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Judson Park Health Center

23620 Marine View Drive South, Des Moines, WA 98198 · Non profit - Corporation · 96 certified beds · (206) 824-4000 Medicare & Medicaid certified

Call the home — (206) 824-4000 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citations — no harm found (F0605, F0607, F0610) — most recent Aug 2025Resident-funds citations (F0569, F0570)
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • no federal fines or payment denials on record
  • a high payroll-based staffing rating (5/5)
  • lower-than-typical staff turnover (21% vs 45% nationally) — better care continuity
Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0607, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has citations for mishandling residents’ money or property (F0569, F0570)
  • a high number of inspection citations overall (57) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

5/5
CMS overall
5 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 5 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
22506 Marine View Dr S Ste 101 · (206) 212-6906 · Call to confirm hours
Pharmacy
627 S 227th St · (206) 878-2345 · Call to confirm hours
Grocery
22511 Marine View Dr S · (206) 212-6985 · Call to confirm hours
Park
24728 16th Ave S · (206) 870-6527 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 4 to 5 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating5★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased19.9%14.2%15.4%worse
Long-stay residents who lose too much weight6.1%5.5%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%1.0%0.9%better
Long-stay residents with a urinary tract infection0.6%1.6%2.0%better
Long-stay residents with depressive symptoms13.0%17.7%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury6.9%2.6%3.3%worse
Long-stay residents whose ability to walk worsened25.1%17.2%16.1%worse
Long-stay residents on antianxiety or hypnotic medication11.4%12.4%18.9%better
Long-stay residents given the seasonal flu vaccine91.1%93.8%95.3%typical
Long-stay residents with pressure ulcers2.0%4.3%4.7%better
Long-stay residents with worsening bladder/bowel control25.1%22.5%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table10.6%15.1%17.1%better
Short-stay residents who newly got an antipsychotic medication0.1%1.3%1.4%better
Short-stay residents given the seasonal flu vaccine76.9%82.0%79.4%typical
Short-stay residents rehospitalized after admission15.3%19.9%22.6%better
Short-stay residents with an outpatient ER visit11.3%13.4%12.0%typical
Long-stay hospitalizations per 1,000 resident days1.531.331.67typical
Long-stay outpatient ER visits per 1,000 resident days0.441.521.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

60.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 363 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

60.6%U.S. median 51.5%
Got home and stayed home
8.4%U.S. median 10.7%
Went back to hospital
72.0%U.S. median 56.6%
Met the expected recovery
0.53U.S. median 0.31
Therapy hours / resident / day
0.22hours / resident / day
Physical therapy
0.24hours / resident / day
Occupational therapy
0.06hours / resident / day
Speech therapy

Met the expected recovery: 72.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 168 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.53 therapist hours per resident per day in 2026Q1 — more than 83% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 21% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF60.6%CMS range 53.2–66.351.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF8.4%CMS range 6.5–11.110.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge72.0%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge63.1%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge66.7%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified99.5%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge95.8%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.5%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.4%CMS range 3.9–9.57.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.031.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

1.04
RN hours/ resident / day
0.78
LPN hours/ resident / day
2.78
Aide hours/ resident / day
4.60
Total nurse hours/ resident / day
0.76
RN hoursweekends
21.1%
Total nursing turnover
32.1%
RN turnover

How full it usually is: this home is certified for 96 beds and averages 83.8 residents a day — about 87% occupied, or roughly 12 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.60 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.04 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.78 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 4.15 hrs/resident/day on weekends vs 4.78 on weekdays — 13% thinner on weekends. RN hours go from 1.15 to 0.76 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 21% is below the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

20
deficiencies at the latest standard inspection (2025-08-28)
17
at the previous standard inspection (2024-05-09)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

57 citations, most serious first. The 10 most serious are shown; the remaining 47 are one tap away and print in full.

