 % loss) between July 17, 2024, and August 17, 2024. A review of the recorded monthly weights indicated no weight was obtained…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-09-26 · tag F0699 — isolatedProvide care or services that was trauma informed and/or culturally competent.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, clinical record review, and staff interviews, it was determined that the facility failed to ensure that residents who are trauma survivors receive culturally competent, trauma-informed care in accordance with professional standards of practice in order to eliminate or mitigate triggers that may cause re-traumatization of the resident for one out of 35 residents reviewed (Resident 43). Findings include: Review of Facility Policy, titled Care Plans- Comprehensive Person-Centered, last revised September 2022, read, in part, Trauma-informed care is an approach to delivering care that involves understanding, recognizing and responding to the effects of all types of trauma. A trauma-informed approach to care delivery recognizes the widespread impact, and signs and symptoms of trauma in residents, and incorporates knowledge about trauma into care plans, policies, procedures and practices to avoid re-traumatization. Review of Resident 43's clinical record revealed she was admitted to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-09-26 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on facility documentation review, policy review, clinical record review, and staff interview, it was determined that the facility failed to provide pharmaceutical services to ensure a system of records of receipt and disposition of all controlled drugs in sufficient detail to enable accurate accounting of controlled drugs when acquiring, receiving, dispensing, and or administering to identify possible diversion for one of three residents reviewed (Resident 177). Findings include: Review of facility policy, titled Disposal of Medications and Medication-Related Supplies, last reviewed August 2024, revealed the medication disposition form is kept with the medications for return until picked up by the pharmacy; the receiving pharmacy representative signs the form to indicate receipt and gives the yellow copy to a nurse representative. Review of Resident 177's clinical record revealed diagnoses that included Alzheimer's disease (a brain disorder that slowly destroys memory and thinking skills, and eventually, the ability to carry out the simplest tasks) and hypertension (high blood…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-26 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on facility policy review, clinical record review, and staff interviews, it was determined that the facility failed to ensure that residents were free of unnecessary psychotropic medications for one of four residents reviewed (Resident 96). Findings include: Review of facility policy, titled Antipsychotic Medication Use, with a last revised date of December 2016 and a last review date of August 21, 2024, indicated, 17. Nursing staff shall monitor for and report any of the following side effects and adverse consequences of antipsychotic medications to the Attending Physician: a. General/anticholinergic: constipation, blurred vision, dry mouth, urinary retention, sedation; b. Cardiovascular: orthostatic hypotension [form of low blood pressure that happens when standing after sitting or lying down]; arrhythmias [abnormal heart rhythm; c. Metabolic: increase in total cholesterol/triglycerides, unstable or poorly controlled blood sugar, weight gain; and d. Neurologic: Akathisia [a movement disorder causing a feeling of restlessness and an inability to stay still], dystonia…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-10 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, policy review, as well as resident and staff interviews, it was determined that the facility failed to ensure a safe, comfortable, homelike interior on one of five nursing units observed (1300 unit). Findings include: Review of facility policy, titled Recommendations for Management of Patients/Residents During Hot Weather, dated June 2024, revealed, Monitor air temperatures in various parts of the building at regular intervals .Prior to predicted heatwaves, check air conditioning systems and supplies .Maintenance staff should make regular rounds and monitor building systems throughout the period of hot weather. During an interview with the Nursing Home Administrator (NHA) on July 8, 2024, at 9:15 AM, he confirmed that the facility was experiencing problems with the air conditioning on the 1300 unit. He revealed that supplemental, portable air conditioning units were brought in as needed to control the temperatures, the maintenance department was monitoring the temperatures, and that a quote was obtained to fix the air conditioning. During interviews with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-23 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review and staff interviews, it was determined that the facility failed to ensure care and services are provided in accordance with professional standards of practice that will meet each resident's physical, mental, and psychosocial needs for one of four residents reviewed (Resident 4). Findings include: Review of Resident 4's clinical record revealed diagnoses that included Alzheimer's disease (a progressive disease that destroys memory and other important mental functions) and Nontraumatic Intracerebral hemorrhage (a type of stroke in which a ruptured blood vessel causes bleeding inside the brain). Further review of Resident 4's clinical record revealed that she had a fall on May 13, 2024, at 9:00 PM. Review of Resident 4's nursing progress note on May 14, 2024, at 11:00 AM revealed that Resident 4 was complaining of some tenderness to the right side of her forehead on palpation, with skin slightly raised in the area. Physician was notified with orders received for a head CT (computed tomography- a medical imaging technique used to obtain detailed internal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-23 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review and staff interviews, it was determined that the facility failed to ensure that residents received necessary treatment and services, consistent with professional standards of practice, to promote healing and prevent infection of a pressure ulcer for one of four residents reviewed (Resident 1). Findings Include: Review of Resident 1's clinical record revealed diagnoses that included unstageable pressure ulcer of the sacral region (localized damage to the skin and/or underlying soft tissue usually over a bony prominence or related to a medical or other device; unstageable- full-thickness skin and tissue loss in which the extent of tissue damage within the ulcer cannot be confirmed because the wound bed is obscured), hypertension (elevated blood pressure), and dementia (loss of memory, language, problem-solving and other thinking abilities that are severe enough to interfere with daily life). Further review of Resident 1's clinical record revealed that she went to an outpatient appointment with the wound clinic on April 30, 2024. Review of the wound…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-22 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, review of facility documentation, policies and procedures, as well as resident and staff interviews, it was determined that the facility failed to ensure residents were free from neglect for one of four residents reviewed (Resident 4). Findings include: Review of facility policy, titled Abuse Policy last reviewed September 23, 2023, revealed, The resident has the right to be free from abuse, neglect, misappropriation of resident property, and exploitation . as well as, The resident has a right to be treated with respect and dignity . Review of the clinical record for Resident 4 revealed diagnoses that included hypertension (high blood pressure) and anxiety (a mental health disorder characterized by feelings of worry, anxiety, or fear that are strong enough to interfere with one's daily activities) Review of Resident 4's clinical record revealed a progress note created on February 10, 2024, at 4:30 PM, by Employee 1 (Registered Nurse) that said the following: Resident was last changed 13:00 [1:00 PM]. While giving meds at 16:30 [4:30 PM] she asked to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-29 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility policy, observations, and staff interview, it was determined that the facility failed ensure the resident received care, consistent with professional standards, to prevent pressure ulcers for one of six residents reviewed (Resident 1). Findings Include: Review of facility policy, titled Dressing, Dry/Clean, revised September 2013, revealed, Steps in the Procedure 1. Clean bedside stand. Establish a clean field. 2. Place the clean equipment on the clean field. Arrange the supplies so they can be easily reached. 3. Tape a biohazard or plastic bag on the bedside stand or use a waste basket below clean field. 4. Position resident and adjust clothing to provide access to affected area. 5. Wash and dry your hands thoroughly. 6. Put on clean gloves. Loosen tape and remove soiled dressing. 7. Pull glove over dressing and discard into plastic or biohazard bag. 8. Wash and dry your hands thoroughly. 9. Open dry, clean dressing(s) by pulling corners of the exterior wrapping outward, touching only the exterior surface. 10. Label tape or dressing with date, time and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-11 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and staff interviews, it was determined that the facility failed to maintain a safe, clean, comfortable, and home-like environment in four resident rooms (Residents' 2, 3, 4, and 5 rooms). Findings include: Observation in Resident 2's room on January 11, 2024, at 1:00 PM, revealed the Resident was in bed and there were items on the floor to the right and left of the recliner, crumbs on the floor under and around the Resident's bed, and, in the bathroom, there was a broken dresser drawer on the floor with several items inside. Observation in Resident 2's room on January 11, 2024, at 1:04 PM, with Employee 1 (Licensed Practical Nurse), revealed the drawer to the nightstand was observed on the bathroom floor to the left of the sink in the corner. The front of the drawer was off and laying inside the rest of the drawer, as well as a