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The Pavilion At Ocean Point

3202 Duke Street, San Diego, CA 92110 · For profit - Limited Liability company · 133 certified beds · (619) 224-4141 Medicare & Medicaid certified

Call the home — (619) 224-4141 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citations on record (F0600, F0602) — most recent Dec 2023Behavioral-health or dementia-care citation — no harm found (F0758)1 actual-harm citation1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent Dec 2023
  • it has 1 actual-harm citation
  • a high number of inspection citations overall (69) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its independent health-inspection rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 3 of 5

Location & what’s nearby

Hospital
★★★★★ 5/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
4116 W Point Loma Blvd · (619) 225-1212 · Call to confirm hours
Pharmacy
3950 W Point Loma Blvd · (619) 523-1440 · Call to confirm hours
Grocery
4001 W Point Loma Blvd · (619) 223-4397 · Call to confirm hours
Park
2676 Chatsworth Blvd · (619) 525-8213 · Typically dawn to dusk
Place of worship
3010 N Evergreen St · (619) 915-4045

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased10.0%10.2%15.4%better
Long-stay residents who lose too much weight1.1%4.0%5.4%better
Long-stay residents with a catheter left in their bladder0.3%0.8%0.9%better
Long-stay residents with a urinary tract infection0.8%1.2%2.0%better
Long-stay residents with depressive symptoms9.0%7.3%6.5%worse
Long-stay residents who were physically restrained0.0%0.4%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury2.0%1.6%3.3%worse than state — see note marked double-dagger below the table
Long-stay residents whose ability to walk worsened4.9%9.8%16.1%better
Long-stay residents on antianxiety or hypnotic medication14.9%13.7%18.9%better
Long-stay residents given the seasonal flu vaccine97.5%98.2%95.3%typical
Long-stay residents with pressure ulcers2.8%4.3%4.7%better
Long-stay residents with worsening bladder/bowel control12.0%10.2%21.2%worse than state — see note marked double-dagger below the table
Long-stay residents who got an antipsychotic medication — see the note below the table6.7%12.0%17.1%better
Short-stay residents who newly got an antipsychotic medication1.8%1.5%1.4%worse
Short-stay residents given the seasonal flu vaccine96.2%93.2%79.4%better
Short-stay residents rehospitalized after admission21.3%23.0%22.6%typical
Short-stay residents with an outpatient ER visit15.5%11.2%12.0%worse
Long-stay hospitalizations per 1,000 resident days2.202.251.67worse
Long-stay outpatient ER visits per 1,000 resident days2.191.571.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

41.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 81 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

41.6%U.S. median 51.5%
Got home and stayed home
11.8%U.S. median 10.7%
Went back to hospital
57.7%U.S. median 56.6%
Met the expected recovery
0.47U.S. median 0.31
Therapy hours / resident / day
0.25hours / resident / day
Physical therapy
0.19hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Met the expected recovery: 57.7% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 52 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.47 therapist hours per resident per day in 2026Q1 — more than 79% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 20% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF41.6%CMS range 30.9–51.551.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.8%CMS range 9.4–15.510.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge57.7%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge59.6%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge50.0%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting86.7%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge90.3%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.1%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.2%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization9.4%CMS range 5.9–13.57.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.441.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.48
RN hours/ resident / day
1.20
LPN hours/ resident / day
2.45
Aide hours/ resident / day
4.13
Total nurse hours/ resident / day
0.39
RN hoursweekends
Total nursing turnover
RN turnover

How full it usually is: this home is certified for 133 beds and averages 122.0 residents a day — about 92% occupied, or roughly 11 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.13 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.48 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.452 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.57 hrs/resident/day on weekends vs 4.36 on weekdays — 18% thinner on weekends. RN hours go from 0.51 to 0.39 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

11
deficiencies at the latest standard inspection (2026-03-02)
18
at the previous standard inspection (2024-10-24)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

69 citations, most serious first. The 11 most serious are shown; the remaining 58 are one tap away and print in full.