  • Potential for harm · Ecited before2025-08-28 · tag F0578 — failed to honor advance directives / code status — pattern
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to obtain and/or renew guardianship papers, and/or failed to provide assistance in the formulation of an Advanced Directive (AD - a document describing a resident's wishes for care if they became incapacitated) for 6 of 20 residents (Residents 5, 49, 9, 1, 2 & 54) reviewed for guardianship/advance directives. This failure left residents at risk for losing the right to have their preferences and choices honored during emergent and end-of-life care.Findings included .<Facility Policy>According to the facility's revised September 2022 Advanced Directives policy, the resident had the right to formulate an advanced directive (AD) and advance directives were honored in accordance with state law and facility policy. The policy showed prior to an admission, the social services director or designee would inquire about the existence of any written AD and provide written information concerning the right to formulate an AD. If the resident had an AD upon admission, the documents would be obtained and maintained in the medical record and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-08-28 · tag F0628 — pattern
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a system by which residents received required written notices at the time of transfer and/or discharge, or as soon as practicable for 3 (Residents 5, 10 & 82), offer a bed hold for 2 (Resident 10 & 82), notify the office of the Long Term Care Ombudsman (LTCO) for 1 (Resident 12), and provide discharge planning for 2 (Residents 1 & 43) of 7 residents reviewed for hospitalizations and discharges. These failures placed residents at risk of being uninformed about their discharge rights, the cost of holding the resident's bed while hospitalized , and a decreased quality of life.Findings included .<Facility Policy>The facility's October 2016, Supplement to Health Facility admission Agreement showed residents who were being discharged to a hospital or other care facility, the facility staff would ensure the resident received written notice of the reason of the transfer, an effective date of transfer, resident rights, and the name and address of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-08-28 · tag F0645 — pattern
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure Pre-admission Screening and Resident Review (PASRR - a mental health screening required before the transfer to a nursing home) assessments were accurate, revised, or submitted for a Level II PASRR assessment after the 30 day exemption expired for 5 (Resident 1, 2, 8, 12, & 55) of 8 sample residents and 1 (Resident 43) supplemental residents whose PASRRs were reviewed. This failure left residents at risk for inappropriate placement and/or not receiving timely and necessary services to meet their mental health care needs.Fix around a bit to include no referral for level 2 with SMIFindings included .<Facility Policy><Resident 1> According to a [DATE] admission Minimum Data Set (MDS – an assessment tool), Resident 1 had multiple medically complex diagnoses including depression and required the use of an antidepressant medication during the assessment period. Review of a [DATE] Level 1 PASRR showed facility staff identified Resident 1 had a Serious…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-28 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to conduct care conferences to ensure person-centered care for 3 (Residents 43, 4, & 53) of 4 residents reviewed for care planning, and failed to ensure Care Plans (CPs) were updated and/or revised, as needed for 2 (Residents 2 & 10) of 20 sample residents whose CPs were reviewed. These failures placed residents at risk for unmet care needs, inappropriate care, and other negative health outcomes. Findings included. <Facility Policy>Review of the facility's Resident Participation - Assessment/Care Plans policy, revised 02/2025, showed the resident and/or their representative had the right to participate in the their assessments and the development of the their CP. The policy showed facility staff would support the resident's and/or resident representative's participation in the care planning process by holding meetings at a time of day when residents and/or representatives were available and when residents were functioning at their best. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-08-28 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to identify and provide care and services in accordance with the resident's goals and professional standards of practice in the areas of non pressure skin conditions for 3 (Resident 40, 53, 1, & 54) of 5 and 1 supplemental (Resident 54) residents reviewed, and monitor and provide notification to the provider for low blood pressure readings for 1 (Resident 10) resident. These failures placed residents at risk for decline in medical status, unmet care needs, and a decreased quality of life.<Facility Policy>According to the facility's undated Care Plan, Comprehensive Person-Centered Care policy, a comprehensive, person centered care plan would include measurable objectives and timetables to meet the resident's physical, psychosocial and functional needs and was developed and implemented for each resident. The policy showed that each resident's care plan would be consistent with resident's rights to receive the services included in the plan of care and would reflect currently recognized standards of practice for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-28 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to initiate, investigate, and resolve grievances for 1 of 1 sampled residents (Resident 49) reviewed for grievances. This failure placed residents at risk for emotional distress, unresolved frustration, and a diminished quality of life.Findings included .<Facility Policy>According to the facility's revised 10/20/2023 Resident and Family Grievance policy, the team member who received a grievance from a resident or family member would complete a grievance form or assist in completing the form. The form would be forwarded to the social services department, resident services direct, and the executive director. The policy showed the receiving team members would take steps to resolve the grievance and record the information and actions taken to resolve the grievance as quickly as possible and to notify the resident of the progress of the resolution. <Resident 49>According to the 08/20/2025 admission Minimum Data Set (MDS - an assessment tool) Resident 49 could understand and be understood by others, had neurological…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-28 · tag F0605 — failed to not use drugs as a restraint — isolated
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure residents were free from unnecessary psychotropic medications for 3 (Residents 55, 1, & 2) of 5 residents reviewed for unnecessary medications. Staff failure to monitor residents for target behaviors, provide nonpharmacological interventions, and obtain consent for psychotropic medications placed residents at risk for receiving unnecessary medications and other negative health outcomes.Findings included .<Facility Policy>According to the facility's Psychotropic Medication Use policy, revised 02/2025, the facility would utilize behavioral and non-pharmacological approaches to minimize the need for psychotropic medications. This policy showed psychotropic medications would be considered when non-pharmacological approaches were attempted but did not relieve the resident of their medical symptoms. The policy showed prior to initiating the use of, increasing the dose of, or switching to a different psychotropic medication, the staff and the physician would review non-pharmacological alternatives, rationale…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-28 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the Minimum Data Set (MDS -an assessment tool) accurately reflected the status for 5 (Resident 43, 2, 5, 10, & 26) of 20 sampled residents reviewed for accuracy of assessments. This failure placed the residents at risk for unmet care needs and a diminished quality of life.Findings included .<Resident 43> <Falls> According to a 05/21/2025 Quarterly MDS, Resident 43 had a functional limitation in range of motion to their upper extremity on one side and both sides to their lower extremities. This MDS showed Resident 43 had two or more non-injury falls, two or more injury falls, and one fall with major injury since the prior MDS on 03/04/2025 Review of the facility incident report log showed Resident 43 had two documented incidents, one on 03/05/2025 and one on 03/24/2025. No other incidents were documented on the log. Review of the 03/05/2025 incident report showed Resident 43 obtained a wrist fracture after having a nightmare and striking the edge…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-28 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure a Pre-admission Screening and Resident Review (PASRR) Level 2 comprehensive evaluations (a process to determine what mental health services residents required after a Level 1 PASRR determined mental health services were necessary) were obtained for 3 (Residents 5, 10 & 26) of 8 residents whose PASRRs were reviewed. This failure placed residents at risk of not receiving necessary mental health care and services. Findings included .<Facility Policy>According to the facility's admission Criteria policy, revised in March 2019, all new admissions and readmissions were screened for Mental (MD), Intellectual (ID) or Related Disorders (RD) per the PASSR process. According to the policy, if the Level I screening indicated an individual may meet the criteria for MD, ID, or RD the resident was referred to the state PASRR representative for the Level II evaluation and determination screening process. The social worker would be responsible for making referrals to the appropriate state-designated authority.<Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-28 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure physician orders were clarified for 4 (Residents 4, 40, 2, & 43,), order parameters were followed for 1 (Residents 53), and staff were signing only for tasks that were completed for 2 (Residents 1 & 2) of 20 sample residents reviewed. These failures placed residents at risk for medication errors, unmet care needs, and other negative health outcomes.Findings included .<Facility Policy>According to the facility's Medication and Treatment Orders policy, revised 07/2016, medication would only be administered upon the written order for the medication. Medication orders would include the dosage staff were to administer.<Clarifying Physician Orders> <Resident 4> Review of Resident 4’s 08/2025 Medication Administration Record (MAR) showed the resident had two 07/02/2025 orders directing staff to administer an as needed; over-the-counter pain medication. The first order directed the staff to administer 10.2 milliliters (mL) of the medication every four hours as needed for pain. The second order directed staff to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