compact disc, large greeting card, and bottom portion of a plastic bottle. The nightstand to the right of the bed (facing the bed) contained all three drawers; however, the top drawer had a different handle on it. To the right of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-11-16 · tag F0578 — failed to honor advance directives / code status — patternHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, clinical record reviews, resident rights, and staff interviews, it was determined that the facility failed to offer the option to formulate an advanced directive and provided no documentation pertaining to resident's choices for advanced directives, or documenting how the resident was informed of his/her right to develop a living will or advanced directive, for three of 38 records reviewed; and failed to document the correct code status on the care plan to match the POLST (Pennsylvania Orders for Life-Sustaining Treatment) for one of 38 residents reviewed (Residents 40, 54, 72, and 88). Findings include: A review of the clinical record for Resident 40 on November 14, 2023, revealed Resident with diagnoses that include Dementia (irreversible, progressive degenerative disease of the brain, resulting in loss of reality contact and functioning ability) and Atrial Fibrillation (irregular and rapid heart-beat). A review of the POLST form dated May 20, 2022, revealed full code status…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-11-16 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interviews, it was determined that the facility failed to ensure that the resident assessment accurately reflected the resident's status for six of 39 residents reviewed (Resident 4, 72, 77, 138, 143, and 151). Findings Include: Review of Resident 4's clinical record revealed diagnoses that included Multiple sclerosis (a disease in which the immune system eats away at the protective covering of nerves) and chronic obstructive pulmonary disease (COPD - a group of lung diseases that block airflow and make it difficult to breathe). Review of Resident 4's MDS (Minimum Data Set is part of the federally mandated process for clinical assessment of all Medicare and Medicaid certified nursing homes) dated August 21, 2023, revealed that section M0150. Risk of Pressure Ulcers/Injuries (Is this resident at risk of developing pressure ulcers/injuries?) was marked 0. No. Further review of Section M0300. C1. Number of Stage 3 pressure ulcers was marked 1, indicating Resident 4 has one…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-11-16 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on facility policy review, observations, clinical record review, and resident and staff interviews, it was determined that the facility failed to review and revise the resident plan of care for four of 38 residents reviewed (Residents 22, 59, 69, and 72). Findings include: Review of facility policy, titled Care Plans, Comprehensive Person-Centered, with a last revision date of September 2022, and a last review date of September 23, 2023, revealed: A trauma-informed approach to care delivery recognizes the widespread impact, and signs and symptoms of trauma in residents, and incorporates knowledge about trauma into care plans, policies, procedures and practices to avoid re-traumatization .13. Assessments of residents are ongoing and care plans are revised as information about the residents and the residents' conditions change. Review of Resident 22's clinical record revealed diagnoses that included hypertension (high blood pressure), personal history of COVID, chronic kidney disease (CKD - longstanding disease of the kidneys leading to renal failure), and personal history of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-11-16 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, observation, and resident and staff interviews, it was determined that the facility failed to provide assistance with activities of daily living for dependent residents for six of 33 residents reviewed (Resident 15, 17, 55, 69, 88, and 94). Findings include: Review of Resident 15's clinical record on November 15, 2023, at approximately 9:00 AM, reveled diagnoses that included diabetes mellitus type 2 (decreased ability of the body to utilize insulin for the transfer of glucose from the blood into the cells for nourishment) and congestive heart failure (CHF - decreased ability of the heart to pump blood through the body). Review of Resident 15's Nurse Aide Tasks documentation revealed Resident 15 was scheduled to have a shower or bed-bath every Monday and Thursday during the evening shift. Review of the documentation revealed that Resident 15 did not receive a shower or bed bath on Thursday, November 9, 2023, and Monday, November 13, 2023. Review of Resident 17's clinical record revealed diagnoses that included contracture of muscle (a permanent…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-11-16 · tag F0756 — failed to review each resident's drug regimen — patternEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, facility policy review, and staff interviews, it was determined that the facility failed to ensure Medication Regimen Reviews were completed by a consultant pharmacist and responded to in a timely manner by the attending physician