Sunland Post Acute
8647 Fenwick Street., Sunland, CA 91040 · For profit - Limited Liability company · 121 certified beds · (818) 352-1421 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a high payroll-based staffing rating (4/5)
- CMS has flagged it for abuse
- it has an abuse, neglect, or exploitation citation (F0600), cited May 2026
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 5 actual-harm citations
- a high number of inspection citations overall (111) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $240,281 in federal fines (most recent 2025-05-05)
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 4.9% | 10.2% | 15.4% | better |
| Long-stay residents who lose too much weight | 4.9% | 4.0% | 5.4% | typical |
| Long-stay residents with a catheter left in their bladder | 0.8% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 1.2% | 1.2% | 2.0% | better |
| Long-stay residents with depressive symptoms | 0.0% | 7.3% | 6.5% | check this* — see note marked star below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.4% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 0.2% | 1.6% | 3.3% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents whose ability to walk worsened | 3.2% | 9.8% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 19.0% | 13.7% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 98.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 4.4% | 4.3% | 4.7% | typical |
| Long-stay residents with worsening bladder/bowel control | 11.5% | 10.2% | 21.2% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 10.1% | 12.0% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 1.5% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 100.0% | 93.2% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 30.6% | 23.0% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 14.1% | 11.2% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 2.86 | 2.25 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.18 | 1.57 | 1.80 | better |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
42.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 31 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 55.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 20 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.26 therapist hours per resident per day in 2026Q1 — more than 38% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 19% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 42.6%CMS range 27.6–60.2 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 12.1%CMS range 8.1–16.6 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 55.0% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 60.0% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 45.0% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 4.7% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.5%CMS range 3.5–10.8 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.28 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 121 beds and averages 108.0 residents a day — about 89% occupied, or roughly 13 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.53 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.41 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.86 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 4.15 hrs/resident/day on weekends vs 4.69 on weekdays — 11% thinner on weekends. RN hours go from 0.47 to 0.24 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 44% is about the same as the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are unchanged from the previous inspection. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
111 citations, most serious first. The 15 most serious are shown; the remaining 96 are one tap away and print in full.
- Actual harm · Gcited before2025-05-05 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect the resident ' s right to be free from physical abuse (deliberately aggressive or violent behavior with the intention to cause harm) for one of six sampled residents (Resident 1) when on 4/19/2025, Resident 2 hit Resident 1 ' s face several times with a fist (a person ' s hand when the fingers are bent in toward the palm and held there tightly). This deficient practice resulted in Resident 1 being subjected to physical abuse by Resident 2 while under the care of the facility. Resident 1 sustained hematoma (a type of discoloration [change in skin color] caused by bleeding under the skin) on the left dorsal (on the back) hand, left eye and left nostril, and skin lacerations (or skin cut, a deep cut or tear in the skin) on the nasal septum (the thin wall that separates the right and left sides of the nose), left eye, left lower lip, and left lower chin requiring transfer to General Acute Care Hospital 1 (GACH 1) for further evaluation and suturing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-10-11 · tag F0694 — isolatedProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review, facility staff (Registered Nurse 3 [RN 3]) failed to monitor and provide peripheral (away from the center of the body) intravenous (IV- into a vein) line care to one of one sampled resident (Resident 65) on 10/6/2024, when Resident 65 complained of pain to the IV site on the left forearm. This deficient practice resulted in RN 3 continuing to use Resident 65's IV site on the left forearm on 10/6/2024 to administer IV medication further causing Resident 65 to experience untreated pain to the IV site. Findings: During a review of Resident 65's admission Record, the admission Record indicated the facility admitted Resident 65 on 9/4/2024 with diagnoses that included chronic obstructive pulmonary disease (COPD - a progressive group of lung diseases that make it hard to breathe), atrial fibrillation (an irregular, often rapid heart rate that commonly causes poor blood flow), transient ischemic attack (TIA - a temporary disruption in the blood supply to part of the brain) and cerebral infarction (a serious condition when blood flow to the brain is…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-03-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 1), who has severe impaired cognition (ability to think and make decisions), with a wander-guard (a device designed to activate alarms when a resident gets closer to entries and exit points) in place as ordered by the physician was kept free from accidents and hazards by failing to monitor and provide supervision to Resident 1. This deficient practice resulted in Resident 1 leaving the facility on 2/8/2024 at 2:35 a.m. unnoticed, sustained abrasions (skin scrapes) on the left side above of the eyebrow, left side of the forehead, right side above of the eyebrow, right knee and left posterior (back) forearm, and required transfer to General Acute Care Hospital 1 (GACH 1) where Resident 1 was diagnosed with hypothermia (happens with prolonged exposure to cold weather and a person's body temperature drops dangerously low) and urinary tract infection (UTI - a condition in which bacteria invade and grow in any…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2023-12-28 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect the resident ' s right to be free from physical abuse (deliberately aggressive or violent behavior with the intention to cause harm) by Resident 2 for one of five sampled residents (Resident 1); when on 12/21/2023 Resident 2 pulled Resident 1 out of bed causing Resident 1 to fall to the floor. This deficient practice resulted in Resident 1 being subjected to physical abuse by Resident 2 while under the care of the facility. Resident 2 pulled Resident 1 out of his bed causing Resident 1 to fall onto the floor, to cry, scream, and shake. Based on the reasonable person concept (hypothetical [suggested], average person's reaction to the actual circumstances) due to Resident 1 ' s severely impaired cognition (ability to think and make decisions), an individual subjected to physical abuse has lifetime physical pain and psychological (mental or emotional) effects including feelings of embarrassment and humiliation. Findings: A review of Resident 1's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2023-10-20 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one of three sampled residents (Resident 106) maintained acceptable parameters of nutritional status (desirable body weight) and did not experience unplanned severe weight loss (a body weight loss of greater than five [5] percent [%-unit of measure] of weight in one months' time) by: 1. Failing to ensure Resident 106 received their gastrostomy tube (G-tube - a flexible tube surgically inserted through the abdomen into the stomach for feeding, fluid, and medication administration) feedings at the rate of 70 milliliters (ml-unit of measure) per hour (hr- unit of time) as ordered by the physician, the g-tube feeding rate was observed set at 60 ml per hour on 10/17/2023. The physician had ordered to increase Resident 106's G-tube feeding rate on 10/14/2023 from 60 ml per hr to 70 ml per hr to meet the recommended daily nutritional intake and prevent severe weight loss. 2. Failing to ensure Resident 106 received the total volume of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-06 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of four sampled residents (Residents 4) was provided with information regarding the resident's Medi-Cal (the state's Medicaid program) share of cost (the amount of money a beneficiary must pay on medical expenses each month before Medi-Cal begins covering eligible services) in a timely manner.This deficient practice had the potential to result in negatively affect the resident's ability to make informed financial decisions.Findings:During a review of Resident 4's admission Record, the admission Record indicated that the facility initially admitted Resident 4 to the facility on 9/3/2022 and readmitted on [DATE] with diagnoses including idiopathic (unknown cause) progressive neuropathy (disease or dysfunction of one or more nerves, typically causing numbness or weakness in the hands and feet) lumbar region (lower back), heart failure, unspecified (a condition in which the heart muscle cannot pump enough blood to meet body's needs for blood and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-06 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect the resident's right to be free from verbal abuse (at type of abuse that uses language) for two of four sampled residents (Resident 1 and Resident 2), when on 5/4/2026, in the dining room, Resident 1 stated offensive language toward Resident 2 and Resident 2 responded by stating offensive language back to Resident 1.This deficient practice resulted in Resident 1 and Resident 2 being subjected to verbal abuse while under the care of the facility. Residents who are subjected to verbal abuse are at increased risk for low self-esteem (when someone lacks confidence in themselves and their abilities), anxiety (a feeling of fear, dread, and uneasiness), depression (mood disorder that causes a persistent feeling of sadness and loss of interest in activities for long periods of time) and social isolation (.when someone has few or no social connections or support, and lacks relationships with others).Findings:a. During a review of Resident 1's admission…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-22 · tag F0637 — isolatedAssess the resident when there is a significant change in condition
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility staff failed to ensure that a Significant Change in Status Minimum Data Set (MDS- a resident assessment tool) assessment was completed for one of five residents (Resident 5) when the resident had a significant decline in two areas (skin condition and functional status) from baseline, as compared to the most recent comprehensive assessment, and did not return to baseline within two weeks.This deficient practice had the potential to negatively impact the provision of necessary care and services.During a review of Resident 5's admission Record, the admission Record indicated the facility originally admitted Resident 5 on 1/20/2026 and was readmitted on [DATE] with diagnoses that included intervertebral disc degeneration (a condition that occurs when your spinal disks wear down) of the thoracic region (the chest area, located between the neck and the abdomen), Stage 3 (full thickness loss of skin, dead and black tissue may be visible) pressure ulcer/pressure…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-22 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure accurate documentation in the residents' clinical records for two of five sampled residents (Resident 4 and Resident 5), in accordance with accepted medical and professional standards and consistent with the care provided. This deficient practice had the potential to negatively affect the plan of care and the delivery of necessary care and services for these residents. a. During a review of Resident 4's admission Record, the admission Record indicated the facility originally admitted Resident 4 on 3/23/2026 and was readmitted on [DATE] with diagnoses that included radiculopathy (a condition caused by compression or irritation of a nerve root in the lower spine) of the lumbar region (lower back), chronic obstructive pulmonary disease (COPD- a chronic lung disease causing difficulty in breathing), and intervertebral disc degeneration (a condition that occurs when your spinal disks wear down) of the lumbar region without mention of lumbar back pain…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-01 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 1) received their mail unopened, in accordance with the facility's policy on Resident Rights.This deficient practice resulted in the violation of Resident 1's right to receive mail unopened.Findings:During a review of Resident 1's admission Record, the admission Record indicated the facility initially admitted Resident 1 on 9/3/2023 and readmitted Resident 1 on 2/4/2024 with diagnoses including idiopathic progressive neuropathy (a condition involving long-term, worsening damage to the nerves outside the brain and spinal cord [a long, thin bundle of nervous tissue and support cells that extends from the brainstem down through the center of the back] where the underlying cause cannot be determined by doctors), heart failure (a condition where the heart muscle becomes too weak or stiff to pump blood efficiently), and leukemia (a cancer of the body's blood-forming tissues).During a review of Resident 1's Minimum Data Set (MDS- a standardized assessment and care screening tool)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-01 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to implement the facility's discharge planning process policy by failing to document the resident's discharge needs and discharge plan for one of three sampled residents (Resident 2).This deficient practice had the potential to delay Resident 2's discharge to the community and placed the resident at risk for not receiving the necessary care and services related to the resident's discharge goals and needs.Findings:During a review of Resident 2's admission Record, the admission Record indicated the facility admitted Resident 2 on 4/29/2025 with diagnoses that included nontraumatic intracerebral hemorrhage (a medical emergency where bleeding occurs directly into the brain tissue without any external injury to the head) and hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body) and hemiparesis (a neurological condition characterized by weakness or reduced motor function on one side of the body) following cerebral infarction (process that results in an area of necrotic tissue in the brain) affecting…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-01 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to develop a comprehensive person-centered care plan (a written course of action that helps a resident achieve outcomes that improve their quality of life) addressing a resident's discharge plan for one of three sampled residents (Resident 2).This deficient practice placed Resident 2 at risk for not receiving the necessary care and services related to the resident's