No sales calls · nothing personal collected unless you ask us to · no facility pays to be here
Text size
Contrast

Avalon Care Center At Northpointe

9827 North Nevada, Spokane, WA 99218 · For profit - Corporation · 119 certified beds · (509) 468-7000 Medicare & Medicaid certified

Call the home — (509) 468-7000 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0602) — cited Oct 2024Behavioral-health or dementia-care citation — no harm found (F0758)2 actual-harm citations$84,614 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0602), cited Oct 2024
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 2 actual-harm citations
  • a high number of inspection citations overall (76) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $84,614 in federal fines (most recent 2025-01-17)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (2/5)
  • nursing-staff turnover (62%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
759 E Holland Ave Ste 102 · (509) 866-0200 · Call to confirm hours
Pharmacy
9770 N Newport Hwy · (509) 466-7226 · Call to confirm hours
Grocery
9606 N Newport Hwy · (509) 465-4849 · Call to confirm hours
Park
502 W Jay Ave · Typically dawn to dusk
Place of worship
9606 N Newport Hwy · (509) 443-8677

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased9.8%14.2%15.4%better
Long-stay residents who lose too much weight2.3%5.5%5.4%better
Long-stay residents with a catheter left in their bladder0.5%1.0%0.9%better
Long-stay residents with a urinary tract infection0.9%1.6%2.0%better
Long-stay residents with depressive symptoms16.2%17.7%6.5%typical for the state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury5.6%2.6%3.3%worse
Long-stay residents whose ability to walk worsened10.2%17.2%16.1%better
Long-stay residents on antianxiety or hypnotic medication12.2%12.4%18.9%better
Long-stay residents given the seasonal flu vaccine97.3%93.8%95.3%typical
Long-stay residents with pressure ulcers4.2%4.3%4.7%better
Long-stay residents with worsening bladder/bowel control24.8%22.5%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table13.4%15.1%17.1%better
Short-stay residents who newly got an antipsychotic medication1.3%1.3%1.4%typical
Short-stay residents given the seasonal flu vaccine90.1%82.0%79.4%better
Short-stay residents rehospitalized after admission18.6%19.9%22.6%better
Short-stay residents with an outpatient ER visit18.0%13.4%12.0%worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

55.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 244 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

55.5%U.S. median 51.5%
Got home and stayed home
10.2%U.S. median 10.7%
Went back to hospital
26.7%U.S. median 56.6%
Met the expected recovery
0.26U.S. median 0.31
Therapy hours / resident / day
0.13hours / resident / day
Physical therapy
0.10hours / resident / day
Occupational therapy
0.03hours / resident / day
Speech therapy

Met the expected recovery: 26.7% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 116 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.26 therapist hours per resident per day in 2026Q1 — more than 36% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 23% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF55.5%CMS range 49.8–61.751.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.2%CMS range 7.4–13.710.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge26.7%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge25.0%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge20.7%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified98.2%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge95.5%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.6%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.9%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.0%CMS range 3.5–9.07.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.871.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.68
RN hours/ resident / day
0.85
LPN hours/ resident / day
2.01
Aide hours/ resident / day
3.54
Total nurse hours/ resident / day
0.47
RN hoursweekends
62.0%
Total nursing turnover
68.2%
RN turnover

How full it usually is: this home is certified for 119 beds and averages 121.1 residents a day — about 102% occupied, or roughly -2 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.54 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.68 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.01 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.05 hrs/resident/day on weekends vs 3.74 on weekdays — 19% thinner on weekends. RN hours go from 0.76 to 0.47 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 62% is well above the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

11
deficiencies at the latest standard inspection (2026-05-28)
34
at the previous standard inspection (2025-02-07)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

76 citations, most serious first. The 12 most serious are shown; the remaining 64 are one tap away and print in full.