Show the remaining 47 citations
  • Potential for harm · D2025-08-28 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure activity programs met the needs for 5 (Residents 1, 54, 2, 9, & 20) of 7 residents reviewed for activities. The failure to provide meaningful activities left residents at risk of boredom and a diminished quality of life. Findings included.<Facility Policy>According to the facility's revised 2018 Activity Evaluation policy, an activity evaluation would be completed for each resident and the results incorporated into the resident's Care Plan (CP). This CP would facilitate the resident's participation in the activities of their choice.<Resident 1> According to the 07/13/2025 admission Minimum Data Set (MDS – an assessment tool) it was very important to Resident 1 to listen to music, be around pets, participate in group and favorite activities, and attend religious services. Review of the 07/16/2025 “somewhat dependent on staff for meeting emotional, intellectual, physical, and social needs…” CP Resident 1 had a goal to participate in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-28 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure 1 of 23 sample residents (Resident 54) and one supplementary resident (Resident 1) reviewed for pressure injuries (injuries to the skin and underlying tissue caused by prolonged pressure) received the necessary care and services, consistent with professional standards of practice, to prevent new ulcers from developing, identify and treat PUs. Failure to complete weekly skin assessments, implement interventions, and describe and measure wounds placed residents at risk for skin deterioration, increased discomfort, new pressure injuries, and a diminished quality of lifeFindings included.<Facility Policy>According to the facility's revised April 2018 Pressure Ulcers/Skin Breakdown. policy the facility would assess residents' risk for pressure injuries and obtain orders from the physician for wound treatment. The policy showed the physician would identify pertinent medical interventions and during wound rounds evaluate and document the progress of wound healing.<Resident 54>According to a 07/07/2025…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure fall interventions were implemented for 1 (Resident 43) of 8 residents reviewed for accidents, and failed to ensure the potential risks of an air mattress were assessed prior to implementation for 1 supplemental resident (Resident 1). These failures placed residents at risk for falls, injury, discomfort, and frustration. Findings included. <Facility Policy>According to the facility's revised March 2018 Falls - Clinical Protocol Policy, after assessing a resident was at risk for falls, the facility would identify pertinent interventions to try to prevent future falls.<Resident 43>According to a 05/21/2025 Quarterly Minimum Data Set (MDS - an assessment tool), Resident 43 had multiple medically complex diagnoses and had a recent history of falls, one with major injury. This MDS showed Resident 43 had limitations in functional Range of Motion (ROM) to one of their arms and both sides of their legs, and required partial assistance from staff to roll side to side in bed.In an interview on 08/22/2025 at 10:20…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-28 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure effective pain management was provided to residents, consistent with professional standards of practice. The failure to offer non-pharmacological interventions to residents experiencing pain or investigate causes of pain for 3 of 5 sampled residents (Residents 6, 49 & 40) reviewed for pain management, placed residents at risk for untreated pain, unnecessary discomfort, and a decreased quality of life.Findings included .<Facility Policy>Review of the facility's revised April 2025 Pain Assessment and Management policy showed procedures that helped staff identify pain in residents, helped with development of interventions consistent with the resident's goals and needs, and helped to address the underlying causes of pain. The policy shows staff were to conduct a comprehensive pain assessment whenever there was a need or significant change in condition and when there was an onset of new or worsening pain and to offer pain management interventions along with non-pharmacological intervention in conjunction…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-28 · tag F0699 — isolated
    Provide care or services that was trauma informed and/or culturally competent.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to identify triggers that might prompt a recall of previous traumatic events, and develop care planned goals and interventions for a resident who was a trauma survivor for 1 of 1 residents (Resident 67) reviewed for trauma informed care (a framework for understanding and responding to the effects of trauma). This failure placed the resident at risk for re-traumatization, psychological harm and a diminished quality of life.Findings included .<Facility Policy>Review of a revised August 2022 Trauma-Informed Care policy showed an individualized Care Plan (CP) would be developed that addressed past trauma, triggers identified to decrease exposure that may re-traumatize the resident, and establish resident-care strategies.<Resident 67>According to an 08/18/2025 Quarterly Minimum Data Set (MDS - an assessment tool), Resident 67 had a diagnosis of depression, moderate memory impairment, and no behavioral symptoms.Review of an 08/21/2025 care conference progress note showed Resident 67 reported being punched by staff during care.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-28 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure proper storage and labeling of medications in 1 of 1 medication storage rooms (Cascade Hall), 2 of 3 medication carts (Cascade Hall and Shoreline Hall), and ensure medications were secured for 1 of 1 residents (Resident 2) reviewed for medication storage. These failures placed residents at risk of receiving expired medications, ineffective treatment, missing medications, and a diminished quality of life.Findings included.<Facility Policy>According to the facility's Medication Labeling and Storage policy, revised 02/2023, all medications would be labeled with an expiration date. The policy showed multi-dose vials that were opened would be dated and discarded within 28 days.<Cascade Hall Medication Room>Observation on 08/21/2025 at 9:11 AM of the Cascade Hall medication storage room showed an open bottle of tuberculosis (infectious, airborne disease affecting the lungs) testing solution with an open date of 07/08/2025. The bottle was not discarded after 28 days. Observation at that time showed a box…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-28 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure prompt dental services were provided for 1 (Resident 43) of 1 sample residents reviewed for dental services. This failure placed the residents at risk for unmet dental needs and a diminished quality of life.Findings included .<Resident 43> According to a 11/25/2024 admission Minimum Data Set (an assessment tool) Resident 43 had clear speech, was able to understand others, and make themselves understood. This MDS showed Resident 43 was assessed with obvious or likely tooth decay or broken teeth and had mouth or facial pain and discomfort or difficulty with chewing. In an interview on 08/22/2025 at 10:09 AM, Resident 43 stated they needed to see a dentist for their “really bad teeth.” Resident 43 stated they had some teeth that were cracked down to the gum which caused discomfort at times when eating. Resident 43 stated they had one tooth with a hole and they had to pick food out of their tooth every time they ate. Resident 43 stated they saw a dentist when they first admitted at the facility and did not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-28 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure food was properly stored and labeled for 2 of 2 kitchens reviewed for kitchen safety. These failures left residents at risk for spoiled or contaminated foods, and food-borne illness.Findings included .<Facility Policy>According to the facility's revised 01/2025 Food Storage policy and Resident Food Services policy, all food, non-food items, and supplies used in food preparation would be stored in a manner to prevent contamination and maintain the safety and wholesomeness of the food. Food items would be labeled with a manufacturer's expiration date or the date of receipt. This policy showed staff would restrain all facial hair with a beard/hair net restraint. <Skilled Nursing kitchen >Observation of the facility's dry food storage on 08/21/2025 at 8:45 AM showed opened boxes of snacks containing nacho chips, cheese crackers, and popcorn packages. These packages did not have a label with an expiration date on the box or individual packages. Three cartons of unopened frozen orange juice were observed in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-28 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure nurses signed timely for the care provided for 1 (Resident 1) of 20 sample residents reviewed, and failed to ensure provider notes were added timely to the resident's record for 1 (Residents 9) of 1 resident reviewed for hospice and one supplemental resident (Resident 54). These failures placed residents at risk for an incomplete record of their care, unmet care needs, and delays in treatment. Findings included.