discharge goals and needs.Findings:During a review of Resident 2's admission Record, the admission Record indicated the facility admitted Resident 2 on 4/29/2025 with diagnoses that included nontraumatic intracerebral hemorrhage (a medical emergency where bleeding occurs directly into the brain tissue without any external injury to the head) and hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body) and hemiparesis (a neurological condition characterized by weakness or reduced motor function on one side of the body) following cerebral infarction (process that results in an area of necrotic tissue in the brain) affecting left dominant…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-15 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide resident-centered care and services, for one of three sampled residents (Resident 1) by failing to ensure that a required 72-hour neurological assessment (neuro check - an evaluation of neurological [relating to the nerves or the nervous system, which includes the brain, spinal cord, and peripheral nerves that control body functions, movement, and sensation] status) was accurately completed following Resident 1's unwitnessed fall on 12/28/2025. This deficient practice had the potential to cause confusion in the care and services provided to Resident 1 and placed the resident at risk of not receiving appropriate care due to inaccurate or incomplete medical information.During a review of Resident 1's admission Record, the admission Record indicated the facility admitted Resident 1 on 3/28/2020 with diagnoses that included atrial fibrillation (an irregular and often very rapid heart rhythm), muscle weakness, and non-displaced fracture of medial…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-15 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure that pain medication was administered in accordance with the physician's orders based on the documented pain scale for one of three sampled residents (Resident 1). This deficient practice had the potential to result in inadequate pain management for Resident 1.During a review of Resident 1's admission Record, the admission Record indicated the facility admitted Resident 1 on 3/28/2020 with diagnoses that included atrial fibrillation (an irregular and often very rapid heart rhythm), muscle weakness, and non-displaced fracture of medial malleolus of right tibia (a crack in the bony bump on the inner side of the right ankle, where the broken pieces remain properly aligned). During a review of Resident 1's Minimum Data Set (MDS- a resident assessment tool) dated 12/11/2025, the MDS indicated Resident 1's cognition (a mental process of acquiring knowledge and understanding through thought, experience and the senses) was severely impaired. The MDS indicated Resident 1 required partial/moderate assistance from staff with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-12-04 · tag F0755 — failed to provide safe pharmacy services — widespreadProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to: Reconcile (the process of comparing transactions and activity to supporting documentation) and account for five (5) medication emergency kits (eKITs) containing Controlled Medications ([CM] - medications which have a potential for abuse and may also lead to physical or psychological dependence, also known as Controlled Drugs or Controlled Substances {CS}) for November and December 2025, in three (3) of three (3) inspected Medication Rooms (Medication Room Station 1, Station 2 and Station 3/4) and one (1) of two (2) inspected medication carts (Medication Cart Station 4.) 2. Account for two (2) doses of lacosamide (a CM used for seizure [bursts of uncontrolled electrical activity between brain cells that causes temporary abnormalities in muscle movements, behaviors, sensations, or states of awareness]) for Resident 54 in two (2) of two (2) inspected medication carts (Medication Cart Station 2 and 4.) As a result, control and accountability of medications…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 96 citations
- Potential for harm · Fcited before2025-12-04 · tag F0761 — failed to label and store drugs safely — widespreadEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to: Record the medication refrigerator temperatures containing vaccines twice a day from [DATE] to [DATE], in one (1) of three (3) inspected medication rooms (Medication Room Station 2.) 2. Remove and discard from use four (4) expired budesonide (a medication used to treat and prevent shortness of breath wheezing [breathing with a whistling sound in the chest] and Chronic Obstructive Pulmonary Disease [COPD]- a disease that blocks air flow and makes breathing difficult]) inhalation solutions inside an open foil pouch (package made of foil protecting the inhalation solution from light and degradation) for Resident 54, in accordance with the manufacturer's requirements and facility policy and procedures, in one (1) of two (2) inspected medication carts (Medication Cart Station 2.) These deficient practices increased the potential for Resident 54 to receive suboptimal care resulting in adverse consequences such as exacerbation of COPD leading to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-12-04 · tag F0583 — failed to protect personal privacy — patternKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to maintain residents' privacy of confidential information when Licensed Vocational Nurse 3 (LVN 3) stepped away and left the computer on the medication cart in Station 3 unlocked and unattended. This deficient practice had the potential to violate the right to privacy of all residents in the facility. Findings: During a concurrent observation and interview on 12/03/2025 at 11:37 a.m., with Registered Nurse 5 (RN 5) observed Station 3 Medication Cart with the computer screen open that provided access to resident's electronic health records (EHR- a digital version of a patient's paper chart). RN 5 stated, when a licensed nurse leaves the medication cart, they are to lock the computer so no one will have access to residents' records. RN 5 stated this is important to ensure residents' records are kept private. During a concurrent observation and interview on 12/03/2025 at 11:42 a.m., with Licensed Vocational Nurse 3 (LVN 3) observed the Station 3 medication cart computer screen open. LVN 3 stated she stepped away…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-12-04 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide a safe, clean, comfortable, and homelike environment for three of five sampled residents (Residents 61, 17, and 76) when: 1. Resident 61's tray table was not kept clean and free of clutter during mealtime. This deficient practice had the potential to negatively impact Resident 61's quality of life, and placing Resident 61 at risk for not properly eating during mealtimes. 2. An alarm located near Resident 17 and Resident 76s' rooms activated each time a staff member exited and entered through the smoking patio gate. This deficient practice denied Residents 17 and 76 the right to a comfortable, homelike environment and had the potential to negatively impact their quality of life. Findings: 1. During a review of Resident 61's admission Record admission Record indicated the facility originally admitted Resident 61 on 1/20/2022 and readmitted the resident on 3/4/2024 with diagnoses including paroxysmal atrial fibrillation (an irregular…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-12-04 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and implement a comprehensive care plan (a document that outlines a resident's healthcare needs, goals, and the interventions planned to achieve those goals) that meets the care/services based on the resident's individual assessed needs for three of 23 sampled residents (Resident 76, 81 and 85) by failing to: 1.Ensure safety and supervision during smoking were addressed in Resident 76's and 85's care plans. This deficient practice had the potential to place the residents at risk for smoking-related injuries. 2. Ensure Resident 81's prescribed Klonopin (an antianxiety medication) black box warning (the strongest safety alert for prescription drugs) was addressed in Resident 81's care plan. This deficient practice had the potential to place Resident 81 at risk for experiencing adverse effects (harmful, undesired reactions) from Klonopin. Findings: 1.a. During a review of Resident 76's admission Record, the admission Record indicated the facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-12-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide an environment that is free from accident hazards to four of eight sampled residents (Resident 12, 61, 76 and 85) by failing to: 1. Ensure Resident 12's fall risk assessment was accurate to reflect Resident 12's risk of falling. 2. Ensure disinfectant wipes container was not left open, unattended and within reach at the top of Resident 61's tray table. 3. Ensure Resident 76 and 85 did not possess a lighter and cigarette as indicated in the facility policy titled, Smoking Policy. 4. Ensure Resident 76 and 85's The Safe Smoking Evaluation specify whether both residents were independent smokers or supervised smokers, as indicated in the facility policy titled, Smoking Policy.These deficient practices had the potential to increase Resident 12's risk of falling, potential to result in accidental poisoning if disinfectant wipes were ingested by Resident 61 and potential to result in an accidental fire in the facility that can lead to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-12-04 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that its medication error rate was less than five (5) percent (%). Three (3) medication errors out of 25 total opportunities contributed to an overall medication error rate of 12% affecting three (3) of five (5) residents observed for medication administration (Resident 37, 70, and 101.) The medication errors were as follows: Resident 37 received aspirin (a medication used for cerebrovascular accidents ([CVA] - an interruption in the flow of blood to cells in the brain] by thinning the blood,) prophylaxis ([PPX] - action taken to prevent disease,) at a different time than ordered by Resident 37's physician. 2. Resident 70 received a form of multivitamin (a medication used as dietary supplement to provide vitamins, minerals, and other nutritional elements as tolerated) that was different than the one ordered by Resident 70's physician. 3. Resident 101 received carvedilol (a medication used to for hypertension [HTN - a condition in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-04 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure the prescribing provider obtained informed consent from a resident's responsible party for the use of a physical restraint (any manual method, physical or mechanical device, material or equipment that is attached or adjacent to the patient's body that he or she cannot easily remove that restricts freedom of movement or normal access to one's body i.e. [wander guard], a bracelet that a resident wears that alarms when he attempts to exit the facility) for one of one of one resident investigated for the use of restraints. This deficient practice had the potential for the responsible party to not be informed regarding decisions that may affect Resident 47's health conditions. Findings: During a review of Resident 47's admission Record, the admission Record indicated the resident was admitted to the facility on [DATE] with diagnoses including hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body) following stroke (loss…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-04 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to implement the facility's policy and procedure titled Advance Directives, for two of three residents (Resident 3 and Resident 2) reviewed under the Advance Directive Care area by failing to:1.Maintain a copy of Resident 3's Advance Directive in the resident's medical record. 2. Ensure that Resident 1 was provided written information concerning the resident's right to prepare an Advance Directive. These deficient practices had the potential for the facility to not honor the resident's medical decisions regarding end-of-life treatment and had the potential to cause conflict with Resident 3 and 2's wishes regarding their medical care. Findings: 1. During a review of Resident 3's admission Record, the admission Record indicated the facility admitted the resident on 9/18/2023 with diagnoses including Alzheimer's disease (a progressive brain disorder causing nerve cell damage, leading to memory loss, thinking difficulties, and behavioral changes) and hypertension (high blood pressure). During a review of Resident 3's Minimum Data…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-04 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to inform a resident's responsible party (one who makes medical decisions for a resident who is unable to make their own decisions), that the resident was place on one-to-one monitoring (when one staff stays with a resident at all times to ensure the safety of the resident), for one (Resident 47) of seven residents reviewed under the care area of accidents. This deficient practice had the potential to violate Resident 47's representative's right to be informed of the treatment and services provided to Resident 47.Findings: During a review of Resident 47's admission Record, the admission Record indicated the resident was admitted to the facility on [DATE] with diagnoses including hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body) following stroke (loss of blood flow to a part of the brain) affecting the left side, and aphasia (a disorder that makes it difficult to speak). During a review of Resident 47' s…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-04 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide in writing the completed Skilled Nursing Facility Advance Beneficiary Notice (SNF ABN, a notification to the resident or responsible party [RP] of the potential liability charges for services not covered when the resident was discharged from Medicare Part A services [Medicare that helps pay inpatient care in a hospital, critical access hospital or a skilled nursing facility] with benefit days remaining) for one (Resident 43) of three sampled residents reviewed during the Beneficiary Notification task. This deficient practice had the potential to result in Resident 43 or their representative not being able to exercise their rights to be informed in advance of financial responsibilities, request an expedited review upon appeal, or determine in advance the course of their care. Findings: During a review of Resident 43's admission Record, the admission Record indicated the facility admitted the resident to the facility on 6/19/2025 with diagnoses…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-04 · tag F0604 — failed to not use physical restraints improperly — isolatedEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to follow its policy and procedure (P&P) on physical restraint to ensure residents were free from any physical restraints (any manual method, physical or mechanical device, material or equipment that is attached or adjacent to the patient's body that he or she cannot easily remove that restricts freedom of movement or normal access to one's body) by failing to ensure there was documentation supporting the use of the wander guard (a bracelet that a resident wears that alarms when he attempts to exit the facility) for one of one of one resident investigated for the use of restraints. This deficient practice had the potential to result in psychological harm for Resident 47. Findings: During a review of Resident 47's admission Record, the admission Record indicated the facility admitted the resident to the facility on 5/14/2025 with diagnoses including hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body) following stroke (loss…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-04 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to Involve the resident`s representative or responsible party (RP) during the Interdisciplinary (IDT- a collaborative approach where healthcare professionals from various disciplines work together to provide comprehensive patient care) Care Plan (a structured document that outlines a patient's healthcare needs, goals, and the nursing interventions required to achieve those goals) meeting (quarterly and annually) for one of seven residents (Resident 47) reviewed under the accidents care area. This deficient practice had the potential to result in Resident 47 receiving inadequate care and supervision at the facility. Findings: During a review of Resident 47's admission Record, the admission Record indicated the facility admitted the resident to the facility on 5/14/2025 with diagnoses including hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body) following stroke (loss of blood flow to a part of the brain) affecting the left…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-04 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure residents receive care in accordance with professional standards of practice by failing to rotate insulin injection sites to one of two residents (Resident 6) reviewed under the insulin care area.The deficient practice had the potential for adverse effect (unwanted, unintended result) of same site subcutaneous administration of insulin such as lipodystrophy (abnormal distribution of fat) and cutaneous amyloidosis (a rare disease that occurs when a protein called amyloid builds up in organs) to Resident 6. Findings: During a review of Resident 6's admission Record, the admission Record indicated the facility originally admitted Resident 6 on 5/13/2025 and readmitted the resident on 7/13/2025 with diagnoses including type 2 diabetes mellitus (a disorder characterized by difficulty in blood sugar control and poor wound healing), muscle weakness and chronic obstructive pulmonary disease (COPD-a progressive lung condition causing difficulty in breathing). During a review of Resident 6's Minimum Data Set (MDS, a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-04 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide appropriate care and services to maintain acceptable parameters of nutritional status for one of four sampled residents (Resident 9) reviewed under the nutrition care area by failing to notify the kitchen staff of the new physician's order for a large portion breakfast for Resident 9.This deficient practice had the potential to place Resident 9 at risk for weight loss. Findings: During a review of Resident 9's admission Record (face sheet), the admission Record indicated that the facility originally admitted the resident on 2/23/2022 and readmitted the resident on 4/30/2025, with diagnoses including dysphagia (swallowing difficulties), unspecified psychosis ( a collection of symptoms that affect the mind, where there has been some loss of contact with reality) and major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest). During a review of Resident 9's Minimum Data Set (MDS - a resident assessment tool) dated 10/31/2025, the MDS indicated that the resident`s…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-04 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to provide necessary respiratory care consistent with professional standards of practice for one of one resident (Resident 91) reviewed under respiratory care area by failing to ensure Resident 91 received oxygen as ordered by the physician. This deficient practice had the potential to cause Resident 91 shortness of breath that could lead to hypoxemia (a low level of oxygen in the blood. Findings: During a review of Resident 91's admission Record (AR), the admission Record indicated the facility admitted Resident 91 to the facility on 9/20/2023 and readmitted the resident on 3/8/2025 with diagnoses including respiratory failure (condition in which your blood does not get enough oxygen or has too much carbon dioxide), diabetes mellitus (DM-a chronic condition that affects the way the body processes blood sugar [glucose]) and obesity(a disorder involving excessive body fat that increases the risk of health problems). During review of Resident 91's Minimum Data Set (MDS - a comprehensive standardized assessment and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-04 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to:1. Ensure the concentration of the quaternary ammonium sanitizing solution (common, effective chemical used in disinfectants for hard surfaces, killing germs like bacteria or viruses) used to clean kitchen surfaces was maintained at 200 parts per million (ppm- a unit used to express the concentration of a substance in a solution or mixture) to ensure effectiveness of the solution. This failure had the potential to result in harmful bacterial growth and cross contamination (transfer of harmful bacteria from one place to another) in food preparation surfaces that could lead to foodborne illnesses (a disease caused by consuming food or drinks that are contaminated by germs or chemicals) for 102 of 108 medically compromised residents who receive food and ice from the kitchen. 2. Ensure food items brought from home were refrigerated or discarded and not left at the bedside for more than 24 hours for one of one sampled resident (Resident 37).This deficient practice had the potential to result in food contamination…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-04 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure the pneumococcal vaccine (prevents infection from pneumonia [infection that infects one of both lungs]) was offered to one of seven sampled residents (Resident 58) per the facility's policy. This deficient practice placed Resident 58 at a higher risk of acquiring and transmitting pneumonia to other residents in the facility. Findings: During a review of Resident 58's admission Record, the admission Record indicated the facility originally admitted the resident on 2/11/2019 and re-admitted the resident on 12/3/2025 with diagnoses including acute respiratory failure with hypoxia (a condition where your lungs suddenly cannot get enough oxygen into your blood), sepsis (a life-threatening condition that arises when the body's response to an infection causes injury to its own tissues and organs) and diabetes mellitus (DM- a chronic condition that affects the way the body processes blood sugar [glucose]). During review of Resident 58's Minimum Data Set (MDS - a resident assessment tool) dated 11/28/2025, the MDS indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-04 · tag F0887 — isolatedEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure a Coronavirus Disease (COVID-19, a severe respiratory illness caused by virus and transmitted from person to person) vaccination was administered after a resident's representative gave consent (agreement to accept treatment and/or procedures after receiving education regarding the risks, benefits, and alternatives offered) to be vaccinated for one of seven sampled residents (Resident 14).This deficient practice placed Resident 14 at a higher risk of acquiring (to get) and transmitting (pass on) the COVID-19 virus to other residents in the facility. Findings: During a review of Resident 14's admission Record, the admission Record indicated the facility admitted the resident on 6/25/2025 with diagnoses including hemiplegia (paralysis on one side of the body), hemiparesis (weakness on one side of the body), and cerebral infarction (lack of blood flow resulting in severe damage to some of the brain tissue). During review of Resident 14's Minimum Data Set (MDS - a resident assessment tool) dated 10/1/2025, the MDS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-11 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure the interdisciplinary team (IDT- a group of health care professionals with various areas of expertise who work together toward the goals of the residents' care plan) was involved in determining and assessing whether the self-administration of medications was clinically appropriate for one of five sampled residents (Resident 4) who was not assessed for self-administration of the medications stored at the resident's bedside.This deficient practice had the potential to result in Resident 4 unsafely administering medications and unsafely accessing medications stored at bedside.Findings:During a review of Resident 4' admission Record, the admission Record indicated the facility admitted the resident on 7/29/2025 with diagnoses that included type two (2) diabetes (DM- a disorder characterized by difficulty in blood sugar control and poor wound healing), lumbar spine disc degeneration (when the cushioning in your spine begins to wear away), hypertension (high blood pressure [the force of the blood pushing on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-11 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to develop and implement a comprehensive person-centered care plan (a document that summarizes a resident's needs, goals, and care/treatment) for one of five sampled residents (Resident 5) addressing Resident 5's behavior of spitting.This deficient practice had the potential to result in failure to deliver the necessary care and services. Findings:During a review of Resident 5's admission Record, the admission Record indicated the facility admitted the resident on 3/28/2020 with diagnoses that included diabetes mellitus (DM- a disorder characterized by difficulty in blood sugar control and poor wound healing), hyperlipidemia (a condition characterized by high levels of fats in the blood), dementia (a progress state of decline in mental status), and dysphagia (difficulty swallowing).During a review of Resident 5's History and Physical (H&P) dated 3/4/2025, the H&P indicated Resident 5 does not have the capacity to understand and make decisions.During a review of Resident 5's Minimum Data Set (MDS- a resident assessment tool)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-11 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure the Medication Administration Record (MAR- a daily documentation record used by a licensed nurse to document medications and treatments given to a resident) and Individual Count Sheet Record (accountability record of medications that are considered to have a strong potential for abuse) coincided per facility policy for one of three sampled residents (Resident 6).This deficient practice had the potential for medication errors and drug diversion (illegal distribution or abuse of prescription drug). Findings:During a review of Resident 6's admission Record, the admission Record indicated the facility readmitted Resident 6 on 7/31/2025 with diagnoses that included metabolic encephalopathy (underlying systemic conditions or substances that disrupt the brain's chemical balance, leading to brain dysfunction), type two (2) diabetes mellitus (DM- a disorder characterized by difficulty in blood sugar control and poor wound healing) with hyperglycemia (a condition in which the blood glucose (sugar) levels are abnormally high),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-11 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility staff failed to ensure drugs and biologicals were stored in accordance with currently accepted professional principles for one of three sampled residents (Resident 6) by failing to ensure a discontinued bottle of lorazepam (medication used to treat anxiety [intense, excessive, and persistent worry and fear about everyday situations]) was kept safe, secured, and accounted for.This deficient practice resulted in Resident 6's bottle of lorazepam to go unaccounted and had the potential to result in undetected diversion (illegal distribution or abuse of prescription drugs or their use for unintended purposes).Findings:During a review of Resident 6's admission Record, the admission Record indicated the facility readmitted Resident 6 on 7/31/2025 with diagnoses that included metabolic encephalopathy (underlying systemic conditions or substances that disrupt the brain's chemical balance, leading to brain dysfunction), type two (2) diabetes mellitus (DM- a disorder characterized by difficulty in blood sugar control and poor…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-11 · tag F0806 — failed to honor food preferences — isolatedEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide one of three sampled residents (Resident 7) with meals that accommodated their food preferences and failed to implement their food preference policy by failing to update food preferences during the quarterly review.This deficient practice resulted in Resident 7's food preferences not being honored and had the potential to result in decreased meal intake which could lead to weight loss and malnutrition (lack of sufficient nutrients in the body).Findings:During a review of Resident 7's admission Record, the admission Record indicated the facility admitted Resident 7 on 1/21/2025 with diagnoses that included end stage renal disease (chronic irreversible kidney [organs that remove waste products from the blood and produce urine] failure), type two (2) diabetes mellitus (DM- a disorder characterized by difficulty in blood sugar control and poor wound healing) with hyperglycemia (a condition in which the blood glucose (sugar) levels are abnormally high), mild protein-calorie malnutrition (lack of sufficient…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-11 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to follow proper food handling practices by failing to ensure clear storage cups of gelatin were dated and labeled according to the facility's policy.This deficient practice had the potential to place 109 out of 116 residents who receive food from the facility's kitchen at risk for foodborne illnesses (refers to illness caused by the ingestion of contaminated food or beverages).Findings:During an observation of the facility's kitchen refrigerator on 9/11/2025 at 11:55 a.m., observed open food items not in its original packaging and placed in clear storage cups not labeled.During a concurrent observation and interview on 9/11/2025 at 11:56 p.m., with the Dietary Aide (DA), the DA stated that the clear storage cups are cups of gelatine for the residents. Observed the DA count the clear storage cups. The DA stated 11 of the clear storage cups had no label. The DA stated that the gelatin in clear storage cups were sugar free gelatin for residents who are diabetic. During an interview on 9/11/2025 at 11:57 p.m., with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-11 · tag F0919 — failed to provide a working call system — isolatedMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure one of five sampled residents (Resident 3) had a functioning call light (a device used by a resident to signal his/her need for assistance from staff). This deficient practice had the potential to result in a delay in meeting the residents' needs for assistance which could have left the resident feeling isolated and at an increased risk for falls or accidents.Findings:During a review of Resident 3's admission Record, the admission Record indicated the facility admitted the resident on 9/2/2025 with diagnoses that included hemiplegia (one-sided paralysis [complete or partial loss of muscle function]) following cerebral infarction (stroke- loss of blood flow to a part of the brain) affecting right dominant side, history of falling, and difficulty swallowing.During a review of Resident 3's Minimum Data Set (MDS- a resident assessment tool) dated 9/2/2025, the MDS indicated Resident 1's cognition (ability to think and make decisions) was moderately impaired.During a review of Resident 3's History and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-05 · tag F0627 — isolatedEnsure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to permit one of three sampled residents (Resident 1) to return to the facility after Resident 1 was transferred to General Acute Care Hospital 1 (GACH 1) for psychiatric (the branch of medicine focused on the diagnosis, treatment, and prevention of mental, emotional, and behavioral disorders) evaluation. This deficient practice subjected Resident 