  • Actual harm · G2026-03-02 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to monitor intake, initiate weekly weights and implement timely interventions to address significant weight loss for 1 of 3 residents (116) reviewed for nutritional status.This failure resulted in a significant decline in Resident 116's weight from 141.8 pounds (lbs.) in December 2025 to 112.6 lbs. by February 2026.Findings:Resident 116 was admitted to the facility on [DATE] with a diagnosis of dysphagia (difficulty swallowing) and major depression per the facility admission record.Facility weight records indicated Resident 116 weighed 153.8 pounds (lbs.) on 7/27/25.The nutritional risk assessment (NRA), dated 7/31/25, indicated a goal weight range (GWR) of 145 to 165 lbs. and recommended a regular diet with mechanical soft texture and standard portions.Facility weight records indicated Resident 116 weighed 156.4 lbs. on 9/1/25 and 148.8lbs on 10/6/25.The NRA, dated 10/9/25, indicated registered dietitian (RD) 1 reviewed Resident 116's recent…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-06-23 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — pattern
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review the facility failed to provide meatal care (cleaning the area where a urinary catheter [a flexible tube inserted into the bladder to drain urine] enters the body [the meatus] daily using mild soap and water to prevent infections) for four (Resident 3, Resident 4, Resident 6, & Resident 12) of five sampled residents with urinary catheters.This failure had the potential for residents with urinary catheters to not to get assessed and/or cleaned appropriately and could lead to nonfunctional catheters and/or urinary tract infections (an infection caused by bacteria entering the kidneys, bladder, ureters, and urethra) and/or sepsis (your body's extreme, life-threatening response to an infection). Findings:On 6/9/26 at 10:20 A.M., an interview with Registered Nurse 1(RN 1-the charge nurse on the unit) was conducted. RN 1 stated that Certified Nursing Assistants (CNAs) were responsible for the care of urinary catheters. RN 1 stated that Licensed Nurses (LNs) .measure…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-03-02 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure that sufficient staff were available to provide care and services to the residents in a timely manner. As a result, there was a delay in the staff's ability to provide care and services to the resident.Findings:Per the PBJ Staffing Data Report CASPER Report 1705D FY Quarter 4 2025 (July 1 -September 30), the report indicated the facility had a one star staffing rating and excessively low weekend staffing.During an interview on 2/25/2026 at 10:00 A.M. with Resident 13, Resident 13 stated there are times when I wait a long time for help, but I can do most things on my own. So that's good. Others can't, I feel bad for them when they have to wait. I get frustrated when I have to wait .During an interview on 2/25/2026 at 10:10 A.M. with Resident 11, Resident 11 stated that he has had to wait for help and he feels bad.I wish I didn't have to rely on the nurses, but I do. I think nights and weekends are when I wait the longest.During an interview on 2/26/2026 at 2:24 P.M. with Certified Nursing Assistant 31(CNA31), CNA31…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-03-02 · tag F0865 — failed to run a quality-improvement (QAPI) program — widespread
    Have a plan that describes the process for conducting QAPI and QAA activities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility's Quality Assessment and Assurance Committee (QAA-facility group that monitors concerning trends in a facility) failed to identify areas of improvement and include in the facility's Quality Assurance Performance Improvement plan (QAPI-plan developed by QAA to help improve conditions in the facility), the facility's staffing needs identified during the facility's recertification survey and in the Payroll-Based Journal (PBJ- a mandatory , electronic reporting system which tracked hours worked, staff turnover, tenure and census data for long-term care facilities).Cross reference F725 This failure had the potential to affect resident care.Findings: During a review of the facility's PBJ Staffing Data Report, Quarter four 2025 (July 1- September 30), the PBJ indicated, Excessively Low Weekend Staffing. A QAPI meeting on 3/2/26 at 12:09 P.M. was conducted with the facility's Administrator, Director of Nursing (DON), Assistant Director of Nursing (ADON), and a charge nurse. The DON stated the areas of concern identified by the QAA committee…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-02 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to use professional nursing standards using when licensed nurse (LN) 23 did not administer Resident 10's medication via gastronomy tube (G-tube - a soft, flexible tube placed directly into the stomach through a small opening in the belly) by gravity (a technique where liquid medication is allowed to flow solely by the force of gravity and not by a syringe plunger or a pump).This failure had the potential to increase the risk of tube clogging, dislodgement, and medication reflux for Resident 10. Per the admission record, Resident 10's was admitted to the facility on [DATE] with diagnoses that included gastrostomy status (means a person has a G-tube placed directly into their stomach through the skin of the belly, creating a permanent or temporary opening for feeding, fluids, and medicine). On 2/26/26 at 8:30 A.M., an observation and interview were conducted with LN 23 during a medication administration observation. LN 23 administered the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-02 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to assess, care plan, and implement interventions to address severe hair matting and hygiene refusals for 1 of 2 sampled residents (116).This failure resulted in Resident 116 having severely matted hair with scalp irritation and had the potential to result in further skin breakdown and infection. Resident 116 was admitted to the facility on [DATE] with a diagnosis of anxiety and major depression per the facility admission record.During an observation and interview on 2/24/26 at 10:12 A.M., Resident 116 was observed sitting up in bed. The resident's gray hair was tightly matted across the top and back of the scalp. Yellow crusted material and flaking were present on the right forehead at the hairline. Skin discoloration and red splotching were present on the right and left cheeks.During the interview, Resident 116 stated, What do you mean? when the condition of the resident's hair was discussed. The resident then stated, Is there something…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-02 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide necessary care and services in accordance with professional standards of practice when: 1. Insulin injection sites were not rotated for two of six residents (Resident 7 and Resident 16), 2. The facility failed to reassess the vital signs of one of eight sampled residents (Resident 126). This deficient practice had the potential for residents to develop complications such as hardened, scarred skin and unpredictable insulin absorption. In addition, this failure had the potential for Resident 126's condition to decline without proper interventions. Findings: 1a. Resident 16 was admitted to the facility on [DATE] with diagnoses including type 2 diabetes mellitus with hyperglycemia (high blood sugar levels) according to the facility's admission Record. During an observation and interview on [DATE] at 8:05 A.M., Resident 16 was sitting up in a wheelchair in his room. Resident 16 stated the facility staff administered insulin (medication that helps…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-02 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to assess, document, and implement interventions to address contractures affecting the left index and left little fingers for 1 of 2 residents (17) reviewed for mobility limitations.This failure had the potential to result in worsening contractures decreased functional use of Resident 17's left hand.Resident 17 was admitted to the facility on [DATE] with a diagnosis Parkinson's disease (progressive movement disorder of nervous system that causes stiffness and tremors) per the facility admission record.During an observation and interview on 2/24/26 at 11:27 A.M., Resident 17 was observed seated in a wheelchair, propelling down the hallway with his feet. The resident's right hand appeared severely contracted at the wrist. The resident's left index finger and left little finger appeared contracted and positioned in flexion (condition of being bent). The resident was unable to provide additional information regarding the condition of his hands…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-02 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one of one resident (Resident 15) reviewed for dialysis (the process of removing toxic substances from the blood via machine when a person's kidneys no long function adequately) care, received care and treatment that followed the physician's orders and/or the residents' plan of care when fluid restriction was not followed. This deficient practice placed Resident 15 at risk for fluid overload (excessive accumulation of fluid in the body's tissues) which may cause shortness of breath, swelling, rapid weight gain, high blood pressure, fatigue and heart failure.Findings: Resident 15 was re-admitted to the facility on [DATE] with diagnoses including end stage renal [kidney] disease and dependence on renal dialysis (process of removing excess water and toxins from the blood in people whose kidneys can no longer perform these functions naturally). During an observation and interview on 2/25/26 at 9:06 A.M. with Resident 15, Resident 15 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-02 · tag F0699 — isolated
    Provide care or services that was trauma informed and/or culturally competent.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews, the facility failed to ensure two of two residents (Resident 16 and 1) reviewed for Trauma Informed Care (TIC - an intervention and organization approach that focuses on how trauma may affect an individual's life and his or her response to behavioral health), received care and services in accordance with professional standards when Resident 16 and Resident 1's diagnosis of post-traumatic stress disorder (PTSD- a disorder that may occur in people who have experienced or witnessed a traumatic event) was not identified and addressed by the healthcare providers. This failure resulted in the facility's inability to identify Resident 16's and Resident 1's possible triggers that could result in re-traumatization (the reactivation of trauma symptoms via thoughts, memories, or feelings related to the past traumatic experience).Findings: 1. Resident 16 was admitted to the facility on [DATE] with diagnoses including post-traumatic stress disorder and acute pain due to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-02 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow a physician's order when licensed nurse (LN) 22 failed to administer a medication as ordered by a physician for a resident (98). This failure had the potential for ineffective medication efficacy (the ability to produce a desired or intended result).Per the admission Record, Resident 98 was admitted to the facility on [DATE] with diagnoses that included Chronic Obstructive Pulmonary Disorder (COPD - a treatable lung disease that makes it difficult to breathe).A review of Resident 22's physician's orders indicated an order for Tiotropium Bromide inhaler (medication to treat COPD) - inhale 1 puff daily for COPD. On 2/26/26 at 11:40 A.M., a concurrent observation and interview was conducted with LN 22 during an inspection of medication storage cart (Med cart 5). During the inspection, a single and unopened package of a Tiotropium Bromide was found for Resident 98. LN 22 stated he forgot to administer the medication and that the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
Show the remaining 58 citations
