Franciscan Post-Acute Care Center
3169 M Street, Merced, CA 95348 · For profit - Corporation · 71 certified beds · (209) 722-6231 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a strong health-inspection score (4/5) — the hardest rating to game (though it’s ranked within its own state, not nationally)
- lower-than-typical staff turnover (31% vs 45% nationally) — better care continuity
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has an abuse, neglect, or exploitation citation (F0600), cited Jan 2025
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 3 actual-harm citations
- a high number of inspection citations overall (30) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $9,110 in federal fines (most recent 2025-01-13)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 4 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 4 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 18.2% | 10.2% | 15.4% | worse |
| Long-stay residents who lose too much weight | 0.0% | 4.0% | 5.4% | check this* — see note marked star below the table |
| Long-stay residents with a catheter left in their bladder | 0.3% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.0% | 1.2% | 2.0% | better |
| Long-stay residents with depressive symptoms | 0.0% | 7.3% | 6.5% | check this* — see note marked star below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.4% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 2.2% | 1.6% | 3.3% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents whose ability to walk worsened | 25.9% | 9.8% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 25.8% | 13.7% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 91.3% | 98.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 4.8% | 4.3% | 4.7% | typical |
| Long-stay residents with worsening bladder/bowel control | 23.9% | 10.2% | 21.2% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 16.2% | 12.0% | 17.1% | typical |
| Short-stay residents who newly got an antipsychotic medication | 0.6% | 1.5% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 85.0% | 93.2% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 22.6% | 23.0% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 21.1% | 11.2% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 1.11 | 2.25 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 2.05 | 1.57 | 1.80 | worse |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
63.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 161 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 54.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 94 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.26 therapist hours per resident per day in 2026Q1 — more than 38% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 57% of this home’s weekday level — it runs therapy at close to weekday levels right through the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 63.6%CMS range 54.1–71.4 | 51.5% | Oct 2022–Sep 2024 | better than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.2%CMS range 7.8–14.3 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 54.3% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 47.9% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 38.3% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 97.8% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.7% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 2.1% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 9.2%CMS range 6.0–14.1 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.14 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 71 beds and averages 64.3 residents a day — about 91% occupied, or roughly 7 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.30 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.37 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.67 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.96 hrs/resident/day on weekends vs 4.43 on weekdays — 11% thinner on weekends. RN hours go from 0.42 to 0.25 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 31% is below the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
30 citations, most serious first. The 13 most serious are shown; the remaining 17 are one tap away and print in full.
