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The Gardens Of El Monte

5044 Buffington Rd, El Monte, CA 91732 · For profit - Corporation · 53 certified beds · (626) 443-1351 Medicare & Medicaid certified

Call the home — (626) 443-1351 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citations — no harm found (F0604, F0609) — most recent Jun 2026Behavioral-health or dementia-care citation — no harm found (F0758)1 actual-harm citation1 Medicare payment denial
Insights

The public record raises real questions here. Weigh the concerns below carefully.

Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 1 actual-harm citation
  • a high number of inspection citations overall (60) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)
  • nursing-staff turnover (57%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
Urgent care / clinic
4200 Peck Rd · (626) 350-5073 · Call to confirm hours
Pharmacy
Cvs0.3 mi
11574 Lower Azusa Rd · (626) 350-3550 · Call to confirm hours
Grocery
4840 Peck Rd · (626) 542-3883 · Call to confirm hours
Park
Nike Hill0.2 mi
5017 Peck Rd · (626) 232-1797 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 3 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased22.6%10.2%15.4%worse
Long-stay residents who lose too much weight4.4%4.0%5.4%better
Long-stay residents with a catheter left in their bladder0.0%0.8%0.9%better
Long-stay residents with a urinary tract infection2.1%1.2%2.0%typical
Long-stay residents with depressive symptoms3.8%7.3%6.5%better
Long-stay residents who were physically restrained0.0%0.4%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury0.6%1.6%3.3%better than state — see note marked double-dagger below the table
Long-stay residents whose ability to walk worsened10.7%9.8%16.1%better
Long-stay residents on antianxiety or hypnotic medication48.8%13.7%18.9%worse
Long-stay residents given the seasonal flu vaccine100.0%98.2%95.3%typical
Long-stay residents with pressure ulcers4.1%4.3%4.7%better
Long-stay residents with worsening bladder/bowel control4.6%10.2%21.2%better than state — see note marked double-dagger below the table
Long-stay residents who got an antipsychotic medication — see the note below the table60.6%12.0%17.1%check this — see note marked dagger below the table
Short-stay residents given the seasonal flu vaccine96.2%93.2%79.4%better
Short-stay residents rehospitalized after admission14.5%23.0%22.6%better
Short-stay residents with an outpatient ER visit7.8%11.2%12.0%better
Long-stay hospitalizations per 1,000 resident days2.512.251.67worse
Long-stay outpatient ER visits per 1,000 resident days1.271.571.80better

This value is several times the typical-state benchmark. It can be real, or it can be a coding artifact in what the facility submitted. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

34.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 55 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

34.8%U.S. median 51.5%
Got home and stayed home
14.4%U.S. median 10.7%
Went back to hospital
76.1%U.S. median 56.6%
Met the expected recovery
0.75U.S. median 0.31
Therapy hours / resident / day
0.32hours / resident / day
Physical therapy
0.29hours / resident / day
Occupational therapy
0.14hours / resident / day
Speech therapy

Met the expected recovery: 76.1% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 92 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.75 therapist hours per resident per day in 2026Q1 — more than 93% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 26% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF34.8%CMS range 22.9–48.951.5%Oct 2022–Sep 2024worse than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF14.4%CMS range 11.2–19.710.7%Oct 2022–Sep 2024worse than U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge76.1%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge72.8%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge75.0%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified99.2%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.8%CMS range 4.0–11.37.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.691.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.30
RN hours/ resident / day
1.68
LPN hours/ resident / day
2.80
Aide hours/ resident / day
4.78
Total nurse hours/ resident / day
0.19
RN hoursweekends
57.4%
Total nursing turnover
87.5%
RN turnover

How full it usually is: this home is certified for 53 beds and averages 51.2 residents a day — about 97% occupied, or roughly 2 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.78 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.30 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.80 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 4.29 hrs/resident/day on weekends vs 4.98 on weekdays — 14% thinner on weekends. RN hours go from 0.35 to 0.19 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 57% is well above the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

10
deficiencies at the latest standard inspection (2026-04-10)
11
at the previous standard inspection (2025-03-16)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

60 citations, most serious first. The 11 most serious are shown; the remaining 49 are one tap away and print in full.

