Las Flores Convalescent Hospital
14165 Purche Ave., Gardena, CA 90249 · For profit - Limited Liability company · 144 certified beds · (310) 323-4570 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a high payroll-based staffing rating (4/5)
- lower-than-typical staff turnover (32% vs 45% nationally) — better care continuity
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has an abuse, neglect, or exploitation citation (F0600), cited Mar 2026
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 2 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (82) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $107,406 in federal fines (most recent 2026-03-05)
- its payroll-based staffing score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | Not rated |
Worth a closer look. This home's staffing rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | Not rated |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 18.7% | 10.2% | 15.4% | worse |
| Long-stay residents who lose too much weight | 14.5% | 4.0% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 3.3% | 0.8% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 2.0% | 1.2% | 2.0% | typical |
| Long-stay residents with depressive symptoms | 0.0% | 7.3% | 6.5% | check this* — see note marked star below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.4% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 0.0% | 1.6% | 3.3% | check this* — see note marked star below the table |
| Long-stay residents whose ability to walk worsened | 11.9% | 9.8% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 12.0% | 13.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 72.4% | 98.2% | 95.3% | worse |
| Long-stay residents with pressure ulcers | 6.9% | 4.3% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 10.3% | 10.2% | 21.2% | typical for the state‡ — see note marked double-dagger below the table |
| Short-stay residents who newly got an antipsychotic medication | 1.2% | 1.5% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 38.9% | 93.2% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 21.9% | 23.0% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 7.3% | 11.2% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 3.32 | 2.25 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.30 | 1.57 | 1.80 | better |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
29.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 83 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 40.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 95 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.51 therapist hours per resident per day in 2026Q1 — more than 82% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 35% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 29.7%CMS range 21.3–39.4 | 51.5% | Oct 2022–Sep 2024 | worse than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.1%CMS range 7.1–14.0 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 40.0% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 49.5% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 28.4% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 92.8% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 93.4% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 81.8% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.6% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.8%CMS range 4.9–12.4 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.45 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 144 beds and averages 118.5 residents a day — about 82% occupied, or roughly 26 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.30 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.36 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.72 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.59 hrs/resident/day on weekends vs 4.59 on weekdays — 22% thinner on weekends — a notable drop. RN hours go from 0.41 to 0.23 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 32% is below the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
82 citations, most serious first. The 15 most serious are shown; the remaining 67 are one tap away and print in full.
- Immediate jeopardy · Jcited before2024-10-17 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement care plan intervention to monitor routinely, one of three residents (Resident 1), to prevent from leaving the facility unsupervised by failing to specify: a. The type of supervision (the act of watching) Resident 1 needed after he eloped (when a resident who is cognitively, physically, mentally, emotionally, and/or chemically impaired leaves a care-giving facility or environment unsupervised, unnoticed, and/or prior to their scheduled discharge) from the facility on 6/19/2024 and 8/24/2024. b. How often Resident 1 would be monitored (watched), daily. This failure resulted in Resident 1 eloping from the facility and placed the resident at risk for medical complications, such as hypertensive crisis (dangerously high blood pressure), diabetic coma (loss of consciousness due to uncontrolled blood sugar), stroke (loss of blood flow to a part of the brain), behavioral crisis (inability to control oneself, becoming a danger to themselves or others),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2024-06-01 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents had an environment free of accident hazards (risk) for three (3) of 3 sampled residents (Residents 1, 2, and 3) who were smokers by failing to: 1). Ensure Resident 1 did not have a cigarette lighter on his bedside table on 5/29/2024 at 11:24 a.m. 2). Ensure Resident 2 did not have a lighter and two (2) cigarette sticks in her (Resident 2) purse on 5/29/2024 at 2:51 p.m. 3) Ensure Resident 3 did not have a lighter and 2 cigarette sticks while in the hallway, and at the bedside table on 5/30/2024 at 9:07 a.m. 4). Implement its policy and procedure (P&P) titled, Smoking: Nursing Manual-Nursing Administration, which indicated smoking materials such as cigarettes, and lighters should be stored in a secured area (area where access was limited to authorized persons only), and residents who smoked will be assessed for the most appropriate method to securely store smoking materials such as lighters, and cigarettes. These deficient…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited beforedisputed · IIDR2026-03-05 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to: 1. Ensure Resident 1 was free from physical abuse when Resident 2 punched Resident 1 in the face.As a result, Resident 1 sustained nasal fractures (broken bones), a nosebleed and bump on the forehead which required a transfer to the general acute care hospital (GACH) for evaluation and treatment.Findings: a. During a review of Resident 1's face sheet (admission record), the face sheet indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including Diabetes Mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing), congestive heart failure (CHF-a heart disorder which causes the heart to not pump the blood efficiently, sometimes resulting in leg swelling), and major depressive disorder (a mental health condition characterized by persistent and intense feeling of sadness or loss of interest that interferes with daily functioning). During a review of Resident 1's history and physical (H& P),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2025-12-05 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of six sampled residents (Resident 1), did not develop pressure ulcer (localized, pressure-related damage to the skin and/or underlying tissue usually over a bony prominence [any point of the body where the bone is immediately below the skin surface]) at the facility. The facility failed to:1). Implement its policy and procedure (P&P) titled, Pressure Ulcer Prevention which indicated, the facility should develop a care plan for residents at risk for pressure ulcers specific to the resident's risk factors (something that increases the chance of developing pressure ulcer).2). Provide care and services to promote the prevention of pressure ulcer development as indicated in its P&P titled, Pressure Ulcer Prevention. 3). Update Resident 1's care plan with additional interventions (actions), including turning and repositioning, offloading pressure, and address Resident 1's tendency to reposition himself back to his left side when Certified Nurse…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2025-12-05 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to prevent one of six sampled residents (Resident 1) from having unplanned severe (greater than 5 percent weight loss in one month) weight loss by failing to:Implement Resident 1's Care Plan titled, Has Potential for Nutrition Problems which indicated to monitor and document Resident 1's meal percentage consumed for each meal. Implement Resident 1's Care Plan titled, Malnourished as evidenced by Nutritional Screening Tool Score of 02, which indicated to offer supplement to Resident 1 if his intake was below 50 percent. Follow the Registered Dietician's (RD) recommendations on 7/14/2025 and 9/3/2025 to provide large-portion meals to Resident 1. 4. Conduct an interdisciplinary Team ([IDT] group of healthcare professionals working together to plan the care needed for each resident) meeting to address Resident 1's unplanned severe weight loss on 9/1/2025 and make recommendations or Care Plan to prevent further weight loss. These failures resulted in Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-08 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure expired and unlabeled food items were not in the kitchen.This deficient practice had the potential to cause foodborne illnesses for residents.Findings:During the initial kitchen tour observation of Freezer 1, on 5/6/2026 at 8:22 a.m., with the Dietary Services Supervisor (DSS), two opened frozen pizzas were observed in the freezer with expiration of 4/30/2026. The DSS stated the pizzas should have been discarded. The DSS stated the risk of having expired food items could result in residents falling ill if food was consumed. During an observation of the Walk-In Fridge 1, on 5/6/2026 at 8:28 a.m., a storage container of lettuce heads was observed with an expiration date of 4/25/2026 and an opened bag of sliced cheese had an expiration date of 5/4/2026. The DSS stated the risk of not discarding expired food could result in foodborne illnesses amongst residents.During an observation of Refrigerator 1, on 5/6/2026 at 8:36 a.m., two opened cartons of 2% reduced fat milk and a 32-ounce-bottle of coffee creamer was observed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-08 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to provide dignity and respect for one of four sampled residents (Resident 67) when his indwelling urinary catheter (a flexible tube inserted into the bladder to continuously drain urine) collection bag was not covered with a privacy cover.This deficient practice resulted in Resident 67 feeling embarrassed that people could see his urine.Findings:During a review of Resident 67's admission Record, the admission record indicated Resident 67 was initially admitted to the facility on [DATE] and readmitted on [DATE]. Resident 67's diagnoses included retention of urine (inability to fully empty the bladder), unspecified urethral stricture (a narrowing of the urethra-the tube carrying urine out of the body), and depression (a mood disorder that causes a persistent feeling of sadness and loss of interest).During a review of Resident 67's Minimum Data Set (MDS-a resident assessment tool), dated 2/12/2026, the MDS indicated Resident 67 was able to understand and be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-08 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to obtain and document informed consent (voluntary agreement to accept treatment and/or procedures after receiving education regarding the risks, benefits, and alternatives offered) for one of five residents (Resident 9) prior to administering