- Actual harm · Gcited before2025-06-12 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and implement a person-centered comprehensive care plan for one of six sampled residents (Resident 1) when: 1. Resident 1 was admitted to the facility with diagnoses of Type 2 Diabetes Mellitus (Type 2 DM- a disorder in which blood sugar or glucose levels are abnormally high) and licensed nursing staff did not develop an individualized care plan intervention to monitor Resident 1's blood glucose levels, from 5/4/25 to 5/18/25. This failure resulted in Resident 1 experiencing significant change in condition. On 5/18/25, Resident 1 was found with altered mental status (AMS- change in person's level of awareness, thinking, or behavior, a medical emergency requiring prompt evaluation and treatment), with a blood glucose level of 53 mg/dl (milligram per deciliters- unit of measurement), and requiring emergency transport to a higher level of care. Resident 1 was admitted to the hospital from [DATE] to 6/3/25. 2. Resident 1 was admitted to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-02-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to address the risk of fire while smoking for one of three sampled residents (Resident 1), when staff were aware of Resident 1's need for oxygen (a colorless, odorless gas that is essential for life), history of smoking and bringing in cigarettes and lighters into the facility and did not implement effective measures to ensure Resident 1's safety from fire. These failures resulted in Resident 1 smoking unnoticed while wearing oxygen on 2/4/25, catching fire and suffered avoidable second-degree burns (injury that damages both the outer layer of skin and part of the underlying layer) to the face and right forearm, swelling and severe pain, requiring emergency transport to a higher level of care and hospital with a Burn Unit (a hospital ward that treats patients with burns). Resident 1 was admitted to the acute care hospital (ACH) Burn Unit for two days and may suffer pain and scarring (a mark remaining after injured tissue has healed) as a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-04-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents received adequate supervision to prevent accidents for one of nine sampled residents (Resident 1), when Resident 1 was diagnosed with dementia (a chronic or persistent disorder of the mental processes marked by memory disorder, personality changes, and impaired reasoning), and a known history of poor safety awareness and muscle weakness and contracture (shortening of muscular or connective tissue that results in deformity) of left hand; and was not supervised while she drank hot tea on 2/16/22, in accordance with comprehensive care plan which indicated Resident 1 was totally dependent on staff to eat and drink. This failure resulted in Resident 1 spilling hot tea onto her chest, suffering avoidable second-degree burns (a burn to the skin characterized by injury to the outer and middle layers of the skin), causing pain and required routine acetaminophen (pain medication) twice daily for pain management, an assessment by the Would…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-20 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to develop and implement a resident-centered comprehensive care plan for one of five sampled residents (Resident 1) when Resident 1 had known behaviors of getting up unassisted from bed, refusing to use his walker, call light and TLSO brace (thoracolumbosacral orthosis, is a type of back brace used to limit motion and promote healing in the thoracic [upper midback] spine, lumbar [lower back] spine, and sacral [triangular bone at the base of the lumbar spine connecting the spine to the pelvis] areas) and the facility did not develop and implement interventions that were person-specific in the comprehensive care plan. This failure placed Resident 1 at risk for falls and had the potential for pain and complications from his L1 fracture (a break in the first vertebra of the lower back [lumbar spine]). (Cross reference F658)Findings: During a review of Resident 1's admission Record, undated, the admission record indicated, Resident 1 was admitted…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-20 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure services provided met professional standards of practice for one of five sampled residents (Resident 1) when Resident 1 sustained an L1 fracture (a break in the first vertebra of the lower back [lumbar spine]) during a fall at the facility on 3/25/26 and was hospitalized , the resident returned to the facility on 3/30/26 with an order from the acute care hospital to wear a TLSO (thoracolumbosacral orthosis, is a type of back brace used to limit motion and promote healing in the thoracic [upper midback] spine, lumbar, and sacral [triangular bone at the base of the lumbar spine connecting the spine to the pelvis] areas) brace while ambulating (ability to walk) and the facility did not enter the order or follow up with Resident 1's physician.This failure resulted in staff not being aware Resident 1 was supposed to wear his back brace while ambulating and his compliance with wearing the brace was not monitored placing Resident 1 at risk…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure residents received adequate supervision and assistance devices to prevent accidents for one of three sampled Residents (Resident 2) when Certified Nursing Assistant (CNA) 1 completed a two-person required mechanical lift (a mobile floor lift system that rolls on wheels and is intended to lift, suspend and transfer a medically dependent person from