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Gardens At Stevens, The

400 Lancaster Avenue, Stevens, PA 17578 · For profit - Limited Liability company · 82 certified beds · (717) 336-3878 Medicare & Medicaid certified

Call the home — (717) 336-3878 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citations — no harm found (F0609, F0610) — most recent Jun 20252 actual-harm citations$55,807 in federal fines
Insights

The public record raises real questions here. Weigh the concerns below carefully.

Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 2 actual-harm citations
  • a high number of inspection citations overall (44) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $55,807 in federal fines (most recent 2024-02-01)
  • its independent health-inspection rating is low (2/5)
  • nursing-staff turnover (70%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 3 of 5

Location & what’s nearby

Hospital
★★★★★ 5/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
75 W Church St · (717) 336-0329 · Call to confirm hours
Pharmacy
334 Main St · (717) 336-2292 · Call to confirm hours
Grocery
308 Washington St · (570) 762-6140 · Call to confirm hours
Park
96 W Church St · (717) 336-1720 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 2 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased36.2%16.8%15.4%worse
Long-stay residents who lose too much weight11.9%6.2%5.4%worse
Long-stay residents with a catheter left in their bladder1.5%0.7%0.9%worse
Long-stay residents with a urinary tract infection1.2%1.5%2.0%better
Long-stay residents with depressive symptoms6.7%10.8%6.5%typical
Long-stay residents who were physically restrained0.0%0.2%0.1%better
Long-stay residents with falls causing major injury2.4%3.1%3.3%better
Long-stay residents whose ability to walk worsened44.2%17.0%16.1%worse
Long-stay residents on antianxiety or hypnotic medication14.0%20.0%18.9%better
Long-stay residents given the seasonal flu vaccine92.3%93.5%95.3%typical
Long-stay residents with pressure ulcers2.8%4.8%4.7%better
Long-stay residents with worsening bladder/bowel control34.8%25.5%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table12.4%17.7%17.1%better
Short-stay residents who newly got an antipsychotic medication0.0%1.4%1.4%better
Short-stay residents given the seasonal flu vaccine62.4%68.7%79.4%worse
Short-stay residents rehospitalized after admission13.8%22.5%22.6%better
Short-stay residents with an outpatient ER visit12.9%9.5%12.0%typical
Long-stay hospitalizations per 1,000 resident days2.341.621.67worse
Long-stay outpatient ER visits per 1,000 resident days0.901.181.80better

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

57.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 51 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

57.9%U.S. median 51.5%
Got home and stayed home
9.8%U.S. median 10.7%
Went back to hospital
31.0%U.S. median 56.6%
Met the expected recovery
0.31U.S. median 0.31
Therapy hours / resident / day
0.12hours / resident / day
Physical therapy
0.17hours / resident / day
Occupational therapy
0.02hours / resident / day
Speech therapy

Met the expected recovery: 31.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 29 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.31 therapist hours per resident per day in 2026Q1 — more than 50% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 15% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF57.9%CMS range 44.2–74.851.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.8%CMS range 6.6–14.210.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge31.0%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge24.1%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge24.1%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified91.4%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.4%CMS range 3.5–11.37.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.681.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.95
RN hours/ resident / day
0.62
LPN hours/ resident / day
1.93
Aide hours/ resident / day
3.49
Total nurse hours/ resident / day
0.84
RN hoursweekends
70.1%
Total nursing turnover
66.7%
RN turnover

How full it usually is: this home is certified for 82 beds and averages 69.5 residents a day — about 85% occupied, or roughly 12 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.49 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.95 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.93 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.21 hrs/resident/day on weekends vs 3.61 on weekdays — 11% thinner on weekends. RN hours go from 1.00 to 0.84 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 70% is well above the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

7
deficiencies at the latest standard inspection (2026-02-27)
8
at the previous standard inspection (2025-03-14)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

44 citations, most serious first. The 12 most serious are shown; the remaining 32 are one tap away and print in full.

  • Actual harm · G2024-04-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based upon clinical record and facility documentation review, it was determined the facility failed to ensure adequate supervision of a resident to prevent resident from falling from a facility window resulting in physical harm and hospitalization for Resident 1. Findings include: Review of Resident 1's diagnosis list revealed diagnoses including left side Hemiplegia (paralysis or weakness to one side of the body), difficulty in walking, Vascular Dementia (irreversible, progressive degenerative disease of the brain resulting in loss of reality contact and functioning ability), muscle weakness, Psychotic Disturbance (condition of the mind that results in difficulties determining what is real and what is not real.[3] Symptoms may include delusions and hallucinations), Alcohol abuse with Alcohol induced sleep disorder, and Alcohol Dependence with Alcohol-induced persisting Dementia. Review of Resident 1's Quarterly Minimum Data Set (MDS - periodic assessment of resident needs) dated February 2, 2024, revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2024-02-01 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observations, and interviews with staff, it was determined that the facility failed to ensure that one of two residents (Resident 50) reviewed for pressure ulcers was monitored, assessed and received the necessary services to prevent new ulcers from developing, resulting in actual harm of pressure ulcer development for Resident 50. Findings include: Review of Resident 50's diagnosis list revealed diagnoses including; Metabolic Encephalopathy (condition in which brain function is disturbed either temporarily or permanently due to different diseases or toxins in the body), Diabetes Mellitus (failure of the body to produce insulin to enable sugar to pass from the blood stream to cells for nourishment), Muscle Weakness (reduction in the power exerted by muscles resulting in an inability to perform a given task), Cognitive communication deficit (difficulty with communication that is caused by a problem with thinking). Review of Resident 50's comprehensive assessment Minimum Data Set…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-04-28 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, review of clinical records, and interviews with residents and staff, it was determined that the facility failed to provide necessary respiratory care and services for three of four residents reviewed (Residents 1, 2, and 3).Findings include:Observation of Resident 1's oxygen tubing on April 28, 2026, at 10:30 a.m. revealed a piece of border gauze wrapped around the tubing with a date of April 17, 2026, written on it.Review of Resident 1's diagnosis list included diagnoses of but not limited to congestive heart failure (CHF - chronic condition where the heart muscle is unable to pump enough blood to meet the body's needs for blood and oxygen) and chronic obstructive pulmonary disease (COPD - progressive lung disease).Review of Resident 1's physician's order dated November 17, 2025, instructed staff to monitor oxygen saturation every shift. An additional order dated March 20, 2026, instructed staff to change nasal cannula (medical device used to deliver supplemental oxygen directly into the nostrils) tubing weekly.Review of Resident 1's April Treatment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-02-27 · tag F0730 — widespread
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on review of employee personnel records, it was determined that the facility failed to complete performance reviews at least once every 12 months for five of five nurse aides reviewed (Employees 5-9).Findings include: Review of personnel records for Employee E5-E9 revealed no evidence that performance reviews were completed at least once every 12 months. Interview with the Nursing Home Administrator on February 27, 2026, at 1:00 p.m. confirmed that there was no documentation of the performance reviews for the five employees. 28 Pa. Code 201.14(a) Responsibility of license 28 Pa. Code 201.19(2) personnel policies and procedures