treatment with psychoactive medications (a drug that changes brain function and results in alterations in perception, mood, consciousness or behavior.)This deficient practice violated Resident 9 and Resident 9's Responsible Party (RP)'s right to make an informed decision regarding the use of psychoactive medications. Findings:During a review of Resident 9's admission Record, the admission record indicated Resident 9 was initially admitted to the facility on [DATE] and readmitted on [DATE]. Resident 9's diagnoses included schizoaffective disorder (a mental illness that can affect thoughts, mood, and behavior), anxiety disorder (persistent fear or worry that interferes with daily life), and major depressive disorder…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-08 · tag F0553 — failed to let residents help plan their care — isolatedAllow resident to participate in the development and implementation of his or her person-centered plan of care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure an interdisciplinary team ([IDT] team members from different disciplines who come together to discuss resident care) meeting was conducted after a Significant Change in Status Assessment ([SCSA]) - a comprehensive assessment that must be completed when the IDT has determined that a resident meets the significant change guidelines for either improvement or decline) for one of one sampled resident (Resident 10).This deficient practice violated Resident 10's and his representative's rights to be fully informed and had the potential to result in a delay of care and services.Findings:During a review of Resident 10's admission Record, the admission Record indicated Resident 10 was initially admitted to the facility on [DATE] and readmitted on [DATE]. Resident 10's diagnoses included chronic obstructive pulmonary disease ([COPD] - a chronic lung disease causing difficulty in breathing), dementia (a progressive state of decline in mental abilities), and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-08 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to accommodate the needs and preferences of one out of three sampled residents (Resident 22) by failing to honor and carry out a physician-ordered therapeutic Out-on-Pass.This deficient practice resulted in Resident 22 not being able to go out on pass when preferred. Findings:During a review of Resident 22's admission Record, the admission Record indicated Resident 22 was admitted to the facility on [DATE] with diagnoses including acute bronchiolitis (lung infection when the lungs get swollen and filled with mucus), dysphagia (difficulty swallowing), Type II diabetes mellitus (DM, a disorder characterized by difficulty in blood sugar control and poor wound healing), and hypothyroidism (a condition where the thyroid gland does not make enough hormones, causing the body to slow down).During a review of Resident 22's History and Physical (H&P) dated 2/12/2026, the H&P indicated Resident 22 had the capacity to understand and make decisions.During a review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-08 · tag F0637 — isolatedAssess the resident when there is a significant change in condition
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the Minimum Data Set ([MDS] - a federally mandated resident assessment tool) for Significant Change in Status Assessment ([SCSA]) - is a comprehensive assessment that must be completed when the Interdisciplinary Team ([IDT] - team members from different disciplines who come together to discuss resident care) has determined that a resident meets the significant change guidelines for either improvement or decline) was completed for one of one sampled resident (Resident 10).This deficient practice had the potential to result in inaccurate care and services for Resident 10 due to inappropriate MDS care screening and assessment tool practices.Findings:During a review of Resident 10's admission Record, the admission Record indicated Resident 10 was initially admitted to the facility on [DATE] and readmitted on [DATE]. Resident 10's diagnoses included chronic obstructive pulmonary disease ([COPD] - a chronic lung disease causing difficulty in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-08 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 52) had care plans (a personalized document outlining a resident's health needs, goals, and specific interventions) for diagnosis Type 2 Diabetes Mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing), and insulin (a hormone that removes excess sugar from the blood, can be produced by the body or given artificially via medication.)This deficient practice had the potential to result in delayed care and services for Resident 52.Findings:During a review of Resident 52's admission Record, the admission record indicated Resident 52 was admitted to the facility on [DATE] with diagnoses that included DM, anemia (a condition where the body does not have enough healthy red blood cells), and anxiety disorder (persistent fear or worry that interferes with daily life.)During a review of Resident 52's Minimum Data Set (MDS-a resident assessment tool) dated 4/20/2026, the MDS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-08 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure oxygen was administered as ordered for one out of one sampled resident (Resident 62).This deficient practice had the potential to lead to oxygen toxicity.Findings:During a review of Resident 62's admission record, the admission record indicated Resident 62 was admitted to the facility on [DATE] with diagnoses including acute respiratory failure (a sudden, life-threatening syndrome where the respiratory system fails to properly oxygenate the blood or remove carbon dioxide), sepsis (a life-threatening blood infection), pneumonia (an infection/inflammation in the lungs) and chronic obstructive pulmonary disease (COPD-a chronic lung disease causing difficulty in breathing).During a review of Resident 62 history and physical (H&P), dated 4/20/2026, the H&P indicated Resident 62 had the capacity to understand and make medical decisions.During a review of Resident 62's Minimum Data Set (MDS- a resident assessment tool), dated 4/25/2026,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-08 · tag F0745 — failed to provide medically-related social services — isolatedProvide medically-related social services to help each resident achieve the highest possible quality of life.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide medically related social services (services provided by the facility's staff to assist residents in attaining or maintaining their mental and psychosocial health) such as an outside referral for anger management support group therapy (a structured, supportive environment where people learn to recognize triggers and develop healthy coping skills to manage anger, rather than suppressing it) for one of one sampled resident (Resident 12).This deficient practice placed Resident 12 at risk for increased anxiety and ineffective coping ability that would diminish his quality of life.Findings:During a review of Resident 12's admission Record, the admission Record indicated Resident 12 was initially admitted to the facility on [DATE] and readmitted on [DATE]. Resident 12's diagnoses included anxiety disorder (mental health conditions characterized by persistent, excessive, and uncontrollable fear or worry that interferes with daily life), major…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-08 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure:A Narcotic Key Controlled Release Form (a log signed by licensed nurses during shift change endorsing over responsibility for the controlled substances in the cart) was completed accurately.The Controlled Drug (medications that the use and possession of are controlled by the federal government) Record (a log containing the date, time, quantity, and nurse's signature each time a dose is administered) was completed accurately for one of five sampled residents (Resident 113).These deficient practices increased the risk of loss or diversion of controlled medications.Findings:1. During a concurrent interview and record review on 5/6/2026 at 7:27 a.m. with Licensed Vocational Nurse 1 (LVN 1), medication cart 1 Narcotic Key Controlled Release Form, dated April 2026, was reviewed. LVN 1 stated the Narcotic Key Controlled Release Form for April 2026 was not completed accurately. LVN 1 stated there were missing licensed nurses' signatures of licensed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 67 citations
- Potential for harm · Dcited before2026-05-08 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the removal of one of one sampled resident's (Resident 10) indwelling foley catheter (a hollow tube inserted into the bladder to drain or collect urine) was documented in the resident's progress notes. This deficient practice had the potential for miscommunication, not receiving continuity of care and the potential to not receive the appropriate care and services Resident 10 needs.Findings:During a review of Resident 10's admission Record, the admission Record indicated, Resident 10 was initially admitted to the facility on [DATE] and readmitted on [DATE]. Resident 10's diagnoses included chronic obstructive pulmonary disease ([COPD] - a chronic lung disease causing difficulty in breathing), dementia (a progressive state of decline in mental abilities), and generalized muscle weakness (a loss of strength throughout most of the body, causing fatigue, and difficulty performing daily tasks).During a review of Resident 10's History and Physical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-29 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide close supervision for two of seven sampled residents (Resident 1 and Resident 2) reviewed for elopement (the act of leaving a facility unsupervised and without prior authorization) risk, by failing to ensure: 1. One-to-one (1:1- a dedicated nurse assigned to continuously observe and attend to a single resident, providing close supervision and immediate interventions when needed) monitoring every shift as indicated in the care plan. 2. The functionality of the wander guard system (a technology solution designed to detect, track, and alert staff when at high risk for elopement resident attempt to exit a designated area).These deficient practices resulted in Residents 1 and 2 eloping from the facility on 7/19/2025, unsupervised for several hours, placing the residents at risk for serious harm, including injury, exposure to environmental hazards, and death. Findings: a. During a review of Resident 1's admission Record, the admission Record…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-03 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to protect the resident's right to be free from physical abuse (deliberate, aggressive, or violent behavior with the intention to cause harm), for one of two sampled residents (Resident 3) when Resident 4 physically attacked Resident 3.This deficient practice resulted in Resident 3 sustaining welts (raised, red, or skin-colored bumps that appear on the skin) to his left arm, after Resident 4 hit him with a clothes hanger.Findings: During a review of Resident 3's admission Record (face sheet), the face sheet indicated Resident 3 was originally admitted to the facility on [DATE] and readmitted [DATE] with diagnoses including schizophrenia (a mental illness that is characterized by disturbances in thought), anxiety (a feeling of worry or fear, often about potential future problems), and dementia (a progressive state of decline in mental abilities) with other behavioral disturbance. During a review of Resident 3's Care Plan titled, the resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-03 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the licensed nursing staff failed to develop a baseline care plan addressing identified mood/behavior concerns for one of five sampled residents (Resident 