a bed, shower, toilet or wheelchair) transfer without assistance.This failure placed Resident 2 at risk for falls and significant injuries.Findings:During an observation on 4/20/26 at 10:25 a.m., Certified Nursing Assistant (CNA) 1 was observed operating a mechanical lift alone with Resident 2 in a sling, lowering him into his wheelchair. There were no other staff members observed in the resident's room.During an interview on 4/20/26 at 10:34 a.m. with CNA 1, CNA 1 stated she was using the mechanical lift without assistance of another staff member. CNA 1 stated there needed to be two staff members present when operating a mechanical lift for residents'…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-12 · tag F0806 — failed to honor food preferences — isolatedEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure resident's food preferences were honored for one of six sampled residents (Resident 3) when sliced tomatoes was placed on Resident 3's lunch plate despite tomatoes being listed as a dislike. This failure had the potential to result in decreased food intake, and could result in unplanned weight loss, compromising Resident 3's nutritional and medical status. Findings: During a concurrent observation and interview on 6/6/25, at 1:27 p.m., with Resident 3, inside Resident 3's room, Resident 3's meal tray ticket indicated disliking tomatoes. Resident 3 received fresh sliced tomatoes with his lunch. Resident 3 stated, I do not like tomatoes. I told them before and it keeps on happening. Resident 3 stated he ate the chicken tenders, potato salad and lemon pudding for lunch. The sliced tomatoes with parsley flakes were left untouched. During a concurrent observation and interview on 6/6/25, at 1:47 p.m., with Certified Nursing Assistant (CNA) 1, inside Resident 3's room, CNA 1 checked Resident 3's meal tray…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-10 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, record review, and facility policy review, the facility failed to refer a resident to the appropriate state-designated authority for a level II preadmission screening and resident review (PASARR) when 2 (Resident #4 and Resident #11) of 2 sampled residents reviewed for PASARR were diagnosed with a new serious mental illness. Findings included: A facility policy titled Resident Assessments PASARR Screening Coordination, revised 07/2018, indicated 7. The facility will refer to the appropriate state-designated authority any resident with newly evident or possible serious mental disorder, intellectual disability or related condition. 1. An admission Record indicated the facility admitted Resident #4 on 06/14/2017. According to the admission Record, the resident received a diagnosis of major depressive disorder on 08/09/2017, anxiety disorder on 04/29/2022, and bipolar disorder on 07/29/2022. A quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 01/08/2025, indicated Resident #4 had a Brief Interview for Mental Status (BIMS) score of 3, which…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-05 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the Minimum Data Set assessment (MDS-a resident assessment tool used to identify resident cognitive and physical function) accurately reflected resident ' s health and functional status for one of three sampled residents (Resident 1) when Resident 1 ' s smoking status and oxygen use were not accurately coded on the MDS assessment. This failure had the potential for Resident 1's smoking and oxygen safety care needs to go unmet. (cross reference F689) Findings: During an interview on 2/5/25 at 9:23 a.m. with the Administrator (ADM), the ADM stated on 2/4/25 around 1:00 a.m., a Certified Nursing Assistant (CNA) heard a loud noise coming from Resident 1 ' s room. The CNA went into the room, and the oxygen tubing and nasal cannula (NC-medical device that provides oxygen through a thin flexible tube with two prongs that fit into the nostrils) were on fire. The ADM stated facility staff were aware Resident 1 was a smoker and would smoke when he was at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-05 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and implement a person-centered comprehensive care plan to prevent accidents for one of three sampled residents (Resident 1) when nursing staff was aware of Resident 1 ' s smoking status, attempts to bring cigarettes and lighters into the facility without staff knowledge and previous attempts at smoking while wearing oxygen at the facility and did not develop and implement effective care plan interventions to prevent smoking related injuries. This failure resulted in Resident 1 suffering second degree burns (injury that damages both the outer layer of skin and part of the underlying layer) requiring transportation to the emergency department (ED) by ambulance, admission to the acute care hospital (ACH) burn unit (a hospital ward that treats patients with burns) and had