or prescriber for four of 39 residents reviewed (Residents 72, 77, 88, and 96). Findings include: Review of facility policy, titled Medication Regimen Review (Monthly Report), reviewed September 2023, revealed, The prescriber accepts and acts upon recommendations or rejects and provides and explanation for disagreeing. Review of Resident 72's clinical record revealed diagnoses that included depression, unspecified psychosis (a mental disorder characterized by a disconnection from reality), generalized anxiety disorder (mental health disorder characterized by feelings of worry, anxiety, or fear that are strong enough to interfere with one's daily activities), unspecified mood affective disorder (marked disruptions in mood), and dementia (a chronic disorder of the mental processes caused by brain disease, and marked by memory…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-11-16 · tag F0758 — failed to limit and justify psychotropic drugs — patternImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review and staff interview, it was determined that the facility failed to ensure residents were free from unnecessary antipsychotic medication for one of five residents reviewed for unnecessary medications (Resident 143). Findings include: Review of Resident 143's clinical record on November 14, 2023, at approximately 9:30 AM, revealed diagnoses that included hypertension (elevated/high blood pressure) and chronic kidney disease stage 3 (moderate decrease in the ability of the kidneys to filter toxins from the blood). Review of Resident 143's physician orders revealed that on June 22, 2023, Resident 143 was ordered Seroquel (an antipsychotic medication used to treat schizophrenia and other mental health disorders) 50 milligrams (mg - metric unit of measure) twice a day with the indication for use documented as unspecified encephalopathy (broad term used for a disease that alters functioning of the brain). Review of Resident 143's clinical record revealed a Consultant Pharmacist Communication to Physician (also referred to as a medication regimen review),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-11-16 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on resident and staff interviews, policy review, observations, and clinical record review, it was determined that the facility failed to implement infection control practices to prevent the transmission of infectious disease for one of one resident reviewed for transmission based precautions (Resident 105); failed to maintain a data collection system of surveillance for three of 12 months reviewed (December 2022, January 2023, and April 2023); and failed to maintain an effective infection control program related to the preparation and administration of medications to one of three Residents observed (Resident 7). Findings include: Review of the facility policy titled, Infection Control, last reviewed September 2023, revealed the facility will maintain a monthly line list of residents with infections for trending and outbreak potential, follow-up review of lab data is compared, and a monthly review is completed to identify trends to facilitate infection control surveillance. The purpose of the surveillance of infections is to identify both individual cases and trends of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-16 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and staff interviews, it was determined that the facility failed to maintain a clean, comfortable, and homelike environment for five of 38 residents observed (Residents 14, 114, 137, 138, and 223). Findings include: Observation of Resident 14's Broda chair (a tilt-in-space positioning chair which prevents skin breakdown through reducing heat and moisture) on November 13, 2023, at 10:04 AM, revealed the presence of a dried white substance on the left arm rest and heavy hair build-up around all four wheels. During an interview with the Nursing Home Administrator (NHA) and Director of Nursing (DON) on November 15, 2023, at 1:28 PM, the aforementioned concerns were shared. During a follow-up interview with the NHA and DON on November 16, 2023, at 11:52 AM, the NHA indicated that Resident 14's Broda chair had been cleaned. She further indicated that she would expect homelike and cleanliness concerns be addressed when identified by staff. Observations of Resident 114's room on November 13, 2023, at 11:01 AM, and November 15, 2023, at 12:35 PM, revealed that the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-16 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility policy, clinical record review, review of facility incident report, and staff interviews, it was determined that the facility failed to conduct a timely and thorough investigation to rule out abuse, neglect, or mistreatment following an unwitnessed fall for one of 12 residents reviewed for falls (Resident 138). Findings Include: Review of facility policy, titled Abuse Policy with last review date of September 23, 2023, revealed, The Facility shall have processes in place to include screening, training, prevention, identification, protection, investigation, reporting and response to allegations of potential or actual abuse and neglect. The policy defined neglect as the failure of the facility, its employees or service providers to provide goods and services to a resident that are necessary to avoid physical harm, pain, mental anguish or emotional distress. Review of Resident 138's clinical record revealed diagnoses that included unsteadiness on feet, repeated falls, mild cognitive impairment (a condition in which someone has minor problems with their…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-16 · tag F0637 — isolatedAssess the resident when there is a significant change in condition