  • Actual harm · Gcited before2025-02-07 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure acceptable parameters of nutrition were maintained for 2 of 2 sampled residents (Residents 4 and 14) reviewed for nutrition. Resident 4 experienced harm when they had a significant weight loss of 7.9% in approximately three months and 14.29% in six months. Resident 14 experienced harm when they had a significant weight loss of 8.51% in one month and their weight loss was not reported to the dietician. This failure placed the residents at risk for further decline in their weight, unintended consequences of poor nutrition, and decreased quality of life. Findings included . Review of the facility policy titled, Nutrition and Hydration dated 01/22/2021, showed residents would be provided with the nutrition and hydration needed to attain or maintain a healthy nutritional status, to the extent possible, and to identify residents with special needs or at risk for nutritional deficiencies. Residents whose nutritional screen indicated a risk for nutritional deficiencies, or current nutritional deficiencies,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-10-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide supervision for 1 of 3 sampled residents (Resident 1) reviewed for accidents. Resident 1 was harmed when they wandered unassisted in to the hall, intercepted fall (occurs when the resident would have fallen if they had not caught themself or had not been intercepted by another person - this is still considered a fall) and sustained a fractured humerus (the upper arm bone). This failure put residents at risk for injuries and decreased quality of life. Findings included . A review of the 08/22/2024 admission assessment documented Resident 1 had diagnoses including dementia and anxiety. Resident 1 was moderately cognitively impaired, had disorganized thinking and inattention, had verbal and other behaviors, rejected care and wandered. The resident required substantial assistance for bed mobility, going from sitting to standing positions and transfers from bed to a chair. The 08/17/2024 care plan documented the following care areas: -Activities of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-06-23 · tag F0607 — failed to have anti-abuse policies — pattern
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to implement their Abuse and Neglect Prohibition Policies to include not reporting allegations of abuse to facility administration and the State Agency (SA) within the required timeframe, and completing thorough investigations, for 5 of 7 sampled residents (Resident 5, 38, 69, 117, and 131), reviewed for abuse/neglect. This failure placed the residents at risk for unidentified abuse/neglect. Findings included .Review of the facility's policies titled Preventing and Prohibiting Abuse and Abuse Reporting and Responsibilities of Covered Individuals, revised 09/13/2022, showed staff were to report alleged abuse to the facility administrator and SA immediately, but not later than two hours after the allegation was made if abuse was alleged and there was serious bodily injury. All other allegations were to be reported within 24 hours. Additionally, the facility would investigate the allegation and document evidence of the investigation.Review of a handwritten note by Staff G, Registered Nurse, dated 05/25/2026, showed that day…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-05-28 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to maintain a clean, comfortable, and homelike environment for 1 of 3 units (Unit 1 - North Unit), observed for environment. This failure resulted in residents being unable to have a clear view to the outside through several windows. Findings included.During an interview on 05/19/2026 at 1:05 PM, the resident council stated the facility did not clean the windows, they were too dirty and unable to see outside.During observation on 05/21/2026 at 9:12 AM, on Unit 1 - North Unit, both windows in room [ROOM NUMBER] had a white film, similar to hard water residue (chalk, white mineral spots), on the outside of the windows which made the whole window blurry to look out of. During observation and interview with Resident 78 on 05/21/2026 at 11:16 AM, the windows in their room (310) were observed. Resident 78 stated the windows had been blurry with a white film on the outside since they admitted in mid-April 2026 and they were unsure if housekeeping cleaned them.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-05-28 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that lorazepam liquid (a controlled anti-anxiety medication with potential for abuse) was monitored adequately to minimize risk of loss or diversion, in 2 of 3 medication rooms inspected (Med room [ROOM NUMBER] - East and Med room [ROOM NUMBER] - West). Additionally, the facility failed to discard 2 vials of an expired Tuberculin PPD (a solution injected under the skin to test for exposure to tuberculosis, a contagious respiratory disease) in 1 of 3 medication rooms inspected (Med room [ROOM NUMBER] - West). These failures placed the facility at risk of diversion of controlled medications and residents at risk of receiving expired test solution, inaccurate test results and possible adverse health consequences. Findings included. <Lorazepam> During an inspection of the Med room [ROOM NUMBER] -West on 05/28/2026 at 11:47 AM, Staff D, Registered Nurse (RN) opened the locked box in the medication refrigerator, which contained the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-05-28 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure staff implemented Enhanced Barrier Precautions (EBP, use of gowns and gloves during high contact resident care activities) during 3 of 5 resident care observations (Resident 112, 144, 15) and failed to ensure gloves were worn during an insulin injection for 1 of 3 medication administration observations. These failures placed residents and staff at risk of spreading infectious bacteria, and exposure to blood or body fluids.Findings included. The Centers for Disease Control (CDC) 04/02/2024 Implementation of Personal Protective Equipment (PPE, gloves, disposable gowns, eye protection or masks, for example) Use in Nursing Homes to Prevent Spread of Multidrug-resistant Organisms retrieved from https://www.cdc.gov/long-term-care-facilities/hcp/prevent-mdro/ppe.html recommended the use of EBP as an infection control intervention. EBP recommended the use of gowns and gloves during high contact resident care activities when other types of precautions did not apply for residents with wounds and/or indwelling…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-28 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure a resident was evaluated to safely self-administer their medication for 1 of 6 sampled residents (Resident 3) reviewed for medication administration. This failure placed the resident at risk for unintended health consequences.Findings included.A quarterly assessment, dated 05/01/2026, documented that Resident 3 had diagnoses of Chronic Obstructive Pulmonary Disease (COPD, a lung condition), chronic pain and constipation. The resident was alert, oriented and made their needs known. During an interview and observation on 05/19/2026 at 1:09 PM, Resident 3 stated they had some problems with constipation, but bought some stool softeners from Amazon and had no further issues since starting them. Resident 3 stated they were not sure if facility staff were aware, but since the medication was over the counter, it should be fine. The resident stated they also took their Lactaid (Lactase, an enzyme that helps to break down lactose in dairy products) from the bedside, because it took a long time to get it from the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-28 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Pre-admission Screening and Resident Review (PASRR) Level II evaluations were completed timely for 1 of 5 sampled residents (Resident 7) reviewed for PASRR. This failure placed the resident at risk for unmet care needs and a decline in condition. Findings included .According to a 04/30/2026 annual assessment, Resident 7 was cognitively intact and had diagnoses that included depression (a mood disorder that caused a persistent feeling of sadness and loss of interest) and bipolar disorder (a mental health condition that caused extreme, unusual shifts in mood, energy, activity levels, and concentration). Review of Resident 7's medical record showed a PASRR Level I (screening tool to determine if a resident required further evaluation for serious mental illness or intellectual disability) was completed prior to admission on [DATE] that indicated no Level II evaluation (evaluation that identified any specialized services the resident required) was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-28 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to revise comprehensive care plans for 1 of 3 sampled residents (Resident 65) whose care plan was reviewed for accident hazards. This failure placed the resident at risk for burns and a diminished quality of life. Findings included . The 02/27/2026 quarterly assessment documented Resident 65 had diagnoses that included dementia and weakness. The resident had severe cognitive impairments and required set up assistance for meals.The 11/27/2024 care plan documented Resident 65 had an activity of daily living self-care performance deficit related to weakness, loss of balance and deconditioning. The interventions were for Resident 65 to eat in the hallway close to the nurse's station and to provide set up assistance for eating. In an observation on 05/18/2026 at 1:16 PM, Resident 65 was sitting in their wheelchair across from the nurse's station. The resident was holding a mug of coffee in their hand, and their hand was very shaky. Resident 65 stated their pants were soaked and they spilled every cup of coffee they…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-28 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure a peripherally inserted central catheter (PICC, a long flexible intravenous [IV] tube inserted into a vein that was advanced to a large vein near the heart, also called a central line) was maintained as ordered for 1 of 1 sampled residents (Resident 144) reviewed for antibiotic use. Additionally, the bowel management protocol was not implemented when indicated for 1 of 5 sampled residents (Resident 11) reviewed for medication regimen reviews. These failures placed the residents at risk of unintended health consequences and decreased quality of life. Findings included. The Omnicare Central Vascular Access Devices pharmacy policy revised 06/01/2024 documented the catheter insertion site was a potential entry site for bacteria that may cause a catheter-related infection. Sterile dressing changes with a transparent dressing (one that allowed the insertion site to be visualized and protected the catheter) were to be completed on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-28 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interview and record review, the facility failed to maintain a pressure- reducing mattress on the ordered setting, for 1 of 3 residents (Resident 5) reviewed for pressure ulcer/injury (wounds from unrelieved pressure). This failure placed residents at risk of worsening pressure ulcers and possible delayed wound healing. Findings included.A quarterly assessment, dated 03/31/2026, documented Resident 5 had diagnoses of quadriplegia (partial or complete paralysis of both arms and legs) and had significant pressure ulcers on their coccyx (tailbone) and left ankle. The resident was totally dependent on staff to position them in bed. The resident was alert and made their needs known.An order for moon boots (a pressure relief foot covering, worn in bed) and air mattress was written on 04/29/2026.An order for an alternating pressure relieving mattress, with instructions for the licensed nurse to check function and adjust the setting, as needed every shift, was written on 05/07/2026.The 11/14/2025 care plan showed the intervention for the alternating pressure mattress…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-28 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to implement interventions to prevent weight loss for 2 of 8 sampled residents (Residents 11 and 62) reviewed for nutrition. This failure resulted in the residents being at risk for further weight loss and a decline in their health. Findings included .<Resident 11>The 12/05/2025 revised nutrition care plan stated Resident 11 had the potential for nutritional problems related to their history of malnutrition and dementia. The care plan did not instruct nursing staff on what to do for poor intake at meals.The 03/12/2026 quarterly assessment documented Resident 11 had diagnoses that included dementia and malnutrition. Resident 11 had moderate cognitive impairments and was able to make their needs known. A review of Resident 11's weights showed the following:-11/19/2025: 214.2 Pounds (lbs.)-02/18/2026: 207.1 lbs.-04/04/2026: 205.4 lbs.-05/04/2026: 197.8 lbs. The residents weight records showed a 3.7% loss in one month, a 4.49% loss in three months and a 7.66% loss in six months.Resident 11's meal intake was reviewed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 64 citations