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-02-27 · tag F0947 — failed to train nurse aides adequately — widespread
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — the official record, unedited, may be distressing

    Based upon review of employee records, it was determined the facility failed to ensure that nurse aides completed 12 hours of annual in-service training for five of five employee files reviewed (Employees E5-E), Findings include:Personnel files for Employees E5-E9 were reviewed for completion of the 12-hour annual in-service training.Review of the employee files failed to reveal evidence that the Employees E5-E9 completed the required 12-hour annual in-service training.Interview with the Nursing Home Administrator on February 27, 2026, at 1:00 p.m. confirmed that there was no evidence that Employees E5-E9 completed the required 12 hours of in-service training.483.95 Training RequirementsPreviously cited 3/14/2528 Pa. Code 201.19(7) Personnel polices and procedures

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-27 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based upon observation, it was determined that the facility failed to ensure insulin pens were properly identified with open and expiration dates and failed to ensure unopened insulin pens were kept refrigerated according to package directions for two of three medication carts observed (Second Floor Back Hall Medication Cart and First Floor Medication Cart).Findings include:Observation of the Second Floor Back Hall Medication Cart on February 27, 2026, at 11:15 a.m. revealed one open Toujeo (long-acting insulin) Insulin Pen with an open date of January 18, 2026, and no expiration date. Further observation of the Second Floor Back Hall Medication Cart revealed one Toujeo Insulin Pen unopened and not stored in the refrigerator as recommended by the manufacturer.Observation of the First Floor Medication Cart on February 27, 2026, at 11:25 a.m. revealed one opened Lantus Insulin Pen with no open or expiration date and one Lantus Insulin Pen unopened and unrefrigerated as recommended by the manufacturer.Interview with the Director of Nursing on February 27, 2026, at 11:30 a.m. confirmed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-27 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility documentation, review of clinical records, and interviews with staff, it was determined that the facility failed to notify the Office of the State Long-Term Care Ombudsman of facility-initiated emergency transfers to the hospital for three of six hospitalizations reviewed (Resident 1, 6, 11) and one of three closed records reviewed (Resident CR75), and failed to ensure that a discharge summary, including a recapitulation of the resident's stay, was completed for one of three closed records reviewed (Resident CR8). Findings include: Review of Resident 1's clinical record revealed a nursing progress note dated December 12, 2025, indicated the resident was transferred to the local hospital for evaluation. Review of documentation provided by the Nursing Home Administrator on February 26, 2026, revealed the Office of the State Long Term Care Ombudsman was not made aware of Resident 1's facility-initiated emergency transfers to the hospital. Interview conducted February 26, 2026, at 11:54…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-27 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on clinical record review and staff interview, it was determined that the facility failed to ensure that resident assessments accurately reflected the resident's status for one of 24 residents reviewed (Resident 3).Findings include: Review of Resident 3's quarterly MDS (Minimum Data Set - periodic assessment of resident needs) of February 2, 2025, section N0415 - High Risk Drug Classes, indicated that the resident was receiving an anticoagulant. Further review of the physician's orders and Medication Administration Record revealed no evidence that the resident received an anticoagulant during the assessment lookback period. Interview with licensed staff, E3, on February 27, 2025, at 12:10 p.m. confirmed that the assessment was coded inaccurately. 483.20 Accuracy of AssessmentsPreviously cited 3/14/25 28 Pa. Code 211.5(f) Clinical recordsPreviously cited 6/4/25, 3/14/25