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review and staff interview, it was determined that the facility failed to ensure a significant change assessment (change to hospice status) was completed for one of 38 residents reviewed (Resident 18). Findings include: A review of Resident 18's clinical record on November 14, 2023, revealed diagnoses that included Dementia (irreversible, progressive degenerative disease of the brain, resulting in loss of reality contact and functioning ability) and Atrial Fibrillation (irregular and rapid heart-beat). Review of the clinical record for Resident 18 on November 14, 2023, revealed the Resident was ordered a consult with the hospice service (special kind of care that provide comfort, support, and dignity at the end of life) on July 21, 2023. On July 25, 2023, the facility completed a Significant Change Minimum Data Set (MDS - periodic assessment of resident's needs), but the significant change MDS was not coded for hospice under Section O. Special Treatments, Procedures, and Programs. On August 5, 2023, the physician wrote an order for an evaluation and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-16 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review and staff interviews, it was determined that the facility failed to ensure care and services were provided in accordance with professional standards for one of 38 residents reviewed (Resident 88). Findings Include: Review of Resident 88's clinical record revealed diagnoses that included atherosclerotic heart disease (build-up of cholesterol plaques in the walls of the arteries causing obstruction of blood flow) and major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest in things). Review of Resident 88's physician orders revealed an order for Metoprolol Tartrate Tablet 50 MG, Give 1 tablet by mouth one time a day related to essential hypertension, Do not crush; Hold for Systolic Blood Presure <120 Give with food or immediately after meal, with a start date of July 21, 2023. Review of Resident 88's MAR (Medication Administration Record - documentation for medication/treatment administered or monitored), revealed that Resident 88's Metoprolol medication was administered when it should have been held…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-16 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, clinical record review, and staff interview, it was determined that the facility failed to provide care and services to promote healing and prevent worsening of pressure ulcers for one of four residents reviewed for pressure ulcers (Resident 143). Findings include: Review of Resident 143's clinical record on November 14, 2023, at approximately 9:30 AM, revealed diagnoses that included hypertension (elevated/high blood pressure) and chronic kidney disease stage 3 (moderate decrease in the ability of the kidneys to filter toxins from the blood). Review of consultative wound specialist documentation for Resident 143 revealed that, upon assessment on November 14, 2023, Resident 143 had a stage 4 pressure ulcer (wound of the skin produced by pressure over a bony prominence that extends to the bone and/or other connective tissue) to the left dorsal foot and a stage 3 pressure ulcer (wound of the skin produced by pressure over a bony prominence that extends through the skin to the deeper tissue but does not reach muscle or bone). Review of Resident 143's physician's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-16 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, clinical record review, and resident and staff interviews, it was determined that the facility failed to answer a dietary consult in response to weight loss to maintain adequate nutritional status for one of 38 residents reviewed (Resident 88). Findings include: Review of facility policy, titled Weight Assessment and Intervention, last revised March 2019, revealed, Any weight change of 5 pounds or more since the last weight assessment will be retaken for confirmation. If the weight is verified, nursing will notify the Physician and Dietitian .The Dietitian and/or Certified Dietary Manager will review the individual weight records to follow individual weight trends over time, making recommendations as appropriate. Review of Resident 88's clinical record revealed diagnoses that included adult failure to thrive (Adult FTT - a decline seen in older adults, typically those with multiple chronic medical conditions), dementia (irreversible, progressive, degenerative disease of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-16 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, clinical record review, policy review, and staff interview, it was determined the facility failed to provide respiratory care consistent with