  • Potential for harm · Dcited before2026-03-02 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview record review, the facility failed to ensure food items were stored and labeled with contents, received dates, and use-by or expiration dates in the walk-in refrigerator, freezer, and dry storage areas for food prepared and served to residents. This failure had the potential to result in residents consuming expired or unidentified food products, increasing the risk of foodborne illness. During a kitchen observation on 2/24/26 at 8 A.M., the facility's walk in refrigerator was inspected.The following items in the refrigerator were found unlabeled with contents, a received date, or a use-by or expiration date: A. One small metal container covered in foil filled with a browned ground meat, unlabeled and undated. B. One small metal container covered in foil filled with a gelatinous tan substance, unlabeled and undated. C. Three large boxes of whole leaf lettuce with a use-by date of 2/20/26. D. One plastic container labeled lettuce with six large bags of chopped lettuce labeled with a use-by date of 2/20/26. E. One large whole ham stored in a plastic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-17 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to accurately code the Minimum Data Set (MDS- a nursing assessment tool) for one of three sampled residents reviewed for MDS accuracy. (Resident 2) This deficient practice resulted in providing inaccurate information to the Federal database (information maintained by the federal government).Findings:Resident 2 was admitted to the facility on [DATE] with diagnoses including dysphasia (inability to communicate effectively) following cerebral infarction (stroke) according to the facility's admission Record. During a review Resident 2's Minimum Data Set (MDS-a clinical assessment tool) dated 8/25/25, section I5600 indicated an x next to malnutrition. An interview and joint record review was conducted on 9/17/25 at 10:41 A.M. with the Minimum Data Set Nurse (MDSN- a nurse who assessed and evaluated the quality of care being given to residents). The MDSN reviewed Resident 2's MDS. The MDSN stated physician documentation was required to code…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-13 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure four of seven residents were provided care in a manner that promoted dignity and respect when: 1. Staff did not answer Resident 1's call bell for seven hours;2. Resident 2 waited one hour to have his brief changed; 3. Resident 3 waited all night to have his brief changed; 4. Resident 4 waited one and a half hours for call light to be answered;5. Call light response was an issue verbalized by residents at theResident Council meetings for three consecutive months.These failures resulted in not ensuring residents' rights to be treated with respect and dignity, with the potential to cause psychosocial harm to the involved residents. In addition, this failure had the potential for residents who remained wet for an extended period to develop or worsening of bedsores and infection.Findings:1. Resident 1 was admitted to the facility on [DATE] with diagnoses including cerebral infarction (disrupted blood flow to the brain) due to thrombosis…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-31 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a care plan was implemented related to falls for one of two residents reviewed for falls (Resident 1).As a result, Resident 1 was at risk for additional falls.Findings:Resident 1 was admitted to the facility on [DATE] with diagnoses to include muscle weakness and dementia (a loss of thinking, remembering, and reasoning that interferes with daily living and activities), per the admission Record.An interview was conducted with the Administrator (ADM) on 7/31/25 at 10:30 A.M. The ADM stated Resident 1 had fallen from his wheelchair on 7/21/25, and this was the first time Resident 1 had sustained an injury. Per the ADM, Resident 1 had been in his room, seated in a wheelchair with no staff present when the fall occurred. The ADM stated Resident 1 had hit his head and was bleeding from his forehead, so he was sent to the hospital to be assessed.On 7/31/25 at 10:45 A.M., an interview was conducted with the Director of Staff Development (DSD). The DSD…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-31 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement strategies to prevent a resident from falling (Resident 1).As a result, Resident 1 sustained a fall with injury.Findings:Resident 1 was admitted to the facility on [DATE] with diagnoses to include muscle weakness and dementia (a loss of thinking, remembering, and reasoning that interferes with daily living and activities), per the admission Record.An interview was conducted with the Administrator (ADM) on 7/31/25 at 10:30 A.M. The ADM stated Resident 1 had fallen from his wheelchair on 7/21/25, and this was the first time Resident 1 had sustained an injury. Per the ADM, Resident 1 had been in his room, seated in a wheelchair with no staff present when the fall occurred. The ADM stated Resident 1 had hit his head and was bleeding from his forehead, so he was sent to the hospital to be assessed.On 7/31/25 at 10:45 A.M., an interview was conducted with the Director of Staff Development (DSD). The DSD stated Resident 1 was often in her office,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-24 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to provide care in a respectful and dignified manner when an employee showed a soiled linen wipe with bowel movement to Resident 1's face. As a result, Resident 1 was disrespected and had the potential to decrease resident's self-worth. Findings: On 6/3/25 at 10:16 A.M. an interview and record with Licensed Nurse (LN) 1 were conducted. LN 1 stated he received a report form the nocturnal shift nurse that Certified Nurse Assistant (CNA) 1 had put the soiled linen wipes with bowel movement to Resident 1's face while CNA 1 was providing care to Resident 1. According to LN 1's progress notes on 5/25/25 at 11:56 A.M., CNA 1 was taking excessive amount of time to clean up urine and so Resident 1 asked CNA 1 what was going on. CNA 1 placed the soiled wet wipe 2 inches from my face and told Resident 1 had bowel movement. On 6/3/25 at 10:45 A.M. an interview was conducted with Resident 1. Resident 1 stated CNA 1 was providing care when CNA 1 placed the soiled wipes with bowel movement about one to two (1 to 2) inches to Resident 1's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Dcited before2025-06-24 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility did not ensure a TV (television) remote control was provided for 1 of 3 resident's (Resident 1) in a shared room. As a result, Resident 1 was upset and an altercation with another resident occurred/transpired. Findings: On 6/3/25 the Department received a facility reported incident about a resident-to-resident altercation on 6/1/25. On 6/3/25 at 11:27 A.M., an observation and interview with Resident 2 were conducted. Resident 2 was observed sitting in a wheelchair. Resident 2's room was observed to have three beds and each bed had TV. There was two TV remote control. Resident 2 stated about two days ago after dinner, he was upset because he could find the TV remote control. Resident 2 asked his roommate where the TV remote control was. Resident 2 stated his roommate hit him once in the chest. Resident 2 stated there was only one TV remote control at that time. On 6/3/25 at 11:55 A.M. an interview was conducted with Certified Nurse Assistant (CNA) 2. CNA 2 stated Resident was asking for his TV remote control. A review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Dcited before2025-04-15 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure an appropriate discharge plan was implemented for 1 of 2 sampled residents (Resident 1) when: Resident 1 was transferred from the skilled nursing facility to a general acute care hospital (GACH) and denied readmission to the skilled nursing facility (SNF) when the GACH medically cleared the resident for return. As a result, Resident 1 did not receive an appropriate discharge notice that included the reasons for the discharge, notification to responsible parties and the right to appeal the discharge decision. Findings: On 4/15/25 at 1:00 P.M. a joint interview and record review was conducted with the facility's Administration: Administrator (ADM), DON, ADON, Social Services Staff (SSD) 1 and SSD 2. Resident 1 was initially admitted to the facility on [DATE]. Resident 1 was transferred from the SNF to a GACH on 12/23/24 and re admitted to the SNF on 1/21/25 according to Resident 1's demographics and length of stay (LOS) reported by Administration.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-24 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to follow infection control practices when the facility: 1.) Did not consistently check water temperature or test the water for germs. 2.) A personal belonging was on top of a clean bed that was intended for a new resident admission. 3.) Licensed Nurses (LNs) did not perform hand hygiene after administering medications between residents (16, 60). These failures had the potential to spread germs and placed residents at risk for infections. Findings: 1. Per the facility policy titled Water Management, revision date 5/25/23, .The facility will develop and utilize water management strategies .to reduce the risk of growth and spread of Legionella (a type of germs in water) and other opportunistic water-borne pathogens in facility water systems . Control Measures and Corrective Actions .1 .the team will identify needed control measures .and how to monitor them .2. Physical and chemical measures . that may be applied for the prevention and control of Legionella include, but are not limited to: a. Maintaining Water…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-24 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record reviews, the facility failed to obtain an informed consent for one of three sampled residents (18), reviewed for unnecessary medication. This failure had the potential for the resident to not be aware of the risks and benefits of taking psychotropic (chemicals which altered brain function) medications. FINDINGS: A record review of Resident 18's admission Record indicated that Resident 18 was admitted to the facility on [DATE] with diagnoses that included schizoaffective disorder (a mental illness that can affect thought, mood, and behavior) and major depressive disorder (characterized by low mood and low self-esteem). A review of Resident 18's Physician's orders indicated the following: .Clonazepam (anxiety medication) 0.25 milligram (mg- unit of measurement) po (by mouth) twice a day - Dx (diagnosis). Anxiety (repeated episodes of sudden feelings of intense fear & worry) . .Valproic acid (medication to treat mental disorders) 20 millimeters (ml-unit of measurement) po three times a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-24 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of two sampled residents (221) had a POLST (physician orders for life sustaining treatment, end of life wishes) signed by the Responsible Party (RP). As a result, there was a potential to not have the resident's end of life wishes honored. Findings: Resident 221 was admitted to the facility on [DATE] with diagnoses that included cognitive communication deficit, per Resident 221's admission Record. A review of Resident 221's History and Physical Examination, dated 10/4/24, indicated physician marked, .does NOT have the capacity to understand and make decisions . A review of the POLST, dated 10/5/24, indicated it was signed by the physician on 10/5/24. The section for Signature of Patient or Legally Recognized Decision Maker had a box titled, Signature (required) which was left uncompleted. On 10/23/24 at 10:48 A.M., an interview and record review was conducted with Licensed Nurse (LN) 31. LN 31 stated the POLST should have been signed for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-24 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide a homelike environment for one of six sampled residents (108) when there was a large opening observed in the wall under the sink. This failure had the potential for the resident to feel uncomfortable in their environment. Findings: Resident 108 was admitted to the facility on [DATE] with diagnoses including muscle weakness and other abnormalities of gait (walking) and mobility per the admission Record. Resident 108 was cognitively intact (aware of surroundings) based the resident's Minimum Data Set (MDS, an assessment tool), dated 9/10/24. A concurrent interview and observation was conducted with Resident 108 in Resident 108's room on 10/21/24 at 9:03 A.M. Resident 108 stated she would like to complain about the sink in her bathroom. She stated she feared the sink would fall. A large hole on the wall beneath the sink was observed. The hole spanned the length of the sink. A concurrent interview and observation was conducted with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-24 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide a written notice of discharge to one of three sampled discharged residents (109). As a result, Resident 109 was not fully informed of his discharge. Findings: Per the facility's Face Sheet, Resident 109 was admitted to the facility on [DATE] with diagnoses which included cirrhosis of the liver (liver failure). On 10/23/24 at 2:10 P.M., a review of Resident 109's medical record was conducted. On 10/16/24 there was a physician's order to transfer Resident 109 to an acute care hospital. The 10/16/24 Progress Notes did not include any documentation of the staff providing a written notice of discharge to Resident 109. On 10/23/24 at 2:16 P.M., an interview was conducted with Licensed Nurse (LN) 1 and LN 2. LN 1 and LN 2 stated that they both coordinated Resident 109's discharge to an acute care hospital. LN 2 stated she was not familiar with the written notice of discharge form. LN 1 stated they did not provide the written notice of discharge to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-24 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide a written notice of the facility's bed-hold policy at the time of discharge to one of three sampled discharged residents (109). As a result, Resident 109 was not fully informed of his bed-hold rights. Findings: Per the facility's Face Sheet, Resident 109 was admitted to the facility on [DATE] with diagnoses which included cirrhosis of the liver (liver failure). On 10/23/24 at 2:10 P.M., a review of Resident 109's medical record was conducted. On 10/16/24 there was a physician's order to transfer Resident 109 to an acute care hospital. The 10/16/24 Progress Notes did not include any documentation of the staff providing a written notice of bed-hold to Resident 109. On 10/23/24 at 2:16 P.M., an interview was conducted with Licensed Nurse (LN) 1 and LN 2. LN 1 and LN 2 stated that they both coordinated Resident 109's discharge to an acute care hospital. LN 1 stated they did not provide a written notice of bed-hold to Resident 109 at the time of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-24 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure medication was properly documented in the Minimum Data Set (MDS, resident assessment tool), for one of 24 sampled residents (88). As a result, medical decisions based on the MDS had an increased risk for error. Findings: Per the facility's admission Record, Resident 88 was admitted to the facility on [DATE]. Per the facility's MDS, dated [DATE], Section N - Medications, Resident 88 received one insulin (a medication to control blood sugar) injection over the previous seven days. A review of Resident 88's medical record was conducted. Resident 88's record did not include any orders for insulin. On 10/23/24 at 10:59 A.M., an interview was conducted with the MDS coordinator (MDS 21). MDS 21 stated that he reviewed Resident 88's medical record and could not find orders for insulin. MDS 21 further stated that he marked Resident 88's MDS in error when he documented that she was receiving insulin. Per the facility's policy, titled RAI (Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-24 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to complete the PASARR (Preadmission Screening and Resident Review, a federal requirement to help ensure individuals are not inappropriately placed in a nursing facility) II in a timely manner for one of three residents (67)sampled for PASARR. This failure had the potential to result in Resident 67's mental health needs to be unmet. Findings: Resident 67 was initially admitted to the facility on [DATE] with diagnoses including schizoaffective disorder (a mental health disorder causing hallucinations, delusions, and mood changes), major depressive disorder (a mental health condition characterized with low or loss of interest in things that once brought joy), and generalized anxiety disorder (a mental disorder characterized by excessive worry about everyday events) per the admission Record. A concurrent interview and record review was conducted with the Director of Nursing (DON) on 10/24/24 at 8:58 A.M. The DON stated the PASARR II for Resident 67 was not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-24 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a care plan was developed for psychotropic medication (chemical that alters the brain) for two (47, 105) of five residents reviewed for care plan implementation. This failure had the potential for Residents 47 and 105 's current psychotropic drug monitoring to not be communicated to all health care providers. Findings. 1) A review of Resident 47's admission Record indicated Resident 47 was admitted to the facility on [DATE] with diagnoses that included Vascular Dementia (problems with reasoning, planning, judgement, memory, and other thought process) and Major Depressive Disorder (a serious mental disorder that affects how a person feels, thinks, and acts). An interview and record review on 10/23/24 at 9:27 A.M., with Licensed Nurse (LN) 1 was conducted. LN 1 stated Resident 47 was on Seroquel (medication to treat mental disorder) 12.5 milligram (mg- metric unit of measurement) at bedtime. LN 1 stated there was no care plan for the Seroquel with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-24 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide routine nail care to one of three residents (91) reviewed for Activities of Daily Living (ADL, activities related to personal care) for dependent residents. As a result, Resident 91 was at risk for skin injury and infection. Findings: Resident 91 was admitted to the facility on [DATE] with diagnoses that included cerebral infarction (stroke, loss of blood flow to a part of the brain), ataxia (lack of muscle coordination and control) and reduced mobility, per the facility's admission Record. A review of the History and Physical Examination, dated 7/6/23, indicated diagnosis included muscle weakness and has the capacity to understand and make decisions . On 10/21/24 at 10:52 A.M., an observation and interview was conducted with Resident 91. Resident 91 was lying on his bed. Resident 91's fingernails were long with yellowish discoloration. Resident 91 stated he wanted his fingernails cut. On 10/22/24 at 3 P.M., an observation and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-24 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure medication was delivered from the pharmacy in a timely manner for one of 24 sampled residents (88). As a result, Resident 88 did not receive ropinirole (a medication to treat restless leg syndrome [uncomfortable legs]) as ordered for three days. Findings: Per the facility's admission Record, Resident 88 was admitted to the facility on [DATE] with diagnoses which included chronic pain. Per the facility's Medication Administration Record (MAR), dated 10/23/24, Resident 88 had an order to have/take ropinirole two times per day for restless leg syndrome. On October 1st, 2nd, and 3rd, the medication was marked as not administered. Per the facility's Progress Notes, there was a note dated 10/1/24 at 6:10 A.M., by Licensed Nurse (LN) 11, that read, .med (medication) not available . The progress note did not indicate if the medication was reordered from the pharmacy. Per the facility's Progress Notes, there was a note dated 10/2/24 at 5:02 A.M., that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-24 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure two of three residents (47, 105) reviewed for psychotropics (a drug or other substance that affects how the brain works) had specific behavior monitoring in place for the use of psychotropic medications. This failure placed Resident 47 and Resident 105 at an increased risk of receiving unnecessary psychotropic medications. Findings: 1. A review of Resident 47's admission Record indicated Resident 47 was admitted to the facility on [DATE] with diagnoses that included Vascular Dementia (problems with reasoning, planning, judgement, memory, and other thought process) and Major Depressive Disorder (a serious mental disorder that affects how a person feels, thinks, and acts). An interview and record review on 10/23/24 at 9:27 A.M., with Licensed Nurse (LN) 1 was conducted. LN 1 stated Resident 47 was on Seroquel (medication used to treat mental disorders) 12.5 milligram (mg- metric unit of measurement) at bedtime. LN 1 stated there was no specific…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-24 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the medication error rate was less than 5 percent when three of 27 medications were not given as ordered by the physician. This failure had the potential for significant medication errors which could have caused residents to experience harmful side effects. Findings: 1. A medication administration observation was conducted on 10/23/24 at 8:01 A.M. for Resident 16. Licensed Nurse (LN) 22 administered famotidine (medication used to prevent heartburn) to Resident 16. A review of Resident 16's active physician's orders, dated October 2024, was conducted on 10/23/24. This record did not include a physician's order to administer famotidine to Resident 16. A concurrent observation and interview was conducted with LN 22 on 10/23/24 at 10:59 A.M. LN 22 reviewed the medication packets in Resident 16's section of the medication cart. It was found that famotidine was from Resident 60, who was assigned to the bed next to Resident 16. LN 22 acknowledged a medication error had occurred which could have negatively…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-24 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure medication storage rooms were free from expired medical supplies when: 1. Expired needles and eyewash solutions were found in one of two medication storage rooms. 2. Expired needles were found in one of three medication carts. These failures had the potential to cause infection if the expired items were used on residents. Findings: 1. An observation of a medication storage room was conducted on [DATE] at 7:50 A.M. Needles used for injections, were observed in the medication storage room with expiration dates of [DATE], [DATE], and [DATE]. The expired needles were mixed with needles that were not expired. In addition, eyewash solution bottles were observed in the medication storage room with an expiration date of 7/2024. A concurrent observation and interview was conducted with Licensed Nurse (LN) 31. LN 31 stated the needles and eyewash solution were expired and should not have been in the medication storage room. LN 31 stated the expired items…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-24 · tag F0802 — failed to prepare enough nourishing food — isolated
    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to ensure one of one sampled kitchen staff (Cook 12) properly tested the kitchen disinfectants. As a result, the disinfectant may not have been at the proper strength to disinfect surfaces. Findings: On 10/22/24 at 8:30 A.M., an observation was conducted in the kitchen. [NAME] 12 tested the disinfectant in a red bucket used for sanitizing surfaces in the kitchen. [NAME] 12 dipped a test strip into the disinfectant then immediately pulled it out to check the color. [NAME] 12 stated, he only needed to dip the strip in the disinfectant for one second. The test strip container's directions read, .Immerse for 10 seconds, compare when wet . After being asked why he did not follow the directions on the test strip container, [NAME] 12 retested the disinfectant by immersing a test strip for seven seconds. On 10/22/24 at 8:35 A.M., an interview was conducted with the Registered Dietician (RD). The RD stated, when the kitchen staff were testing the disinfectant in the red buckets, they should have held the test strip in the liquid for 10…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-24 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview, the facility failed to ensure frozen meat was thawed appropriately during one of two sampled observations of thawing meat. As a result, there was an increased risk of food-borne illness. Findings: On 10/22/24 at 11:55 A.M., an observation and interview was conducted with the Dietary Manager (DM). A plastic bag containing cubes of meat was observed floating in a container of water on a counter in the kitchen. The DM stated, it was frozen chicken thawing in sitting water. The DM further stated, it should have been thawing in the refrigerator, or under running water. The DM stated that the cook who placed the frozen chicken in standing water knew that was not the proper way to thaw frozen meats. Per the facility's policy, titled Food Storage and Handling, revised 2/29/24, .Thaw foods .in the refrigerator .