  • Actual harm · G2024-06-17 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide adequate (satisfactory or acceptable in quality or quantity) hydration (process of replacing water in the body through drinking water and eating food with high water content so every cell, tissue, and organ can properly function) for one of two sampled residents (Resident 1) as indicated in Resident 1's Untitled Care Plan (UPC), dated 5/16/2024, and the facility's policy and procedure (P&P) titled, Hydration Management, and Intake (the measurement of the fluids that enter the body) and Output (the fluids that leave the body), by failing to: 1. Ensure Resident 1's assigned Certified Nursing Assistants (CNAs) and Licensed Vocational Nurses (LVNs) provided Resident 1 with adequate fluids to meet Resident 1's estimated fluid requirement of 1950 milliliters [mL- unit of measurement] to 2040 mL as assessed by Registered Dietician (RD) 1 from 5/21/2024 to 6/1/2024. 2. Ensure CNA 1, LVN 1, and LVN 2 monitored Resident 1's intake and output. 3. Ensure LVN 1 notified Resident 1's Primary Physician (PP/Medical Doctor [MD] 2)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-06-24 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to:1. Send Resident 1 for timely medical treatment after falling and hitting his head on the floor.2. Ensure three of five sampled residents (Resident 3, Resident 4, and Resident 5) received treatment and care in accordance with the physician's order for orthostatic blood pressure monitoring (involves measuring blood pressure (BP) while lying down, sitting, and standing to assess changes) by failing to ensure Resident 3, Resident 4, and Resident 5 were monitored for orthostatic hypotension (condition in which the blood pressure quickly drops upon standing up after sitting or lying down) with two blood pressure (BP) readings on 6/7/26, 6/14/26 and 6/21/26 and observed for adverse side effects.These deficient practices had the potential to result in adverse outcomes:1. Resident 1's delay of care with possible internal bleeding from the head injury from the fall;2. Hypotension (very low blood pressure) with dizziness and fainting and could lead to falls and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-06-24 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain proper storage of medications in one of two medication carts (Medication Cart 1).This deficient practice had the potential for medication dispensing errors for 25 residents who resided in the facility's Station 1 Unit. During an observation of Medication Cart 1 on 6/23/26 at 2:15 p.m., in Station 1 Unit, with Licensed Vocational Nurse 1 (LVN 1), the locked narcotics (a drug that is classified as a Schedule IV controlled substance and in moderate doses dulls the senses, relieves pain, and induces sleep) drawer with active medications was observed with 4 loose medications in the back of the narcotics drawer. The loose medication pills included one Klonopin [Clonazepam, 1mg, light green tablet, TEVA- used to prevent and treat panic disorders, seizure disorders, and acute muscle spasms] and three Ativan [Lorazepam, 0.5mg, white tablet, 5R- used to treat anxiety disorders, trouble sleeping, and seizures] tablets.During an interview on 6/23/26 at 2:15 p.m. with LVN 1, LVN 1 stated LVN 1 did not know the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-06-04 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to implement its Policy and Procedure (P&P) titled, Abuse Reporting and Prevention, for two of three sampled residents (Resident 6 and Resident 7) when the facility did not report two resident to resident abuse allegations (a claim that abuse has occurred) to the California Department of Public Health (the Department), the Ombudsman (an advocate for residents of nursing homes, board and care centers, and assisted living facilities), and to the local law enforcement, within two hours. This failure resulted in the delay of notification to the Department and had the potential for Resident 6 and Resident 7 to be subjected to abuse while at the facility. A. During a review of Resident 6's admission Record (AR),the AR indicated the facility admitted Resident 6 on 2/19/2026 with diagnoses including metabolic encephalopathy (a brain dysfunction caused by chemical imbalances in the body), paranoid schizophrenia (a type of schizophrenia [a mental illness characterized by disturbances in thought] associated with feelings of being…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-10 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to promote and treat two of two sampled residents (Residents 9 and 37) with respect, privacy and dignity in accordance with the facility's policy and procedure (P&P) titled Resident Right to Dignity and Privacy. These failures had the potential to cause psychosocial (mental and emotional well-being) decline and low self-esteem.Findings: a. During a review of Resident 9's admission Record (AR), the AR indicated Resident 9 was admitted to the facility on [DATE] with diagnoses including a gastrostomy (creation of an artificial external opening into the stomach for nutritional support) and Parkinson's Disease (a progressive disease marked by tremor, muscular rigidity, and slow, imprecise movements) without dyskinesia (uncontrolled movements). During a review of Resident 9's Minimum Data Set (MDS - a federally mandated resident assessment tool) dated 2/27/2026, the MDS indicated Resident 9 had severely impaired cognition (ability to understand)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-10 · tag F0628 — pattern
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to document in the residents' medical record the transfer report of two of two sampled residents (Residents 6 and 8) to a General Acute Care Hospital (GACH). These deficient practices resulted in incomplete records for Residents 6 and 8 and had the potential to affect the continuity of care.Findings: a. During a review of Resident 6's admission Record (AR), the AR indicated Resident 6 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including encephalopathy (disease or dysfunction of the brain that alters brain function), spondylolisthesis (a spinal condition where one vertebra slips forward or backward over the one below it), low back pain and polyneuropathy (a condition characterized by damage to multiple peripheral nerves simultaneously). During a review of Resident 6's History and Physical (H&P) dated 11/27/25, the H&P indicated the resident had the capacity to understand and make decisions. During a review of Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-10 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the policy and procedure (P&P) on Advance Directive (AD, a legal document indicating resident preference on end-of-life treatment decisions) was implemented for one of one sampled resident (Resident 37) by failing to ensure Resident 37's AD Acknowledgment Form (ADAF) was updated to reflect whether the resident had an AD. This failure had the potential for the facility staff to provide medical treatment and services against the will of the residentFindings: During a review of Resident 37's admission Record (AR), the AR indicated Resident 37 was admitted to the facility on [DATE] with diagnoses including metabolic encephalopathy (brain dysfunction caused by diseases or toxins in the body) and dementia (a progressive state of decline in mental abilities) with other behavioral disturbance. During a review of Resident 37's Minimum Data Set (MDS - a federally mandated resident assessment tool) dated 3/12/2026, the MDS indicated Resident 37 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-10 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to encode the resident's bilateral bolster wedge cushions (used to offer support to various parts of the body) on the Minimum Data Set (MDS- a resident assessment and care screening tool) dated 2/26/2026 as a restraint for one of one sampled resident (Resident 3). This violation had the potential to negatively impact Resident 3's quality of care. Findings: During a review of Resident 3's admission Record (AR), the AR indicated Resident 3 was admitted to the facility 8/1/2024 and readmitted on [DATE] with the diagnoses including dementia (decline in mental ability), bipolar disorder (mental health condition characterized by extreme mood swings), and depression (persistent sadness). During a review of Resident 3's History & Physical (H&P) dated 1/13/2026, the H&P indicated Resident 3 did not have the capacity to understand and make decisions. During a review of Resident 3's Minimum Data Set (MDS, a standardized assessment and care planning…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-10 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to revise the Care Plan (CP) for Fall for one of one sampled resident (Resident 1). This deficient practice resulted in a care plan that was not individualized, placing the resident at risk for preventable falls. Findings: During a review of Resident 1's admission Record (AR), the AR indicated Resident 1 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including pneumonia (lung infection), acute and chronic respiratory failure with hypoxia (life-threatening, sudden worsening of gas exchange with long-term lung disease), and abnormalities of gait and mobility (deviations from normal walking). During a review of Resident 1's History & Physical (H&P) dated 12/31/2025, the H&P indicated Resident 1 had the capacity to understand and make decisions. During a review of Resident 1's Minimum Data Set (MDS, a standardized assessment and care planning tool) dated 2/27/2026, the MDS indicated Resident 1 had intact cognition (ability to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-10 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to monitor behavior for a high-risk elopement (a resident with an increased risk of leaving a supervised care facility) resident to prevent an elopement (patient leaves a healthcare facility without authorization or proper discharge) for one of one resident (Resident 16). This deficient practice resulted in Resident 16 eloping from the facility. Findings:During a review of Resident 16's admission Record (AR), the AR indicated Resident 16 was admitted to the facility 3/5/2026 metabolic encephalopathy (brain dysfunction), bipolar disorder (mental health condition characterized by extreme mood swings), and depression (persistent sadness). During a review of Resident 16's History & Physical (H&P), dated 3/5/2026, the H&P indicated Resident 16 had fluctuating capacity to understand and make decisions.During a review of Resident 16's Minimum Data Set (MDS, a standardized assessment and care planning tool), dated 3/9/2026, the MDS indicated Resident 16's cognition (ability to think and process information) was intact and had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-10 · tag F0732 — isolated