  • Potential for harm · Dcited before2026-05-28 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure medications were administered as ordered for 2 of 5 sampled residents (Residents 5 and 11) reviewed for medication administration. Specifically, medications were not held or administered when indicated, according to parameters ordered by the provider. This failure placed residents at risk for adverse health complications and diminished quality of life. Findings included. <Resident 5> A quarterly assessment, dated 03/31/2026, documented that Resident 5 had diagnoses of heart failure and high blood pressure. The resident was alert and made their needs known. Resident 5 had the following blood pressure medication orders: Lisinopril daily, hold for systolic blood pressure (SBP, the top number of a blood pressure reading) less than 110 or heart rate (HR) less than 60 beats per minute. Metoprolol ER (extended release) daily, hold for SBP less than 110 or HR less than 60. A review of the residents April and May 2026, Medication Administration Record (MAR) documented that the Lisinopril and Metoprolol ER was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-17 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to administer methadone consistent with the dosage prescribed by Opioid Treatment Program provider and as a part of medications for opioid use disorder (MOUD) for 1 of 8 residents (Resident 1) reviewed for medication administration. This failure placed the resident at risk for medical complications, unintended health consequences and diminished quality of life.Findings included .Per the Code of Federal Regulations Title 42 Section 8.12 (h)(1) opioid treatment programs (OTP; a specialized clinic that provides medication-assisted treatment for individuals with opioid use disorder) must ensure that medications for opioid use disorder (MOUD) are administered or dispensed only by a practitioner licensed under the appropriate State law and registered under the appropriate State and Federal laws to administer or dispense MOUD, or by an agent of such a practitioner, supervised by and under the order of the licensed practitioner and if consistent with Federal and State law. (2) OTPs shall use only those MOUD that are approved by the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-17 · tag F0841 — isolated
    Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to coordination with the opioid treatment program provider to change dosage of medications for opioid use disorder (MOUD) for 1 of 1 sampled residents, (Resident 1), reviewed for MOUD. This failure placed the resident at risk for medical complications, unintended health consequences and diminished quality of life.Findings included .Per the Code of Federal Regulations Title 42 Section 8.12 (h)(1) opioid treatment programs (OTP; a specialized clinic that provides medication-assisted treatment for individuals with opioid use disorder) must ensure that medications for opioid use disorder (MOUD) are administered or dispensed only by a practitioner licensed under the appropriate State law and registered under the appropriate State and Federal laws to administer or dispense MOUD, or by an agent of such a practitioner, supervised by and under the order of the licensed practitioner and if consistent with Federal and State law. (2) OTPs shall use only those MOUD that are approved by the Food and Drug Administration under section 505 of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-02-07 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to store, discard and distribute food, and monitor temperatures of foods being served in accordance with professional standards for food safety for 1 of 1 facility kitchens, reviewed. This failure placed residents at risk for food borne illness and diminished quality of life. Findings included . Review of the U.S. Food and Drug Administration (FDA) Food Code 2022 revised 01/18/2023, showed that food must be labeled with the date the food was prepared, the package opened, and the date the food must be discarded as directed by the food manufacturer's use-by-date. The U.S. FDA Food Code 2022 also showed that there was an increased risk of contamination when food was held, cooled and reheated at improper temperatures. Thus, temperatures of food must be taken and monitored. Records must be maintained to verify food temperatures are within the parameters required for food safety. <Food Storage> During a kitchen observation and interview on 01/28/2025 at 9:07 AM, the walk-in refrigerator contained a crate of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-07 · tag F0552 — pattern
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure the resident and/or the resident's representative was informed of and consented to a new medication for 2 of 3 sampled residents (Residents 54 and 90), reviewed for care planning. This failure disallowed the resident and/or the resident representative to make an informed decision regarding treatment and placed the resident at risk of diminished quality of life. Findings included Review of the facility policy titled, Resident Rights Notification of Changes of Condition dated July 2018, showed the facility would keep the resident and/or the resident representative informed of changes in health status. <Resident 90> According to the 11/26/2024 admission assessment Resident 90 had diagnoses including dementia, traumatic brain injury (TBI- brain damage caused by an external force), anxiety, and depression. Resident 90 had severe cognitive impairment with fluctuating inattention, disorganized thinking and no altered level of consciousness. Review of the 11/20/2024 hospital discharge medication list showed Resident 90 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-07 · tag F0623 — pattern
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure the Office of the State Long-Term Care Ombudsman (a person who acted as an advocate for residents that lived in long-term care) received written notification of a hospital transfer and/or discharges, as required for 5 of 6 sampled residents (Resident 4, 30, 46, 71 and 90), reviewed for hospitalization and discharge. This failure placed residents at risk of not having access to additional advocacy services from the State Long-Term Care Ombudsman, unmet needs, and diminished quality of life. Findings included . Review of the facility policy titled, Admission, Transfer and Discharge dated July 2018, showed the notifications to the Ombudsman office would occur before or as close as possible to the actual time of a facility-initiated transfer or discharge. The policy further showed emergency transfer notifications would be sent to the Ombudsman at least on a monthly basis. <Resident 4> The 12/05/2025 discharge assessment documented Resident 4 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-07 · tag F0625 — pattern
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide a bed-hold notice, a notice that informed the resident of their right to pay the facility to hold their room/bed while they were hospitalized , to the resident and/or their representative at the time of discharge or within 24 hours of transfer to the hospital for 5 of 5 sampled residents (Resident 4, 30, 46, 71 and 90), reviewed for hospitalization. This failure placed residents at risk for a lack of knowledge regarding the right to a bed-hold while they were hospitalized . Findings included <Resident 4> The 12/05/2025 discharge assessment documented Resident 24 was cognitively impaired and unable to make decisions regarding their care, and had diagnoses which included diabetes, anxiety and depression. An 11/23/2024 progress note showed the resident had increased behaviors and was sent to the hospital. Additional record review found no documentation that showed the resident or their representative had been provided a bed-hold notice. <Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-07 · tag F0640 — pattern
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to routinely encode and transmit resident assessment data to the Centers for Medicare & Medicaid Services (CMS) within the required timeframe for 4 of 11 sampled residents (Residents 7, 12, 86 and 90), reviewed for timeliness in encoding and transmission of Minimum Data Set (MDS - an assessment tool). This failure affected federal health information data gathering and placed residents at risk for inaccurate monitoring of the residents' progress over time, untimely comprehensive review of residents' health data/information, and a diminished quality of life. Findings included . Review of the Centers for Medicare and Medicaid Services Long Term Care Facility Resident Assessment Instrument (RAI) 3.0 User's Manual Version 1.19.11 revised October 2024, showed the RAI consisted of three basic components: the MDS, the Care Area Assessment (CAA) and the RAI utilization guidelines. The utilization of the three component of the RAI yielded information about a resident's functional status, strengths, weaknesses, and preferences, as well…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-07 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to routinely timely and accurately complete Minimum Data Sets (MDS - an assessment tool) for 9 of 11 sampled residents (Residents 3, 12, 14, 39, 82, 83, 90, 109, and 510), reviewed for timely MDS assessment completion. This failure affected federal health information data gathering and placed residents at risk for inaccurate monitoring of the residents' progress over time, untimely comprehensive review of residents' health data/information, and a diminished quality of life. Findings included . Review of the Centers for Medicare and Medicaid Services Long Term Care Facility Resident Assessment Instrument (RAI) 3.0 User's Manual Version 1.19.11 revised October 2024, showed the RAI consisted of three basic components: the Minimum Data Set (MDS), the Care Area Assessment (CAA) and the RAI utilization guidelines. The utilization of the three components of the RAI yields information about a resident's functional status, strengths, weaknesses, and preferences, as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-07 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to consistently monitor and provide bowel care timely for 7 of 7 sampled residents (Residents 23, 36, 54, 62, 4, 39, and 46) reviewed for constipation. This failure placed the residents at risk for medical complications and unmet care needs. Findings included . <Resident 23> The 11/21/2024 quarterly assessment documented Resident 23 was cognitively intact to make decisions regarding their care and was dependent on nursing staff for activities of daily living (ADLS) such as toileting. On 01/28/2025 at 3:51 PM, Resident 23 was observed lying in bed watching television. During the conversation with the resident, they stated they took pain medications and had trouble with constipation at times. Review of the Order Summary Report from 11/15/2024 through 02/04/2025 documented on 11/15/2024, the physician had ordered a laxative (Senna tablets) to be given on an as needed basis if the resident had not had a bowel movement (BM) in 48 hours, and if the resident still had not had a BM 24 hours after receiving the Senna, an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure falls were investigated, safety interventions implemented, and residents monitored after falls were sustained for 4 of 6 sampled residents (Residents 4, 14, 30,and 90), reviewed for falls. In addition, the facility failed to assess residents for risks associated with a substance use disorder (SUD) and their ability to safely smoke for 2 of 3 sampled resident (Resident 46 and 110), reviewed. This failure placed residents at risk of potentially avoidable accidents, unmet care needs, and diminished quality of life. Findings included . Review of the facility policy titled, Fall Prevention Program dated February 2020, showed residents would be evaluated for fall risk upon admission, quarterly, and as needed. The policy showed all residents would be considered at risk for falls upon admission and general precautions implemented. A fall risk decision tree would be utilized to identify potential interventions specific for each resident with identified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-07 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure respiratory treatments had provider orders, that provider orders were carried out, and care plan goals and interventions were developed for 3 of 3 sampled residents (Residents 71, 358 and 359), reviewed for respiratory care. These failures placed residents at risk for respiratory complications and a diminished quality of life. Findings included . Review of the facility policy titled, Quality of Care Respiratory Care dated July 2018, showed the facility would provide residents with necessary respiratory care and services in accordance with professional standards of practice, the resident's care plan and choices. The policy included a list of respiratory therapy modalities that could be provided at the facility which included breathing techniques, CPAP (continuous positive air pressure, a treatment that used pressure to keep the airway open by way of a mask) use, and oxygenation support. Staff were to assess and monitor a resident's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-07 · tag F0730 — pattern
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review the facility failed to complete annual staff performance reviews yearly as required and provide education based on the outcome of these reviews for 2 of 5 sampled staff (Staff P and Y), reviewed for performance reviews. This failure placed residents at risk of receiving care from inadequately trained and/or underqualified care staff, and diminished quality of life. Findings included . Review of the following Nursing Assistant (NA) personnel files found no documentation that showed a yearly performance evaluation had been completed following: - Staff Y, Nursing Assistant - Staff P, Nursing Assistant In an interview on 02/03/2025 at 1:36 PM, Staff A, Administrator, stated they had not been aware there was not a process in place for completing yearly performance evaluations, and the facility was in the process of getting evaluations started. Reference (WAC): 388-97-1680 (1), (2)(a-c)