2).This deficient practice had the potential for delayed provision of necessary care and services.Findings:During a review of Resident 1's admission Record (face sheet), the admission record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including anxiety (a feeling of worry or fear, often about potential future problems), psychosis (a severe mental condition in which thought, and emotions are so affected that contact is lost with reality), and depression (a mood disorder characterized by persistent feelings of sadness, loss of interest in activities, and a range of other symptoms that can significantly impair daily functioning.)During a review of Resident 1's History and Physical (H&P) dated 4/1/2025, the H&P indicated Resident 1 did not have capacity to understand and make…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-03 · tag F0943 — isolatedGive their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Certified Nursing Assistant (CNA) 1 received staff training after a resident (Resident 5) accused CNA 1 of abuse during personal hygiene care.This deficient practice had the potential for CNA 1 to cause harm to residents if not properly trained regarding abuse.Findings:During a review of Resident 5's admission Record (face sheet), the admission record indicated Resident 5 was originally admitted to the facility on [DATE] and readmitted [DATE] with diagnoses including muscle weakness, schizophrenia (a mental illness that is characterized by disturbances in thought), anxiety (a feeling of worry or fear, often about potential future problems), dementia (a progressive state of decline in mental abilities) with psychotic disturbance (a severe mental condition in which thought, and emotions are so affected that contact is lost with reality.) During a review of Resident 5's History and Physical (H&P), dated 3/11/2025, the H&P indicated Resident 5 had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-03-07 · tag F0755 — failed to provide safe pharmacy services — widespreadProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to: 1. Follow its policy and procedure (P&P) to replace the portable container non-antibiotic medication Emergency-Kit (E-Kit) within 48-72 hours. 2. Implement its P&P titled, Disposal of Medication and Medication-Related Supplies, which indicated to ensure accurate destruction of all medications including narcotic (drug which relieves pain and induces drowsiness, stupor, or unconsciousness) were conducted with the signature of licensed nurse. These deficient practices placed all residents at risk for not providing medication during emergency situations and had the potential of loss or diversion of controlled medication. Findings: 1. During a concurrent observation and interview on 3/6/2025 at 2:16 p.m., in station 1 medication storage room with Licensed Vocational Nurse (LVN) 4, one E-Kit with prescription #836, with a red zip tie and one E-Kit with prescription #890 with a red zip tie was observed. LVN 4 stated a red zip tie meant the E-Kit had been opened. During a concurrent interview and record review on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-07 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to meet the professional standards of nursing practice by failing to: 1. Properly obtain accurate orthostatic blood pressure (a form of low blood pressure that happens when standing after sitting or lying down) readings for two of two sampled residents (Residents 1 and 25). This deficient practice had the potential for Residents 1 and 25 to experience a delay in interventions if they were positive for orthostatic hypotension (low blood pressure). 2. Ensure medication, Diclofenac Sodium External Gel 1% (a medication to treat pain and inflammation), was administered to the correct site as ordered by the physician for one of five sampled residents (Resident 96). This deficient practice had the potential to result in unintended complications of the medication, which could potentially lead to overdose or an adverse reaction for Resident 96. 3. Administer Midodrine HCI (a medication to treat low blood pressure) following parameters set by physician order for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-07 · tag F0726 — failed to have competent, trained nursing staff — patternEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review, the facility failed to: 1. Complete initial and annual skills competencies for four of four Restorative Nursing Aide (RNA, nursing aide program that help residents to maintain their function and joint mobility) staff. This deficient practice had the potential to cause injury and worsening contractures (loss of motion of a joint) for 51 current residents who required RNA treatments. 2. Ensure their Licensed Vocational Nurse knew what the purpose of checking orthostatic hypotension (a condition where blood pressure drops significantly when a person stands up from a sitting or lying position or sits up from a lying position) was for and how to obtain blood pressure readings to check for orthostatic hypotension. This deficient practice had the potential to place residents at risk for a delay in care and services which could result in falls or injury. Findings: 1. During a concurrent interview and record review with the Director of Staff Development (DSD), on 3/6/2025 at 9:58 a.m., Restorative Nursing Aide 1 (RNA 1), Restorative Nursing Aide 2 (RNA…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-07 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to store medications properly by failing to: 1. Ensure an unopened Lantus (a long lasting insulin [a hormone that removes excess sugar from the blood, can be produced by the body or given artificially via medication]) pen, an unopened insulin vial and insulin pen of Glargine YFGN (a long lasting insulin [a hormone that removes excess sugar from the blood, can be produced by the body or given artificially via medication]) were stored inside the refrigerator per manufacturer's guidelines. 2. Ensure a multi-dose medication container was clean and free from particles stored in medication cart 1. These deficient practices had the potential for the loss of efficacy of Lantus and Insulin Glargine YFGN, cause ineffective management of the residents' diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing) and had the potential for the resident to receive contaminated medications. Findings: 1. During a concurrent observation and interview on 3/6/2025 at 1:45 p.m., with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-07 · tag F0770 — failed to provide lab services — patternProvide timely, quality laboratory services/tests to meet the needs of residents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to have laboratory orders implemented for three of six sampled residents (Residents 25, 42 and Resident 100) by failing to: 1.Ensure Resident 25 and Resident 42 had laboratory orders drawn as ordered by the physician. 2. Ensure Resident 100 had a Keppra (anti-seizure drug) level blood draw (a procedure in which a needle is used to take blood from a vein, usually for laboratory testing) monthly. These deficient practices caused Resident 25 and Resident 42 a delay in care and placed Resident 100 at risk for seizures (a sudden, uncontrolled electrical disturbance in the brain which can cause uncontrolled jerking, blank stares, and loss of consciousness) Findings: 1. During a review of Resident 25's admission Record (document containing basic information regarding a resident), The admission Record indicated Resident 25 was admitted on [DATE] and readmitted on [DATE] with diagnoses that included acute kidney failure (a sudden decline in kidney function),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-07 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the dietary staff followed proper storage practices in the kitchen by: 1. Not properly closing opened bags of dry food and ensuring the dry food products were stored in containers with tight fitting lids. 2. Not dating opened multi-use containers. This deficient practice had the potential to result in the attraction of pests and contamination of food served to residents. Findings: During an observation on 3/4/2025 at 8:20 a.m. in the kitchen dry storage room, three bags of dry cereal were observed with plastic wrap tied loosely around the bag, causing the bag to stay open. An opened gallon of pancake mix and waffle syrup without a label indicating the date it was opened was also observed. During a concurrent observation and interview on 3/4/2025 at 8:25 am in the kitchen dry storage room with Dietary Aide (DA), the DA stated the dry cereal bags were not tied close and could allow pests to enter the bag and contaminate the food. The DA stated the bottle of pancake mix and waffle syrup were not labeled…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-07 · tag F0838 — failed to assess facility resources and resident needs — patternConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a contingency plan (a pre-defined set of actions to be taken if an original plan fails or an unexpected event occurs) was developed and included in the Facility Assessment (a process for evaluating a facility's resident population and identifying the resources needed to provide care and services). This deficient practice had the potential for the facility to ineffectively respond during unexpected circumstances and negatively impact resident care. Findings: During a concurrent interview and record review on 3/5/2025 at 9:25 a.m., with the Administrator (ADM), the Facility's assessment dated [DATE], was reviewed. The ADM stated the Facility's Assessment was incomplete. The ADM stated the Facility's Assessment did not include the contingency plan including staffing needs during emergency that would affect resident's care. The ADM stated the Facility Assessment was an overview of the resident population and it reflected the services provided by the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-07 · tag F0865 — failed to run a quality-improvement (QAPI) program — patternHave a plan that describes the process for conducting QAPI and QAA activities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide meeting minutes (notes) of the Quality Assurance and Performance Improvement ([QAPI] - a data driven proactive approach to improvement used to ensure services are meeting quality standards) program to prove three repeat deficiencies in the areas of Resident Rights, Laboratory Services, and Pharmacy Services, cited during the previous recertification survey of 2024, were discussed and evaluated. This deficient practice had the potential for repeated deficiencies and placed the residents at risk for harm if areas identified were not investigated, analyzed and ensure corrective actions or activities to improve performance were effectively implemented. Findings: During a review of documents titled, Statement of Deficiencies (SOD), dated 3/8/2024, the SOD indicated the facility had deficiencies related to Resident Rights, Laboratory Services, and Pharmacy Services. During an interview on 3/7/2025 at 11:47 a.m., with the Administrator (ADM), the ADM stated the facility did not have any minutes or any evidence of QAPI…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-07 · tag F0907 — patternProvide enough space and equipment to meet each resident's needs