the potential to cause significant harm to the other residents. (cross reference F689) Findings: During an interview on 2/5/25 at 9:23 a.m. with the Administrator (ADM), the ADM…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-01-13 · tag F0600 — failed to protect residents from abuse and neglect — patternProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure three of four sampled residents (Resident 1, 2 and 4) were free from abuse when: 1. Staff failed to separate Residents 1 and 2 immediately after an altercation on 12/25/24 at 3:00 p.m., then Resident 2 sat next to Resident 1 in the sunroom and scratched Resident 1 in the face while the CNA ' s back was turned. Residents 1 and 2 had a known history of verbal altercations with each other. This failure had the potential to cause both residents harm and emotional distress due to cognitive (pertaining to reasoning memory and judgement) impairments. 2. Staff did not provide adequate supervision for Resident 1 after the altercation on 12/25/24 at 3:00 p.m. to prevent an altercation between Residents 1 and 4 on 12/25/24 at 4:40 p.m. This failure resulted in Resident 1 biting Resident 4 on the shoulder and had potential for Resident 4 to be harmed and experience emotional distress. Findings: 1. During a concurrent observation and interview…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-11 · tag F0825 — isolatedProvide or get specialized rehabilitative services as required for a resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide rehabilitative services as determined by the comprehensive plan of care to attain, maintain, and restore the highest practicable level of physical well-being for one of three sampled residents (Resident 1) when Resident 1 did not receive physical therapy (PT) as ordered by the physician. This failure placed Resident 1 at risk for further decline and not meet rehabilitative goals. Findings: During an interview on 12/11/24 at 1:45 p.m. with the Physical Therapy Assistant (PTA), the PTA stated, the Physical Therapist determined the goals, amount of time and how many days a resident would require for rehabilitation based on the initial evaluation. During an interview on 12/11/24 at 2:13 p.m. with the PTA, the PTA stated, Resident 1 had physician's order to receive PT and Occupational Therapy (OT) five days a week. The PTA stated, Resident 1 was at the facility and receiving PT after she had a knee surgery. The PTA stated, Resident 1 worked with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-17 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility to ensure services provided met professional standards of practice for one of four sampled residents (Resident 1) when the facility staff failed to perform hourly monitoring of Resident 1 in accordance with the facility ' s policy and procedure (P&P) titled, Rounding Using the 4 P ' s Rounding Tool. This failure had the potential to result for Resident 1 to fall and suffer significant injury. Findings: During a review of Resident 1 ' s admission Record, (AR) undated, the AR indicated, Resident 1 was admitted to the facility on [DATE] with diagnosis including Type 2 diabetes mellitus with hyperglycemia (chronic condition that occurs when a person ' s blood sugar levels are consistently high and potentially dangerous), history of falling, difficulty in walking, dementia (impairment of brain function such as memory loss and judgement) and muscle weakness. During a review of Residents 1 ' s Minimum Data Set (MDS- a resident assessment tool used to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 17 citations
- Potential for harm · E2024-08-29 · tag F0604 — failed to not use physical restraints improperly — patternEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents were free from an unnecessary physical restraint (any manual method, physical or mechanical device, equipment, or material that is attached or adjacent to the resident's body; or cannot be removed easily by the resident; and or restricts the resident's freedom of movement or normal access to his/her body) for three of six sampled residents (Residents 2, 3 and 4) when Residents 2, 3 and 4 had wedge pillows (triangular pillow to elevate the body) intentionally placed under their mattresses, out of their reach, restricting the residents freedom of movement and prevented them from getting out of bed. This failure violated Resident 2, 3 and 4 ' s rights to be free from physical restraints and placed them at risk for a decline in physical functioning and falls. Findings: During an observation on 8/29/24 at 11:08 a.m. with Resident 2, Resident 2 was lying in bed, the left side of the bed up against the wall and the right side of the mattress…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure one of one sampled residents (Resident 1) was free from injury when his shoeless left foot fell off his wheelchair and scraped on the pavement while out of the facility for an