<Resident 1>According to a 07/13/2025 admission Minimum Data Set (MDS - an assessment tool), Resident 1 had multiple medically complex conditions including a thyroid (an organ that helps regulate metabolism) disorder.Review of the August 2025 Medication Administration Record (MAR) showed Resident 1 had a thyroid medication scheduled to be administered every day by staff at 6:30 AM. This MAR showed nurses left the boxes blank with no initials indicating the medications were administered as ordered on 08/20/2025 and 08/21/2025.In an interview on 08/28/2025 at 10:56 AM, Staff Y (Medical Records) stated it was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-28 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to: ensure staff used appropriate Personal Protective Equipment (PPE - disposable barriers such as gloves, eyewear, and gowns used to prevent exposure to infectious materials) for 2 of 2 residents (Resident 27 & 6) reviewed for Enhanced Barrier Precautions (EBP - an infection control intervention designed to reduce the transmission of multidrug-resistant organisms); ensure staff used appropriate Hand Hygiene (HH) during resident care for 4 of 4 residents (Resident 27, 6, 37 & 54) who were observed for care; ensure staff followed Transmission Based Precautions (TBP - a set of infection control practices used to prevent the spread of infectious agents, in addition to standard precautions) for 1 of 1 resident (Resident 37) reviewed for TBP; and ensure the facility was free of uncleanable surfaces for 1 of 1 residents (Resident 2). These failures placed residents and staff at risk for exposure to and development of contagious, communicable…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-09 · tag F0574 — pattern
    The resident has the right to receive notices in a format and a language he or she understands.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure contact information of all pertinent State regulatory and informational agencies and advocacy groups were provided and/or posted in areas accessible to residents in a format and a language the residents understood for 8 of 8 residents (Residents 2, 22, 32, 25, 7, 38, 53, & 21) reviewed during Resident Council. This failure placed residents at risk for not being fully informed of their rights, potential abuse and/or neglect, and a decreased quality of life. Findings included . Review of the facility's admission packet on 05/06/2024 showed a Supplement To Health Facility admission Agreement outlining Resident rights. The packet showed information and contact information for State and local advocacy organizations, including the State Survey Agency and the State Long-Term Care Ombudsman (LTCO) program were furnished to residents and/or their representatives. On 05/06/2024 at 2:18 PM during Resident Council meeting, the attendees stated they did not know the State and/or LTCO contact number or where to find…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-09 · tag F0622 — pattern
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the information was documented showing the facility communicated necessary resident information to the receiving health care institution or provider for 3 of 5 sampled residents (Residents 56, 2, & 51) reviewed for hospitalizations. Failure to ensure necessary resident information was communicated to the hospital placed residents at risk for decreased quality of care, inadequate care/treatment, and decreased quality of life. Findings included . <Facility Policy> According to the facility policy titled Transfer or Discharge, Facility -Initiated, dated October 2022, the facility would provide the receiving provider/hospital the basis for the transfer, contact information of the practitioner responsible for the care of the resident, resident representative contact information, advanced directive information, all special instructions or precautions, comprehensive care plan, and all other information necessary to meet the resident's needs. <Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-09 · tag F0623 — pattern
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a system by which residents received required written notices at the time of transfer/discharge and notify the Office of the State Long Term Care Ombudsman (LTCO) of transfer/discharge for 5 of 5 sampled resident's (Residents 54, 28, 51, 56, & 2) reviewed for hospitalizations. Failure to ensure written notification to the resident and/or the resident's representative of the reasons for the discharge in writing and in a language and manner they understood, placed residents at risk for a discharge that was not in alignment with the resident's stated goals for care and preferences. Failure to ensure required notification of LTCO prevented the Ombudsman's office the opportunity to educate residents and advocate for them regarding the discharge process. Findings included . <Facility Policy> According to the facility policy titled Transfer or Discharge, Facility -Initiated, dated October 2022, the facility would give the resident or resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-09 · tag F0625 — pattern
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide the resident and/or the resident's representative a written notice of the facility's bed hold (a process allowing residents who transfer from a facility temporarily to return to the same bed) policy, at the time of transfer or within 24 hours, for 5 of 5 sample residents (Resident 54, 28,51, 56 & 2) reviewed for hospitalization. This failure placed the residents and their representatives at risk of not being informed of their right to, and the cost of, holding the resident's bed while hospitalized that was necessary for decision-making. Findings included . <Facility Policy> According to the facility policy titled, Bed- Hold and Returns, revised October 2022, showed the facility would provide a copy of their bed hold paperwork to residents at time of emergent transfer or within 24 hours which would include the reserve bed payment information and agreement. <Resident 54> According to a 03/27/2024 nursing progress note, Resident 54 was out of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-09 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure Care Plans (CP) were updated and/or revised as needed for 3 of 18 sampled residents (Residents 20, 54, & 18) reviewed, and failed to ensure residents were provided an opportunity for a Care Conference (CC) for 1 of 18 sampled residents (Resident 40). Failure to ensure CPs were updated to reflect current care needs and residents were given the opportunity to participate in CCs left residents at risk for unmet care needs, lessened participation in care planning, and a diminished quality of life. Findings included . <Facility Policy> According to a facility policy titled, Care Plans, Comprehensive Person-Centered, dated March 2022, assessments of residents were ongoing and residents' CPs would be revised as information about residents and their conditions changed. The policy showed the interdisciplinary team, including residents and/or resident's representative, would participate in the development and implementation of the residents…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-09 · tag F0698 — failed to provide proper dialysis care — pattern
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to administer the medications as ordered and to communicate with the provider to adjust the time for those medications while residents were out of the facility for dialysis (a procedure to clean and filter the body's waste products) treatment for 2 of 2 sampled residents (Resident 28 & 54) reviewed for dialysis care. These failures placed residents at risk for unmet care needs, unidentified medical complications, and adverse health outcomes. Findings included . <Resident 28> According to the 04/02/2024 Quarterly Minimum Data Set (an assessment tool - MDS), Resident 28 had an intact memory, clear speech, and medical conditions including end-stage kidney failure. The MDS showed Resident 28 received dialysis during the assessment period. On 05/02/2024 at 9:52 AM, Resident 28 stated they were hospitalized on [DATE] due to increased confusion related to kidney disease. Resident 28 stated the physician prescribed a medication that facilitated their…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-09 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to ensure food was stored and prepared under sanitary conditions for 1 of 1 kitchen observed. Facility staff failed to: Label and date food; discard damaged/spoiled food; and perform Hand Hygiene (HH) during food preparation. The facility failed to ensure 1 of 2 resident refrigerators in the nursing units (Cascadia Neighborhood) were monitored for food brought in from outside sources. These failures contributed to an unsanitary and unsafe storage and preparation of food, and placed residents at risk for food-borne illness and a decreased quality of life. Findings included . <Facility Policy> Review of the facility policy titled, Use and Storage of Foods Brought to Residents from Home, revised January 2019, showed if the prepared food was not served immediately to the resident, the food must be stored in stored in a container with a tight-fitting lid, clearly labeled with the resident's name and room number, dated when the food was brought in for the