professional standards of practice for one of 39 residents reviewed (Resident 8). Findings include: Review of the facility's Oral Inhalation Administration Policy, last reviewed September 2023, revealed under the Nebulizer section, W. When equipment is completely dry, store in a plastic bag with the resident's name and date on it, and X. Change equipment and tubing every seven days. Review of Resident 8's clinical record revealed diagnosis that included chronic kidney disease (CKD - a condition in which the kidneys are damaged and cannot filter blood as well as they should) and chronic obstructive pulmonary disease (COPD - a group of lung diseases that block airflow and make it difficult to breathe). Review of Resident 8's current physician orders reveal an order for Ipratropium-Albuterol Solution 0.5-2.5 milligrams / 3 milliliters two times a day one vial inhale orally for shortness of breath and wheezing, with a start…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-16 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, staff interviews, and clinical record review, it was determined that the facility failed to ensure that it was free from a medication error rate of five percent or greater based on two medication errors out of 31 opportunities. Findings include: Observation of medication administration on November 15, 2023, at 8:42 AM, revealed Employee 1 (Licensed Practical Nurse) administering Symbicort Aerosol 80-4.5 MCG/ACT (Budesonide-Formoterol Fumarate) Inhaler and diclofenac sodium gel 1% to Resident 7. Review of Resident 7's physician orders revealed orders for Symbicort Aerosol 80-4.5 MCG/ACT (Budesonide-Formoterol Fumarate) two puffs (an inhaled medication) for acute respiratory failure with hypoxia (condition that occurs when the lungs cannot get enough oxygen into the blood) with specific directions to rinse mouth and spit after administration; and diclofenac sodium gel 1% apply to bilateral knees topically two times a day with specific directions to apply four grams for generalized osteoarthritis (degeneration of joint cartilage and the underlying bone, causing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-16 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, staff interview, and policy review, it was determined that the facility failed to ensure documentation of controlled medication disposition and reason for one of three closed records reviewed (Resident 168). Findings include: Review of facility policy, titled Disposal of Medications and Medication-Related Supplies, last reviewed March 2023, confirms that disposition of the medication and reason for the disposition should be documented on the Resident's controlled substance record. A review of the clinical record for Resident 168 on November 15, 2023, revealed that the Resident was transferred to the hospital on October 7, 2023, and passed away at the hospital October 8, 2023. A review of the closed record controlled substance forms revealed the Resident was receiving Tramadol (controlled pain medication) 50 milligrams and had 17 tablets remaining at the time of transfer. The licensed staff failed to document the disposition (how the medication was disposed) or reason why the medication was disposed. A review of the closed record controlled substance forms…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-16 · tag F0791 — failed to provide routine dental services — isolatedProvide or obtain dental services for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on resident and staff interviews, policy review, and record review, the facility failed to assist residents in obtaining routine and emergency dental services for one of 39 residents (Resident 4). Findings include: Review of the facility's Dental Examination/Assessment Policy, last reviewed September 2023, revealed that residents should be offered dental services as needed and, upon conducting a dental examination, a resident needing dental services will be promptly referred to a dentist. Review of Resident 4's clinical record revealed diagnoses that included Multiple sclerosis (a disease in which the immune system eats away at the protective covering of nerves) and chronic obstructive pulmonary disease (COPD - a group of lung diseases that block airflow and make it difficult to breathe). During an interview with Resident 4 on November 13, 2023, at 10:13 AM, Resident 4 stated that he was not currently wearing his dentures because he only has them for his top teeth and is still waiting to get them for his bottom teeth. Resident 4 pointed to his TV stand and showed the surveyor…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-26 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, clinical record review, facility policy review, and staff interviews, it was determined that the facility failed to provide care and services to heal and prevent infection of pressure ulcers for two of three residents reviewed for pressure ulcers (Residents 1 and 2). Findings include: Review of facility policy, titled Dressings, Dry/Clean, revision date September 2013, revealed, Steps in the Procedure, included, Put on clean gloves, Loosen tap and removed soiled dressing. Pull glove over dressing and discard into plastic or biohazard bag. Wash and dry your hands thoroughly .