1 to an unnecessary prolonged hospitalization, violated Resident 1's rights to return to their facility, and has the potential to result in Resident 1's displacement in an unfamiliar facility requiring adjusting to new surroundings.During a review of Resident 1's admission Record, the admission Record indicated the facility originally admitted the resident on 4/12/2025 with diagnoses that included difficulty walking, alcohol abuse (a pattern of alcohol use that involves problems controlling your drinking, being preoccupied with alcohol or continuing to use alcohol even when it causes problems), alcohol…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-05 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide the resident and/or the resident's responsible party with a notice for bed hold (holding or reserving a resident's bed while the resident is absent from the facility for therapeutic leave or hospitalization) prior to transferring to General Acute Care Hospital 1 (GACH 1) for one of three sampled residents (Resident 1).This deficient practice had the potential to deprive the resident and/or the resident's responsible party the right to be informed of their rights regarding bed holds.During a review of Resident 1's admission Record, the admission Record indicated the facility originally admitted the resident on 4/12/2025 with diagnoses that included difficulty walking, alcohol abuse (a pattern of alcohol use that involves problems controlling your drinking, being preoccupied with alcohol or continuing to use alcohol even when it causes problems), alcohol dependence (condition where a person experiences a strong compulsion to drink alcohol and is unable to control their drinking despite negative consequences) with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-05 · tag F0580 — failed to tell family and doctor about changes — patternImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to notify a resident ' s physician regarding an increase in episodes of yelling after discontinuing Seroquel (antipsychotic, a medication used to treat psychosis [a mental condition in which thought, and emotions are so affected that contact is lost with external reality]) for one of six sampled residents (Resident 1). This deficient practice had the potential to result in worsening symptoms and negatively affect the delivery of care and services to Resident 1. Findings: During a review of Resident 1 ' s admission Record, the admission Record indicated the facility admitted Resident 1 on 9/7/2023 with diagnoses that included dementia (a progressive state of decline in mental abilities), psychosis, and hemiplegia (one-sided paralysis [complete or partial loss of muscle function]) and hemiparesis (one-sided muscle weakness) following cerebral infarction (a serious medical condition that occurs when blood flow to the brain is blocked, leading to brain cell death). During a review of Resident 1 ' s Minimum Data Set (MDS - a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-05 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement its policy and procedures (P&P) for ensuring the reporting of a reasonable suspicion of a crime in accordance with Section 1150B of the Act by failing to report to the State Survey Agency (SSA) an allegation of physical abuse (deliberately aggressive or violent behavior with the intention to cause harm) within two (2) hours of the incident for one of six sampled residents (Resident 1). This deficient practice resulted in a delay in an onsite inspection by the SSA to ensure the safety of the other residents and had the potential to result in unidentified abuse. Findings: During a review of Resident 1 ' s admission Record, the admission Record indicated the facility admitted Resident 1 on 9/7/2023, with diagnoses that included cerebral infarction (often referred to as a stroke, death of brain tissue caused by a blockage or disruption of blood flow to the brain) with hemiplegia (severe or complete loss of strength leading to paralysis [loss of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-05 · tag F0741 — failed to have staff trained for behavioral health — isolatedEnsure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to monitor and provide ongoing assessment of a resident ' s behavioral health needs, as to whether the interventions are improving and stabilizing the resident ' s status or causing adverse consequences after discontinuing Seroquel (antipsychotic, a medication used to treat psychosis [a mental condition in which thought, and emotions are so affected that contact is lost with external reality]) for one of six sampled residents (Resident 1). This deficient practice had the potential to negatively affect Resident 1 ' s psychosocial (the mental, emotional, social, and spiritual aspects of a person ' s life) well-being. Findings: During a review of Resident 1 ' s admission Record, the admission Record indicated the facility admitted Resident 1 on 9/7/2023 with diagnoses that included dementia (a progressive state of decline in mental abilities), psychosis, and hemiplegia (one-sided paralysis [complete or partial loss of muscle function]) and hemiparesis (one-sided muscle weakness) following cerebral infarction (a serious medical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-20 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 1) was free from unnecessary psychotropic medications (medications capable of affecting the mind, emotions, and behavior) by failing to ensure Resident 1's physician order for trazadone (medication used to treat depression [mood disorder that causes a persistent feeling of sadness and loss of interest]) PRN (as needed) had a duration. This deficient practice had the potential to result in the use of unnecessary medication and adverse reaction (undesired harmful effect resulting from a medication or other intervention) or impairment in the resident's mental or physical condition. Findings: During a review of Resident 1's admission Record, the admission Record indicated the facility initially admitted the resident on 9/4/2024 with diagnoses that included anxiety disorder (intense, excessive, and persistent worry and fear about everyday situations), dementia (decline in memory or other thinking skills severe enough to reduce a person's ability to perform everyday activities),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-01-31 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide a safe and comfortable environment by failing to: 1. Ensure that the facility ' s roof was free from cracks, holes and other damage that allowed water from rain to penetrate through and drip into the space between the roof and ceiling, and the ceiling structure inside the building did not become damaged from rainwater leaking in through holes, cracks, and other damage to the roof affecting five residents (Resident 2, 3, 4, 7, and 8), staff, and visitors. 2. Maintain the ceiling structure in the resident ' s rooms (the shared room for Resident 5 and 6) and the kitchen free from cracks and holes. These deficient practices resulted in water leaking from the ceiling of multiple areas of the facility on 1/26/2025 during a rainy day, affecting Residents 2, 3, 4, and 8 and placed the residents, staff, and visitors at risk for unsafe and/or uncomfortable environment. Findings: 1.a. During a review of Resident 2 ' s admission Record, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-31 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to revise a care plan (a document that summarizes a resident's needs, goals, and care/treatment) to indicate resident-centered interventions for the use of a mechanical lift machine (a device used to move those who are unable to stand on their own or whose weight makes it unsafe to move or lift them manually) for one of eight sampled residents (Resident 1). This deficient practice had the potential to affect the provision of care. Findings: During a review of Resident 1's admission Record, the admission Record indicated the facility admitted Resident 1 on 4/20/2024 with diagnoses including cerebral infarction (a serious medical condition that occurs when blood flow to the brain is blocked, leading to brain cell death), hemiplegia (one-sided paralysis [complete or partial loss of muscle function]) and hemiparesis (one-sided muscle weakness), and seizure (sudden, uncontrolled body movements and changes in behavior that occur because of abnormal electrical activity in the brain). During a review of Resident 1's Minimum Data Set…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-31 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure Certified Nursing Assistant 1 (CNA 1) provided two-person physical assistance when using a mechanical lift machine (a device used to move those who are unable to stand on their own or whose weight makes it unsafe to move or lift them manually) to transfer the resident from the bed to wheelchair for one of eight sampled residents (Resident 1). This deficient practice had a potential for the resident to experience discomfort during transfer by a mechanical lift and may lead to accident such as a fall and injury. Findings: During a review of Resident 1's admission Record, the admission Record indicated the facility admitted Resident 1 on 4/20/2024 with diagnoses including cerebral infarction (a serious medical condition that occurs when blood flow to the brain is blocked, leading to brain cell death), hemiplegia (one-sided paralysis [complete or partial loss of muscle function]) and hemiparesis (one-sided muscle weakness), and seizure (sudden, uncontrolled body movements and changes in behavior that occur…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-27 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure the call light (a device used by a resident to signal his/her need for assistance from staff) was within a resident's reach while in bed for one of three sampled residents (Resident 2). This deficient practice had the potential to delay the provision of care and services for the resident and their needs not being met. Findings: During a review of Resident 2's admission Record, the admission Record indicated the facility admitted the resident on 11/11/2024 with diagnoses that included dysphagia (difficulty swallowing) and dementia (a progressive state of decline in mental abilities). During a review of Resident 2's Minimum Data Set (MDS- a resident assessment tool) dated 11/15/2024, the MDS indicated Resident 2's cognition (a mental process of acquitting knowledge and understanding) was severely impaired. During a review of Resident 2's care plan (a written document that summarizes a resident's needs, goals, and care/treatment) titled, Risk for Fall or Physical Injury, dated 11/11/2024, the care plan…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-11 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure an allegation of resident abuse (when staff intentionally prevents a resident from having contact with friends, family, or others) by facility staff was reported to the State Survey Agency (SSA) immediately, but no later than two hours after the allegation was made for one of three sampled residents. This deficient practice had the potential to result in a delay in the abuse allegation investigation. Findings: During a review of Resident 1's Face Sheet, the Face Sheet indicated the resident was admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses that included schizophrenia (a chronic mental illness that affects how people think, feel, and behave) and anxiety (a condition in which a person has excessive worry and feelings of fear, dread, and uneasiness). During a review of Resident 1' s Minimum Data Set (MDS, a resident assessment tool), dated 10/04/2024, the MDS indicated Resident 1 was severely impaired in cognition…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-12 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to implement infection control practices by failing to ensure a resident's urinal bottle (also known as urine bottle, a container used to collect urine) was labeled with the resident name and room number for one of six sampled residents (Resident 6). This deficient practice had the potential to spread infection and cross contamination (the physical movement or transfer of harmful bacteria [germs] from one person, object, or place to another) among staff and other residents. Findings: During a review of Resident 6's admission Record, the admission Record indicated Resident 6 was originally admitted to the facility on [DATE] with diagnoses that included chronic obstructive pulmonary disease (COPD- a common lung disease causing restricted airflow and breathing problems), and hypertension (high blood pressure). During a review of Resident 6's Minimum Data Set (MDS - a resident assessment tool), dated 10/15/2024, the MDS indicated that Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-22 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to protect the right of one of nine sampled residents (Resident 2) by failing to ensure Resident 2 and or Resident 2's Responsible Party (RP) were informed of Resident 2's laboratory result drawn on 8/7/2024. This deficient practice violated the Resident 2's right to be informed of his health status including his medical condition, care and treatment received while in the facility. Findings: During a review of Resident 2's admission Record indicated the facility admitted Resident 2 on 4/20/2024 with diagnoses that included cerebral infarction (a serious condition that occurs when brain tissue dies due to a lack of blood flow), hypertension (when the blood pressure to your blood vessels is too high) and hypothyroidism (a condition in which the thyroid gland [a butterfly-shaped organ in the neck that produces hormones that regulate weight, energy levels, metabolism, growth, and other bodily functions] does not release enough thyroid hormone into the bloodstream). During a review of Resident 2's Minimum Data Set (MDS- a federally…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-22 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to obtain a physician order for Thyroid Stimulating Hormone (TSH- a laboratory test that measures the amount of TSH in the blood to convey how well a person's thyroid gland [a butterfly-shaped organ in the neck that produces hormones that regulate metabolism, growth, and other bodily functions] functions) to be done on 8/7/2024 for one of nine sampled residents (Resident 2). This deficient practice resulted had the potential to cause injury or harm to Resident 2 due to laboratory test being drawn on 8/7/2024 without a physician order. Findings: During a review of Resident 2's admission Record indicated the facility admitted Resident 2 on 4/20/2024 with diagnoses that included cerebral infarction (a serious condition that occurs when brain tissue dies due to a lack of blood flow), hypertension (when the blood pressure to your blood vessels is too high) and hypothyroidism (a condition in which the thyroid gland [a butterfly-shaped organ in the neck that produces hormones that regulate weight, energy levels, metabolism, growth,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-10-11 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — patternProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to: 1. Ensure the low air loss mattress (LALM - a specialty bed that alternates pressure to help heal and prevent pressure ulcers [an injury that breaks down the skin and underlying tissue when an area of skin is placed under pressure]) was set correctly for one of one sampled resident (Resident 41). This deficient practice had the potential to increase the resident's risk of skin breakdown. 