Avalon Healthcare - Tacoma
7411 Pacific Avenue, Tacoma, WA 98408 · For profit - Limited Liability company · 81 certified beds · (253) 474-8456 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- a high payroll-based staffing rating (4/5)
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0605) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has citations for mishandling residents’ money or property (F0565, F0567, F0568)
- it has 1 actual-harm citation
- a high number of inspection citations overall (83) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $24,814 in federal fines (most recent 2025-07-30)
- its payroll-based staffing score sits well above its independent inspection score
- its independent health-inspection rating is low (2/5)
- its facility-reported quality-measure rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Worth a closer look. This home's staffing rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 3 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 10.5% | 14.2% | 15.4% | better |
| Long-stay residents who lose too much weight | 5.2% | 5.5% | 5.4% | typical |
| Long-stay residents with a catheter left in their bladder | 0.0% | 1.0% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.0% | 1.6% | 2.0% | better |
| Long-stay residents with depressive symptoms | 3.6% | 17.7% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 0.0% | 2.6% | 3.3% | check this* — see note marked star below the table |
| Long-stay residents whose ability to walk worsened | 23.0% | 17.2% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 17.1% | 12.4% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 93.8% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 7.3% | 4.3% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 20.3% | 22.5% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 28.8% | 15.1% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 1.7% | 1.3% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 62.3% | 82.0% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 21.5% | 19.9% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 10.0% | 13.4% | 12.0% | better |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Met the expected recovery: 37.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 24 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.35 therapist hours per resident per day in 2026Q1 — more than 60% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 44% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 37.5% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 33.3% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 16.7% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 94.7% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 2.6% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 7.9% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.81 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 81 beds and averages 53.2 residents a day — about 66% occupied, or roughly 28 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.42 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.96 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.61 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.68 hrs/resident/day on weekends vs 4.72 on weekdays — 22% thinner on weekends — a notable drop. RN hours go from 1.18 to 0.42 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 47% is about the same as the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
83 citations, most serious first. The 11 most serious are shown; the remaining 72 are one tap away and print in full.
- Actual harm · Gcited before2024-12-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to implement a hot food and beverage policy to protect 2 of 3 sample residents (Resident 1 & 2) reviewed for avoidable burns. Resident 1 experienced harm when they were served hot coffee without securing the lid/top of the coffee cup in a closed or locked position which spilled in their lap resulting in a second-degree burn (involves the first two layers of skin, may present as deep reddening of the skin, pain, blisters, glossy appearance from leaking fluid, and possible loss of some skin). Resident 2 experienced harm when they were served hot soup without being temperature checked which spilled in their lap resulting in second-degree burns to their thighs and groin. This failed practice placed residents at risk for accidents and injuries. Findings included . Review of the facility Hot Food and Beverages/Thermal Burns policy, dated 02/27/2001, showed the facility would provide hot food and beverages to residents at a temperature that was palatable but minimized the risk of thermal burns/scalds. Residents would…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-07-01 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure medications were secured for one of three residents (Resident #1) observed with medications left unattended on the table in the resident's room. This failure placed the resident at risk for medication error and lost, compromised or ineffective medications. Findings included.Resident 1 was admitted to the facility on [DATE] with multiple diagnoses. The Minimum Data Assessment, a comprehensive assessment, dated 06/02/2026, documented that Resident 1 had impaired judgment and required staff assistance for activities of daily living.On 07/14/2026 at 1:28 PM, observed on Resident 1's overbed table were two clear plastic medication cups, with two white oblong tablets and one small round tablet and another reddish colored tablet between the two plastic cups. The plastic cups were observed on their sides, with the top cup partially away from the bottom cup and the contents not fully contained in the bottom plastic cup.Review of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-06 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a newly-admitted resident received care and treatment in accordance with professional standards of practice including assessment, basic care tasks, and pain management, for 1 of 3 residents (Resident 1) reviewed for quality of care and services. This failure resulted in the resident not having basic care needs assessed, addressed or documented upon their admission and placed the resident at risk for pain and discomfort, unmet needs, and diminished quality of life. Findings included . Resident 1 was admitted to the facility on [DATE] with multiple diagnoses, for end-of-life care. On 02/202026 at 4:40 PM, a Collateral Contact (CC-1) stated they had visited with the resident while they were in the hospital, prior to their admission to the facility, and took them out and around the hospital in a wheelchair. CC-1 said they came to the facility shortly after the resident had arrived on the day of their admission. When they arrived, CC-1 described…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-07-30 · tag F0804 — failed to serve food at safe, palatable temperature — widespreadEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure food was served at a palatable temperature when reviewed for kitchen. This failure placed residents at risk of reduced nutritional intake, unintended weight loss, feelings of worthlessness, and a diminished quality of life. Findings included.During an interview on 07/23/2025 at 11:45 AM, Resident 7 stated food was cold for all three meals and that morning's waffles were cold. During an interview on 07/23/2025 at 12:44 PM, Resident 7 stated the broccoli served at lunch was cold. During an interview on 07/23/2025 at 10:23 AM, Resident 14 stated the facility's food was cold all the time. During an interview on 07/24/2025 at 1:12 PM, Resident 14 stated that morning's breakfast was cold. During an interview on 07/23/2025 at 12:02 PM, Resident 3 stated the facility's food was cold and the issue had been brought up in resident council, but it had not been resolved. During an interview on 07/23/2024 at 3:15 PM, Resident 44 stated the facility's food was lukewarm, and the resident preferred warm to hot foods.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-07-30 · tag F0582 — patternGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to issue Skilled Nursing Facility (SNF) Advanced Beneficiary Notice of Non-coverage (SNF ABN: a notification that provides an estimated cost of continuing services which may no longer be covered by Medicare. Beneficiaries may choose to continue the services but may be financially liable) and/or a Notification of Medicare (federal health insurance program for people age [AGE] or older) Non-Coverage (NOMNC- a required form notifying the resident that their skilled services coverage was ending and would no longer be covered by their Medicare A benefits) at least two calendar days before the Medicare coverage ended for 3 of 3 residents (Residents 64, 65, and 45) when reviewed for beneficiary notification. These failures placed the residents and/or their representatives at risk of not being fully informed and losing their right to an appeals process.Findings included . Resident 64Review of the electronic health record (EHR) showed Resident 64 admitted to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-07-30 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure overbed light cords were functional or conformed with homelike standards for 4 of 4 halls (100, 200, 300, and 400 Halls) when reviewed for environment. Failure to have functional or homelike pull cords on overbed lights placed residents at risk of falling, inability to perform activities of daily living, decreased mood, and a diminished quality of life.Findings included.Observation on 07/23/2025 at 11:57 AM showed bed 303-A had an overbed light cord made from multiple plastic bags tied together. Observation on 07/29/2025 at 2:12 PM showed bed 303-A had an overbed light cord made from multiple plastic bags tied together. Observation on 07/29/2025 at 2:20 PM showed the following rooms had an overbed light cord made from multiple plastic bags tied together: 106-A, 309-A, 404-B, 408-B. Observation on 07/29/2025 at 2:20 PM showed the following rooms had an overbed light cord shorter than three inches and were not able to be pulled while in bed: 103-A, 107-A, 205-A, and 413-A. During an interview on 07/29/2025 at 2:59 PM,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-07-30 · tag F0604 — failed to not use physical restraints improperly — patternEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure beds against wall and low beds were not a physical restraint for 2 of 2 sampled residents (Residents 55 and 5) when reviewed for physical restraints. This failure placed residents at risk of inability to move about the facility, feelings of worthlessness, and a diminished quality of life. Findings included . Resident 55 Review of the electronic health record (EHR) showed Resident 55 admitted to the facility on [DATE] with diagnoses to include dementia (a progressive decline in memory, thinking, reasoning, and judgment, that interfere with daily functioning and social relationships), muscle weakness, and adult failure to thrive. Resident 55 was unable to make needs known. Observation on 07/23/2025 at 10:22 AM showed Resident 55 in bed with the bed against the wall. Observation showed Resident 55's right arm and leg were touching the wall. Observation on 07/24/2025 at 9:59 AM showed Resident 55 in bed with three pillows placed under…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-07-30 · tag F0645 — patternPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Pre-admission Screening and Resident Review (PASARR, a mental health screening tool) assessments were accurately completed for 4 of 5 sampled residents (Residents 8, 37, 2 and 21) when reviewed for PASARRs and unnecessary medications. This failure placed the residents at risk for unidentified mental health care needs. Review of a document titled, Resident Assessment (PASARR) for mental disorder (MD) and intellectual disability (ID)”, dated 08/2018, showed the PASSAR screening will be completed for each resident prior to admission. In addition, a document titled “Resident Assessments PASARR screening coordination”, dated 07/2018, showed the facility will refer to the appropriate state-designated agency when a resident with mental disorder or intellectual disability experiences a significant change in status newly evident or possible serious MD or ID or related condition. Resident 8 Review of the electronic health record (EHR) showed Resident 8…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-07-30 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and/or implement individualized comprehensive care plans for 3 of 19 sampled residents (Residents 36, 37, and 2) whose care plans were reviewed. Failure to develop and implement care plans that were individualized and accurately reflected resident care needs related to dementia and behavioral health placed residents at risk of unmet care needs and potential negative outcomes.Review of a facility's policy titled, Comprehensive Care Plans, dated 11/2017, showed the facility interdisciplinary team (IDT) will develop and implement a comprehensive, person-centered care plan for each resident that includes measurable objectives and timeframes to meet a resident's medical, nursing, physical, mental and psychosocial needs that are identified in the comprehensive assessment. Resident 36 Review of the electronic health record (EHR) showed Resident 36 was admitted to the facility on [DATE] with diagnoses to include