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow its policy to complete and post the nurse staffing information hours at the start of each shift. On 4/7/26, the facility did not post the nurse staffing information for the current dates and did not indicate the total number of projected hours and the actual hours of licensed and unlicensed nursing staff directly responsible for resident care per shift. This deficient practice violated the residents' right and had the potential to inaccurately reflect the actual nurses providing direct care to the residents.Findings:During a general observation at the entrance of the facility's notice board across nurse's station 1 on 4/7/26 at 9:01 AM, the Census and Direct Care Service Hours Per Patient Day (NHPPD) posted dated 4/6/26 and 4/7/26 were not updated or completed. During an interview and record review (RR) with the Director of Staff Development (DSD) on 4/09/2026 at 3:30 PM, the DSD stated the NHPPD dated 4/6/26 and 4/7/26 were not completed. DSD stated the DSD was the staff responsible to complete the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
Show the remaining 49 citations
  • Potential for harm · Dcited before2026-04-10 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure safe provision of pharmaceutical services when one pill was found lying on the hallway floor. This failure had the potential to result in a resident taking the pill and leading to adverse side effects (unwanted undesirable effects that are related to a drug).Findings: During an observation on 4/7/2026 at 12:37 pm in the hallway across from Nursing Station 1, one small, round, white pill was on the hallway floor. There were two nurses in Nursing Station 1, other staff and residents were walking through the hall. During a concurrent observation and interview on 4/7/2026 at 12:41 pm with Registered Nurse Supervisor 1 (RN 1) in the hallway across from Nursing Station 1, the small, round, white pill was observed on the floor. RN 1 went to retrieve a glove to pick it up and stated, there shouldn't have been a pill on the floor. RN 1 stated, a resident could have picked it up, eaten it, and some harm could've occurred to the resident depending on what the medication was. RN 1 stated, RN 1 was unsure what the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-10 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to accurately date a resident's Care Plan (CP) for one of one sampled resident (Resident 16). This failure resulted in inaccurate documentation and had the potential to negatively impact the resident's quality of care.Findings: During a review of Resident 16's admission Record (AR), the AR indicated Resident 16 was admitted to the facility 3/5/2026 with diagnoses including metabolic encephalopathy (brain dysfunction caused by chemical or metabolic imbalance), bipolar disorder (mental health condition characterized by extreme mood swings), and depression (persistent sadness). During a review of Resident 16's History & Physical (H&P) dated 3/5/2026, the H&P indicated Resident 16 had fluctuating capacity to understand and make decisions. During a review of Resident 16's Minimum Data Set, dated [DATE], the MDS indicated Resident 16 had intact cognition (ability to think and process information) and required partial/moderate assistance to walk 10 feet (ft).…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-02 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to administer Depakote (a medication used to help control mood symptoms and behavior issues) per the physician's order for one of three sampled residents (Resident 1). This violation had the potential to compromise Resident 1's health and safety.Findings: During a review of Resident 1's admission Record (AR), the AR indicated the facility originally admitted Resident 1 on 1/9/2026 and readmitted Resident 1 on 3/20/2026 with diagnoses including dementia (a progressive state of decline in mental abilities) and schizophrenia (a mental illness that was characterized by disturbances in thought). During a review of Resident 1's History and Physical (H&P) dated 1/10/2026, the H&P indicated Resident 1 had fluctuating capacity to understand and make decisions. During a review of Resident 1's Minimum Data Set (MDS, a resident assessment and care screening tool) dated 1/13/2026, the MDS indicated Resident 1 had severely impaired cognition (ability to understand). The MDS indicated Resident 1 was independent with eating, oral hygiene and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-12-12 · tag F0559 — pattern
    Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the residents receive written notice before the resident's room or roommate in the facility being changed for two of seven sampled residents (Resident 1 and Resident 6).These deficient practices violated Resident 1 and Resident 6's rights and had the potential to affect Resident 1 and Resident 6's psychosocial well-being.(cross reference F656)Findings:a. During a review of Resident 1's admission Record (AR), the AR indicated Resident 1 was admitted to facility on 9/10/2025 with diagnoses including depression (a serious mood disorder causing persistent sadness, loss of interest, and impacting feeling, thinking, and acting, affecting daily life and leading to emotional/physical problems like fatigue, sleep issues, and hopelessness), anxiety disorder (a mental health condition causing excessive, persistent fear and worry disproportionate to the situation), abnormalities of gait and mobility, and schizophrenia (a mental illness that is characterized…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-12-12 · tag F0627 — pattern
    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure a safe and orderly transfer or discharge from the facility for three of ten sampled residents (Resident 1, Resident 3, and Resident 19) by failing to ensure:1. not discharge Resident 1 to another same level care Skilled Nursing Facility (SNF) 2 without physician's order, indicating the appropriate reason for discharge and providing Notice of Transfer/Discharge (NTD) to the resident to obtain a consent from the resident prior to discharge on [DATE].2. not discharge Resident 3 to another same level care SNF 3 without indicating the reason for discharge and providing NTD to the resident to obtain a consent prior to discharge 11/21/2025.3. not discharge Resident 19, who needs assistance for dressing and personal hygiene upon discharge, to an Independent Living Home (ILH) 1 on 8/1/2025, which does not meet the resident's needs.These deficient practices violated Residents 1, 3 and 19's rights and had the potential to result in impairing Residents 1,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-12-12 · tag F0628 — pattern
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure document the appropriate content on the Notice of Transfer/Discharge (NTD) form for three of ten sampled residents (Resident 1, Resident 3, and Resident 19) by failing to ensure:1. indicate the appropriate reason to transfer Resident 1 to another same level care Skilled Nursing Facility (SNF) 2 on 12/5/2025.2. indicate the appropriate reason to transfer Resident 3 to another same level care SNF 3 on 11/21/2025.3. indicate the location of an Independent Living Home (ILH) 1, where Resident 19 was transferred on 8/1/2025.These deficient practices result in inappropriate documentation and placing the resident at risk of misunderstanding the information in the medical records and sufficiently preparing the residents for discharge, which had the potential to impair residents' physical, mental and psychosocial well-being for Resident 1, 3, and 19.(cross reference F627)Findings:1. During a review of Resident 1's admission Record (AR), the AR indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-12 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the nurse staff developed and implemented the person-centered care plan (a treatment plan that focused on the needs and preferences of a resident or individual) for one of seven sampled residents (Resident 1) to monitor Resident 1's psychosocial well-being and satisfaction after Resident 1 was being moved to a new room.This deficient practice had the potential to place Resident 1 at risk of not receiving the individualized care services to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being.(cross reference F559)Findings:During a review of Resident 1's admission Record (AR), the AR indicated Resident 1 was admitted to facility on 9/10/2025 with diagnoses including depression (a serious mood disorder causing persistent sadness, loss of interest, and impacting feeling, thinking, and acting, affecting daily life and leading to emotional/physical problems like fatigue, sleep issues, and hopelessness),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-12 · tag F0745 — failed to provide medically-related social services — isolated
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the staff provided social services to assist one of three sampled residents (Resident 1) to get a legal personal identification (ID) card. This deficient practice violated Resident 1's right and had the potential to affect Resident 1's mental and psychosocial well-being.Findings:During a review of Resident 1's admission Record (AR), the AR indicated Resident 1 was admitted to facility on 9/10/2025 with diagnoses including depression (a serious mood disorder causing persistent sadness, loss of interest, and impacting feeling, thinking, and acting, affecting daily life and leading to emotional/physical problems like fatigue, sleep issues, and hopelessness), anxiety disorder (a mental health condition causing excessive, persistent fear and worry disproportionate to the situation), abnormalities of gait and mobility, and schizophrenia (a mental illness that is characterized by disturbances in thought).During a review of Resident 1's History and Physical (H&P), dated 9/11/2025, the H&P indicated that the resident could…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-01 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure one of five sampled residents (Resident 5) was treated with respect and dignity by failing to ensure Activities Assistant (AA) 1 allowed Resident 5 to get up from the reclining wheelchair (wheelchair with backrest that moves backward so users can transition from an upright seated position to a horizontal position) on 12/1/2025 at 1:25 pm. This failure resulted in Resident 5 being confined (restricted) to Resident 5's reclining wheelchair and had the potential for Resident 5 to develop a decline in range of motion (ROM- how far and in what direction a joint or muscle can move), the ability to stand, quality of life, and lead to psychosocial (mental, emotional, social, and spiritual effects) harm.Findings: During a review of Resident 5's admission Record (AR), the AR indicated the facility admitted Resident 5 on 7/11/2025 with diagnoses that included abnormalities of gait and other mobility (inability to walk normally due to injuries or underlying conditions), other lack of coordination (uncoordinated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-14 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 2) was free of unnecessary restraint. This failure had the potential for Resident 2 being unable to move around freely and placed Resident 2 at risk of injuries. Findings: a. During a review of Resident 2's admission Record (AR), the AR indicated Resident 2 was admitted to the facility on [DATE] with diagnoses that included metabolic encephalopathy (brain disease, damage, or malfunction caused by an illness or organs that are not working as well as they should), abnormalities of gait and mobility (changes in walking pattern caused by medical conditions), and anxiety disorder (a mental health disorder characterized by feelings of worry, anxiety, or fear that are strong enough to interfere with one's daily activities). During a review of Resident 2's History and Physical (H&P, physician's clinical evaluation and examination of the resident), dated 8/22/25, the H&P indicated Resident 2 did not have the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-14 · tag F0742 — isolated