2. Ensure a resident's deep tissue injury (DTI, a form of pressure ulcer usually presenting with intact skin that is red or purple in color) pressure ulcer on the left and right heels were measured for approximately six weeks for one of two sampled residents (Resident 93). This deficient practice had the potential to not know if Resident 93's DTI was healing or not. Findings: 1. During a review of Resident 41's admission Record, the document indicated the facility admitted the resident on 3/4/2020 with diagnoses that included hypertension (high blood…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-11 · tag F0697 — failed to manage pain — patternProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 63) was assessed for pain per shift as ordered by the physician. This deficient practice had the potential for Resident 63 to experience undetected pain. Findings: During a review of Resident 63's admission Record, the document indicated the facility originally admitted the resident on 1/12/2022 and readmitted the resident on 6/5/2023 with diagnoses including but not limited to meningitis (a serious infection that causes inflammation of the meninges [the membranes that protect the brain and spinal cord]), intraspinal abscess (an enclosed collection of pus within the spine) and granuloma (a collection of immune cells that forms in response to chronic inflammation), paraplegia (paralysis [complete or partial loss of function and feeling in a body part] of the legs and lower body), and perineural cyst (fluid-filled sacs that form on nerves at the base of spine). During a review of Resident 63's History and Physical (H&P- a formal assessment by a healthcare provider that involves…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-11 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 13) received their trazadone (medication used to treat major depressive disorder [mood disorder that causes a persistent feeling of sadness and loss of interest]) as ordered by the physician. This had the potential for Resident 13 to not receive adequate sleep and to suffer depression. Findings: During a review of Resident 13's admission Record, the document indicated the facility admitted the resident on 7/27/2017 and re-admitted the resident on 12/18/2022 with diagnoses that included depression. During a review of Resident 13's Minimum Data Set (MDS, a federally mandated resident assessment tool) dated 8/29/2024, the document indicated the resident was cognitively (the process of acquiring knowledge and understanding through thought, experience, and the senses) intact with skills required for daily decision making. The MDS indicated that Resident 13 was independent with eating and oral hygiene. During a review of Resident 13's Care Plan (a written document that summarizes a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-10-11 · tag F0757 — failed to avoid unnecessary drugs — patternEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure licensed nurses monitored for side effects while a resident received apixaban (an anticoagulant- medications that prevent and treat blood clots [gel-like clumps of blood] in the heart and blood vessels) for one of three sampled residents (Resident 101). This deficient practice had the potential to result in Resident 101 experiencing adverse side effects (undesired harmful effect resulting from a medication or other intervention) from the anticoagulant including bleeding from the gums or nose, having blood in the stool, and unusual bruising. Findings: During a review of Resident 101's admission Record, the document indicated the facility admitted the resident on 4/20/2024 with diagnoses including cerebral infarction (an obstruction of blood flow in the brain that leads to tissue damage) and hemiplegia (total paralysis [complete or partial loss of muscle function] of the arm, leg, and trunk on the same side of the body). During a review of Resident 101's History and Physical (H&P- a comprehensive assessment of a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-11 · tag F0758 — failed to limit and justify psychotropic drugs — patternImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure licensed nurses monitored for changes in behavior and side effects while a resident received Seroquel (antipsychotic, a medication used to treat psychosis [a mental condition in which thought, and emotions are so affected that contact is lost with external reality]), for one of five sampled residents (Resident 101). This deficient practice had the potential to lead to Resident 101 to have unnoticed changes in behavior and experience adverse side effects (undesired harmful effect resulting from a medication or other intervention) including tardive dyskinesia (a movement disorder which causes involuntary and repetitive movements, including those of the face, mouth, tongue, arms, or legs) and cognitive impairment (decreased mental status [ability to understand and make decisions]). Findings: During a review of Resident 101's admission Record, the document indicated the resident was admitted to the facility on [DATE] with diagnoses including…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-11 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to: 1. Ensure five of seven sampled residents (Resident 37, Resident 43, Resident 63, Resident 65, and Resident 81) were placed on enhance barrier precautions (EBP-a method of using personal protective equipment [PPE - equipment designed to protect the wearer from injury or the spread of illness or infection such as gloves and gowns] to reduce the spread of pathogens between residents in skilled nursing facilities). This deficient practice had the potential to increase the risk of spreading infection to other residents. 2. Ensure an employee was wearing a hairnet while in the kitchen and handling food and two employees were not wearing dangly jewelry and watches while cooking and handling food. These deficient practices had the potential to result in harmful bacteria growth and cross contamination (transfer of harmful bacteria from one place to another) that could lead to foodborne illness (transfer of bacteria from one object to another) to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-11 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure a facility staff member provided privacy while doing a blood sugar level check (procedure to check the amount of sugar in the blood) and administered medications for one of three residents (Resident 99). This deficient practice violated the resident's right to privacy which had the potential to affect the resident's sense of self-worth and self-esteem. Findings: During a review of Resident 99's admission Record, the document indicated the facility admitted the resident on 3/27/2024 with diagnoses including difficulty in walking and type two (2) diabetes mellitus (a chronic condition that affects the way the body processes blood glucose [sugar]). During a review of Resident 99's Minimum Data Set (MDS- a standardized assessment and screening tool) dated 7/3/2024, the document indicated that the resident's cognitive (the mental action or process of acquiring knowledge and understanding through thought, experience, and the senses) skills for daily decision making was intact. The MDS also indicated the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-11 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure one of four sampled residents' rooms (Resident 45) was within a comfortable temperature range of 71 degrees Fahrenheit (F, unit of temperature) to 81 F. This deficient practice placed Resident 45 at risk for being in an uncomfortable environment due to the temperature being less than 71 F. Findings: During a review of Resident 45's admission Record, the document indicated the facility originally admitted the resident on 1/27/2020 and readmitted the resident on 5/7/2021 with diagnoses including acute kidney failure (when the kidneys suddenly can't filter waste products from the blood) and gout (a type of arthritis [a condition that causes sudden and severe pain and swelling in the joints]). During a review of Resident 45's Minimum Data Set (MDS - a federally mandated resident assessment tool), dated 8/6/2024, the MDS indicated the resident was cognitively (the mental action or process of acquiring knowledge and understanding through thought, experience, and the senses) intact. The MDS further indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-11 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to: 1. Ensure one of one sampled resident's (Resident 65's) representative (RR 1) was invited and participated in Interdisciplinary Team (IDT - a group of professionals with different areas of expertise who work together to achieve a common goal for the resident) care plan meetings (a written document that summarizes a resident's needs, goals, and care/treatment). This deficient practice denied Resident 65 and RR 1's involvement in planning interventions related to the resident's recent weight loss. 2. Ensure the hospice (program that provides care and support for people who are nearing the end of their life and have stopped treatment to cure or control their disease) care provider was invited and included in the development of one of one resident's (Resident 24) care plan. This deficient practice had the potential to result in failure to deliver the necessary care and services. Findings: a. During a review of Resident 65's admission Record, the document indicated the facility admitted the resident on 9/4/2024 with diagnoses…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-11 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a resident received treatment and care in accordance with professional standards of practice for one of two sampled resident (Resident 203) by failing to follow the facility's policy and procedure when performing a fingerstick (a procedure in which a finger is pricked with a lancet [a small needle] to draw a tiny drop of blood for testing) to check Resident 203's blood sugar level. This deficient practice had the potential for Resident 203 to have an inaccurate blood sugar test result and not receive the correct amount of insulin glargine (an injection that treats diabetes mellitus [DM - a disorder characterized by difficulty in blood sugar control and poor wound healing]) ordered by the physician, and possibly resulting in serious health complications requiring hospitalization. Findings: During a review of Resident 203's admission Record, the admission Record indicated the facility originally admitted the resident on 9/20/2023 and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-11 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a resident who required assistance with nail trimming was provided care and services to maintain good personal hygiene for one of one sampled resident (Resident 24). This deficient practice had the potential to result in a negative impact on the resident's self- esteem due to an unkempt appearance. Findings: During a review of Resident 24's admission Record, the document indicated the facility admitted the resident was admitted on [DATE] with diagnoses that included hypertension (high blood pressure [the force of the blood pushing on the blood vessel walls is too high]) and type two (2) diabetes mellitus (a chronic condition that affects the way the body processes blood glucose [sugar]). During a review of Resident 24's Minimum Data Set (MDS - a standardized assessment and care screening tool), dated 7/12/2024, the document indicated the resident`s cognitive (the mental action or process of acquiring knowledge and understanding…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-11 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure residents received treatment and care in accordance with professional standards of practice for one of one sampled resident (Resident 65) by not clarifying the rate of two intravenous (IV - medication that is given into a vein) medications. This deficient practice had the potential for Resident 65 to receive a medication error and harm to the resident. Findings: During a review of Resident 65's admission Record, the document indicated the facility admitted the resident on 9/4/2024 with diagnoses that included chronic obstructive pulmonary disease (COPD - a progressive group of lung diseases that make it hard to breathe), atrial fibrillation (an irregular, often rapid heart rate that commonly causes poor blood flow), personal history of transient ischemic attack (TIA - a temporary disruption in the blood supply to part of the brain) and cerebral infarction (a serious condition when blood flow to the brain is blocked, causing brain tissue to die). During a review of Resident 65's History and Physical (H&P- a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to: 1. Ensure that a 24-inch television was bolted or anchored on the television stand for one of three residents (Resident 8). This deficient practice had the potential for the television to fall over and cause injury to the resident. 2. Ensure a resident's medication was not left unattended at the bedside for one of three sampled residents (Resident 83). This deficient practice had the potential for other residents to enter the room and take another resident's medication and could experience adverse side effects (undesired harmful effect resulting from a medication or other intervention). Findings: 1. During a review of Resident 8's admission Record, the document indicated the facility admitted the resident on 8/20/2022 with diagnoses that included hypertension (high blood pressure [the force of the blood pushing on the blood vessel walls is too high]) and type two (2) diabetes mellitus (a chronic condition that affects the way the body…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-11 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to obtain the weight of one of one sampled resident (Resident 65) according to the facility's policy and procedure (P&P). This deficient practice had the potential for a delay in care and services and undetected weight loss. Findings: During a review of Resident 65's admission Record, the admission Record indicated the facility admitted Resident 65 on 9/4/2024 with diagnoses that included chronic obstructive pulmonary disease (COPD - a progressive group of lung diseases that make it hard to breathe), atrial fibrillation (an irregular, often rapid heart rate that commonly causes poor blood flow), transient ischemic attack (TIA - a temporary disruption in the blood supply to part of the brain) and cerebral infarction (a serious condition when blood flow to the brain is blocked, causing brain tissue to die). During a review of Resident 65's History and Physical (H&P- a comprehensive assessment of a resident's medical history and current condition), dated 9/6/2024, indicated the resident did not have the capacity to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-11 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide respiratory care services consistent with professional standards of practice by failing to ensure that a resident received continuous oxygen per the physician's order for one of two sampled residents (Resident 203). This deficient practice had the potential to result in complications from receiving more oxygen than required and can negatively impact Resident 203's well-being. Findings: During a review of Resident 203's admission Record, the admission Record indicated the facility originally admitted the resident on 9/20/2023 and readmitted the resident on 10/26/2024 with diagnoses that included type two (2) diabetes mellitus (DM - a chronic condition that affects the way the body processes blood glucose [sugar]) and acute (sudden) and chronic respiratory failure (condition in which not enough oxygen passes from your lungs into your blood). During a review of Resident 203's Minimum Data Set (MDS - a resident assessment tool) dated 9/25/2024, the MDS indicated the resident's cognitive (the mental action…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-11 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure a resident was free from significant medication error by failing to administer an intravenous (IV - medication through a vein) medication at a rate (how much and how fast) prescribed by the physician to one of one sampled resident (Resident 65). This deficient practice had the potential to cause an adverse reaction (undesired harmful effect resulting from a medication or other intervention). Findings: During a review of Resident 65's admission Record, the admission Record indicated the facility admitted Resident 65 on 9/4/2024 with diagnoses that included chronic obstructive pulmonary disease (COPD - a progressive group of lung diseases that make it hard to breathe), atrial fibrillation (an irregular, often rapid heart rate that commonly causes poor blood flow), transient ischemic attack (TIA - a temporary disruption in the blood supply to part of the brain) and cerebral infarction (a serious condition when blood flow to the brain is blocked, causing brain tissue to die). During a review of Resident 65's History and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-11 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure a multi-dose vial (contain more than one dose of medication) of Aplisol (used in a skin test to help diagnose tuberculosis [TB, a contagious bacterial infection that can affect the lungs and other parts of the body)] infection) found in one of three medication rooms (Medication Room A), was labeled with an open date. This deficient practice had the potential for the multi-dose of Aplisol to become expired and loss its potency and had the potential for it to be administered to multiple residents and lead to an inaccurate test result. Findings: During a concurrent medication cart inspection and interview on [DATE] at 4:24 p.m., with Registered Nurse 2 (RN 2), observed Medication Room A (MR A). Observed an opened Aplisol multi-dose vial unlabeled with an open date. RN 2 stated that upon opening a multi-dose vial, licensed nurses have to label it with an open date and discard after 28 or 30 days. RN 2 stated that the purpose of dating…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-11 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure safe and sanitary food storage practices in the facility's kitchen by failing to: 1. Ensure a scooper was not left inside of a large container of cornstarch. 