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-27 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record and an interview with the resident and staff, it was determined that the facility failed to invite the resident and/or the resident's representative to participate in the care plan process for one of 22 residents reviewed (Resident 37). Findings include: Review of Resident 37's clinical record revealed that the resident was admitted to the facility on [DATE]. Interview with Resident 37 on February 24, 2026, at 11:10 a.m. indicated that the resident had not been invited to participate in an interdisciplinary care plan meeting. Review of the clinical record revealed no evidence that the resident or the resident's representative had been invited to participate in care plan meetings.Interview with the Nursing Home Administrator on February 27, 2026, at 12:00 p.m. confirmed that there was no evidence that the resident or resident's representative had been invited to an interdisciplinary care plan meeting.28 Pa. Code 201.29(a) Resident rights28 Pa. Code 211.12(d)(3)(5) Nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-27 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based upon clinical record review and interviews with staff it was determined that the facility failed to provide treatment and care in accordance with standards of care for two of twenty-two residents reviewed (Residents 41 and 72). Findings include: Review of Resident 41's diagnosis list included a diagnosis of but not limited to secondary malignant neoplasm of unspecified lung (cancer that has spread to the lungs from a primary tumor elsewhere in the body). Review of Resident 41's progress note dated February 17, 2025, revealed that resident was to receive 4 mg (milligrams) of decadron (corticosteroid) to be given the day before the infusion, the day of the infusion, and the day after the infusion. Review of the February 2026 Medication Administration Record revealed that the decadron was administered on February 24, 2026. Review of Resident 41's progress note of February 25, 2026, revealed that resident had an appointment on this date at Cancer Center, but transportation was not available. Additional progress note of February 25, 2026, revealed that the CRNP gave order to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-16 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on a review of clinical records and staff interviews, it was determined that the facility failed to properly follow physician orders for one of seven residents reviewed (Resident 6).Finding include:Review of Resident 6's Diagnosis Sheet revealed medical diagnosis that includes Osteoarthritis (condition that occurs when the protective cartilage that cushions the ends of the bones wears down over time) left knee, pain in left hip, arthritis (inflammation, pain, and stiffness in the joints) in left hip, lower back pain and other chronic (constantly recurring) pain.Review of Resident 6's physician orders revealed an order dated November 1, 2025, for Fentanyl Transdermal Patch (an opioid pain medication that is used to treat moderate to severe chronic pain around the clock administered through the skin) 72 Hour 25 MCG/HR (micrograms per hour), apply 1 patch trans dermally every 72 hours for pain and remove per schedule.Review of Resident 6's December 2025 Medication Administration Reports (MAR) revealed no documentation of the resident's patch being removed and reapplied between…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-12-03 · tag F0679 — failed to provide activities — pattern
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff and resident interviews, it was determined that the facility failed to ensure residents were assisted out of bed in a timely manner to attend scheduled Sunday religious services.Findings include:An interview conducted with the Activities Director on October 29, 2025, at approximately 12:30 p.m. revealed that some residents are unable to attend Sunday services because nursing staff do not get them out of bed in time. The Activities Director stated that this occurs every weekend.An interview conducted with the Activities Assistant on October 29, 2025, at approximately 12:40 p.m. revealed similar concerns. The Activities Assistant reported that 1-2 residents are unable to attend Sunday services weekly due to nursing staff not assisting them out of bed in time. She further stated that this issue occurs every weekend and that she reports it to nursing staff when it happens.Both the Activities Director and Activities Assistant reported that they did not inform the Nursing Home Administrator (NHA) of the issue because they did not think about it during the week. An interview…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 32 citations
  • Potential for harm · Dcited before2025-12-03 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, staff interviews, and review of facility records and policies, it was determined that the facility failed to implement contact precautions for a resident diagnosed with scabies (Resident R3).Findings include:Review of Resident R3's clinical record on October 29, 2025, revealed a diagnosis of scabies (a skin infestation caused by microscopic parasites that results in intense itching) with a start date of October 28, 2025.Review of the facility policy titled Scabies Identification, Treatment and Environmental Cleaning, revised August 2016, indicated: Affected residents should remain on Contact Precautions until twenty-four (24) hours after treatment.Further review of the clinical record failed to reveal any physician orders for contact precautions.Review of Resident R3's physician orders revealed an order for Permethrin 5% cream (a topical medication used to treat scabies) with a start date of October 28, 2025, and with a note to hold treatment until after a dermatology appointment scheduled for October 30, 2025.Observations conducted of Resident R3's room…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-06-04 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records, as well as family and staff interviews, it was determined that the facility failed to ensure that residents were provided with showers as scheduled for six of 8 residents reviewed (Resident 1,4,5,6,7,8). Findings include: An annual Minimum Data Set (MDS) assessment (a federally mandated assessment of the resident's abilities and care needs) for Resident 1, dated May 5, 2025, revealed that the resident was cognitively impaired and required moderate