California Nursing & Rehabilitation Center
2299 North Indian Canyon Drive, Palm Springs, CA 92262 · For profit - Limited Liability company · 80 certified beds · (760) 325-2937 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has an abuse, neglect, or exploitation citation (F0602), cited Dec 2023
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 2 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (83) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $82,845 in federal fines (most recent 2025-02-04)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 7.1% | 10.2% | 15.4% | better |
| Long-stay residents who lose too much weight | 5.0% | 4.0% | 5.4% | typical |
| Long-stay residents with a catheter left in their bladder | 0.6% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 1.1% | 1.2% | 2.0% | better |
| Long-stay residents with depressive symptoms | 8.2% | 7.3% | 6.5% | worse |
| Long-stay residents who were physically restrained | 0.0% | 0.4% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 1.0% | 1.6% | 3.3% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents whose ability to walk worsened | 7.1% | 9.8% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 10.3% | 13.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 98.4% | 98.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 7.6% | 4.3% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 12.3% | 10.2% | 21.2% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 6.0% | 12.0% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.2% | 1.5% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 85.0% | 93.2% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 29.2% | 23.0% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 17.8% | 11.2% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 4.39 | 2.25 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 3.28 | 1.57 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
44.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 109 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 48.9% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 45 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.59 therapist hours per resident per day in 2026Q1 — more than 87% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 23% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 44.5%CMS range 33.6–55.2 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.9%CMS range 8.2–16.1 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 48.9% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 60.0% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 31.1% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 94.6% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 93.8% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 1.1% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 2.2% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 8.4%CMS range 5.5–12.3 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.24 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 80 beds and averages 69.8 residents a day — about 87% occupied, or roughly 10 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.16 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.43 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.41 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.78 hrs/resident/day on weekends vs 4.32 on weekdays — 13% thinner on weekends. RN hours go from 0.53 to 0.18 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
83 citations, most serious first. The 12 most serious are shown; the remaining 71 are one tap away and print in full.
- Immediate jeopardy · Kcited beforedisputed · IIDR2025-03-03 · tag F0692 — failed to prevent malnutrition and dehydration — patternProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement a comprehensive systematic approach to ensure effective monitoring to maintain acceptable parameters of nutritional status for 5 of 5 sampled Residents (23, 43, 51, 58, and 673) when: 1. Resident 23 experienced a severe unplanned weight loss of 16 lbs. (pounds- a measurement of weight), 8.04% from the weights obtained on 11/5/24 to 2/26/25. Weights were obtained but a weight loss change of condition was not completed, the resident was not placed on weekly weights, the Registered Dietitian (RD) did not reassess the resident to determine appropriate interventions, weight loss was not communicated to the Physician, the IDT (IDT- an interdisciplinary team comprised of professionals from various disciplines who work in collaboration to address a Resident with multiple physical and psychological needs) did not address the severe unplanned weight loss, and the care plan did not reflect the severe unplanned weight loss for the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2024-11-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the facility's policy and procedures were followed, for two of three sampled residents, Residents 1 and 2, who were identified as at risk for elopement (when a resident leaves a healthcare facility without permission or when they are unable to make safe decisions on their own), when: 1. The facility did not provide supervision for Resident 1 who had multiple prior attempts to elope; and 2. The facility did not ensure there was a system in place to monitor placement and functionality of the WanderGuard (bracelet worn by the resident that triggers alarms on doors to alert staff if a resident leaves a safe area) when Resident 2 was observed not wearing a WanderGuard bracelet as ordered by the physician. On November 18, 2024, at 7:20 p.m., The Administrator (ADM) and Director of Nursing (DON) were verbally notified of an Immediate Jeopardy (IJ- situation in which the provider's noncompliance with one or more requirements of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to immediately respond to a Wander Guard alarm (A bracelet that triggers an alarm when the resident attempts to exit the facility - elopement) for one of three residents reviewed (Resident 1).This failure resulted in Resident 1's elopement from the facility. Resident 1 experienced a fall outside of the facility and was transported to the General Acute Care Hospital (GACH) for evaluation and treatment.Findings:On May 28, 2026, at 11:00 a.m., a concurrent observation and interview was conducted with Resident 1 who stated on May 22, 2026, he walked out of the facility. He stated Nobody was around .so I left . Resident 1 did not know what time he left the facility. Resident 1 stated after leaving the facility he fell and was taken to the hospital. Resident 1 was observed to have two scabs on his left knee, one scab on his right knee, and a small laceration (cut) on the left side of his forehead just above his eye, with three intact sutures.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-11 · tag F0573 — isolatedLet each resident or the resident's legal representative access or purchase copies of all the resident's records.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide copies of medical records within two business days after receiving the written request from the resident representative, for one of two residents reviewed, Resident 1.This failure is a violation of Resident 1 and the resident's representative's rights.Findings:A review of Resident 1's medical record indicated he was admitted to the facility on [DATE], with diagnoses which included cancer (growth of abnormal cells) of the intrahepatic bile duct (a part of the liver) and his family member (FM) was listed as the responsible party.On June 9, 2026, at 2:52 p.m., during an interview with the FM, she stated she has been requesting Resident 1's medical record from the facility. The FM stated she mailed a completed and signed release form to the facility on May 28, 2026, via certified mail. The FM stated the certified mail card receipt indicated that the facility received the mail on June 1, 2026.A review of the certified mail card receipt provided by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-05-07 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to maintain the kitchen environment in a clean and sanitary condition when:1. The kitchen sink and underneath the preparation counter were found to have black residue, dark build up, and areas of flaking and rusty-brown discoloration.2. The underside and bottom portion of the kitchen sink were coated with stains and spots of scattered yellow and brown food debris. 3. The kitchen sink's white funnel-shaped drainpipe contained debris, rust, and old food residue. These failures had the potential to expose residents to contaminants and increased the risk of food-borne illnesses.Findings:1. During an initial observation tour of the kitchen and interview on 5/4/26 at 7:52 AM with the Dietary Manager (DM), the area underneath the kitchen sink and preparation counter were found covered with dark residue and rust. The DM confirmed the presence of the black residue, dark build up, and areas of flaking and rusty-brown discoloration under the kitchen sink area.2. During a concurrent observation and interview on 5/4/26 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2026-05-07 · tag F0851 — widespreadElectronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure its Payroll Based Journal (a mandated reporting system used by the Centers for Medicare & Medicaid Services (CMS) to collect auditable, employee-level staffing data from long-term care facilities) was submitted for the first fiscal year quarter.This deficient practice resulted in the facility's failure to provide required information regarding staffing levels necessary to ensure the provision of safe and comprehensive care for all residents in accordance with federal regulations.Findings:During a review of the facility's PBJ Staffing Data Report for Fiscal Year Quarter 1, dated 4/26/26, the PBJ report indicated the facility failed to submit data for the fiscal year (FY) quarter 1 2026 (October 1-December 31). During an concurrent interview and record review, on 5/6/26 at 10:29 AM, with the Clinical Project Director (CPD), the CPD stated the PBJ staffing data submitted reflected a submission for quarter 2. The CPD stated the facility's CMS Submission Report dated 2/13/26 indicated, Fiscal Quarter 2 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-07 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide the necessary respiratory care and services in accordance with professional standards of practice for three of five sampled residents (Resident 17, 1, and 39) when:Resident 17's respiratory bag was mislabeled, and respiratory supplies were not labeled changed as ordered.Resident 1's nasal cannula (NC- a small plastic tube, which fits into the person's nostrils for providing supplemental oxygen) was not changed as ordered.Resident 39's respiratory supplies were unlabeled and kept in Resident 39's bedside for several days after the treatment was completed.Findings:1. A review of Resident 17's Face Sheet, (front page of the chart that contains a summary of basic information about the resident) dated 5/7/26, indicated Resident 17 was readmitted to the facility on [DATE], with diagnoses that included chronic obstructive pulmonary ([COPD] - a progressive lung disease which blocks air flow making breathing difficult), and shortness of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-07 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure medications were stored properly and securely when a medication cart (Medication Cart 3) was left unlocked and not under direct observation by authorized staff.This had the potential to allow unauthorized access to medications and supplies which could cause undetected misuse, diversion (distribution, abuse, or use of drugs for purposes not intended by the prescriber), and unsafe use of medications. Findings:During an initial tour observation on 5/4/26, at 12:28 PM, in the facility hallway in front of room [ROOM NUMBER], Medication Cart 3's lock was not pushed in and was left unlocked and unattended. Staff and residents passed by