metabolic encephalopathy (brain disorder…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-07-30 · tag F0757 — failed to avoid unnecessary drugs — patternEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to consistently provide non-pharmacological interventions for 2 of 5 sampled residents (Residents 55 and 37) when reviewed for unnecessary medications. This failure placed the residents at risk of receiving unnecessary medications, avoidable medication side effects, and a diminished quality of life. Findings included. Resident 55 Review of the electronic health care record (EHR) showed Resident 55 admitted to the facility on [DATE] with diagnoses to include dementia (a progressive decline in memory, thinking, reasoning, and judgment, that interfere with daily functioning and social relationships), muscle weakness, and adult failure to thrive. Resident 55 was unable to make needs known. Review of the June 2025 medication administration record (MAR) showed Resident 55 had an order for acetaminophen (an over-the-counter pain-relieving medication) as needed (PRN) and an order for nonpharmacological interventions (NPI, methods of reducing pain without…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-07-30 · tag F0791 — failed to provide routine dental services — patternProvide or obtain dental services for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide assistance and follow up on an appointment for dental care services for 2 of 4 sampled residents (Residents 21 and 41) reviewed for dental services. This failure placed the residents at potential risk for continued dental problems and decreased quality of life.Findings included . Resident 21Review of the admission minimum data set (MDS, a required assessment tool) dated 04/30/2025 showed Resident 21 admitted on [DATE] with multiple diagnoses to include heart and lung disease, anxiety, and depression. The MDS showed the resident was able to make needs known and required substantial assistance with activities of daily living (ADLs). Observation and interview on 07/23/2025 at 10:14 AM showed Resident 21 laid in bed and their oral cavity showed multiple teeth deeply stained a dark brown color. When asked whether they had seen a dentist since admitting, Resident 21 stated they had bad teeth with multiple cavities and were not seen…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 72 citations
- Potential for harm · Ecited before2025-07-30 · tag F0881 — failed to use antibiotics responsibly — patternImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement an effective Antibiotic Stewardship Program to promote appropriate use of antibiotics, reduce the risk of unnecessary antibiotic use, and decrease the development of adverse side effects and antibiotic resistance for 2 of 2 sampled residents (Residents 29 and 45) when reviewed for antibiotic stewardship. This failure placed residents at risk for potential adverse outcomes associated with the inappropriate and/or unnecessary use of antibiotics. Findings included . Review of the facility policy titled Antibiotic Stewardship dated 03/2019 showed the facility would follow national standards, including revised McGeers criteria, to guide treatment for infections. Review of the revised McGeers criteria dated 09/2023 showed a resident with a urinary catheter must have at least one of the following signs or symptoms:1. Fever,2. Acute change in mental status with no alternate diagnosis and leukocytosis (increased white blood cells)3. New-onset…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-07-30 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to offer, educate, and obtain consent for pneumococcal vaccines for 2 of 5 sampled residents (Residents 31 and 45) when reviewed for immunizations. These failures denied residents the opportunity to make an informed decision regarding receiving immunizations and placed the residents at risk for communicable diseases. Findings included .Resident 31Review of the electronic health record (EHR) showed Resident 31 admitted to the facility on [DATE] with diagnoses of stroke (when blood flow is cut off from parts of the brain) and weakness. The resident was not able to make needs known. Review of the EHR showed no documentation Resident 31 was assessed for the need for pneumococcal vaccine and no documentation the resident or their representative was educated or offered the vaccine. Resident 45Review of the EHR showed Resident 45 admitted to the facility on [DATE] with diagnoses of congestive heart failure and Alzheimer's disease. The resident was able to make…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-30 · tag F0605 — failed to not use drugs as a restraint — isolatedPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure psychotropic medications (any drug that affects the brain activities associated with mental process and behavior) were regularly monitored and had documented adverse side effects and effectiveness for 1 of the 5 sampled residents (Resident 49) when reviewed for unnecessary medication use. This failure placed the residents at risk of unnecessary medication use, side effects without interventions, and diminished quality of life. Findings included .Review of the electronic health record (EHR) showed Resident 49 was admitted to the facility on [DATE] with diagnoses of major depression, anxiety, diabetes (high blood sugar) and insomnia. The Quarterly Minimum Data Set Assessment (MDS), dated [DATE], showed Resident 49 was cognitively intact. Observation on 07/25/2025 at 10:41 AM showed Resident 49 was in their room with a staff member providing one on one supervision. Review of the EHR showed Resident 49 was taking scheduled psychotropic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-30 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide bed hold notices in writing at the time of transfer to the hospital or within 24 hours of transfer to the hospital for 2 of 2 sampled residents (Residents 37 and 29) when reviewed for hospitalization. This failed practice placed the residents at risk for lack of knowledge regarding the right to hold their bed while they were at the hospital.Findings included… Resident 37 Review of the electronic health record (EHR) showed Resident 37 initially admitted to the facility on [DATE] with diagnoses of dementia, adult failure to thrive, and alcoholic cirrhosis of the liver (liver damage leading to scarring and liver failure). Resident 37 was able to make needs known. Review of the EHR showed Resident 37 was transferred to the hospital on [DATE] and readmitted to the facility on [DATE]. There was no documentation to show Resident 37 was offered a bed hold for their transfer/discharge to the hospital. During an interview on 07/29/2025 at 1:32 PM, Staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-30 · tag F0637 — isolatedAssess the resident when there is a significant change in condition
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to identify a significant change of condition for 1 of 3 sampled residents (Resident 58) reviewed for significant change. Failure to identify the need for significant change of condition assessment minimum data set (MDS, a required assessment tool) placed the residents at risk for unidentified/unmet care needs, and diminished quality of life. Findings included.Review of the electronic health record (EHR) showed Resident 58 was admitted to the facility on [DATE] with diagnoses that included Alzheimer's disease (progressive disease that destroys memory and other important brain functions), diabetes (high blood sugar) and depression. Review of the EHR showed Resident 58 started hospice (end of life care) services on 02/20/2025. Review of the MDS schedule showed an annual MDS on 12/31/2024 and a quarterly MDS on 04/02/2025 that did not address hospice services. During an interview on 07/28/2025 at 9:44 AM, Staff B, Director of Nursing Services, stated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-30 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure an accurate assessment for 2 of 19 sampled residents (Residents 37 and 29) when reviewed for accuracy of assessments. These failures placed the residents at risk of unmet care needs, inaccurate information in the resident's medical record, and a diminished quality of life. Findings included .Resident 37 Review of the electronic health record (EHR) showed Resident 37 readmitted to the facility on [DATE] with diagnoses of dementia (a decline in mental abilities, severe enough to interfere with daily life), adult failure to thrive, and alcoholic cirrhosis of the liver (liver damage leading to scarring and liver failure). Resident 37 was able to make needs known. Review of Resident 37's EHR showed a “Hospice Certification and Plan of Care,” order dated 04/11/2025. It showed that hospice care services were being provided and documented per the provider's order. Review of the quarterly minimum data set assessment (MDS) dated [DATE] showed Resident 37…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-30 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure care plans were timely revised on a change in resident status for 2 of 19 sampled residents (Residents 48 and 37) when reviewed for revision of care plan. This failure placed residents at risk for unmet care needs, inaccurate care plans, and a diminished quality of life. Findings included .Resident 48 Review of the electronic health record (EHR) showed Resident 48 was admitted to the facility on [DATE] with diagnoses to include respiratory failure, diabetes (high blood sugar), heart failure and end stage renal disease with dialysis (treatment that removes waste products and excess fluids from the blood when the kidneys are unable to complete these functions). Resident 48 was able to communicate their needs. During an interview on 07/23/2025 at 9:41 AM, Resident 48 stated they were on a fluid restriction of 40 ounces a day. Review of the care plan focus area of oral intake, initiated 09/20/2023, showed Resident 48 was on a 1000 milliliters (mls)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-30 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents were provided an activity program for 1 of 3 sampled residents (Resident 55) when reviewed for activities. This failure placed the resident at risk for boredom, feelings of worthlessness, and a diminished quality of life. Findings included.Resident 55Review of the electronic health care record (EHR) showed Resident 55 admitted to the facility on [DATE] with diagnoses to include dementia (a progressive decline in memory, thinking, reasoning, and judgment, that interfere with daily functioning and social relationships), muscle weakness, and adult failure to thrive. Resident 55 was unable to make needs known. Observation on 07/23/2025 at 10:23 AM showed Resident 55 laid in bed eyes open with their television (TV) off and angled away from the bed. Resident 55 pointed at the TV and stated, Look. Observations on 07/24/2025 at 9:56 AM and 2:27 PM and 07/25/2025 at 11:14 AM showed Resident 55 laid in bed eyes open with their TV…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-30 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to timely develop a collaborative comprehensive care plan involving hospice care (end of life care and services) for 2 of the 2 sampled residents (Resident 37 and 55) when reviewed for hospice. This failure placed residents at potential risk for unmet needs and a diminished quality of life.Findings included . Review of the facility's policy titled, Administration hospice, dated July 2018, showed, The facility and the hospice will establish a coordinated plan of care which identifies the specific services/functions each provider is responsible for performing.” Resident 37 Review of the electronic health record (EHR) showed Resident 37 readmitted to the facility on [DATE] with diagnoses of dementia (a decline in mental abilities, severe enough to interfere with daily life), adult failure to thrive, and alcoholic cirrhosis of the liver (liver damage leading to scarring and liver failure). Resident 37 received hospice care services and was able to make needs…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-30 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure interventions to prevent/heal pressure injuries were provided for 1 of 2 sampled residents (Resident 2) when reviewed for pressure injury. This failure placed the resident at risk of inability to heal pressure injury, worsening pressure injury, and a diminished quality of life. Findings included .Resident 2Review of the electronic health record showed Resident 2 admitted to the facility on [DATE] with diagnoses to include hemiplegia (paralysis or severe weakness on one side of the body), psychotic disorder with delusions, and chronic obstructive pulmonary disease (a group of lung diseases that block airflow and make it difficult to breathe). Resident 2 was unable to make needs known. Observation on 07/23/2025 at 11:54 AM showed Resident 2 in bed laying on their back with two inflatable boots on the nightstand. Observations on 07/23/2025 at 11:54 AM, 07/24/2025 at 9:30 AM and 2:24 PM, 07/29/2025 at 8:21 AM, and 07/30/2025 at 9:23 AM…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents did not have access to weapons for 1 of 3 sampled residents (Resident 38) when reviewed for accident hazards. This failure placed residents at risk of being assaulted, avoidable injury, and a diminished quality of