[open new dressing supplies] .Wash and dry your hands thoroughly. Put on clean gloves .Cleanse the wound with ordered cleanser .Apply the ordered dressing . Review of Resident 1's clinical record on October 24, 2023, at approximately 10:30 AM, revealed diagnoses that included stage IV pressure injury (wound of the skin that extends to the bone or other connective tissue) and major depressive disorder (mental health disorder characterized by low mood, decreased enjoyment in activities,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-09-08 · tag F0572 — patternGive residents a notice of rights, rules, services and charges.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, clinical record reviews, and staff interviews, it was determined that the facility failed to ensure that residents were provided a written notice of his or her rights and services provided, as well as all rules and regulations governing resident conduct and responsibilities during their stay in the facility prior to or upon admission for three of six residents reviewed (Residents 1, 4, and 6). Findings include: Review of facility policy, titled admission Criteria with a last revision date of December 2016, revealed, 1. The objectives of our admission criteria policy are to: d) review with the resident, and/or his/her representative, the facility's policies and procedures relating to resident rights, resident care, financial obligations, visiting hours, etc. Review of Resident 1's clinical record revealed that they were admitted to the facility on [DATE]. Review of Resident 1's admission Agreement revealed that it was signed by their Resident Representative/Power of Attorney on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-08-09 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and resident and staff interviews, it was determined that the facility failed to maintain a safe, clean, and home-like environment for six of 100 resident rooms, one of five shower rooms, and two of five dining rooms reviewed (Resident's 1, 3, 5, 7, 8, and 9 rooms; the 100 unit shower room; and Dining Rooms on the 500 and 100 units). Findings include: Observation in Resident 7's room on August 8, 2023, at 6:20 AM, there was several areas of dried blood on the fitted sheet and draw sheet (small bed sheet placed crosswise over the middle of the bottom sheet of the mattress to cover the area between the person's upper back and thighs) on Resident 7's bed. The floor under the television contained black spots and crumbs and, in the bathroom, inside the door was a dried, light orange liquid on the floor. During an interview with Resident 7 on August 8, 2023, at 6:20 AM, it was revealed that his sheets were soiled with dried blood, and he asked staff to change his bed three days ago but it wasn't changed. Observation in Resident 7's room on August 9, 2023, at 11:46…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-08-09 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review and resident and staff interviews, it was determined that the facility failed to maintain adequate personal hygiene and grooming of residents dependent on staff for assistance with these activities of daily living (ADL) for two of nine residents reviewed (Residents 3 and 5). Findings include: Review of Resident 3's clinical record revealed diagnoses that included neurocognitive disorder (major disorder characterized by a significant decline in at least one of the following: executive function, complex attention, language, learning, memory, perceptual-motor, or social cognition) and blindness. Further clinical record review revealed Resident 3 is dependent for bathing/showers, and that showers are scheduled for dayshift on Wednesday and Saturday. Review of Resident 3's bathing task documentation for a 30-day period revealed: bed baths were provided on July 26th, 2023, and August 5th and 9th, 2023; and showers were provided July 15th, 2023, and August 2nd, 2023. Further clinical record review revealed no documentation of a shower/bath or refusal to be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-09 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and staff interviews, it was determined that the facility failed to provide respiratory care/oxygen services consistent with professional standards of practice of two of nine residents reviewed (Residents 8 and 9). Findings include: Review of Resident 8's clinical record revealed diagnoses included respiratory failure (a condition in which your blood doesn't have enough oxygen or has too much carbon dioxide) and receives oxygen therapy. Observations in Resident 8's room on August 8, 2023, at 2:00 PM and at 3:35 PM, with the Nursing Home Administrator (NHA), revealed Resident 8 was wearing her oxygen and the filter on the concentrator contained a grey, fuzz. During an interview with the NHA on August 8, 2023, at 3:35 PM, it was revealed that the oxygen concentrator filter needed to be cleaned. Review of Resident 9's clinical record revealed diagnoses that included heart failure (chronic condition in which the heart doesn't um blood as well as it should) and receives oxygen therapy. Observations in Resident 9's room on August 8, 2023, at 1:38 PM…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-09 · tag F0804 — failed to serve food at safe, palatable temperature — isolatedEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and resident and staff interviews, it was determined that the facility failed to provide food at a safe temperature for one of one meal observed on the 500 hallway (Lunch Meal on August 8, 2023). Findings include: Interviews with multiple residents on August 8, 2023, revealed concerns with the quality and the temperature of food during mealtime. A test tray was completed during the lunch meal, on the 500 unit. Test tray temperatures were taken by Employee 1 (Food Service Director) in the 500 unit dining room, on August 8, 2023, at 12:22 PM, and revealed the following: Turkey 129 degrees Fahrenheit, not an adequate temperature Bread Dressing 163 degrees Fahrenheit, acceptable California Blend Vegetables 151 degrees Fahrenheit, acceptable Peach slices 40 degrees Fahrenheit, acceptable Coffee 129 degrees Fahrenheit, acceptable Fruit Punch 38 degrees Fahrenheit, acceptable Review of temperature monitoring form dated August 8, 2023, documented that the temperature of the turkey at the beginning of tray line was 178 degrees Fahrenheit. During an interview with the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-09 · tag F0806 — failed to honor food preferences — isolatedEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, clinical record reviews, and staff interviews, it was determined that the facility failed to provide residents food that accommodates resident preferences for one of nine residents observed (Resident 3). Findings include: Review of Resident 3's clinical record revealed diagnoses that included neurocognitive disorder (major disorder characterized by a significant decline in at least one of the following: executive function, complex attention, language, learning, memory, perceptual-motor, or social cognition) and blindness. Review of Resident 3's meal ticket for August 8, 2023, revealed the lunch meal documented double portions. Observation made on August 8, 2023, at 12:32 PM, during the lunch meal, it was revealed that Resident 3 was served one slice of turkey. During an interview with Employee 1 on August 8, 2023, at 12:30 PM, it was revealed that, if a Resident requests additional food, it should be provided. During an interview with the Nursing Home Administrator on August 8, 2023, at 3:30 PM, it was revealed that double portions on a meal ticket would…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$58,069 in federal fines across 4 penalties.
- $16,355 — penalty dated 2026-06-01
- $9,110 — penalty dated 2026-02-09
- $9,113 — penalty dated 2026-02-09
- $23,491 — penalty dated 2024-02-22
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to PRIORITY HEALTHCARE GROUP — 12 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 3.0 | -2.0 vs chain |
| Health inspection | 1 of 5 | 2.8 | -1.8 vs chain |
| Staffing | 4 of 5 | 2.9 | +1.1 vs chain |
| Quality measures | 2 of 5 | 3.0 | -1.0 vs chain |
The other 11 homes this chain runs (chain average 3.0★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| HASHTAG HOLDINGS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 02/01/2017 |
| BLGLPA LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 14% | since 10/27/2017 |
| FAIR OAKS FAMILY HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 14% | since 01/28/2020 |
| HASHTAG-EL-HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 17% | since 10/27/2017 |
| SAMARA HOLDINGS COMPANY LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 17% | since 01/28/2020 |
| STRAWBERRY HILL HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 17% | since 01/28/2020 |
| SEBBAG, GABRIEL | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 5% | since 10/27/2017 |
| SCHIOWITZ, MARC | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2019 |
| CLINICAL CONSULTING SERVICES LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2019 |
| PRIORITY CARE GROUP LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2019 |
| SUMMATION FINANCIAL SERVICES LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2019 |
| BAUGHMAN, KEVIN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 04/13/2024 |
| TARIQUE, AHMED | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 06/01/2020 |
| GAMZEH, DAVID | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 06/04/2025 |
| GLATZER, AKIVA | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 06/17/2025 |
| GREATOREX, TINA | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 06/04/2025 |
| GPH CAMP HILL WEST SHORE LP | Organization | ADP OF THE SNF | — | since 02/01/2017 |
CMS files one row per role, so the 24 rows in the source record cover these 17 parties — each is shown once here with every role it holds. Nothing is omitted.
10 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 91% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $3.1M paid to related parties — landlords or management companies under common ownership — equal to about 16% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in PA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Pennsylvania Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 395223. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-08-07, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.