resident, and indicate the use-by date. The policy showed outside foods should…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-09 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review the facility failed to initiate and thoroughly investigate incidents in a timely manner for Pressure Ulcer (PU) and unwitnessed falls for 2 of 3 sampled residents (Resident 40 & 54) reviewed for incident reports to rule out abuse and/or neglect. Facility failure to initiate an investigation for the cause of Resident 40's PU and Resident 54's falls within five days left residents at risk for repeated incidents and unidentified abuse and/or neglect. Findings included . <Facility Policy> Review of the facility policy titled, Elder Abuse Prevention, Identification, Response, and Reporting Policy and Procedure, revised 10/18/2022, showed all incidents including unusual bruising, wounds, injury of unknown origin, and incident reports would be thoroughly investigated to rule out abuse and neglect and report the result of all investigations within five working days to the administrator and to other officials including to the State survey agency. <Resident 40>…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-09 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure the Minimum Data Set (MDS - an assessment tool) of 2 of 18 residents (Residents 40 & 7) were completed accurately to reflect the resident's condition and overall health status. The facility failed to identify Resident 40's bilateral hand contractures and failed to capture Resident 7's active use of a wander guard device for elopement (to elope). These failures placed Residents 40, 7, and other residents at risk for unidentified and/or unmet care needs and continued unnecessary device use. Findings included . <Facility Policy> Review of the facility policy titled, Comprehensive Assessments, revised October 2023, showed the comprehensive assessment process included direct observation and communication with residents, as well as communication with licensed and non-licensed direct care staff members. The policy showed comprehensive MDS assessments were conducted to assist in developing person-centered Care Plans (CP). <Resident 40> According to the 03/04/2024 Quarterly Minimum Data Set (MDS - an assessment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-09 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure residents who were dependent on facility staff for assistance with their Activities of Daily Living (ADLs) received the assistance they were assessed to require for 2 of 7 residents (Residents 18 & 40) reviewed for ADLs. The failure to provide clean-up care after eating assistance (Residents 18) and personal grooming care (Resident 40) left residents at risk for unmet care needs and a decreased self-worth, dignity or quality of life. Findings included . <Facility Policy> Review of the facility policy titled, ADLs, Supporting, revised March 2018, showed the residents who were unable to carry out ADLs independently would be provided by the facility with the necessary care, services, and assistance to maintain grooming and personal hygiene in accordance with the resident's Care Plan (CP). <Resident 18> According to the 03/27/2024 Quarterly Minimum Data Set (MDS - an assessment tool), Resident 18 had clear speech, understood others during communication, and had medical conditions including heart failure,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-09 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure 1 of 4 residents (Resident 40) was provided physician ordered pressure relief interventions. Failure to implement use of off-loading boots, in accordance with the wound care team's recommendation, placed residents at risk for PU development, worsening of PU, and a diminished quality of life. Findings included . <Facility Policy> Review of the facility policy titled, Pressure Ulcers/Skin Breakdown - Clinical Protocol, revised April 2018, showed the nursing staff and practitioner would assess and document a resident's significant risk factors for developing PUs including immobility. The policy showed when new wounds develop despite existing interventions, the current approaches should be reviewed and the physician would order pertinent wound treatments including pressure reduction surfaces for PU treatment and management. Review of the facility policy titled, Pressure Injuries Overview, revised March 2020, showed the facility used the National Pressure Injury Advisory Panel Classification System for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-09 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure residents who were dependent on facility staff for bowel and bladder (B/B) needs were accurately assessed to require for 1 of 4 residents (Resident 54) reviewed for B/B incontinence. Failure to accurately assess and provide care for Resident 54's B/B needs placed the resident at risk for unmet care needs and diminished quality of life. Findings include . <Resident 54> According to the 03/13/2024 admission Minimum Data Set (MDS - an assessment tool), Resident 54 was admitted to the facility on [DATE] for a fall with hip fracture and was assessed with memory impairment. The MDS showed Resident 55 was incontinent of B/B and required total assistance for toileting needs. Review of the 04/01/2024 B/B assessment showed Resident 54 was occasionally incontinent of B/B and unable to get to the bathroom physically and mentally. Observation on 05/03/2024 at 9:32 AM showed Resident 54 was trying to get out of bed and stated bathroom.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-09 · tag F0700 — isolated
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure attempts to use appropriate alternatives prior to installing side rails were conducted and residents with side rails installed on their beds were: (1) assessed, evaluated, and did not pose as an entrapment risk, (2) risk and benefits were reviewed with the resident and/or their representative, and (3) an informed consent was obtained prior to device installation to ensure the device was and remained safe and appropriate to use for 3 of 4 sampled residents (Residents 40, 28, & 51) reviewed for accident hazards. This failure placed residents at risk for harm and significant injury. Findings included . <Facility Policy> Review of the facility policy titled, Bed Safety and Bed Rails, revised August 2022, showed the use of bed side rails (including temporarily raising the side rails for episodic use during care) was prohibited unless the criteria for use of bed rails was met, including attempts to use alternatives, interdisciplinary evaluation, resident assessment, and informed consent. The policy showed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-09 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure a medication error rate of less than 5 Percent (%). Failure to properly administer 2 of 25 medications for 2 of 6 residents (Resident 70 & 9) observed during medication pass resulted in a medication error rate of 8%. This failure placed residents at risk for not receiving the correct dose or receiving less than the intended therapeutic effects of physician ordered (PO) medication. Findings included . <Resident 70> Observation of medication pass on 05/03/2024 at 9:31 AM, showed Staff BB (Registered Nurse -RN), training with Staff S (RN), enter Resident 70's room and administered the resident's morning medication's crushed in applesauce to include a blood pressure medication. Review of resident 70's records on 05/03/2024 showed a PO for a blood pressure (BP) medication with parameters to hold the medication for a heart rate (HR) of less than 60 beats per minute (BPM). These records showed Resident 70 had a HR of 56 BPM prior to medication administration. In an interview on 05/03/2024 at 9:49 AM, Staff S…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-09 · tag F0808 — failed to follow doctor-ordered diets — isolated
    Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and record review, the facility failed to ensure residents were provided the correct meal portion size by dietary staff as part of the prescribed therapeutic diet for 1 of 4 residents (Residents 7) reviewed for food concerns and 1 additional sample resident (Resident 1) identified during meal service observation. Failure to ensure residents were provided food as ordered in their diet placed residents at risk for nutritional compromise and related negative health outcomes. Findings included . <Facility Policy> Review of the Resident Food Services policy titled, Special Food Needs, revised January 2024, showed all food and beverages served would be assessed and determined by the Food and Nutrition staff to be safe for residents with special dietary needs. The policy showed all staff were in-serviced on therapeutic diets orders. Review of the Resident Food Services policy titled, Resident Dining Profile And Food Preferences, revised January 2024, showed a nutrition file was used to maintain accurate records of resident diets including individualized meal plan for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-09 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure resident records were complete, accurate, and readily accessible for 2 of 18 sampled residents (Resident 1& 21) whose records were reviewed. The facility failed to ensure current legal guardianship documents were accurate, accessible to staff, and in resident records. These failures placed residents at risk for unidentified and/or unmet care needs. Findings included . <Facility Policy> According to the facility policy titled, Advance Directives, revised [DATE], showed information regarding advanced directives/Legal guardianship would be displayed prominently in the resident's medical record that was retrievable by any staff. The policy showed interdisciplinary staff would review annually and be recorded in the resident's medical records. <Resident 1> According to a [DATE] Annual Minimum Data Set (MDS - an assessment tool) Resident 1 had memory