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-07 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure residents were not given psychotropic medications (medication that affected the mind, emotions, and behaviors) unless the medication was necessary to treat specific conditions documented in the clinical record, residents received non-medication behavioral interventions, and behavior and adverse side effect monitoring was consistently done for 3 of 6 sampled residents (Residents 22, 23 and 90), reviewed for unnecessary medications. This failure placed residents at risk of being chemically restrained, unmet care needs, and diminished quality of life. Findings included . Review of the facility policy titled, Chemical Restraint dated November 2017, showed the facility would provide a safe environment that was free from abuse including the use of chemical restraints not required to treat the resident's medical symptoms. The policy defined a chemical restraint as any drug that was used for discipline or staff convenience and not required to treat…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-07 · tag F0760 — failed to prevent significant medication errors — pattern
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure 3 of 5 sampled residents (Residents 22, 46 and 71), reviewed for medication administration, received medication as ordered by the physician. Failure to administer insulin, a medication used to treat diabetes, and consistently monitor blood sugar levels, a test done that checked the level of sugar in the blood stream, and failure to follow the parameters for holding a blood pressure medication created significant medication errors, and placed the residents at risk for medical complications, unintended health consequences and diminished quality of life. Findings included . INSULIN AND BLOOD SUGAR MONITORING <Resident 22> The 01/06/2025 quarterly assessment documented Resident 22 was able to make decisions regarding their care and had diagnoses which included high blood pressure and Diabetes, a medical condition caused when the body was unable to breakdown sugar. In addition, the assessment documented the resident received insulin, a medication used in the treatment of diabetes to keep blood sugar levels in the blood…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-07 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure medications were stored under proper temperature controls in 2 of 3 sampled medication rooms (East and West) and in 1 of 3 medication storage refrigerators (East), reviewed for medication storage. This failure placed residents at risk of receiving less than the optimum dose of their medications, adverse side effects, and diminished quality of life. Findings included . <West Medication Room> During observation on 02/05/2024 at 1:16 PM, the [NAME] medication room was observed with Staff F, Licensed Practical Nurse. No thermometer was observed in the medication room where various medications were stored at room temperature. <East Medication Room> During observation, interview, and record review on 02/07/2025 at 7:42 AM, the East medication room was observed with Staff B, Director of Nursing. No thermometer was observed in the medication room where various medications were stored at room temperature. Staff B acknowledged the East medication room did not have a thermometer to monitor the temperature of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-07 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to provide appetizing and palatable food for 5 of 9 sampled residents (Residents 18, 23, 36, 48 and 54) reviewed for food. This failure placed the residents at risk for decreased nutritional intake, and a diminished quality of life. Findings included . <Resident 18> The 01/13/2025 quarterly assessment documented Resident 18 was cognitively intact and able to make decisions regarding their care. On 01/29/2025 at 9:05 AM, Resident 18 was observed in their room seated in their recliner. Resident 18 stated the food was not good, that the vegetables were mushy and any chicken they got was a processed patty. The resident stated they had been at the facility for years and could not remember when they had last seen a real chicken breast or real drumstick. Resident 18 stated the food was just thrown on the plate so that it did not look appetizing. They stated they had talked about their concerns with the dietary staff but there had been no results. <Resident 23> The 11/21/2024 quarterly assessment documented Resident 23…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-07 · tag F0847 — pattern
    Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure arbitration (a procedure used to settle a dispute using an independent person mutually agreed upon by both parties) agreement was reviewed and explained in a form, manner, and/or language understood by the resident and/or their legal representative for 3 of 3 sampled residents (Residents 14, 60, 90), reviewed for arbitration. This failure placed residents at risk of being uninformed of their rights, loss of legal protection, loss of right to pursue legal action and a diminished quality of life. Findings included . The Avalon Healthcare Management Patient and Facility Arbitration Agreement stated the parties understood that any dispute would be resolved by arbitration, and not by a lawsuit or court process. The policy further stated that the parties understood and agreed that by entering the arbitration agreement, they waived their constitutional right to a jury trial, and that by signing the agreement, they acknowledge they have read, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-07 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure enhanced barrier precautions were implemented when indicated for 2 of 4 sampled residents (Residents 46 and 54 ) reviewed that had draining wounds and that hand hygiene was completed when indicated during 1 of 2 dining observations and 1 of 2 wound treatments observed. Additionally, N95 respirator-style masks were not donned correctly in accordance with the Centers for Disease Control (CDC) guidelines by 7 Staff (R, HH, II, JJ, X, T, and KK) when reviewing infection control practices, infection prevention and control policies were not reviewed yearly as required and a water management plan was not fully developed. These failures put residents and staff at risk of becoming ill with contagious viral and bacterial infections and spreading those illnesses to others. Findings included . The 04/02/2024 Centers for Disease Control (CDC) publication Implementation of Personal Protective Equipment (PPE) Use in Nursing Homes to Prevent Spread…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-07 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure a resident was evaluated to self-administer their medications for 1 of 5 sampled residents (Resident 74) reviewed for medication administration. This failure placed the resident at risk for missed medication doses or unintended health consequences. Findings included . The 11/04/2024 quarterly assessment documented Resident 74 had diagnoses that included bipolar disorder (episodes of manic highs and depressive lows), high blood pressure and cervical cancer. Resident 74 was cognitively intact and took antidepressant medication daily. On 01/29/2025 at 9:35 AM, Resident 74 was observed in their room seated on their bed with their overbed table in front of them. Several loose pills were on the table lying on a surgical mask. Included were four round white tablets, one pink round pill, one orange oblong tablet, one blue capsule, and one football shaped pill that was red on one side and white on the other. The pills were not in a medication cup. Additionally, there was a small medication cup on the table that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-07 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to ensure the weekly menus and/or alternative menus were provided for 3 of 9 sampled residents (Residents 23, 36 and 48), reviewed for food. This failure denied residents the right to choose their meal preference, had the potential to negatively affect their nutritional needs and create a diminished quality of life. Findings included . <Resident 23> The 11/21/2024 quarterly assessment documented Resident 23 was cognitively intact to make decisions regarding their care. On 01/31/2025 at 9:20 AM, Resident 23 was observed lying in bed watching television. When asked how breakfast was, Resident 23 stated it was good, had sausage, but one time the meal looked like scraps, like someone had eaten and they were served the left-over plate. When asked if the facility handed out menus, Resident 23 stated the menus were not handed out, you had to ask for them and it usually took a couple days to get it, so by then you had missed a couple days of being able to choose what you wanted for the meal. In an interview on 02/03/2025 at 12:08 PM,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-07 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide information on services and charges for those services not covered under the facility's per diem rate for 2 of 3 sampled residents (Resident 91 and 14), reviewed for advanced beneficiary notices. This failure placed residents at risk of incurring unknown debt, financial hardship and a decreased quality of life. Findings included . Record review showed a 12/31/2024 Notice of Medicare Non-coverage letter (NOMNC) had been given to Resident 91, which showed Medicare payment for physical therapy, occupational therapy, and skilled nursing care would end on 01/02/2025. Additional record review showed Resident 91 had received a Skilled Nursing Facility Advanced Beneficiary Notice (SNFABN), however, the written notice was incomplete and failed to inform Resident 91 of the costs for continuing to reside in the facility. A NOMNC dated 12/20/2024 was given to Resident 14, which showed Medicare payment for physical therapy, occupational therapy, and skilled nursing care would end on 12/23/2024. No documentation was found on the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-07 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide a homelike environment for 4 of 8 sampled residents (Residents 14, 39, 46 and 83), reviewed for environment. Specifically Resident 14 had a wheelchair that was not maintained in a sanitary manner, Resident 39 had a hole in their drywall in their room, and Residents 39, 46 and 83 had drywall that was in disrepair. This failure did not allow residents to enjoy a homelike environment. Findings included . <Drywall> Per the 10/13/2024 quarterly assessment, Resident 39 was severely cognitively impaired and unable to make their needs known. During an observation on 01/28/2025 at 2:38 PM, Resident 39 was sitting in their recliner. There were gauges out of the drywall behind their recliner and a hole that was approximately six inches long and an inch wide near the headboard toward the floor. Similar observations were made on 01/30/2025 at 9:24 AM, 01/31/2025 at 9:00 AM, 02/03/2025 at 10:21 AM and 02/04/2025 at 8:53 AM. Per the 12/04/2024 quarterly assessment, Resident 46 was cognitively intact and able to make…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-07 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interview and record review, the facility failed to thoroughly investigate potential allegations of abuse for 2 of 3 sampled residents (Residents 30 and 83), reviewed for abuse. The facility further failed to investigate falls for 2 of 6 sampled residents (Residents 4 and 14) reviewed for falls. Specifically, Resident 30 had a fall in which they alleged the call light had been removed by staff and the call light concern was not investigated and Resident 83 had a scabbed area on their arm allegedly caused by staff and the cause of the scab was not investigated to rule out abuse. This failure placed residents at risk of further potential abuse and diminished quality of life. Findings included . Review of the facility policy titled, Freedom from Abuse, Neglect and Exploitation revised November 2017, showed staff would conduct a thorough investigation of allegations. <Resident 83> In an interview and observation on 01/28/2025 at 2:49 PM, Resident 83 stated a week or two ago a nursing assistant…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-07 · tag F0622 — isolated
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure a resident's medical record contained documentation of a hospital transfer and/or that the receiving hospital had received information of the resident's condition, for 1 of 4 sampled residents (Resident 4), reviewed for hospitalization. This failure placed the resident at risk for a delay in treatment and unmet care needs. Findings included . The 11/23/2024 discharge assessment documented Resident 4 had cognitive impairment and had diagnoses which included diabetes, depression and anxiety. A review of Resident 4's transfer form dated 11/23/2024 documented the resident needed a proxy to make decisions and was being transferred to the hospital to be evaluated for behaviors such as agitation and psychosis. The area on the form which asked if the report had been called in to the hospital and to whom was blank.There was no further documentation that described what, if any, information was relayed to the hospital at the time of the resident's transfer. During an interview on 02/07/2025 at 9:01 AM, Staff M, Licensed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-07 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a Pre-admission Screening and Resident Review (PASARR) [an assessment used to identify people referred to nursing facilities with mental illness, intellectual disabilities, or related conditions], was completed after an exempted hospital stay for 1 of 5 sampled residents (Resident 46), reviewed for PASARR services. This failure placed the resident at risk for inappropriate placement, and/or not receiving timely and necessary services to meet mental health care needs. Findings included . Per the [DATE] quarterly assessment, Resident 64 admitted to the facility in [DATE] from the hospital and had diagnoses which included depression and anxiety. Review of Resident 46's record showed a level I PASARR was completed prior to admission on [DATE] by the hospital, which showed a level II PASARR (a more in-depth screening, to identify whether nursing home services were needed, and if specialized mental health services were required), was needed, due to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-07 · tag F0661 — isolated