assistance from staff for personal care needs. Resident 1's shower schedule revealed that the resident preferred showering two times per week on Tuesday and Friday evening shift. Review of Resident 1's bathing records for May and June 2025 revealed that the resident received a bed bath on May 6, 16, 27, and June 3, 2025. There was no documented evidence Resident 1 was offered a shower on May 2,13,20,23, and 30, 2025. An admission diagnosis for Resident 4 revealed the resident was admitted to the facility on [DATE], with diabetes…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-06-04 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of policies and clinical records, as well as staff interviews, it was determined that the facility failed to have sufficient nursing staff to provide showers as scheduled for six of 8 residents reviewed (Residents 1,4,5,6,7). Findings include: The facility's policy regarding bathing/showering, dated February 18, 2025, indicated that all residents will be provided a shower at least one time weekly. An annual Minimum Data Set (MDS) assessment (a federally mandated assessment of the resident's abilities and care needs) for Resident 1, dated May 5, 2025, revealed that the resident was cognitively impaired and required moderate assistance from staff for personal care needs. Resident 1's shower schedule revealed that the resident preferred showering two times per week on Tuesday and Friday evening shift. Review of Resident 1's bathing records for May and June 2025 revealed that the resident received one shower in the last 34 days. She had not refused any showers. An admission diagnosis for Resident 4…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-06-04 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews and facility investigations, as well as staff interviews, it was determined that the facility failed to ensure that residents' clinical records were complete and accurately documented for six of 8 residents reviewed (Resident 1,4,5,6,7,8), and that documentation of incident was in the clinical records for one of 8 residents reviewed (Resident 1). Findings include: An annual Minimum Data Set (MDS) assessment (a federally mandated assessment of the resident's abilities and care needs) for Resident 1, dated May 5, 2025, revealed that the resident was cognitively impaired and required moderate assistance from staff for personal care needs. The shower record for Resident 1 for May and June 2025 revealed that on May 2,13,20,23, and 30, 2025 had no documentation. An admission diagnosis for Resident 4 revealed the resident was admitted to the facility on [DATE], with diabetes mellitus. The shower record for Resident 4 for May and June 2025 revealed that on May 21, 2025 NA was documented,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-06-04 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility policies and clinical records, as well as observations and staff interviews, it was determined that the facility failed to ensure a system of surveillance was in place to identify, prevent, monitor, and report potential infectious skin conditions. Findings include: Observations of Resident 5 on June 4, 2025, at 9:21 a.m. revealed the resident had a rash on her upper arms, chest and back. An interview with the resident on June 4, 2025, at 9:21 a.m. revealed the resident has had this rash for a while, and it feels like bugs crawling on her. Observations of Resident 3 on June 4, 2025, at 9:15 a.m. revealed resident had a rash all over his arms, chest, and back. A review of the resident's clinical records revealed that the resident receives permethrin cream (a medication for the treatment of scabies) on June 3, 2025, at 6:00 p.m. Interview with Resident 3 on June 4, 2025, at 9:45 a.m. revealed that he wasn't itchy for the first time in months after the treatment. Interview with the Nurse Practitioner on June 4, 2025, at 12:04 p.m. revealed that it is the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-04 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of policies, clinical records and investigative reports, as well as staff interviews, it was determined that the facility failed to complete thorough investigations of incidents to rule out that neglect and/or abuse were involved for two of eight residents reviewed (Resident 1 and Resident 8). Findings include: Review of the facility Abuse Policy, dated February 18, 2025, section labeled investigation and Reporting allegation of Abuse guidelines. States All reports of resident abuse, neglect, exploitation, misappropriation of resident property, mistreatment and/or injuries of unknown source shall be promptly reported to local state and federal agencies and thoroughly investigated by the administrator and or designee. A Quarterly Minimum Data Set (MDS) assessment (a federally mandated assessment of a resident's abilities and care needs) for Resident 1, dated May 5, 2025, indicated that the resident was cognitively impaired, was sometimes able to understand and sometimes understood by others, required moderate assistance from staff for her care, and had diagnoses that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-04 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of Pennsylvania's Nursing Practice Act, facility policies, and clinical records, as well as staff interviews, it was determined that the facility failed to ensure that an assessment was completed by a registered nurse (RN) after an incident occurred where a male resident was found in her bed for one of 8 residents reviewed (Resident 1). Findings include: The Pennsylvania Code, Title 49, Professional and Vocational Standards, State Board of Nursing, 21.11 (a)(1)(2)(4) indicated that the registered nurse was to collect complete and ongoing data to determine nursing care needs, analyze the health status of individuals and compare the data with the norm when determining nursing care needs, and carry out nursing care actions that promote, maintain, and restore the well-being of individuals. The facility's risk management guide for incident and accidents, dated February 18, 2025, indicated that there should be an RN assessment after the incident in the clinical record. A Quarterly Minimum Data Set (MDS) assessment (a federally mandated assessment of a resident's abilities…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-03-14 · tag F0947 — failed to train nurse aides adequately — widespread
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — the official record, unedited, may be distressing