impairment. The assessment showed Resident 1 admitted to the facility on [DATE]. Review of Resident 1's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-09 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain an infection prevention and control program designed to provide a safe and sanitary environment to prevent placing residents at risk for facility acquired infections. The facility staff failed to consistently perform Hand Hygiene (HH) before and after resident care/contact. These failures placed residents at risk for facility acquired or healthcare-associated infections and related complications. Findings included . <Hand Hygiene> <Resident 52> Observation on 05/03/2024 at 10:04 AM showed Staff T (Certified Nursing Assistant - CNA) provided peri care to Resident 52 in the bed and put clean slacks on the resident. Staff T did not change their dirty gloves before touched the clean areas. Staff EE (Licensed Practical Nurse) started changing the wound dressing for Resident 52's wound on their back and Staff T was assisting the Staff EE by holding the resident with the same contaminated gloves. After Staff EE changed the wound dressing for Resident 52, Staff T fixed the resident's shirt with the same…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-01-12 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure food was stored, prepared, and served in a sanitary manner and in accordance with professional standards of food safety. The failure to ensure food was stored appropriately, the dishwasher reached the required temperature necessary to sanitize dishes, ensure the clean area of the dishwashing area was free of food debris, hand hygiene was performed as required, and food preparation surfaces were free of contaminants left residents at risk of food contamination and food-borne illness. Findings included . Food Storage During initial rounds of the facility's main kitchen on 01/04/2023 at 9:00 AM open containers of dried parsley, poppy seeds and rice were observed in the dried food storage area. The containers were not labeled to indicate when they were open or when staff should dispose of the contents. In an interview on 01/04/2023 at 9:04 AM Staff E (Executive Chef) stated the containers should have been but were not labeled with dates…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-01-12 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to implement, monitor, and maintain their infection control practices providing a safe and sanitary environment to help prevent the transmission of communicable disease. The failure to ensure staff performed hand hygiene when required, implemented correct Transmission Based Precautions (TBP) for a contagious infection for 1 of 2 residents (Resident 280) reviewed for TBP, ensured staff received education and proper fit testing for N95 respirators, used standard infection control practices during medication pass (Resident 14 and 288) placed residents, staff, and visitors at risk for development of contagious communicable infections and disease. Findings included . Hand Hygiene U According to the Centers for Disease Control (CDC) reviewed January 30, 2020 guidance for Hand Hygiene in Healthcare Settings, alcohol-based hand sanitizer (ABHS) for hand hygiene is the preferred method for cleaning the hands in most clinical situations. Washing hands…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-01-12 · tag F0886 — failed to test for COVID-19 as required — widespread
    Perform COVID19 testing on residents and staff.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure their COVID-19 (a highly transmissible infectious virus that causes respiratory illness and in severe cases can cause difficulty breathing, pneumonia, hospitalization, and even death) staff testing procedures were conducted in a manner consistent with current standards of practice for COVID-19 testing, followed proper infection control guidance for safe testing, and was performed according to the Named brand COVID-19 Point-of-Care manufacturers recommendations to ensure accurate test results. The failure to adequately educate, validate staff understood the directions by return demonstration, and monitor the testing process for compliance of manufacturer's instructions and infection control practices placed residents, visitors, and staff at risk for transmission and/or contracting COVID-19 or other communicable disease during an active facility COVID-19 outbreak and global pandemic. Findings included . Policy A 09/04/2020 facility COVID-19 Testing Policy showed the facility would follow the Centers for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-01-12 · tag F0578 — failed to honor advance directives / code status — pattern
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and implement a system to ensure residents were offered assistance to formulate an Advance Directive (AD) for 5 of 18 sampled residents (Resident 9, 34, 15, 20 & 25) who did not have one. The facility failed to obtain the AD from residents who had one and make the documentation readily available in the record for 12 of 18 residents (Resident 9, 34, 15, 20, 21, 43, 12, 25, 17, 63, 225 & 50). Failure to help formulate an AD, document in the medical record that assistance was offered, and have existing AD accessible to facility staff placed residents at risk of losing their right to have their stated preferences/decisions honored regarding medical treatment and end-of-life care. Findings included . Facility Policy According to a revised September 2022 Advance Directives facility policy, an AD was a written instruction such as a Living Will, or Durable Power of Attorney (DPOA) recognized by state law and related to the provisions of health care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-01-12 · tag F0607 — failed to have anti-abuse policies — pattern
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to implement their abuse policy and procedure for 4 of 5 staff (Staff FF, GG, II & JJ) reviewed. The facility failed to conduct a criminal background check and/or re-check for 2 of 5 staff (Staff FF & GG) and failed to obtain reference checks for 4 of 5 staff (Staff FF, GG, II & JJ) that placed residents at risk for abuse, neglect, exploitation, and misappropriation of property. Findings include . Facility Policy The revised 02/06/2021 revised Background and Pre-Screening policy outlined the facility's pre-employment, annual, and ongoing requirements for staff including the Criminal Background Reports. The policy showed all staff must complete a background check prior to their first day of employment and abide by the Washington State's requirements for conducting background re-checks (every two years). Staff FF Review of Staff FF's (Personnel Scheduler/Certified Nursing Assistant- CNA) personnel file showed a hire date of 03/20/2019. There was no evidence an initial Background Inquiry (BGI) was conducted by the facility prior…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-01-12 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure resident Care Plans (CP) were reviewed and revised to accurately reflect residents' care needs for 4 of 18 sampled residents (Resident 9, 6, 17, & 25) and failed to timely conduct a CP conference for 2 of 18 residents (Resident 50 & 63) whose CPs were reviewed. These failures placed residents at risk for unmet care needs, diminished quality of life, and deprived residents and their representatives the opportunity to participate in the care and discharge planning process. Findings included . CP Revision Resident 9 According to the 12/06/2022 Significant Change Minimum Data Set (MDS - an assessment tool) Resident 9 had medically complex diagnoses including respiratory failure. The MDS showed Resident 9 required oxygen therapy while at the facility. Observation on 01/04/2023 at 2:28 PM showed Resident 9 in bed, receiving oxygen therapy via an oxygen concentrator (a medical device that provided extra oxygen) set to two liters per…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-01-12 · tag F0700 — pattern
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to implement their policy and procedures to ensure residents were assessed to be safe to use side rails (SR) or assist bars (AB) and ABs and SRs were installed correctly for 9 of 18 sampled residents (Resident 284, 275, 21, 12, 63, 9, 34, 20, 17 & 25) who had bed rails (BRs - SRs or ABs). Facility failure to attempt alternatives before implementing SRs, identify the necessity for SRs, assess the safety of SRs, and provide informed consent prior to use of SRs placed the residents at risk for harm or significant personal injury up to and including potential for death due to strangulation. Facility failure to correctly install ABs according to the manufacturer's specifications for 54 of 54 beds observed with ABs and have a system for initial and routine maintenance and monitoring of the devices placed the residents at risk for harm or significant personal injury up to and including potential for death due to strangulation. Findings included . Facility Policy & Procedure According to the November 2016 BRs facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-12 · tag F0569 — isolated
    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review the facility failed to ensure funds were reimbursed to the state Office of Financial Recovery (OFR), within 30 days of a resident's discharge or death, for 1 of 1 (Resident 229) discharged residents reviewed. This failure caused a delay in reconciling resident accounts within 30 days as required. Findings included . Resident 229 Record review showed Resident 229 passed away on 05/31/2022. Review of trust records showed on 07/01/2022 Resident 229 had a balance of $2762.05 that was not transferred to the OFR until 07/28/2022, almost two months after discharge. In an interview on 01/12/2023 at 12:01 PM, Staff A (Administrator) stated Resident 229's money should have, but was not sent to the OFR within 30 days of the resident's discharge. REFERENCE: WAC 388-97-0340(5). .