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-24 · tag F0847 — isolated
    Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure arbitration agreements (a legal contract) were signed by the Responsible Party (RP) for two of three residents sampled for arbitration agreements (67, 171). As a result, Resident 67 and Resident 171 entered into a legal agreement when they did not have the ability to understand what they were signing. Findings: 1. Resident 67 was admitted to the facility on [DATE] with diagnoses that included schizoaffective disorder (a mental disorder involving a disconnection from reality). Per the facility's History and Physical Examination (a physician's assessment), dated 1/16/24, Resident 67 did not have the capacity to understand and make decisions. A review of Resident 67's medical record was conducted. Resident 67 signed the Arbitration Agreement on 1/16/24. The staff member responsible for completing Arbitration Agreements was not available for interview. 2. Resident 171 was admitted to the facility on [DATE] with diagnoses that included schizophrenia…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-24 · tag F0925 — failed to control pests — isolated
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the food preparation area was free of insects for one of one sampled kitchens. As a result, there was an increased risk of food-borne illness. Findings: On 10/22/24 at 11:05 A.M., an observation was conducted in the kitchen. [NAME] 13 was chopping roast pork, while a winged black insect (Insect 1) was flying around the pork. [NAME] 13 repeatedly waved her hand at Insect 1 while she was chopping the roast pork. Insect 1 landed on a piece of chopped pork and then flew away. [NAME] 13 did not remove the contaminated piece of food and continued chopping the roast pork. On 10/22/24 at 11:15 A.M., an interview was conducted with the Registered Dietician (RD). The RD stated, the facility was planning on getting an air curtain (a device to stop flying insects from entering) installed on the exterior kitchen door. The RD further stated, the Maintenance Director (MD) knew more about the plans for installing the air curtain. On 10/22/24 at 11:30 A.M., an observation was conducted of the kitchen. A winged small…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-10 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow infection control policies when Certified Nursing Assistant (CNA) 1 and CNA 3 did not wear appropriate personal protective equipment (PPE – gown and gloves) when providing care to one of two residents (Resident 2) who was on Enhanced Barrier Precaution (EBP - a type of precaution indicating the need for PPE when providing care to a resident). This failure had the potential to result in the spread of multidrug-resistant organisms (MDRO – microorganisms, mainly bacteria, that are highly resistant to many types of antibiotics) among the residents at the facility. Findings: Resident 2 was admitted to the facility on [DATE] with a diagnosis of chronic kidney disease (longstanding kidney disease) and retention of urine (inability to empty the bladder when urinating) per Resident 2 ' s face sheet. Per Resident 2 ' s physician ' s orders, dated 11/10/22, Resident 2 had a urinary catheter (a tube inserted into the bladder to collect urine).…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-24 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide a comfortable temperature environment for five of seven residents (Residents 3, 4, 5, 6, and 7) interviewed during an air conditioning (AC) malfunction. In addition, the facility failed to document and maintain a temperature log as a proactive maintenance tool. As a result, temperatures were not checked during the AC failure. These failures had the potential to affect the resident ' s comfort, health, and physical well-being related to the building ' s warm internal temperature. Findings: On 8/21/24, an unannounced visit was made to the facility. On 8/21/24 at 10:35 A.M., during a tour of the west/south hallway the wall thermostat indicated a temperature of 79 degree Fahrenheit (F). The director of maintenance (DM) was not available for interview. A concurrent observation of the west/south hallway thermostat and interview with the maintenance aide (MA) was conducted on 8/21/24 at 10:39 A.M., The MA stated the air conditioner (AC)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-24 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to a maintain a hazard free environment when: 1. Liquids (shampoo, body wash, and shaving cream containers) were unsecured in two of three resident showers (west/east hallway and west/south hallway) 2. A red sharps container (a one-way device that contains needles and other sharp devices) was unsecured, and over-flowing with blue used razors, in one of three showers rooms (west/east hall) 3. Water was leaking from an adjacent wall in the west/east hallway, next to the east nursing station. These failures had the potential for confused residents to ingest shampoo, body wash, lotions, shaving cream and to have access to used razors, along with potential for slipping on the wet floor. Findings: On 8/12/24, an unannounced visit was conducted. 1. An observation of the shower room located in the west/east hallway was conducted on 8/12/24 at 10:31 A.M. The shower room was unlocked and appeared recently used, due to the presence of wet towels on the ground. On a metal shelf to the right of the interior door, just…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-24 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to secure one of two medication carts (cart north), one of two treatment carts (cart north), and one of one intravenous (IV) cart all stored on the east unit, reviewed for safe medication storage. As a result, residents, visitors, and staff had access to unauthorized medications and IV needles. Findings: On 8/21/24, an unannounced visit was made to the facility. An observation was conducted of a medication cart on 8/21/24 at 10:52 A.M., on the east station, north hallway. The medication cart was backed against a wall, in a hallway between two resident rooms and was unlocked. The first and second right drawers contained multiple medications, the top left drawer contained insulin (a hormone used for people with diabetes) pens (injection device preloaded with insulin). On 8/21/24 at 10:53 A.M., licensed nurse (LN) 2, exited a resident room and approached the medication cart. LN 2 acknowledged that she left the cart unlocked and proceeded to lock it. LN 2 stated when the (medication) cart was left unlocked, anyone could have access…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-24 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop a person-centered care plan for one of two resident ' s (Resident 1) for repeated refusals of care and Activities of Daily Living (ADL- basic daily care such as bathing, dressing, brushing teeth, and combing hair). This failure had the potential to result in miscommunication of necessary care, and inconsistent care that could result in delayed wound healing and infections for Resident 1. Findings: Resident 1 was admitted to the facility on [DATE], with diagnoses which included functional quadriplegia (the inability to move arms or legs) with joint contractures (shortening of muscles, causing deformities of the joints), per the facility ' s admission Record. On 8/21/24, Resident 1 ' s clinical record was reviewed: According to the Minimum Data Set, (MDS-a clinical assessment tool), dated 7/9/24, Resident 1 had a cognitive assessment score of 12, indicating cognition was intact. The Functional Abilities assessment indicated the resident was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-24 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide routine showers and/or bed baths to one of two residents (Resident 1) reviewed for Activities of Daily Living (ADL-basic daily care such as bathing, dressing, brushing teeth, and combing hair). As a result, Resident 1 was at risk for skin infections and skin injuries. Findings: Resident 1 was admitted to the facility on [DATE], with diagnoses which included functional quadriplegia (the inability to move arms or legs) with joint contractures (shortening of muscles, causing deformities of the joints), per the facility ' s admission Record. Resident 1 ' s clinical record was reviewed on 8/21/24: According to the Minimum Data Set, (MDS-a clinical assessment tool), dated 7/9/24, Resident 1 had a cognitive assessment score of 12, indicating cognition was intact. The Functional Abilities assessment indicated the resident was dependent on staff for turning, transferring from bed to chair, toileting, and showering. The skin assessment listed surgical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-24 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide wound treatments as ordered for one of seven residents (Resident 1). As a result, Resident 1 had the potential for delayed healing and worsening of wounds. Findings: Resident 1 was admitted to the facility on [DATE], with diagnoses which included functional quadriplegia (the inability to move arms or legs) with joint contractures (shortening of muscles, causing deformities of the joints), per the facility ' s admission Record. On 8/21/24, Resident 1 ' s clinical record was reviewed: According to the Minimum Data Set, (MDS-a clinical assessment tool), dated 7/9/24, Resident 1 had a cognitive assessment score of 12, indicating cognition was intact. The Functional Abilities assessment indicated the resident was dependent on staff for turning, transferring from bed to chair, toileting, and showering. The skin assessment listed surgical wounds and moisture associate skin damage, (MASD-skin inflammation or erosion caused by prolonged exposure to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-04 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to safeguard one resident's (1) protected health information (PHI). As a result, Resident 1's protected health information was disclosed without a proper authorization. Findings: Resident 1 was admitted to the facility on [DATE], with diagnoses which included chronic obstructive pulmonary disease (COPD; lung disease causing restricted airflow and breathing problems), per the facility's admission Record Form. On 7/31/24, an unannounced visit was conducted in response to a complaint that involved an allegation of improper disclosure of personal health information without prior authorization. A review of Resident 1's Minimum Data Set (MDS; assessment tool), dated 7/24/24, indicated Resident 1's brief interview for mental status (BIMS; cognition status) was 15 (score of 13 to 15 indicated that a patient had intact cognitive abilities). A review of Resident 1's history and physical (H & P) record, dated 6/9/24, indicated Resident 1 could make his own…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-02 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure medications were administered as ordered by the physician for two residents (1, 2). Resident 1 was administered Ativan (medication to relieve anxiety) 0.5 milligrams (mg) more times than what the physician ordered. For Resident 2, Cefazolin (medication to treat an infection) 2 grams (gm) was ordered to be administered intravenously (IV; method of administering medication into a vein), every eight hours, but was not administered on four separate times as the IV therapy was ordered. These failures had the potential to affect Resident 1 and Resident 2's well-being and health. Findings: 1. Resident 1 was admitted to the facility on [DATE] with diagnoses that included anxiety disorder, per Resident 1's face sheet. On 6/28/24, a review of Resident 1's clinical record was conducted. Resident 1's physician's orders, dated June 2024 included an order dated 1/31/24 for Ativan 0.5 mg, give 0.5 mg by mouth in the afternoon for anxiety. Upon review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-17 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and medical record review, the facility failed to develop and implement a baseline nutrition care plan within 48 hours of admission for one reviewed resident (Resident 1) during a complaint investigation. This had the potential for weight loss and a decline in health status due to poor meal intake. Findings: A review of Resident 1's admission Record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses which included a history of chronic obstructive pulmonary disease (COPD: a lung disease causing restricted airflow and breathing problems). A record review of Resident 1's Minimum Data Set (MDS- a nursing assessment tool that is used to develop a plan of care) dated 5/20/24, indicated a Brief Interview for Mental Status (BIMS- developed by reviewing the resident's status during the prior seven-day period) score of 12 points out of 15 possible points which indicated Resident 1 had moderate cognitive (pertaining to memory, judgement and reasoning ability)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-21 · tag F0660 — isolated