    Based upon review of employee records, it was determined the facility failed to ensure that nuse aides completed 12 hours of annual inservice training for five of five employee files reviewed. Findings include: Five nurse aide employee files were reviewed for completion of the 12 hour annual inservice training. Review of the five nurse aide employee files failed to reveal evidence that the five nurse aides completed the required 12 hour annual inservice training. Interview with the Nursing Home Administrator on March 14, 2025 at 12:00 p.m. confirmed the five nuse aides did not complete the 12 hour annual inservice training required.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-14 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview, it was determined that the facility failed to ensure that resident assessments accurately reflect the residents' status for five of 24 residents reviewed (Residents 1, 39, 45, 58 and 74). Findings include: Review of Resident 1 quarterly MDS (Minimum Data Set - periodic assessment of resident needs) dated February 2, 2025, revealed under section N0415 - High Risk Drug Classes, that the resident was marked as receiving anticoagulant medication. Review of Resident 1's physician orders revealed that the resident was not ordered an anticoagulant. Review of the Medication Administration Record (MAR) revealed that the resident did not receive an anticoagulant. Review of Resident 39's quarterly MDS dated [DATE], revealed under section N0350 - Insulin, that the resident was marked as receiving insulin medication. Review of Resident 39's physician's orders revealed that the resident was not ordered insulin. Review of the MAR revealed that the resident did not receive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-14 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy, resident interviews, clinical record review, review of facility documentation, and staff interview, it was determined that the facility failed to provide the necessary services to maintain personal hygiene for residents unable to carry out activities of daily living for four of 24 residents reviewed (Residents 2, 6, 14, and 25). Findings include: Review of facility policy, Shower/Bathing Policy, revised August 2018 revealed that resident's preferences will be considered and shower/bath/bed bath shall be provided at least weekly. Interview during a group meeting on March 12, 2024, at 1:30 p.m. with alert and oriented Residents 2, 6, 14, revealed that they do not receive showers as scheduled because of staffing shortages. Additional interview with Resident 25 on March 13, 2025, at 9:45 a.m. indicated that the resident does not receive showers. Review of Resident 2's admission MDS (Minimum Data Set - periodic assessment of resident needs) dated February 10, 2025, indicated that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-03-14 · tag F0756 — failed to review each resident's drug regimen — pattern
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based upon review of Pharmacy Medication Management Reviews (MRR), clinical record reviews, and staff interviews it was determined the facility failed to ensure the pharmacy reviewed the medication regimen of each resident monthly and failed to ensure the physician addressed all recommendations with rationales for disagreeing with recommendations timely for four of five residents reviewed (Resident 5, Resident 28, Resident 34 and Resident 59). Findings include: Review of Resident 5's clinical record revealed the pharmacist reviewed Resident 5's medications and made recommendations on March 18, 2024, June 21, 2024, September 16, 2024, and February 8, 2025. Further review of Resident 5's clinical record failed to reveal evidence the physician responded to the March 18, 2024, and September 16, 2024, pharmacy recommendations. Review of Resident 5's clinical record revealed a pharmacy recommendation dated June 21, 2024, to evaluate multiple medications for pain. Further review of this recommendation revealed the physician failed to supply a rationale for disagreeing with the pharmacy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-14 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based upon clinical record review and interview, it was determined the facility failed to monitor resident's fluid restriction and complete treatments according to physician orders for two of 24 residents reviewed (Residents 4 and 45). Findings include: Review of Resident 4's diagnosis list revealed diagnoses including congestive heart failure (excessive body/lung fluid caused by a weakened heart muscle). Review of Resident 4's physician's orders dated January 28, 2025, revealed an order for Fluid Restriction: 1500 ml (milliliters) total per 24 hours as follows: Dietary Dept. 1080 ml on meal trays: (breakfast 360 ml; lunch 360 ml; dinner 360 ml); Nursing Dept. 420 ml: (days 180 ml; p.m.'s 150 ml, night 90 ml). Review of Resident 4's clinical record including January, February and March 2025 Medication Administration Record (MAR) failed to reveal evidence that nursing was monitoring Resident 4's total daily fluid intake in conjunction with the Dietary department. Interview with the Nursing Home Administrator and Director of Nursing on March 14, 2024, at 11:00 a.m. confirmed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-14 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based upon review of facility policy and procedure and clinical record review, it was determined the facility failed to ensure routine nutrition was monitored by failing to obtain re-weights and follow recommendations made by registered dietitian for one of eight residents reviewed (Resident 66). Findings include: Review of policy and procedure titled Weight Assessment and Intervention, revealed Any weight change of 5 pounds or more since the last weight assessment will be retaken for confirmation. If the weight is verified, nursing will notify the physician and dietitian. Further review of this policy revealed The threshold for significant unplanned and undesired weight loss will be based on the following criteria - a) 1 month - 5% weight loss is significant; b) 3 months - 7.5% weight loss is significant and c) 6 months - 10% weight loss is significant. Review of Resident 66's Weight Summary revealed a weight of 122.8 pound on February 26, 2025, and a weight of 116.2 pounds on March 7, 2025. Clinical record review revealed a dietitian note dated March 7, 2025, stating Resident with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-14 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on clinical record review and staff interview, it was determined that the facility failed to timely provide dental services for one of three residents reviewed (Resident 19). Findings include: Review of Resident 19's progress note of January 6, 2025, revealed that the resident's lower dentures fell on the floor and back part of the denture broke. Dentures were placed at the nursing station. Review of Resident 19's progress note of March 13, 2025, revealed that the resident's POA (power of attorney) felt that dentures would be beneficial and requested that process be initiated. Resident was added to the dentist list to be seen. Further review of the clinical record revealed no evidence that the resident was referred for dental services for the broken dentures. Interview with Employee E4 on March 14, 2025, at 12:20 p.m. confirmed that the resident had not been referred for dental services. 28 Pa. Code: 211.5(f) Clinical records Previously cited 2/1/24 28 Pa. Code: 211.12(d)(1)(3)(5) Nursing services Previously cited 2/1/24 28 Pa. Code: 211.15(a) Dental services