appointment. This failure resulted in Resident 1 experiencing abrasions to four of his toes on his left foot which caused pain, daily dressing changes by nursing staff, and an increased risk for infection. Findings: During a review of the facility document titled, Facility Reported Event (FRE) dated 7/30/24, the FRE indicated, On July 25, 2024, [Resident 1] had an appointment at [a medical clinic]. Transportation was arranged for [Resident 1] . He was picked up in the lobby by the driver. He had a footrest on the left side of his wheelchair due to mobility and sensory impairment to his left side, and right foot out to support independent mobility while self-propelling per his baseline. [Resident 1] was then taken to the scheduled appointment by the . transport driver. Upon his return to the facility, the toe area of the sock on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-30 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 1) were free from physical abuse when Resident 2 who had a known behavior of aggression and history of altercation pushed Resident 1 down to the ground on 1/25/2024. This failure resulted in Resident 1 to sustain a laceration to her elbow, skin tear to her forehead, and bruising to her face. Findings: During a review of the Facility Reported Event, dated 1/5/24, the document indicated, At approximately 2:00 PM on 01/05/2024, [Resident 2] was wandering in the hall of Life Journey ' s Care memory care unit [a locked unit that specializes in the care of residents with memory issues]. [Resident 1] walked past [Resident 2] and [Resident 2] reached both of his hands out toward [Resident 1] making contact with her back. [Resident 1] fell on the ground upon contact, causing a laceration to her head, and a skin tear to her right elbow. Staff then redirected [Resident 2] from the area. [Resident 1] was ordered sent…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-02 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure services provided met professional standards of quality for one of three sampled residents (Resident 1) when Licensed Nurses did not accurately document Resident 1's tube feeding and water flush totals accurately in Resident 1's Medication Administration Record (MAR). This failure had the potential for Resident 1 to be administered more fluids (tube feeding and water flushes) than ordered. Findings: During a review of Resident 1's admission Record (AR), dated 8/31/23, the AR indicated Resident 1 was admitted to the facility on [DATE] with diagnoses which included Moderate Protein – Calorie Malnutrition (lack of proper nutrition) and Gastrostomy Status (an opening into the stomach made surgically for food). During a concurrent interview and record review, on 9/7/23, at 3:27 p.m. with License Vocational Nurse (LVN) 4, Resident 1's Medication Administration Record (MAR), dated 8/2023 was reviewed. The MAR indicated, Resident 1 had a doctor's order…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-02 · tag F0726 — failed to have competent, trained nursing staff — isolatedEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure licensed nurses have the specific competencies and skill sets necessary to care for residents' needs, wheno ne of three License Nurses (Licensed Vocational Nurse 1) did not know how to set up a suction machine and did not receive training on suctioning. This failure placed residents at risk for respiratory distress which could lead to death. Findings: During an interview on 8/31/23, at 1:00 p.m. with LVN 1, LVN 1 stated training on suction was part of a competency check off list at the facility. LVN 1 stated she had not performed suctioning at the facility. During a concurrent observation and interview on 8/31/23, at 1:24 p.m. with LVN 1 in the Ice Room, 2 crash carts were against the wall, both crash carts had a suction machine on top of them. LVN 1 pulled bag valve mask (a handheld tool that is used to deliver air to someone not breathing well) out of a plastic bag. LVN 1 stated, she would connect the bag valve mask to the suction tubing and turn the suction on. LVN 1 attached the bag valve mask bag…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-12-01 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to ensure the Minimum Data Set (MDS) (a resident assessment tool used to identify resident care needs) assessment accurately reflected the resident's current Covid-19 (an infectious disease caused by the SARS-CoV-2) virus status for seven of 62 sampled residents (Residents 6, 16, 23, 25, 31, 58, and 59 and) when: 1. Resident 6's COVID-19 status was inaccurately coded in the MDS assessment as currently having active COVID-19 and Resident 6 did not have an active COVID-19 diagnosis. 2. Resident 16's COVID-19 status was inaccurately coded in the MDS assessment as currently having active COVID-19 and Resident 16 did not have an active COVID-19 diagnosis. 