life. Findings included .Resident 38Review of the electronic health record showed Resident 38 admitted to the facility on [DATE] with diagnoses to include heart disease, dementia (a progressive decline in memory, thinking, reasoning, and judgment, that interfere with daily functioning and social relationships), unspecified psychosis (a mental health condition characterized by a loss of contact with reality), and bipolar disorder (a disorder associated with episodes of mood swings ranging from depressive lows to manic highs). Resident 38 was able to make needs known. Observation on 07/23/2025 at 9:46 AM showed a piece of rebar (a steel reinforcing rod in concrete) next to Resident 38's sink. Observation on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-30 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure accurate monitoring and documentation for fluid restrictions for 1 of 3 sampled residents (Resident 29) when reviewed for hydration. This failure placed residents at risk for medical complications related to hydration and a diminished quality of life.Review of the electronic health record showed Resident 29 admitted to the facility on [DATE] with diagnoses of type 2 diabetes (when there is too much sugar in the blood) and kidney failure and was receiving dialysis services (when the blood if filtered through a machine to remove waste). The resident was able to make needs known. Review of the provider orders showed an order dated 05/10/2025 for a fluid restriction of 2000 milliliters (ml) daily. There was no documentation of the amount of fluid received from nursing /dietary and the daily total was not calculated and documented in the EHR. During an interview on 07/28/2025 at 9:43 AM, Staff K, Registered Nurse/Resident Care Manager…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-30 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure enteral nutrition (the delivery of nutrients through a feeding tube directly into the stomach or small intestine) was administered in accordance with providers orders and professional standards of practice for 1 of 1 sampled resident (Resident 5) when reviewed for enteral nutrition. This failure placed the resident at risk for infection, malnutrition, and diminished quality of life. Findings included .Review of the electronic health record (EHR) showed Resident 5 was admitted to the facility on [DATE] with diagnoses that included gastrostomy status (the delivery of nutrients through a feeding tube directly into the stomach or small intestine), heart failure, convulsions (uncontrolled jerking, loss of consciousness) and anoxic brain damage (brain damage from lack of oxygen). Resident 5 was not able to communicate their needs. Review of Resident 5's quarterly minimum data set (MDS, a required assessment tool), dated 06/30/2025, showed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-30 · tag F0790 — failed to provide dental care — isolatedProvide routine and 24-hour emergency dental care for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide prompt follow up on provider's referral for dental care services for 1 of 4 sampled residents (Resident 44) reviewed for dental services. This failure placed Resident 44 at potential risk for continued dental problems, unmet needs, and a diminished quality of life.Findings included. Review of the facility's policy titled, Dental Services, dated November 2017 showed, Dental services are available to residents, including, but not limited to examination, oral prophylaxis [actions taken to prevent disease] and emergency dental care to relieve pain and infection. Review showed, If any resident is unable to pay for dental services, the facility should attempt to find alternative funding sources or delivery systems so that the resident may receive the services needed to meet their dental needs and maintain his/her highest practicable level of wellbeing. Review of the electronic health record (EHR) showed Resident 44 admitted to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-30 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to maintain an infection prevention and control program by completing and analyzing infection control data, identifying trends, and completing follow-up activities in response to those trends for 3 of 3 sampled months (April, May, June 2025) when reviewed for infection control. This failure placed the residents at risk for communicable diseases, poor clinical outcomes, and a decreased quality of life. Findings included.Review of the facility policy titled Infection Preventions and Control Program dated 08/2022 showed the surveillance log will include the pathogen and the infection preventionist will use the information to identify trends to minimize further spread and the information would be used to implement changes and/or education to address the trends. Review of the facility infection control line listing documentation for 04/2025, 05/2025 and 06/2025 showed no identified organisms were included in the data. No monthly summary was completed showing the data was analyzed or trends identified and there were no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-30 · tag F0919 — failed to provide a working call system — isolatedMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to have an emergency call light system in place that allowed a resident to call for help from their bathroom for 1 of 4 hallways (300 hallway) when reviewed for call light system. This failure placed the resident at risk of not being able to call for assistance, delayed response to a fall, injury, and a diminished quality of life.Findings included . Observations on 07/24/2025 at 9:31 AM and 07/25/2025 at 10:43 AM showed the bathroom in room [ROOM NUMBER] had no emergency call light system. During an interview on 07/24/2025 at 9:31 AM, Resident 1, who resided in room [ROOM NUMBER], stated they used the bathroom and had not noticed that there was no call light in the bathroom. During an interview on 07/25/2025 at 10:49 AM, Staff B, Director of Nursing Services, stated there was not an emergency call light in room [ROOM NUMBER]'s bathroom and there should be. During an interview on 07/25/2025 at 10:49 AM, Staff A, Administrator, stated their expectation was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interviews and record review the facility failed to assess residents with a history of Substance Use Disorder (SUD) for associated risks, develop comprehensive individualized care plans and implement interventions to ensure the safety for 5 of 5 sampled residents (Residents 1, 2, 3, 4 & 5) reviewed for SUD related emergencies. Failure of the facility placed residents with a history of SUD at risk of delayed treatment for overdoses, reduced effectiveness of prevention strategies and placed other residents at risk of a diminished quality of life. Findings included . Review of the Quality of Care Accident Hazards/Supervision Policy and Procedures dated 07/2018 showed the facility recognized the high-risk nature of the facility population and setting, that efforts to minimize risk to residents included individualized, resident-centered interventions to reduce individual risks related to hazards in the environment. Specifically for Residents with Substance Use Disorder (SUD) the procedure guidelines…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-11 · tag F0660 — patternPlan the resident's discharge to meet the resident's goals and needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to develop a personalized discharge plan based on each resident's identified needs, goals and preferences for 4 of 4 sampled residents (Residents 4, 1, 3 & 5) reviewed for discharge planning. This failure placed residents at risk for delayed discharge, and unmet care needs after discharge. Findings included . < Resident 4> Review of the 01/03/2025 admission Minimum Data Set (MDS - an assessment tool), showed the resident's goal was to discharge to the community. According to this MDS, active discharge planning was no occurring for the resident to return to the community. Resident 4's Comprehensive Care Plan (CCC) initiated on 12/27/2024 showed no Discharge Care Plan. Review of the Social Services (SS) Psychosocial Evaluation, dated 01/03/2025, showed Resident 4 declined to respond to the questions related to their prior living arrangements and discharge goals. Review of a Social Services note, dated 12/30/2025, showed the Social Services Assistant (SSA) spoke with resident's stepdaughter in Hawaii about possible discharge to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-11 · tag F0807 — failed to offer suitable drinks — patternEnsure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to ensure each resident received and the facility provided drinks, including water and other liquids consistent with residents needs and preferences and sufficient to maintain resident hydration for 11 of 13 sampled residents (Residents 5, 4, 6, 7, 9, 10, 11, 15, 12, 13, & 14). Failure of the facility to ensure water pitchers at bedside, placed residents at risk of thirst and insufficient fluid intake. Findings included . The following Resident rooms were observed on 03/11/2025 at 12:25 PM without a water pitcher at bedside: 105 A, 105 B, 106 A, 107 A, 107 B, 204 B, 206 A, 206 B, 207 B, 302 B, 304 B, 401 B, 402 B, 403 A, 403 B, 404 B, 405 A, 407 B, 412 B, 413 A, 413 B. Rooms 309 A and 309 B were observed with empty pitchers at the bedsides. <Resident 5> On 03/11/2025 at 12:11 PM, Resident 5 was observed in bed without a water pitcher at bedside. Review of Resident 5's Care Plan showed a 02/24/2025 intervention to offer fluids at bedside and every meal to maintain hydration. <Resident 4> On 03/11/2025 at 12:16 PM,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-11 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to ensure activities of daily living (ADLs) pertaining to bathing/showers were provided for dependent residents for 2 of 4 sample residents (Residents 1 & 5) reviewed for ADL care. This failure placed residents at risk of not receiving the care and services needed for which they were unable to perform themselves and a diminished quality of life. Findings included . On 03/11/2025 at 11:55 AM, Resident 1 and Resident 5 were observed in a room with a posted sign Resident Care Manager. Both the Resident's names were listed by the door. There was not a room number posted, as there was with other resident's rooms. Review of the census showed Resident 1 and Resident 5 resided in room [ROOM NUMBER]. <Resident 1> Review of the 02/26/2025 admission Minimum Data Set (MDS - an assessment tool), Resident 1 admitted to the facility on [DATE], were alert and oriented, felt it was very important to choose between a tub bath, shower, bed bath, or sponge bath, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-10-09 · tag F0804 — failed to serve food at safe, palatable temperature — widespreadEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to provide food at appetizing temperatures when reviewed for kitchen services. This failure placed residents at risk of lowered nutritional intake, potential weight loss, and a diminished quality of life. Findings included . During an interview on 09/30/2024 at 11:49 AM, Resident 44 expressed dissatisfaction with the facility food temperatures stating they had received cold eggs. During an interview on 09/30/2024 at 9:57 AM, Resident 35 stated hot items were not hot enough a couple of times a week and foods that were supposed to be cold came at room temperature. Observation of the lunch tray preparation service on 10/07/2024 between 10:56 AM and 1:04 PM showed Staff U, Cook, taking the temperature of all prepared foods while on the steam table. All foods on the steam table were covered with foil, Staff U poked a hole through the foil of each entrée and side dish and documented the temperatures. Observation on 10/07/2024 at 11:34 AM showed Staff X, Dietary Aide, cutting and scooping watermelon into individual…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-09 · tag F0565 — failed to support the resident council — patternHonor the resident's right to organize and participate in resident/family groups in the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to follow-up on concerns of the resident council related to resident care for 1 of 2 resident council meeting minutes (September 2024) when reviewed for resident council. This failure placed residents at risk for unmet care needs and a diminished quality of life. Findings included . Review of the resident council minutes dated September 18, 2024, showed concerns voiced by members regarding missing items related to laundry, loud talking during sleep hours, long call light wait times and staff entering resident rooms and turning off the call light without assisting the resident. Review of the Grievance Log dated 03/2024 through 09/2024, showed no grievances that corresponded with the concerns verbalized at resident council meetings. During an interview on 03/13/2024 at 1:18 PM, Staff P, Recreation Assistant, stated when residents voiced a concern it was documented on a grievance form and given to the Administrator to follow-up. Staff P stated they did not know what happened after the grievance was given to the Administrator but…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-10-09 · tag F0567 — failed to protect residents' money held by the home — patternHonor the resident's right to manage his or her financial affairs.