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure five wheelchairs (WC, chair fitted with wheels for transport) and one geriatric chair (a large, padded chair designed to help persons with limited mobility) were not stored outside, under the rain. This deficient practice had the potential to cause damage to medical equipment and prevent safe use of WCs and geriatric chairs for residents residing the facility. Findings: During an interview on 3/5/2025 at 8:53 a.m. with the Director of Rehabilitation (DOR), the DOR stated the facility had difficulty maintaining and keeping WCs, because the WCs get lost. During an observation and interview on 3/5/2025 at 1:16 p.m. in the therapy gym, the DOR stated he prepared and cleaned a WC for a resident, but it was stored outside in the rain, and now needed to be dried. The DOR stated because the WC was outside and was wet, the WC could not be used for the resident today and hopefully, would be dried by tomorrow for resident use. The DOR stated there was no other WC for the resident to use because the resident required a custom WC.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-07 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to: 1. Ensure a resident and/or responsible party (RP) was informed in advance, of the risks and benefits of psychoactive medication (a drug that changes brain function and results in altercations in perception, mood, consciousness, or behavior) for one of five residents (Resident 46). This deficient practice violated the residents' right to make an informed decision regarding the use of psychoactive medications. Findings: During a review of Resident 46's admission Record, the admission Record indicated, Resident 46 was initially admitted to the facility on [DATE] and latest readmission was on 2/7/2025. Resident 46's diagnoses included diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing), chronic kidney disease (CKD-condition which the kidneys are damaged and cannot filter blood as well as they should), and bipolar disorder (sometimes called manic-depressive disorder; mood swings that range from the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-07 · tag F0553 — failed to let residents help plan their care — isolatedAllow resident to participate in the development and implementation of his or her person-centered plan of care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to: 1. Ensure one of 25 sampled residents (Resident 275) participated in care planning meetings. This deficient practice violated Resident 275's rights to be fully informed of the resident's plan of care and had the potential to result in delay of care and services. Findings: During a review of Resident 275's admission Record (front page of the chart that contains a summary of basic information about the resident), the admission Record indicated, Resident 275 was admitted to the facility on [DATE]. Resident 275's diagnoses included chronic obstructive pulmonary disease ([COPD] - a chronic lung disease causing difficulty in breathing), hypertension ([HTN] - high blood pressure), and congestive heart failure ([CHF] - a heart disorder which causes the heart to not pump the blood efficiently, sometimes resulting in leg swelling). During a review of Resident 275's History and Physical (H&P), dated 1/7/2025, the H&P indicated, Resident 275 had the capacity to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-07 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one out of six sampled resident's (Resident 36 and Resident 224) call light was within reach. This deficient practice had the potential to result in a delay in or an inability for the residents to obtain necessary care and services. Findings: A. During a review of Resident 36's admission Record ([Face Sheet] front page of the chart that contains a summary of basic information about the resident), the Face Sheet indicated Resident 36 was admitted to the facility on [DATE]. Resident 36's diagnoses included chronic obstructive pulmonary disease ([COPD]- a chronic lung disease causing difficulty in breathing), hemiplegia (paralysis of the arm, leg, and trunk on the same side of the body), and muscle weakness (a lack of muscle strength). During a review of Resident 36's History and Physical (H&P), date unknown, the H&P indicated, Resident 36 had the capacity to understand and make decisions. During a review of Resident 36's Minimum Data…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-07 · tag F0561 — failed to honor residents' choices — isolatedHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of 25 sampled resident's (Resident 273) preference to have a shower was honored. This deficient practice had the potential to affect Resident 273's psychosocial wellbeing. Findings: During a review of Resident 273's admission Record (front page of the chart that contains a summary of basic information about the resident), the admission Record indicated, Resident 273 was admitted to the facility on [DATE]. Resident 273's diagnoses included urinary retention (a condition that makes it difficult to empty your bladder), dysphagia (difficulty of swallowing), and urinary tract infection ([UTI] - an infection in the bladder/urinary tract). During a review of Resident 273's History and Physical (H&P), dated 3/2/2025, the H&P indicated, Resident 273 had the capacity to understand and make decisions. During a review of Resident 273's Minimum Data Set ([MDS] - a resident assessment tool), dated 3/4/2025, the MDS indicated Resident 273 was independent…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-07 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to inform and provide the Notice of Medicare Non-Coverage ([NOMNC] - a notice that indicates when your care is set to end from a skilled nursing facility) form 48 hours prior to the end of skilled nursing services to resident representative for one of three sampled residents (Resident 32). This deficient practice had the potential to result in the resident not being able to exercise his right to file an appeal and unknowingly paying for non-covered care expenses. Findings: During a review of Resident 32's admission Record (front page of the chart that contains a summary of basic information about the resident), the admission Record indicated Resident 32 was admitted to the facility on [DATE]. Resident 32's diagnoses included unspecified dementia (a progressive state of decline in mental abilities), cerebrovascular accident ([CVA] - a stroke, loss of blood flow to a part of the brain), and dysphagia (difficulty of swallowing). During a review of Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-07 · tag F0640 — isolatedEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to transmit the Minimum Data Set ([MDS] - a resident assessment tool) within 14 days after completion to the Centers for Medicare and Medicaid Services (CMS) for one of 25 sampled residents (Resident 93). This deficient practice resulted in incorrect data transmitted to CMS and had the potential to affect continuity of care. Findings: During a review of Resident 93's admission Record (front page of the chart that contains a summary of basic information about the resident), the admission Record indicated Resident 93 was admitted to the facility on [DATE]. Resident 93's diagnoses included diabetes mellitus ([DM] - a disorder characterized by difficulty in blood sugar control and poor wound healing), cerebrovascular accident ([CVA] - a stroke, loss of blood flow to a part of the brain), and anemia (a condition where the body does not have enough healthy red blood cells). During a review of Resident 93's Minimum Data Set ([MDS] - a resident assessment tool),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-07 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure a care plan for Seroquel (antipsychotic, class of medications that treat mental illness) or Duloxetine (antidepressant, used to treat depression [feeling of sadness and low mood] was formulated for one of 25 sampled residents (Residents 46). This deficient practice had the potential for the affected resident not to receive the care and services needed and the provision of a poor-quality care. Findings: During a review of Resident 46's admission Record, the admission Record indicated Resident 46 was initially admitted to the facility on [DATE] and latest readmission was on 2/7/2025. Resident 46's diagnoses included diabetes mellitus (DM- a disorder characterized by difficulty in blood sugar control and poor wound healing), chronic kidney disease (CKD-condition which the kidneys are damaged and cannot filter blood as well as they should), and bipolar disorder (sometimes called manic-depressive disorder; mood swings that range from the lows of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-07 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide one of six sampled residents (Resident 104) with care and services to perform activities of daily living (ADLs, basic daily activities such as eating and transferring) by failing to provide Resident 104 with an appropriate wheelchair (WC, chair fitted with wheels for transport) for transfers and out of bed activities. This deficient practice had the potential for Resident 104 to experience a decline in overall physical and mental wellbeing. Findings: During a review of Resident 104's admission Record, the admission record indicated Resident 104 was readmitted to the facility on [DATE] with diagnoses including muscle weakness and lack of coordination. During a review of Resident 104's Initial History and Physical (H&P) dated 12/3/2024, the H&P indicated Resident 104 had the capacity to understand and make decisions. During a review of Resident 104's Minimum Data Set (MDS, resident assessment tool) dated 12/9/2024, the MDS indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-07 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide one of three sampled residents (Resident 24), with activities outside of the resident's room. This failure caused the resident to feel isolated and lacking socializing with residents outside her room. Findings: During a review of Resident 24's admission Record, the admission record indicated the facility admitted Resident 24 on 5/18/2016 and re-admitted on [DATE], with diagnoses that included hemiplegia and hemiparesis affecting left side (conditions that causes paralysis and weakness) and epilepsy (a chronic brain disorder that causes recurrent seizures). During a review of Resident 24's Minimum Data Set (MDS - a resident assessment tool) dated 2/10/2025, the MDS indicated Resident 24 had the ability to express ideas and wants and the ability to understand others. The MDS also indicated it was very important for Resident 24 to do things with groups of people and go outside to get fresh air when the weather is good. During a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-07 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide appropriate services to prevent a decline in joint range of motion (ROM, full movement potential of a joint) for two out of 10 sampled residents (Resident 3 and 27) who had limited ROM by failing to: 1. Ensure Resident 3 received timely quarterly (every three months) Rehabilitation Joint Mobility Assessments (JMA) to monitor changes in joint range of motion. 