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide a care plan for mental health services and increased socialization to prevent isolation for one of three sampled residents (Resident 2) who was being seen by the psychiatrist (a medical doctor who diagnoses and treats mental, emotional, and behavioral disorders). This failure resulted in Resident 2 feeling sad and isolated and had the potential for Resident 2 to receive inappropriate care. Findings: During a review of Resident 2's admission Record (AR), the AR indicated Resident 2 was admitted to the facility on [DATE] with diagnoses that included metabolic encephalopathy (brain disease, damage, or malfunction caused by an illness or organs that are not working as well as they should), abnormalities of gait and mobility (changes in walking pattern caused by medical conditions), and anxiety disorder (a mental health disorder characterized by feelings of worry, anxiety, or fear that are strong enough to interfere with one's daily…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-06 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement and revise the care plan for one of three sampled residents (Resident 1) who were assessed at high risk for falls in accordance with the facility's policy and procedure (P&P) titled, Falls by a Resident by failing to ensure: 1. Resident 1 was supervised and assisted while walking in the hallway on 9/6/25 in accordance with Resident 1's fall risk care plan. This failure resulted in Resident 1 falling on 9/6/25 and sustaining bruises, swelling, and an open wound on the forehead. 2. Resident 1's fall risk care plan was not revised with new interventions after Resident 1 fell on 9/6/25. This failure placed Resident 1 at risk for future falls and injury. Resident 1 fell on [DATE] and sustained bruises on the right side of the forehead, on the right eye, and on the right side and left side of the face. Findings: During a review of Resident 1's admission Record (AR), the AR indicated Resident 1 was admitted to the facility on [DATE] with diagnoses…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-16 · tag F0578 — failed to honor advance directives / code status — pattern
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY b. During a review of Resident 42's AR, the AR indicated Resident 42 was admitted to the facility on [DATE] with diagnoses that included pneumonia (infection that inflames the lung) and type 2 DM. During a review of Resident 42's MDS dated [DATE], the MDS indicated Resident 42 had severely impaired cognition for daily decision making. The MDS indicated Resident 42 was dependent (helper does all of the effort) to staff for toileting hygiene, shower, upper and lower body dressing, putting on/taking off footwear and personal hygiene. During a review of Resident 42's AD Acknowledgement Form dated 12/6/2024, Resident 42's AD Acknowledgment Form was not filled out completely. During an interview with the Social Worker (SW), and concurrent record review of Resident 42's AD Acknowledgement Form on 3/15/2025 at 4:25 pm, the SW stated, the AD Acknowledgement Form was not filled out completely. The SW stated, the AD Form needed to be filled out completely if Resident 42 had an existing AD or RP wanted to execute AD or not.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-16 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility licensed staff failed to perform a thorough assessment and to immediately notify the physician of a resident's sudden change of condition (COC) for one of one sampled resident (Resident 53). This failure had the potential to result in delayed treatments and services for the resident resulting in a decline of health condition. Findings: During a closed medical record review of Resident 53's admission Record (AR), the AR indicated Resident 53 was readmitted to the facility on [DATE] with diagnoses that included Chronic Obstructive Pulmonary Disease (COPD, a group of lung diseases that cause airflow obstruction and breathing problems) and Diabetes Mellitus (DM, a disorder characterized by difficulty in blood sugar control). During a review of Resident 53's Minimum Data Set (MDS, a resident assessment tool) dated [DATE], the MDS indicated Resident 53 was admitted to the facility from an acute care hospital on [DATE]. During a review of the facility's Comprehensive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-16 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide necessary care and services for residents on oxygen therapy (treatment that provides supplemental, or extra oxygen) in accordance with professional standards of practice for four of four sampled residents (Residents 17, 30, 42 and 24) by failing to: a. Ensure Resident 17 received continuous oxygen therapy as ordered by the physician. Resident 17's nasal cannula (NC, tube which on one end splits into two prongs which are placed in the nostrils to deliver oxygen) was left hanging on top of the oxygen concentrator. Resident 17 did not have a care plan developed on the use of oxygen therapy. b. Ensure to label the NC tubing for Resident 30. c. Ensure Resident 42's oxygen tubing was not touching the floor and the nasal cannula prongs were inside the resident's nostrils. d. Obtain a physician's order before providing oxygen treatment for Resident 24. These failures placed Residents 17, 30, 42, and 24 at risk for complications related to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-03-16 · tag F0698 — failed to provide proper dialysis care — pattern
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the physician's order for fluid restriction was implemented from 3/1/2025 to 3/15/2025 for one of two sampled residents (Resident 37) reviewed for dialysis (a medical treatment that removes waste products and excess fluid from the blood when the kidneys are unable to do so) care. This failure had the potential for fluid imbalance for Resident 37 affecting the resident's nutrition, hydration, and general condition. Findings: During a review of Resident 37's admission Record (AR), the AR indicated Resident 37 was admitted to the facility on [DATE] with diagnoses that included Diabetes Mellitus (DM, a disorder characterized by difficulty in blood sugar control), hypertension (high blood pressure) and end stage renal disease (a medical condition in which a person's kidneys cease functioning on a permanent basis). During a review of Resident 37's Minimum Data Set (MDS, a resident assessment tool) dated 12/25/2024, the MDS indicated Resident 37 had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-16 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure medications were administered and disposed consistent with the facility's policy and procedure (P&P) on medication administration and disposal of medications and medication-related supplies by failing to: a. Administer Losartan (medication to treat high blood pressure) as ordered during medication pass observation for one of one sampled resident (Resident 45). This failure had the potential to increase the risk of adverse drug reactions and cause harm to the resident. b. Ensure medication destruction occurs in the presence of two licensed nurses for 72 of 72 destructed medications. This failure had the potential to result in medication misappropriation. Findings: a. During a review of Resident 45's admission Record (AR), the AR indicated Resident 45 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included diabetes mellitus (DM, a disorder characterized by difficulty in blood sugar…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-16 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow its policy and procedure (P&P) on preparing and serving food in accordance with professional standards for food service safety, proper sanitation and food handling practices by failing to ensure Kitchen Aide 1 (KA 1) wore a hair net (hair cover) while preparing food in the preparation area for one of one facility kitchen. This deficient practice had the potential for food borne illnesses (infection caused by ingesting contaminated food) to residents who received food from the facility's kitchen. Findings: During an initial tour of the kitchen on 3/14/2025 at 6:07 pm, KA 1 was observed not wearing a hairnet or hair cover while pushing the food cart with meal tray at the food preparation area. KA 1 stated, KA 1 forgot to wear a hairnet while in the kitchen. KA 1 stated it was important to wear a hairnet to prevent hair from falling into the food in the food preparation area. During an interview on 3/15/2025 at 9:21 am with the Dietary Supervisor (DS), the DS stated hair covering such as hairnet was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-16 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the call light was within reach for one of one sampled resident (Resident 4) in accordance with the facility's policy and procedure titled Call Lights. This failure had the potential for Resident 4 not to receive care or receive delayed services to meet the resident's needs and could result in a fall or injury. Findings: During a review of Resident 4's admission Record (AR), the AR indicated Resident 4 was admitted to the facility on [DATE] with diagnoses that included paraplegia (impairment in motor or sensory function of the lower extremities) and dysphagia (difficulty in swallowing). During a review of Resident 4's Minimum Data Set (MDS - a federally mandated resident assessment tool) dated 1/15/2025, the MDS indicated Resident 4 had severely impaired cognition (mental action or process of acquiring knowledge and understanding) for daily decision making. The MDS indicated Resident 4 was dependent (helper does all of the effort)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-16 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the resident's Minimum Data Sheet (MDS, a resident assessment tool) was accurately coded to reflect the resident's discharge destination for one of one sampled