What the surveyor found here — the official record, unedited, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview and record review, the facility failed to provide residents with access to their funds on the weekends for 1 of 1 sampled resident (Resident 10) reviewed for personal funds. This failure placed the residents at risk for unmet financial needs and a diminished quality of life. Findings included . Resident 10 was admitted to the facility on [DATE]. Review of the electronic health record showed that the resident was rarely understood. During an interview on 09/30/2024 at 11:51 AM, Collateral Contact 1, stated the facility held Resident 10's money in a trust. During an interview on 10/07/2024 at 10:11 AM, Staff Q, Business Office Manager, confirmed Resident 10 had funds held by the facility and stated residents currently had access to funds between 8:00 AM and 4:30 PM Monday through Friday. Observation of general environment did not show information was posted informing residents that money was available after business hours. Reference WAC 388-97-0340 (1)(2)(3) .
- Potential for harm · E2024-10-09 · tag F0568 — patternProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to ensure quarterly personal fund statements were provided to residents with personal fund accounts for 1 of 1 sampled resident (Residents 10) reviewed for personal funds. This failure placed residents at risk of not having an accurate accounting of their personal funds held in a trust account by the facility. Findings included . Resident 10 was admitted to the facility on [DATE]. Review of the electronic health record showed that the resident was rarely understood. During an interview on 09/30/2024 at 11:51 AM, Collateral Contact 1, stated the facility held Resident 10's money in a trust; however, they did not know how much money they had because they never received statements. During an interview on 10/07/2024 at 10:11 AM, Staff Q, Business Office Manager, stated they were supposed to provide residents with personal fund statements at the beginning of the month. Staff Q stated they could not recall when statements were last provided as they were new…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-09 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview and record review, the facility failed to maintain the plumbing system, provide a clean and sanitary environment and provide adequate housekeeping for 4 of 4 halls (100, 200, 300, and 400-hall) reviewed for physical environment. This failure allowed residents to live in unsanitary conditions and placed residents at risk of infection and an undignified existence. Findings included . <Bathrooms (BR)> Observation on 09/30/2024 at 9:51 AM, showed room [ROOM NUMBER]/409's BR's toilet had a ring of brown matter stained around the toilet bowl and an empty urine collection cup was on the floor. [NAME] matter was observed to be located on the edge of the toilet seat cover. At 12:54 PM, room [ROOM NUMBER]/409's BR was observed to be cleaned; however, there was broken tile to the right of the toilet where the handrail connected to the floor and there continued to be a urine collection cup on the floor. Observation on 09/30/2024 at 11:45 AM, showed room [ROOM NUMBER] had broken and missing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-09 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview, and record review, the facility failed to develop and/or implement a comprehensive and person-centered care plans for 3 of 17 sampled residents (Residents 309, 20 and 39) reviewed for care plans. This failure placed residents at risk for unmet needs, inadequate care and a decreased quality of life. Findings included . Resident 309 Review of the electronic health record (EHR) showed Resident 309 admitted to the facility on [DATE] with diagnoses to include fracture of left femur (thigh bone), diabetes, and muscle weakness. Resident 309 required substantial/maximal assistance with lower body dressing. Review of the care plan, dated 09/12/2024, showed Resident 309 had potential for impairment to skin integrity related to fragile skin, impaired mobility, incontinence, and malnutrition. An intervention showed, Heel Protector Boots, the resident needs assistance to apply protective garments bunny boots. Observations throughout the day on 10/01/2024, 10/02/2024, 10/07/2024 and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-09 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to revise and update the care plan for 2 of 17 sampled residents (Resident 1 and 30) reviewed for care plans and conduct a care conference for 1 of 3 sampled residents (Resident 209) reviewed for care planning. These failures placed the residents at risk for injury, medical complications, unmet care needs and diminished quality of life. Findings included . Resident 1 Review of the electronic health record (EHR) showed Resident 1 admitted to the facility on [DATE] with diagnoses to include vascular dementia (problems with reasoning, judgment, memory and other thought processes caused by brain damage from impaired blood flow to your brain) and absence of larynx (voice box). Resident 1 was able to make needs known. Review of Resident 1's care plan, initiated 07/23/2024, showed a goal The resident will not sustain injury from falls. Interventions included Review and update fall risk assessment quarterly, post any fall and as needed. Review of the September…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-09 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Resident 44 Review of the EHR showed Resident 44 admitted to the facility on [DATE] with diagnoses that included diabetes, depression, cocaine dependency and was able to make needs known. During an interview on 09/30/2024 at 11:32 AM, Resident 44 stated they were taking medications that caused constipation. Review of Resident 44's EHR showed no bowel movements documented for the dates: 09/15/2024, 09/16/2024, 09/17/2024, 09/21/2024, 09/22/2024, 09/23/2024, 09/24/2024, 09/29/2024, 09/30/2024, 10/01/2024, 10/02/2024, and 10/03/2024. Review of the medication administration record (MAR) showed no administration of as needed laxatives for the month of September 2024 until October 04, 2024. During an interview on 10/07/2024 at 9:20 AM, Staff F, Licensed Practical Nurse, stated when a resident did not have a bowel movement for three days, the system would notify the nurses to initiate bowel protocol for constipation. During an interview on 10/08/2024 at 10:30 AM, Staff B, Regional Nurse Consultant, stated the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-09 · tag F0757 — failed to avoid unnecessary drugs — patternEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Resident 24 Review of the EHR showed Resident 24 admitted to the facility on [DATE] with diagnoses that included high blood pressure, intervertebral disc degeneration (a condition that occurs when the discs between the bones in the spine wear down) of the lumbar region (lower back), and was able to make needs known. Review of Resident 24's provider's orders showed an order dated 07/15/2024 for oxycodone (used to treat moderate to severe pain) give 10 milligrams (mg) every eight hours as needed for pain level of 7-10 (0 = no pain and 10 = worst pain felt). It further showed to provide non-pharmacological interventions prior to administration of the medication. Review of September 2024 MAR showed Resident 24 received oxycodone 10 mg for a pain level of 5 (outside of the ordered pain level parameters) on 09/16/2024 and 09/27/2024. It showed Resident 24 received oxycodone 10 mg for pain on 09/26/2024 and 09/27/2024; however, NA (not applicable) was documented for non-pharmacological interventions. Review of October…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-10-09 · tag F0808 — failed to follow doctor-ordered diets — patternEnsure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to prepare/provide the menu items included in regular or therapeutic diets for all facility residents provided meal service to meet the required nutriative value for each meal. This failure placed residents at risk for medical complications or nutritional deficits. Findings included . Review of lunch menu for 10/07/2024 showed the residents on Regular diets were to receive 3 ounces (oz) of glazed baked ham,1/2 cup of maple roasted sweet potatoes, 1/2 cup of spinach, 1 white roll and 1 slice of chocolate chess pie. The alternative lunch menu included a buffalo chicken sandwich, macaroni and cheese, green beans, a white roll and a slice of chocolate chess pie. Review of the lunch extension menu showed Controlled Carbohydrate diets and Soft and Bite Sized and Puree diets were to receive 4 oz of glazed baked ham, 1/2 cup of glazed baby carrots, 1/2 cup of spinach and 1 slice of chocolate chess pie. Observation on 10/07/2024 at 12:00 PM showed no white rolls or glazed baby carrots were prepared for meal service.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-09 · tag F0881 — failed to use antibiotics responsibly — patternImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to implement an effective Antibiotic Stewardship Program to promote appropriate use of antibiotics, reduce the risk of unnecessary antibiotic use and decrease the development of adverse side effects and antibiotic resistance for 1 of 2 residents (Residents 20) and the facility failed to complete tracking and trending and report to the Quality Assurance and Performance Improvement program (QAPI) for 3 of 3 months (June, July, and August 2024) when reviewed for antibiotic stewardship. This failure placed residents at risk for potential adverse outcomes associated with the inappropriate and/or unnecessary use of antibiotics. Findings included . Review of the facility policy titled Infection Prevention and Control, Antibiotic Stewardship revised 03/2019 showed If antibiotic therapy is initiated prior to diagnostic testing, the prescriber will be notified when the result of the diagnostic testing is received. If needed, adjustments to the ordered antibiotic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-09 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to offer, educate, and obtain consent for influenza and/or pneumococcal vaccines for 2 of 5 sampled residents (Residents 18 and 50) reviewed for influenza and pneumococcal immunizations. These failures denied residents the opportunity to make an informed decision regarding receiving immunizations and/or placed the residents at risk for communicable diseases, complications of other medical conditions, and a decreased quality of life. Findings included . Resident 18 Review of the electronic health record showed Resident 18 admitted to the facility on [DATE] with diagnoses of heart failure, kidney disease and diabetes. The resident was able to make needs known. Review of the immunization record showed the resident refused the influenza and pneumococcal vaccinations. Further review showed no documentation that the resident was educated on the risks and benefits of the vaccines prior to offering them. Resident 50 Review of the EHR showed Resident 50 admitted…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-10-09 · tag F0887 — patternEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to offer, educate, and obtain consent for Covid-19 vaccines for 2 of 5 sampled residents (Residents 18 and 50) reviewed for immunizations. This failure denied the residents the opportunity to make an informed decision regarding receiving immunizations and/or placed the residents at risk for communicable diseases, complications and a decreased quality of life. Findings included . Resident 18 Review of the electronic health record (EHR) showed Resident 18 admitted to the facility on [DATE] with diagnosis of heart failure, kidney disease and diabetes. The resident was able to make needs known. Review of the immunization record showed the resident refused the COVID vaccination. Further review showed no documentation that the resident was provided education on the risks and benefits of the vaccine prior to offering them. Resident 50 Review of the EHR showed Resident 50 admitted to the facility on [DATE] with diagnoses of acute kidney failure and morbid…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-09 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure residents had a dignified dining experience by failing to provide non-disposable cups with meals for 4 or 4 sampled halls (100, 200, 300, and 400-halls) when reviewed for dining. This failure placed residents at risk for feelings of a worthlessness and a diminished quality of life. Findings included . Observation on 09/30/2024 at 12:35 PM showed staff on the 100-hall pouring juice and milk into plastic cups for all residents on the hall who received beverages. Observation on 10/08/2024 at 8:06 AM showed staff on the 400-hall pouring juice and milk into plastic cups for all residents on the hall who received beverages. Observation on 10/08/2024 8:08 AM showed staff on the 300-hall pouring juice and milk into plastic cups for all residents on the hall who received beverages. Observation on 10/08/2024 at 8:16 AM showed staff on the 200-hall pouring juice and milk into plastic cups for all residents on the hall who received beverages. During an interview on 10/08/2024 at 8:09 AM, Staff O, Certified Nursing Assistant…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-09 · tag F0561 — failed to honor residents' choices — isolatedHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to honor a resident's right to choose the level of life saving interventions for 1 of 3 sampled residents (Resident 39) when reviewed for choices. This failure placed residents at risk for not being able to choose lifesaving treatment options, decreased autonomy, and death. Findings included . Review of the electronic health record (EHR) showed Resident 39 admitted to the facility on [DATE] with diagnoses of pulmonary emboli (blood clots in the lung), schizophrenia (a chronic mental illness that affects a person's thoughts, feelings, and behaviors) and anxiety. Review of a provider note, dated [DATE], showed Due to the fact that [the resident] is unable to make complex decisions for [themself] a discussion was had with a antiques community and given the lack of ability to make a decision about their care with regards to CPR and intubation and refusing treatment and recommendation was made to transition [them] to a DNR/DNI [do not resuscitate/do not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-09 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to initiate and resolve a grievance for 1 of 4 sampled residents (Resident 46) reviewed for personal property. This failure placed the resident at risk for feelings of frustration and a diminished quality of life. Findings included . Review of the electronic health record showed Resident 46 admitted to the facility on [DATE] with a diagnosis of osteomyelitis (a bone infection) and diabetes. Resident 46 was able to make needs known. During an interview on 10/01/2024 at 9:23 AM, Resident 46 stated their black pajama bottoms had been missing for approximately three weeks. Resident 46 stated they had informed Staff R, Housekeeping Manager, but had never received any follow-up. Review of the document titled Grievance Log dated 03/2024 through 09/2024 showed no grievance related to Resident 46's missing property. During an interview on 10/02/2024 at 11:11 AM, Staff R, Housekeeping Manager, stated they informed Resident 46 that the pajama bottoms may have been…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-09 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to provide written notification of the reason for transfer to the hospital to a resident or responsible party for 1 of 4 sampled residents (Resident 17) reviewed for hospitalization. This failure placed the resident at risk for not knowing rights regarding transfer and discharge from the facility and diminished protection from been inappropriately discharged . Findings included . Review of the electronic health record (EHR) showed Resident 17 admitted to the facility on [DATE] with diagnoses that included hypertension (high blood pressure) and chronic embolism (a condition in which a blood clot is over one to two months old and has scarred the vein effecting blood flow). Resident 17 was able to make needs known. Review of Resident 17's EHR showed a discharge with anticipated return on 08/16/2024, and readmission to the facility on [DATE]. There was no documentation showing the resident was provided a written notice for reason of transfer. During an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-09 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to provide a bed hold notice at the time of transfer to the hospital for 2 of 4 sampled residents (Residents 17 and 109) reviewed for hospitalization. This failure placed the residents at risk for lacking knowledge regarding their right to hold their bed while in the hospital and diminished quality of life. Findings included . Resident 17 Review of the electronic health record (EHR) showed Resident 17 admitted to the facility on [DATE] with diagnoses that included hypertension (high blood pressure) and chronic embolism (condition in which a blood clot is over one to two months old and has scarred the vein effecting blood flow. Resident 17 was able to make needs known. Review of Resident 17's EHR showed a hospitalization on 08/16/2024, and readmission to the facility on [DATE]. There was no documentation related to the resident being offered a bed hold. During an interview on 10/07/2024 at 10:29 AM, Staff C, Social Services Director, stated when a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-09 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview, and record review, the facility failed to accurately assess 1 of 3 sampled residents (Residents 55) when reviewed for accidents. Failure to ensure an assessment accurately reflected Resident 55's smoking status placed the resident at risk for having inaccurate data in their medical records, unmet needs, and a diminished quality of life. Findings included . Review of the electronic health record (EHR) showed Resident 55 admitted to the facility on [DATE] with diagnoses that included stroke, heart failure, respiratory failure, and was able to make needs known. The admission minimum data set assessment (MDS), dated [DATE], showed that Resident 55 received oxygen therapy and had no current tobacco use. During an interview on 09/30/2024 at 10:45 AM, Resident 55 stated they smoked outside in the smoking area at designated times while staff supervised. Observation on 10/02/2024 at 9:02 AM showed Resident 55 sat outside in the courtyard smoking while being supervised by a staff member.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-09 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to obtain an updated preadmission screening and resident review (PASRR, a mental health screening tool) when a new diagnosis of significant mental illness was identified for 1 of 2 residents (Resident 16) reviewed for PASRR. This failure placed the resident at risk for unmet care needs and a decreased quality of life. Findings included . Review of the electronic health record (EHR) showed Resident 16 admitted to the facility on [DATE] with a diagnosis of chronic obstructive pulmonary disease (a disease of the lungs that makes it difficult to breath). Review of the admission level one PASRR, dated 10/20/2022, showed no significant mental illness (SMI) and the resident did not require further assessment. Review of Resident 16's most recent PASRR, dated 10/18/2023, showed no SMI and the resident did not require further assessment. No other PASRR forms were in the medical record. Review of the EHR showed Resident 16 received a new diagnosis of major…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-09 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Resident 39 Review of the EHR showed Resident 39 admitted to the facility on [DATE] with diagnoses of schizophrenia (a chronic mental illness that affects a person's thoughts, feelings, and behaviors) and anxiety. Review of Resident 39's most recent PASRR showed it was not signed or dated. During an interview on 10/02/2024 at 9:20 AM, Staff C, SSD, stated Resident 39's PASRR should have been reviewed, signed and dated. Reference WAC 388-97-1915 (1)(2)(a-c) Based on interview and record review, the facility failed to ensure Pre-admission Screening and Resident Review (PASRR, a mental health support screening tool) assessments were accurately completed for 2 of 5 sampled residents (Residents 46 and 39) reviewed for PASRRs. This failure placed the residents at risk for unidentified mental health care needs and diminished quality of life. Findings included . Resident 46 Review of the electronic health record (EHR) showed Resident 46 admitted to the facility on [DATE] with diagnoses of osteomyelitis (a bone…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-09 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview, and record review, the facility failed to provide the necessary assistance for activities of daily living (ADL) for dependent residents related to