the unlocked medication cart.During a concurrent observation and interview with the Licensed Vocational Nurse 4 (LVN 4), on 5/4/26, at 12:32 PM, LVN 4 acknowledged she was assigned to Medication Cart 3 and the medication cart was left unlocked and unattended. LVN 4 also stated that medication carts should…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-07 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure care was provided in a dignified manner for one of 17 sampled residents (Resident 12) when a Certified Nursing Assistant (CNA) 1 fed Resident 12 while standing and not at eye level.This failure had the potential to have a negative impact on Resident 12's psychosocial well-being during dining. Findings: A review of Resident 12's Face Sheet (front page of the chart that contains a summary of basic information about the resident) dated 5/7/26, indicated the resident was admitted to the facility on [DATE]. A review of Resident 12's Minimum Data Set ([MDS] a federally mandated standardized assessment tool) dated 2/19/26 indicated Resident 12 required, partial/moderate assistance for eating. During an observation on 5/4/26 at 1:10 PM, in Resident 12's room, Resident 12 was seated in a wheelchair, while CNA 1 stood over Resident 12 and fed Resident 12 lunch. CNA 1 fed Resident 12 with a spoon and remained standing, above Resident 12's eye…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-07 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure an informed consent (a process providing the resident and/or resident representative information regarding risks, benefits, and potential side effects [unintended or adverse reactions caused by a medication] of treatment before agreement for treatment) was obtained prior to the administration of an increased dose of a psychotropic (medications affecting brain activities associated with mental processes and behaviors) medication for one of five sampled residents (Resident 16) reviewed for unnecessary medications.This failure had the potential for residents and/or resident representatives not fully informed regarding medication risks, benefits, and potential side effects before the resident received an increased dose of a psychotropic medication. Findings:A review of Resident 16's Face Sheet (front page of the chart that contains a summary of basic information about the resident) dated 5/7/26, indicated Resident 17 was readmitted to the facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-07 · tag F0636 — isolatedAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure timely completion of the comprehensive admission Minimum Data Set ([MDS] - a federally mandated resident assessment tool) assessments for one of 17 sampled residents (Resident 76).This deficient practice had the potential to delay the care planning process to meet Resident 76's comprehensive and individualized care needs.Findings:A review of Resident 76's Face Sheet, (front page of the chart that contains a summary of basic information about the resident) dated 5/6/26, indicated Resident 76 was readmitted to the facility on [DATE], with diagnoses that included encounter for palliative care (specialized medical care focused on providing relief from pain, and stress from serious illness), chronic obstructive pulmonary ([COPD] - a progressive lung disease which blocks air flow making breathing difficult) , and immunodeficiency (a state in which a person's ability to fight infections is compromised or entirely absent).A review of Resident 76's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-07 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide the necessary nail care services and personal hygiene for one of two sampled residents (Resident 97) by failing to ensure Resident 97's fingernails were cleaned and trimmed.This failure resulted in Resident 97 having overgrown and untrimmed fingernails, which placed Resident 97 at risk for discomfort, impaired hygiene, skin breakdown and infection.Findings:During an initial tour observation and interview on 5/4/26 at 9:12 AM, inside Resident 97's room, Resident 97 was awake, verbally responsive, and lying in bed. Resident 97's fingernails on both hands were extending beyond the fingertip. There was a build-up of yellow substance at the base of the fingernails, and the fingernail tips had black residue underneath. Resident 97 stated he wanted his fingernails cleaned and trimmed but no one had done it since he was admitted .A review of Resident 97's Face Sheet (front page of the chart that contains a summary of basic information…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 71 citations
- Potential for harm · D2026-05-07 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure needed treatment and services were provided to maintain range of motion (ROM- full movement potential of a joint) for one of three sampled residents (Resident 4) when Resident 4's Restorative Nursing Program (a nursing-driven service in long-term care settings that helps residents maintain or improve their functional abilities to their highest possible level) orders were not followed and in accordance with Resident 4's plan of care.These failures had the potential to cause further decline in functional mobility, ROM, and quality of life for Resident 4.Findings:During an initial tour observation on 5/4/26 at 3:47 PM, inside Resident 4's room, Resident 4 was awake, verbally responsive, and lying in bed. Resident 4 had a left arm sling and was observed with limited movement in the arms and legs.A review of Resident 4's Face Sheet (front page of the chart that contains a summary of basic information about the resident) dated 5/7/26,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-07 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure accurate accountability of controlled substances (CS - medications with high potential for abuse and addiction) for two of six randomly selected residents (Residents 45 and 51) who were reviewed for controlled substance accountability when:Resident 45's Tramadol (an opioid medication used to treat moderate to moderately severe pain) Individual Narcotic Record (inventory records used to document receipt, use, and count of controlled substances [medications with potential for abuse and dependence]) did not match the Medication Administration Record ([MAR] a daily documentation record used by a licensed nurse to document medications and treatments given to a resident).Resident 51's Percocet (an opioid medication used to treat severe pain) Individual Narcotic Record did not match the MAR.These failures resulted in an inaccurate accountability of controlled substances and had the potential for diversion (controlled substances used by someone other than the resident for whom the medication was prescribed), or misuse of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-07 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to adequately monitor one of 17 sampled residents (Resident 34) for side effects (secondary, often predictable, unintended effects of a medication that can be beneficial, neutral, or harmful) and adverse drug reactions (strictly unintended, harmful, and unexpected reaction of a medication, usually requiring intervention) for the use an anticoagulant (medication that thins the blood to prevent blood clots) medication per facility's policy.This failure had the potential to result in adverse outcomes, including bleeding complications, bruising, hemorrhage, hospitalization, or other medication related complications associated with anticoagulant use.Findings:During an initial tour observation on 5/4/26, at 3:45 PM, inside resident's room, Resident 34 was lying in bed, awake, and watching TV.A review of Resident 34's Face Sheet (front page of the chart that contains a summary of basic information about the resident) dated 5/7/26, indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-07 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure medications were administered in accordance with physician orders when a medication error rate of 8% was identified, with two medication errors out of 25 medication administration opportunities, during medication administration observations for one of four residents observed (Resident 39).These failures included the administration of an incorrect dose and an incorrect dosage form of medications, which had the potential to compromise the resident's medication therapy and safety.Findings:During a medication administration observation for Resident 39 on 5/4/26 at 8:58 AM, Licensed Vocational Nurse (LVN) 4 prepared and administered 17 medications, including two tablets of Senna (medication used to treat constipation) 8.6 mg (milligram - unit of measurement) and one tablet of OxyContin CR (controlled-release narcotic pain medication designed to release slowly over time) 10 mg.A review of Resident 39's Physician's Orders indicated the following physician's orders dated: 4/6/26, Senna Oral Tablet (Sennosides…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-07 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of five sampled residents (Resident 81) reviewed for unnecessary medications was free from a significant medication error when, Resident 81 did not receive phenobarbital (a controlled substance used to control seizures [a sudden, uncontrolled electrical disturbance in the brain that may cause involuntary jerking movements, staring spells, and/or loss of consciousness] by stabilizing electrical activity in the brain) as ordered by the physician for five consecutive days. The facility failed to ensure the physician was notified of the missed doses and failed to follow-up on the status of the medication with the facility's contracted pharmacy.This failure resulted in missed doses of anticonvulsant (seizure-control) medication and had the potential for decreased medication levels in the body and increased risk for seizure activity.Findings:A review of Resident 81's Face Sheet, (front page of the chart that contains a summary of basic information…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-07 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement infection control and prevention measures when:1. The sharps container (a puncture-resistant, leak-proof receptacle designed for the safe disposal of medical sharps to prevent injury and infection) on one of three medication carts (Medication Cart 2) was filled beyond the fill line indicator.2. The Certified Nurse Assistant (CNA) 1 failed to follow the facility's policy for Enhanced Barrier Precautions ([EBP] - an infection control prevention designed to reduce the transmission of multi-drug-resistant organisms (MDROs) in healthcare settings, particularly nursing homes) when CNA 1 did not wear a gown while providing incontinent care to Resident 60.These failures had the potential for increased risk of infection which can compromise the health and wellbeing of residents, staff, and visitors.Findings:1. During a concurrent observation and interview on 5/4/26 at 11:16 AM, with License Vocational Nurse (LVN) 1, LVN 1 was observed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-07 · tag F0887 — isolatedEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure two of five sampled residents (Residents 17 and 52) reviewed for immunizations, were offered the COVID-19 (contagious respiratory illness caused by the SARS-CoV-2 virus) vaccine and failed to maintain documentation of vaccine education, refusals, or acceptance.These failures had the potential for Residents 17 and 52 to be unprotected against COVID-19, increased the risk of serious illness, delayed identification of vaccine status, and missed opportunities to prevent the spread of infection within the facility.Findings:A review of Resident 17's admission Record, (a document showing a summary of the resident's information) dated 5/24/23, indicated Resident 17 was readmitted to the facility on [DATE], with diagnoses that included chronic obstructive pulmonary ([COPD] - a progressive lung disease which blocks air flow making breathing difficult), shortness