2. Ensure an unpackaged container of lentils was not left open to air. These failures had the potential to result in harmful bacteria growth and cross contamination (transfer of harmful bacteria from one place to another) that could lead to foodborne illness (transfer of bacteria from one object to another) for 104 of 109 residents who received food from the kitchen. Findings: During a concurrent initial kitchen tour observation and interview on 10/7/2024 at 8:35 a.m., with the Dietary Manager (DM), in the dry food storage area of the facility's kitchen, observed a scooper left inside a large container of cornstarch. The DM opened the container of cornstarch and removed the scooper, stating it should not be left in there. The DM further explained no scoop should ever be left in any food storage container as it can cause bacteria growth and harm…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-09-24 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain accurate records in accordance with accepted professional standards for two of three sampled residents (Resident 1 and Resident 3) by failing to maintain accurate information regarding shower/bed bath in the Certified Nursing Assistant Flowsheet (CNA Flowsheet- a chart used to keep track of information about resident's daily care). This deficient practice had the potential to result in the confusion of delivery of care and services to the residents. Findings: a. During a review of Resident 1's admission Record, the document indicated the facility admitted the resident on 7/16/2024 with diagnoses including fracture of neck of right femur (a break in the uppermost part of thighbone, next to hip joint), hypertension (high blood pressure [the force of the blood pushing on the blood vessel walls is too high]), and heart failure (heart muscle cannot pump enough blood to meet the body's needs). During a review of Resident 1's History and Physical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-24 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure an informed consent (a process in which patients are given important information, including possible risks and benefits, about a medical procedure or treatment) was obtained from a resident and/or the resident's responsible party (person, usually a family member who makes medical decisions for a resident) for one of three sampled residents (Resident 3) regarding the use of a psychotropic medication (medication capable of affecting the mind, emotions, and behavior). This deficient practice had the potential for the resident and/or the resident's responsible party to not be informed on medication therapy decisions that may affect a resident's health conditions. Findings: During a review of Resident 3's admission Record, the document indicated that the facility admitted Resident 3 on 4/20/2024 with diagnoses including cerebral infarction (damage to tissues in the brain due to a loss of oxygen to the area), schizophrenia (a serious mental illness that affects how a person thinks, feels, and behaves), and major…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-24 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure a call light (a device used by a resident to signal his/her need for assistance from staff) was within a resident's reach for one of three sampled residents (Resident 1). This deficient practice had the potential to delay the provision of services and the resident's needs not being met. Findings: During a review of Resident 1's admission Record, the document indicated the facility admitted the resident on 7/16/2024 with diagnoses including fracture of neck of right femur (a break in the uppermost part of thighbone, next to hip joint), hypertension (high blood pressure [the force of the blood pushing on the blood vessel walls is too high]), and heart failure (heart muscle cannot pump enough blood to meet the body's needs). During a review of Resident 1's History and Physical (H&P- a formal assessment by a healthcare provider that involves a resident interview, physical exam, and documentation of findings) dated 9/1/2024, the document indicated the resident had the capacity to make medical decisions.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-24 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide the necessary care and services for one of three sampled residents (Resident 3) by failing to: 1. Ensure the facility provided transportation for the ophthalmology (branch of medicine concerned with the diagnosis and treatment of disorders of the eye) appointments for Resident 3 on 9/18/2024. 2. Ensure Licensed Vocational Nurse 1 (LVN 1) documented Resident 3's missed ophthalmology appointments. 3. Ensure Resident 3's physician was notified that Resident 3's transportation did not occur per facility's policy. These deficient practices resulted in a delay in care and services and had the potential to place the resident at risk for further progression of vision impairment. Findings: During a review of Resident 3's admission Record, the document indicated that the facility admitted Resident 3 on 4/20/2024 with diagnoses including cerebral infarction (damage to tissues in the brain due to a loss of oxygen to the area), type two (2) diabetes mellitus (a chronic condition that affects the way the body processes blood…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-12 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement its policy and procedures (P&P) for ensuring the reporting of a reasonable suspicion of a crime in accordance with Section 1150B of the Act by failing to report to the State Survey Agency (SSA) an allegation staff to resident physical abuse (deliberately aggressive or violent behavior by one person toward another that results in bodily injury) towards one of 11 sampled residents (Resident 2) made on 7/22/2024 by Resident 1. This deficient practice resulted in a delay of an onsite inspection by the SSA to ensure the safety of the other residents and had the potential to result in unidentified abuse. Findings: During a review of Resident 1 ' s admission Record, the admission record indicated that the facility originally admitted Resident 1 on 9/3/2022 and readmitted Resident1 on 2/4/2024 with diagnoses that included heart failure (a condition that occurs when the heart is unable to pump enough blood to meet the body ' s needs). During a review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-07-10 · tag F0732 — patternPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure staffing information of the actual hours worked by licensed and unlicensed nursing staffing directly responsible for resident care per shift was posted daily as indicated in the facility's policy and procedure (P&P) on Posting Direct Care Daily Staffing Numbers. This deficient practice resulted in the residents and visitors being unaware of the total number of staff and the actual hours worked by the staff in the facility. Findings: During an observation on 7/10/2024 at 9:30 a.m., observed in Nursing Station 1 (NS 1), a facility document (untitled) initially dated 6/8/2024 then was crossed with a line and was changed to 7/4/2024. The same facility document (untitled) with a now date of 7/4/2024 was again crossed with a line and was changed to 7/10/2024. The untitled facility document posted indicated the following categories of licensed and unlicensed nursing staff directly responsible for resident care per shift: a. For Day Shift 1. Registered Nurses (RNs) 2. Licensed Vocational Nurses (LVNs) 3.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-10 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop a person-centered care plan (a document a designed to facilitate communication among members of the care team that the summarizes a resident's health conditions, specific care needs, and current treatments) and implement care plan interventions for two of seven sampled residents (Resident 2 and 3) by failing to: 1. Ensure a comprehensive person-centered care plan to accommodate Resident 3's food preference was developed and implemented. 2. Ensure a comprehensive person-centered care plan to address Registered Dietician 1 (RD 1) nutritional care planning recommendation to promote Resident 2's wound healing was developed and implemented. These deficient practices had the potential to result in a delay or lack of delivery of care and services and miscommunication among the care team regarding the resident's needs. Findings: 1. A review of Resident 3's admission Record indicated the facility admitted the resident on 3/10/2024 with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-10 · tag F0806 — failed to honor food preferences — isolatedEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to accommodate a resident's food preference of no milk or dairy products with meals for one of two sampled residents (Resident 3). This deficient practice had the potential to result in decreased meal intake which can then lead to weight loss. Findings: A review of Resident 3's admission Record indicated the facility admitted the resident on 3/10/2024 with diagnoses that included type two diabetes mellitus (a long-term condition in which the body has trouble controlling blood sugar and using it for energy), and hypertension (high blood pressure). A review of Resident 3's Minimum Data Set (MDS- a standardized assessment and screening tool) dated 6/15/2024, indicated Resident 3's cognition (the mental action or process of acquiring knowledge and understanding) was intact. The MDS indicated Resident 3 required setup or clean-up assistance for eating and required maximum assistance for bed mobility. A review of Resident 3's Physician Orders ordered 3/10/2024, indicated no pork, no dairy or dairy products, no spicy…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-10 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to maintain medical records that are complete and accurately documented for one of seven sampled residents (Resident 1). This deficient practice resulted in incomplete and inaccurate resident medical care information for Resident 1 and had the potential to result in confusion with the care and services for Resident 1 which could place the resident at risk for not receiving appropriate care. Findings: A review of Resident 1's admission Record indicated the facility admitted the resident on 7/1/2024 with diagnoses that included osteoporosis (a condition in which the bones become brittle and fragile) and major depressive disorder (a mental health condition that causes a persistently low or depressed mood and a loss of interest in daily activities). A review of Resident 1's Physician Order dated 7/5/2024 at 10:30 a.m. indicated to transfer Resident 1 to General Acute Care Hospital 1 (GACH 1) for generalized weakness and poor appetite. During a review of Resident 1's CNA Flowsheet for July 2024, there were no documented entries…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-31 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement infection control practices by failing to ensure Licensed Vocational Nurse 1 (LVN) 1 performed hand hygiene (washing of hands with water and soap or applying an alcohol-based hand rubs) for three of five sampled residents (Resident 2, Resident 3, Resident 4) on 5/30/2024 during wound care treatment. This deficient practice had the potential to spread the infection and cross contamination (the physical movement or transfer of harmful bacteria [germs] from one person, object, or place to another) among residents. Findings: A review of Resident 2's admission Record indicated the facility admitted Resident 2 on 12/18/2023 with diagnoses that included cerebral infarct (damage to tissues in the brain due to loss of oxygen to the area) with hemiplegia (paralysis on one side of the body) affecting the left side, hypertension (high blood pressure), type 2 diabetes mellitus (long term condition in which the body has trouble controlling…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-31 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain complete and accurate medical records for one of five sampled residents (Resident 1) by failing to ensure licensed nurse signed the Treatment Administration Record (TAR - a report detailing wound care treatment provided to the resident by a healthcare professional) for Resident 1 on 5/30/2024. This deficient practice had the potential to result in confusion regarding Resident 1 ' s condition and what care and services were provided to Resident 1. Findings: A review of Residents 1 ' s admission Record indicated the facility originally admitted Resident 1 on 4/15/2024 and re-admitted on [DATE] with diagnoses that included cerebral infarct (damage to tissues in the brain due to loss of oxygen to the area) with hemiplegia (paralysis on one side of the body) affecting the left side, hypertension (high blood pressure), hyperlipidemia (high level of fats in the blood) and anemia (a condition in which the body does not have enough healthy red blood…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-08 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide care and services to maintain good grooming and personal hygiene for one of two sampled residents (Resident 1). This deficient practice resulted in Resident 1 having long and untrimmed fingernails that had the potential to result in a negative impact on the Resident 1's self-esteem and self-worth. Findings: A review of Resident 1's Face Sheet (a document that gives a patient's information at a quick glance) indicated the resident was admitted on [DATE] with diagnoses that included hemiplegia (partial paralysis [Loss of ability to move all or part of the body] of one side of the body ) following cerebral infarction (occurs as a result of disrupted blood flow to the brain due to problems with the blood vessels that supply it) affecting right dominant side, dysphagia (swallowing difficulties), and type 2 diabetes mellitus (a disease that occurs when blood glucose [blood sugar] is too high). A review of Resident 1 ' s History and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-19 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement comprehensive person-centered care plans (a document designed to facilitate communication