resident (Resident 51). This failure resulted to inaccurate reporting to the Centers for Medicare & Medicaid (CMS, a federal agency that administers the Medicare program and works with state governments to administer the Medicaid and health insurance portability standards) agency and had the potential for Resident 51 not to receive interventions to address specific care concerns. Findings: During a review of Resident 51's admission Records (AR), the AR indicated Resident 51 was admitted to the facility on [DATE] with diagnoses that included cellulitis (skin infection) of right lower limb, seizures (a sudden, uncontrolled electrical disturbance in the brain which can cause uncontrolled jerking, blank stares, and loss of consciousness) and anemia (a condition where the body does not have…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-16 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure medications were administered before medications were documented as given in the Electronic Medication Administration Record (EMAR, a digital system used to track and document medication administration) consistent with the facility's Policy and Procedure (P&P) on medication administration for one of one sampled resident (Resident 38). This failure had the potential for missed medication or medication error for Resident 38. Findings: During a review of Resident 38's admission Record (AR), the AR indicated Resident 38 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included gastrostomy (a surgical opening fitted with a device to allow feedings to be administered directly to the stomach), dysphagia (difficulty swallowing), and acute respiratory failure (inability of the lungs to adequately exchange gases in the blood). During a review of Resident 38's Minimum Data Sheet (MDS, a resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-16 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of one sampled resident (Resident 4) who had gastrostomy tube (GT- a tube inserted through the abdomen that delivers nutrition directly to the stomach) received necessary treatment and services as indicated in the facility's policy and procedure (P&P) titled Enteral Feedings. This deficient practice had the potential to result in weight loss for Resident 4 and altered nutritional status that could lead to complications. Findings: During a review of Resident 4's admission Record (AR), the AR indicated Resident 4 was admitted to the facility on [DATE] with diagnoses that included paraplegia (impairment in motor or sensory function of the lower extremities) and dysphagia (difficulty in swallowing) During a review of Resident 4's Minimum Data Set (MDS - a federally mandated resident assessment tool) dated 1/15/2025, the MDS indicated Resident 4 had severely impaired cognition (mental action or process of acquiring knowledge and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-16 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY b. During a review of Resident 42's AR, the AR indicated Resident 42 was admitted to the facility on [DATE] with diagnoses that included pneumonia (infection that inflames the lung) and type 2 DM. During a review of Resident 42's MDS dated [DATE], the MDS indicated Resident 42 had severely impaired cognition (mental action or process of acquiring knowledge and understanding) for daily decision making. The MDS indicated Resident 42 was dependent (helper does all of the effort) to staff for toileting hygiene, shower, upper and lower body dressing, putting on/taking off footwear and personal hygiene. During a review of Resident 42's OSR dated 3/8/2025, the OSR indicated an order for licensed staff to perform Accu-Chek (blood glucose[sugar] monitoring system) one time a day for DM. During a review of Resident 42's MAR for the month of March 2025, the MAR indicated Resident 42's blood glucose level was not checked or monitored on 3/13/2025 as ordered. There was no licensed nurse's initial on the MAR to indicate the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-23 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to notify one of three sampled residents' (Resident 7) Responsible Party (RP- a person who makes decisions for a resident) that the resident had fallen (to suddenly go down onto the ground or toward the ground) while in the care of the facility. This failure had the potential to deny Resident 7's right for her representative to be informed of Resident 7's health status. Findings: During a review of Resident 7's admission Record (AR), the AR indicated the facility admitted Resident 7 on 8/1/2024, with diagnoses that included type 2 diabetes mellitus (a chronic condition that affects the way the body processes blood sugar), urinary tract infection (UTI, an infection in any part of the urinary system, including the kidneys, bladder, or urethra), and dementia (a group of thinking and social symptoms that interferes with daily functioning). The AR indicated Resident 7's daughter (RP 1) was Resident 7's Responsible Party. During a review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-23 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide a daily skin assessment for one of one sampled resident (Resident 8) who was at risk of developing skin breakdown and pressure injuries (localized areas of skin damage caused by prolonged or intense pressure). This failure had the potential for Resident 8 to develop skin breakdown and pressure injuries and/or to not receive treatment for skin breakdown and pressure injuries. (Cross Reference F842) Findings: During a review of Resident 8's admission Record (AR), the AR indicated the facility admitted Resident 8 on 10/31/2024, and readmitted Resident 8 on 12/6/2024, with diagnoses that included type 2 diabetes mellitus (a chronic condition that affects the way the body processes blood sugar), metabolic encephalopathy (brain disease that alters brain function or structure), and dysphagia (difficulty swallowing foods or liquids). During a review of Resident 8's Minimum Data Set (MDS, a resident assessment tool), dated 11/4/2024, the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-23 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain a complete and accurate medical record for one of three sampled residents (Resident 8) by failing to accurately document skin assessments in Resident 8's medical record. This failure resulted in Resident 8's medical record to contain inaccurate information and had the potential to affect Resident 8's care. (Cross Reference F684) Findings: During a review of Resident 8's admission Record (AR), the AR indicated the facility admitted Resident 8 on 10/31/2024, and readmitted Resident 8 on 12/6/2024, with diagnoses that included type 2 diabetes mellitus (a chronic condition that affects the way the body processes blood sugar), metabolic encephalopathy (brain disease that alters brain function or structure), and dysphagia (difficulty swallowing foods or liquids). During a review of Resident 8's Minimum Data Set (MDS, a resident assessment tool), dated 11/5/2024, the MDS indicated Resident 8 was severely impaired (never/rarely made…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-05 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to follow its policy and procedure (P&P) titled, Documentation Principles, to have complete documentation for one of three sampled residents (Resident 1). This deficient practice had the potential to not provide full information regarding a diagnostic service that Resident 1 received and could result in inconsistencies in providing the necessary care and treatment to Resident 1. Findings: During a review of Resident 1's admission Record (AR), the AR indicated, the facility admitted Resident 1 on 9/12/2022, with diagnosis that included parkinsonism (brain conditions that cause slowed movements, stiffness, and tremors), pneumonia (an infection and fluid in the lungs caused by bacteria, virus, or fungi), and dysphagia (difficulty swallowing) following cerebral infarction (stroke - damage to tissues in the brain due to a loss of oxygen to the area). During a review of Resident 1's Minimum Data Set (MDS, a standardized assessment and care screening tool), dated 6/16/2024, the MDS indicated, Resident 1 was rarely/never understood…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-17 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to notify the physician of a change in condition (COC- a change in the resident's health or functioning that requires further assessment and intervention) for one of two sampled residents as indicated in the facility's policy and procedure (P&P) titled, Significant Change in Condition, by failing to: 1. Ensure LVN 1 notified Resident 1's Primary Physician (PP/Medical Doctor [MD] 2) promptly (punctually [with little or no delay]) when LVN 1 noted Resident 1 struggled (had a hard time) to drink fluids on his (Resident 1's) own and needed encouragement with drinking fluids. 2. Ensure LVN 1 and LVN 2 communicated with MD 2 to obtain a physician's order for monitoring Resident 1's intake and output. These failures resulted in a delay in providing the necessary care and treatment for Resident 1. Cross Reference F692 Findings: During a review of Resident 1's admission Record (AR), the AR indicated, the facility initially admitted Resident 1 to the facility on 4/18/2024, and readmitted Resident 1 on 5/16/2024, with diagnoses that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-16 · tag F0624 — isolated
    Prepare residents for a safe transfer or discharge from the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide a safe discharge for one of two sampled residents (Resident 1). This deficient practice resulted in Resident 1 being unsafely discharged with nowhere to stay, after being discharged 497 miles away from the facility. Findings: During a review of Resident 1's Face Sheet (FS), the FS indicated Resident 1 was re-admitted on [DATE] with diagnoses that included other abnormalities of gait and mobility (unable to walk normally due to injuries, underlying conditions, or issues with the legs and feet), unspecified psychosis not due to a substance or known physiological condition (when an individual has a psychotic episode, but does not meet any other criteria for a more specific diagnosis), and Type 2 diabetes mellitus ([DM] adult-onset diabetes which is characterized by high levels of sugar in the blood). During a review of Resident 1's Quarterly Minimum Data Set ([MDS] a standardized assessment and care planning tool), dated 1/17/24, the MDS indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-08 · tag F0925 — failed to control pests — isolated