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-14 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based upon review of facility policy and procedure, observation and clinical record review, it was determined the facility failed to ensure appropriate personal protective equipment was available and appropriate door notification was in place for residents on Enhanced Barrier Precautions for two of five residents reviewed (Resident 4 and Resident 63). Findings include: Review of facility policy and procedure titled Enhanced Barrier Precautions revealed Enhanced Barrier Precautions (EBP) are utilized as an infection prevention and control intervention to reduce the spread of multi-drug-resistant organisms (MDROs) to residents. EBPs are indicated (when contact precautions do not otherwise apply) for residents with wounds and/or indwelling medical devices regardless of MDRO colonization. Further review of this policy revealed Examples of high-contact resident care activities requiring the use of gown and gloves for EBPs include dressing; bathing/showering; transferring; providing hygiene; changing linens; changing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-21 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, clinical records review, and staff interviews, it was determined that the facility failed to provide nail care for one of the three residents reviewed (Resident 1). Findings include: A review of Resident 1's admission Minimum Data Set (MDS-a standardized assessment tool that measures health status in long-term care residents), dated January 6, 2025, revealed that the resident had a moderate cognitive impairment. The same MDS indicated that the resident required partial/moderate assistance with personal hygiene. An observation conducted on January 21, 2025, at 10:40 a.m. revealed that Resident 1 was lying in bed and was calm and cooperative. The resident's fingernails were observed: left-hand pinky, middle, thumb, and right hand. All five fingernails were approximately 0.5-1 cm (centimeter) long and had dried brown stain/substance underneath. An interview conducted with non-licensed Employee E3 on January 21, 2025, at 12: 15 p.m. revealed that morning care was provided to the resident around 11:00 a.m. The resident's long and dirty fingernails were observed but…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-02-01 · tag F0761 — failed to label and store drugs safely — widespread
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based upon observation, it was determined the facility failed to properly label insulin pens and vials with open and expiration dates for four of four medication carts observed (First floor medication carts and Second Floor medication carts). Findings include: Observation on [DATE], at 11:30 a.m. of the first Second Floor medication cart revealed one open Basaglar Insulin pen with no open or expiration date on the label. Further observation of the first Second Floor medication cart revealed one open Humalog Insulin Pen with an open date of [DATE]. This insulin pen expired [DATE]. Observation on [DATE], at 11:45 a.m. of the First Floor Back Hall medication cart revealed two open Lispro Insulin Pens with an open date of [DATE], and no expiration date. This insulin expired [DATE]. Further observation of the First Floor Back Hall medication cart revealed a Lantus Insulin pen with no open date. Observation on [DATE], at 11:50 a.m. of the First Floor Front Hall medication cart revealed one open Lispro Insulin vial…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-01 · tag F0557 — isolated
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based upon clinical record review and observation, it was determined the facility failed to accurately complete an assessment prior to the placement of a wanderguard for one of 18 residents reviewed (Resident 55). Findings include: Review of Resident 55's Quarterly Minimum Data Set (MDS - periodic assessment of resident needs) dated May 25, 2023, revealed Resident 55 had a Brief Interview for Mental Status Score of 15 indicating Resident 55 was cognitively intact. Review of Resident 55's progress notes dated June 28, 2023, revealed Resident triggered alarm on exit doors, attempting to go outside to smoke per his statement to staff. Wanderguard bracelet to right ankle for elopement risk. Educated resident to what it was and why it was being placed. Resident allowed this writer to place bracelet. Review of Resident 55's clinical record failed to reveal evidence of an Elopement Risk Assessment completed prior to June 28, 2023, or prior to the June 28, 2023, incident. Review of Resident 55's clinical record failed to reveal if Resident 55 was trying to elope or just attempting to go…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-01 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review and staff interview, it was determined the facility failed to ensure residents had physician orders corresponding with their end of life care wishes for two of 24 residents reviewed. (Residents 15 and 21) Findings include: Review of Resident 15's clinical record revealed an admission date of November 21, 2023. A POLST (Pennsylvania Orders for Life Sustaining Treatment) located on paper chart indicated the resident wishes but was unsigned. Further review of the clinical record failed to reveal further documentation of who completed the POLST or why it continued to be unsigned. Review of the physician orders from admission indicated the resident was a DNR (Do Not Rescusitate). Interview conducted with the Nursing Home Administrator (NHA) and Director of Nursing (DON) on February 1, 2024, revealed neither individual knew who completed the POLST documentat and why document was not signed. Administration confirmed the physician's order should not be completed until a family signature or verbal agreement was obtained. Review of Resident 21's clinical record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-01 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review and staff interviews it was determined that a change in condition for one out of 24 residents (Resident 46) was not reported to the physician and a delay in diagnostic testing for one out of 24 residents (Resident 62) was not reported to the physician. Findings include: Review of Resident 46's clinical record revealed a COVID positive test on December 8, 2023 and the family was notified. There was no further documentation stating that the physician was told of this change in condition. Review of Resident 62's clinical record revealed a nursing note dated December 15, 2023, indicating the resident presented with a productive cough and wheezing presented in b/l lobes (both lungs) on expiration. Resident 02 (oxygen) is 95 on RA (room air). This nurse notified PCP (primary care physician). New orders include Ipratropium-Albuterol Solution QID X3 days (type of inhaler) and Chest X-ray 2 view. This nurse called {xray company] and ordered the xray. Noting the confirmation number. Further investigation revealed that the X-Ray company called the facility and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-01 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interview it was determined that the facility failed to maintain clean resident care equipment for one of 24 residents (Resident 2). Findings include: Observations conducted during an environmental tour of the facility on January 29, 2024, at approximately 9:05 a.m. on the second floor revealed Resident 2 sitting in a wheelchair with dried brown substance on his/her right armrest and a dried white substance on his/her right armrest. Follow up observations conducted January 30, 2024, at 9:06 a.m. and January 31, 2024, at 8:52 a.m. revealed Resident 2's wheelchair was observed with the same dried brown and white substances on his/her armrests. Interview conducted with the Nursing Home Administrator (NHA) on January 31, 2024, at 1:15 p.m. produced copies of daily wheelchair cleaning logs for the months of December 2023, and January 2024. Review of daily wheelchair logs, revealed Resident 2's wheelchair was last cleaned on December 19, 2023. The Nursing Home Administrator confirmed Resident 2's wheelchair was last cleaned on December 19, 2023. Pa. Code…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-01 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on facility policy, clinical record review, and interviews with staff it was determined that the facility failed to investigate an injury of unknown origin for one of 24 residents reviewed (Resident 66). Findings include: Review of the facility Abuse Policy, dated January 2020, section labeled investigation and Reporting allegation of Abuse guidelines. States All reports of resident abuse, neglect, exploitation, misappropriation of resident property, mistreatment and/or injuries of unknown source shall be promptly reported to local state and federal agencies and thoroughly investigated by the administrator and or designee. Investigation -Timely and thorough investigations of all reports and allegations of abuse to include injuries of unknown origin. Review of Resident 66's clinical record revealed a nursing note dated January 6, 2024, stated during the shift, this nurse was notified that the resident is experiencing pain, swelling and hematomas (bruise) on the left foot. Site is warm to the touch, no erythema (unusual redness) present . Resident stated she is having difficulty…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-01 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — the official record, unedited, may be distressing