of breath, and muscle weakness.A review of Resident 52's Face Sheet, (front page of the chart…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-09 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to administer the resident's morning medications and notify the doctor (Dr) on February 20, 2026, for one of three residents reviewed (Resident 1).This failure had the potential for Resident 1 to experience adverse effects from not receiving their morning medications as ordered.Findings:On March 9, 2026, an unannounced visit was made to the facility for a Quality-of-Care issue.A review of Resident 1's, Resident Information, indicated, the resident was admitted to the facility on [DATE], with a diagnosis of Pulmonary Embolism (A blood clot in the lungs).Further record review indicated Resident 1 had a Brief Interview of Mental Status (BIMS-a cognitive assessment) score of 15, no cognitive impairment.On March 9, 2026, at 11:15 a.m., an interview was conducted with Resident 1 who stated she did not receive her morning (9:00 a.m.) medications on February 20, 2026. Resident 1 stated she did not experience any adverse side effects from missing her morning…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-27 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure proper infection control precautions were implemented for one of two residents (Resident 1), when a staff member was observed returning an unused dinner tray from a COVID (Corona virus - a contagious respiratory disease) positive residents isolation room (A room that separates residents from others, while receiving specialized medical treatment) to the meal cart which stored trays that were being served to other residents.This failure had the potential to cross contaminate clean resident dinner trays and spread COVID infection to uninfected residents. Findings:On August 26 and 27, 2025, unannounced visits were made to the facility to investigate infection control, safety, and quality of care issues.On August 26, 2025, at 2:10 p.m., an interview was conducted with the Infection Prevention (IP) Nurse, who stated the facility had two COVID positive residents sharing an isolation room. The IP stated an in-service was recently provided…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-30 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide a gastrostomy tube (g-tube, a tube inserted through the abdomen into the stomach, to deliver fluids and nutrition) stoma (opening) dressing change daily, for one of three residents reviewed (Resident 2).This failure had the potential to lead to skin breakdown or infection at/or around the stoma site.Findings:On July 28, 2025, at 1:10 p.m., an unannounced visit was made to the facility to investigate complaints related to quality of care. On July 29, 2025, at 8:44 a.m., an interview with the Treatment (Tx) Nurse was conducted. The Tx Nurse stated she was going to perform the dressing change on Resident 2's g-tube stoma site and that the dressing change is to be provided daily. A review of Resident 2's Resident Information, indicated resident was admitted to the facility on [DATE], with a diagnosis of stroke and dysphagia (difficulty swallowing). Resident 2 had a Brief Interview of Mental Status (BIMS-a cognitive assessment) score…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-30 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to accurately monitor and document total fluid intake via gastrostomy tube (g-tube, tube inserted through the abdomen, into the stomach to administer medications, nutrition and hydration) and the output (I &O) per physician orders, for two out of three residents (Residents 1 and 2). This failure had the potential to result in resident dehydration leading to other health complications such as decreased urine output, dizziness, rapid heart rate, and altered mental status.Findings: On July 28, 2025, at 1:10 p.m., an unannounced visit to the facility was made for a quality-of-care issue.1. A review of Resident 1's Resident Information, indicated, resident was admitted to the facility on [DATE], with a diagnosis of dysphagia (difficulty swallowing), and g-tube. Resident 1 had a Brief Interview for Mental Status (BIMS-a cognitive assessment) score of 6 (severe cognitive impairment). A review of Resident 1's, Care Plan dated April 5, 2022, titled, (Resident 1)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-24 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide wound treatment in accordance with the physician order for one of three sampled residents (Resident 1). This failure had the potential to delay wound healing for Resident 1. Findings: On June 6, 2025, at 8:05 a.m., an unannounced visit was made to the facility to investigate quality-of-care issues. A review of Resident 1 ' s admission record indicated that the resident was admitted to the facility on [DATE], with diagnoses which included peripheral vascular disease (narrowed blood vessels reduce blood flow to affected limbs). A review of Resident 1 ' s Minimum Data Set (MDS- an assessment tool) dated March 26, 2025, indicated the resident ' s Brief Interview for Mental Status (BIMS- a cognitive assessment) had a score of 15 (cognitively intact). A review of Resident 1 ' s Skin Issues, dated June 2, 2025, indicated resident had a front left (outer) chronic leg wound, measuring 8 centimeters ({cm} – a unit of measure) in length X…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to implement smoking precaution, by not providing a smoking apron (worn while smoking to help decrease incidents of burning self), to one of four residents (Resident 1) while smoking cigarette at the facility patio. This failure had the potential for Resident 1 to sustain burn injuries while smoking a cigarette. Findings: On May 9, 2025, at 10:30 a.m., an unannounced visit was made to the facility to investigate a quality-of-care issue. On May 9, 2025, at 10:50 a.m., during an observation of residents smoking on the patio, the Activity Assistant (AA) was observed taking the smoking apron and placing the apron to Resident 1 who was almost done smoking his cigarette. The AA stated she forgot to put the smoking apron to the resident (Resident 1). On May 9, 2025, at 10:53 a.m., during an interview, the AA stated she was on the patio to supervise the residents smoking. The AA stated, when residents smoke, she would hand out the cigarettes and an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-03-03 · tag F0801 — widespreadEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to ensure a Registered Dietitian (RD) carried out the functions of the registered dietitian when: 1. Timely monitoring of nutrition interventions was not conducted to meet the needs of 5 sampled residents, (23, 43, 51, 58 and 673) who experienced severe unintentional weight losses greater than 7.5% in three months; 2. The Diet manual was not updated, and facility menus were not followed; and 3. Unsanitary and unsafe food practices were conducted in the kitchen. These failures placed vulnerable residents at risk to poor improper practices that had the potential to further weaken and compromise their nutrition and health status based on their medical diagnoses. The facility census was 72. Cross reference F692, F803, F804, F812 Findings: 1. During a review of The Academy of Nutrition and Dietetics Evidence Analysis Library regarding Unintended Weight Loss for Older Adults Evidence-Based Nutrition Practice Guidelines, dated 2007-2009, .The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-03-03 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure food safety and sanitation practices were maintained in the kitchen according to standards of practice and facility policy when: 1. The ice machine was not properly maintained and cleaned per manufacturer guidelines; 2. The dish machine sanitizer solution was outside of the correct chemical range and tested 300- 400 ppm (parts per million- a unit of measurement); 3. Kitchen staff did not wear beard nets while working in the kitchen; 4. Dishes and three (3) large metal pans with food debris and dripping water on them were stacked on top of each other in a drawer; and 5. Kitchen staff were using cloth oven mitts that were wet, soiled, and had food build-up/residue on them. These failures exposed resident's to contaminated food and unsanitary practices, which placed residents at risk of developing foodborne illness and compromise their health. The facility census was 72. Cross reference F802 and F908 Findings: 1. On February 24, 2025, at 10:38 a.m., a joint observation and interview was conducted at the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-03-03 · tag F0867 — failed to act on quality-improvement findings — widespreadSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to have a written Quality Assurance Performance Improvement (QAPI - a systematic, interdisciplinary, comprehensive, and data-driven approach to maintain and improve safety, quality of care, and quality of life of the residents) plan in place to address the facility's systemic process issues related to weight loss, kitchen and nutrition services, and broken call light systems. These failures resulted in multiple residents to not receive appropriate care and treatment for weight loss and delayed response to residents' call lights. In addition, these failures had the potential for other residents at risk to not achieve their highest physical, mental, psychosocial well-being. Findings: During the survey, systemic issues were identified with weight loss (see findings under F692), kitchen and nutrition services (see findings under F800, F801, F802, F803, F804, F812, F813, F908), and timely identification and repair of broken call light bell system (see findings under F919). On March 3, 2025, at 2:40 p.m., an interview and a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-03-03 · tag F0908 — failed to keep essential equipment working — widespreadKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure essential food and nutrition services equipment, such as the reach in freezer, and ice machine were maintained in safe operating condition. These failures had the potential to impact the ability of dietary staff to prepare, store, and serve food in a safe and sanitary manner. Resident census was 72 at time of survey. Findings: 1. During the initial kitchen tour on February 24, 2025, at 9:15 a.m., a concurrent observation and interview with [NAME] (CK) 1 was conducted at the reach in freezer. The freezer was full of bags of mixed vegetables on the middle shelf, cases of chicken and beef at the bottom shelf and large tubs of ice cream along with pre-cooked bread rolls. The ice cream was very soft, and tub was bendable. The temperature internal temperature of the freezer was 54 degrees Fahrenheit (F). A surveyor placed their digital thermometer inside the reach in freezer and the temperature was 49.8 degrees F. CK 1 acknowledged the refrigerator's internal temperature and stated, it should be 32 degrees.