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to implement an effective pest control program by not preventing fruit flies (very small flies which eat fruit and rotting plants) from being inside the conference room and the resident's room for one of four sampled residents (Reisdent 2). This deficient practice had the potential to create unsanitary conditions for Resident 2, staff, and visitors. Findings: During an observation on 4/8/2024 at 1:05 pm, in the presence of Resident 2, one fruit fly was flying in front of Resident 2's face. Resident 2 saw the fruit fly and tried to avoid the fruit fly by moving away from it. During another observation on 4/8/2024 at 3:49 pm, in the presence of the Business Office Manager (BOM), one fruit fly was flying in the facility's conference room. During an interview on 4/8/2024 at 2:43 pm, with the Maintenance Supervisor (MS), the MS stated the facility doors have to be kept closed to prevent pests like bugs and flies from coming into the facility. During an interview on 4/8/2024 at 4:20 pm, with the Director of Nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-15 · tag F0558 — failed to accommodate residents' needs and preferences — pattern
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide reasonable accommodation of need for two of three sampled residents (Resident 1 and Resident 38) by failing to: a. Ensure Resident 1's call light was within reach. b. Ensure Resident 38's clock was adjusted after Daylight Saving Time (DST, the practice of turning the clock ahead as warmer weather approaches and back as it becomes colder again). The DST was on 3/10/2024. These deficient practices had the potential for Resident 1 not to receive the necessary care and services that could result in fall/accident and Resident 38 not able to know the correct time. Findings: a. During a review of Resident 1's admission Record, the admission record indicated the facility admitted Resident 1 on 12/4/2023 with diagnoses that included need for assistance with personal care and unspecified dementia (long term and often gradual decrease in the ability to think and remember severe enough to affect a person's daily functioning). During a review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-15 · tag F0578 — failed to honor advance directives / code status — pattern
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow its policy and procedure titled, Advance Directive for two of three sample residents by failing to: a. Provide information regarding Advance Directive (AD, a written preferences regarding treatment options, a process of communication between individuals and their healthcare agents to understand, reflect on, discuss, and plan for future healthcare decisions for a time when individuals are not able to make their own healthcare decisions.) for Resident 38. b. Ensure the AD copy was readily retrievable in Resident 18's medical records (chart). These failure had the potential to result in facility staffs provided medical care and treatment against the Resident 38 and 18's wishes. Findings: a. During a review of Resident 38's admission Record (AR) the AR indicated Resident 38 was readmitted on [DATE], with diagnoses that included dysphagia (difficult swallowing) and ascites (a condition in which fluid collects in spaces within abdomen which can affect…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-15 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide safety and protection for Resident 24 who had injuries from unknown source for one of one sampled resident by failing to ensure: 1. Staff immediately reported Resident 24's injuries of unknown source no later than two hours to the DPH (Department of Public Health), Ombudsman, and local law enforcement. 2. Staff investigated Resident 24's injuries of unknown source in accordance with facility's policy and procedures (P&P) for resident abuse prevention in the facility. 3. Staff notified the physician and responsible party of Resident 24's injuries of unknown source. These deficient practices compromised Resident 24's safety and protection from abuse in the facility. Findings: During a review of Resident 24's admission Record (AR), the AR indicated the facility admitted Resident 24 on 12/10/23, with diagnoses that included dementia (a general term for loss of memory) and chronic kidney disease (a gradual loss of kidney function). During an observation on 3/12/24 at 8:45 a.m., Resident 24 was sitting in a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-15 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure 3 of 3 sampled residents (Resident 25 and 45) receiving oxygen therapy were provided with respiratory care in accordance with the facility's policy and procedure (P&P) titled, Oxygen Administration, and Storage of Oxygen Cylinder, by failing to: a. Ensure Resident 25's nasal cannula tubing (flexible plastic tubing used to deliver oxygen to help with breathing) did not touch the floor and a cautionary sign was posted on Resident 25's door indicating oxygen in use. b. Ensure Resident 45's nasal cannula tubing was labeled and failing to ensure Resident 45's nasal cannula did not touch the floor, and a cautionary sign was posted Resident 45's door indicating oxygen in use. This deficient practice placed Resident's 25 and 45 at risk for infections and compromised the resident's safety. Findings: a.During a review of Resident 25's admission Record (AR), the AR indicated Resident 25 was admitted to the facility on [DATE] with diagnoses…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-03-15 · tag F0727 — failed to provide required RN coverage — pattern
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to use the services of a registered nurse (RN) for at least eight consecutive hours a day, seven days a week from 3/1/24 through 3/15/24 for 12 of 15 days. This deficient practice may affect the quality of nursing care provided to the residents. Findings: During a concurrent interview and record review on 3/15/24 at 11:25 a.m. with the Director of Staff Development (DSD), the nurse staffing sign-in sheet for the month of March 2024 was reviewed. The nurse staffing sign-in sheet dated 3/1/24 through 3/15/24 indicated no RN was on duty for twelve days. The DSD stated the facility had no full time RN that worked eight hours per day, seven days a week since February 2024. The DSD stated a full time RN was important to oversee residents' assessment and care in the facility every day. During a review of the facility's policy and procedures (P&P) titled, Staffing dated 3/2020, the P&P indicated the facility goal was to provide adequate staffing to provide necessary care and services to attain or maintain the highest practicable…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-15 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure sanitizing solution used for cleaning food prepare area had the correct concentration that met industrial standard to prevent possible contamination for one of three sanitizing red buckets. The recommended concentration for cleaning solution was 200 parts per million (ppm), the sanitizing solution the facility used was 100 ppm. This failure had the potential to result in food prepare areas were not sanitized enough causing contamination and food borne illness to the residents. Findings: During a tour to the facility's kitchen on 3/12/2024 at 8:28 am with the Dietary Assistant (DA), the facility kitchen had three round red buckets with sanitizing solution and towels soaked in the solution. The DA tested each bucket's solution for quaternary (a type of chemical that is used to kill bacteria, viruses and mold) concentration with a test strip dipping in the solution and comparing color change against the color indicator on the test strip container. The color indicator had colors from light purple to dark…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-03-15 · tag F0919 — failed to provide a working call system — pattern
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that the call light was within reach for two of two sampled residents (Resident 204,). This deficient practice had the potential to result in the residents being unable to summon health care worker for assistance for care and services as needed. Findings: During a review of the admission record (AR), the AR indicated Resident 204's was readmitted to the facility on [DATE], with diagnoses that included history of abnormalities of gait and mobility, unspecified muscle wasting and atrophy (muscle shrinking), and contracture (a deformity) of left hand. A review of the Minimum Data Set [MDS- an assessment tool] dated 12/23/23, the MDS indicated Resident 204 had severe impairment of cognitive skills for daily decision making. Resident 204 required total assistance in bed mobility, transfer, dressing, and personal hygiene. During a review of Resident 204's Care Plan titled Fall Risk, dated 12/12/2023, the Care Plan indicated Resident 204…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-15 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the notice of Medicare Non-Coverage (NOMNC) and the Skilled Nursing Facility Advanced Beneficiary Notice (SNF ABN) did not have an informed decision from the resident's representative to pay for non-covered services after Resident 17 was discharged from Medicare Part A and Resident 17 continued to reside in the facility for one of two sampled residents (Resident 17). This deficient practice placed Resident 17 at risk for payment of out-of-pocket costs for non-coverage services while in the facility. Findings: During a review of Resident 17's admission Record (AR), the AR indicated the facility admitted Resident 17 on 6/4/23, with diagnoses that included dementia (a general term for loss of memory) and hypertensive heart disease (problems with the heart that can develop due to high blood pressure). During a review of Resident 17's notice of NOMNC and SNF ABN dated 8/30/23, indicated these notices were issued before the last covered day of Medicare Part A Services on 9/1/23. There was no documented evidence that Resident 17's representative was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-15 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure its alternating pressure pad (also known as APP mattress, widely used by both hospital facilities and home care users to provide complete relief from or maximum prevention and treatment of bedsores and pressure ulcers[PU, localized damage to the skin and/or underlying tissue, usually over a bony prominence, or related to a medical or other device, resulting from sustained pressure including pressure associated with shear) was in good working condition, the dial knob for weight adjustment was missing for one of one sampled residents (Resident 38). This failure had the potential to result in the reopen of Resident 38's healed/resolved pressure ulcers. Findings: During a review of Resident 38's admission Record (AR), the AR indicated Resident 38 was readmitted on [DATE], with diagnoses that included dysphagia (difficult swallowing) and ascites (a condition in which fluid collects in spaces within abdomen which can affect lungs,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-15 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to assess and monitor for the presence of sediments (visible particles in the urine that may contain red or white blood cells, casts, bacteria, fungi, parasites in the urine that could indicate an infection or dehydration [fluid deficit]) in the urine for one of one sampled resident (Resident 11) with an indwelling catheter (foley/urinary catheter - a tube inserted in the bladder to drain urine into a drainage bag), as indicated in the facility's policy and procedure (P&P), titled, Indwelling Catheter Use - Indications and the resident's care plan for foley catheter. This deficient practice had the potential to result in Resident 11 to receive no care or delayed care and treatment for a urinary tract infection (UTI, condition in which bacteria invade and grow in any part the urinary system). Findings: During a review of Resident 11's admission Record (AR), the AR indicated the facility admitted Resident 11 on 11/10/2023 with diagnoses that included neuromuscular dysfunction of the bladder (the nerves and muscles…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-15 · tag F0732 — isolated