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-12 · tag F0570 — isolated
    Assure the security of all personal funds of residents deposited with the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure 3 of 8 residents who had a Trust Account with the facility had their funds covered by a surety bond. This failure placed residents at risk to be unable to recover their money in the event of loss of funds from their account. Findings included . Record review of the facility's monthly Trust Account Reconciliation report for 2022 showed the following account balances: January- $12,815.31; February- $13,010.93; March- $12,541.53; April- $12,300.00; May- $13,121.83; June- $13,577.50; July- $10,512.22; August- $10, 214.83; September- $10,345.57; October- $10,658.24; November- $10,211.13; and December- $10,423.72. Review of the facility's surety bond, effective July 12, 2009, showed the bond amount only covered a trust account balance of $10,000 and did not cover the total monthly trust account balances in 2022. In an interview on 01/12/2023 at 12:01 PM, Staff A (Administrator) stated having a surety bond that covered the resident trust account amounts was important to protect the resident's assets. Staff A confirmed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-12 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide the required liability notice for a sample of 2 of 4 residents (Resident 53 & 39) reviewed for liability notices, who remained in the facility after skilled services ended. This failure placed the residents at risk of not being fully informed of the cost of continued services. Findings included . Resident 53 Review of Resident 53's records showed a Notice of Medicare Non-Coverage (NOMNC - a required form) was issued and signed by the resident on 09/12/2022, which informed the resident their skilled nursing services would end on 09/14/2022. There was no Skilled Nursing Facility Advance Beneficiary Notice of Non-coverage (SNF ABN) provided to Resident 53 that would include information regarding the payment amount the resident was responsible for, should they elect to continue with skilled services that would not be covered by Medicare. Resident 39 Similar findings were applicable to Resident 39. Review of Resident 39's records showed a NOMNC was issued and signed by the resident on 08/16/2022, which informed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-01-12 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a system was in place by which the Office of the State Long-Term Care Ombuds (LTCO) received required notification of emergent resident discharges for 3 of 5 residents (Resident 9, 34 & 63) reviewed for discharge to the hospital. Failure to ensure required notifications were completed prevented the Ombud's office the opportunity to educate residents and advocate for them through the discharge process. Findings included . Resident 9 According to the 12/06/2022 Significant Change Minimum Data Set (MDS - an assessment tool) Resident 9 had medically complex diagnoses including respiratory failure with hypoxia (low blood oxygen saturation levels) and stomach problems. The MDS indicated Resident 9 readmitted to the facility from the hospital on [DATE] after an initial admission on [DATE]. Review of the progress notes showed Resident 9 was admitted to the hospital emergently on 11/12/2022 for uncontrolled nausea. Progress notes showed Resident 9 left…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-12 · tag F0637 — isolated
    Assess the resident when there is a significant change in condition
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to conduct a Significant Change in Status Assessment (SCSA) including Care Area Assessments (CAAs) within 14 days after the significant change was identified (or should have been identified) for 2 of 2 residents (Resident 284 & 21) reviewed for significant changes from baseline status and or/function and a terminal prognosis with subsequent hospice services. These failures placed the residents at risk for unmet care needs, diminished quality of life, and quality of care. Findings included . Facility Policy Review of a revised February 2021 Change in a Resident's Condition or Status policy, if a change in a resident's physical or mental condition occurred, the facility would conduct a comprehensive assessment of the resident's condition. The SCSA would be conducted in accordance with the current OBRA regulations governing resident assessments. Resident 284 A 10/14/2022 admission Minimum Data Set (MDS - an assessment tool) showed Resident 284…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-01-12 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Resident 284 A 10/14/2022 admission MDS showed Resident 284 had moderate to severe cognitive impairment. The resident had depressed mood (felt down/hopeless). Resident 284 weighed 116 pounds and was 61 inches tall (5-foot 1 inch). The resident was assessed to have occasional pain. A 12/05/2022 provider progress note showed Resident 284 was evaluated for continued foot pain and was prescribed routine and as needed pain medications. Review of a 12/06/2022 Physical Therapy (PT) evaluation showed Resident 284 was referred to PT after hospitalization for change in alertness, cognition, functional mobility, low activity tolerance, and unsafe ambulation related to multiple severe infections and malignant cancer. A 12/08/2022 facility Physician History and Physical note showed Resident 284 was hospitalized from [DATE] to 12/02/2022 for a severe systemic infection from an antibiotic resistant bacteria and was found to have cancer. The resident had complained to the physician about continued pain. A 12/08/2022 5-Day MDS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-12 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to develop and implement a comprehensive person-centered care plan, to address pain and discomfort, respiratory compromise after hospitalization, and nutritional status risks for 3 of 18 sample residents (Resident's 50, 63 & 284) reviewed for comprehensive Care Plans (CP). These failures placed the residents at risk for medical complications, unmet care needs, continued decline of nutritional status, and diminished quality of life/quality of care. Findings included . Resident 50 The 12/14/2022 Nursing admission Evaluation showed Resident 50 had right shoulder pain. The assessment showed Resident 50 could communicate their pain and discomfort to staff. A 12/27/2022 physician progress note showed Resident 50 was seen for complaints of back pain and was prescribed routine pain medications. The 01/05/2023 nursing progress note indicated Resident 50 complained of increased back pain despite the prescribed pain medications. The 01/05/2023 physician…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-01-12 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure nursing services were provided within professional standards of nursing for 9 of 18 residents (Resident 17, 9, 25, 21, 6, 50, 12, 34 & 9) reviewed. Facility failure to ensure: Physician's Orders (POs) were followed (Resident 17) and clarified (Residents 9, 17, & 25); POs were obtained prior to treatment (Resident 21); staff only signed for tasks they completed (Resident 6); POs included an associated diagnosis (Residents 34, 9 & 12); the physician was notified when required (Resident 50), placed residents at risk for medication and treatment errors and adverse health outcomes. Findings included . Follow Physician Orders According to a revised April 2019 facility Administering Medications policy, medications should be administered in a safe and timely manner, and as prescribed. This policy stated medications should be administered in accordance with the prescriber orders, including any time frame. Resident 17 According to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-12 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to implement a system to timely, accurately, and consistently: assess nutritional status; identify, implement, monitor, and modify personalized nutritional interventions that met the resident's needs, choices, and cultural preferences to prevent avoidable significant weight loss for 1 of 1 Resident (Resident 284) who experienced a significant weight loss; and failed to ensure residents consistently received the nutritional supplements they were assessed to require to help prevent weight loss for 2 of 6 Residents (Resident 284 & Resident 225) reviewed for nutrition. These failures placed the residents at risk for worsened nutritional status, continued weight loss, and diminished