2. Ensure Resident 27 had a left elbow splint was placed five days a week. These deficient practices had the potential to cause further decline in Resident 3 and Resident 27's ROM and overall quality of life. Findings: A. During a review of Resident 3's admission Record, the admission record indicated Resident 3 was re-admitted to the facility on [DATE] with diagnoses including but not limited to hemiplegia (weakness to one side of the body) and hemiparesis (inability to move one side of the body) cerebrovascular disease (disease of the blood vessels, especially blood vessels…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-07 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure one out of six sampled residents (Resident 57) head of bed ([HOB] -raising the head of the bed to help patients reduce the risk of aspiration in patients receiving enteral nutrition) was in proper position while the enteral tube feed ([TF]- a delivery of nutrition bypassing the mouth directed to the stomach when a patient cannot safely eat nutrition directly ) was running. This deficient practice of not having the HOB in proper position placed Resident 57 at risk for aspiration (inhalation of food, liquids, other material into the lungs). Findings: During a review of Resident 57's admission Record ([Face Sheet] front page of the chart that contains a summary of basic information about the resident), the Face Sheet indicated Resident 57 was initially admitted to the facility on [DATE] and was last readmitted on [DATE]. Resident 57's diagnoses included gastro-esophageal reflux disease ([GERD]- a condition which stomach contents,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-07 · tag F0694 — isolatedProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to: 1. Assess the insertion site of a Peripherally Inserted Central Catheter ([PICC Line] - a flexible tube that is inserted into a vein in the upper arm and guided into a large vein above the right side of the heart) at least once every shift and change the dressing every 7 days for one of one sampled resident (Resident 21). This deficient practice had the potential for Resident 21's PICC line insertion site to develop infection and other complications. Findings: During a review of Resident 21's admission Record (front page of the chart that contains a summary of basic information about the resident), the admission Record indicated, Resident 21 was initially admitted to the facility on [DATE] and readmitted on [DATE]. Resident 275's diagnoses included sepsis (a life-threatening infection), diabetes mellitus ([DM] - a disorder characterized by difficulty in blood sugar control and poor wound healing), and hypertension ([HTN] - high blood sugar). During a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-07 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to: 1. Ensure pain was managed for one of 25 sampled residents (Resident 224) in a timely manner. This deficient practice resulted in Resident 224 experiencing unnecessary pain. Findings: During a review of Resident 224's admission Record, the admission Record indicated, Resident 224 was admitted to the facility on [DATE]. Resident 224's diagnoses included difficulty walking, muscle weakness, asthma (a chronic lung disease making it difficult to breathe), and congestive heart failure (CHF- heart disorder which causes the heart to not pump the blood efficiently, sometimes resulting in leg swelling). During a review of Resident 224's History and Physical (H&P), dated 2/16/2025, the H&P indicated Resident 224 had the capacity to understand and make decisions. A review of Resident 224's Minimum Data Set (MDS - a resident assessment tool), dated 2/21/2025, indicated Resident 224 was assessed to comprehend (the action or capability of understanding something)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-07 · tag F0711 — isolatedEnsure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one out of six sampled residents (Resident 100) orders for prescribed eye drops were carried out. This deficient practice of not following the physician orders for prescribed eye drops had the potential for worsening of Resident 100's eye conditions. Findings: During a review of Resident 100's admission Record ([Face Sheet] front page of the chart that contains a summary of basic information about the resident), the Face Sheet indicated Resident 100 was admitted to the facility on [DATE]. Resident 100's diagnoses included respiratory failure (a condition in which you blood does not have enough oxygen or has too much carbon dioxide), epilepsy (a condition characterized by recurrent, unprovoked seizures, caused by abnormal electrical activity in the brain), and polycystic kidney (a genetic disorder characterized by the growth of numerous fluid-filled cysts in the kidneys). During a review of Resident 100's History and Physical (H&P), the H&P…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-07 · tag F0813 — isolatedHave a policy regarding use and storage of foods brought to residents by family and other visitors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure safe and sanitary storage practices of foods brought to residents by family and other visitors were followed for one of three sampled residents (Resident 42) when: 1. Resident 42's personal food item was not stored per manufacturer's directions. 2. Resident 42's personal food item was not labeled according to the facility's policy and procedure (P&P) titled, Food Brought in by Visitors which indicated perishable food will be labeled, dated, and discarded after 48 hours. This deficient practice had the potential for Resident 42 to experience foodborne illness (food poisoning). Findings: During a review of Resident 42's admission Record, the admission Record indicated Resident 42 was initially admitted on [DATE] and readmitted on [DATE]. Resident 42's diagnoses included Vitamin D deficiency, hyperlipidemia (high level of fats in the blood), and gastro-esophageal reflux disease (GERD- stomach contents flow back up into the esophagus,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-07 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to document in resident clinical records, when one of 25 sampled residents (Resident 76), was sent to General Acute Care Hospital (GACH) from dialysis center (a health office/clinic for treatment to cleanse the blood of wastes and extra fluids artificially through a machine when the kidneys have failed) due to unresponsiveness (a state where resident was not responding to stimuli). This deficient practice had the potential to cause delay in communication among staff and placed Resident 76 at risk of not receiving appropriate care. Findings: During a review of Resident 76's admission Record, the admission Record indicated, Resident 76 was admitted to the facility on [DATE]. Resident 76's diagnoses included End Stage Renal Disease ([ESRD] - irreversible kidney failure), anemia (a condition where the body does not have enough healthy red blood cells), and dysphagia (difficulty of swallowing). During a review of Resident 76's Minimum Data Set ([MDS] - a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-01 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to allow one of three sampled residents, (Resident 2), to exercise the right to refuse treatment, as indicated in the facility's operational manual, titled Resident Rights: Refusal of Treatment. This failure had the potential to cause Resident 2 to experience psychosocial harm. Findings: During a review of Resident 2 ' s admission Record indicated Resident 2 was admitted to the facility on [DATE] with a diagnosis of Type 2 Diabetes Mellitus ([DM], a disorder characterized by difficulty in blood sugar control and poor wound healing) without complications, hypertension (HTN-high blood pressure) and hoarding disorder. During a review of Resident 2 ' s History and Physical (H&P), dated 10/07/2024, the H&P indicated Resident 2 had the capacity (the ability to hold) to understand and make decisions. During a review of Resident 2 ' s Minimum Data Set (Minimum Data Set [MDS] a federally mandated resident assessment tool), the MDS dated [DATE], indicated Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-23 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure four of four sampled residents (Residents 1, 7, 8, and 9) was treated with respect and dignity when Certified Nurse Assistant (CNA 4): 1. Acted rudely and spoke to Resident 1 in a demanding voice during care. 2. Refused to stay with Resident 7 when the resident asked the CNA to wait for her while having a bowel movement. 3. Spoke loudly towards Resident 8. 4. Spoke in a harsh tone towards Resident 9 and repositioned the resident in a fast and hurried way. This deficient practice violated the resident's rights to be treated with respect and dignity and had the potential to negatively affect the self-esteem and psychosocial well-being of the residents. Findings: During a Review of Resident 1 ' s admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE] and re-admitted on [DATE]. Resident 1 ' s diagnoses included diabetes mellitus ([DM] a disorder characterized by difficulty in blood sugar control and poor…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-23 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure Dietary staff followed proper sanitation practices in the kitchen by not sweeping and mopping the kitchen floors as indicated on the Cleaning Schedule. This deficient practice had the potential to result in attracting pests in the kitchen and contamination of food served to the residents. Findings: During an observation on 10/22/2024 at 11:30 a.m., in the kitchen, food residue, dirt, and other debris on the floors behind black cabinets, behind and on the side of the dish washing machine, under the sink, under the refrigerator, and under and on the side of the stove were observed. During an interview on 10/23/2024 at 11:19 a.m., with the Dietary Aid (DA), the DA stated the daily assigned dishwasher would sweep after washing the dishes. The DA stated if the kitchen floor was not cleaned well, resident ' s food could become contaminated and could attract bugs. During a concurrent record review and interview on 10/23/2024 at 11:33 a.m., with the Dietary Supervisor (DS), surveyor pictures of the kitchen were reviewed. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-28 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement the abuse prevention program policy and procedure by not reporting an allegation of abuse for one of four sampled residents (Resident 1) to the California Department of Public Health ([CDPH]- state agency), after Family Member (FM) 1 stated Certified Nurse Assistant (CNA) 1 raised her arm to hit Resident 1. This deficient practice had the potential for under-reporting abuse incidents, delay in investigation of an abuse allegation, and placed Resident 1 and other residents at risk for further abuse. Findings: During a review of Resident 1 ' s admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including hemiplegia (paralysis on one side of the body), and hemiparesis (weakness or inability to move one side of the body) following intracranial hemorrhage (brain bleed), and syncope (fainting or passing out). During a review of Resident 1 ' s Minimum Data Set ([MDS]- a standardized…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-13 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to submit the results of the investigation of an injuries of unknown source to the state agency (California Department of Public Health [CDPH]) within 5 working days of the incident for one of three sampled residents (Resident 1). This deficient practice delayed the CDPH investigation of unknown source of injury of Resident 1. Findings: A review of Resident 1's admission Record, the admission Record indicated, Resident 1 was originally admitted to the facility on [DATE] and readmitted on [DATE]. Resident 1's diagnoses included dementia (loss of cognitive functioning, thinking, remembering, and reasoning), cerebral infarction (loss of blood flow to part of the brain) with hemiparesis (weakness or inability to move on one side of the body), and contractures (limitation in range of motion) on left elbow, left ankle, and right ankle. A review of Resident 1's History and Physical (H&P), dated 3/1/2024, indicated, Resident 1 did not have the capacity to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-01 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement its policy and procedure (P&P) titled, Abuse Prevention and Prohibition Program: Operational Manual-Abuse & Neglect, which indicated the facility should report allegations of abuse immediately, but no later than two hours. This failure delayed the investigation by the California Department of Public Health (CDPH). Findings: 1). A review of Resident 1 ' s admission Record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including cerebral infarction (stroke), schizophrenia (a chronic and severe mental disorder that affects how a person thinks, feels, and behaves) and extrapyramidal movements (involuntary, uncontrollable movements). A review of Resident 1 ' s Minimum Data Set (Minimum Data Sheet [MDS] a standardized assessment and care screening tool), dated 4/15/2024, indicated Resident 1 had severe cognitive impairment (the ability to think and reason). The MDS indicated Resident 1 was independent with mobility. 