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to post accurate nurse staffing information of actual hours worked by the licensed and unlicensed nursing staff, for one of one day (Recertification Survey Day 1) who were directly responsible for resident care per shift daily and the information was not posted in a prominent location readily accessible to residents and visitors for viewing. This deficient practice of posting inaccurate nurse staffing information could mislead the residents and visitors that may affect the quality of nursing care provided to the residents. Findings: During an observation on 3/12/23 at 10:15 a.m., the facility's staffing information was posted inside nurse's station 1 and the information was not easily accessible for viewing by the residents and visitors. The staffing information posted indicated eight actual worked hours by one Registered Nurse (RN) during the morning shift (7AM-3PM) on 3/12/24. The staffing information was not posted in nurse's station 2. During a concurrent interview and record review on 3/12/24 at 10:20 a.m.,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-15 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to act upon the pharmacist's recommendations for medication regimen review (MRR) for one of five sampled residents (Resident 6). This failure had the potential to result in undesirable or non-therapeutic effect of the medication related to medication therapy for Resident 6. Findings: During a review of Resident 6's admission Record (AR), the AR indicated Resident 6 was admitted on [DATE], with diagnoses that included bacteremia (the presence of bacteria in the blood) and hypertension (increased blood pressure). During a review of Resident 6's Minimum Data Set (MDS, a resident assessment and care screening tool) dated 2/21/2024, the MDS indicated Resident 6 had clear speech, able to understand others and made self-understood. The MDS indicated Resident 38 had intact cognition (able to think and process information). Resident 38 had no impairment for upper extremities (shoulder, elbow, wrist, hand) and impairment on one side of lower extremity (hip, knee,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-15 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure one of five sampled residents (Resident 24) on a psychotropic drug (any drug capable of affecting the mood, emotions, and behavior) was free from unnecessary medication by failing to ensure: 1. Resident 24's target behavior symptom for anti-anxiety medication (Lorazepam) 0.5 milligram (mg, unit of measurement) was adequately indicated and monitored. Resident 24 was non-communicative, and the resident could not express feelings of anxiety through verbalization or in writing. This deficient practice placed Resident 24 at risk for adverse drug reactions (a harmful and unintended response to a medicine). Findings: During a review of Resident 24's admission Record (AR), the AR indicated the facility admitted Resident 24 on 12/10/23, with diagnoses that included dementia (a general term for loss of memory) and chronic kidney disease (a gradual loss of kidney function). During an observation on 3/12/24 at 8:45 a.m., Resident 24 was sitting in the wheelchair while in Resident 24's room. Resident 24 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-15 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure for one of one sampled resident (Resident 254), the resident's intravenous catheter (IV, a thin plastic tube inserted into a vein using a needle allowing for the administration of medications, fluids and/or blood products) site was labeled with the date and time the IV was inserted. This failure had the potential to result in Resident 254 acquiring an infection that could worsen the resident's health condition. Findings: During a review of Resident 254's admission Record (AR), the AR indicated Resident 254 was admitted to the facility on [DATE] with diagnoses that included metabolic encephalopathy (an alteration in consciousness caused due to brain dysfunction), cellulitis (an inflammation of the skin and deep underlying tissues), and urinary tract infection (an infection in the kidney, ureter, or bladder). During a concurrent observation and interview on 03/12/24 at 9:28 am, Resident 254 was observed awake and lying in bed with an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-15 · tag F0573 — isolated
    Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record reviewed, the facility failed to provide the resident and or representative a copy of medical records following a written request in the acceptable time frame for one of three residents (Resident 1). This deficient practice violated Resident 1 ' s rights to allow the resident and or representative to obtain copies of his records from 6/23/2023 to 8/14/2023 (52 days). Findings: During a review of Resident 1 ' s Face Sheet, indicated Resident 1 was admitted to the facility on [DATE] and discharged from the facility on 5/7/2021. Resident 1 ' s diagnoses included hypertension (HTN, high blood pressure) and paraplegia (inability to voluntarily move the lower parts of the body). During a review of Resident 1 ' s History and Physical (H&P), dated 12/30/2020, indicated Resident 1 had the capacity to understand and make decisions. During a review of Resident 1 ' s Minimum Data Set (MDS, a standardized assessment and care planning tool), dated 4/5/2021 indicated Resident 1 ' s…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-01 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide supervision for one of three sampled residents (Resident 1) who did not have the capacity to make decisions and was at risk for elopement (leaving unnoticed by staff) by failing to ensure Resident 1 did not elope from the facility on 7/18/2023, at 10:40 am. This failure resulted in Resident 1 wandered outside of the facility, took a public transportation home, and had the potential to result in Resident 1 sustaining an injury, dehydration, and abduction (take away by force). Findings: A review of Resident 1's admission Record indicated the facility admitted the resident on 7/14/2023 with diagnoses including dementia (impaired ability to remember, think, or make decisions that interferes with doing everyday activities), hypertension (increased blood pressure) and anxiety disorder (persistent and excessive worry that interferes with daily activities). A review of the facility's Elopement Risk Assessment, dated 7/14/2023, indicated Resident 1 was at risk for elopement. A review of the physician's initial…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2026-04-10 · tag F0912 — pattern
    Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure six of 23 resident rooms (Rooms 2, 8, 10, 11, 15, and 16) met the square footage requirement of 80 square feet (sq. ft.) per resident in multiple resident rooms. This failure had the potential for these rooms to lack enough space for activities of daily living and hinder staff from providing care to these residents.Findings: During observation of the facility on 4/7/2026 at 9:11 am to 10:21 am, Rooms 2, 8, 10, 11, 15, and 16 did not meet the minimum requirement of 80 sq. ft. per resident. The residents in these rooms were able to ambulate freely and/or maneuver in their wheelchairs freely. Nursing staff had enough space to provide care to these residents with dignity and privacy. There was space for beds, side tables, dressers and other medical equipment. During an interview with the Administrator on 04/10/2026 at 10:02 am with the Administrator (ADM), ADM stated the facility submitted a room size requirement waiver for Rooms 2, 8, 10, 11, 15, and 16.During a review of the facility's room waiver…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2025-03-16 · tag F0912 — pattern
    Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure six of 23 resident rooms (Rooms 2, 8, 10, 11, 15 and 16) met the square footage requirement of 80 square feet (sq. ft.) per resident in multiple resident rooms. This deficient practice has the potential to cause the residents in these rooms not to have enough room for activities of daily living and hinder staff from providing care to the residents. Findings: During observation of the facility on 3/16/2025 from 9:46 am to 10:52 am, Rooms 2, 8, 10, 11, 15 and 16 did not meet the minimum requirement of 80 sq. ft. per resident. The residents in these rooms were able to ambulate freely and/or maneuver in their wheelchairs freely. Nursing staff had enough space to provide care to these residents with dignity and privacy. There was space for beds, side tables, dressers and other medical equipment. During an interview with the Administrator on 3/16/2025 at 11:29 am regarding the six resident rooms that did not meet the minimum requirement of 80 sq. ft. per resident, the ADM stated the facility submitted a room…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Waiver has been granted
  • No harm found · Bcited before2024-03-15 · tag F0912 — pattern
    Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide a minimum of 80 square feet (sq. ft., unit of measurement) per resident area for six of twenty-three resident rooms (Rooms 2, 8, 10, 11, 15 and 16). This deficient practice had the potential to impact the ability to provide safe nursing care and to provide privacy to the residents residing in the Rooms 2, 8, 10, 11, 15 and 16. Findings: During an interview with the facility Administrator (ADM) on 3/14/2023 at 11:03 am, the ADM stated the facility would like to request a room waiver (a document recording the waiving of a right or claim) for this year. During review of the facility's room waiver request letter dated 3/13/2023. The letter indicated there was ample room to accommodate wheelchairs (a chair fitted with wheels for use as a means of transport by a person who is unable to walk as a result of illness, injury, or disability), and other medical equipment as well as space for mobility and movement of ambulatory residents. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Waiver has been granted