quality of life/quality of care. Findings included . Facility Policy A 1/22 revised Nutrition Alert Committee Policy showed the facility would use a set of criteria to determine if a resident qualified for a Nutritional Alert which included: a significant weight loss/gain of 2 % in one week, 5 % in one month, 7.5 % in three months;…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-12 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure artificial nutrition was provided as ordered for residents requiring artificial nutrition, for 2 of 2 residents (Residents 34 & 12) reviewed for enteral tube feeding (nutrition provided via a tube directly to the digestive system). Failure to ensure artificial nutrition was provided as ordered left residents at risk for weight loss, malnutrition, dehydration, and other negative health outcomes. Findings included . Facility Policy According to the facility's revised November 2018 Enteral Tube Feeding via Continuous Pump policy, whoever performed the procedure should document the date and time the procedure was performed. The policy directed staff to document the amount and type of artificial nutrition provided. Resident 34 According to the 12/12/2022 Quarterly Minimum Data Set (MDS - an assessment tool) Resident 34 had medically complex diagnoses including dementia and a history of stroke. The MDS showed Resident 34 received nutrition via a feeding tube. Resident 34's January 2023 Medication…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-01-12 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to recognize and treat 1 of 4 residents (Resident 50) who were reviewed for pain management. Failure to assess and implement interventions to relieve pain, including physician notification for newly identified pain, resulted in Resident 50 experiencing episodes of untreated pain, and placed the resident at risk for a decreased quality of life. Findings included . Resident 50 According to the 12/14/2022 Nursing admission Evaluation, Resident 50 had right shoulder pain. The assessment showed Resident 50 was capable of communicating their pain to staff. Review of the 12/20/2022 admission Minimum Data Set (MDS- an assessment tool) showed Resident 50 did not have pain during the resident-directed interview. The assessment showed Resident 50 did not take any routine or as needed pain medications during the assessment period. A 12/27/2022 physician progress note showed Resident 50 complained of back pain. On 12/27/2022, routine pain medication was ordered three times a day. Review of a 01/05/2023 nursing progress note…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-01-12 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure a medication error rate of less than 5 percent (%). Failure of 2 of 4 nurses (Staff K and Staff MM) to properly administer 3 of 26 medications for 2 of 6 residents (Resident 288 & 16) observed during medication pass resulted in a medication error rate of 11.54%. This failure placed residents at risk for not receiving the correct dose or receiving less than the intended therapeutic effects of physician ordered medication. Findings included . According to a revised April 2019 facility Administering Medications policy, medications should be administered in a safe and timely manner, and as prescribed. This policy stated the individual administering the medication, should check the label THREE times to verify the right resident, right medication, right dosage, right time, and right method of administration before giving the medication. Resident 288 Observation of medication pass on 01/12/2023 at 8:21 AM showed Staff K (Registered Nurse) prepare and administer multiple medications by mouth to Resident 288,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-12 · tag F0888 — isolated
    Ensure staff are vaccinated for COVID-19
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to implement their COVID-19 Vaccination Policy and Procedures. The failure to ensure 3 of 3 (Staff AA (Activity Assistant), Staff BB (Certified Nursing Assistant), & Staff OO(Certified Nursing Assistant)) unvaccinated staff implemented the additional precautions the facility would follow to prevent the transmission of COVID-19 placed residents, visitors, and staff at risk for contracting a highly transmissible, communicable disease. Findings included . Facility Policy According to the 01/25/2022 COVID-19 SNF Vaccination of Team Members Policy, Section G, unvaccinated team members would be required to follow precautions intended to mitigate (lessen the likelihood of) the transmission and spread of COVID-19, including, by way of example and not limitation, wearing appropriate PPE and submitting to COVID-19 testing (before providing care, treatment or services for the facility and/or residents). Review of the 04/01/2022 Notification of COVID-19 Vaccination Exemption Determination provided to Staff BB after they were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to HUMANGOOD — 17 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 5 of 54.5+0.5 vs chain
Health inspection 3 of 53.6-0.6 vs chain
Staffing 5 of 54.9≈ chain avg
Quality measures 5 of 54.2+0.8 vs chain
The other 16 homes this chain runs (chain average 4.5★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
HUMANGOOD WASHINGTONOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF100%since 01/01/1992
HUMANGOODOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNFNO PERCENTAGE PROVIDEDsince 05/01/2016
HUMANGOOD CORNERSTONEOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNFNO PERCENTAGE PROVIDEDsince 05/01/2016
U.S. BANKOrganization5% OR GREATER SECURITY INTEREST; ADP OF THE SNFsince 04/01/2018
WASHINGTON FEDERALOrganization5% OR GREATER SECURITY INTEREST; ADP OF THE SNFsince 04/01/2018
BAKER, JUDITHIndividualCORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROLsince 05/01/2016
BROWN, HERMANIndividualCORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 05/01/2016
DAHAN, DAVIDIndividualCORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROLsince 05/01/2016
DECKER, DAVIDIndividualCORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROLsince 05/01/2016
FERRIS, RANDIndividualCORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROLsince 02/25/2017
KELLEY, ALBERTIndividualCORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROLsince 05/01/2016
TINKER, BRETIndividualCORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROLsince 05/01/2016
WILLIAMS, ROBERTIndividualCORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROLsince 03/13/2024
COCHRANE, JOHNIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 05/01/2016
GHASSEMI, BETHANYIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 05/21/2019
MCDONALD, ANDREWIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 01/01/2020
OGUS, DANIELIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 05/01/2016
HUMANGOOD NORCALOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/16/2012
BOYAR, JONATHANIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/01/2021
KENNEDY, JENNIFERIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/07/2023
LOPEZ, JESSICAIndividualOPERATIONAL/MANAGERIAL CONTROLsince 01/20/2020
PRATTEN, ANDREAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/30/2023
SCHMITZ, BRADLEYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/01/2020
VANGELISTO, GWENIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/30/2021
BAKER TILLY ADVISORY GROUP LPOrganizationADP OF THE SNFsince 03/21/2025
BAKER TILLY US LLPOrganizationADP OF THE SNFsince 10/15/2024

CMS files one row per role, so the 51 rows in the source record cover these 26 parties — each is shown once here with every role it holds. Nothing is omitted.

8 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$30.8M
Net patient revenuemost recent cost report
-4.6%
Operating marginrevenue minus expenses
$2.0M
Related-party expense6% of expenses
Who pays — share of resident-days
Medicaid 11%Medicare 8%Other / private 81%

This home reported $2.0M paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$290per resident / day
operating cost
$8,831per month
≈ monthly operating cost
$278per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in WA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Washington Medicaid page.

Typical monthly cost in Washington
$13,155/mo
Nursing home (semi-private)
$15,969/mo
Nursing home (private)
$7,600/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 505455. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-08-28, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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