    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to prepare a discharge summary that included all the required components, complete a final summary of the resident's status upon discharge, complete a discharge plan of care with all the required components, and convey discharge information to the provider continuing care for 2 of 6 sampled residents (Residents 90 and 110), reviewed for discharge. This failure placed residents at risk of unsafe discharges, unmet care needs and diminished quality of life. Findings included . <Resident 90> According to the 01/14/2025 quarterly assessment, Resident 90 required moderate staff assistance to complete most activities of daily living including transfers and ambulation. Resident 90 had severe cognitive impairment. Review of the 01/24/2025 discharge summary showed Resident 90 discharged from the facility to the community. Review of the January 2025 nursing progress notes showed Resident 90 was scheduled to discharge on [DATE]. The last progress note in Resident 90's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-07 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure a staff member was available to provide assistance to a resident while they were at an appointment with a provider outside the facility and failed to provide bathing as care planned for 2 of 4 sampled residents (Resident 109 and 54) reviewed for activities of daily living. Findings included . <Resident 109> The 12/26/2024 admission assessment documented Resident 109 was severely cognitively impaired, was dependent on nursing staff for activities of daily living (ADLS) such as toileting and had diagnoses which included medically complex conditions. Review of the State Agency's reporting database showed a concern had been reported which documented Resident 109 was wheelchair bound and had conditions that required a caregiver to be with them while attending appointments with providers outside the facility. The report further documented on 01/06/2025, Resident 109 had been dropped off at an appointment without a caregiver and while at the appointment, the resident needed assistance to the bathroom. Review of the ADL…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-07 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to identify a pressure ulcer and implement treatement timely for the development of a wound for 1 of 2 sampled residents (Resident 54), reviewed for pressure ulcers. This placed the resident at risk for unidentified wounds, worsening pressure ulcers and delayed wound healing. Findings included . Review of the facility policy titled, Quality of Care Skin Integrity dated 08/2018, showed the facility staff would monitor residents skin conditions and be alert to potential changes in the residents' skin condition and identified changes would be reported. The website nih.gov - in which nih refers to national institute of health- with regard to the revised National Pressure Ulcer Advisory Panel pressure injury staging system showed a pressure injury is localized damage to the skin and underlying soft tissues usually over a bony prominence or related to a medical or other device. The injury can present as intact skin or an open ulcer and may be painful. The injury occurs as a result of intense and/or prolonged pressure…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-07 · tag F0687 — failed to care for feet properly — isolated
    Provide appropriate foot care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure a physician ordered foot care referral for a podiatrist was followed for 1 of 2 sampled residents (Resident 54), reviewed for wound care. This failure placed the resident at risk for skin impairment, discomfort, and a diminished quality of life. Findings included . Per the 10/22/2024 quarterly assessment, Resident 54 had diagnoses which included diabetes, Multiple Sclerosis (a disease in which the immune system breaks down the protective covering of the nerves and the resulting nerve damage disrupts communication between the brain and the body), and depression. The resident was cognitively intact and able to make their needs known. In an interview on 01/28/2025 at 10:53 AM, Resident 54's representative stated the resident's toenails were extremely bad and had curled over their toes. The representative stated they were told the facility could not get a podiatrist to come into the facility. The representative stated the nurse practitioner did the resident's toenails on 01/27/2025. Review of a 09/30/2024 provider…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-07 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure consistent, ongoing communication and collaboration with the dialysis facility for 1 of 2 sampled residents (Resident 23) reviewed for dialysis, a treatment that removed waste products and excess fluid from the bloodstream when the kidneys no longer functioned properly. In addition, the facility failed to ensure Resident 23's care plan included accurate goals and interventions related to the care and maintenance of the central venous catheter (CVC: a flexible tube that was inserted into a vein to provide an access site for dialysis). Findings included . The 11/21/2024 admission assessment documented Resident 23 was cognitively intact to make decisions regarding their care and had diagnoses which included diabetes and end stage kidney disease. In addition, the assessment documented the resident received dialysis via an intravenous access site. In an interview on 01/28/2025 at 3:27 PM, Resident 23 was observed lying in bed watching television. During the conversation, the resident stated they received…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-07 · tag F0725 — failed to have enough nursing staff — isolated
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure the facility had enough staff to provide care according to facility acuity (the level of severity of residents' illnesses, physical, mental, and cognitive limitations, and conditions) and/or care plans for 3 of 8 sampled residents (Resident 83, 90 and 110), reviewed for sufficient staffing. This failure placed all residents at risk for potentially avoidable accidents, unmet care needs, and diminished quality of life. Findings included . Review of the facility assessment updated December 2024, showed the facility was licensed for 119 beds with an average daily census of 88. The assessment further showed the facility provided care related to fall prevention, behavioral health needs, substance use disorders (SUD), nutrition services, pressure injury prevention and care, and infection prevention practices. The facility employed a staffing coordinator to assist with facility staffing needs. The assessment further showed the facility leadership…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-07 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure monitoring of potential adverse effects from a blood thinning medication was done consistently for 1 of 5 sampled residents (Resident 22) reviewed for unnecessary medications. This failure placed the resident at risk for medical complications, unmet care needs and adverse side effects. Findings included . <Resident 22> The 01/06/2025 quarterly assessment documented Resident 22 was able to make decisions regarding their care and had diagnoses which included heart failure and high blood pressure. In addition, the assessment documented the resident was taking a blood thinning medication. The provider orders documented Resident 22 was prescribed a blood thinning medication (Xarelto). Additional orders included instruction to the licensed staff to monitor for adverse reactions such as bleeding, severe bruising, difficulty breathing or chest pain. Review of the January 2025 Medication Treatment Record on 01/31/2025 found on the following dates and shifts, the monitoring documentation for adverse side effects of the blood…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-07 · tag F0908 — failed to keep essential equipment working — isolated
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure resident beds were in safe operating condition for 4 of 26 beds in use on the [NAME] nursing unit observed. Specifically, bed controls had wires exposed and old electrical tape that had peeled off for 4 resident beds. This failure put residents at risk of injury and of being deprived of a home-like environment. Findings included . On 01/29/2025 at 9:35 AM, Resident 74 was observed in room [ROOM NUMBER]-1 seated on their bed. The bed control was observed to have wiring exposed where the wiring entered the portion that had buttons for adjusting the position of the head or foot of the bed. The resident stated they were unsure when the wiring became exposed. There were no frayed wires present. On 01/29/2025 at 10:18 AM, Staff K, Maintenance Director had replaced the bed in room [ROOM NUMBER]-1 and was observed pushing the bed with the exposed wiring down the hall. On 01/29/2025 at 10:25 AM, further resident bed observations identified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-07 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the call bells were in working condition for 2 of 50 residents observed (Residents 4 and 74) housed on the [NAME] nursing unit. This failure placed residents at a safety risk of having their urgent needs unanswered and unintended health consequences. Findings included . <Resident 74, room [ROOM NUMBER]-1> On 01/29/2025 at 9:35 AM, Resident 74 was observed in their room seated on their bed. The call light cord was observed pulled out of the wall, coiled up in a cardboard toilet paper roll and was placed on top of the chest of drawers. The call light system at the wall over the resident's head of their bed had green painter's-type tape over the button that turned off the light if it had been activated. Resident 74 stated their call light had not functioned for a couple of weeks. Resident 74 stated previously the light did not shut off and they had removed the cord the previous day. Resident 74 stated they had notified Staff S,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-07 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure resident personal refrigerators were maintained in a clean manner, without expired foods and at the appropriate temperatures for 2 of 5 sampled residents (Residents 74 and 51) reviewed for a homelike environment. This failure placed the residents at risk of eating spoiled foods and having an unclean environment. Findings included . <Resident 74> During an interview on 01/29/2025 at 9:35 AM, Resident 74 was observed seated on the edge of their bed. A small dormitory-style refrigerator was on the floor next to the head of the bed. Inside the refrigerator, a brown liquid had been spilled on the bottom. A can of soft drink rested in the liquid, and a supplement drink was on the shelf. Resident 74 stated they were given the refrigerator when another resident got a new one. They stated they kept drinks and snacks in it, but were unsure who kept track of refrigerator temperatures.They stated there was no temperature log in their room. On 01/31/2025 at 9:40 AM, Resident 74's refrigerator no longer had a brown…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-10 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure allegations of potential misappropriation were reported immediately to facility administration and the State Survey Agency as required, for 1 of 5 sampled residents (Resident 9) reviewed for abuse/neglect. This failure placed the resident at risk for abuse. Findings included . Review of Resident 9's November 2024 progress notes showed an entry on 11/14/2024 by Staff C, Social Services, which documented the resident reported an allegation that a staff member was rough with the resident. Review of the facility's Incident Log for November 2024 did not show any entries related to Resident 9. In an interview on 12/10/2024 at 2:29 PM Staff C confirmed Resident 9 reported an allegation of abuse to them on 11/14/2024. Staff C stated they reported the resident's allegation the same day and unidentified staff were investigating the incident while Staff C was out of the facility. Staff C stated they returned to the facility on [DATE] and were directed to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-10 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to provide the necessary care and services for 1 of 4 residents (Resident 3), reviewed for wound care. Failure to perform wound treatments as ordered placed the resident at risk for delayed wound healing, worsening of wounds, and/or potential infection and a diminished quality of life. Findings included . Review of the October 2024 Treatment Administration Record for Resident 3 showed an order for wound vacuum therapy (treatment consisting of a specialized dressing and a machine that applies gentle suction to a wound to aid in healing) at 125 mmHg (millimeters of mercury; a unit of pressure). The order showed the dressing was to be changed every Tuesday, Thursday, and Saturday. Review of Resident 3's October 2024 progress notes showed the following: - On 10/09/2024 the resident admitted to the facility with an open surgical wound to their abdomen that required a wound vacuum dressing, which would be applied by the wound nurse the following day (10/10/2024). - On 10/11/2024 Staff D, Registered Nurse, documented the resident's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-09 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure residents were free from misappropriation of property for 1 of 3 sampled residents (Resident 1), reviewed for misappropriation. This failure placed residents at risk for pain and a diminished quality of life. Findings included . Review of the pharmacy policy titled, LTC Facility's Pharmacy Services and Procedure Manual, revised 08/01/2024, showed the facility should maintain separate records on controlled substance medications and medications with a potential for abuse or diversion. The facility should reconcile the total number of controlled medications