    Plan the resident's discharge to meet the resident's goals and needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a comprehensive discharge care plan was completed for one of three sampled discharged residents (Resident 2). This failure had the potential to compromise Resident 2 ' s safety on discharge and delay post-discharge care for Resident 2 ' s ongoing health care needs. Findings: Resident 2 was admitted to the facility on [DATE] with diagnoses which included a history of diabetes mellitus type 2 with circulatory complications (occurs when the body is unable regulate blood sugar causing risks for heart attacks, strokes, and other circulatory problems such as poor wound healing), per the facility ' s admission Record. A review of Resident 2's medical record was conducted. The Minimum Data Set (MDS- assessment tool) dated 1/24/24 indicated that Resident 2 had a moderate cognitive (mental processes that occur in the brain, including thinking, attention, language, learning, memory, and perception) impairment. The MDS section Q indicated that there was no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-18 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure medication orders for two of 3 sampled residents (Resident 1 and Resident 2) were administered as ordered. This failure had the potential to affect Resident 1 and Resident 2's health and safety. Findings: 1. Resident 1 was admitted to the facility on [DATE] and was readmitted on [DATE] with diagnoses that included muscle weakness, fracture of right femur head, unsteadiness on feet according to the facesheet. A review of Resident 1's physician's orders, dated 2/2/2024, indicated Resident 1 was to receive Lidocaine gel 4% topically (on the skin) every morning. On 4/18/2024 at 7:30 A.M., a medication administration observation was conducted for Resident 1's morning medications. Lidocaine gel 4% was not administered to Resident 1 by licensed nurse (LN) 1. On 4/18/2024 at 11:07 A.M., an interview was conducted with Resident 1 in his room. Resident 1 stated he does not remember receiving lidocaine gel every morning. On 4/18/2024 at 11:35…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-25 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of three sampled residents (Resident 1) received an anticonvulsant medication (used to treat epilepsy [seizures]; burst of uncontrolled electrical activity between brain cells that causes temporary abnormalities in muscle tone or movements) as ordered by the physician. This failure had the potential for Resident 1 to experience life threatening seizure complications such as increased seizure activity, head trauma, or death. Findings: A record review of Resident 1's clinical record, titled admission Record (face sheet; contains demographic information) indicated Resident 1 was admitted to the facility on [DATE] with diagnoses that included malignant neoplasm (cancerous tumor) of the brain and epilepsy. A record review or Resident 1's medication administration record (MAR), dated 12/28/23, indicated that Resident 1's Divalproex (anticonvulsant medication) was not signed (indicating medication was administered) by the nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-21 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one resident (Resident 1) was free from physical abuse when activity aid (AA) 1 did not de-escalate and manage Resident 1 ' s inappropriate behavior during a bingo game. As a result, Resident 2 reacted to Resident 1 ' s inappropriate behavior by punching Resident 1 in the face (Cross reference F-656). Findings: A review of Resident 2 ' s admission Record indicated the resident was readmitted to the facility on [DATE] with diagnosis to include bipolar disorder (associated with mood swings) and dementia (characterized by thinking and social symptoms that interferes with daily functioning). A review of Resident 2 ' s progress notes dated 11/22/23, indicated, Reported by activity that resident hit another resident on the face while playing bingo . [Resident 2] stated ' I hit him [Resident 1] because he was being rude to me. ' A review of Resident 1 ' s admission Record indicated the resident was admitted to the facility on [DATE] with diagnosis to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-21 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement one resident ' s (Resident 1) written care plan interventions to address and de-escalate the resident ' s aggressive behavior. As a result, Resident 1 continued to behave aggressively during a bingo game and was punched in the face by Resident 2 (Cross reference F600). Findings: A review of Resident 1 ' s admission Record indicated the resident was admitted to the facility on [DATE] with diagnosis to include stroke and major depressive disorder (characterized by persistent feeling of sadness). A review of Resident 1 ' s progress notes dated 11/22/23, indicated, [Resident 1] was aggravating residents at bingo and was punched by [Resident 2] in face .The two residents are trying to fight when passing each other in hallway A review of Resident 1 ' s written care plan for, The resident is/has potential to be verbally aggressive by yelling profanities, sexually inappropriate comments toward staff, racial comments . poor impulse control dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-26 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews, record review, and facility policy review, the facility failed to ensure a bariatric geriatric chair (geri-chair; a supportive recliner designed to provide more substantial support and comfort than a traditional wheelchair; bariatric geri-chairs are constructed to provide more room and are typically utilized for residents with high body mass index scores) was available for 1 (Resident #42) of 1 resident reviewed for accommodation of needs. Findings included: A review of a facility policy titled, Resident Rights-Accommodation of Needs, revised on 01/01/2012, revealed, Purpose To ensure that the Facility provides an environment and services that meet residents' individual needs. Policy The Facility's environment is designed to assist the resident in achieving independent functioning and maintaining the resident's dignity and well-being. Facility Staff will assist residents in achieving these goals. A review of an admission Record revealed the facility most recently admitted Resident #42 on 01/08/2017 with diagnoses that included polyneuropathy (a condition that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-26 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and facility policy review, the facility failed to provide a homelike environment that was well maintained in 4 (Rooms 301, 309, 312, and 314) of 54 resident rooms. Findings included: Review of a facility policy titled, Resident Rooms and Environment, with a revision date of 01/01/2012, revealed Purpose To provide residents with a safe, clean, comfortable and homelike environment. 1. On 10/23/2023 at 10:37 AM, a portable air conditioning (AC) unit was observed in room [ROOM NUMBER]. On the bottom of the wall to the right of the portable AC unit, an area that measured approximately 6-inches long by 12-inches wide had water damage. During an interview on 10/25/2023 at 8:37 AM, the Maintenance Director stated portable AC units were used during the summer months because some of the residents liked their rooms to be cooler than what the facility's AC provided. The Maintenance Director stated the water damage on the wall in room [ROOM NUMBER] was related to the portable AC unit. In a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-26 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interviews, and facility policy review, the facility failed to refer a resident with a newly evident or possible serious mental disorder for a Level II Preadmission Screening and Resident Review (PASARR) for 1 (Resident #83) of 6 sampled residents reviewed for PASARR requirements. This had the potential to cause the resident to not obtain the specialized mental health services needed for quality of life. Findings included: A review of the facility policy titled, Pre-admission Screening Resident Review, revised 08/15/2016, revealed, Purpose To ensure that all Facility applicants are screened for mental illness and mental retardation prior to admission. A review of Resident #83's admission Record indicated the facility admitted the resident on 03/29/2022 with a primary diagnosis of cerebral palsy. Per the admission Record, Resident #83 received a new diagnosis of schizoaffective disorder and anxiety disorder on 06/09/2022. A review of an annual Minimum Data Set (MDS) with an Assessment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-26 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews, record reviews, and facility policy review, the facility failed to identify major mental illness diagnoses on Level I Preadmission Screening and Resident Reviews (PASARRs) completed on admission for 2 (Resident #62 and Resident #98) of 6 residents reviewed for PASARRs. Findings included: A review of a facility policy titled, Pre-admission Screening Resident Review, with a revision date of 08/15/2016, revealed, Purpose To ensure that all Facility applicants are screened for mental illness and mental retardation prior to admission. 1. A review of Resident #98's admission Record indicated the facility admitted the resident on 03/22/2023 with a primary diagnosis of schizophrenia. A review of a quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 09/29/2023, revealed Resident #98 had a Brief Interview for Mental Status (BIMS) score of 12, which indicated the resident had moderate cognitive impairment. The MDS indicated the resident had an active diagnosis to include schizophrenia. According to the MDS, the resident received antipsychotic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-26 · tag F0849 — isolated