3. Resident 23's COVID-19 status was inaccurately coded in the MDS assessment as currently having active COVID-19 and Resident 23 did not have an active COVID-19 diagnosis. 4. Resident 25's COVID-19 status was inaccurately coded in the MDS assessment as currently having active COVID-19 and Resident 25 did not have an active COVID-19 diagnosis. 5. Resident 31's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-12-01 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to provide respiratory (network of organs and tissues that help you breathe) care and services in accordance with professional standards of practice for three of three sampled residents (Residents13,19, and 64) when: 1. Resident 13's nasal cannula, (a tube placed in the nose used to deliver supplemental oxygen) was not dated and labeled. 2. Resident 19's nasal cannula was not dated and labeled. 3. Resident 25's nasal cannula was not dated and labeled. These failures had the potential to result in cross contamination and placed Residents 13, 19 and 25 at risk to develop infection. Findings: 1. During a review of Resident 13's admission Record (AR-a document that provides resident contact details, a brief medical history, level of functioning, preferences, and wishes), dated 12/6/22, the AR indicated, admission Date 5/16/20 .Diagnosis Information . shortness of breath . pneumonitis (inflammation of the lung tissue) . During a review of Resident 13's Order Summary Report (OS), dated 11/15/20, the OS indicated,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-12-01 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure food was stored, prepared, distributed and served in accordance with professional standards for food service safety when: 1. A roll of masking tape and two grey kitchen trays were stored under the shelving in the dry storage. 2) Three packages of hamburger buns were not labeled with a received date or used by date These failures placed residents at risk for foodborne illness. Findings: 1. During a concurrent observation and interview, on 11/28/22 at 10 a.m., with the Dietary Manager (DM), two plastic square trays and a roll of masking tape were stored under the food storage rack in the dry storage area. The DM stated there should be no items on the floor or under the shelves because it could attract rodents and pests. 2. During a concurrent observation and interview, on 11/28/22 at 10:08 a.m. with the DM, three packages of hamburger buns did not have labels to indicate its used by date or received date. The DM stated all food items should be labeled with a received date or used by date to ensure food…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-12-01 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain an effective infection prevention and control program when Licensed Vocational Nurse (LVN) 2 failed to perform hand hygiene during medication administration. This failure had the potential to result in the transmission of infection between residents Findings: During an observation on 11/29/22, at 7:43 a.m., with LVN 2, LVN 2 was in room [ROOM NUMBER] and administered Resident 223's medication. LVN 2 exited Resident 223's room and did not perform hand hygiene. LVN 2 entered room [ROOM NUMBER] without performing hand hygiene. During an observation on 11/29/22, at 7:44 a.m., with LVN 2, LVN 2 entered Resident 38's room, handed Resident 38 her walker and assisted her to the bathroom without performing hand hygiene. During a concurrent observation and interview on 11/29/22, at 7:45 a.m., with LVN 2, LVN 2 pushed the medication cart across the hallway and prepared Resident 10's medication without hand hygiene. LVN 2 administered…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2019-02-15 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to maintain a sanitary, orderly and comfortable homelike environment for eight of 38 sampled residents (Resident 7, Resident 22, Resident 35, Resident 37, Resident 47, Resident 16, Resident 39, and Resident 58) when: 1. Residents' 22, 35, and 47 shared restroom was left with dried feces on the toilet seat riser. 2. Residents' 7, 16, 37, 39, and 58 shared toilet was left with clumped unflushed toilet paper, wet sheets of paper towels and rolled toilet paper on the restroom floor. These failures resulted in an unsanitary and unhomelike environment to Residents 7, 16, 22, 35, 37, 39, 47, and 58. Findings: 1. On 2/12/19 at 9:20 a.m., during a concurrent observation and interview in Residents' 22, 35, and 47 shared restroom, there was dried feces on right corner of the toilet seat riser. The certified nursing assistant (CNA) 1 stated [CNA's] should have wiped the toilet bowl down and called the housekeeping to disinfect the bathroom. On 2/12/19 at 9:26 a.m., during a concurrent interview and observation in Residents'…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2019-02-15 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, , and record review, the facility failed to implement comprehensive resident-centered care