on hand, add newly received medications to the inventory and remove medications that are completed or discontinued from the inventory, pursuant to the controlled substance shift count sheet (logbook). Review of a 09/11/2024 facility investigation report showed Resident 1 reported receiving a pain pill that dissolved in their mouth three times during the past month from Staff B, Registered Nurse. Per the investigation the resident was alert and oriented and knew…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-02 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide sufficient nursing staff to ensure showers were completed as careplanned and call lights were answered timely for 3 of 4 sampled residents (5, 6, 7) reviewed for activities of daily living (ADLs). This failure put residents at risk for skin breakdown, incontinence episodes, or unmet care needs. Findings included . <Resident 6> The 08/28/2024 quarterly assessment documented Resident 6 had diagnoses including morbid obesity and diabetes. Resident 6 was cognitively intact, and was dependent on staff for toileting, personal hygiene and bathing. The 11/29/2022 care plan documented Resident 6 had an ADL self-care deficit; They required substantial/maximum assistance of 1 staff to provide bathing/showering. Resident 6 preferred showers twice weekly and as necessary. The undated Nursing Assistant Care Card ([NAME]) documented Resident 6 preferred twice weekly showers on Tuesdays and Fridays. The Nursing Assistant Showering Task…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-02 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to notify the provider of a change in a resident's oxygen saturations for 1 of 4 sampled residents (Resident 1) reviewed for notification of changes. Failure to notify the provider of low oxygen saturations did not allow for interventions to be put in place prior to the resident's departure to the hospital. Findings included . A review of the record documented Resident 1 had diagnoses including pneumonia and heart failure (inability for the heart to pump blood efficiently to meet the needs of the body). The 08/22/2024 admission assessment documented Resident 1 was cognitively impaired, wandered and had behavioral symptoms. The 08/17/2024 care plan documented Resident 1 had altered cardiovascular status; Staff were instructed to assess the resident for shortness of breath, monitor vital signs and notify the provider of significant abnormalities, and apply oxygen at 2 liters by nasal cannula as needed. The 08/16/2024 hospital discharge orders included to give oxygen at 1-2 liters as needed for oxygen saturations less than 92%.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-02 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to assess a resident for removal of an indwelling urinary catheter (a small flexible tube inserted into the bladder to drain urine) for 1 of 3 sampled residents (Resident 9), reviewed for catheter use. Additionally, the facility failed to ensure indwelling urinary catheters were properly secured for 2 of 3 sampled residents (Resident 8 and 9). This failure placed the residents at increased risk of acquiring potentially preventable catheter associated urinary tract infections, pain, and urethral trauma. Findings included . Per the Centers for Disease Control 03/25/2024 Summary of Recommendations of the Guideline for Prevention of Catheter-Associated Urinary Tract Infections (https://www.cdc.gov/infection-control/hcp/cauti/summary-of-recommendations.html) indwelling catheters should be properly secured after insertion to prevent movement and urethral traction (pulling). <Resident 9> Review of the facility's policy titled, Urinary…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-02 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure 3 of 5 Licensed Nurses (Staff J, K, and L) were evaluated by the facility for competency with skills and techniques prior to working with residents with indwelling urinary catheters (flexible tube inserted into the bladder to drain urine). This failure placed residents at risk for clinical complications. Findings included . Review of the May 2024 Treatment Administration Records (TAR) for Resident 8 showed Staff K and L, Licensed Practical Nurses (LPNs) were responsible for care and monitoring of the resident's indwelling urinary catheter. Review of the May 2024 progress notes showed Staff J, LPN, was responsible for monitoring Resident 8's bladder and potentially placing a urinary catheter based upon the resident's status. Review of the June 2024 TAR for Resident 10 showed Staff J, K, and L all provided care and monitoring of the resident's indwelling urinary catheter. Per the TAR, each LPN flushed and irrigated the resident's catheter (procedure to remove any substances clogging the catheter). In an interview on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-02 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure blood pressure medications were held when indicated for 1 of 3 sampled residents (Resident 1) reviewed for medication administration. This failure put residents at risk for unintended health consequences related to low blood pressures. Findings included . A review of the record documented Resident 1 had diagnoses including hypertensive kidney disease (kidney damage caused by long term high blood pressure) and primary pulmonary hypertension (high blood pressure that affects the arteries of the lungs and causes the heart to work harder to pump blood to the lungs). The 08/22/2024 admission assessment documented Resident 1 was cognitively impaired and relied on assistance of staff for most of their activities of daily living (ADLs). A review of the 08/2024 medication administration record (MAR) documented Resident 1 had the following medication orders: -Lisinopril 40 milligrams (mg) once daily for hypertensive kidney disease; hold medication and notify the provider if the systolic blood pressure (SBP, the upper number…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-26 · tag F0585 — failed to handle grievances — pattern
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to promptly resolve resident grievances and provide written grievance decisions for 3 out of 3 sample residents (Resident 2, 6, 7), reviewed for grievances. In addition, the facility failed to establish a grievance policy with all the required components. These failures placed the residents at risk of having unresolved grievances and a diminished quality of life. Findings included . Review of the June 2024 through August 2024 Grievance Report Log showed blank spaces under the disposition of grievances for the following: -06/11/2024 Resident 7 aid concerns -06/17/2024 Resident 2 ants -07/29/2024 Resident 6 missing glasses -08/13/2024 Resident 7 activities and wound rounds -08/14/2024 Resident 7 nurse concerns -08/14/2024 Resident 7 food -08/15/2024 Resident 7 color urine In an interview on 08/23/2024 at 10:59 AM Resident 7 stated they had filed multiple complaints about their care at the facility and had provided grievance forms to Staff D, Social Services, and Staff F, Resident Care Manager, but the facility had never…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-26 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop a care plan to address assessed risks for accident hazards for 2 of 8 sample residents (Resident 2 and 8) reviewed for care planning. This failure placed residents at risk of unmet care needs. Findings included . <Resident 2> Review of the 06/10/2024 hospital discharge orders showed Resident 2 had dementia (group of symptoms affecting memory, thinking, and social abilities) and was at risk for falls. A facility fall assessment dated [DATE] showed the resident received a fall risk score of 11, which indicated they were at risk for falls. Review of the care plan initiated 06/13/2024 showed no interventions related to the resident's identified fall risk. In an interview on 08/26/2024 at 1:07 PM Staff E, Resident Care Manager, stated Resident 2 was at risk for falls due to their fall assessment score and confirmed a care plan related to fall prevention was not present in Resident 2's record. <Resident 8> Review of a 08/12/2024 facility wander risk…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-28 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure 1 of 3 sampled residents (Resident 2) and/or their representatives, reviewed for quality of care, received timely notification of a transfer to the hospital when the resident's condition declined. This failure placed the resident at risk of delayed access to care, inability to participate in care planning, and diminished quality of life. Findings included . Review of a 05/17/2024 nurse progress note showed Resident 2 was transferred to the hospital at 1:15 AM that day due to a change of condition. Per the note the resident was less alert than usual, disoriented, was pale, and their vital signs were outside the normal range, including a blood pressure that was unobtainable. The note showed the nurse on the oncoming shift was notified of the resident's transfer later that morning, and a voicemail was left for the resident's representative. There was no documentation showing the time of the representative notification. In an interview on 05/28/2024…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-28 · tag F0806 — failed to honor food preferences — isolated
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to assess for and accommodate resident preferences and intolerances for 1 of 3 sampled residents (Resident 2) reviewed for nutrition. This failure placed the resident at risk for dissatisfaction with food, decreased nutritional intake, unplanned weight loss, and a diminished quality of life. Findings included . Review of the admission assessment dated [DATE] showed Resident 2 had a diagnosis of Crohn's disease (chronic inflammatory bowel disease), had an ostomy (an opening in the abdominal wall for intestinal waste to bypass portions of the intestine), and was at risk for malnutrition. Per the assessment the resident did not have a specialty diet ordered. Review of Resident 2's nutrition care plan, initiated 04/24/2024, showed the Registered Dietician (RD) would evaluate and make diet change recommendations as needed. According to the National Institutes of Health…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-12 · tag F0770 — failed to provide lab services — isolated
    Provide timely, quality laboratory services/tests to meet the needs of residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure labs were obtained as ordered, for 1 of 4 sampled residents (Resident 5), reviewed for laboratory (lab) services. This failure placed the resident at risk for delayed treatment, and a decline in condition. Findings included . Review of Resident 5's November 2023 Medication Administration Record showed an order for the nurse to call in an order to the lab for a CBC (complete blood count; measures parts and features of the blood), CMP (complete metabolic panel; measures substances related to the body's chemical balance and metabolism) and CRP (C-reactive protein; measures level of inflammation in the body) was signed as completed on 11/19/2023 and 11/26/2023. Additionally, an order for the lab to collect a CBC and CMP was signed as completed on 11/22/2023. A laboratory report dated 11/20/2023 showed the CBC, CMP and CRP were completed and a low sodium level resulted. No interventions related to the low sodium level were noted in the resident's record. Additionally, no results for the repeated labs ordered 11/22/2023…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-11-09 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that narcotics medications were accounted for and administered by nursing staff according to professional standards for 14 of 17 sampled residents (2, 12, 22, 43, 57, 71, 72, 76, 80, 131, 281, 410, 505, and 526) reviewed for unnecessary medications and medication administration. Specifically, narcotic medications were removed from the narcotic count books but not documented in the medication administration records {MARS} that they had been given, there were multiple entries in the narcotic count books that showed two nurses did not verify the counts were correct, and Resident 2's pain medications brought in from home were not inventoried, and six pills came up missing. These failures placed residents at risk for increased pain, decreased quality of life, and created an increased opportunity for drug diversion. Findings included . Narcotics doses removed from the counts but not documented as administered: <Resident 131> A 10/24/2023…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-09 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to consistently monitor and provide bowel care timely for 2 of 3 sampled residents (25, 7, and 50), reviewed for constipation. This failure placed the residents at risk for medical complications and unmet care needs. Findings included . <Resident 25> Per the 08/04/2023 annual assessment, Resident 25 was cognitively intact to make decisions regarding care and needed total assistance from nursing staff to complete activities of daily living such as toileting. On 11/02/2023 at 11:21 AM, Resident 25 was observed sitting in their wheelchair in their room watching television. During the conversation about care, the resident stated they had problems with constipation at times, but received something to help when it happened. Review of the October 2023 Medication Administration Record (MAR) showed on 01/23/2023, the physician had ordered a laxative (Senna tablets) to be given if the resident had not had a bowel movement in 48 hours, and if there still was no bowel movement 24 hours after receiving the senna, an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-09 · tag F0760 — failed to prevent significant medication errors — pattern