dressing and nail care for 2 of 4 sampled residents (Residents 309 and 39) reviews for ADLs. This failure placed the residents at risk for poor hygiene, decreased self-esteem, and a diminished quality of life. Findings included . Review of the facility policy titled Activities of Daily Living (ADLs)/Maintain Abilities, dated 11/2017, showed A resident is given appropriate treatment and services to maintain or improve his/her ability to carry out the activities of daily living, including- Hygiene - bathing, grooming, dressing and oral care. It further showed The decision to refuse care and treatment is documented in the medical record. Documentation includes interventions identified on the care plan and in place to minimize or decrease functional loss that were refused by the resident or resident representative. Documentation includes…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-09 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview and record review, the facility failed to implement individualized activities for 1 of 1 sampled resident (Residents 309) reviewed for activities. The failure to implement an activity plan of care that incorporated resident's stated interests, hobbies and preferences, placed the residents at risk for boredom, isolation, and a diminished quality of life. Findings included . Review of the electronic health record showed Resident 309 admitted to the facility on [DATE] with diagnoses to include fracture of left femur (thigh bone), diabetes and muscle weakness. Resident 309 was able to make needs known. During an interview on 09/30/2024 at 10:03 AM, Resident 309 stated, I want to get up and get dressed, but no one gets me out of bed, and I can't do it by myself and My TV doesn't work so I can't watch TV. Observations throughout the day on 10/01/2024, 10/02/2024, 10/07/2024 and 10/08/2024 showed Resident 309 laid in bed wearing a facility issued night gown. Resident 309 was looking up…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-09 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to thoroughly assess, document, care plan necessary interventions, and monitor pressure ulcers for 1 of 1 sampled resident (Resident 209) reviewed for pressure ulcers. These failures placed the resident at risk for unmet needed treatment and services. Findings included . Review of the admission evaluation dated 09/24/2024 showed that Resident 209 admitted to the facility on [DATE] with diagnoses that included diabetes (a condition resulting in high blood sugar levels), peripheral vascular disease (a circulatory condition in which narrowed blood vessels reduce blood flow to the limbs), pressure ulcer (PU, skin injury resulting from prolonged pressure on the skin) of the sacral region (portion of the spine between the lower back and tailbone), and pressure ulcer of the right and left buttock, and was able to make needs known. It showed skin observations included a deep tissue injury (DTI), dark blue-purple non-blanching, to the sacrum (lower back/tailbone…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-09 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview and record review, the facility failed to ensure care and services were provided for 2 of 3 sampled residents (Resident 27 and 30) when reviewed for range of motion (ROM)/mobility. This failure placed the residents at risk for worsening mobility, developing of contractures (permanent tightening of muscle, tendons and skin, leading to deformity), and diminished quality of life. Findings included . Resident 27 Review of Resident 27's quarterly minimum data set assessment (MDS) dated [DATE], showed the resident admitted to the facility on [DATE] with diagnoses to include anxiety, depression, spinal cord injury with paralysis (the loss of the ability to move some or all the body) to all four extremities (legs/feet and arms/hands). Resident 27 was able to make needs known and was dependent on staff for mobility and care needs. During an interview on 10/09/2024 at 10:45 AM, Resident 27 stated they used to get some restorative passive range of motion (PROM, external force/moving a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview and record review, the facility failed to implement an identified intervention related to falls for 1 of 3 sampled residents (Resident 1) reviewed for accidents. This failure placed the resident at risk for major injury and a diminished quality of life. Findings included . Review of the electronic health record (EHR) showed Resident 1 admitted to the facility on [DATE] with diagnoses to include vascular dementia (problems with reasoning, judgment, memory and other thought processes caused by brain damage from impaired blood flow to your brain) and absence of larynx (voice box). Resident 1 was able to make needs known. Review of the care plan initiated 07/23/2024 showed a goal The resident will not sustain injury from falls with an intervention Review and update fall risk assessment quarterly, post any fall and as needed. Review of the September 2024 document titled Incident Log showed Resident 1 had a fall on 09/06/2024. Review of the incident report dated 09/03/2024 identified…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-09 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview, and record review, the facility failed to implement fluid restrictions (limits the amount of fluids a person can consume through food and drink), accurately monitor and document weights, and obtain ordered labs for 1 of 3 sampled residents (Resident 209) reviewed for nutrition. These failures placed the resident at risk for medical complications, unmet needs, and a diminished quality of life. Findings included . Review of the Electronic Heath Record (EHR) showed Resident 209 admitted to the facility on [DATE] with diagnoses to include diabetes (a condition resulting in high blood sugar levels), dysphagia (difficulty swallowing), hyperkalemia (a condition where there is too much potassium, a mineral/electrolyte that helps muscles and nerves function, in the blood), and chronic (persistent/long lasting) kidney disease. Resident 209 was able to make needs known. During an interview and observation on 09/30/2024 at 2:57 PM, Resident 209 stated they thought they were on a diabetic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-09 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview and record review, the facility failed to provide respiratory care consistent with professional standards of practice for 2 of 4 sampled residents (Residents 209 and 55) reviewed for respiratory care. Failure to obtain and/or follow provider's orders, accurately document oxygen (O2) therapy, and care plan for O2 therapy placed residents at risk for unmet needs and potential negative outcomes. Findings included . Review of the electronic health record (EHR) showed Resident 209 admitted to the facility on [DATE] with diagnoses to include acute (severe and sudden onset) respiratory failure with hypoxia (an absence of enough oxygen), chronic (persistent/long lasting) kidney disease, diabetes (a condition resulting in high blood sugar levels), and was able to make needs known. Observation on 09/30/2024 at 9:41 AM, showed Resident 209 was receiving O2 set to two liters (L) per minute via a nasal canula (devise to deliver O2 through a tube into the nose) that was connected to an O2…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-09 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to act on the consultant pharmacist's medication regimen review (MRR) recommendations in a timely manner for 1 of 5 sampled residents (Resident 24) reviewed for unnecessary medication use. Failure to act timely on the pharmacist's recommendations placed the resident at risk for experiencing adverse side effects, medical complications, and a decreased quality of life. Findings included . Review of Resident 24's electronic health record (EHR) showed the resident admitted to the facility on [DATE] with diagnoses that included chronic obstructive pulmonary disease (blocks airflow making it difficult to breathe), high blood pressure, intervertebral disc degeneration (a condition that occurs when the discs between the bones in the spine wear down) of the lumbar region (lower back), and was able to make needs known. Review of Resident 24's MRR dated 09/18/2024 showed that the following irregularity was noted on Resident 24's electronic medication…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-09 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to conduct abnormal involuntary movement scale (AIMS, an assessment with a rating scale to measure involuntary movements) related to antipsychotic medication for 1 of 5 sampled residents (Resident 17) reviewed for unnecessary medication. This failure placed the resident at risk for adverse side effects, medical complications, and a diminished quality of life. Findings included . Review of the electronic health record (EHR) showed Resident 17 admitted to the facility on [DATE] with diagnoses that included hypertension (high blood pressure) and chronic embolism (condition in which a blood clot is over one to two months old and has scarred the vein effecting blood flow). Resident 17 was able to make needs known. Review of the EHR showed an order for Seroquel (an antipsychotic) to be given 25 milligrams by mouth one time a day at bedtime. Review of the August 2024 and September 2024 medication administration record (MAR) showed Resident 17 received the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-09 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, interview, and record review, the facility failed to ensure proper storage and labeling of medications in 1 of 2 medication carts (100 hall) when reviewed for medication storage. This failure placed residents at risk for receiving expired medications, ineffective treatment, and diminished quality of life. Findings included . Observation of 100-hall medication cart on 10/08/2024 at 9:56 AM with Staff K, Licensed Practical Nurse (LPN), showed artificial tears eye drops without expiration date, Vitamin D3 125 mcg expired on 9/2024, glargine insulin with open date of 08/29/2024 (expired), Lispro insulin without open date, and aspirin 81mg expired on 8/2024. During an interview on 10/08/2024 at 10:00 AM, Staff K, LPN, stated the medications should be dated when opened and should be monitored for expiration dates and discarded. During an interview on 10/08/2024 at 10:32 AM, Staff B, Regional Nurse Consultant, stated the medication storage in the 100-hall medication cart did not meet expectations. Reference WAC 388-97-1300(2) .