2).…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-29 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to document and implement a physician telephone order to flush urinary catheter (a tube placed in the body to drain and collect urine from the bladder), monitor characteristics of urine and document urine output for 1 of 4 sampled residents (Resident 1). These failures resulted in Resident 1 being admitted to the general acute care hospital (GACH) with bladder distention (when the pouch that holds your urine is enlarged) and infection. Findings: A review of Resident 1 ' s admission record, dated 5/15/24, the admission record indicated Resident 1 was initially admitted on [DATE] and re-admitted [DATE], with diagnosis of benign prostate hyperplasia ([BPH]a condition in men in which the prostate gland is enlarged and not cancerous) with lower urinary tract symptom ' s, adult failure to thrive, and cardiomegaly (enlargement of the heart). A review of Resident 1 ' s Minimum Data Set (MDS-an assessment and care planning tool) dated 5/16/24, the MDS indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-08 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Resident 1 received cast/splint care for 5 months after being transferred to the SNF in accordance with professional standards of practice for one of one sampled resident (Resident 1). Resident 1 did not receive cast/splint care for 5 months after being transferred to SNF. Which resulted in Resident 1 not receiving proper cast care. These deficient practices resulted in the failure in the delivery of necessary care and services in receiving cast care, failing to implement its policy and procedures (P&P) related to cast care and accurately documenting in the initial admission assessment records. Findings: A review of Resident 1's admission records indicated Resident 1 was a 56- year-old male, admitted to the facility on [DATE]. Resident 1's diagnoses included non-displaced fracture of lateral malleolus of right fibula (ankle fracture), peripheral vascular disease (a condition in which narrowed blood vessels reduce blood flow to the limbs), venous…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to: 1. Ensure all smoking residents are supervised while they smoke. 2. Cigarette butts are disposed of properly. This deficient practice had the potential to cause injury to residents. Findings: During an observation on 3/8/2024, at 9:03 AM, in the courtyard across from room [ROOM NUMBER], multiple cigarette butts were seen lying throughout the courtyard. There were no smoking bibs, fire extinguisher, ash trays and cigarette disposal bins in the courtyard. During an interview with the Activities Director (AD 1), on 3/8/2024 at 9:45 AM, AD 1 stated smoking is done at the designated smoking patio, and residents who are smoking are to be supervised by a staff member during the day and night. The times for smoking are posted throughout the facility and in the rooms of residents who do smoke. The smoking patio has smoking apron for residents to use, fire extinguisher, cigarette disposal bin and ash trays, and drinking water for residents. During…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-08 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to: A. Ensure oxygen (air) tubing were dated, labeled, and changed every seven days per policy and procedure (P&P) for three of five sampled residents (Residents 77, 102, and 276). B. Ensure Resident 110 received three liters of oxygen as per physician's order. This deficient practice had the potential for four out of five sampled resident's (Residents 77, 102 and 276), to cause respiratory infection for residents on oxygen therapy and Resident 110's receiving less oxygen than required and can negatively impact the residents health and well-being. Findings: A. During an observation on 3/6/24 at 10:45 a.m., Resident 77 was wearing a nasal cannula (plastic tube used to give oxygen) and the tubing was not dated. During an interview on 3/7/24 at 8:47 a.m. with RN1, RN1 stated oxygen tubing should be used for a max of seven days. The tubing must be dated for infection control. During an interview on 3/8/24 at 11:30 a.m. with LVN4, LVN4 stated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-08 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure safe and sanitary food storage and food preparation practices in the kitchen when: 1. Unlabeled/undated food was found in the refrigerator and freezer. 2. Personal belongings were found stored with kitchen and resident supplies This deficient practice had the potential to result in the residents obtaining a food borne illness. Findings: 1. During an observation on 3/5/24 at 8:30 a.m., undated frozen ground beef was found in the freezer. Unlabeled and undated yogurt, salsa, and drinks were in the refrigerator. During an interview on 3/6/24 at 9:02 a.m. with CK3, CK3 stated when you stock and prepare food you have to put a date so you know how many days it has been there. If you don't know the date and give it to a resident, the resident can get sick. During an interview on 3/6/24 at 1:45 p.m. with DS1, DS1 stated all prepared foods in the refrigerator should have a date because you can only keep it for so many days. If the resident eats something that doesn't have a date they can get sick. Frozen foods…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-03-08 · tag F0814 — failed to dispose of garbage properly — patternDispose of garbage and refuse properly.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interview the facility failed to: 1. Ensure one out of three dumpsters were covered. This deficient practice had the potential to result in attracting rodents to the garbage site. Findings: During an observation on 3/7/24 at 8:55 a.m. one of the dumpsters was found propped open with a stick. During an interview on 3/7/24 at 9:02 a.m. with DS1, DS1 stated the dumpsters should be closed at all times. Leaving the dumpster open can attract rodents, pests and maggots. During an interview on 3/7/24 at 9:06 a.m. with Maintenance1, Maintenance1 stated the dumpsters should be closed. Leaving the dumpster open brings flies that can carry germs.
- Potential for harm · Dcited before2024-03-08 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to: A. Ensure a resident, who was totally dependent on staff for activities of daily living (ADL) a basic skill needed to carry out tasks of everyday life) and was not able to use a regular call light, was provided with a specialized call light in the form of a pad for one Resident 275. B. Ensure the call light was within reach for Resident 29 and Resident 120. This deficient practice had the potential for three out of five sampled resident's (Resident 275, 29 and 120), not being able to summon a staff member for help as needed and at risk for delay in obtaining necessary care and services. Findings: A. During a review of Resident 275's admission Record, the admission Record indicated, Resident 275 was admitted to the facility on [DATE] with diagnoses including cerebral infarction (damage to tissues in the brain due to a loss of oxygen to the area) with hemiplegia (one-sided muscle paralysis or weakness) and hemiparesis (weakness or the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-08 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to: 1. Ensure Resident 44 had her blood pressure checked every six hours as ordered. This deficient practice had the potential to result in Resident 44 having a dangerously high blood pressure. Findings: During an interview on 3/8/24 at 11:30 a.m. with LVN4, LVN4 stated it is important to check the blood pressure as the doctor ordered because the blood pressure can go higher or lower than the normal range, and the resident can get dizzy and fall. During an interview on 3/8/24 at 11:50 a.m. with RN2, RN2 stated if the blood pressure is ordered to be checked every six hours it should be checked at 12:00 a.m., 6:00 a.m., 12:00 p.m., and 6:00 p.m. You have to monitor the blood pressure every six hours as the doctor ordered it because the blood pressure might go too high, and the resident can have a stroke. During a review of Resident 44's admission Record (Face Sheet), the Face Sheet indicated Resident 44 was admitted to the facility on [DATE]…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-08 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to: 1. Ensure Resident 24 received assistance with feeding as ordered by the physician. This deficient practice resulted in Resident 24 eating with her hand and had the potential to result in weight loss due to Resident 24's inability to eat properly. Findings: During an observation on 3/8/24 at 1:00 p.m., Resident 24 was eating unsupervised. Resident 24 was eating fish with a spoon using the right hand. Resident 24 was unable to eat the fish so she began eating it with her hand. Resident 24 was unable to reach her juice. Resident 24 was unable to see the mashed potatoes behind the coffee cup. Resident 24 is unable to use her left arm. During an interview on 3/8/24 1:05 p.m. with CNA5, CNA5 stated Resident 24 cannot use her left arm. CNA5 stated if no one is there to assist the resident it's a problem because the resident could have an issue getting something. During an interview on 3/8/24 at 1:09 p.m. with RN2, RN2 stated when a resident has…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-08 · tag F0711 — isolatedEnsure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to have a medical doctors order for one of five sampled Residents (Resident 175). This deficient practice of not having a medical doctors order to cover Resident 175 right hand with a sock had the potential to cause Resident 175 psychosocial harm. Findings: During a review of Residents 175's admission Record (Face Sheet), dated 2/25/2024, the admission Record indicated Resident 175 was initially admitted to the facility on [DATE] and readmitted on [DATE]. Resident 175 diagnoses not limited to encephalopathy (damage or disease that affects the brain), type 2 diabetes mellitus (a disease that occurs when your blood sugar is too high), and respiratory failure (a lung issue that happens when there is insufficient oxygen passing through the lungs and into the blood). During a review of Residents 175's History and Physical (H&P), dated 3/1/2024, the H&P indicated, Resident 175 does not have the capacity to understand and make medical decisions.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-08 · tag F0745 — failed to provide medically-related social services — isolatedProvide medically-related social services to help each resident achieve the highest possible quality of life.