among members of the care team that summarizes a resident ' s health conditions, specific care needs, and current treatments) for five of six sampled residents (Resident 1, Resident 2, Resident 3, Resident 4, and Resident 6), who were identified as a risk for elopement (an act or instance of a patient or person in care leaving a hospital, care facility, or safe area independently without notifying anyone). This deficient practice had the potential to negatively affect the delivery of care and services to Resident 1, Resident 2, Resident 3, Resident 4, and Resident 6. Findings: a. A review of Resident 1 ' s admission Record indicated the facility re-admitted Resident 1 on 2/1/2024 with diagnoses that included hypertension (high blood pressure [the force of the blood pushing on the blood vessel walls is too high]), type two (2) diabetes mellitus (a chronic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-11-29 · tag F0553 — failed to let residents help plan their care — patternAllow resident to participate in the development and implementation of his or her person-centered plan of care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the right of three of seven sampled residents (Resident 1, Resident 2, and Resident 3) were respected by not allowing Residents 1, 2, 3 to attend and participate in their care plan meetings. This deficient practice resulted in the residents and their representatives not having ongoing participation in their care planning process. Findings: a. A review of Resident 1 ' s admission Record indicated the facility admitted the resident on 9/21/2023 with diagnoses including essential hypertension (occurs when you have abnormally high blood pressure that's not the result of a medical condition). A review of Resident 1 ' s Minimum Data Set (MDS - a standardized assessment and care planning tool) dated 9/28/2023, indicated Resident 1 was able to understand and make decisions and was totally dependent on two staff ' s assistance with bed mobility and transfer. During an interview on 11/29/2023 at 10:26 a.m., Case Manager (CM) stated, the facility should…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-11-29 · tag F0732 — patternPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure staffing information of licensed and unlicensed nursing staff at the beginning of each shift was posted and updated daily. This deficient practice resulted in the residents and visitors not having accurate and current nurse staffing information of the total number of staff and the actual hours worked by the staff each shift. Findings: During an observation on 11/28/2023 at 10:46 a.m., Census and Direct Care Service Hours Per Patient Day (DHPPD) dated 11/28/2023 posted in Nurses Station 1 (NS 1), indicated the scheduled total direct care service hours, scheduled total Certified Nursing Assistant (CNA) direct care service hours, beginning patient census, scheduled DHPPD, and scheduled CNA DHPPD. However, the facility did not indicate the total number and the actual hours worked by the categories of Registered Nurses (RNs), Licensed Vocational Nurses (LVNs), and CNAs per shift. During a concurrent observation, interview and record review with the Director of Staff Development (DSD) on 11/29/2023 at 8:52…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-29 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure notification of the attending physician when there was a change in the residents ' skin condition for two of seven sampled residents (Resident 2 and Resident 3). This deficient practice resulted in delay of medical care and treatment. Findings: a. A review of Resident 3 ' s admission Record indicated the facility admitted the resident on 6/10/2022 and readmitted on [DATE] with diagnoses including chronic obstructive pulmonary disease (COPD - a group of diseases that cause airflow blockage and breathing-related problems). A review of Resident 3 ' s MDS dated [DATE], indicated Resident 3 was able to understand and make decisions and required extensive assistance from staff with transfer, dressing and locomotion. During a concurrent observation and interview on 11/28/2023 at 1:42 p.m., in Resident 3 ' s room, observed that Resident 3 ' s both lower arms had dry flaky skin. Resident 3 pointed at his left-hand web areas (skin between your fingers)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-29 · tag F0711 — isolatedEnsure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the attending physician completed for three of seven sampled residents (Resident 1, Resident 2, and Resident 4) their History and Physical (H&P) examination timely and ensure all the conditions of the residents were identified and treated as needed. This deficient practice had the potential for not meeting the residents ' care needs. Findings: a. A review of Resident 1 ' s admission Record indicated the facility admitted the resident on 9/21/2023 with diagnoses including essential hypertension (occurs when you have abnormally high blood pressure that's not the result of a medical condition). A review of Resident 1 ' s Minimum Data Set (MDS - a standardized assessment and care planning tool) dated 9/28/2023, indicated Resident 1 was able to understand and make decisions and totally dependent on two staff ' s assistance with bed mobility and transfer. During a concurrent interview and record review on 11/28/2023 at 9:27 a.m., the MDS Coordinator…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-29 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure foods are distributed in a safe manner by using an open mobile meal cart and left the resident ' s meal tray unattended in hallway for one of three sampled residents (Resident 7). This deficient practice placed the resident at risk for foodborne illnesses (caused by the ingestion of contaminated food or beverages). Findings: During an observation on 11/28/2023 at 11:50 a.m., in the kitchen, observed Dietary Aide 1 (DA 1) placed meal trays for Resident 5, Resident 6, and Resident 7 in the open mobile meal cart. During an observation on 11/28/2023 at 12:09 p.m., Restorative Nursing Assistant 1 (RNA - a certified nursing assistant who has additional training in restorative nursing care to increase the residents ' strength and mobility 1) took Resident 6's meal tray and left Resident 7 ' s meal tray in the open mobile meal cart. RNA 1 entered Resident 6 ' s room to assist the resident and set up the meal tray. While RNA 1 was setting up Resident 6 ' s meal tray in Resident 6's room, Resident 7 ' s meal tray was left…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-07 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to develop a person-centered care plan (a plan for an individual's specific health needs and desired health outcomes) for one of four sampled residents (Resident 1), who was identified with episodes of refusing Activities of Daily Living (ADL - activities related to personal care such as bed mobility, transfers or getting in and out of bed or a chair, dressing, using the toilet, personal hygiene, bathing or showering) care. This deficient practice had the potential to result in a delay in or lack of delivery of care and services. Findings A review of Resident 1's admission Record indicated the facility originally admitted Resident 1 on 9/6/2022 and readmitted Resident 1 on 6/12/2023 with diagnoses that included chronic kidney disease (a condition in which the kidneys are damaged and cannot filter blood as well as they should), epilepsy (also known as seizure disorder, a neurological disorder marked by a sudden and temporary change in the electrical and chemical activity in the brain which leads to a change a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-10-20 · tag F0558 — failed to accommodate residents' needs and preferences — patternReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure call lights (the primary method of patient-nurse communication in a healthcare setting) were within residents' reach for three of three sampled residents (Residents 270, 34, and 29) investigated for accommodation of needs. This deficient practice had the potential to cause a delay in resident care and for the residents' needs to remain unmet. Findings: a. A review of Resident 270's Face Sheet (admission Record) indicated the facility admitted the resident on 10/8/2023 with diagnoses including metabolic encephalopathy (range of conditions that damage the brain's structure or function), respiratory failure (a serious condition that makes it difficult to breathe on your own), and paraplegia (a type of paralysis [loss of muscle function in part of your body] that affects the lower body). A review of Resident 270's Minimum Data Set (MDS - a standardized assessment and care screening tool), dated 9/7/2023, indicated the resident had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-10-20 · tag F0578 — failed to honor advance directives / code status — patternHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 1.d. A review of Resident 48's Face Sheet indicated the facility admitted the resident on 1/24/2020 and re-admitted on [DATE] with diagnoses that included hypertension (high blood pressure). A review of Resident 48's Minimum Data Set (MDS, a standardized assessment and care screening tool), dated 8/8/2023, indicated the resident had intact cognition (the process of acquiring knowledge and understanding through thought, experience, and the senses) with skills required for daily decision making. The MDS indicated Resident 48 required one-person total limited assistance (resident highly involved in activity; staff provide guided maneuvering of limbs) with transfer, dressing, and personal hygiene. During an interview on 10/18/2023 at 8:36 a.m., with the Social Services Director (SSD), the SSD stated every resident should be given an AD Acknowledgement form and asked if they want to make an advance directive. The SSD stated the form should be filed out whether a resident wants to make an advance directive, does not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-10-20 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2.a. A review of Resident 58's Face Sheet indicated that the facility admitted the resident on 7/21/2023, with diagnoses that included heart failure (a condition that develops when your heart doesn't pump enough blood for your body's needs), hypertension (high blood pressure), and atrial fibrillation (an irregular and often very rapid heart rhythm). A review of Resident 58's MDS dated [DATE], indicated that Resident 58's cognitive skills (cognition refers to conscious mental activities, and include thinking, reasoning, understanding, learning, and remembering) for daily decision-making was intact. The MDS also indicated the resident required extensive assistance on staff for bed mobility, dressing, toilet use, personal hygiene, and bathing. During a concurrent interview and record review on 10/19/2023 at 8:18 a.m., with the MDS Nurse, reviewed Resident 58's physician order to provide ambulation (person's ability to walk under their own power) with front wheel walker (FFW- mobility device used to get around) once…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-10-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure a resident's environment remained free of accident hazards and residents received adequate supervision for two of seven sampled residents (Resident 27 and 41) investigated under the Accidents Care Area by failing to: 1.Ensure Resident 27, who is at high risk for falls, was not left unattended by staff with the bed in the raised position. This deficient practice had the potential to result in Resident 27 sustaining an injury from a fall. 2. Provide monitoring for a high risk for elopement (when a patient or resident who is incapable of adequately protecting themself, and who departs the health care facility unsupervised and undetected) resident's whereabouts as ordered by the physician for Resident 41. This deficient practice had the potential to place the resident at increased risk of elopement and possible injury. Findings a. A review of Resident 27's Face Sheet (admission Record) indicated the facility admitted the resident on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-10-20 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — patternProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of two sample residents (Resident 100) who was admitted to the facility with an indwelling urinary catheter (tube inserted into the bladder to drain urine) received appropriate care and services, by failing to assess and monitor Resident 100's indwelling urinary catheter for the month of 9/2023. This deficient practice had the potential for Resident 100 to have a delay in identifying and treating a possible urinary tract infection (UTI- an infection in any part of the urinary system). Findings: A review of Resident 100's Face Sheet (admission Record) indicated the resident was originally admitted on [DATE] and was readmitted on [DATE] with diagnoses including dysphagia (difficulty swallowing), chronic obstructive pulmonary disease (COPD-group of lung diseases that block airflow and make it difficult to breath) and benign prostatic hyperplasia (BPH-[a gland surround the neck of the bladder] enlargement that can cause difficulty with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-10-20 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to: 1. Ensure the Controlled Drug Record (CDR- accountability record of medications that are considered to have a strong potential for abuse) coincided with the Medication Administration Records (MAR) for three of five sampled residents (Resident 14, 46, 103). This deficient practice had the potential to result in medication error and/or drug diversion (illegal distribution or abuse of prescription drug). 2. Ensure to hold the administration of Lantus (long-acting insulin [hormone that lowers the level of sugar in the blood]) when a resident's blood sugar was below 100 milligram per deciliter (mg/dl- a unit of measurement) as specified in the physician's order for one of one sampled resident (Resident 7). This deficient practice had the potential to result in unintended complications related to the management of diabetes mellitus (a chronic condition that affects the way the body processes blood sugar) such as hypoglycemia (low blood sugar)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-10-20 · tag F0756 — failed to review each resident's drug regimen — patternEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the Medication Regimen Review (MRR) was acted upon for three of five sampled residents (Resident 4, 267, and 7) investigated under the care area of unnecessary medications by failing to: 1. Notify the physician of the pharmacist's recommendation to re-evaluate a resident's rivaroxaban (anticoagulant - helps to prevent blood clots) and escitalopram (used to treat depression [mood disorder that causes a persistent feeling of sadness and loss of interest] and generalized anxiety disorder [intense, excessive, and persistent worry and fear about everyday situations]) for Resident 4. This deficient practice had the potential to place Resident 4 at increased risk of bleeding and unwanted side effects of the medication. 