- Potential for harm · Dcited before2024-10-09 · tag F0791 — failed to provide routine dental services — isolatedProvide or obtain dental services for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to assist with scheduling a dental appointment and address dental needs for 1 of 3 sampled residents (Resident 30) reviewed for dental services. This failure placed the resident at risk for continued dental problems, unmet needs, and diminished quality of life. Findings Included . Review of Resident 30's annual minimum data set assessment (MDS) dated [DATE] showed the resident readmitted to the facility on [DATE] with diagnoses to include anxiety, depression, and incomplete paraplegia (partial loss of function in lower body). Resident 30 was able to make needs known. During an interview on 09/30/2024 at 12:23 PM, Resident 30 stated they had requested to see a dentist because the filling fell out of their bottom right tooth, and they had to chew food on the left side of their mouth. Resident 30 stated that a nurse told them that they had put in for a doctor's referral to see a dentist. Review of Resident 30's electronic health record (EHR) showed no care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-26 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review the facility failed to provide necessary care and services to maintain the highest practicable mental and psychosocial well-being for one of three residents (Resident 1) reviewed for quality of care. This failure placed residents at risk of unmet needs and decreased quality of life. Findings included . Resident 1 was admitted to the facility on [DATE] with multiple diagnoses, including quadriplegia (paralysis that affects all limbs and body from the neck down) and depression. The Minimum Data Set assessment, dated 12/31/2023, documented Resident 1 was alert and oriented, directed their own care, and was dependent upon staff for bed mobility, transfers and activities of daily living. A 12/05/2023 2:01 PM nursing note by Staff B, a Registered Nurse and the previous Director of Nursing Services, documented a resident-to-resident incident where Resident 1 drove their power wheelchair toward another resident and hit their chair. The note documented Resident 1 was put on alert to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-11-09 · tag F0565 — failed to support the resident council — patternHonor the resident's right to organize and participate in resident/family groups in the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to resolve grievances originating in the resident council for 3 of 3 months (July, August, and October 2023) when reviewed for Resident Council. This failure placed residents at risk of lacking the ability to have general facility grievances resolved, lack of input into facility operation, and a diminished quality of life. Findings included . During an interview on 11/08/2023 at 11:20 AM, the resident council stated that the facility did not resolve grievances aired in the resident council and nothing gets done month to month. The resident council further stated that the current unresolved grievances were shortened smoking times, lack of access to a vending machine, and the facility's front door automatic opener being broken. Review of the resident council's minutes from July 2023 showed no resolution of the previous resident council meeting's grievances. Further review showed grievances related to dietary services, social services, and activities. Review of the facility's grievance log for July 2023 showed no grievances for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-11-09 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to maintain resident doors and bathrooms in a homelike manner for 3 of 4 halls (Halls 100, 200, and 300) when reviewed for Homelike Environment. This failure placed residents at risk of depressed mood, feelings of worthlessness, and a diminished quality of life. Findings included . During an interview on 11/06/2023 at 9:23 AM, Resident 16 stated that their bathroom had missing linoleum at the base of the toilet and the toilet was loose. Observation on 11/08/2023 showed the shared bathroom in room [ROOM NUMBER] with cracked linoleum at the base of the toilet revealing the bare floor beneath. Further observation showed that the toilet chamber lid was not the same size as the toilet chamber and rattled when the toilet was touched. Observation on 11/08/2023 showed the shared bathroom in room [ROOM NUMBER] with a single bolt attaching it to the floor and was able to be pushed over from one side. Further observation showed that the linoleum at the base of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-11-09 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Resident 50 Review of Resident 50's Electronic Health Record (EHR) showed they admitted to the facility on [DATE] with diagnoses including congestive heart failure, acute and chronic respiratory failure with hypoxia (low oxygen levels), and edema (buildup of fluid under skin), Review of Resident 50's admission MDS assessment dated [DATE] showed the facility identified the diagnosis of heart failure, respiratory failure, supplemental oxygen use, and localized edema. Review on 11/06/2023 at 3:55 PM of Resident 50's active care plan showed no plan of care for heart failure, respiratory failure, oxygen, or edema. During an interview on 11/07/2023 at 11:19 AM, Staff G, RCM, stated that Resident 50 did not have a plan of care for heart failure, respiratory failure, oxygen, or edema but should have. During an interview on 11/07/2023 at 1:26 PM, Staff B, DNS, stated that the comprehensive care plan should include the resident's diagnoses that were identified during the comprehensive assessment and this did not happen…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-11-09 · tag F0756 — failed to review each resident's drug regimen — patternEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to timely act on the consultant pharmacist's Medication Regimen Review (MRR) recommendations for 2 of 5 residents (Residents 2 and 10) reviewed for unnecessary medication use. Failure to act on the pharmacist's recommendations timely placed the residents at risk for experiencing adverse side effects, medical complications, and a decreased quality of life. Findings included . Review of a policy titled, Psychoactive Medication Management Guideline, dated 08/25/2020, showed that resident would have reviews as indicated by the interdisciplinary team (IDT) and pharmacist. Review of a document titled, Antipsychotic Medication Use, dated July 2022, showed that the physician would respond appropriately by changing or stopping problematic doses or medications or clearly documenting (based on assessing the situation) why the benefits of the medication outweigh the risks or suspected or confirmed adverse consequences. Resident 2 Review of Resident 2's MRR documentation showed that the consulting pharmacist had documented a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-11-09 · tag F0757 — failed to avoid unnecessary drugs — patternEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Resident 10 Review of Resident 10's EHR showed the resident admitted on [DATE] with orders for oxycodone to be given PRN every six hours. Further review showed the resident received a dose 15 times in the month of October 2023 and there was no documentation found in the resident's medical record that non-pharmacological interventions for pain were attempted prior to administering the pain medication. During an interview on 11/09/2023 at 8:50 AM, Staff B, DNS, stated that non-pharmacological interventions should have been attempted prior to administering pain medications for Resident 10 but were not. Reference WAC 388-97-1060 (3)(k)(i) Based on interview and record review, the facility failed to provide non-pharmacological (non-medication) interventions prior to the use of as needed pain medications for 2 of 6 residents (Residents 44 and 10) reviewed for unnecessary medications. This failure placed residents at risk of taking unnecessary medications, avoidable medication side effects, and a diminished quality of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-11-09 · tag F0758 — failed to limit and justify psychotropic drugs — patternImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Resident 46 Observation on 11/06/2023, 11/07/2023, and 11/08/2023 showed Resident 46 laid in bed with the light off and bed covers over their head. Review of Resident 46's medication list on 11/08/2023 showed that they received antidepressants for major depressive disorder (MDD). Review of Resident 46's 07/25/2023 initiated care plan showed a focus area related to MDD to include behavior monitoring and non-pharmacological interventions. Review of Resident 46's EHR on 11/07/2023 showed that they did not have a behavior monitor or non-pharmacological interventions. During an interview on 11/08/2023 at 12:29 PM, Staff G, RCM, stated that the facility would track resident behaviors and provide non-pharmacological interventions through the EHR. Staff G further stated that Resident 46 did not have a BMR, they did not receive non-pharmacological interventions, and that this did not meet expectation. During an interview on 11/08/2023 at 12:47 PM, Staff B, DNS, stated that the facility tracked behaviors and provided…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-11-09 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to consistently maintain the medication refrigerator temperature log in 1 of 1 medication room reviewed for medication storage. This failure placed the residents at risk for receiving compromised or ineffective medications. Findings included . Review of the facility's policy titled Storage of Medication, revision dated 2007, showed that medications requiring refrigeration were kept in a refrigerator with a thermometer to allow temperature monitoring. It further showed that a temperature log or tracking mechanism was to be maintained to verify that temperatures remained within accepted limits and the temperature of any refrigerator that stores vaccines should be monitored and recorded twice daily. Observation on 11/07/2023 at 4:34 PM with Staff B, Director of Nursing Services (DNS), of the medication room refrigerator containing various vaccines showed the November 2023 refrigerator temperature log with temperatures being logged once a day from 11/01/2023 through 11/07/2023. Review of the August, September, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-09 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
Resident 10 Review of Resident 10's EHR on 11/06/2023 at 8:51 PM showed an order with a start date of 03/09/2023 for trazadone (an antidepressant medication) at bedtime for a diagnosis of major depressive disorder. There was no documentation found of risks and benefits being reviewed or consent being obtained. During an interview on 11/09/2023 at 8:50 AM, Staff B, DNS, stated that the risks and benefits should have been reviewed, and consents obtained prior to administering trazadone to Resident 10. Reference WAC 388-97-0300(3)(a), -0260, -1020(4)(a-b) Based on interview and record review, the facility failed to have psychotropic (medications that affect a person's mental state) medication consents signed and in place prior to residents receiving medications for 2 of 6 residents (Residents 2 and 10) reviewed for psychotropic medications. This failure placed the residents at risk for adverse side effects and diminished quality of life. Findings included . Review of a document titled, Antipsychotic Medication Use dated July 2022 showed that residents (and/or resident representatives)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-09 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to develop a baseline care plan with goals and interventions for care within 48 hours of admission for 2 of 22 residents (Residents 1 and 50) reviewed for baseline care plans. Failure to address Resident 1's level of assistance needed for activities of daily living (ADL) and tracheostomy (a surgically created hole in the front of the neck that provides an air passage to help breath) status/care needs and Resident 50's respiratory failure, oxygen therapy and edema (swelling) placed residents at risk for unmet needs, not receiving necessary care or services, and a diminished quality of life. Findings included . Review of the facility's policy titled, Care Plans - Baseline, revision dated December 2016 showed, A baseline plan of care to meet the resident's immediate needs shall be developed for each resident within forty-eight (48) hours of admission. It further showed that the Interdisciplinary Team would review the healthcare practitioner's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-09 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Resident 50 Observation on 11/06/2023 at 1:00 PM showed Resident 50 sat in a wheelchair at the bedside with dressings to both lower legs secured with an elastic wrap. Both feet were visible and there was a dark brown scab to the top of the left foot and both legs were swollen. Review of Resident 50's EHR showed the resident admitted on [DATE] with a diagnosis of cellulitis with edema (swelling due to infection) with a physician's order to apply an absorbent pad, cover with kerlix (gauze wrap) and secure with an ace wrap (elastic wrap) daily to the left leg and foot. Further review showed a care plan entry for cellulitis of the left lower leg with edema. The right leg edema, wound and dressing were not included in the orders or the care plan. During an interview on 11/07/2023 at 10:52 AM, Resident 50 