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-03-03 · tag F0919 — failed to provide a working call system — widespreadMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the call light system (a communication system that allow the residents to call for staff assistance) was fully functional when: 1. The call light system panel did not have an audible sound; and 2. Resident 23 did not have a call light button installed, available, and within reach. These failures had the potential for Resident 23 and the residents in the facility not to receive assistance from the staff in a timely manner. Findings: 1. On February 26, 2025, at 9:45 a.m., the call light panel located on the wall of the nurse's station was observed with the light on for room [ROOM NUMBER]. The call light panel did not have an audible sound while the light was on in room [ROOM NUMBER]. On February 26, 2025, at 9:51 a.m., during a concurrent interview and record review with the Registered Nurse Supervisor (RNS), the RNS stated there should be an audible sound heard from the call light panel when a light is on. The RNS stated the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-03 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure provision of pharmacy services met the needs of the residents when: 1. An emergency supply kit (E-kit, a sealed container with various medications for use in emergencies) containing controlled substance (CS, those with high potential for abuse and addiction) medications was stored opened and unsealed; 2. Residents 17 and 50 were missing documentation for the administration of CS medications. The CS medications were signed out of the Individual Narcotic Record (count sheet, an inventory sheet that keeps record of the usage of CS medications) but not documented on the Medication Administration Records (MAR) to indicate they were administered to the residents; Additionally for Resident 17 the CS medications were documented on the MAR but not signed out of the count sheet; and 3. For Resident 50, nursing staff did not ensure the CS medication received from the pharmacy matched the current physician's order according to the facility's policy and procedures. These failures had the potential for CS medication…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-03 · tag F0802 — failed to prepare enough nourishing food — patternProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility did not ensure the kitchen staff in the food and nutrition services department were trained according to standards of practice for food safety, sanitation, and facility policy when: 1. A [NAME] did not know how to use the chlorine test strips to test the sanitizer in the dish machine. 2. A Dietary Aide did not know how to calibrate a food thermometer. These failures in staff competency resulted in exposing 72 residents who consume food from the kitchen to practices associated with food borne illness as well as bacterial and chemical cross contamination and had the potential to cause illness. Findings: 1. On February 24, 2025, at 10:32 a.m., [NAME] (CK) 2 demonstrated how to test the sanitizer in the dish machine and described how it operated. CK 2 dipped a test strip from the container and compared the color shades of lavender to purple. CK 2 stated it was dark purple which was 300 ppm to 400 ppm (parts per million, a measure of units), and it should be 100 ppm to 200 ppm, according to the test strip container. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-03 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the food was served at an acceptable temperature and palatability taste to the residents, according to the facility policy. This failure had the potential to affect meal and food intake which could impair the nutrition status of the 74 residents who consumed food from the kitchen. Cross Reference F800, F801, F803 During a review of the facility's Winter Menu, Week 4, the Tuesday 2/25/25 lunch meal for the Regular diet included 3oz (ounces) of herb crusted beef roast, 1/2 oz brown gravy, ½ cup mashed potatoes, ½ cup zesty spinach, parsley sprig garnish, 1 slice of garlic bread, and 1 Sq. (square) triple fruit crisp. The pureed (food made into a creamy substance) meal included ½ cup pureed herb crusted beef roast, 1/3 cup mashed potatoes, 1/3 cup zesty spinach, ¼ cup garlic bread, and 1/3 cup triple fruit crisp. On February 24, 2025, at 9:32 a.m., a Resident Council meeting was conducted. During the meeting, multiple residents anonymously stated the food is served cold. On February 24, 2025, at 11:06…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-03 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure infection control practices were implemented when: 1. The laundry room door was closed and staff were observed passing through the clean area of the laundry from the hallway; 2. Nursing staff failed to properly clean and disinfect shared blood pressure (BP-pressure of blood in blood vessels) cuffs and stethoscopes for Residents 475 and 58, according to the disposable Sani-Cloth disposable wipe manufacturer's specified contact time (the time the resident equipment was to be in contact with the disposable wipes to kill micro-organisms). In addition, the facility failed to properly clean and disinfect the shared stethoscope after use according to facility's policy; and 3. The lunch meal trays for Residents 17 and 23 were placed in the residents' room next to unsanitary bodily equipment. These failures had exposed vulnerable residents to potentially hazardous substances due to cross-contamination, which could increase development of infections. Findings: 1. On February 27, 2025, at 8:53 a.m., a concurrent…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-03 · tag F0551 — isolatedGive the resident's representative the ability to exercise the resident's rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed, for one of one resident reviewed (Resident 23), to ensure Resident 23 was appointed a resident representative (RR- someone who can act on behalf of a resident, typically a family member, guardian, or someone with legal authority, to make decisions regarding the resident's care and rights). This failure had resulted in Resident 23 not having a resident representative to exercise their rights or delegate Resident 23's medical decisions. Findings: On February 25, 2025, at 10:57 a.m., Resident 23's record was reviewed. Resident 23 was admitted to the facility on [DATE], with diagnoses that included altered mental status (change in a person's level of consciousness, awareness, and cognitive functions), disorder of the brain (conditions that impact the brain's normal functioning), psychosis (a mental health condition characterized by a loss of contact with reality). The document titled, History and Physical (H&P) dated July 2, 2020, indicated, .can make needs…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-03 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to exercise reasonable care for the protection of resident's property from theft and loss for one of two residents reviewed for personal property (Resident 21). This failure resulted in Resident 21's violation of resident's rights of having a safe environment. Findings: On February 24, 2025, Resident 21 was observed lying in bed, awake and alert. She stated she was missing some personal belongings since she was transferred from another room two weeks ago. Resident 21 stated she was missing a hairbrush, expensive make-up, house slippers and pajamas. She stated she told a staff the day she noticed some of her personal belongings were missing. Resident 21 stated she could not remember the exact date she talked to a staff about her missing personal belongings and who she talked to. She stated she talked to another staff this morning, but she could not recall the staff's name. On February 25, 2025, at 9:13 a.m., Resident 21 was observed lying in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-03 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed, for one of one resident reviewed (Resident 23), to ensure a follow-up with the local authority for the completion of a Level II Preadmission Screening and Resident Review (PASARR- a federally mandated process ensuring individuals with mental illness, intellectual/developmental disabilities, or related conditions receive appropriate placement and services in Medicaid-certified nursing facilities) was performed. This failure had the potential for Resident 23 to not receive the appropriate care according to his mental and behavioral needs. Findings: On February 24, 2025, at 10:48 a.m., Resident 23 was observed in bed, alert, confused, and yelling. On February 25, 2025, at 10:57 a.m., Resident 23's record was reviewed. Resident 23 was admitted to the facility on [DATE], with diagnosis that included altered mental status (change in a person's level of consciousness, awareness, and cognitive functions), disorder of the brain (conditions that impact the brain's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-03 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure for one of two residents reviewed for care planning a care plan was initiated for toe nail fungus (Resident 43). This failure had the potential to result in ineffective treatment of foot care and cause pain or discomfort to resident 43. Findings: On February 28th, 2025, at 10:47 a.m. an observation was conducted of Resident 43's feet. Resident 43's was laying in bed, both feet had dry flaking skin and hypertrophic nails. (thickened from toenail fungus). A review of Resident 43's record indicated Resident 43 was admitted to the facility on [DATE], with diagnoses which included Peripheral Vascular Disease (PVD - a slow progressive narrowing of the blood flow to the arms and legs). Resident 43's podiatry (medical doctor who specializes in feet and toe nails) note dated February 19, 2025, indicated, .Dermatologic Evaluation: Onychomycosis (type of toe nail fungus) . Right and left toenails 1-5, .Onychohypertrophy (thickened toenails…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-03 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure services provided met professional standards of practice for two of 72 residents (Residents 57 and 58) reviewed when: 1. For Resident 57, one Albuterol Sulfate inhaler (medication used to treat breathing problems caused by lung disease) was observed on top of the resident's nightstand: and 2. For Resident 58, the facility did not clarify a physician's order for Vitamin D3 (a type of Vitamin supplement). These failures had the potential for Resident 57 to receive the Albuterol Sulfate inhaler without a physician's order, and for Resident 58 to receive a wrong dose for the Vitamin D3. Findings: 1. On February 24, 2025, at 9:58 a.m., Resident 57 was observed sitting in bed, leaning on the bedside table while reading a paper. Resident 57 was using oxygen at 4 liters (unit of measurement) per minute via a nasal canula (a device that delivers oxygen through a tube and into the nose). A bottle of Albuterol Sulfate inhaler was observed on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-03 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure for one of 18 residents reviewed (Resident 224), multiple dry scabs located on bilateral (both) forearms was referred to the physician for treatment orders. This failure had the potential to result in Resident 224's skin condition to persist without prompt intervention thereby causing a possible further decline in health condition. Findings: On February 25, 2025, at 8:47 a.m., an observation with a concurrent interview was conducted with Resident 224. Resident 224 was observed to have multiple dry scabs, brownish black in color, and variable in size, on both upper extremities (arms). Resident 224 stated he had the scabs prior to his admission to the facility. On February 25, 2025, at 11:54 a.m., an interview was conducted with Resident 224's family member. The family member stated Resident 224 was admitted to the facility with the multiple scabs to his bilateral forearms and he was treating the scabs with his own Neosporin (type of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure safe smoking practices were observed and implemented for one of eight residents reviewed for smoking (Resident 12), when Resident 12 had cigarettes and lighter in his possession. This failure had the potential to result in accidents or injuries to the facility residents. Findings: On February 24, 2025, at 12:33 p.m., a concurrent observation and interview was conducted with Resident 12. Resident 12 was observed in his room, sitting on his bed, with oxygen on via nasal cannula (NC - a tube that delivers oxygen to the nose). A pack of cigarettes was observed in Resident 12's nightstand drawer. Resident 12 stated the pack of cigarettes was his and he went out to smoke on the smoking patio every day. Resident 12's roommate was also observed in his bed, with oxygen on via NC. On February 25, 2025, at 8:30 a.m., an observation was conducted on the smoking patio. Resident 12 was