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure 6 of 17 sampled residents (7, 13, 19, 45, 57, 72), whose medications were reviewed, received their narcotic medications as ordered, received the appropriate doses of medication, and were free from significant medication errors. These failures placed the residents at risk for uncontrolled pain, over sedation and diminished quality of life. Findings included . The Omnicare Policy, General Dose Preparation and Medication Administration last revised on 01/01/2013 documented the nurse needed to observe the resident's consumption of the medication and document when medications were given. <Resident 7> Per the 08/21/2023 quarterly assessment, Resident 7 diagnoses included Alzheimer's, anxiety and had severe cognitive impairments. Per review of the physician's orders, showed Resident 7 had orders for Ativan 0.25 milligrams (mg) three times per day to treat anxiety, and the medication was to be administered at 8:00 AM, 12:00 PM and 8:00 PM. A review of the narcotic log book (a book that tracks and documents the amount of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-09 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record review the facility failed to ensure resident's preferences for bathing were honored for 1 of 1 sampled residents (43), reviewed for choices. This failure placed the resident at risk for decreased quality of life. Findings included . According to the 09/18/2023 annual assessment, Resident 43 was able to make decisions regarding care, had diagnoses which included Rheumatoid Arthritis, a chronic inflammatory disease that caused swelling, stiffness and painful joints, and chronic pain. In addition, the assessment showed the resident required assistance from nursing staff to complete activities of daily living such as bathing. On 10/30/2023 at 9:58 AM, Resident 43 was observed sitting in their wheelchair in their room. When asked how they were doing, the resident stated their neck hurt and they missed the hot tub they had at home because it helped with the pain caused by the arthritis. When asked if they were allowed to take a tub bath at the facility, Resident 43 stated they preferred a tub bath, but the facility did not have a tub, only…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-09 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to inform and provide written information concerning the right of their residents to formulate an advance directive for 2 of 4 sampled residents (22, 76) reviewed. This failure placed residents at risk of not being able to exercise their rights and not having their wishes honored. Findings included . The 11/2017 Resident Rights, Advance Directives facility policy documented that upon admission, if the resident had not formulated an advance directive, the facility was to inform the resident of their right to establish an advance directive and assist the resident in developing one. The medical record was to reflect that the discussion of advance directives occurred and the resident's acceptance or declination of assistance. <Resident 22> A review of the record showed Resident 22 had diagnoses including left lower leg fracture, and chronic obstructive pulmonary disease (COPD, inflammation in the lungs causing difficult breathing.) The record did not contain documentation that Resident 22 had been informed of their right to form…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-09 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to recognize a reported incident as an allegation of possible abuse/neglect and therefore did not report to the state survey agency in the required timeframe, for 1 of 3 residents, investigated for abuse/neglect. This failure placed the residents at risk for unidentified abuse/neglect. Findings included . According to an admission assessment dated [DATE], Resident 281 had a diagnosis of infection in the soft tissue of the leg. The resident was cognitively intact and was able to make their needs known. During an interview on 10/30/2023 at 11:30 AM, Resident 281 stated that most of the staff was good, but there was one aide that was mean and rude. The resident further stated they used the call light for help picking up their blanket that had fallen. The aide refused and repeatedly said to do it themselves. The resident reported they had not told any other staff about the incident. On 10/31/2023 at 4:25 PM, informed Staff A, Administrator and Staff B,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-09 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY *AMENDED - All Amendments are in bold Based on observation, interview, and record review, the facility failed to implement interventions necessary to prevent the development of a wound for 1 of 5 sampled residents (65), reviewed for pressure ulcers. This placed the resident at risk for developing pressure ulcers and delayed wound healing. Findings included . The facility's Quality of Care for Skin Integrity policy dated 08/2018 stated based on a resident's comprehensive assessment, will provide care, consistent with professional standards of practice, to prevent pressure ulcers and promote healing, prevent infection and prevent new ulcers from developing unless the resident's clinical conditions demonstrates that they were unavoidable. Per the policy, a resident identified as at risk for developing pressure ulcers will have individualized interventions implemented to attempt to prevent pressure ulcers from developing, interventions will be monitored for effectiveness and the care plan will reflect the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-09 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to provide respiratory care consistent with professional standards for 2 of 3 sampled residents (7 and 22) reviewed. Resident 22 had no orders for the provision of oxygen and care of their nebulizer equipment and Resident 7's orders for their oxygen were not followed and their equipment was not maintained in a clean manner. This failure placed residents at risk for respiratory difficulties and infections. Findings included . <Resident 22> A review of the 09/24/2023 admission comprehensive assessment showed Resident 22 had diagnoses including chronic obstructive pulmonary disease (COPD, inflammation and increased mucous production in the lungs that causes difficult breathing.) Resident 22 was mildly cognitively impaired and wore oxygen both prior to admission and while a resident. On 09/18/2023, orders were obtained to give Resident 22 an albuterol nebulizer (medication administered by a mist that is breathed into the lungs using a mask that covers the mouth and nose) every 6 hours for COPD, and an ipratropium…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-09 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to provide person-centered pain management for 1 of 3 sampled residents (131). Resident 131 was not offered non-pharmacological pain interventions, an ordered pain relieving gel was not available, and doses of narcotic pain medications were removed from the narcotic locked drawer, but not documented they were administered. These failures placed residents at risk for increased pain, and decreased quality of life. Findings included . A 10/24/2023 re-admission assessment showed Resident 131 had diagnoses which included chronic osteomyelitis of the right ankle and foot (infection of the bone), fibromyalgia (widespread muscle pain and tenderness), and borderline personality disorder, a mental illness that severely impacts a person's ability to manage their emotions. In addition, the assessment showed the resident was cognitively intact to make decisions regarding their care, had a surgical wound with dressings to the feet, had verbal behaviors directed towards others, and took anti-anxiety, anti-depressant, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-09 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to identify a resident was taking an ordered medication twice a day, instead of once daily as ordered, for 1 of 5 sampled residents (27), reviewed for unnecessary medications. This failure resulted in the resident receiving twice the intended amount of the medication for 13 days, and placed them at increased risk for side effects such as low blood pressure, fainting and heart issues. Findings included . According to the website www.mayoclinic.org, the medication Tamsulosin is also known by the trade name of Flomax. According to a 10/11/2023 admission assessment, Resident 27 had diagnoses which included diabetes, high blood pressure and Benign Prostatic Hyperplasia (BPH or an enlarged prostate) which can make urinating more difficult. The resident was cognitively intact and able to make their needs known. The Medication Administration Record (MAR) for October 2023, showed Tamsulosin 0.4mg daily at bedtime, was started on 10/05/2023. This medication was used to treat the symptoms of BPH. A provider progress note, dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-09 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure expired medications were disposed of timely, in accordance with currently accepted professional standards, in 2 of 2 medication storage rooms. The facility failed to maintain temperatures to ensure medications were properly stored. The facility further failed to ensure narcotics were counted and locked in the permanently affixed narcotic containers for 2 of 2 medication rooms. This failure placed residents at risk for receiving compromised or ineffective medication and placed the facility at risk for potential diversion or misappropriation of narcotic medications. Findings included . During an observation on the east unit of the narcotic count on 11/06/2023 at 6:44 AM, there was a bottle of Ativan (medication used to treat anxiety) in the portable lockbox. Staff H, Registered Nurse stated the Ativan was from the Omnicell (a medicine storage unit that held commonly given medications for an emergency supply) stock, and since it was unopened it was not being counted during the change of shift narcotic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-09 · tag F0802 — failed to prepare enough nourishing food — isolated
    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure dietary staff had the required qualifications (current Food Worker Cards) for 4 dietary staff (S, T, U and W.) This failed practice had the potential risk for unsafe food handling practices and placed all residents at risk for developing foodborne illness. Findings included . A review of the dietary cards showed the following: - Staff S, Dietary Aide's Food Service Card expired on 08/16/2023. - Staff T, Dietary Aide's Food Service Card expired on 09/12/2023 - Staff U, Dietary Aide's Food Service Card expired on 09/16/2023 - Staff W, Dietary Aide's Food Service Card expired on 11/06/2023 On 11/08/2023 from 10:40 AM to 11:30 AM, Staff U was observed working on the lunch meal preparation in the kitchen. On 11/09/2023 at 10:30 AM, Staff T Was observed prepping food in the kitchen. During an interview on 11/09/2023 at 10:30 AM, Staff V, Kitchen Manager acknowledged that they had not kept track of the expiration dates on the cards. They further reported that the staff were being notified to get the cards…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-09 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility staff failed to perform hand hygiene when indicated during a dressing change for 1 of 5 sampled residents (Resident 69) reviewed for pressure ulcer management and during one meal observation on the [NAME] Unit. This failure placed residents at risk for contact with contaminated surfaces, contamination of wounds and spread of harmful bacteria. Findings included . <Resident 69> A review of the 10/03/2023 quarterly assessment documented Resident 69 had diagnoses including stage 4 pressure ulcer (a wound caused by pressure that extended to muscle, tendon or bone) and paraplegia (paralysis of the lower extremities). Resident 69 was cognitively intact and had two stage 3 pressure ulcers (a wound that has full thickness tissue loss with no bone, muscle or tendon exposed) present on admission, and one stage 4 pressure ulcer present on admission. The 07/06/2023 comprehensive care plan documented Resident 69 had pressure ulcers and had potential for more pressure ulcers related to immobility. Interventions included to provide…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-08 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to offer 1 of 5 sampled residents (Resident 4), reviewed for pneumococcal vaccinations, the opportunity for the resident to be vaccinated in accordance with nationally recognized standards. The facility failed to offer the resident the opportunity to be vaccinated with a Pneumococcal conjugate vaccine (PCV13, PCV15, and/or PCV20), and a Pneumococcal polysaccharide vaccine (PPSV23) - vaccines to prevent the development of pneumonia. This failed practice had the potential to increase the risk for the resident to contract pneumonia. Findings included . Review of a Centers for Disease Control and Prevention (CDC) website titled Pneumococcal Vaccination: Summary of Who and When to Vaccinate, updated 02/13/2023, showed pneumococcal vaccination was recommended for adults aged 19 through 64 years with certain chronic medical conditions. The list of conditions included chronic lung disease and asthma. Per the CDC website, for those who had not previously received any pneumococcal vaccine it was recommended to give one dose of PCV15 or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2026-05-28 · tag F0640 — pattern
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to routinely encode and transmit resident assessment data to the Centers for Medicare & Medicaid Services (CMS) within the required timeframe for 2 of 25 sampled residents (Residents 132 and 41), reviewed for timeliness in encoding and transmission of Minimum Data Set (MDS, a required assessment tool). This failure affected federal health information data gathering and placed residents at risk for inaccurate monitoring of the residents' progress over time, untimely comprehensive review of residents' health data/information, and a diminished quality of life.Findings included .Review of the Centers for Medicare and Medicaid Services Long Term Care Facility Resident Assessment Instrument (RAI) 3.0 User's Manual Version 1.20.1 revised October 2025, showed the RAI consisted of three basic components: the MDS, the Care Area Assessment (CAA) and the RAI utilization guidelines. The utilization of the three components of the RAI yields information about a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$84,614 in federal fines across 2 penalties.