plans (a plan that provides direction for individualized care of the resident) for two of two sampled residents (Resident 8 and Resident 54) when: smoking paraphernalia was stored by the residents instead of the nursing station as indicated in the residents care plan. This failure had the potential for residents smoking safety needs to go unmet. Findings: On 2/12/19 at 8:46 a.m., during an interview, Resident 8 stated she had been smoking for more than 30 years and the facility was aware of her smoking since admission. Resident 8 stated, I usually keep my cigarettes and lighter in my drawer. On 2/13/19 at 4:12 p.m., during an interview, the licensed vocational nurse (LVN) 1 stated the smoking residents could not have their cigarettes and lighters in their rooms for safety precautions. Review of Resident 8's Minimum Data Set (MDS) assessment (resident assessment tool which indicates physical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2019-02-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain an environment free from accident hazards and implement interventions to reduce smoking risk in accordance to facility's policy and procedure for two of two sampled residents (Resident 8 and Resident 54) when Resident 8 and Resident 54's smoking paraphernalia were on resident's possession and stored in resident's room. This practice failied to comply with the facility safety policy and procedure. Findings: On 2/12/19 at 8:46 a.m., during an interview, Resident 8 stated she had been smoking for more than 30 years and the facility was aware of her smoking since admission [DATE]]. Resident 8 stated, I usually keep my cigarettes and lighter in my drawer. On 2/13/19 at 4:12 p.m., during an interview, the licensed vocational nurse (LVN) 1 stated the smoking residents could not have their cigarettes and lighters in their rooms for safety precautions. Review of Resident 8's Minimum Data Set (MDS) assessment (resident assessment tool…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2019-02-15 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to establish and maintain an infection control and prevention program to prevent the development and transmission of communicable diseases and infections when: 1. Resident 47, Resident 35, and Resident 22 shared restroom was left soiled with dried feces on the toilet seat riser. 2. Certified Nursing Assistants (CNA 3 and CNA 4 ) did not perform hand hygiene between patient meal tray set up for four of 38 sampled residents (Residents' 16, 34, 54, and 215). This failure lead to the potential of cross contamination (transfer of bacteria from one surface to another) from staff's ineffective infection control practices. Findings: 1. On 2/12/19 at 9:20 a.m., during a concurrent observation and interview in Residents' 22, 35, and 47 shared restroom, there was dried feces on the right corner of the toilet seat riser. The certified nursing assistant (CNA) 1 stated [CNA's] should have wiped the toilet bowl down and called the housekeeping to disinfect the bathroom. On 2/12/19 at 9:26 a.m., during a concurrent interview…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-02-15 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to recognize resident's individuality and ensure residents were treated with dignity and respect for one of 38 sampled residents (Resident 54) when Resident 54's bed preference for his bed placement was not honored. This failure resulted in the facility not honoring Resident 38's bed placement which exposed him to feel the draft of cold or during the night. Findings: On 2/12/19 at 9 a.m. during an observation in resident's room, Resident 54 sat on the wheelchair with the left side of the bed against the wall and window. On 2/12/19 at at 11:20 a.m, during an observation in resident's room, Resident 54 sat on the wheelchair with the left side of the bed against the wall and window. On 2/12/19 at 11:25 a.m, during an interview, Resident 54 stated he did not like his bed against the wall and window because he could feel the draft and cold air at night. Resident 54 stated his bed placed against the wall and window was a concern for him since…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-02-15 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide services to attain or maintain the highest practical well-being for one of 38 sampled residents (Resident 64), when the facility failed to ensure weekly wound measurements were completed for pressure ulcers (a localized damage to the skin and underlying soft tissue usually over a bony prominence related to direct pressure) This failure posed a potential risk for Resident 64's pressure ulcers to deteriorate and decline without being unnoticed. Findings: On 2/14/19 at 11:22 a.m., during a concurrent interview and record review, Licensed Vocational Nurse (LVN) 1 stated residents with pressure ulcers were assessed weekly. Assessments included measuring the wound and changing the dressing. LVN 