observed taking a cigarette lighter out of his pocket, handing it to another resident who lit up a cigarette, and who returned it to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-03 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed, for one of one resident reviewed (Resident 23), to ensure bowel and bladder assessment and evaluation was performed for ascheduled toileting program. This failure resulted in no bladder training program for Resident 23 which had the potential to lead to further decline of bladder function. Findings: On February 24, 2025, at 10:48 a.m., an observation with a concurrent interview was conducted with Resident 23. Resident 23 was in bed, alert, and interviewable. Resident 23 stated he used incontinence pads and needed a nurse to help him change. On February 24, 2025, at 9:47 a.m., Resident 23's record was reviewed. Resident 23 was admitted to the facility on [DATE], with diagnoses that included altered mental status (change in a person's level of consciousness, awareness, and cognitive functions), diabetes mellitus (chronic condition characterized by high blood sugar). The document titled, Care Plan, dated January 19, 2022, indicated, .Focus…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-03 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide respiratory care and treatment for one resident reviewed for oxygen administration (Resident 43), when the physician's order for oxygen administration was not followed. This failure had the potential to result in ineffective oxygen therapy, respiratory distress, and decline in the resident's health condition. Findings: On February 25, 2025, at 10:59 a.m., Resident 43 was observed in bed with oxygen (O2) via nasal cannula (NC - a tube used to deliver oxygen through the nose). Resident 43's oxygen administration was observed at 4 liters per minute (LPM). On February 27, 2025, at 10:33 a.m., a concurrent observation, interview and record review was conducted with Licensed Vocational Nurse (LVN) 1. LVN 1 confirmed the O2 level for Resident 43 was at 4 LPM. LVN 1 verified the physician order and stated the O2 level should be at 2 LPM, as per physician's order. LVN 1 stated the physician's order was not followed. On February 27, 2025,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-03 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to ensure the Consultant Pharmacist (CP) identified and reported irregularities during the monthly Medication Regimen Review (MRR) for one of six randomly selected residents (Resident 58) when the facility did not clarify the physician's order for Vitamin D3 (a type of Vitamin supplement). This failure had the potential for Resident 58 to receive a wrong dose of Vitamin D3. Findings: During the medication administration observation on February 25, 2025, at 9:57 a.m. with licensed vocational nurse (LVN) 3, LVN 3 was observed preparing seven medications for Resident 58. During the medication preparation process, LVN 3 did not administer Vitamin D3 and stated Resident 58's Vitamin D3 order did not have a strength (the amount of medication) indicated. LVN 3 stated she needed to clarify the order. A review of the Resident 58's admission Record, dated February 27, 2025, indicated, Resident 58 was admitted on [DATE], with diagnoses that included, chronic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-03 · tag F0803 — failed to meet residents' dietary needs — isolatedEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the therapeutic menu was followed for two residents, a sampled resident 66, and unsampled resident 17, on renal diets (a diet to protect the health of the kidneys). These failures led to the two residents receiving foods that did not meet their nutritional needs and may have further compromised their health status. The facility census was 72. Findings: Review of Resident 17's admission Record dated 2/28/25 indicated Resident 17 was admitted on [DATE] and readmitted on [DATE] to the facility with diagnoses that included COPD (chronic obstructive pulmonary disease- difficulty breathing due to obstruction in the lungs), CKD (chronic kidney disease- inability of the kidneys to effectively filter wastes) and HLD (hyperlipidemia- high levels of fat in the blood). Review of Resident 17's minimum data set (MDS- standardized assessment tool used to assess and monitor resident health status, functional capabilities, and needs) Brief Interview…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-03 · tag F0813 — isolatedHave a policy regarding use and storage of foods brought to residents by family and other visitors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement their policy and procedure regarding food brought in from the outside, when one resident (Resident 66), who had a diagnosis of diabetes (chronic condition characterized by high blood sugar), had chocolate candies inside of his nightstand drawer that were brought in from the outside. This failure had the potential for Resident 66 to be non-compliant with the prescribed diet leading to high blood sugar. Findings: On February 25, 2025, at 8:32 a.m., an observation with a concurrent interview was conducted with Resident 66. Resident 66 was observed alert and conversant, Resident 66 was sitting on edge of the bed next to his nightstand. The nightstand drawer was observed to be open and inside were bite size chocolate candies. Resident 66 stated his family member brought in the chocoate candies and the staff were aware of it. On February 25, 2025, at 5:12 p.m., Resident 66's record was reviewed. Resident 66 was admitted to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-03 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and document reviews, the facility failed to ensure the physician's progress notes in the medical records were accurately completed for a sampled resident (Resident 673) and unsampled resident (Resident 3) with significant weight loss for the past one month. This failure had the potential to negatively impact health and nutrition status and lead to further decline of the two residents with significant weight loss. The facility census was 69. According to the April 10, 2010, Proceedings of the SIGCHI Conference on Human Factors in Computing Systems article Physician-Driven Management of Patient Progress Notes in an Intensive Care Unit; .A patient progress note is a clinical document, written by a .physician, describing a patient's status and the physician's assessments and care plan for the patient. An attending physician, who has primary responsibility for the patient's care, composes a daily note for each of their patients. These notes are referred to by other clinicians as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the resident environment was free of accident hazards when one of 74 residents had a shotgun, two airsoft guns, and a chainsaw in his room (Resident 1). This failure resulted in Resident 1 having access to his shotgun, airsoft guns, and chainsaw, and could have resulted in mental anguish for the other residents in the facility, accidents or death. Findings: On February 4, 2025, at 9:35 a.m., an unannounced visit was made to the facility to investigate two anonymous complaints about residents ' safety. On February 4, 2025, at 12:15 p.m., the Director of Nursing (DON) was interviewed. The DON stated Resident 1 ' s room was cleaned on January 28, 2025, while the resident was at the hospital. The DON stated two airsoft guns, a chainsaw, and a shotgun (unloaded) were found in his room. The DON stated the local Police were notified and they took custody of the two airsoft guns and the shotgun (which was registered in his name). The DON stated Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-19 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure for two of three residents, Residents 1 and 2, the plan of care was reviewed and updated after Residents 1 and 2 attempted to elope (when a patient leaves a healthcare facility without supervision or detection while they are unable to protect themselves) from the facility. This failure resulted in Resident 1 eloping from the facility on November 18, 2024, and had the potential to result in Resident 2 eloping from the facility. Findings: On November 5, 18, and 19, 2024, unannounced visits were conducted at the facility to investigate complaint allegations. On November 18, 2024, a review of Resident 1's medical record indicated Resident 1 was admitted to the facility on [DATE], with diagnoses which included dementia (loss of cognitive functioning, such as thinking, remembering, and reasoning, that interferes with daily life). A review of Resident 1's History and Physical dated May 6, 2024, indicated Resident 1 can make needs known but cannot make…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-07 · tag F0557 — isolatedHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to protect resident rights for dignity and respect for two of six sampled residents (Residents 1 and 2) when both residents were addressed in a disrespectful manner by a Certified Nurse Aide (CNA) 4. This failure had the potential to cause psychosocial harm and emotional distress to Resident 1 and Resident 2. Findings: On October 3, 2024, 5:05 a.m., an unannounced visit was conducted at the facility to investigate allegations of potential abuse and resident rights. A review of Resident 1's admission record indicated Resident 1 was initially admitted to the facility on [DATE], and re-admitted on [DATE]. Resident 1's diagnoses included a disorder of the brain, altered mental status (disorders and injuries that affect brain function), anxiety disorder (a mental health disorder characterized by feelings of worry, anxiety, or fear that are strong enough to interfere with one's daily activities), type 2 diabetes (a long-term condition in which the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-07 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the personal privacy of one of six sampled residents (Resident 4) when a visitor unknown to the resident was allowed into the resident's room. This failure caused emotional distress to Resident 4 and put the resident's safety at risk. Findings: On October 3, 2024, 5:05 a.m., an unannounced visit was conducted at the facility to investigate allegations of resident safety. A review of Resident 4's admission record indicated she was admitted to the facility on [DATE]. Resident 4's diagnoses which included fracture of right femur (the only bone in the thigh), repeated falls, difficulty walking. A review of Resident 4's Minimum Data Set (MDS – a standardized comprehensive assessment and care planning tool) dated October 2024, indicated Resident 4's BIMS (brief interview for mental status, ranges from 0 to 15) score was 15, which indicated the resident was cognitively intact. A review of Resident 4's History and Physical dated August 3,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-07 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure an alleged abuse involving two of six sampled residents reviewed (Residents 1 and 2) were reported to the California Department of Public Health (CDPH) immediately or within two hours of the facility being aware of the alleged abuse. This failure had the potential to result in a delayed investigation of the alleged abuse causing a delay in implementation of corrective actions which placed the residents at risk for further abuse. Findings: On October 3, 2024, 5:05 a.m., an unannounced visit was conducted at the facility to investigate allegations of potential abuse and resident rights. A review of Resident 1's admission record indicated Resident 1 was initially admitted to the facility on [DATE], and re-admitted on [DATE]. Resident 1's diagnoses included a disorder of the brain, altered mental status (disorders and injuries that affect brain function), anxiety disorder (a mental health disorder characterized by feelings of worry, anxiety, or fear…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of six sampled residents (Resident 3) was supervised and