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews, record review, and facility policy review, the facility failed to ensure 1 (Resident #87) of 1 sampled resident reviewed for hospice services, medical record contained pertinent documentation regarding the delivery of hospice care/services. Findings included: A review of the facility's policy titled, Hospice Care of Residents, with a revision date of 01/01/2012, indicated, B. The Hospice and Facility will collaborate on a Care Plan for the resident. Further review of the policy indicated, B. Hospice notes will be included in the Facility Progress Notes. i. Nursing Staff will be informed of any changes recommended by the hospice staff. C. All documentation concerning hospice services will be maintained in the resident's medical record. A review of Resident #87 admission Record indicated the facility admitted the resident on 01/31/2022 with diagnoses that included dementia and severe protein-calorie malnutrition. A review of Resident #87's quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 08/11/2023, indicated the resident received…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-26 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, record review, and review of the Centers for Disease Control and Prevention (CDC) guidance provided by the facility, the facility failed to ensure staff removed their personal protective equipment (PPE) before they left the room of 1 (Resident #28) of 27 residents who tested positive for Coronavirus disease 2019 (COVID-19) during the survey. Findings included: Review of undated CDC guidance titled, How to Safely Remove Personal Protective Equipment (PPE) Example 1, indicated, There are a variety of ways to safely remove PPE without contaminating your clothing, skin, or mucous membranes with potentially infectious materials. Here is one example. Remove all PPE before exiting the patient room except a respirator, if worn. Remove the respirator after leaving the patient room and closing the door. Review of undated CDC guidance titled, How to Safely Remove Personal Protective Equipment (PPE) Example 2, indicated, Here is another way to safely remove PPE without contaminating your clothing, skin, or mucous membranes with potentially infectious…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-02 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain pharmaceutical clinical records in accordance with accepted professional standards of practices for two of three sampled residents (Resident 1 and Resident 2) when; 1. Schedule II medications (a class of drugs with a high potential for substance abuse) were signed out of a medication cart by licensed nurse (LN) 1 and LN 2 but were not documented as given to Resident 1 in the medication administration record (MAR, a record used to document medication administration). 2. The number of Schedule II tablets documented as removed from the medication cart was different than the total number of Schedule II tablets documented as administered in the MAR. 3. The facility was not able to provide evidence of a controlled substance record for Schedule II medications documented as administered in the MAR. As a result, there was a lack of medication accountability and a potential for medication diversion. In addition, there was a potential for Resident 1 and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-09-24 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure that all residents were kept safe from hazards when a treatment cart was left unlocked and unattended inside the facility and the external perimeter of the facility property was found to have numerous safety hazards. In addition, the facility did not correctly assess and create care plan risks for residents who smoke and apply personalized strategies for smoking risks (Resident 17, 8, 11, 13, and 4). These failures had the potential for residents to be placed at risk for hazards and could result in inconsistent staff oversight for smoking safety, and inconvenienced other residents in their free use of common areas. Findings: On 9/12/23 at 10:15 A.M., an observation was conducted of an unlocked treatment cart in a hallway continually accessed by residents. An interview was conducted with the Care Manager (CM). The CM stated, That should be locked when not in use. On 9/13/23 at 10:30 A.M., an observational perimeter walk was conducted with the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-09-24 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to contain the spread of COVID-19 infection between staff and residents. This failure allowed an outbreak to occur which affected 59 people who became positive for COVID-19 as of 9/4/23. Findings: 1. On 9/11/23 at 9:10 A.M., an observation was made of double fire doors closed between the COVID isolation hall and non-COVID hall. Multiple staff passed through the doors. The Director of Staff Development Assistant (DSDA) entered a Covid isolation room wearing only a surgical mask as PPE. An interview was conducted with the DSDA assistant who stated, We have to gown up for Covid resident rooms. On 9/11/23 at 9:20 A.M., an observation was made of Resident 5 in a wheelchair outside of room [ROOM NUMBER]. Resident 5 was noted to have a productive cough and was unmasked. The Social Services Director (SSD) spoke to the resident but did not redirect her to the Covid unit. The doors to the COVID unit were opened. An unmasked resident in a wheelchair…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-24 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview the facility failed to ensure residents were treated with respect and dignity by staff when one resident (Resident 8) expressed concerns, one resident (Resident 14) requested assistance from staff, and other staff and residents overheard personal care concerns for one resident (Resident 12). This failure had the potential for residents to be fearful of making requests and their rights violated. Findings: Resident 8 was admitted to the facility on [DATE] with diagnosis that included unspecified fracture of the right femur (broken right thigh); displaced intertrochanteric fracture of right femur (broken right hip), unsteadiness on feet, nicotine dependence, cigarettes, uncomplicated. On 9/12/23 at 11:50 an interview was held with Resident 8. Resident 8 stated staff were trying to get his roommate, Resident 7, to walk on his own, and Resident 8 told staff that Resident 7 could not because of a stroke. Resident 8 stated staff replied that they did not know that. Resident 8 stated,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-18 · tag F0806 — failed to honor food preferences — isolated
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure 3 of 3 sampled residents (Resident 1, Resident 2 & Resident 3) were not provided a meal or drink substitute of their preference when: Resident 1 & Resident 2 did not receive their preferred choice of soy milk with their meal. Resident 3 received chicken and gravy instead of fish for lunch instead of his documented preference of a hamburger. This deficient practice did not accommodate Resident's 1, 2 & 3's food preferences and placed them at risk of altered nutrition. Findings: 1.Resident 1 was admitted to the facility on [DATE] with a diagnosis of malnutrition (a condition when the body does not receive enough nutrients to keep tissues and organs healthy) per the facility ' s admission record. On 9/15/23 at 1:11 P.M., an observation and interview were conducted with Resident 1. Resident 1 was observed in bed with a lunch tray at her bedside table. Resident 1's meal ticket on her lunch tray indicated Resident 1 had, milk listed as a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-14 · tag F0551 — isolated
    Give the resident's representative the ability to exercise the resident's rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to inform a Responsible Party (RP) for one of one sampled residents, (Resident 1) of a change in antipsychotic (a type of prescription psychiatric medication) medication order. This failure violated the rights of Resident 1's RP. Findings: 1. A review of Resident 1's admission Record indicated the resident was admitted to the facility on [DATE] with diagnoses that included Dementia with other behavioral disturbance (impaired ability to remember, think, or make decisions that interfere with everyday activities). On 9/14/23 at 10:45 A.M., an interview and concurrent record review was conducted with the Minimum Data Set nurse (MDS). The MDS stated, There was no note about notifying the RP prior to the discontinuation of the Seroquel (an antipsychotic medication that treats several kinds of mental health conditions including schizophrenia and bipolar disorder). The normal process is to speak to the RP prior to medication changes. A review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-14 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to create a comprehensive person-centered care plan for two of two sampled residents (2, 3) reviewed for psychotropic medication care plan. This failure had the potential to not identify and meet the needs of two residents. Findings: 1. A review of Resident 2's admission Record indicated the resident was admitted to the facility on [DATE] with diagnoses that included major depressive disorder single episode (persistently low mood diagnosed on ce), bipolar disorder (a mental illness that causes unusual shifts in a person's mood, energy, activity levels, and concentration), schizoaffective disorder unspecified (a mental health disorder that is marked by a combination of schizophrenia symptoms and mood disorder symptoms) and unspecified dementia without behavioral disturbance, psychotic disturbance, mood disturbance and anxiety (A condition in which a person loses the ability to think, remember, learn, make decisions, and solve problems but…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-14 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to document an appropriate reason for prescribing an antipsychotic medication for two of three sampled residents (1,2). This failure had the potential to harm Resident 1 and 2. Findings: 1. A review of Resident 1's admission Record indicated the resident was admitted to the facility on [DATE] with diagnoses that included Dementia with other behavioral disturbance (impaired ability to remember, think, or make decisions that interfere with everyday activities). On 9/12/23 at 9:35 A.M., an observation and interview were conducted with Resident 1. Resident 1 was alert and oriented to person, place, month, and year. On 9/13/23 at 12:25 P.M., an interview and concurrent record review were conducted with the Regional Quality Management Consultant (RQMC). The RQMC stated, Seroquel was discontinued on 7/7/23. There were no behaviors documented after the medication was discontinued. The Psychiatric Progress Note dated 7/12/23 showed no indication of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-04 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure resident's motorized wheelchair were accounted for one of one sampled resident (Resident 1). This failure resulted in Resident 1's motorized wheelchair unaccounted for. Findings: Resident 1 was re-admitted to the facility on [DATE] with the diagnosis of quadriplegia (loss of ability to move both arms and legs) according to Resident 1's admission Record. During an interview on 7/10/23, at 9:49 A.M., with Resident 1, Resident 1 stated the facility was unable to find her motorized wheelchair. Resident 1 further stated the facility delivered a motorized wheelchair but Resident 1 stated, it was the wrong one. An observation was conducted on 7/10/23, at 12:22 P.M. The East station of the facility did not have any motorized wheelchair in the hallway or outside of resident rooms. At 2:22 P.M., the [NAME] station and the activity room was also observed and there were no motorized wheelchairs stored. The Director of Rehab (DOR) was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-03 · tag F0725 — failed to have enough nursing staff — isolated
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide adequate number of staff to respond to resident's daily needs for three of three sampled residents (Resident 1, 11 and 2) when: 1. Resident 1 waited one hour and a half to be cleaned after a bowel movement. In addition, Resident 1 waited four hours to receive a stool softener. 2. Resident 11 waited an hour to get assistance to use the restroom. 3. Resident 2 waited 45 minutes to get assistance to use the restroom. This failure resulted in resident's need not being met timely. Findings: 1. Resident 1 was admitted to the facility on [DATE] with the diagnosis of pressure ulcer (bed sore) of sacral region (bottom of the spine and above the tailbone) according to Resident 1's admission Record. A review of Resident 1's Minimum Data Set (MDS-tool that measures health status of residents) dated 5/26/23, was conducted. The MDS indicated Resident 1's Brief Interview for Mental Status (BIMS) score was 15, cognitively intact. During an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-01 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to identify and provide treatment interventions for residents with impaired skin conditions (2,3). As a result, Residents 2 and 3 did not receive appropriate treatment according to standards of care. A review of Resident 2 ' s admission Record indicated the resident was admitted to the facility on [DATE] with diagnoses that included generalized muscle weakness, unsteadiness on feet (walking in an abnormal or uncoordinated manner), paraplegia (the inability to voluntarily move the lower parts of the body) and type two diabetes mellitus (abnormal blood sugar condition that can cause foot damages). On 8/1/23 at 9:45 A.M., an observation and interview were conducted of Resident 2. Resident 2 had dressings on both of his feet. Resident 2 ' s heels were resting directly on the bed with one dressing on the ball of his right foot (the area where the toes attach to the foot), one on his right heel and one on his left heel. A small amount of dark red…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record. 1 Medicare payment denial on record.