    Based upon clinical record review and interview, it was determined the facility failed to complete an accurate Minimum Data Set assessment for one of 18 residents reviewed (Resident 26). Findings include: Review of Resident 26's clinical record revealed an Annual Minimum Data Set (MDS -periodic assessment of resident needs) completed on November 2, 2023. Further review of Resident 26's Annual MDS revealed Resident 26 had a urinary catheter. Review of Resident 26's clinical record failed to reveal evidence of a urinary catheter. Interview on January 31, 2024, at 10:15 a.m. with Employee E3 revealed that the Annual MDS submitted and completed on November 2, 2023, did indicate Resident 26 had a urinary catheter. Additional interview with Employee E3 revealed, Resident 26 did not have a urinary catheter. The above information was conveyed to the Nursing Home Administrator at 10:00 a.m. on February 1, 2024. 28 Pa. Code 211.5(f) Clinical Records Previously cited 3/15/2023

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-01 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — the official record, unedited, may be distressing

    Based on clinical record review and interviews with the staff it was revealed that the facility failed to create a suicidal ideation baseline care plan for one of 24 residents reviewed (Resident 66). Findings include: Review of Resident 66's clinical record revealed an admission date of November 20, 2023. Review of the hospital discharge records revealed that the resident was admitted to the emergency room because her son was concerned about a suicidal statement (with a plan) when they were at home. The resident was admitted to the hospital for suicidal ideation. Review of Resident 66's care plan revealed that suicidal ideation was not on the baseline care plan. An interview with the Nursing Home Administrator and Director of Nursing on February 1, 2024, revealed that the facility did not have a baseline careplan for suicidal ideation. 28 Pa Code 201.18(b)(3) Management 28 Pa. Code 211.12 (d)(1)(3)(5) Nursing services

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-01 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — the official record, unedited, may be distressing

    Based upon review of clinical records, it was determined the facility failed to establish a care plan for the development of a wound for one of 18 residents reviewed (Resident 14). Findings include: Review of Resident 14's progress notes dated December 11, 2023, revealed 2.5cm x 2cm open area noted on residnets left testicle during HS care. Zicn oxide ointment applied. Will continue to monitor. Review of Resident 14's care plan failed to reveal evidence that a care plan was established regarding the above-mentioned wound. Interview with the Nursing Home Administrator and Director of Nursing on February 1, 2024, at 10:15 a.m. confirmed the facility did not have a care plan for Resident 14's wound. 28 Pa. Code 211.11(a)(b)(c)(d)(e) Resident care plan Previously cited 5/13/2023

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-01 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on review of the clinical record and interviews with staff it was determined that the facility failed to follow physician orders for one of 24 residents reviewed ( Resident 59). Findings include: Review of Resident 59's clinical record revealed physician orders on June 15, 2023, for HumaLOG KwikPen Solution Peninjector 100 UNIT/ML (Insulin Lispro (1 Unit Dial)) Inject 8 unit subcutaneously three times a day for diabetes Hold if BS (blood sugar) < (less than) 110, for diabetes. Review of the Medication Administration Records (MAR) revealed the resident was given insulin when the blood sugars were below 110: October 11 (89), October 16 (108), November 17 (104), December 12 (84), January 11 (94), and January 28 (108). An interview with the Nursing Home Administrator and Director of Nursing was conducted on February 1, 2024, at 9:35 a.m., revealed that the insulin should not have been administered on the dates mentioned above for Resident 59. 28 Pa. Code 201.18(b)(1) Management 28 Pa. 211.12(d)(1)(3)(5) Nursing services 28 Pa. Code 211.5(f) Clinical records