interventions were put in placed to prevent elopement (leaving the facility without the staff's knowledge). This failure resulted in Resident 1 eloping from the facility and had the potential to cause injury and harm to the resident. Findings: On October 3, 2024, 5:05 a.m., an unannounced visit was conducted at the facility to investigate the elopement of a resident. A review of Resident 3's facility admission record indicated Resident 3 was admitted to the facility on [DATE], at 6:25 p.m. with a diagnosis of lumbar fracture (a break in the lower back spine that can cause moderate to severe back pain). There was no photograph of the resident on the admission record. A review of Resident 3's medical record titled Elopement Evaluation, dated October 1, 2024, at 8:22 p.m. indicated the resident had verbally expressed the desire to go home. A review of Resident 3's care plan…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-12 · tag F0557 — isolatedHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to promote care that maintained the dignity and respect for one resident (Resident 1), when he was told by facility staff to stop turning his f (expletive) call light on if he wanted to be left alone. This failure had the potential to affect Resident 1's psychosocial well-being. Findings: On July 30, 2024, at 12:00 p.m., an unannounced visit to the facility was made to investigate a complaint. Resident 1's record was reviewed. Resident 1 was admitted to the facility on [DATE], with diagnoses which included chronic obstructive pulmonary disease (COPD- a lung disease that causes restricted airflow and breathing difficulties), asthma, and depression (a mood disorder that causes a persistent feeling of sadness). A review of Resident 1's Progress Notes , dated July 28, 2024, indicated, Resident 1 was experiencing shortness of breath and called 9-1-1 (emergency services) for an ambulance. The LVN offered the resident a rescue inhaler and a breathing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of three residents reviewed (Resident 4) was assessed, monitored, and supervised to prevent elopement (leaving the facility without permission). This failure resulted in Resident 4 eloping from the facility and had the potential to cause injury and harm to the resident. Findings: On July 30, 2024, an onsite visit was made to the facility to investigate a complaint regarding the elopement of Resident 4. A record review for Resident 4 indicated Resident 4 was admitted to the facility on [DATE], with diagnoses which included Alzheimer's Disease (a brain disorder that slowly destroys memory and thinking skills). A review of Resident 4's Progress Notes dated July 29, 2024, indicated, Resident 4 was alert and verbally responsive, was seen walking through the hallways, with episodes of wandering and confusion. A review of Resident 4's Brief Interview of Mental Status (BIMS - an assessment tool), noted as In Progress , indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-08 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain temperatures between 71 to 81 degrees Fahrenheit (F) when resident room temperatures in two of eight sampled resident rooms, reached 82.9 degrees F and one of one sampled common area room (activity room) was 81.5 degrees F. This deficient practice resulted in discomfort for two of seven sampled residents (Residents 1 and 2), and potential adverse health effects for residents, staff and visitors including dehydration (loss of body fluids), heat stress (a series of conditions where the body is under stress from overheating), and heat stroke (when the body can no longer control its temperature). Findings: An unannounced visit was conducted on July 8, 2024, at 10:47 a.m. to investigate a complaint related to the facility's physical environment. On July 8, 2024, at 3:52 p.m., an observation and concurrent interview was conducted with Resident 1. Resident 1 was observed sitting on the side of her bed near the window with the curtains…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-02 · tag F0573 — isolatedLet each resident or the resident's legal representative access or purchase copies of all the resident's records.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide the resident ' s representative with requested financial documents within 48 hrs. after request was made, for one of three sampled residents (Resident 1). This failure has the potential to result in missed payment which could negatively impact the resident or the resident's representative's financial standing. Findings: On June 13, 2024, an unannounced visit was made to the facility to investigate a financial billing issue. A review of Resident 1 ' s face sheet, dated May 17, 2024, indicated the resident was admitted to the facility on [DATE], with diagnoses which included respiratory failure, and was discharged from the facility on January 6, 2024. A review of Resident 1 ' s Brief Interview for Mental Status (Cognitive assessment) score of 99, which meant the resident was severely cognitively impaired. On June 13, 2024, at 10:46 a.m., an interview was conducted with the Business Office Assistant (BOA). The BOA stated Resident 1 ' s…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-18 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to notify the physician for one of three sampled residents (Resident 1) when: 1. The physician was not notified regarding Resident 1's change in treatment plan after the resident refused emergency room evaluation after experiencing a fall; and 2. The physician was not notified until the following day after Resident 1 sustained a fall. This failure had the potential to jeopardize the health and safety of Resident 1. Findings: 1. A review of Resident 1's admission record indicated the resident was admitted to the facility on [DATE], readmitted [DATE], and discharged on March 22, 2024, with diagnoses that included hemiplegia (paralysis) & hemiparesis (weakness) on the left side, difficulty walking, and history of falling. A review of Resident 1's Health Status Note dated February 24, 2024, at 11:50 pm, by Licensed Vocational Nurse (LVN)1 indicated the resident sustained a fall and was assessed for injuries, altered mental status, and pain. The note further…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a safe environment according to their fall management policy and procedure for one of three sampled residents when: 1. The facility did not conduct an Inter-disciplinary Team (IDT) meeting to determine the root cause of Resident 1's fall on February 24, 2024; and 2. The facility did not accurately assess Resident 1's fall risk after the resident sustained a fall on March 20, 2024. This failure had the potential to result in further falls and harm for Resident 1. Findings: 1. A review of Resident 1's admission record indicated the resident was admitted to the facility on [DATE], readmitted [DATE], and discharged on March 22, 2024, with diagnoses that included hemiplegia (paralysis) & hemiparesis (weakness) on the left side, difficulty walking, and history of falling. A review of Resident 1's Health Status Note dated February 24, 2024, at 11:50 pm, by Licensed Vocational Nurse (LVN) 1 indicated the resident sustained a fall and was assessed for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-15 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed, for one of four sampled residents reviewed (Resident 1) to ensure two bottles of oral nutritional supplements (health supplement) had a physician's order and were not stored by the bedside. This failure had the potential to result in incorrect self-administration of medication by Resident 1 and unauthorized access of other residents and staff to the medication. Findings: On March 26, 2024, at 11:05 a.m., an observation with a concurrent interview was conducted with Resident 1. Resident 1 was in his room sitting on his bed. Observed on the top of his bedside table were two bottles (one opened and one unopened) of nutritional supplements labeled as Juice Plus (brand name of nutritional supplement). In a concurrent interview, Resident 1 stated the two bottles of nutritional supplements were his and he had been taking them. On March 26, 2024, Resident 1's record was reviewed. Resident 1 was admitted to the facility on [DATE], with diagnoses of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-09 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide bed hold notification for one of three sampled residents (Resident 1) prior to discharge to acute care. This failure had the potential result in Resident 1 not being able to return to the facility after discharged from acute care. Findings: A review of Resident 1's admission record indicated the resident was admitted to the facility on [DATE], with diagnoses that included sepsis (the body's extreme response to infection), end stage renal disease, and dependence on dialysis. The record indicated the resident was discharged on February 23, 2024. A review of Resident 1's discharge summary note dated February 23, 2024, at 10:50 am by Licensed Vocational Nurse (LVN1) indicated, Patient sent to ER per MD for discoloration on left amputation (amputation) site. Transportation services picked up pt via wheelchair at 1045 hrs. On March 13, 2024, at 3:30 p.m., during an interview with the Administrator (ADM), he stated the facility's practice is if…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-19 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to report an allegation of abuse for one of three sampled residents (Resident 3) to the California Department of Public Health (CDPH), immediately but not later than 2 hours after the allegation was made. The facility was made aware of the allegation on January 4, 2024. This failure had the potential to result in a delay of investigation and reporting of further allegations of abuse. Findings: On January 9, 2024, at 3:26 p.m., CDPH received a five-day investigation report from the facility of an allegation of abuse that occurred on January 4, 2024. CDPH had not received an initial reporting of an abuse allegation prior to receiving the five-day investigation report from the facility on January 9, 2024. On January 17, 2024, at 8:32 a.m., an unannounced visit was made to the facility for the investigation of the incident regarding the alleged abuse. On January 17, 2024, Resident 3 ' s facility medical record was reviewed. Resident 3 was admitted to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-26 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to follow their policy and procedure when staff did not wear face masks during a covid-19 (coronavirus- infectious agent) outbreak in the facility. This failure had the potential to infect staff and residents with an infectious agent (COVID-19). Findings: On November 21, 2023, during an observation, signs posted on the front door encouraging visitors to wear face masks. The facility noted to have a notification of positive covid cases in the resident population posted on the front door. On November 21, 2023, at 1:53 p.m., during a concurrent observation and interview with Licensed Vocational Nurse (LVN1), LVN1 noted wearing a N95 mask (a mask worn to filter airborne infectious agents). She stated the facility's covid cases began at the end of October as a staff member tested positive. She stated the facility placed all the covid positive residents in the first several rooms in the facility beginning with room [ROOM NUMBER]. room [ROOM NUMBER]…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-12 · tag F0602 — failed to protect residents from theft of their belongings — isolatedProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to accurately re-imburse the resident ' s funds, for one of four residents reviewed (Resident 1). When Resident 1 ' s social security (SS) payment was inadvertently deposited into another resident ' s account and an audit was not conducted to verify the exact amount of Resident 1 ' s re-imbursement. This failure had the potential for a misappropriation of funds