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record. 1 Medicare payment denial on record.

  • Medicare payment denial — starting 2024-07-17 for 1 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to THE MANDELBAUM FAMILY — 18 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 53.2-1.2 vs chain
Health inspection 2 of 52.7-0.7 vs chain
Staffing 3 of 53.9-0.9 vs chain
Quality measures 4 of 54.5-0.5 vs chain
The other 17 homes this chain runs (chain average 3.2★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
SIMCHA AND JANET MANDELBAUM FAMILY TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST20%since 01/01/2022
THE BENTZION MANDELBAUM 2021 IRREVOCABLE GIFT TRUST NO. 2Organization5% OR GREATER INDIRECT OWNERSHIP INTEREST50%since 01/01/2023
THE JANET MANDELBAUM 2021 IRREVOCABLE GIFT TRUST NO 2Organization5% OR GREATER INDIRECT OWNERSHIP INTEREST16%since 12/01/2021
THE SIMCHA MANDELBAUM 2021 IRREVOCABLE GIFT TRUST NO. 2Organization5% OR GREATER INDIRECT OWNERSHIP INTEREST14%since 01/01/2023
MANDELBAUM, JANETIndividualCORPORATE OFFICERsince 01/02/2019
CASTRO-GARCIA, MARIAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 11/06/2019
KATIRAIE, MICHAELIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/01/2023
MANDELBAUM, SIMCHAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/01/2026
SCHACHTEN, JEFFIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/03/2025
WILLIAMS, CLINTONIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/04/2010
MANDELBAUM, BRENDAIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 05/29/2025
5044 BUFFINGTON ROAD LLCOrganizationADP OF THE SNFsince 01/01/2023
SKILLSERVE INCOrganizationADP OF THE SNFsince 12/20/2007
CHIONG, MARKIndividualADP OF THE SNFsince 04/07/2022
NLEMCHY-OKOLO, CALLISTAIndividualADP OF THE SNFsince 10/09/2023
OLMOS, SERGIOIndividualADP OF THE SNFsince 12/16/2020
PHAM, JULIEIndividualADP OF THE SNFsince 03/16/2000
RANDHAWA, HARINDERIndividualADP OF THE SNFsince 10/23/2023
VILLASENOR, BLANCAIndividualADP OF THE SNFsince 08/19/2024

CMS files one row per role, so the 24 rows in the source record cover these 19 parties — each is shown once here with every role it holds. Nothing is omitted.

6 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$9.2M
Net patient revenuemost recent cost report
+9.2%
Operating marginrevenue minus expenses
$745K
Related-party expense9% of expenses
Who pays — share of resident-days
Medicaid 49%Medicare 46%Other / private 4%

This home reported $745K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$474per resident / day
operating cost
$14,423per month
≈ monthly operating cost
$523per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.

Typical monthly cost in California
$12,167/mo
Nursing home (semi-private)
$15,178/mo
Nursing home (private)
$7,000/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 555903. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-04-10, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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