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-01 · tag F0776 — isolated
    Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review and interviews with staff, it was determined that the facility failed to ensure that diagnostic services were provided in a timely manner to meet the needs one of 24 residents reviewed. (Resident 62). Findings include: Review of Resident 62 clinical record revealed a progress note dated December 15, 2023, which revealed, the resident presented with a productive cough and wheezing presented in (both) lobes on expiration. Resident 02 (oxygen) is 95 on RA (room air). This nurse notified the physician. New orders include Ipratropium-Albuterol Solution QID X3 days (an inhaler) and Chest X-ray 2 views. The diagnostic company was called, and confirmation number obtained. On December 15, 2023, the diagnostic company called and stated that they will not be able to get her today for the ordered x-ray but will be in the following day. On December 16, 2023, the facility phoned the diagnostic company and asked when they planned to do x-ray on this resident, the receptionist apologized and stated that she could not provide the exact time because they are very busy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-01 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interview, it was determined that the facility failed to maintain infection control practices to prevent spread of infection for one of 24 sampled residents. (Resident 52). Findings include: Interview conducted with the Nursing Home Administrator (NHA) on January 29, 2024, at 9:03 a.m. revealed Resident 52 tested positive for COVID-19 on January 19, 2024, and was subsequently placed on contact precautions (precautionary measures used while caring for residents with infections, diseases, or germs that are spread by touching the resident or items in the resident's room) on January 19, 2024. Observations conducted on January 29, 2024, at 9:20 a.m. revealed Resident 52 did not have any PPE (personal protective equipment) stationed outside the room door. Further observation noted absence of signs on the resident's door indicating PPE required to enter Resident 52's room. Interview conducted with the infection preventionist coordinator (IPC) on January 31, 2024, at 1:50 p.m. confirmed PPE should be present outside Resident 52's room along with signs…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-05 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, facility policy review, and staff interview it was determined the facility failed to report an allegation of abuse for one of 5 residents reviewed. (Resident 5) Findings Include: Review of facility policy titled Abuse Policy, last revised September 2022 revealed all reports of resident abuse .shall be promptly reported to local, state and federal agencies (as defined by regulations). Review of Resident 5's clinical record revealed a behavior note dated October 1, 2023 at 12:30 p.m. stating This writer observed resident playing with Resident 4's breast Resdient 5 removed hands leaving Resident 4's breast exposed. Review of facility incident report revealed there was no evidence the state agency was notified of this incident of abuse. Review of Event Report system revealed no event report for this incident of abuse. Interview with the Director of Nursing on October 4, 2023 at 1:30 p.m. confirmed this incident of abuse was not reported to the state agency. 28 Pa. Code: 201.18(b)(1)(e)(1) Management 28 Pa. Code: 201.29(d) Resident rights 28 Pa. Code:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-08 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, staff and resident interviews it was determined that the facility failed to ensure sufficient staffing to promote physical and wellbeing of four of six residents reviewed were honored for showering for four of five residents reviewed (Residents R1, R2, R5, and CL1). Findings include: Interview conducted with Resident R1 approximately 5:25 p.m. revealed that Resident R1 has not received showers per his preference of minimum of twice weekly. Further interview with resident revealed, I was told that they don't have enough staff to give us residents showers more than once per week. Resident stated that he only got one shower since he/she was admitted in June 2023. Additional interview conducted with Resident R1 revealed that he/she has not refused bathing/shower at any time during stay at facility. Review of Resident R1's clinical record including Resident R1's shower/bathing tasks revealed on July 25, 2023 Resident R1 was given a shower. Further review revealed that Resident R1 was given a bed bath on July 11, 2023. Additional review of Resident R1's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-08 · tag F0557 — isolated
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on facility policy, resident interview, and observation it was determined the facility failed to ensure residents are treated with respect and dignity for one of five residents reviewed (Resident R1). Findings include: Review of facility policy titled, Quality of life -Dignity with revision date of August 2009, indicated; Residents shall be treated with dignity and respect at all times. Further review of facility policy titled Quality of life -Dignity revealed under number six, Residents' private space and property shall be respected at all times. Additional review of same policy revealed 6a indicated, staff will knock and request permission before entering residents' rooms. Interview conducted on August 7, 2023 at approximately 5:00 p.m. with Resident R1 revealed concerns for interactions with staff caring for Resident R1. Resident R1 reported, There are a few that are mean and talk to you like a child. Resident R1 stated, the staff are not very friendly, it's like they don't want to help you. Observation conducted on August 7, 2023 at approximately 5:15 p.m. revealed non…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-08 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, staff and resident interviews it was determined that the facility failed to ensure that resident preferences were honored for showering for four of five residents reviewed (Residents R1, R2, R3 and R5). Findings include: Interview conducted with Resident R1 approximately 5:25 p.m. revealed that Resident R1 has not received showers per his preference of minimum of twice weekly. Further interview with resident revealed, I was told that they don't have enough staff to give us residents showers more than once per week. Resident stated that he only got one shower since he/she was admitted in June 2023. Additional interview conducted with Resident R1 revealed that he/she has not refused bathing/shower at any time during stay at facility. Review of Resident R1's clinical record including Resident R1's shower/bathing tasks revealed on July 25, 2023 Resident R1 was given a shower. Further review revealed that Resident R1 was given a bed bath on July 11, 2023. Additional review of Resident R1's clinical record indicated Resident R1 refused bath/showers on July…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$55,807 in federal fines across 1 penalty.

  • $55,807 — penalty dated 2024-02-01

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to PRIORITY HEALTHCARE GROUP — 12 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 53.0-1.0 vs chain
Health inspection 2 of 52.8-0.8 vs chain
Staffing 3 of 52.9+0.1 vs chain
Quality measures 3 of 53.0≈ chain avg
The other 11 homes this chain runs (chain average 3.0★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
MAYBROOK-P OPCO HOLDINGS LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 08/15/2016
BL CAPITAL GROUP HOLDINGS LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST24%since 01/28/2020
FAIR OAKS FAMILY HOLDINGS LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST12%since 01/28/2020
SAMARA HOLDINGS COMPANY LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST10%since 01/28/2020
STRAWBERRY HILL HOLDINGS LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST10%since 01/28/2020
SEBBAG, GABRIELIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST5%since 08/15/2016
CLINICAL CONSULTING SERVICES LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2019
PRIORITY CARE GROUP LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 01/01/2019
SUMMATION FINANCIAL SERVICES LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2019
PEARLSTEIN, ROBERTIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/01/2023
STERANKO, JOSEPHIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/14/2025
MAYBROOK-P DENVER PROPCO LLCOrganizationADP OF THE SNFsince 08/15/2016

CMS files one row per role, so the 16 rows in the source record cover these 12 parties — each is shown once here with every role it holds. Nothing is omitted.

9 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$8.1M
Net patient revenuemost recent cost report
-0.4%
Operating marginrevenue minus expenses
$975K
Related-party expense12% of expenses
Who pays — share of resident-days
Medicaid 58%Medicare 3%Other / private 39%

This home reported $975K paid to related parties — landlords or management companies under common ownership — equal to about 12% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$295per resident / day
operating cost
$8,958per month
≈ monthly operating cost
$294per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in PA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Pennsylvania Medicaid page.

Typical monthly cost in Pennsylvania
$11,954/mo
Nursing home (semi-private)
$13,688/mo
Nursing home (private)
$6,480/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 395575. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-02-27, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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