to occur. Findings: On December 4, 2023, at 4:05 p.m., a telephone interview was conducted with Resident 1 ' s representative (RR). The RR stated Resident 1 ' s SS payment was deposited into the wrong account and the facility failed to re-imburse him the correct amount. On December 12, 2023, at 11:05 a.m., an unannounced visit was conducted at the facility to investigate the above allegation. On December 12, 2023, Resident 1 ' s record was reviewed. Resident 1 was admitted to the facility on [DATE], and discharged on August 27, 2022, with diagnoses which included syncope (sudden loss of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-29 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of three sampled residents (Resident 1) was supervised and interventions were put in place to prevent elopement (leaving the facility without the staff's knowledge). This failure resulted in Resident 1 eloping from the facility and had the potential to cause injury and harm to the resident. Findings: On September 29, 2023, a review of Resident 1's record indicated Resident 1 was admitted to the facility on [DATE], with a diagnosis of metabolic encephalopathy (a problem in the brain caused by a chemical imbalance in the blood), hepatic encephalopathy (when toxins that are normally cleared from the body by the liver accumulate in the blood, eventually traveling to the brain), and alcoholic cirrhosis of liver (an advanced stage of alcoholic liver disease that causes your liver to become stiff, swollen, and decreases liver function). The Minimum Data Set (MDS - an assessment tool) dated September 19, 2023, indicated a Brief…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of three sampled residents (Resident 1) was supervised and interventions were put in place to prevent elopement (leaving the facility without the staff's knowledge). This failure resulted in Resident 1 eloping from the facility and had the potential to cause injury and harm to the resident. Findings: A review of Resident 1's admission record dated July 12, 2023, indicated, Resident 1 was admitted to the facility on [DATE], on hospice care (end of life care) with a diagnosis of malignant neoplasm of the rectum (cancer). The Minimum Data Set (MDS - an assessment tool) dated March 20, 2023, indicated, a Brief Interview for Mental Status (BIMS) of 15 out of 15 indicating no memory impairment. A review of the document titled, Progress Note, dated July 8, 2023, indicated, at 12:00 p.m., a Certified Nursing Assistant (CNA) notified the charge nurse that Resident 1 could not be found. The charge nurse and the CNA looked in every room…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-17 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to transfer one of three sampled residents (Resident 1) to acute care for evaluation per physician order. This failure resulted in Resident 1 experiencing a delay in treatment. Findings: A review of Resident 1's admission record indicated the resident was admitted to the facility on [DATE], and readmitted to the facility on [DATE], with diagnoses which included hip fracture, repeated falls, and diabetes mellitus (inability to control blood sugar). The record further indicated the resident was her own representative. A review of Resident 1's Brief Interview for Mental Status (BIMS) dated January 25, 2023, indicated the resident had a score of 13 (mild cognitive impairment). A review of Resident 1's change in condition evaluation dated February 8, 2023, at 5:05 pm indicated the resident had discoloration of lower extremities. The assessment indicated the physician was notified at 6:28 p.m. A review of Resident 1's health status note dated February 8, 2023,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-17 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to follow their policy and procedure for one of three sampled residents (Resident 1) when the facility did not provide wound care as ordered by the physician. This failure had to potential to cause wound progression and delayed healing for Resident 1. Findings: A review of Resident 1's admission record indicated the resident was admitted to the facility on [DATE], and readmitted to the facility on [DATE], with diagnoses which included hip fracture, repeated falls, and diabetes mellitus (inability to control blood sugar). The record further indicated the resident is her own representative. A review of Resident 1's Brief Interview for Mental Status (BIMS) dated January 25, 2023, indicated the resident had a score of 13 (mild cognitive impairment). A review of Resident 1 ' s physician orders indicated an order for Sacro coccyx wound- cleanse with NS (normal saline), pat dry, apply Medi honey and cover with foam dressing every day shift dated December 29,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to follow their policy and procedure for falls for one of three sampled residents (Resident 1) when the facility did not conduct an interdisciplinary team (IDT) meeting for Resident 1 ' s fall. This failure had to potential to result in Resident 1 sustaining additional falls. Findings: A review of Resident 1's admission record indicated the resident was admitted to the facility on [DATE], and readmitted to the facility on [DATE] with diagnoses which included hip fracture, repeated falls, and diabetes mellitus. The record further indicated the resident is her own representative. A review of Resident 1's Brief Interview for Mental Status (BIMS) dated January 25, 2023, indicated the resident had a score of 13 (mild cognitive impairment). A review of Resident 1's section I dated January 25, 2023, indicated the resident had diagnoses of heart failure, hypertension (high blood pressure), diabetes mellitus (inability to regulate blood sugar), repeated falls. A…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-10 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to establish a baseline weight for one of three sampled residents (Resident 1) when the resident was not weighed on admission in accordance with the facility policy and procedure. This failure had the potential for the facility not to identity weight loss or weight gain which could delay provision of appropriate intervention for Resident 1, a clinically-compromised resident. Findings: A review of Resident 1's admission record indicated the resident was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses that included subluxation (dislocation) of C1/C2 vertebrae, protein-calorie malnutrition, history of falling, and dementia (loss of cognitive function- memory, thinking, reasoning). A review of Resident 1's Brief Interview for Mental Status (BIMS) dated May 20, 2023, indicated the resident had a score of 8 (severe cognitive impairment). A review of Resident 1's weights indicated the following: May 16- 73 pounds (13 days after…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-04 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure facility's policies and procedures were developed and implemented to track accurately the movement of controlled substances (CS) and to fully account for use of all CS in order to minimize the time and loss of diversion. The facility's system of controlled substance accountability was not able to identify missing blister cards containing CS during shift change auditing process between incoming and outgoing nursing staff. This had the potential for drug diversion by staff caring for the residents. Findings: Review of the facility's notification letter to the department dated, June 30, 2023, indicated: .This letter is a follow up to your office regarding the discrepancy of a controlled substance for [Resident 1] on Monday 6/23/2023 . As part of our investigation, the following were completed: - Three way audit of all narcotic count sheets - Pain assessment done for [Resident 1] . - Inservices and reeducation with Licensed Nurses initiated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2022-04-15 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to store, prepare, and distribute food in accordance with professional standards for food service safety when: a. Multiple food items were stored beyond their use by dates, readily available for use; and b. The ice machine was dirty. These failures had the potential to cause foodborne illnesses in medically vulnerable resident population who consumed food in the facility. The facility census was 69. Findings: On April 11, 2022, beginning at 10:15 a.m., a kitchen inspection was conducted with the Food and Nutrition Supervisor (FNS). The following were observed: a. 1. The following food items were stored inside the walk in refrigerator, readily available for use: - a half gallon [NAME] wine with a use by date of February 4, 2022; - one bunch of cilantro in a gallon freezer bag labeled with a received date of March 11, 2022, and a use by date of March 18, 2022; - two bunches of parsley in a gallon bag labeled with a received date of April 1,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-04-15 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the licensed nurses documented by signing their names in the eMAR (electronic Medication Administration Record) after administering the controlled medications (such as narcotics - medications that dull the senses, relieve pain, treat seizures but in excess doses cause stupors, coma, or convulsions) to residents for pain and seizures for four of four residents reviewed (Residents 2, 34, 63, and 69) on multiple shifts and days in March and April 2022. This failure increased the potential for drug diversion (use of medication not intended by the prescriber). Findings: On April 13, 2022, at 11:02 a.m., a concurrent inspection of the medication cart, record review, and interview was conducted with Licensed Vocational Nurse (LVN) 2. Resident 69's PRN (as needed) narcotic pain medication, hydrocodone-APAP 5-325 (5 mg [milligram - a unit of measurement] hydrocodone [narcotic medication to relieve pain] and 325 mg acetaminophen [medication to relieve pain and fever]) every four hours as needed was not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-04-15 · tag F0756 — failed to review each resident's drug regimen — patternEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the Consultant Pharmacist (CP) identified irregularities in the use of medications for 12 of 12 residents reviewed (Resident 2, 10, 11, 19, 35, 40, 41, 48, 60, 63, 69, and 121) when: 1. The licensed nurses administered Vitamin D following duplicated physician orders to Resident 2; and 2. There was no documented evidence medications were administered to the residents for March 2022, and April 2022. In addition, the CP was not able to review the eMAR's (electronic Medication Administration Records) and did not make recommendations regarding nursing staff not documenting the medication administration on multiple shifts on multiple days. This failure had the potential to result in the residents' medications being used and not evaluated for possible identification of medication-related problems and complications the residents may have. Findings: 1. On April 12, 2022, at 9:20 a.m., a concurrent medication pass observation, interview, and record review was conducted with Licensed Vocational Nurse (LVN) 1. LVN…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-04-15 · tag F0757 — failed to avoid unnecessary drugs — patternEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure, for 12 of 12 residents reviewed for unnecessary medications (Resident 2, 10, 11, 19, 35, 40, 41, 48, 60, 63, 69, and 121) there was no documented evidence the use of the medications were monitored for March 2022, and April 2022. This failure had the potential to result in the residents' medications being used and not evaluated for possible identification of medication-related problems and complications the residents may have. Findings: On April 14, 2022, at 10 a.m., the following residents' eMAR's (electronic Medication Administration Records) were reviewed. There was no documented evidence on multiple shifts on multiple