1 stated Resident 64 was admitted to the facility with two stage 2 pressure ulcers (partial-thickness loss of skin with exposed tissue). LVN 1 review Resident 64's nursing note dated 1/24/19, and stated Resident 64 had a stage 2 pressure ulcer to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-02-15 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure medical records were accurately documented for one of 38 sampled residents (Resident 13) when Resident 13's location of the vascular (related to a vessel of the body which carries blood) access for dialysis (the process of removing waste products and excess fluids from the body) was not accurately identified. This deficient practice had the potential to result in confusion in the care and services for Resident 13. Findings: On 2/12/19 at 9:10 a.m., during an observation in Resident 13's room, Resident 13 laid on her back with a dressing on her right upper chest. Resident 13 stated she was on dialysis every Tuesdays, Thursdays, and Saturdays. Review of Resident 13's face sheet (resident profile information) dated 2/14/19, indicated Resident 13 was admitted to the facility on [DATE] with diagnoses which included, end stage renal disease (kidneys lose the ability to filter waste from your blood sufficiently). Review of Resident 13's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-02-15 · tag F0921 — failed to keep a safe, functional, sanitary building — isolatedMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to maintain a functional, sanitary, and comfortable environment for five of 38 sampled residents (Resident 7, Resident 16, Resident 37, Resident 39, and Resident 58) when: their shared restroom toilet was clogged with clumped toilet paper which could not be flushed. This failure resulted in an inoperable toilet for Resident 7, 16, 37, 39 and 58. Findings: On 2/12/19 at 9:41 a.m., during a concurrent observation and interview Residents' 7, 16, 37, 39, and 58 shared the same toilet, there were toilet papers stuck and left unflushed inside the toilet bowl. The housekeeping (HK) staff saw the clumped unflushed toilet paper inside the toilet bowl and tried to flush the toilet. The HK had to get a toilet plunger to drain the toilet bowl, which did not work. The HK stated, I have to call the maintenance to unclog the toilet bowl. On 2/12/19 at 9:45 a.m., during an interview, Resident 7 stated the toilet bowl in the restroom had been clogged since midnight and needed a toilet plunger to drain the toilet bowl. Resident 7…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$9,110 in federal fines across 1 penalty.
- $9,110 — penalty dated 2025-01-13
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to AVALON HEALTH CARE — 16 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 4 of 5 | 3.4 | +0.6 vs chain |
| Health inspection | 4 of 5 | 2.8 | +1.2 vs chain |
| Staffing | 3 of 5 | 3.9 | -0.9 vs chain |
| Quality measures | 4 of 5 | 4.2 | -0.2 vs chain |
The other 15 homes this chain runs (chain average 3.4★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| AVALON OF CALIFORNIA LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 12/01/2003 |
| AVALON CARE LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 100% | since 12/01/2003 |
| DANGERFIELD, DAVID | Individual | MANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR | — | since 04/05/2007 |
| KIRTON, BYRON | Individual | MANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR | — | since 08/27/2024 |
| KIRTON, HYRUM | Individual | MANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 03/29/2022 |
| KIRTON, SPENCER | Individual | MANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR | — | since 08/27/2024 |
| WOLTIL, ROBERT | Individual | MANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR | — | since 05/23/2012 |
| BORISEVICH, MARIA | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/08/2024 |
| HASH, ALAN | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 08/15/2017 |
| SMITH, NICOLE | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 03/01/2023 |
| AVALON HEALTH CARE INC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 05/20/2025 |
| AVALON HEALTH CARE MANAGEMENT INC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 04/04/2025 |
| HENRIE, BRIAN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 04/19/2021 |
| PAIK-TESCH, JOHN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 09/01/2017 |
| SOUZA, JOANNE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 08/26/2025 |
CMS files one row per role, so the 34 rows in the source record cover these 15 parties — each is shown once here with every role it holds. Nothing is omitted.
4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 72% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $423K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 055979. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-04-10, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.