stated they had wounds on both legs that were draining since admission and the staff had been applying bandages to both. Observation and interview on 11/08/2023 at 12:29 PM showed Resident 50 sitting at their bedside…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-09 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure wound care was consistently conducted for 1 of 2 residents (Residents 36) reviewed for pressure related wounds. This prevented the facility from developing and implementing a plan of care that included all interventions to promote wound healing and prevent decline. Findings included . Review of the Resident 36's quarterly Minimum Data Set (MDS, a required assessment tool) dated 09/30/2023 showed that they admitted on [DATE] with a diagnosis of a pressure ulcer to the sacrum (tailbone). Review of Resident 36's physician's order dated 10/29/2023 showed that licensed nurses (LNs) were to provide wound care to Resident 36's sacrum daily and when necessary. Review of the care plan dated 01/19/2023 showed that Resident 36 had a focus area for a wound to the sacrum with interventions included to follow facility protocols for treatment of wounds and to administer treatment per provider's order. Observation and interview on 11/09/2023 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-09 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure respiratory care and services were followed according to professional standards of practice for 2 of 3 residents (Residents 257 and 50) reviewed for respiratory care. The failure to follow physician's orders for respiratory care, routinely change oxygen tubing, and initiate/implement respiratory care plans placed the residents at risk of unmet care needs, respiratory infections, and related complications. Findings included . Resident 257 Observation and interview on 11/06/2023 at 11:52 AM showed Resident 257 sat on the side of their bed with a nasal canula (tubing inserted into nose) for oxygen. The resident stated that they had trouble swallowing and often inhaled food and fluid. Also, the resident stated that they had recently been having trouble breathing. They started receiving an antibiotic, but after five days felt worse and was sent to the emergency room. They returned from the hospital and were diagnosed with sepsis (blood…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-09 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to consistently conduct and document pre and post dialysis (the process of removing waste, salt, and extra water from the blood) assessments and ensure consistent ongoing communication and collaboration with the dialysis facility regarding dialysis care and services for 1 of 1 resident (Resident 21) reviewed for dialysis. This failure placed the resident at risk for unmet care needs and medical complications. Findings included . Review of a document titled, Dialysis Communication Report, undated, showed that the facility would utilize the report as a means for communicating for continuity of care between the facility and dialysis unit. Additionally, the form showed that the top portion was to be completed by the dialysis center staff and returned to the facility with the residents and any labs from the previous visit. The staff at the hemodialysis (HD) center was to document the time of the resident's arrival and departure, the residents' vital signs, and the residents' weight before and after dialysis. The document further…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-09 · tag F0732 — isolatedPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to post the actual nursing staffing hours daily. This failure prevented the residents, family members, and visitors from exercising their rights to know the actual numbers of available nursing staff in the facility. Findings included . Review of the nurse staff posting on 11/08/2023 at 9:31 AM showed that the posting for 11/07/2023 and 11/08/2023 did not include actual hours worked by nursing staff. Review of the nursing staff postings dated 10/07/2023 through 11/08/2023 showed that changes had not been made to the actual hours of nursing staff and resident census due to admissions. During an interview on 11/08/2023 at 9:36 AM, Staff C, Staffing Coordinator, stated that the expectation was that the actual hours nursing staff worked was posted. In addition, Staff C stated that they had not been posting actual hours because the facility did not have anybody to do this. During an interview on 11/08/2023 at 11:52 AM, Staff A, Administrator, stated that it was the expectation that the postings included not only the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-03 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure all residents' beds had clean linens and mattresses were cleaned regularly for one of three residents (Resident 1) reviewed for clean, comfortable and homelike environment. This failure placed residents at risk for lack of dignity and decreased quality of life. Findings included Resident 1 Resident 1 was admitted to the facility on [DATE] with multiple diagnoses. Resident 1 was awake and alert and able to make needs known. On 11/03/2023 at 2:12 PM, when asked, Staff C, a nursing assistant, said resident's bed linens were changed and the mattresses wiped down on shower days and as needed. On 11/03/2023 at 2:24 PM, Resident 1 said sheets are not changed weekly. Resident 1 pulled back the bottom sheet on the mattress to display visible gray dusty material on the mattress surface. Resident 1 ran their hand over dusty area and dust came off onto the resident's hand. Resident 1 indicated it had been at least two weeks since the sheets had been changed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-09-01 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to impliment outbreak protocols to prevent the transmission of a communicable disease by ensuring accurate tracking of Covid-19 infections for 1 of 1 Covid-19 outbreaks, the proper application of transmission-based precautions for 4 of 7 residents (Residents 1, 3, 4, and 5 ) and to ensure the proper use and fit of personal protective equipment (PPE) by staff when reviewed for infection control. The facility also failed to notify the state licensor of a communicable disease outbreak when reviewed for infection control. These failures placed residents, visitors, and staff at risk for continued transmission/infections, related complications, and a decreased quality of life. Findings included . Review of the facility policy titled COVID-19 infection Control Manual, outbreak management checklist for Covid-19, Dated 06/01/2023, showed the facility would implement special Droplet/Contact precautions for all Covid-19 suspected/positive residents,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Ccited before2023-11-09 · tag F0625 — widespreadNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide a bed hold notice in writing at the time of transfer to the hospital or within 24 hours of transfer to the hospital for 3 of 3 residents (Residents 16, 22 and 257) reviewed for hospitalization. This failed practice placed the residents at risk for lack of knowledge regarding the right to hold their bed while they were at the hospital. Findings included . Resident 16 Resident 16 admitted to the facility on [DATE] for multiple care needs. Review of the resident's electronic health record (EHR) showed the resident discharged from the facility to the emergency room on [DATE], 08/19/2023 and 09/11/2023 with return anticipated. Review of Resident 16's EHR on 11/07/2023 at 10:27 AM showed no documentation that the resident or the resident's representative was offered a bed hold. Resident 22 Resident 22 admitted to the facility on [DATE] for multiple care needs. Review of the resident's EHR showed multiple discharges from the facility to the emergency…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2023-11-09 · tag F0847 — widespreadInform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to explain the arbitration agreement in a form and manner that residents understood for 3 of 3 residents (Residents 16, 48, and 207) reviewed for arbitration agreement. This failure placed residents at risk of lacking understanding of the legal document signed, forfeiture of the right to trial, and a diminished quality of life. Findings included . Resident 16 Review of Resident 16's arbitration agreement showed that the document was signed on the Representative Signature line on 07/04/2023. Review of Resident 16's electronic health record (EHR) showed that the resident was their own representative. During an interview on 11/08/2023 at 1:53 PM, Resident 16 stated that they did not remember signing an arbitration agreement, did not know what an arbitration agreement was, and did not want to have an arbitration agreement. Resident 16 further stated that they were so sedated on the day of admission that they could not have signed anything. Resident 48 Review of Resident 48's arbitration agreement showed that the document was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2023-11-09 · tag F0848 — widespreadProvide a neutral and fair arbitration process and agree to arbitrator and venue.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and record review, the facility's arbitration agreement failed to include a provision for the selection of a venue that was convenient to both parties. This failure placed residents at risk of not being able to conduct an arbitration, lack of legal rights, and a diminished quality of life. Findings included . Review of the facility's arbitration agreement on 11/08/2023 showed that it did not include a provision for the selection of a venue that was convenient to both parties. During an interview on 11/09/2023 at 8:59 AM, Staff K, admission Coordinator, stated that the arbitration agreement did not contain a provision on the selection of a convenient venue for both parties. During an interview on 11/09/2023 at 9:09 AM, Staff A, Administrator, stated that the facility's arbitration agreement did not contain a provision to specify a venue, and this did not meet expectation. No Associated WAC
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$24,814 in federal fines across 1 penalty.
- $24,814 — penalty dated 2025-07-30
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to AVALON HEALTH CARE — 16 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 3.4 | -1.4 vs chain |
| Health inspection | 2 of 5 | 2.8 | -0.8 vs chain |
| Staffing | 4 of 5 | 3.9 | +0.1 vs chain |
| Quality measures | 2 of 5 | 4.2 | -2.2 vs chain |
The other 15 homes this chain runs (chain average 3.4★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| AVALON CARE CENTER - TACOMA, L.L.C. | Organization | DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 08/01/2024 |
| MULTICARE HEALTH SYSTEM | Organization | DIRECT OWNERSHIP INTEREST; ADP OF THE SNF | since 08/01/2024 |
| AVALON HOLDCO EQUITIES, L.L.C. | Organization | INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | since 04/14/2026 |
| HYRUM A KIRTON INDIVIDUAL TR | Organization | INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | since 10/01/2025 |
| K-TEAM LLC | Organization | INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | since 10/01/2024 |
| SPENCER K KIRTON INDIVIDUAL TR | Organization | INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | since 10/01/2025 |
| THE BYRON A KIRTON INDIVIDUAL TR | Organization | INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | since 10/01/2025 |
| KIRTON, BYRON | Individual | INDIRECT OWNERSHIP INTEREST; MANAGING CONTROL - GOVERNING BODY; ADP OF THE SNF | since 03/12/2025 |
| KIRTON, HYRUM | Individual | INDIRECT OWNERSHIP INTEREST; MANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 08/01/2024 |
| KIRTON, SPENCER | Individual | INDIRECT OWNERSHIP INTEREST; MANAGING CONTROL - GOVERNING BODY; ADP OF THE SNF | since 03/12/2025 |
| DANGERFIELD, DAVID | Individual | MANAGING CONTROL - GOVERNING BODY | since 03/12/2012 |
| IRWIN, MARTINA | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL | since 03/12/2025 |
| NELSON, RYAN | Individual | MANAGING CONTROL - GOVERNING BODY; CORPORATE OFFICER | since 03/12/2025 |
| WOLTIL, ROBERT | Individual | MANAGING CONTROL - GOVERNING BODY | since 03/12/2025 |
| AVALON HEALTH CARE MANAGEMENT INC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 04/14/2026 |
| HASH, ALAN | Individual | OPERATIONAL/MANAGERIAL CONTROL | since 03/12/2025 |
| KUBU, CHERYL | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 12/19/2025 |
| SEKERAMAYI, FLOYD | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 03/12/2025 |
| SIEDENSTRANG, LYNN | Individual | OPERATIONAL/MANAGERIAL CONTROL | since 03/12/2025 |
| STENGEL, LAURA | Individual | OPERATIONAL/MANAGERIAL CONTROL | since 03/12/2025 |
| AVALON HEALTH CARE INC | Organization | ADP OF THE SNF | since 08/01/2026 |
| AVALON HOLDING INC | Organization | ADP OF THE SNF | since 03/12/2025 |
CMS files one row per role, so the 44 rows in the source record cover these 22 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
10 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 79% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.5M paid to related parties — landlords or management companies under common ownership — equal to about 16% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in WA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Washington Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 505183. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-07-30, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
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