  • Medicare payment denial — starting 2026-04-02 for 5 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to PACIFIC HEALTHCARE HOLDINGS — 15 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 51.9+0.1 vs chain
Health inspection 2 of 52.1-0.1 vs chain
Staffing 3 of 52.1+0.9 vs chain
Quality measures 3 of 53.5-0.5 vs chain
The other 14 homes this chain runs (chain average 1.9★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
KATZ HEALTHCARE INVESTMENT PARTNERSHIPOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST5%since 11/09/2006
PACIFIC HEALTHCARE HOLDINGS, INC.Organization5% OR GREATER DIRECT OWNERSHIP INTEREST80%since 11/09/2006
ROCKPORT ADMINISTRATIVE SERVICES, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/21/2025
RAJPARA, SANJAYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2025
RECHNITZ, SHLOMOIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/01/2006
WHIMPEY, KYLEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/24/2025
ERETZ POINT LOMA PROPERTIES LLCOrganizationADP OF THE SNFsince 03/11/2011

CMS files one row per role, so the 11 rows in the source record cover these 7 parties — each is shown once here with every role it holds. Nothing is omitted.

4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$18.2M
Net patient revenuemost recent cost report
-5.6%
Operating marginrevenue minus expenses
$2.3M
Related-party expense12% of expenses
Who pays — share of resident-days
Medicaid 77%Medicare 15%Other / private 8%

About 77% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $2.3M paid to related parties — landlords or management companies under common ownership — equal to about 12% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$417per resident / day
operating cost
$12,668per month
≈ monthly operating cost
$395per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.

Typical monthly cost in California
$12,167/mo
Nursing home (semi-private)
$15,178/mo
Nursing home (private)
$7,000/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 055322. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-02, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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