  • $76,336 — penalty dated 2025-01-17
  • $8,278 — penalty dated 2024-08-26

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to AVALON HEALTH CARE — 16 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 53.4-1.4 vs chain
Health inspection 2 of 52.8-0.8 vs chain
Staffing 2 of 53.9-1.9 vs chain
Quality measures 4 of 54.2-0.2 vs chain
The other 15 homes this chain runs (chain average 3.4★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
AVALON CARE LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST100%since 11/26/2003
DANGERFIELD, DAVIDIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTORsince 04/05/2007
KIRTON, BYRONIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTORsince 08/27/2024
KIRTON, HYRUMIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/22/2018
KIRTON, SPENCERIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTORsince 08/27/2024
WOLTIL, ROBERTIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTORsince 05/23/2012
BORISEVICH, MARIAIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/08/2024
HASH, ALANIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/15/2017
SMITH, NICOLEIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/01/2023
AVALON HEALTH CARE INCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/09/2025
AVALON HEALTH CARE MANAGEMENT INCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/09/2025
DELOITTE TAX LLPOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2020
EIDE BAILLY LLPOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2021
HHC HOLDCO LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/05/2025
OMNICARE LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/01/2023
RELIANT PRO REHAB LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/01/2019
BERG, TRACYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/01/2024
NEWELL, BRITTNEYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/14/2025
NEWMAN, RITAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/15/2024

CMS files one row per role, so the 43 rows in the source record cover these 19 parties — each is shown once here with every role it holds. Nothing is omitted.

8 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$13.8M
Net patient revenuemost recent cost report
-11.4%
Operating marginrevenue minus expenses
$747K
Related-party expense5% of expenses
Who pays — share of resident-days
Medicaid 64%Medicare 13%Other / private 24%

This home reported $747K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$466per resident / day
operating cost
$14,181per month
≈ monthly operating cost
$419per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in WA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Washington Medicaid page.

Typical monthly cost in Washington
$13,155/mo
Nursing home (semi-private)
$15,969/mo
Nursing home (private)
$7,600/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 505496. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-05-28, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

What to do next