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident was provided with emotional support while grieving for one of one sampled resident (Resident 18). This deficient practice placed Resident 18 at risk for further depression and ineffective coping ability. Findings: During a review of Resident 18's admission Record, the admission Record indicated, Resident 18 was originally admitted to the facility on [DATE] and was readmitted on [DATE] with diagnoses including end stage renal disease (a medical condition in which a person's kidney cease functioning on a permanent basis leading to the need for regular course of long-term dialysis or a kidney transplant to maintain life), anemia (blood disorder), and peripheral vascular disease (reduced circulation of blood to a body part). During a review of Resident 18's History and Physical (H&P), dated 10/18/2022, the H&P indicated, Resident 18 had fluctuating capacity to understand and make decisions. During a review of Resident 18's Minimum Data…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-08 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to act on one recommendation from the pharmacy consultant (a professional responsible for reviewing each resident's medication profile monthly to identify and report changes) from December 2023, in one of five sampled residents (Resident 32). This deficient practice of failing to respond to recommendation from consultant pharmacist had the potential to result in Resident 32 receiving unnecessary medication. Findings: During a review of Resident 32's admission Record, the admission Record indicated, Resident 32 was originally admitted to the facility on [DATE] and was readmitted on [DATE] with diagnoses including emphysema (a type of lung disease that causes breathlessness), diabetes mellitus type 2 (a chronic condition that happens when you have persistently high blood sugar levels), and peripheral vascular disorder (reduced circulation of blood to a body part). During a review of Resident 32's History and Physical (H&P), dated 9/17/2022, the H&P…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-08 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to: 1. Remove one unopened vial of expired insulin a (medication that lowers blood sugar) from the facility's medication refrigerator room station one. 2. Remove one unopened vial of expired lorazepam (a medication indicated for treatment of anxiety) from the facility's emergency kit medication refrigerator room station two and station four. 3. Ensure routine room temperature monitoring and documentation were in place to ensure medications were within the temperature ranges as specified by the drug manufacturers, in three of three medication storage rooms. This deficient practice had the potential for harm to the residents due to potential loss of strength and ineffective medication dosages and had the potential for expired medications administered to the residents and can cause severe drug adverse reactions including hospitalizations. Findings: During a concurrent observation and interview on 3/8/2024 at 9:05 a.m. of the medication storage one with Licensed Vocational Nurse 5 (LVN 5), one expired unopened vial…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-08 · tag F0770 — failed to provide lab services — isolatedProvide timely, quality laboratory services/tests to meet the needs of residents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure laboratory test ordered by the physician was completed and results available in the resident's clinical records for one of thirty-one sampled residents (Resident 275). This deficient practice had the potential to result in Resident 275 experiencing preventable complications from abnormal lab values, possibly leading to medical complications requiring hospitalization. Findings: During a review of Resident 275's admission Record, the admission Record indicated, Resident 275 was admitted to the facility on [DATE] with diagnoses including cerebral infarction (damage to tissues in the brain due to a loss of oxygen to the area) with hemiplegia (one-sided muscle paralysis or weakness) and hemiparesis (weakness or the inability to move on one side of the body), local infection of the skin and subcutaneous tissue (deepest layer of the skin), and left hand contracture (decrease in range of motion). During a review of Resident 275's History and Physical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-08 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to accurately document the dialysis (a treatment that removes wastes and extra fluid from your blood) access type for one of two sampled residents (Resident 18). This deficient practice had the potential for Resident 18 to receive misinformation and not receiving the appropriate care and services and poor continuity of care. Findings: During a review of Resident 18's admission Record, the admission Record indicated, Resident 18 was originally admitted to the facility on [DATE] and was readmitted on [DATE] with diagnoses including end stage renal disease (a medical condition in which a person's kidney cease functioning on a permanent basis leading to the need for regular course of long-term dialysis or a kidney transplant to maintain life), anemia (blood disorder), and peripheral vascular disease (reduced circulation of blood to a body part). During a review of Resident 18's History and Physical (H&P), dated 10/18/2022, the H&P indicated,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-08 · tag F0868 — isolatedHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure the Infection Preventionist (a person designated by the facility to be responsible for the infection prevention and control program) Nurse attend, participate and give findings on a regular basis to Quality Assessment and Assurance ([QAA] develop and implement appropriate plans of action to correct identified quality deficiencies) committee. This deficient practice had the potential to negatively impact resident safety and unable to monitor infection control practices and outcome of the facility. Findings: During an interview on 3/7/2024 at 9:50 a.m. with IP Nurse, IP Nurse stated he works with the nursing staff to curtail (reduce in extent or quantity) infection in the facility, in charge of antibiotic stewardship program (refers to a set of commitments and actions designed to optimize the treatment of infections while reducing the adverse events associated with antibiotic use) and educate staff about proper infection control measures. IP Nurse stated he is part of the QAA committee and attends the meeting every…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-08 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to: 1. Ensure humidifier (helps to relieve respiratory symptoms such as shortness of breath) was labeled and dated for one out of five Residents (Resident 34). 2. Ensure housekeeping washed their hands after removing dirty gloves. These deficient practices had the potential to cause the spread infection. Findings: a. During a review of Residents 34's admission Record (Face Sheet), the admission Record indicated Resident 34 was initially admitted to the facility on [DATE] and readmitted to the facility 1/20/2024. Resident 34 diagnoses not limited to chronic obstructive pulmonary disease (a group of diseases that cause airflow blockage and breathing-related problems), cardiomegaly (a disease affecting the heart muscle), and metabolic encephalopathy (an alteration in consciousness caused due to brain dysfunction). During a review of Residents 34's History and Physical (H&P), dated 1/26/2024, the H&P indicated, Resident 34 had the capacity to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-08 · tag F0910 — isolatedEnsure resident rooms meet each resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure one out of five Residents (Resident 8) was able to open the glass door in Resident 8 room. This deficient practice of the glass door not able to easily open and closing affected the ability for Resident 8 not to be able to freely exit nor enter into Resident 8 room from the outside patio. Findings: During a review of Residents 8's admission Record (Face Sheet), the admission Record indicated Resident 8 was initially admitted to the facility on [DATE] and readmitted to the facility 3/22/2021. Resident 8 diagnoses not limited to generalized muscle weakness (an overall reduced of body strength or lack of energy makes it difficult to perform activities), osteoarthritis (a clinical syndrome of joint pain accompanied by varying degrees of functional limitation and reduced quality of life), hypertensive heart disease (changes in the function of the heart as a result of chronic blood pressure elevation). During a review of Residents 8's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-14 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to accurately conduct a baseline assessment of wounds for one out of three residents (Resident 3). This deficient practice could have potentially resulted in Resident 3 ' s wounds worsening without acknowledgement of the facility to intervene. Findings: During a review of Resident 3 ' s admission Record, dated 2/14/2024, the admission Record indicated Resident 3 was initially admitted to the facility on [DATE] with admitting diagnoses of dementia (the impaired ability to remember, think, or make decisions that interferes with doing everyday activities), and functional quadriplegia (complete immobility due to severe disability or frailty from another medical condition without injury to the brain or spinal cord). During a review of Resident 3 ' s History and Physical (H&P), dated 2/8/2024 the H&P indicated Resident 3 was nonverbal and could not communicate. During a review of Resident 3 ' s admission Screening/History, dated 2/2/2024, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-09 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow its policy and procedure (P/P) titled, Abuse Prevention and Prohibition Program, to report allegation of abuse to the state survey agency, for the two of five sampled residents, (Resident 3 and Resident 4). Resident 3 who went to Resident 4 ' s room and poured/sprinkled his urine on Resident 4, who was on bed This deficient practice resulted to the delay in the investigation by the California Department of Public Health (CDPH) and placed Residents 3 and 4, and other residents at risk for continuous abuse. Findings: During a review of Resident 3 ' s admission record, the admission record indicated Resident 3 was originally admitted on [DATE] and re-admitted on [DATE] with a diagnosis including osteoarthritis (progressive, degenerative joint disease), muscle weakness (a decrease in muscle strength), and intervertebral disc degeneration (breakdown of one or more of the discs). During a review of Resident 3 ' s history and physical (H&P) dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-06 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide personal hygiene and assistance with toileting for 1 of 4 sampled residents, Resident 1. This failure had the potential to result in Resident 1 lying in soiled undergarments for several hours and causing further skin damage. Findings: During a record review of Resident 1's admission record dated 11/6/2023, the admission record indicated Resident 1 was admitted to the facility on [DATE] with diagnosis of muscle weakness, urinary tract infection (an infection in any part of the urinary system, the kidneys, bladder, or urethra), and irritable bowel syndrome (an intestinal disorder causing pain in the belly, gas, diarrhea, and constipation) without diarrhea. During a record review of Resident 1's Minimum Data Set (MDS-an assessment and care planning tool) dated 9/18/2023, indicated Resident 1 has clear speech, has the ability to express ideas and wants, and clear comprehension. The MDS indicated Resident 1 required extensive assistance with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-23 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review the certified nurse assistants (CNA) failed to document accurate skin assessment for 1 of 3 residents (Resident 1) who had a pressure ulcer (injury to the skin) stage 3 (full thickness of tissue loss) on the left sacrum (triangular shaped bony structure located at the base of the spine) and an unstageable pressure ulcer (full thickness loss but is covered by dead tissue) on the right sacrum for the month of September 2023. This deficient practice had the potential to cause further skin breakdown, delay treatment and place the resident at risk for infection leading to hospitalization. Findings During a review of Resident 1 ' s admission record (Face sheet), the face sheet indicated Resident 1 was originally admitted to the facility on [DATE] and re-admitted from general acute care hospital (GACH) on 8/5/2023, with a diagnosis of osteoarthritis (degenerative joint disease), muscle weakness, and anemia (lack of red blood cells). During a review of the Resident 1 ' s history and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-08-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to supervise three of four sampled residents (Resident 1, Resident 2, and Resident 3) after smoking hours ended which resulted in Resident 2 