days medications were monitored for the appropriate use for March 2022, and April 2022: 1. For Resident 2, the following medications required monitoring for March 2022, and April 2022: - furosemide (diuretic to remove fluid retention in the body) 40 mg (milligram - a unit of measurement) one tablet one time a day for edema (puffiness causes by fluid trapped in the body's tissues) hold (not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-04-15 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the planned menu was followed for 21 of 21 residents with a physician ordered CCHO (Consistent Carbohydrate) diet (a diet used in the treatment for diabetes), when the residents received a full slice of lemon snow bar for dessert, instead of half a slice per the planned menu. Additionally, one resident on a low fat/low cholesterol diet received a full slice of the lemon snow bar for dessert instead of half a cup of fresh fruit. This failure had the potential to result in increased blood glucose levels for residents with a CCHO diet, and increased caloric intake for the resident on a low fat/low cholesterol diet. Findings: On April 13, 2022, at 11:00 a.m., an observation of lunch service was conducted. It was noted that 21 residents with a CCHO diet and one resident on a low fat/low cholesterol diet received a full slice of two inches by two and a half inches of lemon snow bar for dessert. A concurrent review of the document titled, SPRING CYCLE MENUS .Week 2 Wednesday .special spreadsheet salad day…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-04-15 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to provide a written copy of the bed hold policy for transfers to the hospital for three of three residents reviewed for hospitalizations(Residents 60, 69, and 11). This failure had the potential for Resident 60, Resident 69 and Resident 11 to be uninformed regarding their right to request a bed hold while they were hospitalized . Findings: 1) On April 13, 2022, at 9:30 a.m., Resident 60's medical record was reviewed. Progress notes dated March 8, 2022, at 5:34 p.m., and March 17, 2022, at 11:02 p.m., indicated Resident 60 was sent to a local hospital for further evaluation. Resident 60's Bed Hold Agreement which indicated, .Notification of Bed Hold option upon transfer/therapeutic leave was blank. 2) On April 13, 2022, at 9:45 a.m., Resident 69's medical record was reviewed. A progress note dated March 24, 2022, at 5:24 p.m., indicated Resident 69 was sent to a local hospital for further evaluation. Resident 69's Bed Hold Agreement which indicated, .Notification of Bed Hold option upon transfer/therapeutic leave was blank. 3)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-04-15 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure Resident 14 was up in a geriatric chair (geri-chair-a large, padded chair that is designed to help with limited mobility) daily as ordered by the physician. This failure could potentially result in a decline in Resident 14's activities of daily living (ADLs). Findings: On April 11, 2022, at 11:50 a.m., Resident 14 was observed asleep in bed, with a contracture (shortening and hardening of the muscles) to the right hand. Resident 14's legs were elevated on a pillow. On April 12, 2022, at 9:45 a.m., Resident 14 was observed lying flat in bed, with the head of bed slightly elevated. Resident 14 had a contracture to the right hand, and both legs were elevated on a pillow. Resident 14 was unable to move his arms and legs. At 10:46 a.m., Resident 14's family member (FM) was interviewed via telephone. The FM stated she was told Resident 14 was gotten up every other day, but she felt it would benefit Resident 14 more if the facility staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-04-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow their policy and procedure for safe smoking practices for one of one resident reviewed for smoking (Resident 35). This failure had the potential for increased risk for smoking related injuries for Resident 35. Findings: On April 11, 2022, at 10:51 a.m., a concurrent observation and interview was conducted with Resident 35. Resident 35 was observed in her room. Resident 35 stated she would smoke anytime, unaccompanied. Resident 35 stated she could smoke all the time and anytime she wanted to smoke. On April 12, 2022, at 9:05 a.m., Resident 35 was observed wheeling herself to the patio, unaccompanied. Resident 35 stated she was going out to smoke. Resident 35 was observed carrying her own smoking materials. No smoking supervision by facility staff was observed. On April 12, 2022, at 11:01 a.m., Resident 35 was observed in the patio area, sitting in her wheelchair, smoking, unsupervised. A schedule for smoking was observed posted on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-04-15 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that there was a physician's order for the continued use of an indwelling Foley catheter (a flexible tube inserted into the bladder to provide continuous urinary drainage) for one of two residents reviewed for an indwelling catheter (Resident 37). This failure had a potential to result in unnecessary catheterization of Resident 37. Findings: On April 11, 2022, at 3:13 p.m., Resident 37 was seen in his bed. Resident 37 was observed to have a Foley catheter attached to a urinary leg bag (a smaller urinary drainage bag that can be used under the clothes). Resident 37 stated he had the urinary catheter inserted from the hospital before he was admitted to the facility. On April 12, 2022, Resident 37's record was reviewed. Resident 37 was admitted to the facility on [DATE], with diagnoses which included chronic obstructive pulmonary disease (COPD-a condition involving the lungs resulting in difficulty or discomfort in breathing),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-04-15 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow current acceptable principles to label and store medications and biologicals (used to treat, prevent, and diagnose diseases and medical conditions) when: 1. A discontinued medication was stored in the medication cart, readily available to use. This failure increased the risk for the licensed nurses to administer discontinued medication to the residents which could result in medication and treatment errors; 2. An insulin pen was in use with no open date. This failure had the potential for licensed staff to administer the insulin to a resident past its expiration date; and 3. An antibiotic medication was missing in the original and unopened IV (Intravenous - administer fluids or medications via veins) E-Kit (Emergency Kit - an emergency storage box containing a small quantity of critical medications used in emergency situations). This failure had the potential to delay the treatment for residents. Findings: 1. On [DATE], at 9:20…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2025-03-03 · tag F0912 — patternProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, interview, and record review, the facility failed to ensure that bedrooms measured at least 80 square feet per resident, in bedrooms occupied by multiple residents (Rooms 3, 17, 20, and 33). Findings: On February 24, 2025, at 9:21 a.m., the facility Administrator stated the rooms that had four residents per room did not meet the required 80 square feet per resident. This included the following rooms: 3, 17, 20, and 33. Rooms 3, 17, 20, and 33 housed four residents in each room and did not measure at least 80 square feet per resident, as required. All four rooms were measured as 310 square feet. During all days of the survey, no negative impact was observed to the health and safety of the residents. Residents residing in the rooms, who were interviewable, stated they were comfortable in the space provided. The survey team recommends the room variance continue provided that a yearly waiver is requested, and the health and safety of the residents is not adversely affected.
- No harm found · Bcited before2022-04-15 · tag F0912 — patternProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, interview, and record review, the facility failed to ensure that bedrooms measured at least 80 square feet per resident, in bedrooms occupied by multiple residents (Rooms 3, 17, 20, and 33). Findings: On April 11, 2022, at 9:30 a.m., during the entrance conference, the facility Administrator stated the rooms that had four residents did not meet the required 80 square feet per resident. This included the following rooms: 3, 17, 20, and 33. Rooms 3, 17, 20, and 33 housed four residents in each room and did not measure at least 80 square feet per resident, as required. All four rooms were measured as 310 square footage. During all days of the survey, no negative impact was observed to the health and safety of the residents. Residents residing in the rooms, who were interviewable, stated they were comfortable in the space provided. The survey team recommends the room variance continue provided that a yearly waiver is requested, and the health and safety of the residents is not adversely affected.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
“Disputed” is CMS’s own flag, not our reading: the CMS deficiency file records whether the home has formally contested a citation, and we reproduce that. IDR is Informal Dispute Resolution, run by the state survey agency that wrote the citation; IIDR is Independent Informal Dispute Resolution, a separate process before an outside entity, available when CMS has proposed a civil money penalty. They are different processes and we mark them differently. Two things to hold at once. A disputed citation is still a citation — it was written by a surveyor, it stands on the record unless and until it is changed, and we neither hide it nor discount it. And we cannot tell you how the dispute came out: CMS publishes that a citation is under dispute, not the outcome, so a tag marked here may since have been upheld, reduced, or deleted, and an unmarked tag may have been disputed and resolved before this file was cut. Ask the home what it disputed and why — it is entitled to tell you, and the answer is often the most informative thing on this page.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$82,845 in federal fines across 3 penalties. 1 Medicare payment denial on record.
- $70,591 — penalty dated 2025-02-04
- $8,021 — penalty dated 2024-11-19
- $4,233 — penalty dated 2023-12-11
- Medicare payment denial — starting 2025-04-01 for 18 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to PACIFIC HEALTHCARE HOLDINGS — 15 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 1.9 | -0.9 vs chain |
| Health inspection | 1 of 5 | 2.1 | -1.1 vs chain |
| Staffing | 2 of 5 | 2.1 | -0.1 vs chain |
| Quality measures | 3 of 5 | 3.5 | -0.5 vs chain |
The other 14 homes this chain runs (chain average 1.9★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| KATZ HEALTHCARE INVESTMENT PARTNERSHIP | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 5% | since 11/10/2006 |
| PACIFIC HEALTHCARE HOLDINGS, INC. | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 80% | since 11/10/2006 |
| RECHNITZ, SHLOMO | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 05/01/2006 |
| ROCKPORT ADMINISTRATIVE SERVICES, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 05/01/2006 |
| ABUSAMRAH SALAIMEH, ABDALLAH | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 05/01/2018 |
| SONI, DIGANT | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 02/10/2025 |
| ERETZ CNRC PROPERTIES LLC | Organization | ADP OF THE SNF | — | since 04/01/2009 |
CMS files one row per role, so the 12 rows in the source record cover these 7 parties — each is shown once here with every role it holds. Nothing is omitted.
4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $1.0M paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 056428. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-05-07, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
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