2. Notify the physician of the pharmacist's recommendation to decrease the dosage for a resident's mirtazapine (used to treat depression) for Resident 267. This deficient practice had the potential to place the resident at increased risk…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-10-20 · tag F0760 — failed to prevent significant medication errors — patternEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that three of nine sampled residents (Resident 39, Resident 51 and Resident 58) were free from significant medication errors (when a medication is administered to a resident not as prescribed and has the potential to jeopardize the health and safety of the resident) by: 1. Failing to ensure Licensed Vocational Nurse 6 (LVN 6) checked Resident 51's heart rate (HR- the number of times the heart beats per minute [bpm], normal range is 60-100 bpm) prior to administering carvedilol (a medication to treat high blood pressure [when the force of the blood pushing on the blood vessel walls is too high]) with a physician's ordered parameter (a set of defined, measurable limits) to hold (do not give) the medication if the HR is less than 55 bpm. 2. Failing to ensure Resident 58 was not administer Diltiazem( medication for high blood pressure) with a physician's ordered parameter to hold the medication if the resident's systolic blood pressure…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-10-20 · tag F0881 — failed to use antibiotics responsibly — patternImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement its antibiotic stewardship program by failing to conduct infection surveillance and complete the infection control reporting form once signs and symptoms of infection were identified and antibiotics were initiated for three of five sampled residents (Residents 66, 105, and 106). This deficient practice had the potential for Residents 66, 105, and 106 to develop antibiotic resistance from unnecessary or inappropriate antibiotic use for future infections. Findings: a. A review of Resident 66's Face Sheet (admission Record) indicated the facility admitted the resident on 11/23/2021 with diagnoses that included hypertension (high blood pressure). A review of Resident 66's Minimum Data Set (MDS, a standardized assessment and care screening tool), dated 8/31/2023, indicated Resident 66 was cognitively (the process of acquiring knowledge and understanding through thought, experience, and the senses) intact with skills required for daily decision…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-10-20 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to educate about risks and benefits of and offer the pneumococcal (PNA, pneumococcal disease is an infection caused by a type of bacteria called streptococcus pneumoniae) vaccination for four of five sampled residents (Resident 34, 99, 100, and 317). These deficient practices had the potential to result in increased risk for residents developing complications from pneumonia. Findings: a. A review of Resident 34's Face Sheet (admission Record) indicated the facility admitted the resident on 11/19/2021 and re-admitted on [DATE] with diagnoses that included anemia (blood has a lower than normal number of red blood cells) and dependence on supplemental oxygen (oxygen therapy from a portable device to provide additional oxygen to those with difficulty breathing). A review of Resident 34's Minimum Data Set (MDS, a standardized assessment and care screening tool), dated 8/23/2023, indicated Resident 34 was moderately impaired in cognition (the process of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-20 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure staff were not standing over residents while assisting with feeding for two of two sampled residents (Resident 106 and 49) investigated for dignity. This deficient practice had the potential to negatively affect the resident's sense of self-esteem and self-worth. Findings: a. A review of Resident 106's Face Sheet (admission Record) indicated the facility originally admitted the resident on 8/17/2023 and readmitted on [DATE] with diagnoses including gastrostomy status (GT-tube inserted through the belly that brings nutrition directly to the stomach), anxiety disorder (intense, excessive, and persistent worry and fear about everyday situations), and peripheral vascular disease (a circulatory condition in which narrowed blood vessels reduce blood flow to the limbs). A review of Resident 106's Minimum Data Set (MDS-a standardized assessment and screening tool) dated 9/12/2023, indicated the resident had severely impaired cognition…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-20 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to obtain a consent and inform the resident in advance of the risks and benefits of the psychotropic (medications capable of affecting the mind, emotions, and behavior) medication clozapine (medication that treats schizophrenia [a disorder that affects a person's ability to think, feel, and behave clearly] for one of five sampled residents (Resident 69). This deficient practice resulted in Resident 69 not being informed regarding the use of a psychotropic medication. Findings: A review of Resident 69's Face Sheet (admission Record) indicated the facility admitted the resident on 9/20/2023, with diagnoses including schizophrenia, epilepsy (a brain disorder that causes recurring, unprovoked seizures [burst of uncontrolled electrical activity between brain cells that causes temporary abnormalities in muscle tone or movements]), and gastro-esophageal reflux disease (a common condition in which the stomach contents move up into the esophagus [tube that connects the throat to the stomach]). A review of Resident 69's Minimum Data…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-20 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the licensed nursing staff failed to meet professional standards of quality of care by failing to ensure a resident had an order for surgical wound dressing changes upon admission for one of three sampled residents (Resident 317). This deficient practice had delayed service and treatment of Resident 317's surgical wound and placed Resident 317 at risk for developing infection of the wound. Findings: A review of Resident 317's Face Sheet (admission Record) indicated the facility admitted the resident on 10/13/2023 with diagnoses including blood clot (clumps that occur when blood hardens from a liquid to a solid), type two diabetes mellitus (chronic condition that affects the way the body processes blood glucose [sugar]). and left knee infection. A review of Resident 317's History and Physical dated 10/13/2023, indicated the resident had the mental capacity to make decisions. A review of Resident 317's admission Skin assessment dated [DATE], indicated the resident had a left…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-20 · tag F0694 — isolatedProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that one of three sampled residents (Resident 317) with a peripherally inserted central catheter line (PICC line-a long flexible catheter [thin tube] that is put into a vein) was provided with a PICC line dressing as ordered by the physician on 10/14/2023. This deficient practice had the potential to place Resident 317 at risk for complications and infection from a central line-associated blood stream infection (CLABSI-a serious infection that occurs when germs enter the bloodstream through the central line). Findings: A review of Resident 317's Face Sheet (admission Record) indicated the facility admitted the resident on 10/13/2023 with diagnoses including blood clot (clumps that occur when blood hardens from a liquid to a solid), type two diabetes mellitus (chronic condition that affects the way the body processes blood glucose [sugar]). and left knee infection. A review of Resident 317's History and Physical dated 10/13/2023,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-20 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure licensed nurses monitored a specific behavior for a resident on olanzapine (medication used to treat mental disorders including schizophrenia [severe mental disorder that affects the way a person thinks, acts, expresses emotions, perceives reality, and relates to others] and bipolar disorder [mental disorder that causes unusual shifts in mood, energy, activity levels, concentration, and the ability to carry out day-to-day tasks]) for one out of five sample residents (Resident 87) investigated for unnecessary medications. This deficient practice had the potential to result in adverse reaction or impairment in the resident's mental or physical condition. Findings: A review of Resident 87's Face Sheet (admission Record) indicated the facility admitted the resident on 9/7/2023, with diagnoses that included diabetes mellitus (a chronic condition that affects the way the body processes blood sugar) and dementia (loss of memory, language, problem-solving, and other thinking abilities that are severe enough to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-20 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to store food in accordance with professional standards for food service safety for 107 of 117 residents who are served food from the kitchen by failing to ensure a container of mixed vegetables inside the walk-in refrigerator was labeled with a use by date or the date it was opened. This deficient practice had the potential to place the residents at increased risk of experiencing a foodborne illness (an illness that comes from eating contaminated food). Findings: During the initial tour of the facility's kitchen on 10/16/2023 at 7:54 a.m., with the Dietary Supervisor (DS), observed an unlabeled container of mixed vegetables inside the walk-in refrigerator. The DS verified by stating that the container was unlabeled and stated that it should have been labeled with the date of when it was placed in the refrigerator. The DS stated it was important to label the container of mixed vegetables with the open date in order to ensure that staff did not use the vegetables beyond three days. The DS stated that, if used…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-20 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to maintain accurate clinical records in accordance with accepted professional standards and practices by failing to ensure Licensed Vocational Nurse 6 (LVN 6) did not willfully falsify entries in the Medication Administration Record (MAR- a flow sheet where nursing documents medications provided to a resident daily) for one of four sampled residents (Resident 51) investigated during medication administration. LVN 6 documented a heart rate (HR, the number of times the heart beats per minute [bpm]) of 85 bpm on 10/18/2023 that LVN 6 stated was determined by guessing the rate. This deficient practice resulted in inaccurate documentation in Resident 51's medical chart indicating the resident's HR was measured prior to the administration of carvedilol (a medication to treat high blood pressure [the force of the blood pushing on the blood vessel walls is too high]) with a physician's ordered parameter (a set of defined limits) to hold (do not give) if the HR was less than 55 bpm. Findings: A review of Resident 51's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-20 · tag F0851 — isolatedElectronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to electronically submit staffing information based on payroll data on a quarterly schedule to the Centers for Medicare & Medicaid Services (CMS) for one of four fiscal quarters (4th quarter of 2022 [7/1/2022 to 9/30/2022]). The deficient practice prevented the provision of complete and accurate direct care staffing information to the public. Findings: During a concurrent interview and record review on 10/19/2023 at 4:20 p.m., with the [NAME] President of Operations (VPO), reviewed the Payroll-Based Journal Staffing Data Report (PBJ-SDR) for 4th quarter of 2022 (7/1/2022 to 9/30/2022). The VPO verified by stating the report indicated the 4th quarter was triggered because the facility failed to submit the direct care staffing information data for the quarter. The VPO stated the facility submitted the report on 11/14/2023 at 9:04 p.m. Pacific Standard Time (PST), but it was not accepted because it was four (4) minutes past due as the submission is tailored to 12:00 a.m. Eastern Standard Time (EST). A review of the facility's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-20 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to label a resident's wash basin found inside a bathroom shared by four residents with a resident identifier for four (Residents 270, 44, 71, and 34) out of four sampled residents investigated for infection control. This deficient practice had the potential to place the residents at increased risk of cross contamination (the process by which bacteria or other microorganisms are unintentionally transferred from one substance or object to another, with harmful effect) and developing an infection. Findings: A review of Resident 270's Face Sheet (admission Record) indicated the facility admitted the resident on 10/8/2023 with diagnoses including gastrostomy (surgical procedure used to insert a tube, often referred to as a G-tube, through the abdomen and into the stomach) status. A review of Resident 270's Minimum Data Set (MDS - a standardized assessment and care screening tool), dated 9/7/2023, indicated the resident had severely impaired…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-09-08 · tag F0770 — failed to provide lab services — patternProvide timely, quality laboratory services/tests to meet the needs of residents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to draw (obtain) laboratory (lab) tests as ordered by the physician for one of three sampled residents (Resident 1). This deficient practice had the potential to delay necessary care and services. Findings: A review of Resident 1's admission Record indicated the facility admitted the resident on 3/29/2021 and readmitted on [DATE] with diagnoses that included depression (feelings of sadness) and hypothyroidism (happens when the thyroid gland [organ] doesn't make enough thyroid hormone). A review of Resident 1's Minimum Data Set (MDS, a standardized assessment and care screening tool), dated 2/03/2023, indicated Resident 1 had severely impaired in cognition (the process of acquiring knowledge and understanding through thought, experience, and the senses). The MDS indicated Resident 1 required one-person total dependence (full staff performance every time during a seven-day assessment period) with dressing, eating, and personal hygiene. A review of Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$240,281 in federal fines across 3 penalties. 2 Medicare payment denials on record.
- $54,560 — penalty dated 2025-05-05
- $80,876 — penalty dated 2024-10-11
- $104,845 — penalty dated 2023-10-20
- Medicare payment denial — starting 2024-11-12 for 44 days
- Medicare payment denial — starting 2024-01-20 for 3 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to THE MANDELBAUM FAMILY — 18 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 3.2 | -2.2 vs chain |
| Health inspection | 1 of 5 | 2.7 | -1.7 vs chain |
| Staffing | 4 of 5 | 3.9 | +0.1 vs chain |
| Quality measures | 4 of 5 | 4.5 | -0.5 vs chain |
The other 17 homes this chain runs (chain average 3.2★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| NEW VISTA NURSING HB OPERATOR, LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 35% | since 04/29/2025 |
| SOUTHERN CALIFORNIA HOLDINGS, LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 65% | since 04/29/2025 |
| BARBER FAMILY TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 35% | since 04/29/2025 |
| THE BENTZION MANDELBAUM 2021 IRREVOCABLE GIFT TRUST NO. 2 | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 33% | since 04/29/2025 |
| THE JANET MANDELBAUM 2021 IRREVOCABLE GIFT TRUST NO 2 | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 10% | since 04/29/2025 |
| MANDELBAUM, JANET | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 13% | since 04/29/2025 |
| BARBER, HYMAN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 04/29/2025 |
| GOBRIAL, MARK | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 05/01/2025 |
| MARISTELA, JESUS | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 07/14/2025 |
| MENDOZA, LORELEI | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 06/23/2025 |
| MANDELBAUM, BRENDA | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 04/09/2026 |
CMS files one row per role, so the 15 rows in the source record cover these 11 parties — each is shown once here with every role it holds. Nothing is omitted.
5 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 75% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.6M paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 056031. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-12-04, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.