sustaining an injury on the left side of the face. This deficient practice resulted in a physical altercation between Resident 1 and Resident 2, and had the potential to place other residents safety at risk. Findings: a. During a review of the Resident 1's Face Sheet (admission record), the Face Sheet indicated Resident 1 was admitted to the facility on [DATE] with diagnosis including chronic obstructive pulmonary disease (COPD, inflammatory lung disease that causes airflow obstruction) with acute exacerbation, muscle weakness, and nicotine dependence (cigarettes). During a review of Resident 1's Minimum Data Set [(MDS) a standardized assessment and care screening tool], dated 7/6/2023, the MDS indicated Resident 1's cognitive skills (the mental action or process of acquiring knowledge and understanding through…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-21 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify the physician when one out of four sampled residents (Resident 2) was exhibiting aggressive behavior due to being intoxicated and was in possession of bottles of liquor. This deficient practice had the potential to delay medical interventions if applicable for Resident 2 and put other residents as risk of the resident's aggressive behavior. Findings: During a record review of the Resident 2's Face Sheet (admission record), the Face Sheet indicated Resident 2 was admitted to the facility on [DATE] with diagnosis including schizophrenia (mental disorder that affects how an individual thinks), epilepsy (seizure, sudden and uncontrolled burst of electrical activity in the brain), and a ligament disorder (short band of tough, flexible fibrous connective tissue which connects two bones or cartilages or holds together a joint) of the left wrist. During a record review of Resident 2's Minimum Data Set, ([MDS]) a standardized assessment and care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-21 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect two of four sampled resident's (Resident 1 and Resident 2) right to be free from verbal and physical abuse. Resident 1 and Resident 2 had a physical altercation in the smoking patio at midnight, on 8/6/2023. This failure resulted in Resident 1 and Resident 2 physically assaulting each other. Resident 2 sustained a skin abrasion on the left side of the face with skin discoloration and slight bleeding. Findings: a. During a review of Resident 1's Face Sheet (admission record), the Face Sheet indicated Resident 1 was admitted to the facility on [DATE] with diagnosis including chronic obstructive pulmonary disease (COPD, inflammatory lung disease that cause airflow obstruction) with acute exacerbation, muscle weakness, and nicotine dependence (cigarettes). During a review of Resident 1's Minimum Data Set [(MDS) a standardized assessment and care screening tool], dated 7/6/2023, the MDS indicated Resident 1's cognitive skills (the mental action or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-21 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to do a thorough investigation for a resident-to-resident altercation for two of four sampled residents (Resident 1 and Resident 2) that resulted in Resident 2 sustaining an injury on the left side of his face. This deficient practice had the potential to place other residents at risk for abuse. Findings: a. During a review of the Resident 1's Face Sheet (admission record), the Face Sheet indicated Resident 1 was admitted to the facility on [DATE] with diagnosis including chronic obstructive pulmonary disease (COPD, inflammatory lung disease that cause airflow obstruction) with acute exacerbation, muscle weakness, and nicotine dependence (cigarettes). During a review of Resident 1's Minimum Data Set [(MDS) a standardized assessment and care screening tool], dated 7/6/2023, the MDS indicated Resident 1's cognitive skills (the mental action or process of acquiring knowledge and understanding through thought, experience, and the senses) were intact. The MDS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-21 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement the care plan for three of four sampled residents (Resident 1, Resident 2, Resident 3). The care plan interventions were not implemented regarding Resident 1, Resident 2, and Resident 3's smoking habits, and the care plan interventions were not implemented addressing Resident 2's aggressive behavior towards staff and residents. This failure resulted in Residents 1, 2, and 3 hanging out in the smoking patio unsupervised, at midnight. Resident 1 and Resident 2 had a physical altercation resulting in Resident 2 sustaining an injury to the face. Findings: a. During a review of the Resident 1's Face Sheet (admission record), the Face Sheet indicated Resident 1 was admitted to the facility on [DATE] with diagnosis including chronic obstructive pulmonary disease (COPD, inflammatory lung disease that cause airflow obstruction) with acute exacerbation, muscle weakness, and nicotine dependence (cigarettes). During a review of Resident 1's Minimum Data…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-08-09 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility staff failed to maintain complete and accurate medical records in accordance with accepted professional standards for two of three residents (Resident 2 and Resident 3) by failing to ensure the Controlled Drug Record ([CDR], charting each dose of narcotic medication administered) and Medication Administration Record (MAR) was complete and accurately documented for Residents 2 and 3. This deficient practice had the potential to result in medication error, medication overdose or hospitalization for Residents 2 and 3. Findings: During a review of Resident 2's admission Record (Face sheet), the Face Sheet indicated Resident 2 was admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses that included idiopathic peripheral autonomic neuropathy (damage of the nerves), pain left hip and other intervertebral disc degeneration lumbar region (loss of disc space, and compression and irritation of the adjacent nerve root). During a review of Resident 2's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-09 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow its Policy and Procedure (P&P) to resolve one of three sampled residents ' (Resident 3) grievance regarding missing clothing at the facility. This deficient practice had the potential to negatively affect the resident ' s psychosocial wellbeing. Findings: During a review of Resident 3 ' s admission Record (Face sheet), the Face Sheet indicated Resident 3 was admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses that included phantom limb syndrome with pain (the perception of pain or discomfort in a limb that was no longer there ) polyarthritis (inflammation and pain affecting five or more joints are affected) and muscle weakness (commonly due to lack of exercise, aging or muscle injury). During a review of Resident 3 ' s Minimum Data Set ([MDS], a standardized assessment and care screening tool), dated 7/7/2023, the MDS indicated Resident 3 was able to understand and be understood by others. The MDS also indicated Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-09 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to: a. Ensure the facility followed its Policy and Procedure (P&P) for narcotic reconciliation (system of ensuring accurate inventory of medications by accounting for controlled medications that have been received, dispensed, administered and/or, process of disposition) at the change of shift on ten shifts. b. Ensure the facility administered Restoril (medication to help with sleep) for one of 3 sampled residents (Resident 1) according to the physician ' s order. These deficient practices had the potential for diversion (illegal distribution or abuse of prescription or controlled drugs) and inability to sleep for Resident 1 Findings: a. During a review of the shift changes narcotic reconciliation records dated 6/2023, 7/2023, and 8/2023 titled, Narcotic Key Control, the records indicated missing licensed nurse signatures on the signature box for the off-duty nurse on the following shifts: 6/2/2023 day shift, 6/2/2023 evening shift, 6/17/2023…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-09 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure safe and sanitary food storage and preparation practices were followed in the kitchen by failing to ensure dietary staff wore hair restraint (coverings or nets designed and worn to keep hair from contacting food, clean equipment, and utensils) in the kitchen. This deficient practice had the potential to lead to cross contamination of food and clean equipment which could cause food borne illness to facility residents. Findings: During a concurrent observation and interview on 8/8/2023 at 8:24 a.m. at the kitchen, Kitchen Aid (KA) was observed not wearing a hair restraint. KA stated her duties included cleaning, washing dishes, make cookies, refilling milk, and helped prepare food for the residents. KA stated, her hair net broke at the start of the shift and had forgotten to put a new one on. KA also stated hair nets were always required in the kitchen to ensure proper hygiene while preparing food for residents and to prevent hair from falling into food or coffee which could cause residents to become…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
“Disputed” is CMS’s own flag, not our reading: the CMS deficiency file records whether the home has formally contested a citation, and we reproduce that. IDR is Informal Dispute Resolution, run by the state survey agency that wrote the citation; IIDR is Independent Informal Dispute Resolution, a separate process before an outside entity, available when CMS has proposed a civil money penalty. They are different processes and we mark them differently. Two things to hold at once. A disputed citation is still a citation — it was written by a surveyor, it stands on the record unless and until it is changed, and we neither hide it nor discount it. And we cannot tell you how the dispute came out: CMS publishes that a citation is under dispute, not the outcome, so a tag marked here may since have been upheld, reduced, or deleted, and an unmarked tag may have been disputed and resolved before this file was cut. Ask the home what it disputed and why — it is entitled to tell you, and the answer is often the most informative thing on this page.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$107,406 in federal fines across 4 penalties. 2 Medicare payment denials on record.
- $30,135 — penalty dated 2026-03-05
- $33,120 — penalty dated 2025-12-05
- $31,811 — penalty dated 2024-10-17
- $12,340 — penalty dated 2024-05-08
- Medicare payment denial — starting 2024-11-15 for 3 days
- Medicare payment denial — starting 2024-06-27 for 4 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to PACIFIC HEALTHCARE HOLDINGS — 15 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 1.9 | -0.9 vs chain |
| Health inspection | 1 of 5 | 2.1 | -1.1 vs chain |
| Staffing | 4 of 5 | 2.1 | +1.9 vs chain |
The other 14 homes this chain runs (chain average 1.9★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| PACIFIC HEALTHCARE HOLDINGS, INC. | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 51% | since 01/01/2006 |
| GREENSPOON, ARYEN | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; W-2 MANAGING EMPLOYEE | 49% | since 01/01/2006 |
| RECHNITZ, TAMAR | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 51% | since 01/01/2006 |
CMS files one row per role, so the 4 rows in the source record cover these 3 parties — each is shown once here with every role it holds. Nothing is omitted.
1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 72% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $180K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 555057. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-05-08, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.